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IRCTCs e-Ticketing Service
Electronic Reservation Slip (Personal User)
1.You can travel on e-ticket sent on SMS or take a Virtual Reservation Message (VRM) along w ith any one of the prescribed ID in original. Please do not print the ERS unless
extremely necessary. This Ticket w ill be valid w ith an ID proof in original. Please carry original identity proof. If found traveling w ithout original ID proof, passenger w ill be treated
as w ithout ticket and charged as per extent Railw ay Rules.
2.Only confirmed/RAC/Partially confirmed E-ticket is valid for travel.
3.Fully Waitlisted E-ticket is invalid for travel if it rem ains fully w aitlisted after preparation of chart and the refund of the booking am ount shall be credited to
the account used for paym ent for booking of the ticket. Passengers travelling on a fully w aitlisted e-ticket w ill be treated as Ticketless.
4.Valid IDs to be presented during train journey by one of the passenger booked on an e-ticket :- Voter Identity Card / Passport / PAN Card / Driving License / Photo ID card
issued by Central / State Govt / Public Sector Undertakings of State / Central Government ,District Administrations , Municipal bodies and Panchayat Administrations w hich are
having serial number / Student Identity Card w ith photograph issued by recognized School or College for their students / Nationalized Bank Passbook w ith photograph /Credit
Cards issued by Banks w ith laminated photograph/Unique Identification Card "Aadhaar", m-Aadhaar, e-Aadhaar. /Passenger show ing the Aadhaar/Driving Licence from the
"Issued Document" section by logging into his/her DigiLocker account considered as valid proof of identity. (Documents uploaded by the user i.e. the document in "Uploaded
Document" section w ill not be considered as a valid proof of identity).
5.Service Accounting Code (SAC) 996411: Local land transport services of passengers by railw ays for distance upto 150 KMs Service Accounting Code (SAC) 996416:
Sightseeing transportation services by railw ays for Tourist Ticket Service Accounting Code (SAC) 996421: Long distance transport services of passengers through rail netw ork
by Railw ays for distance beyond 150 KMs
6.General rules/ Information for e-ticket passenger have to be studied by the customer for cancellation & refund.
PNR No: 4303936699 Train No. & Name: 12680 / CHENNAI EXPRESS Quota: GENERAL (GN)
Transaction ID: 100002291064936 Date & Time Of Booking: 18-Feb-2020 11:42:08 HRS Class: SECOND SITTING (2S)
From: COIMBATORE JN(CBE) Date Of Journey: 23-Feb-2020 To: MGR CHENNAI CTL(MAS)
Boarding At: COIMBATORE JN(CBE) Date Of Boarding: 23-Feb-2020 Scheduled Departure: 23-Feb-2020 06:15 *
Resv. Upto: MGR CHENNAI CTL(MAS) Scheduled Arrival: 23-Feb-2020 13:50 * Adult: 2 Child: 0
Passenger Mobile No: 9710005990 Distance: 497KM
Passenger Address 25 2 2031 n g o colny nellore, -1, ANDHRA PRADESH - 524004
NS
FARE DETAILS :
Ticket Fare ** 380.0 Rupees Three Hundred Eighty and Zero Paisa
IRCTC Convenience Fee (Incl. of GST) # 17.7 Rupees Seventeen and Seventy Paisa
Total Fare (all inclusive) 397.7 Rupees Three Hundred Ninety Seven and Seventy Paisa
# Convenience Fee per e-ticket irrespective of number of passengers on the ticket.
PASSENGER DETAILS :
Sl No. Name Age Sex Booking Status Current Status
1 E BHARATH 33 Male CNF/D12/76/NO CHOICE CNF/D12/76/NO CHOICE
2 K VIKRAM 36 Male CNF/D12/77/NO CHOICE CNF/D12/77/NO CHOICE
Indian Railw ays GST Details :
Inv oice Number : PS20430393669911 Address: Indian Railw ays New Delhi
Supplier Information Recipient Information Taxable CGST SGST/UGST IGST
Total Tax
SAC Code GSTIN GSTIN Name Address Value Rate Amount Rate Amount Rate Amount
996421 07AAAGM0289C1ZL 380.0 0.0
This ticket is booked on a personal user ID. Its sale/purchase is an offence u/s 143 of the Railways Act, 1989.
Place of Supply: COIMBATORE JN(CBE) State Code/Name of Supplier :
Ticket Printing Time: 18-Feb-2020 11:45:56 HRS
IR recovers only 57% of cost of travel on an average.
Print ERS Without Advertisements [X]
IMPORTANT :
1.For details, rules and terms & conditions of E-Ticketing services, please visit w w w .irctc.co.in.
2.Departure time and Arrival Time printed on this ERS and VRM sent through mail are liable to change. Please Check correct departure, arrival from Railw ay Station Enquiry, Dial 139 or SMS RAIL to 139.
3.There are amendments in certain provision of Refund Rules. Refer Amended Refund Rules w .e.f 12-Nov-2015.(details available on w w w .irctc.co.in under heading General Information --> Rules &
Policies)
4.The accommodation booked is not transferable and is valid only if the ORIGINAL ID card prescribed is presented during the journey. The SMS/VRM/ERS along w ith valid id card of any one the
passenger booked on e-ticket proof in original w ould be verified by TTE w ith the name and PNR on the chart. If the Passenger fail to produced/display SMS/VRM/ERS due to any eventuality(loss,
damaged mobile/laptop etc.) but has the prescribed original proof of identity, a penalty of Rs.50/- per ticket as applicable to such cases w ill be levied. The ticket checking staff on board/off board w ill
give excess fare ticket for the same.
5.E-ticket cancellations are permitted through w w w .irctc.co.in by the user.
6.PNRs having fully w aitlisted status w ill be dropped and the names of the passengers on such tickets w ill not appear on the chart. They are not allow ed to board the train. How ever the names of
PARTIALLY w aitlisted/confirmed and RAC ticket passenger w ill appear in the chart.
7.Obtain certificate from the TTE /Conductor in case of (a) PARTIALLY w aitlisted e-ticket w hen LESS NO. OF PASSENGERS travel, (b)A.C.FAILURE, (c)TRAVEL IN LOWER CLASS. This original
certificate must be sent to GGM (IT), IRCTC, Internet Ticketing Centre, IRCA Building, State Entry Road, New Delhi-110055 after filing TDR online w ithin prescribed time for claiming refund.
8.In case of Partial confirmed/RAC/Wait listed ticket, TDR should be filed online w ithin prescribed time in case NO PASSENGER is travelling for processing of refund as per Railw ay refund rules
9.While TDR refund requests are filed & registered on IRCTC w ebsite w w w .irctc.co.in, they are processed by Zonal Railw ays as per Railw ay Refund Rules.(detail available on w w w .irctc.co.in under
heading Important Information-->Refund Cancellation Rules.
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10.Confirmed ticket can be cancelled upto thirty minutes before scheduled departure of the train. How ever, no refund shall be granted on cancellation of confirmed ticket after four hours before the
scheduled departure of train.
11.RAC/partially confirmed Ticket can be cancelled upto thirty minutes before scheduled departure of the train. How ever, refund w ill be granted as per provisions of extant Railw ay Refund Rule.
12.In case, on a party e-ticket or a family e-ticket issued for travel of more than one passenger, some passengers have confirmed reservation and others are on RAC or w aiting list, full refund of fare ,
less clerkage, shall be admissible for confirmed passengers also subject to the condition that the ticket shall be cancelled online or online TDR shall be filed for all the passengers upto thirty minutes
before the scheduled departure of the train.
13.For Suvidha Train, W.e.f. 20-Jan-2018, refund rule w ill be applicable as per General refund rule.
14.In case of Train Cancellation on its entire run, full refund w ill be granted automatically by the System. How ever, if the train is cancelled partially on its run, passengers are required to file TDR w ithin
72hrs from schedule departure of the train from the passenger's boarding station.
15.Passengers are advised not to carry inflammable/dangerous/explosive/articles as part of their luggage and also to desist from smoking in the trains.
16.Contact us on: - 24*7 Hrs Customer Support at 0755-6610661, 0755-4090600 or Mail To: care@irctc.co.in.
17.Variety of meals available in more than 1500 trains. For delivery of meal of your choice on your seat log on to w w w .ecatering.irctc.co.in or call 1323 Toll Free. For any suggestions/complaints
related to Catering services, contact Toll Free No. 1800-111-321 (07.00 hrs to 22.00 hrs)
18.FOR MEDICAL EMERGENCY/FIRST AID, CONTACT TICKET CHECKING STAFF/GUARD OR DIAL 138.(ALL India Passenger Helpline No. 138)
19.PNR and train arrival/departure enquiry no. 139
20.To report unsavoury situation during journey, Please dial railw ay security helpline no. 182
21.All the Terms and conditions specified w ill be applicable in case of opting Travel Insurance facility. Please Refer Travel Insurance’s Terms & Conditions available on Home page of w w w .irctc.co.in
w ebsite.
22.Never purchase e-ticket from unauthorized agents or persons using their personal IDs for commercial purposes.Such tickets are liable to be cancelled and forfeited w ithout any refund of money,
under section (143) of the Indian Railw ay Act 1989. List of authorized agents are available on w w w .irctc.com E-Ticket Agent Locator
Download the UTS APP for Unreserved Ticket booking.
For catering menu information on trains like Rajdhani, Shtabdi, Duronto, Vande Bharat & other trains, please visit http://menurates.irctc.co.in/.
Fundamental Duties
It shall be the duty of every citizen of India-
1. to abide by the Constitution and respect its ideals and institutions, the National Flag and the National Anthem.
2. to cherish and follow the noble ideals w hich inspired our national struggle for freedom.
3. to uphold and protect the sovereignty, unity and integrity of India.
4. to defend the country and render national service w hen called upon to do so.
5. to promote harmony and the spirit of common brotherhood amongst all the people of India transcending religious, linguistic and regional or sectional diversities; to renounce practices derogatory to
the dignity of w omen.
6. to value and preserve the rich heritage of our composite culture.
7. to protect and improve the natural environment including forests, lakes, rivers and w ild life, and to have compassion for living creatures.
8. to develop the scientific temper, humanism and the spirit of inquiry and reform.
9. to safeguard public property and to abjure violence.
10. to strive tow ards excellence in all spheres of individual and collective activity so that the nation constantly rises to higher levels of endeavor and achievement.
11. w ho is a parent or guardian to provide opportunities for education to his child or, as the case may be, w ard betw een the age of six and fourteen years.
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