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Update Contact Details Form

This document is an online customer update form for Metrobank that allows customers to change their contact details such as mobile number and email address associated with their bank account. It requires customers to provide their account name, branch, and identification details. Upon validation, the requested changes will be implemented within five banking days.

Uploaded by

Sweetie Loveey
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
763 views1 page

Update Contact Details Form

This document is an online customer update form for Metrobank that allows customers to change their contact details such as mobile number and email address associated with their bank account. It requires customers to provide their account name, branch, and identification details. Upon validation, the requested changes will be implemented within five banking days.

Uploaded by

Sweetie Loveey
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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ONLINE CUSTOMER UPDATE FORM

Date Account Name Branch of Account

Payroll Account If Yes, Company Name:

Please make the following changes to my personal records with the Bank:

Change my Primary Mobile Number:

From :

To :

Change my Email Address:

From :

To :

*If applicable, please indicate which online channel you are requesting your contact details to be
updated.

MetrobankDirect Personal (Internet Banking)


(Indicate User Name)

Metrobank Mobile App (Mobile Banking)


(Indicate User Name)

Instructions:
1. Fill out this form and send to info@metrobank.com.ph, together with a scanned copzy of one valid government-issued ID.
Your signature in this document should match the one in our file.
2. If your account is under payroll, please attach a scanned copy of your company ID.
3. Expect to receive an SMS sent to your old & new mobile numbers to confirm receipt of this request.
4. Upon successful validation of client information, change request will be implemented within five (5) banking days.

Other Client Instructions/Account Maintenance Requests

Type of ID presented ID Number

Accountholder's Name and Signature Accountholder's Name and Signature

For Bank's Use Only


Processed By

Online Customer Update Form page 1

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