Running Head: CUSTOMER SERVICE AND LEAD GENERATION 1
Customer Service and Lead Generation
CUSTOMER SERVICE AND LEAD GENERATION 2
Strategies to Achieve the Sales Goals
For achieving the sales goals, Jim’s Gym will implement marketing communication
strategies to create awareness among the consumers about its services and products. These
marketing communication strategies will include advertisement and personal selling. Both
print and electronic advertising will be adopted to approach the target customers (Fen &
Hong, 2009). Further, through a personal selling process, the salesperson of Jim’s Gym will
contact with the customers and analyze their needs and requirements from a health club. The
sales person will establish a relationship with the customers by demonstrating them the
services offered by Jim’s Gym, so the customer will become a member of the gym.
CUSTOMER SERVICE AND LEAD GENERATION 2
References
Fen, Y.S. & Hong, L.K. (2009). Exercise as a Healthy Lifestyle Choice: A Review and
Avenues for Future Research. International Business Research, 2 (1), 146-158.
Retrieved from http://www.ccsenet.org/journal/index.php/ibr/article/viewFile/153/150