A STUDY ON
JOB SATISFACTION
AT
ANDHRA PRADESH SOUTHERN POWER DISTRIBUTION
COMPANY LIMITED
A PROJECT REPORT
Submitted to JNTUA, Ananthapur In partial fulfillment of the
requirement for the award of the degree of
MASTER OF BUSINESS ADMINISTRATION
By
M. SHABANA
Reg.No:173G1E00C0
Under The Guidance of
Prof. N.RADHA, M.B.A.,
Assistant professor
Department of M.B.A
DEPARTMENT OF MANAGEMENT STUDIES
K.M.M INSTITUTE OF TECHNOLOGY & SCIENCE
(Affiliated to JNTUA University ANANTHAPUR)
2017-2019
K.M.M INSTITUTE OF TECHNOLOGY & SCIENCE
(Affiliated to JNTUA University,ANANTHAPUR)
DEPARTMENT OF MANAGEMENT STUDIES
CERTIFICATE
REG NO :173G1E00C0
This is to certify that the project report entitled ”A STUDY ON JOB
SATISFACTION AT ANDHRA PRADESH SOUTHERN POWER
DISTRIBUTION COMPANY LIMITED, TIRUPATHI, Submitted by
M.SHABANA(Reg. no. 173G1E00C7) in partial fulfillment of the requirement for
the award of the degree of “MASTER OF BUSINESS ADMINISTRATION” under
our supervision and guidance in the 4 semester of course, during the academic year
2017-2019
1. Internal Examiner
2. External Examiner
HOD PRINCIPAL
DECLARATION
I hereby declare that the project report entitled “A STUDYON JOB
SATISFACTION AT APSPDCL, TIRUPATI is genuine and bonafied work
prepared by me to the KMM INSTITUTE OF TECHNOLOGY AND
SCIENCE during the academic year 2017-2019.
Prof. N. RADHA, M.B.A.., and submitted in partial fulfillment for the
degree of Master of Business Administration to JNTUA ANANTHAPURAM,
is my original work and submitted for the award of any other degree or diploma.
PLACE: Tirupati
DATE :
M.SHABANA
Reg: 173G1E00C0
ACKNOWLEDGEMENT
I derive great pleasure in compiling the report “A STUDY ON JOB
SATISFACTION AT APSPDCL, TIRUPATI.
I am very much indebted Mr. S. SREENIVASULU CHAIRMAN, KMM ITS
TIRUPATI for encouragement in this academic pursuit
I would like to express my sincere thanks to Mr. S.ARUN KUMAR
SECRETARY, KMM ITS For encouragement in this academic pursuit
I grateful to Prof. Mr. T.KRISHNAIAH (M. TECH, Ph .D,) Principal KMM
INSTITUTE OF TECHNOLOGY AND SCIENCE for encouragement in this
academic pursuit.
It’s my privilege to express my sincere thanks and gratitude to Dr. BABURAO,
M.com, Ph. D, head of department of management studies Tirupati.
I own my gratitude to project guide Mrs. N. RADHA, M.B.A.., for the
scholarly and meticulous help and guidance in completing the project and
having gone through my manuscript for her invaluable suggestions.
Finally I express my thanks to all my friends, who directly and indirectly helped
me to make my project successfully.
M. SHABANA
Reg.No. 173G1E00C0
CONTENTS
Chapter No Titles Page No.
CERTIFICATE
DECLARATION
ACKNOWLEDGEMENT
1 INTRODUCTION 1-3
2 INDUSTRY PROFILE 4-7
COMPANY PROFILE 8-16
REVIEW OF LITERATURE
17-30
NEED FOR THE STUDY
31
SCOPE OF THE STUDY 32
3
OBJECTIVES OF THE STUDY 33
RESEARCH DESIGN 34-35
PERIOD OF THE STUDY
36
LIMITATIONS OF THE STUDY
4 DATA ANALYSIS
37-56
FINDINGS 57-58
5 SUGGESTIONS 59
CONCLUSION 60
ANNEXURE 61-63
BIBILIOGRAPHY 64