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Module 2: Communicating Change in A Resident's Condition: Appendix. Example of The SBAR and CUS Tools

This document provides examples of two communication tools for healthcare staff - SBAR and CUS. SBAR is for shift-to-shift handoffs and urgent situations, and includes the Situation, Background, Assessment, and Recommendation. CUS is for getting a supervisor's attention regarding a resident's condition, and involves stating that you are Concerned, Uncomfortable, and believe the resident's Safety is at risk. The document demonstrates using these tools to clearly communicate changes in a resident's condition.

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Gee Ridad
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104 views2 pages

Module 2: Communicating Change in A Resident's Condition: Appendix. Example of The SBAR and CUS Tools

This document provides examples of two communication tools for healthcare staff - SBAR and CUS. SBAR is for shift-to-shift handoffs and urgent situations, and includes the Situation, Background, Assessment, and Recommendation. CUS is for getting a supervisor's attention regarding a resident's condition, and involves stating that you are Concerned, Uncomfortable, and believe the resident's Safety is at risk. The document demonstrates using these tools to clearly communicate changes in a resident's condition.

Uploaded by

Gee Ridad
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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https://www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/mod2ap.

html

Module 2: Communicating
Change in a Resident's
Condition
Appendix. Example of the SBAR and CUS
Tools
Previous Page
 

Table of Contents

A. A good tool for shift-to-shift handoffs and for


situations that require immediate attention and action:
SBAR
SBAR Tool
 Situation (identify yourself, the resident, and the problem).
 Background (history, vitals, results, etc).
 Assessment (findings, severity, life-threatening?).
 Recommendation (what is next?, needs, timeframe).
o Review the chart.
o Complete the SBAR.
o Speak clearly.
o Document SBAR in the progress notes.

B. Getting your supervisor's attention when you really


need it: CUS
CUS Tool
 I am Concerned about my resident's condition.
 I am Uncomfortable with my resident's condition.
 I believe the Safety of the resident is at risk.

Example: "I'm concerned that Ms. C is not her usual self. I'm
uncomfortable that she is behaving so oddly. I believe she is not safe; she
may have something serious going on that we are missing."
Page last reviewed October 2014
Page originally created June 2012
Internet Citation: Appendix. Example of the SBAR and CUS Tools. Content last reviewed October 2014.
Agency for Healthcare Research and Quality, Rockville, MD.
https://www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/mod2ap.html

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