Republic of the Philippines
BATANGAS STATE UNIVERSITY
Gov. Pablo Borbon Campus I
Rizal Avenue, Batangas City
COLLEGE OF ACCOUNTANCY, BUSINESS, ECONOMICS
AND INTERNATIONAL HOSPITALITY MANAGEMENT
---o0o---
GRADUATE STUDIES
Marketing Management
Terminal paper requirement
In Partial Fulfillment of the
Course Requirements for the Degree
Master in Business Administration
By:
Dimayuga, Riel C.
Leynes, Marvin D.
December 2018
EXECUTIVE SUMMARY
Toyota is a multinational automotive manufacturer headquartered in Japan.
Starting from 1937, Toyota has now become the most valuable automotive brand in the
world. To achieve the mission of “making ever-better cars and enrich lives of
communities”, Toyota has built 15 R&D centers and 53 manufacturing companies
covering 28 countries and regions all over the world, and it has been the largest vehicle
manufacturer for the last five years. Besides automotive business, Toyota starts to
expand its business and has made progress in other fields.
This marketing plan focuses on analyzing Toyota’s internal environment, mainly
financial and non-financial results, and external environment, including competitive,
economic, demographic, social and cultural, political and legal, and technological
environment to help us make a SWOT analysis, enabling us to have a deep vision
about Toyota’s internal strength, weakness and external opportunities and threats. In
addition, we will set up Toyota’s marketing objectives. Based on these objectives, a
comprehensive marketing strategies mix will be provided, which will involve target
markets, product, pricing, promotion and distribution strategies. Lastly, we will give
some recommendations about which aspects Toyota could change in order to achieve
its marketing strategies and sustain long-term development.
TABLE OF CONTENTS
MARKET SITUATION ....................................... 7
SIZE AND GROWTH OF THE MARKET ................. 7
CONSUMER NEEDS AND WANTS ................. 8
FACTORS THAT AFFECT CONSUMER BEHAVIOR ...... 8
PRODUCT SITUATION ........................... 9
COMPETITIVE SITUATION ............................ 9
DISTRUBUTION SITUATION ............................ 14
MICRO-ENVIRONMENTAL SITUATION ................. 16
SWOT ANALYSIS ....................................... 18
STRENGTH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
WEAKNESSES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
OPPORTUNITIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
THREATS ............................................. 19
ISSUE ANALYSIS .................................. 20
FINANCIAL AND MARKETING OBJECTIVES ................. 20
TARGET MARKET ....................................... 21
MARKETING STRATEGY .................................. 21
ACTION PROGRAM ....................................... 22
FINANCIAL PERFORMANCE .................................. 23
IMPLEMENTATION AND CONTROLS ....................... 25
REFERENCES ............................................. 27
MARKET SITUATION
SIZE AND GROWTH OF THE MARKET
Pru Life UK is a subsidiary of British financial services giant Prudential plc and
started its operations in the Philippines in 1996.. Established in 1848, Prudential plc has
an extensive network of life insurance and mutual funds operations around the world,
active in the United Kingdom (UK), Europe, the United States (US) and 13 markets in
Asia. It has 26 million customers worldwide and manages £351 billion in assets.
In the Philippines, Pru Life UK is one of the leading life insurance companies with
more than 20 years of excellence in providing relevant and innovative life insurance
products designed to meet the specific needs of the public. The pioneer and expert in
investment-linked insurance products, Pru Life UK is driven by its commitment to always
listen to and understand the financial protection and wealth management requirements
of the Filipino.
Pru Life UK serves in the Philippines with over 100,000 customers and a team of
over 3,000 financial consultants offering an increasing portfolio of ordinary life,
endowment, personal accident and investment-linked products. The company was
recognized also as one of the fastest growing Prudential company in Asia by regional
headquarters Prudential Corporation Asia (PCA).
CONSUMER NEEDS AND WANTS
Most of single individual especially young professionals need financial goals for their
future dreams and wants. For married individuals starting a family, they need financial
security product or a saving plan that can answer to their future goals, children’s
education, emergency use, life protection, retirement, business or investments. Both of
them wanted to have it personalized so that they can choose various components.
Most of them are saving in the banks, and then second option is through
cooperatives and third is through insurance company. They are saving in the bank
because it is safe and secured. They are willing to save for many years and have
willingness also to save outside of a savings account eg. Stocks and shares, funds or
bonds.
They invested on insurance because of its good customer service, financial advisers
and great benefits and they invested because of their friend, relatives or family. Another
reason for investing in an insurance policy is that they wanted it to be a financial support
in case of emergencies.
FACTORS THAT AFFECT HUMAN BEHAVIOR
When a consumer are going to invest in an insurance company, they consider
the following: Cost of premiums, policy coverage, service (payment method
accessibility), company branding, history and earnings. Knowledge about a financial is
also important to consider. Consumer behavior is also affected by the influence of
previous experience, like most of them are influenced by their family or friend
experience. We can also see here that salary mostly affect them in saving together with
their priorities in life. So, it is an implication that cost of saving or willingness to save
matters here plus the customer experience like updating them through text or email or
giving them good service and most importantly their knowledge about this financial
product. The use of information materials like leaflets is also an important consideration
when it comes to informing them about a financial product or saving plan.
PRODUCT SITUATION
Pru Life UK saves and protects life goals with wide range of comprehensive
plans. This will be able to tailor-fit protection benefits according to the needs and budget
of the client. While giving peace of mind against life’s uncertainties, Pru life UK products
also accumulate savings that will get through unexpected financial bumps and make
money work for the client.
Pru Life UK as an investment-linked plan allows to align premium payments with
investment strategy, confident that investment is backed by the rich financial experience
of one of Asia’s most trusted and awarded fund managers – Eastspring
Investments(Singapore) Limited.
COMPETITIVE SITUATION
Pru Life UK’s direct competitors are Sun Life Financial Canada (Philippines), Inc.,
AXA Philippines Insurance, BPI-PHILAM Life Assurance Corporation, Insular life,
Manulife Financial, and PhilAm Life. These insurance firms are among the top Life
Insurance Companies in the Philippines according to total premium income reported by
the Insurance Commission. Pru Life UK ranked second.
Sun Life Financial Canada (Philippines), Inc.
Sun Life Financial Canada (Philippines), Inc is the number one insurer in
the Philippines. It offers a wide spectrum of products that include Life Insurance,
Accidental Insurance, Pension Plans, Education Plans and Mutual Funds. Sun
Life Financial Philippines is represented in the country by its life insurance arm,
Sun Life of Canada (Philippines), Inc. (SLOCPI); its mutual fund manager, Sun
Life Asset Management Company Inc. (SLAMC); and its pre-need business
distributor, Sun Life Financial Plans Inc (SLFPI).SLOCPI pioneered life insurance
in the Philippines in 1895. Today, it is one of the largest and most trusted
insurers in the country with almost half a million policy holders to date. (retrieved
from www.sunlife.com.ph) Sun Life offers individual life insurance products to fit
your lifestyle. Its differentiation strategy “It’s time for a brighter life” gives its
clients assurances of putting their family above all, providing for the present while
covering the future, preparing for a children’s education, own home and a family
vacation and the need to get a life insurance and an investment portfolio. It offers
lifetime financial security & protection and wealth management to individuals.
Their actual products for savings are Sun Acceler8 and Sun Dream Achiever.
AXA Philippines Insurance
AXA Philippines is redefining the market by challenging the present and
always looking for solutions that better meet the financial needs of its customers
or modify its services to adjust to their changing preferences. AXA Philippines
made a search of “Redefining Standards”. This quest made AXA Philippines the
innovator behind the development of banc assurance and the introduction of
variable life products into the market. AXA Philippines is determined to give
customer’s needs, the way they want it. Currently AXA Philippines is offering
financial security to almost 500,000 individuals through its group and individual
life insurance products. As the pioneer in the market, AXA Philippines is offering
the second generation variable life products that provide the clients even better
financial security and improved returns. It targets young high potential prospects,
leaders and managers of tomorrow, aged 25 and up with a net spendable income
above 25,000 a month and the managers and leaders of today looking forward to
secure their financial future. Through market segmentation Philippine AXA is able
to provide unique and changing preferences of different customers by providing
easy and affordable solutions.
BPI-PHILAM Life Assurance Corporation
BPI-Philam Life Assurance Corp. is a strategic alliance between two
leading companies in the country, the Philippine American Life and General
Insurance Company (Philam Life) and Bank of the Philippine Islands (BPI).
Philam Life is the premier life insurance company in the Philippinxes and the
market leader for over 60 years. BPI is a leading commercial bank in the country
with over 160 years of experience in the local banking industry an extensive
branch network of more than 800 branches and 1,500 ATMs.(retrieved from
www.philamlife.com.ph) BPI-Philam Life Assurance Corp. targets Individuals with
paying capability of securing the future of those who matter to them most through
peso investment.
Insular Life
Insular Life was established on November 25, 1910 at a time when the
Philippines was flexing its wings as an independent country. Today, as the
Philippines’ leading and largest Filipino life insurance company, Insular Life
prides itself with its role in securing the lives of Filipinos families for close to a
century. Its roster of products from its ordinary whole life, endowment, limited-
payment, college education and insurance plans, to pension and investment
plans not only offers the best cost- benefits ratios among insurance plans in the
market. More importantly, these are designed to allow individuals to wield control
over their family’s financial security.Magandang Araw is an Insular service, a
personalized and friendly service. The company understands the Filipino culture,
which is why they provide the warm, friendly Filipino brand of service that makes
Insular Life unique. Insular Life length exists for 103 years in the insurance
industry. It is the only Filipino insurance company makes it to the top 10 making it
as the largest Filipino insurance company. The company offers best value for
money-dividends and cash values. Its policies generally pay dividends and build
up cash values. As a Filipino mutual life insurance company, all Insular Life
policyholders are part owners of the company. They have voting rights and their
policies earn dividends. Insular Life offers low-priced or competitively priced
product lines that are geared towards a wide market segment spanning the A, B
and broad C socio-economic class to provide every Filipino the opportunity to
secure the financial future of his family. It also offers convenience with its no
medical exam requirement and no lengthy application form. It is positioned as the
protector and the guardian "Insular Life is your far-sighted guardian” that its
attributes can be associated with an eagle. Insular life strength was on strength
lay on our heritage, size, strength and stability, experience, being Filipino who is
the local champion. As the far-sighted guardian, they share their experience and
knowledge to help their customers lay solid foundations for the future. (retrieved
from www.insularlife.com.ph)
Manulife Financial
Manulife has been conducting business in the Philippines for over 100
years. One of the oldest life insurance firms in the country, Manulife received its
license in 1907 to operate in Manila, 20 years after the company was first
established in Toronto, Canada in 1887 by Sir John A. Macdonald, who had
concurrently held the post of Prime Minister of Canada. The first foreign company
to list in the Philippine Stock Exchange, Manulife is among the top life insurance
companies in the country today. A dedication to client service has paved the way
for the company's growth and increased financial strength throughout the years.
The Manufacturers Life Insurance Co. (Phils.), Inc. ("Manulife Philippines") is a
wholly owned subsidiary of The Manufacturers Life Insurance Company, the
insurance company of Manulife Financial Corporation (MFC). On August 24,
2000, Manulife received approval from the Philippine Securities and Exchange
Commission (SEC) to operate its pre-need affiliate – Manulife Financial Plans,
Inc. (MFP). MFP, a subsidiary of Manulife Philippines, is committed to offering
high quality pension and education plans to the public. (retrieved from
www.manulife.com.ph) Manulife targets working individuals including government
and private working professionals, OFWs and business organizations. The
company provides a broad portfolio of financial planning and wealth management
products and services tailored to both individual and group customers in Asia.
Manulife’s focus is providing its clients with strong, reliable, trustworthy and
forward-thinking solutions for their most significant financial decisions. These four
pillars have guided our company and have helped establish Manulife as one of
the most dynamic and progressive financial organizations in the world.
PhilAm Life
Philam Life exists to provide customers with financial protection, security,
and a comfortable future. “Anong Plano mo? Usap tayo” is thecompany’s
campaign to gain deeper insights that enable them to offer a range of insurance
and wealth management products that fit the needs of the individual by genuinely
engaging with people’s real lives. Over the last 90 years, the company has built
its business upon serving the ever-changing needs of people and companies in
Asia. (retrieved from www.philamlife.com) The company targets working
individuals including government and private working professionals and OFWs. It
has developed products and implemented marketing programs that fit the needs
of their customers based on their life plans.
DISTRIBUTION SITUATION
As competition in insurance industry is intensifying together with the continued
environmental, operational, and technological changes, insurance companies move
towards the development of multiple distribution channels. They no longer rely solely on
traditional channels such as agents and physical presence of their offices, but have
developed new alternate channels to drive sales and customer convenience while
keeping costs low and maintaining profitability. These factors are leading to the
emergence of additional channels.
With advancements in technology, insurance companies have also started
exploring ways to develop newer distribution channels in the online space. As
customers continue to integrate the use of the internet in their daily lives, this has
become an attractive medium through which insurance companies advertise and
distribute insurance products as customers make use of the internet in their decision
making and product buying process. Insurance companies are also effectively using
technology to better meet customer demands by integrating technology with the whole
policy sales cycle to include payment schedule and updating of customer information
and policy composition. They are focusing on speeding up the complete insurance
distribution process while also identifying processes that can be automated—improving
efficiency and profitability. These initiatives are enabling insurance companies to scale
up their business models by strengthening their internal processes with a goal of better
customer service.
MICRO-ENVIRONMENTAL SITUATION
Demographic
Noted in 2010 Census that 11.2 % or 157,080 of the Batangas province
population were academic degree holders with females (58.3 %) and males (41.7 %).
Only 1% of them have insurance policies or investments. Given with this figures, the
insurance company has a greater opportunity since there will be higher possibilities that
money earned will be put on savings because they are more open for changes and
knowledge through financial literacy program.
Economic
In terms of the economic environment, there are 80,763 OFWs from Batangas
Province (2010 Census). More than 40 % of the remittances from them goes to
household spending like on education and health care which can affect the buying
behavior of customers and the company can leverage on its pricing strategy. The
remaning 60 % goes to everyday expenditures of their family like acquiring goods and
services.
Technological
In terms of Technological environment, Social Networks and Media Strategy
(Existence of Facebook, Twitter, Google+ and other web like Tumblr serve as key points
in the value chain. This media flatform helps in the Product Development since
Insurance Company can scan social networks to interact with customers and funnel the
input to product development. More so, for Marketing and Communication to create
marketing material making use of viral marketing like adding viral videos which could
spur the interest of the market.
Political/ Legal
The PD 612 otherwise known as the Insurance Code of the Philippines and the
BSP Consumer Education Committee initiatives provides a more stringent rules and
regulations towards the protection of the consumers. This implies that the potential
consumers of the Insurance Company will be more confident in transacting with them.
On the end of the company, the stricter rules will enable them to review their operating
policies and revise accordingly.
Socio-Cultural
Educating about the value of insurance or financial literacy would be easier and
sufficing information about the product could spark their curiosity about availing
insurance policies. According to survey, Filipinos are receptive to change and use of
social media. There are 36.2 million Filipino Facebook Users as of 2018. These
numbers are a positive indication that Filipinos are tech-savvy people which positively
welcome change and innovation thus an opportunity for the company to think of
promotional strategies using internet as the medium.
SWOT ANALYSIS
The following SWOT analysis captures the key strengths and weaknesses within
the company and describes the opportunities and threats facing Pru Life UK.
STRENGTHS
Pru Life UK is a subsidiary of British financial services giant Prudential PLC
operating for almost 166 years already.
Prudential PLC has penetrated Asia long before than its competitors
Pru Life UK is the pioneer and expert in investment-linked products in the
Philippines managed by Eastspring Investments Singapore (Limited), one of
Asia’s most awarded fund-management companies
Pru Life UK's savings plan offers customization of the policy one may want to
invest in. It offers a lot of choices that one can tailor-fit acording on his wants and
budget (the premium, single or combination of funds to be invested in, options to
increase/ decrease your premium, and the freedom to spend it into anything you
want)
WEAKNESSES
Conservative approach to promotional activities
Heavy Reliance on direct selling to reach target market
OPPORTUNITIES
The company can create a marketing campaign focusing on the importance and
value of saving backed with security
The company can maximize the use of the internet and social media in promoting
the company’s Savings Plan product thru videos, teasers and slogans
The company can promote easy access of information re company’s products,
customer account updates through the use of the internet via computers, mobiles,
and other hand-held devices
An innovative campaign must be created to highlight the flexibility and customization
of Pru Life UK's savings plan package
THREATS
Joint ventures of large companies to strengthen their positioning in the market e.g.
BPI and PhilAm Life; AXA and Metrobank
Aggressive promotional campaigns of other insurance companies (competitors)
Looking into the SWOT Analysis, it can be derived that Pru Life UK can maximize its
brand positioning thru investment on marketing activities promoting its financial
reliability and product flexibility. And with the interest of the Batanguenos to the internet,
the company can take full advantage of the online channel to increase awareness and
sales opportunities to attract the millennial generation customers. Only then can the
company capture more policy holders while protecting it from the strategic alliances and
aggressive campaigns of its competitors.
ISSUE ANALYSIS
Insurance as an intangible product is a great challenge for the companies to
market as they are selling an “invisible product” that is hard for the consumers to
measure the value of satisfaction and benefits that they can get out of purchasing a
policy package.
A number of insurance companies are in existence in the market but still, many
are reluctant to avail due to lack of proper knowledge and understanding about the
product and with the assumption that all insurance offerings are the same. Thus,
appreciation of the product’s advantage and uniqueness are not properly conveyed to
the target market.
Pru Life UK however, despite the unique product offerings that it upholds failed to
convey this message to the market. Its conservative approach to marketing hinders it to
reach more of the potential market. This failure in promotion is the critical issue that the
group will address in our integrated marketing plan in order to reach our objectives.
FINANCIAL AND MARKETING OBJECTIVES
a. Financial Objectives
To generate a Total Annualized Premium of Php 25,000,000 by the end of
2019 representing a 20% increase from the projected annualized premium of
Php 22,000,000 in 2018
b. Marketing
To capture at least 2% of the target market by the end of 2019 marketing plan
in order to reach our objectives.
TARGET MARKET
Pru Life UK China Jade Branch primarily markets and services Personal Life
Insurance in the province of Batangas. Its customers are mostly working young
professionals (25 yrs old and above) and middle class families who demand value-
priced insurance premiums in keeping with their fixed incomes. Pru Life UK will also
provide insurance to small businesses, mostly cooperatives which primarily focused on
the welfare of the community.
MARKETING STRATEGY
The primary objective is to position Pru Life UK as the market leader in quality
and value-priced insurance, commanding 2% of market share next year. The marketing
strategy will seek to first to create customer awareness regarding the services offered,
then develop the customer base, and work finally toward building customer loyalty and
referrals.
Pru Life UK will employ several methods to communicate. The first method will
be and advertising campaign. The campaign will utilize the different sources, both the
yellow pages as well as an industry journal. The second method of communication will
be within the regional event that attracts most the local agents and brokers. The last
method of communication is a direct mail campaign, targeting local insurance agents
and brokers. The mail campaign will provide all of the prospective customers with
information regarding the Pru Life UK service offerings.
ACTION PROGRAM
Pru Life UK marketing mix is comprised of the following approaches to pricing,
distribution, advertising and promotion.
Pricing: Ensure that the price and service are perceived to be good value to the
client. The pricing scheme will be competitive relative to other support service
providers such as Sun Life Financial Canada (Philippines), Inc., AXA Philippines
Insurance, BPI-PHILAM Life Assurance Corporation, Insular life, Manulife Financial,
and PhilAm Life
Distribution: The services will be offered at the customer's place of operation (small
business) or at Pru Life UK’s office, whichever the customer prefers.
o Select seniors will have special attention to this market in advertising. Will make a
concerted effort to support and sponsor seniors programs in the area. Will seek
out Cottage associations and offer support and advice to attract new senior clients
who are recently retired or about to in the near future .
o Insurance Partners: Will include inserts in renewal, endorsements, and
correspondence stressing the importance of the insured taking an active interest
and responsibility for trying to control the severity and number of claims. Staff
should take every opportunity, when discussing insurance with a client, to
emphasize the consequences of multiple claims.
Advertising and Promotion: A multi-tiered marketing campaign will be used to
generate visibility and equity.
o All advertising has to emphasize the differentiation point rather than price
o The company must sell, not the product. In spite of some companies' efforts to
minimize the importance of the broker, clients still identify with the broker, not the
insurance company
o Putting of email address in newspaper advertising, but need to ensure about
attracting clients from out of the area who may be difficult to service and properly
inspect.
o Make contacts and support senior citizen groups and cottage associations.
Identify sports and hobby groups that involve seniors and cottagers .
FINANCIAL PERFORMANCE
In the end of 2018 the projected total premium income is 10% better than 2017.
While forecasted growth in 2019 is being projected by 20% from the current year of
2018.
Premium Income (Thousand)
30000 20% 25371.72
25%
20%
25000
21143.1
20000
15000
16446
19810
18116 19221
10%
20% 15%
10%
5%
6% 0%
10000
-5%
5000 -10%
-9% -9%
0 -15%
2014 2015 2016 2017 2018 2019
Premium Income (Thousand) % of increase
Figure # 1: Pru Life UK yearly Premium Income Performance
The decline in total net premium income in 2016 was mainly attributed to the shift
in sales mix to five-pay unit-linked product from single-pay linked product. Excluding
single premium income, the Company’s first year and renewal years’ premium income
grew by 31% and 26%, respectively.
Growth in total premium income in 2017 was a modest 6% versus prior year
2016. In passing, the heightened focus on protection products produced a 15% growth
in first year premium income and 27% increase in renewal premiums.
SALE FORECAST 2014 2015 2016 2017 2018 2019
PREMIUM INCOME 16,446 19,810 18,116 19,221 21,143 25,372
(THOUSAND)
% OF INCREASE -9% 20% -9% 6% 10% 20%
Table # 1: Pru Life UK yearly Premium Income Performance
Advertising and marketing financial performance was reduced from 2016 (P
127,736) to 2017 (P 105,975). Estimated advertising and marketing expenses for 2018
is P 100,673.
2014 2015 2016 2017 2018 2019
Advertising and Marketing 102,144 101,759 127,736 105,972 100,673 121,784
Advertising 40858 40704 51094 42389 40269 54803
Digital Marketing 30643 30528 38321 31792 30202 26792
Direct Marketing 20429 20352 25547 21194 18121 34100
Publications 10214 10176 12774 10597 12081 6089
Table # 2: Pru Life UK yearly Advertising and Marketing Expenses
While to be able to meet the company goals, the projected advertising and
marketing expenses on 2019 will be P 121,784. Pru Life UK will provide priority on the
advertising and direct marketing.
IMPLEMENTATION AND CONTROLS
The Keys to Success and critical factors for the next year are, in order of
importance:
1. Identify "Target Markets".
2. Begin the "Insurance Partners" program.
3. Provide small businesses with an affordable basic business package. Pru Life UK
has been profitable, but recently has had a declining market share and this must be
addressed. Therefore our goals are:
To re-establish Pru Life UK as the market leader in quality and value-priced
insurance products in Batangas province.
Establish good working relationships with the present insurance markets by meeting
with their decision makers and plotting a mutual plan for success. Get commitments
for support and products that Pru Life UK can market.
Investigate new markets that meet the marketing criteria by committing to small rural
areas;
Providing products suitable to the economic and social climate; and
Plans for the upload and download of insurance policies.
Provide sales incentives to staff to meet sales goals.
Formulate plans to acquire another branch expansion.
In order to implement our strategic goals, Pru Life UK will focus on developing
the following tools.
Knowledgeable, friendly staff that can empathize with our consumers' needs and
circumstances.
Policies that meet or exceed the expectations of our clients, and that are
affordable, available, and understandable.
Policies and endorsements delivered on time with minimal errors.
A commitment to an annual insurance review for all of our clients. A phone call is
more than any direct mass marketer offers. Pru Life UK believes personal contact
and service is the cornerstone of our success.
Pru Life UK has stressed to the insured the importance of good communication
between the agent and client to insure proper coverage is in place. Pru Life has noticed
as the clients become better informed about insurance that there has been a
tremendous increase in clients wishing in-depth discussions about their policy coverage
and how they can get the most value for their insurance.
The company's strength lies in the quality and depth of our products and staff.
The offices, unlike the competition, are open six days a week. Because of larger staff,
they are able to service the clients even when an agent is busy or out of the office on
inspections.
REFERENCES
https://www.prulifeuk.com.ph/en/
www.sunlife.com.ph
www.axa.com/en/
www.philamlife.com.ph
www.insularlife.com.ph
www.manulife.com.ph
www.philamlife.com
Marketing Plan Grading Sheet
Name/s: _Dimayuga, Riel C. / Leynes, Marvin D._
Company Name Exemplary Acceptable Developing
96-100 91-95 85-90
1. Executive Summary
Summarizes the main goals and
recommended strategies. Allows reader
to grasp the plan’s major thrust.
2. Situational analysis
Describes the relevant
background on company, sales, market,
competitors, marketing mix and external
environment. Allows the reader to
visualize the current state of the
company, its external environment and
marketing mix.
3. Opportunity and Issue Analysis
A thorough SWOT analysis is
presented to identify issues that are
likely to affect the attainment of set
objectives.
4. Objectives
Specific, quantitative and realistic
goals are set for the marketing plan for
the next 12 months.
5. Target Market
Describes specifically the target
market using the bases of market
segmentation.
6. Marketing strategy
Formulates broad marketing mix
game plan to achieve the stated
objective.
7. Action Program
Identifies what is to be done,
when to do it, who will do it and how
much will cost to make the marketing
strategy actionable.
.
8. Financial performance
Presents a revenue and cost statement
to show projected profit. Revenue side
shows sales forecast while the expense
side includes cost of production,
distribution and marketing
9. Implementation and control
Recommends the controls for
monitoring implementation of the plan.
10. Writing style and format
Follows prescribed format; free
from grammatical and typographical
error
Total