Factors Influencing Women's Perceptions of A Sexually Hostile Workplace
Factors Influencing Women's Perceptions of A Sexually Hostile Workplace
Address correspondence to: Nancy J. Amick, PhD, P.O. Box 11628, Tempe, AZ
85284.
[Haworth co-indexing entry note]: “Factors Influencing Women’s Perceptions of a Sexually Hostile
Workplace.” Amick, Nancy J., and Richard C. Sorenson. Co-published simultaneously in Journal of Emo-
tional Abuse (The Haworth Maltreatment & Trauma Press, an imprint of The Haworth Press, Inc.) Vol. 4, No.
3/4, 2004, pp. 49-69; and: Aggression in Organizations: Violence, Abuse, and Harassment at Work and in
Schools (ed: Robert Geffner et al.) The Haworth Maltreatment & Trauma Press, an imprint of The Haworth
Press, Inc., 2004, pp. 49-69. Single or multiple copies of this article are available for a fee from The Haworth
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Digital Object Identifier: 10.1300/J135v04n03_04 49
50 AGGRESSION IN ORGANIZATIONS
Unwelcome sexual advances, requests for sexual favors, and other ver-
bal or physical conduct of a sexual nature constitute sexual harassment
when this conduct explicitly or implicitly affects an individual’s em-
ployment, unreasonably interferes with an individual’s work perfor-
mance or creates an intimidating, hostile, or offensive working environ-
ment. (EEOC, 2004a)
Nancy J. Amick and Richard C. Sorenson 51
BACKGROUND
how they respond to the male environment. Finally, Kanter states that in occu-
pations where men are not used to working with women, men tend to draw on
stereotypes and generalizations about women when interacting with the token
few in their work group. According to Kanter, drawing upon familiar ways of
relating to women decreases the uncertainty and ambiguity associated with
being in the presence of one who is different. Consequently, men may induct
women into stereotypical roles such as mother or sex object to preserve a fa-
miliar form of interaction (Kanter, 1977a, 1977b). When applied to sexual ha-
rassment, Kanter’s theory would predict that environmental factors such as
job type and gender mix of work contacts contribute to sex role stereotyping
and sexual harassment.
Models such as those proposed by Terpstra and Baker (1986a), Fitzgerald
and Shullman (1993), and Bill (1994) suggest the importance of an integrative
model of sexual harassment, which includes organizational, individual, and
environmental factors. Using Kanter’s Theory of Tokenism as a foundation,
the current study examined the influence of environmental, attitudinal, and in-
dividual factors on women’s perceptions of a sexually hostile work environ-
ment.
ENVIRONMENTAL FACTORS
may be different degrees of being a token based upon the gender mix of
one’s work contacts. In other words, women in clerical positions may work
predominantly with men, whereas women in factory positions may work
predominantly with other women. The current study examined job type as
well as the gender mix of work contacts as predictors of women’s percep-
tions of a sexually hostile work environment.
ATTITUDINAL FACTORS
Few would dispute that traditionally a woman’s role has been that of
homemaker and a man’s role that of breadwinner. With the entrance of
many women into the workforce and into jobs that traditionally have been
depicted as male, the nature of the interaction between men and women is
changing. Due to these changes, there is considerable ambiguity as to what
constitutes appropriate social sexual behavior at work (Gutek, 1985;
Kanter, 1977a, 1980). As a result, gender roles, which are learned at a much
earlier age than work roles, typically influence to some extent how men and
women interact with one another (Gutek & Morasch, 1982; Kanter, 1977a,
1980; Konrad & Gutek, 1986). In occupations that have been traditionally
dominated by men, men may bring gender-based expectations into the
workplace, thereby resorting to familiar ways of relating to women
(Kanter, 1977a, 1980). Therefore, occupations considered atypical for
women are likely to be occupations where women are more apt to be the re-
cipients of gender stereotyping, thereby creating an environment prime for
sexual harassment to occur (Borgida, Rudman, & Manteufel, 1995; Kanter,
1977a, 1977b).
As our social conditions and sex role attitudes continue to be modified, up-
dated research is needed on how such factors affect women at work (Stafford,
1984). The present study examined women’s perceptions of their male work
contacts’ attitudes toward women. In particular, following the lines of
Kanter’s theory, it was expected that women employed in non-traditionally fe-
male occupations, and/or women who had predominantly male work contacts,
were more likely to work in environments that were not only prime for sex role
stereotyping but also for sexual harassment. Consequently, it was expected
that women working in these environments would be more likely to perceive
their male work contacts as having traditional (i.e., stereotypical) attitudes to-
ward women, and therefore they would be more likely to perceive a sexually
hostile work environment.
Nancy J. Amick and Richard C. Sorenson 55
INDIVIDUAL FACTORS
Finally, the question arises, why do some women perceive certain behav-
iors as sexually harassing when others do not? Several studies have examined
the role of individual disposition. For instance, sex role orientation (Powell,
1986), gender role socialization (Barr, 1993), erotophobia, sexual experience,
attitudes towards women, defensive style, need for social approval, and rape
myth acceptance (Barak, Fisher, & Houston, 1992), as well as introversion,
self esteem, and religiosity (Terpstra & Baker, 1986b) appear to affect percep-
tions of sexual harassment. Although Kanter’s Theory of Tokenism does not
take into account any individual factors which may affect a woman’s percep-
tion of sexual harassment, one would expect that some women have a personal
disposition that contributes to their tendency to be resourceful in managing
sexual overtures at work, thereby reducing their potential for perceiving sex-
ual hostility in their working environment. The current study assessed one’s
ability to deal with noxious stimuli–also known as one’s level of learned re-
sourcefulness.
Learned resourcefulness refers to the skills and behaviors that aid a person
in regulating his or her internal responses to stressful situations so the internal
responses do not hinder his or her ability to respond effectively (Rosenbaum,
1990). According to Rosenbaum, learned resourcefulness is an enduring at-
tribute that is learned over time and based on one’s history and experience. He
also states that high levels of resourcefulness are not expected to change one’s
perception of a stressful situation but are expected to influence how well one is
able to manage his/her cognitions and affect in order to carry out the desired
behavior. The cognitive/behavioral skills promoting resourcefulness include:
(a) using cognitive self statements, (b) having a sense of self-efficacy, (c) de-
laying gratification, and (d) using problem solving techniques (Rosenbaum,
1980a). The current study examined learned resourcefulness as a moderator of
the relationship between the perception of male contacts’ attitudes toward
women and perception of a sexually hostile work environment.
OBJECTIVES
The purpose of this study was to examine the factors influencing women’s
perceptions of a sexually hostile work environment while partially utilizing
the Theory of Tokenism as proposed by Kanter (1977a, 1977b, 1980) and
elaborated by Borgida et al. (1995). Past research examined various aspects
of Tokenism (Baker, 1989; Crocker & McGraw, 1984; Rosenberg et al.,
1993); however, most research has not focused on the integrated aspects of
56 AGGRESSION IN ORGANIZATIONS
the theory. Unlike previous studies, this study not only assessed the job
type and gender mix of work contacts, but also the stereotypical attitudes
(or perceptions of them) which Kanter reports are likely to flourish in work
environments where women are typically underrepresented. In addition,
although Kanter’s theory does not take into account individual factors
which may influence how a woman experiences her work environment, this
study attempted to elaborate on Kanter’s theory by assessing the individual
disposition of learned resourcefulness. The following hypotheses were
formed:
H-1: Women’s job type and work contacts and their interaction will
predict the degree to which women will perceive their male work con-
tacts as having traditional (i.e., stereotypical) attitudes toward
women.
H-5: The relationship of job type and gender mix of work contacts
with perception of a sexually hostile work environment will be medi-
ated by perception of male work contacts’ attitudes toward women.
METHODS
Participants
Participants in this study were 177 female volunteers between the ages
of 19 and 62 who were employed at least 30 hours per week in various job po-
sitions and work environments.
Nancy J. Amick and Richard C. Sorenson 57
Procedures
The women involved in this study were for the most part recruited from a
weekend-long community fair and business exposition where the researchers
rented a booth for the purpose of data collection. After the fair, data were ob-
tained from an additional nine women employed in non-traditional occupa-
tions. Participants were given an envelope containing a form to indicate their
consent to participate and the following questionnaires in a randomly deter-
mined order: (a) a demographic questionnaire, (b) the Attitudes Toward
Women Scale, (c) the Self Control Scale, and (d) the Organizational Tolerance
for Sexual Harassment Scale. For all who participated in the study, two free
movie tickets were offered.
Measurements
summed to yield a total score that falls between 25 and 100 (25 = extremely tradi-
tional and 100 = extremely liberal).
Items selected for inclusion in the AWS-Short Form were normed on a pop-
ulation of 241 female and male college students who were administered the
full length AWS. Based on their scores, students were divided into quartiles
and a separate item analysis was completed for each sex. The 25 items chosen
for inclusion in the AWS-short form discriminated best among the quartiles
for each sex and maintained the highest item-total correlations (Spence et al.,
1973).
The internal consistency reliability for the AWS-Short Form was estimated
by Stanley, Boots and Johnson (1975). Coefficient alpha was .81 for 99 girls
ages 12 to 16; .82 for 72 women; and .89 for 62 female and 88 male college
students.
Spence et al. (1973) assessed validity of the AWS-Short Form through corre-
lations with the full length AWS. Correlations were .97 for 241 college women,
.97 for 286 college men, .96 for 232 fathers of college students, and .97 for 292
mothers of college students.
Significant correlations were reported between scores on the AWS-Short
Form and on the Personal Attributes Questionnaire, a measure of masculinity-
femininity (Spence, Helmreich, & Strapp, 1975). Minnegerode (1976) also
found a significant correlation between the AWS-Short Form and the BEM
Sex Role Inventory.
In order to use this scale to assess how women perceive the men in their
work environment relative to liberal versus traditional attitudes toward
women, women were instructed to answer the questions the way they thought
most men they interacted with at work would answer them. A high score indi-
cates the strong perception that male coworkers have liberal, non-traditional
attitudes toward women.
Self Control Scale (SCS). The SCS is a self-report instrument that was used to
assess participants on the dispositional variable known as learned resourcefulness.
The SCS, developed by Rosenbaum (1980b), was designed to measure one’s abil-
ity and tendency to employ self-control techniques. It consists of 36 statements to
which participants respond on a six-point scale ranging from “very characteristic
of me, extremely descriptive” to “very uncharacteristic of me, extremely non-de-
scriptive.”
According to Rosenbaum and Ben-Ari (1985), the 36 statements that make
up the SCS were chosen from a pool of 60 statements based on content validity
as judged by two clinical psychologists. Following the item selection, the SCS
was administered to six groups of subjects to establish reliability and norma-
tive data (Rosenbaum, 1980b). Test-retest reliability indicated that the SCS
had high stability over a four-week period (r = .86, p < .01). The internal consis-
Nancy J. Amick and Richard C. Sorenson 59
tency reliability for the SCS ranged from .78 to .84 for the various norming
groups. Kiefer, Rabin, and Sorenson (2002) studied a sample of 313 adult volun-
teers ranging in age from 18 to 75 and found the internal consistency reliability to
be .73 and the stability over a six-week interval to also be .73. They further found
that scores of males and females did not differ significantly, that the SCS scores
did not correlate significantly with age nor with social desirability response bias,
and that the SCS was significantly correlated with measures of healthy coping
strategies (r = .57, p < .01) and emotional intelligence (r = .40, p < .01); thus, pro-
viding evidence for the construct validity of the measure of resourcefulness. A
high score indicates more resourcefulness.
Organizational Tolerance for Sexual Harassment Scale (OTSH). The Organi-
zational Tolerance for Sexual Harassment Scale (OTSH) was used as a measure
of women’s perception of a sexually hostile work environment. The OTSH scale,
developed by Hulin et al. (1996) was designed to assess individual perceptions of
organizational tolerance for sexual harassment.
The scale consists of six scenarios that combine two types of harassers (su-
pervisor and co-worker) and three types of harassing behaviors (sexual coer-
cion, unwanted sexual attention, and gender harassment). Each scenario is
followed by three questions designed to assess: (a) perceptions of risk to a
woman who makes a formal complaint (1 = extremely risky and 5 = no risk);
(b) likelihood that she would be taken seriously (1 = no chance she would be
taken seriously and 5 = very good chance she would be taken seriously); and
(c) likelihood that something might be done to the harasser (1 = nothing and 5 =
very serious consequences to the harasser). Each item is weighted equally and
the item scores are added to yield a total score that falls between 18 and 90,
with higher scores indicating perception that an organization does not tolerate
sexual harassment, and thus a low value on sexually hostile workplace.
Internal consistency reliability for the OTSH scale was calculated by Hulin
et al. (1996) on a sample of 418 female employees. Coefficient alphas for each
of the three responses (perceived risk, taken seriously, and likelihood of sanc-
tions) were .94, .94, and .93, respectively. A coefficient alpha of .96 was ob-
tained for the overall OTSH. When compared to male employees, female
employees perceived the organization as more tolerant of sexual harassment.
Additionally, male and female employees perceived the organization to be
less tolerant of sexual harassment by employees than by supervisors. These
findings were in the direction expected, thereby providing evidence for the
construct validity of the OTSH.
The OTSH was administered to 697 males and 459 females who were em-
ployed in a Public Utility Company who reported actual experiences with sex-
ual harassment (as assessed by the Sexual Experiences Questionnaire). After
correction for unreliability, correlations with the sexual harassment criteria
60 AGGRESSION IN ORGANIZATIONS
were .51, .43, and .30 for the gender harassment, unwanted sexual attention,
and quid pro quo subscales, respectively.
Hulin et al. (1996) further assessed construct related validity by correlating
the OTSH scale with other scales. The OTSH positively correlated with mea-
sures of job life satisfaction, mental health, physical health conditions, and
health satisfaction, and negatively with withdrawal and posttraumatic stress
disorder.
RESULTS
Table 1 shows the intercorrelations among all of the primary research vari-
ables and the reliabilities of the scales. The reliabilities were all equal to or
greater than .80 and very similar to those found for these variables in previous
studies. The correlation between Job Type and Gender Mix was negative as
expected indicating that as the job became more feminine the contacts became
predominately female. The most interesting correlations demonstrated the re-
lationship of perceived attitude of women’s male work contacts and women’s
resiliency with perceptions of a sexually hostile work environment. Two sepa-
rate hierarchical regression analyses were conducted to assess the five hypoth-
eses. In the first analysis, Perception of Attitudes Toward Women served as
the outcome. In Step 1, Job Type and Gender Mix served as the predictors, and
in Step Two, the interaction of Job Type and Gender Mix was entered. The re-
Note: OTSH = Organizational Tolerance for Sexual Harassment; AWS = Perception of Attitudes Toward
Women; SCS = Self Control Scale.
a. As a job becomes more traditionally female, the percent of male work contacts decreases. The 90% con-
fidence interval for the correlation is 2.19, 2.42.
b. The more that women perceive their male work contacts as liberal and non-traditional in their attitudes to-
ward women, the less likely they are to perceive a sexually hostile work environment. The 90% confidence
interval for the correlation is .31, .52.
c. Women higher in resourcefulness are less likely to perceive a sexually hostile work environment. The
90% confidence interval for the correlation is .19, .42.
*p ⱕ .001.
Nancy J. Amick and Richard C. Sorenson 61
sulting regression weight of each predictor was used to evaluate the hypothe-
sized relationship.
All three of these variables explained only a non-significant 1% of the vari-
ance in Perception of Attitudes Toward Women. Therefore, neither Job Type,
Gender Mix, nor their interaction significantly predicted Perception of Atti-
tudes Toward Women, and no support was found for Hypothesis 1.
In the second analysis, Perception of a Sexually Hostile Workplace served
as the outcome. In Step 1, Job Type and Gender Mix were entered. In Step 2,
Perception of Attitudes Toward Women was entered. In Step 3, Learned Re-
sourcefulness was entered, and in Step Four, the interaction of Learned Re-
sourcefulness and Perception of Attitudes Toward Women was entered. The
resulting beta weight for each predictor was used to evaluate the hypotheses.
In the second analysis, Job Type and Gender Mix explained only a non-signif-
icant 1% of the variance in Perception of a Sexually Hostile Workplace.
Therefore, neither Job Type nor Gender Mix significantly predicted Percep-
tion of a Sexually Hostile Workplace. However, Perception of Attitudes To-
ward Women significantly predicted 17% of the variance in Perception of a
Sexually Hostile Workplace scores beyond that which was accounted for by
Job Type and Gender Mix. Learned Resourcefulness significantly predicted
9% of the variance in Perception of a Sexually Hostile Workplace. No interac-
tion was found between Perceptions of Attitudes Toward Women and Learned
Resourcefulness in predicting Perception of a Sexually Hostile Workplace.
Therefore, although Hypotheses 2, 3, and 4 were not supported, the results do
suggest that Perception of Attitudes Toward Women and Learned Resource-
fulness had a direct influence on Perception of a Sexually Hostile Workplace
as shown in the model in Figure 1. Since Job Type and Gender Mix were not
related to the proposed mediator or to the dependent variable, we found no
support for the mediation hypothesis, Hypothesis 5.
CONCLUSION
In this study, the traditionality of job type and the gender mix of work con-
tacts did not significantly influence women’s perceptions of their male work
contacts’ attitudes toward women or their perception of a sexually hostile
work environment. However, women’s perceptions of their male work con-
tacts’ attitude toward women and their own level of learned resourcefulness
significantly influenced their perceptions of a sexually hostile work environ-
ment. In particular, the more that women perceive their male work contacts as
traditional in their attitudes toward women, the more likely the women are to
perceive a sexually hostile work environment. Additionally, the higher women
62 AGGRESSION IN ORGANIZATIONS
Perception of Male
Work Contacts’
Attitudes
Perception of a
Sexually Hostile
Work Environment
Learned
Resourcefulness
(Path coefficients are beta weights. Although learned resourcefulness did not moderate the rela-
tionship between perception of male work contacts’ attitudes and perception of a sexually hostile
work environment, there was a direct effect between learned resourcefulness and perception of a
sexually hostile work environment.)
are in resourcefulness, the less likely they are to perceive a sexually hostile work
environment.
DISCUSSION
The purpose of this study was to examine the factors influencing women’s
perceptions of a sexually hostile work environment while partially utilizing
the theory of Tokenism as proposed by Kanter (1977a, 1977b, 1980) and elab-
orated by Borgida et al. (1995). The results of this study provide both confirm-
ing and disconfirming support for the theoretical model suggested by Kanter’s
theory.
Based on Kanter’s theory, it was hypothesized that women employed in
non-traditional occupations for females, and women working predominantly
with men, would be more likely than other women in the study to perceive a
sexually hostile work environment due to their token status. These hypotheses
were not supported. There are several possible reasons why this study failed to
support these hypotheses. These findings may be due to the population of
women studied. In the current sample, non-traditionally employed women
were underrepresented, comprising only 12% of women studied. However,
the failure to find support for the gender mix hypothesis is consistent with
McKinney’s (1990) finding that prevalence of sexual harassment failed to dif-
Nancy J. Amick and Richard C. Sorenson 63
We thought that women who perceived their male work contacts as tradi-
tional in their attitudes toward women would be less likely to perceive their
work environment as sexually hostile if they had a high versus a low level of
resourcefulness. It was expected that women high in resourcefulness would be
more adept at carrying out the behaviors necessary to successfully manage
sexual overtures at work. Although resourcefulness did not act as a moderator
in this process, there was a direct effect between level of resourcefulness and
perception of a sexually hostile work environment. In particular, as expected,
women high in resourcefulness were less likely to perceive a sexually hostile
work environment than women lower in resourcefulness.
Based on the assumptions underlying the Self Control Scale (i.e., learned
resourcefulness), resourceful women may be more adept at managing their
emotional reactions to sexual hostility, thereby permitting them to carry out
the desired behaviors necessary for managing the situation. The more re-
sourceful women may tend to make a more direct response (e.g., confronting
or reporting the harasser), which is often the less frequent action taken, but the
one leading to the greater satisfaction with the outcome (Cochran et al., 1997).
This relationship may be analogous to the findings that high self-esteem is as-
sociated with low frequency of psychological abuse in dating relationships
(Pipes & LeBov-Keeler, 1997), and with not having been raped as opposed to
being date raped (Shapiro & Shwarz, 1997), and the ability to resist pressured
sex (Zweig, Barber, & Eccles, 1997).
The findings from the current study have several important organizational
implications. If what influences women’s perceptions of a sexually hostile work
environment is their perception that male co-workers hold stereotypical atti-
tudes towards women, then interventions that focus on these attitudes may be
effective in changing the degree to which women perceive their work environ-
ment as sexually hostile. For instance, organizations may benefit from training
supervisors to identify sexist behaviors and to take action against such behav-
iors before they become a problem in the workplace. Organizations may also
benefit from educating employees about the traditional attitudes that may be
unintentionally offensive to women. Information could be demonstrated via a
video presentation depicting different exchanges between men and women in
order to clarify how certain attitudes and beliefs may appear to others.
Additionally, Hulin et al. (1996) noted that attitudes and behaviors of em-
ployees are likely reflective of what the organization tolerates or promotes.
In other words, employees know what is and is not tolerated by the rewards
or contingencies the organization administers for any given behavior. There-
Nancy J. Amick and Richard C. Sorenson 65
fore, given that women in this study who perceived their male work contacts
as having stereotypical attitudes towards women perceived their work envi-
ronment to be more sexually hostile, management may wish to examine their
stance toward women employees and to regard themselves as examples of
how to treat women at work. As Fiske and Glick (1995) note, management
may wish to review their practices and procedures to see if they may be con-
tributing to the continuance of stereotypical attitudes toward women. For ex-
ample, do they give women traditional titles such as secretary? Do they ask
women to perform stereotypical jobs such as making the coffee or ordering
lunch? Do they provide information about the credentials of newly hired
women? In other words, do they provide information to refute potential ste-
reotypes?
Furthermore, an organization may wish to take action aimed at integrating
men and women in a manner that reduces the barriers between them. For in-
stance, Fiske and Glick (1995) suggest structuring the work environment
such that men and women depend on each other for work-related outcomes.
Relying on the expertise of others may help decrease stereotypes by provid-
ing ample evidence of what individuals can contribute uniquely to the orga-
nization.
The findings of the current investigation, which suggest resourceful
women are less likely to perceive a sexually hostile work environment, have
important implications. For instance, resourceful women may be better able
to cope with instances that might otherwise contribute to a sexually hostile
work environment, or they may directly or indirectly prevent such instances
from occurring to them. Still, one can speculate that if resourceful women
are better able to manage sexual hostility at work, then organizational train-
ing programs aimed at providing women with strategies for managing sexual
harassment, thereby increasing their resourcefulness, may prove useful.
Although the current study employed reliable and valid methodology and
measures, there are some limitations that affect the interpretations of these
findings. First, given that women are reticent to report sexual harassment for
fear of job related consequences (Gutek, 1985; USMSPB, 1988), one might
expect women to be less willing to accurately report their work experiences.
However, participants in this study included women who attended a commu-
nity fair and business exposition; thus, they were not recruited from their place
of employment. In fact, they were not asked to disclose their place of employ-
ment, but rather were asked to list their job title. Thus, the environment se-
lected for this study was intentionally aimed at reducing concerns about
66 AGGRESSION IN ORGANIZATIONS
responding truthfully, which may not have occurred had the study been associ-
ated in any way with their employment sites.
Another potential limitation of this investigation concerns the general-
izability of the sample of women studied. First, data were collected predomi-
nantly among women who attended a community fair and business exposition
within a particular geographic region. However, it is important to note that
participants in this study had a wide range of occupational titles, ages, and ed-
ucational experience suggesting a reasonable degree of heterogeneity among
participants. Furthermore, this study was an improvement over some studies
of sexual harassment since it examined working women and did not rely solely
upon the reports of student samples.
Future studies should attempt to confirm the current findings that neither
job type nor gender mix predicted perceptions of a sexually hostile work envi-
ronment–particularly since these findings are contrary to popular research of a
decade or two ago (Baker, 1989; Gutek, 1985; USMSPB, 1988). As Katz,
Hannon, and Whitten (1996) point out, some of the relationships involving
men and women at work are changing as men are becoming more aware of
sexual harassment, its definition, and its consequences. Additionally, since
this study demonstrated a relationship between women who are resourceful
and women who are less likely to perceive a sexually hostile work environ-
ment, future studies should investigate this issue further to assess for any posi-
tive effects to being a working woman with a high degree of resourcefulness.
In particular, an examination of resourceful women and how they manage sex-
ual harassment may be one area of consideration.
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