Project

Management
Office
Maturity Model
Dr. Oktri Mohammad Firdaus, S.T., M.T., IPM.

Dr. Arief Rahmana, S.T., M.T.

2 Day - Workshop: “Penerapan Project Management Office - PMO dalam Proyek Infrastruktur BUMN Karya dan Anak Perusahaan”
22 - 23 Februari 2018, Hotel Harris Ciumbuleuit - Bandung
 Introduction
• The degree of maturity of a PMO results from the
extent to which it is capable of generating value for its
customers and for the organization as a whole.
• In a first analysis, it might be possible to suppose that
the maturity of a PMO might evolve in the sense of
operating less operationally and more strategically.
• However, a more careful assessment may provide us
with a different view of the process by which a PMO
matures.

2 Day - Workshop: “Penerapan Project Management Office - PMO dalam Proyek Infrastruktur BUMN Karya dan Anak Perusahaan”
22 - 23 Februari 2018, Hotel Harris Ciumbuleuit - Bandung
 …Introduction
• In a simple analogy that will help us have a better
understanding of the issue, we might imagine a
company’s organizational structure.
• At the lowest level we have, for example, a cleaner
(acting operationally), and at the highest level we
have the president (acting strategically).

2 Day - Workshop: “Penerapan Project Management Office - PMO dalam Proyek Infrastruktur BUMN Karya dan Anak Perusahaan”
22 - 23 Februari 2018, Hotel Harris Ciumbuleuit - Bandung
 …Introduction
• The question is: What is a mature cleaner? Is he a president?
• Or is he a professional who is capable of using the best
cleaning techniques and practices in order to comply with
his operational mission?
• On the other hand, what is an immature president? Is he a
cleaner?
• Or is he a president with little experience and knowledge,
and therefore, incapable of fully fulfilling his strategic mission
in the company?

2 Day - Workshop: “Penerapan Project Management Office - PMO dalam Proyek Infrastruktur BUMN Karya dan Anak Perusahaan”
22 - 23 Februari 2018, Hotel Harris Ciumbuleuit - Bandung
 Managing one or more portfolios (Scope:
Enterprise/Approach: Strategic)
• Level 0 – The PMO does not provide this service.
• Level 1 - The PMO maintains a list of active projects throughout the organization.
• Level 2 - The PMO maintains a list of active projects and programs throughout the
organization and establishes their prioritization but does not follow a structured portfolio
management process.
• Level 3 - The PMO maintains a list of active projects and portfolios, prioritizes them
throughout the organization, and establishes formal processes, acting as facilitator in the
definition (identification, categorization, evaluation, selection), development (prioritize, balance
and commitment) and implementation (monitoring, review and change management) of the
portfolio.
• Level 4 - The PMO maintains a list of active projects and portfolios, prioritizes them
throughout the organization, and establishes formal processes, acting as facilitator in the
definition (identification, categorization, evaluation, selection), development (prioritize, balance
and commitment) and implementation (monitoring, review and change management) of the
portfolio. The PMO uses an integrated system to automate the organization's portfolio
management process.

2 Day - Workshop: “Penerapan Project Management Office - PMO dalam Proyek Infrastruktur BUMN Karya dan Anak Perusahaan”
22 - 23 Februari 2018, Hotel Harris Ciumbuleuit - Bandung
 Develop and implement the project management
methodology (Scope: Enterprise/Approach: Tactical)

• Level 0 - The PMO does not provide this service.

• Level 1 - The PMO has developed a basic methodology for the
organization, but it is not used consistently on all projects.
• Level 2 - The PMO has developed a standard methodology for the
organization, aligning possible existing methodologies in different areas,
and the methodology used in most projects in the organization.
• Level 3 - The PMO has developed a standard methodology for the
organization, and it is used by all projects as it is mandatory unless a
specific waiver is requested and approved.
• Level 4 - The PMO has developed and improved the standard
methodology for the organization focusing on best practices and
continuous improvement.

2 Day - Workshop: “Penerapan Project Management Office - PMO dalam Proyek Infrastruktur BUMN Karya dan Anak Perusahaan”
22 - 23 Februari 2018, Hotel Harris Ciumbuleuit - Bandung
 Monitor and control project /program performance (Scope:
Enterprise/Approach: Operational)

• Level 0 - The PMO does not provide this service.

• Level 1 - The PMO monitors and controls the project /program
performance considering time, cost, quality and customer satisfaction
and provides follow-up reports without analysis upon request.
• Level 2 - The PMO monitors and controls the project /program
performance considering time, cost, quality, and customer satisfaction
and analyzes the available data.
• Level 3 - The PMO monitors and controls the project /program
performance considering time, cost, quality, and customer satisfaction,
analyzes data, and takes preventive and corrective actions working
proactively with project /program manager and senior management.

2 Day - Workshop: “Penerapan Project Management Office - PMO dalam Proyek Infrastruktur BUMN Karya dan Anak Perusahaan”
22 - 23 Februari 2018, Hotel Harris Ciumbuleuit - Bandung
 The Three Dimensions of the PMO
Maturity Cube

2 Day - Workshop: “Penerapan Project Management Office - PMO dalam Proyek Infrastruktur BUMN Karya dan Anak Perusahaan”
22 - 23 Februari 2018, Hotel Harris Ciumbuleuit - Bandung
 Center for Business Practices PMM
• Level 1: Initial Phase

• Level 2: Structure, Process, and Standards

• Level 3: Institutionalized Project Management

• Level 4: Managed

• Level 5: Optimizing

2 Day - Workshop: “Penerapan Project Management Office - PMO dalam Proyek Infrastruktur BUMN Karya dan Anak Perusahaan” 01-9
22 - 23 Februari 2018, Hotel Harris Ciumbuleuit - Bandung
 Kerzner’s PMM Model
• Level 1: Common Language

• Level 2: Common Processes

• Level 3: Singular Methodology

• Level 4: Benchmarking

• Level 5: Continuous Improvement

2 Day - Workshop: “Penerapan Project Management Office - PMO dalam Proyek Infrastruktur BUMN Karya dan Anak Perusahaan” 01-10
22 - 23 Februari 2018, Hotel Harris Ciumbuleuit - Bandung
 ESI International’s Project Framework
• Level 1: Ad Hoc

• Level 2: Consistent

• Level 3: Integrated

• Level 4: Comprehensive

• Level 5: Optimizing

2 Day - Workshop: “Penerapan Project Management Office - PMO dalam Proyek Infrastruktur BUMN Karya dan Anak Perusahaan” 01-11
22 - 23 Februari 2018, Hotel Harris Ciumbuleuit - Bandung
 SEI’s Capability Maturity Model Integration
• Level 1: Initial

• Level 2: Managed

• Level 3: Defined

• Level 4: Quantitative Management

• Level 5: Optimizing

2 Day - Workshop: “Penerapan Project Management Office - PMO dalam Proyek Infrastruktur BUMN Karya dan Anak Perusahaan” 01-12
22 - 23 Februari 2018, Hotel Harris Ciumbuleuit - Bandung
2 Day - Workshop: “Penerapan Project Management Office - PMO dalam Proyek Infrastruktur BUMN Karya dan Anak Perusahaan”
22 - 23 Februari 2018, Hotel Harris Ciumbuleuit - Bandung
2 Day - Workshop: “Penerapan Project Management Office - PMO dalam Proyek Infrastruktur BUMN Karya dan Anak Perusahaan”
22 - 23 Februari 2018, Hotel Harris Ciumbuleuit - Bandung
2 Day - Workshop: “Penerapan Project Management Office - PMO dalam Proyek Infrastruktur BUMN Karya dan Anak Perusahaan”
22 - 23 Februari 2018, Hotel Harris Ciumbuleuit - Bandung
2 Day - Workshop: “Penerapan Project Management Office - PMO dalam Proyek Infrastruktur BUMN Karya dan Anak Perusahaan”
22 - 23 Februari 2018, Hotel Harris Ciumbuleuit - Bandung
2 Day - Workshop: “Penerapan Project Management Office - PMO dalam Proyek Infrastruktur BUMN Karya dan Anak Perusahaan”
22 - 23 Februari 2018, Hotel Harris Ciumbuleuit - Bandung