SYSTEM
St. Luke’s Medical Center has different system offered and uses to make their job fast and easy
1.Picture Archiving and Communication System (PACS).
Let’s start inside their establishment with their latest system “Picture Archiving and Communication
System (PACS) “a system that allows a patient's examination images to be stored or archived in
computers. Used in conjunction with Diagnostic X-ray, Ultrasound, Computed Tomography (CT),
Magnetic Resonance Imaging (MRI), Nuclear Medicine (SPECT and PET) and Cardiac Catheterization Lab.
PACS allows doctors to retrieve these images with a touch of a button from the doctor's office or
residence, hospital or anywhere in the world. The images are always ready to be transmitted or referred
to whenever the need arises. The system is able to store up to one terabyte of high quality diagnostic
images for short-term archive (on-line cases) and six terabytes for long term archive.
Time was when a patient walked from a radiological exam carrying the black and white image (X-ray, CT,
or MRI pictures) of his body under his arm and doctors had to go to the different imaging departments
to view patients' films. Due to the emergence of electronic patient records, this picture now belongs to
the past. Advanced digitalization enables user-friendly management, storage, retrieval and viewing of
every patient’s relevant clinical images.
Before the advent of PACS, scanned images were stored in film that deteriorated with time. With PACS,
a patient undergoes an imaging modality and images from this scan are automatically stored in a mirror
server. Old scans are simply offloaded from the universal manager that keeps patients’ files online and
are then stored in compact discs in what looks like a “jukebox library.” These images are easily accessed
for future use. It provides physicians with reliable, simple and rapid access to a patient’s examination for
diagnostic interpretation both in the institution and at remote sites.
More importantly for the physician and the patient, PACS allows the doctor to manipulate the images on
his/her computer to look for and find any abnormality among the thousands of images provided by a
single imaging procedure for a particular patient. This powerful tool gives St. Luke's physicians a huge
advantage over physicians in other hospitals, giving them the ability to come up with an earlier and
more accurate diagnosis of patient's illness.
The PACS is also equipped with other tools for better interpretation of images. You can play still images
of sections much like in the movies and these can come with a voice clip of the radiologist’s findings.
Portions of the image can be measured and/or magnified.
2. POS System / Billing System
St. Luke’s Medical center has a POS System/ Billing system that calculates all patient bills which may
includes the following such as Pharmacy/Medicine, Supplies/Equipment, Laboratory, Special Packages,
Executive Check-Up (ECU) ,Radiology, Room Board Accommodation, Operating/Delivery Charges, Test
and Screenings, Ambulance Conduction, MSC and IV Insertion, and other charges. Professional Fees for
the Doctors may be included or separated, to facilitate discharge, patients are encouraged to discuss
professional fees with their doctors upon admission and during confinement. Doctor's professional fees
are billed separately from the hospital charges. Doctors may choose from the following types of
payment of professional fees; Direct settlement – the patient pays the fees directly to the doctors.
Collect – the patient pays the fees to the Hospital Cashier together with the hospital bill.
The Deduction details discount, Philhealth, SSS, and any other insurance less are also included. This bill
information’s are printed in a sheet of paper given to the patient to be paid before check-out.
When its comes on paying hospital bill and professional fee for Doctors it may be paid cash, card or
through banking. Once this are paid the hospital stamped the billing statement a paid stamped and give
official receipt.
The records of billing and medication are also stored in their system for future needs.
The POS system of the St. Luke’s Medical center record all billing statement on their system and
differentiating each billing statement by either a billing statement number or patient record number. So
together with the POS System also includes a Patient Information System that includes patient personal
information, diagnosis, history of any medication or surgeries and bills.
Also there are a different POS system use in their pharmacy to transact with buying medicine. That can
be paid in cash or added to the hospital bill.
3. Online System & Online POS
St Luke’s Medical Center also has a online system “Website” with its system that can be accessed by
anyone with internet. This site has multiple system for different purposes. Let’s start on their main
website www.stlukes.com in which you can search for their services and search for doctor information
such as their medication background, Accreditation, expertise, and other information.
Also in www.stlukesonline.org you can search for your medical record .
When it comes to payment you can pay through online by https://eorder.stlukesmedicalcenter.com.ph
in just 3 easy step; step1 Chose your hospital location, step2 search patient name, step 3 make you’re
payment. That could be paid by visa/atm/bank, by email, or by person.
