ABOUT FUTURE GROUP

Future Group, led by its founder and Group CEO, Mr. Kishore Biyani,

is one of India’s leading business houses with multiple business spanning across

the consumption space. While retai forms the core business activity of Future

Group, group subsidiaries are present in consumer finance, capital, insurance,

leisure and entertainment, brand development, retail, real estate development,

retail media and logistics.

Led by its flagship enterprise, Pantaloon Retail, the group operates

over 11 million square feet of retail space in over 63 cities and towns and 65

rural locations across India. Pantaloon Retail was awarded the International

Retailer of the year – 2007, by the US-based National Retail Federation, the

largest retail trade association and the Emerging Market Retailer of the year

2007 at the World Retail Congress in Barcelona.

Future Group believes in developing strong insights on Indian

consumers and building businesses based on Indian ideas, as espoused in the

group’s core value of ‘Indian ness’. The groups corporate credo is, ‘Rewrite

rules, Retain values’ More about Future Group.

Manufacturer’s warranties on all products

Future Bazaar sells only original products from authorized dealers; so

all applicable products carry the original manufacturer’s warranty. Customers

can visit any of the authorized service centers of the manufacturer if required.

The invoice accompanying the product is your warranty document, so please

preserve it.

Guaranteed Delivery

Future bazaar guarantees to deliver the exact product you selected,

without defects. In case you have received a different product, or if the product

was damaged in transit, please let us know and we will ensure that we replace

the product or ensure that your money is refunded. Please note that delivery

times vary according to products to products 95%of our deliveries take place

with in the committed time period. For the occasional delays, we wil contact

you and update you about the status.

Secure Payments

We are committed to encuring that no payment misuse happens, so we

work with bank and payment gateways to ensure that your information is
protected. Payments are protected both by us and by the policies of your bank,

and the chances of fraud in these channels are actually very low.

We also have a Risk Management team that scrutinizes all payments to

ensure that there are no fraudulent transactions. Our office address is also

available for anyone who wishes to contact us in person. moreover, being part

of India’s largest retail company with a presence all over India, we are

omnipresent.

Our simple 15-Days Return Policy – No questions asked!

If you have purchased something at FutureBazaar.com ad the product

did not meet your expectations or does not fit your needs, then you can return

the product to us, no questions asked, as long as it is in its original packaging

and accompanied by its invoice. Just contact our Customer Care and we’ll

arrange to pick up the product from your home – simple.

Prompt Customer Support

Our Customer Care is manned by dedicated personnel, who can take

decisions and resolve your problems. They are empowered to solve your

problems and are aware of the processes and means to handle them. In case they

cannot solve the problem at their end, they will trigger the required action on

your half or advise you the best possible method to a successful fulfillment of
 all your queries/issues. Be assured that when you call us, your call is being

taken seriously.

Values:

o Indian ness: Confidence in ourselves.

o Leadership: To be a leader, both in thought and business

o Respect & Humility: To respect every individual and be humble in

our conduct.

o Introspection: Leading to purposeful thinking.

o Openness: To be open and receptive to new ideas, knowledge and

information.

o Valuing and Nurturing Relationships: To build long term

relationships.

o Simplicity & positivity: Simplicity and positivity in our thought,

business and action.

o Adaptability: To be flexible and adaptable, to meet challenges.

Mission;

We share the vision and belief that our customers and stakeholders

shall be served only by creating and executing future scenarios in the consumption
space leading to economic development. We will be the trendsetters in evolving

delivery formats, creating retail realty, making consumption affordable for all

customer segment.

We shall infuse Indian brands with confidence and renewed ambition.

We shall be efficient, cost – conscious and committed to quality in whatever we

do.

We shall ensure that our positive attitude, sincerity, humilityand united

determination shall be the driving force to make us successful.

Sone Ki Chidiya

When the Mughals first came to India they were drawn by the lure of her

fabulous wealth – India was known as the “Sone Ki Chidiya”, literally –“ “The

Golden Bird”.

According to economic historian Angus Maddison in his book the World

Economy: A Millennial Perspective, India had the world’s largest economy in the

1 st century and 11 th century , with a 33% share of world GDP in the 1 st century

and 29% in 1000 CE. During 1700 AD, Mughal era, India’s share was 24%, more

than the whole of Western Europe. It came down to 3.8% in 1950s. paul Kennedy,

in this highly regardd book, The Rise and Fall of the Great Powers: Economic

Change and Military conflict from 1500 to 2000 estimates that in 1750.
 India’s share o the world trade was nearly 25 percent. It came down to

0.5% in the 1960s and now stands at around 1..5%.

The Indian economy is once again at the centre of the global attention. As

domestic consumption drives economic growth in India, Future Group hopes to

play a pivotal role in bringing back the Sone Ki Chidiya.

Future Ventures:

Future Ventures, seeks to promote and participate in innovative and emerging

business ventures in India. The company intends to play a role in powering

entrepreneurship, by promoting or participating in diverse business activities,

primarily in “consumption-led” sectors in the country, which it defines as sectors

whose growth and development will be determined primarily by the growing

purchasing power of Indian consumers and their changing tastes, lifestyle and

spending habits.

The company will also participate in businesses where it exercises control or

influence, and can add value as active shareholders, by utilizing the experience and

knowledge of the Future Group, and specifically its parent, pantaloon Retail ltd.

Meet India’s king of Retail

several aces up his John Miller shirtsleeves.

In India’s chaotic markets, Ishore Biyani is the unchalleged king of retail.

He has the knack of catchings rivals off-guard and striking where it hurts most.

And now that he’s set himself the task of tetaining control of the largest

retail space in the country, he won’t let anyone – suppliers or international

promoters included – catch him slacking.

The latest to face the wrat of the 43-year-old is South African hyper market

Shoprite, which opened shop in Mumbai (images) last month through a franchise

agreement with local company Normal Lifestyle.

The hypermarket began retailing products from big boys Nestle (Get

Quote), Unilever and Procter & Gamble at consumer discounts of 20-30 percent,

loweer than even Biyani’s his Big Bazaar Stores.

the multinationals were offering Shoprite better prices, even withdrawing Nestle

products from his stores when the company did not respond.

Two days later the Nestle products were back, but not before the company

had clarified its stance. Says Biyani, “shoprite is involved in predatory pricing.

There are rules against this in every part of the world.”

But as a result of his tough stance, the three MNC’s have asked Shoprite to

roll back the offers or face withdrawal of supplies, he says.

and he was proved right when the Kolkata Pantaloon store became a raging success

and Biyani stepped on to the turf as a super retailer.

Other professionals have wondered where Biyani picked up the tricks of

the retailing trade. Some has learned from his own mistakes, he admits. Others he

picked up from the big boys of international retail.

management gurus like Tom Peters whose book ‘Reimagine’ impressed me.” Even

now he reads a management book every fortnight – Stephen Covey, Robert

Kaplanor James Collins.

But unusual as it might seem, he also made it a point to stay away from

these stores. The reason: “by going to a Wal-Mart or a Macy’s, you could get

overwhelmed into thinking that was the best model and stop learning,” he says.

Mr.Gopikishan Biyani, Whole time Director

Gopikishan Biyani is a commerce graduate and has more than twenty years

of experience in the textile business.

Mr.Rakesh Biyani, Whole time Director

Rakish Biyani is a commerce graduate and has been actively involved in

category management, retail stores operations, IT and exports. He has been

instrumental in the implementation of the various new retail formats.

Mr.Vijay Kumer Chopra, Independent Director

of India (ICAI) by profession and is a certified Associate of Indian Institute of

Bankers (CAIIB). His banking career spans over 31 years and he has served senior

management position in Central Bank of Commerce, SIDBI Corporation Bank and

SEBI.

INTRODUCTION TO BIG BAZAAR

 A chain of shopping malls in Indian currently with 31 outlets owned by

Kishore Biyani Pantaloon group.

 Big Bazaar is not just hyper market.

 Provides the best products at the best price.

 Reflects the look and feel of Indian bazaars at their modern outlets.

 Allover India, Big Bazaar attracts a few thousands customers on any regular

day.

BIG BAZAAR LOGO:

Type – subsidiary of Pantaloon Group

Founded – 2001

Head quarters – Jogeshware, Mumbai, India

Industry – retail

Products – department stores

Parents – Future Group

Website – http://www.bigbazaar.com