Harjai
Tel: 022-40556300: E-Mail: harjai@harjai.com web: www.harjai.com
S UMMARY : HE HAS 4 YEARS OF EXPERIENCE IN Siebel Configuration, Scripting, CRM Workflows, and Business Services.
2 years in configuration
SiebelDeveloper
P ROFESSIONAL S YNOPSIS
Highly Competent Application Information professional with total work experience of 4 Years, having expertise in various
areas of Siebel Configuration, Scripting, CRM Workflows, and Business Services.
Executed software projects for Call Center, ePharma Sales, and eCommunication Applications.
Having good exposure to end-to-end implementation of CRM software applications from requirement analysis to system
study, designing, configuring, coding, testing, de-bugging, documentation, implementation, roll-out and production support.
Proficient in analyzing and translating business requirements to Technical Requirements and Architecture.
Having Experience in working with Siebel 8x, IP 2015 Applications.
Carries decent leadership skills, leading and driving the team on working with clients across the World.
Worked on various Siebel Entities as to meet the client business requirements.
Carries good communication, interpersonal skills and a self-motivated quick learner and team player.
A CADEMIC Q UALIFICATIONS
Master of Business Administration (MBA) from Sri Visvesvaraya Technological University, Bangalore in the year 2011- 72%
T ECHNICAL S KILLS
Siebel : Siebel Configuration, Workflows, Scripting,Siebel Multilingual.
Database : Oracle 9i, Oracle 10g, Oracle 11g
Languages : C, Java Script, HTML
OS : WindowsFamily
Packages : MS-Office, HPQC, JIRA
P ROFESSIONAL E XPERIENCE
Currently Working as Siebel Developer in client faced HCL Technologies outsourced by OpenSol Infotech Pvt Ltd, Bangalore
from Nov 2013 to till date.
Working as SiebelDeveloper in OpenSol Infotech Pvt Ltd,Bangalore fromOct2012 to till date.
Harjai
Tel: 022-40556300: E-Mail: harjai@harjai.com web: www.harjai.com
P ROJECTS S UMMARY
Project #2 :CSL Behring Phase 1, Phase 2 and Upgrade
Client :CSL Behring, US
Environment :Siebel 8x, Configuration IP 2015 ePharma Sales Applications, Tools, Oracle, Windows Xp.
Role :Siebel Developer.
Duration : Nov ’13 to Nov ‘16
Description:
CSL Behring is a global leader in the plasma protein bio therapeutics industry. CSL Behring research develops, manufacture and
market biotherapies that are used to treat serious and rare conditions. Users of our therapies rely on them for their quality of life
and, in many cases, for life itself. CSL Behring Turns to HCL technologies to help, build unified Global CRM Platform with the areas of
Master Data, Sales, Marketing, Customer Service, Business Operations, Medical Affairs and BIP Reports.
Responsibilities:
Played effective communication with onsite coordinators and leads for better understanding of Business Requirements and
handling calls with business for three releases.
Responsible for running Unit Test cases and preparing Technical Design documents.
Configured and customizedUI Layer, BO layer and Data Layer’s to meet the business Requirements.
Created new Toggles, Drilldowns, joins,links, MVL and Extension Columns to display the required data in the UI Layer.
Configured Pick Applets, User Properties, PDQ’s, Personalization, View Links and State Modelsto meet the business behavior.
Worked on Error Handling activities and written Server/browser Scripts side to cater the requirements.
Created new workflow Processes and customized to meet the requirements.
Created Indexes for the Columns as part of performance tuning Phase.
Have worked with Oracle Support team on the Product bugs of Siebel Upgrade IP2015 compatibility issues when
encountered.
Worked on post-production support and provided support in all test environments.
Highly responsible to coordinate with peers/subordinates on Peer reviewing requirements, status and deliver the process on
time.
P ROJECTS S UMMARY
Project #1 : Sprint Communications
Client :Sprint Corporation, US
Environment :Siebel 8x eCommunication Applications, Tools, Oracle, Windows Xp.
Role : Siebel Developer.
Harjai
Tel: 022-40556300: E-Mail: harjai@harjai.com web: www.harjai.com
Duration : Oct ’12 to Nov ‘13
Description:
Sprint Communications is one of the largest telecom industries in United States. Sprint does business with two kinds of
Customers – Consumer and Corporate. Currently Sprint has 30 millions of Consumer and 10 millions of Corporate Customers. The
major Products and Services that Sprint sells to its Customers are – Fixed Lines, Mobile and Internet / ADSL etc. The Upgrade of
Consumer Siebel is completed, the Plan is to merge Consumer and Corporate Siebel applications into one and have only one Siebel
CRM (Sprint) application handling both Consumer and Corporate customers.
Responsibilities:
Maintained Effective communication with onsite coordinators and leads for better understanding of Business Requirements.
Proficient in analyzing and translating business requirements to Technical Requirements and Architecture.
Have received client satisfaction and appreciation from Onsite Leads and managers.
Responsible for understanding business requirement and preparing the Technical Design Documents.
Configured new Objects for User Interface / business Object/ Data Object layer to perform Business Logic and automated
process.
Created new Toggles, drilldowns, joins,links, MVL and Extension Columns to display the required data in the UI Layer.
Configured Pick Applets, User Properties, PDQ, Personalization, State Models, Audit Trails and Data Validation Rules to meet
the business behavior.
Worked on Error Handling activities and implementing Siebel best practices.
Written Server/browser Scripts and configured new Business Services cater the business requirements.
