Assessment Task 3 BSBWHS501A Ensure a safe workplace (STUDENT’S NAME)

Evaluate WHS management systems

Submission details

Student’s name

Assessor’s name

Date submitted

Performance objective
For this task you are required to demonstrate the skills and knowledge required to
evaluate and maintain a WHS management system.

Assessment description
Using the simulated business and scenario information provided in the Appendices of this
assessment task, as well as policy and planning developed in Assessment Tasks 1 and 2,
you will evaluate a WHS management system.
Using the data provided, you will measure the effectiveness of the WHS management
system (WHSMS) and develop a number of recommendations to be included in an
evaluation report. You will then plan for the implementation of your recommendations,
including training or induction.

Procedure
1. Review the Australian Hardware scenario in Appendix 1.
2. Review the Australian Hardware simulated business information in the Appendices
of Assessment Task 1 and WHSMS documentation and planning you developed in
Assessment Tasks 1 and 2.
Note: Detailed information on Australian Hardware, including operational policies
and procedures, risk management, and financials may be accessed at:
a. ‘Australian Hardware’, IBSA, viewed March 2013,
<http://simulations.ibsa.org.au/australian_hardware/>.
3. Review the Australian Hardware national WHS data in Appendix 2.
4. Read and analyse the data.
5. Develop an evaluation report. Include in your report:

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Assessment Task 3 BSBWHS501A Ensure a safe workplace (STUDENT’S NAME)

a. three recommendations, including improvements to recordkeeping practices

and induction or training
b. justification for recommendations with reference to internal and external
requirements, such as WHS legislation, standards, codes of practice. Refer to
particular relevant sections of legislation.
6. Create a plan for the implementation of your recommendations, including the
implementation of training/induction recommendations. Ensure you:
a. include regular review and reporting
b. include timelines, resources and actions
c. are consistent with recommendations and justification with respect to
compliance and adherence to organisational requirements.
7. Create a plan for a typical training or safety induction session. Ensure your
training/induction session:
a. adheres to existing policies and procedures
b. demonstrates adherence to your recommendations and is designed to
address performance issues:
i. for example, develop and demonstrate a procedure for safe handling of
X to reduce accidents with X
c. demonstrates adherence to overall company aims and objectives
d. has a particular target audience
i. for example, customer service inductees or managers
e. demonstrates adherence to WHS legislation, codes of practice or
standards, etc.:
i. for example, develop and train a relevant safety procedure with close
reference to an Australian Standard or model code of practice.
8. Submit all required documentation to your assessor as per specifications below.
Keep copies for your records.

Specifications
You must provide:
● a three- to four-page evaluation report with recommendations

● a portfolio of evidence, including:

○ an implementation plan for recommendations

○ a session plan for a typical training/safety induction session.

Your assessor will be looking for evidence of:

● knowledge of relevant WHS Acts, regulations and codes of practice that apply to
WHS risk management and recordkeeping in the context of the simulated business
and scenario

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Assessment Task 3 BSBWHS501A Ensure a safe workplace (STUDENT’S NAME)

● analytical and problem-solving skills to examine relevant workplace information and

data to identify hazards and to assess and control risks through recommendations
and planning
● communication skills to plan effective induction or training of staff to promote a
safe workplace
● literacy skills to interpret policies, legislation and make recommendations in an
evaluation report
● information technology skills to, for example, source simulated business
information, and use word processing software to present data in a report.

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 Assessment Task 3 BSBWHS501A Ensure a safe workplace (STUDENT’S NAME)

A. Existing hazards for ACE are:

 Browne is fatally injured due to a broken ladder.
 Workers not using the correct Personal Protective Equipment.
 Not complying with the safety inspector instructions.
 Site manager not complying with the safety standards of ACE.

Future hazards for ACE are:

 Someone else might have fallen from the broken ladder
 Bad reputation of ACE in the community from the previous accidents.
 Another accident would occur because of not wearing safety boots.
 Loss of contracts.

B. Control measurements and recommendations for existing and future risks

identified:

Hazards Control measurements Recommendations

Existing

Browne is fatally injured due to a Change the existing ladder Ensuring all the staff look at condition
broken ladder every year of the ladder before they start work

Workers not using PPE Proper training in PPE Explaining the staff the long term
harms of not using PPE

Not complying with safety inspector Internal checking and follow up Give penalty to staffs who do not
instructions of the inspector’s instructions comply with the instructions.

Site manager non compliance Warning to the site manager Revising the role and responsibilities of
the site manager

Future

Bad reputation in community Community engagement ACE must work safely to gain trust and
through working safely its reputation back in the community

Heavy fines from safety inspector Complying with safety Work safely or just stop the work until
standards the workplace is checked and
considered safe to work

Loss of contracts Working as per state’s laws Making sure all the staff understand
and regulations the WHS laws and works according to
them

Putting contractual obligations over Explain workers to work safely Safety must be the first priority in the
safety first workplace

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C. WHS induction and training programs for the staff

The principal contractor will:
 ensure workers are trained and competent for the work to be carried out
 ensure workers are trained to deal with any risks associated with the work
and understand the control measures in place
 ensure all workers have had relevant white card training (or other appropriate
training from another jurisdiction)
 ensure on-site training and supervision is provided
 organise external training for specific tasks where required
 seek high risk licences for all high risk work and maintain a register of
licences
 communicate with other contractors to ensure their workers are appropriately
trained and competent.
The principal contractor will work with other contractors to ensure a site specific induction
is provided for all workers before starting work.
This induction must outline:
 the expectations outlined in this WHS Management Plan, including all policies
and procedures
 the emergency meeting point
 the site rules
 the facilities
 any site specific hazards
 high risk construction work activities
WHS Induction

Online ACE health and safety induction program

 The online ACE Health and Safety Induction program should 
 be

completed within 2 weeks of arrival.
 The ACE Safety Induction program is available at the WHS web site
(http://www.ace.com.au/WHS/training/safety-induction- program.html)
 The primary aim of the induction is to provide new staff with a brief
overview of WHS policies, procedures and practices at ACE and to provide
them with a basic understanding of their own WHS roles and
responsibilities.
 Records of completion by an inductee are maintained by WHS via an
electronic database attached to the online induction. 

 Supporting documentation: The online induction must be used in
conjunction with other supporting WHS documentation and also be
accompanied by information on local WHS processes. 

 A checklist to be used by supervisors during the local induction of new
staff is available at the WHS web site .The checklist should only be seen
as a guide and any local departmental information should also be
included.
 Upon completion of the induction process, the checklist should be signed
by the supervisor and the new staff member as acknowledgement that
the induction process has been completed.

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 Supporting documentation to be distributed to new staff like ACE Safety

Induction Summary and WHS Information Sheet; 
 WHS Structure,
Function Roles and Responsibilities document. 

1. WHS Training: DETERMINATION OF WHS TRAINING NEEDS:
 Each unit/entity must identify the WHS training needs for staff, working in
their area.
 The WHS branch has provided a guide to the WHS training requirements
at ACE in the Occupational Health & Safety Training Guide. 
 The Work
Health & Safety Training Guide lists: the WHS courses available at ACE,

 the essential WHS training requirements for staff and 
 contractors in
various roles;
 the recommended training requirements for staff and
contractors in various roles; 
 the time period during which each course
remains current, i.e. the time period after which the course must be
repeated. 

 In addition to courses outlined in the guide, the individual WHS training
needs of units/entities can be determined through discussions with safety
officers or by contacting the WHS branch or the WHS&E consultant for the
area. WHS training for undergraduate staff is the responsibility of the
unit/entity in control of the specific coursework of the staff. Following the
analysis and identification of WHS training needs, staff, and staff must
complete the WHS training before they commence activities that may be
hazardous. This WHS training can be provided by: supervisors, safety
personnel and experts at a local level; and/or external organizations.
2. WHS TRAINING RECORDS
 In order for units/entities and supervisors to demonstrate effectively that
they have provided comprehensive WHS training for the staff and staff
that they supervise, the training undertaken must be recorded.
 The WHS branch has a developed a simple performance to use to record
attendance at local WHS training in each unit/entity.
 A short description of the points covered in the training should also be
documented for all WHS training provided in the unit/entity. The
description will act as both a reminder regarding the areas that should be
covered in the training and as a record of the areas covered in the
training.
 Task based WHS training
I. When task based training in a procedure or in the use of
equipment occurs, completion of the training must be recorded. 

II. Records of WHS training should be maintained in a folder in each
area, e.g. work area/staff room/ training room where training is
provided. 

III. The staff being trained should be able to 
 demonstrate
competence in the task(s) before the training provider

 completes the record of training. 

IV. A short description of the points covered in the training should
also be 
 kept for each process, use of equipment or procedure.

D. Continuous improvement measurements:

 ACE’s senior managers actively support and promote WHS.
 Include WHS as an agenda item at all employee meetings.

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 Consult with health and safety representatives and employees on all matters
related to WHS.
 Establish methods of communication in regards to WHS information.
 Implement an agreed WHS issue resolution process.
 Update the WHS legal requirements in the ACE business processes and
procedures.
 Senior management measures and checks the WHS performance at regular
intervals (i.e. Monthly, annually, etc.).

E. 2 statistical techniques:

1) General monitoring and inspections: this process should be done on ongoing

basis and the corrective actions must be taken henceforth. It requires all
control measures implemented as a part of the hazard management process
and incident investigations are to be monitored for their effectiveness.
General monitoring includes routine checks, workplace inspections, tests,
examinations and observation of safe working procedures.
2) Performance measures/ indicators: while developing the WHS program, the
performance measures must be planned. It includes long or short-term
requirements. The measurements must be related to the WHS activity being
evaluated. Some of the measurements/ indicators include number of hazards
that have been fixed, 100% hazardous substances have Material Safety Data
Sheet, number of incidents, number of employees trained, all employees are
aware of the WHS policy, all legislative requirements are identified etc.

F. Appropriate recordkeeping procedures:

 Create records routinely: include recording meetings or telephone
conversations, receipt of funds, or email as to reflect transaction or activity
that has taken place.
 Make a backup file: failure to capture records into official record systems
make the company difficult to locate when they needed because they may
have ended up lost accidentally. Thus, making a back up file for the record is
very important.
 Protect the records from unauthorized access: records might contain
personal and confidential information which must not be disclosed to
unauthorized persons. Ensure that the records are placed in a secure and
have protected password

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Assessment Task 3 BSBWHS501A Ensure a safe workplace (STUDENT’S NAME)

Appendices
Appendix 1: Scenario – Australian Hardware

You are a WHS consultant. You have been contracted by Australian Hardware to design
and implement a WHS management system for the organisation.
You have developed and implemented your WHS risk management policy and
procedures in consultation with workers and their representatives.
After successfully piloting the program at the Wollongong Store, you have implemented
the program nationwide.
The main needs of Australian Hardware with respect to the proposed system, are:
● legal compliance across jurisdictions

● safest possible workplace conditions for workers

○ objective: bring LTIFR and Injury Rate (IR) to 10% below national averages
(Last year LTIFR = 13.9; IR = 2.0)
● integration with all other Australian Hardware management systems, operations
and corporate culture
● advertise and demonstrate Australian Hardware commitment to WHS.

It is now the end of the first year of implementation and you have data to determine the
success of the program.
You will need to analyse the data, plan improvements to the system, and plan any
required training/induction.

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Assessment Task 3 BSBWHS501A Ensure a safe workplace

Appendix 2: Australian Hardware national WHS data

FAI First Aid Incidents

MTI Medical Treatment Injury
LTI Lost Time Injury
NMI Near Miss Incident
LTIFR Lost Time Injury Frequency Rate
IR Incidence Rate

Incident Date Role Description Action Location Regulator

notification

FAI 1 Jul Customer Hurt back lifting lawn mower for customer. Team leader initiated remedial Wollongong N
2012 service staff 10 missed days. training and coaching for
(new) employee.

MTI 1 Jul Customer Fall from stacks of building supplies in Team leader initiated safety Sydney Y
2012 service staff warehouse; broken wrist. 1 day action meeting.
(new) hospitalisation; 10 missed days.

MTI 4 Jul Customer Chemical burns. 2 employees engaging in Disciplinary action against 2 Perth Y
2012 service staff horseplay. employees; team leader
(new)
Team leader initiated safety
action meeting: regulator
notified six weeks after
incident; team leader
embarrassed by conduct of
employees under supervision.

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Incident Date Role Description Action Location Regulator

notification

LTI 7 Aug Customer Depression. Leave of absence ongoing. No action recorded. Bendigo N
2012 service staff
(new)

NMI 14 Aug Customer Service staff dropped leaf blower narrowly No action recorded. Darwin N
2012 service staff missing other customer service staff; could
(new) have resulted in serious head injuries.

LTI 25 Aug Driver Suspected panic attack but possible heart No action recorded. Bendigo N
2012 attack; driver ceased work immediately
before possible accident. Driver receiving
counselling, medical examination; leave of
absence 5 days.

LTI 17 Aug Customer Staff member sore back from lifting: 5 No actions recorded. Port Arthur N
2012 service staff days’ leave.
(new)

LTIFR 9 Sep Customer Staff member fall from lumber stacks. No actions recorded. Gold coast N
2012 service staff Sore back; 2 days’ leave.
(new)

FAI 10 Sep Customer Employee received minor cuts while Team leader initiated safety Coburg N
2012 service staff demonstrating grinder to customer. action meeting.
(new)

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Assessment Task 3 BSBWHS501A Ensure a safe workplace

Incident Date Role Description Action Location Regulator

notification

MTI 19 Sep Customer Employee panic attack/nervous No actions recorded. Ballarat Y

2012 service staff breakdown/psychotic or drug induced;
(new) employee physically threatens another
with lawn mower blade and unknown
substance; Employee arrested, placed in
psychiatric examination.

LTI 23 Sep Customer Staff member hurt lifting vanity into Team leader initiated safety Launceston N
2012 service staff customer vehicle; 1 day’s leave. action meeting.
(new)

LTI 22 Sep Customer Staff member hurt hands while stacking Team leader initiated remedial Mount Isa N
2012 service staff mortar; 2 days’ absence. training and coaching for
(new) employee.

LTI 3 Oct Forklift driver Driver hurt by falling boxes: 2 days’ leave Team leader initiated remedial Adelaide N
2012 training and coaching for
employee.

LTI 18 Oct Fork lift Team complaining of headaches from No other actions recorded. Sydney N
2012 drivers forklift fumes; 5 days’ team total absence.

FAI 24 Oct Customer Customer fell in spilt petrol. First aid Team leader initiated training Melbourne N
2012 administered for bruising on left leg. and SAM for staff.

LTI 28 Oct Customer Staff member struck by falling object. Sore Team leader initiated training Torquay N
2012 service staff neck and shoulders; 1 day’s absence. and SAM for staff.
(new)

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Incident Date Role Description Action Location Regulator

notification

NMI 2 Nov Customer Customer service staff member nearly Team leader initiated training Wollongong N
2012 service staff severs finger demonstrating bandsaw. and SAM for staff.
(new)

MTI 13 Nov Forklift driver Driver found unconscious. Hospitalisation. Possible brain Hobart N
2012 overcome by injury. Other actions recorded.
fumes

LTI 17 Nov Customer Staff member struck by falling object. Sore No action recorded. Byron Bay N
2012 service staff neck and shoulders; 1 day’s absence.
(new)

NMI 8 Dec Customer Customer service staff member nearly No action recorded. Port N
2012 service staff severs finger demonstrating bandsaw. Macquarie
(new)

LTI 10 Dec Customer Staff member sore back from lifting: 53 No actions recorded. Geraldton N
2012 service staff days’ leave.
(new)

LTI 13 Jan Customer Fell while carrying boxes. Minor cuts Training recommended in Geelong N
2013 service staff treated. manual lifting.
(new)

MTI 11 Jan Customer Customer service staff member severs Training and SAM Ballina Y
2013 service staff finger demonstrating bandsaw; Ambulance recommended. Regulator not
(new) called. informed for several weeks
1 day required hospitalisation. due to confusion as to who is
responsible for notification.

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Incident Date Role Description Action Location Regulator

notification

LTI 6 Mar Customer Slipped and fell while carrying boxes; 2 Training recommended in Port Fairy N
2013 service staff days’ absence. manual lifting.
(new)

FAI 1 Apr Customer Fell while carrying boxes. Minor cuts Training recommended in Freemantle N
2013 service staff treated. manual lifting.
(new)

LTI 2 Apr Customer Slipped while stacking outdoor furniture; 2 Training recommended in Bundaberg N
2013 service staff days’ absence. manual lifting
(new)

LTI 4 May Customer Slipped and fell while carrying boxes; 2 Training recommended in Canberra N
2013 service staff days’ absence. manual lifting.
(new)

NMI 15 Customer Customer nearly injured by lawn mower No action taken or recorded. Malvern N
May service staff during demonstration.
2013 (new)

LTIFR 27 Customer Slipped on unknown substance. 1 day’s No actions recorded. Perth N

May service staff absence.
2013 (new)

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National LITFR and IR statistics:

National LITFR = 11.3 / Australian Hardware target = 9
National IR = 1.5 / Australian Hardware target = 1.5

National manager summary of comments:

Workers, particularly new retail workers, are unfamiliar with working in retail/warehouse
environment. Workers as well as those in supervisory positions would benefit from basic
safety awareness/reporting training. All training/induction would need to be based on
national standards and legislation as much as possible. Training/induction should focus
on areas of high incidence rates.

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