The literature shows that unequal and inadequate toilet provision makes it difficult to
achieve sustainable, healthy, and inclusive cities (Bichard et al, 2004). According to the
World Health Organization, public toilet provision is defined as a major factor in AgeFriendly Cities (Help
the Aged, 2007; Knight and Bichard, 2011). However, toilet provision
has remained inadequate in most communities, and also in developing countries such as
Ghana, China, and India which lack even rudimentary toilet access (Gershenson and Penner,
2009; Molotch and Noren, 2010). Greed (1996) investigates the provision of public toilets
in Britain and suggests that a radical reconceptualization is needed to solve existing toilet
problems. Anthony and Dufresne (2007) examine how public restrooms pose health and
safety problems specifically for women, children, the elderly, and the disabled. Although
there has been a considerable focus on providing accessible public toilets in Europe and the
US under disability legislation and human rights acts, not everyone’s needs are met (Knight
and Bichard, 2011). Toilet limitations significantly restrict people’s mobility in cities and their
ability to take part in public life (Knight and Bichard, 2011). “The restroom thus becomes a
tool for figuring out just how a society functions—what its values are, how it separates from
one another, and the kinds of trade-offs that come to be made” (Molotch and Noren, 2010,
page 8)
he study by Hanson et al (2007) undertook a comprehensive three-year research
project (2003–06) to determine the toilet needs of 548 people in London, Manchester, and
Sheffield, England. Significantly, their study addresses the physical, social and political
dimensions of public toilet provision. Concerned about access problems, design deficiencies,
and sustainability issues, the authors held focus groups and conducted user interviews. Their
results are important in terms of providing guidelines on public toilet provision from a more
user-oriented perspective, as studies of public conveniences from the user perspective are
still comparatively rare. Other resources are helpful when considering the design, location,
and management of public toilets (eg, Approved Document M―Access to and Use of
244 Y Afacan, M O Gurel
Studies and critical analyses around public toilet provision show that access and equality
of public toilets is not just a spatial configuration and design issue, but also a political and
social issue (Greed, 2009). For this reason, questioning the architectural design and urban
planning issues of public toilets should be done through interdisciplinary discussions about
and observations of gender, age, and ability.
The study by Hanson et al (2007) undertook a comprehensive three-year research
project (2003–06) to determine the toilet needs of 548 people in London, Manchester, and
Sheffield, England. Significantly, their study addresses the physical, social and political
dimensions of public toilet provision. Concerned about access problems, design deficiencies,
and sustainability issues, the authors held focus groups and conducted user interviews. Their
results are important in terms of providing guidelines on public toilet provision from a more
user-oriented perspective, as studies of public conveniences from the user perspective are
still comparatively rare. Other resources are helpful when considering the design, location,
and management of public toilets (eg, Approved Document M―Access to and Use of
244 Y Afacan, M O Gurel
Buildings, 2004; British Standard BS8300, 2010; Goldsmith, 1997; Lacey, 2004). However,
such building codes only set out the type, height, and design of appliances, fixtures, and
stalls, and say nothing about how the social patterns relate to and affect these standards. That
aspect of public toilets provision should also be explored (Kitchin and Law, 2001; Molotch
and Noren, 2010). To fill the above described gap in the literature, in the current study we
look at ways of understanding the complex interplay between the social and physical from
the public toilet user’s perspective and contribute to existing literature by examining public
toilet provision in an understudied region (Turkey).