WHO WE ARE

Aggarwal Movers & Packers specialize in domestic moving, domestic shipping, corporate relocations,
personal relocations and domestic removals.

Aggarwal Movers & Packers is the most preferred choice among domestic movers today. Our emphasis
on premier service and attention to detail has made us become one of the top 10 domestic movers in the
country. Our commitment to superior quality of service, customer care and standards to meet customer
expectations is reflected in over 2000 global relocations each year. Needless to say, we enjoy one of the
highest client retention records in the business.

Aggarwal Movers & Packers prides in successful relocation of thousands of corporate executives and
their families around the world on an ongoing basis. With over 100 combined years of relocation
experience and backed by a strong global relocation management team, Gateways promises a highly
professional, reliable, effortless and cost-effective end-to-end relocation service.

Profile
Way back in 1987, a small firm with a simple name, “Agarwal Household Carrier” started functioning.
The name, in a way, spelt out the intended ambit of the firm's activities: relocation of household
goods. There have always been many “players” of this “game”; but, after the first few tentative steps,
the new baby gained confidence and became an expert. This is a brief history of our company's
beginnings.

From those small beginnings, our company has grown and grown and grown. And the growth has
been remarkably rapid. What started off as a small business has now become one of India's largest
transportation companies. To reflect the vastly increased scope of activities, a suitable name was
required. We have renamed our company as “Agarwal Packers and Movers (P) Ltd.” Our company runs
over 1000 vehicles. Our Pan India presence has been marked by the establishment of 52 Company
owned offices which service 1264 locations across the country. And we are expanding.

We started our service with only one lorry, one office and a small team. It was a family-operated
business. And, though the business has grown, it is family run to this day. From our very first day,
quality of service has been our core principle. That is why there are no franchisees. Franchising carries
the risk of dilution of standards.

Conscious of our beginnings, our company has continued to develop and improve the home relocation
services. We are pioneers in the field of systematic home movement in India, and have consistently
offered 'A Class Service'. We make judicious use of portable homes and perfect boxes. These modes of
systematic scientific packaging are reusable. Our relocation package of packing, loading, unloading
and unpacking services is very popular with clients. No headaches, no tension.

Our company is part of the Rs.600 crore DRS Group. This well-diversified group has interests in real
estate development, hospitality, relocation, transportation, logistics, 3PL, warehousing and related
activities.

Service Range
WIndia's economic growth, coupled with globalization, has seen a rapid increase in the movement of
goods and people across the country over the years. Reliable relocation services are a necessity today.
At Agarwal Packers and Movers (APM), relocation services are our core business. We have developed
and implemented excellent plans for the systematic relocation of household and commercial goods.
Packing materials of high quality are deployed, to ensure that the goods entrusted to our care reach
their destination in good condition. Wherever necessary, portable home units and perfect boxes are
used.

For the majority of householders, the hassles of packing and moving can be intimidating. Today, these
tasks are best left to professionals. Ours is a professionally run company: we take care of packing,
loading, moving, unloading and unpacking of the goods assigned to us. Depending on the nature of
the articles, appropriate packing material is used. Special care is taken of delicate items. In urban
India, disposal of used packing material can be difficult. In fact, it can be an avoidable headache for a
householder who has to settle down in a new location. Our service takes care of this issue, too.

We are always eager to give our clients the best possible service. Based on our experience, we have
found that certain types of transport vehicles and packing methods are of immense help in providing
our 'A Class Service'. We deploy Double Door Home Carriers and Dry Cargo Containers. Many
clients, both householders and corporates, find our Car Carriers safe and reliable.

For certain types of packing, we use Coat Cartons and Perfect Boxes.

As an offshoot of globalization, there are many professionals who move overseas. Often, they wish to
take some of their belongings to the new location. Our company has a proven International relocation
service. This service operates smoothly, either through our own network or through reliable
companies in the destination country.

Our Team
Our company has installed very good infrastructure. Substantial investment has gone into transport
vehicles, fork lifts, packaging material, communication and other equipment. We also operate a large
number of offices and warehouses.

Our company is able to make optimal use of this infrastructure thanks to the efforts of our excellent
team. This team consists of qualified and experienced personnel with a professional approach to our
industry and service. It is because of their dedication, expertise and knowledge that our company has
earned its reputation among our customers. Every member of our team contributes towards achieving
our aim of consistently providing quality services. To run smoothly, every system needs to be 'well
oiled', it need to be maintained well. There are several experienced personnel with us who have been
entrusted with the maintenance of different vehicles and equipment.

Our courteous service and consideration for clients' interests have helped us to retain existing clients
and attract new ones. New developments are taking place all around us, and in every field. We have a
research and development team, who with their continuous research provide us with new and
innovative ideas to improve our quality and range of services.
Industry We Serve
Our company's original name, “Agarwal Household Carrier”, indicates the sector for which our services
were intended. Things have changed. We have grown substantially. But our interest in serving the
household sector has not diminished in any way. In fact, customers have pointed out that the quality
of our services has actually improved. This is due not only to our years of experience, but also to our
investments in acquiring new equipment and learning new techniques.

There are several business establishments in different parts of the country who entrust us with their
packing and moving requirements. Small, medium and even large companies find it cost effective to
use our services rather than set up units of their own. Our large network of offices linked by excellent
communication facilities come in very handy in tracking consignments. With over 1000 well
maintained vehicles, our company has an enviable delivery record.

Our Double Door Home Carriers and Dry Cargo Containers are in great demand among all
categories of clients. Many clients, both householders and corporates, find our Car Carriers safe
and reliable.

Over the years we have gradually built up a huge network of 52 Offices and 21 Service Centers across
the country. Thus, we are able to serve individuals and corporates who require shifting of products to
any part of the country.

The good business contacts that have been built up abroad over the years has helped us put in place a
dependable International relocation service. Many individuals make use of this service. So do
corporates who need to ship their products to customers in foreign countries. Here, we play an
important role in boosting India's exports.

Quality
Right from our very first day in business, our stress has been on quality and courteousness. Our
reputation has been built upon these attributes. Quality has become integral with the way we think,
plan and work; in fact, it has become a part of our lives. At Agarwal Packers and Movers, we exceed
our customers' expectations very often.

Each and every member of our team, irrespective of the position held, understands that it is important
to gain and retain the customers' confidence. The processes involved in our services are so diverse,
and frequently so intricate, that each member has to do his job, not just well, but better than
expected. We are happy to say that feedback from clients has been very positive.

We entered the relocation business fully aware that our company could grow only if it could gain the
confidence of clients. Our infrastructure and the way our staff handle consignments go a long way in
reassuring customers that their valuable goods are in safe hands. We have committed ourselves to
give them more than what they expect from us.

All our products are as per IEC standards. We are also an ISO 9001-2008 Certified Organization.
Infrastructure
Our company, Agarwal Packers and Movers, was established in 1987 with an office in New Delhi. With
the growth of our business activities, offices were set up in other cities. Today we have a network of
52 offices and 21 service centers in various cities across the country. Our original New Delhi office is
now our Head Office, the nerve center of our network. Thus, clients from practically all parts of India
are able to avail themselves of our services. With a huge fleet of over 1000 well maintained vehicles,
our company has naturally become a leading packing and moving service provider.

High quality packing material is always available at our various centers. A substantial number of
portable home units and perfect boxes have been procured. For safe and easy loading and unloading,
a large number of trolleys, fork lifts and similar equipment are available. State-of-the-art warehouses
have been built for safe storage of goods. Specially designed vehicles are used for car relocation.

Substantial investment has been made in computerization and communication services to keep track
of the consignments. There is a 24x7 customer care service in place.

Our aim is to continue to maintain our reputation as a customer-friendly company.

Clientele
The good name that our company has earned in industry circles stands on a solid foundation: our
record of reliable, courteous service and sound infrastructure. For packing and moving services within
India, we have a wide network of offices and service centers. Our company has a presence in
practically all the big cities in India. Our client base, too, is very wide, from individuals to corporates
who need shifting of products (including cars) from one part of the country to another.

We also offer International relocation services, either through our own offices or through reputed
foreign partners. These services, too, are popular among individuals and corporates.

Vision
Vision To be a globally recognized corporation that provides best relocation & logistics solutions,
delivered by best-in-class people.
Mission
To achieve our vision through fairness, business ethics, global reach, technological expertise, building
long term relationships with all our associates, customers, partners, and employees.