IRR SPMS. Revised (2017)
IRR SPMS. Revised (2017)
AN EXECUTIVE ORDER ADOPTING THE REVISED RULES AND REGULATIONS ON THE IMPLEMENTATION
OF THE GENERAL SANTOS CITY-STRATEGIC PERFORMANCE MANAGEMENT SYSTEM (GSC-SPMS)
       I, RONNEL CHUA RIVERA, City Mayor of General Santos, by virtue of the powers vested in me
by law and the sovereign will of the people, do hereby order the adoption of the revised rules and
regulations governing the implementation of the GSC SPMS as follows:
Section 1. Definition of Terms
        1.   Cluster Plan is an annual strategic plan prepared by the department members to show
             how cluster targets align with the LGU Vision/Mission.
        2.   Core Functions are functions mandated by law, such as RA 7160, Executive Orders or
             Memoranda which are not identified in the strategic plans or the CLUP/CDS/ELA.
        3.   Critical Incident Report is a record of events, happenings or actual information affecting
             the overall accomplishments of the employee during the particular rating period.
        4.   Department Performance Management Team (DPMT) is tasked to manage the GSC SPMS
             at the department level.
        5.   Department Plan/Office Performance Indicator Framework (DP/OPIF) is an annual logical
             framework matrix showing the department’s expected organizational outcome, including
             the Major Final Outputs and strategies to deliver these. Measures for success,
             responsibility centers and fund requirements by quarter are included to facilitate
             performance measurement and funding requirements for budgeting and procurement
             processes.
        6.   Employee is a plantilla position holder with a permanent status of employment or
             someone hired by the city on a temporary or casual basis for a period of not less than 3
             months.
        7.   External Customers are recipients of products, goods and services who are not part of
             local government unit administration.
        8.   Individual Performance Assessment at the end of each rating period, the immediate
             supervisor evaluates the performance of each employee based on actual and verifiable
             results of performance. The results of coaching and mentoring activities as well as critical
             incidents report within the rating period shall be taken into consideration in finalizing the
             rating after discussion with the ratee. The average rating of all individuals must not exceed
             the office performance rating.
        9.   Individual Performance Commitment and Review (IPCR) Form contains the performance
             targets and accomplishments of an individual employee from the rank of assistant
             department head down to job orders. The individual targets emanate from the OPCR for a
             particular rating period. This is submitted before the start of the performance period. The
             same form is completed by reporting the accomplishments and computing for the
             performance rating after the LGU Performance Review Conference. The assistant
             department head’s IPCR is reviewed by the Performance Management Team (PMT) while
             those of the lower ranks are reviewed by the Department Performance Management
             Team (DPMT).
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10. Internal Customers are recipients of products, goods and services who are officials or
    employees of the city government.
11. Job Order (JO) is contractual worker hired by the city to perform specific tasks for a period
    of not less than 3 months. JOs are required to accomplish the IPCR to gauge performance
    as basis for contract renewal only.
12. LGU Development Planning Conference is held during the first quarter of the current year.
    Department heads present their current year’s accomplishments and identify the
    successes, gaps and future directions for the next succeeding AIP and budget year. During
    the conference, LGU thrusts and priorities are identified and agreed upon. These serve as
    the bases for the AIP and budget call and subsequent department budget proposal as well
    as DP-OPIF/OPCR.
13. LGU Performance Review Conference is a city level performance review held at the end of
    each rating period. Department Heads present their office accomplishments and rating for
    the approval of the City Mayor. The final department rating serves as the basis for rating
    the individual employees. The average performance rating of all departments serves as the
    LGU performance rating.
14. Major Final Outputs (MFOs) are goods or services that a department is mandated to
    deliver to external and/or internal customers through the implementation of programs,
    projects and activities.
15. Membership of Employees to Special Bodies/Committees – These include membership of
    employees to other mechanisms (e.g. Committees, councils, TWGs) which supports the
    delivery of strategic, core or support functions. Its maximum assigned weight in the OPCR
    is 2%. Success indicators of these activities shall also be measureable and verifiable (e.g. 10
    policy papers submitted to chairperson 3 days before the meeting or forum).
16. Office Performance Assessment is a department level performance assessment based on
    comparison of targets against accomplishments with proofs of performance. The data are
    inputted into the OPCR which will be presented by the department head in the LGU
    Performance Review Conference.
17. Office Performance Review and Commitment (OPCR) Form contains the performance
    targets and measures by MFOs of the department for a particular rating period. This is
    submitted for review of the PMT and subsequent approval of the City Mayor before the
    start of the performance period. This is the same form filled up at the end of the
    performance period to show the accomplishments of the department and the resulting
    performance rating. The office performance rating is finalized and approved by the City
    Mayor during the LGU Performance Review Conference. This form also serves as the
    performance target and rating sheet of the department head.
18. Organizational Outcomes are short to medium term benefits to the community due to the
    delivery of the department’s MFOs.
19. Outcomes are generally the expected or actual short-term or medium-term behavioral or
    institutional changes as attributed to development intervention/s which result in changes
    in development condition.
20. Performance Management Team (PMT) is a composite group tasked to manage the GSC-
    SPMS to ensure that LGU plans are translated into the budget and subsequently to
    performance to achieve the city’s development goals and objectives.
21. Performance Measures are specific, measurable, reliable, accurate and trackable
    accountability yardsticks for the MFOs.
22. Performance Targets are predetermined levels of effectiveness, efficiency, timeliness and
    costs of MFOs.
23. Sector Outcome is the result of the three-year cluster outputs which are jointly achieved
    by several departments.
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        24. Societal Goal is the overall development objective of the city to improve quality of life of
            the “Generals”.
        25. Strategic Functions are major functions identified in the CLUP/CDS/ELA and other
            emerging national mandates.
        26. Success indicators (SIs) are performance level yardsticks consisting of performance
            measures and performance targets. These should be verifiable and auditable but could
            vary in subsequent DP/OPIF/OPCR.
        27. Support Functions are common to all departments which are administrative and
            organizational development focused that facilitate the attainment of strategic and core
            functions.
Section 2. Linking Performance Management to National, Regional and City Development Plans and
           Budget
The city government employees and job order personnel are mandated to deliver goods and services
that address the current development concerns and issues. Programs/projects/activities to deliver
these services are based on existing national, regional and local development plans within the limits of
the city’s fiscal and outsourcing capacity.
These goods and services are referred to as the department’s major final outputs. These MFOs should
be measurable and verifiable through the identified success indicators (SIs). The SIs contain the targets
and the corresponding performance measures. The planning and budgeting linkage is a strategy to
promote continuity in plan implementation as well as transparency and accountability in fiscal
management by measuring the MFOs. This should also emphasize the meaning and importance of
planning as a function that should precede the budget and the subsequent link of the budget to
performance.
The city, through its various departments, shall identify and prioritize its MFOs and propose adequate
budget for the same. Once appropriations become available, the GSC SPMS will ensure that programs,
projects and activities are implemented in the most effective, efficient and timely manner for the
benefit of the intended beneficiaries.
The GSC-SPMS Calendar below details the various LGU activities that link the plan to the budget and the
appropriations to performance management. When a deadline for an LGU activity falls on holidays or
non-working days, due date will be the next working day.
2.1 GSC SPMS Calendar
This is a general calendar of activities to be observed by all levels to ensure the linkage of plans to
budget and appropriations to performance measurement.
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            PERFORMANCE PLANS                   SUBMIT TO              DEADLINE           DEADLINE
                                                                      for 1ST SEM        for 2ND SEM
                                                                     performance      performance plan
                                                                          plan
 1. OPCR – DH & IPCR-ADH (for next year)
                                                PMT              December 15          June 15
 1. Quarterly Department Accomplishment Report        CPDO              20th day of the 1st month of the
                                                                               following quarter
 2. Quarterly Cluster Accomplishment Report           CMO/CPDO          30th day of the 1st month of the
                                                                               following quarter
 5. OPCR
                                                      PMT                 July 30         January 30
 7. IPCR -Staff
                                                      DPMT              August 30          March 1
The strategy for implementing the MFOs shall be the various programs, projects and activities (PPAs) of
the department which should be designed in such a way that the MFOs can be achieved and measured
through the various SIs.
During the process of development planning, department MFOs and SIs should be formulated to be
measurable and verifiable and contribute to organizational (department level), sectoral (Good
Governance, Livability, Bankability and Competitiveness) outcomes and societal goal of the city which
were set in the major development planning documents.
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In formulating the department MFOs and SIs, the department should consider its strategic
responsibilities as reflected in the CDS/ELA and cluster plans, its core mandates based on RA 7160 or
other legislations as well as its support functions. All departments shall rationalize their MFOs and see
to it that these truly contribute to its organizational and sectoral outcome and finally to the societal
goals. Existing programs, projects and activities that no longer contribute to these development
directions shall be changed or retrofitted. MFOs proposed for the AIP and the Department Plan/Office
Performance Indicator Framework must be within the LGU capacity to fund or if available, other sources
with fund commitment (pipeline).
MFOs on providing cut across department requirements (e.g. procurement of LGU shared equipment
such as generators) shall be targeted by the department based on its core function or mandate.
In general, MFOs should:
      Simply describe what are the goods or services to be delivered without reference to its quality;
      Provide information to policy and decision makers and the public on the nature of the goods or
       services for which public funding is provided;
      Have a clearly identifiable client;
      Be measurable, manageable, and auditable;
      Be within the department’s control;
      Be sufficient in number to fulfill strategic, core and support functions of the department; and
      Be delivered through PPAs with corresponding fund.
To check whether MFOs are delivered, SIs need to be formulated. The SI is formulated as a combination
of the performance measure and the performance targets. Performance measures may fall within one,
a combination of two or all of the following categories:
    Category                                                    Definition
    Effectiveness/     The extent to which actual performance compares with targeted
    Quality/           performance.
    Quantity           The degree to which objectives are achieved and the extent to which
    (Output)           targeted problems are solved. This usually refers to quantity and quality of
                       planned outputs. In management, effectiveness relates to getting the right
                       things done without reference to costs, effort and time. Basically,
                       effectiveness is goal oriented; adequate to accomplish a purpose; producing
                       the intended or expected result.
    Efficiency         The extent to which time or physical resources is used for the intended task
                       or purpose. Measures whether targets are accomplished with a minimum
    (Outcome)
                       amount or quantity of waste, or unnecessary effort. This means “doing the
                       thing right”. Efficiency is effort, process, goal and time oriented. It means the
                       ability to produce something with a minimum amount of effort, time and
                       physical resources. For ease in measuring and monitoring performance,
                       efficiency of departments will be rated in terms of fund utilization. For
                       individuals, efficiency will be measured in terms of time and resources spent
                       in producing the output and the correctness of the process used.
    Timeliness        Measures whether the deliverable was done on time based on the
                      requirements of the law and/or clients/stakeholders. Based on the ARTA,
                      response time to simple requests is 5 days; for complex requests, response
                      time is 10 days.
                      Time-related performance indicators evaluate such things as project
                      completion deadlines, time management skills and other time-sensitive
                      expectations.
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The Bids and Awards Committee (BAC) as a special body critical to the procurement process and
subsequent department performance will be treated as an office and shall have its own DP/OPIF, OPCR
and IPCR for individuals therein. The Committee shall be rated according to its own performance. The
Committee and TWG members shall be rated and recognized based on their performance in their
respective mother unit. For reassigned employees and other staff of BAC Secretariat, they will be rated
and recognized under the Committees’ performance.
The City Planning and Development Office as the Performance Management Team Technical Secretariat
shall provide technical assistance in the formulation of cluster plans and Department Plans/Office
Performance Indicator Framework to ensure the consistency of MFOs and SIs with the City
Development Plans. The department heads shall ensure that department programs, projects and
activities contribute to or are essential to the attainment of MFOs and SIs that are geared to the
improvement of the quality of life of the constituents and address existing and emerging development
issues and concerns.
Prior to the Annual LGU Development Planning Conference, each department shall conduct a strategic
planning session to agree on what MFOs for the ensuing year can contribute to attainment of the
desired organizational outcomes and contribute to sectoral outcomes and city development goals.
Not later than March 31 of every year, the Local Chief Executive will conduct an LGU wide Development
Planning Conference to be attended by the Vice Mayor, members of the city council and all department
heads. In this conference, development issues and concerns relative to the service delivery of the
departments will be discussed. It is essential that the department heads bring the latest
accomplishment report and show the extent of development changes and gaps if there are, as a result
of their performance and basis for their next year’s plan and budgetary requirements. From there, the
ensuing year’s city development thrusts, priorities and targets will be agreed and later form the basis
for the preparation of the Annual Investment Program of all departments and correspondingly, the
budget call. This will be facilitated by the City Planning and Development Office in coordination with the
Local Finance Board to ensure the link of plan, budget and performance management. This strategy will
ensure that the plans which are outputs of the LGU Planning Conference are sufficiently allocated with
resources or budget.
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After the conference, the departments shall finalize their AIPs, proposed budget and DP/OPIF based on
the agreements.
The GSC SPMS shall follow the usual four stages of performance management system cycle as follows:
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   g. In the course of monitoring and coaching and mentoring activities, supervisors have to feedback
      to the department head and the employee about any unsatisfactory or poor performance for
      appropriate intervention.
   h. Not earlier than the 3rd month of the rating period, preliminary rating should be given to
      employees with Poor performance in order to improve or address performance gaps.
6.3 Performance Review and Evaluation
At the end of each performance period, the performance of every department and employee shall be
assessed and rated based on the provisions of the GSC SPMS emphasizing on the results of the delivery
of MFOs measured through the SIs. The rating system is scientific and verifiable based on the agreed
targets and measures in the OPCR and IPCR. Results will not be rated in the absence of proofs of
performance.
6.3.1 Rating System
Department and individual performance shall be rated using the SPMS RATING SCALE. This is a five-
point rating scale (1- 5), 5 being the highest and 1, the lowest.
Generally, department and individual accomplishments of the SIs shall be rated as follows:
                                                              Effectiveness/quality/quantity
         Rate of Accomplishments
                                                 Adjectival Rate                 Numerical Rate
                                                            O                            5
    130% & Above
                                                              VS                           4
    100.1% - 129%
                                                               S                           3
    100%
                                                              US                           2
    75% - 99%
    Below 1-75%                                                P                           1
    No Output (0)                                              P                           0
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For SI on fund utilization, the rating shall be as follows, based on Public Financial Management
Assessment Tool (PFMAT) for Local Government Units:
For easy rating of Timeliness for outputs with prescribed deadlines, the following rating shall be
observed:
              No output              =0
              Over the deadline      =2
              Met on time            =3
              Before the deadline = 5
A mid-year (January 1- June 30) and/or annual (January to December) performance evaluation of the
physical and financial accomplishments of the departments shall be conducted by the PMT in
coordination with the Local Finance Board (LFB) based on the GSC SPMS Calendar. Results of the
evaluation shall be submitted to the City Mayor and presented in a city level performance evaluation
conference not later than 15 working days after evaluation period.
Consistent with the DBM OPIF Guide, the following procedures in evaluating department performance
shall be observed:
       a. At the end of the rating period, there shall be a department level evaluation to be based on
          comparison of performance targets vs. actual physical accomplishments with verifiable
          proofs of performance. The data to be used for the performance evaluation shall be taken
          from quarterly accomplishment reports. The scoring system will give points to the
          accomplishments in terms of the success indicator categories of effectiveness, efficiency and
          timeliness.
       b. The cause of any positive or negative slippage in performance will be taken into account
          based on proofs of accomplishments and or critical incidents.
       c. Department rating shall be the total of 100% for performance. OPCR rating shall be the
          rating of the Department Head.
       d. The BAC shall evaluate the departments’ Project Procurement Management Plan (PPMP) for
          its responsiveness, correctness and completeness for its consolidation into LGU Annual
          Procurement Plan (APP) which will be the basis of its or departments’ purchase requests.
          This will ensure that department requirements are delivered on time.
       e. For the City Engineer’s Office and other similarly situated departments, efficiency shall be
          based only on the regular operational budget of the department (MOOE or Program Funds if
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          there are) not on the cost of the infrastructure projects to be implemented by contractors.
          However, the rating for the performance effectiveness will include infrastructure projects to
          be implemented. SIs shall be based on outputs within the control of the department.
       f. The results of the department level performance evaluation shall be submitted for validation
          by the PMT technical secretariat.
       g. After the validation, the department OPCR showing the accomplishments and corresponding
          rating will be presented by the department head at the Performance Review Conference.
6.3.3.2 Individual Performance Assessment
       a. This follows the same process and rating system as that of the department. The final rating
          as approved by the City Mayor during the LGU Performance Review Conference shall be the
          basis for computing individual ratings. The average rating of individuals must not be higher
          than the department performance rating.
6.3.3.3 Performance Review Conference
       a. A semestral or annual LGU Performance Review Conference shall be held by the PMT to be
          facilitated by the CPDO.
       b. The Chief Executive presides in the conference and hears the department head presentation
          of the accomplishments, the challenges faced by the department as well as the department
          rating.
       c. Any issues and concerns on the rating of a department shall be decided with finality by the
          Chief Executive during the conference.
       d. After the conference, the PMT through the City Planning and Development Office formally
          notifies each department on the approved department rating. No more requests for
          reconsideration on the ratings will be entertained. The rating of the Department Heads will
          be equivalent to the approved department rating.
7.4 Performance Rewarding
       a. After validating the performance of employees with Outstanding rating, the PMT will
          recommend the same to the PRAISE Committee as potential awardees for various available
          award categories.
       b. The employee ratings and competency assessments/Professional Development Plan and
          IPCR comments of supervisors shall also be the basis for career pathing or other alternative
          opportunities to enhance competencies, provision of any monetary or in kind incentives or
          to address any existing gaps.
       c. Each department may also choose its own best employee awardee as an automatic nominee
          to the LGU best employee award competition.
       d. Provision for merit awards due to performance as provided by Civil Service commission and
          the Department of Budget and Management may be implemented upon the
          recommendation of the PMT.
Section 8. Sanctions
Unless justified and accepted by the PMT, non-submission of the OPCR Form to the PMT, and the IPCR
forms to the HRMDO within the specified dates shall be a ground for:
       a. Employees’ disqualification for performance-based personnel actions which would require
          the rating for the given period such as promotion, training or scholarship grants and
          performance enhancement bonus, if the failure of the submission of the report form is the
          fault of the employees.
       b. An administrative sanction for violation of reasonable office rules and regulations and simple
          neglect of duty for the supervisors or employees responsible for delay or non-submission of
          the office and individual performance commitment and review report.
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        c. Failure on the part of the department head to comply with the required notices to their
           subordinates for their Unsatisfactory or Poor performance during a rating period shall be a
           ground for an administrative offense for neglect of duty.
Moreover, late submission is equivalent to non-submission.
Section 9. Appeals
       a. Office performance assessment as discussed in the performance review conference shall be
          final and not appealable. Any issue/appeal on the initial performance assessment of an
          Office shall be discussed and decided by the LCE during the performance review conference.
       b. Employees who feel aggrieved or dissatisfied with their final performance ratings can file an
          appeal with the PMT within ten (10) days from the date of receipt of notice of their final
          performance evaluation rating from the Department Head. An office/unit or individual
          employee, however, shall not be allowed to protest the performance ratings of other
          office/unit or co-employees. Ratings obtained by other office/unit or employees can only be
          used as basis or reference for comparison in appealing one’s office or individual
          performance rating.
       c. The PMT shall decide on the individual employee’s appeals within one month from receipt.
          The City Mayor shall have 15 days to approve or disapprove the PMT decision, otherwise, it
          shall be deemed approved.
           Officials or employees who are separated from the service on the basis of Unsatisfactory or
           Poor performance rating can appeal their separation to the CSC or its Regional Office within
           15 days from receipt of the order or notice of separation.
If any section or provision of this Executive Order shall be declared unconstitutional or invalid, the other
sections or provisions not affected thereby shall remain in full force and effect.
All orders, rules and regulations and other issuances inconsistent with the provisions of this Executive
Order are hereby deemed amended and modified accordingly. In the course of implementing the GSC-
SPMS, and upon collegial decision of the PMT, any provisions of this IRR that may not be practical or
implementable may be enhanced, changed or rectified by the preparation of policy papers or
resolutions to be approved by the LCE.
Section 12.Effectivity
These rules and regulations shall take effect immediately.
Done in General Santos City, Philippines this ----- day of ------ 2017.
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