Social marketing
Evolution and Definition:
The pioneering article by Kotler and Levy(1969) broadening the
concept of marketing( it was in this article that the idea of social
marketing was first introduced and discussed.)
Kotler and Levy clearly proposed that as a pervasive societal activity,
marketing goes beyond the selling of tooth paste, soap, and steel.
Urging marketing researchers and practitioners to consider whether
traditional marketing principles are transferable to the marketing of
organizations, persons, and ideas.
Subsequently, the term social marketing was formally introduced in
1971 when Kotler and Zaltman coined the term. In their article , they
provided a clear definition for social marketing, discussed the
requisite conditions for effective social marketing , elaborated on the
social marketing approach, outlined the social marketing process.
Kotler and Zaltman(1971) defined social marketing as:
“ the design, implementation, and control of programs calculated
to influence the acceptability of social ideas and involving
considerations of product planning , pricing, communication,
distribution and marketing research.”
In 2009 Kotler etal adopted the following definition :-
“ Social marketing is a process that applies marketing principles
and techniques to create , communicate , and deliver value in order to
influence target audience behavior that benefits society as well as the
target audience.”
This definition indicated that social marketing is a process of
several features.:-
It is a distinct discipline within the field of marketing.
It is for the good of society as well as the target audience.
It relies on the principles and techniques developed by the
commercial marketing especially the marketing mix, strategies
conventially called the 4Ps(Product, Price, Place, and Promotion.
Here, two points deserve more of our attention
ONE is the integration of the 4Ps
TWO is the focus on behavior change in any social marketing
campaigns.
Social marketing is about influencing behavior . Similar to commercial
sector marketers who sell goods and services, social marketers are
selling behavior.
Accept a new behavior (e.g. composting food wastes)
Reject a potential undesirable e.g. starting smoking
Modifying a current behavior e.g. increasing physical activity n a
from 3 to 5days per week
Abandon an old undesirable one( talking on a cell phone while
driving)
Social marketing principles and techniques can be used benefit
society in general and the target audience in particular in several
ways .
There are four major arenas that social marketing efforts have
focused on over the years:-
Health promotion- injury prevention- environmental protection,
and community mobilization.