QUICK GUIDE

DC C250 / C360 /
C450

Online Support: www.fujixerox.com.my/support

Website : http://www.fujixerox.com.my

PRINTED BY FUJI XEROX OFFICE COLOR PRODUCT

Version 1.0 updated Nov 2006
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 Thank you for purchasing the Fuji Xerox Document Centre C3000. This Quick Guide
will provide you with the normal operating procedures, maintenance and precautions.

For details about copying and faxing features please refer to the User Guide (Copier)
and the User Guide (Facsimile).

For details about printing and scanning features please refer to the User Guide
(Printer/Scanner).

The philosophy and objective of the training is to guide users in

taking advantage and the best possible way in utilizing the machine.

Always set the Fuji Xerox printer device as a default and gain full benefits from it :

1) Capture Attention
• Color emphasizes critical information and conveys a sense of professionalism
• Color increases reader’s attention and recall by 82%
• Color gains readership by 80%
• Color makes an impressions that is 39% more memorable
• Telephone listings printed in color can increase response by 44%
• People are 55% more likely to pick up full color piece of mail first.

2) Enhance Productivity
• Color reduces search time by as much as 80%
• Color educes errors by 80%
• Information can be located 70% faster if it is in color
• Document sorting improves by 15% when highlight color is used
• Highlight color improves search time by 39% compared to using different fonts
• Color can increase payment response by up to 30%
• People are 2.5% more likely to pay the full amount when it’s shown in color

3) Improve Communication
• Color increases comprehension by as much as 73%
• Color increases learning and retention by 78%
• Color can boost survey participation by 80%
• Reader comprehension has been found to be 14% better with highlight color than bold text
• Color increases motivation by 80%

4) Boost Sales
• Color helps sell up to 80% more
• Color can improve brand recognition by up to 80%

5) Reduce color print cost..

• Printing color on Fuji Xerox printers is cheaper than printing on inkjet printers
• Fuji Xerox printing cost for A4 and A3 is the same

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 INTRODUCTION

The main objective of compiling this Quick Guide is to serve

as an easy reference to customers. We understand customers
are tight up with daily schedules and can only learn up limited
machine feature in the training sessions. Thus, we hope this Quick
Guide will provide you with all the essential feature should you
encounter any operation problems with the machine.

Kindly contact the following number :

For General Service & Supplies

Toll Free : 1-300-88-1163

Or

To contact us kindly email to us at:

mysallcto@mys.fujixerox.com

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 TABLE OF CONTENTS
Section A: Copy Features

1. 2-Sided Copy
2. IC Copy – 2 Methods
3. Reduce / Enlarge
4. Finishing
5. Edge Erase .
6. Margin Shift.
7. Book Copying
8. Multi-Up.
9. Booklet Creation
10. Repeat Image + Original Size

Section B : Fax Feature

Section C : Scan to FTP / SMB Feature

Section D : Scan to EMAIL

Section E : Scan to Mailbox Feature

Section F : Printing Features

Section G : Maintenance

1. Checking Billing Meter

2. Checking Consumables Status
3. Replacing Toner Cartridge
4. Replacing Waste Toner Container
5. Clearing Paper Jams
Online Service & Support Request
Online Support Assistant

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 Section A: COPY

2 Sided Copy

2-Sided Copying
Steps: 1. Load document on feeder
2.Goto [Scan Options Tab]
3. Select required options:
1Æ 1 Sided
Makes a copy of a 1 sided document on one side of the paper.

1Æ 2 Sided
Makes a copy of a 1 sided document on both sides of the paper.

2Æ 2 Sided
Makes a copy of a 2 sided document on both sides of the paper.

2Æ 1 Sided
Makes a copy of a 2 sided document on one side of the paper.

4. Press Start

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 IC Copy – 2 methods

I.) Copy IC both sides on the same page

1. Goto [Basic Copying Tab] – Select A4 Paper (Portrait) – Press Save
2. Goto [Image Quality Tab] – Select Original Type: Text/Photograph – Press
Save
3. Put IC onto platen glass (Top Left corner) and press Start
4. Take the printed copy and load it to Tray 5 (Bypass)
(Note: Do not change paper order)
5. Open the Cover and Flip IC to the opposite point of A4, press Start

II.) Copy IC both sides front and back page

1. Goto [Basic Copying Tab] – Select A4 Paper (Portrait) – Press Save
2. Goto [Image Quality Tab] – Select Original Type: Text/Photograph – Press
Save
3. Goto [Scan Options Tab] – Select 2 Sided – Change to 1Æ 2 – Press Save
4. Load the first side of your IC onto platen glass (Top Left corner) and
press Start
5. Open the Cover and Flip IC to the opposite point of A4, press Start

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 Reduce/ Enlarge
(Allows to select/specify the reduction/enlargement ratio within range of 25 - 400%)
Steps: 1. Load document on feeder
2. Goto [Basic Copying Tab]
3. Select Reduce / Enlarge
4. Select copy ratio
5. Select Save
6. Press Start

♦ 100%
Copies are made at the same size as the original document.

♦ Auto%
The copy ratio is automatically set based upon the document and paper sizes, and
the document is copied to fit in the selected paper.

♦ Presets % (7 Types)
Select from among 7 preset ratios.

♦ Variable %
You can enter any ratio for copying. Set the ratio within the range from 25 to 400% in 1%
increments.

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 Finishing
(Allows to sort copy outputs collated or uncollated)
Steps: 1. Load document on feeder
2. Goto [Output Format Tab]
3. Select Finishing
4. Select required options
5. Select Save
6. Press Start

♦ Auto
Copies are output collated

♦ Collated/Stapling/Punching
The machine can output sheets sorted into sets that are arranged in page order.

♦ Uncollated
The machine can output the specified number of copies and sort sheets by page

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 Edge Erase
(To erase shadows/unwanted marks e.g. hole punch from edges or centre of page)
Steps: 1. Load document on feeder
2. Goto [Scan Options Tab]
3. Select Edge Erase
4. Change the default from Normal to Edge Erase
5. Use the arrow up or down button to set the amount of area to
be erased
6. Select Save
7. Press Start

Margin Shift
(Allows to change the position of the image on an output page)
Steps: 1. Load document on feeder
2. Goto [Scan Options Tab]
3. Select Image Shift/Variable Shift
4. Select any items for image shift options
- Auto Center; Corner Shift or Variable Shift
5. Select Save twice
6. Press Save

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 Bound Original
(To copy bound documents using document glass into 2 separate pages)
Steps: 1. Open and place book at top left on the platen glass
2. Goto [Scan Option Tab]
3. Select Book Copying
4. Select required option
- Left Page then Right OR Right Page then Left
5. Select Save
6. Press Start

Multi-up
(To copy 2, 4 or 8 documents onto 1 sheet of paper. Document Centre will
automatically reduce/enlarge the images)
Steps: 1. Load document on feeder
2. Goto [Output Format Tab]
3. Select Multiple-Up
4. Select 2up, 4up or 8up
5. Select required Image Order
6. Select Save
7. Press Start

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 Booklet Creation
(To print the images side by side on both sides of each pages in the correct order to make
a booklet. Fold the copies in half and staple in the middle to create a finished booklet)
Steps: 1. Load document on feeder
2. Goto [Output Format Tab]
3. Select Booklet Creation
4. Select Left Bind/ Top Bind or Right Bind
5. Select Save
6. Goto [Basic Copying Tab]
7. Select paper tray that contains of Landscape paper
9. Press Start

Repeat Image + Original Size

(Print original image repeatedly on one sheet of paper)
Steps: 1. Load document on platen glass
2. Goto [Output Format Tab]
3. Select Repeat Image
4. Select Auto Repeat
5. Select Save
6. Goto [Scan Options Tab]
7. Select Originals Size
8. Set document size using left-right for value “X” and top-bottom
for value “Y”
9. Select Save
10. Press Start

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 Section B: FAX

Keypad Dialing
(Direct Dialing using numeric Keypads)
Steps: 1. Load document(s) onto the Document Feeder
2. Enter fax number using numeric keypad
3. Press Start

One Touch Dialing

(Using Speed Dial Number for pre-programmed fax number)
Steps: 1. Load document(s) onto the Document Feeder
2. Select Speed Dial number using One Touch Keypad
3. Press Start

Dial Directory
(Search by pre-programmed Recipient’s Name from the Address book)
Steps: 1. Load document(s) onto the Document Feeder
2. Select Dial Directory
3. Select Recipient’s Name
4. Press Start

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 Broadcast Send
(Transmitting fax to multiple destinations)
Steps: 1. Load document(s) onto the Document Feeder
2. Enter Fax number using:
- Numeric keypad
- One Touch Dial Button
- Speed dial
3. Select Next Recipient to add new recipients.
4. Repeat steps 2 - 3 until all numbers are entered.
5. Press Start

Note: Max number of recipients specified at one time is as follow:

- using numeric keypad : 200 locations
- using address number : 500 locations
- using numeric keypad + address number : 699 locations.

Programming Fax Address Book (Speed Dial)

Steps: 1. Select All Services Screen
2. Select Setup Menu - Select Address Book
3. Select an Address Number (e.g 001, or 002..[not in use] )
4. Press [Create / Delete]
5. Select Address Type – Press [Change Settings]
6. Select Fax option - Press Save
7. Select item Fax Number - Press [Change Settings]
8. Enter Fax Number - Press Save
9. Select item Recipient Name - Press [Change Settings]
10. Key in Recipient Name - Press Save
11. Select item Index - Press [Change Settings]
12. Enter a single alphanumeric character - Press Save
13. Press Save to save current entry
14. Repeat Step 3 to Step 13 to add new numbers -or-
Press Close to Exit Setup Address Book
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 Programming Group Send
(Max 50 Groups containing 20 addresses can be registered)
Steps: 1. Select All Services Screen
2. Select Setup Menu - Select Group Send
3. Select a Group Number (e.g. #01; #02..)
4. Press [Create/Delete]
5. Use numeric keypad to enter the 3-digit Address
number (e.g 001) and Press [Add]
6. Repeat Steps to continue registering fax number into the
group
7. Press Save to Exit Setup Group Send Menu

Transmission Report
(To activate transmission report option in order to print a delivered/undelivered report
after transmission)
Steps: 1. Load document(s) onto the Document Feeder
2. Enter fax number
3. Go to Send Option Tab - Select Transmission Report
4. Select On and press Save
5. Press Start
* A transmission report is automatically printed when the transmission completes.

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 2-sided Originals
(transmitting both sides of documents automatically)
Steps: 1. Load document(s) onto the Document Feeder
2. Enter fax number
3. On the Basic Features Tab - Select 2-sided Originals
4. Select the required option (H to H / H to T)
5. Press Save
6. Press Start

On-Hook Dialing
(Use this feature when using Manual Send or for troubleshooting line)
Steps: 1. Load document(s) onto the Document Feeder
2. Enter fax number
3. On the On-Hook/Others Tab
4. Select On-Hook (Manual Send/Receive) button
5. Enter Fax Number and wait for connection.
6. Press Start button once connected to transmit fax..
7. Press Exit (Line Cut) button to hang up

How to Cancel A Fax Job

Steps: 1. On the Control Panel of the machine
2. Press [Job Status] Button
3. Select the fax job to be cancel
4. Press Stop button on the touch screen
5. Press Exit

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 Section C: SCAN TO PC (FTP/SMB)

Scan to PC (FTP/SMB) – From Address Book

Steps: 1. Press All Services button
2. Select Scan to FTP/SMB
3. Select Address Book
4. Select Recipient Name
5. Select Save
6. Under [Basic Scanning Tab], select File Format
7. Goto [Output Format Tab]
8. Select File Name (example: PDF)
9. Key in File Name
10. Select Save
11. Press Start

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 Section D: SCAN TO EMAIL
Email
Steps: 1. Press All Services button
2. Select Email icon
3. Select Address
4. Select Keyboard if no email address is programmed
5. Close
6. Press Start

Programme Address Book ( for Email )

Steps: 1. Select Setup Menu from the All Services menu
2. Select Address Book
3. Select Create/Delete
4. Select an empty address number (Not In Use) and select
5. Create/Delete
6. Select Address Type
7. Change Settings
8. Select Email – Press Save
9. Select Address – Change Settings
10. Enter Email address – Press Save
11. Select Recipient Name – Enter Recipient Name
12. Press Save
13. Close all screens

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 Section E: SCAN TO MAILBOX

Scan to Mailbox
(This feature scan and save document(s) on the machine mailbox an import/retrieve
scanned documents using specific program.)
Steps: 1. Press All Services button
2. Select Scan to Mailbox
3. Select your own Mailbox Number
4. Goto [Scan Options Tab] to change optional settings:
- Select 2 sided originals (Head to Head)
- Select Scan Size
- Select Reduce/Enlarge
5. Goto [Output Format Tab]
6. Select Document Name
7. Key in Document Name
8. Select Save
9. Press Start

Retrieving / Importing Scanned Documents

Steps: 1. Go to START > PROGRAMS > FUJI XEROX > UTILITY >
MAILBOX VIEWER2
2. Identify the scanner (by printer name) and press Select
Scanner button
3. Enter your Mailbox Number into the text box (e.g. 1)
4. Enter your 4-digit password (if any)
5. Click on Open Mailbox button
6. Click ‘Import’ to import the scanned file
7. Select Close button once completed file transfer
8. By default the Scanned documents are stored in
My Documents folder, Fuji Xerox, Network Scan

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 Section F: PRINTING

Printing Job Types

Main Features

1. Normal Print
To print documents from your PC as a normal print job

2. Secure Print
Allows you to set user ID and password for the document on your
PC. When send for printing, it temporary stores the documents on
the machine and only prints out when you select your user ID and
password on the physical machine

3. Sample Print
Before printing multiple sets of a document, you may print one
sample set for trial before proceeding the next sets

4. Delay Print
Allows you to print your documents at a specific time

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 Normal Print

Steps : 1. Go to File, Select Print

2. Select Printing Preferences
3. Under Job Type, Select Normal Print
4. Select OK

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 Secure Print
Steps : 1. Go to File, Select Print
2. Select Printing Preferences
3. Under Job Type, Select Secure Print
4. Under Secure Print Message Box, key in:-
- User ID
- Password
- Document Name

Secure Print (Document Retrieval)

Steps: 1. Select Job Status Button (at the machine)
2. Click Stored Documents
3. Select User ID
4. Select Document List
5. Key-in Password and Confirm
6. Select Job and Print

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 2-sided Print

Steps : 1. Go to File, Select Print

2. Select Printing Preferences
3. Under 2 Sided Print, Select Flip on Long Edge or Short Edge
4. Select OK

Note: Flip on Long Edge is known as Head to Head

Flip on Short Edge is known as Head to Toe

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 Multi-Up

Steps : 1. Go to File, Select Print

2. Select Printing Preferences
3. Goto [Tray/Layout Tab]
4. Select Multiple-Up (1Up to 32 Up)
5. Select OK

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 Booklet Printing

Steps : 1. Go to File, Select Print

2. Select Printing Preferences
3. Goto [Tray/Layout Tab]
4. Select Booklet/ Poster/ Mix Document/ Rotation
5. Select Booklet Creation Option Button
6. Select OK to the pop-up message box
7. Select OK

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 PC Faxing
1. On your document, Select File Menu - Select Print
2. Select printer Document Centre 236/286 - Select printing Properties
3. On the Jobs Type list – Select FAX
4. Click OK on all open windows
5. The Fax Recipient dialog box appear.

6. Enter Recipient Name and Fax

Number into the respective field
7. Press “To->” button.
9. Repeat step 8 & step 9 to add
more recipients
10. Press OK
11. On the Fax Job Confirmation
box, check Delayed Send (if
necessary) or Click OK to
proceed.

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 Watermarks

1. Go to File Menu of your document - Select Print

2. Select Document Centre 236 or 286
3. Select Printing Properties
4. Select Watermarks/Forms tab
5. Select Required Watermark (e.g Confidential / Copy Prohibited)
Or Click New Text to enter user defined text as required.
6. Click OK on all open windows

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 Section G: Maintenance

Check Meter Reading

1. Press machine Status Button

2. Select Billing Meter / Print Report tab
3. Select Billing Meter

Meter 1 : Number of full color copies + Number of full color prints

Meter 2 : Number of B/W copies + Number of B/W prints
Meter 3 : Number of large-size
Meter 4 : Meter 1 + Meter 2

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 Check Consumables

You can check the status of consumables in the

[Consumables] screen. The status of consumables is
shown as "Ready", "Replace Soon", or "Replace Now".
For toner, the amount is shown in percentage (0 to
100%).

Steps: 1. Press <Machine Status> button on the control panel

2. Select SuppliesTab
3. Press Close button once done

Consumables Status Reminder!

REPLACE SOON
to Order New Cartridges

REPLACE NOW
To Replace Immediately and Place New Order for Standby.

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 REPLACING TONER CARTRIDGES

1 Make sure the machine has

stopped before opening the
front cover.

2 Turn the toner cartridge of the color

indicated in the message
anticlockwise to the unlocked position

3 Remove the toner cartridge by gently

pulling it towards you.

4 Prepare a new toner cartridge of the

same color as the cartridge that you
removed and gently tilt the cartridge 3
or 4 times up, down, left and right as
shown in the figure on the right
5 Insert the toner cartridge as far as
possible with the arrow ( ↑ ) on the
cartridge facing upwards.

6 Turn the toner cartridge clockwise to

the locked position.

7 Close the front cover.

30
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 REPLACING DRUM CARTRIDGES

1 Make sure the machine has

stopped before opening the
front cover.

2 Lift up the stopper on the left side of

the front of the machine while pressing
the bottom of the stopper upwards

3 Pull down the handle

4 Grip the handle of the drum cartridge

(A1, A2, A3, or A4) indicated in the
message and gently pull out the
cartridge

5 Pull out the drum cartridge while

holding its underside as shown in the
figure on the right

6 Remove the new drum cartridge from

its box, then place the used drum
cartridge into the supplied
polyethylene bag and place it in the
box

31
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 REPLACING DRUM CARTRIDGES

7 Place the new drum cartridge (with

protective cover) on the handle, and
insert the end of the drum cartridge
into the machine

8 Peel of the seal from the top of the

drum cartridge while the end of the
cartridge is inserted in the machine

9 Firmly hold the drum cartridge while

pressing down on the front part of the
protective cover and use the orange
tab at the top to slide the cartridge
forward

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 How to clear Document Jams

On Document Feeder
Pull up the handle at the front of the left
cover on the document feeder, and open
the left cover until it comes to a stop.

If there are instructions to turn the wheel,

turn the green wheel to eject the
document upward.

How to clear Paper Jams

Top Left Cover
1 Gently open the top left cover while
lifting up the release lever

2 If the edge of the jam paper can be

reached at the output tray, pull out the
jammed paper in the direction of the
feed-out area.

3 If paper is jammed inside the fuser, lift

up the green lever and remove the
jammed paper
Note: Press the center section on the
top left cover to gently close the cover.
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 How to clear Paper Jams

Middle Left Cover

Gently open the left center cover while
pulling the release lever then remove the
jammed paper

Lower Left Cover

Gently open the lower left cover and
remove the jammed paper

Tray 5 (Bypass Tray)

Inspect the inside part (paper feed
entrance) of Tray 5 and remove any
jammed paper.

Note: Press the center section on the top

left cover to gently close the cover.

Tray 1 – 4
Pull out the tray where the paper
jammed occurred and remove the
jammed paper.

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 1 Log onto
www.fujixerox.com.my
& Select Online Support Assistant Select product 2

3 Type a problem & search

You’ve got the solution ! 4

Feedback from you !

5 Select Contact Xerox Support
if
you can’t find a solution- you
can report your problem online

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 Online Service & Support Request

Log onto
1 www.fujixerox.com.my
Another service to bring us closer to you
& Select Service & Support
Request
Upon receiving your request by
FXM Call Center, the request
will be logged into our system
and you will be notified through
e-mail with a report number.

2 Input the machine’s info Benefits :

1. No phone call is
require
2. No more
waiting/holding on
the phone line
3. Your call will be
logged into our
service system on
time

Submit your request-

3 You’ve done it !!

Fuji Xerox Asia Pacific Pte. Ltd.

Call Center Manager

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