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Giving Directions

This document provides guidance on giving directions to guests inside buildings and while traveling. It emphasizes using clear language like turn left, turn right, go straight ahead and prepositions of place. Hotel staff should familiarize themselves with property details and use polite, clear communication when assisting guests. Examples demonstrate speaking slowly, allowing time to write down instructions, and using hand gestures to reinforce verbal directions. The overall goal is to help guests effectively reach their desired locations.

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harriz481 BINA MUTU BANGSA
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639 views3 pages

Giving Directions

This document provides guidance on giving directions to guests inside buildings and while traveling. It emphasizes using clear language like turn left, turn right, go straight ahead and prepositions of place. Hotel staff should familiarize themselves with property details and use polite, clear communication when assisting guests. Examples demonstrate speaking slowly, allowing time to write down instructions, and using hand gestures to reinforce verbal directions. The overall goal is to help guests effectively reach their desired locations.

Uploaded by

harriz481 BINA MUTU BANGSA
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Giving Directions

Slide 1
Giving Direction
(On the road and inside a building/hotel/restaurant)

(gambar orang sedang menunjukkan arah)

Slide 2
From time to time hotel guests need to find a place and they
need to ask hotel staff for help.

Verbs:
turn left, turn right, go straight ahead, go past, cross
Prepositions of place:
At the corner of, next to, opposite, between
Example of phrases:
- Where is the public toilet?
- Can you give me directions to the nearest shopping mall
- How can I get to the swimming pool?
Slide 3
Before giving direction to hotel guest

Make sure!
- Hotel information
- General information
- Proper Body Language
(Gambar orang sedang menunjukkan arah)

Slide 4
Giving Direction on the road
A.Can you please tell me how I can get to jalan raya Bogor?
B. Of course, go straight on till you see the hospital and turn left

Slide 5
Giving Direction inside a building/hotel/restaurant

A. Where is the toilet?


B. Certainly sir, please go along this corridor and turn left
Slide 6
- Speak slowly so the other person can understand
- Speak slowly so the other person can write down the
instructions if talking on the phone
- Use your hands to demonstrate your explanation (left,right
or straight on)
- Use the word “please” when you are asking someone for
directions. It’s polite and people are most likely to help
you.

Slide 7

Contoh video giving direction

Slide 8
Terima kasih…thank you…hatur nuhun

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