How many TVM formulas do you use every time you calculate EAC for a project?

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Could you calculate the component cost of equity for a stock with non constant expected growth
rates in dividends if you didn't have the information necessary to compute the component cost
using the CAPM? Why or why not?

In 2018, Jake's Jamming Music, Inc. announced an ROA of 8.56 percent, ROE of 14.5 percent,
and profit margin of 20.5 percent. The firm had total assets of $9.5 million at year-end 2018.
Calculate the 2018 values of net income available to common stockholders, common
stockholders' equity, and net sales for Jake's Jammin

Would it be possible for a decision to deny credit to your customers be value maximizing? How?

Using beta as a risk measure has been fully integrated into corporate finance and the investment
industry. You can obtain a beta for most companies at many financial Web sites. Sites that list a
beta include: MSN Money (in the Company Report section), Yahoo! Finance (in the Key
Statistics section), and Zacks (follow th

What effect do entity level controls have on the control risk assessments of an auditor?

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Can the procedure described in this chapter for adjusting for seasonality apply to periods longer
than a year? How?

What is meant by the nature of the company, and why is it important to inherent risk assessment?

If a firm follows the modified residual dividend model discussed in this chapter, are
extraordinary dividends paid out of residual net income?

Which three events should generally have occurred prior to the recognition of sales revenue?

When paying off a home mortgage, extra principle payments can have a dramatic impact on the
time needed to pay off the mortgage. (a) Create an amortization schedule for a $200,000, 3-year
mortgage with a 6% APR. (b) After the 5th year, add an extra $100 to each monthly payment.
When is the loan payed off?

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Define what is meant by compliance auditing?

Suppose that the 2016 actual and 2017 projected financial statements for AFS are initially shown
as follows. In these tables, sales are projected to rise by 14 percent in the coming year, and the
components of the income statement and balance sheet that are expected to increase at the same
14 percent rate as sales are

What purpose is served by pre numbering sales orders, shipping documents, and sales invoices?

What is the Committee of Sponsoring Organizations (COSO)? Briefly describe the original
COSO framework from 1992 and the improvements made in the updated COSO framework from
2013.

You have a portfolio of three bonds. The Long Bond will mature in 19 years and has a 5.5%
coupon rate. The Midterm Bond matures in 9 years and has a 6.6% coupon rate. The Short Bond
matures in only 2 years and has a 4% coupon rate. A. Construct a spreadsheet that shows the
value of these three bonds and the portfolio

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The Fitness Studio, Inc.'s 2018 income statement lists the following income and expenses: EBIT
= $773,500, interest expense = $100,000, and taxes = $234,500. The firm has no preferred stock
outstanding and 100,000 shares of common stock outstanding. Calculate the 2018 earnings per
share.

For this exercise, your client, Bright IDEAs Inc., has provided you with data for two related files,
a listing of sales invoices, and a listing of customers with credit limits. To test whether credit
authorization controls are in place, the auditor must complete a series of related steps: 1. Import
the client's databa

What makes an account significant or an assertion relevant?

Vinny's Overhead Construction had free cash flow during 2018 of $25.4 million. The change in
gross fixed assets on Vinny's balance sheet during 2018 was $7.0 million and the change in net
operating working capital was $8.4 million. Using this information, fill in the blanks on Vinny's
income statement below?

Your bank offers you a $140,000 line of credit with an interest rate of 2.30 percent per quarter.
The loan agreement also requires that 7 percent of the unused portion of the credit line be
deposited in a non-interest bearing account as a compensating balance. Your short-term
investments are paying 1.55 percent per qua

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Listed below are the 2018 financial statements for Garners' Platoon Mental Health Care, Inc.
Spread the balance sheet and income statement. Calculate the financial ratios for the firm,
including the internal and sustainable growth rates. Using the DuPont system of analysis and the
industry ratios reported below, evalua
The case below tells the actual story of a cash embezzlement scheme. The case has two major
parts: (1) Problem and (2) Audit approach. For the case, please consider how the auditor may
have discovered the cash embezzlement scheme. Problem The petty cash custodian (1) Brought
postage receipts from home and paid the

Identify three different categories of fraud risk factors. Next, for each category, what are some of
the conditions that can help contribute to a higher likelihood of financial statement fraud?

Consider that you are the marketing manager of a firm. You need to have approximately 1
additional salesperson for every $10 million in sales. You currently have $50 million in sales and
have 5 employees handling the sales accounts. In order to plan ahead, you want to get an idea of
when you may need to hire more sales

What might two endorsements on a canceled check indicate?

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This question consists of a number of items pertaining to an auditor's risk analysis for a
company. Your task is to tell how each item affects overall audit risk-that is, the probability of
issuing an unmodified audit report on materially misleading financial statements. Bond, CPA, is
considering audit risk at the fin

Design a spreadsheet similar to the one below to compute the value of a variable growth rate
firm over a five-year horizon. A. What is the value of the stock if the current dividend is $1.30,
the first stage growth is 18%, the second stage growth is 9%, and the discount rate is 11%? B.
What is the value of the stock

When you discount multiple cash flows, how does the future period that a cash flow is paid
affect its present value and its contribution to the value of all the cash flows?

Suppose that the 2016 actual and 2017 projected financial statements for Comfy Corners Catbeds
are initially shown as follows. In these tables, sales are projected to rise by 22 percent in the
coming year, and the components of the income statement and balance sheet that are expected to
increase at the same 22 percent

How should you handle a case where required return computations from CAPM and the constant
growth rate model are very different?

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Carnival Corp. (CCL) provides cruises to major vacation destinations. Carnival operates 99
cruise ships in North America, Europe, Australia, and Asia. The company also operates hotels,
sightseeing motor coaches and rail cars, and luxury day boats. These activities generated
earnings per share of $2.69 for 2015. The sto
Identify and then briefly explain the eight general audit procedures used to gather evidence.
Next, please provide an example for each of the eight procedures?

What is the concept of reasonable assurance? What are the key limitations of an internal control
system?

Hunt Taxidermy, Inc., is concerned about the taxes paid by the company in 2018. In addition to
$42.4 million of taxable income, the firm received $2,975,000 of interest on state-issued bonds
and $1,000,000 of dividends on common stock it owns in Oakdale Fashions, Inc. Calculate Hunt
Taxidermy's tax liability, average t

What is the difference between a fixed-rate and a floating-rate loan?

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Oakdale Fashions, Inc., had $245,000 in 2018 taxable income. Using the tax schedule in Table
2.3, calculate the company's 2018income taxes. What is the average tax rate? What is the
marginal tax rate?

Cisco Systems has a beta of 1.25. Does this mean that you should expect Cisco to earn a return
25 percent higher than the S&P 500 Index return? Explain.

Annual dividends of Generic Electrical grew from $0.66 in 2012 to $1.03 in 2017. What was the
annual growth rate?

Say that in June of this year, a company issued bonds that are scheduled to mature in three years
in June. The coupon rate is 5.75 percent and is paid semiannually. The bond issue was rated
AAA. a. Build a spreadsheet that shows how much money the firm pays for each interest rate
payment and when those payments will

Why is it important for an auditor to carefully assess inherent risk on each audit engagement?

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Below are the monthly returns for March 2011 to February 2016 of three international stock
indices; All Ordinaries of Australia, Nikkei 225 of Japan, and FTSE 100 of England. A.
Compute and compare each indices' monthly average return and standard deviation. B. Compute
the correlation between i) All Ordinaries and N

Tater and Pepper Corp. reported sales for 2018 of $23 million. Tater and Pepper listed $5.6
million of inventory on its balance sheet. Using a 365 day year, how many days did Tater and
Pepper's inventory stay on the premises? How many times per year did Tater and Pepper's
inventory turnover?
You own $25,000 in subordinated debt of Local Crossings, Inc. which declared bankruptcy on
May 15, 2018 through a Chapter 7 filing. Local Crossings' balance sheet at the time of the
bankruptcy filing is listed below. The accrued wages were earned within the last 90 days prior to
filing for bankruptcy. The unpaid emplo

Spread the balance sheets and income statements of Lake of Egypt Marina, Inc. for 2018 and
2017?

Explain why you use the same adjustment factor, (1 + i), when you adjust annuity due payments
for both future value and present value.

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Why does allowing for the existence of corporate taxation cause firms to prefer the maximum
amount of debt possible?

Mr. Husker's Tuxedos Corp. ended the year 2018 with an average collection period of 32 days.
The firm's credit sales for 2018 were $56.1 million. What is the year-end 2018 balance in
accounts receivable for Mr. Husker's Tuxedos?

What do global organizations like the World Trade Organization and the International Monetary
Fund do?

Your company is contemplating replacing their current fleet of delivery vehicles with Nissan NV
vans. You will be replacing 5 fully-depreciated vans, which you think you can sell for $3,000
apiece and which you could probably use for another 2 years if you chose not to replace them.
The NV vans will cost $29,850 each i

The top part of Ramakrishnan, Inc,'s 2018 and 2017 balance sheets is listed below (in millions of
dollars). Calculate Ramakrishnan, Inc.'s current ratio, quick ratio, and cash ratio for 2018 and
2017?

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What are the three broad types of governmental audits described by the GAGAS issued by the
GAO?

You have identified relevant controls for several assertions within the revenue cycle, and you
must use IDEA to perform several tests of controls. Required: a. ELM has a policy of using pre
numbered customer order forms to help control for the completeness assertion. Inquiry of the
client determined that order forms

Would you rather pay $10,000 for a 5-year $2,500 annuity or a 10-year $1,250 annuity? Why?
John's Bait and Fish shop has had the monthly sales amounts listed as follows for the last four
years. Assuming that there is both seasonality and a trend, estimate monthly sales for each month
of the coming year.

Use the following financial statements for Lake of Egypt Marina to calculate and interpret the
Altman's Z-score for this firm as of 2018

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Sara's Ice Cream Shop is closed for six months out of the year, but has had the monthly sales
amounts listed as follows for the last four years. Assuming that there is both seasonality and a
trend, estimate monthly sales for each month of the coming year.

Maggie's Skunk Removal Corp.'s 2018 income statement listed net sales = $12.5 million, gross
profit of $6.9 million, EBIT = $5.6 million, net income available to common stockholders = $3.2
million, and common stock dividends = $1.2 million. The 2018 year-end balance sheet listed
total assets of $52.5 million and common

In a cost-cutting proposal, what might cause you to sometimes have negative EBIT?

What is a credit-scoring model?

Following stocks in a portfolio is easier than ever. Many financial Websites have the capability
to follow the stocks in your portfolio over time. Just enter your stocks, the number of shares,
your purchase price, and your commission cost and you can see how your portfolio is doing.
These portfolio managers will update

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Each of the following situations involves possible violations of relevant ethical rules or
independence requirements. For each one, state whether or not it is a violation. In those cases in
which it is a violation, explain the nature of the violation and the rationale for the existing rule. a.
Theresa Barnes has an au

Explain why the statement 'Analytical procedures are essential in every part of an audit, but these
tests are rarely sufficient by themselves for any audit area' is correct or incorrect.

Explain why it is unacceptable for an auditor to assume that an independent computer service
centre is providing reliable accounting information to a client. What can the auditor do to test the
service centre's internal controls?

Following are 10 key internal controls in the payroll cycle for Gilman Stores Ltd: 1. To input
hours worked, payroll accounting personnel input the employee's identification number. The
system doesn't allow input of hours worked for invalid employee numbers. 2. The system
automatically calculates pay at time-and-a-ha

Use the following financial statements for Garners' Platoon Mental Health Care, Inc., to calculate
and interpret the Altman's Z-score for this firm.

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What responsibility do auditors have in the U.S. to determine whether or not "related parties"
exist for a given audit client? What types of audit procedures should be applied to related party
transactions?

In 20X0 Arnold Diaz is a bright, upcoming audit manager in the Adelaide office of a national
accounting firm. He is an excellent technician and a real 'people person'. Arnold is also able to
bring new business into the firm as a result of his contacts in the Filipino business community.
Arnold is assigned a new client

The following are three situations in which the auditor is required to develop an audit strategy. 1.
The client has inventory at approximately 50 locations in four States. The inventory is difficult to
count and can be observed only by travelling by car. The internal controls over acquisitions, cash
payments and compu

Graeme Brown, chartered accountant, has been the partner in charge of the audit of Merkle
Manufacturing Ltd, a client listed on the Australian Stock Exchange, for 13 years. Merkle has
had excellent growth and profits in the past decade, primarily as a result of the excellent
leadership provided by Bill Merkle and other

Kent, a public accountant, is the engagement partner on the financial report audit of Super
Computer Services Co. Ltd (SCS) for the year ended 30 April 20X0. On 6 May 20X0 Smith, the
senior auditor assigned to the engagement, had the following conversation with Kent concerning
the planning phase of the audit. Kent: Do

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What is 'proportionate liability', and why was it introduced by legislation?

Judy Bailey is an experienced senior auditor in charge of several important audits for a
mediumsized firm. Her philosophy of conducting audits is to ignore all permanent working
papers and those from previous years until near the end of the audit as a means of avoiding
prejudice. She believes this enables her to perfor

Watt & Hu, a firm of public accountants, audited the accounts of Simpson Skins Ltd, a company
that manufactures and distributes potato products to cafes and fast-food outlets. On completion
of the examination, the auditors supplied Simpson Skins with 20 copies of the audited balance
sheet. The firm knew that Simpson Sk
It is often stated that an auditor cannot be truly independent when payment of fees is dependent
on the client's management. Explain two approaches that could reduce this appearance of
impaired independence.

For each of the following controls, identify whether the control leaves a paper audit trail. Also
identify a test of control audit procedure the auditor can use to test the effectiveness of the
control. a. An accounting clerk accounts for all shipping documents on a monthly basis and
initials the monthly shipping log.

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You are conducting an audit of sales for James Smith Pty Ltd, a retail chain store with a
computerized sales system in which computerised cash registers are integrated directly with
accounts receivable, sales, perpetual inventory records and sales commission expense. At the
time of sale, the sales clerks key-enter the

Each year near 30 June, when the managing director of Bargon Construction Ltd takes a three-
week holiday to the Barrier Reef, she signs several cheques to pay major bills during the period
she is absent. Jack Morgan, head accountant for the company, uses this practice to his advantage.
Morgan makes out a cheque to hims

What is 'vicarious liability', and how does it affect auditors?

West & East, CPAs, were the auditors of Southern Development Ltd, a real estate company that
owned several shopping centres. It was Southern's practice to let each shopping centre manager
negotiate that centre's leases; they thought that such an arrangement resulted in much better
leases because a local person did the

For the audit of Radline Manufacturing Ltd, the audit partner asks you to read carefully the new
mortgage loan contract with the Rural Bank and abstract all pertinent information. List the
information in the mortgage document that is likely to be relevant to the auditor.

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In the audit of Greenline Manufacturing Company Ltd for the year ended 30 June 20X1, Ann
Bartlett, public accountant, concluded that the lack of an audit trail for the property, plant and
equipment accounts precluded auditing that area in the traditional manner. As a result, the
decision was made to use generalised aud

The following two reports are taken from the same page of a published annual report.
DIRECTORS' DECLARATION The Directors declare that: (a) In the Directors' opinion, there
are reasonable grounds to believe that the Company will be able to pay its debts as and when
they become due and payable; (b) In the Directors'
McCartney Plastics has been an audit client of Belcor, Rich, Smith & Barnes (BRS&B),
chartered accountants, for several years. McCartney Plastics was started by Evan McCartney,
who owns 51% of the company's issued share capital. The balance is owned by about 20
shareholders, who are investors with no operational respon

Ray, the owner of a small company, asked Harris, a public accountant, to conduct an audit of the
company's records. Ray told Harris that an audit was to be completed in time to submit audited
financial statements to a bank as part of a loan application. Harris immediately accepted the
engagement and agreed to provide a

Fred Owens is the loan officer of the Commonwealth Bank in Newcastle. The bank has a loan of
$260 000 outstanding to Regional Delivery Service Pty Ltd, a company specialising in delivering
products of all types on behalf of smaller companies. The bank's collateral on the loan consists of
35 small delivery trucks with a

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The following are an income statements and balance sheets for General Foods Ltd. REQUIRED
a. Use professional judgment in deciding on the preliminary judgment about materiality for
profit, current assets, current liabilities and total assets. Your conclusions should be stated in
terms of percentages and dollars. b.

In the audit of Bright Chemicals Ltd, a large public company, you have been assigned
responsibility for obtaining background information for the audit. Your firm is auditing the client
for the first time as a result of a dispute between Bright and the previous auditor over valuation
of work-in-process inventory. Brigh

Summarise the benefits derived by the auditor from adequate planning.

Explain what is meant by 'reportable conditions' as they relate to internal control. What should
the auditor do with reportable conditions?

The following is an example of a public accounting firm's quality control procedure requirement:
'Any person being considered for employment by the firm must have completed a basic auditing
course and have been interviewed and approved by an audit partner of the firm before he or she
can be hired for the audit staff.'

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Explain the need for a code of professional ethics for professionals. How should the accountants'
code of ethics be similar to and different from that of other professional groups, such as legal
practitioners or engineers?

The following are parts of a typical audit for a company with a financial year-end of 30 June. 1.
Confirm accounts payable. 2. Perform tests of controls and substantive tests of transactions for
acquisition and payment and the payroll and personnel cycles. 3. Perform other tests of details of
balances for accounts p

The minutes of the board of directors of Martin Catalogue Company Ltd for the year ended 31
December 20X3 are provided to you. (The company has a 31 December year-end.) MEETING
OF 15 FEBRUARY 20X3 Ruth Jackson, chair of the board, called the meeting to order at 4 pm.
The following directors were in attendance: John

How does liability capping apply to auditors, and why do you think it is desirable or undesirable?

Examine the working paper for Vandervoort Company Ltd, shown in Figure 6.10. a. List the
deficiencies in the working paper. b. For each deficiency, state how the audit schedule could be
improved. c. Prepare an improved audit schedule, using electronic spreadsheet software. Include
an indication of the audit work don

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Nu-Wave Expansion Ltd is a Melbourne-based company contemplating the acquisition of all the
shares in Kute Technics Pty Ltd, a small proprietary company registered in Perth, having learned
of the availability of the company in 20X1 from a firm of accountants that audits both
companies, Dell Dingle & Pritchard. Before d

The ASX expects member firms to have audit committees and requires them for Top 500
companies. a. Describe an audit committee. b. What are the typical functions performed by an
audit committee? c. Explain how an audit committee can help an auditor be more independent. d.
Some critics of audit committees believe the

Examine the control risk matrix in Figure 8.6. Explain the purpose of the matrix. Also explain
the meaning and effect of an assessment of control risk of low compared with one of medium.

'An audit conducted in accordance with auditing standards provides reasonable assurance as to
whether the financial report taken as a whole is free from material misstatement.' What is meant
by 'reasonable assurance'?

Identify ways in which IT may increase the risk of misstatements in financial statements.

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Chapter 6 introduced the eight parts of the planning phase of audits. Which part is understanding
internal control and assessing control risk? What parts precede and follow that understanding and
assessing?

Following are the auditor's calculations of several key ratios for Cragston Star products. The
primary purpose of this information is to understand the client's business and assess the risk of
financial failure, but any other relevant conclusions are also desirable. REQUIRED a. What
major conclusions can be drawn fro

Briefly discuss the importance of considering the possibility of fraud in the audit planning
process.

The following are the classes of transactions and the titles of the journals used for Phillips
Equipment Rental Co. Ltd. Classes of transactions Titles of journals Purchases
returns.................................................Cash receipts journal Rental
revenue..............................................

Vera Crosden & Beryl Sykes, a medium-sized accounting firm, was engaged to audit Posh
Supply Company Ltd. Several staff were involved in the audit, all of whom had attended the
firm's in-house training program in effective auditing methods. Throughout the audit, Crosden
spent most of her time in the field planning the

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In the United States, which audit firm has the responsibility for initiating predecessor-successor
auditor communications? Briefly summarize the information a successor auditor should obtain
from a predecessor auditor under U.S. auditing standards.

Solomon Pty Ltd is a highly successful, closely held Brisbane company that manufactures and
assembles motor vehicle speciality parts that are sold in auto parts stores. Sales and profits have
expanded rapidly in the past few years and the prospects for future years are every bit as
encouraging. In fact, the Solomon bro

Often, management is more concerned about internal controls that promote operational
efficiency than about those that result in reliable financial data. How can the independent auditor
persuade management to devote more attention to controls affecting the reliability of accounting
information when management has this a

A public accountant sells his auditing practice to another accounting firm and includes all
working papers as a part of the purchase price. Under what circumstances is this a violation of
APES 110 Code of Ethics for Professional Accountants?

Why is audit quality an important issue in corporate governance?

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National Fertiliser Distributors Ltd is a broad-based chemical warehousing and wholesaling

company. It is reported to be carrying a very high level of inventory in its audited balance sheet
at the time a successful takeover offer is made by Cornerd Holdings Ltd. Two months after the
takeover, it is discovered that thos
Describe the role of the Corporations Act 2001 and discuss its relationship with and influence on
the practice of auditing.

What is meant by 'inconsistent occupations' (as used in ethical rules)? Is there any difference
between the ethical rules and the Corporations Act in this regard?

Describe the nature of the evidence the tax auditor will use in the audit of Jones Co. Ltd's tax
return.

What roles are played by the professional accounting bodies for their members?

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Your firm has performed the audit of Rogers Limited for several years and you have been
assigned audit responsibility for the current audit. How will your review of the company's
constitution for this audit differ from that of the audit of a client who was audited by a different
public accounting firm in the preceding

What have been the most significant regulatory developments in Australia affecting auditor
liability since 2001?

The following are audit procedures from different transaction cycles: 1. Use audit software to
foot (add) and cross-add the cash payments journal and trace the totals to the general ledger. 2.
Select a sample of entries in the purchases journal and trace each one to a related vendor's
invoice to determine whether one

A key litmus test in many overtime lawsuits filed against accounting firms is whether employees
below the position of senior have the ability and authority to exercise "independent discretion
and judgment." In your opinion, do auditors below the level of senior exercise independent
discretion and judgment? Again, defen

John Williams was assigned to an audit engagement, where there had not been an audit carried
out by any public accounting firm in the preceding year. In conducting the audit, he did no
testing of the beginning balance of accounts receivable, inventory or accounts payable, on the
grounds that the audit report was being

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After accepting an engagement, the partners in an audit firm discover that the client's industry is
more technical than they had realised and that their firm is not competent in certain areas of the
operation. What are the firm's options?

How can audit committees help to preserve auditor independence?

Each of the following situations involves a possible violation of the relevant ethical rules or legal
obligations. For each one, state any applicable ethical rules and Corporations Act provisions and
say whether it is a violation. a. A client requests assistance of J. Bacon, a chartered accountant, in
the installation

Jasmine Wang encounters the following situations in doing the audit of a large car dealership.
Wang isn't a partner. 1. The sales manager tells her there is a sale (at a substantial discount) on
new cars that is limited to long-established customers of the dealership. Because her firm has
been doing the audit for seve

Audit procedures differ from, but are related to, types of evidence. The following questions
relate to types of evidence and audit procedures. a. What is an audit procedure? b. Why should
audit procedures be specific and carefully written? c. For each of the following types of
evidence, carefully write one audit pro

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What main characteristics of the organization and conduct of public accounting firms permit
them to fulfill their social function competently and independently?

Explain the concept of audit competence. What is its relevance to audit quality?

The public accounting firm of Bigge & Brown was expanding very rapidly. Consequently, it
hired several junior accountants, including a man named Lee. The partners of the firm eventually
became dissatisfied with Lee's work and warned him that they would be forced to discharge him
unless his output increased significantl

Michael Woodford pointed out correctly that he had to sign the "letter of representations"
provided to Olympus's independent auditors. What is the nature and purpose of a letter of
representations? Comment on the quality or strength of the audit evidence yielded by a letter of
representations.

Your comparison of the gross margin percentage for Jones Drugs Ltd for the years 20X1 to 20X4
indicates a significant decline. This is shown by the following information: A discussion with
Marilyn Adams, the financial controller, brings to light two possible explanations. She informs
you that the industry gross profit

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Define the term 'current audit file', and list several types of information typically included.

Recently, while eating lunch with your family at a local cafeteria, you observe a practice that is
somewhat unusual. As you reach the end of the cafeteria line, an employee asks how many
people are in your party. He then totals the food purchases on the trays for all your family and
enters the number of people included
Name three groups for whose work an audit partner may be held liable.

What is the accounting profession's position regarding the provision of management advisory
services to a client?

As part of the analytical procedures of Mahogany Products Ltd, you perform calculations of the
following ratios: REQUIRED For each of the preceding ratios: a. State whether there is a need to
investigate the results further and, if so, the reason for further investigation. b. State the approach
you would use in the

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A public accountant's client, Anderson Industries Pty Ltd, is a medium-sized manufacturer of

products for the leisure-time activities market (camping equipment, scuba gear, archery
equipment and so forth). During the past year, an IT system was installed, and inventory records
of finished goods and parts were converted

The following situations may violate the Code of Ethics for Professional Accountants. Assume,
in each case, that the public accountant is a partner. 1. Able, CA, owns a substantial limited unit
trust in a block of units in Tasmania. Frederick Marshall is a 100% owner in Marshall Marine
Company Ltd. Marshall also owns

Distinguish between Australian auditing standards and Australian accounting standards, and give
two examples of each.

Australian auditing standards have been criticised from different sources for failing to provide
useful guidelines for conducting an audit. The critics believe the standards should be more
specific to enable practitioners to improve the quality of their performance. As the standards are
now stated, they provide little

ACE Distribution Pty Ltd is an Australian company engaged in the distribution of glassware
products to the Australian market. The company normally carries some 500 different products,
acquired both locally and overseas. During the year, ACE acquires a new IT system. The main
objective is to maintain computerised stock

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Distinguish between independence in fact and independence in appearance. State three activities
that may not affect independence in fact but are likely to affect independence in appearance.

What actions can ASIC take against an auditor?

Diane Smith, CA, performed tests of controls and substantive tests of transactions for sales for
the month of September in an audit of financial statements for the year ended 30 June 20X1.
Based on the excellent results of both the tests of controls and the substantive tests of
transactions, she decided to significantl

Below are the auditor's calculations of several key ratios for Cragston Star Products Ltd. The
primary purpose of this information is to assess the risk of financial failure, but any other
relevant conclusions are also desirable. REQUIRED a. What major conclusions can be drawn
from this information about the company'

KPMG Azsa ultimately agreed to accept Olympus's accounting decisions for the Gyrus
acquisition after being given an "experts" report that supported those decisions. In the United
States, what measures should auditors take in deciding whether or not to seek (and rely on) the
opinion of a third-party "expert"?

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What is the audit expectations gap and how can it be reduced?

In confirming accounts receivable on 30 June 20X8, the auditor found 15 discrepancies between
the customer's records and the recorded amounts in the subsidiary ledger. A copy of all
confirmations that had exceptions was turned over to the company controller to investigate the
reason for the difference. She, in turn, ha

Explain the role of auditing in corporate governance.

Identify three audit-related tasks that may be performed with the use of a microcomputer.

In what ways can an auditor positively respond to and reduce liability in auditing?

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Don Spark recently joined the public accounting firm of Watts & Ampage. He quickly
established a reputation for thoroughness and a steadfast dedication to following prescribed
auditing procedures to the letter. On his third audit for the firm, Spark examined the underlying
documentation of 200 disbursements as a test o

Assume that Elizabeth Madden, public accountant, is using 5% of operating profit before tax,
current assets or current liabilities as her main guidelines for evaluating materiality. What
qualitative factors should she also consider in deciding whether misstatements may be material?

The following general ledger accounts are included in the trial balance for a client, Jones
Wholesale Stationery Pty Ltd. REQUIRED a. Identify the accounts in the trial balance that are
likely to be included in each transaction cycle. Some accounts will be included in more than one
cycle. Use the format that follows.

Describe an ethical dilemma. How can individuals resolve ethical dilemmas?

Chapter 6 introduced the eight parts of the planning phase of an audit. Which part is the
evaluation of materiality and risk?

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What are the main contemporary issues for auditors in Australia in relation to their liability to
third parties?

A common type of legal action against auditors is for failure to detect a defalcation. Describe the
auditor's responsibility for such discovery.

Tom Pherson and Michelle Collier are friends employed by different public accounting firms.
One day during lunch they are discussing the importance of internal control in determining the
amount of audit evidence required for an engagement. Pherson expresses the view that internal
control must be evaluated carefully in

Following is the description of sales and cash receipts for Lady's Fashion Fair, a retail store
dealing in expensive women's clothing. Sales are for cash or credit, using the store's own billing
rather than credit cards. Each sales clerk has her own sales book with pre-numbered, three-copy,
multicoloured sales slips a

Brenton Jones is an audit senior with a major accounting firm. He has been assigned the audit of
inventories for two different audit engagements as follows: • Big Deal Trailers Pty Ltd. This
company manufactures two different models of car trailers, and maintains an inventory of spare
parts for retail sale. It manuf

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You are evaluating audit results for current assets in the audit of Piper Plumbing Ltd. You set the
preliminary judgment about materiality for current assets at $12 500 for overstatements and at
$20 000 for understatements. The preliminary and actual estimates are shown next. REQUIRED
a. Justify a lower preliminary j

Surveys reveal dramatic shifts in social attitudes toward issues such as gay marriage and
citizenship for illegal immigrants. How do you think these changing attitudes might affect the
manager's job over the next few years?

Do you think it's a good idea to have a president for the U.S. division and for the other
international divisions? What are the advantages of such an arrangement? Disadvantages?

Can Starbucks manage the uncertainties in its value chain? If so, how? If not, why not?

It is early 1999, Vioxx has just been introduced to the market, and a massive advertising
campaign is planned for it. At the same time, several small research studies have indicated
possible heart attack risks. Debate these two positions: (1) Abort the market introduction until
the questionable research findings can be

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Which style of communicating do you think would be most beneficial to the long-term success
of a U.S. company operating internationally-high-context or low-context communications?
Why?

What do you see as the primary advantage of using big data analytics-understanding the
environment or influencing the environment? Why?

Toyota says it has a renewed focus on quality, safety, and reliability. Critics claim that Toyota's
changes are a false front. Do you think Toyota's sudden acceleration problems are resolved, or do
critics make a case?

Why do you think Mary Parker Follett's ideas tended to be popular with businesspeople of her
day but were ignored by management scholars? Why are her ideas appreciated more today?

Can you think of potential drawbacks to retailers using labor-waste elimination systems based on
scientific management principles, as described in the text? Do you believe that scientific
management characteristics will ever cease to be a part of organizational life, since they are now
about 100 years old? Discuss.

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Do you think Rick Urso should have been fired? Why or why not?

Debate Bogle's no-advertising policy.

Do the overwhelmingly positive results from the 2005 partner survey surprise you? Why or why
not? Do you think giving employees an opportunity to express their opinions in something like
an attitude survey is beneficial? Why or why not?

Do you think the inspection snafu and the two incidents of holes in the fuselages will have any
long-term effect on Southwest's public image?

Was Vanguard's failure to open walk-in sales outposts a mistake and an example of misplaced
frugality? Why or why not?

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Explain the basic idea underlying the contingency view. How would you go about identifying
key contingencies facing an organization?
You are the owner of an independent bookstore in a location that competes with a Barnes &
Noble book superstore. How would you go about making your bookstore a success?

Do you think it is a good decision on Google's part to make a deal to purchase Motorola Mobility
Holdings?Why or why not?

Meg Whitman and her senior leadership team are debating whether to spin off the PC division
into an independent company or to keep it within H-P. Based on the information in the case,
debate the controversy.

1. Are Connie and her staff on the right track to avoid manager mishaps by defining a new set of
leader rules and core values and imposing it by fiat, from the top down? 2. Do you think a more
participative and open culture can be imposed on managers with value statements and training
sessions? Why? 3. Why do you thi

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Do you think it is wise for a top executive to fire a manager who is bringing in big sales and
profits for the company but not living up to a cultural value of "showing respect for employees"?
Explain.

How might the results of the partner survey affect the way a local store manager does his or her
job? How about a district manager? How about the president of global development? Do you
think there are differences in the impact of employee surveys on how managers at different
organizational levels lead? Why or why not?

Which of the company's principles affect the organizing function of management? Explain how
the one(s) you chose would affect how Starbucks' managers deal with (a) structural issues; (b)
HRM issues; and (c) issues in managing teams.

This whole critical publicity has been blown way out of proportion. After all, nobody was
injured, not even in their pocketbook. They were sold something they really needed, for their
own good." Evaluate.

Why do you think Borders introduction of e-readers branded by other companies was not as
successful as Amazon's Kindle, Barnes & Noble's Nook, or Apple's iPad?

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Even though Toyota vehicles were exonerated of electronic malfunctions, do you think Toyota
took an appropriate stance by maintaining "driver error" was the cause of the sudden
accelerations of their vehicles? Why or why not?
Place yourself in the position of Todd Bradley, head of H-P's PC division in September of 2011.
Meg Whitman has just been appointed CEO, the third in your tenure. She asks for you to present
a SWOT analysis of the PC division and present it to her.

1. In what ways is Barcelona's management approach consistent with modern developments in

management thinking? 2. In what ways does Barcelona's management approach run counter to
contemporary developments in management thinking? 3. What aspects of restaurant work are
especially challenging to wait staff, and how does

Meg Whitman has just assumed the top job at H-P. She has asked you as a staff VP to draw up a
course of action to successfully enter into the tablet market and introduce a rival to the iPad. (If
you need to make some assumptions for your plan, please keep them reasonable.)

You are Steve Yokich, president of the United Auto Workers. You had initially endorsed the
plans of Dieter Zetsche to cut costs severely, including laying off 26,000 workers and closing six
plants. You had been convinced that such downsizing was necessary to save Chrysler. Now
many of your union members are storming ab

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1. List the three broad management skill categories and explain which skills are needed most for
each of the Camp Bow Wow leaders highlighted in the video. 2. Which activities at Camp Bow
Wow require high efficiency? Which activities require high effectiveness? 3. List two activities
that leaders at Camp Bow Wow perf

Debate whether outsourcing has gone too far and needs to be reined in for the good of the
country.

What strategic issues have the potential to create environmental uncertainty in the following four
industries: (a) Automobile; (b) Social media; (c) Newspaper; (d) Medical services?

Why do you think many people are so frightened by globalization? Based on what is occurring in
the world today, do you expect the globalization backlash to grow stronger or weaker over the
next decade?

As a manager, how would you use symbols to build an adaptability culture that encourages
teamwork and risk taking? What kinds of symbols could you use to promote the values of an
involvement culture?

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If a Toyota driver uses floor mats not made for his specific vehicle, do you think he should take
some of the blame if a floor mat jams the throttle open? Discuss.
Do you think that it's possible for someone to develop a global mindset if they never live outside
their native country? How might they do that?

Jeff Immelt, CEO of GE, tweeted for the first time in September 2012, prompting this response:
"@JeffImmelt how come my grandfather got on twitter before you?" Do you think managers
should use Twitter and other social media? Can you be an effective manager today without using
new media? Why?

Would you advise a firm to be an imitator or an innovator? Why?

What is a service breakthrough company?

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You have been asked by Meg Whitman to draw up rationale for eliminating 27,000 jobs. She
wants to be as tactful and persuasive (to the organization) as possible.

What would you suggest Google do to continue to attract and retain talent? How can they keep
Facebook and other technology companies from poaching employees?

1. What positive and negative managerial characteristics does Jamika possess? 2. How do these
traits help or hinder her potential to get the top position at the Riverwood Mall salon? 3. How do
you think Jamika should have handled each of the incidents with Marianne? Holly and Carol
Jean? Victoria? Jamika Westbrook t

How could Chrysler boss Robert Eaton have been so naïve as to permit himself to be ousted
from power in a negotiation that he actively campaigned for and accepted? Do you see any way
he might have protected his position in the merger?

Do you think you would like to be a Kmart store manager? A Sears manager? Do you see any
implications for the company from such attitudes?

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1. Ignore the test. Sheryl has proven herself via work experience and deserves the job. 2. Give
the job to the candidate with the highest score. You don't need to make enemies on the Civil
Service Board, and, although it is a bureaucratic procedure, the test is an objective way to select
a permanent placement. 3. Pre

The controversy has developed regarding whether Kmart and Sears should continue as two
separate entities, or whether one or the other should be phased out with resources directed to
only one. Debate the two positions using all the salient arguments you can muster for your
position. You should be prepared to attack the
Somnio, a start-up running shoe company in California, decided to start selling its products
around the world from the very beginning. In general terms, name some of the challenges that a
start-up company such as Somnio might face internationally.

Has this crisis permanently tarnished a brand that until recently consumers considered
synonymous with quality and reliability?

Distribution center managers for Anheuser-Busch InBev frequently start the day with a sort of
pep rally, reviewing the day's sales targets and motivating people to get out and sell more beer.
What does this suggest about the type of culture the company's managers promote?

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Do you think Nike could have achieved its present success without the unique but simple swoosh
logo? What do you think of the inverted V slash logo of Reebok? How would you evaluate it
against Nike's swoosh?

Visit a Sears and a Target store. What was your overall impression as to their strengths and
weaknesses?

Debate the extremes of forecasting for an innovative new product: conservative versus
aggressive.

Can a manager be effective and successful today without using social media? What do you see as
the most important ways for managers to use this technology?

Seth Godin, marketing guru and business-book writer, claimed that what will be published in the
future will have less to do with what bookstores carry and more to do with what readers tell each
other about new books. Do you think this is true? What does this mean for the future of book
publishers and booksellers?

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Pretend that you're a local Starbucks' store manager. You have three new hourly partners
(baristas) joining your team. Describe the orientation you would provide these new hires.

Considering the expense associated with having more managers, what are some reasons why you
think Starbucks decided to decrease the number of stores each district manager was responsible
for, thus increasing the number of managers needed? Other than the expense, can you think of
any disadvantages to this decision?

How might the social value of low versus high power distance influence how you would lead and
motivate employees? What about the value of low versus high performance orientation?
Discuss the desirability of McDonald's efforts to insist on the same price in all domestic
restaurants.

Starbucks has said that it wants people who are "adaptable, self-motivated, passionate, and
creative team players." How does the company ensure that its hiring and selection process
identifies those kinds of people?

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Do you think Coca-Cola is still a growth company? Why or why not? Defend your reasoning.

Think about the highly publicized safety problems at General Motors (GM). One observer said
that a goal of efficiency had taken precedence over a goal of quality within this company. Do
you think managers can improve both efficiency and effectiveness simultaneously? Discuss.
How do you think GM's leaders should respond

Suppose you're a Starbucks store manager in Birmingham, Alabama. How do you find out what's
going on in the company? How might you communicate your concerns or issues?

Would the task environment for a wireless provider such as U.S. Cellular contain the same
elements as that for a government welfare agency? Discuss the similarities and differences.

It is 2000, and bricks-and-mortar bookstores are seeing a collective decline because of

competition from online booksellers such as Amazon.com and discounters such as Wal-Mart and
Target. You are charged with developing and implementing new innovative strategies for
Bordersto draw people into the stores to spend money.

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Do you think Boeing should have anticipated the effect of Asian economic difficulties long
before it did? If it had more quickly anticipated the drying up of the Asian market for planes,
could Boeing have prevented most of the problems that confronted it? Discuss.

1. What evidence do you see of a global mindset in these managers? List at least three examples
of global thinking provided in the video. 2. Referencing the common traits of an MNC described
in the text, explain why you think Black Diamond is or is not a multinational corporation. 3.
Describe at least two environment

Harley-Davidson's core customer base is comprised of aging baby boomers (generally, those
born between 1946 and 1964), and this base is shrinking as the boomers get older and older. As
boomers age, will later generations start to look at Harley as an "old-guy's bike"? Young bikers
seem to prefer Japanese sports bikes,
How would you apply systems thinking to a problem such as poor performance in your current
academic studies? What about a problem with a romantic partner or family member? Try to
identify all the elements and their interdependencies.

No one person was held liable for Merck's conduct. "It's just a cost of doing business until a
pharmaceutical executive does a perp walk," a pharmaceutical analyst argues. What do you
think?

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Why can an event such as the Hawthorne studies be a major turning point in the history of
management, even if the results of the studies are later shown to be in error? Discuss.

How could Borders, such a successful retailing pioneer, have lost its sustainable competitive
advantage?

What are the ramifications for book readers, bookstores, publishers, and authors of a shift in
market demand from physical books to e-books?

How might the teaching of a management course be designed to help people make the transition
from individual performer to manager in order to prepare them for the challenges they will face
as new managers?

The FDA is in the pocket of the drug industry. What a travesty this is." Comment.

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Debate this issue: Starbucks is transforming from a predominantly retail coffee chain into a
broader consumer packaged goods company. One group should provide arguments for pursuing
the broader strategy, while the other group strongly defends remaining predominantly a retail
coffee chain.

You are a vice president of a prestigious consulting firm that has been hired by Lampert to
advise him on how to turnaround his retailing dynasty. Develop a plan of action, identifying
various options and then persuasively recommending one.

Why do you think it was important for Starbucks to keep its mobile workforce "connected?" In
addition to the technology used to do this, what other things might the company do to make its
adaptive organizational design efficient and effective?

How specifically can a firm protect itself from the extreme risks of cannibalization?

Do you think it is realistic that BOP business practices can have a positive effect on poverty and
other social problems in developing countries? Discuss.

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Do you think e-books will replace physical books entirely? Consider various types of books such
as fiction, photo books, textbooks, and children's books.

Vehicle manufacturers are simplifying their manufacturing processes by reducing the number of
vehicle platforms they use-so-called platform sharing. Vehicle platform sharing is a product
development method that uses a shared set of design, engineering, and production factors, as
well as major components over a number o

Discuss the desirability of raising admission prices at the very time when attendance is static,
profits are nonexistent, and new attractions are months and several years in the future.

Do you agree that leadership succession planning is important? Why or why not?

In response to the Federal Trade Commission's investigation of Google as a monopolist, a Wall

Street Journal writer argued that Google "serves consumers too well, making it too tough for
competitors.... [O]ne of the virtues of the open Web-unlike a computer operating system such as
Windows-is that other search provider

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How do you feel about having management responsibilities in today's world, characterized by
uncertainty, ambiguity, and sudden changes or threats from the environment? Describe some
skills and competencies that you think are important to managers working in these conditions.

Starbucks has said its goal is to open 1,200 new stores globally. In addition, the company has set
a financial goal of attaining total net revenue growth of 10 to 13 percent and earnings per share
growth between 15 to 20 percent. How will the organizing function contribute to the
accomplishment of these goals?

Give some examples of the types of communication taking place at Starbucks.

1. How accurate is Adam Wainwright's analysis of the situation at Guitarras Dominguez? Do you
think craftsmanship is incompatible with increasing productivity in this company? Why? 2. What
social values are present in Guitarras Dominguez that seem different from U.S. social values (see
Exhibit 4.7 and Exhibit 4.8)? Ex

In this case we have the great controversy of German top executives replacing American ones.
Debate the desirability of such replacing versus keeping most of the American incumbents. I
would suggest dividing up into two groups, with one being as persuasive as possible in arguing
for bringing in fresh blood from German

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Sears began selling some of its brands, including Kenmore, Craftsman, and Die Hard, to outside
retailers. Is it a good idea to offer Sears's core brands elsewhere or will it merely cannibalize
Sears's sales? Debate the two positions.

How do you feel about having management responsibilities in today's world, characterized by
uncertainty, ambiguity, and sudden changes or threats from the environment? Describe some
skills and competencies that you think are important to managers working in these conditions.

As Starbucks continues to expand globally, what factors might affect partner responses on a
partner view survey? What are the implications for managers?

Look at the description of the types of people Starbucks seeks. What individual behavior issues
might arise in managing these types of people? (Think in terms of attitudes, personality, etc.)
What work team issues might arise? (Think in terms of what makes teams successful.)

Consider the factors that influence environmental uncertainty (rate of change in factors and
number of factors in the environment) that are presented in Exhibit 3.4. Classify each of the
following organizations as operating in either (a) A low-uncertainty environment or (b) A high-
uncertainty environment: Hyundai, Fa

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Google found it challenging to keep users engaged with Google+. Many users signed up (over 40
million), but when they found few friends on the platform, they drifted away. You are a
management consultant and have been asked by Google's senior executives to investigate ways
to increase the "stickiness" of Google+. How w

Do you think Léo Apotheker was given a situation he could not win or did his actions
contribute to the poor situation that H-P is in now?

1. How many of the five sources of power is Mark Zuckerberg using? Explain. 2. Which of the
eight influence tactics is Zuckerberg using? 3. Which different leadership traits and styles does
Zuckerberg display? Cite examples and discuss. 4. To what extent is Zuckerberg using the
fullrange model of leadership? Explain

1. Do you think Zeitland's desire for changes in culture are related to changes in the external
environment? Explain. 2. What additional investigation might Wheeling and Zeitland undertake
before settling on a plan of action? 3. In which quadrant of Exhibit 3.8 would you place Cam?
What are some steps that you would

How would you feel about working in a bossless organization? What might be your role as a
"manager" in such an environment? Do you think this is a trend that will continue to grow or
fade away? Why?

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Do you think the 27,000 jobs lost in the turnaround strategy announced by Meg Whitman was
laudatory, or should it be condemned? What would swing your opinion?

Array as many pros and cons of entrepreneurship as you can. Which do you see as most
compelling?

What is your feeling about for-profit universities targeting the homeless? l . There is nothing
wrong with this practice. The homeless should be given equal opportunity to attend a university.
2. This practice should be stopped because it drives up our federal expenses. The taxpayer
ultimately pays these bills becaus

I. Organizations should stay out of our personal lives. If we want to overeat or smoke, that is our
choice. Organizations should not be allowed to monitor weight and smoking behavior. 2.
Organizations should monitor employees' weight and smoking behavior and reward/punish
accordingly. After all, overweight people and

Describe specific ways that you might incorporate Twitter into an organization's crisis
communication plan for customers. How about for employees?

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You have been hired to manage a 20-person staff for Nightlight Travels, a travel agency in Las
Vegas. For five years, sales have been hammered by the global recession, and staff morale has
plummeted as star employees have left for positions in more secure industries. Key customer
relationships have been damaged by the

1. How do managers at Barcelona control the company's financial performance? 2. What is the
"balanced scorecard" approach to measuring corporate performance, and in what ways does
Barcelona use this approach? 3. List the four steps of the feedback control model and describe an
instance where Barcelona followed this p

Assume that you manage a small online business that sells herbal supplements. Without your
knowledge, a disgruntled employee has posted damaging information about your company to the
company's public blog, including false information about dangerous ingredients in your best-
selling supplement. What specific steps would

1. Does the decision-making process used to select the site for the luge track resemble more of a
rational or non rational process? Explain. 2. Which of the seven evidence-based decision making
implementation principles were used by Olympic officials? Provide examples to support your
conclusions. 3. How could the sit

The Homeland Security Act of 2002 is divided into 17 titles while bringing together under one
umbrella more than 22 federal agencies. Select one such agency and describe their role and
responsibilities in HLS. Which agencies do you believe they would work most closely with at an
emergency response incident? Discuss a

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What is your opinion about the issue of false, negative blogs? I. The U.S. Constitution allows
free speech, and people should be allowed to say whatever they want. Further, it is normal for
people to have different perceptions about others. As such, it does not seem fair to prosecute
someone who has a unique, negative

How did the court treat Dee's attempt to establish a prima facie case of employment
discrimination? On what did both the trial court and the appellate court focus their analysis?
What did the plaintiff here fail to do in submitting his side of the case? How did this failure
affect his claims? If Dees had been laid o

How would you have ruled if you were the administrative law judge in Mr. Thompson's case? 1.
I would deny the claim. The test results show that Mr. Thompson is a malingerer who is most
likely lying about his condition. He just wants to be paid for doing nothing. 2. I would grant the
claim based on conclusions reached

I. To what extent is Providence using evidence-based management? Do you think that this is a
good way to run a hospital? Explain your rationale. 2. To what extent are the managerial
practices being used at Providence consistent with principles associated with management
science and operations management techniques? Di

1. Which of the seven managerial challenges discussed in this chapter is Sergio Marchionne
facing at Chrysler? Discuss. 2. Using Figure 1.1 as a guide, describe which functions of
management were displayed by Marchionne. 3. Which of the three types of managerial roles did
Marchionne display? 4. To what extent did Ma

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1. Which of the recommendations listed in the Manager's Toolbox were used by Torontobased
AlertDriving? Explain. 2. Based on material contained in this chapter, why do you believe small
businesses are trying to expand into international markets? Discuss. 3. To what extent did Tom
Bonkenburg, George Ajjan, and Ron Gon

Read the following case and write whether you think that their opinion is valid and why.
Valuation of a Company There are definitely factors that company's stock prices that could be
affected internally and externally in valuing the company. Some of the value matches of the
financial statement that causes differenc

Companies are increasingly using social networking sites such as Facebook and Twitter as part
of ongoing business practices. Identify the impact of corporate social networking on the success
of Harley Davidson 1. Describe the promotional methods that the Harley Davidson uses to
market products or services on its socia

As a member of the Justice Department investigating the marketing and use of non-FDA-
approved devices, what would you recommend? I. Device companies should be financially
punished for marketing products for non-FDA-approved uses. These practices are against the
law. 2. Let's be practical and forget the law in this ca

Experts say that for teams to function well, members have to get to know one another in some
depth. What specifically would you do to facilitate this in a collocated team? What about in a
global, virtual team?

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Select a System/Software Development Life Cycle (SDLC) model and methodology then apply
this model and methodology to a project using the Information Technology (IT). Define the
SDLC model and methodology and identify which SDLC step is associated with each project
component.

Twilight, a start-up company, has contemplated an opportunity with the Baby Boomer generation
entering the retirement stage of their lives. As this generation has paved the way for many new
businesses over the years, Twilight believes there is yet another opportunity to serve this
generation. The service would be a con

One small business owner said that he had to teach his young employees what a "dial tone" was.
Do you have phone aversion? Do you think it is possible to build a solid business relationship
with customers using only text messaging, e-mail, and social media?

I. Based on Michael Porter's discussion of the characteristics of an effective strategy, does Azul
Linhas Aereas Brasileiras have a good growth strategy? Explain. 2. To what extent is Azul
Linhas Aereas Brasileiras following the five steps of the strategic management process? 3.
Conduct an environmental scan or SWOT

I. Do nothing. Ms. Amarsingh's behavior violated corporate policy about the treatment of
customers and she deserved to be fired. Changing the decision would set a bad precedent for
other employees. 2. Acknowledge that the employee's behavior violates corporate policy, but
hire her back given the extenuating circumstan

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1. Explain why some people are unhappy with the provisions of the Patriot Act. Provide your
opinions about whether or not you feel this law could have passed prior to the attacks on
September 11, 2001. 2. Describe events that led to the signing of the Homeland Security Act
2002 into law on November 25, 2002. What was
Your brother-in-law just submitted a purchase request for materials valued at $10,000 for side
jobs. What should you do? 1. Approve the purchase. It's not your job to police your brother-in-
law, and your sister is aware of what he's doing. 2. Call your sister and express your concern
about what your brother-in-law is

1. What is the underlying communication mistake in this case? Why do you think Howard
Tannenbaum sent those e-mails? 2. How do you think Tannenbaum should have communicated
his concerns about the information link? Why? 3. What should Tannenbaum do now to try to
recover from the negative impact of his e-mails? Suggest

Find an article on "Intellectual property" from newspaper, magazine, internet, or similar source
and write a summary of the article. Write your reaction to the article's content.

What types of analysis can managers perform to help them diagnose a company's financial
condition? How might a review of financial statements help managers diagnose other kinds of
performance problems as well?

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Review Employment, Immigration and Labor Law and address the following Would Saldona
have been legally entitled to receive overtime pay at a higher rate? Why or why not? What is the
maximum length of time Saldona would have been allowed to take leave to care for his injured
spouse? Under what circumstances would A

Discuss the difference between business requirements and design requirements in network
upgrading. Please give four examples of each. Using Cisco Modular Approach, Why is it
important to use modular approach for designing Networks? Could you anticipate what problems
can occur if such methods are not used? Describe your

Fourth, executives need to directly participate in improvement projects not just "support"
them .... By observing the successes and failures of improvement programs firsthand, rather than
relying on someone else's interpretation, executives can make more accurate assessments as to
which ones are worth continuing. For

1. Which of the four basic strategy types were used by VW? Explain your rationale. 2. Based on
the case, what is VW's vision? Do you think it is realistic? Explain. 3. State two SMART goals
for VW based on the case. Are these goals attainable? Discuss. 4. Using Figure 5.5, describe the
extent to which VW is using th

I. What type of team is being used at ICU? Explain. 2 . To what extent are the teams self-
managing? 3. Which of the seven techniques for building effective teams have been instituted at
ICU Medical? Provide supporting evidence. 4. Rewards have created tensions at ICU Medical.
What is your evaluation of how the compa
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James lives in Maryland but runs his painting business out of Virginia. Stan lives in Virginia but
works in Maryland. Stan has hired James to paint his house in Virginia. Stan feels that James has
taken advantage of him in this business dealing. Stan gave James a down payment for this
particular job, which is under con

1. How can managers use recommendations derived from need theories to motivate temporary
employees? Discuss. 2. To what extent can managers use Herzberg's two-factor theory to
motivate temporary workers? Explain your ideas for applying this theory. 3. To what extent is
the growing use of temporary workers consistent

What are the major differences between manufacturing and service organizations? Give
examples of how each type might benefit from using Web 2.0 tools such as micro blogging and
social networks.

Stock is often considered the riskiest type of investment vehicle. The reasoning behind the risky
label is the fact that company stock prices can move up or down rapidly, and many internal and
external factors can influence market value. Although there are many ratios and equations that
attempt to predict the future

Not All Companies Are Viewed as Equal In the land of free trade; the public does not view all
industries as equal. Do you believe that is ethical? Do you believe that some industries are
unfairly targeted? Should it be consumers' choice to partake in products that are not healthy for
them, or do those companies have an

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1. Deliver the presentation as planned. 2. Give the presentation but skip over the negative results.
3. Go back to the meeting room and announce that your spouse has had an accident at home and
you must leave immediately. You tell the group that you just received this message and that you
will contact the vice presid

Discuss about the Good Design, How can you assure a good network design? Describe Criteria
for Selecting Devices List and describe four most important criteria for selecting internetwork
devices.

Find an article on "Intellectual property" from newspaper, magazine, internet, or similar source
and write a summary of the article. Write your reaction to the article's content.

I. Using the competing values framework as a point of reference, how would you describe the
current organizational culture? Provide examples to support your conclusions. 2. What type of
culture is desired by Mr. Goodnight to meet his goals? Discuss. 3. Which of the II ways to
embed organizational culture has SAS used