RC Manubhai Group of Companies PERFORMANCE AGREEMENT 2020/21
Section 1 – Employee Information
Name Employee ID Position Time in Present Position
Group- CFO
Company / Department Location Period Covered 12 MONTHS
RCM Group Head Office From: 1ST July 2020 30th June, 2021
Section 2 – Summary of Business Unit or Department Targets As Related To Your Role
HEAD THE GROUP FINANCE DEPARTMENT
Section 3c – Evaluatio
Actual Results n by
Section 3a – Performance (Self Superviso
Targets (SMART) Key Performance Indicator Measures Target Timeline Weight Score Evaluation) r
CONSOLIDATED GROUP MARGIN Gross Profit $35,148,083 0.0%
CONSOLIDATED NET MARGIN Net Profit 35.0%
Credit management - Group Level To be decided - Creditor Days 2.0%
8.0%
- PROVISION OF BAD DEBTS PERCENTAGE OF TOTAL DEBTORS
GROUP Gearing Gearing Ratio 5.0%
FINANCE 40
GROUP Operating Cost Management (Ensure implementation of procurement policies
to achieve purchases within approved OPEX and CAPEX Budgets Opex (%) of Gross Margin 30.0%
GROUP Liquidity Current Ratio (CA/CL) 5.0%
Quick Ratio ((CA-INVENTO)/CL) 5.0%
Group Bank Facility NIL Violation on Bank Facility 5.0%
Ensure treasury tools are used to Minimize
currency exposure 5.0%
Staff Retention Finance IT Procurement Turn Over rate Minimum 5% 5.0%
Staff Motivation Index Finance IT Procurement External Staff Survey Once a Year 80% 5.0%
Ensure a ready talent pipeline to support
RECRUITMENT business expansion/growth NIL VACANCIES 10.0%
Implement effective succession planning at both
SUCCESSION senior and leadership Group Staff to all have succession Plan
STAFF MORAL Finance IT Procurement (ABSENTISM) Leave Management NIL Absentism and Leave Plan for team 5.0%
8 TRAINING HOURS PER QUARTER and Safety training for each team
DEVELOPMENT Finance IT Procurement (TRAINING) member in the team. (minimum one) 15.0%
Suggestion box in all offices,Questionnaires through email
STAFF LOYALTY Finance IT Procurement STAFF SATISFACTION quarterly,Employee committees & Staff talk quarterly 10.0%
LEARNING & GROWTH 20
A) CULTURE (Systematic Organisation Learning) Knowledge Management of all staff (Technological Savvy i.e SAP,
Action achievmenet- perception - culture Avaya Telephony Use GMAIL Instant Messeging, video conference
ORGANISATIONAL ALIGNMENT Finance IT Procurement interpretation - values add etc., 15.0%
Staff ACCOUNTABILITY, LESS CONFLICT, RESULTS , FULL
B) TEAM WORK COMMITMENT OF STAFF (360 Measure approach) 10.0%
Aproachability with staff, engage openly with staff (360 Measure
C) LEADERSHIP 1) Healthy Staff Relationship Skilapproach) 10.0%
Do staff understand the Strategy (do they think and believe like you
2) Openness to diversity (360 Measure approach) 7.5%
Staff relationships like with those whom you lead (360 Measure
3) Connects with staff approach) 7.5%
Product diversification Avail finanacing for product diversification 6 15.0%
Timely and Accurate reporting to meet internal 1.Accurate reports for Board decision Making
and external deadlines, ensure compliance Back 2.
office SLA performance 99%. TraCk performance Monthly reporting on performance of projects
of every business unit and customer on
profitability and STOP SALES ON NON
Reporting/ Customer service PERFORMING SEGMENTS 30.0%
CUSTOMER Number of profitable new retail stations 20
New Retail Stations Financing In Group TARGET operating Financing In Group 15.0%
Financing New commercial volume intoduced &
MARKET SHARE sustained in All products 10.0%
System downtime/Outages in group Number of times system is down in a period 99% uptime 10.0%
How many times system is down and how long it
System Robustness in group takes for recovery (Manual intervention) 99% Uptime, Maximum 1 hour recovery 10.0%
How many times the different system security
System Integrity in group mechanisms are breached 100% none breach 10.0%
0 days
No of lost work days Finance IT Procurement in group Number of lost days due to accident 5.0%
Recordable total incidence Finance IT Procurement in group Cases of personal injuries and near misses Nil Fatal/ injury incidences 10.0%
Cases of fraud and irregularities Nil Fraud and irregularities incidences 10.0%
Finance Risk Monitoring of finace risk Raise flag on risk under finance ownership 10.0%
INTERNAL BUSINESS 20
PROCESS Compliance levels (Internal, External & regulatory) % non conformity 100% conformance 10.0%
Ensure stron internal controls and system to
Process Risk Management ensure no income leaks zero preventable fraud incidence 25.0%
Project Appraisal ensure proper project appraisal and approvl process 10.0%
Project Monitoring and raise red flag on projects not completed on
time and approved budget 10.0%
post implementation review 10.0%
TOTAL SCORE 100
Section 4 – Interim Progress Review (Mid Year Review)
Review Dates Comments
Section 5 – Employee Performance Self Evaluation
Exceptional Performance Meets Performance Expectations Falls Short of Performance Expectations
Section 6– Performance Feedback and Evaluation
To Be Completed by Supervisor
Written Performance Feedback:
Exceptional Performance Meets Performance Expectations Falls Short of Performance Expectations
5 4 3 2 1
Section 7 – Employee Comments
Section 8 – Employee, Supervisor and Next Higher Level Review
Employee Signature Date Supervisor Name Signature Date Next Higher Level Signature Date
XXXX CEO CHAIRMAN
