L’ORÉAL'S ETHICS PROGRAM
TIMELINE OF KEY DATES
2000
Publication of the Code of Business Ethics, given personally to each employee when joining the
group
2003
L’Oréal becomes a signatory of the United Nations Global Compact
The group refers to the Fundamental Conventions of the International Labor Organization in its
General Conditions of Purchase and Payment
2004
Publication of the first Sustainable Development Report
Start of the supplier social audit program
2005
Implementation of an annual country reporting system: Country Reporting Ethics
2006
Start of the social audit program for L’Oréal's production plants and distribution centers
2007
The Ethisphere Institute nominates L’Oréal as one of the “World’s Most Ethical Companies”
Appointment of Emmanuel Lulin as Chief Ethics Officer
New edition of the Code of Business Ethics
Introduction of two ethical competences in the manager appraisal system
2008
Jean-Paul AGON receives the Pace Leadership in Ethics Award from the Ethics Resource Center
Implementation of a “whistleblowing” system on a secure Internet site: "L’Oréal Ethics Open Talk”.
It allows employees to directly inform the Chief Ethics Officer of their concerns
Roll-out of the Ethics Auto-Evaluation tool
L’Oréal sponsors the first European Masters program in "Business Law and Ethics"
L’Oréal issues its ethics policy on Responsible Restructuring
2009
Launch of Ethics Day. Every year, employees from around the world can chat with the Group’s
Chief Executive Officer via a worldwide live webchat
Development of an Ethics Correspondents' network. They are in charge of assisting the Country
Managers in the implementation of the group's Ethics Program
The ethical competencies are added to the appraisal system for all Group employees
The Office of Chief Ethics Officer is certified ISO 9001
Creation of the "L’Oréal for Ethics" Excellence Bursary
2010
Second nomination as one of the “World’s Most Ethical Companies” by the Ethisphere Institute
Theme of Ethics Day: “The L’Oréal Spirit”
L’Oréal issues its policy on child labour
The network of Ethics Correspondents is expanded with 17 new appointments. 93% of employees
benefit from having a local ethics contact
The "L’Oréal Ethics Open Talk" website is available in five additional languages: Arabic, Greek,
Hebrew, Hindi and Indonesian
"L’Oréal for Ethics" Excellence Bursary on the theme of "The Importance of Ethics for Tomorrow's
Leaders"
2011
Theme of Ethics Day: “The L’Oréal Ethics Values”
The Ethics Correspondents’ network covers 40 countries. All Ethics Correspondents had access
in 2011 to a specific two-day training on the essentials of their mission
L’Oréal issues a policy on "Employment of Family and Friends"
Practical guide to ethics when dealing with suppliers: "The Way We Buy”
2012
Third nomination as one of the “World’s Most Ethical Companies” by Ethisphere
L’Oréal reaches the “Advanced Level” of the United Nations Global Compact
Theme of Ethics Day: “The Way We Work”. 22,000 employees in 67 countries participated and
asked more than 2,660 questions to their Country Managers
Questions on the ethics program added to the employer opinion survey
2013
L’Oréal is nominated one of the « World’s Most Ethical Companies » for the fourth time by the
Ethisphere Institute
L’Oréal is selected for the United Nations Global Compact 100 stock index
Theme of Ethics Day: “Ethics in Action”, worldwide live webchat with L’Oréal’s Chief Executive
Officer, Jean-Paul Agon, and local ethics chats with Country Managers in 67 countries. Over 50%
employees participated worldwide and asked more than 3,200 questions
The Ethics Correspondents’ network expands to 62 countries. 99% of employees benefit from
having a local ethics contact
Practical guide detailing the Group standards on the subject of corruption and providing guidance
on how to address situations employees may encounter: “The Way We Prevent Corruption”
2014
L’Oréal is nominated one of the « World’s Most Ethical Companies » for the fifth time by the
Ethisphere Institute
On May 20th, the Global Compact France association rewarded L'ORÉAL for its exemplary
environmental, social and societal communication. This ‘Advanced Level’ category award was
given by a special jury to Emmanuel Lulin, Senior VP & Chief Ethics Officer, L'Oréal’s
representative with the United Nations Global Compact
L’Oréal’s Chairman and Chief Executive Officer, Jean-Paul Agon, signs the Women’s
Empowerment Principles, a UN Women and UN Global Compact initiative, which aims to promote
gender equality and the empowerment of women in the workplace, marketplace and community
Theme of Ethics Day: “Open Talk”, worldwide live webchat with L’Oréal’s Chairman and Chief
Executive Officer, Jean-Paul Agon, and local ethics chats with Country Managers in 70 countries.
Over 50% employees participated worldwide and asked more than 4,000 questions
New edition of the Code of Ethics, available in 45 languages
2015
L’Oréal is nominated one of the « World’s Most Ethical Companies » for the sixth time by the
Ethisphere Institute
Practical Guide detailing Guide the Group’s standards and providing guidance on how to recruit
candidates with respect and integrity: "The Way We Recruit"
st nd
L’Oréal reaches 1 place worldwide in the Personal and Household Goods sector and 2
globally, with a grade of Aa+, in the Covalence EthicalQuote, a reputation index tracking the
world’s largest 581 companies on environmental, social, governance, corporate social
responsibility, ethics and sustainability (May 2015)
L’Oréal joins the UN Global Compact Lead group, a group reserved for the most advanced
companies on responsible business
