TABLE OF CONTENTS
Page #
1 Executive Summary 4
2 Introduction To FBL
2.1 History 5
2.2 Group Information 5
2.3 Board of Directors 6
2.4 Management Information 7
3 Values
3.1 Threshhold Values 8
3.2 Differentiator Values 9
4 Products
4.1 Accounts 10
4.2 Customer Loans 14
4.3 Corporate Finance & Investment 15
5 Services 17
6 Branch Inner View 18
7 Financial Analysis
7.1 Current performance 19
7.2 External Envoirment
7.2.1 Social Envoirment 19
7.2.2 Task Envoirment 20
7.3 Three Years Financial Summery 22
7.4 SWOT Analysis 23
7.5 Performance
7.5.1 Financial Objectives 24
7.5.2 Other Objectives 24
8 Major Activities
8.1 Deparments of FBL
8.1.1 Account Opening Dep 26
8.1.2 Cash Deparment 31
8.1.3 Remittance Dep 32
8.1.4 Clearing Dep 33
8.1.5 Agri Dep 34
9 Conclusion 36
10 Recommendations 37
11 Boblography 38
1. Executive Summary
Pakistan after getting its independence, did not inherit a strong banking industry
and since then saw a number of events in the industry, like the nationalization of banks in
the 1970’s. However today, the banking industry of Pakistan has been growing over the
past few years, mainly because of the consistent policies implemented by the
Government of Pakistan, including the privatization of banks in Pakistan. Also the State
Bank of Pakistan’s, monetary policy has been very friendly toward the banking industry.
There are a number of different banks established in Pakistan, including local
incorporated commercial banks, foreign incorporated commercial banks, development
financial institutions, investment banks, housing finance companies, micro finance banks
and Islamic banks.
Faysal Bank Limited (FBL) started its operations in 1995 as a local bank of
Pakistan. On January 1, 2002, Al Faysal Investment Bank Limited, another group entity
in Pakistan, merged into Faysal Bank Limited which resulted in a larger institution. The
majority share holding of Faysal Bank Limited is held by Ihtmaar Bank B.S.C an
investment bank listed in Bahrain, while it has one subsidiary i.e. Faysal Management
Services (Pvt.) Limited (FMSL).
The company is committed to its clients' best interests as well as preserving a
good relationship by defining realistic objectives. Faysal Bank is continuously
innovating, delivery creative and high-quality solutions which fit best its clients’ needs.
It maintains a high ethical standards and unconditional compliance with
regulations and laws. It values its integrity and actively promotes the “know your
customer” policy amongst Faysal employees to ensure that the company is not involved
in any money laundry operation.
Hiring and retaining the best people while respecting diversity, encouraging self
improvement, recognizing and rewarding merit are the key values of Faysal Bank.