IRCTCs e-Ticketing Service

Electronic Reservation Slip

(Personal User)

1. You can travel on e-ticket sent on SMS or take a Virtual Reservation Message (VRM) along with
any one of the prescribed ID in original. Please do not print the ERS unless extremely necessary.
This Ticket will be valid with an ID proof in original. Please carry original identity proof. If found
traveling without original ID proof, passenger will be treated as without ticket and charged as per
extent Railway Rules.
2. Only confirmed/RAC/Partially confirmed E-ticket is valid for travel.Fully Waitlisted E-ticket is
invalid for travel if it remains fully waitlisted after preparation of chart and the refund of the booking
amount shall be credited to the account used for payment for booking of the ticket. Travelling on a
fully waitlisted e-ticket is illegal.
3. Valid IDs to be presented during train journey by one of the passenger booked on an e-ticket :-
Voter Identity Card / Passport / PAN Card / Driving License / Photo ID card issued by Central /
State Govt / Public Sector Undertakings of State / Central Government ,District Administrations ,
Municipal bodies and Panchayat Administrations which are having serial number / Student Identity
Card with photograph issued by recognized School or College for their students / Nationalized Bank
Passbook with photograph /Credit Cards issued by Banks with laminated photograph/Unique
Identification Card "Aadhaar".
4. Service Accounting Code (SAC) 996411: Local land transport services of passengers by railways
for distance upto 150 KMs Service Accounting Code (SAC) 996416: Sightseeing transportation
services by railways for Tourist Ticket Service Accounting Code (SAC) 996421: Long distance
transport services of passengers through rail network by Railways for distance beyond 150 KMs
5. General rules/ Information for e-ticket passenger have to be studied by the customer for
cancellation & refund.

Train No. & Name: 12462 / MANDOR

PNR No: 2510442751 Quota: GENERAL (GN)
EXPRESS
Date & Time Of Booking: 03-Jul-2018
Transaction ID: 100001339161451 Class: SLEEPER CLASS (SL)
20:04:04 HRS
From: JAIPUR(JP) Date Of Journey: 04-Jul-2018 To: DELHI(DLI)
Scheduled Departure: 04-Jul-2018
Boarding At: JAIPUR(JP) Date Of Boarding: 04-Jul-2018
01:00 *
Scheduled Arrival: 04-Jul-2018 06:40
Resv. Upto: DELHI(DLI) Adult: 1 Child: 0
*
Passenger Mobile No: 7568089428 Distance: 308KM
h-10 , sita vihar ,shyam nagar~benad road~jhotwara, JAIPUR, RAJASTHAN -
Passenger Address
302013
NS

FARE DETAILS :
Ticket Fare ** ₹ 235.0 Rupees two hundred thirty five and Zero paisa
IRCTC Service Charge (Incl. of
₹ 0.0 Rupees Zero and Zero paisa
GST) #
Travel Insurance Premium (Incl.
₹ 0.0 Rupees Zero and Zero paisa
of GST)
Total Fare (all inclusive) ₹ 235.0 Rupees two hundred thirty five and Zero paisa
# Service Charges per e-ticket irrespective of number of passengers on the ticket.

PASSENGER DETAILS :
Sl No. Name Age Sex Booking Status Current Status
1 Rohit Sharma 27 Male RLWL/35 CNF
Indian Railways GST Details :
Invoice Number : PS18251044275111 Address: Indian Railways New Delhi
 Supplier Information Recipient Information CGST SGST/UGST IGST
Taxable Total
SAC
GSTIN GSTIN Name Address Value Rate Amount Rate Amount Rate Amount Tax
Code
235.0 0.0
996421 07AAAGM0289C1ZL
This ticket is booked on a personal user ID && cannot be sold by an agent. If bought from an agent
by any individual, it is at his/her own risk.
Place of Supply: JAIPUR(JP) State Code/Name of Supplier :
Ticket Printing Time: 03-Jul-2018 20:06:09 HRS
Are you aware that 43% of your fare is borne by the common citizens of the country?

IMPORTANT :
1. For details, rules and terms & conditions of E-Ticketing services, please visit www.irctc.co.in.
2. New Time Table will be effective w.e.f 15.08.2018. Departure time and Arrival Time printed on this ERS and VRM
sent through mail are liable to change. Please Check correct departure, arrival from Railway Station Enquiry, Dial
139 or SMS RAIL to 139.
3. There are amendments in certain provision of Refund Rules. Refer Amended Refund Rules w.e.f 12-Nov-2015.
(details available on www.irctc.co.in under heading General Information --> Rules & Policies)
4. The accommodation booked is not transferable and is valid only if the ORIGINAL ID card prescribed is presented
during the journey. The SMS/VRM/ERS along with valid id card of any one the passenger booked on e-ticket proof in
original would be verified by TTE with the name and PNR on the chart. If the Passenger fail to produced/display
SMS/VRM/ERS due to any eventuality(loss, damaged mobile/laptop etc.) but has the prescribed original proof of
identity, a penalty of Rs.50/- per ticket as applicable to such cases will be levied. The ticket checking staff on
board/off board will give excess fare ticket for the same.
5. E-ticket cancellations are permitted through www.irctc.co.in by the user.
6. PNRs having fully waitlisted status will be dropped and the names of the passengers on such tickets will not
appear on the chart. They are not allowed to board the train. However the names of PARTIALLY waitlisted/confirmed
and RAC ticket passenger will appear in the chart.
7. Obtain certificate from the TTE /Conductor in case of (a) PARTIALLY waitlisted e-ticket when LESS NO. OF
PASSENGERS travel, (b)A.C.FAILURE, (c)TRAVEL IN LOWER CLASS. This original certificate must be sent to
GGM (IT), IRCTC, Internet Ticketing Centre, IRCA Building, State Entry Road, New Delhi-110055 after filing TDR
online within prescribed time for claiming refund.
8. In case of Partial confirmed/RAC/Wait listed ticket, TDR should be filed online within prescribed time in case NO
PASSENGER is travelling for processing of refund as per Railway refund rules
9. While TDR refund requests are filed & registered on IRCTC website www.irctc.co.in, they are processed by Zonal
Railways as per Railway Refund Rules.(detail available on www.irctc.co.in under heading Important
Information-->Refund Cancellation Rules.
10. Confirmed ticket can be cancelled upto thirty minutes before scheduled departure of the train. However, no
refund shall be granted on cancellation of confirmed ticket after four hours before the scheduled departure of train.
11. RAC/partially confirmed Ticket can be cancelled upto thirty minutes before scheduled departure of the train.
However, refund will be granted as per provisions of extant Railway Refund Rule.
12. In case, on a party e-ticket or a family e-ticket issued for travel of more than one passenger, some passengers
have confirmed reservation and others are on RAC or waiting list, full refund of fare , less clerkage, shall be
admissible for confirmed passengers also subject to the condition that the ticket shall be cancelled online or online
TDR shall be filed for all the passengers upto thirty minutes before the scheduled departure of the train.
13. For Suvidha Train, W.e.f. 20-Jan-2018, refund rule will be applicable as per General refund rule.
14. In case of Train Cancellation on its entire run, full refund will be granted automatically by the System. However, if
the train is cancelled partially on its run, passengers are required to file TDR within 72hrs from schedule departure of
the train from the passenger's boarding station.
15. Passengers are advised not to carry inflammable/dangerous/explosive/articles as part of their luggage and also
to desist from smoking in the trains.
16. Contact us on: - 24*7 Hrs Customer Support at 0755-3934141/0755-6610661 or Mail To: care@irctc.co.in.
17. Variety of meals available in more than 1500 trains. For delivery of meal of your choice on your seat log on to
www.ecatering.irctc.co.in or call 1323 Toll Free. For any suggestions/complaints related to Catering services, contact
Toll Free No. 1800-111-321 (07.00 hrs to 22.00 hrs)
 18. ALL India Passenger Helpline no 138
19. PNR and train arrival/departure enquiry no. 139
20. To report unsavoury situation during journey, Please dial railway security helpline no. 182
21. All the Terms and conditions specified will be applicable in case of opting Travel Insurance facility. Please Refer
Travel Insurance’s Terms & Conditions available on Home page of www.irctc.co.in website.
22. Never purchase e-ticket from unauthorized agents or persons using their personal IDs for commercial
purposes.Such tickets are liable to be cancelled and forfeited without any refund of money, under section (143) of the
Indian Railway Act 1989. List of authorized agents are available on www.irctc.com E-Ticket Agent Locator

Dear Passengers Know Your Entitlement

Indicative Standard Menu Mail Express :- (Catering charges are not included in ticket
fare)
Tea (With tea bag)/Coffee (150ml) Rs. 7/-
Rail Neer/Packaged drinking water (Chilled)
(a). 1 litre bottle/1000ml Rs. 15/-
(b). 500ml. Bottle Rs. 10/-
Janta meal or Economy meal or Janta Khana Rs. 20/-
Standard Breakfast
Veg. Breakfast - Bread Butter and Cutlet -02 Veg. Cutlet (100 gm) + 02 Bread slice+10gms
Rs. 30/-
Butter chiplet + Tomato sauce
Veg. Breakfast - Idli and Vada -04 no Idli (200 gm) + 04 no Urad Vada (120gm) + 50gms
Rs. 30/-
Chutney
Non-Veg. Breakfast - Omelette of 02 Eggs + 02 Bread slice + 10gms Butter chiplet +
Rs. 35/-
Tomato sauce
Standard Casserole meals - Lunch/Dinner
Vegetarian - Rice (150 gm) + Parantha (02 nos.)/ Chapati (04nos.) + Dal/Sambhar(150gms)
Rs. 50/-
+ Mix Veg.(100gms) + Pickle Sachet + 250 ml PDW glass
Non. Vegetarian - Rice (150 gm) + Parantha (nos.)/Chapati (04nos.) + Dal/Sambhar
Rs. 55/-
(150gms) + Egg curry (02 nos of eggs) + Pickle Sachet +250 ml PDW glass