EU LOGO
EU         UNODC
   NATIONAL BUREAU OF STATISTICS AND
ECONOMIC AND FINANCIAL CRIMES COMMISION
NBS/EFCC COLLABORATIVE BUSINESS SURVEY ON CRIME,
       CORRUPTION AND AWARENESS OF EFCC
                     2006
 BOOK OF INSTRUCTIONS FOR FIELD AND EDITING STAFF
           NATIONAL BUREAU OF STATISTICS
           PLOT 762, INDEPENDENCE AVENUE
             CENTRAL BUSINESS DISTRICT,
                PMB 127, GARKI, ABUJA.
CCBS - Manual
                                 TABLE OF CONTENT
                                               PAGE
     CHAPTER ONE
     GENARAL INFORMATION                               2
     Introduction                                      2
     Background                                    2
     Definitions                                   3
     Survey Objectives                             5
     Coverage/Scope                                5
     Sample Design                                 5
     Estimation Procedure                          6
     Survey Instruments                            6
     Training for Main Field Work                  6
     Content of Training                           6
     Techniques of Training                        7
     Data Collection                               7
     Monitoring/Quality Check                      8
     Data Retrieval                                8
     Data Processing/Analysis                      8
     Report Writing                                8
     CHAPTER TWO
     THE ROLES OF FIELD STAFF                  9
     Role of Interviewers                      9
     Role of Supervisors                       9
     Role of State of Officers                 9
     Role of Zonal Controllers                 9
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CHAPTER THREE
HOW TO COMPLETE THE QUESTIONNIRE                    10
Concepts                                            10
Structure of Questionnaires                         10
Filling-in the Questionnaire                        10
Skip Questions                                      13
Questions whose answers are recorded in Tables      13
Questions whose answers are quantitative estimate   15
Questions which allow for several choices           15
Treatment of other, “specify”                       16
Annex 1                                             17
Annex 2                                             23
CHAPTER FOUR
EDITING SPECIFICATION                               24
Introduction                                        24
Objectives                                          24
Common error                                        24
Editing of the questionnaire                        24
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CCBS - Manual
                                        CHAPTER ONE
1.0   GENERAL INFORMATION
1.1   Introduction
       In spite of the great potentials and endowments of Nigeria, the country remains
       underdeveloped due to long years of corruption and mismanagement.
       Section 2 of the corrupt practices and other related offences act 2000 defines
       corruption to include bribery, fraud and other related offences but in its simplest
       terms, it means the abuse/misuse of power or position of Trust for personal or
       group benefit (monitory or otherwise).
        Other examples of corruption are identified in the EFCC law 2004.
       The citizens’ attitude to a particular law will affect the implementation of such a
       law. In this context it is believed that the way the citizens perceive and react to the
       anti-corruption laws and the machineries established to operationalise them will
       determine the effectiveness of their implementation.
       The project titled “Business Survey on Crime, Corruption and Awareness of EFCC
       in Nigeria” is aimed principally at supporting the Government in combating
       economic and financial crimes and assessing the perception of corruption and
       awareness of EFCC in Nigeria.
       The National Bureau of Statistics (NBS) in collaboration with Economic and
       Financial Crimes Commission (EFCC) are the implementers of the project.
1.2   Background
This Crime and Corruption Business Survey (CCBS) is carried out by the EFCC and NBS,
under the technical guidance of UNODC, and is part of a larger international CCBS
programme which aims at regularly collecting data on and generating a set of indicators on
the impact of crime and corruption on businesses for the purpose of a) obtaining
crime/corruption indicators as an accompanying tool in implementation of the UN
Convention against Corruption; b) to provide a baseline for the promotion of joint
prevention measures against corruption in industry/businesses.
The importance of data collection on crime issues has been acknowledged during a round
table hosted in Abuja by the Government of Nigeria (Abuja, September 2005, “Crime and
Drugs as impediments to Security and Development in Africa”). The rational for collecting
data on crime and corruption is that these two phenomenons are impediments to security
and development, but lack of data on these issues makes it difficult to adequately tackle
the problem. Collecting and distributing data on the crime situation in a country will
therefore contribute to advocate for the inclusion of crime and corruption policies in the
country development plans.
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1.3    Definitions
The basic definitions used in the different sections of the CCBS questionnaire are as
follows:
1.3.1 Information about establishment
         Establishment        An establishment is defined as a production unit with a single
         physical location that is engaged primarily in one kind of economic activity. For
         statistical purposes, any production, local or ancillary unit is considered as an
         establishment, if it maintains a separate account.
1.3.2 Crime
      Burglary:              Illegal (unsanctioned by owner) entry into premises to steal or try
                             to steal something.
      Vandalism:             Causing deliberate damage in premises of the establishment.
      Theft of vehicles: Theft of vehicles (cars/vans/trucks) belonging to the
                             establishment.
      Theft from vehicles: Theft of belongings (car radio, other valuables) that have been
                             left in the vehicles (cars/vans/trucks) belonging to the
                             establishment, and/or theft of parts of the vehicles (e.g. car
                             mirror, wheels, etc.).
      Theft by employees: Theft of valuable things (belonging to the establishment) from
                             the establishment by employees.
      Theft by outsiders: Theft of valuable things (belonging to the establishment) from
                             the establishment by outsiders.
      Robbery:               Theft of valuable things (belonging to the establishment) from
                             the establishment by using force and/or by threatening people.
      Assault:               Personal attack or threat of people by someone
1.3.3 Bribery and corruption
      Bribes to obtain a better service:
                           companies offer gifts or money to public officials, directly or
                           indirectly, in order that the officials, in the exercise of their official
                           duties, behave in a way to facilitate the obtaining of what the
                           establishment desires.
      Bribes to obtain undue advantage (violate law or rules):
                          public officials solicit an undue advantage (material benefits) in
                          order to depart from their normal behaviour in the exercise of
                          their official duties.
      Bribing foreign officials to obtain a better service:
                            companies may offer gifts or money to foreign public officials,
                            directly or indirectly, in order that the officials, in the exercise of
                            their official duties, behave in a way to facilitate the obtaining of
                            what the establishment/company desires.
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           Bribing foreign officials to obtain undue advantage (violate law or rules):
                                 foreign public officials solicit an undue advantage (material
                                 benefits) in order to depart from their normal behaviour in the
                                 exercise of their official duties.
1.3.4 Intimidation/extortion and protection money
           Intimidation/extortion: 1) Actual incidents or attempt to extort money from
                                establishment;
                                2) Threatening and intimidating managers and/or employees;
                                3) Threatening product contamination
Protection money: requesting of money in exchange for services to protect establishment
from robbery, extortion, acts of vandalism or further requests of bribes.
1.4 Survey Objectives
    i.        To obtain baseline data on the prevalence and nature of corruption in Nigeria’s
              business and industry.
    ii.       To provide information on the experience, perception and reaction of Nigeria’s
              business community to crime and corruption.
    iii.      To obtain data for the promotion of joint prevention measures against corruption
              in business/industry.
    iv.       To provide crime/corruption indicators as an accompanying tool in the
              implementation in Nigeria of UN convention against corruption.
    v.        To assess the level of awareness of the work of EFCC by the business
              community.
1.5 Coverage/Scope
           The survey will be carried out in all the states of the federation including federal
           capital (FCT), Abuja on the Business Community. A total of 2,775 establishments will
           be covered.
           Information will be collected from fourteen economic sectors covering the following
           areas:
     (i)         Establishment/Business characteristics
     (ii)        Crimes
     (iii)       Corruption
     (iv)        Intimidation/Extortion
     (v)         Access to justice system
     (vi)        Awareness of EFCC
     (vii)       Crime prevention
1.6 Sample Design
           1.6.1 Introduction
             The frame for Business Survey on Crime, Corruption and Awareness of EFCC is
             based on NBS Quick Listing of Establishments conducted in 2004 for
             establishment with employment size of 5 and above. The interest of this survey is
             on establishments employing (10) persons and above covering fourteen (14)
             economic sectors.
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      1.6.2 Sample Size and Allocation.
        The sample size of 2,775 establishments for the Business Survey will be selected
        from the national frame of 28,919 establishments. The establishment will be
        grouped by size of employments and different sampling intervals will be applied to
        arrive at the sample size.
        See annex 3 on the distribution of sampled establishments by states and
        economic sectors.
1.7    Estimation Procedure:
       The weight for each sector will be equal to the reciprocal of the probabilities of
       sectors of the sample establishments in that sector multiplied by an
       adjustment/correction factor. These weights will be used to multiply sample values
       to obtain the population totals. See Annex III on Distribution of Sample
       Establishments by Size of Employment, sectors and States attached.
1.8 Survey Instruments
      Two types of survey instruments will be used: These are:
      i) Survey Questionnaire
      ii) Manual of Instruction for field work/editing specification
1.9 Training for Main Field Work
    Two levels of training are planned for the take-off of Business Survey.
      1.9.1 First level:
      This is the training of trainers (TOT) involving the headquarters staff. About twenty
      (20) trainers will be trained out of which twelve (12) will go and train at the zonal
      level with two (2) trainers per zone. The training will last for two (2) days.
      1.9.2 Second level:
      The training will be conducted at the six NBS zonal headquarters (Ibadan, Calabar,
      Enugu, Jos, Kaduna and Maiduguri). About seven (7) Officers will be trained per
      state while a total of 250 persons will be trained. The training will last for three (3)
      days.
1.10 Content of Training
       The training section will cover discussions on:
       - Rights and obligations of interviewers. Ensuring respondent anonymity.
       - Overview of the CCBS sample and the implementation of the sampling plan.
       - Overview of the structure of the CCBS questionnaire: main sections, the logical
         structure of each section, approaches to be used in establishing the contact with
         the respondent.
       - Definitions of the different groups of crimes included in the CCBS questionnaire.
       - Working with pre-coded open ended questions.
       - Skip patterns.
       - A complete pass-through the whole questionnaire by instructor.
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       - Test interviewing (interviewers make an interview with each other) and a review of
          all problematic situations encountered is made.
       - Preliminary logical check of completed questionnaires by interviewers and field
         supervisors. Main issues, review of pre-coded open ended questions. Review of
         skip patterns. Criteria for adoption and cancelling of completed questionnaires.
       - Main issues to be covered in the interviewer field report.
1.11   Techniques of Training
       The training techniques to be adopted include:
       i. Presentation and discussion on all sections of the questionnaire
       ii. Practical sessions
       iii. Questions and answers
       iv. Tests
1.12   Data Collection
       Senior Officers of National Bureau of Statistics will be used for data collection. The
       data collection will last for one month (1month).
       Field work is the most important phase in surveying in that if serious deficiencies
       arise which are not detected and rectified promptly, little can be done afterwards. It
       is the responsibility of the interviewers to carry out field work that is professional.
       This kind of survey has been carried out in many different countries. It is the
       responsibilities of the interviewers to provide a quality of work of international
       standards.
       No fieldwork is possible without field organisation, and it is the responsibility of the
       supervisors to organize the field work.
       Control over the flow of field material and its quality is another essential requisite.
       Careful records must be kept of assignments and returns. When the completed
       material is returned, it should be checked against the control records.
       It is important to have easy communication between the interviewer and the survey
       co-ordinator so that the problems which arise during data collection can be promptly
       solved. One of the approaches for quality control consists in the review and editing
       of completed questionnaires by the survey co-ordinator. This serves to identify
       obvious errors such as omissions, inconsistencies, and incomplete entries. This
       review is important particularly at the early stages of data collection since more
       errors are likely to occur when interviewers have less experience. This should also
       serve for sample control. While some errors can be corrected by reference to other
       information contained in the questionnaire, in some cases return visits might be
       needed.
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1.13   Monitoring/Quality Check
       This is a programme designed to control the quality of records from the field. A
       high level monitoring team will be constituted at NBS headquarters (Abuja) to
       monitor, spot check and cross check for completeness, accuracy and reliability of
       data collected from the selected establishments all over the federation. As part of
       the quality assurance measures, field supervisors will also edit completed
       questionnaires before sending them to headquarters for processing. A team of
       manual editors will also be set up to edit and scrutinize the questionnaires before
       computer data entry. Monitoring will last for twenty days.
1.14   Data Retrieval
       Data retrieval programme will be set up to avoid unnecessary delay during data
       processing. Completed and edited Questionnaires will be batched by economic
       sectors and submitted to NBS state offices by the supervisors of each team
       beginning from 10th to 30th March, 2007. The state officers will then forward the
       questionnaires to NBS headquarters Abuja where data processing and analysis will
       be done.
10.0   Data Processing/Analysis
        The processing will commence as the questionnaires are received from the office
        while fieldwork is still on. This is necessary to reduce the time lag between data
        collection and presentation of the result. The retrieved questionnaires batched by
        economic sectors will be analysed using IMPS, SPSS and MS-Excel Software.
11.0. Report Writing
       Report writing on the results of the survey will be done by NBS in collaboration
       with EFCC. The report will be published at most two months after the field work.
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CCBS - Manual
                                           CHAPTER TWO
      2.0       THE ROLES OF FIELD STAFF
      2.1       Role of Interviewers
            1. Lodgement/Retrieval of completed questionnaires
            2. Assisting in completion of questionnaires in cases where
               respondents have no time to complete them.
            3. Offering explanations to difficult parts of the questionnaire.
            4. Checking completed questionnaires to ensure completeness and
               correctness of entries before leaving the establishments.
            5. Making call backs in cases of future appointments.
      2.2       Role of Supervisors
            1 Assigning establishment to interviewers and providing working
              materials.
            2 Review each questionnaire to ensure it is completed, consistent and
              correct.
            3 Help interviewers to interview difficult respondents.
            4 Maintain the morale of interviewers so that they work in cheerful
              atmosphere.
      2.3       Role of State Officers
            1 The state officer co-ordinates the totality of the activities of the
              survey in his/her state.
            2 He/She will ensure relevant interventions whenever it is necessary
              in order to get the co-operation of the respondents.
            3 He /She will help the field staff to solve problem(s) encountered in
              the field.
            4 He/She will ensure that completed questionnaires get to the
              headquarters in good time for processing.
      2.4       The Role of Zonal Controllers
            1. The zonal controller supervises the activities of the survey in his/her zone
               through the state officer.
            2. He/She will co-ordinate the totality of the survey in the states under his/her
               zone.
            3. He/She ensures that the quality of the data that will be collected in his/her
               zone is assured.
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                                        CHAPTER THREE
3.0    How to Complete the Questionnaire
3.1    Concepts
The Establishment will be the main survey unit in the CCBS. The "establishment" concept
has been chosen as the questionnaire addresses different types of crime, including
estimates of the damage incurred. In this respect, it would be difficult for the concrete
respondent to give information about the whole company (enterprise), if the company has
many premises located in different regions of the country. If, for a specific case, the
establishment concept overlaps with company (enterprise), then the respondent replies
referring to the whole economic unit; if there is no overlap (the company has several
establishments), the respondents should only refer to the establishment in which he works
(at a managerial position).
3.2    Structure of Questionnaire
       Section                                         Comment
A) Identification      This section serves to uniquely identify the establishment to be
                       interviewed.
B) Summary             This section is to be filled in only after completion of the interview, or
Information            in case of refusal to participate in the survey.
C) General             This section aims at selecting the respondent within the establishment
Information            and also introduces the survey purpose to the respondent and collects
                       information on the respondent and the establishment.
D) Crimes              This section collect data on 8 crimes the establishment could (on not)
                       have been victim of in 2006 (thus, only focusing on crimes that
                       happened between January 1st and 31st December 2006). It also
                       gathers data on the reporting of these crimes to the police or other
                       institutions and the use of weapons and firearms for perpetrating
                       these crimes.
E) Bribery and         This section gathers data on the establishment’s perception of
Corruption             corruption (what the establishment think that corruption is among
                       various institutions) and the actual prevalence of corruption (what the
                       establishment actually had to pay in bribes or other form of corruption)
                       in 2006. It also gathers data on the reporting of corrupt behavior.
F) Intimidation/       This section is devoted to intimidation and extortion the establishment
Extortion and          was victim of in 2006. Like the corruption section, it collects data on
Protection Money       the perception, prevalence and reporting behavior of such acts.
G) Access to the       This section deals with the use of court by the establishment.
Justice System
H) Awareness of        This section probes the establishment knowledge of the existence and
EFCC                   the perception of the work of the EFCC.
I) Crime Prevention    This section asks about the measure the establishment took to
                       prevent crime.
J) Closure             Finally, the survey ends by thanking the respondent and asking him, if
                       agreeable, his name and address.
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CCBS - Manual
3.3    Filling-in the questionnaire
Four types of questions can be distinguished according to the means to recording their
answers.
1) Questions whose answers are recorded in cells boxes:
Example
                                          -------------------------
Q C2) Approximately how many paid employees (employees and people who belong to
permanent staff) - both full-time and part-time - work at or from these premises at present?
   (1) Less than 50
   (2) 50 - 99                                                   Cell box
   (3) 100 - 249
   (4) 250 and above
                                -------------------------
Q C2) Approximately how many paid employees (employees and people who belong to
permanent staff) - both full-time and part-time - work at or from these premises at present?
If option 2 is chosen, Put 2 inside the cell.
    (1) Less than 50
    (2) 50 - 99
    (3) 100 - 249
    (4) 250 and above
                                                                                       2
                                   -------------------------
3.4    Skip questions
The questionnaire includes many skip patterns, which require additional attention during
the interview. Remember to first fill in the cell box, and only after skip to the corresponding
question.
Example: for Question C3)
                               -----------------------------------------
QC3) Is there foreign capital participation in your business?
  (1) Yes
  (2) No                                             => Go to Q C5)                    1
QC4) What is the approximate percentage of foreign capital participation?
                (1) Less than 25%
                (2) More than 25%, less than 50%
                (3) More than 50%
                (4) <<don’t know, no answer>>
                                                                                       3
QC5) Does your company subscribe to any kind of insurance (for example against fire,
natural disaster or loss or damage?
                               -----------------------------------------
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3.5    Questions whose answers are recorded in tables
Example
                             ----------------------------------
QF6) What kinds of weapons were used?
                                                                               <<Don’t know,
                       Weapons Used                             Yes      No
                                                                               no answer>>
(1) Guns
(2) Explosives
(3) Knives, cutlass
(4) Other weapons
                                    ----------------------------------
The tables are filled in using tick mark √. There should be one tick mark per line.
Treatment of <<don’t know, no answer>> in tables
The <<don’t know, no answer>> option (in the column header) is never read aloud by
interviewers irrespective of whether the other options require prompted or unprompted
response. The respondent should ‘volunteer’ to answer that he doesn’t know or does not
have an answer for that question. Once the respondent volunteered to answer ‘don’t know
or no answer’, a tick mark √ should be made in the column headed ‘don’t known or no
answer’ on the corresponding line.
Examples
                                   ----------------------------------
1) QF6) What kinds of weapons were used?
                                                                                <<Don’t know,
                         Weapons Used                              Yes    No
                                                                                no answer>>
 (1) Guns                                                          √
 (2) Explosives                                                           √
 (3) Knives, cutlass                                                      √
 (4) Other weapons                                                        √
                                   ----------------------------------
2) QF6) What kinds of weapons were used?
                                                                                <<Don’t know,
                         Weapons Used                              Yes    No
                                                                                no answer>>
 (1) Guns                                                                             √
 (2) Explosives                                                                       √
 (3) Knives, cutlass                                                                  √
 (4) Other weapons                                                                    √
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CCBS - Manual
3.6   Questions whose answers are quantitative estimates
For questions that ask for quantitative estimates (e.g. establishment turnover, total value
of damages from an incident, etc.) interviewers should record the sum of money the
respondent mentions in local currency.
Example
                                 --------------------------------
QD29) How much approximately would you estimate the total value of any damage
caused by all the incidents you mentioned, at these premises in 2006?
Approximate amount:                                    ………50,000……………………….Naira
                                  --------------------------------
3.7    Questions which allow for several choices
Some questions allow for several choices. The choices should be circled.
Example
                                     --------------------------------
QD27) (no reporting to the police) What were the main reasons for not reporting such an
incident to the police? <<several choices allowed>>
(1) Not worth reporting, not serious enough/ not significant amount of damage        (1)
(2) Police wouldn’t have done anything/wouldn’t have been interested                 (2)
(3) Police wouldn’t have been able to do anything/slight chance of success           (3)
(4) Involving the police was not appropriate/it was an internal matter
 /Not sure it was theft, items could have been misplaced                             (4)
(5) Fear of reprisals                                                                (5)
(6) Fear of negative publicity                                                       (6)
(7) Didn’t bother because no insurance claim was involved
/insurance deductible greater than the loss                                          (7)
(8) Lack of time/too much trouble                                                    (8)
(9) Not company policy                                                               (9)
(10) Lack of proof /evidence/witnesses                                             (10)
(11) Other reason (record).....................................................    (11)
(12) <<Don’t know, no answer>                                                      (12)
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3.8      Treatment of “Other, specify”
When the option ‘Other’ has been ticked positively, and is followed by the mention
‘specify’, then the option given by the respondent must be filled in in the space provided.
Example
                               ----------------------------------
      QF4) What methods were used in committing the offences?
                                                                         <<Don’t know,
                        Offence Committed                   Yes     No
                                                                          no answer>>
(1) Walk-in into the premises                                       √
(2) Face-to-face contact in some other location                     √
(3) Telephone calls                                                 √
(4) Emails or other written communications                          √
(5) Other, specify…assault in the street..……                  √
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CCBS - Manual
Annex 1: Daily field-log
Results codes:
No contact established
1. Wrong address, phone number
2. Unsuccessful attempt to establish contact (cannot enter premises or get in touch with
respondent, no answer)
3. Established contact but no communication (language problems, answering machine)
Contact established
4. Respondent unavailable at the time of the visit/ contact
5. Soft refusal
6. Hard refusal
7. Interview interrupted and not completed
8. Interview completed but bad quality
9. Interview completed
0. Other (specify)
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Daily log
Interviewer, Editor or Supervisor: ……………………………….
Establishment   Visit/Contact     Date  Result of       Total         Total
(Name and                       (dd/mm) Visit/Contact   number of     interview
Address)                                (Code 0 to 9)   Visit/Contact completed
                                                                      (0 or 1)
1.              Contact 1
                Contact 2
                Contact 3
2.              Contact 1
                Contact 2
                Contact 3
3.              Contact 1
                Contact 2
                Contact 3
4.              Contact 1
                Contact 2
                Contact 3
5.              Contact 1
                Contact 2
                Contact 3
6.              Contact 1
                Contact 2
                Contact 3
7.              Contact 1
                Contact 2
                Contact 3
8.              Contact 1
                Contact 2
                Contact 3
9.              Contact 1
                Contact 2
                Contact 3
10.             Contact 1
                Contact 2
                Contact 3
11.             Contact 1
                Contact 2
                Contact 3
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Daily log
Interviewer, editor or supervisor: ……………………………….
Establishment   Visit/Contact Date      Result of       Total         Total
(Name and                     (dd/mm)   Visit/Contact   number of     interview
Address)                                (Code 0 to 9)   Visit/Contact completed
                                                                      (0 or 1)
12.             Contact 1
                Contact 2
                Contact 3
13.             Contact 1
                Contact 2
                Contact 3
14.             Contact 1
                Contact 2
                Contact 3
15.             Contact 1
                Contact 2
                Contact 3
16.             Contact 1
                Contact 2
                Contact 3
17.             Contact 1
                Contact 2
                Contact 3
18.             Contact 1
                Contact 2
                Contact 3
19..            Contact 1
                Contact 2
                Contact 3
20.             Contact 1
                Contact 2
                Contact 3
21.             Contact 1
                Contact 2
                Contact 3
22.             Contact 1
                Contact 2
                Contact 3
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Daily log
Interviewer, editor or supervisor: ……………………………….
Establishment   Visit/Contact Date      Result of       Total         Total
(name and                     (dd/mm)   Visit/Contact   number of     interview
address)                                (Code 0 to 9)   Visit/Contact completed
                                                                      (0 or 1)
23.             Contact 1
                Contact 2
                Contact 3
24.             Contact 1
                Contact 2
                Contact 3
25.             Contact 1
                Contact 2
                Contact 3
26.             Contact 1
                Contact 2
                Contact 3
27.             Contact 1
                Contact 2
                Contact 3
28.             Contact 1
                Contact 2
                Contact 3
29.             Contact 1
                Contact 2
                Contact 3
30.             Contact 1
                Contact 2
                Contact 3
31.             Contact 1
                Contact 2
                Contact 3
32.             Contact 1
                Contact 2
                Contact 3
33.             Contact 1
                Contact 2
                Contact 3
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Annex 2: Summary of field-log
To be completed at the end of the survey.
Interviewer, Editor or Supervisor: ……………………………….
                               Items                          Answer
Date of first contact/visit:
Date of last contact/visit:
Total number of days between first and last contact:
Total number of attempted contacts/visits
Total number of visited addresses/telephone numbers
No contacts established
1. Wrong address or telephone number
2. Unsuccessful attempt to establish contact (cannot enter
premises or get in touch with respondent, no answer)
3. Established contact but no communication (language
problems, answering machine)
Contacts established
4. Respondent unavailable at the time of the visit/ contact
5. Soft refusal
6. Hard refusal
7. Interview interrupted and not completed
8. Interview completed but bad quality
9. a. Interview completed – first visit/contact
9. b. Interview completed – second visit/contact
9. c. Interview completed – third visit/contact
0. Other
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                                      CHAPTER FOUR
6.0    EDITING SPECIFICATION
6.1    INTRODUCTION
This editing specification is being prepared to assist in ensuring the collection of high
quality data from respondents. It contains editing guidelines for (i) enumerators at the
point of receiving the questionnaire and (ii) manual editor before entering the data
6.2    Objectives
i.     To minimize errors likely to be contained in the information supplied by the
       establishments.
 ii.   To ensure that maximum information is obtained from the establishments.
iii.   To avoid return of questionnaires with anomalies to the establishment concerned for
       rectification that may never come back to the office.
6.1    Common Error
       For uniformity and consistency in checking, the following editing guidelines shall be
       used as working definitions for all the questions.
i.     Error of Omission:            This refers to a situation where information concerning
                                     an establishment is found missing.
Ii     Error of Double entry:        This refers to the recording of more than one response to
                                     a question that requires just only one response.
iii.   Error of Wrong Entry:         This refers to a situation where the response to a
                                     question is entered for another question.
iv     Error of Inconsistency:       This refers to doubtful or questionable piece of
                                     information which in some way disagree with or
                                     contradicts other information about the establishment.
6.4    Editing of the Questionnaire
       Section A Identification
                       Ensure that all the information required in this section are correctly
                       supplied. Check to see that the name and location address of the
                       establishment are legibly written. Check to see that only one option is
                       written under ‘Type of Ownership’
       Section B Summary Information
                       Ensure that this section is completed as applicable to the
                       establishment. QB1 if option (2) is chosen, QB2 should be skipped.
       Section C General Information
                       QC1 – QC7: Ensure that only one answer is supplied for each
                       question in the box provided. Check to see that the skip instruction for
                       QC3 and QC5 are observed.
       Section D Crimes
                       Ensure that answers to questions with boxes are written inside, check
                       to see that the filter skip instruction are observed.
       QD24, QD26 Several choices are allowed for these questions.
       and QD27 Ensure that the choices ticked or circled as
                       appropriate.
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CCBS - Manual
      Section E  Bribery and Corruption
                 Ensure that only one choice per row is ticked and also check and
                 ensure that at least one option is ticked for question that is in table.
      QE12       This amount should be given in absolute figures.
      Section F Intimidation/Extortion and Protection Money
                 Ensure that only one choice per row is ticked and check to see that at
                 least one option is ticked for questionnaire that is in table. Ensure that
                 questions with boxes are written in them. Check to see that the skip
                 instructions are observed.
      Section G Access to the Justice System
                 Ensure that only one option is ticked for each question and recorded in
                 the box provided. Ensure that the skip instructions are observed.
      Section H Awareness of EFCC
      QH1 – QH5 Ensure that only one option is recorded for each question in the box
                 provided. Check to see that at least one option is observed.
      QH7 & QH8 Ensure that only one choice per row is ticked and check to see that at
                 least one option is ticked for the question that is on the table.
      Section I  Crime Prevention
      Q11 and Q12 Ensure that only one option is recorded for each question in the box
                   provided. Check to see that the skip instruction is observed.
      Q14 and Q15 Ensure that only one choice per row is ticked and check to see that at
                   least one option is ticked for the question that is in the table.
      Section J Closure
                 Ensure that the skip instruction is observed and chosen option
                 recorded in the box provided. The official stamp of the responding
                 establishment should be affixed.
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