The letter requests that a late payment notation from a credit card company be revised as the writer had a medical emergency that caused them to miss a payment but has since improved their financial management; the writer hopes to purchase a home and wants the best interest rates.
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Goodwill Letter
The letter requests that a late payment notation from a credit card company be revised as the writer had a medical emergency that caused them to miss a payment but has since improved their financial management; the writer hopes to purchase a home and wants the best interest rates.
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{Date}
Attn: {Company Name}
{Credit Card Company Address}
Re: Acct # xxx xxx xxx
Dear Mr./Mrs. CEO/Pres,
I am writing concerning my experience with {company name} that is both a grateful “thank-
you” and a pressing request concerning a tradeline in my credit files that I would like to have
revised.
I received my {credit card company} on {date you received card} and took pride in the fact that
all my payments were routinely made in a timely manner. Unfortunately, in {whenever late
payment was made}, I had a tragic accident and was in the hospital over Christmas. I am the sole
provider for our family and was unable to go to work for over a month.
I did use what little vacation and sick time I had to cover our living expenses but needless to say,
this left us in an unfavorable position financially. Not only do we have three young children but
it was at the hardest time of the year since it was Christmas. Concessions had to be made and
regretfully, this led to a late payment on my {credit card company} account.
The loss of income, even though it was a short period of time was a brutal “wake-up” call for me
concerning financial responsibility. Since that incident, I have learned the essential
organizational and financial management skills I desperately needed at that point and my
payment history from {date} reflects that. I wish to thank you for your renewed confidence in me and for giving me a second chance at a positive relationship with {credit card company}, one
that I am determined to keep untarnished.
My wife and I are about to begin the process of purchasing a new home, and it has come to my
attention that the late notation from {credit card company} may prevent me from taking full
advantage of the best interest rates available. Since that notation does not reflect my current
status with {credit card company}, I am requesting that you please give me a second chance at a
positive credit rating by revising those tradelines. I sincerely hope that there is redemption at
{credit card company}, and I plead for such consideration.
If any additional documentation would assist in reaching a positive outcome, please feel free to
contact me.
I thank you again for the time you have spent reading this correspondence.