Performance D

Summary Monthly Performance Weekly Per

Summary
This shape represents a
slicer. Slicers are supported Calls Handled AHT
in Excel 2010 or later.

If the shape was modified in

an earlier version of Excel,
or if the workbook was saved
in Excel 2003 or earlier, the 154 536
slicer cannot be used.

This shape represents a

slicer. Slicers are supported 55%
in Excel 2010 or later.

If the shape was modified in

an earlier version of Excel,
or if the workbook was saved
in Excel 2003 or earlier, the
slicer cannot be used.
Login Efficiency
rmance Dashboard
Weekly Performance Agent Wise Performance

AHT Avg. Login Hrs

536
5.0
Average Login Hours
Supervisor wise Performance

This shape represents a

slicer. Slicers are
supported in Excel 2010 or
later.

If the shape was modified

in an earlier version of
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This
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 Performance Da
Summary Monthly Performance Weekly Perform
Monthly Performance
This shape represents a
slicer. Slicers are supported Month Calls Handled Login Efficiency
in Excel 2010 or later.
Jan 154 55.48%
If the shape was modified in Grand Total 154 55.48%
an earlier version of Excel,
or if the workbook was saved
in Excel 2003 or earlier, the
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This shape represents a

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in Excel 2010 or later.

If the shape was modified in

an earlier version of Excel,
or if the workbook was saved
in Excel 2003 or earlier, the
slicer cannot be used.
ance Dashboard
Weekly Performance Agent Wise Performance Supervisor wise Performance

This shape represents a

slicer. Slicers are
Avg. Login Hours AHT
supported in Excel 2010 or
5.0 536 later.
5.0 536
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This shape represents a
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later.

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 wise Performance

shape represents a
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 Performance Da
Summary Monthly Performance Weekly Perform
Weekly Performanc
This shape represents a
slicer. Slicers are supported
Week Calls Handled Login Efficiency
in Excel 2010 or later.
1 154 55.48%
If the shape was modified in Grand Total 154 55.48%
an earlier version of Excel,
or if the workbook was saved
in Excel 2003 or earlier, the
slicer cannot be used.

This shape represents a

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in Excel 2010 or later.

If the shape was modified in

an earlier version of Excel,
or if the workbook was saved
in Excel 2003 or earlier, the
slicer cannot be used.
ance Dashboard
Weekly Performance Agent Wise Performance Supervisor wise Performance
Weekly Performance
This shape represents a
slicer. Slicers are
Avg. Login Hours AHT
supported in Excel 2010 or
5.0 536 later.
5.0 536
If the shape was modified
in an earlier version of
Excel, or if the workbook
was saved in Excel 2003 or
earlier, the slicer cannot be
This shape represents a
used.
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later.

If the shape was modified

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 wise Performance

shape represents a
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 Performance Da
Summary Monthly Performance Weekly Perform

This shape represents a

slicer. Slicers are supported
Agent Calls Handled Login Efficiency
in Excel 2010 or later.
Imran Jan 66 65.33%
If the shape was modified in Dr.Zeeshan 46 46.67%
an earlier version of Excel, Awais Saleem 42 54.44%
or if the workbook was saved Grand Total 154 55.48%
in Excel 2003 or earlier, the
slicer cannot be used.

This shape represents a

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in Excel 2010 or later.

If the shape was modified in

an earlier version of Excel,
or if the workbook was saved
in Excel 2003 or earlier, the
slicer cannot be used.
ance Dashboard
Weekly Performance Agent Wise Performance Supervisor wise Performance
Agent Wise Performance
This shape represents a
slicer. Slicers are
Avg. Login Hours AHT
supported in Excel 2010 or
5.9 487 later.
4.2 549
4.9 599 If the shape was modified
in an earlier version of
5.0 536
Excel, or if the workbook
was saved in Excel 2003 or
earlier, the slicer cannot be
This shape represents a
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later.

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 wise Performance

s shape represents a
er. Slicers are
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r.

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s shape represents a
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 Performance Da
Summary Monthly Performance Weekly Perform

This shape represents a

slicer. Slicers are supported Supervisor Calls Handled Login Efficiency
in Excel 2010 or later.
Tahir Khan 66 65.33%
If the shape was modified in Chamman 46 46.67%
an earlier version of Excel, Waqas 42 54.44%
or if the workbook was saved Grand Total 154 55.48%
in Excel 2003 or earlier, the
slicer cannot be used.

This shape represents a

slicer. Slicers are supported
in Excel 2010 or later.

If the shape was modified in

an earlier version of Excel,
or if the workbook was saved
in Excel 2003 or earlier, the
slicer cannot be used.
ance Dashboard
Weekly Performance Agent Wise Performance Supervisor wise Performance
Supervisor wise Performance
This shape represents a
slicer. Slicers are
Avg. Login Hours AHT
supported in Excel 2010 or
5.9 487 later.
4.2 549
4.9 599 If the shape was modified
5.0 536
in an earlier version of
Excel, or if the workbook
was saved in Excel 2003 or
earlier, the slicer cannot be
This shape represents a
used.
slicer. Slicers are
supported in Excel 2010 or
later.

If the shape was modified

in an earlier version of
Excel, or if the workbook
was saved in Excel 2003
or earlier, the slicer cannot
be used.
 wise Performance
se Performance
shape represents a
r. Slicers are
orted in Excel 2010 or

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earlier version of
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er, the slicer cannot be
.shape represents a
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n earlier version of
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Row Labels Calls Handled Login Efficiency Login Hours AHT 154
Jan 154 55.48% 5.0 536
Grand Total 154 55.48% 5.0 536
0.55481481481482 536

Login Efficiency 55% 45% 3% 3%

Login Hours 5.0 0.1 12.9
 Date Month Week EMP Name Supervisor Name Calls Handled
1-Jan-17 Jan-17 1 Imran Jan Tahir Khan 66
1-Jan-17 Jan-17 1 Dr.Zeeshan Chamman 46
1-Jan-17 Jan-17 1 Awais Saleem Waqas 42
Average Handle Time Login Hours Target Login Hours Total Handle Time
487 5.9 9.0 32142
549 4.2 9.0 25254
599 4.9 9.0 25158
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