A. What are the business benefits of the web portal?
1. It expands the reach of the certain business that can help attract potential clients. The
information about their products and services will be easier to access through the
portal. It would help the business grow because of the analytics that they can derive
from the site.
MIDDLE MANAGERIAL LEVEL – they offer suggestions and feedback to top managers so
the analytics that they derive from the site will help them improve and help their
business expand and achieve goals.
2. It provides a uniform way for the customers/users to gain information - Much easier to
use since most of us now lives in a technological era where surfing the net through our
phone becomes one of the norms. - It's an efficient way in enhancing collaboration
between not just employees but most importantly with its target market (customer and
suppliers).
OPERATIONAL LEVEL - they are responsible for the daily management of line workers—
the employees who actually produce the product or offer the service. With the use of
the portal they can track and monitor the day to day workings of the company and assist
first-line managers to achieve business objectives.
3. Can greatly benefit those business relationships that have a vast distance apart from
each other.
Executive level – they are responsible for the performance of the organization. So with
the use of the portal they can access information that will help them expand their
business through relationships with other firms that can give them access to better
supplies and market.
4. It helps giving the customer greater heights of satisfaction when it comes to business.
OPERATIONAL LEVEL- they are the first line managers so they are the one who can
identify if their business is progressing by monitoring the heights of satisfaction of the
customers and the daily profit.
5. Having a business portal means it's easier to adapt with the business trend.
EXECUTIVE LEVEL – adapting to business trends and setting goals for the organization
and direct the company to achieve them is their job. The portal is of great help for them
to know if their company’s techniques and strategies are already outdated and needed
to be redesigned.
6. Improve the effectiveness of advertising, having a web portal help business to gain
additional exposure and encourage visitors to find the information they are seeking.
MIDDLE MANAGERIAL LEVEL – A portal is place where consumers can come to find
what they need at various other locations online. So experimenting with ways on how
to get the attention of the target market and have an effective advertising strategies
should be their forte.
7. Easy access to potential customer, thus providing updated contents and information.
MIDDLE MANAGERIAL LEVEL- all the information and contents that will be posted in the
portal are decided by the top management but middle managers are in charge of
scrutinizing and brainstorming on what information and contents are essential to be
included.
8. Improves productivity without having any additional cost because less time is spent in
explaining your product & service details to customer since all the information is readily
available on the company website/portal.
Operational Level – when it comes to customers, the company’s first line of defense is
their operational manager. These operational managers should be keen in monitoring
information shared to their customers in their portal to upkeep their business gain
profits with less cost to achieve their goals and targets.
9. Website or web portals greatly helps a business reach wider audience in the market, as
internet itself breakthrough any geographical barriers, any information stored in the
web portal become accessible from anywhere in the world by potential customer
making it easier and cheaper for you and your customers.
Executive level- reaching wider audience and deciding on when to expand the business
is their role. Web portals make it easy for the executives to mobilize outside resources
because internet advancement is very beneficial for them in gathering data on how to
maximize their profit while gaining more customers
10. The organization can keep track of its performance in real time through the use of
analytics that provides valuable data, how the business has been moving within a period
of time hence providing the organization an effective way of evaluating their
performance in the digital world.
EXECUTIVE LEVEL - responsible for controlling and overseeing the entire organization.
They are the ones who keep track of the performance of the company so the portal is
really of help for them to monitor it in real time and make decisions on how to direct
the business
11. One of the benefits include organization of information for Du Pont Co. Since there are a
lot of stored information that is needed to be handed out, making a web portal
narrowed down the access point for all the information stored by the Du Pont Co.
MIDDLE MANAGERIAL LEVEL- they carry out goals set by the executives so by
streamlining, it builds accessible and compliant web portals that will aid them in
executing the quota needed by the business.
12. Yung purpose kasi nung portals sa case study is part sya ng Customer Relationship
Management (CRM) ito yung advatages of a CRM to a business. (since may portal na sila
they can monitor na yung activities nung site/portals nila po and they can gather the
following information easily thus creating a big competitive advantage amongst
competitors)
Marketing automation- The ability to capture and analyze all customer interactions,
generate appropriate responses, and gather data to create and build effective and
efficient marketing campaigns
Analysis and Planning - The ability to analyze customer data to identify ways to increase
revenue and decrease costs, identify the source of the firm’s “best customers,” and
determine how to retain them and find even more of them.
Customer support: The ability to support customer service reps so that they can quickly,
thoroughly, and appropriately address customer requests and resolve customers’ issues
while at the same time collecting and storing data about those interactions.
Promotion and advertising. One of the most important functions of any marketing
effort is promotion and advertising. Product success is a direct function of the types of
advertising and sales promotion done. Increasingly, organizations are using the Internet
to advertise and sell products and services.
Product pricing access. Product pricing is another important and complex marketing
function. (part sya ng information dessimination nila so transparent na yung pricing nila
and madali pa iaccess)
(yung part na job posting and resume services ang tawag dun is HRMIS) human resource
MIS (HRMIS), also called the personnel MIS, is concerned with activities related to
previous, current, and potential employees of the organization.
Advantages nya sa business are the following:
Personnel selection and recruiting. If the human resource plan reveals that additional
personnel are required, the next logical step is recruiting and selecting personnel.
Training and skills inventory. Some jobs, such as programming, equipment repair, and
tax preparation, require very specific training for new employees. (dun naman to part na
yung mga body shops can get training and bench marketing tools)
For the part na mag lalagay na sila ng order tracking and order accuracy ang advantage
naman nun sa business is on the SUPPLY CHAIN MANAGEMENT they can now do the
following para di sila mg over and under supply
DEMAND Management-determining the amount of weekly or daily production needed
to meet the demand for individual products. The output of the demand management
process is the master production schedule
Detailed scheduling uses the production plan defined by the demand management
process to develop a detailed production schedule specifying production scheduling
details, such as which item to produce first and when production should be switched
from one item to another. A key decision is how long to make the production runs for
each product. Longer production runs reduce the number of machine setups required,
thus reducing production costs.
Materials requirement planning determines the amount and timing for placing raw
material orders with suppliers.
EXECUTIVE LEVEL- They organize and direct all the activities of the organization by
making and implementing strategic and operational decisions capable of achieving their
business goals. With the information in the web portal they can easily decide on what to
do in a certain situation with just a whisk of a hand.
13. Improved Interaction. With the increment of social media interaction, the businesses
now have the capability to easily interact with their customers in quite an effective way
by means of replying to their numerous queries. Also, it has been duly found that
customer is much more prospective to consider various services of portals if the
customer has the appropriate knowledge of the business. Also, the portal remains to be
the finest as well as the most efficient way to train your customers apart from executing
a smart marketing plan.
Enhanced Awareness. Essentially, the implementation of Business to Business and
Business to Customer models performs a key role in creating the overall awareness
concerning business growth. Also, the internet has become among the most used
platforms where any individual can easily interrelate with the customers, and even face
competition is a much more effective way. Also, business organizations even avail a
chance to recognize the present market trends and hence, develop and enhance their
marketing policies for improving awareness.
Simplification of Issues related to Integration. The key goal of the website is to provide a
single point of access for entire business requirements and even offer information
system to be actually carried out for not only sources but also the integration process.
Also, most portals are now integrated clearly and generally focus mainly on the clients to
hire in quite a simple manner. The web portals do have a unique integration process that
allows one to get services with ease easily.
Offering Single Sign for a Variety of Applications. To access a different variety of
information systems, web portals offer a single sign of one particular common
application to use in quite a simple manner. Although, there are a lot of people who are
rendering for the best possible settings for developing an online business to integrate
with different business applications and even be useful for creating a particular source
system for a wide range of web portals.
Supports for different Portlets. Essentially there are numerous portlets that are
available for the web portals that enable to offer a wide range of functionalities in
order to align with business conditions and norms. However, these portals often offer
an extremely swift way to deliver the functionalities with the best web portal
development. Also, the wide range of portals are duly available often varies according
to the products and need to contain the selection process in order to intake with quite
a simple manner.
Offer Improved Customization. Also, the web portals are often required to develop
better personalization and even customize the various tools to create with quite an
ease. Hence, portals are inviting people to render for the best available customization
process to intake with different web portal development process in order to create with
simple manner.
Providing Flexible and User-Friendly Portals. Most of the web portals are often
designed with extraordinary themes and offer brilliant and intuitive user-friendly web
portals to utilize forever. There are people who look for professional web portals to
create numerous resources to get in quite a simple manner.
Providing Services to Diverse Domains. The most crucial benefits of web portal
development is in the area of domains, and a good web portal developer makes sure
that they are designed for different domains. This type of web portals finally becomes
entrances to different clients, along with similar companies that exist in the industry.
Hence, making as well as using a domain-specific portal is certainly a major benefit for
any web development company which designs portal.
Rebranding an Existing Website. The best website development company working for
this thing essentially re-brands a currently existing website. Thus, the company easily
avails the opportunity to easily interact with its visitors over a highly transformed web
page. Most of the companies actually capitalize on different companies because they try
to make their own web page to be the best and finest.
Bringing Visitors. A web development company implements high-class web portal
development with an expert team that consists of web development specialists that are
well-versed in every relevant requirement and need. Hence, the web page of the res.
Operational level- interacting with their customers and making sure that they are
satisfied with the product and services of the company is their job. It is the most crucial
role because they will be the one who will relay the plans and decisions of the top and
middle managers to their employees and internal customers to gain more clients.
*Assessment
14. Businesses acquire a lot of benefits from the web portals which makes it easy for them to
manage their business hassle-free, costless and effortless because the more user visits the web
portals the more revenue the business gets from advertisement.
EXECUTIVE LEVEL- web portals aid the executives monitor the performance of the business.
They can instantly identify if their business is gaining or not by mere monitoring the portal.
B. What is the importance of “security budget” in the context of the given situation?
1. Since DuPont Co. has streamlined all information about their business and products to a
company website and an Order tracking feature is on the way, it is a smart move to
prioritize funding on security budget. The amount of site visits from customers has
grown exponentially which increased the site's vulnerability for web hackers to perform
malicious activity to hijack or destroy information on crucial areas of the system. Aside
from that, the new order feature will require to collect personal data from its users
which are a big responsibility for Dupont to ensure that all data gathered from their site
is well protected. Providing appropriate funds to the security team will lead to more
reaearch and development on how to make the website more secured for both the
company and its users especially that the website has now been their main channel to
reach global audiences.’
2. Since they are having a portal for their business. Security budget is very important and
plays a vital role on the business because they are now more open to different Digital
Threats since the business is now growing, information are now available online and
gain competitors attention. Security budget should not be overlooked by the senior
executives and make it a priority
3. While having advancement on the technological aspects of the business is great, it is
also important for a business/organization to assess the needs of a security budget. The
availability of a Security Budget is an essential task of any business because it helps
them bounce back from any detrimental events such as break-ins, which calls for
bolstering the security of the business. They can all be at risk from security breaches,
either digitally or in real life, these threats include anything from theft to breaches in
mobile security. There are few ways a business can consider in establishing a security
budget such as:
Risk Assessment are useful for working out business security needs, and it’s often better
to outsource the task, having an IT Professional in the organization helps to determine
what are the current vulnerabilities within the business/ organization.
Establishment of an IT Security Team within the organization, mobile and digital security
has become more vital than ever as most of the things now are digital rather than the
traditional ways. Cyber attacks and hacking are rampant nowadays and most of them
are advanced in terms of the tools that they’re using in different unethical hacking
activities, but there are some vital precautions we can consider taking such as secure file
sharing as most people need to share information among colleagues and clients it’s
important that we don’t leave ourselves or anyone else vulnerable, protecting pertinent
data’s is a crucial element of digital security.
Further, a well-trained and educated staff is a must on every organization, sometimes
it’s down to people to play a part in protecting the company. Stakeholders in charge of a
security budget should consider that a part should be spent on different trainings. As a
result, employees are trained to assist with keeping the business safe and equipped the
knowledge on handling different cyber threats or risk.
4. The importance of security budget is to make sure that all the information being given
out is verified by the source and the consumer getting this information are valid
customers that would put the materials to good use.
5. Encrypt a User’s Personal Information. The online environment can pose serious
threats to the safety of a user’s sensitive information. That’s because websites contain
at least one serious security vulnerability. It’s a staggering statistic that illustrates the
risks that some consumers associate with shopping on the internet. A secure sockets
layer (SSL) website security certificate allows you to encrypt a user’s personal
information. This way when they input information into your website, it’s scrambled
before it’s transmitted to other places online. This means that if it got into the hands of
an unintended recipient, it would be unreadable. By protecting someone’s name,
address, credit card number and other sensitive information, you send a strong message
that your business cares about security. This can go a long way in the eyes of a
consumer who has a lot of options.
Receive Authentication. Your website will also benefit from the server certificate that is
issued with each SSL certificate. These server certificates are a benefit for both you and
your customers. That’s because a server certificate helps you authenticate information
you receive online. But users can also look over these certificates to be sure your
website is authentic and updated. This helps give them peace of mind that the website
they are on is actually yours. Not an imitation page that is set up to look identical to
your website. Giving a consumer confidence in your online company can help you earn
their business.
Build Your Brand. Your website security certificate can help you build a stronger brand
online. That’s because your business aligns with one of your customers’ interests —
keeping their personal information secure. A more secure website helps you appear
more favorably to potential clients. This can help them identify your brand as one that
focuses more on clients than other online tax businesses out there.
Earn a Customer’s Trust. Taking added security measures on your website helps you
earn a potential customer’s trust. Currently, with vulnerabilities consumers will not buy
from a website where they were not certain that their data was being transmitted
securely. This helps to show the sort of emphasis you should place on earning your
customer’s trust online.
Improve Website SEO. A website security certificate can also help you improve search
engine optimization (SEO). SEO is a type of digital marketing focused on helping improve
a website’s ranking in search engine results. A whopping 93 percent of internet users
begin their sessions by using a search engine! Needless to say, where you rank in search
engines matters. After all, you can have the best online income tax business. But what
good does it do if no one can find it when they are looking for it? For example, compare
two identical websites. If one has a security certificate and the other one doesn’t,
Google ranks the first one higher in results. The sheer popularity of Google makes it a
website that has preferences you cannot afford to ignore. 6. Improve Website
Conversions When someone trusts you, they feel better about doing business with you.
This can help you improve your website’s conversion rate. This is a measurement of how
often a visitor is taking a desired action. For example, paying you to complete their
online tax return after browsing your website.
Avoid Unwanted Litigation. Having a website that protects customer information can
help you avoid legal battles after a security breach. It’s becoming an increasingly more
important issue for businesses who have operations on the internet. Litigation (or the
threat of a lawsuit) can cost the company huge budget. But it can also take you away
from keeping a focus on your business and serving the needs of your customers.
6. The importance of a security budget to the Du Pont Co.’s is they have a strong security
budget which makes their company run the business and the services safely and
efficiently. The availability of security budget is quite important to the success of Du
Pont Co.’s because it easier for them to secure their assets.
