Chapter 5: Testbank Questions
1. The two major types of system software programs are utility programs and the ________.
charms
application software
user interface
operating system
Answer: operating system
2. The ________ of the operating system enables users to communicate with the computer system.
window
modem
network adapter card
user interface
Answer: user interface
3. OS X is the operating system developed by ________.
Apple
Microsoft
Google
Linux
Answer: Apple
4. All of the following are examples of network operating systems EXCEPT ________.
Windows 8
Linux
OS X
MS-DOS
Answer: MS-DOS
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5. UNIX was developed by Ken Thompson and Dennis Richie, who worked at ________.
IBM
Microsoft
Xerox
AT and T's Bell Labs
Answer: AT and T's Bell Labs
6. Most supercomputers use the ________ operating system.
UNIX
Linux
Windows
iOS
Answer: Linux
7. Which of the following operating systems are used on most tablets?
Windows and iOS
Windows and Android
Android and iOS
BlackBerry and Windows
Answer: Android and iOS
8. Most smartphones use operating systems developed by ________.
Google and Apple
Apple and Microsoft
Microsoft and Google
Symbian and Apple
Answer: Google and Apple
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9. Which operating system is used by most desktop and laptop computers?
Windows
OS X
Linux
UNIX
Answer: Windows
10. Windows 8 uses a(n) ________ account for easy access and storage of online files.
iCloud
Chrome
OneDrive
eye OS
Answer: OneDrive
11. The latest version of the Mac OS X is ________.
Snow Leopard
Mavericks
Mountain Lion
Tiger
Answer: Mavericks
12. Which of the following is NOT a user interface?
command-driven
application programming interface (API)
menu-driven
graphical user interface (GUI)
Answer: application programming interface (API)
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13. Using hard disk space to temporarily store data or instructions from RAM is referred to as ________.
spooling
interrupting
compressing
virtual memory
Answer: virtual memory
14. Each device attached to your computer comes with a special program called a(n) ________ that enables the device
and operating system to communicate with each other.
device driver
translator
interpreter
device configurator
Answer: device driver
15. Which of the following is the first step in the boot process?
The BIOS is activated by turning on the computer.
The BIOS checks that all devices are in place.
The OS is loaded into RAM.
Configuration and customization settings are checked.
Answer: The BIOS is activated by turning on the computer.
16. The basic input/output system (BIOS) is stored on a ________ chip.
ROM
CPU
RAM
CMOS
Answer: ROM
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17. All of the following are terms related to part of the boot process EXCEPT ________.
ROM
CMOS
RAM
USB
Answer: USB
18. Errors in computer software are called ________.
worms
beetles
bugs
spiders
Answer: bugs
19. C: denotes a ________ directory that is at the top of the filing structure of a computer.
top-level
cluster
root
upper-level
Answer: root
20. When using Windows 8 File Explorer, which view provides the most information at a glance?
List
Content
Tiles
Details
Answer: Details
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21. All of the following can be used in an OS X file name EXCEPT ________.
:
#
%
$
Answer: :
22. The location of a file is specified by its ________.
drive identifier
file path
file type
file extension
Answer: file path
23. C:\Windows\System32\drivers\etc\protocol is an example of a file ________.
extension
type
path
list
Answer: path
24. Which of the following is the name of a Microsoft Excel file?
inventory.xlsx
inventory.wpd
inventory.accdb
inventory.pdf
Answer: inventory.xlsx
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25. Deleted files on a Mac computer are moved to the ________.
Garbage Can
Recycle Bin
Trash
Wastepaper Basket
Answer: Trash
26. Which of the following Windows utility programs arranges pieces of files on your hard drive to allow for faster
access?
Disk Cleanup
Disk Defragmenter
Error-checking
Task Manager
Answer: Disk Defragmenter
27. Which of the following is NOT a Windows utility program?
Disk Cleanup
Desktop
Disk Defragmenter
System Restore
Answer: Desktop
28. Which utility removes redundancies in a file to reduce the file size?
Disk Cleanup
File Compression
Error-checking
Disk Defragmenter
Answer: File Compression
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29. You can use the Windows ________ to check on a nonresponsive program.
System Restore
Backup utility
Error-checking
Task Manager
Answer: Task Manager
30. Mac OS X includes a backup utility called ________.
System Restore
Time Capsules
Time Machine
Carbonite
Answer: Time Machine
31. The __________ is a group of programs that controls how your computer functions.
Scoring Attribute: System Scorable
Answer: a. operating system and b.OS
32. iOS was developed by __________ as the operating system for its tablets and smartphones.
Scoring Attribute: System Scorable
Answer: a. Apple
33. The fuel-injection system in car engine uses a(n) __________ operating system.
Scoring Attribute: System Scorable
Answer: a. real-time
34. Most supercomputers use the __________ operating system.
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Scoring Attribute: System Scorable
Answer: a. Linux
35. The majority of smartphones use the __________ and __________ operating systems.
Scoring Attribute: System Scorable
Answer: a. Android/b. iOS
36. Linux download packages are called distributions or __________ .
Scoring Attribute: System Scorable
Answer: a. distros
37. MS-DOS first used a(n) __________ interface.
Scoring Attribute: System Scorable
Answer: a. command-driven
38. A unique signal by a device to let the operating system know that it needs attention is called a(n) __________ .
Scoring Attribute: System Scorable
Answer: a. interrupt
39. If you run out of RAM, excessive paging is called __________ .
Scoring Attribute: System Scorable
Answer: a. thrashing
40. PnP stands for __________ .
Scoring Attribute: System Scorable
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Answer: a. Plug and Play
41. The Windows feature that removes a newly installed, improperly working driver and replaces it with the last one
that worked is called __________ .
Scoring Attribute: System Scorable
Answer: a. Roll Back Driver
42. During the boot process, the __________ is responsible for loading the operating system from the hard drive into
RAM.
Scoring Attribute: System Scorable
Answer: a. BIOS and b.basic input/output system
43. When a computer is booted, the __________ checks the computer's components.
Scoring Attribute: System Scorable
Answer: a. power-on self-test and b.POST
44. If Windows detects a problem during the boot process, it will add Last Known Good Configuration to the
Windows __________ menu.
Scoring Attribute: System Scorable
Answer: a. Advanced Options
45. Files are stored in a hierarchical structure of __________ that includes files, folders, libraries, and drives.
Scoring Attribute: System Scorable
Answer: a. directories
46. When using Windows 8, the pinch and stretch gestures are used to __________ an object.
Scoring Attribute: System Scorable
Answer: a. zoom
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47. In the Windows operating system, the C:\ path is commonly referred to as the __________ directory.
Scoring Attribute: System Scorable
Answer: a. root
48. When using a Windows PC, __________ is the main tool for finding, viewing, and managing files.
Scoring Attribute: System Scorable
Answer: a. File Explorer
49. The Windows path separator is the __________ character.
Scoring Attribute: System Scorable
Answer: a. backslash and b.\
50. In Windows, a(n) __________ follows the file name and a period and indicates the file type.
Scoring Attribute: System Scorable
Answer: a. extension
51. To personalize your Windows 8 Start screen, select the Settings __________ .
Scoring Attribute: System Scorable
Answer: a. Charm
52. The Windows utility program that removes unnecessary files from the hard drive is called __________ .
Scoring Attribute: System Scorable
Answer: a. Disk Cleanup
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53. The __________ contains an index to files that have been deleted or have been moved.
Scoring Attribute: System Scorable
Answer: a. file allocation table and b.FAT
54. Scattered pieces of files on the hard drive can be regrouped into sequential order using the __________ utility.
Scoring Attribute: System Scorable
Answer: a. Disk Defragmenter
55. Windows includes the __________ Center, which is a centralized location for assistive technology and tools to
adjust accessibility settings.
Scoring Attribute: System Scorable
Answer: a. Ease of Access
56. Every computer has an operating system.
a true
b false
Answer: a. true
57. Gaming consoles, such as Xbox 360 and iPods, do not need an operating system.
a true
b false
Answer: a. false
58. Windows 8 has a new interface that is optimized for touch-screen devices.
a true
b false
Answer: a. true
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59. A personal computer can only have one operating system installed on it.
a true
b false
Answer: a. false
60. About 90% of desktop and laptop computers run some version of Windows.
a true
b false
Answer: a. true
61. Android is an open source operating system for personal computers and as a network OS.
a true
b false
Answer: a. false
62. When your computer runs out of RAM, the operating system borrows space from the CPU.
a true
b false
Answer: a. false
63. Installing a device driver can sometimes cause system instability.
a true
b false
Answer: a. true
64. CMOS is a special kind of memory that uses a great deal of power.
a true
b false
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Answer: a. false
65. Preemptive multitasking is the term used when the operating system processes higher-priority tasks before lower-
priority tasks.
a true
b false
Answer: a. true
66. Windows 7's File Explorer has been replaced by Windows 8's Windows Explorer.
a true
b false
Answer: a. false
67. You can use System Restore to restore your system's settings back to a specific date when everything was working
properly.
a true
b false
Answer: a. true
68. File names in Windows are case-sensitive.
a true
b false
Answer: a. false
69. The High Contrast accessibility feature enables you to select a color scheme setting in which you control the
contrast between text and background.
a true
b false
Answer: a. true
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70. You can return to the Start screen in Windows 8 by pressing the Windows key on the computer keyboard.
a true
b false
Answer: a. true
71. Match each of the following terms to its meaning:
a. folder storage location for a collection of files
b. track concentric circle on the hard drive
c. sector pie-shaped wedge on the hard drive
d. platter round, thin plate of metal that makes up a hard drive
e. taskbar displays open and favorite applications
Scoring Attribute: System Scorable
Answer: a. storage location for a collection of files/b. concentric circle on the hard drive/c. pie-shaped wedge
on the hard drive/d. round, thin plate of metal that makes up a hard drive/e. displays open and favorite
applications
72. Match each of the following terms to its meaning:
a. .pdf portable document format
b. .jpg images
c. .zip compressed files
d. .accdb Microsoft Access
e. .html web pages
Scoring Attribute: System Scorable
Answer: a. portable document format/b. images/c. compressed files/d. Microsoft Access/e. web pages
73. Match each of the following terms to its meaning:
a. platform combination of processor and operating system
b. pin place an application tile on the Start screen
c. charm displayed on a Windows 8 screen when moving the cursor
to the upper-right corner of the screen
d. thrashing the condition of excessive paging
e. GUI Mac OS and Microsoft Windows user interface
Scoring Attribute: System Scorable
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Answer: a. combination of processor and operating system/b. place an application tile on the Start
screen/c. displayed on a Windows 8 screen when moving the cursor to the upper-right corner of the
screen/d. the condition of excessive paging/e. Mac OS and Microsoft Windows user interface
74. Match each of the following terms to its meaning:
a. Task Manager lists all the programs being used and indicates their status
b. System Restore brings system back to a previously stable state
c. Disk Cleanup removes unnecessary files from the hard drive
d. Disk Defragmenter regroups related pieces of files on the hard disk
e. Error-checking checks the hard drive for damaged files
Scoring Attribute: System Scorable
Answer: a. lists all the programs being used and indicates their status/b. brings system back to a previously
stable state/c. removes unnecessary files from the hard drive/d. regroups related pieces of files on the hard
disk/e. checks the hard drive for damaged files
75. Match each of the following terms to its meaning:
a. kernel operating system supervisor program
b. virtual memory process of optimizing RAM storage by using hard drive
space
c. swap file temporary storage area on the hard drive
d. spooler coordinates print jobs
e. paging the process of swapping data between RAM and a swap
file
Scoring Attribute: System Scorable
Answer: a. operating system supervisor program/b. process of optimizing RAM storage by using hard drive
space/c. temporary storage area on the hard drive/d. coordinates print jobs/e. the process of swapping data
between RAM and a swap file
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