Course Title: Organizational Communication
Course Code: M-6211
Level: MS
Credit Hours: 3
Semester: II
Course Objectives
The course will provide students an intensive examination of historical and contemporary
theoretical approaches and empirical research in organizational dynamics. Attention primarily
focused on how the institutionalized collective effects and is affected by their social systems.
Overarching theories of how communication within the organizations will be discussed and
students will be asked to use these theories in organizations and the conflicts that take place
within them. Main focus will be on developing skills to enhance students’ ability to effectively
communicate, resolve conflicts and to identify communication network, leadership and
communication crisis within organizational context.
COURSE CONTENT
WEEK 1 The Challenge of Organizational Communication
WEEK 2 Classical approaches to Communication
WEEK 3 Human Relations and Human Resources Approaches
WEEK 4 System Approaches to Communication
WEEK 5 Cultural approaches to Communication
WEEK 6 Critical Approaches to Communication
WEEK 7 Socialization Processes
WEEK 8 Decision Making Processes
WEEK 9 Midterm
WEEK 10 Leadership and Communication in Organizations
WEEK 11 Conflict Management Processes
WEEK 12 Organizational Change and Leadership Processes
WEEK 13 Processes of Emotion in the Workplace
WEEK 14 Organizational Diversity Processes
WEEK 15 Communication Technology in Organizations
WEEK 16 The Changing Landscape of Organizations
WEEK 17 Final Presentation
WEEK 18 Final Exam
References
Argenti, P. A. (2007). Corporate Communication. (4th ed.)New York, McGwaw-Hill.
Belmont: Wadsworth Pub. Co.
Blundel, R. (2004). Effective Organizational Communication (2nded.) Singapore: Prentice
Hall.
Byers, P.Y. (1997). Organizational Communication, Theory and Behaviour Boston: Allyn
and Bacon.
Lussier, R. N. (2005). Human Relations in Organizations: Applications and Skill Building.
Kuala Lumpur: McGraw-Hill.
Luthans, F. (2008). Organizational Behavior, (11th ed.). Singapore: McGraw-Hill
Miller, K. (2012). Organizational Communication: Approaches and Processes, Boston,
Wadsworth
Shockley-Zalabak, P. S. (2006). Fundamental of Organizational Communication:
Knowledge, Sensitivity, Skills and Values. (6th ed.) New York: Pearson/Allyn Bacon