Scribd
Upload
111 views3 pages

University of Science and Technology of Southern Philippines

Northern Container Corporation (NCC) is experiencing financial difficulties after losing a major prospective client. NCC manufactures tin cans and employs over 300 workers. The general manager, Engr. Monsod, had convinced a new company, RRMC, to place an order with NCC. However, RRMC later informed NCC that they would be dealing with another supplier instead. In response, NCC was forced to lay off 12 workers. Engr. Monsod must determine what went wrong in the communication with RRMC and implement new monitoring and reporting procedures to prevent such issues in the future.

Uploaded by

Jeanly Jalandoni
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
111 views3 pages

University of Science and Technology of Southern Philippines

Northern Container Corporation (NCC) is experiencing financial difficulties after losing a major prospective client. NCC manufactures tin cans and employs over 300 workers. The general manager, Engr. Monsod, had convinced a new company, RRMC, to place an order with NCC. However, RRMC later informed NCC that they would be dealing with another supplier instead. In response, NCC was forced to lay off 12 workers. Engr. Monsod must determine what went wrong in the communication with RRMC and implement new monitoring and reporting procedures to prevent such issues in the future.

Uploaded by

Jeanly Jalandoni
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 3

University of Science and Technology of Southern Philippines

Chapter 6

Northern Container Corporation: Time to Cry

Introduction

Northern Container Corporation (NCC) is engaged in the manufacture of

general and sanitary tin cans, cooking oil filling facilities, and moulds and dies

fabrication. The company owned by Engr. Monsod, Jr., and has been operated for only

five years. His company is in need of new customers with potentials of doing business

with them in a long-term basis. The company manned by a personnel complement of

323, growing by 5 percent annually. Increasing number of employees is a result of the

growing patronage of the company’s products by customers. NCC owned by Engr.

Monsod deal with Mr. Tapiador the general manager of RRMC who did not receive a

reply from the NCC Company.

Background

Engineer Godofredo Monsod, Jr. a general manager of Northern Container

Corporation (NCC), was taken aback by a letter-reply from a prospective new

customer. His company has been operating for only five years and is in need of new

customers with potentials of doing business with them in a long-term basis.

NCC is engaged in the manufacture of general and sanitary tin cans, cooking oil

filling facilities and moulds and dies fabrication. Its factory an administrative office is

located at Valenzuela, Metro Manila. The company’s various departments manned by a


University of Science and Technology of Southern Philippines
personnel complement of 323, growing by 5 percent annually. In October 1996, Engr.

Monsod came in contact and able to convince with the general manager of a newly

established company, Mr. Godofredo Tapiador to order his tin can requirements from

NCC. In January 10, 1997, production manager informed Engr. Monsod that unless

new production orders are receive by his department, he will be forced to recommend

the lay-off of 12 workers in the factory. Five days later, 12 workers were indeed laid off.

On January 28, Engr. Monsod read the reply of Mr. Tapiador. The content of his letter

is that the RRMC Company it is wise to will deal with another company.

Alternatives

Engr. Monsod should:

 make the marketing in-charge explain why did it happen that the RRMC

has not received any response from their Engr. Monsod’s company

 remind all the personnel in the company about their jobs and encourage

them to be more responsible to avoid those incident happen again

 require all the departments in the company a regular report so that he

could be aware of how the company is going and that Engr. Could find

out if there are lapses that are undertaken

 communicate well with his employee(s)

Proposed Solution
University of Science and Technology of Southern Philippines
Its Engr. Monsod should meet with the marketing in-charge and make him/her

explain why it happened that the RRMC did not receive any response from their

company regarding the deal that made them deal with another supplier. Engr. Monsod

should require all the departments in the company a regular report so that he could be

aware of how the company is going and that he could find out if there are lapses that

are undertaken. This situation should never happen again, or else the company would

have to compromise and lay-off its workers. Proper management and constant

monitoring should be done. Effective communication should take place as well.

Recommendations

It is very important in a company to always have the sense of responsibility

among its employees. Proper management and constant monitoring is indeed a must. In

addition, proper communication will take place within the company in order to prevent

lapses and other issues that could have a direct impact on the company and its

management.

You might also like