ITIL4© - COBIT® 2019 Mapping
Management Practices
General Management Service Management Technical
Infrastructure and platform management
Software development and management
Capacity and performance management
Organizational change management
Monitoring and event management
Workforce and talent management
Service configuration management
Information security management
Service continuity management
Service catalogue management
Service financial management
Service validation and testing
Service request management
Measurement and reporting
Architecture management
Relationship management
Service level management
Deployment management
Knowledge management
Availability management
Continual improvement
Portfolio management
Problem management
Strategy management
Supplier management
Incident management
Release management
IT asset management
Project management
Risk management
Business analysis
Change control
Service design
Service desk
EDM - Evaluate, Direct Monitor
EDM01—Ensured Governance Framework Setting & Maintenance
EDM02—Ensured Benefits Delivery
EDM03—Ensured Risk Optimization
EDM04—Ensured Resource Optimization
EDM05—Ensured Stakeholder Engagement
APO - Align, Plan & Organize
APO01—Managed I&T Management Framework
APO02—Managed Strategy
APO03—Managed Enterprise Architecture
APO04—Managed Innovation
APO05—Managed Portfolio
APO06—Managed Budget & Costs
APO07—Managed Human Resources
APO08—Managed Relationships
APO09—Managed Service Agreements
APO10—Managed Vendors
APO11—Managed Quality
APO12—Managed Risk
APO13—Managed Security
APO14—Managed Data
BAI - Build, Acquire and Implement
BAI01—Managed Programs
BAI02—Managed Requirements Definition
BAI03—Managed Solutions Identification & Build
BAI04—Managed Availability & Capacity
BAI05—Managed Organizational Change
BAI06—Managed IT Changes
BAI07—Managed IT Change Acceptance and Transitioning
BAI08—Managed Knowledge
BAI09—Managed Assets
BAI10—Managed Configuration
BAI11—Managed Projects
DSS - Deliver, Service & Support
DSS01—Managed Operations
DSS02—Managed Service Requests & Incidents
DSS03—Managed Problems
DSS04—Managed Continuity
DSS05—Managed Security Services
DSS06—Managed Business Process Controls
MEA - Monitor, Evaluate & Assess
MEA01—Managed Performance and Conformance Monitoring
MEA02—Managed System of Internal Control
MEA03—Managed Compliance with External Requirements
MEA04—Managed Assurance
Well covered, 60% and above
Partially covered, less than 60%
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COBIT® is a trademark of ISACA registered in the U.S. and other countries. COBIT 5 is an ISACA publication (www.isaca.org) and portions of COBIT 5 appear in this document with permission from
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