RESUME
AJAJUL ANSAR
Present Address:-
House No. B -12 Deepak Marg
Adarsh Nagar Md Road Jaipur-302004
Mob No- 6377261748
Email : ezajulaalam786@gmail.com
Career Objective
To become a valuable asset to an organization by aligning personal growth with
organizational objectives and utilize my abilities to achieve desired goals.
Summary of skills
System maintenance, troubleshooting and provide solutions for OS and hardware related
issue.
Goodknowledge ofMicrosoftWindowsServer2008and Active Directory,Lightweight
Directory Services, DNS,DHCP,WDS,RADIUS,VPN
Good Knowledge ofCCNA,Vlan,Vtp,ACL, NAT, Routing,
Redistribution, Switching.
KnowledgeofN+,SubnettingofIpv4, Ipv6.
Strong interpersonal and communication skills.
Problem solving skills with the ability to actively review and improve procedures.
Educational Qualification:-
12th passed 2019 from Nepal
10th passed 2017 from Nepal
Experience
Network Hub Jaipur IT Support Engineer
October 2017 to September 2018
Handled technical troubleshooting within an enterprise environment, including system
crashes, slow downs and data recoveries. Engaged and tracked Priority 1 issues, with
responsibility for the timely documentation, escalation (if appropriate), resolution and closure
of trouble tickets.
Team Computer Roles and responsibilities:
Computer Application installation and support .
Installation of LAN Switches and configuration.
System maintenance, troubleshooting and provide solutions for OS and hardware related
issue.
Performs complete configuration / installation of LAN switches, Application installation and
testing.
Day to day Tech support and working with members of the technical team to providing
technical support for Application & OS related issue. Data and IP network and handling the
technical escalations.
Configuration of complex IP Network, integrated network equipment and working with
members of the team to resolve design and configuration issues.
Interacts with various internal groups and employees to exchange information related to
project assignments. Performs direct, hands-on implementation etc.
Network Hub Roles and responsibilities:
Installation, Configuration, Troubleshooting, and Upgrading Windows OS (XP
Pro, Vista, win 7, win 8.
Installation, Configuration and Troubleshooting of Microsoft Office Outlook 2003, 2007,
2010, 2013.
Installing and troubleshooting of Local and Network printers.
Configuring and troubleshooting VPN for client.
Installing and updating Avast and Microsoft Security Extensional, Bitdefender Antivirus.
Reimaging and installing different software’s on Laptops and Desktops.
System update and Microsoft Patch Management.
Technical Qualification:-
Diploma in Computer Hardware and Networking from RNS vaishlinagar jaipur
Experience in Installation and administration of LAN, WAN, PCs, Servers and Microsoft
Office Application.
Specialized in maintaining servers and clients as well as resolving all services
related problems.
Strengths:-
Having Knowledge of Hardware & OS related Troubleshooting.
Networking (LAN) troubleshooting.
Installation of device drivers & hardware components.
Installation of Software’s installation of window XP, WIN 7, SERVER-2008 &
troubleshooting.
Oversee maintaining of computer, IP Phones, operating system and regular maintenance.
Current Company
Skyway I-Net Solutions Pvt Ltd. Network Engineer
September 2018 to Running
Handling Dialer Management over 120 Agents and coordinate with IT Team and
fulfill the requirement of agents and management over network related issues.
Provide Support Over Call and take remote access of clients and resolve their issue
ASAP.
Personal Details:-
Father’s Name : MD. Mainuddin Ansari
Mother’s Name : Mrs. Amina Khatun
Date of Birth : 31th October 2000
Marital Status : Unmarried
Nationality : Nepalese
Sex : Male
Languages Known : English,Hindi,Neapli,Bhojpuri and Maithli
Hobbies : Reading & Internet surfing
Declaration:-
I hereby declared that all the information provided here are correct to best of
my knowledge references will be provided on demand.
Date:
Place
