TIMELINE:
DEC 30, 2019 - Accident at around 1:30 pm, Police Report
JAN 10, 2020 – Job estimate at P11,000
JAN 12, 2020 – agreement to file insurance claim
JAN 13, 2020 – reported to Prudential
JAN 14, 2020 – documents received by Prudential
JAN 16, 2020 – owner Fe texted Gabby to follow up on the repair/insurance. Gab did not reply
JAN 29, 2020 – Tita Buds texted Fe to call Prudential
FEB 21, 2020 – Owner Fe filed a Complaint - QC City Prosecutor’s Office
FEB 27, 2020 – Complaint received by City Prosec
March 31, 2020 – Resolution of the prosecutor
May 21, 2020 – Tita Buds texted Fe, apologizing
June 29, 2020 – Gabby received Resolution
DOCUMENTS AVAILABLE:
1. Invoice of job estimate for P11, 000 (Janaury 10, 2020)
2. Photographs of vehicle damages
3. Police Report (Dec 30,2019)
4. Preliminary Loss Advice from Prudential
5. OR/CR and LTO Driver’s License of Gabby
6. OR/CR of owner and LTO Driver’s License of the taxi driver
7. Photocopy of Gab’s insurance policy