ASSIGNMENT
OUMH2203
                          ENGLISH FOR WORKPLACE COMMUNICATION
                                    MAY 2020 SEMESTER
INSTRUCTION
1. All tasks must be delivered in English.
2. The cover sheet of your assignment must contain the following information: Course code
   and name / Semester / Your full name and student number / Your email address and mobile
   number.
3. For written assignment, use Times New Roman or Arial, 12-point font, with 1.5-line spacing
   in A4 format. Ensure that the assignment you submit is paginated.
4. Present your responses to the tasks in a SINGLE portfolio file (PDF or Word format). Adhere
   to the following structure:
       i.   Cover sheet
       ii. Response to Task 1 – A link of the video presentation
       iii. Response to Task 2 – Reflective Report/Essay
5. Submit your portfolio ONLINE in a single file by (26th JULY 2020)
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6. Late submission without prior permission will be penalized with marks deduction.
1. This assignment accounts for 60% of the total marks for the course:
       a) Video Presentation                   – 40%
       b) Reflective Report/Essay              – 20%
                         TASK 1: INDIVIDUAL VIDEO PRESENTATION
The   task                                                                    set for this
                                                                              assignment are
designed                                                                      to help you
meet the                                                                            following
course                                                                                learning
outcomes                                                                      (CLOs):
   1) Describe basic language-based skills in interpersonal communication, business etiquette
       and relationship-building in workplace contexts; and
   2) Discuss relevant principles, techniques, skills and strategies of oral and written
       communication modes geared to a range of business audiences
* CLO 3 will be tested in the MCQ items.
                                           2
TASK
You are employed in a famous sales company in Malaysia. You are required to make a
presentation about a new product or service. The company requires you to submit a 10 - 15
minutes convincing video presenting this new product/ service to the board.
The followings are the requirements that you need to consider in preparing the video:
   a. "Create" a logical new product or service to offer. You are free to use existing product/
        service but you must creatively modify it (transform into new product/ service).
   b. Prepare your notes and visual aids for the product/ service.
   c. Plan your script of the video. You might want to use applications to further exemplify
        the presentation like PowerPoint Presentation, iMovie, Funimate, Adobe and many
        others.
   d. Record a 10 - 15 minutes presentation of the product/service.
        i.        Make sure that you introduce yourself and the product/service
        ii.       The content must explain the advantages and the specialities of the
                  product/services.
        iii.      Your presentation must be convincing and professional.
        iv.       You must offer an ending (conclusion) in the video.
   e. Make sure the recording content is authentic, clear and engaging. In other words, “you
        are the script writer, the speaker and maybe even, the producer!” Thus, you need to be
        creative as if you are presenting in a board meeting.
   f. Prepare a link to your presentation. Choose either to upload your video on YouTube, a
        blog website, Facebook or any online drive (Google Drive/ OneDrive etc). Submit this
        link in your assignment. Make sure this link is accessible.
NOTE:
* Refer to the assignment rubrics as a guide to achieve cohesion and coherence.
                                                                                  [Total: 40 marks]
                                               3
                                TASK 2: REFLECTIVE REPORT/ESSAY
The task set for this assignment are designed to help you meet the following course learning
outcomes (CLOs):
      1) Describe basic language-based skills in interpersonal communication, business
         etiquette and relationship-building in workplace contexts; and
      2) Discuss relevant principles, techniques, skills and strategies of oral and written
         communication modes geared to a range of business audiences
TASK
IMPORTANT: This task is a continuation of your video presentation: Convincing video to offer
new product/service.
Write a 4-5 pages reflection on the process of carrying out the video presentation.
Your reflection essay MUST include the following (although it might not be in order):
i)    Reflection on the process; the planning stage of the video, during the recording of the
      video and after the video has been recorded. Reflect on the challenges and what you did
      to overcome these challenges. How did you do as the ‘director’ and the ‘speaker’?
ii)   The timeline of completing the visual aids accompanying the recording of the video. How
      long did you plan and record etc? How important is creativity and innovation in this task?
      Why do you say so?
iii) Reflection of how things could have been done in a better way. What might be the
      advantages/disadvantages of recording this video? During the process of the video,
      there might be some instances where you realised you could have done it in an easier
      way. Describe this situation.
iv) Show the video to ONE person and inquire if the speech is convincing. If he/she believe
      the video is not effective, ask for other suggestions that might help improve the speech
      or the product/service. Share this person’s thoughts in your reflective essay.
v)    Your personal thoughts of completing this task (the video presentation). How do you feel
      about it? If you feel the video recording is not advisable, what would be a better
      alternative? Explain your rationale.
                                                4
Refer to the assignment rubrics as a guide to achieve cohesion and coherence.
                                                                          [Total: 20 marks]
                                             5
REFLECTIVE ESSAY OUTLINE
REFLECTIVE ESSAY
Introduction
(5-10 lines)
Body
(all the 5 criteria mentioned above)
Conclusion
(5-10 lines)
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                                                                                                                          ATTACHMENT
                                                         RUBRICS TO ASSESS A VIDEO PRESENTATION
      OUMH2203 ENGLISH FOR WORKPLACE COMMUNICATION / MAY 2020
                                   Excellent                          Good                            Fair                         Poor
Criteria         Weight
                                       4                                 3                              2                            1
 nt of the         2      Covers the task in depth         Includes basic knowledge       Includes essential             The content includes         N
 ct/ service              with details and examples.       of the task.                   information about the          minor details of the
                          The knowledge of the             The knowledge of the           product/service, but not       product/service. The
                          product/service is               product/service is             presentation is moderately     content is not inviting to
                          excellently convincing. The      convincing.                    convincing. The content is     the viewer.
                          presentation of ideas is         The presentation of ideas is   not very organized or
                          very inviting to the viewer.     good and inviting to the       moderately detailed.
                                                           viewer.
 ality &          1.75    The ideas show great             The ideas show originality     The ideas show less            The ideas show no            N
 vity of ideas            originality. The ideas are       with the use of own ideas      creativity and very rigid.     creativity and very          n
                          creative, professional and       and creativity.                The content is rather stiff    boring. The content is
                          witty.                                                          and not smooth.                presented as “reading”
                                                           Good use of visual aids and                                   and not natural
                          Excellent use of visual aids     there are additional           Moderate use of visual aids
                          and extra creative efforts       creative efforts               and few creative efforts       Lacks visual aids and any
                                                                                                                         creative efforts
nisation and      2.5     The structure and details        There are clear attempts to    There are attempts to          Little effort has been       N
 ntation of               of the video presentation        make the video                 make the video interesting     made to make the video       m
peaker                    are placed in a logical          presentation interesting       but the structure and the      interesting.                 v
                          order and the way they           but in one or two parts, the   organisation of the video      The structure and the        N
                          are presented effectively        details appear incoherent.     lacks direction that affects   organisation of ideas in     a
                          keeps the interest of the                                       viewer’s comprehension.        the video is not smooth      c
                          viewer.                          Speech is natural, fluent                                     and lacks cohesion.          u
                                                           and audible.                   Speech is quite natural,
                          Speech is effectively                                           fluent and audible.            Speech is not natural,
                          natural, fluent and              The gestures and                                              fluent and audible.
                          audible.                         expressions are quite          The gestures and
                                                           spontaneous.                   expressions show some          The gestures and
                          The gestures and                                                sign of nervousness.           expressions clearly show
                          expressions are natural,                                                                       signs of nervousness.
                          very relaxing and
                          spontaneous.
all Video         1.5     The overall quality of the       Most of the quality of the     The quality of the video is    The quality of the video     T
                          video and the focus were         video and the focus were       not very good but the          is acceptable but the        v
                          excellent and assist             good.                          overall focus was              overall focus was not        o
                          viewer’s comprehension.                                         acceptable.                    good or quite bad.           v
                                                           The ending part is                                                                         a
                          The ending part of the           recognizable, but does not     There is no clear ending or    There is no clear ending
                          video is recognizable and        effectively close the video.   the ending part is             part. The video just
                          gives very clear and                                            unexpected/ not                ends.
                          meaningful closure to the                                       interesting.
                          video.
f Language        2.25    No errors in grammar and         Minimal errors in grammar      Some errors in grammar         A lot of errors in           T
                          language that distracts the      and language that does not     and language that affects      grammar and language         e
                          viewer from the content.         affect viewer’s                viewer’s understanding.        that affects viewer’s        p
                          The choices of words are         understanding. The choices     Some of the words used         comprehension. The           l
                          very appropriate and             of words are mostly            are not suitable for the       choices of words are         L
                                                                             7
                           suitable for the video and        appropriate and suitable       video and targeted              very poor and not              n
                           targeted audience.                for the video and targeted     audience.                       appropriate the video          t
                                                             audience.                                                      and targeted audience.         t
                                                                                                                                                           a
                  10
        *QN = Question Number
                                                               RUBRICS FOR REFLECTIVE REPORT
            OUMH2203 ENGLISH FOR WORKPLACE COMMUNICATION / MAY 2020
                                                                                                                                              Unsatisfac
                                           Excellent                     Good                      Fair                    Poor                     Or
         Criteria                                                                                                                              No respo
                         Weight
                                               4                           3                         2                       1                        0
  Introduction             0.5       The introduction is         The introduction is      The introduction is      There is no clear       There is no
                                     excellently written.        good.                    sufficient               introduction.           introduction.
  Reflections              3.5       Convincing, critical        Critical and detailed    Thorough and             Significant             Mere descript
                                     and detailed                discussion of the        detailed discussion      inadequacies in the     activity; pre, d
                                     discussion of the           activity; pre, during    of activity; pre,        discussion of the       and post
                                     activity; pre, during       and post                 during and post          activity; pre, during
                                     and post                                                                      and post                Does not
                                                                 Demonstrates good        Demonstrates                                     demonstrate
                                     Demonstrates very           understanding and        satisfactory             Demonstrates a lack     understanding
                                     good understanding          insights of the 5        understanding and        of understanding        insights of the
                                     and insights of the 5       criteria required.       insights of 5 criteria   and insights of the 5   criteria requir
                                     criteria required.                                   required.                criteria required.
                                                                 Personal reflections
                                     All personal                and relevant             Some personal            Too few personal
                                     reflections and             examples are             reflections and          reflections and
                                     relevant examples           essential and            relevant examples        examples are
                                     are very essential          detailed.                are somewhat             unimportant or not
                                     and detailed.                                        essential and            detailed.
                                                                                          detailed.
  Conclusion               0.5       The conclusion is           The conclusion is        The conclusion show      The conclusion is       There is no
                                     well connected to all       connected to all the     some connections to      not clearly written.    conclusion.
                                     the reflections.            reflections.             the reflections.
  Language/                0.5       Writer makes no             Writer makes             Writer makes some        Writer makes a lot      Writing is gen
  Grammar                            errors in grammar or        minimal errors in        errors in grammar,       of errors in            incomprehen
                                     spelling that               grammar, structure       structure, or spelling   grammar, structure      due to gramm
                                     distracts the reader        and spelling that        that affect reader’s     or spelling that        structures and
                                     from the content.           does not affect          understanding.           affect reader’s         spelling mista
                                                                 reader’s                                          comprehension.
                                                                 understanding.
Total                       5
                    *QN = Question Number
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