Test 3

Section1

MAN: Greek Island Holidays, can I help you?

[03:07.78]WOMAN: Yes, I hope so.
[03:09.76]I have a friend who's just come back from Corfu and she's recommended some
apartments in Arilas.
[03:16.51]She thought they might be on your list.
[03:18.39]MAN: Arilas, Arilas, let me see.
[03:21.66]Can you give me the names?
[03:24.45]WOMAN: Yes, the first's Rose Garden Apartments.
[03:28.15]I'd like to go with another friend in the last week of October.
[03:31.58]MAN: Well, we've got a lovely studio flat available at that time.
[03:36.98]I'm sure you'd enjoy the entertainment programme there too, with Greek
dancing in the restaurant.
[03:42.38]WOMAN: And the cost for each of us?
[03:44.51]MAN: £219.
[03:47.14]WOMAN: That sounds very reasonable!
[03:48.43]I'm just jotting down some notes.
[03:52.30]Now the second one she mentioned was called Blue Bay.
[03:55.91]MAN: Blue Bay?
[03:57.68]Yes, in fact that's very popular and it has some special features.
[04:03.76]WOMAN: Really? 
[04:04.33]MAN: The main attraction is the large swimming pool with Salt water.
[04:08.31]WOMAN: Much healthier.
[04:09.79]I understand.
[04:10.29]MAN: That's right.
[04:11.12]And it isn't far from the beach, either - only 300 metres, and only around half a
kilometre to some shops, so you don't have to be too energetic.
[04:22.71]WOMAN: Is it much more expensive than the first one?
[04:25.21]MAN: Let me just check.
[04:26.71]I think at the time you want to go it's around £260 – no £275 to be exact.
[04:36.20]WOMAN: Right.
[04:37.40]I've got that.
[04:37.87]Now there are just two more apartments to ask you about.
[04:41.28]Urn, I can't read my own writing!
[04:44.30]Something to do with sun ...
[04:45.91]Sunshine, is it?
[04:47.29]MAN: I think you meant the Sunshade Apartments.
[04:50.34]They're on a mountainside.
[04:52.17]WOMAN: Any special features?
[04:53.84]MAN: Yes, each room has its own sun terrace and there are shared barbecue
facilities.
[04:59.49]WOMAN: Sounds lovely.
[05:00.80]MAN: Yes, it is rather well-equipped.
[05:03.35]It also provides water sports - it has its own beach.
[05:07.52]There are facilities for water-skiing.
[05:10.56]WOMAN: Any kite-surfing?
[05:12.32]My friend's quite keen.
[05:13.71]MAN: Not at the hotel but I’m sure you’ll find some in Arilas.
[05:18.13]There's also satellite TV in the apartments.
[05:21.24]WOMAN: And how much is that one?
[05:23.11]MAN: £490 with two sharing.
[05:27.26]WOMAN: You mean £245 each?
[05:30.30]MAN: I'm afraid not!
[05:31.92]Each person has to pay that amount and there must be at least two in an
apartment.
[05:36.83]WOMAN: I don't think that would be within our budget, unfortunately.
[05:40.63]And the last one sounds a bit expensive too - the Grand!
[05:44.34]MAN: Actually it's quite reasonable.
[05:47.28]It's an older style house with Greek paintings in every room, and a balcony
outside.
[05:52.66]WOMAN: Sounds nice.
[05:53.97]What are the views like?
[05:55.70]MAN: Well, there are forests all round and they hide a supermarket just down
the road, so that's very useful for all your shopping needs.
[06:03.56]There's a disco in the area too.
[06:05.33]WOMAN: And the price?
[06:06.57]MAN: £319 at that time, but if you leave it till November it goes down by 40%.
[06:14.61]WOMAN: Too late.
[06:15.97]I'm afraid.
[06:16.69]MAN: Well, why don't I send you a brochure with full details, Ms…?
[06:21.26]WOMAN: Nash.
[06:22.27]But don't worry about that.
[06:23.67]I'm coming to Upminster soon and I'll call and get one.
[06:27.15]I just wanted to get an idea first.
[06:28.95]MAN: Well, that's fine.
[06:30.27]We've got plenty here when you come.
[07:20.68]WOMAN: If you've got a minute, could I just check a couple of points about
Insurance?
[07:25.13]I got one policy through the post but I'd like to see if yours is better.
[07:29.80]MAN: Fine.
[07:30.24]What would you like to know?
[07:32.00]WOMAN: Well, the one I've got has benefits and then the maximum amount
you can claim.
[07:37.34]Is that like yours?
[07:38.46]MAN: Yes, that’s how most of them are.
[07:41.51]WOMAN: Well, the first thing is cancellation.
[07:43.92]If the holiday's cancelled on the policy I've got you can claim £8,000.
[07:48.56]MAN: We can improve on that, Ms Nash.
[07:51.23] For Greek Island holidays , our maximum is £10,000.
[07:55.72]WOMAN: That's good—of course our holiday won't even cost £1,000 together!
[08:00.40]MAN: It's still sensible to have good cover.
[08:03.81]Now, if you go to hospital, we allow £600.
[08:07.60]WOMAN: Yes, mine's similar.
[08:08.96]MAN: And we also allow a relative to travel to your holiday resort.
[08:12.97]WOMAN: My policy just says their representative will help you.
[08:16.33]MAN: You can see there's another difference there.
[08:19.16]And what happens if you don't get on the plane?
[08:22.30]WOMAN: Nothing, as far as I can see on this form.
[08:25.11]MAN: Don't you have missed departure?
[08:28.65]WOMAN: No, I'll just jot that down.
[08:31.72]MAN: We pay up to £1.000 for that, depending on the reason.
[08:36.31]And we're particularly generous about loss of personal belongings - up to
£3,000, but not more than £500 for a single item.
[08:45.50]WOMAN: Then I'd better not take my laptop!
[08:47.60]MAM: Not unless you insure it separately.
[08:49.93]WOMAN: OK-thanks very much for your time-you've really been helpful.
[08:53.61]Can I get back to you?
[08:55.90]Your name is?
[08:56.33]MAN : Ben-Ludlow.
[08:58.29]That's L-U-D-L-O-W.
[09:02.60]I'm the Assistant Manager here.
[09:04.16]I'll give you my number.
[09:05.73]It's 081260 543216.
[09:14.45]WOMAN: But didn't I phone 081260 567294?
[09:22.20]That's what I've got on the paper.
[09:23.73]MAN: That's the main switchboard.
[09:25.33]I've given you my direct line.
[09:27.22]WOMAN: Right, thank you...

Section 2

WOMAN: For the second in our series about locally-run businesses, we meet
Simon Winridge, co-founder of the hugely-successful Winridge Forest Railway
Park.
Welcome, Simon.
Now, perhaps you can begin by telling us a little bit about how it all started.
MAN: Well, during the 1970s, my wife, Liz and I had just acquired 80 acres of
sheep-farming land, and we decided to settle down and have children.
Pretty soon we had a daughter, Sarah, and a son, Duncan.
The place was wonderful for the kids: they particularly loved trains and
gradually built up an enormous network of miniature railway track.
I began to develop larger-scale models of locomotives but we didn't think
anything more of it until I went on a trip to a theme park near Birmingham
and decided we could do a much better job!
So we set up a small one ourselves based on the miniature railway and we
opened to the public for just a month that year 1984 - in July - our driest
month - because our children said they didn't want our quests to nave a
miserable, wet visit.
I dealt with Park business and Liz carried on with the farm work.
It soon became clear that we were onto a winner.
We began to extend the railway track and lay it among more interesting
landscape by planting trees, which in turn attracted more wildlife, and by
making cuttings through the rock.
Nowadays , we're open all year round and we're pleased to say that Winridge
is one of the most popular visitor attractions in the area – with 50 ,000
visitors a year – a million and a half people have been through our doors
since we opened.
MAN: All these visitors mean we have had to expand our operation and it's
now a truly family concern, I'm near to retirement age so I only concern
myself with looking after the mechanical side of things - keeping the trains
going.
Liz now devotes all her energies to recruiting and supporting the large
squadron of workers, which keep the place running smoothly.
We're really pleased that after some years away teaching, Sarah has now
returned to the park and makes sure the visitors are kept fed and watered,
which keeps her pretty busy as you can imagine.
Our son, Duncan, has been a stalwart of the park, for the last ten years,
taking over from me in the area of construction - and I'll say a little bit more
about that In a moment – and his new wife, Judith, has also joined the team
in charge of retail.
That's becoming a tremendous growth area for us — a lot of people want
to buy souvenirs.
WOMAN: So have you finished your development of the site for the moment?
MAN: Not at all!
We're constantly looking for ways to offer more to our visitors.
The railway remains the central feature and there's now 1.2 kilometres of the
line laid but we'd like to lay more.
Because of the geology of the area, our greatest problem is digging tunnels.
But we're gradually overcoming that.
We're also very pleased with a new installation of the Go-Kart arena
which is 120 square metres in area.
Again the problem is the geology: we had to level the mounds on the track
for safety reasons.
We wanted to enable 5-12 year olds to use the go-karts.
And the main attraction here is the Formula 1 Kart.
We've known fights to break out over who gets it!
And then finally to our most recent development which is the landscaped ...