INTRODUCTION-
Avis is an American car rental company headquartered in Parsippany, New Jersey, United States.
[1]
Avis, Budget Rent a Car, Budget Truck Rental and Zipcar are all units of Avis Budget Group.[2]
Avis Budget Group operates the Avis brand in North America, South America, India, Australia, and
New Zealand. In 2011, Avis announced it was acquiring Avis Europe plc,[3] which had been a
separate corporation licensing the Avis brand.
Since the late 1970s, Avis has featured mainly General Motors (GM) vehicles such
as Chevrolet and Cadillac, but today also rents popular non-GM brands including Ford and Toyota.
Avis is a leading rental car provider to the commercial segment serving business travelers at major
airports around the world, and to leisure travellers at off-airport locations. Many of the off-airport
locations are franchisedoperations rather than company-owned and -operated, as is the case with
most airport locations. Avis was the first car rental business to be located at an airport.[4]
In January 2013, the company agreed to acquire Zipcar for $491 million.
HISTORY-
The company was founded in 1946 with three cars at Willow Run Airport, Ypsilanti, Michigan,
by Warren Avis (August 4, 1915 – April 24, 2007).[4] It established branch operations across the
United States over the next few years, becoming the second largest car rental company in the
country by 1953. By its tenth anniversary in 1956 it had opened its first international offices
in Europe, Canada and Mexico.
The Avis corporate motto of "We Try Harder" was adopted in 1962, during CEO Robert Townsend's
tenure. The company aimed to put a positive spin on Avis' status as the second largest car rental
company in the United States while also taking a shot at larger competitor The Hertz Corporation.
The slogan was used for 50 years before a re-branding in 2012, when Avis unveiled a new slogan
—"It's Your Space.
In 1972, Avis introduced Wizard, the first computer-based information and reservations system to be
used in the United States car rental business; to this day, almost all frequent Avis customers are
identified by their unique "Wizard number". In 1981, the company instituted its system of vehicle
tracking, that was not coincidentally named Advanced Vehicle Identification System (AVIS).
Avis has been owned by a number of other companies over the years, along with several periods of
being a public company. These include:
1956 - The Amoskeag Company
1962 - Investment group Lazard Freres
1965 - ITT Corporation
1977 - Norton Simon
1983 - Esmark
1984 - Beatrice Foods
1986 - Investment firm Wesray Capital Corporation[10]
1987 - Majority ownership under an Employee Share Ownership Plan
1989 - General Motors (acquires 29% stake)
1996 - HFS Corporation
2001 - Cendant
2006 - Avis Budget Group
OVERVIEW-
Avis Rent a Car System, LLC
Type Subsidiary
Industry Car rental
Founded Ypsilanti, Michigan, U.S.(1946)
Founder Warren Avis
Headquarters Parsippany, NJ, U.S.
Number of approximately 5,550
locations
Area served Worldwide
Key people Larry D. De Shon, Chief Executive Officer
and Chief Operating Officer David B.
Wyshner, President and Chief Financial
Officer
Revenue $8,502 million (parent company - 2015)
Operating $888 million (parent company - 2015)
income
Net income US$ -916 Million (2007)
Total assets $17,634 million (parent company - 2015)
Total equity $439 million (parent company - 2015)
Owner Avis Budget Group
Number of 30,000 (2008)
employees
Website Avis.com
Mission and Values
Read what Avis is all about!
Our Vision
"We will lead our industry by defining service excellence and building
unmatched customer loyalty."
Our Mission
"We will ensure a stress-free car rental experience by providing superior
services that cater to our customers' individual needs...always conveying the
'We Try Harder®' spirit with knowledge, caring and a passion for excellence."
Our Values
Integrity
We will honor all commitments to our customers, employees and
shareholders.
We will conduct business with unwavering high standards of honesty,
trust, professionalism and ethical behavior.
We will communicate openly and frequently, sharing what we know,
when we know it.
Respect for the Individual
We will treat each person with whom we work with respect,
professionalism and dignity.
We will communicate expectations to employees, and provide honest
and timely feedback on performance.
We will embrace a diversity of ideas, cultures, ethnicities, and
backgrounds to enhance our promise and value to customers.
We will provide career development opportunities for employees who
show initiative, and performance results to help them individually
manage their careers to maximize their potential.
Quality
We will place the interests of our customers first.
We will be dedicated to providing an individualized rental experience
that assures customer satisfaction and earns the unwavering loyalty of
our customers
We will ensure that the "We Try Harder®" philosophy underlies
everything we do and shines through in our service to customers.
Teamwork
We will work as one cohesive team from the smallest unit to the
organization as a whole.
We will develop and retain leaders who continually raise the bar,
provide direction, remove barriers and empower people to successfully
accomplish goals.
We will maintain a caring and supportive work environment that fosters
a sharing of ideas, skills and resources.
Growth and Profitability
We will be dedicated to continuous innovation and pursue new ideas
and opportunities to accelerate profitable growth.
We will deliver value in all we do to assure consistently high returns to
our shareholders.
We will recognize and reward excellent performance, which drives
superior results.
Community Responsibility
We will be active participants in our communities and encourage
employee involvement in civic and charitable activities.
We will be role model business leaders in the countries and
communities in which we operate.
We will develop and implement business practices consistent with
safeguarding the environment.
Awards and Recognition
Avis is recognized with high honors!
Year after year, Avis is recognized with high honors from satisfied customers,
consumer organizations, as well as industry associations. We will continue to
"try harder" as we provide exceptional service to corporate as well as leisure
renters. On that you can depend.
WORLD
"World's Leading Business Car Rental Company" - World Travel Awards
(2012)
"World's Leading Business Car Rental Company" - World Travel Awards
(2011)
"World's Leading Luxury Car Rental" - World Travel Awards (2011)
NORTH AMERICA
"North America's Leading Luxury Car Hire" - World Travel Awards
(2012)
"North America's Leading Car Hire" - World Travel Awards (2012)
"North America's Leading Luxury Car Hire" - World Travel Awards
(2011)
"North America's Leading Car Hire" - World Travel Awards (2011)
U.S.A.
#1 Car Rental Company in the 2013 Customer Loyalty Engagement
Index - Brand Keys (2013)
"Magazine Advertisement of the Year" ("It's Your Space" iPad campaign
featured in The Economist) - Digital Magazine Awards (2012)
Women's Business Enterprise (WBE) Hall of Fame inductee - American
Institute of Diversity and Commerce (2012)
"One of the Top 100 Military Friendly Employers for 2013" - G.I.
Jobs (2012)
"One of the Top 100 Companies Recruiting Veterans" - Veterans
Magazine (2012)
"Green Garment Award" - Cintas Corporation (2012)
"Corporate Strategic Acquisition of the Year - Over $250MM" (for
acquisition of Avis Europe plc) - Association for Corporate Growth
(ACG) New York Champion's Award (2012)
"One of America's Top Corporations for Women's Business Enterprises"
- WBENC (2012)
"#1 Car Rental Company in the 2012 Customer Loyalty Engagement
Index" - Brand Keys (2012)
"Donald A. Gemson Cancer Prevention Public Policy Award" - American
Cancer Society Cancer Action Network (2011)
"2010 Supplier Excellence Award" - Texas Instruments (2011)
#1 Car Rental Company in the 2011 Customer Loyalty Engagement
Index - Brand Keys (2011)
"One of America's Top Corporations for Women's Business Enterprises"
- WBENC (2011)
"National Smoke-Free Business Award" - Americans for Nonsmokers'
Rights (2011)
CANADA
Supplier Excellence Award - Canadian Bar Association (2011)
"Best Corporate Car Rental Company" - Corporate Traveller, Flight
Centre Limited's division of travel experts serving small and mid-sized
businesses (2011)
LATIN AMERICA/CARIBBEAN
"South America's Leading Car Hire" - World Travel Awards (2012)
"Mexico and Central America's Leading Business Car Rental Company"
- World Travel Awards (2012)
"Caribbean's Leading Car Hire" - World Travel Awards (2012)
"Best of the V.I." - Virgin Islands Daily News (2012)
"Caribbean's Leading Car Hire" - World Travel Awards (2011)
"South America's Leading Car Hire" - World Travel Awards (2011)
AUSTRALIA
"Most Satisfied Customers Award - Hire Cars" - Canstar Blue (2013)
Best Car/Campervan Rental Operator - Australia Federation of Travel
Agents (2012)
"Most Satisfied Customers Award - Hire Cars" - Canstar Blue (2012)
ASIA*
"Asia's Leading Business Car Rental Company" - World Travel Awards
(2012)
"Asia's Leading Car Hire" - World Travel Awards (2012)
"Australasia's Leading Business Car Hire" - World Travel Awards (2012)
"Tourist Transport Operator for 2010-2011" - India's Ministry of Tourism
National Tourism Awards (2012)
"Chinese Tourists Welcoming Award - Silver Award of Overall
Performance" - China Outbound Tourism Research Institute (2012)
"Best Car Rental Company" - National Geographic Traveler's Gold List
Award of China Tourism (2012)
"Asia's Leading Car Hire" - World Travel Awards (2011)
"Australasia's Leading Business Car Hire" - World Travel Awards (2011)
EMEA*
"Indian Ocean's Leading Car Hire" - World Travel Awards (2013)
"Middle East's Leading Business Car Rental Company" - World Travel
Awards (2013)
"Best Car Rental Company - Avis Norway" - Grand Travel Award (2013)
Skalite 'Quality in Tourism' Award for Rent A Car Company - Skal
International (2012)
"Africa's Leading Business Car Rental Company" - World Travel Awards
(2012)
"Egypt's Leading Car Rental Company" - World Travel Awards (2012)
"Indian Ocean's Leading Car Hire" - World Travel Awards (2012)
"Europe's Leading Business Car Rental Company" - World Travel
Awards (2012)
"Best Car Rental Company in Europe" - Business Traveller
Awards (2012)
"Middle East's Leading Business Car Rental Company" - World Travel
Awards (2012)
"Car Rental Company of the Year - Avis Romania" - Hotel Tourism &
Leisure Investment Conference's Excellence Awards (2012)
#1 Car Hire - TOP 500 South Africa's Best Managed Companies (2012)
Service Excellence in Germany - The Rating Service, Ltd. (2012)
"Best Car Rental Company - Avis Norway" - Grand Travel Award (2012)
Skalite 'Quality in Tourism' Award for Rent A Car Company - Skal
International (2011)
#1 Car Hire - The South African Service Awards (2011)
"Europe's Leading Business Car Rental Company" - World Travel
Awards (2011)
"Middle East's Leading Business Car Rental Company" - World Travel
Awards (2011)
"Indian Ocean's Leading Car Hire" - World Travel Awards (2011)
"Africa's Leading Business Car Rental Company" - World Travel Awards
(2011)
"Egypt's Leading Car Rental Company" - World Travel Awards (2011)
*Awards date back to Avis Budget Group's acquisition of Avis Europe plc
Airline Partners
Aer Lingus
Air Astana
Air China
Air France-Flying Blue
AirAsia
AirBaltic
Alaska Airlines
Alitalia-Club MilleMiglia
All Nippon Airways
American Airlines
Austrian Airlines
Avianca-Taca
Bangkok Airways
Braathens
British Airways
Cathay Pacific Airlines
China Airlines
China Eastern
Copa Airlines
Czech Airlines
Delta Private Jets
Emirates Skywards
Etihad Airways
Eva Air
Finnair
FRONTIER Airlines
Garuda Indonesia
Global Pass
Hawaiian Airlines
Iberia Plus
Israel Airlines
Japan Airways
JetBlue Airways
JetStar
KLM
Korean Air
LAN
LOT Polish Airlines
Lufthansa
Malaysia Airlines
NetJets
Oman Air
Philippine Airlines
Qantas Airlines
Qatar Airways
Royal Brunei Airlines
S7 Priority
SAS
SNBrussels Airlines
Saudia Airlines
Singapore Airlines
South African Airways
Southwest Airlines
Spirit Airlines
SriLankan Airlines
Swiss International
Tap Air Portugal
Thai International
Turkish Airlines
UIA
Vietnam Airlines
Virgin Atlantic
Hotel Partners
Best Western Rewards
Choice Privileges
Fiesta Rewards
Hyatt Hotels & Resorts
La Quinta Inns & Suites
Nordic Choice Club
Radisson Rewards
Swissôtel Hotels and Resorts
The Ascott Limited
Wyndham Hotels and Resorts
All Global locations
A
Albania
Andorra
Angola
Anguilla
Antigua
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
B
Bahamas
Bahrain
Belarus
Belgium
Belize
Benin (peoples Republic Of)
Bolivia
Bonaire
Bosnia
Botswana
Brazil
Brunei
Bulgaria
C
Cambodia
Cameroon
Canada
Cayman Islands
Central African Republic
Chad
Chile
China
Colombia
Congo
Cook Islands (rarotonga)
Costa Rica
Croatia
Curacao (netherland Antilles)
Cyprus
Czech Republic
D
Denmark
Dominica
Dominican Republic
E
Ecuador
Egypt
El Salvador
Equatorial Guinea
Estonia
F
Faroe Islands
Fiji Islands
Finland
France
French Guiana
French Polynesia (tahiti)
G
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Grenada
Guadeloupe(french West Indies)
Guam
Guatemala
Guinea
H
Haiti
Holland
Honduras
Hong Kong
Hungary
I
Iceland
India
Indonesia
Ireland (republic)
Israel
Italy
Ivory Coast
J
Jamaica
Japan
Jordan
K
Kazakhstan
Kenya
Kuwait
L
Laos
Latvia
Lebanon
Lesotho
Libya
Lithuania
Luxembourg
M
Macau
Macedonia (fyrom)
Madagascar
Malawi
Malaysia
Mali
Malta
Martinique
Mauritius
Mexico
Morocco
Mozambique
N
Namibia
Nevis
New Caledonia
New Guinea
New Zealand
Nicaragua
Niger
Nigeria
Norway
O
Oman (sultanate Of)
P
Pakistan
Panama
Paraguay
Peru
Philippines
Poland
Portugal
Puerto Rico
Q
Qatar
R
Reunion Islands
Romania
Russian Federation
S
Samoa (american)
Saudi Arabia
Senegal
Seychelles
Singapore
Slovak Republic
Slovenia
Solomon Islands
South Africa
South Korea
Spain
Sri Lanka
St Barthelemy
St Lucia
St Maarten (dutch)
St Vincent
Surinam
Swaziland
Sweden
Switzerland
T
Taiwan
Tanzania
Thailand
Togo
Tonga
Tortola (british Virgin Isl)
Trinidad & Tobago
Tunisia
Turkey
Turks And Caicos
U
UK
USA
Ukraine
United Arab Emirates
Upper Volta
Uruguay
Us Virgin Islands (st Croix)
Us Virgin Islands (st Thomas)
V
Vanuatu
Venezuela
Vietnam
W
Western Samoa
Wyoming
Z
Zaire
Zambia
Zimbabwe
CAR RENTAL TYPES-
Keep the car for up to 12 hours; get a free tank of gas and 150 free miles.
With rates starting at $9.99
Car Class Rate
Economy $9.99
Compact $9.99
Intermediate $9.99
Standard $9.99
Full-Size $9.99
Premium $14.99
Intermediate $14.99
SUV
Energy Efficient and Eco Driving
Tips
You can Reduce Greenhouse Gas Emissions
You don’t need a fuel-efficient car to reduce fuel consumption – how you drive
can help you get the best out of your existing car. This is a popular concept
known as hypermiling. These simple hypermiling tips from carbonfund.org will
help you get the most miles for your money, saving on fuel and reducing your
overall environmental impact.
1. Avoid quick acceleration and aggressive driving:
When you floor the gas pedal your car is expending energy as heat and noise.
It produces high pollution rates and wastes gas. According to the American
Council for an Energy-Efficient Economy, one second of high-powered driving
can produce nearly the same volume of carbon monoxide emissions as a half
hour of normal driving.
2. Stick to the speed limit:
Drive within the speed limit. Higher speed means more energy spent on
overcoming friction and maintaining the momentum. Instead of driving at 75
mph, if you drive at 65 mph, your fuel economy will improve by about 10% and
tailpipe pollution will decrease. A leading consumer magazine found:
Slowing down from 75 mph to 65 mph resulted in a five-mile-per-gallon
performance increase
And slowing down from 75 mph to 55 mph saved 10 miles per gallon
According to Edmunds.com, reduced fuel consumption by 7%. Cruise
control will help you maintain a steady, constant speed, which will
reduce the need for acceleration and braking
3. Avoid rush hour:
The stop-and-go driving of rush hour burns gas and increases emissions of
smog-forming pollutants – not to mention the effects of road rage on your
health. Can you plan your schedule to avoid driving during peak traffic times?
Or maybe use a GPS to find a less busy route?
4. Avoid hard breaking:
Anticipate rather than breaking hard! This will prevent increased pollution,
wasted gas and wear on your breaks. This is especially true for congested,
high traffic areas.
5. Don’t idle for more than a minute:
The philosophy of managing your engine extends to idle time too. An idle but
turned on engine generates more pollution than driving, and it wastes fuel.
6. Use an electronic toll collection system:
Avis e-TollTM avoids cash payment lines at toll booths. Studies have found that
paying tolls electronically reduces hydrocarbons and carbon monoxide
emissions by 40-63% and reduces emissions by 16%.
7. Benefit from a GPS navigation system:
The GPS navigation from Avis, provides real-time traffic alerts to help you
avoid traffic jams and road construction. It also guides you to your destination
without getting you lost, eliminating the extra driving that could result when
you become lost. You save on gas, money and driving time while reducing
anxiety and stress.
Car Rental Partners
3RD HOME
Aeroplan
Eurostar
Exclusive Resorts
Fairfield Resorts
Holiday Network
Inspirato
Pebble Beach Company
Regus
Scootaround - Mobility Scooters
Upromise
Veterans Advantage
Avis Car Rental Services
Car Seat Rental, Child Safety and
Protection
Safety is our number-one priority at Avis. We want the right restraint and child
seat for your child. We recommend the following guidelines when selecting
infant and child seats for rental:
Up to 1 year old (and up to 20-22 pounds)
Rear-facing Infant-only car seat, Convertible or 3-in-1 seat
Ages 1-3 (and 20 to 40 pounds)
Rear-facing car seat until the top height and weight limit allowed by the
manufacturer is exceeded.
Ages 4-7 (or until 4'9" tall)
Forward-facing car seat until the top height and weight limit allowed by
the manufacturer is exceeded.
Age 8-12 (or at least over 4'9")
Booster Seat with lap and shoulder belts until the top height and weight
limit allowed by the manufacturer is exceeded
Big Kids Need Boosters
The U.S. Government recommends that from 40 to about 80 pounds
and about 4'9" tall, children should always be seated in a belt-
positioning booster. A booster seat lifts children so adult lap/shoulder
seat belts are "positioned" correctly and safely. Plus, booster seats offer
children better visibility and comfort.