Titty Sriram
Assistant Vice President & Branch Head
Bangalore | 9035087619 | sriramtitty@yahoo.com
SUMMARY
Results-driven and client-oriented branch head with more than 24 years of experience in implementing creative
business development strategies with a track record of driving sales and boosting company morale
Admirable experience effectively managing a wide range of banking activities
Proficient in analyzing and evaluating branch activities, costs, operations and budgets to determine branch
progress towards stated goals and objectives
Emphasizes process improvement to increase profits and customer satisfaction
Demonstrated success rapidly building rapport with customers and employees with a unique talent for leading
team sales processes for growth
Proven customer service/relations skills including the ability to deal effectively, tactfully, and knowledgeably with
customers in handling complaints and queries
Specialize in working in a fast-paced environment to meet customer needs and ensure efficient banking operations.
Proven leadership and team-building skills, coupled with the ability to direct strong teams
Quick learner with strong interpersonal and communication skills with ability to maintain effective professional
relationships
Seeking a challenging position to utilize and enhance the existing leadership/interpersonal skills and to
work in an environment that offers professional growth while being resourceful, innovative and flexible.
CORE SKILLS
Branch Operations Portfolio Management Budgeting
Financial Expertise Regulatory Compliance Sales & Marketing
Revenue Generation Client Relations Risk Management
Product Profile Administration Training & Development
WORK EXPERIENCE
AXIS Bank Limited Chikwankalkunta, Hospet
Assistant Vice President & Branch Head April 2019 onwards
Responsibilities
Heading a Regal Circle branch and its functions by developing and streamlining branch operations policies and
procedures
Managing the Branch Office in order to meet the financial services needs of customers in the market area
Implementing strategies to achieve goals developed for the office as part of the Bank's overall strategic plan
Ensuring the office's compliance with operating policies and procedures and outside regulatory requirements
Supervising, mentoring, and developing new staff regarding policies, procedures, products, systems and banking
transactions efficiently
Analyzing alerts and investigating transactional activity to detect any suspicions of money laundering or suspicious
Activity Reports
Tracking all deposits and approving client loans and line of credit requests
Performing periodic internal audits of banking procedures
Ascertaining confidentiality with all banking transactions
Overseeing daily operations and addressed any staffing issues
Maintaining and monitoring branch vault cash, petty cash and performing monthly audits in accordance with
banking regulations
Responsible for managing work flow to assist staff in balancing priorities, providing backup support if needed and
ensuring all work is accomplished appropriately
Systematically plan, implement and manage the operating and capital budgets to maximize branch profitability
Ensuring expansion of customer relationships through branch cross-selling activities
Administering security and risk management for consistently reducing the uncertainties in the branch
Titty Sriram
Cluster Head – Mysore Jul 2009 – June 2010
Responsible for driving retail sales of branch CASA portfolio, investment products, salary relationships, operational
activities with a team of sales manager/ operations manager and a team under them
Accountable for developing, forging and harnessing new relationships, assessment of the client requirement in order
to provide appropriate solutions
Managed Business Banking Current Account business targets through branches with support of sales team for entire
cluster of South Karnataka
Efficiently handled 16 current accounts portfolio for generating new business and deepening existing clientele
through a team of branch sales managers, relationship managers and sales executives
Carried out annual budgets of acquisitions of new current accounts, CDAB and BDE productivity
Mentored and trained the team in terms of product and sales training
Customer interactions & steps to enhance the business through penetration of segmented markets
Evaluated external market characteristics like competition strategies, customer preferences and emerging segments
to provide inputs to senior management, support groups and relationship team
Actively involved in coordinating various departments for new avenues
Achievements
Received two International accreditations (Rome & Singapore/ Malaysia) on over achieving and winning the contests
in business parameters of Corporate Forex/ Life Insurance products sales
Received award from CEO for standing in top 5 positions in Pan India basis in Life Insurance products sales
Received shields/ certifications for achieving Circle Level accreditations
Received the best branch award for Dodballapur branch for over achievement in all parameters of budgets in 2015
Successfully handled the branches at Arsikere, Mysore, Dodballapur and Tiptur for over 9yrs
ICICI Bank Limited Bangalore & Mysore
Area Head June 2008 – Jun 2009
Responsibilities
Responsible for visiting entire cluster, meeting customers and taking of new initiatives to increase the business
through penetration of segmented markets
Handled 4 sales managers based across South Karnataka who in turn are handled a team of 15 sales executives in
order to generate new business in new current accounts float
Provided training and guidance to the sales team regarding the products
Systematically prepared marketing, promotion, positioning and distribution plan in conjunction with sales team
Constantly evaluated external market characteristics like competition strategies, customer preferences and
emerging segments to provide inputs to senior management, support groups and relationship team
Actively participated in people management activities like recruitments, optimum capacity utilization of existing
physical infrastructure etc.
Accurately planned budgets, with emphasis on profitability, value addition, efficiency, quality, retention, rolling out
various incentive schemes
Constantly motivated the teams and groomed them in order to help them achieve their goals
Sales Manager Jun 2005 - May 2008
Responsible for new client acquisitions into roaming current accounts and enhancement of relationship value to
generate cross sell business
Gathered up float from existing clients and new acquisitions
Efficiently handled a team of more than 25 executives working for growth of business
Provided solutions to all class of business establishments regarding their banking requirements
Trained and guided the team members, groomed the leaders and rolled out various programmes, initiative schemes
for motivating and simplifying the work at local level
Responsible for developing, forging and harnessing new relationships, assessing the client requirement and
providing appropriate solutions
Systematically implemented alternate channels sales and product profile
Titty Sriram
Achievements:
Successfully achieved the Business Banking Current Account business targets for entire cluster of South Karnataka
(Mysore, Hassan, Chikmagalur, Shimoga, Mangalore Udupi, Manipal, Kundapur, Karwar, Madikeri)
JK Industries Limited Bangalore
Senior Sales Officer May 2004 – Jun 2005
Responsibilities
In charge of retail sales of tyres through effective dealer network in Bangalore
Achieved monthly, quarterly, half yearly and annual set targets through dealer's sales, promotional activities at
OEM's, service centers, consumer contacts, close monitoring of market conditions, competition and tyre prices
Provided suggestions on practical solutions for increased growth in the market share
Promoted the product range through consumer campaigns, dealer meets, free tyre checkup and by actively
participating in OEM's mega camps like go-cart and car racing in Bangalore
Provided suggestions to the management on innovative schemes, price structure and effective launching of new
products in the market
Achievements
Received recognition for achieving 150% growth in sales targets
Improved the dealer coordination and doubled their appointment
Received cash incentives towards the highest sales and collections in Bangalore region
Birla Sunlife Insurance Co. Limited Bangalore
Agency Manager Nov 2003 – Apr 2004
Bangalore Business Directory Pvt. Ltd. Bangalore
Assistant Manager Dec 2002 – Nov 2003
MCC Software Development Training Pvt. Ltd. Bangalore
Sr. Sales Executive Dec 2000 – Jun 2001
M R F Limited Ananthapur
Depot Supervisor Oct 1994 – Nov 2000
ACADEMICS
Examination Board/University Year
MBA in Marketing Newport University, South Asian Chapter Bangalore 1997
Bachelor of Arts Osmania University 1993
Master's Diploma in Computer Science Datapro Institute of Technology, Calcutta 1992
(MDCS)
PERSONAL DOSSIER
D.O. B : 24th February 1973
Nationality : Indian
Languages Known : English, Hindi, Kannada, Telugu
Location Preference : Any Where In India
Address : No.C16, Prakash Citadel Apartments, Muninagappa Layout, Kaval Byrasandra,
Bangalore – 560032