2017 SUPER DUTY

Owner’s Manual

2017 SUPER DUTY Owner’s Manual

owner.ford.com ford.ca

November 2016
Second Printing
Owner’s Manual
Super Duty
Litho in U.S.A.

HC3J 19A321 AB
The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2016

All rights reserved.

Part Number: 201710 20161027202709
 Table of Contents

Introduction Safety Canopy™..............................................51

About This Manual...........................................7 Crash Sensors and Airbag Indicator........52
Symbols Glossary.............................................8 Airbag Disposal...............................................53
Data Recording................................................10
California Proposition 65.............................12 Keys and Remote Controls
Perchlorate.........................................................12 General Information on Radio
Frequencies..................................................54
Ford Credit.........................................................12
Remote Control..............................................54
Replacement Parts
Recommendation.......................................12 Replacing a Lost Key or Remote
Control...........................................................60
Special Notices................................................13
Mobile Communications
Equipment.....................................................14 MyKey™
Export Unique Options.................................14 Principle of Operation...................................61
Creating a MyKey............................................62
Environment Clearing All MyKeys.......................................63
Protecting the Environment........................16 Checking MyKey System Status...............63
Using MyKey With Remote Start
Systems.........................................................63
Child Safety
MyKey Troubleshooting...............................64
General Information.......................................17
Installing Child Restraints............................18
Doors and Locks
Booster Seats..................................................30
Locking and Unlocking.................................65
Child Restraint Positioning.........................32
Keyless Entry...................................................68
Child Safety Locks..........................................33
Tailgate
Seatbelts
Tailgate Lock....................................................70
Principle of Operation..................................35
Removing the Tailgate.................................70
Fastening the Seatbelts..............................36
Tailgate Step.....................................................71
Seatbelt Height Adjustment.....................40
Bed Extender....................................................72
Seatbelt Warning Lamp and Indicator
Chime.............................................................40
Seatbelt Reminder.........................................41 Security
Child Restraint and Seatbelt Passive Anti-Theft System.........................74
Maintenance................................................42 Anti-Theft Alarm............................................76
Seatbelt Extension........................................43
Power Running Boards
Supplementary Restraints Using Power Running Boards....................78
System
Principle of Operation..................................44 Steering Wheel
Driver and Passenger Airbags...................45 Adjusting the Steering Wheel...................80
Side Airbags.....................................................50 Audio Control...................................................81

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Voice Control...................................................82 Information Displays

Cruise Control..................................................82 General Information......................................111
Information Display Control.......................82 Information Messages................................128
Heated Steering Wheel................................82
Climate Control
Pedals Manual Climate Control.............................145
Adjusting the Pedals.....................................83 Automatic Climate Control......................146
Hints on Controlling the Interior
Wipers and Washers Climate.........................................................148
Windshield Wipers........................................84 Heated Windows and Mirrors..................150
Autowipers.......................................................84 Heated Exterior Mirrors................................151
Windshield Washers.....................................85 Cabin Air Filter.................................................151
Remote Start...................................................151
Lighting
General Information.....................................86 Seats
Lighting Control..............................................86 Sitting in the Correct Position..................152
Autolamps........................................................87 Head Restraints.............................................152
Instrument Lighting Dimmer.....................88 Manual Seats.................................................154
Daytime Running Lamps............................88 Power Seats....................................................155
Automatic High Beam Control.................88 Memory Function..........................................157
Front Fog Lamps............................................90 Rear Seats.......................................................159
Direction Indicators.......................................90 Heated Seats.................................................160
Spot Lamps.....................................................90 Climate Controlled Seats...........................161
Interior Lamps..................................................91 Front Seat Armrest......................................162
Ambient Lighting...........................................94 Rear Seat Armrest........................................163

Windows and Mirrors Universal Garage Door

Power Windows.............................................95 Opener
Global Opening..............................................96 Universal Garage Door Opener...............164
Exterior Mirrors................................................96
Interior Mirror...................................................98 Auxiliary Power Points
Sliding Windows............................................99 Auxiliary Power Points...............................168
Sun Visors.........................................................99
Moonroof........................................................100 Storage Compartments
Center Console..............................................170
Instrument Cluster Overhead Console........................................170
Gauges..............................................................102 Under Seat Storage.....................................170
Warning Lamps and Indicators...............105
Audible Warnings and Indicators............110

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 Table of Contents

Starting and Stopping the Brakes

Engine General Information.....................................221
General Information.....................................173 Hints on Driving With Anti-Lock
Ignition Switch................................................173 Brakes...........................................................222
Keyless Starting.............................................174 Parking Brake.................................................222
Starting a Gasoline Engine - 6.2L/ Hill Start Assist.............................................223
6.8L................................................................174
Starting a Diesel Engine - 6.7L Traction Control
Diesel.............................................................176 Principle of Operation................................225
Diesel Particulate Filter..............................180 Using Traction Control...............................225
Switching Off the Engine - 6.7L
Diesel............................................................180
Stability Control
Engine Idle Shutdown..................................181
Principle of Operation................................226
Engine Block Heater.....................................181
Using Stability Control...............................227
Fuel and Refueling
Terrain Control
Safety Precautions......................................183
Principle of Operation................................229
Fuel Quality - E85........................................184
Using Hill Descent Control.......................229
Fuel Quality - Diesel....................................185
Fuel Quality - Gasoline...............................187
Parking Aids
Running Out of Fuel....................................188
Principle of Operation.................................231
Selective Catalytic Reduction System -
Diesel............................................................188 Rear Parking Aid............................................231
Refueling - Gasoline....................................192 Rear View Camera.......................................232
Refueling - Diesel.........................................193 360 Degree Camera...................................235
Fuel Consumption.......................................195
Emission Control System - Gasoline.....196 Cruise Control
Emission Control System - Diesel.........199 Principle of Operation................................239
Using Cruise Control...................................239
Transmission Using Adaptive Cruise Control...............240
Automatic Transmission..........................205
Power Take-Off...........................................209 Driving Aids
Lane Keeping System.................................247
Four-Wheel Drive Blind Spot Information System.............249
Using Four-Wheel Drive.............................210 Cross Traffic Alert........................................254
Steering...........................................................256
Rear Axle Collision Warning System........................258
Limited Slip Differential.............................219
Electronic Locking Differential................219 Load Carrying
Load Limit........................................................261

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Bed Ramps....................................................265 Reporting Safety Defects (Canada

Only).............................................................310
Towing
Towing a Trailer............................................268 Fuses
Trailer Reversing Aids.................................269 Fuse Specification Chart............................312
Trailer Sway Control....................................277 Changing a Fuse..........................................320
Recommended Towing Weights............277
Essential Towing Checks...........................281 Maintenance
Towing the Vehicle on Four Wheels......289 General Information....................................322
Opening and Closing the Hood..............322
Driving Hints Under Hood Overview - 6.2L...................323
Breaking-In.....................................................292 Under Hood Overview - 6.7L Diesel......324
Economical Driving.....................................292 Under Hood Overview - 6.8L..................326
Driving Through Water...............................293 Engine Oil Dipstick - 6.2L/6.8L...............327
Floor Mats.......................................................293 Engine Oil Dipstick - 6.7L Diesel.............327
Snowplowing................................................294 Engine Oil Check - 6.2L/6.8L...................327
Engine Oil Check - 6.7L Diesel................328
Roadside Emergencies Changing the Engine Oil and Oil
Filter..............................................................329
Roadside Assistance..................................297
Changing the Coalescer Filter
Hazard Flashers...........................................298 Element......................................................330
Fuel Shutoff - 6.2L/6.8L...........................298 Oil Change Indicator Reset.......................331
Fuel Shutoff - 6.7L Diesel.........................298 Engine Coolant Check - 6.2L/6.8L........332
Jump Starting the Vehicle........................299 Engine Coolant Check - 6.7L Diesel......336
Post-Crash Alert System..........................302 Automatic Transmission Fluid
Transporting the Vehicle...........................302 Check...........................................................340
Towing Points...............................................303 Transfer Case Fluid Check........................343
Brake Fluid Check........................................343
Customer Assistance Power Steering Fluid Check....................344
Getting the Services You Need..............305 Washer Fluid Check....................................344
In California (U.S. Only)............................306 Draining the Fuel Filter Water Trap - 6.7L
The Better Business Bureau (BBB) Auto Diesel...........................................................345
Line Program (U.S. Only)......................307 Fuel Filter - 6.2L/6.8L................................346
Utilizing the Mediation/Arbitration Changing the 12V Battery.........................346
Program (Canada Only)......................308 Checking the Wiper Blades.....................348
Getting Assistance Outside the U.S. and Changing the Wiper Blades.....................348
Canada.......................................................308
Adjusting the Headlamps........................349
Ordering Additional Owner's
Literature....................................................309 Changing a Bulb..........................................350
Reporting Safety Defects (U.S. Bulb Specification Chart...........................353
Only).............................................................310 Changing the Engine Air Filter - 6.2L/
6.8L...............................................................356

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Changing the Engine Air Filter - 6.7L Transmission Code Designation.............421

Diesel............................................................357 Capacities and Specifications - 6.2L....422
Changing the Engine-Mounted and Capacities and Specifications - 6.7L
Diesel Fuel Conditioner Module Fuel Diesel............................................................427
Filters - 6.7L Diesel..................................359
Capacities and Specifications -
6.8L...............................................................434
Vehicle Care
General Information...................................364 Audio System
Cleaning Products.......................................364 General Information....................................441
Cleaning the Exterior..................................365 Audio Unit - Vehicles With: AM/FM/
Waxing.............................................................366 CD..................................................................442
Cleaning the Engine...................................366 Audio Unit - Vehicles With: AM/FM/CD/
Cleaning the Exhaust - 6.7L Diesel........367 SYNC............................................................443
Cleaning the Windows and Wiper Audio Unit - Vehicles With: AM/FM/CD/
Blades..........................................................367 Touchscreen Display..............................447
Cleaning the Interior...................................368 Digital Radio..................................................448
Cleaning the Instrument Panel and Satellite Radio...............................................451
Instrument Cluster Lens.......................368 USB Port.........................................................454
Cleaning Leather Seats.............................369
Repairing Minor Paint Damage..............370 SYNC™
Cleaning the Wheels..................................370 General Information...................................455
Vehicle Storage..............................................371 Using Voice Recognition...........................457
Using SYNC™ With Your Phone...........459
Wheels and Tires SYNC™ Applications and Services.......471
General Information...................................374 Using SYNC™ With Your Media
Tire Care...........................................................377 Player...........................................................476
Using Snow Chains.....................................394 SYNC™ Troubleshooting.........................485
Tire Pressure Monitoring System..........394
Changing a Road Wheel...........................402 SYNC™ 3
Technical Specifications............................413 General Information...................................493
Home Screen................................................504
Capacities and Specific- Using Voice Recognition...........................505
ations Entertainment................................................512
Engine Specifications - 6.2L.....................415 Climate............................................................522
Engine Specifications - 6.7L Diesel........415 Phone...............................................................524
Engine Specifications - 6.8L....................416 Navigation......................................................530
Motorcraft Parts - 6.2L...............................417 Apps.................................................................538
Motorcraft Parts - 6.7L Diesel..................418 Settings............................................................541
Motorcraft Parts - 6.8L..............................419 SYNC™ 3 Troubleshooting......................553
Vehicle Identification Number...............420
Vehicle Certification Label........................421

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 Table of Contents

Accessories
Accessories....................................................566
Auxiliary Switches.......................................567

Ford Protect
Ford Protect....................................................571

Scheduled Maintenance
General Maintenance Information........573
Normal Scheduled Maintenance..........576
Special Operating Conditions Scheduled
Maintenance..............................................581
Scheduled Maintenance Record............591

Appendices
End User License Agreement..................601

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 Introduction

ABOUT THIS MANUAL Note: Your vehicle’s powertrain control

systems can detect and store information
Thank you for choosing Ford. We about vehicle modifications that increase
recommend that you take some time to horsepower and torque output such as
get to know your vehicle by reading this whether or not performance-enhancing
manual. The more that you know about powertrain components commonly referred
your vehicle, the greater the safety and to as performance chips have been used.
pleasure you will get from driving it. This information will stay in the system’s
memory and cannot be erased even if the
WARNING modification is removed. Ford Motor
Driving while distracted can result in Company, Ford of Canada, Ford of Mexico
loss of vehicle control, crash and and service or repair facilities can retrieve
injury. We strongly recommend that this information when servicing your vehicle.
you use extreme caution when using any Ford Motor Company may use this
device that may take your focus off the information to determine if your warranty
road. Your primary responsibility is the safe covers any needed repairs.
operation of your vehicle. We recommend Note: Some aftermarket products may
against the use of any hand-held device cause severe engine, transmission and
while driving and encourage the use of exhaust system damage. See your warranty
voice-operated systems when possible. information for more details.
Make sure you are aware of all applicable
local laws that may affect the use of Your new diesel engine may feel, drive and
electronic devices while driving. function somewhat differently than a
gasoline engine. Therefore, it is very
important that you read and thoroughly
Note: This manual describes product familiarize yourself and others operating
features and options available throughout the vehicle with this guide. There is a
the range of available models, sometimes special procedure for turning off the diesel
even before they are generally available. It engine. See Starting a Diesel Engine
may describe options that are not on your (page 176). It is important to read and
vehicle. It is possible that either Ford Motor understand this material in order to
Company or an authorized Ford dealer may maintain the best service life for your
have originally sold an incomplete vehicle engine.
to a vehicle modifier who upfitted it. As a
result, some of the options and features on Ford may discontinue models or change
this vehicle may differ from what we specifications without any notice and
describe in this manual. without incurring obligations.

Note: Some of the illustrations in this This manual may qualify the location of a
manual may show features as used in component as left-hand side or right-hand
different models, so they may appear side. The side is determined when facing
differently to you on your vehicle. forward in the seat.

Note: Always use and operate your vehicle

in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of the
vehicle.

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 Introduction

Brake fluid - non petroleum

based

Brake system

Cabin air filter

Check fuel cap

E154903

Child safety door lock or unlock

A Right-hand side
B Left-hand side
Note: Throughout this guide, you will find Child seat lower anchor
warnings identified by the warning symbol.
Warnings remind you to be especially
careful to reduce the risk of personal injury. Child seat tether anchor

SYMBOLS GLOSSARY Cruise control

These are some of the symbols you may E71340
see on your vehicle.
Do not open when hot
Air conditioning system

E162384
Engine air filter
Air conditioning system lubricant
E231157 type

Anti-lock braking system Engine coolant

Avoid smoking, flames or sparks Engine coolant temperature

Battery Engine oil

Battery acid Explosive gas

Fan warning

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 Introduction

Fasten seatbelt Note operating instructions

E71880

Flammable Panic alarm

E231160

Front airbag Parking aid

E67017
E139213
Front fog lamps
Parking brake

Fuel pump reset

Power steering fluid

Fuse compartment
Power windows front/rear

Hazard warning flashers

Power window lockout

Heated rear window

Requires registered technician
E231159

Heated windshield
Safety alert

Interior luggage compartment See Owner's Manual

release

Jack See Service Manual

E231158

Keep out of reach of children Service engine soon

E161353

Lighting control Side airbag

Low tire pressure warning Shield the eyes

E167012

Maintain correct fluid level Stability control

E138639

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 Introduction

Windshield wash and wipe also be accessed electronically by Ford

Motor Company and Ford authorized
service facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
DATA RECORDING experience, troubleshoot, and to improve
products and services and offer you
Service Data Recording products and services that may interest
Service data recorders in your vehicle are you, where permitted by law. For Canada
capable of collecting and storing only, for more information, please review
diagnostic information about your vehicle. the Ford of Canada privacy policy at
This potentially includes information about www.ford.ca, including our U.S. data
the performance or status of various storage and use of service providers in
systems and modules in the vehicle, such other jurisdictions who may be subject to
as engine, throttle, steering or brake legal requirements in Canada, the United
systems. In order to properly diagnose and States and other countries applicable to
service your vehicle, Ford Motor Company them, for example, lawful requirements to
(Ford of Canada in Canada), and service disclose personal information to
and repair facilities may access or share governmental authorities in those
among them vehicle diagnostic countries. See SYNC™ (page 455).
information received through a direct
connection to your vehicle when
Event Data Recording
diagnosing or servicing your vehicle. This vehicle is equipped with an event
Additionally, Ford Motor Company (Ford data recorder. The main purpose of an
of Canada, in Canada) may, where event data recorder is to record, in
permitted by law, use vehicle diagnostic certain crash or near crash-like
information for vehicle improvement or situations, such as an airbag
with other information we may have about deployment or hitting a road obstacle;
you, (for example, your contact this data will assist in understanding
information), to offer you products or how a vehicle’s systems performed.
services that may interest you. Data may The event data recorder is designed to
be provided to our service providers such record data related to vehicle dynamics
as part suppliers that may help diagnose and safety systems for a short period
malfunctions, and who are similarly of time, typically 30 seconds or less.
obligated to protect data. We retain this
data only as long as necessary to perform The event data recorder in this vehicle
these functions or to comply with law. We is designed to record such data as:
may provide information where required • How various systems in your vehicle
in response to official requests to law were operating;
enforcement or other government • Whether or not the driver and
authorities or third parties acting with passenger safety belts were
lawful authority or court order, and such buckled/fastened;
information may be used in legal
proceedings. For U.S. only (if equipped), if • How far (if at all) the driver was
you choose to use connected apps and depressing the accelerator and/or
services, such as SYNC Vehicle Health the brake pedal; and
Report or MyFord Mobile App, you consent
that certain diagnostic information may

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 Introduction

• How fast the vehicle was traveling; Note: Including to the extent that any
and law pertaining to Event Data Recorders
• Where the driver was positioning applies to SYNC or its features, please
the steering wheel. note the following: Once 911 Assist (if
equipped) is enabled (set ON), 911 Assist
This data can help provide a better may, through any paired and connected
understanding of the circumstances in cell phone, disclose to emergency
which crashes and injuries occur. services that the vehicle has been in a
Note: Event data recorder data is crash involving the deployment of an
recorded by your vehicle only if a airbag or, in certain vehicles, the
non-trivial crash situation occurs; no data activation of the fuel pump shut-off.
is recorded by the event data recorder Certain versions or updates to 911 Assist
under normal driving conditions and no may also be capable of being used to
personal data or information (e.g., name, electronically or verbally provide to 911
gender, age, and crash location) is operators the vehicle location (such as
recorded (see limitations regarding 911 latitude and longitude), and/or other
Assist and Traffic, directions and details about the vehicle or crash or
Information privacy below). However, personal information about the
parties, such as law enforcement, could occupants to assist 911 operators to
combine the event data recorder data provide the most appropriate emergency
with the type of personally identifying services. If you do not want to disclose
data routinely acquired during a crash this information, do not activate the 911
investigation. Assist feature. See SYNC™ (page 455).
To read data recorded by an event data Additionally, when you connect to
recorder, special equipment is required, Traffic, Directions and Information (if
and access to the vehicle or the event equipped, U.S. only), the service uses
data recorder is needed. In addition to GPS technology and advanced vehicle
the vehicle manufacturer, other sensors to collect the vehicle’s current
parties, such as law enforcement, that location, travel direction, and speed
have such special equipment, can read (“vehicle travel information”), only to
the information if they have access to help provide you with the directions,
the vehicle or the event data recorder. traffic reports, or business searches
Ford Motor Company and Ford of that you request. If you do not want
Canada do not access event data Ford or its vendors to receive this
recorder information without obtaining information, do not activate the
consent, unless pursuant to court order service. For more information, see
or where required by law enforcement, Traffic, Directions and Information,
other government authorities or other Terms and Conditions. See SYNC™
third parties acting with lawful (page 455).
authority. Other parties may seek to
access the information independently
of Ford Motor Company and Ford of
Canada.

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 Introduction

CALIFORNIA PROPOSITION 65 We offer a number of convenient ways for

you to contact us, and to manage your
account.
WARNINGS
Some constituents of engine Call 1-800-727-7000.
exhaust, certain vehicle components, For more information about Ford Credit
certain fluids contained in vehicles and access to the Account Manager, go to
and certain products of component wear www.fordcredit.com.
contain or emit chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm. REPLACEMENT PARTS
Battery posts, terminals and related RECOMMENDATION
accessories contain lead and lead
compounds, chemicals known to the We have built your vehicle to the highest
State of California to cause cancer and standards using quality parts. We
reproductive harm. Batteries also contain recommend that you demand the use of
other chemicals known to the State of genuine Ford and Motorcraft parts
California to cause cancer. Wash your whenever your vehicle requires scheduled
hands after handling. maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
PERCHLORATE Motorcraft branding on the parts or their
packaging.
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners Scheduled Maintenance and
and remote control batteries may contain Mechanical Repairs
perchlorate material. Special handling
may apply for service or vehicle end of life One of the best ways for you to make sure
disposal. that your vehicle provides years of service
is to have it maintained in line with our
For more information visit: recommendations using parts that
conform to the specifications detailed in
Web Address this Owner’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
www.dtsc.ca.gov/hazard- specifications.
ouswaste/perchlorate
Collision Repairs
FORD CREDIT We hope that you never experience a
collision, but accidents do happen.
US Only Genuine Ford replacement collision parts
meet our stringent requirements for fit,
Ford Credit offers a full range of financing finish, structural integrity, corrosion
and lease plans to help you acquire your protection and dent resistance. During
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.

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 Introduction

vehicle development we validate that On Board Diagnostics Data Link

these parts deliver the intended level of Connector
protection as a whole system. A great way
to know for sure you are getting this level WARNING
of protection is to use genuine Ford Do not connect wireless plug-in
replacement collision parts. devices to the data link connector.
Unauthorized third parties could gain
Warranty on Replacement Parts
access to vehicle data and impair the
Genuine Ford and Motorcraft replacement performance of safety related systems.
parts are the only replacement parts that Only allow repair facilities that follow our
benefit from a Ford Warranty. The Ford service and repair instructions to connect
Warranty may not cover damage caused their equipment to the data link connector.
to your vehicle as a result of failed
non-Ford parts. For additional information, Your vehicle has an OBD Data Link
refer to the terms and conditions of the Connector (DLC) that is used in
Ford Warranty. conjunction with a diagnostic scan tool for
vehicle diagnostics, repairs and
SPECIAL NOTICES reprogramming services. Installing an
aftermarket device that uses the DLC
during normal driving for purposes such as
New Vehicle Limited Warranty
remote insurance company monitoring,
For a detailed description of what is transmission of vehicle data to other
covered and what is not covered by your devices or entities, or altering the
vehicle’s New Vehicle Limited Warranty, performance of the vehicle, may cause
see the Warranty Guide that is provided to interference with or even damage to
you along with your Owner’s Manual. vehicle systems. We do not recommend
or endorse the use of aftermarket plug-in
Special Instructions devices unless approved by Ford. The
vehicle Warranty will not cover damage
For your added safety, your vehicle has caused by an aftermarket plug-in device.
sophisticated electronic controls.
WARNINGS
Using your Vehicle With a
Snowplow
You risk death or serious injury to
yourself and others if you do not More information and guidelines for using
follow the instruction highlighted by your vehicle with a snowplow are in this
the warning symbol. Failure to follow the Owner's Manual. See Snowplowing (page
specific warnings and instructions could 294).
result in personal injury.
Using your Vehicle as an
Never place front seat mounted Ambulance
rear-facing child or infant seats in
front of an active passenger airbag. If your light truck has the Ford Ambulance
Preparation Package, it may be utilized as
an ambulance. We urge ambulance
manufacturers to follow the
recommendations of the Ford Incomplete
Vehicle Manual, Ford Truck Body Builder’s

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 Introduction

Layout Book and the Qualified Vehicle MOBILE COMMUNICATIONS

Modifiers (QVM) Guidelines as well as
pertinent supplements. For additional EQUIPMENT
information, please contact the Truck Body
Builders Advisory Service at WARNING
http://www.fleet.ford.com/truckbbas/ Driving while distracted can result in
and then by selecting Contact Us or by loss of vehicle control, crash and
phone at 1–877–840–4338. injury. We strongly recommend that
Use of your Ford light truck as an you use extreme caution when using any
ambulance, without the Ford Ambulance device that may take your focus off the
Preparation Package voids the Ford New road. Your primary responsibility is the safe
Vehicle Limited Warranty and may void operation of your vehicle. We recommend
the emissions warranties. In addition, against the use of any hand-held device
ambulance usage without the preparation while driving and encourage the use of
package could cause high underbody voice-operated systems when possible.
temperatures, overpressurized fuel and a Make sure you are aware of all applicable
risk of spraying fuel which could lead to local laws that may affect the use of
fires. electronic devices while driving.
If your vehicle has the Ford Ambulance
Preparation Package, it will be indicated Using mobile communications equipment
on the Safety Compliance Certification is becoming increasingly important in the
Label. The label is on the driver side door conduct of business and personal affairs.
pillar or on the rear edge of the driver door. However, you must not compromise your
You can determine whether the own or others’ safety when using such
ambulance manufacturer followed Ford’s equipment. Mobile communications can
recommendations by directly contacting enhance personal safety and security when
that manufacturer. The Ford Ambulance appropriately used, particularly in
Preparation Package is only available on emergency situations. Safety must be
certain diesel engine equipped vehicles. paramount when using mobile
communications equipment to avoid
Using your Vehicle as a Stationary negating these benefits. Mobile
Power Source communication equipment includes, but
is not limited to, cellular phones, pagers,
Information and guidelines for operating a portable email devices, text messaging
vehicle with an aftermarket power take-off devices and portable two-way radios.
system are in this Owner's Manual. See
Power Take-Off (page 209).
EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with features and
options that are different from the features
and options that are described in this
Owner’s Manual. A market unique
supplement may be supplied that
complements this book. By referring to the
market unique supplement, if provided,
you can properly identify those features,

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 Introduction

recommendations and specifications that

are unique to your vehicle. This Owner’s
Manual is written primarily for the U.S. and
Canadian Markets. Features or equipment
listed as standard may be different on units
built for export. Refer to this Owner’s
Manual for all other required
information and warnings.

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 Environment

PROTECTING THE
ENVIRONMENT
You must play your part in protecting the
environment. Correct vehicle usage and
the authorized disposal of waste, cleaning
and lubrication materials are significant
steps toward this aim.

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 Child Safety

GENERAL INFORMATION WARNINGS

Technician (CPST) to make sure that you
See the following sections for directions properly install the child restraint in your
on how to properly use safety restraints vehicle and that you consult your
for children. pediatrician to make sure you have a child
restraint appropriate for your child. To
WARNINGS
locate a child restraint fitting station and
Always make sure your child is CPST, contact NHTSA toll free at
secured properly in a device that is 1-888-327-4236 or go to
appropriate for their height, age and www.nhtsa.dot.gov. In Canada, contact
weight. Child safety restraints must be Transport Canada toll free at
bought separately from your vehicle. 1-800-333-0371 or go to www.tc.gc.ca to
Failure to follow these instructions and find a Child Car Seat Clinic in your area.
guidelines may result in an increased risk Failure to properly restrain children in child
of serious injury or death to your child. restraints made especially for their height,
All children are shaped differently. age and weight, may result in an increased
The National Highway Traffic Safety risk of serious injury or death to your child.
Administration and other safety On hot days, the temperature inside
organizations, base their recommendations the vehicle can rise very quickly.
for child restraints on probable child height, Exposure of people or animals to
age and weight thresholds, or on the these high temperatures for even a short
minimum requirements of the law. We time can cause death or serious heat
recommend that you check with a NHTSA related injuries, including brain damage.
Certified Child Passenger Safety Small children are particularly at risk.

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 Child Safety

Recommendations for Safety Restraints for Children

Recommended restraint
Child Child size, height, weight, or age
type

Use a child safety seat

Infants or Children weighing 40 lb (18 kg) or less (sometimes called an
toddlers (generally age four or younger). infant carrier, convertible
seat, or toddler seat).
Children who have outgrown or no longer
properly fit in a child safety seat (gener-
ally children who are less than 4 ft. 9 in.
(1.45 m) tall, are greater than age four Use a belt-positioning
Small children
and less than age 12, and between 40 lb booster seat.
(18 kg) and 80 lb (36 kg) and upward to
100 lb (45 kg) if recommended by your
child restraint manufacturer).
Children who have outgrown or no longer Use a vehicle seatbelt
properly fit in a belt-positioning booster having the lap belt snug
seat (generally children who are at least and low across the hips,
Larger children 4 ft. 9 in. (1.45 m) tall or greater than shoulder belt centered
80 lb (36 kg) or 100 lb (45 kg) if recom- across the shoulder and
mended by child restraint manufacturer). chest, and seatback
upright.

• You are required by law to properly use

safety seats for infants and toddlers in INSTALLING CHILD
the United States and Canada. RESTRAINTS
• Many states and provinces require that
small children use approved booster Child Seats
seats until they reach age eight, a
height of 4 feet 9 inches (1.45 meters)
tall, or 80 lb (36 kg). Check your local
and state or provincial laws for specific
requirements about the safety of
children in your vehicle.
• When possible, always properly
restrain children 12 years of age and
under in a rear seating position of your
vehicle. Accident statistics suggest that
children are safer when properly
restrained in the rear seating positions
than in a front seating position. E142594

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 Child Safety

Use a child safety seat (sometimes called • Place the vehicle seat upon which the
an infant carrier, convertible seat, or child restraint will be installed in the
toddler seat) for infants, toddlers, or upright position.
children weighing 40 lb (18 kg) or less • Put the seatbelt in the automatic
(generally age four or younger). locking mode. This vehicle does not
require the use of a locking clip.
Using Lap and Shoulder Belts
(Except Front Center Position of Perform the following steps when
Super Cab and Crew Cab) installing the child restraint with
combination lap and shoulder belts:
WARNINGS Note: Although the child restraint
Airbags can kill or injure a child in a illustrated is a forward facing child restraint,
child restraint. Never place a the steps are the same for installing a rear
rear-facing child restraint in front of facing child restraint.
an active airbag. If you must use a
forward-facing child restraint in the front
seat, move the seat upon which the child
restraint is installed all the way back.
Airbags can kill or injure a child in a
child restraint. Properly restrain
children 12 and under in the rear seat
whenever possible.
Depending on where you secure a
child restraint, and depending on the
child restraint design, you may block
access to certain seatbelt buckle
E142528
assemblies and LATCH lower anchors,
rendering those features potentially 1. Position the child safety seat in a seat
unusable. To avoid risk of injury, make sure with a combination lap and shoulder
occupants only use seating positions belt.
where they are able to be properly
restrained.

When installing a child safety seat with

combination lap and shoulder belts:
• Use the correct seatbelt buckle for that
seating position.
• Insert the belt tongue into the proper
buckle until you hear a snap and feel it
latch. Make sure the tongue is securely
fastened in the buckle.
• Keep the buckle release button E142529
pointing up and away from the safety 2. Pull down on the shoulder belt and
seat, with the tongue between the child then grasp the shoulder belt and lap
restraint and the release button, to belt together.
prevent accidental unbuckling.

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 Child Safety

E142530 E142875

3. While holding the shoulder and lap belt 5. To put the retractor in the automatic
portions together, route the tongue locking mode, grasp the shoulder
through the child restraint according portion of the belt and pull downward
to the child restraint manufacturer's until you pull all of the belt out.
instructions. Be sure the belt webbing Note: The automatic locking mode is
is not twisted. available on the front passenger and rear
seats. This vehicle does not require the use
of a locking clip.
6. Allow the belt to retract to remove
slack. The belt clicks as it retracts to
indicate it is in the automatic locking
mode.
7. Try to pull the belt out of the retractor
to make sure the retractor is in the
automatic locking mode (you should
not be able to pull more belt out). If the
retractor is not locked, unbuckle the
E142531 belt and repeat Steps 5 and 6.
4. Insert the belt tongue into the proper
buckle (the buckle closest to the
direction the tongue is coming from)
for that seating position until you hear
a snap and feel the latch engage. Make
sure the tongue is latched securely by
pulling on it.

E142533

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 Child Safety

8. Remove remaining slack from the belt. Using Lap and Shoulder Belts
Force the seat down with extra weight, (Front Center Position of Super
for example, by pressing down or Cab and Crew Cab)
kneeling on the child restraint while
pulling up on the shoulder belt in order WARNINGS
to force slack from the belt. This is Airbags can kill or injure a child in a
necessary to remove the remaining child restraint. Never place a
slack that will exist once the extra rear-facing child restraint in front of
weight of the child is added to the child an active airbag. If you must use a
restraint. It also helps to achieve the forward-facing child restraint in the front
proper snugness of the child restraint seat, move the seat upon which the child
to your vehicle. Sometimes, a slight restraint is installed all the way back.
lean toward the buckle helps to remove
remaining slack from the belt. Never place front seat mounted
rear-facing child or infant seats in
9. Attach the tether strap (if the child front of an active passenger airbag.
restraint is equipped).
Always use both the lap and
shoulder portion of the seatbelt in
the center seating position.

The belt webbing below the tongue is the

lap portion of the combination lap and
shoulder belt. The belt webbing above the
tongue is the shoulder belt portion of the
combination lap and shoulder belt.

E142534

10. Before placing the child in the seat,

forcibly move the seat forward and
back to make sure the seat is securely
held in place.
To check this, grab the seat at the belt path
and attempt to move it side to side and
forward and back. There should be no
more than 1 in (2.5 cm) of movement for E142528
proper installation.
1. Position the child safety seat in the
We recommend checking with a NHTSA front center seat.
Certified Child Passenger Safety
Technician to make certain the child
restraint is properly installed. In Canada,
check with Transport Canada for referral
to a Child Car Seat Clinic.

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 Child Safety

4. Insert the belt tongue into the proper

buckle (the buckle closest to the
direction the tongue is coming from)
for that seating position until you hear
a snap and feel the latch engage. Make
sure the tongue is latched securely by
pulling on it.

E162708

2. Slide the tongue up the webbing.

E142533

5. While pushing down with your knee on

the child restraint, pull up on the
shoulder belt portion to tighten the lap
belt portion of the combination lap and
shoulder belt.
E142530
6. Allow the seatbelt to retract and
remove any slack in the belt to securely
3. While holding both shoulder and lap tighten the child safety seat in the
portions next to the tongue, route the vehicle.
tongue and webbing through the child 7. Attach the tether strap (if the child
restraint according to the child restraint restraint is equipped).
manufacturer's instructions. Be sure
that the belt webbing is not twisted.

E142534

E142531

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 Child Safety

8. Before placing the child in the seat,

forcibly move the seat forward and
back to make sure the seat is securely
held in place. To check this, grab the
seat at the belt path and attempt to
move it side to side and forward and
back. There should be no more than
1 in (2.5 cm) of movement for proper
installation.
9. Check from time to time to be sure that
there is no slack in the lap and shoulder
belt. The shoulder belt must be snug
to keep the lap belt tight during a crash. E146522
We recommend checking with a NHTSA
Certified Child Passenger Safety 2. After positioning the child safety seat
Technician to make certain the child in the proper seating position, grasp the
restraint is properly installed. In Canada, shoulder belt and lap belt together
check with Transport Canada for referral behind the belt tongue.
to a Child Car Seat Clinic.

Using Inflatable Seatbelts (Rear

Seat Outboard Positions) (If Equipped)

E142530

3. While holding the shoulder and lap belt

portions together, route the tongue
through the child restraint according
E142528 to the child restraint manufacturer's
instructions. Be sure the belt webbing
1. Position the child safety seat in a seat is not twisted.
with a combination lap and shoulder
belt.

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 Child Safety

Note: Unlike the standard seatbelt, the

inflatable seatbelt's unique lap portion locks
the child restraint for installation. The ability
for the shoulder portion of the belt to move
freely is normal, even after the lap belt has
been put into the automatic locking mode.
Note: The lock-off device on some child
restraints may not accommodate the
shoulder portion of the inflatable seatbelt.
Follow all instructions provided by the
manufacturer of the child restraint regarding
E146523 the necessary and proper use of the lock-off
device. In some instances, these devices
4. Insert the belt tongue into the proper have been provided only for use in vehicles
buckle (the buckle closest to the with seatbelt systems that would otherwise
direction the tongue is coming from) require a locking clip.
for that seating position until you hear
a snap and feel the latch engage. Make 6. Allow the belt to retract to remove
sure the tongue is latched securely by slack. The belt clicks as it retracts to
pulling on it. indicate it is in the automatic locking
mode.
7. Try to pull the belt out of the retractor
to make sure the retractor is in the
automatic locking mode (you should
not be able to pull more belt out). If the
retractor is not locked, unbuckle the
belt and repeat Steps 5 and 6.

E146524

5. To put the retractor in the automatic

locking mode, grasp the lap portion of
the inflatable seatbelt and pull upward
until you pull all of the belt out.
Note: The automatic locking mode is
available on the front passenger and rear E146525
seats.
8. Remove remaining slack from the belt.
Force the seat down with extra weight,
for example, by pressing down or
kneeling on the child restraint while
pulling down on the lap belt in order to
force slack from the belt. This is

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 Child Safety

necessary to remove the remaining Using Lower Anchors and Tethers

slack that will exist once the extra for CHildren (LATCH)
weight of the child is added to the child
restraint. It also helps to achieve the WARNINGS
proper snugness of the child restraint Do not attach two child safety
to your vehicle. Sometimes, a slight restraints to the same anchor. In a
lean toward the buckle will additionally crash, one anchor may not be strong
help to remove remaining slack from enough to hold two child safety restraint
the belt. attachments and may break, causing
9. Attach the tether strap (if the child serious injury or death.
restraint is equipped). Depending on where you secure a
child restraint, and depending on the
child restraint design, you may block
access to certain seatbelt buckle
assemblies and LATCH lower anchors,
rendering those features potentially
unusable. To avoid risk of injury, make sure
occupants only use seating positions
where they are able to be properly
restrained.

The LATCH system is composed of three

vehicle anchor points: two lower anchors
E142534
where the vehicle seatback and seat
10. Before placing the child in the seat, cushion meet (called the seat bight) and
forcibly move the seat forward and one top tether anchor behind that seating
back to make sure the seat is securely position.
held in place. To check this, grab the LATCH compatible child safety seats have
seat at the belt path and attempt to two rigid or webbing mounted
move it side to side and forward and attachments that connect to the two lower
back. There should be no more than anchors at the LATCH equipped seating
1 in (2.5 cm) of movement for proper positions in your vehicle. This type of
installation. attachment method eliminates the need
We recommend checking with a NHTSA to use seatbelts to attach the child
Certified Child Passenger Safety restraint. However, you can still use the
Technician to make certain the child seatbelt to attach the child restraint if the
restraint is properly installed. In Canada, lower anchors are not used. For
check with Transport Canada for referral forward-facing child restraints, you must
to a Child Car Seat Clinic. also attach the top tether strap to the
proper top tether anchor if a top tether
strap has been provided with your child
restraint.
Your vehicle has LATCH lower anchors for
child restraint installation at the following
seating positions (LATCH is not available
on Regular Cab):

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 Child Safety

Crew Cab and Super Cab

E166694

Use of Inboard Lower Anchors

from the Outboard Seating
Positions (Center Seating Use)
WARNING
The standardized spacing for LATCH
lower anchors is 11 in (280 mm)
center to center. Do not use LATCH
lower anchors for the center seating
position unless the child restraint
manufacturer's instructions permit and
E166695 specify using anchors spaced at least as
far apart as those in this vehicle.
The lower LATCH anchors are at the rear
section of the rear seat between the
cushion and seatback. Follow the child The lower anchors at the center of the
restraint manufacturer's instructions to second row rear seat are spaced 26 in
properly install a child restraint with LATCH (652 mm) apart. The standardized spacing
attachments. for LATCH lower anchors is 11 in (280 mm)
center to center. You cannot install a child
Follow the instructions later in this chapter restraint with rigid LATCH attachments at
on attaching child safety seats with tether the center seating position. LATCH
straps. compatible child restraints (with
Attach LATCH lower attachments of the attachments on belt webbing) can only be
child restraint only to the anchors shown. used at this seating position provided that
the child restraint manufacturer's
instructions permit use with the anchor
spacing stated. Do not attach a child
restraint to any lower anchor if an adjacent
child restraint is attached to that anchor.

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 Child Safety

Each time you use the safety seat, check Contact the manufacturer of your child
that the seat is properly attached to the restraint for information about ordering a
lower anchors and tether anchor, if tether strap, or to obtain a longer tether
applicable. Tug the child restraint from side strap if the tether strap on your safety seat
to side and forward and back where it is does not reach the appropriate top tether
secured to the vehicle. The seat should anchor in the vehicle.
move less than 1 in (2.5 cm) when you do The passenger seats of your vehicle may
this for a proper installation.
have built-in tether strap anchors behind
If the safety seat is not anchored properly, the seats as described below.
the risk of a child being injured in a crash
The tether anchors in your vehicle may be
greatly increases.
loops of webbing above the seatback or
Combining Seatbelt and LATCH an anchor bracket behind the seat on the
Lower Anchors for Attaching Child rear edge of the seat cushion.
Safety Seats The rear seat in the Crew Cab and Super
Cab has three straps along the top of the
When used in combination, either the seatback that function as both routing
seatbelt or the LATCH lower anchors may loops for the tether straps and anchor
be attached first, provided a proper loops.
installation is achieved. Attach the tether
strap afterward, if included with the child The tether strap anchors in your vehicle
restraint. are in the following positions (shown from
top view):
Using Tether Straps Regular Cab
Many forward-facing child safety seats
include a tether strap which extends from
the back of the child safety seat and hooks
to an anchoring point called the top tether
anchor. Tether straps are available as an
accessory for many older safety seats.

E166696

Note: The center top tether anchor is not

available if there is no center seat.

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 Child Safety

Crew Cab and Super Cab

E166697

Attach the tether strap only to the 2. Locate the correct anchor for the
appropriate tether anchor as shown. The selected seating position. You may
tether strap may not work properly if need to pull the seatback forward to
attached somewhere other than the access the tether anchors. Make sure
correct tether anchor. the seat is locked in the upright position
before installing the child restraint.
If you install a child restraint with rigid
3. Clip the tether strap to the anchor.
LATCH attachments, do not tighten the
tether strap enough to lift the child 4. Tighten the child safety seat tether
restraint off the vehicle seat cushion when strap according to the manufacturer's
the child is seated in it. Keep the tether instructions.
strap just snug without lifting the front of Regular Cab passenger and center
the child restraint. Keeping the child seats (located on back panel)
restraint just touching the vehicle seat
gives the best protection in a severe crash.
Once the child safety seat has been
installed using either the seatbelt, the
lower anchors of the LATCH system, or
both, you can attach the top tether strap.

Front Seat Tether Strap

Attachment (Regular Cab)
Note: For vehicles with adjustable head
restraints, route the tether strap under the
head restraint and between the head E175295
restraint posts, otherwise route the tether
If the tether strap is clipped incorrectly, the
strap over the top of the seatback.
child safety seat may not be retained
1. Route the child safety seat tether strap properly in the event of a crash.
over the back of the seat and under the
If the safety seat is not anchored properly,
head restraint.
the risk of a child being injured in a crash
greatly increases.

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 Child Safety

If your child restraint system has a tether

strap, and the child restraint manufacturer
recommends its use, we also recommend
its use.

Rear Seat Tether Strap

Attachment (Crew Cab and Super
Cab)

E162714

1. Route the tether strap under the head

restraint and through the loop directly
behind the child restraint.

E167009

There are three loops of webbing just

above the back of the rear seat (along the
bottom edge of the rear window). Use
these loops as both routing loops and
anchor loops for up to three child safety
seat tether straps.
E162715
For example, you can use the center loop
as a routing loop for a child safety seat in
the center rear seat and as an anchoring 2. Route the tether strap behind the head
loop for child restraints installed in the restraint supports to a loop behind an
outboard rear seats. adjacent seating position, and hook the
strap hook onto the loop. If using the
Many tether straps cannot be tightened if driver side, pass the strap behind the
the tether strap is hooked to the loop shoulder belt for the center seat.
directly behind the child restraint. To Always put the tether strap through the
provide a tight tether strap: routing loop. The head restraint
support post will hold the child
restraint tightly, but the head restraint
post is not strong enough to hold the
child restraint during a crash.
3. Tighten the tether strap according to
the child restraint manufacturer's
instructions.

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 Child Safety

If the safety seat is not anchored properly,

the risk of a child being injured in a crash
greatly increases.
If your child restraint system has a tether
strap, and the child restraint manufacturer
recommends its use, we also recommend
its use.

BOOSTER SEATS
WARNING
E142595
Never place, or allow a child to place,
the shoulder belt under a child's arm • Can the child sit all the way back
or behind the back because it against their vehicle seat back with
reduces the protection for the upper part knees bent comfortably at the edge of
of the body and may increase the risk of the seat cushion?
injury or death in a crash. • Can the child sit without slouching?
• Does the lap belt rest low across the
Note: Some booster seat safety belt guides hips?
may not accommodate the shoulder portion • Is the shoulder belt centered on the
of the inflatable safety belt. shoulder and chest?
Use a belt-positioning booster seat for • Can the child stay seated like this for
children who have outgrown or no longer the whole trip?
properly fit in a child safety seat (generally
Always use booster seats in conjunction
children who are less than 4 feet 9 inches
with your vehicle lap and shoulder belt.
(1.45 meters) tall, are greater than age four
(4) and less than age twelve (12), and Types of Booster Seats
between 40 pounds (18 kilograms) and
80 pounds (36 kilograms) and upward to
100 pounds (45 kilograms) if
recommended by your child restraint
manufacturer). Many state and provincial
laws require that children use approved
booster seats until they reach age eight, a
height of 4 feet 9 inches (1.45 meters) tall,
or 80 pounds (36 kilograms).
Booster seats should be used until you can
answer YES to ALL of these questions
when seated without a booster seat:
E68924

• Backless booster seats

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 Child Safety

If your backless booster seat has a • High back booster seats

removable shield, remove the shield. If a If, with a backless booster seat, you cannot
vehicle seating position has a low seat find a seating position that adequately
back or no head restraint, a backless supports your child's head, a high back
booster seat may place your child's head booster seat would be a better choice.
(as measured at the tops of the ears)
above the top of the seat. In this case, Children and booster seats vary in size and
move the backless booster to another shape. Choose a booster that keeps the
seating position with a higher seat back or lap belt low and snug across the hips,
head restraint and lap and shoulder belts, never up across the stomach, and lets you
or consider using a high back booster seat. adjust the shoulder belt to cross the chest
and rest snugly near the center of the
shoulder. The following drawings compare
the ideal fit (center) to a shoulder belt
uncomfortably close to the neck and a
shoulder belt that could slip off the
shoulder. The drawings also show how the
lap belt should be low and snug across the
child's hips.

E70710

E142596

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 Child Safety

E142597

If the booster seat slides on the vehicle WARNINGS

seat upon which it is being used, placing a provided for installation and use in
rubberized mesh sold as shelf or carpet conjunction with the instructions and
liner under the booster seat may improve warnings provided by your vehicle
this condition. Do not introduce any item manufacturer. A safety seat that is
thicker than this under the booster seat. improperly installed or utilized, is
Check with the booster seat inappropriate for your child's height, age,
manufacturer's instructions. or weight or does not properly fit the child
may increase the risk of serious injury or
death.
CHILD RESTRAINT
Never let a passenger hold a child on
POSITIONING his or her lap while your vehicle is
moving. The passenger cannot
WARNINGS protect the child from injury in a crash,
Airbags can kill or injure a child in a which may result in serious injury or death.
child seat. Never place a rear-facing Never use pillows, books, or towels
child seat in front of an active airbag. to boost a child. They can slide
If you must use a forward-facing child seat around and increase the likelihood
in the front seat, move the vehicle seat of injury or death in a crash.
upon which the child seat is installed all
the way back. When possible, all children Always restrain an unoccupied child
age 12 and under should be properly seat or booster seat. These objects
restrained in a rear seating position. If all may become projectiles in a crash or
children cannot be seated and restrained sudden stop, which may increase the risk
properly in a rear seating position, properly of serious injury.
restrain the largest child in the front seat. Never place, or allow a child to place,
Always carefully follow the the shoulder belt under a child's arm
instructions and warnings provided or behind the back because it
by the manufacturer of any child reduces the protection for the upper part
restraint to determine if the restraint device of the body and may increase the risk of
is appropriate for your child's size, height, injury or death in a crash.
weight, or age. Follow the child restraint
manufacturer's instructions and warnings

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 Child Safety

WARNINGS WARNINGS
To avoid risk of injury, do not leave children or pets unattended in your vehicle.

Recommendations for attaching child safety restraints for children

Use any attachment method as indicated below by X

LATCH LATCH Safety belt Safety belt Safety belt

Combined (lower (lower and top and LATCH only
Restraint weight of anchors anchors tether (lower
Type child and and top only) anchor anchors
child seat tether and top
anchor) tether
anchor)

Rear facing Up to 65 lb
X X
child seat (29.5 kg)
Rear facing Over 65 lb
X
child seat (29.5 kg)
Forward
Up to 65 lb
facing X X X
(29.5 kg)
child seat
Forward
Over 65 lb
facing X X
(29.5 kg)
child seat

Note: The child seat must rest tightly

against the vehicle seat upon which it is
installed. It may be necessary to lift or
remove the head restraint. See Seats (page
152).

CHILD SAFETY LOCKS

When these locks are set, the rear doors
cannot be opened from the inside.

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 Child Safety

E112197

The childproof locks are located on the

rear edge of each rear door and must be
set separately for each door.

Left-Hand Side
Turn counterclockwise to lock and
clockwise to unlock.

Right-Hand Side
Turn clockwise to lock and
counterclockwise to unlock.

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 Seatbelts

PRINCIPLE OF OPERATION WARNINGS

When possible, all children 12 years
WARNINGS old and under should be properly
Always drive and ride with the restrained in a rear seating position.
seatback upright and the lap belt Failure to follow this could seriously
snug and low across the hips. increase the risk of injury or death.
To reduce the risk of injury, make Seatbelts and seats can become hot
sure children sit where they can be in a vehicle that has been closed up
properly restrained. in sunny weather; they could burn a
small child. Check seat covers and buckles
Never let a passenger hold a child on before you place a child anywhere near
his or her lap while your vehicle is them.
moving. The passenger cannot
protect the child from injury in a crash Front and rear seat occupants,
which may result in serious injury or death. including pregnant women, should
wear seatbelts for optimum
All occupants of the vehicle, protection in an accident.
including the driver, should always
properly wear their seatbelts, even
when an airbag supplemental restraint All seating positions in this vehicle have
system is provided. Failure to properly wear lap and shoulder belts. All occupants of
your seatbelt could seriously increase the the vehicle should always properly wear
risk of injury or death. their seatbelts, even when an airbag
supplemental restraint system is provided.
It is extremely dangerous to ride in a
cargo area, inside or outside of a The seatbelt system consists of:
vehicle. In a crash, people riding in • Lap and shoulder seatbelts.
these areas are more likely to be seriously • Shoulder seatbelt with automatic
injured or killed. Do not allow people to ride locking mode, (except driver seatbelt).
in any area of your vehicle that is not
equipped with seats and seatbelts. Be sure • Height adjuster at the front outboard
everyone in your vehicle is in a seat and seating positions.
using a seatbelt properly. • Seatbelt pretensioner at the front
outboard seating positions.
In a rollover crash, an unbelted
person is significantly more likely to
die than a person wearing a seatbelt.
E71880
Each seating position in your vehicle • Seatbelt warning light and chime.
has a specific seatbelt assembly
which is made up of one buckle and
one tongue that are designed to be used
E67017
as a pair. 1) Use the shoulder belt on the
• Crash sensors and monitoring system
outside shoulder only. Never wear the
with readiness indicator.
shoulder belt under the arm. 2) Never
swing the seatbelt around your neck over
the inside shoulder. 3) Never use a single
belt for more than one person.

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 Seatbelts

The seatbelt pretensioners at the front

seating positions are designed to tighten
the seatbelts when activated. In frontal
and near-frontal crashes, the seatbelt
pretensioners may be activated alone or,
if the crash is of sufficient severity, together
with the front airbags. In side crashes and
rollovers, the seatbelt pretensioners
activate when the Safety Canopy is
activated.

FASTENING THE SEATBELTS E142588

Standard belts shown, inflatable belts 2. To unfasten, press the release button
similar and remove the tongue from the
buckle.
The front outboard and rear safety
restraints in the vehicle are combination Using the Seatbelt with Cinch
lap and shoulder belts. Tongue (Front Center Seat on
Super Cab and Crew Cab)
The cinch tongue will slide up and down
the belt webbing when the belt is stowed
or while putting seatbelts on. When you
buckle the lap and shoulder seatbelt, the
cinch tongue will allow you to shorten the
lap portion, but pinches the webbing to
keep the lap portion from getting longer.
The cinch tongue is designed to slip during
a crash, so always wear the shoulder belt
properly and do not allow any slack in
E142587
either the lap or shoulder portions.
Before you can reach and latch a lap and
1. Insert the belt tongue into the proper
shoulder belt having a cinch tongue into
buckle (the buckle closest to the
the buckle, you may have to lengthen the
direction the tongue is coming from)
lap belt portion of it.
until you hear a snap and feel it latch.
Make sure you securely fasten the
tongue in the buckle.

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 Seatbelts

While you are fastened in the seatbelt, the

lap and shoulder belt with a cinch tongue
adjusts to your movement. However, if you
brake hard, turn hard, or if your vehicle
receives an impact of 5 mph (8 km/h) or
more, the seatbelt will become locked and
help reduce your forward movement.

Using Seatbelts During Pregnancy

WARNING
E162708 Always ride and drive with your
seatback upright and the seatbelt
1. To lengthen the lap belt, pull some properly fastened. The lap portion of
webbing out of the shoulder belt the seatbelt should fit snug and be
retractor. positioned low across the hips. The
shoulder portion of the seatbelt should be
2. While holding the webbing below the
positioned across the chest. Pregnant
tongue, grasp the tip (metal portion)
women should also follow this practice.
of the tongue so that it is parallel to the
webbing and slide the tongue upward.
3. Provide enough lap belt length so that
the tongue can reach the buckle.

Fastening the Cinch Tongue

WARNING
The lap belt should fit snugly and as
low as possible around the hips, not
across the waist.

1. Pull the lap and shoulder belt from the

retractor so that the shoulder belt E142590

portion of the seatbelt crosses your Pregnant women should always wear their
shoulder and chest. seatbelt. Position the lap belt portion of a
2. Be sure the belt is not twisted. If the combination lap and shoulder belt low
belt is twisted, remove the twist. across the hips below the belly and worn
as tight as comfort will allow. Position the
3. Insert the belt tongue into the proper
shoulder belt to cross the middle of the
buckle for your seating position until
shoulder and the center of the chest.
you hear a snap and feel it latch.
4. Make sure you securely fasten the
tongue to the buckle by pulling on the
tongue.

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 Seatbelts

Seatbelt Locking Modes Automatic Locking Mode

WARNINGS In this mode, the shoulder belt is

automatically pre-locked. The belt will still
After any vehicle crash, the seatbelt
retract to remove any slack in the shoulder
system at all passenger seating
belt. The automatic locking mode is not
positions must be checked by an
available on the driver seatbelt.
authorized dealer to verify that the
automatic locking retractor feature for When to Use the Automatic Locking
child seats is still functioning properly. In Mode
addition, all seatbelts should be checked
for proper function. Use this mode any time you install a child
safety seat in a front outboard passenger
The belt and retractor must be
seating position in a Regular Cab,
replaced if the seatbelt assembly
SuperCab, SuperCrew or any rear seating
automatic locking retractor feature
position of a SuperCab or SuperCrew. The
or any other seatbelt function is not
optional front seat's center seatbelt has a
operating properly when checked by an
cinch mechanism. Children 12 years old
authorized dealer. Failure to replace the
and under should be properly restrained in
belt and retractor assembly could increase
a rear seat whenever possible. See Child
the risk of injury in crashes.
Safety (page 17).

All safety restraints in the vehicle are How to Use the Automatic Locking
combination lap and shoulder belts. The Mode
driver seatbelt has the first type of locking
mode, and the front outboard passenger Non-inflatable seatbelts
and rear seat seatbelts have both types of
locking modes described as follows:

Vehicle Sensitive Mode

This is the normal retractor mode, which
allows free shoulder belt length
adjustment to your movements and
locking in response to vehicle movement.
For example, if the driver brakes suddenly,
turns a corner sharply, or the vehicle
receives an impact of about 5 mph
(8 km/h) or more, the combination E142591
seatbelts will lock to help reduce forward
movement of the driver and passengers. 1. Buckle the combination lap and
shoulder belt.
In addition, the retractor is designed to lock
if the webbing is pulled out too quickly. If 2. Grasp the shoulder portion and pull
this occurs, let the belt retract slightly and downward until you pull the entire belt
pull webbing out again in a slow and out.
controlled manner. 3. Allow the belt to retract. As the belt
retracts, you will hear a clicking sound.
This indicates the seatbelt is now in the
automatic locking mode.

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 Seatbelts

Rear outboard inflatable seatbelts Note: The rear inflatable seatbelts are
(second row only– if equipped) compatible with most infant and child
safety car seats and belt positioning booster
seats when properly installed. This is
because they are designed to fill with a
cooled gas at a lower pressure and at a
slower rate than traditional airbags. After
inflation, the shoulder portion of the
seatbelt remains cool to the touch.
The rear inflatable seatbelt consists of the
following:
• An inflatable bag located in the
shoulder seatbelt webbing.
• Lap seatbelt webbing with automatic
E146363 locking mode.
1. Buckle the combination lap and • The same warning light, electronic
shoulder belt. control and diagnostic unit as used for
the front seatbelts.
2. Grasp the lap portion of the belt and
pull upward until the entire belt is • Impact sensors located in various parts
pulled out. of the vehicle.
3. Allow the belt to retract. As the belt How does the rear inflatable seatbelt
retracts, you will hear a clicking sound. system work?
This indicates the seatbelt is now in the
automatic locking mode. The rear inflatable seatbelts will function
like standard restraints in everyday usage.
How to Disengage the Automatic
Locking Mode
Unbuckle the combination lap and
shoulder belt and allow it to retract
completely to disengage the automatic
locking mode and activate the vehicle
sensitive (emergency) locking mode.

Rear Inflatable Seatbelt (If Equipped)

WARNING
Do not attempt to service, repair, or E146364
modify the rear inflatable seatbelt.
During a crash of sufficient force, the
inflatable belt will inflate from inside the
The rear inflatable seatbelts are fitted in webbing.
the shoulder portion of the seatbelts of the
second-row outboard seating positions.

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 Seatbelts

SEATBELT HEIGHT
ADJUSTMENT
WARNING
Position the safety belt height
adjuster so that the belt rests across
the middle of your shoulder. Failure
to adjust the safety belt properly could
reduce the effectiveness of the safety belt
and increase the risk of injury in a crash.
E146365

The fully inflated belt's increased diameter

more effectively holds the occupant in the
appropriate seating position, and spreads
crash forces over more area of the body
than regular seatbelts. This helps reduce
pressure on the chest and helps control
head and neck motion for passengers.
WARNING
If the rear inflatable seatbelt has
deployed, it will not function again. E145664
The rear inflatable seatbelt system
must be replaced by an authorized dealer. Adjust the height of the shoulder belt so
the belt rests across the middle of your
shoulder.
The rear inflatable seatbelts are designed
to inflate in frontal or near-frontal crashes, To adjust the shoulder belt height:
rollovers and some side impact crashes. 1. Pull the button and slide the height
The fact that the rear inflatable seatbelt adjuster up or down.
did not inflate in a crash does not mean
that something is wrong with the system. 2. Release the button and pull down on
Rather, it means the forces were not of the the height adjuster to make sure it is
type sufficient to cause activation. locked in place.

SEATBELT WARNING LAMP

AND INDICATOR CHIME
This lamp illuminates and an
audible warning will sound if the
E71880 driver's safety belt has not been
fastened when the vehicle's ignition is
turned on.

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 Seatbelts

Conditions of operation

If... Then...

The driver's safety belt is not buckled The safety belt warning light illuminates 1-
before the ignition switch is turned to the 2 minutes and the warning chime sounds
on position... 4-8 seconds.
The driver's safety belt is buckled while the The safety belt warning light and warning
indicator light is illuminated and the chime turn off.
warning chime is sounding...
The driver's safety belt is buckled before The safety belt warning light and indicator
the ignition switch is turned to the on posi- chime remain off.
tion...

SEATBELT REMINDER
Belt-Minder™
This feature supplements the seatbelt
warning function. It provides additional
reminders by intermittently sounding a
chime and illuminating the seatbelt
warning light when you are in the driver
seat and a seatbelt is unbuckled.

If... Then...

You buckle your seatbelt before you switch

the ignition on or less than 1-2 minutes The Belt-Minder feature will not activate.
elapse after you switch the ignition on...
You do not buckle your seatbelt before your The Belt-Minder feature activates - the
vehicle reaches at least 6 mph (9.7 km/h) seatbelt warning light illuminates and a
and 1-2 minutes elapse after you switch the warning tone sounds for six seconds every
ignition on... 25 seconds, repeating for about five
minutes or until you buckle your seatbelt.
The driver seatbelt is unbuckled for about The Belt-Minder feature activates - the
one minute while the vehicle is traveling at seatbelt warning light illuminates and the
least 6 mph (9.7 km/h) and more than 1-2 warning tone sounds for six seconds every
minutes elapse after you switch the ignition 25 seconds, repeating for about five
on... minutes or until you buckle your seatbelt.

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 Seatbelts

Deactivating and Activating the 4. While the seatbelt warning light is on,
Belt-Minder Feature (Driver only) buckle then unbuckle the seatbelt.
After Step 4, the seatbelt warning light
WARNING flashes for confirmation.
While the system allows you to • This will switch the feature off if it is
deactivate it, this system is designed currently on.
to improve your chances of being • This will switch the feature on if it is
safely belted and surviving an accident. currently off.
We recommend you leave the system
activated for yourself and others who may
use the vehicle. To reduce the risk of injury, CHILD RESTRAINT AND
do not deactivate or activate the system SEATBELT MAINTENANCE
while driving the vehicle.
Inspect the vehicle safety belts and child
Note: If you are using MyKey, you cannot safety seat systems periodically to make
disable the Belt-Minder. Also, if the sure they work properly and are not
Belt-Minder has been previously disabled, damaged. Inspect the vehicle and child
it will be re-enabled during the use of seat safety belts to make sure there are no
MyKey. See MyKey™ (page 61). nicks, tears or cuts. Replace if necessary.
Read Steps 1 - 4 thoroughly before All vehicle safety belt assemblies, including
proceeding with the programming retractors, buckles, front safety belt buckle
procedure. assemblies, buckle support assemblies
(slide bar-if equipped), shoulder belt
Before following the procedure, make sure height adjusters (if equipped), shoulder
that: belt guide on seat back (if equipped), child
• The parking brake is set. safety seat LATCH and tether anchors, and
attaching hardware, should be inspected
• The transmission is in park (P).
after a crash. Read the child restraint
• The ignition is off. manufacturer's instructions for additional
• All vehicle doors are closed. inspection and maintenance information
specific to the child restraint.
• The driver seatbelt is unbuckled.
Ford Motor Company recommends that
1. Switch the ignition on. Do not start the
all safety belt assemblies in use in vehicles
engine.
involved in a crash be replaced. However,
2. Wait until the seatbelt warning light if the crash was minor and an authorized
turns off (about one minute). You must dealer finds that the belts do not show
complete Step 3 within 30 seconds damage and continue to operate properly,
after the seatbelt warning light turns they do not need to be replaced. Safety
off. belt assemblies not in use during a crash
3. Buckle then unbuckle the seatbelt should also be inspected and replaced if
three times at a moderate speed, either damage or improper operation is
ending with the seatbelt in the noted.
unbuckled state. After Step 3, the Properly care for safety belts. See Vehicle
seatbelt warning light turns on. Care (page 364).

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 Seatbelts

SEATBELT EXTENSION
WARNINGS
Persons who fit into the vehicle's
seatbelt should not use an extension.
Unnecessary use could result in
serious personal injury in the event of a
crash.
Only use extensions provided free of
charge by Ford Motor Company
dealers. The dealer will provide an
extension designed specifically for this
vehicle, model year and seating position.
The use of an extension intended for
another vehicle, model year or seating
position may not offer you the full
protection of your vehicle’s seatbelt
restraint system.
Never use seatbelt extensions to
install child restraints.
Do not use a seatbelt extension with
an inflatable seatbelt.
Do not use extensions to change the
fit of the belt across the torso, over
the lap or to make the seatbelt
buckle easier to reach.

If, because of body size or driving position,

it is not possible to properly fasten the
seatbelt over your lap and shoulder, an
extension that is compatible with the
seatbelts is available free of charge from
Ford Motor Company dealers. Only Ford
seatbelt extensions made by the original
equipment seatbelts manufacturer should
be used with Ford seatbelts. Ask your
authorized dealer if your extension is
compatible with your Ford vehicle restraint
system.

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 Supplementary Restraints System

PRINCIPLE OF OPERATION The airbags are a supplemental restraint

system and are designed to work with the
WARNINGS safety belts to help protect the driver and
right front passenger from certain upper
Airbags do not inflate slowly or body injuries. Airbags do not inflate slowly;
gently, and the risk of injury from a there is a risk of injury from a deploying
deploying airbag is the greatest close airbag.
to the trim covering the airbag module.
Note: You will hear a loud bang and see a
All occupants of your vehicle, cloud of harmless powdery residue if an
including the driver, should always airbag deploys. This is normal.
properly wear their safety belts, even
when an airbag supplemental restraint The airbags inflate and deflate rapidly
system is provided. Failure to properly wear upon activation. After airbag deployment,
your safety belt could seriously increase it is normal to notice a smoke-like, powdery
the risk of injury or death. residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder
Always transport children 12 years (to lubricate the bag) or sodium
old and under in the back seat and compounds (for example, baking soda)
always properly use appropriate that result from the combustion process
child restraints. Failure to follow this could that inflates the airbag. Small amounts of
seriously increase the risk of injury or death. sodium hydroxide may be present which
Never place your arm over the airbag may irritate the skin and eyes, but none of
module as a deploying airbag can the residue is toxic.
result in serious arm fractures or While the system is designed to help
other injuries. reduce serious injuries, contact with a
Airbags can kill or injure a child in a deploying airbag may also cause abrasions
child seat. Never place a rear-facing or swelling. Temporary hearing loss is also
child seat in front of an active airbag. a possibility as a result of the noise
If you must use a forward-facing child seat associated with a deploying airbag.
in the front seat, move the seat upon which Because airbags must inflate rapidly and
the child seat is installed all the way back. with considerable force, there is the risk of
death or serious injuries such as fractures,
Do not attempt to service, repair, or facial and eye injuries or internal injuries,
modify the airbag supplemental particularly to occupants who are not
restraint systems or its fuses as you properly restrained or are otherwise out of
could be seriously injured or killed. Contact position at the time of airbag deployment.
your authorized dealer as soon as possible. Thus, it is extremely important that
Several airbag system components occupants be properly restrained as far
get hot after inflation. To avoid risk away from the airbag module as possible
of injury, do not touch them after while maintaining vehicle control.
inflation. Routine maintenance of the airbags is not
If the airbag has deployed, the airbag required.
will not function again and must be
replaced immediately. If the airbag
is not replaced, the unrepaired area will
increase the risk of injury in a crash.

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 Supplementary Restraints System

DRIVER AND PASSENGER Passenger Airbag On and Off

Switch (If Equipped)
AIRBAGS
WARNINGS
WARNINGS
Even with advanced restraints
Never place your arm over the airbag systems, properly restrain children
module as a deploying airbag can 12 and under in a rear seating
result in serious arm fractures or position. Failure to follow this could
other injuries. seriously increase the risk of injury or death.
Airbags can kill or injure a child in a The front passenger airbag is not
child restraint. Never place a designed to offer protection to an
rear-facing child restraint in front of occupant in the center seating
an active airbag. If you must use a position.
forward-facing child restraint in the front
seat, move the seat upon which the child Your vehicle may have an airbag
seat is installed all the way back. deactivation switch. Before driving,
always look at the switch to make
sure it is in the appropriate position. Failure
to put the switch in the proper position can
increase the risk of serious injury or death
in a crash.

E151127

E181984
The driver and front passenger airbags
deploy during significant frontal and near High-series vehicles (if equipped)
frontal crashes.
The front passenger airbag on and off
The driver and passenger front airbag switch has indicators that illuminate,
system consists of: indicating that the front passenger frontal
• Driver and passenger airbag modules. airbag is either on or off. The indicator lamp
is near the center of the instrument panel.
· Crash sensors and monitoring
system with readiness indicator. Note: The passenger airbag status indicator
E67017 See Crash Sensors and Airbag OFF and ON lamps illuminate for a short
Indicator (page 52). period of time when you switch the ignition
on to confirm it is functional.

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 Supplementary Restraints System

Switch position Passenger airbag status Passenger airbag

indicator

Off OFF: Lit Disabled

ON: Unlit
On OFF: Unlit Enabled
ON: Lit

WARNINGS
If your vehicle has rear seats, always
transport children who are 12 and
younger in the rear seat. Always use
seatbelts and child restraints properly. Do
not place a child in a rear facing infant seat
in the front seat unless your vehicle is
E229376
equipped with an airbag on and off switch
and the passenger airbag is turned off. This
Low-series vehicles (if equipped) is because the back of the infant seat is
The front passenger airbag on and off too close to the inflating airbag and the
switch has an indicator that illuminates risk of a fatal injury to the infant when the
and stays lit to remind you that the front airbag inflates is substantial.
passenger frontal airbag is off. The
indicator lamp is near the center of the The passenger airbag on and off switch is
instrument panel. in the glovebox.
Note: The indicator lamp illuminates for a
short period of time when you switch the
ignition on to confirm it is functional.

Turning the Passenger Airbag Off

WARNINGS
If the light does not illuminate when
the passenger airbag switch is off
and you switch the ignition on, have
the passenger airbag switch serviced
immediately by a qualified technician.
To avoid switching on the airbag,
always remove the ignition key with
the switch in the off position.
E181522

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 Supplementary Restraints System

1. Insert the ignition key, turn the switch The passenger airbag remains off until you
to OFF and hold in OFF while removing turn it back on.
the key.
2. When you switch the ignition on, the
passenger airbag off light illuminates
briefly, momentarily shuts off and then
turns back on. This indicates that the
passenger airbag is deactivated.

Turning the Passenger Airbag Back On

WARNINGS
The seatbelts for the driver and right
front passenger seating positions are
specifically designed to operate
together with the airbags in certain types
of crashes. When you switch off your
airbag, you not only lose the protection of E181521
the airbag, you also may reduce the
effectiveness of your seatbelt system. If 1. Insert the ignition key and turn the
the passenger does not meet the switch to ON.
requirements stated in the National 2. The passenger airbag off light will
Highway Traffic Safety Administration or briefly illuminate when you switch the
Transport Canada deactivation criteria, ignition on. This indicates that the
switching off the airbag can increase the passenger airbag is operational.
risk of serious injury or death in a crash.
The passenger side airbag should always
If your vehicle has rear seats, always be on (the passenger airbag off light
transport children who are 12 and should not be illuminated) unless the
younger in the rear seat. Always use passenger is a person who meets the
seatbelts and child restraints properly. Do requirements stated either in Category 1, 2
not place a child in a rear facing infant seat or 3 of the National Highway Traffic Safety
in the front seat unless your vehicle is Administration or Transport Canada
equipped with an airbag on and off switch deactivation criteria which follows.
and the passenger airbag is turned off. This
is because the back of the infant seat is The vast majority of drivers and passengers
too close to the inflating airbag and the are much safer with an airbag than
risk of a fatal injury to the infant when the without. To do their job and reduce the risk
airbag inflates is substantial. of life threatening injuries, airbags must
open with great force, and this force can
If the passenger airbag off light is pose a potentially deadly risk in some
illuminated when the passenger situations, particularly when a front seat
airbag switch is on and the ignition occupant is not properly buckled up. The
is on, have the passenger airbag switch most effective way to reduce the risk of
serviced immediately by a qualified unnecessary airbag injuries without
technician. reducing the overall safety of the vehicle
is to make sure all occupants are properly
restrained in the vehicle, especially in the

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 Supplementary Restraints System

front seat. This provides the protection of • The vehicle has no rear seat;
seatbelts and permits the airbags to • The vehicle has a rear seat too small
provide the additional protection they were to accommodate a rear-facing infant
designed to provide. If you choose to seat; or
deactivate your airbag, you are losing the
very significant risk reducing benefits of • The infant has a medical condition
the airbag and you are also reducing the which, according to the infant's
effectiveness of the seatbelts, because physician, makes it necessary for the
seatbelts in modern vehicles are designed infant to ride in the front so that the
to work as a safety system with the driver can constantly monitor the
airbags. child's condition.
2. Child age 1 to 12. A child age 1 to 12 must
National Highway Traffic Safety ride in the front seat because:
Administration Deactivation Criteria
(Excluding Canada) • The vehicle has no rear seat;
• Although children ages 1 to 12 ride in
WARNING the rear seat(s) whenever possible,
This vehicle has special energy children ages 1 to 12 sometimes must
management seatbelts for the driver ride in the front because no space is
and right front passenger. These available in the rear seat(s) of the
particular seatbelts are specifically vehicle; or
designed to work with airbags to help • The child has a medical condition
reduce the risk of injury in a crash. The which, according to the child's
energy management seatbelt gives or physician, makes it necessary for the
releases additional seatbelt webbing in child to ride in the front seat so that the
some accidents to reduce the driver can constantly monitor the
concentration of force on an occupant's child's condition.
chest and to reduce the risk of certain bone
fractures and injuries to underlying organs. 3. Medical condition. A passenger has a
In a crash, if the airbag is off, this energy medical condition which, according to his
management seatbelt might permit the or her physician:
passenger wearing the seatbelt to move • Causes the passenger airbag to pose
forward enough to have a serious or fatal a special risk for the passenger;
injury. The more severe the crash, and the • Makes the potential harm from the
heavier the occupant, the greater the risk. passenger airbag in a crash greater
Make sure the airbag is on for any than the potential harm from turning
passenger who does not qualify under the off the airbag and allowing the
National Highway Traffic Safety passenger, even if belted, to hit the
Administration deactivation criteria. dashboard or windshield in a crash.

1. Infant. An infant (less than 1 year old)

must ride in the front seat because:

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 Supplementary Restraints System

Transport Canada Deactivation Criteria • My vehicle has no rear seat;

(Canada Only) • Although children age 12 and under ride
in the rear seat whenever possible,
WARNING
children age 12 and under have no
This vehicle has special energy option but to sometimes ride in the
management seatbelts for the driver front seat because rear seat space is
and right front passenger. These insufficient;
particular seatbelts are specifically • The child has a medical condition that,
designed to work with airbags to help according to the child's physician,
reduce the risk of injury in a crash. The makes it necessary for the child to ride
energy management seatbelt gives or in the front seat so that the driver can
releases additional seatbelt webbing in monitor the child's condition.
some accidents to reduce the
concentration of force on an occupant's 3. Medical condition: A passenger has a
chest and to reduce the risk of certain bone medical condition that, according to his or
fractures and injuries to underlying organs. her physician:
In a crash, if the airbag is off, this energy • Poses a special risk for the passenger
management seatbelt might permit the if the airbag deploys; and
passenger wearing the seatbelt to move
forward enough to have a serious or fatal • Makes the potential harm from the
injury. The more severe the crash, and the passenger airbag deployment greater
heavier the occupant, the greater the risk. than the potential harm from turning
Make sure the airbag is on for any off the airbag and experiencing a crash
passenger who does not qualify under the without the protection offered by the
National Highway Traffic Safety airbag
Administration deactivation criteria.
Proper Driver and Front Passenger
Seating Adjustment
1. Infant: An infant (less than 1 year old)
must ride in the front seat because: WARNING
• My vehicle has no rear seat; National Highway Traffic Safety
• The rear seat in my vehicle cannot Administration (NHTSA)
accommodate a rear-facing infant recommends a minimum distance
seat; of at least 10 in (25 cm) between an
occupant’s chest and the driver airbag
• The infant has a medical condition module.
which, according to the infant's
physician, makes it necessary for the
infant to ride in the front seat so that To properly position yourself away from
the driver can monitor the infant's the airbag:
condition. • Move your seat to the rear as far as you
2. Child age 12 or under: A child age 12 or can while still reaching the pedals
under must ride in the front seat because: comfortably.
• Recline the seat slightly (one or two
degrees) from the upright position.

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 Supplementary Restraints System

After all occupants have adjusted their If two adults and a child occupy a Regular
seats and put on seatbelts, it is very Cab, properly restrain the child in the
important that they continue to sit center front unless doing so would interfere
properly. Properly seated occupants sit with driving your vehicle. This provides lap
upright, lean against the seat back, and and shoulder belt protection for all
center themselves on the seat cushion, occupants, and airbag protection for the
with their feet comfortably extended on adults. A child or infant properly restrained
the floor. Sitting improperly can increase in the center front seat should not incur
the chance of injury in a crash event. For risk of serious injury from the airbags.
example, if an occupant slouches, lies
down, turns sideways, sits forward, leans
forward or sideways, or puts one or both SIDE AIRBAGS
feet up, the chance of injury during a crash
greatly increases. WARNINGS
Do not place objects or mount
Children and Airbags equipment on or near the airbag
cover, on the side of the seatbacks
WARNING (of the front seats), or in front seat areas
Airbags can kill or injure a child in a that may come into contact with a
child restraint. Never place a deploying airbag. Failure to follow these
rear-facing child restraint in front of instructions may increase the risk of
an active airbag. If you must use a personal injury in the event of a crash.
forward-facing child restraint in the front Do not use accessory seat covers.
seat, move the seat upon which the child The use of accessory seat covers
seat is installed all the way back. may prevent the deployment of the
side airbags and increase the risk of injury
in an accident.
Do not lean your head on the door.
The side airbag could injure you as it
deploys from the side of the
seatback.
Do not attempt to service, repair, or
modify the airbag, its fuses or the
seat cover on a seat containing an
airbag as you could be seriously injured or
killed. Contact your authorized dealer as
soon as possible.
E142846
If the side airbag has deployed, the
Children must always be properly airbag will not function again. The
restrained. Accident statistics suggest that side airbag system (including the
children are safer when properly restrained seat) must be inspected and serviced by
in the rear seating positions than in the an authorized dealer. If the airbag is not
front seating position. Failure to follow replaced, the unrepaired area will increase
these instructions may increase the risk of the risk of injury in a crash.
injury in a crash.

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 Supplementary Restraints System

The side airbags are located on the SAFETY CANOPY™

outboard side of the seatbacks of the front
seats. In certain sideways crashes, the WARNINGS
airbag on the side affected by the crash
will be inflated. The airbag was designed Do not place objects or mount
to inflate between the door panel and equipment on or near the headliner
occupant to further enhance the protection at the siderail that may come into
provided occupants in side impact crashes. contact with a deploying curtain airbag.
Failure to follow these instructions may
increase the risk of personal injury in the
event of a crash.
Do not lean your head on the door.
The curtain airbag could injure you
as it deploys from the headliner.
Do not attempt to service, repair, or
modify the curtain airbag
supplemental restraint system, its
fuses, the A, B, or C pillar trim, or the
headliner on a vehicle containing curtain
airbags as you could be seriously injured
E152533
or killed. Contact your authorized dealer
The system consists of the following: as soon as possible.
• A label or embossed side panel All occupants of your vehicle,
indicating that side airbags are found including the driver, should always
on your vehicle. properly wear their seatbelts, even
• Side airbags located inside the when an airbag supplemental restraint
seatback of the driver and front system is provided. Failure to properly wear
passenger seats. your seatbelt could seriously increase the
risk of injury or death.
·Crash sensors and monitoring
system with readiness indicator. To reduce risk of injury, do not
E67017 See Crash Sensors and Airbag obstruct or place objects in the
Indicator (page 52). deployment path of the airbag.
If the curtain airbags have deployed,
The design and development of the side the curtain airbags will not function
airbag system included recommended again. The curtain airbags (including
testing procedures that were developed the A, B and C pillar trim and headliner)
by a group of automotive safety experts must be inspected and serviced as soon
known as the Side Airbag Technical as possible. If the curtain airbag is not
Working Group. These recommended replaced, the unrepaired area will increase
testing procedures help reduce the risk of the risk of injury in a crash.
injuries related to the deployment of side
airbags.

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 Supplementary Restraints System

The Safety Canopy deploys during Properly restrain children 12 years old and
significant side crashes or when a certain under in the rear seats. The Safety Canopy
likelihood of a rollover event is detected will not interfere with children restrained
by the rollover sensor. The Safety Canopy using a properly installed child or booster
is mounted to the roof side-rail sheet seat because it is designed to inflate
metal, behind the headliner, above each downward from the headliner above the
row of seats. In certain sideways crashes doors along the side window opening.
or rollover events, the Safety Canopy will The design and development of the Safety
be activated, regardless of which seats are Canopy included recommended testing
occupied. The Safety Canopy is designed procedures that were developed by a
to inflate between the side window area group of automotive safety experts known
and occupants to further enhance as the Side Airbag Technical Working
protection provided in side impact crashes Group. These recommended testing
and rollover events. procedures help reduce the risk of injuries
related to the deployment of side airbags
(including the Safety Canopy).

CRASH SENSORS AND

AIRBAG INDICATOR
WARNING
Modifying or adding equipment to
the front end of the vehicle (including
frame, bumper, front end body
structure and tow hooks) may affect the
E75004 performance of the airbag system,
increasing the risk of injury. Do not modify
The system consists of the following:
the front end of the vehicle.
• Safety Canopy curtain airbags located
above the trim panels over the front
Your vehicle has a collection of crash and
and rear side windows identified by a
occupant sensors which provide
label or wording on the headliner or
information to the restraints control
roof-pillar trim.
module which deploys (activates) the
• A flexible headliner which opens above front safety belt pretensioners, driver
the side doors to allow air curtain airbag, passenger airbag, seat mounted
deployment side airbags, and the Safety Canopy®.
· Crash sensors and monitoring Based on the type of crash (frontal impact,
system with a readiness side impact or rollover), the restraints
E67017 indicator. See Crash Sensors control module will deploy the appropriate
and Airbag Indicator (page 52). safety devices.

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 Supplementary Restraints System

The restraints control module also The fact that the safety belt pretensioners
monitors the readiness of the above safety or front airbags did not activate for both
devices plus the crash and occupant front seat occupants in a crash does not
sensors. The readiness of the safety mean that something is wrong with the
system is indicated by a warning indicator system. Rather, it means the restraints
light in the instrument cluster or by a control module determined the accident
backup tone if the warning light is not conditions (crash severity, belt usage)
working. See Instrument Cluster (page were not appropriate to activate these
102). Routine maintenance of the airbag is safety devices.
not required. • The design of the front airbags is to
A difficulty with the system is indicated by activate only in frontal and near-frontal
one or more of the following: crashes (not rollovers, side impacts or
rear impacts) unless the crash causes
The readiness light will not sufficient frontal deceleration.
illuminate immediately after the
E67017 ignition is turned on. • The design of the safety belt
pretensioners is to activate in frontal,
• The readiness light will either flash or near-frontal and side crashes, and in
stay lit. rollovers.
• A series of five beeps will be heard. The • The design of the side airbags is to
tone pattern will repeat periodically inflate in certain side impact crashes.
until the problem, the light or both are Side airbags may activate in other
repaired. types of crashes if the vehicle
experiences sufficient sideways motion
If any of these things happen, even
or deformation.
intermittently, have the supplemental
restraint system serviced at an authorized • The design of the Safety Canopy is to
dealer immediately. Unless serviced, the inflate in certain side impact crashes
system may not function properly in the or rollover events. The Safety Canopy
event of a crash. may activate in other types of crashes
if the vehicle experiences sufficient
sideways motion or deformation, or a
certain likelihood of rollover.

AIRBAG DISPOSAL
Contact your authorized dealer as soon as
possible. Airbags must be disposed of by
qualified personnel.

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 Keys and Remote Controls

GENERAL INFORMATION ON computers or cell phones can interfere with

remote operation. Operating your remote
RADIO FREQUENCIES control near metal or metallic-finished
purses, bags or clothing can interfere with
This device complies with Part 15 of the remote operation. You can lock and unlock
FCC Rules and with Industry Canada the doors with the key.
license-exempt RSS standard(s).
Operation is subject to the following two Note: Make sure to lock your vehicle before
conditions: (1) This device may not cause leaving it unattended.
harmful interference, and (2) This device Note: If you are in range, the remote control
must accept any interference received, will operate if you press any button
including interference that may cause unintentionally.
undesired operation.
Note: Changes or modifications not Intelligent Access
expressively approved by the party The system uses a radio frequency signal
responsible for compliance could void the to communicate with your vehicle and
user's authority to operate the equipment. authorize your vehicle to unlock when one
The term IC before the radio certification of the following conditions are met:
number only signifies that Industry Canada
technical specifications were met. • You touch the inside of the front
exterior door handle within 3 ft (1 m)
The typical operating range for your proximity of an intelligent access key.
transmitter is approximately 33 feet (10
meters). Vehicles with the remote start • You press the tailgate release button.
feature will have a greater range. One of • You press a button on the transmitter.
the following could cause a decrease in If excessive radio frequency interference
operating range: is present in the area or if the transmitter
• weather conditions battery is low, you may need to
• nearby radio towers mechanically unlock your door. You can
use the mechanical key blade in your
• structures around the vehicle intelligent access key to open the driver
• other vehicles parked next to your door in this situation. See Remote
vehicle Control (page 54).
Other short-distance radio transmitters,
such as amateur radios, medical REMOTE CONTROL
equipment, wireless headphones, remote
controls and alarm systems may operate Integrated Keyhead Transmitter (If
on the same frequency as your remote Equipped)
control. If other transmitters are operating
on those frequencies, you may not be able Use the key blade to start your vehicle and
to use your remote control. Using your unlock or lock the driver door from outside
remote control near some types of your vehicle. The transmitter portion
electronic equipment, such as USB devices, functions as the remote control.

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 Keys and Remote Controls

Intelligent Access Key (If Equipped)

E191532

Press the button to release the key blade.

Press and hold the button to fold the key
blade back in when not in use.

E226461

The intelligent access keys operate the

power locks and the remote start system.
The key must be in your vehicle to use the
E151795 push button start.
Note: Your vehicle keys came with a Removable Key Blade
security label that provides important key
cut information. Keep the label in a safe The intelligent access key also contains a
place for future reference. removable key blade that you can use to
unlock your vehicle.

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 Keys and Remote Controls

A message appears in the information

display when the remote control battery
is low. See General Information (page
111).

Integrated Keyhead Transmitter

The remote control uses one coin-type
three-volt lithium battery CR2032 or
equivalent.
Press the button to release the key blade
before beginning the procedure.

E226462

Press the release button and pull the key

blade out.

E191533

1. Insert a suitable tool, for example a

screwdriver, in the position shown and
gently push the clip.
2. Press the clip down to release the
battery cover.
E151795

Note: Your vehicle keys came with a

security label that provides important key
cut information. Keep the label in a safe
place for future reference.

Replacing the Battery

Note: Refer to local regulations when
disposing of transmitter batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board. E151799

Note: Replacing the battery does not erase 3. Carefully remove the cover.
the programmed key from your vehicle. The
transmitter should operate normally.

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 Keys and Remote Controls

E151800

Note: Do not touch the battery contacts or

the printed circuit board with the
screwdriver.
4. Insert a suitable tool, for example a
screwdriver, in the position shown to
E226462
release the battery.
1. Press the release button and pull the
key blade out.

E151801

5. Remove the battery.

6. Insert a new battery with the + facing
upward.
7. Reinstall the battery housing cover
onto the transmitter.

Intelligent Access Key

The remote control uses one coin-type
three-volt lithium battery CR2032 or
equivalent.

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 Keys and Remote Controls

E218402

3. Insert a suitable tool, for example a

screwdriver, in the position shown and
carefully remove the battery.
4. Insert a new battery with the + facing
E218401
upward.
5. Reinstall the battery housing cover
2. Twist a thin coin under the tab hidden onto the transmitter and install the key
behind the key blade head to remove blade.
the battery cover.
Memory Feature (If Equipped)
You can use the remote control to recall
memory positions.
Press the unlock button on a linked remote
control to recall memory positions. If you
enable the easy entry and exit feature, the
seat moves to the easy entry position. The
seat moves to the driver memory position
when you switch the ignition on.

Linking a Preset Position to your

Remote Control
See Memory Function (page 157).

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 Keys and Remote Controls

Car Finder The remote start system does not work if

any of the following occur:
Press the button twice within
three seconds. A tone sounds • The ignition is on.
E138623 and the direction indicators will • The anti-theft alarm triggers.
flash. We recommend you use this method • You switch off the feature.
to locate your vehicle, rather than using
the panic alarm. • The hood is open.
• The transmission is not in park (P).
Sounding the Panic Alarm • The battery voltage is below the
minimum operating voltage.
Press the button to sound the
• The service engine soon light is on.
panic alarm. Press the button
E138624 again or switch the ignition on to Remote Control Feedback
turn it off.
An LED on the remote control provides
Note: The panic alarm only operates when
status feedback of remote start or stop
the ignition is off.
commands.
Remote Start (If Equipped)
LED Status
WARNING
Solid green Remote start or
To avoid exhaust fumes, do not use extension
remote start if your vehicle is parked successful
indoors or in areas that are not well
ventilated. Solid red Remote stop
successful; vehicle
off
Note: Do not use remote start if your fuel
level is low. Blinking red Remote start or
The remote start button is on the stop failed
transmitter.
E138625 Blinking green Waiting for status
update
This feature allows you to start your
vehicle from the outside. The transmitter
Remote Starting Your Vehicle
has an extended operating range.
You can configure vehicles with automatic Note: You must press each button within
climate control to turn on the automatic three seconds of each other.
climate control when you remote start your
vehicle. See Automatic Climate Control
(page 146). A manual climate control
system runs at the setting you set it to
when you switched your vehicle off.
Many states and provinces restrict the use
of remote start. Check your local and state
or provincial laws for specific requirements
regarding remote start systems. E138626

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 Keys and Remote Controls

The label on your transmitter details the Wait at least five seconds before remote
starting procedure. starting after the engine stops running.
To remote start your vehicle: Turning Your Vehicle Off After Remote
1. Press the lock button. Starting
2. Press the remote start button twice. Press the button once. The
The exterior lamps flash twice. parking lamps turn off.
E138625
The horn sounds if the system fails to start, You may have to be closer to the
unless quiet start is on. Quiet start runs the vehicle than when starting due to ground
blower fan at a slower speed to reduce reflection and the added noise of the
noise. You can switch it on or off in the running vehicle.
information display. See General You can turn the remote start system on
Information (page 111).
or off using the information display. See
Note: If you do not follow this sequence, General Information (page 111).
your vehicle does not start remotely, the
direction indicators do not flash twice and
the horn does not sound. REPLACING A LOST KEY OR
Note: If you remote start your vehicle with REMOTE CONTROL
an integrated keyhead transmitter, you must
switch on the ignition before driving your Replacement keys or remote controls can
vehicle. If you remote start your vehicle with be purchased from an authorized dealer.
an intelligent access transmitter, you must Authorized dealers can program remote
press the push button ignition switch on the controls for your vehicle. See Passive
instrument panel once while applying the Anti-Theft System (page 74).
brake pedal before driving your vehicle.
The power windows do not work during
remote start and the radio does not turn
on automatically.
The parking lamps remain on and your
vehicle runs for 5, 10 or 15 minutes
depending on the setting.
Extending the Engine Running Time
To extend the engine running time duration
of your vehicle during remote start, repeat
steps 1 and 2 while the engine is running.
If the duration is set to 10 minutes, the
duration extends by another 10 minutes.
For example, if your vehicle had been
running from the first remote start for 5
minutes, your vehicle continues to run now
for a total of 20 minutes. You can extend
the remote start up to a maximum of 35
minutes.

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 MyKey™

PRINCIPLE OF OPERATION • Certain driver alerts, stability systems

or parking aids turn on automatically
MyKey allows you to program keys with when you use the MyKey system. For
restricted driving modes to promote good example, Blind Spot Information
driving habits. You can program the System (BLIS), cross traffic alert, lane
restrictions to all keys but one. Any keys departure warning or forward collision
that you did not program are administrator warning.
keys or admin keys. • Restricted touchscreen operation in
You can use admin keys to: some markets. For example, MyKey
may prevent manual navigation
• Create a MyKey with certain vehicle destination input while the vehicle is in
restrictions. any gear other than park (P) or when
• Program certain MyKey settings. the vehicle reaches a certain rate of
• Clear all MyKey restrictions. speed.
• Satellite radio adult content
After you program a MyKey, you can view
restrictions, if this feature is available
the following information through the
in your market.
information display:
• The total number of admin keys and Note: MyKey drivers may be able to switch
MyKeys for your vehicle. the lane departure warning feature off, but
this feature turns back on automatically
• The total distance a MyKey driver with every new key cycle.
traveled with your vehicle.
Note: MyKey drivers can turn on the forward
Note: Every MyKey receives the same collision warning when it is turned off by an
restrictions and settings. You cannot admin key.
program them individually.
Note: If your vehicle includes an AM/FM
Note: For vehicles equipped with a radio or a very basic audio system, then the
push-button start switch: When both a radio may not mute.
MyKey and an admin key are present when
you start your vehicle, the system recognizes Optional Settings
the admin key only.
You can configure certain vehicle feature
Standard Settings settings when you first create a MyKey. You
can also change the settings afterward
Not every vehicle includes the features with an admin key.
listed below. If your vehicle has this
equipment, then you cannot change the Note: Not every feature applies to every
following settings when using a MyKey: vehicle in every market. When they are
available for your vehicle, then they appear
• Seatbelt reminder or Belt-Minder™. in your information display, providing
MyKey mutes the audio system until choices to switch them on or off, or to select
drivers, and in some instances, a more specific setting.
passengers, fasten their seatbelts.
• Earlier low-fuel warning. The low-fuel
warning activates earlier for MyKey
drivers, giving them more time to refuel.

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 MyKey™

• Various vehicle speed limits so the CREATING A MYKEY

MyKey driver cannot exceed certain
speeds. The information display shows Use the information display to create a
warnings followed by an audible tone MyKey.
when the MyKey driver reaches the set
speed. You cannot override the set 1. Switch the ignition on using the key or
speed by fully depressing the the transmitter you want to program.
accelerator pedal. 2. Access the main menu in the
information display and then scroll
WARNING
through the menus to begin
Do not set MyKey maximum speed programming your MyKey. See
limit to a limit that will prevent the Information Displays (page 111).
driver from maintaining a safe speed 3. Follow the instructions in the display.
considering posted speed limits and
prevailing road conditions. The driver is 4. A confirmation message appears in the
always responsible to drive in accordance display after you finish programming
with local laws and prevailing conditions. your MyKey. The programmed
Failure to do so could result in accident or restrictions apply when you key off,
injury. open and close driver door and restart
your vehicle with the programmed key
or transmitter.
• Various vehicle speed reminders so
MyKey drivers know when their vehicle Note: Make sure you label the programmed
speed approaches the limits. Warnings MyKey so you can distinguish it from the
appear in your information display and admin keys.
a tone sounds when the MyKey drivers You can also program the optional MyKey
exceed the set vehicle speed. settings.
• The audio system's maximum volume
limits to 45% so MyKey drivers can Programming or Changing
concentrate on the road. A message Configurable Settings
appears in the information display Use the information display to program or
when MyKey drivers attempt to exceed change your optional MyKey settings.
the limited volume. MyKey also
disables the automatic volume control. 1. Switch the ignition on using the key or
• Always on setting. This setting forces the transmitter you want to program.
certain features to remain on and 2. Access the main menu in the
active for MyKey drivers. For example, information display and then scroll
E911 or emergency assistance and the through the menus to change the
do not disturb features stay on even if settings of your MyKey. See
a MyKey driver uses the feature's Information Displays (page 111).
control to switch it off. 3. Follow the instructions in the display.
Note: If your vehicle includes an AM/FM 4. A confirmation message appears in the
radio or a very basic audio system, then the display after you finish programming
radio may not mute. your MyKey. The programmed
restrictions apply when you restart your
vehicle with the programmed key or
transmitter.

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 MyKey™

Note: You can clear or change your MyKey MyKey Distance

settings at any time during the same key
cycle as you created the MyKey. If you Tracks the distance when drivers use a
switch the engine off, you must use an MyKey. The only way to delete the
admin key to change or clear your optional accumulated distance is by using an admin
MyKey settings. key to clear all MyKeys. If the distance does
not accumulate as expected, then the
intended user is not using the MyKey, or an
CLEARING ALL MYKEYS admin key user recently cleared and then
recreated a MyKey.
When you clear your MyKeys, you remove
all restrictions and return all MyKeys to Number of MyKeys
their original admin key status at once. To
clear all MyKeys of all MyKey settings, use Indicates the number of MyKeys
the information display. programmed to your vehicle. Use this
feature to detect how many MyKeys you
1. Switch the ignition on using an admin have for your vehicle and determine when
key. all MyKeys have been deleted.
2. Access the main menu in the
information display and then scroll Number of Admin Keys
through the menus to begin clearing Indicates how many admin keys are
your MyKey programming. See programmed to your vehicle. Use this
Information Displays (page 111). feature to determine how many admin
3. Follow the instructions in the display. keys you have for your vehicle, and detect
4. A confirmation message appears in the if an additional MyKey has been
display after you finish clearing your programmed.
MyKeys.
Note: When you clear your MyKeys, you USING MYKEY WITH REMOTE
remove all restrictions and return all MyKeys START SYSTEMS
to their original admin key status. You
cannot remove the MyKey restrictions MyKey is not compatible with non
individually. Ford-approved, aftermarket remote start
systems. If you choose to install a remote
CHECKING MYKEY SYSTEM start system, see an authorized dealer for
a Ford-approved remote start system.
STATUS
You can find information about your
programmed MyKeys by using the
information display. See Information
Displays (page 111).

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 MyKey™

MYKEY TROUBLESHOOTING

Condition Potential causes

I cannot create a MyKey. · The key or transmitter used to start the

vehicle does not have admin privileges.
· Vehicles with keyless start: Make sure you
place the transmitter into the backup posi-
tion. See Starting a Gasoline Engine
(page 174).
· The key or transmitter used to start the
vehicle is the only admin key. There always
has to be at least one admin key.
· SecuriLock passive anti-theft system is
disabled or in unlimited mode.
I cannot program the configurable settings. · The key or transmitter used to start the
vehicle does not have admin privileges.
· There are no MyKeys programmed to the
vehicle. See Creating a MyKey (page 62).
For vehicles with keyless start: No MyKey · An admin transmitter is present when you
restrictions are available when starting the started your vehicle.
vehicle. · There are no MyKeys programmed to the
vehicle. See Creating a MyKey (page 62).
I cannot clear the MyKeys. · The key or transmitter used to start the
vehicle does not have admin privileges.
· No MyKeys are created. See Creating a
MyKey (page 62).
I lost the only admin key. · Purchase a new key or transmitter from
your authorized dealer.
I lost a key. · Program a spare key or transmitter. You
may need to see your authorized dealer.
See Passive Anti-Theft System (page
74).
MyKey distances do not accumulate. · The MyKey user is not using the MyKey.
· An admin key holder cleared the MyKeys
and created new MyKeys.
· The key system has been reset.

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 Doors and Locks

LOCKING AND UNLOCKING Press and hold both the lock and unlock
buttons on the remote control for four
You can use the power door lock control seconds to disable or enable two-stage
or the remote control to lock and unlock unlocking. Disabling two-stage unlocking
your vehicle. allows your entire vehicle to unlock with
one press of the button. The direction
See Tailgate Lock (page 70). indicators flash twice to indicate a change
to the unlocking mode. The unlocking
Power Door Locks (If Equipped) mode applies to the remote control and
The power door lock control is on the driver keyless entry keypad.
and front passenger door panels. Intelligent access at the driver door will
unlock your entire vehicle when you disable
two-stage unlocking.

Locking the Vehicle

Press the button to lock all
doors. The direction indicators
E138623 flash.

E138628
Press the button again within three
seconds to confirm that all the doors are
closed. The doors lock again, the horn
A Unlock. sounds and the direction indicators flash
B Lock. if all the doors are closed.
Mislock
Remote Control (If Equipped)
If any door is open, or if the hood is open
You can use the remote control at any time on vehicles with an anti-theft alarm or
your vehicle is not running. remote start, the horn will sound twice and
the direction indicators will not flash.
Unlocking the Vehicle (Two-Stage
Unlock) Activating Intelligent Access (If
Press the button to unlock the Equipped)

driver door. Press the button

E138629 again within three seconds to General Information
unlock all doors. The direction indicators You can unlock and lock the vehicle
flash. without taking the keys out of your pocket
or purse when your intelligent access key
is within 3 ft (1 m) of your vehicle.
Intelligent access uses a sensor on the
back of the door handle for unlocking and
a separate sensor on the face of each door
handle for locking.

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 Doors and Locks

The system will not function if: With your intelligent access key within 3 ft
• Your vehicle battery has no charge. (1 m) of your vehicle, touch the outer door
handle lock sensor for approximately one
• The key battery has no charge. second to lock, being careful to not touch
• The passive key frequencies are the unlock sensor on the back of the door
jammed. handle at the same time. After locking, you
Note: The system may not function if the can immediately pull on the door handle
passive key is close to metal objects or to confirm locking occurred without
electronic devices, for example keys or a cell inadvertently unlocking.
phone. At the Electronic Tailgate
Note: If the system does not function, use
the key blade to lock and unlock your
vehicle. See Remote Control (page 54).
Unlocking Using Intelligent Access

E248555

With your intelligent access key within 3 ft E187693

(1 m) of your vehicle, touch the unlock
sensor on the back of the door handle for Press the exterior tailgate release button
a brief period and then pull on the door inside of the tailgate handle. The tailgate
handle to unlock, being careful to not will unlock and open. See Tailgate Lock
touch the lock sensor at the same time or (page 70).
pulling the door handle too quickly. The
intelligent access system requires a brief Smart Unlock (If Equipped)
delay to authenticate your intelligent
access key fob. This feature helps to prevent you from
locking your intelligent access key inside
Locking Using Intelligent Access your vehicle’s passenger compartment or
rear cargo area.
If you leave your key in the ignition, when
you open the driver door and lock your
vehicle with the power door lock control,
the doors lock then unlock.
E248556 You can still lock your vehicle with the key
in the ignition by:
• Using the manual lock on the inside of
the door.
• Locking the driver door with a key.

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 Doors and Locks

• Using the keyless entry keypad. Note: The doors do not autounlock if you
• Using the lock button on the remote have electronically locked them before
control. opening the driver door.

Smart Unlocks for Intelligent Enabling or Disabling Autolock and

Access Keys (If Equipped) Autounlock
You can enable or disable these features
This feature helps to prevent you from independently of each other using the
locking your intelligent access key inside information display. An authorized dealer
your vehicle’s passenger compartment or can also help you enable or disable these
rear cargo area. features. See General Information (page
When you lock your vehicle using the 111).
power door lock control (with the door
open, vehicle in park and ignition off), your Illuminated Entry
vehicle will search for an intelligent access
The interior lamps and select exterior
key in the passenger compartment after
lamps illuminate when you unlock the
you close the door. If your vehicle finds a
doors with the remote entry system.
key, all of the doors will immediately
unlock. The illuminated entry system turns off the
lights if:
In order to override the smart unlock
feature and intentionally lock the • The ignition is on.
intelligent access key inside your vehicle, • You press the remote control lock
you can lock your vehicle after all doors button.
are closed by using the keyless entry
• After 25 seconds of illumination.
keypad, pressing the lock button on
another intelligent access key or touching The dome lamp does not turn on if the
the locking area on the handle with another control is set to the off position.
intelligent access key in your hand. The lights do not turn off if:
When you open one of the front doors and • You switch them on with the dimmer
lock your vehicle using the power door lock control.
control, all doors will lock then unlock if
the ignition is on. • Any door is open.

Autolock and Autounlock (If Equipped) Battery Saver

The battery saver turns off the interior
The autolock feature locks all the doors
lamps 30 minutes after you switch off the
when your doors are closed, the ignition is
ignition if a door is open and the dome
on, and your vehicle reaches a speed
lamp switch is on. It turns off the interior
greater than 12 mph (20 km/h).
lamps after 10 minutes if the dome lamp
When your doors autolock while driving, switch is off.
stopping the vehicle then switching the
ignition off or to accessory and opening Accessory Mode Battery Saver for
the driver door unlocks all your doors. This Intelligent Access Keys (If Equipped)
autounlock feature remains active for 10
If you leave the ignition on after leaving
minutes after stopping.
your vehicle, it turns off 15 minutes after
you close all of the doors.

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 Doors and Locks

KEYLESS ENTRY (If Equipped) 4. Press 1·2 on the keypad to save

personal code one.
SECURICODE™ KEYLESS ENTRY The doors will lock then unlock to confirm
KEYPAD that programming was successful.
The keypad is near the driver window and To program additional personal entry
illuminates when you touch it. codes, repeat Steps 1-3, then for Step 4:
Note: If you enter your entry code too fast • Press 3·4 to save personal code two.
on the keypad, the unlock function may not • Press 5·6 to save personal code three.
work. Re-enter your entry code more slowly. • Press 7·8 to save personal code four.
• Press 9·0 to save personal code five.
Tips:
• Do not set a code that uses five of the
same number.
• Do not use five numbers in sequential
order.
• The factory-set code will work even if
you have set your own personal code.

Erasing a Personal Code

E190936 1. Enter the factory-set five-digit code.
You can use the keypad to: 2. Press and release 1·2 on the keypad
• Lock or unlock the doors and liftgate. within five seconds.
• Program and erase user codes. 3. Press and hold 1·2 for two seconds.
This must be done within five seconds
• Arm and disarm the anti-theft alarm. of completing Step 2.
You can operate the keypad with the All personal codes erase and only the
factory-set five-digit entry code. The code factory-set five-digit code will work.
is located on the owner’s wallet card in the
glove box and is available from an Recalling Memory Positions (If
authorized dealer. You can also create up Equipped)
to five of your own five-digit personal entry
codes. The programmed entry codes will recall
driver memory positions as follows:
Programming a Personal Entry Code
• Entry code one will recall driver 1
To create your own personal entry code: memory positions.
1. Enter the factory-set code. • Entry code two will recall driver 2
memory positions.
2. Press 1·2 on the keypad within five
seconds. • Entry code three will recall driver 3
memory positions.
3. Enter your personal five-digit code. You
must enter each number within five Note: Personal entry codes four and five
seconds of each other. will not recall memory positions

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 Doors and Locks

Anti-Scan Feature
The keypad will go into an anti-scan mode
if you enter the wrong code seven times
(35 consecutive button presses). This
mode disables the keypad for one minute
and the keypad lamp will flash.
The anti-scan feature will turn off after:
• One minute of keypad inactivity.
• Pressing the unlock button on the
remote control.
• Switching the ignition on.
• Unlocking the vehicle using intelligent
access.

Unlocking and Locking the Doors

To Unlock the Driver Door
Enter the factory-set five-digit code or your
personal code. You must press each
number within five seconds of each other.
The interior lamps illuminate.
Note: All doors unlock if you disable the
two-stage unlocking feature. See General
Information (page 111).
To Unlock All Doors
Enter the factory-set code or your personal
code, then press 3·4 control within five
seconds.
To Lock All Doors
Press and hold 7·8 and 9·0 at the same
time with the driver door closed. You do
not need to enter the keypad code first.

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 Tailgate

TAILGATE LOCK (If Equipped)

The tailgate lock can help prevent theft of
the tailgate.

E248384

2. Locate and disconnect the frame

connections. They are on the left-hand
side of the vehicle.
Note: Your vehicle may have up to three
frame connections.
3. Install the caps from the tailgate
removal kit on the in-line connectors
that remain on the vehicle.
Note: If you do not install the caps on the
E224958
connectors, some features may not operate
as intended.
Insert the ignition key into the tailgate lock.
Turn it to the left to lock the tailgate. Turn 4. Partially lower the tailgate. Carefully
it to the right to unlock the tailgate. feed the tailgate harness up through
the bumper and place it out of the way.
REMOVING THE TAILGATE 5. Lower the tailgate.

WARNING
Always properly secure cargo to
prevent shifting cargo or cargo falling
from the vehicle. Failure to do so
could result in compromised vehicle
stability and serious personal injury to
vehicle occupants or others.

You can remove the tailgate for more

loading room.
E163092
1. Obtain the tailgate removal kit from
the glove box. 6. Use a screwdriver to gently pry the
spring clip on each connector past the
head of the support screw. Disconnect
the cable.

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 Tailgate

7. Disconnect the other cable.

8. Lift the tailgate to a 45° angle from
horizontal.
9. Lift the right side off its hinge.
10. Lift the tailgate to an 80° angle from
horizontal.
11. Remove the tailgate from the left side
hinge by sliding it to the right.
Reverse the steps to reinstall the tailgate.

E187718
TAILGATE STEP (If Equipped)
3. Pull the step out fully. Lower the step
Use the step to make entering the truck to its lowest position.
bed easier.
To reduce the risk of falling:
• Only operate the step when your
vehicle is on a level surface.
• Only operate the step in areas with
sufficient lighting.
• Always open the step panel to widen
the step.
• Always use the grab handle when
climbing on the step.
• Do not use the step with bare feet. E189557

• Make sure the step is clean before use. 4. Pull the yellow handle stop backward
• Keep the step load, you plus the load, out of the tailgate.
below 350 lb (159 kg). 5. Rotate the handle up from horizontal
to vertical until you hear a click. You
Opening the Step have locked the handle in place.
Note: Make sure to close and fully latch the Note: Do not tow with the step or grab
step before moving your vehicle. Never drive handle.
with the step or grab handle open. Replace the slip resistance tape or grab
1. Lower the tailgate. handle molding if it appears worn or
damaged.
2. Push the button in the center of the
step molding. The step will pop out Closing the Step
slightly.
1. Press handle button 1 to lower the
telescoping handle extension, and then
press button 2 to release the handle.
Rotate the handle down from vertical
to horizontal.

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 Tailgate

2. Push the handle back into the tailgate.

3. Rotate the step up until it is horizontal,
then push it back into the tailgate until
the step is secure.

BED EXTENDER (If Equipped)

Note: Do not use the bed extender when
driving off road.
Note: Make sure to engage the locking pins
and knobs fully before driving your vehicle. E163096

Note: Make sure to secure all cargo. 2. Open the latches to release the panels.
Note: Do not exceed 150 pounds (68
kilograms) on the tailgate when your vehicle
is moving.
Note: Do not keep the bed extender in the
tailgate mode when you are not using it for
restraining cargo. Always keep the bed
extender in the grocery mode or the stowed
position with the tailgate closed.

Tailgate mode

E163097

3. Rotate the panels toward the tailgate.

Repeat Steps 1-3 on the other side of
your vehicle.

E163095

1. Pull the locking pin toward the center

of your vehicle.

E163098

4. Connect the two panels. Rotate both

knobs one-quarter turn clockwise to
secure the panels.

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 Tailgate

E163099

5. Make sure to insert the latch rod into

the tailgate hole. Make sure to engage
both sides of the locking pins into their
holes in the pick-up box.
Reverse the steps to store the bed
extender.

Grocery mode

E163100

Follow Steps 1-4 of the tailgate mode

instructions by rotating the panels away
from the tailgate. Close the tailgate.

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 Security

PASSIVE ANTI-THEFT The integrated keyhead transmitter

functions as a programmed ignition key
SYSTEM that operates all the locks and starts your
vehicle, as well as a remote control.
Note: The system is not compatible with
non-Ford aftermarket remote start systems. The intelligent access key functions as a
Use of these systems may result in engine programmed key that operates the driver
starting problems and a loss of security door lock and turns on the intelligent
protection. access with push button start system, as
well as a remote control.
Note: Metallic objects, electronic devices
or a second coded key on the same key If your coded keys are lost or stolen and
chain may result in vehicle starting you do not have an extra coded key, you
problems, especially if they are too close to need to erase the key codes from your
the key when starting your vehicle. Prevent vehicle and program new coded keys.
these objects from touching the coded key Contact an authorized dealer.
when starting your vehicle. Switch the Store an extra programmed key away from
ignition off, move all objects on the key your vehicle in a safe place. You can
chain away from the coded key and restart purchase replacement keys or remote
your vehicle if a problem occurs. controls from an authorized dealer.
Note: Do not leave a duplicate coded key
in your vehicle. Always take your keys and Programming a Spare Integrated
lock all doors when leaving your vehicle. Keyhead Transmitter
Note: You can program a maximum of six
SecuriLock® keys to your vehicle. All six can be integrated
The system helps prevent the engine from keyhead transmitters.
starting unless you use a coded key You can program your own integrated
programmed to your vehicle. Using the keyhead transmitter or standard
wrong key may prevent your vehicle from SecuriLock coded keys to your vehicle.
starting. A message may appear in the This procedure programs both the vehicle
information display. immobilizer keycode and the remote
If you are unable to start your vehicle with control to your vehicle.
a coded key, it is not operating correctly. Only use integrated keyhead transmitters
A message may appear in the information or standard SecuriLock keys.
display.
You must have two previously
Automatic Arming programmed coded keys and the new
unprogrammed key readily accessible.
The system arms when you switch the Contact an authorized dealer to have the
ignition off. spare key programmed if two previously
programmed keys are not available.
Automatic Disarming
Read and understand the entire procedure
The system disarms when you switch the before you begin.
ignition on with a coded key.
1. Insert the first previously programmed
Replacement Keys coded key into the ignition.

Note: Your vehicle comes with two keys.

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 Security

2. Switch the ignition from off to on. Keep You must have two previously
the ignition on for at least 3 seconds, programmed intelligent access keys inside
but no more than 10 seconds. your vehicle and the new unprogrammed
3. Switch the ignition off and remove the intelligent access key readily accessible.
first coded key from the ignition. Contact an authorized dealer to have the
spare key programmed if two previously
4. After at least 3 seconds but within 10 programmed keys are not available.
seconds of switching the ignition off,
insert the second previously coded key Make sure that the ignition is switched off
into the ignition. before beginning this procedure. Make sure
that you close all the doors before
5. Switch the ignition from off to on. Keep beginning and that they remain closed
the ignition on for at least 3 seconds, throughout the procedure. Carry out all
but no more than 10 seconds. steps within 30 seconds of starting the
6. Switch the ignition off and remove the sequence. Stop and wait for at least one
second previously programmed coded minute before starting again if you carry
key from the ignition. out any steps out of sequence.
7. After at least 3 seconds but within 10 Read and understand the entire procedure
seconds of switching the ignition off before you begin.
and removing the previously
programmed coded key, insert the new 1. Remove the key blade from the
unprogrammed key into the ignition. transmitter.
8. Switch the ignition from off to on. Keep
the ignition on for at least six seconds.
9. Remove the newly programmed coded
key from the ignition.
If you have successfully programmed the
new integrated keyhead transmitter, it will
start your vehicle and operate the remote
entry system.
If programming was unsuccessful, wait 10
seconds and repeat steps 1 through 9. If
you are still unsuccessful, take your vehicle
to your authorized dealer.

Programming a Spare Intelligent

Access Key
Note: You can program a maximum of six
keys to your vehicle. All six must be
intelligent access keys.
This procedure programs both the vehicle
immobilizer keycode and the remote
control to your vehicle.

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 Security

9. Wait five seconds, then place the

unprogrammed intelligent access key
in the backup slot and press the push
button ignition switch.
Programming is now complete. Check that
the remote control functions operate and
your vehicle starts with the new intelligent
access key.
If programming was unsuccessful, wait 10
seconds and repeat steps 1 through 7. If
you are still unsuccessful, take your vehicle
to your authorized dealer.

ANTI-THEFT ALARM (If Equipped)

The active anti-theft system is designed
to warn you in the event of unauthorized
vehicle entry and is also designed to help
prevent unwanted towing of your vehicle.
You can choose what is monitored by
arming the system in different ways. See
Information Displays (page 111).
The direction indicators flash and the horn
sounds if the system triggers while the
alarm is armed.
Take all remote controls to an authorized
E226701 dealer if there is any potential alarm
problem with your vehicle.
2. Remove the tray and the cover from
the center console. With the buttons Reduced Guard (If Equipped)
facing upward, place the first intelligent
access key in the backup slot. To monitor the following:
3. Press the push button ignition switch. • Doors.
4. Wait five seconds and then press the • Hood.
push button ignition switch again. • Tailgate.
5. Remove the intelligent access key. Lock your vehicle using the key in the driver
6. Within 10 seconds, place a second door lock cylinder.
programmed intelligent access key in
the backup slot and press the push Full Guard (If Equipped)
button ignition switch.
To monitor the following:
7. Wait five seconds and then press the
push button ignition switch again. • Doors.
8. Remove the intelligent access key. • Hood.
• Tailgate.

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 Security

• Movement inside your vehicle. Note: Pressing the panic button on the
• Change in vehicle inclination, for remote control stops the horn and direction
example, unwanted towing. indicators, but will not disarm the system.
Lock your vehicle using the remote control
or the power door lock control with the
accompanying door open and then close
all doors.
Note: Do not choose full monitor mode if
movement within the vehicle is likely to
occur or when the vehicle is in transport.
Note: For correct operation of the interior
motion detection system, make sure all
windows are closed prior to arming the
system. This helps prevent accidental alarm
activation due to external influences and
make sure of correct interior motion
detection. Additionally, the interior motion
sensing system will not arm if any door is
ajar.

Arming the Alarm

The alarm is ready to arm when there is
not a key in the ignition. Lock your vehicle
to arm the alarm.
The direction indicators flash once after
you lock your vehicle. This indicates the
alarm is in the pre-armed mode. It fully
arms after 20 seconds.

Disarming the Alarm

Disarm the alarm by any of the following
actions:
• Press the power door unlock button
within the 20-second pre-armed mode.
• Unlock the doors with the remote
control or keyless entry keypad.
• Switch the ignition on or start your
vehicle.
• Use a key in the driver door lock
cylinder to unlock your vehicle, then
switch the ignition on within 12
seconds.

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 Power Running Boards (If Equipped)

USING POWER RUNNING Automatic Power Deploy

BOARDS
WARNINGS
In extreme climates, excessive ice
buildup may occur, causing the
running boards not to deploy. Make
sure that the running boards have
deployed, and have finished moving before
attempting to step on them. The running
boards will resume normal function once
the blockage is cleared.
Switch off the running boards before E166682
jacking or placing any object under
The running boards automatically extend
your vehicle. Never place your hand
down and out when you open the door.
between the extended running board and
This can help you enter and exit your
your vehicle. A moving running board may
vehicle.
cause injury.
Automatic Power Stow
Note: Do not use the running boards, front
and rear hinge assemblies, running board When you close the doors, the running
motors, or the running board underbody boards return to the stowed position after
mounts to lift your vehicle when jacking. a two-second delay.
Always use proper jacking points.
Manual Power Deploy
Note: The running boards may operate
more slowly in cool temperatures. You can manually operate the running
boards in the information display. See
Note: The running board mechanism may General Information (page 111).
trap debris such as mud, dirt, snow, ice and
salt. This may cause unwanted noise. If this Set the running boards in the deployed
happens, manually set the running boards position (OUT) to access the roof.
to the deployed position. Then, wash the The running boards return to the stowed
system, in particular the front and rear hinge position and enter automatic mode when
arms, with a high-pressure car wash wand. the vehicle speed exceeds 3 mph (5 km/h).

Enabling and Disabling

You can enable and disable the power
running board feature in the information
display. See General Information (page
111).

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 Power Running Boards (If Equipped)

• When disabled (OFF), the running

boards move to the stowed position
regardless of the door position.
• When enabled (AUTO), the running
boards move back to the correct
positions based on the door position.

Bounce-back
The running board will reverse direction
and move to the end of travel if it
encounters an object while moving.

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 Steering Wheel

ADJUSTING THE STEERING

WHEEL (If Equipped)

WARNING
Do not adjust the steering wheel
when your vehicle is moving.

Note: Make sure that you are sitting in the

correct position. See Sitting in the Correct
Position (page 152).

E183049

3. Lock the steering column.

Power Tilt and Telescope Steering

Column (If Equipped)
WARNING
Do not adjust the steering wheel
when your vehicle is moving.
E183047
Note: Make sure that you are sitting in the
1. Unlock the steering column. correct position. See Sitting in the Correct
2. Adjust the steering wheel to the desired Position (page 152).
position.

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 Steering Wheel

Easy Entry and Exit Feature

The column moves to the full up and in
position when you switch the ignition off.
It returns to the previous setting when you
switch the ignition on. You can enable or
disable this feature in the information
display.

AUDIO CONTROL (If Equipped)

You can operate the following functions
with the control:

E180535
E191327
Use the control on the side of the steering
column to adjust the position. A Volume up.
To adjust: B Media.
• Tilt: press the top or bottom of the C Seek up or next.
control
D Volume down.
• Telescope: press the front or rear of the
control. E Seek down or previous.

Memory Feature Media

You can save and recall the steering Press repeatedly to scroll through available
column position with the memory function. audio modes.
See Memory Function (page 157).
Pressing the adjustment control during Seek, Next or Previous
memory recall cancels the operation. The Press the seek button to:
column responds to the adjustment
control. • Tune the radio to the next or previous
stored preset.
• Play the next or previous track.

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 Steering Wheel

Press and hold the seek button to: Type 2

• Tune the radio to the next station up
or down the frequency band.
• Seek through a track.

VOICE CONTROL (If Equipped)

E191337

See Cruise Control (page 239).

INFORMATION DISPLAY
CONTROL
E191328

A Mute.
B Voice recognition.
C End call.
D Answer call.

See your SYNC information.

CRUISE CONTROL (If Equipped)

E191336
Type 1
See Information Displays (page 111).

HEATED STEERING WHEEL (If

Equipped)

See your SYNC information.

E191329

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 Pedals (If Equipped)

ADJUSTING THE PEDALS The Horizontal Control

Note: Never use the controls when your feet

are on the accelerator or brake pedals,
especially when the vehicle is moving.
Note: Adjust the pedals only when your
vehicle is in park (P).
Depending on your vehicle and equipment
level, the shape and location of your
power-adjustable pedal control can vary.
A B
• If your control is vertical, then it is to
the left of the steering column and on E162916
the instrument panel.
• If your control is horizontal, then it is on A. Farther.
the left side of the steering column. B. Closer.
The Vertical Control
Both horizontal and vertical controls
operate the same way:
1. Press and hold A to move the pedals
away from you.
2. Press and hold B to move the pedals
closer to you.
You can save and recall the pedal positions
with the memory feature. See Memory
Function (page 157).

E176213

A. Farther.
B. Closer.

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 Wipers and Washers

WINDSHIELD WIPERS AUTOWIPERS (If Equipped)

Note: Fully defrost the windshield before Note: Make sure you switch off the wipers
switching on the windshield wipers. before entering a car wash.
Note: Make sure you switch off the Note: Wet or winter driving conditions with
windshield wipers before entering a car ice, snow or salty road mist can cause
wash. inconsistent and unexpected wiping or
Note: Clean the windshield and wiper smearing.
blades if they begin to leave streaks or In these conditions, you can do the
smears. If that does not resolve the issue, following to help keep your windshield
install new wiper blades. clear:
Note: Do not operate the wipers on a dry • Lower the sensitivity of the autowipers.
windshield. This may scratch the glass, • Change the wiper speed to normal or
damage the wiper blades or cause the wiper high-speed wipe as necessary.
motor to burn out. Always use the
windshield washers before wiping a dry • Switch the autowipers off.
windshield. The autowipers feature uses a rain sensor,
located in the area around the interior
mirror. The rain sensor monitors the
amount of moisture on the windshield and
automatically turns on the wipers. It will
adjust the wiper speed by the amount of
moisture that the sensor detects on the
windshield. You can switch this feature on
or off in the information display. See
Information Displays (page 111).

E172816

Rotate the end of the control:

• Away from you to increase the wiper
speed.
• Toward you to decrease the wiper
speed.

Speed dependent wipers (if

equipped) E172817

When your vehicle speed increases, the

interval between wipes decreases.

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 Wipers and Washers

Use the rotary control to adjust the

sensitivity of the rain sensor. With low
sensitivity, the wipers will operate when
the sensor detects a large amount of
moisture on the windshield. With high
sensitivity, the wipers will operate when
the sensor detects a small amount of
moisture on the windshield. Adjust the
rotary control toward the windshield to
increase the moisture sensitivity.
Keep the outside of the windshield clean
because the rain sensor is very sensitive. If E172818
the area around the interior mirror is dirty,
then the wipers may turn on, for example, • A brief press causes a single wipe
if dirt, mist or insects hit the windshield. without washer fluid.
The courtesy wipe feature turns on after • A brief press and hold causes the
using the windshield washers to remove wipers to swipe three times with
any excess washer fluid and debris. washer fluid.
Note: You can adjust the courtesy wipe • A long press and hold will turn on the
settings in the instrument cluster. See wipers and washer fluid for up to 10
Information Displays (page 111). seconds.
A wipe will occur a few seconds after
washing to clear any remaining washer
WINDSHIELD WASHERS fluid. You can switch this feature on or off
in the information display. See
Note: Do not operate the wipers on a dry Information Displays (page 111).
windshield. This may scratch the glass,
damage the wiper blades or cause the wiper
motor to burn out. Always use the
windshield washer before wiping a dry
windshield.
Note: Do not operate the washers when
the washer reservoir is empty. This may
cause the washer pump to overheat.

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 Lighting

GENERAL INFORMATION LIGHTING CONTROL

Condensation in the Exterior Front
Lamps and Rear Lamps
Exterior front lamps and rear lamps have
vents to accommodate normal changes
in air pressure.
Condensation can be a natural by-product
of this design. When moist air enters the
lamp assembly through the vents, there is
a possibility that condensation can occur
when the temperature is cold. When
normal condensation occurs, a fine mist
E142449
can form on the interior of the lens. The
fine mist eventually clears and exits
A Off.
through the vents during normal operation.
B Parking lamps, instrument panel
Clearing time may take as long as 48 hours
lamps, license plate lamps and
under dry weather conditions.
rear lamps.
Examples of acceptable condensation are:
C Headlamps.
• The presence of a fine mist (no streaks,
drip marks or large droplets).
High Beam
• A fine mist covers less than 50% of the
lens.
Examples of unacceptable condensation
are:
• A water puddle inside the lamp.
• Streaks, drip marks or large droplets
present on the interior of the lens.
If you see any unacceptable condensation,
have your vehicle checked by an authorized
dealer.

E167827

Push the lever away from you to switch

the high beam on.
Push the lever forward again or pull the
lever toward you to switch the high beams
off.

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 Lighting

Headlamp Flasher If equipped, the following also activate

when the lighting control is in the
autolamps position and you switch them
on in the information display:
• Configurable daytime running lamps.
• Automatic high beam control.
• Adaptive headlamp control.
The headlamps remain on for a period of
time after you switch the ignition off. Use
the information display controls to adjust
the period of time that the headlamps
remain on. See Information Displays
E163268 (page 111).
Slightly pull the lever toward you and Note: With the headlamps in the
release it to flash the headlamps. autolamps position, you cannot switch the
high beam headlamps on until the
autolamps system turns the low beam
AUTOLAMPS (If Equipped) headlamps on.

WARNING Windshield Wiper Activated

Headlamps
The autolamps switch position may
not activate the headlamps in all low The windshield wiper activated headlamps
visibility conditions, such as daytime turn on within 10 seconds when you switch
fog. Always ensure that your headlamps the windshield wipers on and the lighting
are switched to auto or on, as appropriate, control is in the autolamps position. They
during all low visibility conditions. Failure turn off approximately 60 seconds after
to do so may result in a collision. you switch the windshield wipers off.
The headlamps will not turn on by wiper
activation:
• During a mist wipe.
• When the wipers are on to clear washer
fluid during a wash condition.
• If the wipers are in intermittent mode.
Note: If you switch autolamps and
autowipers on, the headlamps will
automatically turn on when the windshield
wipers continuously operate.
E142451

When the lighting control is in the

autolamps position, the headlamps
automatically turn on in low light situations
or when the wipers activate.

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 Lighting

INSTRUMENT LIGHTING 3. The lighting control is in the off, parking

lamp or autolamps positions.
DIMMER
4. The headlamps are off.

Type 2 - Configurable
Switch the daytime running lamps on or
off using the information display. See
Information Displays (page 111).
The daytime running lamps turn on when:
1. You switch the lamps on in the
information display.
2. You switch the ignition on.
3. The transmission is not in park (P) for
vehicles with automatic transmissions,
or you release the parking brake for
vehicles with manual transmissions.
E231828 4. The lighting control is in the autolamps
position.
5. The headlamps are off.
DAYTIME RUNNING LAMPS
The other lighting control switch positions
WARNING do not activate the daytime running lamps.
The daytime running lamps system When you switch off the daytime running
does not activate the rear lamps and lamps in the information display, the lamps
may not provide adequate lighting stay off in all switch positions.
during low visibility driving conditions. Also,
the autolamps switch position may not AUTOMATIC HIGH BEAM
activate the headlamps in all low visibility
conditions, such as daytime fog. Make sure CONTROL (If Equipped)
the headlamps are switched to auto or on,
as appropriate, during all low visibility The system will automatically turn on your
conditions. Failure to do so may result in a high beams if it is dark enough and no other
crash. traffic is present. When it detects the
headlights of an approaching vehicle, the
tail lamps of the preceding vehicle or street
Type 1 - Conventional (Non- lighting, the system will turn off the high
Configurable) beams before they distract other drivers.
The daytime running lamps turn on when: The low beams remain on.
1. You switch the ignition on.
2. The transmission is not in park (P) for
vehicles with automatic transmissions,
or you release the parking brake for
vehicles with manual transmissions.

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 Lighting

Note: If it appears that automatic control The high beams will switch off if:
of the high beams is not functioning • the system detects the headlamps of
properly, check the windshield in front of an approaching vehicle or the tail
the camera for a blockage. A clear view of lamps of a preceding vehicle.
the road is required for proper system
operation. Have any windshield damage in • vehicle speed falls below
the area of the camera’s field-of-view approximately 27 mph (44 km/h)
repaired. • the ambient light level is high enough
that high beams are not required
Note: If the system detects a blockage, for
example bird droppings, bug splatter, snow • the system detects severe rain, snow
or ice, the system will go into low beam or fog
mode until you clear the blockage. A • the camera is blocked.
message may also appear in the instrument
cluster display noting the front camera is Activating the System
blocked.
Switch the system on using the information
Note: Typical road dust, dirt and water display. See Information Displays (page
spots will not affect the performance of the 111). Switch the autolamps on. See
automatic high beam system. However, in Autolamps (page 87).
cold or inclement weather conditions, you
will notice a decrease in the availability of
the high beam system, especially at start
up. If you want to change the beam state
independently of the system, you may
switch the high beams on or off using the
multifunction switch. Automatic control will
resume when conditions are correct.
Note: Modification of the vehicle ride height
such as using much larger tires, may
degrade feature performance.
A camera sensor, centrally mounted E142451

behind the windshield of your vehicle,

continuously monitors conditions to decide Manually Overriding the System
when to switch the high beams off and on.
Once the system is active, the high beams
will switch on if:
• the ambient light level is low enough
• there is no traffic in front of the vehicle
• the vehicle speed is greater than
approximately 32 mph (52 km/h).

E169254

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 Lighting

When the automatic control has activated • To operate the left direction indicator,
the high beams, pushing or pulling the stalk push the lever down until it stops.
will provide a temporary override to low • To operate the right direction indicator,
beam. push the lever up until it stops.
Use the information display menu to Note: Tap the lever up or down to make the
permanently deactivate the system, or turn direction indicators flash three times.
the lighting control switch from autolamps
to headlamps.
SPOT LAMPS (If Equipped)
FRONT FOG LAMPS (If Equipped) The spot lamps are positioned on the
forward-facing side of the exterior mirrors.
When the parking lamps are on due to the
lighting control switch being in the parking
lamps, headlamps, or autolamps position,
press the buttons located above the
lighting control switch to activate the
left-hand or right-hand side spot lamps.

E142453

Press the control to switch the fog lamps

on or off.
You can switch the fog lamps on when the
lighting control is in any position except
Off and the high beams are not on.
E176842

DIRECTION INDICATORS Once switched on, the spot lamps light the
area in front of and to the side of your
vehicle.
Adjust the aim of the spot lamps by
moving the position of the exterior mirrors.
For manual folding mirrors, adjust the aim
of the lamps by folding the exterior mirrors
into or away from the windows. For
power-folding mirrors, use the switch
located on the driver-side door. See
Remote Control (page 54).
Note: The spot lamps turn off
automatically when you reach a speed of
E163272
6 mph (10 km/h).

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 Lighting

Cargo and Trailer Hookup Lamps INTERIOR LAMPS

The cargo lamps are positioned in the
The following lamps switch on when:
central high mounted stop lamp and to
either side of the cargo box. • You open any door.
The trailer hookup lamp is positioned on • You press a remote control button.
the tailgate next to the handle.
Front Interior Lamps
Pressing the button located in
the lighting control panel or the Note: The front interior lamp switches are
E189587 button located in the cargo box on the overhead console. The exact location
near the lamp switches on both of these of each switch on the overhead console
lamps. depends upon which roof, sunroof, and
window shade features are equipped on the
vehicle.
Note: Touch the required switch to switch
the door function off when you open any
door. When the door function is off and you
open a door, the courtesy and door lamps
will stay off. Touch the switch again to
switch the door function back on. When the
door function is on and you open a door, the
courtesy and door lamps will switch on.

E190880

When switched on, these lamps light the

cargo area of your vehicle and the trailer
hitch.
Note: The cargo and trailer hookup lamps
turn off automatically when you reach a
speed of 3 mph (5 km/h). They also turn off
automatically after 10 minutes, fading
gradually to off.

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 Lighting

Type 1 Type 2

C B A C D A C D
B
E199032 E192153

A. Door function switch. A. All lamps on switch.

B. All lamps on switch. B. Door function switch.
C. Map lamp switches. C. All lamps off switch.
D. Map lamp switches.

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 Lighting

Type 3 Rear Interior Lamps (If Equipped)

E187343

Press the button to switch the lamps on

or off.

A B C D
E201073

A. Map lamp switch.

B. Door function switch.
C. All lamps off switch.
D. Map lamp switch. E182517

A. Left-hand side map lamp switch.

B. Right-hand side map lamp
switch.

E187342

A. All lamps on switch.

B. Door function switch.
E187345

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 Lighting

Press the button to switch the lamps on

or off.

AMBIENT LIGHTING (If Equipped)

Adjust the ambient lighting using the
touchscreen. See your SYNC information.

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 Windows and Mirrors

POWER WINDOWS (If Equipped) Restoring the One-Touch Up Function

You may lose the one-touch function if the
WARNINGS vehicle battery is low.
Do not leave children unattended in To reset the function after the battery
your vehicle and do not let them play recharges:
with the power windows. They may
seriously injure themselves. 1. Pull the switch all the way up.
When closing the power windows, 2. Hold the switch until the glass stops
you should verify they are free of and continue to hold for two seconds.
obstructions and make sure that 3. Press the switch down and operate the
children and pets are not in the proximity window to the full down position.
of the window openings. One-touch up will now be functional.
Note: Perform one-touch up re-calibration
with the door closed. Calibrating with the
door open will cause the window to
continuously bounce back.

Bounce-Back (If Equipped)

The window will automatically stop and
reverse some distance if it detects an
obstacle while closing.

Overriding the Bounce-Back Feature

E176215 WARNING
When you override the bounce-back
Press the control to open the window.
feature the window will not reverse
Lift the control to close the window. if it detects an obstacle. Take care
Note: You may hear a pulsing noise when when closing the windows to avoid
just one of the windows is open. Lower the personal injury or damage to your vehicle.
opposite window slightly to reduce this
noise. Pull up the window switch and hold within
two seconds of the window reaching the
One-Touch Up or Down (If Equipped) bounce-back position. The window will
travel up with no bounce-back protection.
Press or lift the switch fully and release it. The window will stop if you release the
Press or lift it again to stop the window. switch before the window closes fully.
Note: The window may disable for up to
five minutes if you cycle it up and down
repeatedly. This helps prevent damage to
the motor. Normal operation will resume
once the motor cools.

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 Windows and Mirrors

Window Lock (If Equipped) EXTERIOR MIRRORS

Power Exterior Mirrors (If Equipped)
WARNING
Do not adjust the mirrors when your
vehicle is moving. This could result
in the loss of control of your vehicle,
serious personal injury or death.

E176216

Press the control to lock or unlock the rear

window controls.

Accessory Delay (If Equipped)

The window switches remain operational
for several minutes when you switch the
ignition off or until you open either front
door. E144073

A Left-hand mirror.
GLOBAL OPENING (If Equipped)
B Adjustment control.
You can use the remote control to operate C Right-hand mirror.
the windows with the ignition off.
Note: To operate this feature, accessory To adjust your mirrors, switch your vehicle
delay must not be active. on (with the ignition in accessory mode or
the engine running) and then:
Opening the Windows 1. Select the mirror you want to adjust.
The control lights.
You can only open the windows for a short
time after you unlock your vehicle with the 2. Use the adjustment control to adjust
remote control. After you unlock your the position of the mirror.
vehicle, press and hold the remote control 3. Press the mirror control again. The
unlock button to open the windows. control light turns off.
Release the button once movement starts.
Press the lock or unlock button to stop Fold-Away Exterior Mirrors
movement.
Push the mirror toward the door window
glass. Make sure that you fully engage the
mirror in its support when returning it to its
original position.

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 Windows and Mirrors

Telescoping Mirrors
This feature lets you extend the mirror
about 3 in (75 mm). It is useful when
towing a trailer. You can manually pull out
or push in the mirrors to the desired
position.

E234001

PowerScope™ Power Telescoping

Mirrors (If Equipped)
Note: Do not stop the mirrors midway
through their movement. Wait until the E234002
mirrors stop moving and press the control
again.
Power Telescoping Mirrors
Note: The left-hand and right-hand mirrors
move at different rates. For example, one This feature lets you position both mirrors
mirror may stop while the other one at the same time.
continues to move. This is normal.

Power-Folding Mirrors
To fold both mirrors, switch your vehicle
on (with the ignition in accessory mode or
the engine running) and then:
1. Press the control.
2. Press control again to unfold the
mirrors.

E218902

A Extend.
B Retract.

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 Windows and Mirrors

To adjust your mirrors, make sure you Direction Indicator Mirrors (If Equipped)
switch your vehicle on (with the ignition in
accessory mode or the engine running) and While the vehicle is running, the
then press the adjustment control to forward-facing portion of the appropriate
position the mirrors. mirror housing blinks when you switch on
the direction indicator.
Note: Moving the mirrors 10 or more times
within one minute, or repeated folding, Puddle Lamps (If Equipped)
unfolding and telescoping of the mirrors
while holding the control down during full The lamps on the bottom part of the mirror
travel, may disable the system to protect housing light when you use your
the motors from overheating. Wait transmitter to unlock the doors or when
approximately three minutes with the you open a door.
vehicle running, and up to 10 minutes with
the vehicle off, for the system to reset and Clearance Lamps (If Equipped)
for function to return to normal.
The lower, outer part of the mirror housings
Loose Mirror light when you switch the headlamps or
parking lamps on.
If your power-folding mirrors are manually
folded, they may not work properly even Spot Lamps (If Equipped)
after you re-position them. You need to
reset them if: The area lights are on the forward-facing
• The mirrors vibrate when you drive. portion of the mirror housing. You can
switch them on and off by using the
• The mirrors feel loose. controls located on the instrument panel.
• The mirrors do not stay in the folded or See Lighting (page 86).
unfolded position.
• One of the mirrors is not in its normal Trailer Towing Camera System (If
driving position. Equipped)

To reset the power-fold feature, use the See Rear View Camera (page 232).
power-folding mirror control to fold and
unfold the mirrors. You may hear a loud Blind Spot Information System (If
noise as you reset the power-folding Equipped)
mirrors. This sound is normal. Repeat this
process as needed each time the mirrors See Blind Spot Information System
are manually folded. (page 249).

Heated Exterior Mirrors (If Equipped)

INTERIOR MIRROR
See Heated Windows and Mirrors (page
150). WARNING

Memory Mirrors (If Equipped)

Do not adjust the mirror when your
vehicle is moving.
You can save and recall the mirror
positions through the memory function.
See Memory Function (page 157).

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 Windows and Mirrors

Note: Do not clean the housing or glass of

any mirror with harsh abrasives, fuel or other
petroleum or ammonia-based cleaning
products.
You can adjust the interior mirror to your
preference. Some mirrors also have a
second pivot point. This lets you move the
mirror head up or down and from side to
side.
Pull the tab below the mirror toward you
to reduce glare at night.
E176217
Auto-Dimming Mirror (If Equipped)
The control is on the overhead console.
Note: Do not block the sensors on the front Press and hold the control to open the
and back of the mirror. Mirror performance window. Pull and hold the control to close
may be affected. A rear center passenger or the window.
raised rear center head restraint may also
block light from reaching the sensor.
SUN VISORS
The mirror will dim automatically to reduce
glare when bright lights are detected from
behind your vehicle. It will automatically
return to normal reflection when you select
reverse gear to make sure you have a clear
view when backing up.

SLIDING WINDOWS (If Equipped)

Power Sliding Back Window (If
Equipped)

WARNINGS E138666
When operating the power sliding
back window, you must make sure Rotate the sun visor toward the side
all rear seat occupants and cargo are window and extend it rearward for extra
not in the proximity of the back window. shade.
Do not leave children unattended in
your vehicle and do not let them play
with the power sliding back window.
They may seriously injure themselves.

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 Windows and Mirrors

Illuminated Vanity Mirror (If Equipped) Opening and Closing the Moonroof

E162197 E191272

Lift the cover to switch the lamp on. A Moonroof open.

B Moonroof vent.
MOONROOF (If Equipped)
C Sunshade open.
WARNINGS D Sunshade close.
Do not leave children unattended in E Moonroof close.
your vehicle and do not let them play
with the moonroof. They may Moonroof Open
seriously injure themselves.
Press and release to open the moonroof.
When closing the moonroof, you
should verify that it is free of Note: The moonroof stops short of the fully
obstructions and make sure that opened position to reduce wind noise or
children and pets are not in the proximity rumbling that may happen with the
of the roof opening. moonroof fully open. Press and release the
control again to open the moonroof fully.
The moonroof controls are located on the Moonroof Vent
overhead console and have a one-touch
open and close feature. To stop its Press and release to vent the moonroof.
movement during one-touch operation,
press the control a second time. Sunshade Open
Press and release to open the sunshade.
The sunshade opens automatically with
the moonroof. You can also open the
sunshade with the moonroof closed.
Note: The sunshade stops short of its fully
opened position for the comfort of rear
passengers. To open the sunshade fully,
press the control again.

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 Windows and Mirrors

Sunshade Close
Press and release to close the sunshade.

Moonroof Close
Press and release to close the moonroof
from either the open or vent positions.

Bounce-Back
The moonroof automatically reverses
some distance if an obstacle is detected
while closing.
To override this feature, press and hold (E)
within two seconds after the roof comes
to a stop following a bounce-back reversal.

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 Instrument Cluster

GAUGES
Type 1 and 2

E219638

A Engine oil pressure gauge.

B Engine coolant temperature gauge.
C Fuel gauge.
D Transmission fluid temperature gauge.
E Speedometer.
F Information display. See General Information (page 111).
G Tachometer.

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 Instrument Cluster

Type 3

E219651

A Engine oil pressure gauge.

B Engine coolant temperature gauge.
C Fuel gauge.
D Configurable. Transmission fluid temperature, Turbo boost or DEF gauge (diesel
engines only).
E Speedometer.
F Information display. See General Information (page 111).
G Tachometer.

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 Instrument Cluster

Engine Oil Pressure Gauge The needle should move toward F when
you refuel your vehicle. If the needle points
Indicates engine oil pressure. The needle to E after adding fuel, this indicates your
should stay in the normal operating range vehicle needs service soon.
(between L and H). If the needle falls
below the normal range, stop your vehicle, After refueling some variability in needle
turn off the engine and check the engine position is normal:
oil level. Add oil if needed. If the oil level is • It may take a short time for the needle
correct, have your vehicle checked by an to reach F after leaving the gas station.
authorized dealer. This is normal and depends upon the
slope of pavement at the gas station.
Engine Coolant Temperature
Gauge • The fuel amount dispensed into the
tank is a little less or more than the
WARNING gauge indicated. This is normal and
depends upon the slope of pavement
Never remove the coolant reservoir at the gas station.
cap when the engine is running or
hot. • If the gas station nozzle shuts off
before the tank is full, try a different
gas pump nozzle.
Indicates engine coolant temperature. At
normal operating temperature, the level Low Fuel Reminder
indicator will be in the normal range. If the
engine coolant temperature exceeds the A low fuel reminder triggers when the
normal range, stop your vehicle as soon as distance to empty value reaches 50 mi
safely possible, switch off the engine and (80 km) to empty, with additional
let the engine cool. warnings at 25 mi (40 km), 10 mi (20 km)
and 0 mi (0 km) to empty, provided the
Fuel Gauge message is cleared each time. An
additional warning at 75 mi (120 km) to
Note: The fuel gauge may vary slightly empty is provided when the MyKey is being
when your vehicle is moving or on a gradient. used.
Switch the ignition on. The fuel gauge will
indicate approximately how much fuel is
left in the fuel tank. The arrow adjacent to
the fuel pump symbol indicates on which
side of your vehicle the fuel filler door is
located.

Variations:
Note: The distance-to-empty warning can appear at different fuel gauge positions depending
on fuel economy conditions. This variation is normal.

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 Instrument Cluster

Driving type (fuel economy Distance-to-empty Fuel gauge position

conditions)

Highway driving 50 mi (80 km) 1/8th tank

Severe duty driving (trailer 50 mi (80 km) 1/4 tank
towing, extended idle)

Transmission Fluid Temperature WARNING LAMPS AND

Gauge
INDICATORS
Indicates transmission fluid temperature.
At normal operating temperature, the level The following warning lamps and
indicator will be in the normal range. If the indicators will alert you to a vehicle
transmission fluid temperature exceeds condition that may become serious. Some
the normal range, stop the vehicle as soon lamps will illuminate when you start your
as safely possible and verify the airflow is vehicle to make sure they work. If any
not restricted such as snow or debris lamps remain on after starting your vehicle,
blocking airflow through the grill. Also, refer to the respective system warning
higher than normal operating temperature lamp for further information.
can be caused by special operation Note: Some warning indicators appear in
conditions (i.e. snowplowing, towing or the information display and function the
off-road use). See Special Operating same as a warning lamp but do not display
Conditions Scheduled Maintenance when you start your vehicle.
(page 581). Operating the transmission for
extended periods with the gauge in the Adaptive Cruise Control (If Equipped)
higher than normal area may cause
internal transmission damage. You need The speed control system
to alter the severity of your driving indicator light changes color to
E144524
conditions to lower the transmission indicate what mode the system
temperature into the normal range. If the is in. See Using Adaptive Cruise Control
gauge continues to show high (page 240).
temperatures, see an authorized dealer.
On (white light): Illuminates when the
Turbo Boost Gauge (If Equipped) adaptive cruise control system is turned
on. Turns off when the speed control
Indicates the amount of manifold air system is turned off.
pressure in the engine. Engaged (green light): Illuminates when
the adaptive cruise control system is
DEF Gauge (If Equipped) engaged. Turns off when the speed control
Indicates the current DEF level. system is disengaged.

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 Instrument Cluster

Adaptive Steering (If Equipped) Battery

The adaptive steering system If it illuminates while driving, it
indicator illuminates if the indicates a malfunction. Switch
E223375
system detects a fault during the off all unnecessary electrical
continuous diagnostic checks. equipment and have the system checked
by your authorized dealer immediately.
Adaptive Steering Initialization (yellow,
flashing): The adaptive steering system Brake System
has detected a difference between
steering wheel angle and the desired road Illuminates when you engage the
wheel angle. The steering wheel adjusts parking brake with the ignition
E144522
itself to correct this difference. This on.
adjustment is part of normal system If it illuminates when you are driving, check
operation. that the parking brake is not engaged. If
Adaptive Steering Off (yellow, solid): The the parking brake is not engaged, this
adaptive steering system is off. It is indicates low brake fluid level or a brake
possible that the steering wheel may not system malfunction. Have the system
be straight when the vehicle is driving checked immediately by your authorized
straight ahead. If this message persists, dealer.
see an authorized dealer.
WARNING
Adaptive Steering Loss (red, solid): The
adaptive steering system integrity cannot Driving your vehicle with the warning
be verified. Do not drive the vehicle and lamp on is dangerous. A significant
contact an authorized dealer immediately. decrease in braking performance
See Steering (page 256). may occur. It may take you longer to stop
your vehicle. Have your vehicle checked as
Anti-Lock Braking System soon as possible. Driving extended
distances with the parking brake engaged
If it illuminates when you are can cause brake failure and the risk of
driving, this indicates a personal injury.
malfunction. You will continue
to have the normal braking system
Blind Spot Monitor (If Equipped)
(without ABS) unless the brake system
warning lamp is also illuminated. Have the It illuminates when you switch
system checked by your authorized dealer. this feature off or in conjunction
E151262
with a message. See Blind Spot
Automatic High Beam (If Equipped) Information System (page 249).

Illuminates when this feature is

Check Fuel Cap (If Equipped)
on. See Automatic High Beam
Control (page 88). Illuminates when the fuel cap
may not be properly installed.
Continued driving with this light
on may cause the Service engine soon
warning indicator to come on.

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 Instrument Cluster

Cruise Control (If Equipped) Fasten Seatbelt

Illuminates when you switch this It illuminates and a chime
feature on. See Using Cruise sounds to remind you to fasten
E71340 Control (page 239). E71880 your seatbelt.

Direction Indicator Front Airbag

Illuminates when the left or right If it fails to illuminate when you
turn signal or the hazard warning start your vehicle, continues to
flasher is turned on. If the E67017 flash or remains on, it indicates
indicators stay on or flash faster, check for a malfunction. Have the system checked
a burned out bulb. by your authorized dealer.

Door Ajar Front Fog Lamps (If Equipped)

Displays when the ignition is on It illuminates when you switch
and any door is not completely the front fog lamps on.
closed.

Electronic Locking Differential (If High Beam

Equipped) Illuminates when you switch the
high beam headlamps on. It will
Illuminates when using the flash when you use the
electronic locking differential. headlamp flasher.
E163170

Engine Coolant Temperature Hill Descent (If Equipped)

Illuminates when the engine Illuminates when hill descent is
coolant temperature is high. switched on.
Stop the vehicle as soon as E163171

possible, switch off the engine and let cool.

Low Fuel Level
Engine Oil Illuminates when the fuel level
is low or the fuel tank is nearly
If it illuminates with the engine empty. Refuel as soon as
running or when you are driving, possible.
this indicates a malfunction.
Stop your vehicle as soon as it is safe to
do so and switch the engine off. Check the Low Tire Pressure Warning
engine oil level. See Engine Oil Check Illuminates when your tire
(page 327). pressure is low. If the lamp
Note: Do not resume your journey if it remains on with the engine
illuminates despite the level being correct. running or when driving, check your tire
Have the system checked by your authorized pressure as soon as possible.
dealer immediately.

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 Instrument Cluster

It also illuminates momentarily when you The service engine soon indicator light
switch the ignition on to confirm the lamp illuminates when the ignition is first turned
is functional. If it does not illuminate when on prior to engine start to check the bulb
you switch the ignition on, or begins to and to indicate whether the vehicle is ready
flash at any time, have the system checked for Inspection/Maintenance (I/M) testing.
by your authorized dealer. Normally, the service engine soon light will
stay on until the engine is cranked, then
Powertrain Malfunction/Reduced turn itself off if no malfunctions are
Power/Electronic Throttle Control present. However, if after 15 seconds the
service engine soon light blinks eight times,
Illuminates when a powertrain it means that the vehicle is not ready for
or an 4WD fault has been I/M testing. See Emission Control
detected. Contact your System (page 196).
authorized dealer as soon as possible.
Stability Control
Service Engine Soon
Illuminates when the system is
If the service engine soon active. If it remains illuminated
indicator light stays illuminated E138639 or does not illuminate when you
after the engine is started, it switch the ignition on, this indicates a
indicates that the On-Board Diagnostics malfunction. During a malfunction the
(OBD-II) system has detected a system will switch off. Have the system
malfunction of the vehicle emissions checked by your authorized dealer
control system. Refer to On-Board immediately. See Using Stability
Diagnostics (OBD-II) in the Fuel and Control (page 227).
Refueling chapter for more information
about having your vehicle serviced. See Stability Control Off
Emission Control System (page 196).
Illuminates when you switch the
If the light is blinking, engine misfire is system off. It will go out when
occurring which could damage your E130458 you switch the system back on
catalytic converter. Drive in a moderate or when you switch the ignition off. See
fashion (avoid heavy acceleration and Using Stability Control (page 227).
deceleration) and have your vehicle
serviced immediately. Transmission Tow/Haul (If Equipped)
WARNING
Illuminates when the tow/haul
Under engine misfire conditions, feature has been activated. If the
excessive exhaust temperatures E161509 light flashes steadily, have the
could damage the catalytic system serviced immediately, damage to
converter, the fuel system, interior floor the transmission could occur.
coverings or other vehicle components,
possibly causing a fire. Have your vehicle
checked as soon as possible.

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 Instrument Cluster

4X2 (If Equipped) Wait To Start (If Equipped)

Illuminates momentarily when Illuminates when you switch the
two-wheel drive high is selected. ignition on as part of the
E163173 If the light fails to display when pre-start system. Wait until the
the ignition is turned on, or remains on, wait to start indicator turns off before
have the system serviced immediately by attempting to start vehicle. See Starting
your authorized dealer. a Diesel Engine (page 176).

4X4 LOW (If Equipped) Water In Fuel (If Equipped)

Illuminates when four-wheel During refueling, it is possible for
drive low is engaged. If the light you to pump
E181780 fails to display when the ignition water-contaminated diesel fuel
is turned on, or remains on, have the into your fuel tank. Your vehicle’s fuel
system serviced immediately by your system is equipped with a fuel filter and
authorized dealer. water separator to remove water from the
fuel. The water in fuel indicator lights when
4X4 HIGH (If Equipped) the fuel and water separator has a
significant quantity of water in it and
Illuminates when four-wheel requires immediate draining.
drive high is engaged. If the light If the water in fuel indicator illuminates
E181779 fails to display when the ignition when the engine is running, stop your
is turned on, or remains on, have the vehicle as soon as safely possible, shut off
system serviced immediately by your the engine, then drain the fuel and water
authorized dealer. separator. See Fuel Quality (page 185).
Allowing water to stay in the fuel system,
Diesel Engine Brake (If Equipped) after the water in fuel indicator illuminates,
could result in extensive damage or failure
Illuminates when you switch the of the fuel injection system.
manual engine brake on. See
E171217
General Information (page WARNING
221). Do not drain the water-in-fuel
Illuminates when you switch the separator while the engine is running.
automatic engine brake on. See Failure to follow this warning may
E234452 General Information (page result in fire, serious injury, death or
221). property damage.

Diesel Exhaust Fluid (If Equipped) Note: Do not drain the fuel and water
separator while the engine is running. Air will
With the key in the on position, enter into the fuel system causing the engine
illuminates when the DEF is not to operate properly.
E163176 contaminated, low or someone
has tampered with the DEF system. See
Selective Catalytic Reduction System
(page 188).

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 Instrument Cluster

AUDIBLE WARNINGS AND

INDICATORS
Headlamps On Warning Chime
Sounds when you remove the key from the
ignition and open the driver's door and you
have left the headlamps or parking lamps
on.

Key in Ignition Warning Chime

Sounds when you open the driver's door
and you have left the key in the ignition.

Parking Brake On Warning Chime

Sounds when you have left the parking
brake on and drive your vehicle. If the
warning chime remains on after you have
released the parking brake, have the
system checked by your authorized dealer
immediately.

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 Information Displays

GENERAL INFORMATION Information Display Controls

(Type 1 and 2)
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.

Various systems on your vehicle can be

controlled using the information display
controls on the steering wheel.
Corresponding information is displayed in
the information display.
Note: Some options may appear slightly
different or not at all if the items are
optional.
Note: Trailer options are not available if E219650
your vehicle speed is greater than 3 mph
(5 km/h). • Press the up and down arrow buttons
Note: Some MyKey menu options only to scroll through and highlight the
appear if MyKey is enabled and at least one options within a menu.
MyKey is programmed. • Press the right arrow button to enter a
This icon gives you the ability to sub-menu.
switch a feature on or off. A • Press the left arrow button to exit a
E204495 check in the box indicates the menu.
feature is enabled, and unchecked • Press the OK button to choose and
indicates the feature is disabled. confirm a setting or messages.

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 Information Displays

Type 1

Main Menu
Trip 1
Trip 2
Fuel Economy
Driver Assist
Settings

Trip 1
Digital Speed
Trip Odometer
Trip Timer
DTE
Average Fuel
Outside Temp
• Digital Speed - Shows a digital display of your vehicle speed.
• Trip Odometer - Registers the mileage of individual trips.
• Trip Timer - Registers the time of individual trips.
• DTE - Shows the approximate distance your vehicle can travel before running out of
fuel.
• Average Fuel - Shows the average fuel economy for a given trip.
• Outside Air - Shows the outside air temperature.
Note: Press and hold OK to reset values.
Note: Trip 2 information is the same as Trip 1.

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 Information Displays

Fuel Economy
Distance to E
Instant Fuel Economy
Average Fuel Economy
Average Speed
• Distance to E - Shows the approximate distance your vehicle can travel before running
out of fuel.
• Instant Fuel Economy - Shows your instantaneous fuel usage.
• Average Fuel Economy - Shows the average fuel usage based on time.
• Average Speed - Shows the average speed the vehicle has driven.
Note: Press and hold OK to reset values.

Driver Assist
DEF Gauge
DEF Status
Exhaust Filter
Engine Hours Engine Hours
Engine Idle
Dual Fuel Front Tank
Tank
Rear Tank
Hill Strt Asst.
Oil Temp Oil Temp
Tire Pressure
Trans. Temp.
Rear Park Aid
1 Select Your Setting
Brake Type

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 Information Displays

Driver Assist
1
Brake Effort
Trailer Sway
1 Trailer setting.

Settings
Vehicle A. Engine Off
Auto Regen
DTE Calculate Select Your Setting
Lighting Autolamp Delay Select Your Setting
Daytime Light
Locks Autolock
Autounlock
Remote Unlock Select Your Setting
Oil Life Reset Follow onscreen directions to confirm or modify your
settings
Alarm Select Your Setting
Ask on Exit
Remote Start Climate Control Select Your Setting
Seats
Duration
System
Windows Remote Open
Remote Close
Wiper Courtesy Wipe
Controls
MyKey MyKey Status Shows information related to the configured MyKey(s).
Create MyKey Follow onscreen directions to confirm or modify your
settings.

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 Information Displays

Settings
911 Assist Select Your Setting
Do Not
Disturb
AdvanceTrac
Max Speed
Speed Minder
Vol. Limiter
Clear MyKeys Follow onscreen directions to confirm or modify your
settings.
Display Setup Units Select Your Setting
Temperature
Tire Pressure
Language

Type 2

Main Menu
Display Mode
Trip/Fuel
Towing
Off Road
Settings

Display Mode
DTE
Dual Fuel Tanks
DEF Gauge
DEF Status

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 Information Displays

Display Mode
Exhaust Filter Status
Tire Pressure
Digital Speedometer
Engine Information
Transmission Temp.
• DTE - Shows the approximate distance your vehicle can travel before running out of
fuel.
• Dual Fuel Tanks - Shows the distance to empty for the front and rear tanks.
• DEF Gauge - Shows DEF gauge graphic.
• DEF Status - Shows DEF status on demand screen.
• Exhaust Filter - Shows exhaust filter on demand screen.
• Tire Pressure - Shows the tire pressure in psi.
• Digital Speedometer - Shows a digital display of your vehicle speed.
• Engine Information - Shows engine hours, engine idle hours and oil temperature.
• Transmission Temperature - Shows the transmission temperature value.

Trip/Fuel
Trip 1
Trip 2
Fuel Economy
Fuel History

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 Information Displays

Trip/Fuel
Compass Select Your Setting
Average Speed
Trip 1 or 2
• Shows the time, mileage and average fuel economy of an individual journey. Also
shows DTE.
Fuel
• Fuel Economy - Shows your instantaneous fuel usage as a bar graph, average mpg
and DTE.
• Fuel History - Shows your fuel usage based on time. The graph is updated each minute
with the fuel economy that you achieved during 30 minutes of driving. Also shows
DTE.
Note: Press and hold OK to reset values.

Note: Once you select a trailer, it remains active until you set it as no longer active. An active
trailer still accumulates miles even after you physically disconnect it from your vehicle.

Towing
Trailer Status Trailer Status Provides trailer status information for the
active trailer: Trailer Blind Spot status,
Trailer Reverse Guidance status, trailer
name, accumulated trailer miles, trailer
brake gain and output.
Trailer Light Check Provides status of the brake, park and
direction indicator light for the active
trailer.
Trailer Tire Displays the trailer tire pressure and options to customize the display.
Pressure
Trailer Trailer Sway Control
Options
Select Trailer
Change Trailer Settings Rename Trailer Follow onscreen
directions to
Reset Trailer confirm or modify
Distance your settings.
Change Blind Spot
Measure

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 Information Displays

Towing
Add Trailer Blind
Spot
Change Trailer
Sticker
Add Trailer Rev.
Guidance
Change Brake Type Select Your Setting
Change Brake Effort
Delete Trailer
Change Trailer Select Your Setting
Setup
Add Trailer Add Trailer
Trailer Brake Type Select Your Setting
Trailer Brake Effort
Change Trailer Follow onscreen
Setup directions to
confirm or modify
Trailer Rev. Guid- your settings.
ance
Connection Checklist Conventional
Fifth Wheel
Gooseneck

Off Road
Off Road Status

Displays pitch, steering angle and roll.

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 Information Displays

Settings
Auto Regen
Blind Spot
Cross Traffic Alert
DTE Calcula- Select Your Setting
tion
Rear Park Aid
Trailer Blind Spot
Advanced Vehicle Auto Engine Off
Settings
Easy Entry/Exit
Lighting Autolamp Select Your Setting
Delay
Daytime Lights
Locks Autolock
Autounlock
Remote Select Your Setting
Unlock
Remote Start Climate
Control
Seats
Duration
System
Oil Life Reset Follow onscreen directions to confirm or
modify your settings.
Alarm Select Your Setting
Ask on Exit
Windows Remote Open
Remote Close
Wiper Courtesy Wipe
Controls

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 Information Displays

Settings
Rain Sensing
MyKey MyKey Status
Create MyKey Follow onscreen directions to confirm or
modify your settings.
911 Assist Select Your Setting
Do Not
Disturb
AdvanceTrac
Max Speed
Speed Minder
Volume Limiter
Clear MyKeys Follow onscreen directions to confirm or
modify your settings.
Display Units Select Your Setting
Setup
Temperature
Tire Pressure
Language

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 Information Displays

Information Display Controls • Press the up and down arrow buttons

(Type 3) (If Equipped) to scroll through and highlight the
options within a menu.
• Press the right arrow button to enter a
sub-menu.
• Press the left arrow button to exit a
menu.
• Press the OK button to choose and
confirm a setting or messages.

E219639

Type 3

Main Menu
MyView
Trip/Fuel
Truck Info
Towing
Off Road
Settings

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 Information Displays

MyView
Trip 1
Fuel Economy
Tire Pressure
Off Road Status
Configure MyView Add/Remove Trip/Fuel Screens Trip 1
Screens
Trip 2
Fuel Economy
Fuel History
Average Speed
Navigation/Compass
Truck Info Screens Turbo Boost
Transmission Temp
Trans. Temp. Gauge
Diesel Particulate Filter
Diesel Exhaust Fluid
Tire Pressure
Digital Speedometer
Engine Information
MyKey Status
Towing Screens Towing Status
Towing Information
Trailer Light Check
Off Road Screens Off Road Status

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 Information Displays

MyView
Reorder Screens Screen Selection 1 Up/Down moves selec-
-7 tion in the list
Press OK to select
• Trip 1/2 - Shows your trip timer, fuel used, trip odometer and average mpg.
• Fuel Economy - Shows your instantaneous fuel usage and average mpg.
• Tire Pressure - Shows your car outline with tire pressure values.
• Off Road Status - Shows your pitch and roll screen.

Trip/Fuel
Trip 1
Trip 2
Fuel Economy
Fuel History
Average Speed
Navigation/Compass
Compass Select Your Setting
Trip 1 or 2
• Trip Timer - Registers the time of individual journeys.
• DTE - Shows the approximate distance your vehicle can travel before running out of
fuel.
• Odo - Registers the mileage of individual journeys.
• Avg mpg - Shows the average fuel economy for a given trip.
Fuel
• Fuel Economy - Shows your instantaneous fuel usage as a bar graph and average
mpg.
• Fuel History - Shows your fuel usage based on time. The graph is updated each minute
with the fuel economy that you achieved during 30 minutes of driving.
Navigation/Compass
• Navigation - Shows navigation turn by turn (Compass displayed when a route in
Navigation is not set).

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 Information Displays

Truck Info
Turbo Boost Gauge
Transmission Temperature Gauge
Diesel Exhaust Fluid Gauge
Tire Pressure
Digital Speedometer
Diesel Exhaust Fluid Status
Diesel Particulate Filter Status
Dual Fuel Tanks
Engine Information
Transmission Temperature
• Turbo Boost Gauge - Shows the turbo boost gauge.
• Transmission Temperature Gauge - Shows the transmission temperature gauge.
• Diesel Exhaust Fluid Gauge - Shows diesel exhaust fluid gauge.
• Tire Pressure - Shows the tire pressure in psi.
• Digital Speedometer - Shows a digital display of your vehicle speed.
• Diesel Exhaust Fluid Status - Shows the diesel exhaust fluid status.
• Diesel Particulate Filter Status - Shows the diesel particulate filter status.
• Dual Fuel Tanks - Shows the front and rear fuel tank gauges.
• Engine Information - Shows engine hours, engine idle hours and oil temperature.
• Transmission Temperature - Shows the transmission temperature value.

Note: Once you select a trailer, it remains active until you set it as no longer active. An active
trailer still accumulates miles even after you physically disconnect it from your vehicle.

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 Information Displays

Towing
Towing % Grade, steering angle, gain and output display
Status
Towing Trailer Name, Accumulated Miles, Trailer Reverse Guidance Status, Trailer
Informa- BLIS Status and Trailer Disconnected
tion
Trailer Provides status of the brake, park and direction indicator light for the active
Light trailer.
Check
Trailer Tire Follow onscreen directions to confirm or modify your settings.
Pressure
Trailer Trailer Sway Control
Setup
Select trailer Select Your Trailer
Change Trailer Settings Rename Trailer Follow onscreen
directions to
Reset Trailer confirm or modify
Distance your settings.
Change Blind Spot
Measurement
Add Blind Spot
Change Reverse
Guidance Sticker
Add Trailer Reverse
Guidance™
Change Brake Type
Change Brake Effort
Delete Trailer
Change Trailer
Setup
Add Trailer Trailer Brake Type Select Your Setting
Trailer Brake Effort
Trailer Setup Follow onscreen
directions to
confirm or modify
your settings.

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 Information Displays

Towing
Connec- Conventional Follow onscreen directions to confirm or
tion Check- modify your settings.
list Fifth Wheel
Gooseneck

Off Road
Off Road Status

Displays pitch, steering angle, roll, Elocker and 4X4.

Settings
Auto Highbeam
Auto Regen
Blind Spot
Cross Traffic Alert
Driver Alert
Rear Park Aid
Trailer Blind Spot
Pre-Collision Alert Sensit- Select Your Setting
ivity
Collision
Warning
Cruise Select Your Setting
Control
DTE Calcula-
tion
Gauge Selec-
tion
Lane Mode Select Your Setting
Keeping
System Sensitivity
Alert Intensity

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 Information Displays

Settings
Advanced Vehicle Auto Engine Off
Settings
Easy Entry/Exit
Lighting Autolamp Delay Select Your
Setting
Daytime Lights
Locks Autolock
Autounlock
Remote Unlock Select Your
Setting
Oil Life Reset Follow onscreen directions to confirm
or modify your settings.
Alarm Select Your Setting
Ask on Exit
Power Running Select Your Setting
Boards
Remote Start Climate Control Select Your
Setting
Front Seats &
Wheel
Duration
System
Windows Remote Open
Remote Close
Wiper Controls Courtesy Wipe
Rain Sensing
MyKey MyKey Status Shows information related to the
configured MyKey(s)
Create MyKey Follow onscreen directions to confirm
or modify your settings.
911 Assist Select Your Setting
Do Not Disturb

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 Information Displays

Settings
AdvanceTrac
Max Speed
Speed Minder
Volume Limiter
Clear MyKeys Follow onscreen directions to confirm
or modify your settings.
Display Setup Units Select Your Setting
Temperature
Tire Pressure
Language

INFORMATION MESSAGES
Note: Depending on your vehicle options
and instrument cluster type, not all of the
messages will display or be available. The
information display may abbreviate or
shorten certain messages.

E184451

Press the OK button to acknowledge and

remove some messages from the
information display. The information
display will automatically remove other
messages after a short time.
You need to confirm certain messages
before you can access the menus.

Active Park

Message Action

Active Park Fault The system requires service due to a malfunction. Have the
system checked by an authorized dealer.

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 Information Displays

Adaptive Cruise Control

Message Action

Adaptive Cruise A radar malfunction is preventing the adaptive cruise control

Malfunction from engaging. See Using Cruise Control (page 239).
Adaptive Cruise Not A condition exists such that the adaptive cruise cannot func-
Available tion properly. See Using Cruise Control (page 239).
Adaptive Cruise Not You have a blocked sensor due to bad weather, ice, mud or
Available Sensor water in front of the radar sensor. You can typically clean the
Blocked See Manual sensor to resolve. See Using Cruise Control (page 239).
Normal Cruise Active The system has disabled the automatic braking.
Automatic Braking
Turned Off
Front Sensor Not Aligned A radar malfunction is preventing the adaptive cruise control
from engaging.
Adaptive Cruise - Driver The adaptive cruise has reinstated controls to the driver.
Resume Control
Adaptive Cruise Speed Your vehicle speed is too slow to activate the adaptive cruise.
Too Low to Activate
Adaptive Cruise Shift The adaptive cruise is automatically adjusting the gap
Down distance and you need to shift the transmission into a lower
gear.

Adaptive Steering

Message Action

Adaptive Steering Initial- The adaptive steering system has detected a difference
ization between steering wheel angle and the desired road wheel
angle. The steering wheel adjusts itself to correct this differ-
ence. This adjustment is part of normal system operation.
Adaptive Steering Fault The adaptive steering system is off. It is possible that the
Service Required steering wheel may not be straight when the vehicle is driving
straight ahead. If this message persists, see an authorized
dealer.
Adaptive Steering Loss The adaptive steering system integrity cannot be verified. Do
Do Not Drive not drive the vehicle and contact an authorized dealer
immediately.

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 Information Displays

AdvanceTrac and Traction Control

Message Action

Service AdvanceTrac The system detects a condition that requires service. Contact
an authorized dealer as soon as possible.
AdvanceTrac Off The status of the AdvanceTrac system after you switched it
off.
AdvanceTrac On The status of the AdvanceTrac system after you switched it
on.
AdvanceTrac SPORT The status of the AdvanceTrac sport mode after you switched
MODE it on.
Traction Control Off The status of the traction control system after you switched
it off. See Using Traction Control (page 225).
Traction Control On The status of the traction control system after you switched
it on. See Using Traction Control (page 225).

Airbag

Message Action

Occupant Sensor Displays when the system detects a malfunction due to a

BLOCKED Remove blocked sensor.
Objects Near Passenger
Seat

Alarm and Security

Message Action

Vehicle Alarm To Stop Alarm triggered due to unauthorized entry. See Anti-Theft
Alarm, Start Vehicle. Alarm (page 76).

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 Information Displays

Automatic Engine Shutdown

Message Action

Engine Shuts Off In The engine is getting ready to shut off.

{seconds to shut off:#0}
Seconds
Engine Shut Off For Fuel The engine has shut off to help increase fuel economy.
Economy
Engine Shuts Off in The engine is getting ready to shut off. You can press OK on
{seconds to shut off:#0} the left steering wheel button to override the shut down.
Seconds Press Ok to
Override

Battery and Charging System

Message Action

Check Charging System The charging system needs servicing. If the warning stays on
or continues to come on, contact an authorized dealer as soon
as possible.
Low Battery Features The battery management system detects an extended low-
Temporarily Turned Off voltage condition. Your vehicle will disable various features
to help preserve the battery. Turn off as many of the electrical
loads as soon as possible to improve system voltage. If the
system voltage has recovered, the disabled features will
operate again as normal.
Turn Power Off To Save The battery management system determines that the battery
Battery is at a low state of charge. Turn your ignition off as soon as
possible to protect the battery. This message will clear once
you restart your vehicle and the battery state of charge has
recovered. Turning off unnecessary electrical loads will allow
faster battery state-of-charge recovery.

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 Information Displays

Blind Spot Information and Cross Traffic Alert System

Message Action

Blindspot System Fault A fault with the system has occurred. Contact an authorized
dealer as soon as possible.
Blindspot Not Available The system sensors are blocked. See Blind Spot Informa-
Sensor Blocked See tion System (page 249).
Manual
Vehicle Coming From X The system detects a vehicle. See Blind Spot Information
System (page 249).
Cross Traffic Not Avail- The blind spot information system and cross traffic alert
able Sensor Blocked See system sensors are blocked. See Blind Spot Information
Manual System (page 249).
Cross Traffic System A fault with the system has occurred. Contact an authorized
Fault dealer as soon as possible.
Cross Traffic Alert Deac- The system automatically turns off and displays this message
tivated Trailer Attached when you connect a trailer to the vehicle that does not have
a trailer blind spot system or when you switch the trailer blind
spot system off through the information display. See Blind
Spot Information System (page 249).
Blind Spot Alert Deactiv- The system automatically turns off and displays this message
ated Trailer Attached when you connect a trailer to the vehicle that does not have
a trailer blind spot system or when you switch the trailer blind
spot system off through the information display. See Blind
Spot Information System (page 249).
Trailer Blind Spot Not Displays when the trailer connected is a fifth wheel or goose-
available Due to Invalid neck, or when the trailer width is wider than 10 ft (2.7 m) or
Trailer longer than 33 ft (10 m).

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Collision Warning System

Message Action

Collision Warning A fault with the system has occurred. Contact an authorized
Malfunction dealer as soon as possible.
Collision Warning Not You have a blocked sensor due to bad weather, ice, mud or
Available Sensor water in front of the radar sensor. You can typically clean the
Blocked See Manual sensor to resolve. See Driving Aids (page 247).
Collision Warning Not A fault with the system has occurred. Contact an authorized
Available dealer as soon as possible.

Diesel Messages
WARNING
When the Exhaust Filter Cleaning
message appears in the information
display, do not park near flammable
materials, vapors or structures until filter
cleaning is complete.

Message Action

Exhaust Filter Cleaning Your vehicle has entered the cleaning mode. Various engine
actions will raise the exhaust temperature in the Diesel
Particulate Filter system to burn off the particles (exhaust
soot). After the vehicle burns the particles off, the exhaust
temperature will return to normal levels. This message is
NORMAL.
Exhaust Filter Over- The diesel particulate filter is full of particles (exhaust soot)
loaded Drive to Clean and you are not operating the vehicle in a manner that allows
normal cleaning. Drive the vehicle above 30 mph (48 km/h)
Exhaust Filter Over- until the Exhaust Filter Cleaning message turns off.
loaded Clean Now
Exhaust Filter at Limit The diesel particulate filter is full of particles (exhaust soot)
Clean Now and you are not operating the vehicle in a manner that allows
normal cleaning. Drive the vehicle above 30 mph (48 km/h)
Exhaust Filter at Limit until the Exhaust Filter Cleaning message turns off.
Drive to Clean Now

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Message Action

Exhaust System Over- Your vehicle exhaust system temperature exceeded the
heated Stop Safely intended operating range. If this warning occurs, a tone
NOW sounds, followed by reduced engine power. The engine shuts
down when your vehicle speed is below 3 mph (5 km/h) . Stop
the vehicle as soon as safely possible. Have the system
checked by an authorized dealer.
Engine Warming Please In extremely cold weather, typically below -14.8°F (-26°C)
Wait {seconds:00} sec and if the engine block heater is not utilized, your engine will
not respond to accelerator pedal movement for 30 seconds.
This restriction allows your engine to circulate the oil properly
in order to avoid engine damage.
Exhaust Filter Drive Your diesel particulate filter is clean.
Complete
Exhaust Filter Cleaned Your diesel particulate filter is clean (OCR Only).
Exhaust Filter Cleaning The manual regeneration process has stopped (OCR Only).
Stopped
DEF Level Range: XX mi/ The distance you can travel before depleting the remaining
km Refill Now diesel exhaust fluid.
DEF Level Empty Speed Your diesel exhaust fluid is nearing empty. Your vehicle’s top
Limited to XX MPH / km/ speed will become limited in the displayed distance. You must
h in XX mi/km replenish the diesel exhaust fluid to resume normal operation
of your vehicle. See Selective Catalytic Reduction System
(page 188).
DEF Level Empty Speed Your remaining diesel exhaust fluid has depleted. Your speed
Limited to XX MPH/km/ will be limited upon restart. You must replenish the diesel
h Upon Restart exhaust fluid to resume normal operation of your vehicle. See
Selective Catalytic Reduction System (page 188).
DEF Level Empty Speed The diesel exhaust fluid is empty. You must replenish the
Limited to XX MPH/km/ diesel exhaust fluid to resume normal operation of your
h vehicle. See Selective Catalytic Reduction System (page
188).
DEF Level Empty Engine The selective catalytic reduction system detects low exhaust
Idled Soon fluid. The engine will eventually enter into an idle only mode.
You must replenish the diesel exhaust fluid to resume normal
operation of your vehicle. See Selective Catalytic Reduc-
tion System (page 188).

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 Information Displays

Message Action

DEF Level Empty Engine A problem exists with the selective catalytic reduction system.
Idled See Manual The vehicle will enter into an idle-only mode. If the exhaust
fluid is empty, you must replenish the diesel exhaust fluid to
resume normal operation of your vehicle. See Selective
Catalytic Reduction System (page 188).
DEF Fault Speed Limited The selective catalytic reduction system detects a fault. The
to XX MPH/km/h in XX vehicle’s top speed will become limited in the displayed
mi/km distance and count down from this point. Have the system
checked by an authorized dealer.
DEF Fault Speed Limited The selective catalytic reduction system detects a fault. The
to XX MPH/km/h Upon vehicle’s top speed will become limited upon restarting. Have
Restart the system checked by an authorized dealer.
DEF Fault Speed Limited The selective catalytic reduction system detects a fault. The
to XX MPH/km/h vehicle’s top speed is limited. Have the system checked by
an authorized dealer.
Exhaust Filter Over Limit You must have your vehicle serviced by an authorized dealer.
Service Now Ignoring the Exhaust Filter Over Limit Service Now warning
message could lead to reduced drivability and customer
expense, including damage to the diesel particulate filter.
Your new vehicle warranty may not cover this damage.
Water in Fuel Drain Filter The water separator has reached a predetermined capacity
and needs draining. See Draining the Fuel Filter Water
Trap (page 345).
Fuel Pressure Low A low fuel pressure condition has occurred due to cold, low
fuel level or fuel filters need to be changed. See Fuel Quality
(page 185).

Doors and Locks

Message Action

X Door Ajar The door(s) listed is not completely closed.

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Driver Alert

Message Action

Driver Alert Warning Rest Stop and rest as soon as it is safe to do so.
Now
Driver Alert Warning Rest Take a rest soon.
Suggested

Drivetrain

Message Action

To Engage Locking The electronic locking differential requests a certain speed

Differential Slow to XX requirement to engage.
mph/km/h
To Engage Locking The electronic locking differential requests the accelerator
Differential Release to be released in order to engage.
Accelerator Pedal
Check Locking Differen- An electronic locking differential (ELD) system fault is
tial present. Contact an authorized dealer as soon as possible.
Neutral Tow Enabled The transfer case is in the neutral position. This message
Leave Transmission in indicates that your vehicle is safe to be towed with all four
Neutral wheels on the ground.
Neutral Tow Disabled The transfer case is NOT in the neutral position. This message
indicates that your vehicle is NOT safe to be towed with all
four wheels on the ground.

Engine

Message Action

Power Reduced to Lower Engine The engine has reduced power to help reduce high
Temp engine temperature.

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Fuel

Message Action

Fuel Level Low An early reminder of a low fuel condition.

Check Fuel Fill Inlet The fuel fill inlet may not be properly closed.

Keys and Intelligent Access

Message Action

To START Press Brake A reminder to press the brake while starting the vehicle.
No Key Detected The system does not detect a key in your vehicle. See Keyless
Starting (page 174).
Restart Now or Key is You pressed the StartStop button to switch off the engine
Needed and your vehicle does not detect your intelligent access key
inside your vehicle.
Full Accessory Power Your vehicle is in the run ignition state.
Active
Starting System Fault There is a problem with your vehicle’s starting system. See
an authorized dealer for service.
Key Program Successful You have successfully programmed an intelligent access key
to the system.
Key Program Failure You have failed to program an intelligent access key to the
system.
Max Number of Keys You have programmed the maximum number of keys to the
Learned system.
Not Enough Keys You have not programmed enough keys to the system.
Learned
Engine ON Informs you that you are exiting your vehicle and the engine
is on.

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 Information Displays

Lane Keeping System

Message Action

Lane Keeping Sys. The system has malfunctioned. Contact an authorized dealer
Malfunction Service as soon as possible.
Required
Front Camera Tempor- The system has detected a condition that has caused the
arily Not Available system to be temporarily unavailable.
Front Camera Low Visib- The system has detected a condition that requires you to
ility Clean Screen clean the windshield in order for it to operate properly.
Front Camera Malfunc- The system has malfunctioned. Contact an authorized dealer
tion Service Required as soon as possible.
Keep Hands on Steering The system requests you to keep your hands on the steering
Wheel wheel.

Maintenance

Message Action

Low Engine Oil Pressure Stop your vehicle as soon as safely possible and turn off the
engine. Check the oil level. If the warning stays on or continues
to come on with your engine running, contact an authorized
dealer as soon as possible.
Change Engine Oil Soon The engine oil life remaining is 10% or less. See Under Hood
Overview (page 326).
Oil Change Required The oil life left is at 0%. See Under Hood Overview (page
326).
Brake Fluid Level Low The brake fluid level is low, inspected the brake system
immediately. See Brake Fluid Check (page 343).
Check Brake System The brake system needs servicing. Stop your vehicle in a safe
place. Contact an authorized dealer.
Transport / Factory Your vehicle is still in Transport or Factory mode. This may
Mode Contact Dealer not allow some features to operate properly. See an author-
ized dealer.
See Manual The powertrain needs service due to a powertrain malfunction.

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 Information Displays

MyKey

Message Action

MyKey not Created You did not program a MyKey.

MyKey Active Drive MyKey is active.
Safely
Speed Limited to XX When switching on your vehicle and MyKey is in use, displays
MPH/km/h that the MyKey speed limit is on.
Near Vehicle Top Speed MyKey is in use and the MyKey speed limit is on and the vehicle
speed is approaching 81 mph (130 km/h).
Vehicle at Top Speed of You have reached the speed limit set for your MyKey.
MyKey Setting
Check Speed Drive You have an active MyKey with a programmed set speed limit.
Safely
Buckle Up to Unmute Belt-Minder turns on with a MyKey in use.
Audio
AdvanceTrac On - With a MyKey in use, AdvanceTrac turns on.
MyKey Setting
Traction Control On - With a MyKey in use, traction control turns on.
MyKey Setting
MyKey Park Aid Cannot With a MyKey in use, park aid is always on.
be Deactivated
Lane Keeping Alert On With a MyKey in use, lane keeping alert turns on.
MyKey Setting

Off Road

Message Action

Hill Descent Control Active Hill descent control mode is active.

Hill Descent Control OFF Hill descent control mode is inactive.
For Hill Descent Reduce Speed Your vehicle speed requirement for off-road mode
XX MPH/km/h or Less entry has not been met.
For Hill Descent Select Gear You need to select a transmission gear for hill descent
mode.

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 Information Displays

Message Action

Hill Descent Driver Resume Hill descent control mode is deactivated and you must
Control resume control.
Hill Descent Control Fault A hill descent system fault is present.
Hill Descent Control Off System The hill descent system is cooling due to overuse.
Cooling
Hill Descent Control Ready The hill descent control system is ready.

Park Aid

Message Action

Check Front Park Aid The system has detected a condition that requires service.
Contact an authorized dealer. See Rear Parking Aid (page
231).
Check Rear Park Aid The system has detected a condition that requires service.
Contact an authorized dealer. See Rear Parking Aid (page
231).
Front Park Aid On Off Displays the park aid status.
Rear Park Aid On Off Displays the park aid status.

Park Brake

Message Action

To Release: Press Brake The electric parking brake is set and a manual release is
and Switch attempted without the brake pedal being pressed.
Park Brake Use Switch The electric park brake is set and an automatic release is
to Release attempted but cannot be performed. Perform a manual
release.
Release Park Brake The electric park brake is set and your vehicle speed exceeds
3 mph (5 km/h). Release park brake before continued driving.
Park Brake Not Applied The electric park brake is not fully applied.
Park Brake Not Released The electric park brake is not fully released.

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Message Action

Park Brake Maintenance The electric park brake system has been put into a special
Mode mode that is used to allow service of the rear brakes. Contact
an authorized dealer.
Park Brake Limited The electric park brake system has detected a condition that
Function Service requires service. Some functionality may still be available.
Required Contact an authorized dealer.
Park Brake Malfunction The electric park brake system has detected a condition that
Service Now requires service. Contact an authorized dealer.

Power Steering

Message Action

Steering Fault Service The power steering system has detected a condition that
Now requires service. See an authorized dealer.
Steering Loss Stop The power steering system is not working. Stop your vehicle
Safely in a safe place. Contact an authorized dealer.
Steering Assist Fault The power steering system has detected a condition within
Service Required the power steering system or passive entry or passive start
system requires service. Contact an authorized dealer.
Steering Lock Malfunc- The steering lock system has detected a condition that
tion Service Now requires service. See an authorized dealer.

Remote Start

Message Action

To Drive: Press Brake A reminder to apply the brake and push the gearshift button
and Gear Shift Button to drive your vehicle after a remote start.

Seats

Message Action

Memory Recall Not A reminder that memory seats are not available while driving.
Permitted While Driving
Memory {0} Saved Shows where you have saved your memory setting.

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 Information Displays

Starting System

Message Action

To START Press Brake A reminder to apply the brake when starting your vehicle .
Cranking Time Exceeded The starter has exceeded its cranking time in attempting to
start your vehicle.
Engine Start Pending The starter is attempting to start your vehicle.
Please Wait
Pending Start Cancelled The system has cancelled the pending start.

Tire Pressure Monitoring System

Message Action

Tire Pressure Low One or more tires on your vehicle has low tire pressure. See
Tire Pressure Monitoring System (page 394).
Tire Pressure Monitor The tire pressure monitoring system is malfunctioning. If the
Fault warning stays on or continues to come on, contact an
authorized dealer. See Tire Pressure Monitoring System
(page 394).
Tire Pressure Sensor A tire pressure sensor is malfunctioning or your spare tire is in
Fault use. See Tire Pressure Monitoring System (page 394). If
the warning stays on or continues to come on, contact an
authorized dealer as soon as possible.

Trailer

Message Action

Trailer Brake Gain: {trailer gain The current gain setting for the trailer brake.
value:#0.0}
Trailer Brake Gain: {trailer gain The current gain setting for the trailer brake when a
value:#0.0} No Trailer trailer is not connected.
Trailer Brake Module Fault Faults sensed in the Integrated Trailer Brake Control
Module followed by a single chime. See Towing a
Trailer (page 268).
Trailer Connected A correct trailer connection is sensed during a given
ignition cycle.

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Message Action

Trailer Disconnected A trailer connection becomes disconnected, either

intentionally or unintentionally, and has been sensed
during a given ignition cycle.
Trailer Sway Reduce Speed The trailer sway control has detected trailer sway.
Trailer Wiring Fault There are certain faults in your vehicle wiring and trailer
wiring/brake system. See Towing a Trailer (page 268).
Trailer Left Turn Lamps Fault There is a fault with your trailer turn lamp. Check your
Check Lamps lamp.
Trailer Right Turn Lamps Fault There is a fault with your trailer turn lamp. Check your
Check Lamps lamp.
Trailer Battery Not Charging See There is a fault with your trailer battery. See Towing
Manual a Trailer (page 268).
Trailer Lighting Module Fault There is a fault with your vehicle trailer lighting module.
See Manual See Towing a Trailer (page 268).
Trailer Tire Low Specified: One or more tires on your trailer is below the specified
tire pressure.
Trailer Tire Pressure Sensor A trailer tire pressure sensor is malfunctioning. If the
Fault warning stays on or continues to come on, contact an
authorized dealer as soon as possible.
Trailer Tire Pressure Monitor The trailer tire pressure monitoring system is
Fault malfunctioning. If the warning stays on or continues
to come on, contact an authorized dealer.
Trailer Tire Pressure Monitor The system cannot detect the trailer tire pressure
Capability Not Detected monitoring system.
Trailer Tire Pressure Indication The trailer tire pressure monitoring system is not setup.
Not Setup See Manual See General Information (page 111).

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 Information Displays

4WD

Message Action

Check 4x4 A 4X4 system fault is present. Contact an authorized

dealer as soon as possible.
4x4 Shift in Progress The 4X4 system is making a shift.
For 4x4 LOW Shift to N When your vehicle is at a stop and you need to shift
into Neutral before you select 4X4 LOW.
For 4x4 LOW Slow to 3 MPH When your vehicle is moving and you need to reduce
your speed to select 4X4 LOW.
To Exit 4x4 LOW Shift to N You select 2WD while your vehicle is at a stop in 4X4
LOW and you need to shift into Neutral.
To Exit 4x4 LOW Slow to 3 MPH You select 2WD while your vehicle is operating in 4X4
LOW and you need to reduce your speed.
Shift Delayed Pull Forward May display when there is a Transfer case gear tooth
blockage while shifting to or from 4L or to the neutral
state.
4x4 Temporarily Disabled The 4X4 system is temporarily disabled, and the overall
powertrain output response is reduced. The 4X4
system and powertrain response will be automatically
restored after the 4X4 system has had the opportunity
to cool down.
4x4 Restored The 4X4 system has been restored to its original
setting.
4x4 Temporarily Locked The 4X4 system is temporarily locked for added drive-
line protection and has automatically switched to 4H
setting.

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 Climate Control

MANUAL CLIMATE CONTROL

E217902

A Fan speed control: Adjust the volume of air circulated in the vehicle.
B Power: Press to switch the system on and off. When the system is off, it
prevents outside air from entering the vehicle.
C Air distribution control: Press to switch airflow from the windshield,
instrument panel, or footwell vents on or off. You can distribute air through any
combination of these vents.
Note: At least one of these buttons remain on while the system is on.
D Recirculated air: Press to switch between outside air and recirculated air. The
air currently in the passenger compartment recirculates. This can reduce the
time needed to cool the interior and reduce unwanted odors from entering your
vehicle.
E Temperature control: Controls the temperature of the air circulated in your
vehicle.
F MAX Defrost: Adjust to switch on defrost. Outside air flows through the
windshield vents and air conditioning automatically turns on. You can also use
this setting to defrost and clear the windshield of a thin covering of ice. The
heated rear window also automatically turns on when you select maximum
defrost.

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 Climate Control

Note: To prevent window fogging, you cannot select recirculated air when
maximum defrost is on.
G MAX A/C: Adjust for maximum cooling. Recirculated air flows through the
instrument panel vents, air conditioning automatically turns on, and fan
automatically adjusts to the highest speed.
H A/C: Press to switch the air conditioning on or off. Air conditioning cools your
vehicle using outside air. To improve the time to reach a comfortable
temperature in hot weather, drive with the windows open until you feel cold air
through the air vents.
Note: In certain conditions (for example, maximum defrost), the air conditioning
may continue to operate even though the air conditioning is switched off.
I Heated seats: Press to switch the heated seats on and off. See Heated Seats
(page 160).
J Heated exterior mirrors: Press to switch the heated exterior mirrors on and
off.

AUTOMATIC CLIMATE CONTROL (If Equipped)

E217905

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 Climate Control

A AUTO: Press to switch on automatic operation. Adjust to select the desired

temperature. Fan speed, air distribution, air conditioning operation, and outside
or recirculated air are automatically adjusted to heat or cool the vehicle to
maintain the desired temperature. You can also switch off dual zone mode by
pressing and holding for more than two seconds.
B MAX Defrost: Press to switch on defrost. Outside air flows through the
windshield vents, air conditioning automatically turns on, and fan automatically
adjusts to the highest speed. You can also use this setting to defrost and clear
the windshield of a thin covering of ice. The heated rear window also
automatically turns on when you select maximum defrost.
Note: To prevent window fogging, you cannot select recirculated air when
maximum defrost is on.
C Power: Press to switch the system on and off. When the system is off, it
prevents outside air from entering the vehicle.
D Air distribution control: Press to switch airflow from the windshield,
instrument panel, or footwell vents on or off. You can distribute air through any
combination of these vents.
E Recirculated air: Press to switch between outside air and recirculated air. The
air currently in the passenger compartment recirculates. This can reduce the
time needed to cool the interior and reduce unwanted odors from entering your
vehicle.
Note: Recirculated air may also turn on and off automatically in instrument
panel or instrument panel and floor airflow modes during hot weather to improve
cooling efficiency.
F MAX A/C: Press for maximum cooling. Recirculated air flows through the
instrument panel vents, air conditioning automatically turns on, and the fan
automatically adjusts to the highest speed.
G DUAL: Press to switch separate passenger side temperature control off and
on. When dual zone is off, passenger temperature settings remain the same as
the driver settings.
H Passenger temperature control: Adjust the temperature setting on the
passenger side.
I A/C: Press to switch the air conditioning on or off. Air conditioning cools your
vehicle using outside air. To improve the time to reach a comfortable
temperature in hot weather, drive with the windows open until you feel cold air
through the air vents.
Note: In certain conditions (for example, maximum defrost), the air conditioning
may continue to operate even though the air conditioning is switched off.
J Heated seats: Press to switch the heated seats on and off. See Heated Seats
(page 160).

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 Climate Control

K Climate controlled seats: Press to switch the climate controlled seats on

and off. See Climate Controlled Seats (page 161).
L Fan speed control: Adjust the volume of air circulated in the vehicle.
M Heated rear window: Press to switch the heated rear window on and off. See
Heated Windows and Mirrors (page 150).
N Driver temperature control: Adjust the temperature setting on the driver side.

Manual Climate Control

HINTS ON CONTROLLING THE Note: To reduce fogging of the windshield
INTERIOR CLIMATE during humid weather, adjust the air
distribution control to the windshield air
General Hints vents position.

WARNING Automatic Climate Control

Prolonged use of recirculated air may Note: Adjusting the settings when your
cause the windows to fog up. If the vehicle interior is extremely hot or cold is
windows fog up, follow the settings not necessary. The system automatically
for demisting the windshield. adjusts to heat or cool the interior to your
selected temperature as quickly as possible.
Note: You may feel a small amount of air For the system to function efficiently, the
from the footwell air vents regardless of the instrument panel and side air vents should
air distribution setting. be fully open.
Note: To reduce humidity build-up inside Note: If you select AUTO during cold
your vehicle, do not drive with the system temperatures, the system directs airflow to
switched off or with recirculated air always the windshield and side window vents. In
switched on. addition, the fan may run at a slower speed
until the engine warms up.
Note: Do not place objects under the front
seats as this may interfere with the airflow Note: If you select AUTO during hot
to the rear seats. temperatures, or the inside of the vehicle is
hot, the system automatically uses
Note: Remove any snow, ice or leaves from recirculated air to maximize interior cooling.
the air intake area at the base of the When the interior reaches the selected
windshield. temperature, the system automatically
Note: To improve the time to reach a switches to using outside air.
comfortable temperature in hot weather,
drive with the windows open until you feel
cold air through the air vents.

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 Climate Control

Heating the Interior Quickly

Vehicle with manual climate control Vehicle with automatic climate control

1 Adjust the fan speed to the highest Press the AUTO button.
setting.
2 Adjust the temperature control to the Adjust the temperature control to the
full heat setting. desired setting.
3 Select the footwell air vents using the
air distribution buttons.

Recommended Settings for Heating

Vehicle with manual climate control Vehicle with automatic climate control

1 Adjust the fan speed to the center Press the AUTO button.
setting.
2 Adjust the temperature control to the Adjust the temperature control to the
midway point of the hot settings. desired setting. Use 72°F (22°C) as a
starting point, then adjust the setting as
necessary.
3 Select the footwell air vents using the
air distribution buttons.

Cooling the Interior Quickly

Vehicle with manual climate control Vehicle with automatic climate control

1 Adjust the temperature control to the Press the MAX A/C button.
MAX A/C position.
2 Drive with the windows open until you
feel cold air through the air vents.

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 Climate Control

Recommended Settings for Cooling

Vehicle with manual climate control Vehicle with automatic climate control

1 Adjust the fan speed to the center Press the AUTO button.
setting.
2 Adjust the temperature control to the Adjust the temperature control to the
midway point of the cold settings. desired setting. Use 72°F (22°C) as a
starting point, then adjust the setting as
necessary.
3 Select the instrument panel air vents
using the air distribution buttons.

Side Window Defogging in Cold Weather

Vehicle with manual climate control Vehicle with automatic climate control

1 Select the windshield air vents using the Press the defrost button.
air distribution buttons.
2 Press the A/C button if the indicator is Adjust the temperature control to the
off. desired setting. Use 72°F (22°C) as a
starting point, then adjust the setting as
necessary.
3 Adjust the temperature control to the
desired setting.
4 Adjust the fan speed to the highest
setting.

Note: Do not use razor blades or other

sharp objects to clean or remove decals
HEATED WINDOWS AND from the inside of the heated rear window.
MIRRORS The vehicle warranty does not cover
damage caused to the heated rear window
Heated Rear Window grid lines.
Note: Make sure the engine is running Heated Exterior Mirrors
before operating the heated windows.
When you switch the heated rear window
Press the button to clear the on, the heated exterior mirrors
heated rear window of thin ice automatically turn on.
E184884
and fog. The heated rear
window automatically turns off after a Note: Do not remove ice from the mirrors
short period of time. with a scraper or adjust the mirror glass
when it is frozen in place.

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 Climate Control

Note: Do not clean the mirror housing or REMOTE START (If Equipped)
glass with harsh abrasives, fuel or other
petroleum-based cleaning products. You can switch this feature on or off and
adjust the settings using the information
HEATED EXTERIOR MIRRORS display.
The system adjusts the interior
Note: Do not remove ice from the mirrors temperature depending on your chosen
with a scraper or adjust the mirror glass settings during remote start.
when it is frozen in place.
You cannot adjust the climate control
Note: Do not clean the mirror housing or setting during remote start operation.
glass with harsh abrasives, fuel or other When you switch the ignition on, the
petroleum-based cleaning products. climate control system returns to the
The heated exterior mirrors will remove previous settings. You can now make
ice, mist and fog. adjustments.
You need to switch on certain
CABIN AIR FILTER vehicle-dependent features, such as:
• Heated seats.
Your vehicle is equipped with a cabin air • Cooled seats.
filter, which gives you and your passengers
the following benefits: • Heated steering wheel.
• It improves your driving comfort by • Heated mirrors.
reducing particle concentration. • Heated rear window.
• It improves the interior compartment Automatic Settings
cleanliness.
• It protects the climate control In hot weather, the system is set to 72°F
components from particle deposits. (22°C). The cooled seats are set to high
(if available, and selected to AUTO in the
You can locate the cabin air filter behind information display).
the glove box.
In moderate weather, the system either
Note: Make sure you have a cabin air filter heats or cools (based on previous
installed at all times. This prevents foreign settings). The rear defroster, heated
objects from entering the system. Running mirrors and heated or cooled seats do not
the system without a filter in place could automatically turn on.
result in degradation or damage to the
system. In cold weather, the system is set to 72°F
(22°C). The heated seats are set to high
Replace the filter at regular intervals. See (if available, and selected to AUTO in the
Scheduled Maintenance (page 573). information display). The heated rear
For additional cabin air filter information, window and heated mirrors automatically
or to replace the filter, see an authorized turn on.
dealer.

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 Seats

SITTING IN THE CORRECT We recommend that you follow these

guidelines:
POSITION
• Sit in an upright position with the base
of your spine as far back as possible.
WARNINGS
Sitting improperly, out of position or • Do not recline the seatback more than
with the seatback reclined too far 30 degrees.
can take weight off the seat cushion • Adjust the head restraint so that the
and affect the decision of the passenger top of it is level with the top of your
sensing system, resulting in serious injury head and as far forward as possible.
or death in the event of a crash. Always sit Make sure that you remain
upright against your seat back, with your comfortable.
feet on the floor. • Keep sufficient distance between
Do not recline the seatback as this yourself and the steering wheel. We
can cause the occupant to slide recommend a minimum of 10 in
under the safety belt, resulting in (25 cm) between your breastbone and
serious injury in the event of a crash. the airbag cover.
Do not place objects higher than the • Hold the steering wheel with your arms
seatback to reduce the risk of serious slightly bent.
injury in the event of a crash or during • Bend your legs slightly so that you can
heavy braking. press the pedals fully.
• Position the shoulder strap of the
safety belt over the center of your
shoulder and position the lap strap
tightly across your hips.
Make sure that your driving position is
comfortable and that you can maintain full
control of your vehicle.

HEAD RESTRAINTS
WARNINGS
Fully adjust the head restraint before
you sit in or operate your vehicle. This
will help minimize the risk of neck
E68595
injury in the event of a crash. Do not adjust
When you use them properly, the seat, the head restraint when your vehicle is
head restraint, safety belt and airbags will moving.
provide optimum protection in the event The head restraint is a safety device.
of a crash. Whenever possible it should be
installed and properly adjusted when
the seat is occupied. An improperly
adjusted head restraint may not
adequately protect an occupant during an
impact from the rear.

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 Seats

WARNINGS The head restraints may consist of:

Install the head restraint properly to A An energy absorbing head
help minimize the risk of neck injury restraint.
in the event of a crash.
B Two steel stems.
Note: Adjust the seatback to an upright C Guide sleeve adjust and release
driving position before adjusting the head button.
restraint. Adjust the head restraint so that D Guide sleeve unlock and remove
the top of it is level with the top of your head button.
and as far forward as possible. Make sure
that you remain comfortable. If you are E Fold button.
extremely tall, adjust the head restraint to
its highest position. Adjusting the Head Restraint
Front Seat Head Restraint
Raising the Head Restraint
Pull the head restraint up.

Lowering the Head Restraint

1. Press and hold button C.
2. Push the head restraint down.

Removing the Head Restraint

1. Press and hold buttons C and D.
2. Pull the head restraint up.
E138642
Installing the Head Restraint
Rear Seat Outboard Head Restraints
Align the steel stems into the guide sleeves
A and push the head restraint down until it
locks.

Folding the Head Restraint

B Note: The rear seat outboard head
E
restraints may fold forward for improved
C visibility.
1. Press and hold button E.
2. Pull it back up to reset.
D
E166700 Front Row Center and Rear Seat Center
(Crew Cab) Head Restraints
Note: The SuperCab has rear outboard
head restraints that are not removable and
are bolted to the back wall.

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 Seats

Your vehicle may be equipped with head

restraints that are non-adjustable. The
non-adjustable head restraints consist of:

A B

E162872 E144727

1. Adjust the seatback to an upright

A An energy absorbing head
driving or riding position.
restraint.
2. Pivot the head restraint forward toward
B Two steel stems. your head to the desired position.
C Guide sleeve unlock and remove After the head restraint reaches the
button. forward-most tilt position, pivot it forward
again to release it to the rearward, un-tilted
Removing the Head Restraint position.
1. Press and hold buttons C. Note: Do not attempt to force the head
2. Pull up the head restraint. restraint backward after it is tilted. Instead,
continue tilting it forward until the head
Installing the Head Restraint restraint releases to the upright position.

Align the steel stems into the guide sleeves

and push the head restraint down until it MANUAL SEATS (If Equipped)
locks.
WARNING
Tilting Head Restraints (If Equipped)
Do not adjust the driver's seat or
The front head restraints tilt for extra seatback when your vehicle is
comfort. To tilt the head restraint, do the moving.
following:

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 Seats

Moving the Seat Backward and Manual Lumbar (If Equipped)

Forward

E166702
E175314
The lumbar support control is located on
Recline Adjustment the outboard side of the seat. Turn the
control to adjust your support.

POWER SEATS (If Equipped)

WARNINGS
Do not adjust the driver seat or seat
backrest when your vehicle is
moving. This may result in sudden
seat movement, causing the loss of control
of your vehicle.
Do not place cargo or any objects
E175315 behind the seatback before returning
it to the original position.

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 Seats

E176038

Note: The engine must be running or the

Power Lumbar (If Equipped) vehicle must be in accessory mode to
activate the seats.
Note: Allow a few seconds for any selection
to activate. When the seatback and cushion
are both active, the massage will alternate
between zones

E176039

Multi-Contour Front Seats With

Active Motion (If Equipped)
Note: The massage system turns off after E156301
20 minutes.

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 Seats

Massage mode Lumbar and bolster mode

A Back massage intensity Upper lumbar

adjustment
B Massage intensity decrease Lumbar decrease
*
and off
C Cushion massage intensity Lower lumbar
**

adjustment
D Massage intensity increase Lumbar increase
E On and off -

*
The massage feature defaults to an
alternating massage mode with back MEMORY FUNCTION (If Equipped)
massage intensity adjustment. The lumbar
and bolster feature defaults to the middle WARNINGS
lumbar mode. Before activating the memory seat,
**
Press C a second time to adjust the back make sure that the area immediately
bolster. Press C a third time to adjust the surrounding the seat is clear of
cushion bolster. obstructions and that all occupants are
clear of moving parts.
You can also adjust this feature through
the touchscreen. When switched on, the Do not use the memory function
system displays directions for you to adjust when your vehicle is moving.
the lumbar settings in your seat or to set
the massage function. To access and make This feature automatically recalls the
adjustments to the lumbar setting: position of the following:
1. Press the Menu Settings icon > Vehicle • Driver seat.
> Multi-contour Seat.
• Power mirrors.
2. Choose the desired seat to adjust.
• Optional adjustable pedals.
3. Press the + or - to adjust the lumbar
intensity. The memory control is on the driver door.

To access and make adjustments to the

massage setting:
1. Press the Menu Settings icon > Vehicle
>Multi-contour Seat.
2. Choose the desired seat to adjust.
3. Press Off, Low or High.

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 Seats

Note: Using a linked key fob to recall your

memory position when the ignition is off
moves the seat to the easy entry position.
Note: Pressing any active memory feature
control - power seat, mirror (or any memory
button) during a memory recall cancels the
operation.

Linking a PreSet Position to your

Remote Control or Intelligent
Access Key Fob
E142554
Your vehicle can save the preset memory
positions for up to two remote controls.
Saving a Preset Position
1. With the ignition on, move the memory
1. Switch the ignition on. positions to the positions you desire.
2. Adjust the features to the positions you 2. Press and hold the desired preset
desire. button for about five seconds. A tone
3. Press and hold the preset button until sounds after about two seconds.
you hear a single tone. Continue holding until you hear a
second tone.
Note: You can save up to three preset
memory positions. 3. Within three seconds, press the lock
button on the remote control you are
Note: You can save a memory preset at any linking.
time.
To unlink a remote control, follow the
Recalling a Preset Position same procedure – except in step 3, press
the unlock button on the remote control.
1. Switch the ignition on.
Note: If more than one linked remote
2. Press and release the preset button control or intelligent access key is in range,
associated with your desired driving the memory function moves to the settings
position. The seat and mirrors move to of the first key to initiate a memory recall.
the position stored for that preset.
Note: You can only recall preset memory Easy Entry and Exit Feature (If
positions when you switch the ignition off, Equipped)
or when the transmission is in park (P) or
neutral (N) if you switch the ignition on. If you enable the easy entry and exit
feature, it automatically moves the driver
You can also recall a preset memory seat rearward up to 2 in (5 cm) when you
position by: put the transmission in park (P) and
• Pressing the unlock button on your remove the key from the ignition.
remote control if it is linked to a preset The driver seat returns to the previous
position. position when you put the key in the
• Entering a personal entry code on the ignition.
Securicode keypad. See Doors and
Locks (page 65).

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 Seats

You can enable or disable this feature Returning the Seat to the Seating
through the information display. See Position
Information Displays (page 111).
WARNING
REAR SEATS Check under the seat cushion to
make sure no cargo or objects are
Folding Up the Rear Seat Cushion under the seat cushion before
returning the seat cushion to its original
The rear seat has a split 60/40 cushion. position, and that the seat cushion locks
You can flip each seat cushion up into a into place. Failure to do so may prevent
vertical storage position. the seat from operating properly in the
event of a crash, which could increase the
risk of serious injury.

E181250

Rotate the seat cushion up until it locks

into the vertical storage position. E166704

Cushion Lock (If Equipped) Pull the control on the bottom of the seat
cushion to release it from the storage
The locking key is in the keyfob. See
position.
Remote Control (page 54).

E224956

Turn the key to lock or unlock.

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 Seats

HEATED SEATS (If Equipped) Note: The heated seats may remain on
after you remote start your vehicle, based
on your remote start settings. The heated
WARNING seats may also turn on when you start your
People who are unable to feel pain vehicle if they were on when you switched
to their skin because of advanced your vehicle off.
age, chronic illness, diabetes, spinal
cord injury, medication, alcohol use, Rear Heated Seats (If Equipped)
exhaustion or other physical conditions,
must exercise care when using the heated WARNING
seat. The heated seat may cause burns People who are unable to feel pain
even at low temperatures, especially if to their skin because of advanced
used for long periods of time. Do not place age, chronic illness, diabetes, spinal
anything on the seat that insulates against cord injury, medication, alcohol use,
heat, such as a blanket or cushion. This exhaustion or other physical conditions,
may cause the heated seat to overheat. must exercise care when using the heated
Do not puncture the seat with pins, needles seat. The heated seat may cause burns
or other pointed objects. This may damage even at low temperatures, especially if
the heating element which may cause the used for long periods of time. Do not place
heated seat to overheat. An overheated anything on the seat that insulates against
seat may cause serious personal injury. heat, such as a blanket or cushion. This
may cause the heated seat to overheat.
Do not do the following: Do not puncture the seat with pins, needles
• Place heavy objects on the seat. or other pointed objects. This may damage
the heating element which may cause the
• Operate the heated seat if water or any heated seat to overheat. An overheated
other liquid spills on the seat. Allow the seat may cause serious personal injury.
seat to dry thoroughly.
Note: The engine must be running to use Do not do the following:
this feature.
• Place heavy objects on the seat.
• Operate the heated seat if water or any
other liquid spills on the seat. Allow the
seat to dry thoroughly.
Note: The engine must be running to use
this feature.
The rear seat heat controls are on the rear
of the center console.
E146322

Press the heated seat symbol to cycle

through the various heat settings and off.
More indicator lights indicate warmer
settings.

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 Seats

Do not do the following:

• Place heavy objects on the seat.
• Operate the heated seat if water or any
other liquid spills on the seat. Allow the
seat to dry thoroughly.
Note: The engine must be running to use
this feature.
E146322

Press the heated seat symbol to cycle

through the various heat settings and off.
More indicator lights indicate warmer
settings.
The heated seat module resets at every
ignition run cycle. While the ignition is in
the on position, press the heated seat
E146322
switch to enable heating mode. When
activated, they turn off automatically when Press the heated seat symbol to cycle
you switch off the engine. through the various heat settings and off.
More indicator lights indicate warmer
settings.
CLIMATE CONTROLLED SEATS
Note: The heated seats may remain on
(If Equipped)
after you remote start your vehicle, based
on your remote start settings. The heated
Heated Seats seats may also turn on when you start your
vehicle if they were on when you switched
WARNING your vehicle off.
People who are unable to feel pain Note: After 60 minutes of operation, the
to their skin because of advanced heated seats switch off. Press the heated
age, chronic illness, diabetes, spinal seat symbol to switch the heated seats on.
cord injury, medication, alcohol use,
exhaustion or other physical conditions, Cooled Seats
must exercise care when using the heated
seat. The heated seat may cause burns Note: The engine must be running to use
even at low temperatures, especially if this feature.
used for long periods of time. Do not place
anything on the seat that insulates against
heat, such as a blanket or cushion. This
may cause the heated seat to overheat.
Do not puncture the seat with pins, needles
or other pointed objects. This may damage
the heating element which may cause the
heated seat to overheat. An overheated
seat may cause serious personal injury.
E146309

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 Seats

Press the cooled seat symbol to cycle

through the various cool settings and off.
More indicator lights indicate cooler
settings.
Note: The cooled seats may remain on after
you remote start your vehicle, based on your
remote start settings. The heated seats may
also turn on when you start your vehicle if
they were on when you switched your
vehicle off.
Note: After 60 minutes of operation, the
cooled seats switch off. Press the cooled E146321

seat symbol to switch the cooled seats on. To install a filter:

Climate Controlled Seat Air Filter 1. First, position the filter in its housing
Replacement making sure that the far forward end
is all the way up in the housing.
The climate controlled seat system
includes air filters. You must replace them 2. Push in on the center of the outside
periodically. edge of the filter and rotate clockwise
into the housing until it clips into
The filter is located under each front seat. position.
Access the filter from the second row
footwell area. Move the front seats all the
way to the full front and full up positions FRONT SEAT ARMREST (If
to ease access. Equipped)

E146319

To remove a filter:
1. Turn the vehicle off.
2. Push up on the outside rigid edge of E223578
the filter until the tabs are released,
then remove the filter. 1. Press the control to release the cushion
latch.

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 Seats

2. Lift the cushion to gain access to the Pull the strap located on the center
storage compartment. seatback to access the armrest and
cupholders.
The cupholder is located inside the storage
compartment. You can also flip the The cupholders are located inside the rear
cupholder so that it faces forward. See seat armrest.
Center Console (page 170). To open the cupholders:
Cushion Lock 1. Push in gently on the center of the
plastic panel at the front edge of the
The locking key is in the keyfob. Remove
armrest. The cupholders will partially
the cover of the keyfob to access the
open.
locking key. See Remote Control (page
54). 2. Pull the cupholder fully open before
using.

E224738

Turn the key to lock or unlock.

REAR SEAT ARMREST (If Equipped)

E181222

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 Universal Garage Door Opener (If Equipped)

HomeLink Wireless Control

System
WARNINGS
Make sure that the garage door and
security device are free from
obstruction when you are
programming. Do not program the system
with the vehicle in the garage.
Do not use the system with any
garage door opener that does not
have the safety stop and reverse E188211
feature as required by U.S. Federal Safety
Standards (this includes any garage door The universal garage door opener replaces
opener manufactured before April 1, 1982). the common hand-held garage door
A garage door opener which cannot detect opener with a three-button transmitter
an object, signaling the door to stop and integrated into the driver’s sun visor.
reverse, does not meet current federal The system includes two primary features,
safety standards. Using a garage door a garage door opener and a platform for
opener without these features increases remote activation of devices within the
the risk of serious injury or death. home. You can program garage doors as
well as entry gate operators, security
Note: Make sure you keep the original systems, entry door locks and home or
remote control transmitter for use in other office lighting.
vehicles as well as for future system Additional system information can be
programming. found online at www.homelink.com,
Note: We recommend that upon the sale www.youtube.com/user/HomeLinkGentex
or lease termination of your vehicle, you or by calling the toll-free help line at
erase the programmed function buttons for 1-800-355-3515.
security reasons. See Erasing the Function
Button Codes later in this section. In-Vehicle Programming

Note: You can program a maximum of This process is to program your in-vehicle
three devices. To change or replace any of HomeLink function button with your
the three devices after it has been initially hand-held transmitter.
programmed, you must first erase the Note: The programming steps below
current settings. See Erasing the Function assume you will be programming HomeLink
Button Codes. that was not previously programmed. If your
HomeLink was previously programmed, you
may need to erase your HomeLink buttons.
See Erasing the Function Button Codes.
Note: Put a new battery in the hand-held
transmitter. This helps ensure quicker
training and accurate transmission of the
radio-frequency signal.

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 Universal Garage Door Opener (If Equipped)

If the indicator light flashes rapidly, press

and hold for two seconds and release the
programmed HomeLink button. Repeat
the "press/hold/release" sequence up to
three times to complete the programming
process. If your device still does not
operate, you must program your garage
door. See Programming Your Garage
Door Opener Motor.
To program additional buttons, repeat
Steps 1 – 4.
E188212 For questions or comments, please contact
1. With your vehicle parked outside of the HomeLink at www.homelink.com,
garage, switch your ignition to the on www.youtube.com/user/HomeLinkGentex
position, but do not start your vehicle. or by calling the toll-free help line at
1-800-355-3515.
2. Press and release the function button
that you would like to program. Programming Your Garage Door
3. Hold your hand-held garage door Opener Motor
transmitter 1–3 in (2–8 cm) away from Note: You may need a ladder to reach the
the HomeLink button you want to unit and you may need to remove the cover
program. or lamp lens on your garage door opener.
4. Press and hold the hand-held
transmitter button you want to
program while watching the indicator
light on HomeLink. Continue to hold
the hand-held button until the
HomeLink indicator light flashes rapidly
or is continuously on.
Note: You may need to use a different
method if you live in Canada or have E142659
difficulties programming your gate operator
or garage door opener. See Gate Operator 1. Press the learn button on the garage
/ Canadian Programming. door opener motor and then you have
30 seconds to complete the next two
5. Press and hold the HomeLink button steps.
you programmed for two seconds, then
release. You may need to do this twice 2. Return to your vehicle.
to activate the door. If your garage door
does not operate, watch the HomeLink
indicator light.
If the indicator light stays on, the
programming is complete. Your device
should activate when the HomeLink
button is pressed and released.

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 Universal Garage Door Opener (If Equipped)

E188212 E188213

3. Press and hold the function button you 1. Press and hold the outer two function
want to program for 2 seconds, then buttons simultaneously for
release. Repeat this step. Depending approximately 10 seconds until the
on your brand of garage door opener, indicator light above the buttons
you may need to repeat this sequence flashes rapidly.
a third time. 2. When the indicator light flashes,
release the buttons. You erased the
Gate Operator / Canadian
codes for all buttons.
Programming
Canadian radio-frequency laws require Reprogramming a Single Button
transmitter signals to “time-out” (or quit) To program a device to a previously trained
after several seconds of transmission – button, follow these steps:
which may not be long enough for
HomeLink to pick up the signal during 1. Press and hold the desired button. Do
programming. Similar to this Canadian law, NOT release the button.
some U.S. gate operators are designed to 2. The indicator light begins to flash after
“time-out” in the same manner. 20 seconds. Without releasing the
Note: If programming a garage door opener button, follow Step 1 in the
or gate operator, it is advised to unplug the Programming section.
device during the “cycling” process to For questions or comments, contact
prevent possible overheating. HomeLink at www.homelink.com,
1. Press and release, every two seconds, www.youtube.com/user/HomeLinkGentex
your hand-held transmitter until the or by calling the toll-free help line at
HomeLink indicator light changes to a 1-800-355-3515.
rapidly blinking or continuously on light.
2. Release the hand-held transmitter
button.
3. Continue programing HomeLink. See
In-Vehicle Programming, Step 4.
Erasing the Function Button Codes
Note: You cannot erase individual buttons.

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 Universal Garage Door Opener (If Equipped)

FCC and RSS-210 Industry Canada

Compliance
This device complies with Part 15 of the
FCC Rules and with RSS-210 of Industry
Canada. Operation is subject to the
following two conditions: (1) this device
may not cause harmful interference, and
(2) this device must accept any
interference received, including
interference that may cause undesired
operation.
Note: Changes or modifications to your
device not expressly approved by the party
responsible for compliance can void the
user’s authority to operate the equipment.
This equipment complies with FCC
radiation exposure limits set forth for an
uncontrolled environment. End Users must
follow the specific operating instructions
for satisfying RF exposure compliance. This
transmitter must be at least 8 in (20 cm)
from the user and must not be co-located
or operating in conjunction with any other
antenna or transmitter.
The term “IC:” before the
certification/registration number only
signifies that Industry Canada technical
specifications were met.

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 Auxiliary Power Points

12 Volt DC Power Point To prevent the battery from running out of

charge:
WARNINGS • Do not use the power point longer than
Do not plug optional electrical necessary when the vehicle is not
accessories into the cigar lighter running.
socket. Incorrect use of the cigar
• Do not leave devices plugged in
lighter can cause damage not covered by
overnight or when you park your vehicle
the vehicle warranty, and can result in fire
for extended periods.
or serious injury.
Do not use a power point for Locations
operating a cigar lighter. Incorrect
use of the power points can cause Power points may be in the following
damage not covered by the vehicle locations:
warranty, and can result in fire or serious • On the instrument panel.
injury. • Inside the center console.
• On the rear of the center console.
Note: When you switch the ignition on, you
• Inside the front under-seat storage
can use the socket to power 12 volt
compartment.
appliances with a maximum current rating
of 20 amps. Note: Timed power points remain on for 30
minutes if the vehicle is in accessory mode.
Note: Do not plug in any device that
If you switch the vehicle off, the timed
supplies power to the vehicle through the
power points remain on for 75 minutes.
power points, this may result in damage to
vehicle systems. 110 Volt - 400 Watt Capacity AC
Note: Do not hang any accessory from the Power Outlet
accessory plug.
WARNING
Note: Do not use the power point over the
vehicle capacity of 12 volt DC 240 watts or Do not keep electrical devices
a fuse may blow. plugged in the power point whenever
the device is not in use. Do not use
Note: Always keep the power point caps any extension cord with the 110 volt AC
closed when not in use. power point, since it will defeat the safety
Do not insert objects other than an protection design. Doing so may cause the
accessory plug into the power point. This power point to overload due to powering
will damage the power point and blow the multiple devices that can reach beyond
fuse. the 400 watt load limit and could result in
fire or serious injury.
Run the vehicle for full capacity use of the
power point.

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 Auxiliary Power Points

Do not use the power point for certain

electric devices, including:
• Cathode-ray, tube-type televisions.
• Motor loads, such as vacuum cleaners,
electric saws and other electric power
tools or compressor-driven
refrigerators.
• Measuring devices, which process
precise data, such as medical
equipment or measuring equipment.
• Other appliances requiring an
E191617
extremely stable power supply such as
When the indicator light on the power point microcomputer-controlled electric
is: blankets or touch-sensor lamps.
• On: The power point is working, the Note: This feature works only when the
ignition is on and a device is plugged vehicle is running.
in.
Note: This feature has a maximum output
• Off: The power point is off, the ignition of 400 watts when the vehicle is in park (P).
is off or no device is plugged in.
Note: While in drive (D), the maximum
• Flashing: The power point is in fault outlet output is 300 watts.
mode.
Note: When powering electric devices that
The power outlet temporarily turns off require more than 10 watts in vehicles
power when in fault mode if the device equipped with keyless start, the vehicle
exceeds the 400 watt limit. Unplug your must remain running. It does not allow you
device and switch the ignition off. Switch to switch the ignition off or switch the
the ignition back on, but do not plug your ignition to accessory mode.
device back in. Let the system cool off and
switch the ignition off to reset the fault
mode. Switch the ignition back on and
make sure the indicator light remains on.
You can use the 400 watt power outlet for
these types of electric devices:
• Electric hand drills.
• Rechargeable power tools.
• Video games.
• Laptops.
• Televisions.

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 Storage Compartments

CENTER CONSOLE (If Equipped) OVERHEAD CONSOLE (If Equipped)

Stow items in the cup holder carefully as
items may become loose during hard
braking, acceleration or crashes, including
hot drinks which may spill.
Available console features include:

E224959

Press near the rear edge of the door to

open it.

UNDER SEAT STORAGE

Rear Under Seat Storage

E217909

A Storage compartment.
B Front storage compartment with
media hub.
C Sliding cup holder.
D Center storage compartment
with auxiliary power point.
E Rear cup holders.
F 110 volt AC power point.
G Heated rear seats.
H Auxiliary power point.
E229819

1. Lift rear seat to access under seat

storage bin.

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 Storage Compartments

E235007 E235008

2. Lift front and side panels to expand 3. Lock the panels in an open position.
and lock them in place.

E235009

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 Storage Compartments

4. To collapse, lift lever and fold in the

side and front panels.
Note: Make sure the storage divider is not
locked into place when collapsing.

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 Starting and Stopping the Engine

GENERAL INFORMATION If your vehicle is operated in a heavy snow

storm or blowing snow conditions, the
WARNINGS engine air induction may become partially
clogged with snow and ice. If this occurs,
Extended idling at high engine the engine may experience a significant
speeds can produce very high reduction in power output. At the earliest
temperatures in the engine and opportunity, clear all the snow and ice
exhaust system, creating the risk of fire or away from the air induction inlet.
other damage.
Do not park, idle or drive your vehicle
on dry grass or other dry ground
IGNITION SWITCH (If Equipped)
cover. The emission system heats up
the engine compartment and exhaust
system, creating the risk of fire.
Do not start the engine in a closed C
garage or in other enclosed areas. B
Exhaust fumes can be toxic. Always
open the garage door before you start the
D
engine.
A
If you smell exhaust fumes inside
your vehicle, have your vehicle
checked by your authorized dealer
immediately. Do not drive your vehicle if E163165
you smell exhaust fumes.
A (off) - The ignition is off.
If you disconnect the battery, your vehicle Note: When you switch the ignition off and
may exhibit some unusual driving leave your vehicle, do not leave your key in
characteristics for approximately 5 miles the ignition. This could cause your vehicle
(8 kilometers) after you reconnect it. This battery to lose charge.
is because the engine management system
must realign itself with the engine. You can B (accessory) - Allows the electrical
disregard any unusual driving accessories, such as the radio, to operate
characteristics during this period. while the engine is not running.

The powertrain control system meets all Note: Do not leave the ignition key in this
Canadian interference-causing equipment position for too long. This could cause your
standard requirements regulating the vehicle battery to lose charge.
impulse electrical field or radio noise. C (on) - All electrical circuits are
When you start the engine, avoid pressing operational and the warning lamps and
the accelerator pedal before and during indicators illuminate.
operation. Only use the accelerator pedal D (start) - Cranks the engine.
when you have difficulty starting the
engine.

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 Starting and Stopping the Engine

KEYLESS STARTING (If Equipped) • Press the brake pedal, and then press
the button for any length of time. An
Note: The system may not function if the indicator light on the button illuminates
passive key is close to metal objects or when the ignition is on and when your
electronic devices, for example keys or a cell vehicle starts.
phone.
Note: A valid passive key must be located STARTING A GASOLINE
inside your vehicle to switch the ignition on ENGINE - 6.2L/6.8L
and start your vehicle.
When you start the engine, the idle speed
Ignition Modes increases. This helps to warm up the
engine.
If the engine idle speed does not slow
down automatically, have your vehicle
checked by an authorized dealer.
Before starting the engine check the
following:
• Make sure all occupants have fastened
their safety belts.
• Make sure the headlamps and
electrical accessories are off.
E144447 • Make sure the parking brake is on.
• Move the transmission selector lever
The keyless starting system has three
to position P.
modes:
• Turn the ignition key to the on position.
Off: Turns the ignition off.
Note: Do not touch the accelerator pedal.
• Without applying the brake pedal,
press and release the button once 1. Fully depress the brake pedal.
when the ignition is in the on mode, or 2. Turn the key to the start position to
when your vehicle is running but is not start your vehicle.
moving.
3. When the engine starts, release the
On: All electrical circuits are operational key, then gradually release the
and the warning lamps and indicators accelerator pedal as the engine speed
illuminate. increases.
• Without applying the brake pedal, Note: The engine may continue cranking
press and release the button once. for up to 15 seconds or until it starts.
Start: Starts your vehicle. The engine may Note: If you cannot start the engine on the
not start when your vehicle starts. first try, wait for a short period and try again.

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 Starting and Stopping the Engine

Failure to Start Cold Weather Starting (Flexible

Fuel Vehicles Only)
If you cannot start the engine after three
attempts, wait 10 seconds and follow this The starting characteristics of all grades
procedure: of E85 ethanol make it unsuitable for use
1. Fully depress the brake pedal. when ambient temperatures fall below
-0°F (-18°C). Consult your fuel distributor
2. Fully press the accelerator pedal and for the availability of winter grade ethanol.
hold it there. As the outside temperature approaches
3. Start the engine. freezing, ethanol fuel distributors should
supply winter grade ethanol, the same as
Stopping the Engine When Your with unleaded gasoline.
Vehicle is Stationary If summer grade ethanol is used in cold
1. When your vehicle has stopped, shift weather conditions, -0°F (-18°C), you may
into park (P) and switch the ignition experience increased cranking times, rough
off. idle or hesitation until the engine has
warmed up.
2. Apply the parking brake.
You may experience a decrease in
Stopping the Engine When Your performance when the engine is cold when
Vehicle is Moving operating on E85 ethanol.
Do not use starting fluid such as ether in
WARNING
the air intake system. Such fluid could
Switching off the engine when the cause immediate explosive damage to the
vehicle is still moving will result in a engine and possible personal injury.
loss of brake and steering assistance.
If you should experience cold weather
The steering will not lock, but higher effort
starting problems on E85 ethanol, and
will be required. When the ignition is
neither an alternative brand of E85 ethanol
switched off, some electrical circuits,
nor an engine block heater is available, the
including air bags, warning lamps and
addition of unleaded gasoline to your tank
indicators may also be off. If the ignition
improves cold starting performance. Your
was turned off accidentally, you can shift
vehicle is designed to operate on E85
into neutral (N) and re-start the engine.
ethanol alone, unleaded gasoline alone, or
any mixture of the two.
1. Put the transmission into neutral (N)
and use the brakes to bring your vehicle If the Engine Fails to Start Using the
to a safe stop. Preceding Instructions (Flexible Fuel
2. When your vehicle has stopped, shift Vehicles Only)
into park (P) and switch the ignition 1. Press the accelerator pedal down
off. one-third to one-half of its travel, and
3. Apply the parking brake. then crank the engine.
2. When the engine starts, release the
key, then gradually release the
accelerator pedal as the engine speed
increases. If the engine still does not
start, repeat Step 1.

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 Starting and Stopping the Engine

Guarding Against Exhaust Fumes preventing engine damage due to lack of

proper lubrication. After the 30 second
WARNING warm-up period, the accelerator pedal will
Exhaust leaks may result in entry of be operational again and a message
harmful and potentially lethal fumes appears informing you the vehicle is ok to
into the passenger compartment. If drive.
you smell exhaust fumes inside your When you start the engine in extremely
vehicle, have your vehicle inspected cold temperatures -15°F (-26°C), we
immediately. Do not drive if you smell recommend that you allow the engine to
exhaust fumes. idle for several minutes before you drive
the vehicle.
Important Ventilating Information Before starting the engine check the
following:
If you stop your vehicle and then leave the
engine idling for long periods of time, we • Make sure all occupants have fastened
recommend that you do one of the their seatbelts.
following: • Make sure the headlamps and
• Open the windows at least 1 inch (2.5 electrical accessories are off.
centimeters). • Make sure the parking brake is on.
• Set your climate control to outside air. • Make sure the transmission is in park
(P).
STARTING A DIESEL ENGINE - Note: Do not press the accelerator during
starting.
6.7L DIESEL
Diesel Engine Fast Start Glow Plug
Read all starting instructions carefully System
before you start your vehicle.
The diesel engine glow system consists of:
For temperatures below 32°F (0°C), the
use of the correct grade engine oil is • Eight glow plugs (one per cylinder)
essential for proper operation. Refer to • Glow Plug Control Module
engine oil specifications for more
information. See Capacities and • Engine Coolant Temperature sensor
Specifications (page 427). • Barometric pressure sensor
Your vehicle may have a cold weather • Environmental temperature sensor
starting strategy that prevents severe The powertrain and glow plug control
engine damage by assisting in engine modules electronically control the glow
lubrication warm-up. In extremely cold plug system. After you switch the ignition
ambient temperatures, this strategy on, the glow plug control module
activates and prevents the accelerator immediately energizes the glow plugs. The
pedal from being used for 30 seconds after glow plug control module uses the engine
you start your vehicle. A message appears coolant temperature, barometric pressure
in the information display as your vehicle sensor and environmental temperature
warms up. By not allowing the accelerator
pedal to be used, the engine oil is allowed
to properly lubricate the bearings

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 Starting and Stopping the Engine

sensor to determine how long the glow When the glow plug pre-heat indicator
plugs stay energized. The required time for turns off, turn the key to start. After you
the glow plugs to be energized decreases start the engine, the glow plugs may
as the coolant temperature, barometric remain on for a period. If you do not start
pressure and environmental temperature the engine before the glow plug activation
increase. time ends, you will need to reset the glow
plugs by switching the ignition off. After
Cold Weather Starting the engine starts, allow it to idle for about
15 seconds. This protects the engine. Do
WARNINGS not increase engine speed until the oil
Do not use starting fluid, for example pressure gauge indicates normal pressure.
ether, in the air intake system. Such
fluid could cause immediate Cold Weather Operation
explosive damage to the engine and
possible personal injury. Note: Idling in cold weather does not heat
Do not add gasoline, gasohol, alcohol the engine to its normal operating
or kerosene to diesel fuel. This temperature. Long periods of idling,
creates a serious fire hazard and especially in cold weather, can cause a
causes engine performance problems. buildup of deposits which can cause engine
damage.
We recommend that the engine block Change to a lighter grade engine oil to
heater be used for starting when the make starting easier under these
temperature is -9°F (-23°C) or colder. See conditions. Refer to engine oil
Engine Block Heater (page 181). specifications. See Capacities and
Specifications (page 427).
When operating in cold weather, you may
use Motorcraft® cetane improvers or Diesel fuel is adjusted seasonally for cold
non-alcohol-based cetane improvers from temperatures. Diesel fuel which has not
a reputable manufacturer as needed. been properly formulated for the ambient
conditions may gel which can clog the fuel
Do not crank the engine for more than 10 filters. One indication that the fuel filter(s)
seconds as starter damage may occur. If may be clogged is if the engine starts, stalls
the engine does not start, switch the after a short time, and then does not
ignition off and wait 30 seconds before restart. If you have been using biodiesel,
trying again. you may need to use a fuel with lower
Switch the ignition on. Do not biodiesel content, try another brand, or
start the engine until the discontinue using biodiesel. Do not use
glow-plug indicator turns off. alcohol based additives to correct fuel
gelling. This may result in damage to the
fuel injectors and system. Use the proper
anti-gel and performance improvement
product. See Capacities and
Specifications (page 427).

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 Starting and Stopping the Engine

Your vehicle has a fuel and water separator WARNING

that recirculates fuel from the engine to
help prevent fuel filter clogging. To avoid To reduce the risk of vehicle damage
engine fuel starvation during cold weather and personal burn injuries, do not
operation of 32°F (0°C) or below, we start your engine with the air cleaner
recommend that the fuel level in your tank removed and do not remove it while the
should not drop below ¼ full. This helps engine is running.
prevent air from entering the fuel system
and stalling the engine. In order to operate the engine in
temperatures of 32°F (0°C) or lower, read
Your vehicle has a selective catalytic
the following instructions:
reduction system that uses Diesel Exhaust
Fluid (DEF) to operate properly. You need • Make sure that the batteries are of
to replenish your vehicle’s DEF at certain sufficient size and are fully charged.
intervals. When filling your vehicle’s DEF Check other electrical components to
tank in cold weather, take special care to make sure they are in optimum
prevent damage to the tank. See condition.
Selective Catalytic Reduction System • Use the proper coolant solution at the
(page 188). concentration recommended
In cold weather below 32°F (0°C), the protecting the engine against damage
engine may slowly increase to a higher idle from freezing.
speed if you leave it idling in park (P). As • Try to keep the fuel tank full as much
the engine warms-up, the engine sound as possible at the end of operation to
level decreases due to the activation of prevent condensation in the fuel
PCM-controlled sound reduction features. system.
If you operate your vehicle in a heavy • Make sure you use proper cold weather
snowstorm or blowing snow conditions, engine oil and that it is at its proper
snow and ice can clog the engine air level. Also, if necessary, make sure to
induction. If this occurs, the engine may follow the engine oil and filter change
experience a significant reduction in power schedule found under the Special
output. At the earliest opportunity, clear operating conditions section listed in
all the snow and ice away from inside the the scheduled maintenance
air filter assembly. Remove the air cleaner information.
cover and the air filter and remove any • At temperatures of -9°F (-23°C) or
snow or ice. Remove any debris, snow or below, it is recommended that you use
ice, on the foam filter by brushing the an engine block heater to improve cold
surface with a soft brush. Once you have engine starting.
cleared all of the debris, reinstall the air
filter and cover. • If operating in arctic temperatures of
-20°F (-29°C) or lower, consult your
Do not use water, solvents, or a hard brush truck dealer for information about
for cleaning the foam filter. special cold weather equipment and
precautions.

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 Starting and Stopping the Engine

We recommend the following cold Idle Control

weather idling guidelines:
Your vehicle may have a factory option for
• You can use Motorcraft® cetane a stationary elevated idle control through
improvers or non-alcohol-based the upfitter switches in the overhead
cetane improvers from a reputable console. This allows the operator to
manufacturer as needed. elevate the idle RPM for extended idle
• Maintain the engine cooling system periods, as well as aftermarket equipment
properly. such as PTO operation. You must configure
• Avoid shutting the engine down after this feature even if ordered from the
an extensive idling period. Drive your factory. See your authorized dealer for
vehicle for several miles with the required upfitting.
engine at normal operating Operation in Snow and Rain
temperatures under a moderate load.
• Consider using an engine block heater. Vehicle operation in heavy snowfall or
extreme rain conditions may feed
• For extended idle times use an excessive amounts of snow or water into
approved idle speed increase device. the air intake system. This could plug the
air filter with snow and may cause the
Winter Operating Tips for Arctic
engine to lose power and possibly shut
Operation -20°F (-29°C) and Below
down.
The following information is a guideline We recommend the following actions after
only and is not to be the only source of operating your vehicle up to 200 mi
possible solutions in resolving extreme (320 km) in snowfall or extreme rain:
cold temperature issues.
• Snow: At the earliest opportunity, open
Starting Aids the hood and clear all the snow and ice
from the air filter housing inlet (do not
WARNING remove the foam filter) and reset the
Do not use starting fluid, for example air filter restriction gauge.
ether, in the air intake system. Such Note: Removal of the foam filter degrades
fluid could cause immediate your vehicle performance during snow and
explosive damage to the engine and hot weather conditions.
possible personal injury.
• Extreme rain: The air filter dries after
about 15–30 minutes at highway
The use of the factory engine block heater speeds. At the earliest opportunity,
assists in engine starting in extreme cold open the hood and reset the air filter
ambient temperatures See Engine Block restriction gauge.
Heater (page 181).
Refer to Air filter and restriction gauge in
the Maintenance chapter for more
information. See Changing the Engine
Air Filter (page 357).

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 Starting and Stopping the Engine

Operation in Standing Water Note: Changes in the engine or exhaust

sound may be heard during the regeneration
Ingestion of water into the diesel engine process.
can result in immediate and severe
damage to the engine. If driving through The diesel particulate filter on your vehicle
water, slow down to avoid splashing water requires periodic regeneration to maintain
into the intake. If the engine stalls, and you its correct function. Your vehicle will carry
suspect ingestion of water into the engine, out this process automatically.
do not try to restart the engine. Consult If your journeys meet one of the following
your dealer for service immediately. conditions:
Your fuel tank vents to the atmosphere by • You drive only short distances.
valves on top of the tank and through the
fuel cap. If water reaches the top of the • You frequently switch the ignition on
tank, the valves may pull water into the and off.
fuel tank. Water in the fuel can cause • Your journeys contain a high level of
performance issues and damage the fuel acceleration and deceleration.
injection system. You must carry out occasional trips with
the following conditions to assist the
DIESEL PARTICULATE FILTER regeneration process:
• Drive your vehicle in more favorable
The filter forms part of the emissions conditions, which you will find at higher
reduction system on your vehicle. It filters vehicle speeds in normal driving, on a
harmful diesel particulates (soot) from the main road or freeway for a minimum
exhaust gas. of 20 minutes. This drive may include
short stops that will not affect the
Regeneration regeneration process.
WARNING • Avoid prolonged idling and always
observe speed limits and road
Do not park or idle your vehicle over conditions.
dry leaves, dry grass or other
• Do not switch the ignition off.
combustible materials. The
regeneration process creates very high • Select a suitable gear to ideally
exhaust gas temperatures and the exhaust maintain engine speed between 1500
will radiate a considerable amount of heat and 3000 RPM.
during and after regeneration and after you
have switched the engine off. This is a SWITCHING OFF THE ENGINE
potential fire hazard.
- 6.7L DIESEL
Note: Avoid running out of fuel. Switch the ignition off.
Note: During regeneration at low speed or
engine idle, you may smell a hot metallic
odor and could notice a clicking metallic
sound. This is due to the high temperatures
reached during regeneration and is normal.

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 Starting and Stopping the Engine

To help prolong engine life, we The engine idle shutdown idle timer does
recommended you allow the engine to idle not start if:
for three to five minutes, especially after • The engine is operating in power
any of the following: take-off mode.
• Continuous engine speed. • The engine coolant temperature is
• High ambient temperature. below 60°F (16°C).
• High GVW or GCW operation, for • The exhaust emission control device is
example heavy loads or trailers. regenerating.
This allows the turbo charged engine to
cool down. ENGINE BLOCK HEATER (If
Equipped)
ENGINE IDLE SHUTDOWN (If
Equipped) WARNINGS
Failure to follow engine block heater
Your vehicle may be equipped with an instructions could result in property
engine idle shutdown system. This system damage or serious personal injury.
automatically shuts down your engine
Do not use your heater with
when it has been idling in P (Park) or N
ungrounded electrical systems or
(Neutral) for five minutes (parking brake
two-pronged adapters. There is a risk
set) or 15 minutes (parking brake not set).
of electrical shock.
When the engine idle shutdown process
has started:
Note: The heater is most effective when
• A chime sounds and the information outdoor temperatures are below 0°F
display will show ENGINE TURNS OFF (-18°C).
IN 30 (seconds) and start counting
down The heater acts as a starting aid by
• You can restart the five or 15-minute warming the engine coolant. This allows
timer by changing the position of the the climate control system to respond
accelerator pedal, brake pedal or the quickly. The equipment includes a heater
park brake within the final 30 seconds element (installed in the engine block) and
a wire harness. You can connect the
• When the timer reaches zero, the system to a grounded 120-volt AC
engine shuts down and this message electrical source.
will appear in your information display
ENGINE TURNED OFF
• One minute after the engine has shut
down, the electrical system simulates
key off, even though the ignition is still
in the on position, initiating normal
accessory delay period
• You must move the ignition to the off
position to reset the system before
restarting your vehicle.

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 Starting and Stopping the Engine

• Make sure the system is unplugged and

properly stowed before starting and
driving your vehicle. Make sure the
protective cover seals the prongs of the
block heater cord plug when not in use.
• Make sure the heater system is
checked for proper operation before
winter.

Using the Engine Block Heater

Make sure the receptacle terminals are
E236180
clean and dry prior to use. Clean them with
We recommend that you do the following a dry cloth if necessary.
for a safe and correct operation: The heater uses 0.4 to 1.0 kilowatt-hours
• Make sure your vehicle is parked in a of energy per hour of use. The system does
clean area, clear of combustibles. not have a thermostat. It achieves
maximum temperature after
• locate the block heater cord in the front approximately three hours of operation.
tow hook pocket. Using the heater longer than three hours
• Use a 16-gauge outdoor extension cord does not improve system performance and
that is product certified by unnecessarily uses electricity.
Underwriter’s Laboratory (UL) or
Canadian Standards Association
(CSA). This extension cord must be
suitable for use outdoors, in cold
temperatures, and be clearly marked
Suitable for Use with Outdoor
Appliances. Do not use an indoor
extension cord outdoors. This could
result in an electric shock or become a
fire hazard.
• Use as short an extension cord as
possible.
• Do not use multiple extension cords.
• Make sure that when in operation, the
extension cord plug and heater cord
plug connections are free and clear of
water. This could cause an electric
shock or fire.
• Make sure the heater, heater cord and
extension cord are firmly connected.
• Check for heat anywhere in the
electrical hookup once the system has
been operating for approximately 30
minutes.

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 Fuel and Refueling

SAFETY PRECAUTIONS • Automotive fuels can be harmful or

fatal if swallowed. Fuel such as
gasoline is highly toxic and if
WARNINGS
swallowed can cause death or
Do not overfill the fuel tank. The permanent injury. If fuel is swallowed,
pressure in an overfilled tank may call a physician immediately, even if no
cause leakage and lead to fuel spray symptoms are immediately apparent.
and fire. The toxic effects of fuel may not be
The fuel system may be under visible for hours.
pressure. If you hear a hissing sound • Avoid inhaling fuel vapors. Inhaling too
near the fuel filler inlet, do not refuel much fuel vapor of any kind can lead
until the sound stops. Otherwise, fuel may to eye and respiratory tract irritation.
spray out, which could cause serious In severe cases, excessive or prolonged
personal injury. breathing of fuel vapor can cause
Automotive fuels can cause serious serious illness and permanent injury.
injury or death if misused or • Avoid getting fuel liquid in your eyes. If
mishandled. fuel is splashed in the eyes, remove
Flow of fuel through a fuel pump contact lenses (if worn), flush with
nozzle can produce static electricity. water for 15 minutes and seek medical
This can cause a fire if you are filling attention. Failure to seek proper
an ungrounded fuel container. medical attention could lead to
permanent injury.
Fuel may contain benzene, which is
• Fuels can also be harmful if absorbed
a cancer-causing agent.
through the skin. If fuel is splashed on
When refueling always shut the the skin, clothing or both, promptly
engine off and never allow sparks or remove contaminated clothing and
open flames near the fuel tank filler wash skin thoroughly with soap and
valve. Never smoke or use a cell phone water. Repeated or prolonged skin
while refueling. Fuel vapor is extremely contact with fuel liquid or vapor causes
hazardous under certain conditions. Avoid skin irritation.
inhaling excess fumes. • Be particularly careful if you are taking
Antabuse or other forms of Disulfiram
Observe the following guidelines when for the treatment of alcoholism.
handling automotive fuel: Breathing gasoline vapors could cause
an adverse reaction, serious personal
• Extinguish all smoking materials and
injury or sickness. If fuel is splashed on
any open flames before refueling your
the skin, wash the affected areas
vehicle.
immediately with plenty of soap and
• Always turn off the vehicle before water. Consult a physician immediately
refueling. if you experience any adverse reactions.

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 Fuel and Refueling

FUEL QUALITY - E85 Note: Use of any fuel other than those
recommended can impair the emission
Choosing the Right Fuel - Flex Fuel control system and cause a loss of vehicle
Vehicles performance.
Do not use:
Flex fuel vehicles have one of the following
identifiers: • Diesel fuel.
• Yellow fuel filler cap. • Fuels containing kerosene or paraffin.
• Yellow bezel around the fuel filler inlet. • Fuels containing more than 85%
ethanol or E100 fuel.
• Yellow fuel filler housing.
• Fuels containing methanol.
• Yellow E85 label on the fuel tank filler
door. • Fuels containing metallic-based
additives, including manganese-based
compounds.
• Fuels containing the octane booster
additive, methylcyclopentadienyl
manganese tricarbonyl (MMT).
• Leaded fuel (using leaded fuel is
prohibited by law).
The use of fuels with metallic compounds
E161513 such as methylcyclopentadienyl
Your vehicle is designed to operate on manganese tricarbonyl (commonly known
regular unleaded gasoline with a minimum as MMT), which is a manganese-based
pump (R+M)/2 octane rating of 87 or fuel additive, will impair engine
regular unleaded gasoline blended with a performance and affect the emission
maximum of 85% ethanol (E85). control system.

Some fuel stations, particularly those in Do not be concerned if the engine

high altitude areas, offer fuels posted as sometimes knocks lightly. However, if the
regular unleaded gasoline with an octane engine knocks heavily while using fuel with
rating below 87. We do not recommend the recommended octane rating, contact
these fuels. an authorized dealer to prevent any engine
damage.
For best overall vehicle and engine
performance, premium fuel with an octane
rating of 91 or higher is recommended. The
performance gained by using premium fuel
is most noticeable in hot weather as well
as other conditions, for example when
towing a trailer. See Towing (page 268).
Do not use any fuel other than those
recommended because they could lead to
engine damage that will not be covered by
the vehicle Warranty.

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 Fuel and Refueling

Switching Between E85 and Using low sulfur diesel fuel

Gasoline (16-500 ppm) or high sulfur
diesel fuel (greater than 500
We do not recommend repeatedly ppm) in your diesel engine will cause
alternating between E85 and gasoline. If certain emission components to
you switch from using E85 to gasoline, or malfunction which may also cause the
from gasoline to E85, add as much fuel as service engine soon light to illuminate
possible, at least half a tank. Drive your indicating an emissions-related concern.
vehicle immediately for a minimum of 5 mi
(8 km) to allow it to adapt to the change Diesel fuel is adjusted seasonally for cold
in ethanol concentration. If you use E85 temperature. For best results at
exclusively, we recommend that you fill temperatures below 19°F (-7°C), it is
the fuel tank with regular unleaded recommended to use a diesel fuel which
gasoline at each scheduled oil change. has been seasonally adjusted for the
ambient conditions.

FUEL QUALITY - DIESEL Fuel Requirements - Choosing The

Right Fuel: Vehicles Operated
Fuel Requirements - Choosing The Where Ultra Low Sulfur Diesel Fuel
Right Fuel: Vehicles Operated Is Not Required
Where Ultra Low Sulfur Diesel Fuel
Is Required (United For the engine to operate reliably on
States/Canada/Puerto Rico/U.S. low-sulfur or high-sulfur diesel fuel, the
Virgin Islands And Other Locales) engine must be a factory built high-sulfur
engine (available as a dealer order option
You should use Ultra-Low Sulfur Diesel for select markets) or an ultra low sulfur
fuel (also known as ULSD) designated as diesel fuel configured engine that has been
number 1-D or 2-D with a maximum of retrofitted for high-sulfur diesel fuel using
15-ppm sulfur in your diesel vehicle. You Ford Motor Company dealer service parts.
may operate your vehicle on diesel fuels Failure to use retrofit components other
containing up to 20% biodiesel, also than those available through your
known as B20. These fuels should meet authorized dealer will result in coolant
the ASTM D975 diesel or the ASTM D7467 system damage, engine overheating,
B6-B20 biodiesel industry specifications. selective catalyst reduction system or
Outside of North America, use fuels diesel particulate filter damage and
meeting EN590 or equivalent local market possible base engine damage.
standard.
Use only a diesel engine configured for use
Note: The vehicle Warranty does not cover with high sulfur diesel fuel in markets with
damage caused by using an improper type diesel fuel that has sulfur content greater
of fuel or fuel additive. than 15 ppm. Using low sulfur diesel fuel
Note: Do not blend used engine oil with (16–500 ppm) or high sulfur diesel fuel
diesel fuel under any circumstances. (greater than 500 ppm) in a diesel engine
Blending used oil with the fuel will designed to use only Ultra Low Sulfur
significantly increase your vehicle’s exhaust Diesel fuel may result in damage to engine
emissions and reduce engine life due to emission control devices and the
increased internal wear. aftertreatment system, potentially
rendering the vehicle inoperable.

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 Fuel and Refueling

Vehicles with engines configured for use You may operate your vehicle on diesel
with high sulfur diesel fuel are only fuels containing up to 20% biodiesel, also
available for sale in countries where ultra known as B20.
low sulfur diesel fuel is generally not Biodiesel fuel is a chemically converted
available or mandated by the government. product from renewable fuel sources, such
Vehicles originally sold in a ultra low sulfur as vegetable oils, animal fats and waste
diesel fuel market that are subsequently cooking greases.
exported to non- ultra low sulfur diesel fuel
markets will need to be retrofitted (at the To help achieve acceptable engine
customer’s expense using Ford authorized performance and durability when using
dealer service parts) in order to be reliably biodiesel in your vehicle:
operated on non- ultra low sulfur diesel • Confirm the biodiesel content of the
fuel. fuel to be B20 (20% biodiesel) or less
Biodiesel • Only use biodiesel fuel of good quality
that complies with industry standards
WARNINGS • Follow the recommended service
Do not use home heating oil, maintenance intervals. See
agricultural fuel, raw fats and oils, Scheduled Maintenance (page 573).
waste cooking greases, biodiesel • Do not store biodiesel fuel in the fuel
fuels greater than 20% or any diesel fuel tank for more than 1 month
not intended for highway use. Damage to
the fuel injection system, engine and • Consider changing brands or reducing
exhaust catalyst can occur if an improper biodiesel content if you have cold
fuel is used. Do not add gasoline, gasohol temperature fuel gelling issues or a
or alcohol to diesel fuel. This practice frequent LOW FUEL PRESSURE
creates a serious fire hazard and engine message appearing
performance problems. • Do NOT use raw oils, fats or waste
cooking greases
Do not mix diesel fuel with gasoline,
gasohol or alcohol. This could cause Use of biodiesel in concentrations greater
an explosion resulting in personal than 20% may cause damage to your
injury. vehicle, including engine and/or exhaust
after-treatment hardware (exhaust
Do not add gasoline, gasohol or catalyst and particulate filter) failures.
alcohol to diesel fuel. This practice Concentrations greater than 20% can also
creates a serious fire hazard resulting cause fuel filter restrictions that may result
in personal injury and engine performance in a lack of power or damage to fuel
problems. system components, including fuel pump
Do not use home heating oil or any and fuel injector failures.
diesel fuel not intended for highway SAE 5W-40 or SAE 15W-40 oil is
use. Damage to the fuel injection recommended for fuels with greater than
system, engine, exhaust catalyst and diesel 5% biodiesel (B5). Refer to the Special
particulate filter can occur if an improper operating conditions section under the
fuel is used. Red dye is used to identify Schedule Maintenance chapter for more
fuels intended for agricultural and information about oil change intervals and
non-highway use. other maintenance when operating on
biodiesel.

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 Fuel and Refueling

Look for a label on the fuel pump to Do not use alcohol-based additives to
confirm the amount of biodiesel contained improve cetane quality, to prevent fuel
in a diesel fuel. Biodiesel content is often gelling or any other use. The use of alcohol
indicated with the letter B followed by the additives may result in damage to the fuel
percent of biodiesel in the fuel. For injectors and system. See Capacities and
example, B20 indicates a fuel containing Specifications (page 427).
20% biodiesel. Ask the service station The Vehicle Warranty may not cover
attendant to confirm the biodiesel content repairs needed to correct the effects of
of a diesel fuel if you do not see a label on using an aftermarket product that does
the fuel pump. not meet Ford specifications in your fuel.
Biodiesel fuels degrade more easily than
diesel fuels not containing biodiesel and
should not be stored in the fuel tank for FUEL QUALITY - GASOLINE
more than 1 month. If you plan to park or
store your vehicle for more than 1 month, Choosing the Right Fuel
then you should empty your vehicle fuel
tank of biodiesel fuel. You should fill the
tank with a pure petroleum-based diesel
fuel and run your vehicle for a minimum of
30 minutes.
Note: Degraded or oxidized biodiesel can
damage fuel system seals and plastics and
corrode steel parts.
E161513
During cold weather, if you have problems
operating on biodiesel, you may need to We recommend regular unleaded gasoline
use a diesel fuel with lower biodiesel with a minimum pump (R+M)/2 octane
content, try another brand, or discontinue rating of 87. Some fuel stations offer fuels
the use of biodiesel. posted as regular unleaded gasoline with
an octane rating below 87, particularly in
Diesel Fuel Additives high altitude areas. We do not recommend
It should not be necessary to add any fuels with an octane rating below 87.
aftermarket additives to your fuel if you Do not use any fuel other than those
use a high quality diesel fuel that conforms recommended because they could lead to
to ASTM industry specifications. engine damage that may not be covered
Aftermarket additives can damage the fuel by the vehicle Warranty.
injector system or engine.
Note: Use of any fuel other than those
Use Motorcraft® cetane booster or an recommended can impair the emission
equivalent cetane booster additive if you control system and cause a loss of vehicle
suspect fuel has low cetane. Use performance.
Motorcraft® anti-gel & performance
improver or an equivalent additive if there Do not use:
is fuel gelling. • Diesel fuel.
• Fuels containing kerosene or paraffin.
• Fuel containing more than 15% ethanol
or E85 fuel.

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 Fuel and Refueling

• Fuels containing methanol. SELECTIVE CATALYTIC

• Fuels containing metallic-based REDUCTION SYSTEM - DIESEL
additives, including manganese-based
compounds. Your vehicle may have a selective catalytic
• Fuels containing the octane booster reduction system. The system helps reduce
additive, methylcyclopentadienyl emission levels of oxides of nitrogen from
manganese tricarbonyl (MMT). the exhaust system. The system
• Leaded fuel (using leaded fuel is automatically injects diesel exhaust fluid
prohibited by law). into the exhaust system to enable correct
selective catalytic reduction system
The use of fuels with metallic compounds function.
such as methylcyclopentadienyl
manganese tricarbonyl (commonly known Note: Selective catalytic reduction systems
as MMT), which is a manganese-based are not fitted to vehicles in markets where
fuel additive, will impair engine only high-sulfur diesel fuel is available.
performance and affect the emission
control system.
Diesel Exhaust Fluid Level
Do not be concerned if the engine In order for the system to operate correctly
sometimes knocks lightly. However, if the you must maintain the diesel exhaust fluid
engine knocks heavily while using fuel with level.
the recommended octane rating, contact A warning message appears in the
an authorized dealer to prevent any engine information display when the diesel
damage. exhaust fluid level is low. If a warning
message appears, refill the diesel exhaust
RUNNING OUT OF FUEL fluid tank as soon as possible. See
Information Messages (page 128).
Avoid running out of fuel because this Filling the Diesel Exhaust Fluid
situation may have an adverse effect on
Tank
engine components.
If you have run out of fuel: WARNINGS
• You may need to cycle the ignition from Keep diesel exhaust fluid out of
off to on several times after refueling reach of children. Avoid contact with
to allow the fuel system to pump the skin, eyes or clothing. In case of
fuel from the tank to the engine. On contact with your eyes, flush immediately
restarting, cranking time will take a few with water and get prompt medical
seconds longer than normal. With attention. In case of contact with your skin,
keyless ignition, just start the engine. clean immediately with soap and water. If
Crank time will be longer than usual. you swallow any diesel exhaust fluid, drink
plenty of water, call a physician
• Normally, adding 1.06 gal (4 L) of fuel immediately.
is enough to restart the engine. If the
vehicle is out of fuel and on a steep
grade, more than 1.06 gal (4 L) may be
required.

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 Fuel and Refueling

WARNINGS
Only refill the diesel exhaust fluid
tank in a well ventilated area. When
you remove the diesel exhaust fluid
tank filler cap or a diesel exhaust fluid
container cap, ammonia vapors may
escape. Ammonia vapors can be irritating
to skin, eyes and mucous membranes. )

E163354
Inhaling ammonia vapors can cause E163354

burning to the eyes, throat and nose and Only use diesel exhaust fluid that is
cause coughing and watery eyes. certified by the American Petroleum
Institute (API). Non-certified diesel exhaust
fluid use can cause damage not covered
by the vehicle Warranty.
Note: Do not put diesel exhaust fluid in the
fuel tank. This can cause damage not
covered by the vehicle Warranty.
You can purchase diesel exhaust fluid at
an authorized dealer, most highway truck
stops or you can contact roadside
assistance for help in finding a retailer that
sells diesel exhaust fluid. In addition, there
is a government website to help you find
the nearest location to purchase diesel
exhaust fluid:
http://www.discoverdef.com.

Filling the Diesel Exhaust Fluid Tank

Using a Fuel Station Pump
Filling the diesel exhaust fluid tank using
a nozzle is similar to fuel fill. The nozzle
shuts off automatically when the tank is
full.

Filling the Diesel Exhaust Fluid Tank

Using a Container
E226045
The following procedure applies to
The diesel exhaust fluid tank has a blue Motorcraft diesel exhaust fluid or similar
filler cap. The tank is behind the left-hand fluid containers. Always follow the
front wheel. Fill the tank using a fluid pump manufacturer's instructions.
at a diesel exhaust fluid filling station or a
1. Remove the diesel exhaust fluid
diesel exhaust fluid container. We
container cap. Place the spout on to
recommend Motorcraft® diesel exhaust
the container and tighten it until you
fluid. See Capacities and Specifications
feel a strong resistance.
(page 427).

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 Fuel and Refueling

2. Remove the diesel exhaust fluid tank Diesel Exhaust Fluid Warning
filler cap. Messages and Vehicle Operations
3. Insert the spout in to the filler neck until
the seal on the spout seats on to the WARNINGS
filler neck. Pour the fluid in to the tank. Diesel exhaust fluid must be refilled
When the tank is full the fluid will stop when low or replaced when
flowing automatically. contaminated or your vehicle speed
becomes limited to 50 mph (80 km/h). In
4. Return the container to the vertical these conditions, drive with caution and
position slightly below the diesel refill diesel exhaust fluid immediately. If
exhaust fluid filler neck. Allow any fluid the diesel exhaust fluid becomes empty
remaining in the spout to drain back in or contaminated and fluid is not replaced,
to the container. your vehicle becomes limited to engine idle
5. Remove the spout from the diesel only once stopped. In these conditions, be
exhaust fluid filler neck. Replace the cautious where you stop your vehicle
diesel exhaust fluid tank cap. because you may not be able to drive long
6. Remove the spout from the diesel distances or maintain highway speeds until
exhaust fluid container and replace the you refill or replace the diesel exhaust fluid.
cap. Tampering with or disabling selective
Note: If there is diesel exhaust fluid left in catalytic reduction system results in
the container retain it for later use. The severe vehicle performance
spout is re-useable. Wash the spout with limitation including eventual speed limiting
clean water prior to storage. Do not use the to 5 mph (5 km/h).
diesel exhaust fluid spout with any other
fluid. The information display shows a series of
messages about the amount of diesel
Filling the Diesel Exhaust Fluid Tank in exhaust fluid available. A systems check
Cold Climates displays messages indicating the amount
Diesel exhaust fluid may freeze if the of diesel exhaust fluid available or displays
ambient temperature is below 12°F (-11°C). a warning message indicating the
Your vehicle has a preheating system approximate distance remaining as the
which allows diesel exhaust fluid to fluid in the diesel exhaust fluid tank nears
operate below 12°F (-11°C). If you do not empty. See Information Messages
use your vehicle for an extended period (page 128).
when the ambient temperature is below As the diesel exhaust fluid level
12°F (-11°C), the fluid in the tank may nears empty, the warning
freeze. If the tank is overfilled and the fluid E163176 symbol displays and a series of
freezes it may damage the tank. This is not tones and messages starting at 500 mi
covered by the vehicle warranty. (800 km) remaining before diesel exhaust
fluid is depleted. The warning symbol and
messages continue until you refill the
diesel exhaust fluid tank.

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 Fuel and Refueling

Continued driving without refilling results • Avoid spilling diesel exhaust fluid on
in the following actions as required by the painted surfaces, carpeting or plastic
California Air Resources Board (CARB) and components. Immediately wipe away
the U.S. Environmental Protection Agency any diesel exhaust fluid that has spilled
(EPA): with a damp cloth and water. If it has
• Within a preset distance to empty, already crystallized, use warm water
speed is limited upon vehicle restart. and a sponge.
Prior to this occurring a message • Store diesel exhaust fluid out of direct
appears in the information display. sunlight and in temperatures between
• Further vehicle operation without 23°F (-5°C) and 68°F (20°C).
refilling the diesel exhaust fluid tank • Diesel exhaust fluid freezes below 12°F
causes the engine to enter an idle-only (-11°C).
condition. This only occurs upon vehicle • Do not store the diesel exhaust fluid
refueling or at an extended idle. A bottle in your vehicle. If it leaks it could
message indicates the required actions cause damage to interior components
to resume normal operation. It is or release an ammonia odor inside your
required to add a minimum of 1.0 gal vehicle.
(3.8 L) of diesel exhaust fluid to the
tank to exit the idle-only condition, but • Diesel exhaust fluid is non-flammable,
your vehicle is still in the speed-limiting non-toxic, colorless and water-soluble
mode until you refill the tank liquid.
completely. • The system has a diesel exhaust fluid
quality sensor. Dilution of diesel
Note: For either vehicle speed limiting or
exhaust fluid or use of any other liquid
idle-only condition, normal vehicle operation
in the SCR system leads to a diesel
resumes when you refill the diesel exhaust
exhaust fluid system fault, eventually
fluid tank.
leading to the vehicle only operating in
Note: When filling the diesel exhaust fluid idle-only mode.
tank from empty, there may be a short delay • Do not dilute diesel exhaust fluid with
before detecting the increased level of fluid. water or any other liquid.
The increased level detection must occur
before your vehicle returns to full power. • An ammonia odor may be smelled
when the cap is removed or during
Diesel Exhaust Fluid Guidelines refill. Refill diesel exhaust fluid in a well
and Information ventilated area.

• Use only diesel exhaust fluid that

carries the American Petroleum
Institute (API) certified diesel exhaust
fluid trademark or ISO 22241.
• Do not put diesel exhaust fluid in the
diesel fuel tank.
• Do not overfill the diesel exhaust fluid
tank.
• Diesel exhaust fluid is corrosive.
• Do not re-use the diesel exhaust fluid
container once it is emptied.

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 Fuel and Refueling

Typical Diesel Exhaust Fluid Usage Note: For vehicle speed limiting or idle-only
When Using the Power Take Off (PTO) condition, normal vehicle operation resumes
when you repair the contaminated system.
Continuous PTO use—Minimal PTO use To service a contaminated or inoperative
system, see an authorized dealer.
0–7,800 mi (0–12,550 km)
REFUELING - GASOLINE
Contaminated Diesel Exhaust
Fluid or Inoperative Selective WARNINGS
Catalytic Reduction System
Fuel vapor burns violently and a fuel
Selective catalytic reduction systems are fire can cause severe injuries.
sensitive to contamination of the diesel
exhaust fluid. Maintaining the purity of the Read and follow all the instructions
fluid is important to avoid system on the pump island.
malfunctions. If you remove or drain the Turn off your engine when you are
diesel exhaust fluid tank, do not use the refueling.
same fluid to refill the tank. The system
has a sensor to monitor fluid quality. Do not smoke if you are near fuel or
refueling your vehicle.
A warning lamp illuminates and
a message appears in the Keep sparks, flames and smoking
E163176 information display if the system materials away from fuel.
becomes contaminated or inoperative.
Stay outside your vehicle and do not
Continued driving without replacing diesel leave the fuel pump unattended
exhaust fluid or having the selective when refueling your vehicle. This is
catalytic reduction system repaired results against the law in some places.
in the following actions as required by the Keep children away from the fuel
California Air Resources Board (CARB) and pump; never let children pump fuel.
U.S. Environmental Protection Agency
(EPA): Do not use personal electronic
• Within a preset distance to empty, devices while refueling.
speed is limited upon vehicle restart. Wait at least 10 seconds before
Prior to this occurring a message removing the fuel pump nozzle to
appears in the information display. allow any residual fuel to drain into
• Further vehicle operation without the fuel tank.
replacing contaminated diesel exhaust Stop refueling after the fuel pump
fluid causes the engine to enter an nozzle automatically shuts off for the
idle-only condition. This only occurs second time. Failure to follow this
upon vehicle refueling, vehicle idling in will fill the expansion space in the fuel tank
park for 1 hour, or engine shutdown for and could lead to fuel overflowing.
10 minutes or more and is indicated by
a message in the information display Do not remove the fuel pump nozzle
indicating required actions to resume from its fully inserted position when
normal operation. refueling.

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 Fuel and Refueling

Use the following guidelines to avoid 5. To install the cap, align the tabs on the
electrostatic charge build-up when filling cap with the notches on the filler pipe.
an ungrounded fuel container: 6. Turn the filler cap clockwise 1/4 of a
• Place approved fuel container on the turn clockwise until it clicks at least
ground. once.
• Do not fill a fuel container while it is in If the Check Fuel Cap light or a Check Fuel
the vehicle (including the cargo area). Cap message appears in the instrument
• Keep the fuel pump nozzle in contact cluster and stays on after you start the
with the fuel container while filling. engine, you may not have installed the fuel
filler properly.
• Do not use a device that would hold
the fuel pump handle in the fill position. If the fuel cap light remains on, at the next
opportunity, safely pull off of the road,
Fuel Filler Cap remove the fuel filler cap, align the cap
properly and reinstall it. The check fuel cap
WARNINGS light or Check fuel cap message may not
The fuel system may be under reset immediately. It may take several
pressure. If you hear a hissing sound driving cycles for the indicators to turn off.
near the fuel filler door, do not refuel A driving cycle consists of an engine
until the sound stops. Otherwise, fuel may start-up (after four or more hours with the
spray out, which could cause serious engine off) followed by normal city and
personal injury. highway driving.
If you do not use the proper fuel filler
cap, excessive pressure or vacuum REFUELING - DIESEL
in the fuel tank may damage the fuel
system or cause the fuel cap to disengage WARNINGS
in a collision, which may result in possible
personal injury. Read and follow all the instructions
on the pump island.
Note: If you must replace the fuel filler cap, Stay outside your vehicle and do not
replace it with a fuel filler cap that is leave the fuel pump unattended
designed for your vehicle. The customer when refueling your vehicle.
warranty may be void for any damage to the Keep children away from the fuel
fuel tank or fuel system if the correct pump. Never let children pump fuel.
genuine Ford, Motorcraft or other certified
fuel filler cap is not used. Wait at least 10 seconds before
removing the fuel pump nozzle to
Your fuel tank filler cap has an indexed
allow any residual fuel to drain into
design with a 1/4th turn on and off feature.
the fuel tank.
When fueling your vehicle:
Do not remove the fuel pump nozzle
1. Put your vehicle in park (P).
from its fully inserted position when
2. Switch the engine off. refueling.
3. Carefully turn the filler cap
counterclockwise until it spins off.
4. Pull to remove the cap from the fuel
filler pipe.

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 Fuel and Refueling

WARNINGS Diesel fuel must not be stored in a

When refueling always shut the galvanized container. The fuel will dissolve
engine off and never allow sparks or the zinc in the galvanized container. The
open flames near the fuel tank filler zinc will then remain in the fuel. If you run
valve. Never smoke or use a cell phone the contaminated fuel through the engine,
while refueling. Fuel vapor is extremely the zinc will deposit in the fuel injectors
hazardous under certain conditions. Avoid causing expensive-to-repair damage.
inhaling excess fumes. Diesel fuel dispensing nozzle fill rate
Stop refueling after the fuel pump
nozzle automatically shuts off for the Your vehicle has a fuel fill pipe that is able
second time. Failure to follow this to accept fuel up to 20 gal (76 L) per
will fill the expansion space in the fuel tank minute from an 1.2 in (30 mm)
and could lead to fuel overflowing. fuel-dispensing nozzle. Pumping fuel at
greater flow rates may result in premature
The fuel system may be under nozzle shut-off or spit back.
pressure. If the fuel filler cap is
venting vapor or if you hear a hissing Truck stops have pumps and nozzles
sound, wait until it stops before completely designed for larger, heavy-duty trucks.
removing the fuel filler cap. Otherwise, fuel When refueling at truck stops: if the nozzle
may spray out and injure you or others. shuts off repeatedly when refueling, wait
5–10 seconds; then use a slower rate of
If you do not use the proper fuel filler flow, do not depress the nozzle trigger as
cap, excessive pressure or vacuum far.
in the fuel tank may damage the fuel
system or cause the fuel cap to disengage Refueling
in a collision, which may result in possible
personal injury. When fueling your vehicle do the following:
1. Fully open the fuel tank filler door until
Note: If you must replace the fuel filler cap, it engages and remove the fuel tank
replace it with a fuel filler cap designed for filler cap. The fuel tank filler cap has
your vehicle. The vehicle Warranty may be an indexed design with a 1/4 turn
void for any damage to the fuel tank or fuel on/off feature. Carefully turn the filler
system if the correct genuine Ford or cap counterclockwise until it spins off.
Motorcraft® fuel filler cap is not used.

Fueling Tips
If air is allowed to enter the fuel system the
engine automatically purges any trapped
air. To purge the air sooner: prior to engine
start, prime the system by turning the key
to on for 30 seconds then to off. Repeat
this several times. The engine may run
rough and produce white smoke while air
is in the system. This is normal.
Use only clean, approved containers that
will prevent the entry of dirt or water
whenever you store diesel fuel.

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 Fuel and Refueling

E119081

4. Slightly raise the fuel pump nozzle and

then slowly remove it.
5. Replace the fuel tank filler cap and
close the fuel tank filler door.
Note: Do not attempt to start the engine
if you have filled the fuel tank with incorrect
fuel. Incorrect fuel use can cause damage
not covered by the vehicle Warranty. Have
E139202 your vehicle checked immediately.
2. Insert the fuel pump nozzle up to the Dual Fuel Tanks (If Equipped)
first notch on the nozzle A. Keep it
resting on the cover of the fuel tank Your vehicle may have a dual fuel tank
filler pipe opening. delivery system which operates
independently and automatically. The fuel
A pump in the front fuel tank delivers fuel to
the engine. When the fuel level in the front
fuel tank drops below three quarter full,
fuel automatically transfers from the rear
fuel tank to the front fuel tank. Whenever
there is fuel in the rear fuel tank, the front
fuel tank level remains between half and
three quarter full.
Note: If your vehicle runs out of fuel, you
must add fuel to the front fuel tank to
E139203
B restart the engine.

3. Hold the fuel pump nozzle in the lower

position B when refueling. Holding the FUEL CONSUMPTION
fuel pump nozzle in the higher position
A may affect the flow of fuel and shut The advertised capacity is the maximum
off the fuel pump nozzle before the fuel amount of fuel that you can add to the fuel
tank is full. tank after running out of fuel. Included in
the advertised capacity is an empty
reserve. The empty reserve is an
unspecified amount of fuel that remains
in the fuel tank when the fuel gauge
indicates empty.

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 Fuel and Refueling

Note: The amount of fuel in the empty Keep a record for at least one month and
reserve varies and should not be relied upon record the type of driving (city or highway).
to increase driving range. This provides an accurate estimate of your
vehicle's fuel economy under current
Filling the Fuel Tank driving conditions. Keeping records during
summer and winter will show how
For consistent results when refueling: temperature impacts fuel economy.
• Turn the ignition off before fueling; an
inaccurate reading results if the engine Conditions
is left running.
• Heavily loading your vehicle reduces
• Use the same fill rate fuel economy.
(low-medium-high) each time the tank
is filled. • Carrying unnecessary weight in your
vehicle may reduce fuel economy.
• Allow no more than one automatic
shut-off when refueling. • Adding certain accessories to your
vehicle such as bug deflectors, rollbars
Results are most accurate when the filling or light bars, running boards and ski
method is consistent. racks may reduce fuel economy.
Calculating Fuel Economy • Using fuel blended with alcohol may
lower fuel economy.
Do not measure fuel economy during the • Fuel economy may decrease with lower
first 1,000 mi (1,600 km) of driving (this is temperatures.
your engine’s break-in period). A more
• Fuel economy may decrease when
accurate measurement is obtained after
driving short distances.
2,000 mi (3,200 km) to 3,000 mi
(4,800 km). Also, fuel expense, frequency • You will get better fuel economy when
of fill ups or fuel gauge readings are not driving on flat terrain than when driving
accurate ways to measure fuel economy. on hilly terrain.
1. Fill the fuel tank completely and record
the initial odometer reading. EMISSION CONTROL SYSTEM
2. Each time you fill the fuel tank, record - GASOLINE
the amount of fuel added.
3. After at least three fill ups, fill the fuel WARNINGS
tank and record the current odometer Do not park, idle or drive your vehicle
reading. on dry grass or other dry ground
4. Subtract your initial odometer reading cover. The emission system heats up
from the current odometer reading. the engine compartment and exhaust
system, creating the risk of fire.
To calculate L/100 km (liters per 100
kilometers) fuel consumption, multiply the Exhaust leaks may result in entry of
liters used by 100, then divide by kilometers harmful and potentially lethal fumes
traveled. To calculate MPG (miles per into the passenger compartment. If
gallon) fuel consumption, divide miles you smell exhaust fumes inside your
traveled by gallons used. vehicle, have your vehicle inspected
immediately. Do not drive if you smell
exhaust fumes.

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 Fuel and Refueling

Your vehicle has various emission control an emission control device or prevent it
components and a catalytic converter that from working. Information about your
enables it to comply with applicable vehicle’s emission system is on the Vehicle
exhaust emission standards. Emission Control Information Decal
To make sure that the catalytic converter located on or near the engine. This decal
and other emission control components also lists engine displacement.
continue to work properly: Please consult your warranty information
• Use only the specified fuel listed. for complete details.
• Avoid running out of fuel. On-Board Diagnostics (OBD-II)
• Do not turn off the ignition while your
vehicle is moving, especially at high Your vehicle has a computer known as the
speeds. on-board diagnostics system (OBD-II) that
monitors the engine’s emission control
• Have the items listed in scheduled system. The system protects the
maintenance information performed environment by making sure that your
according to the specified schedule. vehicle continues to meet government
The scheduled maintenance items listed emission standards. The OBD-II system
in scheduled maintenance information are also assists a service technician in properly
essential to the life and performance of servicing your vehicle.
your vehicle and to its emissions system. When the service engine soon
If you use anything other than Ford, indicator illuminates, the OBD-II
Motorcraft or Ford-authorized parts for system has detected a
maintenance replacements or for service malfunction. Temporary malfunctions may
of components affecting emission control, cause the service engine soon indicator to
such non-Ford parts should be equivalent illuminate. Examples are:
to genuine Ford Motor Company parts in
performance and durability. 1. Your vehicle has run out of fuel—the
engine may misfire or run poorly.
Illumination of the service engine soon
2. Poor fuel quality or water in the
indicator, charging system warning light or
fuel—the engine may misfire or run
the temperature warning light, fluid leaks,
poorly.
strange odors, smoke or loss of engine
power could indicate that the emission 3. The fuel fill inlet may not have closed
control system is not working properly. properly. See Refueling (page 192).
An improperly operating or damaged 4. Driving through deep water—the
exhaust system may allow exhaust to electrical system may be wet.
enter the vehicle. Have a damaged or You can correct these temporary
improperly operating exhaust system malfunctions by filling the fuel tank with
inspected and repaired immediately. good quality fuel, properly closing the fuel
Do not make any unauthorized changes to fill inlet or letting the electrical system dry
your vehicle or engine. By law, vehicle out. After three driving cycles without these
owners and anyone who manufactures, or any other temporary malfunctions
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles
are not permitted to intentionally remove

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 Fuel and Refueling

present, the service engine soon indicator position for 15 seconds without cranking
should stay off the next time you start the the engine. If the service engine soon
engine. A driving cycle consists of a cold indicator blinks eight times, it means that
engine startup followed by mixed city and the vehicle is not ready for I/M testing; if
highway driving. No additional vehicle the service engine soon indicator stays on
service is required. solid, it means that your vehicle is ready
for I/M testing.
If the service engine soon indicator remains
on, have your vehicle serviced at the first The OBD-II system checks the emission
available opportunity. Although some control system during normal driving. A
malfunctions detected by the OBD-II may complete check may take several days.
not have symptoms that are apparent, If the vehicle is not ready for I/M testing,
continued driving with the service engine you can perform the following driving cycle
soon indicator on can result in increased consisting of mixed city and highway
emissions, lower fuel economy, reduced driving:
engine and transmission smoothness and
lead to more costly repairs. 1. 15 minutes of steady driving on an
expressway or highway followed by 20
Readiness for Inspection and minutes of stop-and-go driving with at
Maintenance (I/M) Testing least four 30-second idle periods.
Some state and provincial and local 2. Allow your vehicle to sit for at least
governments may have eight hours with the ignition off. Then,
Inspection/Maintenance (I/M) programs start the vehicle and complete the
to inspect the emission control equipment above driving cycle. The vehicle must
on your vehicle. Failure to pass this warm up to its normal operating
inspection could prevent you from getting temperature. Once started, do not turn
a vehicle registration. off the vehicle until the above driving
cycle is complete.
If the service engine soon
indicator is on or the bulb does If the vehicle is still not ready for I/M
not work, your vehicle may need testing, you need to repeat the above
service. See On-Board Diagnostics. driving cycle.

Your vehicle may not pass the I/M test if

the service engine soon indicator is on or
not working properly (bulb is burned out),
or if the OBD-II system has determined
that some of the emission control systems
have not been properly checked. In this
case, the vehicle is not ready for I/M
testing.
If the vehicle’s engine or transmission has
just been serviced, or the battery has
recently run down or been replaced, the
OBD-II system may indicate that the
vehicle is not ready for I/M testing. To
determine if the vehicle is ready for I/M
testing, turn the ignition key to the on

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 Fuel and Refueling

EMISSION CONTROL SYSTEM Diesel Particulate Filter Maintenance

- DIESEL You must properly maintain your vehicle's
diesel particulate filter in order for it to
Oxidation Catalytic Converter and function properly.
Diesel Particulate Filter System (If Do not disregard maintenance messages
Equipped) that appear in the information display.
Failure to follow the instructions of an
WARNING information message may degrade vehicle
The normal operating temperature performance and could lead to engine
of the exhaust system is very high. damage that may not be covered by the
Never work around or attempt to vehicle Warranty.
repair any part of the exhaust system until Failure to perform active or operator
it has cooled. Use special care when commanded regeneration when instructed
working around the diesel oxidation could result in a clogged diesel particulate
catalytic converter or the diesel particulate filter. If the diesel particulate filter fills
filter. The diesel oxidation catalytic beyond the regeneration threshold, your
converter and the diesel particulate filter vehicle disables the ability for active and
heat up to very high temperatures after operator commanded regeneration. This
only a short period of engine operation and could result in irreversible damage to the
remain hot after you switch the engine off. diesel particulate filter requiring
replacement that may not be covered by
Your vehicle has a diesel particulate filter. the vehicle Warranty.
The diesel particulate filter is an inline filter
in the exhaust system that reduces carbon Passive Regeneration
emissions by trapping exhaust particles In passive regeneration, the exhaust
before they reach the tailpipe. The diesel system temperature and constituents
particulate filter looks similar to a automatically clean the filter by oxidizing
traditional exhaust catalyst and is part of the soot. Cleaning automatically occurs
the exhaust system under your vehicle. The during normal vehicle operating conditions
filter couples to a diesel oxidation catalyst due to driving patterns.
that reduces the amount of harmful
exhaust emitted from the tailpipe. As soot Active Regeneration
gathers in the system, it begins to restrict
the filter. The system must periodically Once the diesel particulate filter is full of
clean the soot that gathers inside the filter. exhaust particles, the engine control
This is carried out in two ways, passive module commands the exhaust system to
regeneration and active regeneration. Both clean the filter through active regeneration.
methods occur automatically and require Active regeneration requires the engine
no actions from the driver. During either computer to raise the exhaust temperature
one of these regeneration methods, to eliminate the particles. During cleaning,
although you may notice a change in the particles convert to harmless gasses.
exhaust tone. At certain times, the Once cleaned the diesel particulate filter
information display shows various continues trapping exhaust particles.
messages related to the diesel particulate
filter. See Information Messages (page
128).

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 Fuel and Refueling

The regeneration process operates more particulate filter system. Operator

efficiently when you drive your vehicle at commanded regeneration allows you to
a constant speed above 30 mph manually start regeneration of the diesel
(48 km/h) and at a steady engine speed particulate filter at idle to clean the filter.
for approximately 20 minutes. The If you are not sure whether your vehicle has
frequency and duration of regeneration this feature, contact an authorized dealer.
fluctuates by how you drive your vehicle,
outside air temperature and altitude. For When to Carry Out Operator Commanded
most driving, regeneration frequency varies Regeneration
from 100–500 mi (160–805 km) between You can use the operator commanded
occurrences and each occurrence lasts regeneration feature when a message
9–35 minutes. You can usually reduce the appears in the information display and you
duration of regeneration if you maintain a are not able to drive in a manner that
constant speed above 30 mph (48 km/h). allows effective automatic active
When the engine control module detects regeneration or if you choose to manually
that the diesel particulate filter is nearly start the regeneration of the diesel
full of particulates and you are not particulate filter manually while the vehicle
operating your vehicle in a manner to allow is idle. See Information Messages (page
effective automatic regeneration, 128).
messages appear in the information
display as a reminder for you to drive your Operator Commanded Regeneration
vehicle in order to clean the diesel Precautions and Safe Exhaust Position
particulate filter. If you drive your vehicle WARNING
in a manner to allow effective automatic
regeneration, the information display Failure to comply with the following
shows a cleaning exhaust filter message, instructions for Operator
which is the normal regeneration process. Commanded Regeneration may
You can also choose operator commanded result in fire, serious injury, death or
regeneration to clean the exhaust system property damage.
at this point. See Information Messages
(page 128). Make sure that the louvers located at the
If you are not able to drive in a manner that tip of the exhaust are clear of any
allows effective automatic active obstructions as they are used to introduce
regeneration or you choose to perform fresh air into the tailpipe to cool the
regeneration of the diesel particulate filter exhaust gases as they leave the exhaust
while at idle, then operator commanded system.
regeneration would need to be performed. Before you start operator commanded
regeneration, do the following:
Operator Commanded Regeneration
(If Equipped) • Shift into park (P) and apply the
parking brake on stable, level ground.
If your vehicle is operated with significant
• Park your vehicle outside of any
stationary operation, low speed drive
structure.
cycles less than 25 mph (40 km/h), short
drive cycles, a drive time is less than 10 -
15 minutes or the vehicle does not fully
warm up, passive and active regeneration
may not sufficiently clean the diesel

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 Fuel and Refueling

• Park your vehicle 10–15 ft (3–5 m) follow the next prompts regarding exhaust
away from any obstructions and away position required to initiate operator
from materials that can easily combust commanded regeneration. Be sure to
or melt, for example paper, leaves, understand each prompt. If you are not
petroleum products, fuels, plastics and sure what is being asked by each prompt,
other dry organic material. contact an authorized dealer. The display
• Make sure there is a minimum of 1/8 confirms the operation has started and
tank of fuel. when it has finished.
• Make sure all fluids are at proper levels. If the diesel particulate filter is near or at
saturation, a message requesting
How to Start Operator Commanded permission to initiate filter cleaning
Regeneration appears in the information display. See
Information Messages (page 128).
WARNING Answer yes to this prompt and then follow
Stay clear of the exhaust tailpipe the next prompts regarding exhaust
during regeneration. Hot exhaust position required to initiate operator
gases can burn you badly. commanded regeneration. Be sure to
understand each prompt. If you are not
sure what is being asked by each prompt,
Note: You cannot use the operator contact an authorized dealer. The display
commanded regeneration until the diesel confirms the operation has started and
particulate filter load percentage has when it has finished. You can also drive to
reached 100%. The diesel particulate filter clean the filter.
load percentage fluctuates up and down
when driving your vehicle due to active and When the system is at the point
passive regenerations. of oversaturation, the service
engine warning lamp illuminates
Note: During the use of operator and a message appears in the information
commanded regeneration, you may observe display. You cannot initiate filter cleaning.
a light amount of white smoke. This is You must have your vehicle checked as
normal. soon as possible.
You may not be able to use
operator commanded Once operator commanded regeneration
regeneration if the service engine starts, engine speed increases to
soon warning lamp appears in the approximately 2000–2500 rpm and the
information display cooling fan speed increases. You will hear
a change in audible sound due to engine
Information Display Procedure speed and cooling fan speed increases.
It is not necessary to open the hood on the
Start with your vehicle engine and when it engine compartment. Once operator
has reached the normal operating commanded regeneration completes, the
temperature, press the information display engine speed returns to normal idling. The
control button on the steering wheel. See exhaust system remains very hot for
General Information (page 111). If a several minutes even after regeneration is
message advising that the exhaust filter is complete. Do not reposition the vehicle
full appears in the information display, over materials that could burn until the
press the OK button to set the display to
Y. Answer yes to this prompt and then

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 Fuel and Refueling

exhaust system has had sufficient time to your vehicle off during operator
cool. Depending on the amount of soot commanded regeneration, you may notice
collected by the diesel particulate filter, turbo flutter. This is a normal consequence
ambient temperature and altitude, caused by shutting off a diesel engine
operator commanded regeneration lasts during boosted operation and is considered
approximately 30 minutes. normal.

Operator Commanded Regeneration Filter Service and Maintenance

with Automatic Regeneration Control
(If Equipped) Over time, a slight amount of ash builds
up in the diesel particulate filter, which is
If your vehicle is operated with significant not removed during the regeneration
stationary operation, low speed drive process. The filter may need to be removed
cycles less than 25 mph (40 km/h), short for ash cleaning at approximately
drive cycles, drive time less than 15 minutes 120,000 mi (190,000 km) or it may need
or the vehicle does not fully warm up, to be replaced with a new or
passive and active regeneration may not remanufactured part. Actual mileage
sufficiently clean the diesel particulate varies depending on engine and vehicle
filter system. You can switch off automatic operating conditions. The filter may need
regeneration until better driving conditions to be replaced with a new or
are available, for example steady high remanufactured part at approximately
speed driving. You can then switch 250,000 mi (400,000 km). Actual
automatic regeneration back on to clean mileage varies depending on engine and
the diesel particulate filter. vehicle operating conditions.
Switching Automatic Regeneration If filter service is required, the
Control On and Off engine control system warning
lamp illuminates in the
To switch operator commanded information display.
regeneration on and off, use the
information display control on the steering If there are any issues with the
wheel. See General Information (page diesel particulate filter system,
111). Scroll to the exhaust cleaning the engine control system
message and then select Y or N to switch warning lamp and a service
it On or Off. engine soon warning lamp
illuminate to inform you that
How to Interrupt or Cancel Operator your vehicle requires service. Have your
Commanded Regeneration vehicle checked as soon as possible.
If you need to cancel the operator
commanded regeneration, pressing the
brake, accelerator or switching the engine
off stops the procedure. Depending on the
amount of time you allowed the operator
commanded regeneration to operate, soot
may not have had sufficient time to be fully
eliminated, but the exhaust system and
exhaust gas may still be hot. If you shut

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 Fuel and Refueling

Resonator and Tailpipe Assembly Tampering with a Noise Control

Maintenance System
Aftermarket devices or modifications to Federal law prohibits the following acts or
the exhaust system may reduce the the causing thereof:
effectiveness of the exhaust system as • The removal or rendering inoperative
well as cause damage to the exhaust by any person other than for purposes
system or engine. This may also degrade of maintenance, repair or replacement
vehicle performance and could lead to of any device or element of design
engine damage that may not be covered incorporated into any new vehicle for
by the vehicle Warranty. the purpose of noise control prior to its
sale or delivery to the ultimate
Emission Control System Laws
purchaser or while it is in use.
WARNING • The use of the vehicle after such device
Do not remove or alter the original or element of design has been removed
equipment floor covering or or rendered inoperative by any person.
insulation between it and the metal Among those acts, which the United States
floor of the vehicle. The floor covering and Environmental Protection Agency may
insulation protect occupants of the vehicle presume to constitute tampering are the
from the engine and exhaust system heat acts listed below:
and noise. On vehicles with no original • Removal of hood blanket, fender apron
equipment floor covering insulation, do not absorbers, fender apron barriers,
carry passengers in a manner that permits underbody noise shields or acoustically
prolonged skin contact with the metal absorptive material.
floor. Failure to follow these instructions
may result in fire or personal injury. • Tampering or rendering inoperative the
engine speed governor, to allow engine
speed to exceed manufacturer’s
In the United States, federal law and specifications.
certain state laws prohibit removing or
rendering the emission control system The complexity of the diesel engine makes
inoperative. Similar federal or provincial it so the owner is discouraged from
laws may apply in Canada. We do not attempting to perform maintenance other
recommend any vehicle modification than the services described in this Owner's
without determining applicable law. Manual.
Tampering with emissions If you experience difficulty starting the
control system, including related engine, rough idling, excessive exhaust
sensors or the diesel exhaust smoke, a decrease in engine performance
fluid injection system can result in reduced or excess fuel consumption, perform the
engine power and the service engine soon following checks:
warning lamp illuminating in the • A plugged or disconnected air inlet
information display. system or engine air filter element.
• Water in the fuel filter and water
separator.
• A clogged fuel filter.
• Contaminated fuel.

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 Fuel and Refueling

• Air in the fuel system, due to loose

connections.
• An open or pinched sensor hose.
• Check engine oil level.
• Wrong fuel or oil viscosity for the
climatic conditions.
If these checks do not help you correct the
engine performance problem you are
experiencing, have your vehicle checked
as soon as possible.
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance
On January 1, 1978, Federal regulation
became effective governing the noise
emission on vehicles weighing over
10,000 lb (4,536 kg) Gross Vehicle Weight
Rating. The preceding statements
concerning prohibited tampering acts and
maintenance, and the noise warranty
found in the Warranty Guide, are
applicable to complete chassis cabs over
10,000 lb (4,536 kg) Gross Vehicle Weight
Rating.

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 Transmission

AUTOMATIC TRANSMISSION Neutral (N)

With the gearshift lever in neutral (N), your
WARNING vehicle can be started and is free to roll.
Always apply the parking brake fully Hold the brake pedal down while in this
and make sure you shift into park (P). position.
Switch the ignition off and remove
Drive (D)
the key whenever you leave your vehicle.
Drive (D) is the normal driving position for
Understanding the Shift Positions the best fuel economy. The drive function
of Your Automatic Transmission allows automatic upshifts and downshifts
(If Equipped)
through gears one through six.

M (Manual)
With the gearshift lever in manual (M), the
driver can change gears up or down as
desired. By moving the gearshift lever from
drive position drive (D) to manual (M) you
now have control of selecting the gear you
desire using buttons on the shift lever. See
Understanding your SelectShift
E163183 Automatic™ transmission later in this
section.
Putting your vehicle in or out of gear:
To return to normal drive (D) position,
1. Fully press down the brake pedal. move the shift lever back from manual (M)
to drive (D).
2. Move the gearshift lever into the
desired gear. The transmission operates in gears one
3. Come to a complete stop. through six.
4. Move the gearshift lever and securely Second (2)
latch it in park (P).
Transmission operates in second (2) gear
Park (P) only. Use second (2) gear to start-up on
slippery roads.
This position locks the transmission and
prevents the rear wheels from turning. First (1)
Reverse (R) • Transmission operates in first (1) gear
only.
With the gearshift lever in reverse (R), your
vehicle will move backward. Always come • Provides maximum engine braking.
to a complete stop before shifting into and • Allows upshifts by moving gearshift
out of reverse (R). lever.
• Will not downshift into first (1) gear at
high speeds; allows for first (1) gear
when vehicle reaches slower speeds.

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 Transmission

Forced downshifts Note: If your vehicle is equipped with the

Adaptive Steering System, enabling the
• Allowed in drive (D) with the tow/haul
tow/haul feature will adjust the steering
feature on or off.
response. In tow/haul mode the Adaptive
• Press the accelerator to the floor. Steering system reduces vehicle sensitivity
• Allows transmission to select an to steering inputs at higher vehicle speeds
appropriate gear. while maintaining the ease of parking and
maneuverability at low speeds. See
Tow/Haul Mode Steering (page 256).
WARNING To deactivate the tow/haul feature and
return to normal driving mode, press the
Do not use the tow/haul feature button on the gearshift lever when
when driving in icy or slippery tow/haul is active. The TOW HAUL light
conditions as the increased engine deactivates. Tow/haul also deactivates
braking can cause the rear wheels to slide when you power down your vehicle.
and your vehicle to swing around with the
possible loss of vehicle control. Understanding your SelectShift
Automatic™ transmission (If Equipped)
To activate tow/haul, press the
button on the gearshift lever
E161509 once. The TOW HAUL indicator
light illuminates in the instrument cluster.

The tow/haul feature:

• Delays upshifts to reduce the frequency
of transmission shifting.
• Provides engine braking in all forward
gears, which slows your vehicle and
assists you in controlling your vehicle
when descending a grade.
E163184
• Depending on driving conditions and
load conditions, may downshift the Your vehicle is equipped with a SelectShift
transmission, slow your vehicle and Automatic™ transmission gearshift lever.
control your vehicle speed when The SelectShift Automatic transmission
descending a hill, without pressing the gives you the ability to change gears up or
accelerator pedal. The amount of down (without a clutch) as desired.
downshift braking provided will vary
based upon the amount you press the
brake pedal.
The tow/haul feature improves
transmission operation when towing a
trailer or a heavy load. All transmission
gear ranges are available when using
tow/haul.

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 Transmission

In order to prevent the engine from running With the gearshift lever in drive (D), press
at too low an RPM, which may cause it to the – button to active PRS. The available
stall, SelectShift will still automatically and selected gears are indicated on the
make some downshifts if it has determined instrument cluster.
that you have not downshifted in time.
All available gears will display with the
Although SelectShift will make some
current gear indicated. Press the – button
downshifts for you, it will still allow you to
again to lock out gears beginning with the
downshift at any time as long as the
highest gear. Example: press the – button
SelectShift determines that damage will
twice to lock out 6th and 5th gears. Only
not be caused to the engine from
the available gears will display and the
over-revving.
transmission will automatically shift
SelectShift will not automatically upshift, between the available gears. Press the +
even if the engine is approaching the RPM button to unlock gears to allow the
limit. It must be shifted manually by transmission to shift to higher gears. The
pressing the + button. transmission will shift automatically within
Note: Engine damage may occur if you the gear range you select.
maintain excessive engine revving without Manual (M)
shifting.
The SelectShift Automatic transmission Moving the gearshift lever to the manual
feature has two modes: PRS and M mode. (M) position will allow you to manually
select the gear you desire. Only the current
PRS (Progressive Range Selection) gear will display. Use the buttons on the
gearshift lever to manually select gears.
Progressive Range Selection gives you the Press the + button to upshift or the –
ability to lockout gears from the automatic button to downshift. Return the
shifting range. This may provide you with transmission to a different gearshift
an improved driving experience (for position to deactivate manual control.
example, in slippery conditions or when
experiencing a steep grade). Recommended shift speeds
Upshift according to the following chart:

Upshifts when accelerating (recommended for best fuel economy)

Shift from: Gasoline engines Diesel engines

1–2 15 mph (24 km/h) 12 mph (19 km/h)
2–3 25 mph (40 km/h) 19 mph (31 km/h)
3–4 40 mph (64 km/h) 26 mph (42 km/h)
4–5 45 mph (72 km/h) 34 mph (55 km/h)
5–6 50 mph (80 km/h) 46 mph (74 km/h)

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 Transmission

Automatic Transmission Adaptive If the fuse is not blown and the brake
Learning lamps are working properly, the following
procedure allows you to move the gearshift
This feature's design is to increase lever from park (P):
durability and provide consistent shift feel
over the life of your vehicle. A new vehicle 1. Apply the parking brake. Switch the
or transmission may have firm shifts, soft ignition key to 1 (off), then remove the
shifts or both. This operation is normal and key.
does not affect function or durability of the 2. Move the steering column to the full
transmission. Over time, the adaptive down and full rearward position
learning process fully updates transmission (toward the driver’s seat).
operation. Additionally, whenever you
3. Remove the gearshift lever boot.
disconnect the battery or install a new
battery, the system must relearn the 4. Place fingers into hole where you
strategy. removed the gearshift lever boot and
pull top half of shroud up and forward
Brake-Shift Interlock to separate it from the lower half of the
shroud. There is a hinge at the forward
WARNINGS edge of the top shroud. Roll the top
Do not drive your vehicle until you half of the shroud upward on the hinge
verify that the brake lamps are point to clear the hazard flasher button,
working. then pull straight rearward toward the
driver’s seat to remove.
When doing this procedure, you need
to take the transmission out of park 5. Remove the top half of the shroud.
(P) which means your vehicle can 6. Remove the three fasteners under the
roll freely. To avoid unwanted vehicle column that secure the lower shroud
movement, always fully apply the parking half to the column.
brake prior to doing this procedure. Use
wheels chocks if appropriate.
If the parking brake is fully released,
but the brake warning lamp remains
illuminated, the brakes may not be
working properly. Have your vehicle
checked as soon as possible.

Your vehicle is equipped with a brake-shift

interlock feature that prevents the
gearshift lever from moving from park (P)
when the ignition is on and the brake pedal E163185
is not pressed.
If you cannot move the gearshift lever out 7. Pull the lock lever into the full unlocked
of park (P) position with the ignition is on position and remove the lower shroud
and the brake pedal pressed, a malfunction cover by pulling the lever handle
may have occurred. It is possible that a through the slot in the cover.
fuse has blown or your vehicle’s brake 8. Apply the brake. Gently lift the override
lamps are not operating properly. See disk and move the gearshift lever into
Fuse Specification Chart (page 312). neutral (N).

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 Transmission

POWER TAKE-OFF
WARNING
Use of auxiliary equipment that
exceeds the maximum Power
Take-Off (PTO) load specified in the
Ford Truck Body Builders Layout Book can
adversely affect the performance of the
powertrain system. Refer to the Body
Builders Layout Book for instructions about
the appropriate installation of additional
E163186
equipment.
9. Start your vehicle.
Auxiliary equipment called power take-off,
Perform Steps 4 through 8 in reverse order,
or PTO, is often added to the engine or
making sure to engage the hinge pivots
transmission to operate utility equipment.
between the upper and lower halves of the
Examples include a wheel-lift for tow
shroud. Keep slight pressure in the forward
trucks, cranes, tools for construction or tire
direction as you rotate the halves together.
service, and pumping fluids. PTO
If Your Vehicle Gets Stuck In Mud applications draw auxiliary horsepower
or Snow from the powertrain, often while the
vehicle is stationary. In this condition, there
Note: Do not rock your vehicle if the engine is limited cooling air flow through the
is not at normal operating temperature or radiator and around the vehicle that
damage to the transmission may occur. normally occurs when a vehicle is moving.
The aftermarket PTO system installer,
Note: Do not rock your vehicle for more
having the most knowledge of the final
than a minute or damage to the
application, is responsible for determining
transmission and tires may occur, or the
whether additional chassis heat protection
engine may overheat.
or powertrain cooling is required, and
If your vehicle is stuck in mud or snow, you alerting the user to the safe and proper
may rock it out by shifting between forward operation.
and reverse gears, stopping between shifts
Ford Super Duty Vehicles are approved for
in a steady pattern. Press lightly on the
use as a stationary (including split shaft
accelerator in each gear.
capability) or mobile power source, within
limits and operating guidelines detailed in
the Ford Truck Body Builders Layout Book,
found at www.fleet.ford.com/truckbbas,
and through the Ford Truck Body Builders
Advisory Service.

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 Four-Wheel Drive (If Equipped)

USING FOUR-WHEEL DRIVE

Note: For important information regarding LOCK

the safe operation of this type of vehicle,

see General Information in the Wheels and
Tires chapter.
Note: Do not use 4H or 4L mode on dry,
hard surfaced roads. Doing so can produce
excessive noise, increase tire wear and may F RE E
damage drive components. 4X4 mode is
only intended for consistently slippery or
loose surfaces. Use of 4L mode on these E163187
surfaces may produce some noise (such as
occasional clunks), but will not damage The 4WD system is engaged or disengaged
drive components. by rotating the control for both front wheel
hub locks from the FREE or LOCK position,
Note: If 4X4 low is selected while the then manually engaging or disengaging the
vehicle is moving above 3 mph (5 km/h), transfer case with the floor-mounted
the 4WD system will not perform a shift. shifter. For increased fuel economy in 2WD,
This is normal and should be no reason for rotate both hub locks to the FREE position.
concern. Refer to Shifting to or from 4L (4X4
Low) for proper operation. Electronic Shift-On-the-Fly
Note: You can switch on and switch off the (ESOF) 4WD system (If Equipped)
electronic locking differential by pulling the Note: If 4X4 Low is selected while the
4WD control (4WD vehicles) or turning the vehicle is moving above 3 mph (5 km/h),
electronic locking differential control (2WD the 4WD system will not perform a shift.
vehicles). See Electronic Locking This is normal and should be no reason for
Differential (page 219). concern. Refer to Shifting to or from 4L (4X4
Low) for proper system operation.
Manual Shift On Stop (MSOS)
4WD system (If Equipped) Note: Auto-manual hub locks can be
manually overridden by rotating the hub lock
Note: The vehicle should not be driven in control from AUTO to LOCK.
4X4 High or 4X4 Low modes with the hub
locks set to FREE as this condition may
damage driveline system components.
LOCK

A U TO

E163188

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 Four-Wheel Drive (If Equipped)

For proper operation, make sure that each 4X4 LOW

hub is fully engaged and that both hub
locks are set to the same position (both Continuously illuminates when
set to LOCK or both set to AUTO). To 4L is selected.
E181780
engage LOCK, turn the hub locks
completely clockwise; to engage AUTO, CHECK 4X4
turn the hub locks completely
counterclockwise. Displays when a 4X4 fault is
present.
The ESOF 4WD system:
• provides 4x4 High engagement and
disengagement while the vehicle is Using a Manual Shift On Stop
moving. (MSOS) 4WD system (If Equipped)
• is operated by a rotary control located Note: High shift efforts may be encountered
on the instrument panel that allows when attempting to shift into and out of 4x4
you select 4x2, 4x4 High or 4x4 Low modes. It is recommended to allow the
operation. vehicle to roll at a speed below 3 mph
• uses auto-manual hub locks that can (5 km/h) when shifting between modes.
be engaged and disengaged
automatically based on the 4x4 mode
selected.
• will increase fuel economy when used
in the hub lock's recommended AUTO
mode.

4WD Indicator Lights

Note: When a 4X4 system fault is present,
the system will typically remain in whichever
4X4 mode was selected prior to the fault
condition occurring. It will not default to 4X2 E233846
in all circumstances. When this warning is
displayed, have your vehicle serviced by an 2H (4X2)
authorized dealer.
For general on-road driving. Sends power
4X2 to the rear wheels only and should be used
for street and highway driving. Provides
Momentarily illuminates when optimal smoothness and fuel economy at
2H is selected. high speeds
E163173

4X4 HIGH 4H (4X4 High)

Continuously illuminates when Used for extra traction such as in snow or

4H is selected. icy roads or in off road situations. This
E181779 mode is not intended for use on dry
pavement.

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 Four-Wheel Drive (If Equipped)

N (Neutral) 3. Move the transfer case shift lever

through N (Neutral) directly to the
Only used when towing the vehicle. No desired position.
power to front or rear wheels.
4. If the transfer case does not, or only
4L (4X4 Low) partially moves to the desired position,
perform a shift with the transmission
Uses extra gearing to provide maximum in N (Neutral) and the vehicle rolling at
power to all four wheels at reduced a speed below 3 mph (5 km/h).
speeds. Intended only for off road
applications such as deep sand, steep 5. If shifting to 2H with the vehicle at a
grades or pulling heavy objects. complete stop, disengage the locking
hubs (optional) by rotating the hub
Shifting between system modes lock control from LOCK to FREE.

Note: Do not perform these operations if Using the N (Neutral) position

the rear wheels are slipping or when
applying the accelerator pedal. WARNING
Note: Some noise may be heard as the 4x4 Always set the parking brake and
system shifts or engages. This is normal. In leave your vehicle with the
order to reduce engagement noise, it is transmission in park (P).
recommended that all shifts be performed
at speeds below3 mph (5 km/h).
Note: The vehicle should not be driven in
4X4 High with the hub locks disengaged as
this condition may damage driveline system
components.
Engage the locking hubs by rotating the
hub lock control from FREE to LOCK, then
move the transfer case lever from 2H to
4H at a stop or a vehicle speed below
3 mph (5 km/h).
Move the transfer case lever from 4H to E233846
2H at a stop or a vehicle speed below
3 mph (5 km/h), then disengage the The transfer case neutral position overrides
locking hubs (optional) by rotating the hub the transmission and puts the vehicle in
lock control from LOCK to FREE. neutral regardless of transmission gearshift
For proper operation, make sure that both lever position. The vehicle can move
hubs are set to either FREE or LOCK. forward or backwards.
This position should only be used when
Shifting to or from 4L (4X4 Low) towing the vehicle.
1. Bring the vehicle to a stop or a speed
below 3 mph (5 km/h).
2. Place the transmission in N (Neutral).

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 Four-Wheel Drive (If Equipped)

Using the Electronic Shift on the Shifting between system modes

Fly 4WD system (If Equipped)
Note: Momentarily releasing the accelerator
pedal when a shift in progress message
displays improves engagement or
disengagement performance.
Note: Do not perform this operation if the
rear wheels are slipping or when applying
the accelerator pedal.
Note: Some noise may be heard as the
system shifts or engages; this is normal.
Note: 4X4 high mode is not intended for
use on dry pavement.
E191851 You can move the control from 2H or 4H
at a stop or while driving. The information
2H (4X2) display may display a message indicating
a 4X4 shift is in progress. Once the shift is
For general on-road driving. Sends power complete the message center will then
to the rear wheels only and should be used display the system mode selected.
for street and highway driving. Provides
optimal smoothness and fuel economy at Shifting to or from 4L (4X4 low)
high speeds.
Note: Some noise may be heard as the
4H (4X4 HIGH) system shifts or engages; this is normal.
Provides mechanically locked four-wheel Note: 4x4 low mode is not intended for use
drive power to both the front and rear on dry pavement.
wheels for use in off-road or winter 1. Bring the vehicle to a speed of 3 mph
conditions such as deep snow, sand or (5 km/h) or less.
mud. This mode is not for use on dry
2. Place the transmission in N (Neutral).
pavement.
3. Move the 4WD control to the desired
4L (4X4 LOW) position.
Provides mechanically locked four-wheel The information display will display a
drive power to both the front and rear message indicating a 4X4 shift is in
wheels for use on low traction surfaces, progress. The information display will then
but does so with additional gearing for display the system mode selected. If any
increased torque multiplication. Intended of the above shift conditions are not met,
only for off-road applications such as deep the shift will not occur and the information
sand, steep grades, or pulling heavy display will display information guiding the
objects. 4L (4X4 low) will not engage while driver through the proper shifting
your vehicle is moving above 3 mph procedures.
(5 km/h); this is normal and should be no
reason for concern. Refer to Shifting to or
from 4L (4X4 low) for proper operation.

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 Four-Wheel Drive (If Equipped)

If Shift Delayed Pull Forward appears in You should either know the terrain or
the information display, transfer case gear examine maps of the area before driving.
tooth blockage is present. To alleviate this Map out your route before driving in the
condition, place the transmission in a area. To maintain steering and braking
forward gear, move the vehicle forward control of your vehicle, you must have all
approximately 5 ft (1.5 m), and shift the four wheels on the ground and they must
transmission back to neutral to allow the be rolling, not sliding or spinning.
transfer case to complete the range shift.
Driving Off-Road With Truck and
How Your Vehicle Differs From Utility Vehicles
Other Vehicles
Note: On some models, the initial shift from
WARNING two-wheel drive to four-wheel drive while
the vehicle is moving can cause some
Vehicles with a higher center of momentary clunk and ratcheting sounds.
gravity (utility and four-wheel drive This is the front drivetrain coming up to
vehicles) handle differently than speed and the automatic locking hubs
vehicles with a lower center of gravity engaging and is not cause for concern.
(passenger cars). Avoid sharp turns,
excessive speed and abrupt steering in Note: Your vehicle may be equipped with
these vehicles. Failure to drive cautiously a front air dam that can become damaged
increases the risk of losing control of your (due to reduced ground clearance) when
vehicle, vehicle rollover, personal injury and taking your vehicle off-road. This air dam
death. can be taken off by removing 15 bolts.
Four-wheel drive vehicles are specially
Truck and utility vehicles can differ from equipped for driving on sand, snow, mud
some other vehicles. Your vehicle may be and rough terrain and have operating
higher to allow it to travel over rough characteristics that are somewhat
terrain without getting hung up or different from conventional vehicles, both
damaging underbody components. on and off the road.
The differences that make your vehicle so Power is supplied to all four wheels
versatile also make it handle differently through a transfer case. On four-wheel
than an ordinary passenger car. drive vehicles, the transfer case allows you
to select 4WD when necessary.
Maintain steering wheel control at all
Information on transfer case operation and
times, especially in rough terrain. Since
shifting procedures can be found in this
sudden changes in terrain can result in
chapter. Information on transfer case
abrupt steering wheel motion, make sure
maintenance can be found in the
you grip the steering wheel from the
Maintenance chapter. You should become
outside. Do not grip the spokes.
thoroughly familiar with this information
Drive cautiously to avoid vehicle damage before you operate your vehicle.
from concealed objects such as rocks and
Four-wheel drive (when you select a 4WD
stumps.
mode) uses all four wheels to power the
vehicle. This increases traction, enabling
you to drive over terrain and road
conditions that a conventional two-wheel
drive vehicle cannot.

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 Four-Wheel Drive (If Equipped)

Basic Operating Principles required. Avoid abrupt steering,

acceleration and braking. This could result
• Drive slower in strong crosswinds which in an increased risk of vehicle roll over, loss
can affect the normal steering of vehicle control and personal injury. Use
characteristics of your vehicle. all available road surface to bring your
• When driving your vehicle on surfaces vehicle to a safe direction of travel.
made slippery by loose sand, water,
In the event of an emergency stop, avoid
gravel, snow or ice proceed with care.
skidding the tires and do not attempt any
• Do not use 4H or 4L on dry, hard sharp steering wheel movements.
surfaced roads. Doing so will produce
excessive noise, increase tire wear and If your vehicle goes from one type of
may damage drive components. 4H or surface to another (i.e. from concrete to
4L modes are only intended for gravel) there will be a change in the way
consistently slippery or loose surfaces. your vehicle responds to a maneuver (i.e.
steering, acceleration or braking).
If Your Vehicle leaves the Road
Sand
If your vehicle leaves the road, reduce your
vehicle speed and avoid severe braking. When driving over sand, try to keep all four
When your vehicle speed has been reduced wheels on the most solid area of the trail.
ease your vehicle back onto the road. Do Avoid reducing the tire pressures but shift
not turn the steering wheel sharply while to a lower gear and drive steadily through
returning your vehicle to the road. the terrain. Apply the accelerator slowly
and avoid excessive wheel slip.
It may be safer to stay on the shoulder of
the road and slow down gradually before When driving at slow speeds in deep sand
returning to the road. You may lose control under high outside temperatures, use a low
if you do not slow down or if you turn the gear when possible. Low gear operation
steering wheel too sharply or abruptly. will maximize the engine and transmission
cooling capability.
It may be less risky to strike small objects,
such as freeway reflectors, with minor Avoid driving at excessive speeds, this
damage to your vehicle rather than causes vehicle momentum to work against
attempt a sudden return to the road which you and your vehicle could become stuck
could cause your vehicle to slide sideways to the point that assistance may be
out of control or roll over. Remember, your required from another vehicle. Remember,
safety and the safety of others should be you may be able to back out the way you
your primary concern. came if you proceed with caution.

Emergency Maneuvers Mud and Water

In an unavoidable emergency situation Mud

where a sudden sharp turn must be made, Be cautious of sudden changes in vehicle
remember to avoid over-driving your speed or direction when you are driving in
vehicle (i.e. turn the steering wheel only as mud. Even four-wheel drive vehicles can
rapidly and as far as required to avoid the lose traction in slick mud. If your vehicle
emergency). Excessive steering can result does slide, steer in the direction of the slide
in loss of vehicle control. Apply smooth until you regain control of your vehicle.
pressure to the accelerator pedal or brake
pedal when changes in vehicle speed are

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 Four-Wheel Drive (If Equipped)

After driving through mud, clean off residue If your vehicle stalls, do not try to turn
stuck to rotating driveshafts and tires. around because this could cause vehicle
Excess mud stuck on tires and rotating roll over. It is better to reverse back to a
driveshafts can cause an imbalance that safe location.
could damage drive components.
Apply just enough power to the wheels to
Water climb the hill. Too much power will cause
the tires to slip, spin or lose traction,
If you must drive through high water, drive resulting in loss of vehicle control.
slowly. Traction or brake capability may
be limited.
When driving through water, determine the
depth and avoid water higher than the
bottom of the hubs. If the ignition system
gets wet, your vehicle may stall.
Once through water, always try the brakes.
Wet brakes do not stop your vehicle as
effectively as dry brakes. Drying can be
improved by applying light pressure to the
brake pedal while moving slowly.
Note: Driving through deep water may E143949

damage the transmission. If the front or rear

Descend a hill in the same gear you would
axle is submerged in water, the axle
use to climb up the hill to avoid excessive
lubricant and power transfer unit lubricant
brake application and brake overheating.
should be checked and changed if
Do not descend in neutral. Disengage
necessary.
overdrive or move the transmission
Driving on Hilly or Sloping Terrain selector lever to a lower gear. When
descending a steep hill, avoid sudden hard
Although natural obstacles may make it braking as you could lose control. The front
necessary to travel diagonally up or down wheels have to be turning in order to steer
a hill or steep incline, you should always your vehicle.
try to drive straight up or straight down.
If your vehicle has anti-lock brakes, apply
Note: Avoid turning on steep slopes or hills. the brakes steadily. Do not pump the
A danger lies in losing traction, slipping brakes.
sideways and possible vehicle roll over.
Whenever driving on a hill, determine
beforehand the route you will use. Do not
drive over the crest of a hill without seeing
what conditions are on the other side. Do
not drive in reverse over a hill without the
aid of an observer.
When climbing a steep slope or hill, start
in a lower gear rather than downshifting to
a lower gear from a higher gear once the
ascent has started. This reduces strain on
the engine and the possibility of stalling.

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 Four-Wheel Drive (If Equipped)

Driving on Snow and Ice If Your Vehicle Gets Stuck In Mud or

Snow
WARNING
WARNING
If you are driving in slippery
conditions that require tire chains or Do not spin the wheels at over
cables, then it is critical that you drive 34 mph (55 km/h). The tires may fail
cautiously. Keep speeds down, allow for and injure a passenger or bystander.
longer stopping distances and avoid
aggressive steering to reduce the chances If your vehicle gets stuck in mud or snow,
of a loss of vehicle control which can lead it may be rocked out by shifting between
to serious injury or death. If the rear end of forward and reverse gears, stopping
your vehicle slides while cornering, steer in between shifts in a steady pattern. Press
the direction of the slide until you regain lightly on the accelerator in each gear.
control of your vehicle.
Note: Do not rock your vehicle if the engine
is not at normal operating temperature,
Note: Excessive tire slippage can cause
damage to the transmission may occur.
transmission damage.
Note: Do not rock your vehicle for more
Four-wheel drive vehicles have advantages
than a minute, damage to the transmission
over two-wheel drive vehicles in snow and
and tires may occur or the engine may
ice but can skid like any other vehicle.
overheat.
Should you start to slide while driving on
snowy or icy roads, turn the steering wheel Parking
in the direction of the slide until you regain
control. WARNINGS
Avoid sudden applications of power and If the parking brake is fully released,
quick changes of direction on snow and but the brake warning lamp remains
ice. Apply the accelerator slowly and illuminated, the brakes may not be
steadily when starting from a full stop. working properly. Have your vehicle
checked as soon as possible.
Avoid sudden braking. Although a
four-wheel drive vehicle may accelerate Always set the parking brake and
better than a two-wheel drive vehicle in leave your vehicle with the
snow and ice, it will not stop any faster as transmission in park (P).
braking occurs at all four wheels. Do not
become overconfident as to road On some four-wheel drive vehicles, when
conditions. the transfer case is in the N (Neutral)
Make sure you allow sufficient distance position, the engine and transmission are
between you and other vehicles for disconnected from the rest of the driveline.
stopping. Drive slower than usual and Therefore, the vehicle is free to roll even if
consider using one of the lower gears. In the automatic transmission is in P (Park)
emergency stopping situations, apply the or the manual transmission is in gear. Do
brake steadily. Do not pump the brake not leave the vehicle unattended with the
pedal. See Hints on Driving With transfer case in the N (Neutral) position.
Anti-Lock Brakes (page 222). Always set the parking brake fully and turn
off the ignition when leaving the vehicle.

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 Four-Wheel Drive (If Equipped)

Maintenance and Modifications

The suspension and steering systems on
your vehicle have been designed and
tested to provide predictable performance
whether loaded or empty. For this reason,
we strongly recommend that you do not
make modifications such as adding or
removing parts (i.e. lift kits or stabilizer
bars) or by using replacement parts not
equivalent to the original factory
equipment.
We recommend that you use caution when
your vehicle has either a high load or device
(i.e. ladder or luggage racks). Any
modifications to your vehicle that raise the
center of gravity may cause your vehicle
to roll over when there is a loss of vehicle
control.
Failure to maintain your vehicle correctly
may void the warranty, increase your repair
cost, reduce vehicle performance and
operational capabilities and adversely
affect you and your passenger's safety. We
recommend you frequently inspect your
vehicle's chassis components when your
vehicle is subject to off road usage.

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 Rear Axle

LIMITED SLIP DIFFERENTIAL • The electronic locking differential may

not engage if you press your
This axle provides added traction on accelerator pedal during an
slippery surfaces, particularly when one engagement attempt. A message may
wheel is on a poor traction surface. Under display in the instrument display
normal conditions, the limited-slip axle guiding you to release the accelerator
functions like a standard rear axle. The axle pedal.
may exhibit a slight noise or vibration • In 4x2, 4x4 Auto, and 4x4 High modes,
during tight turns with low vehicle speed. the electronic locking differential will
This is normal behavior and indicates the automatically disengage at speeds
axle is working. above 25 mph (41 km/h) and will
automatically reengage at speeds
below 20 mph (32 km/h).
ELECTRONIC LOCKING
• In 4L (4X4 low), the electronic locking
DIFFERENTIAL (If Equipped) differential will automatically
disengage at speeds above 62 mph
Note: The electronic locking differential is (100 km/h) and will automatically
for off-road use only and is not for use on reengage at speeds below 56 mph
dry pavement. Using the electronic locking (90 km/h).
differential on dry pavement will result in
increased tire wear, noise and vibration. • The AdvanceTrac system has the
ability to take over control of the
The electronic locking differential is a electronic locking differential and
device housed in the rear axle that allows disable it during driving maneuvers
both rear wheels to turn at the same when necessary.
speed. The electronic locking differential
can provide additional traction should your When you switch the system on, if you do
vehicle become stuck. You can activate not meet the required conditions for
the differential electronically and shift it electronic locking differential activation,
on the fly within the differential operating the instrument cluster will display the
speed range. The differential is for use in appropriate information guiding you
mud, rocks, sand, or any off-road condition through the proper activation process.
where you need maximum traction. It is Activating the Electronic Locking
not for use on dry pavement. Differential
The following conditions will affect the
electronic locking differential: Note: Do not use electronic locking
differential on dry, hard surfaced roads.
• The electronic locking differential will Doing so will produce excessive noise,
not engage if your vehicle speed is vibration and increase tire wear.
above 20 mph (32 km/h) in 4x2, 4x4
Auto, or 4x4 High modes. Note: If the electronic locking differential
has difficulty disengaging, release the
• The electronic locking differential will accelerator pedal and turn the steering
not engage if your vehicle speed is wheel in the opposite direction while rolling.
above or 56 mph (90 km/h) in 4X4
Low.

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 Rear Axle

For 4WD vehicles • The vehicle speed is too high.

• The left and right rear wheel speed
difference is too high during an
engagement attempt.
• The system has malfunctioned and is
accompanied by CHECK LOCKING
DIFFERENTIAL in the information
display. See your authorized Ford
dealer for assistance.

E191852

Pull the 4WD control knob toward you.

For 2WD vehicles

E183740

Turn the control to ON.

Once the indicator light
illuminates in the information
E163170 display, both rear wheel axle
shafts will be locked together providing
added traction.

If the indicator does not come on, or the

indicator turns off while driving, one of the
following has occurred:

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 Brakes

GENERAL INFORMATION Anti-lock Brake System

This system helps you maintain steering
Note: Occasional brake noise is normal. If
control during emergency stops by keeping
a metal-to-metal, continuous grinding or
the brakes from locking.
continuous squeal sound is present, the
brake linings may be worn-out. Have the This lamp momentarily
system checked by an authorized dealer. If illuminates when you switch the
your vehicle has continuous vibration or ignition on. If the light does not
shudder in the steering wheel while braking, illuminate during start up, remains on or
have it checked by an authorized dealer. flashes, the system may be disabled. Have
the system checked by an authorized
Note: Brake dust may accumulate on the
dealer. If the anti-lock brake system is
wheels, even under normal driving
disabled, normal braking is still effective.
conditions. Some dust is inevitable as the
brakes wear and does not contribute to If the brake warning lamp
brake noise. See Cleaning the Wheels remains illuminated after you
(page 370). E144522
release the parking brake, have
See Warning Lamps and the system checked by an authorized
Indicators (page 105). dealer.
E144522

Wet brakes result in reduced braking Diesel Engine Braking (If Equipped)
efficiency. Gently press the brake pedal a
few times when driving from a car wash or WARNING
standing water to dry the brakes. Do not use tow/haul or engine
braking when driving in icy or slippery
Brake Over Accelerator conditions as the increased braking
In the event the accelerator pedal can cause the rear wheels to slide and your
becomes stuck or entrapped, apply steady vehicle to swing around with the possible
and firm pressure to the brake pedal to loss of vehicle control.
slow the vehicle and reduce engine power.
If you experience this condition, apply the This feature increases engine braking at
brakes and bring your vehicle to a safe higher engine speeds to provide better
stop. Move the transmission to park (P), grade descent control with less brake and
switch the engine off and apply the parking transmission wear and tear. It also
brake. Inspect the accelerator pedal for improves engine braking when towing or
any interference. If none are found and the carrying heavy loads.
condition persists, have your vehicle towed
Press the button on the switch
to the nearest authorized dealer.
bank next to the audio unit to
E171217
Brake Assist switch the system on or off.

Brake assist detects when you brake There are two engine brake modes, manual
rapidly by measuring the rate at which you and automatic.
press the brake pedal. It provides
maximum braking efficiency as long as you Manual Engine Braking
press the pedal, and can reduce stopping 1. Press the button to switch on manual
distances in critical situations. engine braking.

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 Brakes

2. Release the accelerator pedal to Braking Conditions

maximize engine braking.
• Your vehicle is in a forward gear.
3. Apply the brakes. The transmission
downshifts to lower gears. • The engine speed is above about 1500
RPM.
Note: You can shift the transmission to
lower gears with progressive range selection • Your foot is off the accelerator.
(PRS) or manual shifting independent of You can use this feature with tow/haul or
pressing the brakes. progressive range selection to provide
Note: You can also use manual engine further increased engine braking. The
braking with cruise control to improve grade transmission automatically upshifts to
descent control. prevent the engine from entering the red
zone on the tachometer. See Automatic
Automatic Engine Braking Transmission (page 205).

1. Press the button twice to switch on

automatic engine braking. HINTS ON DRIVING WITH
2. Release the accelerator or brake pedal. ANTI-LOCK BRAKES
The system remembers your vehicle
speed. Note: When the system is operating, the
brake pedal may pulse and may travel
Note: The system automatically activates further. Maintain pressure on the brake
the engine brake and, if necessary, pedal. You may also hear a noise from the
downshifts the transmission to lower gears system. This is normal.
to not exceed your vehicle's set speed when
the brake or accelerator were last released. The anti-lock braking system will not
eliminate the risks when:
Note: Use this when driving downhill and
carrying heavy loads or trailering. • You drive too closely to the vehicle in
front of you.
Warning Lamp Conditions • Your vehicle is hydroplaning.
• Illuminates when this feature is • You take corners too fast.
switched on and the system is • The road surface is poor.
operating properly. See Warning
Lamps and Indicators (page 105).
• Flashes when the engine brake is
PARKING BRAKE
disabled due to a fault or the engine
does not meet the required braking WARNING
conditions. Always set the parking brake fully
• Does not illuminate when the switch and make sure the transmission is
or indicator is faulty. placed in park (P). Failure to set the
parking brake and engage park could result
You can switch the system on at anytime. in vehicle roll-away, property damage or
The system becomes active once the bodily injury. Turn the ignition to the lock
braking conditions are met. position and remove the key whenever you
leave your vehicle.

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 Brakes

Apply the parking brake whenever your The system makes it easier to pull away
vehicle is parked. Press the pedal when your vehicle is on a slope without the
downward to set the parking brake. The need to use the parking brake.
brake warning lamp in the instrument When the system is active, your vehicle will
cluster will illuminate and remains remain stationary on the slope for two to
illuminated until the parking brake is three seconds after you release the brake
released. pedal. This allows you time to move your
To release, pull the brake release lever foot from the brake to the accelerator
located at the lower left side of the pedal. The brakes release automatically
instrument panel. when the engine has sufficient torque to
prevent your vehicle from rolling down the
If you are parking your vehicle on a grade
grade. This is an advantage when pulling
or with a trailer, press and hold the brake
away on a slope, for example from a car
pedal down, then set the parking brake.
park ramp, traffic lights or when reversing
There may be a little vehicle movement as
uphill into a parking space.
the parking brake sets to hold the vehicle's
weight. This is normal and should be no The system will activate automatically on
reason for concern. If needed, press and any slope that will cause significant vehicle
hold the service brake pedal down, then rollback. For vehicles with a manual
try reapplying the parking brake. Chock the transmission, you can switch this feature
wheels if required. If the parking brake off using the information display. See
cannot hold the weight of the vehicle, the Information Displays (page 111). The
parking brake may need to be serviced or system will remain on or off depending on
the vehicle may be overloaded. how it was last set.
Note: There is no warning lamp to indicate
HILL START ASSIST the system is either on or off.
Note: If your vehicle is equipped with Auto
WARNINGS Hold, Hill Start Assist will not be available
The system does not replace the while Auto Hold is active.
parking brake. When you leave your
vehicle, always apply the parking Using Hill Start Assist
brake and shift the transmission into park 1. Bring your vehicle to a complete
(P) (automatic transmission) or first gear standstill. Keep the brake pedal
(1) (manual transmission). pressed and select an uphill gear (for
You must remain in your vehicle once example, first (1) when facing uphill or
you have activated the system. reverse (R) when facing downhill).
During all times, you are responsible 2. If the sensors detect that your vehicle
for controlling your vehicle, is on a slope, the system will activate
supervising the system and automatically.
intervening, if required. 3. When you remove your foot from the
If the engine is revved excessively, or brake pedal, your vehicle will remain
if a malfunction is detected, the on the slope without rolling away for
system will be deactivated. about two or three seconds. This hold
time will automatically be extended if
you are in the process of driving off.

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 Brakes

4. Drive off in the normal manner. The

brakes will release automatically.

Switching the System On and Off

You can switch this feature on or off if your
vehicle is equipped with a manual
transmission and an information display.
See General Information (page 111). The
system remembers the last setting when
you start your vehicle.
If your vehicle is not equipped with a
manual transmission and an information
display, you cannot turn the system on or
off. When you switch the ignition on, the
system automatically turns on.

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 Traction Control

PRINCIPLE OF OPERATION
The traction control system helps avoid
drive wheel spin and loss of traction.
If your vehicle begins to slide, the system
applies the brakes to individual wheels
and, when needed, reduces engine power
at the same time. If the wheels spin when E166706
accelerating on slippery or loose surfaces,
the system reduces engine power in order Use the traction and stability control
to increase traction. switch on the instrument panel to switch
the system off or on.
USING TRACTION CONTROL The switch illuminates when traction
control is off.
WARNING When you place your vehicle into
The stability and traction control four-wheel drive low mode the traction
light illuminates steadily if the control disables. Traction control resumes
system detects a failure. Make sure full operation when you put your vehicle
you did not manually disable the traction back into two-wheel drive mode.
control system using the information
display controls or the switch. If the System Indicator Lights and
stability control and traction control light Messages
is still illuminating steadily, have the The stability and traction control
system serviced by an authorized dealer light:
immediately. Operating your vehicle with E225465
the traction control disabled could lead to • Temporarily illuminates on engine
an increased risk of loss of vehicle control, start-up.
vehicle rollover, personal injury and death.
• Flashes when a driving condition
activates either of the systems.
The system automatically turns on each
time you switch the ignition on. • Illuminates if a problem occurs in either
of the systems.
If your vehicle is stuck in mud or snow,
switching traction control off may be The stability and traction control
beneficial as this allows the wheels to spin. off light temporarily illuminates
E225466
on engine start-up and stays on
Note: When you switch traction control off, when you switch the traction control
stability control remains fully active. system off.
Note: For additional information on the
traction and stability control systems. See
Using Stability Control (page 227).

Switching the System Off

When you switch the system off or on, a
message appears in the information
display showing system status.

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 Stability Control

PRINCIPLE OF OPERATION If a fault occurs in either the stability

control or the traction control system, you
may experience the following conditions:
WARNINGS
Vehicle modifications involving • The stability and traction control light
braking system, aftermarket roof illuminates steadily.
racks, suspension, steering system, • The stability control and traction
tire construction and wheel and tire size control systems do not enhance your
may change the handling characteristics vehicle's ability to maintain traction of
of your vehicle and may adversely affect the wheels.
the performance of the electronic stability • The Adaptive Steering system (if
control system. In addition, installing any equipped) automatically changes the
stereo loudspeakers may interfere with steering function to a fixed steering
and adversely affect the electronic stability ratio. See Steering (page 256).
control system. Install any aftermarket
stereo loudspeaker as far as possible from If a driving condition activates either the
the front center console, the tunnel, and stability control or the traction control
the front seats in order to minimize the risk system you may experience the following
of interfering with the electronic stability conditions:
control sensors. Reducing the • The stability and traction control light
effectiveness of the electronic stability flashes.
control system could lead to an increased
risk of loss of vehicle control, vehicle • Your vehicle slows down.
rollover, personal injury and death. • Reduced engine power.
Remember that even advanced • A vibration in the brake pedal.
technology cannot defy the laws of • The brake pedal is stiffer than usual.
physics. It’s always possible to lose
• If the driving condition is severe and
control of a vehicle due to inappropriate
your foot is not on the brake, the brake
driver input for the conditions. Aggressive
pedal may move as the system applies
driving on any road condition can cause
higher brake force.
you to lose control of your vehicle
increasing the risk of personal injury or The stability control system has several
property damage. Activation of the features built into it to help you maintain
electronic stability control system is an control of your vehicle:
indication that at least some of the tires
have exceeded their ability to grip the road; Electronic Stability Control
this could reduce the operator’s ability to The system enhances your vehicle’s ability
control the vehicle potentially resulting in to prevent skids or lateral slides by
a loss of vehicle control, vehicle rollover, applying brakes to one or more of the
personal injury and death. If your electronic wheels individually and, if necessary,
stability control system activates, SLOW reducing engine power.
DOWN.

The system automatically turns on each

time you switch the ignition on.

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 Stability Control

Roll Stability Control USING STABILITY CONTROL

The system enhances your vehicle’s ability
to prevent rollovers by detecting your AdvanceTrac® with Roll Stability
vehicle’s roll motion and the rate at which Control™ (RSC®)
it changes by applying the brakes to one The system automatically turns on each
or more wheels individually. time you switch the ignition on.
Traction Control The electronic stability control and roll
stability control portions of the system can
The system enhances your vehicle’s ability be turned off.
to maintain traction of the wheels by
detecting and controlling wheel spin. See When you shift the transmission into
Using Traction Control (page 225). reverse R, the systems disable.
Use the traction and stability
control switch on the instrument
E130458 panel to switch the systems off
or on.
B
You can switch the traction control portion
of the system off independently.
If you cannot turn the systems off, see the
MyKey chapter for more information.
B

B
A
A B A

E72903

A Vehicle without stability control

skidding off its intended route.
B Vehicle with stability control
maintaining control on a slippery
surface.

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 Stability Control

AdvanceTrac with RSC Features

Button func- Stability Roll stability Electronic Traction

tions control light control stability control system
control
Default at start- Illuminated Enabled Enabled Enabled
up during bulb
check
Button pressed Illuminated Enabled Enabled
1 Disabled
momentarily
Button pressed illuminated
3 Disabled Disabled Disabled
and held for
more than 5
seconds
Double Press Illuminated Enabled Enabled
1
Enabled
2

(Pickup Only)
Button pressed Not illuminated Enabled Enabled Enabled
again after
deactivation
Transfer case Illuminated Disabled Disabled Disabled
switched to
4
4WD Low
1
Electronic stability control has reduced sensitivity compared to fully active system.
2
Traction control has reduced sensitivity compared to fully active system.
3
Lamp light starts blinking for four seconds after entering the press and hold state.
4
Engaging 4WD Low automatically disables roll stability control, electronic stability control
and the traction control systems.

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 Terrain Control (If Equipped)

PRINCIPLE OF OPERATION USING HILL DESCENT

CONTROL
WARNINGS
Hill descent control cannot control Press and release the hill
descent in all surface conditions and descent button located on the
circumstances, such as ice or instrument panel. A light in the
E163957

extremely steep grades. Hill descent cluster will illuminate and a chime will
control is a driver assist system and cannot sound when this feature is activated.
substitute for good judgment by the driver. To increase descent speed, press the
Failure to do so may result in loss of vehicle accelerator pedal until the desired speed
control, crash or serious injury. is reached. To decrease descent speed,
Hill descent control does not provide press the brake pedal until the desired
hill hold at zero miles per hour (0 speed is reached.
kilometers per hour). When stopped,
the parking brake must be applied or the Whether accelerating or decelerating, once
vehicle must be placed in P (Park) or it the desired descent speed is reached,
may roll away. remove your feet from the pedals and the
chosen vehicle speed will be maintained.
Hill descent control allows the driver to set Note: Noise from the ABS pump motor may
and maintain vehicle speed while be observed during hill descent control
descending steep grades in various surface operation. This is a normal characteristic of
conditions. the ABS and should be no reason for
concern.
Hill descent control can maintain vehicle
speeds on downhill grades between 2 mph Hill descent modes
(3 km/h) and 12 mph (20 km/h). Above 20
mph (32 km/h), the system remains • At speeds below 20 mph (32 km/h):
armed, but descent speed cannot be set When the Hill Descent Control switch
or maintained. is pressed and Hill Descent Control is
Hill descent control requires a cooling active, the Hill Descent Control telltale
down interval after a period of sustained will flash.
use. The amount of time that the feature • At speeds below 20 mph (32 km/h):
can remain active before cooling varies When the Hill Descent Control switch
with conditions. The system will provide a is pressed and conditions are not
warning in the message center and a chime correct for hill descent activation, the
will sound when the system is about to Hill Descent Control system will be
disengage for cooling. At this time, enabled, the Hill Descent Control
manually apply the brakes as needed to telltale will be solid and a message will
maintain descent speed. display in the information display.
• At speeds above 20 mph (32 km/h):
When the Hill Descent Control switch
is pressed, the Hill Descent Control
system will be enabled, the telltale in
the cluster will not be illuminated and
a message will be displayed in the
information display.

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 Terrain Control (If Equipped)

Refer to the Information Displays for

additional Hill Descent Control messages.
See Information Messages (page 128).

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 Parking Aids

PRINCIPLE OF OPERATION Note: The sensing system cannot be turned

off when a MyKey is present. See Principle
of Operation (page 61).
WARNINGS
To help avoid personal injury, please Note: If your vehicle is equipped with a
read and understand the limitations trailer tow package and a trailer is
of the system as contained in this connected to your vehicle, the rear sensing
section. Sensing is only an aid for some system disables and you cannot switch the
(generally large and fixed) objects when system on through the information display.
moving on a flat surface at parking speeds. The sensing system warns the driver of
Certain objects with surfaces that absorb obstacles within a certain range of your
ultrasonic waves, surrounding vehicle's vehicle. The system turns on automatically
parking aid systems, traffic control whenever you switch the ignition on.
systems, fluorescent lamps, inclement
weather, air brakes, and external motors When receiving a detection warning, the
and fans may also affect the function of radio volume reduces to a predetermined
the sensing system. This may include level. After the warning goes away, the
reduced performance or a false activation. radio volume returns to the previous level.
To help avoid personal injury, always You can turn the system on or
use caution when in reverse (R) and off by pressing the parking aid
E139213 button. If your vehicle does not
when using the sensing system.
have a parking aid button, the system can
This system is not designed to be switched off through the information
prevent contact with small or moving display menu or from the pop-up message
objects. The system is designed to that appears once you shift the
provide a warning to assist the driver in transmission into reverse (R). See General
detecting large stationary objects to avoid Information (page 111).
damaging your vehicle. The system may
not detect smaller objects, particularly If a fault is present in the system, a warning
those close to the ground. message appears in the information
Certain add-on devices such as large display and you cannot switch the system
trailer hitches, bike or surfboard racks on through the pop-up message. See
and any device that may block the Information Messages (page 128).
normal detection zone of the system, may
create false beeps. REAR PARKING AID
Note: Keep the sensors, located on the The rear sensors are only active when the
bumper or fascia, free from snow, ice and transmission is in reverse (R). As your
large accumulations of dirt. If the sensors vehicle moves closer to the obstacle, the
are covered, the system’s accuracy can be rate of the audible warning increases.
affected. Do not clean the sensors with When the obstacle is less than 12 in
sharp objects. (30 cm) away, the warning sounds
continuously. If the system detects a
Note: If your vehicle sustains damage to
the bumper or fascia, leaving it misaligned
or bent, the sensing zone may be altered
causing inaccurate measurement of
obstacles or false alarms.

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 Parking Aids

stationary or receding object farther than Obstacle Distance Indicator (If

12 in (30 cm) from the corners of the Equipped)
bumper, the tone sounds for only three
seconds. Once the system detects an The system provides obstacle distance
object approaching, the warning sounds indication through the display screen. See
again. Rear View Camera (page 232).

REAR VIEW CAMERA (If Equipped)

WARNINGS
The rear view camera system is a
reverse aid supplement device that
still requires the driver to use it in
conjunction with the interior and exterior
mirrors for maximum coverage.
Objects that are close to either
E231381
corner of the bumper or under the
bumper, might not be seen on the
Coverage area of up to 6 ft (1.8 m) from screen due to the limited coverage of the
the rear bumper. There may be decreased camera system.
coverage area at the outer corners of the Reverse your vehicle as slow as
bumper. possible, higher speeds may limit
The system detects certain objects while your reaction time to stop your
the transmission is in reverse (R) : vehicle.
• Your vehicle is moving toward a Use caution when the tailgate is ajar.
stationary object at a speed of 3 mph If the tailgate is ajar, the camera will
(5 km/h) or less. be out of position and the video
• Your vehicle is not moving, but a image may be incorrect. All guidelines
moving object is approaching the rear disappear when the tailgate is ajar. Some
of your vehicle at a speed of 3 mph vehicles may not come equipped with
(5 km/h) or less. guidelines.
• Your vehicle is moving at a speed of Use caution when turning camera
less than 3 mph (5 km/h) and a moving features on or off when the
object is approaching the rear of your transmission is not in park (P). Make
vehicle at a speed of less than 3 mph sure your vehicle is not moving.
(5 km/h).
The system provides audio warnings only The rear view camera system displays
when your vehicle is moving or when your what is behind your vehicle when you shift
vehicle is stationary and the detected the transmission into reverse (R).
obstacle is less than 12 in (30 cm) away During operation, lines appear in the
from the bumper. display that represents the path of your
vehicle and proximity to objects behind it.

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 Parking Aids

Note: When towing, the camera only sees

what is being towed behind your vehicle.
This might not provide adequate coverage
as it usually provides in normal operation
and some objects might not be seen. In
some vehicles, the guidelines may disappear
once the trailer tow connector is engaged.
The camera may not operate correctly
under the following conditions:
• Nighttime or dark areas if the reverse
lamps are not operating.
E223144
• Mud, water or debris obstructs the
The rear view camera is located on the camera's view. Clean the lens with a
tailgate. soft, lint-free cloth and non-abrasive
cleaner.
Using the Rear View Camera • The camera is misaligned due to
System damage to the rear of your vehicle.
The system uses three types of guides to Camera Guidelines
help you see what is behind your vehicle:
• Active guidelines: Show the intended Note: Active guidelines and fixed guidelines
path of your vehicle when reversing. are only available when the transmission is
in reverse (R).
• Fixed guidelines: Show the actual path
your vehicle is moving while reversing Note: The centerline is only available if
in a straight line. This can be helpful Active or Fixed guidelines are on.
when backing into a parking space or Note: Some vehicles may not come
aligning your vehicle with another equipped with guidelines.
object behind you.
• Centerline: Helps align the center of
your vehicle with an object (for
example, a trailer).
Note: If the transmission is in reverse (R)
and the tailgate is ajar, no rear view camera
features are displayed.
Note: If the image does not turn off while
the transmission is not in reverse (R) and
your driving over a speed of 5 mph (8 km/h),
have the system inspected by an authorized
dealer.

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 Parking Aids

Always use caution while reversing.

Objects in the red zone are closest to your
A B C D E vehicle and objects in the green zone are
farther away. Objects are getting closer to
your vehicle as they move from the green
zone to the yellow or red zones. Use the
side view mirrors and rear view mirror to
get better coverage on both sides and rear
of your vehicle.

Obstacle Distance Indicator

F
E142436

A Active guidelines
B Centerline
C Fixed guideline: Green zone E190459

D Fixed guideline: Yellow zone The system will provide an image of your
E Fixed guideline: Red zone vehicle and the sensor zones. The zones
will highlight green, yellow and red when
F Rear bumper the parking aid sensors detect an object in
the coverage area.
To use active guidelines, turn the steering
wheel to point the guidelines toward an Rear Camera Delay
intended path. If the steering wheel
position is changed while reversing, the Selectable settings for this feature are ON
vehicle might deviate from the original and OFF.
intended path.
The active guidelines fade in and out
depending on the steering wheel position.
The active guidelines are not shown when
the steering wheel position is straight.

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 Parking Aids

When shifting the transmission out of • Allows you to see a top-down view of
reverse (R) and into any gear other than the area outside your vehicle, including
park (P), the camera image remains in the the blind spots.
display until: • Provides visibility around your vehicle
• Your vehicle speed sufficiently to you in parking maneuvers such as:
increases. • Centering in a parking space.
• You shift your vehicle into park (P). • Obstacles near vehicle.
• You apply the parking brake on vehicles • Parallel parking.
with a manual transmission.
Camera Views
360 DEGREE CAMERA (If Equipped) The camera button is located on
the instrument panel and allows
WARNINGS E205884 you to toggle through different
The 360 degree camera system still camera views.
requires the driver to use it in
conjunction with looking out of the When in park (P), neutral (N) or drive (D),
windows, and checking the interior and only images from the front cameras are
exterior mirrors for maximum coverage. displayed. Press the camera button to
display the front camera image on the
Objects that are close to either display screen.
corner of the bumper or under the
bumper, might not be seen on the When in reverse (R), only images from the
screen due to the limited coverage of the rear cameras are displayed. When you shift
camera system. into reverse (R), the rear view camera
image automatically shows on the display
Use caution when turning camera screen.
features on or off when the
transmission is not in park (P). Make Advanced Camera Views (If Equipped)
sure your vehicle is not moving.
Additional camera views may be
available for vehicles with
E233726
Note: The 360 degree camera system turns
specific features. Press the small
off when your vehicle is in motion at low
camera icon shown on the top left corner
speed, except when in reverse (R).
of the display screen to open the camera
The 360 degree camera system consists view menu.
of front, side and rear cameras. The
system:
• Allows you to see what is directly in
front or behind your vehicle.
• Provides cross traffic view in front and
behind your vehicle.

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 Parking Aids

The following camera views can be Keep Out Zone

accessed in park (P), neutral (N) or drive
(D) when you press the camera button:
• Front 360 + Normal: Contains the
normal front camera view next to a
360 degree camera view.
• Front Normal View: Provides an
image of what is directly in front of your
vehicle.
• Front Split View: Provides an
extended view of what is in front of
your vehicle by using the front and side
cameras.
E184448
The following camera views can be
accessed when you shift into reverse (R): The Keep Out Zone is represented by the
yellow dotted lines running parallel to your
• Rear 360 + Normal: Contains the vehicle. It is designed to give you the
normal rear camera view next to a 360 indication on the ground of the fully
degree camera view. Press the zoom extended outside mirror position.
(+) button to quickly access Rear
Normal View from this screen. Front Camera
• Rear Normal View: Provides an image
of what is directly behind your vehicle. WARNING
• Rear Split View: Provides an The front camera system still
extended view of what is behind your requires the driver to use it in
vehicle by using the rear and side conjunction with looking out of your
cameras. vehicle.
• Rear High View: Provides an image
of your truck bed and can be used to
assist you when backing up to align and
hitch a fifth wheel or gooseneck trailer.
• Auxiliary View: Provides a rear view
image from the back of your trailer
while reversing.
• Trailer Reverse Guidance View:
Provides an image of the rear of your
vehicle using the side cameras, useful
when reversing with a trailer. Use the
arrows at the bottom of the screen to
adjust the side camera position. E184044

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 Parking Aids

The front video camera, located in the Center High-Mount Stop Lamp
grille, provides a video image of the area Camera (If Equipped)
in front of your vehicle. It adds assistance
to the driver while driving forward at low
speeds. To use the front video camera
system, place the transmission in any gear
except reverse (R). An image will display
once the camera enable button is pressed.
The area displayed on the screen may vary
according to your vehicle's orientation
and/or road condition.

Side Camera

E231402

The center high-mount stop lamp camera

system is a variant of the rear view camera
that is mounted within the high-mount
stop lamp. It is designed to display the
contents of your truck bed or assist you
when backing up to align and hitch a fifth
wheel or gooseneck trailer. The center
high-mount stop lamp camera is not
meant as an alternative to the rear view
E231401 camera.
The side view camera, located in the
outside mirror, provide a video image of
the area on the sides of your vehicle as part
of the front 360 + normal view and rear
360 + normal view. It aids you while
parking your vehicle either forward or
backwards.
Note: Use caution when using the 360 view
while any of the doors are ajar. If a door is
ajar, the camera will be out of position and
the video image may be incorrect.
E233763

The center high-mount stop lamp camera

view contains a guideline to help you
locate the center of your vehicle. This view
can only be accessed while in reverse (R).

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 Parking Aids

Auxiliary Camera (If Equipped)

Note: The auxiliary camera works with
trailers up to 50 ft (15 m) in length.
Access the auxiliary camera view
E233727 by pressing the button on the
display screen when in reverse
(R).

The auxiliary camera system is a variant

of the rear view camera, comprised of a
camera with a built in amplifier. It is
designed to display a rear view image from
the back of a trailer while reversing. The
auxiliary camera is not meant as an
alternative to the rear view camera.

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 Cruise Control (If Equipped)

PRINCIPLE OF OPERATION
Cruise control lets you maintain a set
speed without keeping your foot on the
accelerator pedal. You can use cruise
control when your vehicle speed is greater
than 20 mph (30 km/h).

USING CRUISE CONTROL

WARNINGS
Do not use cruise control on winding
roads, in heavy traffic or when the
road surface is slippery. This could
result in loss of vehicle control, serious
injury or death.
When you are going downhill, your
vehicle speed could increase above
the set speed. The system does not
apply the brakes.
E191819

Note: Cruise control disengages if the The cruise controls are on the steering
vehicle speed decreases more than 10 mph wheel.
(16 km/h) below the set speed when driving
uphill. Switching Cruise Control On
Press ON.
The indicator appears in the
information display.
E71340

Setting the Cruise Speed

1. Drive to desired speed.
2. Press SET+ or SET-.
3. Take your foot off the accelerator
pedal.
Note: The indicator changes color.

Changing the Set Speed

Note: If you accelerate by pressing the
accelerator pedal, the set speed will not
change. When you release the accelerator
pedal, your vehicle returns to the speed that
you previously set.

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 Cruise Control (If Equipped)

• Press SET+ or SET- to change the set WARNINGS

speed in small increments. Adaptive cruise control does not
• Press the accelerator or brake pedal detect oncoming vehicles in the
until you reach the desired speed. Press same lane.
SET+ or SET-.
Do not use adaptive cruise control
• Press and hold SET+ or SET-. Release on winding roads, in heavy traffic or
the control when you reach the desired when the road surface is slippery.
speed. This could result in loss of vehicle control,
serious injury or death.
Canceling the Set Speed
Do not use adaptive cruise control
Press CNCL or tap the brake pedal. The with a snow plow blade installed.
set speed does not erase.
Do not use adaptive cruise control
Resuming the Set Speed when towing a trailer that has trailer
brakes. The auto-brake component
Press RES. of the adaptive cruise control system does
Switching Cruise Control Off not operate the trailer brakes. Using
adaptive cruise control when towing a
Note: You erase the set speed when you trailer that has trailer brakes may result in
switch the system off. the loss of vehicle control, which could
result in serious injury.
Press OFF when the system is in standby
mode or switch the ignition off. Do not use tire sizes other than those
recommended because this can
affect the normal operation of the
USING ADAPTIVE CRUISE system. Failure to do so may result in a loss
CONTROL (If Equipped) of vehicle control, which could result in
serious injury.
WARNINGS
Always pay close attention to Note: It is your responsibility to stay alert,
changing road conditions when using drive safely and control the vehicle at all
adaptive cruise control. The system times.
does not replace attentive driving. Failing The system adjusts your speed to maintain
to pay attention to the road may result in a proper distance between you and the
a crash, serious injury or death. vehicle in front of you in the same lane. You
Adaptive cruise control is not a crash can select from one of four gap settings.
warning or avoidance system.
Adaptive cruise control does not
detect stationary or slow moving
vehicles below 6 mph (10 km/h).
Adaptive cruise control does not
detect pedestrians or objects in the
road.

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 Cruise Control (If Equipped)

4. Take your foot off the accelerator

pedal.

E183737

The controls for using your cruise control

E233874
are located on the steering wheel.
5. A lead vehicle graphic illuminates if the
Switching the System On system detects a vehicle in front of you.
Press and release ON. Note: When adaptive cruise control is
The information display shows active, the speedometer may vary slightly
the grey indicator light. from the set speed displayed in the
E144529 information display.

Following a Vehicle
WARNINGS
When following a vehicle, your
vehicle does not decelerate
automatically to a stop, nor does
your vehicle always decelerate quickly
enough to avoid a crash without driver
intervention. Always apply the brakes when
necessary. Failing to do so may result in a
crash, serious injury or death.
E233874
Adaptive cruise control only warns
The current gap setting and SET also of vehicles detected by the radar
shows. sensor. In some cases there may be
no warning or a delayed warning. Always
Setting a Speed apply the brakes when necessary. Failure
to do so may result in a crash, serious injury
1. Accelerate to the desired speed.
or death.
2. Press and release SET+. The memory
stores the vehicle speed.
Note: The brakes may emit a sound when
3. The information display shows a green the adaptive cruise control system is active.
indicator light, current gap setting and
the desired set speed.

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 Cruise Control (If Equipped)

When a vehicle ahead of you enters the

same lane or a slower vehicle is ahead in
the same lane, the vehicle speed adjusts
to maintain a preset gap distance. The
distance setting is adjustable.
The lead vehicle graphic illuminates.
The vehicle maintains a constant distance
from the vehicle ahead until:
• The vehicle in front of you accelerates
to a speed above the set speed.
• The vehicle in front of you moves out E183739
of your lane or out of view.
• The vehicle speed falls below 12 mph A Gap decrease.
(20 km/h). B Gap increase.
• You set a new gap distance.
Press the gap control to decrease or
The system applies the brakes to slow the
increase the distance between your vehicle
vehicle to maintain a safe distance from
and the vehicle in front of you.
the vehicle in front. The system applies
only limited maximum braking. Press the
brake pedal to override the system.
If the system predicts that its maximum
braking level is insufficient, an audible
warning sounds while the system
continues to brake. A red warning bar
appears on the windshield heads-up
display. Take immediate action to slow or
stop the vehicle.
The system may provide slight temporary
acceleration when you use your driver side
E233874
directional indicator while following a lead
vehicle, to aid in passing the vehicle. Bars in the graphic show the selected gap
distance. You can select between four gap
Setting the Gap Distance settings.
Note: It is your responsibility to select a gap Note: When you select Tow/Haul Mode,
appropriate to the driving conditions. the gap distance is increased slightly.

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 Cruise Control (If Equipped)

Adaptive cruise control distance-between-vehicle settings

Set speed Graphic display, Time gap, Distance gap Dynamic beha-
bars indicated seconds vior
mph ( km/h) between yd (m)
vehicles

62 (100) 1 1.2 37 (34) Sport.

62 (100) 2 1.6 49 (45) Normal.
62 (100) 3 1.8 55 (50) Normal.
62 (100) 4 2.2 67 (61) Comfort.

Each time you start the vehicle, the system Changing the Set Speed
selects the last chosen gap for the current
driver. • Accelerate or brake to the desired
speed, then press and release SET+.
Disengaging the System
• Press and hold SET+ or SET- until the
Press the brake pedal or press CNCL. The desired set speed shows on the
last set speed displays in grey but does not information display. The vehicle speed
erase. gradually changes to the selected
speed.
Overriding the System • Press and release SET+ or SET-. The
set speed changes in approximately
WARNING 1 mph (1 km/h).
If you override the system by pressing • Hold the SET+ or SET- button to
the accelerator pedal, it does not change the set speed in increments of
automatically apply the brakes to approximately 5 mph or 10 km/h.
maintain a gap from any vehicle ahead.
The system may apply the brakes to slow
the vehicle to the new set speed. The set
When you press the accelerator pedal, you speed displays continuously in the
override the set speed and gap distance. information display while the system is
The green indicator illuminates active.
when the system engages.
E144529
Resuming the Set Speed
The system resumes operation
when you release the accelerator pedal. Note: Only use resume if you are aware of
The vehicle speed decreases to the set the set speed and intend to return to it.
speed, or to a lower speed if following a
Press and release RES. The vehicle returns
slower vehicle.
to the previously set speed. The set speed
shows continuously in the information
display while the system is active.

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 Cruise Control (If Equipped)

Low Speed Automatic Detection Issues

Cancellation
WARNING
The system does not function at vehicle
speeds below 12.4 mph (20 km/h). An On rare occasions, detection issues
audible alarm sounds and the automatic can occur due to the road
braking releases if the vehicle drops below infrastructures, for example bridges,
this speed. tunnels and safety barriers. In these cases,
the system may brake late or
Hilly Condition and Trailer Tow unexpectedly. At all times, you are
Usage responsible for controlling your vehicle,
supervising the system and intervening, if
Note: An audible alarm sounds and the required.
system shuts down if it applies brakes for
an extended period of time. This allows the The radar sensor has a limited field of
brakes to cool. The system functions vision. It may not detect vehicles at all or
normally again when the brakes have detect a vehicle later than expected in
cooled. some situations. The lead vehicle graphic
Note: When towing with adaptive cruise does not illuminate if the system does not
control, turn on Tow/Haul Mode and Diesel detect a vehicle in front of you.
Engine Brake.
Select a lower gear when the system is
active in situations such as prolonged
downhill driving on steep grades, for
example in mountainous areas. The
system needs additional engine braking in
these situations to reduce the load on the
vehicle’s regular brake system to prevent
it from overheating.

Switching the System Off

Note: The set speed memory erases when
you switch off the system.
Press and release OFF or switch off the
ignition.

E71621

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 Cruise Control (If Equipped)

Detection issues can occur: Note: If you disable electronic stability

control, adaptive cruise control is not
A When driving on a different line available. See Using Stability Control
than the vehicle in front. (page 227).
B With vehicles that edge into your
lane. The system can only detect Blocked Sensor
these vehicles once they move
fully into your lane.
C There may be issues with the
detection of vehicles in front
when driving into and coming out
of a bend or curve in the road.

In these cases the system may brake late

or unexpectedly. Stay alert and take action E183741
when necessary.
A message displays if something obstructs
If something hits the front end of your the radar signals from the sensor. The
vehicle or damage occurs, the sensor is behind a cover near the driver side
radar-sensing zone may change. This could of the lower grille. The system cannot
cause missed or false vehicle detections. detect a vehicle ahead and does not
Contact an authorized dealer to have them function when something obstructs the
check for proper coverage and operation. radar signals. The following table lists
possible causes and actions for this
System Not Available
message displaying.
Conditions that can cause the system to
deactivate or prevent the system from
activating when requested include:
• A blocked sensor.
• High brake temperature.
• A failure in the system or a related
system.

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 Cruise Control (If Equipped)

Cause Action

The surface of the radar in the grille is dirty Clean the grille surface in front of the radar
or obstructed in some way. or remove the object causing the obstruc-
tion.
The surface of the radar in the grille is clean Wait a short time. It may take several
but the message remains in the display. minutes for the radar to detect that it is free
from obstruction.
Heavy rain or snow is interfering with the Do not use the system in these conditions
radar signals. because it may not detect any vehicles
ahead.
Swirling water, or snow or ice on the surface Do not use the system in these conditions
of the road may interfere with the radar because it may not detect any vehicles
signals. ahead.
You are in a desert or remote area with no Wait a short time or switch to normal cruise
other vehicles and no roadside objects. control.

The cruise control indicator light

Due to the nature of radar technology, it is
replaces the adaptive cruise
possible to get a blockage warning and not E71340 control indicator light if you
have a blockage. This can happen, for
select normal cruise control. The gap
example, when driving in sparse rural or
setting does not display, the system does
desert environments. A false blocked
not automatically respond to lead vehicles
condition either self clears or clears after
and automatic braking remains active to
a key cycle.
maintain set speed. The system recalls its
Switching to Normal Cruise last setting when you start your vehicle.
Control
WARNING
Normal cruise control will not brake
when your vehicle is approaching
slower vehicles. Always be aware of
which mode you have selected and apply
the brakes when necessary.

You can manually change from adaptive

cruise control to normal cruise control
through the information display. See
Information Messages (page 128).

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 Driving Aids

LANE KEEPING SYSTEM (If System Settings

Equipped) The system sensitivity and intensity can
be adjusted through the display screen.
WARNING See General Information (page 111). The
system remembers the last selection. You
The system is designed to aid the do not need to readjust the setting each
driver. It is not intended to replace time you turn on your vehicle.
your attention and judgment. You are
still responsible to drive with due care and Sensitivity: This setting allows you to
attention. select where in the lane a warning is
provided. Increasing the sensitivity setting
moves the warning zones in closer to your
Note: The system works as long as the vehicle.
camera can detect one lane marking at a
speed above 40 mph (64 km/h).
Note: The system may not function if the
camera is blocked or there is damage to the
windshield.
The Lane Keeping System automatically
detects and tracks the road lane markings
using a camera mounted behind the
interior review view mirror. The system
notifies you to stay in your lane when the
front camera detects an unintentional lane
change is likely to occur.
E165517
Switching the System On and Off
A Normal
Note: The system on or off setting is stored
B Increased
until it is manually changed, unless a MyKey
is detected. If the system detects a MyKey, Note: The alert diagram illustrates general
it defaults to on and the mode is set to alert. zone coverage. It does not provide exact
zone parameters.
Note: If a MyKey is detected, pressing the
button will not affect the on or off status of Intensity: This setting affects the intensity
the system. You can only change the mode of the steering wheel vibration. Increasing
and intensity settings. the intensity causes a higher rate of haptic
feedback.
Press the button located on the
center console to switch the • High
E173233 system on or off. • Normal
• Low

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 Driving Aids

System Display • Your vehicle is in a dynamic maneuver.

• The road has no or poor lane markings
in the camera field-of-view.
• The camera is obscured or unable to
detect the lane markings due to
environmental conditions (significant
sun angles, shadows, snow, heavy rain,
fog), traffic conditions (following a
large vehicle that is blocking or
shadowing the lane), or vehicle
conditions (poor headlamp
illumination).
E233874 See Troubleshooting for additional
information.
When you switch on the system, an
Green: Indicates that the system is
overhead graphic of a vehicle with lane
available or ready to provide a warning on
markings appears in the display screen.
the indicated side(s).
Note: The overhead vehicle graphic may
Red: Indicates that the system is providing
still display if adaptive cruise control is
or has just provided a lane keeping alert
enabled.
warning.
While the system is on, the color of the
You can temporarily disable the system at
lane markings change to indicate the
any time by doing the following:
system status.
• Quick braking.
Gray: Indicates that the system is
temporarily unable to provide a warning • Fast acceleration.
on the indicated side(s). This may be • Using your direction indicator.
because: • Evasive steering maneuver.
• Your vehicle is under the activation
speed.
• Your turn indicator is active.

Troubleshooting

Why is the feature not available (line markings are gray) when I can see the lane markings
on the road?

Vehicle speed is outside the operational range of the feature

Sun is shining directly into the camera lens
Quick intentional lane change
Staying too close to the lane marking
Driving at high speeds in curves

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 Driving Aids

Why is the feature not available (line markings are gray) when I can see the lane markings
on the road?

Previous feature activation happened within the last one second

Ambiguous lane markings (mainly in construction zones)
Rapid transition from light to dark or vice versa
Sudden offset in lane markings
ABS or AdvanceTrac activation
Camera blockage due to dirt, grime, fog, frost or water on the windshield
Driving too close to the vehicle in front of you
Transitioning between no lane markings to lane markings or vice versa
Standing water on the road
Faint lane markings (partial yellow lane markings on concrete roads)
Lane width too narrow or too wide
Camera not calibrated after a windshield replacement
Driving on tight roads or on uneven roads
Vehicle accessories such as snow plows

Note: The Blind Spot Information System

does not prevent contact with other vehicles
BLIND SPOT INFORMATION or objects; nor detect parked vehicles,
SYSTEM (If Equipped) people, animals or infrastructure (fences,
guardrails, trees). It is only designed to alert
WARNING you to moving vehicles in the blind spot
zones.
Never use the Blind Spot
Information System as a Note: When a vehicle passes quickly
replacement for using the interior through the blind spot zone, typically fewer
and exterior mirrors or looking over your than two seconds, the system does not
shoulder before changing lanes. The Blind trigger.
Spot Information System is not a
replacement for careful driving.

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 Driving Aids

System Lights and Messages

E227388 E142442

The Blind Spot Information System is The Blind Spot Information System
designed to aid you in detecting vehicles illuminates an amber alert indicator in the
that may have entered the blind spot zone outside mirror on the side of your vehicle
(A). The detection area is on both sides of the approaching vehicle is coming from.
your vehicle, extending rearward from the The alert indicator dims when the system
exterior mirrors to approximately 13 ft detects nighttime darkness.
(4 m) beyond the bumper. The system is Note: If you activate the direction indicator
designed to alert you if certain vehicles on the same side the system detects a
enter the blind spot zone while driving. vehicle, the alert indicator flashes at an
increased level.
Using the System
The Blind Spot Information System turns System Sensor Blockage
on when you start the engine and you drive
your vehicle forward above 5 mph
(8 km/h).
For automatic transmissions, the Blind
Spot Information System remains on while
the transmission is in drive (D). If shifted
into reverse (R) or park (P) the Blind Spot
Information System turns off. Once shifted
back into drive (D), the Blind Spot
Information System turns back on when
you drive your vehicle above 5 mph
(8 km/h).
E231384
Note: For automatic transmissions, the
Blind Spot Information System does not
function in reverse (R) or park (P).
For manual transmissions, the Blind Spot
Information System is on for all gears
except reverse (R).

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 Driving Aids

The system uses radar sensors that are Blind Spot Information System
located inside the tail lamp on each side with Trailer Tow (If Equipped)
of your vehicle. Any dirt, mud and snow in
front of the sensors or driving in heavy rain
can cause system degradation. Also, other
types of obstructions in front of the sensor
can cause system degradation. This is
referred to as a ‘blocked’ condition.
Note: Do not apply bumper stickers and/or
repair compound to these areas, this can
cause degraded system performance.
If the system detects a degraded
performance condition, a message warning
appears in the display screen. The alert
E225007
indicators remain ON and the system will
no longer provides any warnings. You can The Blind Spot Information System with
clear the warning but the alert indicators Trailer Tow is designed to aid you in
remain illuminated. detecting vehicles that may have entered
A "blocked" condition can be cleared in the detection area zone (A). The detection
two ways: area is on both sides of your vehicle and
trailer, extending rearward from the
• After the blockage in front of the
exterior mirrors to the end of your trailer.
sensors is removed or the
rainfall/snowfall rate decreases or When a trailer is attached and the
stops, drive for a few minutes in traffic customer has set up a Blind Spot Trailer,
to allow the sensors to detect passing the Blind Spot Information System with
vehicles. Trailer Tow becomes active when driving
• By cycling the ignition from ON to OFF forward above 6 mph (10 km/h). See
and then back ON. Trailer Reversing Aids (page 269).

Note: If your vehicle has a tow bar with a The Blind Spot Information System with
factory equipped trailer tow module and it Trailer Tow can be turned off in the
is towing a trailer, the sensors will instrument cluster. If the Blind Spot
automatically turn the Blind Spot Information System is turned off, then the
Information System off. If your vehicle has Blind Spot Information System with Trailer
a tow bar but no factory equipped trailer Tow automatically turns off.
tow module, it is recommended to turn the
Blind Spot Information System off
manually. Operating the Blind Spot
Information System without the Blind Spot
Trailer Tow package and a trailer attached
will cause poor system performance.

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 Driving Aids

Setting up a Blind Spot Trailer The width of the trailer is measured at the
front of the trailer. It is not measured at the
widest point of the trailer. The maximum
width at the front of the trailer that the
Blind Spot Information System with Trailer
Tow can support is 8.5 ft (2.6 m).
Note: You do not need to enter an exact
trailer width measurement; just measure
that it is 8.5 ft (2.6 m) or less.
E225008 • Trailer length measurement:
The trailer length is the distance between
A Trailer length the trailer hitch ball and the rear of the
B Trailer width trailer. The maximum length that the Blind
Spot Information System with Trailer Tow
C Trailer hitch ball
can support is 30 ft (9 m).
You can set-up any trailer to work with the • Enter length of trailer:
Blind Spot Information System with Trailer
The default setting is 18 ft (5.5 m).
Tow through the instrument cluster menu.
Toggling up or down using the menu
See General Information (page 111).
buttons will increase/decrease the
While setting up a trailer, a sequence of
measurement by 3 ft (1 m). Select the
screens appear asking for trailer
length so that the value is equal to or
information. The Blind Spot Information
within 3 ft (1 m) of the actual measured
System with Trailer Tow specific screens
length. For example, if the actual measured
are described below:
length is 25 ft (7.6 m), then toggle the
• Select type of trailer screen - length in the menu to 27 ft (8.2 m). When
Conventional, fifth wheel or gooseneck. the length has been entered, the Blind Spot
The Blind Spot Information System with Information System with Trailer Tow setup
Trailer Tow only supports conventional is saved.
trailers. If fifth wheel or gooseneck is If you do not set up a Blind Spot Trailer, a
selected, the system automatically turns warning appears in the instrument cluster
off. when a trailer is connected stating that the
• Do you want to set up BLIS with trailer system has been turned off due to a trailer
screen? connect.

If no, the Blind Spot Information System Note: If the trailer is actually a bike rack or
turns off. cargo rack with electrical lighting, then the
length will be 3 ft (1 m). Cross Traffic Alert
If yes, the menu goes to the next screen. will remain on for trailers 3 ft (1 m) or less.
• Is the width less than 9 ft (2.7 m) and Note: Proper measurement and
length less than 30 ft (9 m)? measurement entry is required for Blind
If no, the Blind Spot Information System Spot Information System with Trailer Tow
turns off. to function as designed.
If yes, the menu goes to the next screen.
• Trailer width measurement:

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 Driving Aids

System Operation Large box trailers may cause false alerts

to trigger when driving next to buildings or
If you select a trailer in the display screen near parking cars. A false alert may also
prior to connecting the trailer, the system occur while making a 90-degree turn.
will load that configuration and the
information cluster displays a message Trailers that are 8.5 ft (2.6 m) wide at the
when the trailer is connected. A second front and have a total length greater than
message appears stating Cross Traffic 20 ft (6 m) may have delayed alerts from
Alert has been turned off; the Blind Spot passing vehicles when the vehicle is
Information System with Trailer Tow still passing at high speed.
functions normally when driving forward. A box trailer whose front width is 8.5 ft
If no trailer has been set up and a trailer is (2.6 m) may cause early alerts when you
connected, the instrument cluster provides are over taking a vehicle.
a message indicating a trailer is connected When towing a clam shell or V-Nose box
followed by a message asking to select a trailer with a front width of 8.5 ft (2.6 m),
trailer from the existing list of trailers or to delayed alerts on merging vehicles that are
add a trailer. In order for the Blind Spot traveling the same speed as your vehicle
Information System with Trailer Tow to may occur.
function, an existing trailer must be
selected or a new trailer must be added. If System Errors
the request is ignored or if you exit the
screen, a message appears prompting you If the system senses a problem with the
that the system has been turned off due left or right sensor, the telltale illuminates
to a trailer connect. This message may not and a message appears in the display
appear until your vehicle speed reaches screen. See Information Messages
22 mph (35 km/h). (page 128).
The Blind Spot Information System with Switching the System Off and On
Trailer Tow activates when driving forward
for that particular trailer set up. If the You can temporarily switch the Blind Spot
ignition is cycled, the Blind Spot Information System off in the display
Information System with Trailer Tow screen. See General Information (page
continues to function using the last trailer 111). When the Blind Spot Information
selected. System switches off, you do not receive
alerts and the display screen shows a
Trailer Considerations system off message. The telltale in the
cluster also illuminates. When you switch
The Blind Spot Information System with
the Blind Spot Information System on or
Trailer Tow is designed to work with any
off, the alert indicators flash twice.
trailer whose front width is 8.5 ft (2.6 m)
or less and total length from the trailer Note: The Blind Spot Information System
hitch ball to the rear of the trailer is 30 ft remembers the last selected on or off
(9 m) or less. Different trailers may cause setting.
a slight change in performance as outlined You can also have the Blind Spot
below. Information System switched off
permanently at an authorized dealer. Once
switched off permanently, the system can
only be switched back on at an authorized
dealer.

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 Driving Aids

CROSS TRAFFIC ALERT (If Using the System

Equipped) Cross Traffic Alert turns on when you start
the engine and you shift into reverse (R).
WARNING Once shifted out of reverse (R), Cross
Traffic Alert turns off.
Never use the Cross Traffic Alert
system as a replacement for using Cross Traffic Alert is designed to detect
the interior and exterior mirrors and vehicles that approach the rear of your
looking over your shoulder before backing vehicle with a speed up to 37 mph
out of a parking space. Cross Traffic Alert (60 km/h). Coverage decreases when the
is not a replacement for careful driving. sensors are partially, mostly or fully
obstructed. Reversing slowly helps
increase the coverage area and
Note: When a trailer is detected, Cross effectiveness.
Traffic Alert automatically turns off.
In this first example, the left sensor is only
Cross Traffic Alert is designed to warn you partially obstructed; zone coverage to the
of vehicles approaching from the sides right is nearly maximized.
when the transmission is in reverse (R).

E142440

Zone coverage also decreases when

parking at shallow angles. Here, the left
sensor is mostly obstructed; zone coverage
on that side is severely limited.

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 Driving Aids

E142441

System Lights, Messages and

Audible Alerts

E231384

The system uses radar sensors that are

located in the tail lamp on each side of
E142442 your vehicle. Do not allow mud, snow or
bumper stickers to obstruct these areas,
The Cross Traffic Alert illuminates an this can cause degraded system
amber alert indicator in the outside mirror performance. See Blind Spot
on the side of your vehicle the approaching Information System (page 249). If the
vehicle is coming from. Cross Traffic Alert Blind Spot Information System is blocked,
also sounds an audible alert and a Cross Traffic Alert is also blocked. A Cross
message appears in the display screen Traffic Alert blocked message appears in
indicating a vehicle is coming from the right the display screen when the transmission
or left. Cross Traffic Alert works with the is shifted into reverse (R).
reverse sensing system that sounds its own
series of tones. See Rear Parking Aid
(page 231).

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 Driving Aids

System Limitations Switching the System Off and On

Cross Traffic Alert has its limitations; Note: The Cross Traffic Alert switches on
situations such as severe weather whenever the ignition is switched on and
conditions or debris build-up on the sensor ready to provide appropriate alerts when
area may limit vehicle detection. the transmission is in reverse (R). Cross
Traffic Alert will not remember the last
The following are other situations that may
selected on or off setting.
limit the Cross Traffic Alert performance:
• Adjacently parked vehicles or objects You can temporarily switch Cross Traffic
obstructing the sensors. Alert off in the information display. See
General Information (page 111). When
• Approaching vehicles passing at you switch Cross Traffic Alert off, you do
speeds greater than 37 mph not receive alerts and the display screen
(60 km/h). shows a system off message.
• Driving in reverse faster than 7 mph
You can also have Cross Traffic Alert
(12 km/h).
switched off permanently at an authorized
• Backing out of an angled parking spot. dealer. Once switched off permanently,
the system can only be switched back on
False Alerts at an authorized dealer.
Note: If your vehicle has a tow bar with a
factory equipped trailer tow module and it STEERING
is towing a trailer, the sensors will
automatically turn the Cross Traffic Alert Power Steering
off. If your vehicle has a tow bar but no
factory equipped trailer tow module, it is To help prevent damage to the power
recommended to turn the Cross Traffic Alert steering system:
off manually. Operating Cross Traffic Alert • Never hold the steering wheel at its
with a trailer attached will cause poor Cross furthest turning points (until it stops)
Traffic Alert performance. for more than three seconds when the
There may be certain instances when there engine is running.
is a false alert by the Cross Traffic Alert • Do not operate the vehicle with a low
system that illuminates the alert indicator power steering pump fluid level (below
with no vehicle in the coverage zone. Some the MIN mark on the reservoir).
amount of false alerts are normal; they are
• Some noise is normal during operation.
temporary and self-correct.
If excessive, check for low power
System Errors steering pump fluid level before
seeking service by your dealer.
If Cross Traffic Alert senses a problem with • Heavy or uneven efforts may be caused
the left or right sensor a message appears by low power steering fluid. Check for
in the display screen. See Information low power steering pump fluid level
Messages (page 128). before seeking service by your dealer.
• Do not fill the power steering pump
reservoir above the MAX mark on the
reservoir, as this may result in leaks
from the reservoir.

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 Driving Aids

If the power steering system breaks down The adaptive steering system continually
(or if the engine is turned off), you can changes the steering ratio with changes to
steer the vehicle manually, but it takes vehicle speed, optimizing the steering
more effort. response in all conditions. The system also
changes when you switch on the
If the steering wanders or pulls, check for:
transmission tow/haul feature. When you
• an improperly inflated tire select the tow/haul button, the adaptive
• uneven tire wear steering system reduces vehicle sensitivity
• loose or worn suspension components to steering inputs at higher vehicle speeds,
while maintaining the ease of parking and
• loose or worn steering components maneuverability at low speeds.
• improper vehicle alignment Note: The adaptive steering system is
If any steering components are serviced or designed with a locking device. With the
replaced, install new fasteners (many are lock engaged, the adaptive steering system
coated with thread adhesive or have remains mechanically locked at a fixed
prevailing torque features which may not steering ratio. You may also notice a click
be re-used). Never re-use a bolt or nut. when you switch the vehicle on or after you
Torque fasteners to specifications. switch it off, as the lock disengages or
engages.
A high crown in the road or high crosswinds
may also make the steering seem to Note: If your vehicle loses electrical power
wander or pull. or detects a fault when you are driving, the
system automatically shuts down and you
Adaptive Steering (If Equipped) retain normal steering function with a fixed
steering ratio. During this time it is possible
WARNING that the steering wheel may not be straight
The adaptive steering system has when the vehicle is driving straight ahead.
diagnostic checks that continuously In addition, the driver may notice that the
monitor the system. If a fault is steering wheel angle required to steer the
detected a message displays in the vehicle may be different.
information display. Stop your vehicle as Note: During parking maneuvers, the
soon as it is safe to do so. This warning adaptive steering system balances the driver
message may clear if the fault is no longer work load for various steering wheel inputs
present. If an adaptive steering system and vehicle loading conditions. Under
warning message appears each time you extreme operating conditions the system
start your vehicle, have the system locking device may engage. This strategy
checked as soon as possible. prevents overheating and permanent
damage to the adaptive steering system.
Typical steering and driving maneuvers
allow the system to cool and return to
normal operation.

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 Driving Aids

COLLISION WARNING SYSTEM

(If Equipped)

Principle Of Operation (If Equipped)

WARNINGS
This system is an extra driving aid. It
does not replace your attention and
judgment, or the need to apply the E156131
brakes. This system does NOT
automatically brake your vehicle. If you fail When your vehicle rapidly approaches
to press the brake pedal when necessary, another vehicle, a red warning light flashes
you may collide with another vehicle. and a tone sounds.
The collision warning system with The brake support system assists you in
brake support cannot help prevent reducing any collision speed by
all collisions. Do not rely on this pre-charging the brakes. If the risk of
system to replace your judgment and the collision continues to increases after the
need to maintain correct distance and audio-visual warning, the brake support
speed. prepares the brake system for rapid
braking. The system does not
automatically activate the brakes, but if
Note: The system does not detect, warn or
the brake pedal is pressed even lightly, the
respond to potential collisions with vehicles
brakes apply full stopping power.
to the rear or sides of your vehicle.
Note: The collision warning system is active Using the Collision Warning System
at speeds above approximately 5 mph
(8 km/h). WARNING
Note: The collision warning system will be The collision warning system’s brake
unavailable if you disable the electronic support reduces collision speed only
stability control. See Using Stability if you brake your vehicle before any
Control (page 227). collision. As in any typical braking situation,
you must press your brake pedal.

You can use your information display

E156130 control to adjust the collision warning
The system alerts you of certain collision system's sensitivity or to turn the system
risks. The system's sensor detects your On or Off. Your vehicle will remember
vehicle's rapid approach to other vehicles these settings across key cycles. You may
traveling in the same direction as your change the collision warning system
vehicle. sensitivity to any one of three possible
settings. See General Information (page
111).

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 Driving Aids

Note: It is recommended that you turn the Blocked Sensors

collision warning system off if a snow plow
or similar object is installed in such a way
that it may block the radar sensor. Your
vehicle will remember the selected setting
across key cycles.
Note: When possible, the manufacturer
recommends using the highest sensitivity
setting. If warnings are too frequent, you can
reduce your system's sensitivity. Reduced E183741
sensitivity causes fewer and later system
warnings. See General Information (page If a blocked sensor message appears in the
111). information display, dirt, water, or an object
is blocking the sensor. The sensor is
located behind a cover near the driver side
of the lower grille. If anything blocks the
sensor, your vehicle cannot see through
the sensor, and the collision warning
system will not work. Possible causes for
the blocked sensor message and corrective
actions are listed below.

Cause Action

The radar sensor cover in the grille is dirty Clean the radar sensor cover or remove the
or obstructed obstruction
The surface of the radar sensor cover is Wait a short time. The radar may take
clean but the message remains in the several minutes to reset after you remove
display the obstruction
Heavy rain, spray, snow or fog in the air The collision warning system is temporarily
interferes with the radar signals disabled. Shortly after weather conditions
improve, the collision warning system
automatically reactivates
Swirling water, snow or ice on the road The collision warning system is temporarily
surface interferes with the radar signals disabled. Shortly after weather conditions
improve, the collision warning system
automatically reactivates

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 Driving Aids

System Limitations

WARNING
The collision warning system’s brake
support only reduces collision speed
if you first apply your brakes. You
must brake as you would in any typical
braking situation.

Due to the nature of radar technology,

there may be certain instances where
vehicles do not provide a collision warning.
These include:
• Stationary vehicles or vehicles moving
below 6 mph (10 km/h).
• Pedestrians or objects in the roadway.
• Oncoming vehicles in the same lane.
• Severe weather conditions (see
blocked sensor section).
• Debris build-up on the grille near the
headlamps (see blocked sensor
section).
• Small distance to vehicle ahead.
• Large steering wheel and pedal
movements (very active driving style).
Damage to the front end of your vehicle
may alter the radar sensor's coverage area.
This may result in missed or false collision
warnings. Have an authorized dealer check
your radar sensor for proper coverage and
operation.

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 Load Carrying

LOAD LIMIT Tire and Loading Label Information

Example:
Vehicle Loading - with and
without a Trailer
This section guides you in the
proper loading of your vehicle,
trailer, or both. Keep your loaded
vehicle weight within its design
rating capability, with or without
a trailer. Properly loading your
vehicle provides maximum return
of vehicle design performance.
Before you load your vehicle,
become familiar with the
following terms for determining
your vehicle’s weight rating, with
or without a trailer, from the
vehicle’s Tire and Loading
Information label or Safety
Compliance Certification label.

E198719

Payload

PAYLOAD

E143816

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 Load Carrying

Payload is the combined weight GAWR (Gross Axle Weight

of cargo and passengers that your Rating)
vehicle is carrying. The maximum
payload for your vehicle appears GAWR is the maximum allowable
on the Tire and Loading label. The weight that a single axle (front or
label is either on the B-pillar or the rear) can carry. These numbers
edge of the driver door. Vehicles are on the Safety Compliance
exported outside the US and Certification label. The label is
Canada may not have a tire and located on the door hinge pillar,
loading label. Look for “The door-latch post, or the door edge
combined weight of occupants that meets the door-latch post,
and cargo should never exceed next to the driver seating position.
XXX kg OR XXX lb” for maximum The total load on each axle must
payload. The payload listed on the never exceed its Gross Axle
Tire and Loading Information label Weight Rating.
is the maximum payload for your
vehicle as built by the assembly GVWR (Gross Vehicle Weight
plant. If you install any additional Rating)
equipment on your vehicle, you
must determine the new payload. GVWR is the maximum allowable
Subtract the weight of the weight of the fully loaded vehicle.
equipment from the payload listed This includes all options,
on the Tire and Loading label. equipment, passengers and cargo.
When towing, trailer tongue It appears on the Safety
weight or king pin weight is also Compliance Certification label.
part of payload. The label is located on the door
hinge pillar, door-latch post, or the
WARNING door edge that meets the
door-latch post, next to the driver
The appropriate loading seating position.
capacity of your vehicle can
be limited either by volume The gross vehicle weight must
capacity (how much space is never exceed the Gross Vehicle
available) or by payload capacity Weight Rating.
(how much weight the vehicle
should carry). Once you have
reached the maximum payload of
your vehicle, do not add more
cargo, even if there is space
available. Overloading or
improperly loading your vehicle
can contribute to loss of vehicle
control and vehicle rollover.

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 Load Carrying

Safety Compliance Certification Label vehicle’s braking system is rated

Example: for operation at Gross Vehicle
Weight Rating, not at Gross
Combined Weight Rating.)
Separate functional brakes should
be used for safe control of towed
vehicles and for trailers where the
Gross Combined Weight of the
towing vehicle plus the trailer
E198828 exceed the Gross Vehicle Weight
Rating of the towing vehicle.
WARNING
The gross combined weight must
Exceeding the Safety never exceed the Gross Combined
Compliance Certification Weight Rating.
label vehicle weight rating limits
could result in substandard Note: For trailer towing
vehicle handling or performance, information refer to the RV and
engine, transmission and/or Trailer Towing Guide available at
structural damage, serious an authorized dealer.
damage to the vehicle, loss of WARNINGS
control and personal injury.
Do not exceed the GVWR or
the GAWR specified on the
Maximum Loaded Trailer Safety Compliance Certification
Weight label.
Maximum loaded trailer weight is Do not use replacement tires
the highest possible weight of a with lower load carrying
fully loaded trailer the vehicle can capacities than the original tires
tow. Consult an authorized dealer because they may lower your
(or the RV and Trailer Towing vehicle’s GVWR and GAWR
Guide available at an authorized limitations. Replacement tires
dealer) for more detailed with a higher limit than the original
information. tires do not increase the GVWR
GCWR (Gross Combined and GAWR limitations.
Weight Rating) Exceeding any vehicle weight
rating limitation could result
GCWR is the maximum allowable in serious damage to your vehicle,
weight of the vehicle and the personal injury or both.
loaded trailer, including all cargo
and passengers, that the vehicle
can handle without risking
damage. (Important: The towing

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 Load Carrying

Steps for determining the Helpful examples for calculating

correct load limit: the available amount of cargo
and luggage load capacity
1. Locate the statement "The
combined weight of occupants Suppose your vehicle has a
and cargo should never exceed 1400-pound (635-kilogram) cargo
XXX kg or XXX lb." on your and luggage capacity. You decide
vehicle’s placard. to go golfing. Is there enough load
2. Determine the combined capacity to carry you, four of your
weight of the driver and friends and all the golf bags? You
passengers that will be riding and four friends average 220
in your vehicle. pounds (99 kilograms) each and
the golf bags weigh approximately
3. Subtract the combined weight 30 pounds (13.5 kilograms) each.
of the driver and passengers The calculation would be: 1400 -
from XXX kg or XXX lb. (5 x 220) - (5 x 30) = 1400 - 1100
4. The resulting figure equals the - 150 = 150 pounds. Yes, you have
available amount of cargo and enough load capacity in your
luggage load capacity. For vehicle to transport four friends
example, if the “XXX” amount and your golf bags. In metric units,
equals 1,400 lb. and there will the calculation would be: 635
be five 150 lb. passengers in kilograms - (5 x 99 kilograms) -
your vehicle, the amount of (5 x 13.5 kilograms) = 635 - 495 -
available cargo and luggage 67.5 = 72.5 kilograms.
load capacity is 650 lb. Suppose your vehicle has a
(1400-750 (5 x 150) = 650 lb.) 1400-pound (635-kilogram) cargo
5. Determine the combined and luggage capacity. You and
weight of luggage and cargo one of your friends decide to pick
being loaded on the vehicle. up cement from the local home
That weight may not safely improvement store to finish that
exceed the available cargo and patio you have been planning for
luggage load capacity the past two years. Measuring the
calculated in Step 4. inside of the vehicle with the rear
seat folded down, you have room
6. If your vehicle will be towing a for twelve 100-pound
trailer, load from your trailer (45-kilogram) bags of cement. Do
will be transferred to your you have enough load capacity to
vehicle. Consult this manual to transport the cement to your
determine how this reduces the home? If you and your friend each
available cargo and luggage weigh 220 pounds (99 kilograms),
load capacity of your vehicle. the calculation would be: 1400 -
(2 x 220) - (12 x 100) = 1400 - 440

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 Load Carrying

- 1200 = - 240 pounds. No, you do BED RAMPS (If Equipped)

not have enough cargo capacity
to carry that much weight. In WARNINGS
metric units, the calculation would The slide action of the ramp is a
be: 635 kilograms - (2 x 99 pinch point. Do not place fingers or
kilograms) - (12 x 45 kilograms) = hands in the pinch point.
635 - 198 - 540 = -103 kilograms. Extend and retract the ramp only
You will need to reduce the load when connected to the tailgate
weight by at least 240 pounds plate.
(104 kilograms). If you remove Be sure the ramp is installed
three 100-pound (45-kilogram) correctly when loading and
cement bags, then the load unloading equipment on and off the
calculation would be:1400 - (2 x ramp.
220) - (9 x 100) = 1400 - 440 - Do not step or sit on the ramp when
900 = 60 pounds. Now you have it is in the stowed position.
the load capacity to transport the
Install the ramp only within the
cement and your friend home. In prescribed ramp angles.
metric units, the calculation would
be: 635 kilograms - (2 x 99
kilograms) - (9 x 45 kilograms) = Note: The ramp maximum capacity is
800 lb (363 kg).
635 - 198 - 405 = 32 kilograms.
Note: Verify the ramp is on stable ground
The above calculations also before usage.
assume that the loads are
Note: For loading and unloading
positioned in your vehicle in a equipment, your ramp should be set
manner that does not overload between 10° upward and 26° downward to
the front or the rear gross axle avoid damage to the ramp claw and tailgate
weight rating specified for your plate.
vehicle on the Safety Compliance
Certification label. Using the Bed Ramp
1. Remove the front and rear cables.
Special Loading Instructions
for Owners of Pick-up Trucks
and Utility-type Vehicles
WARNING
Loaded vehicles may handle
differently than unloaded
vehicles. Take extra precautions,
such as slower speeds and
increased stopping distance, when
driving a heavily loaded vehicle.
E194380

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 Load Carrying

2. Open the cam lever arms and unscrew

the cam bolts.
3. Remove the ramp from the ramp
holder.

E211150

Note: A smooth surface tool can be used

to rotate the stops.
4. Rotate the stops at the underside of
the ramp to the open position.

E194383

6. Pull the location pin outward and

extend the ramp until the pin is seated
in the usage position, then set the ramp
on even ground.

Stowing the Bed Ramp

1. Pick up the ramp. Pull the location pin
E194382
outward.
2. Slide the ramp into the storage position
5. Slide the ramp claw onto the tailgate until the location pin locks.
plate.
Note: Make sure the proper pin location has
been applied for your bed size.
3. Slide the ramp claw off of the tailgate
plate.
4. Rotate the stops at the underside of
the ramp to the closed position.

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 Load Carrying

E194391 E194388

5. Place the ramp into the ramp holder. 2. Slide the ramp holder studs upwards
6. Install the cam bolts and close the cam into the installed position.
lever arms. 3. Tighten the ramp holder nut.
7. Attach the front and rear cables. Note: The nut should be on the upper stud.
Note: Make sure you properly secure the
locking cable. If the locking cable is
unsecured, you may hear a rattling noise.

Installing the Ramp Holder

E194387

1. Hook the top of the ramp holder over

the mounting plate and rotate the
ramp holder into position.

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 Towing

TOWING A TRAILER Load Placement

To help minimize how trailer
WARNINGS movement affects your vehicle
Towing trailers beyond the when driving:
maximum recommended
gross trailer weight exceeds the • Load the heaviest items closest
limit of your vehicle and could to the trailer floor.
result in engine damage, • Load the heaviest items
transmission damage, structural centered between the left and
damage, loss of vehicle control, right side trailer tires.
vehicle rollover and personal • Load the heaviest items above
injury. the trailer axles or just slightly
Do not exceed the GVWR or forward toward the trailer
the GAWR specified on the tongue. Do not allow the final
certification label. trailer tongue weight to go
above or below 10-15% of the
loaded trailer weight.
Note: See Recommended • Select a ball mount with the
Towing Weights (page 277). correct rise or drop and load
capacity. When both the
Your vehicle may have electrical loaded vehicle and trailer are
items, such as fuses or relays, connected, the trailer frame
related to towing. See Fuses should be level, or slightly
(page 312). angled down toward your
Your vehicle's load capacity vehicle, when viewed from the
designation is by weight, not by side.
volume, so you cannot necessarily When driving with a trailer or
use all available space when payload, a slight takeoff vibration
loading a vehicle or trailer. or shudder may be present due to
Towing a trailer places an extra the increased payload weight.
load on your vehicle's engine, Additional information regarding
transmission, axle, brakes, tires proper trailer loading and setting
and suspension. Inspect these your vehicle up for towing is
components periodically during, located in another chapter of this
and after, any towing operation. manual. See Load Limit (page
261).
You can also find information in
the RV & Trailer Towing Guide
available at your authorized
dealer, or online.

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 Towing

RV & Trailer Towing Guide Online

Website http://www.fleet.ford.com/towing-guides/

Note: The system relies on user

measurements to determine sticker
TRAILER REVERSING AIDS placement and system limits. It is critical to
take the key measurements correctly.
Trailer Reverse Guidance Incorrect measurements can result in the
improper function of the system up to and
WARNING including contact between the vehicle and
Driving while distracted can result in trailer.
loss of vehicle control, crash and Note: The system limits vehicle speed when
injury. We strongly recommend that backing up. The system is not a replacement
you use extreme caution when using any for proper use of the throttle and brake
device that may take your focus off the pedals.
road. Your primary responsibility is the safe
operation of your vehicle. We recommend Principle of Operation
against the use of any hand-held device
while driving and encourage the use of Trailer Reverse Guidance (TRG) is a driver
voice-operated systems when possible. assistance feature that helps take the
Make sure you are aware of all applicable guesswork out of getting your trailer
local laws that may affect the use of positioned where you want it, quickly and
electronic devices while driving. easily, while you're driving in reverse.
Each trailer you use with your vehicle has
Note: The system is not a substitute for to be setup once.
safe driving practices.
Sticker placement is extremely important
Note: You must always be aware of the and there are specific placement rules.
vehicle and trailer combination and the
surrounding environment. Setting Up Trailer Reverse
Note: The system does not detect or
Guidance
prevent the vehicle or trailer from making Note: Once you have entered a trailer's
contact with obstacles in the surrounding information into the system, it is stored for
environment. easy recall. A maximum of 10 trailers can be
Note: Keep in mind that the front end of added to the system.
the vehicle swings out when changing the
direction of the trailer. Step 1: Position your Vehicle and Trailer
Hitch your trailer to the truck and connect
the electrical wiring harness. Check to
make sure that the wiring is working See
Essential Towing Checks (page 281).
Park your vehicle and hitched trailer on a
level surface.

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 Towing

6. The system asks you to select your

trailer type. You can use TRG with
conventional, fifth wheel and
gooseneck trailers. For fifth wheel and
gooseneck trailers, set up and sticker
placement are not required, however
E209759 some of the features do not operate
automatically with these trailer types.
Make sure that the trailer and truck are in Use the steering wheel controls to
line with each other. You can do this by select your trailer type.
putting the truck in drive (D) and pulling
straight forward. 7. If your vehicle includes the Blind Spot
Information System (BLIS), the system
first prompts you to set up the Trailer
BLIS feature. See General
Information (page 111).
8. A message appears in the information
display asking if you want to add Trailer
Reverse Guidance. Select Yes to
E209760
continue.
Step 2: Follow the Information Display 9. Straighten out the trailer, if necessary.
Prompts 10. The information display directs you
1. Use the steering wheel controls to to the Quick Start Guide for how to
navigate to the towing menu. proceed. The steps are also shown
here.
2. Select Trailer Setup from the available
options. Step 3: Placing the Target
3. Select Add a Trailer and press OK to Place the entire sticker in the gray zone on
confirm. the trailer outlined in the diagram. The
4. The system prompts you to name the sticker is in the back cover pocket of the
trailer. Use the steering wheel controls Quick Start Guide.
to choose the alphanumeric Note: An assistant can help to carry out the
characters. Press the right arrow to following procedure.
advance to the next letter. When you
have finished spelling out the name of Note: Make sure nothing can obstruct the
the trailer, press OK to confirm. Rear View Camera's view of the sticker. For
example, items such as a jack handle or
5. Select the type of brake system for
wiring.
your trailer. Select DEFAULT if your
trailer has electric, surge or no brakes. Note: Position the sticker on a flat, dry and
Press OK to select and advance to the clean horizontal surface. For best results
next screen apply the sticker when temperatures are
Note: The default option is low. This is above 32°F (0°C).
recommended for most trailers. If the Note: Do not move stickers after they are
trailer's brakes require more initial voltage, placed. Do not re-use any stickers if
or if you prefer more aggressive braking then removed.
select the other options as required.

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 Towing

Record the four key distances (A, B, C, D)

as required by the measurement card.
Record the trailer name for these
measurements.

E224482

Use the supplied measurement card, a

tape measure and pen to carefully mark
the area where to attach the sticker
(supplied in the back cover pocket of your
Quick Start Guide). Make sure the whole
sticker is within the gray zone between the
two arcs or distance markers on the
diagram, and is also visible in the Rear View
Camera display. It should be between 7 in
E231167
(17 cm) and 20 in (51 cm) from the trailer
ball hitch.
Distance A
Once you have determined the correct
location, place the sticker. The horizontal distance from the license
plate to the center of the ball hitch on the
Step 4: Take Measurements trailer.
After the sticker is correctly placed on the Distance B
trailer you must take some key
measurements. The horizontal distance from the center of
the ball hitch to the center of the sticker.
Note: Accurate measurements must be
taken for the system to operate properly. Distance C
Note: Round measurement figures to the The distance from the Rear View Camera
nearest half inch. to the center of the sticker.
Note: Round upward if the measured length Distance D
is a quarter inch or greater. Round
downward if the measure length is less than The distance from the tailgate to the
a quarter inch. For example 12.25 in center of the trailer axle (single axle
(31.11 cm) would be rounded up to 12.50 in trailers), or the center of the axles (trailers
(31.75 cm). 12.13 in (30.8 cm) would be with dual axles or more).
rounded down to 12.00 in (30.48 cm).
Note: Use consistent metric or imperial
units as required by your country or vehicle.

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 Towing

Step 5: Enter Measurements Using the The information display shows a message
Information Display during calibration and after calibration is
complete
Using the recorded measurements, enter
the required data into the system. Follow Note: For best results, we do not
the on screen prompts to enter each of the recommend that you calibrate the system
measurements taken in step 4. Use the at night.
up/down arrows to increase or decrease
the numbers as needed. Press OK to Using Trailer Reverse Guidance
confirm each measurement. The screen 1. Shift into reverse (R) if you are not
prompts you to add the next already in reverse. Press the rear
measurement. Once you add your last camera button to expand the menu.
measurement, the information display
shows you all of your entered 2. Press the trailer icon .
measurements. You can choose to confirm 3. Select your trailer on your information
or change the measurements. display.
Step 6: Confirming the Sticker Location 4. While in TRG mode, you can see the
camera view on the side where your
Check the Rear View Camera display to trailer is moving, or both sides when
see if the sticker is identified by the system the trailer is straight behind you. When
and marked with a red circle. the views change with the trailer
Confirm that the red circle is correctly direction, it's called Auto Mode. For
located over the sticker image in the example, If you turn the trailer to the
display. The on screen prompt will ask you right, then you see the right side of your
to confirm this. vehicle and trailer. You can switch this
view manually at any time by using the
Note: If the system cannot locate the arrow keys. To return to Auto Mode,
sticker try cleaning the camera lens, and press the Auto button.
also make sure the sticker is within the zone
Note: Auto Mode is your default setting.
as indicated in step 3.
Use the view that helps you the most while
The information display shows a
backing up your vehicle and trailer.
confirmation message when you
successfully confirm the target. Normal rear view camera view.
Use this feature when you want
E224483
Calibrating the System to see your trailer hitch or what
is directly behind your vehicle.
To complete setup, drive your vehicle
straight forward between 4 mph (6 km/h) Straight back-up mode. Use this
and 24 mph (39 km/h) as directed by the feature when you want to keep
information display. E224484
your trailer completely in line
Note: Keep the steering wheel straight with your truck. In this mode, a steering
during the calibration process. If the steering wheel graphic shows you which way to turn
wheel is in a turned position, then the your steering wheel to keep your trailer
calibration pauses. The information display straight.
prompts you to drive straight forward to
complete the calibration.

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 Towing

Note: It may be helpful to shift your vehicle Note: When you move the steering wheel,
into drive (D), pull forward and straighten the white line indicates where the trailer will
out the vehicle and trailer before engaging go based on your steering wheel input.
Straight Backup Mode. When you turn your steering wheel to the
Left and right arrows let you see other left, the trailer moves to the right; when you
views regardless of your trailer angle. Use turn your steering wheel to the right, the
them to switch views manually. trailer moves to the left.
Note: If you're using a Fifth Wheel or When you turn the wheel, the small
Gooseneck trailer, or you haven't set up the representation shows you two zones to
Trailer Reverse Guidance System yet, Auto warn you of a possible jackknife condition.
View is not available. The view shows you your truck and trailer
position and provides visual feedback to
To change your view, use the arrows. You
help you avoid jackknifing entirely.
can see the following views:
The yellow zone warns you of a potential
• Full driver
jackknife position. When you enter into this
• Partial driver zone, it's best to put your vehicle back into
• 50/50 drive (D) and pull forward. Moving forward
• Partial passenger helps put the truck and trailer back into an
in-line position.
• Full passenger
The RED zone indicates that you need to
Zoom. Use this feature to zoom put the truck into drive (D) and pull
in on any view. forward immediately.
E224485

Return. Ths feature takes you Troubleshooting

back to the 360-degree camera
E224487
system and out of the Trailer Note: The system requires a clear view of
Reverse Guidance feature. the sticker placed on the trailer. You must
keep the camera lens and sticker clean for
Auto. Ths feature returns you to the system to operate correctly.
automatic view mode.
E224486
Setup
In addition to multiple view options, your The system is designed to be used with a
touchscreen adds some features to give wide variety of trailers. However there are
you more information. some trailers that do not have a proper
After using the set up for a conventional surface and location to mount the sticker.
trailer, for example, the display always These trailers are not supported. Attempts
shows you a small, top-view to place the sticker on a surface that does
representation of your truck and trailer. not meet the sticker placement
requirement listed in Step 3 of the setup
This representation shows two, instruction or entering inaccurate
different-colored lines: A black line shows measurements to proceed through setup
you where your trailer is in relation to your can result in improper system function.
vehicle. A white line gives you a projection
of where your trailer will go based on your
current steering wheel position

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 Towing

Accurate measurements are critical to Measurement B has reached maximum or

correct system function. If you need to minimum value:
check measurements entered or change • Make sure that the sticker placement
them you can access them through the instruction in step 3 of the setup has
trailer menus in the information display. been followed. Stickers placed outside
Choose the option to change the sticker the allowed zone will adversely affect
from the change trailer settings menu. It is the system performance and could
not necessary to remove the sticker if you cause improper feature function.
are just reviewing or changing
measurements. • Make sure that the measurement being
made is the horizontal distance only
The following menu warnings or difficulties from center of sticker to the hitch ball
may occur during setup. Tips to resolve center. A straight line distance that
them are listed below. includes any vertical rise or drop will
Measurement A has reached maximum or increase the measurement and cause
minimum value: an inaccurate value to be entered into
the system. See step 4 of the setup for
• The system is designed to work with additional measurement instructions.
drawbars that have a license plate to
hitch ball center measurement of 9 in Measurement C has reached maximum or
(229 mm) to 16 in (406 mm) when minimum value:
installed. Do not attempt to use • Make sure that the sticker placement
drawbars that have a length outside instructions in step 3 of the setup have
this range as the system performance been followed. Stickers placed outside
will be degraded and could cause the allowed zone will adversely affect
improper system function. the system performance and could
• Make sure that the measurement being cause improper feature function. If you
made is the horizontal distance only have met all the criteria for sticker
from license plate and the hitch ball placement and you see this message
center. A straight line distance that this sticker is either too far below or too
includes any vertical rise or drop will close to the camera to properly
increase the measurement and make recognize the sticker. In order for the
it inaccurate. Inaccurate system to operate correctly the sticker
measurements will degrade system height must be lowered if you receive
performance and could cause improper the minimum warning or the sticker
system function. See step 4 of the height must be raised if you receive the
setup instruction to review maximum warning.
measurement instructions. • Only one sticker can be placed on
the trailer for correct system
function. The previous sticker must
be removed or covered so only one
sticker is visible to the camera.
• Measurement B and C must be
measured again if a new sticker is
placed on the trailer.

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Measurement D has reached maximum or For best results:

minimum value: • Use a long, straight and smooth road
• Make sure that the measurement being when attempting to calibrate.
made is the horizontal distance only • Drive straight forward.
from tailgate to the center of the single
axle or the center of all the axles on the • Drive between 4 mph (6 km/h) and
trailer. See step 4 of the setup for 24 mph (39 km/h).
additional measurement instructions.
System Operation
The TBA system does not support
trailer lengths outside the range The following warnings or difficulties may
allowed by the information display. occur during feature operation. Tips to
System is circling something beside the resolve them are listed below.
sticker or system cannot find the sticker: The system is not available:
• Make sure the rear camera is clean and • The system relies on many
the sticker is clearly visible in the sub-systems in your vehicle to operate
camera image. Clean the camera and correctly. If those sub-systems are not
sticker if necessary. operating correctly the system may not
• The camera system uses the entered be available.
measurements to help locate the • Low battery voltage is a condition
sticker. Inaccurate sticker which will prevent the system from
measurements will degrade the operating. Please make sure the
system’s ability to locate the sticker. battery is correctly charged if the
Verify the measurements entered into system is not available.
the system are accurate. • You may need to drive your vehicle
• Remove the incorrectly circled label or straight forward above 25 mph
decal if possible. (40 km/h) before the system is
• If you cannot resolve the issue a new available again.
sticker location should be tried. The • If the message still displays take your
sticker location must still meet the vehicle to an authorized dealer for
requirements noted in step 3 of the service.
setup instructions. Only one sticker can
be placed on the trailer for correct
system function. The previous sticker
must be removed or covered so only
one sticker is visible to the camera.

Calibration
The system monitors various vehicle
parameters to ensure your vehicle is being
driven straight and the trailer straight
behind your vehicle. Any steering input or
trailer movement will pause the calibration.

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Sticker lost: necessary to remove the sticker

• Check for the following if you receive from it’s current location if the
the lost sticker message while using obstruction cannot be cleared and
the system. place a new sticker that will be
visible to the camera in all positions
• Stop your vehicle as soon as the of the trailer behind your vehicle.
message displays.
• You can change your sticker
• Make sure the sticker is visible in location by going into the trailer
the rear view camera image. menu, selecting trailer options,
• Clean the sticker and camera to selecting change trailer settings
make sure they are unobstructed. and then selecting the change
• Remove any items that may be sticker option. The previous sticker
blocking the view of the sticker. must be removed. ONLY ONE
Depending on your trailer STICKER SHOULD BE PLACED
configuration and any equipment ON THE TRAILER FOR CORRECT
mounted to your trailer it is possible SYSTEM FUNCTION.
for the sticker to be blocked from • The camera system uses the
view of the camera as it rotates on entered measurements to help
the hitch ball but not be blocked locate the sticker. Inaccurate
during setup. Remove the measurements will reduce the
obstruction if possible. It will be system’s ability to locate the
sticker. Check the measurements
entered into the system are correct.
Refer to the step 4 of Trailer
Reverse Guidance setup for
instructions on measurements.
• You can change your measurement
by going into the trailer menu,
selecting trailer options, selecting
change trailer setting and then
selecting the change sticker option.
Disregard the prompt to remove
this sticker and continue to the next
step if you only plan to update the
measurements for the current
sticker location.
System will not backup straight:
• Factors such as the drawbar
connection to the hitch receiver, road
camber, road grade and compliance in
the trailer suspension can influence
how straight the system is able to back
your trailer when the wheel is not
turned. You can compensate for the
trailer drifting to the right or left by

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slowly turning the wheel until the trailer Note: In some cases, if vehicle speed is too
is following your desired path and then high, the system may activate multiple
holding the wheel in that position. If times, gradually reducing vehicle speed.
you would like to recalibrate the This feature applies your vehicle brakes at
system for straight backing, you can do individual wheels and, if necessary, reduces
so with the following procedure. engine power. If the trailer begins to sway,
• Go into the trailer menu, select the stability control light flashes and the
trailer options, select change trailer message TRAILER SWAY REDUCE
setting and then select the change SPEED appears in the information display.
sticker option. Your saved The first thing to do is slow your vehicle
measurements will be displayed. down, then pull safely to the side of the
Do not change them but continue road and check for proper tongue load and
to confirm measurements. Once trailer load distribution. See Load
you confirm the measurements, the Carrying (page 261).
system will then prompt you to
perform the calibration procedure.
RECOMMENDED TOWING
Note: The system is designed to be used
with the same trailer connection every time WEIGHTS
the trailer is chosen from the selection
menu. Using a different drawbar or a WARNING
different pin hole (on drawbars with more
than one) when connecting the drawbar to You must use the heavy-duty
your vehicle will affect the trailer drawbar pin supplied with
measurements. Take the measurements your vehicle when using the
again and update if required. heavy-duty hitch. Failure to follow
this instruction could result in the
TRAILER SWAY CONTROL (If loss of control of your vehicle,
Equipped)
personal injury or death.

WARNING Note: Vehicles with a heavy-duty

hitch must use the drawbar pin
Turning off trailer sway control stamped 21,000 LBS. You can
increases the risk of loss of vehicle
control, serious injury or death. Ford obtain a replacement drawbar pin
does not recommend disabling this feature at your Ford dealer.
except in situations where speed reduction Note: Make sure to take into
may be detrimental (such as hill climbing),
the driver has significant trailer towing
consideration trailer frontal
2
area.
experience, and can control trailer sway Do not exceed 60 feet (5.6
2
and maintain safe operation. meters ) trailer frontal area for
conventional trailers.
2
Do not2
Note: This feature does not prevent trailer exceed 75 feet (6.9 meters ) trailer
sway, but reduces it once it begins. frontal area for 5th wheel and
Note: This feature cannot stop all trailers gooseneck trailers.
from swaying.

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Note: Exceeding this limitation Note: Certain states require

may significantly reduce the electric trailer brakes for trailers
performance of your towing over a specified weight. Be sure to
vehicle. Selecting a trailer with a check state regulations for this
low aerodynamic drag and rounded specified weight. The maximum
front design helps optimize trailer weights listed may be limited
performance and fuel economy. to this specified weight, as your
vehicle's electrical system may not
Note: For high altitude operation, include the wiring connector
reduce the gross combined weight needed to use electric trailer
by 2% per 1000 feet (300 meters) brakes.
starting at the 1000 foot (300
meter) elevation point. Your vehicle may tow a trailer
provided the maximum trailer
weight is less than or equal to the
maximum trailer weight
calculated using the formula
following the chart.

Pickup and box delete

Maximum
Vehicle Engine Rear axle ratio GCWR
19500 lb (8845
3.73 kg)
6.2L gas
22000 lb (9979
4.30 kg)
F-250
23500 lb (10660
6.7L diesel 3.31, 3.55 kg)
25700 lb (11657
6.7L diesel
*
3.31, 3.55 kg)
19500 lb (8845
3.73 kg)
6.2L gas
F-350 single 23500 lb (9979
4.30
rear wheel kg)
28700 lb (13018
6.7L diesel 3.31, 3.55 kg)

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Pickup and box delete

Maximum
Vehicle Engine Rear axle ratio GCWR
3.73 20000 lb (9072
kg)
6.2L gas
4.30 23500 lb (10660
F-350 dual rear kg)
wheel 3.55 36000 lb (16329
kg)
6.7L diesel
4.10 40000 lb (18144
kg)
4.30 42000 lb (19051
F-450 6.7L diesel kg)
*
Trailer tow package.

Chassis cab
Rear axle Maximum
Vehicle Engine ratio GCWR
3.73 19500 lb (8845
kg)
6.2L gas
F-350 single 4.30 23000 lb (10433
rear wheel kg)
3.73 26500 lb (12020
6.7L diesel kg)
3.73 20000 lb (9072
kg)
6.2L gas
F-350 dual rear 4.30 23500 lb (10660
wheel kg)
3.73, 4.10 30000 lb (13608
6.7L diesel kg)

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Chassis cab
Rear axle Maximum
Vehicle Engine ratio GCWR
6.8L gas 4.88 28000 lb (12701
kg)
F-450 dual rear 4.10 31000 lb (14062
wheel kg)
6.7L diesel
33000 lb (14969
4.30 *
kg)
4.88 28000 lb (12701
6.8L gas kg)
F-550 dual rear
wheel (17500/ 4.10 31000 lb (14062
18000 lb kg)
GVWR) 6.7L diesel
33,000 lb (14,969
4.30 kg)
4.88 28000 lb (12701
6.8L gas kg)
F-550 dual rear
wheel (19000/ 31000 lb (14062
4.88
19500 lb kg)
GVWR) 6.7L diesel
40000 lb (18144
4.88 *
kg)
*
Requires optional GCWR Package.

• Vehicle curb weight

Calculating the Maximum
Loaded Trailer Weight for Your • Hitch hardware weight, such as
Vehicle a draw bar, ball, locks or weight
distributing hardware
1. Start with the gross combined • Driver weight
weight rating for your vehicle • Passenger(s) weight
model and axle ratio. See the
previous chart. • Payload, cargo and luggage
weight
2. Subtract all of the following
that apply to your vehicle: • Aftermarket equipment weight.

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This equals the maximum loaded Note: Consult an authorized dealer

trailer weight for this combination. to determine the maximum trailer
weight allowed for your vehicle if
Note: The trailer tongue load is you are not sure.
considered part of the payload for
your vehicle. Reduce the total For additional information on
payload by the final trailer tongue trailer weights, reference the RV
weight. & Trailer Towing Guide available
at your authorized dealer, or
online.

RV & Trailer Towing Guide Online

Website http://www.fleet.ford.com/towing-guides/

See Load limits in the Load Carrying

chapter for load specification terms found
ESSENTIAL TOWING CHECKS on the tire label and Safety Compliance
label and instructions on calculating your
WARNING vehicle's load.
Do not exceed the maximum Vehicles with a diesel engine have an
permissible nose weight, e.g. vertical engine braking feature. See General
weight on the tow ball. Failure to Information (page 221).
adhere to this warning could result in loss
of vehicle control, serious personal injury Remember to account for the trailer
or death. tongue weight as part of your vehicle load
when calculating the total vehicle weight.
Follow these guidelines for safe towing: Some vehicles will have the ability to
modify trailer towing features. See
• Do not tow a trailer until you drive your General Information (page 111).
vehicle at least 1,000 mi (1,600 km).
• Consult your local motor vehicle laws Trailer Towing Connector
for towing a trailer.
• See the instructions included with
towing accessories for the proper
installation and adjustment
specifications.
• Service your vehicle more frequently if
you tow a trailer. See your scheduled
maintenance information.
• If you use a rental trailer, follow the
instructions the rental agency gives
you.
E163167

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When attaching the trailer wiring connector

to your vehicle, only use a proper fitting
connector that works with the vehicle and A B C D E
trailer functions. Some seven-position
connectors may have the SAE J2863 logo,
which confirms that it is the proper wiring
connector and works correctly with your
vehicle.

Color Function

Yellow Left turn signal and stop lamp

White Ground (-)
Blue Electric brakes
Green Right turn signal and stop
lamp
Orange Battery (+)
Brown Running lights
Grey Reverse lights
F
Dynamic Hitching Using the Rear E142436
View Camera System
Note: Active guidelines and fixed guidelines A Active guidelines
are only available when the transmission is B Centerline
in reverse (R).
C Fixed guideline: Green zone
Use the centerline (B) guideline to assist
you in setting your steering wheel properly D Fixed guideline: Yellow zone
to help align the trailer hitch and tongue. E Fixed guideline: Red zone
F Rear bumper

Fixed guidelines are always shown in the

display, but the active guidelines only
display when the steering wheel is turned.
To use active guidelines, turn the steering
wheel to point the guidelines toward an
intended path. If the steering wheel
position is changed while reversing, your
vehicle might deviate from the original
intended path.

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The active guidelines fade in and out Weight-distributing Hitches

depending on the steering wheel position.
The active guidelines are not shown when WARNING
the steering wheel position is straight. Do not adjust the spring bars so that
Always use caution while reversing. your vehicle's rear bumper is higher
Objects in the red zone are closest to your than before attaching the trailer.
vehicle and objects in the green zone are Doing so will defeat the function of the
farther away. Objects are getting closer to weight-distributing hitch, which may cause
your vehicle as they move from the green unpredictable handling, and could result
zone to the yellow or red zones. Use the in serious personal injury.
side view mirrors and rear view mirror to
get better coverage on both sides and rear When hooking-up a trailer using a
of your vehicle. weight-distributing hitch, always use the
Refer to the Rear View Camera section for following procedure:
additional information. See Rear View 1. Park the loaded vehicle, without the
Camera (page 232). trailer, on a level surface.
Hitches 2. Measure the height to the top of your
vehicle's front wheel opening on the
Note: On pick-up trucks, the trailer hitch fender. This is H1.
provided on this vehicle enhances crash 3. Attach the loaded trailer to your vehicle
protection for the fuel system. Do not without the weight-distributing bars
remove! connected.
Note: Do not cut, drill, weld or modify trailer 4. Measure the height to the top of your
hitches. Modifying trailer hitches can reduce vehicle's front wheel opening on the
hitch rating. fender a second time. This is H2.
Do not use a hitch that either clamps onto 5. Install and adjust the tension in the
the bumper or attaches to the axle. You weight-distributing bars so that the
must distribute the load in your trailer so height of your vehicle's front wheel
that 10-15% for conventional towing or opening on the fender is approximately
15-25% for fifth wheel towing of the total halfway between H1 and H2.
weight of the trailer is on the tongue.
6. Check that the trailer is level or slightly
Hitch components (If Equipped) nose down toward your vehicle. If not,
adjust the ball height accordingly and
The following components will be included repeat Steps 2-6.
in certain vehicles.
• A 5/8 inch hitch pin rated to tow up to
21,000 lbs.
• A 3 inch drawbar.
• A hitch pin sleeve to be used when
mounting the 3 inch drawbar.
• A clevis pin to help keep the hitch pin
in place.

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Once the trailer is level or slightly nose recommendation could result in the trailer
down toward the vehicle: contacting the cab of the tow vehicle
• Lock the bar tension adjuster in place. during tight turns that are typical during
low-speed parking and turning maneuvers.
• Check that the trailer tongue securely This contact could result in damage to the
attaches and locks onto the hitch. trailer and tow vehicle.
• Install safety chains, lighting, and trailer
brake controls as required by law or the Safety Chains
trailer manufacturer.
Note: Do not attach safety chains to the
Fifth-wheel Trailer Hitch (If Equipped) bumper.

Note: The mounting pads in the bed are Always connect the safety chains to the
specifically designed for certain fifth-wheel frame or hook retainers of your vehicle
trailer hitches and gooseneck ball hitches. hitch.
Do not use these mounting pads for other To connect the safety chains, cross the
purposes. chains under the trailer tongue and allow
Note: Contact an authorized dealer to enough slack for turning tight corners. Do
purchase gooseneck and fifth-wheel hitches not allow the chains to drag on the ground.
that are compatible with your vehicle. Trailer Brakes
Your vehicle may be equipped with a
fifth-wheel prep package. This package WARNING
enables your vehicle to accept certain Do not connect a trailer's hydraulic
fifth-wheel trailer hitches and gooseneck brake system directly to your
ball hitches. The fifth-wheel trailer hitch vehicle's brake system. Your vehicle
attaches to the four mounting pads in the may not have enough braking power and
pick-up bed. An optional 7-pin trailer wiring your chances of having a collision greatly
connector may be in the bed as well. The increase.
gooseneck ball hitch is a separate
mounting pad from the fifth-wheel hitch,
located in the center of the bed. Electric brakes and manual, automatic or
surge-type trailer brakes are safe if you
Shorter pick-up boxes, such as the 6½-foot install them properly and adjust them to
box on the F-250 and F-350, provide less the manufacturer's specifications. The
clearance between the cab and the trailer brakes must meet local and federal
fifth-wheel and gooseneck trailer regulations.
compared to longer box pick-ups, such as
an 8-foot box on the F-250 or F-350. When The rating for the tow vehicle's braking
selecting a trailer and tow vehicle, it is system operation is at the gross vehicle
critical to check that this combination weight rating, not the gross combined
provides clearance between the front of weight rating.
the trailer and tow vehicle for turns up to Separate functioning brake systems
90 degrees. Failure to follow this are required for safe control of towed
vehicles and trailers weighing more
than 1500 pounds (680 kilograms)
when loaded.

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Integrated Trailer Brake Controller Ford has tested the trailer brake controller
(If Equipped) to be compatible with several major
brands of electric-over-hydraulic trailer
WARNINGS brakes. Contact an authorized dealer for
The anti-lock brake system does not information on which brands you can use.
control the trailer brakes. The controller user interface consists of
the following:
Use the integrated trailer brake
controller to properly adjust the A: + and - (Gain adjustment buttons):
trailer brakes and check all Pressing these buttons adjusts the
connections before towing a trailer. Failure controller's power output to the trailer
to follow this instruction could result in the brakes in 0.5 increments. You can increase
loss of control of your vehicle, personal the gain setting to 10.0 (maximum trailer
injury or death. braking) or decrease it to 0 (no trailer
braking). Pressing and holding a button
raises or lowers the setting continuously.
Note: The integrated Ford brake controller
The gain setting displays in the message
is compatible with trailers equipped with
center as follows: TBC GAIN = XX.X.
electric-actuated drum brakes and
electric-over hydraulic brake systems. B: Manual control lever: Slide the control
lever to the left to switch on the trailer's
Note: The integrated Ford brake controller
electric brakes independent of the tow
does not control hydraulic surge-style
vehicle's. See the following Procedure for
brakes.
adjusting gain section for instructions on
proper use of this feature. If you use the
manual control while the brake is also
applied, the greater of the two inputs
determines the power sent to the trailer
brakes.
• Stop lamps: Using the manual control
lever lights both the trailer brake lamps
and your vehicle brake lamps.
Trailer brake control messages appear in
the information display as follows:
• TBC GAIN = XX.X NO TRAILER:
E183395
Shows the current gain setting.
When used properly, the trailer brake • TBC GAIN = XX.X OUTPUT=/ / / /
controller assists in smooth and effective / /: Displays when braking. The bars
trailer braking by powering the trailer’s indicate the amount of power going to
electric or electric-over-hydraulic brakes the trailer brakes.
with a proportional output based on the
towing vehicle’s brake pressure. • TRAILER CONNECTED: Displays
when the system senses a correct
You can adjust the amount of initial trailer trailer wiring connection.
brake output by selecting one of three
• TRAILER DISCONNECTED: Displays
settings through the message center.
when the system senses a trailer
disconnection.

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Procedure for Setting Trailer Brake 3. When you plug in a trailer with electric
Controller Effort or electric-over-hydraulic brakes, a
confirmation message appears in the
Choose either the electric option for trailers information display.
with electromagnetic drum brakes, or the
electric over hydraulic option for trailers 4. Use the gain adjustment (+ and -)
with these brake systems. buttons to increase or decrease the
gain setting to the desired starting
Trailer Brake Effort Setting point. A gain setting of 6.0 is a good
starting point for heavier loads.
The trailer brake controller allows the user
to customize how aggressively the trailer 5. In a traffic-free environment, tow the
brakes engage. The default value is the low trailer on a dry, level surface at a speed
setting and is the recommended setting of 20-25 mph (30-40 km/h) and
for most trailers. If your trailer's brakes squeeze the manual control lever
require more initial voltage, or if you prefer completely.
more aggressive trailer braking, then select 6. If the trailer wheels lock up, indicated
either the medium or the high setting. by squealing tires, reduce the gain
setting. If the trailer wheels turn freely,
Procedure for Setting Trailer Brake increase the gain setting. Repeat Steps
Controller Mode 5 and 6 until the gain setting is at a
Choose the low, medium or high setting point just below trailer wheel lock-up.
for the required initial trailer brake output. If towing a heavier trailer, trailer wheel
lock-up may not be attainable even
Procedure for Adjusting Gain with the maximum gain setting of 10.

Note: Only perform this procedure in a Information Display Warning Messages

traffic-free environment at speeds of
approximately 20-25 mph (30-40 km/h). Note: An authorized dealer can diagnose
the trailer brake controller to determine
The gain setting adjusts the trailer brake exactly which trailer fault has occurred.
controller for the specific towing condition. However, your Ford warranty does not cover
You should change the setting as towing this diagnosis if the fault is with the trailer.
conditions change. Changes to towing
conditions include trailer load, vehicle load, TRAILER BRAKE MODULE FAULT
road conditions and weather.
Displays in response to faults sensed by
The gain should be set to provide the the trailer brake controller, accompanied
maximum trailer braking assistance while by a single tone. If this message appears,
making sure the trailer wheels do not lock contact an authorized dealer as soon as
when using the brakes. Locked trailer possible for diagnosis and repair. The
wheels may lead to trailer instability. controller may still function, but with
1. Make sure the trailer brakes are in good degraded performance.
working condition, functioning normally WIRING FAULT ON TRAILER
and properly adjusted. See your trailer
dealer if necessary. Displays when there is a short circuit on
2. Hook up the trailer and make the the electric brake output wire.
electrical connections according to the
trailer manufacturer's instructions.

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If this message displays, with no trailer • The controller interacts with the brake
connected, the problem is with your vehicle control system and powertrain control
wiring or trailer brake controller. Contact system of your vehicle to provide the
an authorized dealer. best performance on different road
If the message only displays with a trailer conditions.
connected, the problem is with the trailer • Your vehicle's brake system and the
wiring. Consult your trailer dealer for trailer brake system work
assistance. This can be a short to ground independently of each other. Changing
(such as a chaffed wire), short to voltage the gain setting on the controller does
(such as a pulled pin on trailer emergency not affect the operation of your
breakaway battery) or the trailer brakes vehicle's brakes.
may be drawing too much current. • When you switch the engine off, the
controller output is disabled and the
Points to Remember display and module shut down.
Note: Do not attempt removal of the trailer
brake controller without consulting the Trailer Lamps
Workshop Manual. Damage to the unit may
WARNING
result.
Never connect any trailer lamp wiring
• Adjust gain setting before using the
to the vehicle's tail lamp wiring; this
trailer brake controller.
may damage the electrical system
• Adjust gain setting, using the procedure resulting in fire. Contact your authorized
above, whenever road, weather, trailer dealer as soon as possible for assistance
or vehicle loading conditions change in proper trailer tow wiring installation.
from when the gain was initially set. Additional electrical equipment may be
• Only use the manual control lever for required.
proper adjustment of the gain during
trailer setup. Misuse, such as Trailer lamps are required on most towed
application during trailer sway, could vehicles. Make sure all running lights, brake
cause instability of trailer or tow lights, turn signals and hazard lights are
vehicle. working.
• Avoid towing in adverse weather
conditions. The trailer brake controller Before Towing a Trailer
does not provide anti-lock control of Practice turning, stopping and backing up
the trailer wheels. Trailer wheels can to get the feel of your vehicle-trailer
lock up on slippery surfaces, resulting combination before starting on a trip.
in reduced stability of trailer and tow When turning, make wider turns so the
vehicle. trailer wheels clear curbs and other
• The trailer brake controller is equipped obstacles.
with a feature that reduces output at
vehicle speeds below 11 mph (18 km/h)
so trailer and vehicle braking is not jerky
or harsh. This feature is only active
when applying the brakes using your
vehicle's brake pedal, not the
controller.

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When Towing a Trailer • If your vehicle is equipped with

AdvanceTrac with RSC, this system
• Check your hitch, electrical connections may turn on during typical cornering
and trailer wheel lug nuts thoroughly maneuvers with a heavily loaded trailer.
after you have traveled 50 mi (80 km). This is normal. Turning the corner at a
• Do not drive faster than 70 mph slower speed while towing may reduce
(113 km/h) during the first 500 mi this tendency.
(800 km). • If you are towing a trailer frequently in
• Do not make full-throttle starts. hot weather, hilly conditions, at the
• When stopped in congested or heavy gross combined weight rating (or any
traffic during hot weather, place the combination of these factors), consider
gearshift in position P to aid engine and refilling your rear axle with synthetic
transmission cooling and to help A/C gear lubricant (if the axle is not already
performance. filled with it).
• Turn off the speed control with heavy • Allow more distance for stopping with
loads or in hilly terrain. The speed a trailer attached. Anticipate stops and
control may turn off automatically brake gradually.
when you are towing on long, steep • Avoid parking on a grade. However, if
grades. you must park on a grade:
• Shift to a lower gear when driving down 1. Turn the steering wheel to point your
a long or steep hill. Do not apply the vehicle tires away from traffic flow.
brakes continuously, as they may 2. Set your vehicle parking brake.
overheat and become less effective.
3. Place the automatic transmission in
• If your transmission is equipped with a
position P.
Grade Assist or Tow/Haul feature, use
this feature when towing. This provides 4. Place wheel chocks in front and back
engine braking and helps eliminate of the trailer wheels. (Chocks not
excessive transmission shifting for included with vehicle.)
optimum fuel economy and Your vehicle may be equipped with a
transmission cooling. temporary or conventional spare tire. A
• If your vehicle is equipped with "temporary" spare tire is different in size
Adaptive Steering and you have (diameter or width), tread-type
enabled Tow/Haul, the Adaptive (All-Season or All Terrain) or is from a
Steering system adjusts the steering different manufacturer than the road tires
response to match your vehicle’s load. on your vehicle. Consult information on the
The system reduces vehicle sensitivity tire label or Safety Compliance label for
to steering inputs at higher vehicle limitations when using.
speeds while it maintains the ease of
parking and maneuverability at low Launching or Retrieving a Boat or
speeds. Personal Watercraft (PWC)
Note: Disconnect the wiring to the trailer
before backing the trailer into the water.
Note: Reconnect the wiring to the trailer
after you remove the trailer from the water.

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 Towing

When backing down a ramp during boat Emergency Towing

launching or retrieval:
If your vehicle becomes inoperable
• Do not allow the static water level to (without access to wheel dollies,
rise above the bottom edge of the rear car-hauling trailer, or flatbed transport
bumper. vehicle), it can be flat-towed (all wheels
• Do not allow waves to break higher on the ground, regardless of the powertrain
than 6 in (15 cm) above the bottom and transmission configuration) under the
edge of the rear bumper. following conditions:
Exceeding these limits may allow water to • Your vehicle is facing forward for
enter vehicle components: towing in a forward direction.
• Causing internal damage to the • Place the transmission in neutral (N).
components. If you cannot move the transmission
• Affecting driveability, emissions, and into neutral (N), you may need to
reliability. override it. See Transmission (page
205).
Replace the rear axle lubricant anytime
• Maximum speed is 35 mph (56 km/h).
the rear axle has been submerged in water.
Water may have contaminated the rear • Maximum distance is 50 mi (80 km).
axle lubricant, which is not normally
WARNING
checked or changed unless a leak is
suspected or other axle repair is required. If your vehicle has a steering wheel
lock make sure the ignition is in the
accessory or on position when being
TOWING THE VEHICLE ON towed.
FOUR WHEELS
Recreational Towing
WARNING
Note: Put your climate control system in
If your vehicle has a steering wheel recirculated air mode to prevent exhaust
lock make sure the ignition is in the fumes from entering your vehicle. See
accessory or on position when being Climate Control (page 145).
towed.
Follow these guidelines if you have a need
for recreational towing, such as towing
your vehicle behind a motorhome. We have
designed these guidelines to prevent
damage to your transmission.

Two-wheel Drive Vehicles

Do not tow your vehicle with any wheels
on the ground, as vehicle or transmission
damage may occur. It is recommended to
tow your vehicle with all four (4) wheels
off the ground, such as when using a
car-hauling trailer. Otherwise, you cannot
tow your vehicle.

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 Towing

Four-wheel Drive Vehicles Equipped Note: If you do not see the message in the
with a Manual-shift Transfer Case display, you must perform the procedure
again from the beginning.
1. Put the transmission in neutral (N).
Note: You may hear an audible noise as the
2. Put the transfer case in neutral (N). transfer case shifts into its neutral position.
3. Put the hub locks in the FREE position. This is normal.
Always make sure that both hub locks
6. Leave the transmission in neutral (N)
are set to the same position.
and turn the ignition as far as it will go
Four-wheel Drive Vehicles Equipped toward the off position (it will not turn
with an Electronic-shift Transfer Case fully off when the transmission is in
neutral). If your vehicle has an ignition
Only tow a four-wheel drive vehicle that key, you must leave the key in the
has an electronic-shift transfer case with ignition while towing. To lock and
all wheels on the ground. To do this, place unlock your vehicle, use the keyless
the transfer case in its neutral position and entry keypad or extra set of keys. If your
engage the four-wheel-down towing vehicle has intelligent access, press the
feature. engine START/STOP button once
Perform the steps in the following section without pressing the brake pedal. You
after positioning your vehicle behind the do not need to leave your keys in the
tow vehicle and properly securing them vehicle. You can lock and unlock your
together. vehicle as you normally do.
7. Release the brake pedal.
Note: Make sure you properly secure your
vehicle to the tow vehicle. WARNINGS
Do not disconnect the battery during
Four-wheel-down Towing
recreational towing. It prevents the
1. Put the ignition in the on position, but transfer case from shifting properly
do not start the engine. If your vehicle and may cause the vehicle to roll, even if
has an ignition key, turn the key to on. the transmission is in park (P).
If your vehicle has intelligent access, Shifting the transfer case to its
press the engine START/STOP button neutral position for recreational
once without pressing the brake pedal. towing may cause the vehicle to roll,
2. Press and hold the brake pedal. even if the transmission is in park (P). It
3. Rotate the four-wheel drive switch to may injure the driver and others. Make sure
2H. you press the foot brake and the vehicle is
in a secure, safe position when you shift to
4. Shift the transmission to neutral (N). neutral (N).
5. Rotate the four-wheel drive switch
from 2H to 4L and back to 2H five Note: Failing to put the transfer case in its
times within seven seconds. neutral position while towing with all four
Note: If completed successfully, the wheels on the ground will damage vehicle
information display shows a message components.
indicating that your vehicle is safe to tow
with all wheels on the ground.

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 Towing

Note: You can check four-wheel-down 7. If the transfer case does not
towing status at any time by opening the successfully shift out of neutral (N),
driver's door or turning the ignition to the set the parking brake until you can have
accessory or on position and verifying a your vehicle serviced.
message displays in the cluster.
Resolving the Shift Delay Issue
To exit four-wheel-down towing and return
the transfer case to its 2H position: If the instrument cluster displays a shift
delay message, See Information
1. With your vehicle still properly secured Messages (page 128). You need to
to the tow vehicle, put the ignition in perform the following steps:
the on position, but do not start the
engine. If your vehicle has an ignition 1. Press and hold the brake pedal.
key, switch the key to on. If your vehicle 2. Put the transmission into neutral (N),
has intelligent access, press the engine and then start the engine.
START/STOP button once without
pressing the brake pedal. 3. With the engine running, shift the
transmission to drive (D) and let the
2. Press and hold the brake pedal. vehicle roll forward, up to 3 ft (1 m).
3. Shift the transmission out of neutral You may hear an audible noise as the
(N) and into any other gear. transfer case shifts out of its neutral
position. This is normal.
4. Release the brake pedal.
4. When the issue is resolved, the
Note: If completed successfully, the 2H
instrument cluster displays a message
indicator light illuminates and a
stating neutral tow is disabled.
confirmation message displays in the
instrument cluster.
Note: If the indicator light and message do
not display, you must perform the procedure
again from the beginning.
Note: You may hear an audible noise as the
transfer case shifts out of its neutral
position. This is normal.
Note: If a message displays in the
instrument cluster stating there is a shift
delay, transfer case gear tooth blockage
may be present. See Resolving the Shift
Delay Issue after this section.
5. Apply the parking brake and disconnect
the vehicle from the tow vehicle.
6. Release the parking brake, start the
engine and shift the transmission to
drive (D) to make sure the transfer
case is out of neutral (N).

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 Driving Hints

BREAKING-IN • Keep the tires properly inflated and use

only the recommended size.
You need to break in new tires for • Use the recommended engine oil.
approximately 300 mi (480 km). During • Perform all regularly scheduled
this time, your vehicle may exhibit some maintenance.
unusual driving characteristics.
Avoid these actions; they reduce your fuel
Avoid driving too fast during the first economy:
1,000 mi (1,600 km). Vary your speed
frequently and change up through the • Sudden accelerations or hard
gears early. Do not labor the engine. accelerations.
Drive your new vehicle at least 1,000 mi • Revving the engine before turning it off.
(1,600 km) before towing a trailer. Make • Idle for periods longer than one minute.
sure you use the specified engine oil. See • Warm up your vehicle on cold
Capacities and Specifications (page mornings.
422).
• Use the air conditioner or front
Do not add friction modifier compounds defroster.
or special break-in oils during the first few • Use the speed control in hilly terrain.
thousand miles (kilometers) of operation.
These additives may prevent piston ring • Rest your foot on the brake pedal while
seating. driving.
• Drive a heavily loaded vehicle or tow a
trailer.
ECONOMICAL DRIVING
• Carry unnecessary weight
Your fuel economy is affected by several (approximately 1 mpg [0.4 km/L] is
things, such as how you drive, the lost for every 400 lb [180 kilogram] of
conditions you drive under, and how you weight carried).
maintain your vehicle. • Driving with the wheels out of
You may improve your fuel economy by alignment.
keeping these things in mind: Conditions
• Accelerate and slow down in a smooth, • Heavily loading a vehicle or towing a
moderate fashion. trailer may reduce fuel economy at any
• Drive at steady speeds without speed.
stopping. • Adding certain accessories to your
• Anticipate stops; slowing down may vehicle (for example bug deflectors,
eliminate the need to stop. rollbars, light bars, running boards, ski
racks or luggage racks) may reduce
• Combine errands and minimize fuel economy.
stop-and-go driving.
• To maximize the fuel economy, drive
• Close the windows for high-speed with the tonneau cover installed (if
driving. equipped).
• Drive at reasonable speeds (traveling • Using fuel blended with alcohol may
at 55 mph [88 km/h] uses 15% less lower fuel economy.
fuel than traveling at 65 mph [105
km/h]).

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 Driving Hints

• Fuel economy may decrease with lower When driving through standing water, drive
temperatures during the first 8–10 very slowly and do not stop your vehicle.
miles (12–16 kilometers) of driving. Your brake performance and traction may
• Driving on flat terrain offers improved be limited. After driving through water and
fuel economy as compared to driving as soon as it is safe to do so:
on hilly terrain. • Lightly press the brake pedal to dry the
• Transmissions give their best fuel brakes and to check that they work.
economy when operated in the top • Check that the horn works.
cruise gear and with steady pressure • Check that the exterior lights work.
on the gas pedal.
• Turn the steering wheel to check that
• Four-wheel-drive operation (if the steering power assist works.
equipped) is less fuel efficient than
two-wheel-drive operation.
• Close the windows for high-speed FLOOR MATS
driving.
WARNINGS
DRIVING THROUGH WATER Always use floor mats that are
designed to fit the foot well of your
vehicle. Only use floor mats that
WARNING leave the pedal area unobstructed. Only
Do not drive through flowing or deep use floor mats that are firmly secured to
water as you may lose control of your retention posts so that they cannot slip out
vehicle. of position and interfere with the pedals
or impair safe operation of your vehicle in
other ways.
Note: Driving through standing water can
cause vehicle damage. Pedals that cannot move freely can
cause loss of vehicle control and
Note: Engine damage can occur if water
increase the risk of serious personal
enters the air filter.
injury.
Before driving through standing water,
Always make sure that the floor
check the depth. Never drive through water
mats are properly attached to the
that is higher than the bottom of the wheel
retention posts in the carpet that are
hubs.
supplied with your vehicle. Floor mats must
be properly secured to both retention posts
to make sure mats do not shift out of
position.
Never place floor mats or any other
covering in the vehicle foot well that
cannot be properly secured to
prevent them from moving and interfering
with the pedals or the ability to control the
vehicle.

E176913

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 Driving Hints

WARNINGS SNOWPLOWING
Never place floor mats or any other
covering on top of already installed Ford recommends that the Super Duty
floor mats. Floor mats should always F-Series used for snow removal include
rest on top of vehicle carpeting surface and the snowplow package option.
not another floor mat or other covering.
Additional floor mats or any other covering Installing the Snowplow
will reduce the pedal clearance and Weight limits and guidelines for selecting
potentially interfere with pedal operation. and installing the snowplow are in the Ford
Check attachment of floor mats on Truck Body Builders Layout Book,
a regular basis. Always properly snowplow section, found at
reinstall and secure floor mats that www.fleet.ford.com/truckbbas. A typical
have been removed for cleaning or installation affects the following:
replacement. • Certification to government safety laws
Always make sure that objects such as occupant protection and airbag
cannot fall into the driver foot well deployment, braking, and lighting. Look
while the vehicle is moving. Objects for an Alterer’s Label on the vehicle
that are loose can become trapped under from the snowplow installer certifying
the pedals causing a loss of vehicle control. that the installation meets all
applicable Federal Motor Vehicle
Failure to properly follow floor mat
Safety Standards (FMVSS).
installation or attachment
instructions can potentially cause • The Total Accessory Reserve Capacity
interference with pedal operation causing (TARC) is on the lower right side of the
a loss of vehicle control. vehicle’s Safety Compliance
Certification Label. This applies to
Ford-completed vehicles of 10,000 lb
(4,536 kg) GVWR or less. This is the
weight of permanently-attached
auxiliary equipment, such as snowplow
frame-mounting hardware, that can
be added to the vehicle and satisfy
Ford compliance certification to
FMVSS. Exceeding this weight may
require the auxiliary equipment installer
additional safety certification
responsibility. The Front Accessory
Reserve Capacity (FARC) is for
E142666 customer convenience.
• Rear ballast weight behind the rear
To install floor mats, position the floor mat
axle may be required to prevent
so that the eyelet is over the retention post
exceeding the FGAWR, and provide
and press down to lock in.
front-to-rear weight balance for proper
To remove the floor mat, reverse the braking and steering.
installation procedure.

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 Driving Hints

• Front wheel toe may require Snowplowing with your Airbag

re-adjustment to prevent premature Equipped Vehicle
uneven tire wear. Specifications are in
the Ford Workshop Manual. WARNINGS
• Headlight aim may require Do not attempt to service, repair, or
re-adjustment. modify the airbag supplemental
restraint system (SRS) or its fuses.
• The tire air pressures recommended
Contact an authorized dealer.
for general driving are on the vehicle’s
Safety Certification Label. The Additional equipment for example
maximum cold inflation pressure for snowplow equipment may affect the
the tire and associated load rating is performance of the airbag sensors
on the tire sidewall. Tire air pressure increasing the risk of injury. Please refer to
may require re-adjustment within these the Body Builders Layout Book for
pressure limits to accommodate the instructions about the appropriate
additional weight of the snowplow installation of additional equipment.
installation. All occupants of the vehicle,
• Federal and some local regulations including the driver, should always
require additional exterior lamps for properly wear their seatbelt, even
snowplow-equipped vehicles. Consult when provided with an airbag
your authorized dealer for additional supplemental restraint system (SRS).
information.

Operating the Vehicle with the Your vehicle is equipped with a driver and
Snowplow Attached passenger airbag supplemental restraint
system. The supplemental restraint system
Note: Do not use your vehicle for snow will activate in certain frontal and offset
removal until you have driven at least frontal collisions when the vehicle sustains
500 mi (800 km). sufficient frontal deceleration.
Ford recommends vehicle speed does not Careless or high speed driving while
exceed 45 mph (72 km/h) when plowing snow that results in sufficient
snowplowing. vehicle decelerations can deploy the
airbags. Such driving also increases the risk
The attached snowplow blade restricts of accidents.
airflow to the radiator, and may cause the
engine to run at a higher temperature: Never remove or defeat the tripping
Attention to engine temperature is mechanisms designed into the snow
especially important when outside removal equipment by its manufacturer.
temperatures are above freezing. Angle Doing so may cause damage to the vehicle
the blade to maximize airflow to the and the snow removal equipment as well
radiator and monitor engine temperature as possible airbag deployment.
to determine whether a left or right angle
provides the best performance. Engine temperature while plowing
Follow the severe duty schedule in your When driving with a plow, your engine may
Scheduled Maintenance information for run at a higher temperature than normal
engine oil and transmission fluid change because the attached snowplow blade will
intervals. restrict airflow to the radiator.

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 Driving Hints

• If you are driving more than 15 mi

(24 km) at temperatures above
freezing, angle the plow blade either
full left or full right to provide
maximum airflow to the radiator.
• If you are driving less than 15 mi
(24 km) at speeds up to 45 mph
(72 km/h) in cold weather, you will not
need to worry about blade position to
provide maximum airflow.

Transmission operation while

plowing
WARNING
Do not spin the wheels at over
34 mph (55 km/h). The tires may fail
and injure a passenger or bystander.

• Shift transfer case to 4L (4WD Low)

when plowing in small areas at speeds
below 5 mph (8 km/h).
• Shift transfer case to 4H (4WD High)
when plowing larger areas or light snow
at higher speeds. Do not exceed 15 mph
(24 km/h).
• Do not shift the transmission from a
forward gear to R (Reverse) until the
engine is at idle and the wheels have
stopped.

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 Roadside Emergencies

ROADSIDE ASSISTANCE authorized dealer. If a member

requests a tow to an authorized dealer
Vehicles Sold in the United States: that is more than 35 mi (56 km) from
Getting Roadside Assistance the disablement location, the member
shall be responsible for any mileage
To fully assist you should you have a costs in excess of 35 mi (56 km).
vehicle concern, Ford Motor Company Roadside Assistance includes up to $200
offers a complimentary roadside for a towed trailer if the disabled eligible
assistance program. This program is vehicle requires service at the nearest
separate from the New Vehicle Limited authorized dealer. If the towing vehicle is
Warranty. The service is available: operational but the trailer is not, then the
• 24 hours a day, seven days a week. trailer does not qualify for any roadside
• For the coverage period listed on the services.
Roadside Assistance Card included in
your Owner's Manual portfolio.
Vehicles Sold in the United States:
Using Roadside Assistance
Roadside Assistance covers:
Complete the roadside assistance
• A flat tire change with a good spare, if identification card and place it in your
provided with the vehicle (except wallet for quick reference. This card is in
vehicles supplied with a tire inflation the owner's information portfolio in the
kit). glove compartment.
• Battery jump start.
United States Ford vehicle customers who
• Lock-out assistance (key replacement require Roadside Assistance, call
cost is the customer's responsibility). 1-800-241-3673.
• Fuel delivery — independent service If you need to arrange roadside assistance
contractors, if not prohibited by state, for yourself, Ford Motor Company
local or municipal law, shall deliver up reimburses a reasonable amount for
to 2 gal (7.6 L) of gasoline or 5 gal towing to the nearest dealership within
(18.9 L) of diesel fuel to a disabled 35 mi (56 km). To obtain reimbursement
vehicle. Roadside Assistance limits fuel information, United States Ford vehicle
delivery service to two no-charge customers call 1-800-241-3673.
occurrences within a 12-month period. Customers need to submit their original
• Winch out — available within 100 ft receipts.
(30.5 m) of a paved or county
maintained road, no recoveries. Vehicles Sold in Canada: Getting
• Towing — independent service Roadside Assistance
contractors, if not prohibited by state, To fully assist you should you have a
local or municipal law, shall tow Ford vehicle concern, Ford Motor Company of
eligible vehicles to an authorized dealer Canada, Limited offers a complimentary
within 35 mi (56 km) of the roadside assistance program. This program
disablement location or to the nearest is eligible within Canada or the continental
United States.

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 Roadside Emergencies

This program is separate from the New • Press the flasher control and all front
Vehicle Limited Warranty, but the coverage and rear direction indicators flash.
is concurrent with the powertrain coverage • Press the button again to switch them
period of your vehicle. off.
Canadian customers who require roadside
assistance, call 1-800-665-2006.
FUEL SHUTOFF - 6.2L/6.8L
Vehicles Sold in Canada: Using
Roadside Assistance Note: If your vehicle is involved in a crash,
have a qualified technician check the fuel
Complete the roadside assistance system.
identification card and place it in your Note: When you try to restart your vehicle
wallet for quick reference. after a fuel shutoff, the vehicle makes sure
In Canada, this card is found in the that various systems are safe to restart.
Warranty Guide in the glove compartment Once the vehicle determines the systems
of your vehicle. are safe, then the vehicle allows you to
restart.
Vehicles Sold in Canada: Roadside
Note: In the event that your vehicle does
Assistance Program Coverage not restart after your third attempt, contact
The service is available 24 hours a day, a qualified technician.
seven days a week. The fuel pump shutoff stops the flow of
Canadian roadside coverage and benefits fuel to the engine in the event of a
may differ from the U.S. coverage. moderate to severe crash. Not every
impact causes a shutoff.
For complete program coverage details
you may contact your dealer, you can call If your vehicle has a key system:
us in Canada at 1-800-665-2006, or visit 1. Switch off the vehicle.
our website at www.ford.ca. 2. Switch on the vehicle.
3. Repeat steps 1 and 2 to re-enable the
HAZARD FLASHERS fuel pump.

Note: The hazard flashers operate when

the ignition is in any position, or if the key is FUEL SHUTOFF - 6.7L DIESEL
not in the ignition. If used when the vehicle
is not running, the battery loses charge. As WARNING
a result, there may be insufficient power to Failure to inspect and, if necessary,
restart your vehicle. repair fuel leaks after a collision may
The flasher control is on the increase the risk of fire and serious
instrument panel. Use your injury. Ford Motor Company recommends
hazard flashers when your that the fuel system be inspected by an
vehicle is creating a safety hazard for other authorized dealer after any collision.
motorists.

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 Roadside Emergencies

Note: When you try to restart your vehicle To reset the switch:
after a fuel shutoff, your vehicle makes sure 1. Turn the ignition off.
that various systems are safe to restart.
Once your vehicle determines that the 2. Check the fuel system for leaks.
systems are safe, then your vehicle will 3. If no leaks are apparent, reset the
allow you to restart. switch by pushing in on the reset
In the event of a moderate to severe button.
collision, your vehicle is equipped with a 4. Turn the ignition on.
fuel pump shut-off feature that stops the 5. Wait a few seconds and return the key
flow of fuel to the engine. Not every impact to off.
will cause a shutoff.
6. Make another check for leaks.
After an accident, if the engine cranks but
does not start, this switch may have been Running Out Of DEF (Diesel
activated. Exhaust Fluid)
If your vehicle runs out of DEF, it will enter
into a speed limited mode and can also
enter into an idle-only mode. Normal
vehicle operation will not resume until DEF
is refilled. See Selective Catalytic
Reduction System (page 188).
Contact roadside assistance for help in
finding a retailer that sells DEF. See
Customer Assistance (page 305).

E163366 JUMP STARTING THE VEHICLE

This switch is located on the passenger’s
WARNINGS
side of the instrument panel. Open the
front passenger door and remove the small Batteries normally produce explosive
access panel. gases which can cause personal
injury. Therefore, do not allow
flames, sparks or lighted substances to
come near the battery. When working near
the battery, always shield your face and
protect your eyes. Always provide correct
ventilation.

E163367

The switch has a red button on top of it.

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 Roadside Emergencies

WARNINGS WARNINGS
Keep batteries out of reach of Do not attach the end of the positive
children. Batteries contain sulfuric cable to the studs or L-shaped eyelet
acid. Avoid contact with skin, eyes or located above the positive (+)
clothing. Shield your eyes when working terminal of your vehicle’s battery. High
near the battery to protect against possible current may flow through and cause
splashing of acid solution. In case of acid damage to the fuses.
contact with skin or eyes, flush Do not connect the end of the
immediately with water for a minimum of second cable to the negative (-)
15 minutes and get prompt medical terminal of the battery to be jumped.
attention. If acid is swallowed, call a A spark may cause an explosion of the
physician immediately. gases that surround the battery.
Use only adequately sized cables
with insulated clamps. Note: In the illustration, the bottom vehicle
represents the booster vehicle.
Preparing Your Vehicle
Do not attempt to push-start your
automatic transmission vehicle.
Note: Attempting to push-start a vehicle
with an automatic transmission may cause
transmission damage.
1
Note: Use only a 12-volt supply to start your
vehicle.
Note: Do not disconnect the battery of the
disabled vehicle as this could damage the
vehicle electrical system.
3 4
Park the booster vehicle close to the hood
of the disabled vehicle, making sure the
two vehicles do not touch. 2
Connecting the Jumper Cables
WARNINGS
Do not attach the cables to fuel lines,
engine rocker covers, the intake
manifold or electrical components
as grounding points. Stay clear of moving
parts. To avoid reverse polarity
connections, make sure that you correctly E142664

identify the positive (+) and negative (-) 1. Connect the positive (+) jumper cable
terminals on both the disabled and booster to the positive (+) terminal of the
vehicles before connecting the cables. discharged battery.

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 Roadside Emergencies

2. Connect the other end of the positive

(+) cable to the positive (+) terminal
of the booster vehicle battery.
3. Connect the negative (-) cable to the
4
negative (-) terminal of the booster
vehicle battery.
4. Make the final connection of the
negative (-) cable to an exposed metal
part of the stalled vehicle's engine,
away from the battery and the fuel
injection system, or connect the
negative (-) cable to a ground 1
connection point if available.
2
Jump Starting
1. Start the engine of the booster vehicle
and rev the engine moderately, or press
the accelerator gently to keep your
engine speed between 2000 and 3000
RPM, as shown in your tachometer.
2. Start the engine of the disabled vehicle. 3
3. Once the disabled vehicle has been
started, run both vehicle engines for an
E142665
additional three minutes before
disconnecting the jumper cables. 1. Remove the negative (-) jumper cable
Removing the Jumper Cables from the disabled vehicle.
2. Remove the jumper cable on the
Remove the jumper cables in the reverse negative (-) terminal of the booster
order that they were connected. vehicle battery.
3. Remove the jumper cable from the
positive (+) terminal of the booster
vehicle battery.
4. Remove the jumper cable from the
positive (+) terminal of the disabled
vehicle battery.
5. Allow the engine to idle for at least one
minute.

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 Roadside Emergencies

POST-CRASH ALERT SYSTEM

The system flashes the direction indicators
and sounds the horn (intermittently) in the
event of a serious impact that deploys an
airbag (front, side, side curtain or safety
canopy) or the seatbelt pretensioners.
The horn and indicators turn off when:
• You press the hazard control button.
• You press the panic button on the
remote entry transmitter (if equipped).
• Your vehicle runs out of power.

TRANSPORTING THE VEHICLE

WARNINGS
Block the wheels to help prevent the
vehicle from moving.
Unexpected and possibly sudden
vehicle movement may occur if you
do not take these precautions.
E143886

If you need to have your vehicle towed,

contact a professional towing service or,
if you are a member of a roadside
assistance program, your roadside
assistance service provider.
We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. Ford
Motor Company has not approved a
slingbelt towing procedure. Vehicle
damage may occur if towed incorrectly, or
by any other means.
Ford Motor Company produces a towing
manual for all authorized tow truck
operators. Have your tow truck operator
refer to this manual for proper hook-up
and towing procedures for your vehicle.

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 Roadside Emergencies

It is acceptable to have your two-wheel TOWING POINTS

drive vehicle towed with the front wheels
on the ground (without dollies) and the WARNINGS
rear wheels off the ground.
Using recovery hooks is dangerous
We recommend towing a four-wheel drive and should only be done by a person
vehicle with all wheels off the ground, such familiar with proper vehicle recovery
as using a wheel lift and dollies or flatbed safety practices. Improper use of recovery
equipment. However, it is acceptable to hooks may cause hook failure or separation
use a wheel lift to raise the rear of your from the vehicle and could result in serious
vehicle so long as, depending on vehicle injury or death.
configuration, you perform the following
before towing: Always slowly remove the slack from
the recovery strap prior to pulling.
• If your vehicle is equipped with a Failure to do so can introduce
manual-shift transfer case, make sure significantly higher loads which can cause
the front wheel hub locks are in the the recovery hooks to break off, or the
FREE position before towing. recovery strap to fail which can cause
• If your vehicle is equipped with an serious injury or death.
electronic shift-on-the-fly transfer Never link two straps together with
case, make sure you turn the a clevis pin. These heavy metal
four-wheel drive control to the 2H objects could become projectiles if
position before towing. the strap breaks and can cause serious
Note: Towing an electronic shift-on-the-fly injury or death.
four-wheel drive vehicle with the front
wheels on the ground without disengaging Your vehicle comes equipped with
the front hubs may cause damage to the frame-mounted front recovery hooks.
automatic transmission. These hooks should never have a load
Note: Towing a two-wheel drive vehicle or applied to them greater than the gross
an electronic shift-on-the-fly four-wheel vehicle weight rating of your vehicle.
drive vehicle with the rear wheels on the Before using recovery hooks:
ground for more than 50 miles (80 km) or
faster than 35 mph (56 km/h) may cause • Make sure all attaching points are
damage to the automatic transmission. secure and capable of withstanding
the applied load.
Note: Using wheel lift equipment to tow a
• Never use chains, cables or tow straps
dual rear wheel vehicle requires removing
with metal hook ends.
an outer rear wheel before towing.
• Only use recovery straps that have a
minimum breaking strength two to
three times the gross vehicle weight of
the stuck vehicle.
• Make sure the recovery strap is in good
condition and free of visible cuts, tears
or damage.

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 Roadside Emergencies

• Use a damper device such as a tarp,

heavy blanket or piece of carpet
draped over the recovery strap to help
absorb the energy in the event the
strap breaks.
• Make sure the stuck vehicle is not
loaded heavier than its gross vehicle
weight rating specified on the
certification label.
• Always align the tow vehicle and stuck
vehicle in a straight line (within 10
degrees).
• Keep bystanders to the sides of the
vehicle, at a distance of at least twice
the length of the recovery strap. This
helps avoid injury from the hazard of a
recovery hook or strap breaking, or a
vehicle lurching into their path.

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 Customer Assistance

GETTING THE SERVICES YOU

NEED Website

www.owner.ford.com
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle These are some of the items that can be
line will provide warranty service, we found online:
recommend you return to your selling • U.S. dealer locator by Dealer Name,
authorized dealer who wants to ensure City/State or Zip Code.
your continued satisfaction. • Owner Manuals.
Please note that certain warranty repairs • Maintenance Schedules.
require special training and equipment, so
• Recalls.
not all authorized dealers are authorized
to perform all warranty repairs. This means • Ford Extended Service Plans.
that, depending on the warranty repair • Ford Genuine Accessories.
needed, you may have to take your vehicle • Service specials and promotions.
to another authorized dealer.
In Canada:
A reasonable time must be allowed to
perform a repair after taking your vehicle Mailing address
to the authorized dealer. Repairs will be Customer Relationship Centre
made using Ford or Motorcraft® parts, or Ford Motor Company of Canada, Limited
remanufactured or other parts that are P.O. Box 2000
authorized by Ford. Oakville, Ontario L6K 0C8
Away From Home Telephone
If you are away from home when your 1-800-565-3673 (FORD)
vehicle needs service, contact the Ford
Customer Relationship Center or use the Website
online resources listed below to find the
nearest authorized dealer. www.ford.ca
In the United States:
Twitter
Mailing address
@FordServiceCA (English Canada)
Ford Motor Company @FordServiceQC (Quebec)
Customer Relationship Center
P.O. Box 6248 Additional Assistance
Dearborn, MI 48126
If you have questions or concerns, or are
Telephone unsatisfied with the service you are
1-800-392-3673 (FORD) receiving, follow these steps:
(TDD for the hearing impaired: 1. Contact your Sales Representative or
1-800-232-5952) Service Advisor at your selling or
Additional information and resources are servicing authorized dealer.
available online:

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 Customer Assistance

2. If your inquiry or concern remains IN CALIFORNIA (U.S. ONLY)

unresolved, contact the Sales Manager,
Service Manager or Customer Relations California Civil Code Section 1793.2(d)
Manager. requires that, if a manufacturer or its
3. If you require assistance or clarification representative is unable to repair a motor
on Ford Motor Company policies, vehicle to conform to the vehicle’s
please contact the Ford Customer applicable express warranty after a
Relationship Center. reasonable number of attempts, the
manufacturer shall be required to either
In order to help us serve you better, please
replace the vehicle with one substantially
have the following information available
identical or repurchase the vehicle and
when contacting a Customer Relationship
reimburse the buyer in an amount equal to
Center:
the actual price paid or payable by the
• Vehicle Identification Number. consumer (less a reasonable allowance
• Your telephone number (home and for consumer use). The consumer has the
business). right to choose whether to receive a refund
or replacement vehicle.
• The name of the authorized dealer and
city where located. California Civil Code Section 1793.22(b)
• The vehicle’s current odometer reading. presumes that the manufacturer has had
a reasonable number of attempts to
In some states within the United States, conform the vehicle to its applicable
you must directly notify Ford in writing express warranties if, within the first 18
before pursuing remedies under your months of ownership of a new vehicle or
state's warranty laws, and Ford is also the first 18,000 mi (29,000 km), whichever
allowed a final repair attempt. occurs first:
Additionally, in some states within the 1. Two or more repair attempts are made
United States, a consumer has the option on the same non-conformity likely to
of submitting a warranty dispute to the cause death or serious bodily injury OR
BBB Auto Line before taking action under
2. Four or more repair attempts are made
the Magnuson-Moss Warranty Act, or to
on the same nonconformity (a defect
the extent allowed by state law, before
or condition that substantially impairs
pursuing replacement or repurchase
the use, value or safety of the vehicle)
remedies provided by certain state laws.
OR
This dispute handling procedure is not
required prior to enforcing state created 3. The vehicle is out of service for repair
rights or other rights which are independent of nonconformities for a total of more
of the Magnuson-Moss Warranty Act or than 30 calendar days (not necessarily
state replacement or repurchase laws. all at one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity
at the following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126

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 Customer Assistance

You are required to submit your warranty Disputes submitted to the BBB AUTO LINE
dispute to BBB AUTO LINE before asserting program are usually decided within forty
in court any rights or remedies conferred days after you file your claim with the BBB.
by California Civil Code Section 1793.22(b). You are not bound by the decision, and
You are also required to use BBB AUTO may reject the decision and proceed to
LINE before exercising rights or seeking court where all findings of the BBB Auto
remedies created by the Federal Line dispute, and decision, are admissible
Magnuson-Moss Warranty Act, 15 U.S.C. in the court action. Should you choose to
sec. 2301 et seq. If you choose to seek accept the BBB AUTO LINE decision, Ford
redress by pursuing rights and remedies is then bound by the decision, and must
not created by California Civil Code Section comply with the decision within 30 days
1793.22(b) or the Magnuson-Moss of receipt of your acceptance letter.
Warranty Act, resort to BBB AUTO LINE is
BBB AUTO LINE Application: Using the
not required by those statutes.
information provided below, please call or
write to request a program application.
THE BETTER BUSINESS You will be asked for your name and
address, general information about your
BUREAU (BBB) AUTO LINE new vehicle, information about your
PROGRAM (U.S. ONLY) warranty concerns, and any steps you have
already taken to try to resolve them. A
Your satisfaction is important to Ford Customer Claim Form will be mailed that
Motor Company and to your dealer. If a will need to be completed, signed and
warranty concern has not been resolved returned to the BBB along with proof of
using the three-step procedure outlined ownership. Upon receipt, the BBB will
earlier in this chapter in the Getting the review the claim for eligibility under the
Services you need section, you may be Program Summary Guidelines.
eligible to participate in the BBB AUTO
LINE program. You can get more information by
calling BBB AUTO LINE at
The BBB AUTO LINE program consists of 1-800-955-5100, or writing to:
two parts – mediation and arbitration.
During mediation, a representative of the BBB AUTO LINE
BBB will contact both you and Ford Motor 3033 Wilson Boulevard, Suite 600
Company to explore options for settlement Arlington, Virginia 22201
of the claim. If an agreement is not reached BBB AUTO LINE applications can also be
during mediation or you do not want to requested by calling the Ford Motor
participate in mediation, and if your claim Company Customer Relationship Center
is eligible, you may participate in the at 1-800-392-3673.
arbitration process. An arbitration hearing
Note: Ford Motor Company reserves the
will be scheduled so that you can present
right to change eligibility limitations, modify
your case in an informal setting before an
procedures, or to discontinue this process
impartial person. The arbitrator will
at any time without notice and without
consider the testimony provided and make
obligation.
a decision after the hearing.

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 Customer Assistance

UTILIZING THE GETTING ASSISTANCE

MEDIATION/ARBITRATION OUTSIDE THE U.S. AND
PROGRAM (CANADA ONLY) CANADA
For vehicles delivered to authorized Before exporting your vehicle to a foreign
Canadian dealers. In those cases where country, contact the appropriate foreign
you continue to feel that the efforts by Ford embassy or consulate. These officials can
of Canada and the authorized dealer to inform you of local vehicle registration
resolve a factory-related vehicle service regulations and where to find unleaded
concern have been unsatisfactory, Ford of fuel or petrol/gas engines or the proper
Canada participates in an impartial third sulfur fuel for diesel engines.
party mediation/arbitration program
If you cannot find the proper fuel
administered by the Canadian Motor
recommended for your vehicle, contact
Vehicle Arbitration Plan (CAMVAP).
our Customer Relationship Center.
The CAMVAP program is a straight forward
The use of improper fuels in your vehicle
and relatively speedy alternative to resolve
without proper conversion may damage
a disagreement when all other efforts to
the effectiveness of your emission control
produce a settlement have failed. This
system and may cause engine knocking or
procedure is without cost to you and is
serious engine damage. Ford Motor
designed to eliminate the need for lengthy
Company or Ford of Canada is not
and expensive legal proceedings.
responsible for any damage caused by use
In the CAMVAP program, impartial of improper fuel. Using improper fuels may
third-party arbitrators conduct hearings at also result in difficulty importing your
mutually convenient times and places in vehicle back into the United States.
an informal environment. These impartial
If your vehicle must be serviced while you
arbitrators review the positions of the
are traveling or living in Asia-Pacific Region,
parties, make decisions and, when
Sub-Saharan Africa, U.S. Virgin Islands
appropriate, render awards to resolve
and/or Puerto Rico , Central America, the
disputes. CAMVAP decisions are fast, fair,
Caribbean, and Israel and the Middle East,
and final as the arbitrator’s award is
contact the nearest authorized dealer. If
binding on both you and Ford of Canada.
the authorized dealer cannot help you,
CAMVAP services are available in all contact the corresponding Ford Customer
Canadian territories and provinces. For Assistance Center:
more information, without charge or
FORD MOTOR COMPANY
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685 Customer Relationship Centers in:
or visit www.camvap.ca.

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 Customer Assistance

Customer Relation-
Phone Fax E-mail
ship Center

Asia Pacific N/A N/A apemcrc@ford.com

Caribbean and -
+1 313 594 4857 expcac@ford.com
Central America
Ford Middle East FORD 971 4 3327 266 menacac@ford.com
80004443673
Lincoln
80004441067
UAE
80004441066
Saudi Arabia
8008443673
Mobily and Zain cell
phone users in Saudi
800850078
Puerto Rico and U.S.
+1-800-841-3673 N/A prcac@ford.com
Virgin Islands
Sub-Saharan Africa +1-313-594-4857 +1 313 390 0804 expcac@ford.com
infokr1@ford.com or
South Korea +63-2-717-6410 N/A
infokr@lincoln.com

If you buy your vehicle in North America Customers in the U.S. should call
1-800-392-3673.
and then relocate to any of the above
locations, register your vehicle
identification number (VIN) and new ORDERING ADDITIONAL
address with Ford Global Trade Services
by emailing, expcso@ford.com.
OWNER'S LITERATURE
If you are in another foreign country, To order the publications in this portfolio,
contact the nearest authorized dealer. In contact Helm, Incorporated at:
the event your inquiry is unresolved,
HELM, INCORPORATED
communicate your concern with the
47911 Halyard Drive
dealership’s Sales Manager, Service
Plymouth, Michigan 48170
Manager or Customer Relations Manager.
Attention: Customer Service
If you require additional assistance or
clarification, please contact the respective Or to order a free publication catalog, call
Customer Relationship Center as toll free: 1-800-782-4356
previously listed. Monday-Friday 8:00 a.m. - 6:00 p.m. EST

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 Customer Assistance

Helm, Incorporated can also be reached If NHTSA receives similar

by their website: complaints, it may open an
www.helminc.com investigation, and if it finds that a
(Items in this catalog may be purchased safety defect exists in a group of
by credit card, check or money order.) vehicles, it may order a recall and
remedy campaign. However,
Obtaining a French Owner’s NHTSA cannot become involved
Manual in individual problems between
French Owner’s Manual can be obtained you, your dealer, or Ford Motor
from your authorized dealer or by Company.
contacting Helm, Incorporated using the
contact information listed previously in this To contact NHTSA, you may call
section. the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to
REPORTING SAFETY DEFECTS http://www.safercar.gov; or write
(U.S. ONLY) to:
Administrator
1200 New Jersey Avenue,
Southeast
E142557
Washington, D.C. 20590
If you believe that your vehicle has
a defect which could cause a You can also obtain other
crash or could cause injury or information about motor vehicle
death, you should immediately safety from
inform the National Highway http://www.safercar.gov.
Traffic Safety Administration
(NHTSA) in addition to notifying REPORTING SAFETY DEFECTS
Ford Motor Company. (CANADA ONLY)
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform Transport Canada and Ford of
Canada.

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 Customer Assistance

Transport Canada Contact Information

Website www.tc.gc.ca/eng/motorvehiclesafety/safevehicles-defectinvestigations-
index-76.htm (English)
Website www.tc.gc.ca/fra/securiteautomobile/VehiculesSecuritaires-Enquetes-
index-76.htm (French)
Phone 1–800–333–0510

Ford of Canada Contact Information

Website www.ford.ca
Phone 1–800–565-3673

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 Fuses

FUSE SPECIFICATION CHART The power distribution box is located in

the engine compartment. It has
Power Distribution Box high-current fuses that protect your
vehicle's main electrical systems from
WARNINGS overloads.
Always disconnect the battery before If the battery has been disconnected and
servicing high current fuses. reconnected, some features will need to
be reset. See Changing the 12V Battery
To reduce risk of electrical shock, (page 346).
always replace the cover to the
power distribution box before
reconnecting the battery or refilling fluid
reservoirs.

E234654

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 Fuses

Fuse or relay number Fuse amp rating Protected components

1 20A
1 Powertrain control module.

2 20A
1 Emissions (MIL).

3 20A
1 Cooling fan.
A/C compressor.
Engine brake.
4 20A
1 Noise suppression cap.
Mass air flow sensor.
Emissions.
Glow plugs.
Urea.
5 15A
1 Compressed natural gas fuel control
module.
6 — Not used.
7 — Not used.
8 — Not used.
9 — Not used.
10 15A
1 Heated exterior mirrors.

11 — CNG relay.
12 40A
2 Heated rear window.

13 — Not used.
14 — Powertrain control module relay.
15 20A
1 Horn.

16 10A
1 A/C clutch relay power.

17 — Rear heated window and heated mirrors

relay.
18 — Not used.
19 — Not used.
20 — Supplemental air heater bank #1 relay.

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 Fuses

Fuse or relay number Fuse amp rating Protected components

21 — Not used.
22 20A
2 Auxiliary power point #5 (rear console).
Run-start.
23 — Not used.
24 — Cooling fan relay.
Supplemental air heater bank #3 relay.
25 — Glow plug module power relay.
26 — Not used.
27 30A
2 Trailer tow battery charge relay.

29 — Run-start relay.
30 10A
1 4x4 module.

31 5A
1 Adaptive cruise control.
Run-start.
32 5A
1 Anti-lock brake system module.
Run-start.
33 10A
1 Powertrain control module (ISPR).
Run-start.
Engine control module.
Transmission control module.
34 10A
1 Blind spot information system.
Run-start.
Front camera.
Rear camera.
35 — Not used.
36 — Blower motor relay.
37 — Trailer tow battery charge relay.
38 — A/C compressor clutch relay.
39 — Horn relay.
40 — Supplemental air heater bank #2 relay.
41 25A
2 Glow plugs.

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 Fuses

Fuse or relay number Fuse amp rating Protected components

42 40A
2 Trailer tow lighting module.

43 40A
2 Front blower motor.

44 50A
3 Voltage quality module.
Body control module.
45 60A
3 Active front steering.

46 50A
3 Supplemental air heater bank #2.

47 50A
3 Cooling fan.
Supplemental air heater bank #3.
48 50A
3 Body control module RP1 bus.

49 60A
3 Inverter.

50 50A
3 Body control module RP2 bus.

51 60A
3 Body control module B+ feed.

52 60A
3 Anti-lock brake system pump.

53 50A
3 Supplemental air heater bank #1.

54 30A
2 Trailer brake control module.

55 30A
2 Climate controlled seat module.

56 40A
2 Auxiliary lighting module.

57 30A
2 Power running boards.

58 30A
2 Compressed natural gas fuel control
module relay.
59 30A
2 Anti-lock brake system valve.

60 — Not used.
61 30A
2 Driver power seat.

62 20A
2 Auxiliary power point #1 (instrument
panel).

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 Fuses

Fuse or relay number Fuse amp rating Protected components

63 30A
2 Starter motor.

64 20A
2 Auxiliary power point #2.

65 30A
2 Trailer tow lighting module.

66 20A
2 Auxiliary power point #3 (center console).

67 30A
2 Passenger power seat.

68 20A
2 Auxiliary power point #4 (rear media bin).

69 25A
2 4x4 module.

70 — Not used.
71 — Not used.
72 30A
2 Trailer tow left hand/right hand stop/turn.

73 — Not used.
74 — Not used.
75 30A
2 Fuel pump.

76 — Not used.
77 30A
2 Wiper motor.

78 — Not used.
79 30A
2 Power sliding rear window.

80 25A
1 4x4 module.

81 10A
1 4x4 solenoid.

82 10A
1 Power telescoping mirrors.

83 20A
1 Rear heated seats.

84 10A
1 Trailer tow backup lamps.

85 — Not used.

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 Fuses

Fuse or relay number Fuse amp rating Protected components

86 — Not used.
87 — Not used.
88 10A
1 Multi contour seats.

89 — Not used.
90 10A
1 Spot light module.

91 10A
1 Upfitter interface module.

92 — Not used.
93 — Not used.
94 15A
1 Transmission control module.

95 10A
1 Powertrain control module keep alive
power.
96 5A
1 Rain sensor.

97 — Not used.
98 10A
1 Alternator sense.

99 30A
1 Trailer tow parking lamps.
1
Micro fuse.
2
M-type fuse.
3
J-type fuse.

Note: It may be easier to access the fuse

Passenger Compartment Fuse panel if you remove the finish trim piece.
Panel
The fuse panel is located under the
instrument panel to the left of the steering
column.

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 Fuses

E145984

Fuse or relay number Fuse amp rating Protected components

1 — Not used.
2 7.5A
1 Memory seat switch (lumbar power).

3 20A
1 Driver door unlock relay.

4 5A
1 Aftermarket electronic brake controller.

5 20A
1 Rear heated seat module.

6 — Not used.
7 — Not used.
8 — Not used.
9 — Not used.
10 5A
2 Securicode™ keyless entry keypad.

11 5A
2 Rear climate control module.

12 7.5A
2 Front climate control module.

13 7.5A
2 Instrument cluster.

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 Fuses

Fuse or relay number Fuse amp rating Protected components

Smart data link.

Steering column control module.
14 — Not used.
15 10A
2 Smart datalink connector power.
Heads up display.
16 — Not used.
17 5A
2 Electronic finish panel.

18 5A
2 Push button ignition switch.
Ignition switch.
Key inhibit.
19 7.5A
2 Transmission control switch (tow/haul).

20 — Not used.
21 5A
2 Terrain management system.
Head-up display.
Humidity sensor.
22 5A
2 Occupant classification sensor.

23 10A
1 Accessory delay.
Power windows.
Moonroof.
Power folding mirrors relay.
Inverter.
Window/moonroof switch illumination.
24 20A
1 Central locking system relay.

25 30A
1 Left-hand front smart window motor.
Door zone module.
26 30A
1 Right-hand front smart window motor.
Door zone module.
27 30A
1 Moonroof.

28 20A
1 Sony amplifier - 10 channel.

29 30A
1 Sony amplifier - 14 channel.

30 — Not used.

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 Fuses

Fuse or relay number Fuse amp rating Protected components

31 — Not used.
32 10A
1 SYNC.
GPS module.
Display.
Radio frequency receiver.
33 20A
1 Radio.

34 30A
1 Run-start relay.

35 5A
1 Restraints control module.

36 15A
1 Lane keeping system.
Automatic high beam control.
Auto-dimming mirrors.
Rear heated seats.
37 20A
1 Heated steering wheel.

38 30A
3 Left-hand front window motor.
Rear power window motors.
1
Micro fuse.
2
Dual micro fuse.
3
Circuit breaker.

CHANGING A FUSE
Fuses
WARNING
Always replace a fuse with one that
has the specified amperage rating. E217331
Using a fuse with a higher amperage
rating can cause severe wire damage and If electrical components in the vehicle are
could start a fire. not working, a fuse may have blown. Blown
fuses are identified by a broken wire within
the fuse. Check the appropriate fuses
before replacing any electrical
components.

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 Fuses

FuseTypes

E207206

Callout Fuse Type

A Micro 2
B Micro 3
C Maxi
D Mini
E M Case
F J Case
G J Case Low Profile

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 Maintenance

GENERAL INFORMATION Working with the Engine On

Have your vehicle serviced regularly to help WARNING

maintain its roadworthiness and resale To reduce the risk of vehicle damage
value. There is a large network of and/or personal burn injuries, do not
authorized dealers that are there to help start your engine with the air cleaner
you with their professional servicing removed and do not remove it while the
expertise. We believe that their specially engine is running.
trained technicians are best qualified to
service your vehicle properly and expertly.
1. Set the parking brake and shift to park
They are supported by a wide range of
(P).
highly specialized tools developed
specifically for servicing your vehicle. 2. Block the wheels.
If your vehicle requires professional service,
an authorized dealer can provide the OPENING AND CLOSING THE
necessary parts and service. Check your HOOD
warranty information to find out which
parts and services are covered. 1. Inside the vehicle, pull the hood release
Use only recommended fuels, lubricants, handle located under the left hand side
fluids and service parts conforming to of the instrument panel.
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle.

Precautions
• Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation. E166491

• Keep all open flames and other burning 2. Go to the front of your vehicle and
material (such as cigarettes) away locate the secondary release lever
from the battery and all fuel related under the front of the hood near the
parts. center of your vehicle.
Working with the Engine Off
1. Set the parking brake and shift to park
(P).
2. Switch off the engine.
3. Block the wheels.

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 Maintenance

3. Raise the hood until the lift cylinders

hold it open.
4. To close, lower the hood and make
sure that it is closed properly and fully
latched.

E190266

UNDER HOOD OVERVIEW - 6.2L

A B C D

E222143
J I H G F E

A. Air filter. See Changing the Engine Air Filter (page 356).
B. Engine compartment fuse box. See Fuse Specification Chart (page 312).
C. Automatic transmission fluid dipstick. See Automatic Transmission Fluid
Check (page 340).
D. Brake fluid reservoir. See Brake Fluid Check (page 343).

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 Maintenance

E. Windshield washer fluid reservoir. See Washer Fluid Check (page 344).
F. Engine coolant reservoir. See Engine Coolant Check (page 332).
G. Power steering fluid reservoir. See Power Steering Fluid Check (page 344).
H. Engine oil filler cap. See Engine Oil Check (page 327).
I. Engine oil dipstick. See Engine Oil Dipstick (page 327).
J. Battery. See Changing the 12V Battery (page 346).

UNDER HOOD OVERVIEW - 6.7L DIESEL

F-Super Duty

E234258

A. Air filter restriction gauge. See Changing the Engine Air Filter (page 357).
B. Engine compartment fuse box. See Fuse Specification Chart (page 312).
C. Engine oil dipstick. See Engine Oil Dipstick (page 327).
D. Automatic transmission fluid dipstick. See Automatic Transmission Fluid
Check (page 340).
E. Engine oil fill. See Engine Oil Check (page 328).

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 Maintenance

F. Brake fluid reservoir. See Brake Fluid Check (page 343).

G. Engine cooling system coolant reservoir (primary high-temperature cooling
system). See Engine Coolant Check (page 336).
H. Battery. See Changing the 12V Battery (page 346).
I. Windshield washer fluid reservoir. See Washer Fluid Check (page 344).
J. Power steering fluid reservoir. See Power Steering Fluid Check (page 344).
K. Secondary cooling system coolant reservoir. See Engine Coolant Check (page
336).
L. Battery. See Changing the 12V Battery (page 346).
M. Air filter assembly. See Changing the Engine Air Filter (page 357).

Use only recommended fuel, lubricants,

Scheduled Maintenance fluids and service parts conforming to Ford
specifications. Motorcraft® parts are
The recommended scheduled designed and built for best performance
maintenance services are required because in your vehicle. See Capacities and
they are considered essential to the life Specifications (page 427).
and performance of your vehicle. See
Normal Scheduled Maintenance (page
576).

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 Maintenance

UNDER HOOD OVERVIEW - 6.8L

A B C D E

E222144
J I H G F

A. Air filter. See Changing the Engine Air Filter (page 356).
B. Engine compartment fuse box. See Fuse Specification Chart (page 312).
C. Automatic transmission fluid dipstick. See Automatic Transmission Fluid
Check (page 340).
D. Engine oil dipstick. See Engine Oil Dipstick (page 327).
E. Brake fluid reservoir. See Brake Fluid Check (page 343).
F. Windshield washer fluid reservoir. See Washer Fluid Check (page 344).
G. Engine coolant reservoir. See Engine Coolant Check (page 332).
H. Power steering fluid reservoir. See Power Steering Fluid Check (page 344).
I. Engine oil filler cap. See Engine Oil Check (page 327).
J. Battery. See Changing the 12V Battery (page 346).

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 Maintenance

ENGINE OIL DIPSTICK - 6.2L/ 2. Run engine until it reaches normal

operating temperature.
6.8L
3. Make sure the parking brake is on. Make
sure the transmission is in park (P) or
neutral (N).
A B 4. Switch the engine off and wait 15
minutes for the oil to drain into the oil
pan. Checking the engine oil level too
soon after you switch the engine off
may result in an inaccurate reading.
5. Open the hood. See Opening and
Closing the Hood (page 322).
6. Remove the dipstick and wipe it with
a clean, lint-free cloth. See Under
E161560
Hood Overview (page 326).
7. Replace the dipstick and remove it
A MIN again to check the oil level. See
B MAX Engine Oil Dipstick (page 327).
8. Make sure that the oil level is between
the maximum and minimum marks. If
ENGINE OIL DIPSTICK - 6.7L the oil level is at the minimum mark,
DIESEL add oil immediately. See Capacities
and Specifications (page 434).
9. If the oil level is correct, replace the
A B dipstick and make sure it is fully seated.
Note: Do not remove the dipstick when the
engine is running.
Note: If the oil level is between the
maximum and minimum marks, the oil level
is acceptable. Do not add oil.
E71362 Note: The oil consumption of new engines
reaches its normal level after approximately
A MIN 3,000 mi (5,000 km).
B MAX Adding Engine Oil
WARNING
ENGINE OIL CHECK - 6.2L/6.8L Do not remove the filler cap when
the engine is running.
To check the engine oil level consistently
and accurately, do the following:
1. Make sure that your vehicle is on level
ground.

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 Maintenance

Do not use supplemental engine oil 6. Replace the engine oil filler cap. Turn
additives because they are unnecessary it clockwise until you feel a strong
and could lead to engine damage that may resistance.
not be covered by the vehicle Warranty. Note: Do not add oil further than the
maximum mark. Oil levels above the
maximum mark may cause engine damage.
Note: Make sure you install the oil filler cap
correctly.
Note: Soak up any spillage with an
absorbent cloth immediately.

ENGINE OIL CHECK - 6.7L

DIESEL
E142732 To check the engine oil level consistently
and accurately, do the following:
Only use oils certified for gasoline engines
by the American Petroleum Institute (API). 1. Make sure that your vehicle is on level
An oil with this trademark symbol ground.
conforms to the current engine and 2. Run the engine until it reaches normal
emission system protection standards and operating temperature.
fuel economy requirements of the
International Lubricants Specification 3. Make sure the parking brake is on. Make
Advisory Committee (ILSAC), comprised sure the transmission is in park (P) or
of U.S. and Japanese automobile neutral (N).
manufacturers. 4. Switch the engine off and wait 15
To top up the engine oil level do the minutes for the oil to drain into the oil
following: pan. Checking the engine oil level too
soon after you switch the engine off
1. Clean the area surrounding the engine may result in an inaccurate reading.
oil filler cap before you remove it.
5. Open the hood. See Opening and
2. Remove the engine oil filler cap. See Closing the Hood (page 322).
Under Hood Overview (page 326).
6. Remove the dipstick and wipe it with
Turn it counterclockwise and remove
a clean, lint-free cloth. See Under
it.
Hood Overview (page 323).
3. Add engine oil that meets Ford
7. Replace the dipstick and remove it
specifications. See Capacities and
again to check the oil level. See
Specifications (page 434). You may
Engine Oil Dipstick (page 327).
have to use a funnel to pour the engine
oil into the opening. 8. Make sure that the oil level is between
the maximum and minimum marks. If
4. Recheck the oil level.
the oil level is at the minimum mark,
5. If the oil level is correct, replace the add oil immediately. See Capacities
dipstick and make sure it is fully seated. and Specifications (page 427).

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 Maintenance

9. If the oil level is correct, replace the To top up the engine oil level do the
dipstick and make sure it is fully seated. following:
Note: Do not remove the dipstick when the 1. Clean the area surrounding the engine
engine is running. oil filler cap before you remove it.
Note: If the oil level is between the 2. Remove the engine oil filler cap. See
maximum and minimum marks, the oil level Under Hood Overview (page 323).
is acceptable. Do not add oil. Turn it counterclockwise and remove
it.
Note: The oil consumption of new engines
reaches its normal level after approximately 3. Add engine oil that meets Ford
3,000 mi (5,000 km). specifications. See Capacities and
Specifications (page 427). You may
Adding Engine Oil have to use a funnel to pour the engine
oil into the opening.
WARNING
4. Recheck the oil level.
Do not remove the filler cap when 5. If the oil level is correct, replace the
the engine is running. dipstick and make sure it is fully seated.
6. Replace the engine oil filler cap. Turn
Do not use supplemental engine oil it clockwise until you feel a strong
additives because they are unnecessary resistance.
and could lead to engine damage that may
not be covered by the vehicle Warranty. Note: Do not add oil further than the
maximum mark. Oil levels above the
maximum mark may cause engine damage.
Note: Make sure you install the oil filler cap
correctly.
Note: Soak up any spillage with an
absorbent cloth immediately.

CHANGING THE ENGINE OIL

AND OIL FILTER

E163371
WARNINGS
Do not handle a hot oil filter with
Only use oils certified for diesel engines by bare hands.
the American Petroleum Institute (API).
An oil with this trademark symbol Continuous contact with used motor
conforms to the current engine and oil has caused cancer in laboratory
emission system protection standards and mice. Protect your skin by washing
fuel economy requirements of the with soap and water.
International Lubricants Specification
Advisory Committee (ILSAC), comprised
of U.S. and Japanese automobile
manufacturers.

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 Maintenance

If your vehicle is equipped with a diesel • Towing a trailer over 1,000 mi

engine, an Intelligent Oil Life Monitor™ (1,600 km).
calculates the proper oil change service • Sustained, high-speed driving at Gross
interval. When the information display Vehicle Weight Rating (maximum
indicates: OIL CHANGE REQUIRED, change loaded weight for vehicle operation).
the engine oil and oil filter. See
Information Displays (page 111). • Use of fuels with sulfur content other
than ultra-low sulfur diesel (ULSD).
The engine oil filter protects your engine
• Use of high-sulfur diesel fuel.
by filtering harmful, abrasive or sludge
particles and particles significantly smaller
than most available will-fit filters. See CHANGING THE COALESCER
Motorcraft Parts (page 419).
FILTER ELEMENT
1. Unscrew the oil filter and oil pan drain
plug and wait for the oil to drain. WARNING
2. Replace the filter. Do not dispose of engine oil or oil
3. Reinstall the oil pan drain plug. filters in the household refuse or the
4. Refill the engine with new oil. See public sewage system. Use an
Capacities and Specifications (page authorized waste disposal facility.
427).
5. For diesel engines, you need to reset Do not clean or recondition the filter
the Intelligent Oil Life Monitor™. See element.
Information Displays (page 111). We recommend that you demand the use
of genuine Ford and Motorcraft® parts
Engine lubrication for severe whenever your vehicle requires scheduled
service operation maintenance or repair. Use the correct
specification filter element. See
The following conditions define severe
Motorcraft Parts (page 418).
operation for which engine operation with
SAE 5W-40 API CJ-4 is recommended. Oil Note: Operating your vehicle without a filter
and oil filter change intervals will be element or with an unapproved filter
determined by the Intelligent Oil Life element may result in damage to the turbo
Monitor™ as noted previously. charger or exchanger and could lead to
engine damage that may not be covered by
• Frequent or extended idling (over 10
the vehicle Warranty.
minutes per hour of normal driving).
• Low-speed operation/stationary use.
• If vehicle is operated in sustained
ambient temperatures below -9°F
(-23°C) or above 100°F (38°C).
• Frequent low-speed operation,
consistent heavy traffic less than
25 mph (40 km/h).
• Operating in severe dust conditions.
• Operating the vehicle off road.

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 Maintenance

1 6
5

4
A

3 7
C
E211404
2
8. Fully tighten all of the bolts to between
3–4 lb.ft (4.5–6 Nm) in the sequence
shown.
9. Record the engine mileage and update
the service log accordingly.
E211403

A Filter cover. OIL CHANGE INDICATOR

B Filter element. RESET
C Filter housing. Use the information display controls on
the steering wheel to reset the oil change
1. Clean the filter cover and remove the indicator.
bolts.
2. Carefully remove the filter cover. From the main menu scroll to:
3. Remove used filter element from the Message Action and description
filter housing and carefully dispose of
it. Settings Press the right arrow button,
4. Make sure that the sealing surfaces on then from this menu scroll
the filter housing and cover are clean to the following message.
and free of debris. Conveni- Press the right arrow button,
5. Install the new filter element. ence then from this menu scroll
6. Install the filter cover. to the following message.
7. Install the bolts finger-tight. Oil Life Press the right arrow button,
Reset then from this menu scroll
to the following message.

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 Maintenance

Message Action and description WARNINGS

Do not add coolant further than the
Hold OK to Press and hold the OK MAX mark.
Reset button until the instrument
cluster displays the
following message. When the engine is cold, check the
concentration and level of the coolant at
Reset Successful the intervals listed in the scheduled
maintenance information. See Scheduled
When the oil change indic-
Maintenance (page 573).
ator resets the instrument
cluster displays 100%. Note: Make sure that the coolant level is
between the MIN and MAX marks on the
Remaining Life coolant reservoir.
{00}% Note: Coolant expands when it is hot. The
level may extend beyond the MAX mark.
If the instrument cluster
displays one of the following Maintain coolant concentration within
messages, repeat the 48% to 50%, which equates to a freeze
process. point between -30°F (-34°C) and -34°F
(-37°C). Coolant concentration should be
Not Reset checked using a refractometer. We
recommend, Robinair® Coolant and
Reset Cancelled Battery Refractometer 75240 (Rotunda
tool part number: ROB75240). We do not
recommend the use of hydrometers or
ENGINE COOLANT CHECK - coolant test strips for measuring coolant
6.2L/6.8L concentration.
Note: Automotive fluids are not
WARNINGS interchangeable. Do not use coolant or
Do not add engine coolant when the windshield washer fluid outside of its
engine is hot. Steam and scalding specified function and vehicle location.
liquids released from a hot cooling
system can burn you badly. Also, spilling Note: Do not use stop leak pellets, cooling
coolant on hot engine parts can burn you. system sealants, or non-specified additives
as they can cause damage to the engine
Do not put engine coolant in the cooling or heating systems. Resulting
windshield washer fluid container. If component damage may not be covered by
sprayed on the windshield, engine the vehicle Warranty.
coolant could make it difficult to see
through the windshield. Adding Coolant
To reduce the risk of personal injury, WARNING
make sure the engine is cool before
unscrewing the coolant pressure Never remove the coolant reservoir
relief cap. The cooling system is under cap while the engine is running or hot.
pressure. Steam and hot liquid can come
out forcefully when you loosen the cap
slightly.

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 Maintenance

It is very important to use prediluted 1. Drain the cooling system.

coolant meeting the correct specification 2. Chemically clean the cooling system.
in order to avoid plugging the small We recommend Motorcraft Premium
passageways in the engine cooling system. Cooling System Flush.
See Capacities and Specifications
(page 422). Incorrect prediluted coolant 3. Refill with prediluted coolant as soon
use can cause damage not covered by the as possible.
vehicle Warranty. Water alone, without prediluted coolant,
If the coolant level is at or below the can cause engine damage from corrosion,
minimum mark, add prediluted coolant overheating or freezing.
immediately. Do not use the following as a coolant
To top up the coolant level do the substitute:
following: • Alcohol.
1. Unscrew the cap slowly. Any pressure • Methanol.
escapes as you unscrew the cap. • Brine.
2. Add prediluted coolant meeting the • Any coolant mixed with alcohol or
correct specification. See Capacities methanol antifreeze.
and Specifications (page 415).
Alcohol and other liquids can cause engine
3. Add enough prediluted coolant to damage from overheating or freezing.
reach the correct level.
Do not add extra inhibitors or additives to
4. Replace the coolant reservoir cap, turn the coolant. These can be harmful and
it clockwise until you feel a strong compromise the corrosion protection of
resistance. the coolant.
5. Check the coolant level in the coolant
reservoir the next few times you drive Recycled Coolant
your vehicle.
We do not recommend the use of recycled
Note: During normal vehicle operation, the coolant as an approved recycling process
coolant may change color from orange to is not yet available.
pink or light red. As long as the coolant is
clear and uncontaminated, this color change Dispose of used engine coolant in an
does not indicate the coolant has degraded appropriate manner. Follow your
nor does it require the coolant to be drained, community’s regulations and standards
the system to be flushed, or the coolant to for recycling and disposing of automotive
be replaced. fluids.
Do not mix different colors or types of
prediluted coolant in your vehicle. Mixing
of prediluted coolant or using an incorrect
prediluted coolant may harm the engine
or cooling system components and may
not be covered by the vehicle Warranty.
In case of emergency, you can add a large
amount of water without prediluted
coolant in order to reach a vehicle service
location. On arrival do the following:

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 Maintenance

Severe Climates If the engine reaches a preset

over-temperature condition, the engine
If you drive in extremely cold climates: automatically switches to alternating
• It may be necessary to increase the cylinder operation. Each disabled cylinder
coolant concentration above 50%. acts as an air pump and cools the engine.
• A coolant concentration of 60% When this occurs, your vehicle still
provides improved freeze point operates, however:
protection. Coolant concentrations • Engine power is limited.
above 60% decrease the overheat
protection characteristics of the • The air conditioning system turns off.
coolant and may cause engine Continued operation increases the engine
damage. temperature, causing the engine to
If you drive in extremely hot climates: completely shut down. Your steering and
braking effort increases in this situation.
• It may be necessary to decrease the
coolant concentration to 40%. When the engine temperature cools, you
can re-start the engine. Have your vehicle
• A coolant concentration of 40%
checked as soon as possible to minimize
provides improved overheat protection.
engine damage.
Coolant concentrations below 40%
decrease the freeze and corrosion When Fail-Safe Mode Is Activated
protection characteristics of the
coolant and may cause engine WARNINGS
damage. Fail-safe mode is for use during
Vehicles driven year-round in non-extreme emergencies only. Operate your
climates should use prediluted coolant for vehicle in fail-safe mode only as long
optimum cooling system and engine as necessary to bring your vehicle to rest
protection. in a safe location and seek immediate
repairs. When in fail-safe mode, your
Fail-Safe Cooling vehicle will have limited power, will not be
able to maintain high-speed operation, and
Fail-safe cooling allows you to temporarily may completely shut down without
drive your vehicle before any incremental warning, potentially losing engine power,
component damage occurs. The fail-safe power steering assist, and power brake
distance depends on ambient assist, which may increase the possibility
temperature, vehicle load and terrain. of a crash resulting in serious injury.
How Fail-Safe Cooling Works Never remove the coolant reservoir
cap while the engine is running or hot.
If the engine begins to overheat, the
coolant temperature gauge moves toward
the red zone: Your vehicle has limited engine power
when in the fail-safe mode, drive your
A warning lamp illuminates and
vehicle with caution. Your vehicle does not
a message may appear in the
maintain high-speed operation and the
information display.
engine may operate poorly.
Remember that the engine is capable of
automatically shutting down to prevent
engine damage. In this situation:

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 Maintenance

1. Pull off the road as soon as safely You may notice a reduction in vehicle
possible and switch the engine off. speed caused by reduced engine power.
2. If you are a member of a roadside In order to manage the engine coolant
assistance program, we recommend temperature. Your vehicle may enter this
that you contact your roadside mode if certain high-temperature and
assistance service provider. high-load conditions take place. The
amount of speed reduction depends on
3. If this is not possible, wait a short vehicle loading, grade and ambient
period for the engine to cool. temperature. If this occurs, there is no need
4. Check the coolant level. If the coolant to pull off the road. You can continue to
level is at or below the minimum mark, drive your vehicle.
add prediluted coolant immediately. The air conditioning may automatically
5. When the engine temperature cools, turn on and off during severe operating
you can re-start the engine. Have your conditions to protect the engine from
vehicle checked as soon as possible to overheating. When the coolant
minimize engine damage. temperature decreases to the normal
Note: Driving your vehicle without repair operating temperature, the air conditioning
increases the chance of engine damage. turns on.
If the coolant temperature gauge moves
Engine Coolant Temperature fully into the red zone, or if the coolant
Management (If Equipped) temperature warning or service engine
soon messages appear in your information
WARNING display, do the following:
To reduce the risk of crash and injury, 1. Pull off the road as soon as safely
be prepared that the vehicle speed possible and shift the transmission into
may reduce and the vehicle may not park (P).
be able to accelerate with full power until
the coolant temperature reduces. 2. Leave the engine running until the
coolant temperature gauge needle
returns to the normal position. After
If you tow a trailer with your vehicle, the several minutes, if the temperature
engine may temporarily reach higher a does not drop, follow the remaining
temperature during severe operating steps.
conditions, for example ascending a long
or steep grade in high ambient 3. Switch the engine off and wait for it to
temperatures. cool. Check the coolant level.
4. If the coolant level is at or below the
At this time, you may notice the coolant
minimum mark, add prediluted coolant
temperature gauge moves toward the red
immediately.
zone and a message may appear in the
information display. 5. If the coolant level is normal, restart
the engine and continue.

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 Maintenance

ENGINE COOLANT CHECK - Adding Coolant

6.7L DIESEL WARNING

WARNINGS Never remove the coolant reservoir

cap when the engine is running or
Do not remove the coolant reservoir hot.
cap when the cooling system is hot.
Wait 10 minutes for the cooling
system to cool down. Cover the coolant Note: Automotive fluids are not
reservoir cap with a thick cloth to prevent interchangeable. Do not use coolant or
the possibility of scalding and slowly windshield washer fluid outside of its
remove the cap. Failure to follow this specified function and vehicle location.
instruction could result in personal injury. Note: Do not use stop leak pellets, cooling
Do not put coolant in the windshield system sealants, or non-specified additives
washer fluid reservoir. If sprayed on as they can cause damage to the engine
the windshield, coolant could make cooling or heating systems. Resulting
it difficult to see through the windshield. component damage may not be covered by
the vehicle Warranty.
To reduce the risk of personal injury,
make sure the engine is cool before It is very important to use prediluted
unscrewing the coolant pressure coolant approved to the correct
relief cap. The cooling system is under specification in order to avoid plugging the
pressure. Steam and hot liquid can come small passageways in the engine cooling
out forcefully when you loosen the cap system. See Capacities and
slightly. Specifications (page 427). Do not mix
different colors or types of coolant in your
Do not add coolant further than the vehicle. Mixing of engine coolants or using
MAX mark. an incorrect coolant may harm the engine
or cooling system components and may
When the engine is cold, check the not be covered by the vehicle Warranty.
concentration and level of the coolant at Note: Coolants marketed for all makes and
the intervals listed in the scheduled models may not be approved to Ford
maintenance information. See Scheduled specifications and may cause damage to
Maintenance (page 573). the cooling system. Resulting component
Note: Make sure that the coolant level is damage may not be covered by the vehicle
between the MIN and MAX marks on the Warranty.
coolant reservoir. If the coolant level is at or below the
Note: Coolant expands when it is hot. The minimum mark, add prediluted coolant
level may extend beyond the MAX mark. immediately.
Maintain coolant concentration within
48% to 50%, which equates to a freeze
point between -30°F (-34°C) and -34°F
(-37°C). Coolant concentration should be
checked using a refractometer. We do not
recommend the use of hydrometers or
coolant test strips for measuring coolant
concentration.

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 Maintenance

For vehicles with overflow coolant systems If you have to add more than 1.1 qt (1 L) of
with a non-pressurized cap on the coolant engine coolant per month, have your
recovery system, add coolant to the vehicle checked as soon as possible.
coolant recovery reservoir when the engine Operating an engine with a low level of
is cool. Add prediluted coolant to the coolant can result in engine overheating
maximum level. For all vehicles which have and possible engine damage.
a coolant degas system with a pressurized Note: During normal vehicle operation, the
cap, or if it is necessary to remove the coolant may change color from orange to
coolant pressure relief cap on the radiator, pink or light red. As long as the coolant is
follow these steps to add engine coolant: clear and uncontaminated, this color change
1. Turn the engine off and let it cool. does not indicate the coolant has degraded
2. Unscrew the cap slowly. Any pressure nor does it require the coolant to be drained,
escapes as you unscrew the cap. the system to be flushed, or the coolant to
be replaced.
3. Fill the coolant reservoir slowly with
prediluted engine coolant to within the Note: In case of emergency, you can add a
minimum and maximum range on the large amount of water without coolant in
engine coolant reservoir. If you order to reach a vehicle service location.
removed the radiator cap in an Water alone, without coolant, can cause
overflow system, fill the radiator until engine damage from corrosion, overheating
the coolant is visible and the radiator or freezing. When you reach a service
is almost full. If coolant is added to location, you must have the cooling system
bring the level within the minimum and drained, flushed and refilled using the
maximum range when the engine is not correct specification prediluted coolant or
cold, the system may remain under antifreeze concentrate. See Capacities and
filled. Specifications (page 427).
4. Replace the coolant reservoir cap, turn Do not use the following as a coolant
it clockwise until you feel a strong substitute:
resistance. • Alcohol.
5. Check the coolant level in the coolant • Methanol.
reservoir the next few times you drive • Brine.
your vehicle. If necessary, add enough
prediluted engine coolant to bring the • Any coolant mixed with alcohol or
coolant level to the proper level. methanol antifreeze.
Note: If prediluted coolant is not available, Alcohol and other liquids can cause engine
use the approved antifreeze concentrate damage from overheating or freezing.
diluting it to 50/50 with distilled water. See Do not add extra inhibitors or non-specified
Capacities and Specifications (page 427). additives to the coolant. These can be
Using water that has not been deionized harmful and compromise the corrosion
may contribute to deposit formation, protection of the coolant.
corrosion or plugging of the small cooling
system passageways.

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 Maintenance

Engine and Secondary Cooling 11. Check the secondary cooling system.
System Refill Procedure Repeat Step 5 until the coolant level
has stabilized (is no longer dropping
The following procedure should be used after each step) and the lower
when refilling the engine or secondary passenger side of the secondary
cooling systems after it has been drained radiator is warm to the touch
or become extremely low: (indicating secondary thermostat is
1. Before you remove the cap, turn the open and coolant is flowing through
engine off and let it cool. the entire system).
2. When the engine is cool, wrap a thick 12. Reinstall the pressure relief cap. Shut
cloth around the cap. Slowly turn cap the engine off and let it cool.
counterclockwise until pressure begins 13. Check the coolant level in the
to release. reservoir before you drive your vehicle
3. Step back while the pressure releases. the next few times.
4. When you are sure that all the pressure 14. If necessary, add prediluted engine
has been released, use the cloth to turn coolant to the coolant reservoir until
it counterclockwise and remove the the coolant level is within the
cap. minimum and maximum range as
listed on the reservoir. After any
5. Slowly add prediluted engine coolant coolant has been added, check the
to the coolant reservoir until the coolant concentration.
coolant level is within the minimum
and maximum range as listed on the Recycled Coolant
reservoir.
6. Reinstall the pressure relief cap. We do not recommend the use of recycled
coolant as an approved recycling process
7. Start and run the engine at 2000 rpm is not yet available.
for 2 minutes.
Dispose of used engine coolant in an
8. Shut engine off, and remove the appropriate manner. Follow your
pressure relief cap as previously community’s regulations and standards
outlined. for recycling and disposing of automotive
9. If required, add prediluted engine fluids.
coolant to the coolant reservoir until
the coolant level is within the minimum Severe Climates
and maximum range as listed on the
If you drive in extremely cold climates:
reservoir.
• It may be necessary to increase the
10. Engine cooling system: Repeat
coolant concentration above 50%.
Step 5 until the coolant level has
stabilized (is no longer dropping after • A coolant concentration of 60%
each step) and the upper radiator provides improved freeze point
hose at the radiator is warm to the protection. Coolant concentrations
touch (indicating that the engine above 60% decrease the overheat
thermostat is open and coolant is protection characteristics of the
flowing through the radiator). coolant and may cause engine
damage.

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If you drive in extremely hot climates: • Robinair® Coolant and Battery

• You can decrease the coolant Refractometer 75240 –
concentration to 40%. Recommended refractometer to test
coolant concentration. (Rotunda tool
• Coolant concentrations below 40% part number: ROB75240).
decrease the freeze and corrosion
protection characteristics of the • Rotunda 328-R071–ELC (Antifreeze
coolant and may cause engine Coolant ELC Contamination Kit) –
damage. Evaluates the corrosion inhibitor
additive strength. Note the first step is
Vehicles driven year-round in non-extreme to verify the vehicle’s coolant
climates should use prediluted engine concentration is in the correct range of
coolant for optimum cooling system and 40 – 60%. Coolant concentrations
engine protection. outside this range will not provide valid
test results. If the report results in a
Checking Coolant Corrosion pass, for example the cooling system
Inhibitor Additive Strength does not show excessive
At specific mileage intervals as listed in the contamination, the corrosion inhibitor
scheduled maintenance information additive strength is sufficient, and no
chapter, the coolant corrosion inhibitor action is required. If the report results
additive should be checked. An information as insufficient (does not pass), the
message may display in the optional corrosion inhibitor additive strength of
information display at this time. The the coolant is too low. If the engine
purpose of checking is to verify the correct cooling system corrosion inhibitor
engine coolant concentration (freeze point additive strength is low, add 47 fl oz
protection) and corrosion inhibitor additive (1.4 L) of Motorcraft Specialty Orange
level (strength) of the coolant for Engine Coolant Revitalizer. If the
maximum engine performance and secondary cooling system corrosion
protection. inhibitor additive strength is low, add
16 fl oz (0.47 L) of Motorcraft Specialty
Three products are available to confirm Orange Engine Coolant Revitalizer.
the life and health of the coolant, one tool,
• Motorcraft Specialty Orange Engine
a test kit and a coolant inhibitor additive:
Coolant Revitalizer – Additive to
boost the corrosion inhibitor level
based upon the test results of the
Antifreeze Coolant ELC Contamination
Kit. The Revitalizer may be added two
times over the life of the coolant. If
additional dosages are required, the
cooling system must be flushed and
refilled per the instructions in the
Workshop Manual.
Make sure to follow the proper coolant and
additive specifications. See Capacities
and Specifications (page 415).

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Coolant Change Do not use supplemental transmission

fluid additives, treatments or cleaning
At specific mileage intervals, as listed in agents. The use of these materials may
the scheduled maintenance information, affect transmission operation and result
the coolant should be changed. The in damage to internal transmission
information display may display a message components.
to change coolant at this time. Add
prediluted coolant approved to the correct Checking Automatic Transmission
specification. See Capacities and Fluid
Specifications (page 415).
For scheduled intervals of the fluid checks
Engine-driven Cooling Fan (Fan and changes, See Scheduled
Clutch) Maintenance (page 573). Your
transmission does not consume fluid.
Your vehicle may have an engine driven However, the fluid level should be checked
cooling fan drive (also called a fan clutch). if the transmission is not working properly,
This fan drive changes the fan speed to i.e., if the transmission slips or shifts slowly
match the vehicle’s changing cooling air or if you notice some sign of fluid leakage.
flow requirements. Fan speed, fan noise
level and fuel consumption all will increase Automatic transmission fluid expands
based on the driving conditions that when warmed. To obtain an accurate fluid
include trailer towing, hill climbing, heavy check, drive the vehicle until it is at normal
loads, high speed and high ambient operating temperature (approximately
temperature, individually or in combination. 19 mi (30 km)). Verify that the
transmission fluid temperature gauge,
The fan drive is designed to provide the located on the instrument cluster, is within
minimum fan speed (and resulting normal range.
minimum fan noise and fuel consumption)
required to meet the ever changing vehicle 1. Drive the vehicle 19 mi (30 km)until it
cooling air flow requirements. You will hear reaches normal operating temperature.
the amount of fan noise increasing and 2. Park the vehicle on a level surface and
decreasing as the engine power engage the parking brake.
requirements and vehicle driving conditions 3. With the engine running, parking brake
change as you drive. This is to be expected engaged and your foot on the brake
as being normal to the operation of your pedal, move the gearshift lever through
vehicle. High levels of fan noise might also all of the gear ranges. Allow sufficient
be heard when your engine is first started, time for each gear to engage.
and should normally decrease after driving
for a short time. 4. Latch the gearshift lever in P and leave
the engine running.
5. Remove the dipstick, wiping it clean
AUTOMATIC TRANSMISSION with a clean, dry lint free rag. If
FLUID CHECK necessary, refer to the Under Hood
Overview in this chapter for the
Have an authorized dealer check and location of the dipstick.
change the transmission fluid and filter at
the correct service interval. See
Scheduled Maintenance (page 573).

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6. Install the dipstick making sure it is fully

seated in the filler tube.
7. Remove the dipstick and inspect the
fluid level. The fluid should be in the
designated area for normal operating
temperature or ambient temperature.

Low Fluid Level

Type A

E163741

Type B

E163739

Type B

E163742

For vehicles equipped with 5-speed

transmissions, check the fluid at the
normal operating temperature of 151°F
(66°C) to 170°F (77°C) on a level surface.
For vehicles equipped with 6-speed
transmissions, check the fluid at the
normal operating temperature of 196°F
(91°C) to 215°F (102°C) on a level surface.
E163740
The normal operating temperature can be
reached after approximately 19 mi
Do not drive the vehicle if there is no (30 km).
indication of fluid on the dipstick and the
ambient temperature is above 50°F High Fluid Level
(10°C). Type A
Correct Fluid Level
Type A

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• the dipstick handle.

• See Capacities and Specifications
(page 415).
If necessary, add fluid in 8 fl oz (250 ml)
increments through the filler tube until the
level is correct.
Type A

E163743

Type B

E163745

Type B

E163744

Fluid levels above the safe range may

result in transmission failure. An overfill
condition of transmission fluid may cause
shift and engagement concerns, and
possible damage.
High fluid levels can be caused by an
overheating condition. E163746

Adjusting Automatic Transmission If an overfill occurs, excess fluid should be

Fluid Levels removed by a qualified technician.
Note: Use of a non-approved automatic Note: An overfill condition of transmission
transmission fluid may cause internal fluid may cause shift and engagement
transmission component damage. concerns, and possible damage.
Before adding any fluid, make sure the
correct type is used. The type of fluid used
is normally indicated on:

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Do not use supplemental transmission BRAKE FLUID CHECK

fluid additives, treatments or cleaning
agents. The use of these materials may WARNINGS
affect transmission operation and result
in damage to internal transmission Do not use any fluid other than the
components. recommended brake fluid as this will
reduce brake efficiency. Use of
incorrect fluid could result in the loss of
TRANSFER CASE FLUID vehicle control, serious personal injury or
CHECK (If Equipped) death.
Only use brake fluid from a sealed
container. Contamination with dirt,
water, petroleum products or other
materials may result in brake system
damage or failure. Failure to adhere to this
warning could result in the loss of vehicle
control, serious personal injury or death.
Do not allow the fluid to touch your
skin or eyes. If this happens, rinse the
affected areas immediately with
plenty of water and contact your physician.
A fluid level between the MAX and
MIN lines is within the normal
operating range and there is no need
to add fluid. A fluid level not in the normal
operating range could compromise the
performance of the system. Have your
vehicle checked immediately.

E164246

1. Clean the filler plug.

2. Remove the filler plug and inspect the
fluid level.
3. Add only enough fluid through the filler
opening so that the fluid level is at the
bottom of the opening.
Only use fluid that meets Ford
specifications. See Capacities and
Specifications (page 415).

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1. Check the fluid level in the reservoir. It

should be between the MIN and MAX
range. Do not add fluid if the level is
within this range.
2. If the fluid level is low, add fluid to bring
the fluid level up to between the MIN
and MAX range.
3. Switch the engine on.
4. While the engine idles, turn the steering
wheel left and right several times.
5. Switch the engine off.
6. Recheck the fluid level in the reservoir.
Do not add fluid if the level is between
the MIN and MAX range.
7. If the fluid is low, add fluid in small
amounts, continuously checking the
level until it is between the MIN and
E170684
MAX range. For proper fluid type, See
To avoid fluid contamination, the reservoir Capacities and Specifications (page
cap must remain in place and fully tight, 415). Be sure to put the cap back on the
unless you are adding fluid. reservoir.
Only use fluid that meets Ford
specifications. See Capacities and WASHER FLUID CHECK
Specifications (page 415).
WARNING
POWER STEERING FLUID If you operate your vehicle in
CHECK temperatures below 40°F (5°C), use
washer fluid with antifreeze
Check the power steering fluid. See protection. Failure to use washer fluid with
Scheduled Maintenance (page 573). If antifreeze protection in cold weather could
adding fluid is necessary, use only result in impaired windshield vision and
MERCON LV ATF increase the risk of injury or accident.
Note: This procedure is for vehicles with
gasoline engines. Vehicles with diesel Add fluid to fill the reservoir if the level is
engines are similar. See Under Hood low. Only use a washer fluid that meets
Overview in your diesel supplement. Ford specifications. See Capacities and
Specifications (page 415).
Check the fluid level when it is at ambient
temperature.

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State or local regulations on volatile

organic compounds may restrict the use
of methanol, a common windshield washer
antifreeze additive. Washer fluids
containing non-methanol antifreeze
agents should be used only if they provide
cold weather protection without damaging
the vehicle’s paint finish, wiper blades or
washer system.

DRAINING THE FUEL FILTER

WATER TRAP - 6.7L DIESEL
WARNING
Do not dispose of fuel in the
household refuse or the public
sewage system. Use an authorized
waste disposal facility. 2
Your vehicle has a diesel fuel conditioner
module. The module is mounted between
the outboard side of the fuel tank and the
frame rail.
E226475
Note: The module is at the front of the fuel
tank or at the front of the aft-axle fuel tank 3. The diesel fuel conditioner module is
on some models. on the left-hand frame rail.
You should drain water from the
module assembly whenever the
warning light illuminates or a
message appears in the information
display advising you to drain the water
separator. This occurs when approximately
6.76 fl oz (200 ml) of water accumulates
in the module. If you allow the water level
to exceed this level, the water may pass
through to the engine and may cause fuel
injection equipment damage.

Draining the Diesel Fuel

Conditioner Module
1. Switch the engine off.
2. Access the underside of your vehicle.

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FUEL FILTER - 6.2L/6.8L

Your vehicle is equipped with a lifetime
fuel filter that is integrated with the fuel
tank. Regular maintenance or replacement
is not needed.

CHANGING THE 12V BATTERY

3 WARNINGS
Batteries normally produce explosive
gases which can cause personal
injury. Therefore, do not allow
flames, sparks or lighted substances to
come near the battery. When working near
the battery, always shield your face and
protect your eyes. Always provide correct
ventilation.
When lifting a plastic-cased battery,
excessive pressure on the end walls
could cause acid to flow through the
vent caps, resulting in personal injury and
damage to the vehicle or battery. Lift the
E226212
battery with a battery carrier or with your
hands on opposite corners.
4. Drain the diesel fuel conditioner Keep batteries out of reach of
module. Turn the drain plug children. Batteries contain sulfuric
counterclockwise until it stops. Do not acid. Avoid contact with skin, eyes or
use any tools to loosen the drain plug. clothing. Shield your eyes when working
Drain the filter, approximately0.5 gal near the battery to protect against possible
(2 L), into an appropriate container. splashing of acid solution. In case of acid
Do not re-use the fuel drained from the contact with skin or eyes, flush
module. immediately with water for a minimum of
5. Tighten the drain plug, turn it clockwise 15 minutes and get prompt medical
until it stops and you feel a strong attention. If acid is swallowed, call a
resistance. Do not use any tools to physician immediately.
tighten the drain plug.
Battery posts, terminals and related
6. Switch the ignition on for 30 seconds accessories contain lead and lead
and then switch the ignition off. compounds. Wash hands after
Repeat this operation six times in a row handling.
to purge any trapped air from the fuel
system.

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WARNINGS Because your vehicle’s engine is

This vehicle may be fitted with more electronically controlled by a computer,
than one battery. Removing the some control conditions are maintained
battery cables from only one battery by power from the battery. When the
does not disconnect your vehicle electrical battery is disconnected or a new battery
system. Make sure you disconnect the is installed, the engine must relearn its idle
battery cables from all batteries when and fuel trim strategy for optimum
disconnecting power. Failure to do so may driveability and performance. Flexible fuel
cause serious personal injury or property vehicles (FFV) must also relearn the
damage. ethanol content of the fuel for optimum
driveability and performance.
Your vehicle is fitted with a Motorcraft To restore the settings, do the following:
maintenance-free battery which normally 1. Apply the parking brake.
does not require additional water.
2. Shift into park (P) or neutral (N).
When a battery replacement is required, 3. Switch off all accessories.
you must use a recommended
replacement battery that matches the 4. Press the brake pedal and start your
electrical requirements of the vehicle. vehicle.
Note: After cleaning or replacing the 5. Run the engine until it reaches normal
battery, make sure you reinstall the battery operating temperature. While the
cover or shield. engine is warming up, complete the
following: Reset the clock. See Audio
Note: If you add electrical accessories or System (page 441). Reset the power
components to the vehicle, it may adversely windows bounce-back feature. See
affect the low voltage battery performance Windows and Mirrors (page 95).
and durability. This may also affect the Reset the radio station presets. See
performance of other electrical systems in Audio System (page 441).
the vehicle.
6. Allow the engine to idle for at least one
For longer, trouble-free operation, keep the minute.
top of the battery clean and dry.
7. Drive the vehicle at least 10 mi (16 km)
If you see any corrosion on the battery or to completely relearn the idle trim and
terminals, remove the cables from the fuel trim strategy.
terminals and clean with a wire brush. You Note: If you do not allow the engine to
can neutralize the acid with a solution of relearn the idle and fuel trim strategy, the
baking soda and water. idle quality of your vehicle may be adversely
affected until the engine computer
eventually relearns the idle trim and fuel
trim strategy.
Note: For flexible fuel vehicles, if you are
operating on E85, you may experience poor
starts or an inability to start the engine and
driveability problems until the fuel trim and
ethanol content have been relearned.

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Make sure that you dispose of old batteries Electrical Accessory Installation
in an environmentally friendly way. Seek
advice from your local authority about To make sure the battery management
recycling old batteries. system works correctly, do not connect an
electrical device ground connection
If storing your vehicle for more than 30 directly to the battery negative post. This
days without recharging the battery, we can cause inaccurate measurements of
recommend that you disconnect the the battery condition and potential
battery cables to maintain battery charge incorrect system operation.
for quick starting.
Note: If you add electrical accessories or
Battery Management System (If components to the vehicle, it may adversely
Equipped)
affect battery performance and durability.
This may also affect the performance of
The battery management system monitors other electrical systems in the vehicle.
battery conditions and takes actions to
extend battery life. If excessive battery CHECKING THE WIPER
drain is detected, the system temporarily
disables some electrical systems to BLADES
protect the battery.
Systems included are:
• Heated rear window.
• Heated seats.
• Climate control.
• Heated steering wheel.
• Audio unit.
E142463
• Navigation system.
A message may appear in the information Run the tip of your fingers over the edge of
displays to alert you that battery the blade to check for roughness.
protection actions are active. These Clean the wiper blades with washer fluid
messages are only for notification that an or water applied with a soft sponge or
action is taking place, and not intended to cloth.
indicate an electrical problem or that the
battery requires replacement.
After battery replacement, or in some
CHANGING THE WIPER
cases after charging the battery with an BLADES
external charger, the battery management
system requires eight hours of vehicle sleep You can manually move the wiper arms
time to relearn the battery state of charge. when the ignition is off. This allows for ease
During this time your vehicle must remain of blade replacement and cleaning under
fully locked with the ignition switched off. the blades.
Note: Prior to relearning the battery state
of charge, the battery management system
may temporarily disable some electrical
systems.

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 Maintenance

ADJUSTING THE HEADLAMPS

Vertical Aim Adjustment
The headlamps on your vehicle are
properly aimed at the assembly plant. If
your vehicle has been in an accident, the
alignment of your headlamps should be
checked by your authorized dealer.

Headlamp Aiming Target

E165804

1. Pull the wiper blade and arm away

from the glass.

E142592

A A 8 feet (2.4 meters)

B Center height of lamp to ground
E165794
C 25 feet (7.6 meters)
2. Release the wiper blade lock (A) and
separate the wiper blade from the D Horizontal reference line
wiper arm.
Vertical Aim Adjustment Procedure
3. Install in the reverse order.
Note: Make sure that the wiper blade locks 1. Park the vehicle directly in front of a
into place. Lower the wiper arm and blade wall or screen on a level surface,
back on the windshield. The wiper arms will approximately 25 feet (7.6 meters)
automatically return to their normal position away.
when you turn the ignition on. 2. Measure the height of the headlamp
• Replace wiper blades at least once per bulb center from the ground and mark
year for optimum performance. an 8 foot (2.4 meter) horizontal
reference line on the vertical wall or
• You can improve poor wiper quality by screen at this height.
cleaning the wiper blades and the
windshield. Note: To see a clearer light pattern for
adjusting, you may want to block the light
from one headlamp while adjusting the
other.

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3. Turn on the low beam headlamps to B. Halogen headlamp.

illuminate the wall or screen and open 6. Repeat steps 3 thru 5 to adjust the
the hood. other headlamp.
7. Close the hood and turn off the lamps.

Horizontal Aim Adjustment

Horizontal aim is not required for this
vehicle and is not adjustable.

CHANGING A BULB
WARNINGS
Switch the lamps and the ignition off.
E142465 Failure to follow this warning could
4. On the wall or screen you will observe result in serious personal injury.
a flat zone of high intensity light Bulbs become hot when in use. Let
located at the top of the right hand them cool down before you remove
portion of the beam pattern. If the top them.
edge of the high intensity light zone is
not at the horizontal reference line, the
Use the correct specification bulb. See
headlamp will need to be adjusted.
Bulb Specification Chart (page 353).
Install in the reverse order unless otherwise
B stated.
A Front Park and Direction Indicator
Lamp Bulbs
Note: To access the right-hand side bulbs,
remove the air intake pipe. See Changing
the Engine Air Filter (page 356).
To access the left-hand side bulbs, remove
the washer reservoir filler tube. Vehicles with
diesel engine only.

E223774

5. Locate the vertical adjuster on each

headlamp. Using a Phillips #2
screwdriver, turn the adjuster either
clockwise or counterclockwise in order
to adjust the vertical aim of the
headlamp.
Note: A. LED headlamp.

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E224990 E224991

1. Switch all of the lamps and the ignition 1. Switch all of the lamps and the ignition
off. off.
2. Disconnect the electrical connector. 2. Disconnect the electrical connector.
3. Turn the bulb holder counterclockwise 3. Turn the bulb holder counterclockwise
and remove it. and remove it.
Note: You cannot separate the bulb from Note: You cannot separate the bulb from
the bulb holder. the bulb holder.

Headlamp Bulbs Note: Handle a halogen headlamp bulb

carefully and keep out of children’s reach.
Note: To access the right-hand side bulbs, Grasp the bulb only by its plastic base and
remove the air intake pipe. See Changing do not touch the glass. The oil from your
the Engine Air Filter (page 356). hand could cause the bulb to break the next
time the headlamps are operated.
To access the left-hand side bulbs, remove
the washer reservoir filler tube. Vehicles with Fog Lamp Bulbs (If Equipped)
diesel engine only.

E163826

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1. Switch all of the lamps and the ignition 3. Remove the bolts from the tail lamp
off. assembly and carefully pull the lamp
2. To access the bulb, reach behind the assembly from the tailgate pillar by
bumper. releasing the two retaining tabs.
3. Disconnect the electrical connector. 4. Turn the bulb holder counterclockwise
and remove it.
4. Turn the bulb holder counterclockwise
and remove it. 5. Remove the bulb by pulling it straight
out.
Note: You cannot separate the bulb from
the bulb holder. Pickup Models - Vehicles with Blind
Note: Handle a halogen bulb carefully and Spot Information System
keep out of children’s reach. Grasp the bulb
only by its plastic base and do not touch the
glass. The oil from your hand could cause 4
the bulb to break the next time the fog
lamps are operated.

Rear Lamps, Brake Lamps, Rear

Direction Indicator and Reversing
Lamp Bulbs
Pickup Models - Vehicles without Blind
Spot Information System

E224204
5 6
1. Switch all of the lamps and the ignition
off.
5 2. Open the tailgate to expose the lamp
assemblies.
3. Remove the bolts from the tail lamp
assembly and carefully pull the lamp
assembly from the tailgate pillar by
releasing the two retaining tabs.
4. Remove the screws from the blind spot
E223775 information system module cover.
5. Turn the bulb holder counterclockwise
1. Switch all of the lamps and the ignition and remove it.
off.
6. Remove the bulb by pulling it straight
2. Open the tailgate to expose the lamp out.
assemblies.

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Chassis Cabs 3. Turn the bulb holder counterclockwise

and remove it.
4. Remove the bulb by pulling it straight
out.

License Plate Lamp Bulb

E163828

1. Switch all of the lamps and the ignition

off.
2. Remove the screws and the lamp lens
from lamp assembly. E163830

3. Remove the bulb by pulling it straight

out. 1. Switch all of the lamps and the ignition
off.
Cargo Lamp and Central High 2. To access the bulb, reach behind the
Mounted Brake Lamp Bulbs bumper.
1. Switch all of the lamps and the ignition 3. Turn the bulb holder counterclockwise
off. and remove it.
2. Remove the screws and carefully pull 4. Remove the bulb by pulling it straight
the lamp assembly from the vehicle to out.
expose the bulb sockets.
BULB SPECIFICATION CHART
Replacement bulbs are specified in the
chart below. Headlamp bulbs must be
marked with an authorized D.O.T. marking
for North America to make sure they have
the proper lamp performance, light
brightness, light pattern and safe visibility.
The correct bulbs will not damage the
lamp assembly or void the lamp assembly
warranty and will provide quality bulb
illumination time.
E187290

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 Maintenance

Exterior Lamps
Lamp Specification Power (Watt)

Headlamps. H13/9008 60/55

Front side marker lamps. W5W 5
Front fog lamps. 9140 40
Front direction indicator and parking
T20/7444NA 28/8
lamps.
Rear lamps, brake lamps, rear direc- 3157 27/7
tion indicator and rear side marker
lamps. Low series.*
Rear lamps, brake lamps, rear direc- LED LED
tion indicator and rear side marker
lamps. High series.*
Rear lamps, brake lamps, rear direc- 3157 27/7
tion indicator and rear side marker
lamps.**
Reversing lamps.* W21W 21
Reversing lamps.** 3157 27/7
License plate lamp. Low series. 168 5
License plate lamp. High series. LED LED
Central high mounted brake lamp. 912 12.8
Central high mounted cargo lamp. 912 12.8
Side direction indicator and mirror LED LED
clearance lamp.
Front clearance lamp. LED LED
Rear clearance lamp. LED LED
Front identification lamp. LED LED

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Lamp Specification Power (Watt)

Rear identification lamp. LED LED

Underhood lamp. LED LED
*
Pickup only.
**
Chassis cab only.
Note: LED lamps are not serviceable. See an authorized dealer if they fail.

Interior Lamps
Lamp Specification Power (Watt)

Map lamp. LED LED

Glove compartment lamp. LED LED
Interior lamp. LED LED
Overhead console lamp. LED LED
Luggage compartment lamp. LED LED
Note: LED lamps are not serviceable. See an authorized dealer if they fail.

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CHANGING THE ENGINE AIR

FILTER - 6.2L/6.8L x4

WARNING
To reduce the risk of vehicle damage
and personal burn injuries, do not 2
start your engine with the air cleaner 3
removed and do not remove it while the
engine is running.

Use the correct specification air filter

element. See Motorcraft Parts (page
419).
Note: Failure to use the correct air filter 4
element may result in severe engine
damage. Resulting component damage
may not be covered by the vehicle Warranty.
Change the air filter element at the correct 1
service interval. See Scheduled
Maintenance (page 573).

E226426

1. Disconnect the mass air flow sensor

electrical connector.
2. Remove the air intake tube securing
clamp.
3. Pull the air intake tube away from the
air filter housing.
4. Remove the clips that secure the air
filter housing cover. Remove the air
filter housing cover.

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x4
5

E226427 2
5. Remove the air filter element from the
air filter housing.
6. Install in the reverse order.

CHANGING THE ENGINE AIR

FILTER - 6.7L DIESEL 1

WARNING E226429

To reduce the risk of vehicle damage 1. Disconnect the mass air flow sensor
and personal burn injuries, do not electrical connector.
start your engine with the air cleaner
2. Remove the air intake tube securing
removed and do not remove it while the
clamp.
engine is running.
3. Pull the air intake tube away from the
air filter housing.
Use the correct specification air filter
element. See Motorcraft Parts (page 4. Remove the clips that secure the air
419). filter housing cover. Remove the air
filter housing cover.
Note: Failure to use the correct air filter
element may result in severe engine
damage. Resulting component damage
may not be covered by the vehicle Warranty.
Change the air filter element at the correct
service interval. See Scheduled
Maintenance (page 573).

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 Maintenance

Air Filter Restriction Gauge

5

6
E226430

5. Remove the air filter element from the

air filter housing.
6. Remove the foam filter from the air
filter housing.
7. Install in the reverse order.

E226428

The air filter restriction gauge is in the

upper housing of the air filter assembly.
Check the air filter restriction gauge
whenever you open the hood to carry out
general engine maintenance or at least
every 7,500 mi (12,000 km). If you operate
your vehicle in extremely dusty conditions,
check the gauge at least every 500 mi
(800 km) or two weeks, whichever occurs
first. Change the air filter element when
the restriction gauge reads near the
change filter line and the gauge is yellow.
Allowing the restriction gauge to reach
maximum affects engine performance and
fuel economy.

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 Maintenance

Operating your vehicle in heavy snowfall Your vehicle has two fuel filters. The first
or extreme rain conditions may allow filter mounts on top of the engine on the
excessive amounts of snow or water into left-hand side. The second filter is inside
the air intake system. This could restrict air the diesel fuel conditioner module. The
flow and cause the engine to lose power module is mounted between the outboard
or shut down. side of the fuel tank and the frame rail.
After installing a new air filter element, you Note: The module is at the front of the fuel
must reset the gauge by pressing the reset tank or at the front of the aft-axle fuel tank
button. on some models.
After operating your vehicle during in heavy Regular fuel filter changes are an
snowfall or extreme rain, do the following: important part of engine maintenance;
• Snow: At the earliest opportunity, open failing to keep with the scheduled
the hood and clear any snow and ice maintenance could lead to engine
from the air filter housing inlet and performance issues and fuel injection
reset the air filter restriction gauge. system damage. See Scheduled
Maintenance (page 573).
• Extreme rain: The air filter element
dries out after approximately 15–30 Use only recommended service parts
minutes of driving at highway speeds. conforming to specifications. See
At the earliest opportunity, open the Motorcraft Parts (page 418).
hood and reset the air filter restriction Note: Using fuel that has high levels of
gauge. impurities may require more frequent filter
Note: Do not remove the foam filter. replacements than the service interval
specifies.
CHANGING THE ENGINE- Diesel Fuel Conditioner Module
MOUNTED AND DIESEL FUEL Filter
CONDITIONER MODULE FUEL Filter Location
FILTERS - 6.7L DIESEL Use the tables below to find the location
of your filter.
WARNING
Do not dispose of fuel in the
household refuse or the public
sewage system. Use an authorized
waste disposal facility.

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 Maintenance

Pick-up Truck
Cab Type Box Length Filter Location

Regular. 8 ft (2.4 m)
Left side of fuel tank.
6.75 ft (2.057 m)
SuperCab.
8 ft (2.4 m)
In front of fuel tank.
6.75 ft (2.057 m)
Super Crew Cab.
8 ft (2.4 m) Left side of fuel tank.

Chassis Cab
Cab Type Fuel Tank Type Filter Location

Chassis Cab. Single midship fuel tank Right side of fuel tank.
Right side of midship fuel
Chassis Cab. Aft axle/midship fuel tanks
tank.
Chassis Cab. Single aft axle fuel tank Front of fuel tank.

Removal

E247666

1. Disconnect the fuel line quick connect

coupling from the in tank fuel pump.
2. Locate your filter.

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3
4

E226213
5
4. Disconnect the electrical connector.
5. Fully loosen the bolts securing the
lower portion of the diesel fuel
conditioner module housing.
E226212
Note: Do not fully remove the bolts from
the lower portion of the diesel fuel
3. Drain the diesel fuel conditioner conditioner module housing.
module. Turn the drain plug
6. Remove the lower portion of the diesel
counterclockwise until it stops. Do not
fuel conditioner module housing.
use any tools to loosen the drain plug.
Drain the filter, approximately 0.53 gal
(2 L), into an appropriate container.
Do not re-use the fuel drained from the
module.

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 Maintenance

Engine-mounted Fuel Filter

Although the fuel system is not fully
7 pressurized when the vehicle is off, some
residual pressure may remain in the fuel
system since it can take some time for the
pressure to completely bleed off.
Therefore, we recommend you place an
absorbent cloth below the filter connectors
to absorb any fuel that may drain.
The engine-mounted fuel filter is a plastic
disposable cartridge.

Removal

E226563

7. Slide the filter element toward the

drain plug to disengage the securing
clips.

Installation
1. Slide the filter element into the housing
and fully engage the securing clips.
2. Install the lower portion of the housing.
Tighten the bolts until you feel a strong
resistance. Maximum torque 7 lb.ft E226215

(9 Nm). 1. Disconnect the fuel lines by squeezing

3. Connect the electrical connector. the connector tabs and pulling the lines
4. Tighten the drain plug, turn it clockwise straight off.
until it stops and you feel a strong
resistance. Do not use any tools to
tighten the drain plug.
5. Switch the ignition on for 30 seconds
and then switch the ignition off.
Repeat this operation six times in a row
to purge any trapped air from the fuel
system.

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E226214

2. Rotate the filter fully counterclockwise

until the peg is at the far end of the slot.
3. Pull the filter straight up from the
bracket and discard the filter.

Installation
1. Install the new filter into the filter
bracket. Turn the filter clockwise to
lock it in place.
2. Reconnect the fuel lines.
3. Switch the ignition on for 30 seconds
and then switch the ignition off.
Repeat this operation six times in a row
to purge any trapped air from the fuel
system.

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 Vehicle Care

GENERAL INFORMATION CLEANING PRODUCTS

Your dealer has many quality products For best results, use the following products
available to clean your vehicle and protect or products of equivalent quality:
its finishes.
Materials
Name Specification
Motorcraft® Bug and Tar Remover (U.S.) -
Motorcraft® Bug and Tar Remover / Dissolvant de goudron et
éliminateur d’insectes (Canada)
ZC-42 (U.S. & Canada)
Motorcraft® Custom Bright Metal Cleaner (U.S.) -
Custom Bright Metal Cleaner / Nettoyant pour métal brillant (Canada)
ZC-15 (U.S. & Canada)
Motorcraft® Detail Wash (U.S.) ESR-M14P4-A
Detail Wash / Shampooing superfin (Canada)
ZC-3-A (U.S. & Canada)
Motorcraft® Engine Shampoo and Degreaser -
Engine Shampoo and Degreaser
ZC-20 (U.S.)
Engine Shampoo -
Engine Shampoo / Shampooing pour moteur (Canada)
CXC-66-A (Canada)
Motorcraft® Leather and Vinyl Cleaner (U.S.) -
Premium Leather and Vinyl Cleaner / Nettoyant pour cuir et vinyle de
haute qualité (Canada)
ZC-56 (U.S. & Canada)
Multi-Purpose Cleaner -
Multi-Purpose Cleaner / Nettoyant multi-usage (Canada)
CXC-101 (Canada)
Motorcraft® Premium Windshield Wash Concentrate with Bitterant WSS-M14P19-A
(U.S.)
Premium Quality Windshield Washer Fluid / Liquide lave-glace de haute
qualité (Canada)
ZC-32-B2 (U.S.)
CXC-37-A/B/D/F (Canada)
Professional Strength Carpet and Upholstery Cleaner (U.S.) -
Professional Strength Carpet & Upholstery Cleaner / Nettoyant
professionnel pour sellerie et moquette (Canada)
ZC-54 (U.S. & Canada)
Motorcraft® Spot and Stain Remover -
Spot and Stain Remover
ZC-14 (U.S.)
Motorcraft® Ultra-Clear Spray Glass Cleaner (U.S.) ESR-M14P5-A

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Name Specification
Premium Glass Cleaner / Nettoie-vitres de qualité supérieure (Canada)
ZC-23 (U.S.)
CXC-100 (Canada)
Motorcraft® Wheel and Tire Cleaner (U.S.) -
Wheel and Tire Cleaner / Nettoyant pour roues et pneus (Canada)
ZC-37-A (U.S. & Canada)
Exterior Chrome Parts
CLEANING THE EXTERIOR • Apply a high quality-cleaning product
to bumpers and other chrome parts.
Wash your vehicle regularly with cool or
Follow the manufacturer’s instructions.
lukewarm water and a neutral pH
We recommend Motorcraft Custom
shampoo, we recommend Motorcraft
Bright Metal Cleaner.
Detail Wash.
• Do not apply the cleaning product to
• Never use strong household detergents hot surfaces. Do not leave the cleaning
or soap, for example dish washing or product on chrome surfaces longer
laundry liquid. These products can than the time recommended.
discolor and spot painted surfaces.
• Using other non-recommended
• Never wash your vehicle when it is hot cleaners can result in severe and
to the touch, or during strong or direct permanent cosmetic damage.
sunlight.
Note: Never use abrasive materials, for
• Dry your vehicle with a chamois or soft
example steel wool or plastic pads as they
terry cloth towel to eliminate water
can scratch the chrome surface.
spotting.
• Immediately remove fuel spillages, bird Note: Do not use chrome cleaner, metal
droppings, insect deposits and road tar. cleaner or polish on wheels or wheel covers.
These may cause damage to your
Exterior Plastic Parts
vehicle’s paintwork or trim over time.
We recommend Motorcraft Bug and For routine cleaning we recommend
Tar Remover. Motorcraft Detail Wash. If tar or grease
• Remove any exterior accessories, for spots are present, we recommend
example antennas, before entering a Motorcraft Bug and Tar Remover.
car wash.
Stripes or Graphics (If Equipped)
Note: Suntan lotions and insect repellents
can damage painted surfaces. If these Hand washing your vehicle is preferred
substances come in contact with your however, pressure washing may be used
vehicle, wash the affected area as soon as under the following conditions:
possible.
• Do not use water pressure higher than
2,000 psi (14,000 kPa).
• Do not use water hotter than 179°F
(82°C).

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• Use a spray with a 40° wide spray • Do not allow wax to come in contact
angle pattern. with any non-body (low-gloss black)
• Keep the nozzle at a 12 in (305 mm) colored trim. The wax will discolor or
distance and 90° angle to your stain the parts over time.
vehicle's surface. • Roof racks.
Note: Holding the pressure washer nozzle • Bumpers.
at an angle to the vehicle's surface may • Grained door handles.
damage graphics and cause the edges to
• Side moldings.
peel away from the vehicle's surface.
• Mirror housings.
Underbody • Windshield cowl area.
Flush the complete underside of your • Do not apply wax to glass areas.
vehicle frequently. Keep body and door • After waxing, your car's paint should
drain holes free of debris or foreign feel smooth, and be free of streaks and
material. smudges.
Under Hood
CLEANING THE ENGINE
For removing black rubber marks from
under the hood we recommend Motorcraft Engines are more efficient when they are
Wheel and Tire Cleaner or Motorcraft Bug clean because grease and dirt buildup keep
and Tar Remover. the engine warmer than normal.
When washing:
WAXING • Take care when using a power washer
to clean the engine. The high-pressure
Regular waxing is necessary to protect your
fluid could penetrate the sealed parts
car's paint from the elements. We
and cause damage.
recommend that you wash and wax the
painted surface once or twice a year. • Do not spray a hot engine with cold
water to avoid cracking the engine
When washing and waxing, park your block or other engine components.
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before • Spray Motorcraft Engine Shampoo and
applying wax. Degreaser on all parts that require
cleaning and pressure rinse clean. In
• Use a quality wax that does not contain Canada, use Motorcraft Engine
abrasives. Shampoo.
• Follow the manufacturer’s instructions • Never wash or rinse the engine while it
to apply and remove the wax. is hot or running; water in the running
• Apply a small amount of wax in a engine may cause internal damage.
back-and-forth motion, not in circles.

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• Never wash or rinse any ignition coil,

spark plug wire or spark plug well, or
the area in and around these locations.
• Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.

CLEANING THE EXHAUST -

6.7L DIESEL
E163380
WARNINGS
Failure to maintain the functional The visible holes in the exhaust tip and the
holes, in the tailpipe section of the holes under the shield just inboard of the
exhaust, clean and free of debris or right rear tire(s) are functional. The holes
foreign material may result in the holes need to be kept clear of mud/debris or
becoming blocked or plugged. Do not foreign material to maintain proper
modify or remove the tail-pipe section. function of the exhaust system. Clean and
Blocked or plugged holes or remove debris or foreign material if present
removal/modification of the system could as needed. Spraying with a hose during
result in elevated exhaust gas regular washing of vehicle should help
temperatures which may result in keep holes clean and clear of debris or
vehicle/property damage or personal foreign material.
injury.
The normal operating temperature CLEANING THE WINDOWS AND
of the exhaust system is very high. WIPER BLADES
Never work around or attempt to
repair any part of the exhaust system until Car wash chemicals and environmental
it has cooled. Use special care when fallout can result in windshield and wiper
working around the diesel oxidation blade contamination. Dirty windshield and
catalytic converter and/or the diesel wipers will result in poor windshield wiper
particulate filter (DPF). The diesel operation. Keep the windshield and wiper
oxidation catalytic converter and/or the blades clean to maintain windshield wiper
DPF heats up to a high temperature after performance.
only a short period of engine operation and
can stay hot even after the engine is turned
off. Failure to follow these instructions may
result in personal injury.

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 Vehicle Care

To clean the windshield and wiper blades: For fabric, carpets, cloth seats, safety belts
• Clean the windshield with a and seats equipped with side airbags:
non-abrasive glass cleaner. When • Remove dust and loose dirt with a
cleaning the interior of the windshield, vacuum cleaner.
avoid getting any glass cleaner on the • Remove light stains and soil with
instrument panel or door panels. Wipe Motorcraft Professional Strength
any glass cleaner off these surfaces Carpet & Upholstery Cleaner.
immediately.
• If grease or tar is present on the
• For windshields contaminated with material, spot-clean the area first with
tree sap, chemicals, wax or bugs, clean Motorcraft Spot and Stain Remover. In
the entire windshield using steel wool Canada, use Motorcraft Multi-Purpose
(no greater than 0000 grade) in a Cleaner.
circular motion and rinse with water.
• If a ring forms on the fabric after spot
• Clean the wiper blades with isopropyl cleaning, clean the entire area
rubbing alcohol or windshield washer immediately (but do not oversaturate)
concentrate. or the ring will set.
Note: Do not use razor blades or other • Do not use household cleaning
sharp objects to clean or remove decals products or glass cleaners, which can
from the inside of the heated rear window. stain and discolor the fabric and affect
The vehicle warranty does not cover the flame retardant abilities of the seat
damage caused to the heated rear window materials.
grid lines.

CLEANING THE INSTRUMENT

CLEANING THE INTERIOR
PANEL AND INSTRUMENT
WARNINGS CLUSTER LENS
Do not use cleaning solvents, bleach
or dye on the vehicle’s safety belts, WARNING
as these actions may weaken the Do not use chemical solvents or
belt webbing. strong detergents when cleaning the
On vehicles equipped with steering wheel or instrument panel
seat-mounted airbags, do not use to avoid contamination of the airbag
chemical solvents or strong system.
detergents. Such products could
contaminate the side airbag system and Note: Follow the same procedure as
affect performance of the side airbag in a cleaning leather seats for cleaning leather
collision. instrument panels and leather interior trim
surfaces. See Cleaning Leather Seats
(page 369).
Clean the instrument panel and cluster
lens with a clean, damp and soft cloth,
then use a clean, dry and soft cloth to dry
these areas.

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• Avoid cleaners or polishes that increase 6. Dry the area with a clean, soft cloth.
the gloss of the upper portion of the
instrument panel. The dull finish in this
area helps protect you from CLEANING LEATHER SEATS (If
undesirable windshield reflection. Equipped)
• Do not use any household cleaning
products or glass cleaners as these Without King Ranch Edition
may damage the finish of the
instrument panel, interior trim and Note: Follow the same procedure as
cluster lens. cleaning leather seats for cleaning leather
instrument panels and leather interior trim
• Wash or wipe your hands clean if you surfaces.
have been in contact with certain
products such as insect repellent and For routine cleaning, wipe the surface with
suntan lotion to avoid possible damage a soft, damp cloth and a mild soap and
to the interior painted surfaces. water solution. Dry the area with a clean,
soft cloth.
• Do not allow air fresheners and hand
sanitizers to spill onto interior surfaces. For cleaning and removing spots and stains
If a spill occurs, wipe off immediately. such as dye transfer, use Motorcraft
Your warranty may not cover these Premium Leather and Vinyl Cleaner or a
damages. commercially available leather cleaning
product for automotive interiors.
If a staining liquid like coffee or juice has
been spilled on the instrument panel or on Note: Test any cleaner or stain remover on
interior trim surfaces: an inconspicuous area.
1. Wipe up spilled liquid using a clean, You should:
soft cloth as quickly as possible. • Remove dust and loose dirt with a
2. Use Motorcraft Premium Leather and vacuum cleaner.
Vinyl Cleaner or a commercially • Clean and treat spills and stains as
available leather cleaning product for soon as possible.
automotive interiors. Test any cleaner
or stain remover on an inconspicuous Do not use the following products as these
area. may damage the leather:
3. Alternatively, wipe the surface with a • Oil and petroleum or silicone-based
clean, soft cloth and a mild soap and leather conditioners.
water solution. Dry the area with a • Household cleaners.
clean, soft cloth.
• Alcohol solutions.
4. If necessary, apply more soap and
• Solvents or cleaners intended
water solution or cleaning product to
specifically for rubber, vinyl and
a clean, soft cloth and press it onto the
plastics.
soiled area. Allow this to set at room
temperature for 30 minutes.
5. Remove the soaked cloth, then with a
clean, damp cloth, use a rubbing
motion for 60 seconds on the soiled
area.

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 Vehicle Care

With King Ranch Edition Conditioning

Your vehicle has seating covered in Bottles of King Ranch Leather Conditioner
premium, top-grain leather that is are available at the King Ranch Saddle
extremely durable, but still requires special Shop. Visit the website at
care and maintenance in order to preserve www.krsaddleshop.com, or call
longevity and comfort. 1–800–282–KING (5464) in the United
States. If you are unable to obtain King
Regular cleaning and conditioning Ranch Leather Conditioner, use another
maintains the appearance of the leather. premium leather conditioner.
Cleaning • Clean the surfaces using the steps
outlined in the Cleaning section.
For dirt, use a vacuum cleaner then use a
clean, damp cloth or soft brush. • Make sure the leather is dry then apply
a nickel-sized amount of conditioner
For routine cleaning, wipe the surface with to a clean, dry cloth.
a soft, damp cloth. For more thorough
cleaning, wipe the surface with a mild soap • Rub the conditioner into the leather
and water solution. until it disappears. Allow the
conditioner to dry, then repeat the
• Clean spills as quickly as possible. process for the entire interior. If a film
• Test any cleaner or stain remover on appears, wipe it off with a dry, clean
an inconspicuous part of the leather as cloth.
cleaners may darken the leather.
• Do not spill coffee, ketchup, mustard, REPAIRING MINOR PAINT
orange juice or oil-based products on
the leather as they may permanently
DAMAGE
stain the leather.
Authorized dealers have touch-up paint to
• Do not use household cleaning match your vehicle’s color. Your vehicle
products, alcohol solutions, solvents color code is printed on a sticker on the
or cleaners intended for rubber, vinyl front, left-hand side door jamb. Take your
or plastics. color code to your authorized dealer to
make sure you get the correct color.
Scratches
Before repairing minor paint damage, use
Because the leather in the seat comes a cleaner such as Motorcraft Bug and Tar
from genuine steer hides, there may be Remover to remove particles such as bird
evidence of naturally occurring markings, droppings, tree sap, insect deposits, tar
such as small scars. These markings give spots, road salt and industrial fallout.
character to the seating covers and are
considered to be proof of a genuine leather Always read the instructions before using
product. cleaning products.
In order to lessen the appearance of
certain scratches and other wear marks, CLEANING THE WHEELS (If
apply conditioner on the affected area Equipped)
following the same instructions as in the
Conditioning section.
Note: Do not apply a cleaning chemical to
warm or hot wheel rims and covers.

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 Vehicle Care

Note: Some automatic car washes may We engineer and test all motor vehicles
cause damage to the finish on your wheel and their components for reliable, regular
rims and covers. driving. Under various conditions,
Note: Industrial-strength or heavy-duty long-term storage may lead to degraded
cleaners in combination with brush agitation engine performance or failure unless you
to remove brake dust and dirt, could wear use specific precautions to preserve engine
away the clear coat finish over a period time. components.

Note: Do not use hydrofluoric acid-based General

or high caustic-based wheel cleaners, steel
wool, fuels or strong household detergents. • Store all vehicles in a dry, ventilated
place.
Note: If you intend parking your vehicle for
• Protect from sunlight, if possible.
an extended period after cleaning the
wheels with a wheel cleaner, drive your • If vehicles are stored outside, they
vehicle for a few minutes before doing so. require regular maintenance to protect
This will reduce the risk of increased against rust and damage.
corrosion of the brake discs.
Body
Alloy wheels and wheel covers are coated
with a clear coat paint finish. To maintain • Wash your vehicle thoroughly to
their condition we recommend that you: remove dirt, grease, oil, tar or mud from
exterior surfaces, rear-wheel housing
• Clean the wheels weekly using
and the underside of front fenders.
Motorcraft Wheel and Tire Cleaner.
Apply using manufacturer's • Periodically wash your vehicle if it is
instructions. stored in exposed locations.
• Use a sponge to remove heavy • Touch-up exposed or primed metal to
deposits of dirt and brake dust prevent rust.
accumulation. • Cover chrome and stainless steel parts
• Rinse thoroughly with a strong stream with a thick coat of auto wax to prevent
of water when you have completed the discoloration. Re-wax as necessary
cleaning process. when you wash your vehicle.
• To remove tar and grease, use • Lubricate all hood, door and luggage
Motorcraft Bug and Tar Remover. compartment hinges and latches with
a light grade oil.
• Cover interior trim to prevent fading.
VEHICLE STORAGE
• Keep all rubber parts free from oil and
If you plan on storing your vehicle for 30 solvents.
days or more, read the following
maintenance recommendations to make
sure your vehicle stays in good operating
condition.

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Engine Brakes
• Change the engine oil and filter prior to • Make sure the brakes and parking brake
storage because used engine oil release fully.
contains contaminates which may
cause engine damage. Tires
• Start the engine every 15 days for a • Maintain recommended air pressure.
minimum of 15 minutes. Run at fast idle
with the climate controls set to defrost Miscellaneous
until the engine reaches normal
operating temperature. • Make sure all linkages, cables, levers
and pins under your vehicle are covered
• With your foot on the brake, shift
with grease to prevent rust.
through all the gears while the engine
is running. • Move vehicles at least 25 ft (7.5 m)
every 15 days to lubricate working parts
• We recommend that you change the
and prevent corrosion.
engine oil before you use your vehicle
again. Removing Vehicle From Storage
Fuel system When your vehicle is ready to come out of
storage, do the following:
• Fill the fuel tank with high-quality fuel
until the first automatic shutoff of the • Wash your vehicle to remove any dirt
fuel pump nozzle. or grease film build-up on window
surfaces.
Cooling system • Check windshield wipers for any
• Protect against freezing temperatures. deterioration.
• When removing your vehicle from • Check under the hood for any foreign
storage, check coolant fluid level. material that may have collected
Confirm that there are no cooling during storage such as mice or squirrel
system leaks and that fluid is at the nests.
recommended level. • Check the exhaust for any foreign
material that may have collected
Battery during storage.
• Check and recharge as necessary. Keep • Check tire pressures and set tire
connections clean. inflation per the Tire Label.
• If storing your vehicle for more than 30 • Check brake pedal operation. Drive
days without recharging the battery, your vehicle 15 ft (4.5 m) back and
we recommend that you disconnect forth to remove rust build-up.
the battery cables to maintain battery • Check fluid levels (including coolant,
charge for quick starting. oil and gas) to make sure there are no
leaks, and fluids are at recommended
Note: It is necessary to reset memory
levels.
features if battery cables are disconnected.
• If you remove the battery, clean the
battery cable ends and check for
damage.

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Contact an authorized dealer if you have

any concerns or issues.

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 Wheels and Tires

GENERAL INFORMATION Notice to utility vehicle and truck

owners
Use only approved wheel and tire sizes,
using other sizes could damage your WARNINGS
vehicle. If you change the diameter of the Utility vehicles have a significantly
tires from that fitted at the factory, the higher rollover rate than other types
speedometer may not display the correct of vehicles. To reduce the risk of
speed. Take your vehicle to an authorized serious injury or death from a rollover or
Ford dealer to have the system other crash you must avoid sharp turns and
reprogrammed. If you intend to change the abrupt maneuvers, drive at safe speeds for
size of the wheels from that fitted by the the conditions, keep tires inflated to Ford
manufacturer, you can check the suitability recommended pressures, never overload
with an authorized dealer. or improperly load your vehicle, and make
sure every passenger is properly restrained.
Additional information related to the
functionality and maintenance of your tires In a rollover crash, an unbelted
can be found later in this chapter. See Tire person is significantly more likely to
Care (page 377). die than a person wearing a seat belt.
All occupants must wear seat belts and
The Ford recommended tire inflation children/infants must use appropriate
pressures can be found on the Tire Label, restraints to minimize the risk of injury or
which is located on the B-pillar or the edge ejection.
of the driver's door. This information can
also be found on the Safety Compliance Do not become overconfident in the
Certification Label (affixed to either the ability of four-wheel drive vehicles.
door hinge pillar, door-latch post, or the Although a four-wheel drive vehicle
door edge that meets the door last post; may accelerate better than a two-wheel
next to the driver’s seating position). drive vehicle in low traction situations, it
won't stop any faster than two-wheel drive
Ford strongly recommends maintaining vehicles. Always drive at a safe speed.
these tire pressures at all times. Failure to
follow the tire pressure recommendations
can cause uneven treadwear patterns,
reduced fuel economy, and adversely
affect the way your vehicle handles.
Note: Check and set the tire pressure at the
ambient temperature in which you are
intending to drive your vehicle and when the
tires are cold.
Note: Check your tire pressures at least
once per month.
Set the pressure for your spare tire to the
highest value given for your vehicle and tire E145298
size combination (if equipped).

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Utility vehicles and trucks handle On some four-wheel drive vehicles, the
differently than passenger cars in the initial shift from two-wheel to four-wheel
various driving conditions that are drive while the vehicle is moving can cause
encountered on streets, highways and a momentary clunk and ratcheting sound.
off-road. Utility vehicles and trucks are not These sounds are normal and are not
designed for cornering at speeds as high cause for concern.
as passenger cars any more than low-slung For four-wheel drive vehicles, a spare tire
sports cars are designed to perform of a different size other than the tire
satisfactorily under off-road conditions. provided should never be used. A dissimilar
Study your owner's manual and any spare tire size (other than the spare tire
supplements for specific information about provided) or major dissimilar tire sized
equipment features, instructions for safe between the front and rear axles could
driving and additional precautions to cause the four-wheel drive system to stop
reduce the risk of an accident or serious functioning and default to front-wheel
injury. drive. See Using Four-Wheel Drive (page
210).
Four-wheel drive system (If Equipped)
How your vehicle differs from
WARNING other vehicles
Do not become overconfident in the Sport utility vehicles and trucks can differ
ability of four-wheel drive vehicles. from some other vehicles in a few
Although a four-wheel drive vehicle noticeable ways. Your vehicle may be:
may accelerate better than a two-wheel
drive vehicle in low traction situations, it
won't stop any faster than two-wheel drive
vehicles. Always drive at a safe speed.

A vehicle equipped with four-wheel drive

(when selected) has the ability to use all
four wheels to power itself. This increases
traction which may enable you to safely
drive over terrain and road conditions that
a conventional two-wheel drive vehicle
cannot.
Power is supplied to all four wheels
through a transfer case or power transfer
unit. Four-wheel drive vehicles allow you
to select different modes as necessary. For
information on transfer case operation and
shifting procedures, See Four-Wheel
Drive (page 210). For information on
transfer case maintenance, See
Maintenance (page 322). You should
become thoroughly familiar with this
information before you operate your
vehicle.

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E145299 E168583

• Higher - to allow higher load carrying As a result of the above dimensional

capacity and to allow it to travel over differences, Sport utility vehicles and
rough terrain without getting hung up trucks often will have a higher center of
or damaging underbody components. gravity and a greater difference in center
• Shorter - to give it the capability to of gravity between the loaded and
approach inclines and drive over the unloaded condition. These differences that
crest of a hill without getting hung up make your vehicle so versatile also make
or damaging underbody components. it handle differently than an ordinary
All other things held equal, a shorter passenger car.
wheelbase may make your vehicle
quicker to respond to steering inputs
than a vehicle with a longer wheelbase.
• Narrower - to provide greater
maneuverability in tight spaces,
particularly in off-road use.

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 Wheels and Tires

TIRE CARE U.S. Department of

Transportation Tire quality
Information About Uniform grades: The U.S. Department of
Tire Quality Grading Transportation requires Ford
Motor Company to give you the
following information about tire
grades exactly as the government
has written it.
Treadwear
The treadwear grade is a
comparative rating based on the
wear rate of the tire when tested
under controlled conditions on a
E142542
specified government test course.
For example, a tire graded 150
Tire Quality Grades apply to new would wear one and one-half (1
pneumatic passenger car tires. ½) times as well on the
The Quality grades can be found government course as a tire
where applicable on the tire graded 100. The relative
sidewall between tread shoulder performance of tires depends
and maximum section width. For upon the actual conditions of their
example: Treadwear 200 use, however, and may depart
Traction AA Temperature A. significantly from the norm due to
variations in driving habits, service
These Tire Quality Grades are practices, and differences in road
determined by standards that the characteristics and climate.
United States Department of
Transportation has set. Traction AA A B C
Tire Quality Grades apply to new
pneumatic passenger car tires. WARNING
They do not apply to deep tread, The traction grade assigned
winter-type snow tires, to this tire is based on
space-saver or temporary use straight-ahead braking traction
spare tires, light truck or LT type tests, and does not include
tires, tires with nominal rim acceleration, cornering,
diameters of 10 to 12 inches or hydroplaning or peak traction
limited production tires as defined characteristics.
in Title 49 Code of Federal
Regulations Part 575.104 ©)(2).

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 Wheels and Tires

The traction grades, from highest Federal Motor Vehicle Safety

to lowest are AA, A, B, and C. The Standard No. 139. Grades B and A
grades represent the tire’s ability represent higher levels of
to stop on wet pavement as performance on the laboratory
measured under controlled test wheel than the minimum
conditions on specified required by law.
government test surfaces of
asphalt and concrete. A tire Glossary of Tire Terminology
marked C may have poor traction *Tire label: A label showing the
performance. original equipment tire sizes,
Temperature A B C recommended inflation pressure
and the maximum weight the
WARNING vehicle can carry.
The temperature grade for *Tire Identification Number
this tire is established for a (TIN): A number on the sidewall
tire that is properly inflated and of each tire providing information
not overloaded. Excessive speed, about the tire brand and
underinflation, or excessive manufacturing plant, tire size and
loading, either separately or in date of manufacture. Also referred
combination, can cause heat to as DOT code.
buildup and possible tire failure. *Inflation pressure: A measure
of the amount of air in a tire.
The temperature grades are A
(the highest), B and C, *Standard load: A class of
representing the tire’s resistance P-metric or Metric tires designed
to the generation of heat and its to carry a maximum load at set
ability to dissipate heat when pressure. For example: For
tested under controlled conditions P-metric tires 35 psi (2.4 bar) and
on a specified indoor laboratory for Metric tires 36 psi (2.5 bar).
test wheel. Sustained high Increasing the inflation pressure
temperature can cause the beyond this pressure will not
material of the tire to degenerate increase the tire’s load carrying
and reduce tire life, and excessive capability.
temperature can lead to sudden *Extra load: A class of P-metric
tire failure. The grade C or Metric tires designed to carry a
corresponds to a level of heavier maximum load at 42 psi
performance which all passenger (2.9 bar). Increasing the inflation
car tires must meet under the pressure beyond this pressure will
not increase the tire’s load
carrying capability.

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 Wheels and Tires

*kPa: Kilopascal, a metric unit of Information Contained on the

air pressure. Tire Sidewall
*PSI: Pounds per square inch, a Both United States and Canada
standard unit of air pressure. Federal regulations require tire
*Cold tire pressure: The tire manufacturers to place
pressure when the vehicle has standardized information on the
been stationary and out of direct sidewall of all tires. This
sunlight for an hour or more and information identifies and
prior to the vehicle being driven for describes the fundamental
1 mile (1.6 kilometers). characteristics of the tire and also
provides a U.S. DOT Tire
*Recommended inflation Identification Number for safety
pressure: The cold inflation standard certification and in case
pressure found on the Safety of a recall.
Compliance Certification Label
(affixed to either the door hinge Information on P Type Tires
pillar, door-latch post, or the door
edge that meets the door-latch E
post, next to the driver's seating C D F
position), or Tire Label located on G
the B-pillar or the edge of the
B
H
driver's door.
A
B-pillar: The structural member I
at the side of the vehicle behind
the front door.
*Bead area of the tire: Area of
the tire next to the rim. J
M
* Sidewall of the tire: Area
between the bead area and the
tread.
*Tread area of the tire: Area of
L
K
the perimeter of the tire that E142543
contacts the road when mounted
on the vehicle. P215/65R15 95H is an example of
a tire size, load index and speed
*Rim: The metal support (wheel) rating. The definitions of these
for a tire or a tire and tube items are listed below. (Note that
assembly upon which the tire the tire size, load index and speed
beads are seated. rating for your vehicle may be
different from this example).

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A. P: Indicates a tire, designated G. H: Indicates the tire's speed

by the Tire and Rim Association, rating. The speed rating denotes
that may be used for service on the speed at which a tire is
cars, sport utility vehicles, designed to be driven for extended
minivans and light trucks. Note: If periods of time under a standard
your tire size does not begin with condition of load and inflation
a letter this may mean it is pressure. The tires on your vehicle
designated by either the European may operate at different
Tire and Rim Technical conditions for load and inflation
Organization or the Japan Tire pressure. These speed ratings may
Manufacturing Association. need to be adjusted for the
difference in conditions. The
B. 215: Indicates the nominal ratings range from 81 mph (130
width of the tire in millimeters km/h) to 186 mph (299 km/h).
from sidewall edge to sidewall These ratings are listed in the
edge. In general, the larger the following chart.
number, the wider the tire.
Note: You may not find this
C. 65: Indicates the aspect ratio information on all tires because it
which gives the tire's ratio of is not required by federal law.
height to width.
D. R: Indicates a radial type tire. Letter mph ( km/h)
E. 15: Indicates the wheel or rim rating
diameter in inches. If you change M 81 (130)
your wheel size, you will have to
purchase new tires to match the N 87 (140)
new wheel diameter.
Q 99 (159)
F. 95: Indicates the tire's load
index. It is an index that relates to R 106 (171)
how much weight a tire can carry. S 112 (180)
You may find this information in
your owner’s manual. If not, T 118 (190)
contact a local tire dealer.
U 124 (200)
Note: You may not find this
information on all tires because it H 130 (210)
is not required by federal law. V 149 (240)

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 Wheels and Tires

Letter mph ( km/h) J. Tire Ply Composition and

rating Material Used: Indicates the
number of plies or the number of
W 168 (270) layers of rubber-coated fabric in
the tire tread and sidewall. Tire
Y 186 (299) manufacturers also must indicate
Note: For tires with a maximum the ply materials in the tire and the
speed capability over 149 mph sidewall, which include steel,
(240 km/h), tire manufacturers nylon, polyester, and others.
sometimes use the letters ZR. For K. Maximum Load: Indicates the
those with a maximum speed maximum load in kilograms and
capability over 186 mph (299 pounds that can be carried by the
km/h), tire manufacturers always tire. (affixed to either the door
use the letters ZR. hinge pillar, door-latch post, or the
door edge that meets the
H. U.S. DOT Tire Identification door-latch post, next to the
Number: This begins with the driver's seating position), or Tire
letters DOT and indicates that the Label located on the B-pillar or
tire meets all federal standards. the edge of the driver's door.
The next two numbers or letters L. Treadwear, Traction and
are the plant code designating Temperature Grades:
where it was manufactured, the
next two are the tire size code and *Treadwear The treadwear grade
the last four numbers represent is a comparative rating based on
the week and year the tire was the wear rate of the tire when
built. For example, the numbers tested under controlled conditions
317 mean the 31st week of 1997. on a specified government test
After 2000 the numbers go to four course. For example, a tire graded
digits. For example, 2501 means 150 would wear 1½ times as well
the 25th week of 2001. The on the government course as a tire
numbers in between are graded 100.
identification codes used for *Traction: The traction grades,
traceability. This information is from highest to lowest are AA, A,
used to contact customers if a tire B, and C. The grades represent the
defect requires a recall. tire's ability to stop on wet
I. M+S or M/S: Mud and Snow, or pavement as measured under
controlled conditions on specified
AT: All Terrain, or government test surfaces of
AS: All Season. asphalt and concrete. A tire
marked C may have poor traction
performance.

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 Wheels and Tires

*Temperature: The temperature

grades are A (the highest), B and B
C, representing the tire's C
resistance to the generation of A
heat and its ability to dissipate
heat when tested under controlled
conditions on a specified indoor
laboratory test wheel.
M. Maximum Inflation
Pressure: Indicates the tire
manufacturers' maximum
permissible pressure or the
pressure at which the maximum
load can be carried by the tire. This
pressure is normally higher than
the vehicle manufacturer's D
recommended cold inflation E142544
B
pressure which can be found on
the Safety Compliance LT type tires have some additional
Certification Label (affixed to information beyond those of P
either the door hinge pillar, type tires. These differences are
door-latch post, or the door edge described below.
that meets the door-latch post, A. LT: Indicates a tire, designated
next to the driver's seating by the Tire and Rim Association,
position), or Tire Label located on that is intended for service on light
the B-pillar or the edge of the trucks.
driver's door. The cold inflation
pressure should never be set lower B. Load Range and Load
than the recommended pressure Inflation Limits: Indicates the
on the vehicle label. tire's load-carrying capabilities
and its inflation limits.
The tire suppliers may have
additional markings, notes or C. Maximum Load Dual lb (kg)
warnings such as standard load at psi (kPa) cold: Indicates the
or radial tubeless. maximum load and tire pressure
when the tire is used as a dual;
Additional Information defined as four tires on the rear
Contained on the Tire Sidewall axle (a total of six or more tires on
for LT Type Tires the vehicle).
Note: Tire Quality Grades do not
apply to this type of tire.

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D. Maximum Load Single lb T type tires have some additional

(kg) at psi (kPa) cold: Indicates information beyond those of P
the maximum load and tire type tires. These differences are
pressure when the tire is used as described below:
a single; defined as two tires A. T: Indicates a type of tire,
(total) on the rear axle. designated by the Tire and Rim
Information on T Type Tires Association, that is intended for
temporary service on cars, sport
T145/80D16 is an example of a utility vehicles, minivans and light
tire size. trucks.
Note: The temporary tire size for B. 145: Indicates the nominal
your vehicle may be different from width of the tire in millimeters
this example. Tire Quality Grades from sidewall edge to sidewall
do not apply to this type of tire. edge. In general, the larger the
number, the wider the tire.
C. 80: Indicates the aspect ratio
which gives the tire's ratio of
B C D height to width. Numbers of 70 or
E lower indicate a short sidewall.
A
D. D: Indicates a diagonal type tire.
R: Indicates a radial type tire.
E. 16: Indicates the wheel or rim
diameter in inches. If you change
your wheel size, you will have to
purchase new tires to match the
new wheel diameter.
Location of the Tire Label
You will find a Tire Label
containing tire inflation pressure
by tire size and other important
information located on the B-Pillar
or the edge of the driver's door.

E142545

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 Wheels and Tires

Inflating Your Tires WARNING

Safe operation of your vehicle Under-inflation is the most
requires that your tires are common cause of tire failures
properly inflated. Remember that and may result in severe tire
a tire can lose up to half of its air cracking, tread separation or
pressure without appearing flat. blowout, with unexpected loss of
vehicle control and increased risk
Every day before you drive, check of injury. Under-inflation increases
your tires. If one looks lower than sidewall flexing and rolling
the others, use a tire gauge to resistance, resulting in heat
check pressure of all tires and buildup and internal damage to
adjust if required. the tire. It also may result in
At least once a month and before unnecessary tire stress, irregular
long trips, inspect each tire and wear, loss of vehicle control and
check the tire pressure with a tire accidents. A tire can lose up to
gauge (including spare, if half of its air pressure and not
equipped). Inflate all tires to the appear to be flat!
inflation pressure recommended
by Ford Motor Company. Always inflate your tires to the
You are strongly urged to buy a Ford recommended inflation
reliable tire pressure gauge, as pressure even if it is less than the
automatic service station gauges maximum inflation pressure
may be inaccurate. Ford information found on the tire. The
recommends the use of a digital Ford recommended tire inflation
or dial-type tire pressure gauge pressure is found on the Safety
rather than a stick-type tire Compliance Certification Label or
pressure gauge. Tire Label (affixed to either the
door hinge pillar, door-latch post,
Use the recommended cold or the door edge that meets the
inflation pressure for optimum tire door-latch post, next to the
performance and wear. driver's seating position), or Tire
Under-inflation or over-inflation Label located on the B-pillar or
may cause uneven treadwear the edge of the driver's door.
patterns. Failure to follow the tire pressure
recommendations can cause
uneven treadwear patterns and
adversely affect the way your
vehicle handles.

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Note: Do not reduce tire pressure the B-pillar or the edge of the
to change the ride characteristics driver's door. The cold inflation
of the vehicle. If you do not pressure should never be set lower
maintain the inflation pressure at than the recommended pressure
the levels specified by Ford, your on the Safety Compliance
vehicle may experience a condition Certification Label or Tire Label.
known as shimmy. Shimmy is a When weather temperature
severe vibration and oscillation in changes occur, tire inflation
the steering wheel after the vehicle pressures also change. A 10°F
travels over a bump or dip in the (6°C) temperature drop can
road that does not dampen out by cause a corresponding drop of 1
itself. Shimmy may result from psi (7 kPa) in inflation pressure.
significant under-inflation of the Check your tire pressures
tires, improper tires (load range, frequently and adjust them to the
size, or type), or vehicle proper pressure which can be
modifications such as lift-kits. In found on the Safety Compliance
the event that your vehicle Certification Label or Tire Label.
experiences shimmy, you should
slowly reduce speed by either lifting To check the pressure in your
off the accelerator pedal or lightly tire(s):
applying the brakes. The shimmy 1. Make sure the tires are cool,
will cease as the vehicle speed meaning they are not hot from
decreases. driving even a mile.
Maximum Inflation Pressure is Note: If you are checking tire
the tire manufacturer's maximum pressure when the tire is hot, (for
permissible pressure and the example, driven more than 1 mile
pressure at which the maximum [1.6 kilometers]), never bleed or
load can be carried by the tire. This reduce air pressure. The tires are
pressure is normally higher than hot from driving and it is normal for
the manufacturer’s recommended pressures to increase above
cold inflation pressure which can recommended cold pressures. A
be found on the Safety hot tire at or below recommended
Compliance Certification Label cold inflation pressure could be
(affixed to either the door hinge significantly under-inflated.
pillar, door-latch post, or the door
edge that meets the door-latch
post, next to the driver's seating
position), or Tire Label located on

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Note: If you have to drive a 6. Visually inspect the tires to

distance to get air for your tire(s), make sure there are no nails or
check and record the tire pressure other objects embedded that
first and add the appropriate air could poke a hole in the tire and
pressure when you get to the cause an air leak.
pump. It is normal for tires to heat 7. Check the sidewalls to make
up and the air pressure inside to go sure there are no gouges, cuts or
up as you drive. bulges.
2. Remove the cap from the valve
on one tire, then firmly press the Tire Inflation Information
tire gauge onto the valve and
measure the pressure. WARNING
3. Add enough air to reach the An inflated tire and rim can
recommended air pressure. be very dangerous if
improperly used, serviced or
Note: If you overfill the tire, release maintained. To reduce the risk of
air by pressing on the metal stem serious injury, never attempt to
in the center of the valve. Then re-inflate a tire which has been run
recheck the pressure with your tire flat or seriously under-inflated
gauge. without first removing the tire
4. Replace the valve cap. from the wheel assembly for
inspection. Do not attempt to add
5. Repeat this procedure for each air to tires or replace tires or
tire, including the spare. wheels without first taking
Note: Some spare tires operate at precautions to protect persons
a higher inflation pressure than the and property.
other tires. For T type mini-spare
tires, (see the Dissimilar spare All tires with Steel Carcass Plies
wheel and tire assembly (if equipped):
information for a description. Store This type of tire utilizes steel cords
and maintain at 60 psi (4.15 bar). in the sidewalls. As such, they
For full-size and dissimilar spare cannot be treated like normal light
tires, see the Dissimilar spare wheel truck tires. Tire service, including
and tire assembly information for adjusting tire pressure, must be
a description. Store and maintain performed by personnel trained,
at the higher of the front and rear supervised and equipped
inflation pressure as shown on the according to Federal Occupational
Safety Compliance Certification Safety and Health Administration
Label or Tire Label. regulations. For example, during

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 Wheels and Tires

any procedure involving tire WARNING

inflation, the technician or
individual must utilize a remote Always inflate steel carcass
inflation device, and ensure that tires with a remote air fill with
all persons are clear of the the person inflating standing at a
trajectory area. minimum of 12 ft (3.66 m) away
from the wheel and tire assembly.

E161437

leakage and repair or replace the

Inspecting Your Tires and tire and replace the valve stem.
Wheel Valve Stems Inspect the tire sidewalls for
Periodically inspect the tire treads cracking, cuts, bruises and other
for uneven or excessive wear and signs of damage or excessive
remove objects such as stones, wear. If internal damage to the tire
nails or glass that may be wedged is suspected, have the tire
in the tread grooves. Check the tire demounted and inspected in case
and valve stems for holes, cracks,
or cuts that may permit air

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 Wheels and Tires

it needs to be repaired or replaced. When the tire tread wears down

For your safety, tires that are to the same height as these wear
damaged or show signs of bars, the tire is worn out and must
excessive wear should not be used be replaced.
because they are more likely to
blow out or fail. Damage
Improper or inadequate vehicle Periodically inspect the tire treads
maintenance can cause tires to and sidewalls for damage (such
wear abnormally. Inspect all your as bulges in the tread or sidewalls,
tires, including the spare, cracks in the tread groove and
frequently, and replace them if separation in the tread or
one or more of the following sidewall). If damage is observed
conditions exist: or suspected have the tire
inspected by a tire professional.
Tire Wear Tires can be damaged during
off-road use, so inspection after
off-road use is also
recommended.
Age
WARNINGS
Tires degrade over time
depending on many factors
such as weather, storage
conditions, and conditions of use
E142546 (load, speed, inflation pressure)
When the tread is worn down to the tires experience throughout
one sixteenth of an inch (2 their lives.
millimeters), tires must be In general, tires should be
replaced to help prevent your replaced after six years
vehicle from skidding and regardless of tread wear or even
hydroplaning. Built-in treadwear if they have not been used.
indicators, or wear bars, which However, heat caused by hot
look like narrow strips of smooth climates or frequent high-load
rubber across the tread will conditions can accelerate the
appear on the tire when the tread aging process and may require you
is worn down to one sixteenth of to replace tires more frequently.
an inch (2 millimeters).

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 Wheels and Tires

WARNINGS week of 2001. The numbers in

You should replace your between are identification codes
spare tire when you replace used for traceability. This
the road tires or after six years due information is used to contact
to aging even if it has not been customers if a tire defect requires
used. a recall.
Tire Replacement
Requirements
U.S. DOT Tire Identification
Number Your vehicle is equipped with tires
designed to provide a safe ride
Both United States and Canada and handling capability.
Federal regulations require tire
manufacturers to place WARNINGS
standardized information on the Only use replacement tires
sidewall of all tires. This and wheels that are the same
information identifies and size, load index, speed rating and
describes the fundamental type (such as P-metric versus
characteristics of the tire and also LT-metric or all-season versus
provides a U.S. DOT Tire all-terrain) as those originally
Identification Number for safety provided by Ford. The
standard certification and in case recommended tire and wheel size
of a recall. may be found on either the Safety
This begins with the letters DOT Compliance Certification Label
and indicates that the tire meets (affixed to either the door hinge
all federal standards. The next pillar, door-latch post, or the door
two numbers or letters are the edge that meets the door-latch
plant code designating where it post, next to the driver’s seating
was manufactured, the next two position), or the Tire Label which
are the tire size code and the last is located on the B-Pillar or edge
four numbers represent the week of the driver’s door. If this
and year the tire was built. For information is not found on these
example, the numbers 317 mean labels, then you should contact
the 31st week of 1997. After 2000 your authorized dealer as soon as
the numbers go to four digits. For possible. Use of any tire or wheel
example, 2501 means the 25th not recommended by Ford can
affect the safety and performance
of your vehicle, which could result
in an increased risk of loss of
vehicle control, vehicle rollover,
personal injury and death.

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 Wheels and Tires

WARNINGS WARNINGS
To reduce the risk of serious Always inflate steel carcass
injury, when mounting tires with a remote air fill with
replacement tires and wheels, you the person inflating standing at a
should not exceed the maximum minimum of 12 ft (3.66 m) away
pressure indicated on the sidewall from the wheel and tire assembly.
of the tire to set the beads without
additional precautions listed
below. If the beads do not seat at Important: Remember to replace
the maximum pressure indicated, the wheel valve stems when the
re-lubricate and try again. road tires are replaced on your
vehicle.
When inflating the tire for
mounting pressures up to 20 psi The two front tires or two rear tires
(1.38 bar) greater than the should generally be replaced as a
maximum pressure on the tire pair.
sidewall, the following The tire pressure sensors mounted
precautions must be taken to in the wheels are not designed to
protect the person mounting the be used in aftermarket wheels.
tire:
The use of wheels or tires not
1. Make sure that you have the recommended by Ford Motor
correct tire and wheel size. Company may affect the
operation of your tire pressure
2. Lubricate the tire bead and monitoring system.
wheel bead seat area again. If the tire pressure monitoring
system indicator is flashing, the
3. Stand at a minimum of 12 ft system is malfunctioning. Your
(3.66 m) away from the wheel replacement tire might be
and tire assembly. incompatible with your tire
pressure monitoring system, or
4. Use both eye and ear some component of the system
protection. may be damaged.
For a mounting pressure
more than 20 psi (1.38 bar)
greater than the maximum
pressure, a Ford dealer or other
tire service professional should do
the mounting.

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 Wheels and Tires

Replacing a Tire That is Highway Hazards

Greenhouse Gas Certified
No matter how carefully you drive
The tires installed on this vehicle there’s always the possibility that
at the factory as original you may eventually have a flat tire
equipment are certified for on the highway. Drive slowly to the
Greenhouse Gas and Fuel closest safe area out of traffic.
Efficiency regulations. This may further damage the flat
Replacement tires must be of tire, but your safety is more
equal or lower rolling resistance important.
level (TRRL or Crr). Consult with If you feel a sudden vibration or
your tire supplier(s) for ride disturbance while driving, or
appropriate replacement tires. you suspect your tire or vehicle
Safety Practices has been damaged, immediately
reduce your speed. Drive with
WARNINGS caution until you can safely pull
If your vehicle is stuck in off the road. Stop and inspect the
snow, mud or sand, do not tires for damage. If a tire is
rapidly spin the tires; spinning the under-inflated or damaged,
tires can tear the tire and cause deflate it, remove wheel and
an explosion. A tire can explode in replace it with your spare tire and
as little as three to five seconds. wheel. If you cannot detect a
cause, have the vehicle towed to
Do not spin the wheels at the nearest repair facility or tire
over 34 mph (55 km/h). The dealer to have the vehicle
tires may fail and injure a inspected.
passenger or bystander.
Tire and Wheel Alignment
A bad jolt from hitting a curb or
Driving habits have a great deal pothole can cause the front end
to do with your tire mileage and of your vehicle to become
safety. misaligned or cause damage to
*Observe posted speed limits. your tires. If your vehicle seems to
pull to one side when you’re
*Avoid fast starts, stops and turns. driving, the wheels may be out of
*Avoid potholes and objects on alignment. Have an authorized
the road. dealer check the wheel alignment
periodically.
*Do not run over curbs or hit the
tire against a curb when parking.

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 Wheels and Tires

Wheel misalignment in the front Note: Your vehicle may be

or the rear can cause uneven and equipped with a dissimilar spare
rapid treadwear of your tires and wheel and tire assembly. A
should be corrected by an dissimilar spare wheel and tire
authorized dealer. Front-wheel assembly is defined as a spare
drive vehicles and those with an wheel and tire assembly that is
independent rear suspension may different in brand, size or
require alignment of all four appearance from the road tires and
wheels. wheels. If you have a dissimilar
spare wheel and tire assembly it is
The tires should also be balanced intended for temporary use only
periodically. An unbalanced tire and should not be used in a tire
and wheel assembly may result in rotation.
irregular tire wear.
Note: After having your tires
Tire Rotation rotated, inflation pressure must be
checked and adjusted to the
WARNING vehicle requirements.
If the tire label shows Rotating your tires at the
different tire pressures for the recommended interval (as
front and rear tires and the vehicle indicated in the Scheduled
has a tire pressure monitoring Maintenance chapter) will help
system, then you need to update your tires wear more evenly,
the settings for the system providing better tire performance
sensors. Always perform the and longer tire life. Sometime
system reset procedure after tire irregular tire wear can be
rotation. If you do not reset the corrected by rotating the tires.
system, it may not provide a low
tire pressure warning when
necessary.

Note: If your tires show uneven

wear ask an authorized dealer to
check for and correct any wheel
misalignment, tire imbalance or
mechanical problem involved
before tire rotation.
E142548

Rear-wheel drive vehicles and

four-wheel drive vehicles (front
tires at left of diagram).

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 Wheels and Tires

E166988

Dual rear wheel drive vehicle - six

tire rotation (front tires at top of E227387
diagram).
If your vehicle is equipped with Note: When installing 17-inch dual
dual rear wheels it is rear wheels, align the valve stems
recommended that the front and facing each other.
rear tires (in pairs) be rotated only
side to side. We do not
recommend splitting up the dual
rear wheels. Rotate them side to
side as a set. After tire rotation,
inflation pressures must be
adjusted for the tires new
positions in accordance with
vehicle requirements.

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 Wheels and Tires

USING SNOW CHAINS • Drive cautiously. If you hear the chains

rub or bang against your vehicle, stop
WARNING and retighten the chains. If this does
not work, remove the chains to prevent
Snow tires must be the same size, damage to your vehicle.
load index, speed rating as those • Remove the tire chains when they are
originally provided by Ford. Use of no longer needed. Do not use tire
any tire or wheel not recommended by chains on dry roads.
Ford can affect the safety and
performance of your vehicle, which could If you have any questions regarding snow
result in an increased risk of loss of vehicle chains or cables, please contact your
control, vehicle rollover, personal injury and authorized dealer.
death. Additionally, the use of
non-recommended tires and wheels could
cause steering, suspension, axle, transfer
TIRE PRESSURE MONITORING
case or power transfer unit failure. SYSTEM

Note: Do not use snow chains on vehicles Vehicle Tire Pressure Monitoring
with 20 inch wheels and tires. System
The tires on your vehicle have all-weather WARNING
treads to provide traction in rain and snow. The tire pressure monitoring system
However, in some climates, you may need is not a substitute for manually
to use snow tires and cables. If you need checking tire pressures. You should
to use cables, it is recommended that steel periodically check tire pressures using a
wheels (of the same size and pressure gauge. Failure to correctly
specifications) be used, as cables may chip maintain tire pressures could increase the
aluminum wheels. risk of tire failure, loss of control, vehicle
Note: The suspension insulation and rollover and personal injury.
bumpers will help prevent vehicle damage.
Do not remove these components from your Each tire, including the spare (if
vehicle when using snow tires and chains. provided), should be checked
Follow these guidelines when using snow monthly when cold and inflated
tires and chains: to the inflation pressure recommended by
the vehicle manufacturer on the vehicle
• If possible, avoid fully loading your placard or tire inflation pressure label. (If
vehicle your vehicle has tires of a different size
• Use only SAE Class S chains. than the size indicated on the vehicle
• Install chains securely, verifying that placard or tire inflation pressure label, you
the chains do not touch any wiring, should determine the proper tire inflation
brake lines or fuel lines. pressure for those tires.)

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 Wheels and Tires

As an added safety feature, your vehicle This device complies with Part 15 of the
has been equipped with a Tire Pressure FCC Rules and with Industry Canada
Monitoring System (TPMS) that license-exempt RSS standard(s).
illuminates a low tire pressure telltale Operation is subject to the following two
when one or more of your tires is conditions:
significantly under-inflated. Accordingly, • This device may not cause harmful
when the low tire pressure telltale interference.
illuminates, you should stop and check
your tires as soon as possible, and inflate • This device must accept any
them to the proper pressure. Driving on a interference received, including
significantly under-inflated tire causes the interference that may cause undesired
tire to overheat and can lead to tire failure. operation.
Under-inflation also reduces fuel efficiency
Changing Tires With a Tire Pressure
and tire tread life, and may affect the
Monitoring System
vehicle’s handling and stopping ability.
Please note that the TPMS is not a
substitute for proper tire maintenance, and
it is the driver’s responsibility to maintain
correct tire pressure, even if under-inflation
has not reached the level to trigger
illumination of the TPMS low tire pressure
telltale.
Your vehicle has also been equipped with
a TPMS malfunction indicator to indicate
when the system is not operating properly.
The TPMS malfunction indicator is
combined with the low tire pressure E142549

telltale. When the system detects a

Note: Each road tire is equipped with a tire
malfunction, the telltale will flash for
pressure sensor located inside the wheel
approximately one minute and then remain
and tire assembly cavity. The pressure
continuously illuminated. This sequence
sensor is attached to the valve stem. The
will continue upon subsequent vehicle
pressure sensor is covered by the tire and is
start-ups as long as the malfunction exists.
not visible unless the tire is removed. Take
When the malfunction indicator is care when changing the tire to avoid
illuminated, the system may not be able damaging the sensor.
to detect or signal low tire pressure as
You should always have your tires serviced
intended. TPMS malfunctions may occur
by an authorized dealer.
for a variety of reasons, including the
installation of replacement or alternate Check the tire pressure periodically (at
tires or wheels on the vehicle that prevent least monthly) using an accurate tire
the TPMS from functioning properly. gauge. See Inflating Your Tires in this
Always check the TPMS malfunction chapter.
telltale after replacing one or more tires or
wheels on your vehicle to ensure that the
replacement or alternate tires and wheels
allow the TPMS to continue to function
properly.

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 Wheels and Tires

Understanding Your Tire Pressure The tire pressure monitoring system

Monitoring System measures pressure in your road tires and
sends the tire pressure readings to your
Single Rear Wheel vehicle. The low tire pressure warning light
will turn on if the tire pressure is
significantly low. Once the light is
illuminated, one or more of your tires are
under-inflated and needs to be inflated to
the manufacturer’s recommended tire
pressure. Even if the light turns on and a
short time later turns off, your tire pressure
still needs to be checked.
When Your Temporary Spare Tire is
Installed
E224333 When one of your road tires needs to be
replaced with the temporary spare, the
Dual Rear Wheel system will continue to identify an issue to
remind you that the damaged road wheel
and tire assembly needs to be repaired and
put back on your vehicle.
To restore the full function of the tire
pressure monitoring system, have the
damaged road wheel and tire assembly
repaired and remounted on your vehicle.
When You Believe Your System is Not
Operating Properly
The main function of the tire pressure
E224332
monitoring system is to warn you when
your tires need air. It can also warn you in
the event the system is no longer capable
of functioning as intended. See the
following chart for information concerning
your tire pressure monitoring system:

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 Wheels and Tires

Low tire pressure Possible cause Customer action required

warning light

Solid warning light Tire under inflated Make sure tires are at the proper pres-
sure. See Inflating your tires in this
chapter. After inflating your tires to the
manufacturer’s recommended pressure
as shown on the Tire Label (located on
the edge of driver’s door or the B-Pillar),
the vehicle must be driven for at least
two minutes over 20 mph (32 km/h)
before the light turns off.
Spare tire in use Repair the damaged road wheel and tire
assembly and reinstall it on the vehicle
to restore system function. For a
description on how the system functions,
see When your temporary spare tire
is installed in this section.
Tire pressure monitoring If the tires are properly inflated and the
system malfunction spare tire is not in use but the light
remains on, contact your authorized
dealer as soon as possible.
Tire rotation without On vehicles with different front and rear
sensor training tire pressures, the system must be
retrained following every tire rotation.
See Tire Care (page 377).
Flashing warning Spare tire in use Repair the damaged road wheel and tire
light assembly and reinstall it on the vehicle
to restore system function. For a
description on how the system functions,
see When your temporary spare tire
is installed in this section.
Tire pressure monitoring If the tires are properly inflated and the
system malfunction spare tire is not in use but the light
remains on, contact your authorized
dealer as soon as possible.

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 Wheels and Tires

When Inflating Your Tires Tire Pressure Monitoring System Reset

Procedure
When putting air into your tires (such as at
a gas station or in your garage), the tire WARNING
pressure monitoring system may not
respond immediately to the air added to To determine the required
your tires. pressure(s) for your vehicle, see the
Safety Compliance Certification
It may take up to two minutes of driving Label (on the door hinge pillar, door-latch
over 20 mph (32 km/h) for the light to turn post or the door edge that meets the
off after you have filled your tires to the door-latch post, next to the driver seat) or
recommended inflation pressure. the Tire Label on the B-Pillar or the edge
of the driver door.
How Temperature Affects Your Tire
Pressure
Note: You need to perform the tire pressure
The tire pressure monitoring system monitoring system reset procedure after
monitors tire pressure in each pneumatic each tire rotation.
tire. While driving in a normal manner, a
typical passenger tire inflation pressure To provide the vehicle's load carrying
may increase about 2 to 4 psi (14 to 28 capability, some vehicles require different
kPa) from a cold start situation. If the recommended tire pressures in the front
vehicle is stationary overnight with the tires as compared to the rear tires. The tire
outside temperature significantly lower pressure monitoring system equipped on
than the daytime temperature, the tire these vehicles is designed to illuminate the
pressure may decrease about 3 psi (21 low tire pressure warning light at two
kPa) for a drop of 30°F (17°C) in ambient different pressures; one for the front tires
temperature. This lower pressure value and one for the rear tires.
may be detected by the tire pressure Since tires need to be rotated to provide
monitoring system as being significantly consistent performance and maximum tire
lower than the recommended inflation life, the tire pressure monitoring system
pressure and activate the system warning needs to know when the tires are rotated
light for low tire pressure. to determine which set of tires are on the
If the low tire pressure warning light is on, front and which are on the rear. With this
visually check each tire to verify that no tire information, the system can detect and
is flat. If one or more tires are flat, repair as properly warn of low tire pressures.
necessary. Check the air pressure in the System reset tips:
road tires. If any tire is under-inflated,
carefully drive the vehicle to the nearest
location where air can be added to the
tires. Inflate all the tires to the
recommended inflation pressure.

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 Wheels and Tires

• To reduce the chances of interference 5. Train the tire pressure monitoring

from another vehicle, perform the system sensors in the tires using the
system reset procedure at least three following system reset sequence
feet (one meter) away from another starting with the left front tire in the
Ford Motor Company vehicle following clockwise order: Left front
undergoing the system reset procedure (driver's side front tire), Right front
at the same time. (passenger's side front tire), Right rear
• Do not wait more than two minutes (passenger's side rear tire), Left rear
between resetting each tire sensor or (driver's side rear tire).
the system will time-out and the entire 6. Remove the valve cap from the valve
procedure will have to be repeated on stem on the left front tire. Decrease the
all four wheels. air pressure until the horn sounds.
• A double horn will sound indicating the Note: The single horn chirp confirms that
need to repeat the procedure. the sensor identification code has been
learned by the module for this position. If a
Performing the System Reset Procedure double horn is heard, the reset procedure
(Single Rear Wheel) was unsuccessful, and you must repeat it.
Read the entire procedure before 7. Remove the valve cap from the valve
attempting. stem on the right front tire. Decrease
1. Drive the vehicle above 20 mph the air pressure until the horn sounds.
(32 km/h) for at least two minutes, 8. Remove the valve cap from the valve
then park in a safe location where you stem on the right rear tire. Decrease the
can easily get to all four tires and have air pressure until the horn sounds.
access to an air pump.
9. Remove the valve cap from the valve
2. Place the ignition in the off position and stem on the left rear tire. Decrease the
keep the key in the ignition. air pressure until the horn sounds.
3. Cycle the ignition to the on position Training is complete after the horn
with the engine off. sounds for the last tire trained (driver's
side rear tire), the system indicator
4. Turn the hazard flashers on then off stops flashing, and a message is shown
three times. You must accomplish this in the information display.
within 10 seconds. If the reset mode
has been entered successfully, the horn 10. Turn the ignition off. If two short horn
will sound once, the system indicator beeps are heard, the reset procedure
will flash and a message is shown in was unsuccessful and you must
the information display. If this does not repeat it. If after repeating the
occur, please try again starting at Step procedure and two short beeps are
2. If after repeated attempts to enter heard when the ignition is turned to
the reset mode, the horn does not off, seek assistance from your
sound, the system indicator does not authorized dealer.
flash and no message is shown in the
information display, seek service from
your authorized dealer.

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 Wheels and Tires

11. Set all four tires to the recommended 5. Train the tire pressure monitoring
air pressure as indicated on the system sensors in the tires using the
Safety Compliance Certification following system reset sequence
Label (affixed to either the door hinge starting with the left front tire in the
pillar, door-latch post, or the door following order: Left front (driver's side
edge that meets the door-latch post, front tire), Right front (passenger's side
next to the driver's seating position) front tire), Right outer rear (passenger's
or Tire Label located on the B-Pillar side rear outer tire), Right inner rear
or the edge of the driver's door. (passenger's side rear inner tire), Left
outer rear (driver's side rear outer tire),
Performing the System Reset Procedure Left inner rear (driver's side rear inner
(Dual Rear Wheel) tire).
For further information see 6. Remove the valve cap from the valve
Understanding Your Tire Pressure stem on the left front tire. Decrease the
Monitoring System and refer to Dual air pressure until the horn sounds.
Rear Wheel, earlier in this section.
Note: The single horn chirp confirms that
Read the entire procedure before the sensor identification code has been
attempting. learned by the module for this position. If a
1. Drive the vehicle above 20 mph double horn is heard, the reset procedure
(32 km/h) for at least two minutes, was unsuccessful, and you must repeat it.
then park in a safe location where you 7. Remove the valve cap from the valve
can easily get to all four tires and have stem on the right front tire. Decrease
access to an air pump. the air pressure until the horn sounds.
2. Place the ignition in the off position and 8. Remove the valve cap from the valve
keep the key in the ignition. stem on the right outer rear tire.
3. Cycle the ignition to the on position Decrease the air pressure until the horn
with the engine off. sounds.
4. Turn the hazard flashers on then off 9. Remove the valve cap from the valve
three times. You must accomplish this stem on the right inner rear tire.
within 10 seconds. If the reset mode Decrease the air pressure until the horn
has been entered successfully, the horn sounds.
will sound once, the system indicator 10. Remove the valve cap from the valve
will flash and a message is shown in stem on the left outer rear tire.
the information display. If this does not Decrease the air pressure until the
occur, please try again starting at Step horn sounds.
2. If after repeated attempts to enter 11. Remove the valve cap from the valve
the reset mode, the horn does not stem on the left inner rear tire.
sound, the system indicator does not Decrease the air pressure until the
flash and no message is shown in the horn sounds. Training is complete
information display, seek service from after the horn sounds for the last tire
your authorized dealer. trained, the system indicator stops
flashing, and a message is shown in
the information display.

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 Wheels and Tires

12. Turn the ignition off. If two short horn The trailer tire pressure monitoring system
beeps are heard, the reset procedure is an added safety feature that allows you
was unsuccessful and you must to view your trailer tire pressures through
repeat it. If after repeating the the information display. See General
procedure and two short beeps are Information (page 111). Tire pressure
heard when the ignition is turned to sensors are mounted into each tire on your
off, seek assistance from your trailer. The sensors send a message to your
authorized dealer. vehicle indicating the current trailer tire
13. Set all four tires to the recommended pressure.
air pressure as indicated on the If the trailer tire pressure monitoring
Safety Compliance Certification system detects that a tire is low, a warning
Label (affixed to either the door hinge message appears in the information
pillar, door-latch post, or the door display. The trailer tire pressure status
edge that meets the door-latch post, screen in the information display highlights
next to the driver's seating position) the tire with a low pressure.
or Tire Label located on the B-Pillar
The main function of the trailer tire
or the edge of the driver's door.
pressure monitoring system is to warn you
Trailer Tire Pressure Monitoring when your trailer tires need air. It can also
System (If Equipped) warn you in the event the system is no
longer capable of functioning as intended.
Note: Additional equipment may be See Information Messages (page 128).
required for your vehicle to support trailer
tire pressure monitoring. See your authorized When a Temporary Spare or New Tire
dealer for more information. is Installed
Note: The trailer tire pressure monitoring If you have replaced a trailer tire with a new
system is not a substitute for proper tire or spare tire, a warning message appears
maintenance. It is your responsibility to and pressure readings are no longer
maintain correct tire pressures at all times. displayed for that tire.
Note: If a trailer tire is repaired, replaced or To restore the full function of the trailer
broken down for service, the screw and valve tire pressure monitoring system:
on the trailer tire pressure sensor should be • Have the damaged wheel and tire
replaced. See your authorized dealer for assembly repaired and remounted to
details. your trailer.
• Install the trailer tire pressure
monitoring sensor into the new wheel
and tire assembly.
• Perform the trailer tire pressure
monitoring system reset procedure.

Trailer Tire Pressure Monitoring

System Reset Procedure
Note: You need to perform the tire pressure
monitoring system reset procedure after
each tire rotation, or when a new trailer tire
E235807 pressure sensor is installed into a trailer tire.

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 Wheels and Tires

The trailer tire pressure monitoring system If your vehicle is equipped with the tire
can be reset through the menu in the pressure monitoring system, have a flat
information display. See General serviced by an authorized dealer in order
Information (page 111). Performing the to prevent damage to the system sensors.
trailer setup process also resets the trailer See Tire Pressure Monitoring System
tire pressure monitoring system. (page 394). Replace the spare tire with a
road tire as soon as possible. During
repairing or replacing of the flat tire, have
CHANGING A ROAD WHEEL the authorized dealer inspect the system
sensor for damage.
WARNINGS
The use of tire sealant may damage Dissimilar Spare Wheel and Tire
your tire pressure monitoring system Assembly Information
and should only be used in roadside
emergencies. If you must use a sealant, the WARNING
Ford Tire Mobility Kit sealant should be Failure to follow these guidelines
used. The tire pressure monitoring system could result in an increased risk of
sensor and valve stem on the wheel must loss of vehicle control, injury or death.
be replaced by an authorized dealer after
use of the sealant.
If you have a dissimilar spare wheel and
If the tire pressure monitor sensor tire, then it is intended for temporary use
becomes damaged, it will no longer only. This means that if you need to use it,
function. See Tire Pressure you should replace it as soon as possible
Monitoring System (page 394). with a road wheel and tire assembly that
is the same size and type as the road tires
Note: If your vehicle is equipped with the and wheels that were originally provided
tire pressure monitoring system, the by Ford. If the dissimilar spare tire or wheel
indicator light will illuminate when the spare is damaged, it should be replaced rather
tire is in use. To restore the full function of than repaired.
the monitoring system, all road wheels A dissimilar spare wheel and tire assembly
equipped with tire pressure monitoring is defined as a spare wheel and tire
sensors must be mounted on the vehicle. assembly that is different in brand, size or
If you get a flat tire while driving, do not appearance from the road tires and wheels
apply the brake heavily. Instead, gradually and can be one of three types:
decrease your speed. Hold the steering 1. T-type mini-spare: This spare tire
wheel firmly and slowly move to a safe begins with the letter T for tire size and
place on the side of the road. may have Temporary Use Only molded in
the sidewall.
2. Full-size dissimilar spare with label
on wheel: This spare tire has a label on
the wheel that states: THIS WHEEL AND
TIRE ASSEMBLY FOR TEMPORARY USE
ONLY
When driving with one of the dissimilar
spare tires listed above, do not:

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 Wheels and Tires

• Exceed 50 mph (80 km/h) • Use commercial car washing

• Load the vehicle beyond maximum equipment.
vehicle load rating listed on the Safety • Use snow chains on the end of the
Compliance Label. vehicle with the dissimilar spare wheel
• Tow a trailer. and tire assembly.
• Use snow chains on the end of the The usage of a full-size dissimilar spare
vehicle with the dissimilar spare tire. wheel and tire assembly can lead to
impairment of the following:
• Use more than one dissimilar spare tire
at a time. • Handling, stability and braking
performance.
• Use commercial car washing
equipment. • Comfort and noise.
• Try to repair the dissimilar spare tire. • Ground clearance and parking at curbs.
Use of one of the dissimilar spare tires • Winter weather driving capability.
listed above at any one wheel location can • Wet weather driving capability.
lead to impairment of the following: • All-wheel driving capability.
• Handling, stability and braking
When driving with the full-size dissimilar
performance.
spare wheel and tire assembly additional
• Comfort and noise. caution should be given to:
• Ground clearance and parking at curbs. • Towing a trailer.
• Winter weather driving capability. • Driving vehicles equipped with a
• Wet weather driving capability. camper body.
• All-wheel driving capability. • Driving vehicles with a load on the
cargo rack.
3. Full-size dissimilar spare without
label on wheel Drive cautiously when using a full-size
dissimilar spare wheel and tire assembly
When driving with the full-size dissimilar and seek service as soon as possible.
spare wheel and tire assembly, do not:
• Exceed 70 mph (113 km/h). Location of the Spare Tire and
• Use more than one dissimilar spare Tools
wheel and tire assembly at a time. If your vehicle is equipped with a spare tire,
jack and associated tools, see the
following table for their locations:

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 Wheels and Tires

Tool Location

Spare tire (pick-up trucks only) Under the vehicle, just forward of the rear
bumper.
Jack Fastened to the floor pan behind the rear-
most seat on the passenger side.
Jack handle, lug wrench, lug wrench exten- Regular Cab: Fastened to floor behind the
sion (only available on dual rear wheel driver seat.
vehicles) and wheel chock (only available Super Cab and Crew Cab: Fastened to the
on single rear wheel vehicles equipped with floor under the rear seat on the drivers side.
a diesel engine)

Removing the Spare Tire (With

Spare Tire Carrier Only)
The following tools are required to remove
the spare tire:

E162796

One wheel nut wrench. Slide over the

square end of the jack handle.

E162795

One handle extension and two typical

extensions. To assemble, align the button
with the hole and slide the parts together.
To disconnect, press the button and pull
apart.

E162797

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 Wheels and Tires

7. Use the attached fastener strap (on

the spare tire tether) to attach the
tether end to the winch retainer prior
to raising to the installed position.

Tire Change Procedure

WARNINGS
When one of the front wheels is off
the ground, the transmission alone
will not prevent the vehicle from
moving or slipping off the jack, even if the
E227181
transmission is in park (P).
1. Fully insert the jack handle (with one To help prevent the vehicle from
extension) through the bumper hole moving when you change a tire, be
and into the guide tube. You will feel sure to place the transmission in park
some resistance when you turn the jack (P), set the parking brake and block (in
handle assembly. both directions) the wheel that is
2. Turn the handle counterclockwise and diagonally opposite (other side and end of
lower the spare tire until you can slide the vehicle) to the tire being changed.
the tire rearward and the cable is slack. Never get underneath a vehicle that
3. Remove the retainer through the center is supported only by a jack. If the
of the wheel. If your vehicle is equipped vehicle slips off the jack, you or
with a tether, perform the following someone else could be seriously injured.
steps. Do not attempt to change a tire on
the side of the vehicle close to
moving traffic. Pull far enough off the
road to avoid the danger of being hit when
operating the jack or changing the wheel.
Always use the jack provided as
original equipment with your vehicle.
If using a jack other than the one
provided as original equipment with your
vehicle, make sure the jack capacity is
adequate for the vehicle weight, including
any vehicle cargo or modifications.
E162800

Note: Passengers should not remain in the

4. Lift the spare tire on end to access the vehicle when the vehicle is being jacked.
tether attachment.
Park on a level surface, set the parking
5. Use the lug wrench to remove the lug
brake and activate the hazard flashers.
nut from the spare tire tether.
6. If not replacing the spare or flat tire to
the underbody storage area, raise the
wheel retainer up into the installed
position.

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 Wheels and Tires

1. Insert the hooked end of the jack

handle into the jack and use the handle
to slide the jack under the vehicle.
2. Position the jack according to the
following guides:

E142551

1. Turn the engine off and block the wheel

that is diagonally opposite of the flat
tire using the wheel chock. Note: Lock
the manual hub on the wheel if the
vehicle is a 4x4. E162802

2. Remove the jack, jack handle, lug Front (4x2)

wrench and spare tire from the
stowage locations.
3. Use the tip of the lug wrench to remove
any wheel trim.
4. Loosen each wheel lug nut ½ turn
counterclockwise, but do not remove
them until the wheel is raised off the
ground.
Note: For vehicles with dual rear wheels,
insert the lug wrench extension into the lug
wrench to reach the lug nuts.
E162803
F-250 and F-350 Single Rear Wheel
Vehicles Front driver side (4x4)
Note: Make sure the jack fits onto the flat
area on the outboard side of the differential.

E162801

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 Wheels and Tires

Jacking the Vehicle

E162804

Front passenger side (4x4) E162811

Note: View shown from the rear of the 1. Turn the jack handle clockwise until
vehicle to clearly identify the jack point. the wheel is completely off the ground
Place the jack directly under the axle. and high enough to install the spare
tire.
2. Remove the lug nuts with the lug
wrench.
3. Replace the flat tire with the spare tire,
making sure the valve stem is facing
outward for all front wheels and single
rear wheel vehicles. If you are replacing
an inboard rear tire on dual rear wheel
vehicles, the valve stem must be facing
outward. If you are replacing the
outboard wheel, the valve stem must
E162805 be facing inward. Reinstall the lug nuts
until the wheel is snug against the hub.
Rear Do not fully tighten the lug nuts until
Note: Jack at the specified locations to the wheel has been lowered.
avoid damage to the vehicle. 4. Lower the wheel by turning the jack
handle counterclockwise.
5. Remove the jack and fully tighten the
lug nuts in the order shown. See
Technical Specifications (page 413).
6. Stow the flat tire. See Stowing the flat
or spare tire if the vehicle is equipped
with a spare tire carrier.
7. Stow the jack, jack handle and lug
wrench. Make sure the jack is securely
fastened so it does not rattle when
driving.

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 Wheels and Tires

8. Unblock the wheels. When installing the wheel center

1 ornaments, make sure that the ornament
retention towers on the back side of the
6 7 ornament are aligned with the studs or lug
nuts. The retention towers are designed to
be installed over the studs or nuts and
retain to the flange on the lug nut.
4 3

8 5
E161441 2
8-lug nut torque sequence
10 1

3 8 E162821

If the ornament retention towers are

5 6 aligned between the studs or lug nuts, the
ornament is improperly installed. This
improper installation may appear and
7 sound correct, but will not keep the
4
ornament on the vehicle. Ornaments
improperly installed in this manner will fall
E169375 2 9 off or become loose with minimal force or
impact.
10-lug nut torque sequence
F-350 Dual Rear Wheel, F-450 and
F-550 Vehicles

E162820

E162812

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 Wheels and Tires

1. Slide the notched end of the jack

handle over the release valve and use
the handle to slide the jack under the
vehicle. Make sure the valve is closed
by turning it clockwise.
2. Position the jack according to the
following guides:

E162815

Front passenger side (4x4): F-350 dual

rear wheel
Note: View shown from the rear of the
vehicle to clearly identify the jack point.
Note: Place the jack directly under the axle
E162813 and inboard of the radius arm so that the
jack clears the radius arm.
Front (4x2): F-350 dual rear wheel
Note: Place the jack directly under the
I-beam.

E162816

Front: F-450 and F-550

E162814

Front driver side (4x4): F-350 dual rear

wheel
Note: Make sure the jack fits onto the flat
area on the outboard side of the differential
housing.

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 Wheels and Tires

2. Use an up-and-down motion with the

jack handle to raise the wheel
completely off the ground.
Note: Hydraulic jacks are equipped with a
pressure release valve that prevents lifting
loads which exceed the jack's rated
capacity.
3. Remove the lug nuts with the lug
wrench.
4. Replace the flat tire with the spare tire,
making sure the valve stem is facing
E162817
outward on all front an inboard rear
Rear: F-350 dual rear wheel wheels. If you are replacing the
outboard wheel, the valve stem must
be facing inward. Reinstall the lug nuts
until the wheel is snug against the hub.
Do not fully tighten the lug nuts until
the wheel has been lowered.
5. Lower the wheel by slowly turning the
release valve counterclockwise.
Opening the release valve slowly will
provide a more controlled rate of
descent.
6. Remove the jack and fully tighten the
E162818
lug nuts in the order shown. See
Technical Specifications (page 413).
Rear: F-450 and F-550 7. Stow the flat tire. See Stowing the flat
or spare tire if the vehicle is equipped
Jacking the Vehicle with a spare tire carrier.
8. Stow the jack, jack handle and lug
wrench. Make sure the jack is securely
fastened so it does not rattle when
driving.
9. Unblock the wheels.

E162819

1. Insert the jack handle into the pump

linkage.

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 Wheels and Tires

1
6 7

4 3

8 5
E161441 2 E162823

8-lug nut torque sequence 2. Hold the ornament so that all of the
retention clips are sitting on the flange
10 1 of the lug nuts.

3 8

5
A
6
C D
7 4
B
E169375 2 9
10-lug nut torque sequence E162824

Installing Dual Rear Wheel Ornaments 3. Use your hand or rubber mallet to tap
the ornament in a star pattern. There
should be an even gap between the
ornament and the wheel.
4. Be sure to install all the clips on the
nuts over the flanges so that there is
an even gap all around and the
retention clips are fully seated.

A B
E162822

1. Align the ornament with the lug nuts.

A is the clip and B is the flange.

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 Wheels and Tires

E162825 E162800

3. Lay the tire on the ground with the

valve stem facing up.
4. Slide the wheel partially under the
vehicle and install the retainer through
the wheel center. Pull on the cable to
align the components at the end of the
cable.
5. Turn the jack handle clockwise until
the tire is raised to its stowed position
underneath the vehicle. The effort to
turn the jack handle increases
E162826 significantly and the spare tire carrier
ratchets or slips when the tire is raised
Stowing the Flat or Spare Tire to the maximum tightness. Tighten to
the best of your ability, to the point
Note: Failure to follow spare tire stowage where the ratchet/slip occurs, if
instructions may result in failure of cable or possible. The spare tire carrier will not
loss of spare tire. allow you to overtighten. If the spare
Note: If you are stowing a tire that requires tire carrier ratchets or slips with little
reattaching it to the vehicle with a tether, effort, take the vehicle to your
perform these steps first, then proceed with authorized dealer for assistance at your
the following steps. earliest convenience.
1. Place the tire on end with the valve 6. Check that the tire lies flat against the
stem facing toward the front of the frame and is properly tightened. Try to
vehicle. push or pull, then turn the tire to be
sure it will not move. Loosen and
2. Place the tether into the bolt holes in
retighten, if necessary. Failure to
the wheel and attach the lug nut using
properly stow the spare tire may result
the lug wrench.
in failure of the winch cable and loss
of the tire.

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 Wheels and Tires

7. Repeat this tightness check procedure through service of other components.

when servicing the spare tire pressure 8. If removed, install the spare tire lock
(every six months, per scheduled into the bumper drive tube with the
maintenance information), or at any spare tire lock key and jack handle.
time that the spare tire is disturbed

TECHNICAL SPECIFICATIONS
Wheel Lug Nut Torque Specifications
WARNING
When a wheel is installed, always remove any corrosion, dirt or foreign materials
present on the mounting surfaces of the wheel or the surface of the wheel hub,
brake drum or brake disc that contacts the wheel. Make sure that any fasteners
that attach the rotor to the hub are secured so they do not interfere with the mounting
surfaces of the wheel. Installing wheels without correct metal-to-metal contact at the
wheel mounting surfaces can cause the wheel nuts to loosen and the wheel to come off
while the vehicle is in motion, resulting in loss of control.

Bolt size lb.ft (Nm)

M14 x 1.5 165 lb.ft (224 Nm)

*
Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford
recommended replacement fasteners.
On vehicles equipped with single rear wheels, retighten the lug nuts to the specified torque
at 100 miles (160 kilometers) after any wheel disturbance (such as tire rotation, changing
a flat tire, wheel removal).
On vehicles equipped with dual rear wheels, retighten the wheel lug nuts to the specified
torque at 100 miles (160 kilometers), and again at 500 miles (800 kilometers) of new
vehicle operation and after any wheel disturbance (such as tire rotation, changing a flat
tire, wheel removal).
It is important to follow the proper wheel mounting and lug nut torque procedures.
On all two-piece flat wheel nuts, apply one drop of motor oil between the flat washer
and the nut. Do not apply motor oil to the wheel nut threads or the wheel stud threads.

E161443

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 Wheels and Tires

E145950

A Wheel pilot bore

Inspect the wheel pilot hole and
mounting surface prior to installation.
Remove any visible corrosion or loose
particles.

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 Capacities and Specifications

ENGINE SPECIFICATIONS - 6.2L

Engine 6.2L V8 Engine

Cubic inches 378

Required fuel Minimum 87 octane
Firing order 1-5-4-8-6-3-7-2
Ignition system Coil on plug
Spark plug gap 0.041-0.047 in (1.04-1.20 mm)
Compression ratio 9.8:1

Drivebelt Routing

E163761

ENGINE SPECIFICATIONS - 6.7L DIESEL

Drivebelt Routing

Engine 6.7L Diesel

Cubic inches 406

Required fuel Low Sulfur Diesel up to B20
Firing order 1-3-7-2-6-5-4-8
Compression ratio 16.2:1

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 Capacities and Specifications

Single Alternator Dual Alternator

E224819 E224820

ENGINE SPECIFICATIONS - 6.8L

Engine 6.8L V10 Engine

Cubic inches 413

Required fuel Minimum 87 octane
Firing order 1-6-5-10-2-7-3-8-4-9
Ignition system Coil on plug
Spark plug gap 0.039 - 0.043 in (1.00 - 1.10 mm)
Compression ratio 9.2:1

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Drivebelt Routing 6.8L Engines without A/C

6.8L Engines with A/C

E163763

E163762

MOTORCRAFT PARTS - 6.2L

Component Motorcraft Part number

Air filter element FA-1883

Oil filter FL-820-S
Battery (XL) BXT-65-650
Battery (all except XL) BXT-65-750
Spark plugs-platinum SP-526
Windshield wiper blade WW-2242
Transmission fluid filter FT-187
Cabin air filter FP-79

For scheduled maintenance, we recommend Motorcraft® replacement parts available

at your Ford dealer or at fordparts.com. These parts meet or exceed Ford Motor Company’s
specifications and are engineered for your vehicle. Use of other parts may impact vehicle
performance, emissions and durability. Your warranty may be void for any damage related
to use of other parts.
If a Motorcraft® oil filter is not available, use an oil filter that meets industry performance
specification SAE/USCAR-36.
For spark plug replacement, contact an authorized dealer. Replace the spark plugs at the
appropriate intervals. See Scheduled Maintenance (page 573).

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MOTORCRAFT PARTS - 6.7L DIESEL

Component Motorcraft Part number

Engine oil filter FL-2051S

Foam pre-filter FA-1909
Air filter FA-1902
Fuel filter FG-1147
Battery (Two) BXT-65-750
Windshield wiper blade WW-2242
Cabin air filter FP-79
Transmission filter FT-187

For scheduled maintenance, we recommend Motorcraft® replacement parts available

at your Ford dealer or at fordparts.com. These parts meet or exceed Ford Motor Company’s
specifications and are engineered for your vehicle. Use of other parts may impact vehicle
performance, emissions and durability. Your warranty may be void for any damage related
to use of other parts.
If a Motorcraft® oil filter is not available, use an oil filter that meets industry performance
specification SAE/USCAR-36.

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MOTORCRAFT PARTS - 6.8L

Component Motorcraft Part number

Air filter element. FA-1883

Oil filter. FL-820-S
Battery (XL). BXT-65-650
Battery (all except XL). BXT-65-750
Spark plugs-platinum. SP-509
Windshield wiper blade. WW-2242
Cabin air filter. FP-79

For scheduled maintenance, we recommend Motorcraft® replacement parts available

at your Ford dealer or at fordparts.com. These parts meet or exceed Ford Motor Company’s
specifications and are engineered for your vehicle. Use of other parts may impact vehicle
performance, emissions and durability. Your warranty may be void for any damage related
to use of other parts.
If a Motorcraft® oil filter is not available, use an oil filter that meets industry performance
specification SAE/USCAR-36/USC-D.
For spark plug replacement, contact an authorized dealer. Replace the spark plugs at the
appropriate intervals. See Normal Scheduled Maintenance (page 576).

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 Capacities and Specifications

VEHICLE IDENTIFICATION
NUMBER
The vehicle identification number is
located on the left-hand side of the
instrument panel.

E142477

A World manufacturer identifier

B Brake system, Gross Vehicle
Weight Rating, Restraint Devices
and their locations
C Make, vehicle line, series, body
type
D Engine type
E142476 E Check digit
F Model year
Please note that in the graphic, XXXX is
representative of your vehicle identification G Assembly plant
number. H Production sequence number
The Vehicle Identification Number contains
the following information:

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 Capacities and Specifications

VEHICLE CERTIFICATION TRANSMISSION CODE

LABEL DESIGNATION

E167469
E167814
The National Highway Traffic Safety
Administration Regulations require that a The transmission code is on the Safety
Safety Compliance Certification Label be Compliance Certification Label. The
affixed to a vehicle and prescribe where following table shows the transmission
the Safety Compliance Certification Label code along with the transmission
may be located. The Safety Compliance description.
Certification Label shall be affixed to either
the door hinge pillar, the door latch post,
or the edge of the door near the door latch,
next to the driver's seating position.

Description Code

Six -speed automatic transmission 6R140 P

Six -speed automatic transmission 6R100 S
Six -speed automatic transmission 6R140W W

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 Capacities and Specifications

CAPACITIES AND SPECIFICATIONS - 6.2L

Capacities
WARNING
The air conditioning refrigerant system contains refrigerant under high pressure.
Only qualified personnel should service the air conditioning refrigerant system.
Opening the air conditioning refrigerant system can cause personal injury.

Item Capacity

Engine oil (with oil filter) 7.0 qt (6.6 L)

Engine coolant 21.3 qt (20.2 L)
Brake fluid Between MIN and MAX on brake fluid
reservoir
Front axle 2.7 qt (2.6 L)
Rear axle-10.5 inch (E-Locker) 3.3–3.5 qt (3.1–3.3 L)
Rear axle-10.5 inch (non E-Locker) 3.5–3.6 qt (3.3–3.4 L)
Rear axle-Dana M275 3.8 qt (3.63 L)
Rear axle-Dana M300 4.5 qt (4.26 L)
*

Automatic transmission fluid (6R100) 16.7 qt (15.8 L)

**

Automatic transmission fluid (6R140) 17.4 qt (16.5 L)

**

Transfer case fluid 1.9 qt (1.8 L)

Windshield washer fluid Fill as required
Fuel tank (incomplete vehicle, middle 26.5 gal (100.3 L)
location)
Fuel tank (All except 176 inch wheelbase 34 gal (128.7 L)
and incomplete vehicles)
Fuel tank (176 inch wheelbase) 48 gal (181.7 L)
Fuel tank (incomplete vehicle, Aft- axle - 40 gal (151.4 L)
location)

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 Capacities and Specifications

Item Capacity

A/C refrigerant 27 oz (0.77 kg)

A/C refrigerant compressor oil 4.1 fl oz (120 ml)
*
For complete refill of limited slip Ford axles add 8.8 fl oz. (260ml) of Additive Friction
Modifier XL-3 or equivalent meeting Ford Specification EST-M2C118-A.
**
Approximate dry fill capacity. Actual amount may vary during fluid changes.

Specifications
Materials
Name Specification

Recommended motor oil (U.S.): WSS-M2C946-A

Motorcraft® SAE 5W-30 Premium Synthetic Blend Motor
Oil
XO-5W30-QSP
Recommended motor oil (Canada): WSS-M2C946-A
Motorcraft® SAE 5W-30 Super Premium Motor Oil
CXO-5W30-LSP12
Optional motor oil (U.S.): WSS-M2C946-A
Motorcraft® SAE 5W-30 Full Synthetic Motor Oil
XO-5W30-QFS
Optional motor oil (Canada): WSS-M2C946-A
Motorcraft® SAE 5W-30 Synthetic Motor Oil
CXO-5W30-LFS12
Engine coolant (U.S.): WSS-M97B44-D2
Motorcraft® Orange Prediluted Antifreeze/Coolant
VC-3DIL-B
Engine coolant (Canada): WSS-M97B44-D2
Motorcraft® Orange Prediluted Antifreeze/Coolant
CVC-3DIL-B
Brake fluid: WSS-M6C65-A2
Motorcraft® DOT 4 Low Viscosity (LV) High Performance
Motor Vehicle Brake Fluid
PM-20
Front axle fluid : WSP-M2C197-A
Motorcraft® SAE 80W-90 Premium Rear Axle Lubricant
XY-80W90-QL

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Name Specification

Rear axle fluid (10.50 inch axle) (E-Locker/non E-Locker): WSS-M2C942-A

Motorcraft® SAE 75W-85 Premium Synthetic Hypoid
Gear Lubricant
XY-75W85-QL
Rear axle fluid (Dana M275) (U.S. and Mexico): WSL-M2C192-A
Motorcraft® SAE 75W-140 Synthetic Rear Axle Lubricant
XY-75W140-QL
Rear axle fluid (Dana M275) (Canada): WSL-M2C192-A
Motorcraft® SAE 75W-140 Synthetic Rear Axle Lubricant
CXY-75W140-1L
Rear axle fluid (Dana M300) (U.S. and Mexico): WSP-M2C197-A
Motorcraft® SAE 80W-90 Premium Rear Axle Lubricant
XY-80W90-QL
Rear axle fluid (Dana M300) (Canada): WSP-M2C197-A
Motorcraft® SAE 80W-90 Premium Rear Axle Lubricant
CXY-80W90-1L
Friction Modifier EST-M2C118-A
Motorcraft® Additive Friction Modifier
XL-3
Automatic transmission fluid (U.S.) : WSS-M2C938-A
Motorcraft® MERCON LV Automatic Transmission Fluid MERCON LV
XT-10-QLVC
Automatic transmission fluid (Canada): WSS-M2C938-A
Motorcraft® MERCON LV Automatic Transmission Fluid MERCON LV
CXT-10-LV12
Transfer case fluid (U.S.): WSS-M2C938-A
Motorcraft® Transfer Case Fluid MERCON LV
XT-10-QLVC
Transfer case fluid (Canada): WSS-M2C938-A
Motorcraft® Transfer Case Fluid MERCON LV
CXT-10-LV12
Power steering fluid: WSS-M2C938-A
Motorcraft® MERCON LV MERCON LV
XT-10-QLVC
Spindle bearing: WSS-M2C192-A
High Temperature 4x4 Front Axle and Wheel Bearing
Grease
XG-11

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 Capacities and Specifications

Name Specification

Windshield washer fluid (U.S.): WSB-M8B16-A2

Motorcraft® Premium Windshield Wash Concentrate
with Bitterant
ZC-32-B2
Windshield washer fluid (Canada): WSB-M8B16-A2
Motorcraft® Premium Quality Windshield Washer Fluid
CXC-37-(A, B, D, F)
A/C refrigerant (U.S.): WSH-M17B19-A
Motorcraft® R-134a Refrigerant
YN-19
A/C refrigerant (Canada): WSH-M17B19-A
Motorcraft® R-134a Refrigerant
CYN-16-R
A/C refrigerant compressor oil: WSH-M1C231-B
Motorcraft® PAG Refrigerant Compressor Oil
YN-12-D
Multi-purpose grease: ESB-M1C93-B
Motorcraft® Multi-Purpose Grease Spray
XL-5-A
Lock cylinders (U.S.): --
Penetrating and Lock Lubricant
XL-1
Lock cylinders (Canada): --
Penetrating Fluid
CXC-51-A
Lock cylinders (Mexico): --
Penetrating and Lock Lubricant
MXL-1
Transmission, parking brake linkages and pivots, brake WSD-M1C227-A
pedal shift:
Motorcraft® Premium Long-Life Grease
XG-1-E

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 Capacities and Specifications

If you use oil and fluids that do not meet An oil that displays this symbol conforms
the defined specification and viscosity to current engine, emission system and
grade, this may lead to: fuel economy performance standards of
• Component damage which is not the International Lubricants Specification
covered by the vehicle warranty. Advisory Committee (ILSAC).
• Longer engine cranking periods. Do not use supplemental engine oil
additives because they are unnecessary
• Increased emission levels.
and could lead to engine damage that may
• Reduced engine performance. not be covered by your vehicle warranty.
• Reduced fuel economy. Note: Ford recommends using DOT 4 Low
• Degraded brake performance. Viscosity (LV) High Performance Brake Fluid
or equivalent meeting WSS-M6C65-A2. Use
We recommend Motorcraft® motor oil for
of any fluid other than the recommended
your vehicle. If Motorcraft® oil is not
fluid may cause degraded brake
available, use motor oils of the
performance and not meet the Ford
recommended viscosity grade that meet
performance standards. Keep brake fluid
API SN requirements and display the API
clean and dry. Contamination with dirt,
Certification Mark for gasoline engines. Do
water, petroleum products or other
not use oil labeled with API SN service
materials may result in brake system
category unless the label also displays the
damage and possible failure.
API certification mark.
Note: Automatic transmissions that require
MERCON® LV transmission fluid should
only use MERCON® LV transmission fluid.
The use of any other fluid may cause
transmission damage.

Alternative Engine Oil for

Extremely Cold Climates
To improve engine cold start performance,
we recommend that you use the following
alternative engine oil in extremely cold
climates, where the ambient temperature
E142732
reaches -22.0°F (-30°C) or below.

Materials
Name Specification

Motorcraft® SAE 0W-30 Premium Synthetic Blend Motor Oil:

Engine Oil - SAE 0W-30 WSS-M2C953-A1
XO-0W30-QSP

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 Capacities and Specifications

E240523

CAPACITIES AND SPECIFICATIONS - 6.7L DIESEL

Capacities
WARNING
The air conditioning refrigerant system contains refrigerant under high pressure.
Only qualified personnel should service the air conditioning refrigerant system.
Opening the air conditioning refrigerant system can cause personal injury.

Item Capacity

Engine oil (includes filter change) 15.0 qt (14.2 L)

Engine coolant (primary high-temperature 35.1 qt (33.2 L)
1

cooling system loop)

Engine coolant additive (primary high- 47.3 fl oz (1.4 L)
2

temperature cooling system loop)

Engine coolant (secondary cooling system) 15.1 qt (14.3 L)
1

Engine coolant additive (secondary cooling 16.0 fl oz (473 ml)

2

system)
Brake fluid Between MIN and MAX on brake fluid
reservoir
Front axle 2.7 qt (2.6 L)
Rear axle-10.5 inch (E-Locker) 3.3–3.5 qt (3.1–3.3 L)

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Item Capacity

Rear axle-10.5 inch (non E-Locker) 3.5–3.6 qt (3.3–3.4 L)

Rear axle- Dana M275 3.8 qt (3.63 L)
Rear axle- Dana M300 4.5 qt (4.26 L)
3

Automatic transmission fluid 17.4 qt (16.5 L)

4,5

Transfer case fluid 1.9 qt (1.8 L)

Windshield washer fluid Fill as required
Fuel Tank (142 inch and 148 inch wheel- 29 gal (109.7 L)
base, middle location)
Fuel Tank (160 inch and 164 inch wheel- 34 gal (128.7 L)
base, middle location)
Fuel Tank (176 inch wheelbase, middle 48 gal (181.7 L)
location)
Dual Fuel Tank 26.5 gal (100.3 L)Middle location
40 gal (151.4 L)Aft- axle -location
66.5 gal (251.7 L) Middle and Aft- axle -
locations
Diesel Exhaust Fluid (DEF) (complete 7.4 gal (28 L)
vehicle)
Diesel Exhaust Fluid (DEF) (incomplete 7.2 gal (27.3 L)
vehicle)
Windshield washer fluid Fill as required

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 Capacities and Specifications

Item Capacity

A/C refrigerant 27 oz (0.77 kg)

A/C refrigerant compressor oil 3.4 fl oz (100 ml)
6

1
Use the coolant type originally equipped in your vehicle. Using any other coolant may
result in vehicle damage.
2
Per addition if required.
3
For complete refill of limited slip Ford axles add 8.8 fl oz. (260ml) of Additive Friction
Modifier XL-3 or equivalent meeting Ford Specification EST-M2C118-A.
4
Approximate dry fill capacity. Actual amount may vary during fluid changes.
5
Capacities may be higher if the vehicle is equipped with a cooler. Always check to make
sure the fluid level is in the acceptable range.
6
This system uses mineral-based refrigerant oil to lubricate O-rings and fittings.

Specifications
Materials
Name Specification

Recommended motor oil (U.S.): WSS-M2C171-E

1
Motorcraft® SAE 10W-30 Super Duty Diesel Motor Oil
XO-10W30-QSD
Recommended motor oil (Canada): WSS-M2C171-E
1
Motorcraft® SAE 10W-30 Super Duty Diesel Motor Oil
CXO-10W30-LSD12
Recommended motor oil (U.S.): WSS-M2C171-E
1,3
Motorcraft® SAE 15W-40 Super Duty Diesel Motor Oil
XO-15W40-QSD
Recommended motor oil (Canada): WSS-M2C171-E
1,3
Motorcraft® SAE 15W-40 Super Duty Diesel Motor Oil
CXO-15W40-LSD12
Recommended motor oil (U.S.): WSS-M2C171-E
1,2,3
Motorcraft® SAE 5W-40 Full Synthetic Diesel Motor Oil
XO-5W40-5QSD
Recommended motor oil (U.S.): WSS-M2C171-E
1
Motorcraft® SAE 0W-40 Full Synthetic Diesel Motor Oil

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Name Specification

XO-0W40-DAS
Engine coolant primary high temperature (U.S.): WSS-M97B44-D2
Motorcraft® Orange Prediluted Antifreeze/Coolant
VC-3DIL-B
Engine coolant primary high temperature (Canada): WSS-M97B44-D2
Motorcraft® Orange Prediluted Antifreeze/Coolant
CVC-3DIL-B
Engine coolant secondary cooling system (U.S.): WSS-M97B44-D2
Motorcraft® Orange Prediluted Antifreeze/Coolant
VC-3DIL-B
Engine coolant secondary cooling system (Canada): WSS-M97B44-D2
Motorcraft® Orange Prediluted Antifreeze/Coolant
CVC-3DIL-B
Engine coolant additive primary high temperature / --
secondary cooling (U.S. and Canada):
Motorcraft® Specialty Orange Engine Coolant Revitalizer
VC-12
Diesel Exhaust Fluid (DEF): WSS-M99C130-A
Motorcraft® Diesel Exhaust Fluid
PM-27-Gal / PM-27-Jug
Cetane Booster & Performance Improver (U.S.): --
Motorcraft® Cetane Booster & Performance Improver
PM-22-A
Cetane Booster & Performance Improver (Canada): --
Motorcraft® Cetane Booster & Performance Improver
PM-22-B
Anti-Gel & Performance Improver (U.S.): --
Motorcraft® Anti-Gel & Performance Improver
PM-23-A
Anti-Gel & Performance Improver (Canada): --
Motorcraft® Anti-Gel & Performance Improver
PM-23-B
Brake fluid: WSS-M6C65-A2
Motorcraft® DOT 4 Low Viscosity (LV) High Performance
Motor Vehicle Brake Fluid
PM-20
Front axle fluid : WSP-M2C197-A

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Name Specification

Motorcraft® SAE 80W-90 Premium Rear Axle Lubricant

XY-80W90-QL
Rear axle fluid (10.50 inch axle) (E-Locker/non E-Locker): WSS-M2C942-A
Motorcraft® SAE 75W-85 Premium Synthetic Hypoid
Gear Lubricant
XY-75W85-QL
Rear axle fluid (Dana M275) (U.S. and Mexico): WSL-M2C192-A
Motorcraft® SAE 75W-140 Synthetic Rear Axle Lubricant
XY-75W140-QL
Rear axle fluid (Dana M275) (Canada): WSL-M2C192-A
Motorcraft® SAE 75W-140 Synthetic Rear Axle Lubricant
CXY-75W140-1L
Rear axle fluid (Dana M300) (U.S.): WSL-M2C192-A
Motorcraft® SAE 75W-140 Synthetic Rear Axle Lubricant
XY-80W90-QL
Rear axle fluid (Dana M300) (Canada) : WSL-M2C192-A
Motorcraft® SAE 75W-140 Synthetic Rear Axle Lubricant
CXY-80W90-1L
Friction Modifier EST-M2C118-A
Motorcraft® Additive Friction Modifier
XL-3
Automatic transmission fluid (U.S.): WSS-M2C938-A
Motorcraft® MERCON LV Automatic Transmission Fluid MERCON LV
XT-10-QLVC
Automatic transmission fluid (Canada): WSS-M2C938-A
Motorcraft® MERCON LV Automatic Transmission Fluid MERCON LV
CXT-10-QLVC
Windshield washer fluid (U.S.): WSB-M8B16-A2
Motorcraft® Premium Windshield Wash Concentrate
with Bitterant
ZC-32-B2
Transfer case fluid (U.S.): WSS-M2C938-A
Motorcraft® Transfer Case Fluid MERCON LV
XT-10-QLVC
Transfer case fluid (Canada): WSS-M2C938-A
Motorcraft® Transfer Case Fluid MERCON LV
CXT-10-LV12

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Name Specification

Power steering fluid: WSS-M2C938-A

Motorcraft® MERCON LV MERCON LV
XT-10-QLVC
Spindle bearing: WSS-M2C192-A
High Temperature 4x4 Front Axle and Wheel Bearing
Grease
XG-11
Windshield washer fluid (U.S.): WSB-M8B16-A2
Motorcraft® Premium Windshield Wash Concentrate
with Bitterant
ZC-32-B2
Windshield washer fluid (Canada): WSB-M8B16-A2
Motorcraft® Premium Quality Windshield Washer Fluid
CXC-37-(A, B, D, F)
A/C refrigerant (U.S.): WSH-M17B19-A
Motorcraft® R-134a Refrigerant
YN-19
A/C refrigerant (Canada): WSH-M17B19-A
Motorcraft® R-134a Refrigerant
CYN-16-R
A/C refrigerant compressor oil: WSH-M1C231-B
Motorcraft® PAG Refrigerant Compressor Oil
YN-12-D
Multi-purpose grease: ESB-M1C93-B
Motorcraft® Multi-Purpose Grease Spray
XL-5-A
Lock cylinders (U.S.): --
Penetrating and Lock Lubricant
XL-1
Lock cylinders (Canada): --
Penetrating Fluid
CXC-51-A
Transmission, parking brake linkages and pivots, brake WSD-M1C227-A
pedal shift:
Motorcraft® Premium Long-Life Grease
XG-1-E

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 Capacities and Specifications

1
See the SAE viscosities grades chart for
correct temperature usage.
2
For severe duty service, use SAE 5W-40
API CJ-4.
3
For biodiesel fuel blends (B20 max), use
SAE 5W-40 or SAE 15W-40 API CJ-4.
If you use oil and fluids that do not meet
the defined specification and viscosity
grade, this may lead to:
• Component damage which is not
covered by the vehicle warranty.
• Longer engine cranking periods.
• Increased emission levels.
• Reduced engine performance.
• Reduced fuel economy.
• Degraded brake performance.
Note: An engine block heater is
recommended at temperatures below
–10°F (–23°C).

Engine Oil Specifications

The use of correct oil viscosities for diesel
engines is important for satisfactory
operation. Determine which oil viscosity
best suits the temperature range you
expect to encounter for the next service
interval from the following SAE viscosity
grade chart.

E163370

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 Capacities and Specifications

The American Petroleum Institute (API)

service symbol is used to identify the
proper engine oil for your engine. The API
service symbol will be displayed on the oil
container you purchase. The API symbol
displays the oil performance category in
the top half of the symbol and the viscosity
grade in the center of the symbol.
Note: Ford recommends using DOT 4 Low
Viscosity (LV) High Performance Brake Fluid
or equivalent meeting WSS-M6C65-A2. Use
E163371 of any fluid other than the recommended
fluid may cause degraded brake
performance and not meet the Ford
performance standards. Keep brake fluid
clean and dry. Contamination with dirt,
water, petroleum products or other
materials may result in brake system
damage and possible failure.

CAPACITIES AND SPECIFICATIONS - 6.8L

Capacities
WARNING
The air conditioning refrigerant system contains refrigerant under high pressure.
Only qualified personnel should service the air conditioning refrigerant system.
Opening the air conditioning refrigerant system can cause personal injury.

Item Capacity

Engine oil (with oil filter) 7.0 qt (6.6 L)

1

Engine coolant 26.7 qt (25.3 L)

Brake fluid Between MIN and MAX on brake fluid
reservoir
Front axle 2.7 qt (2.6 L)
Rear axle-10.5 inch (E-Locker) 3.3–3.5 qt (3.1–3.3 L)
Rear axle-10.5 inch (non E-Locker) 3.5–3.6 qt (3.3–3.4 L)
Rear axle-Dana M275 3.8 qt (3.63 L)
Rear axle-Dana M300 4.5 qt (4.26 L)
2

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Item Capacity

Automatic transmission fluid 17.4 qt (16.5 L)

3

Transfer case fluid 1.9 qt (1.8 L)

Windshield washer fluid Fill as required
Fuel tank (incomplete vehicle, middle 26.5 gal (100.3 L)
location)
Fuel tank (incomplete vehicle, Aft- axle - 40 gal (151.4 L)
location)
A/C refrigerant 27 oz (0.77 kg)
A/C refrigerant compressor oil 4.1 fl oz (120 ml)
1
Reference the reservoir cap for proper fluid.
2
For complete refill of limited slip Ford axles add 8.8 fl oz. (260ml) of Additive Friction
Modifier XL-3 or equivalent meeting Ford Specification EST-M2C118-A.
3
Approximate dry fill capacity. Actual amount may vary during fluid changes.

Specifications
Materials
Name Specification

Recommended motor oil (U.S.): WSS-M2C945-A

1

Motorcraft® SAE 5W-20 Premium Synthetic Blend Motor

Oil
XO-5W20-QSP
Recommended motor oil (Canada): WSS-M2C945-A
1

Motorcraft® SAE 5W-20 Super Premium Motor Oil

CXO-5W20-LSP12
Optional motor oil (U.S.): WSS-M2C945-A
1

Motorcraft® SAE 5W-20 Full Synthetic Motor Oil

XO-5W20-QFS
Optional Motor oil (Canada): WSS-M2C945-A
1

Motorcraft® SAE 5W-20 Synthetic Motor Oil

CXO-5W20-LFS12
Recommended motor oil (U.S.): WSS-M2C946-A
1

Motorcraft® SAE 5W-30 Premium Synthetic Blend Motor

Oil

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Name Specification

XO-5W30-QSP
Recommended motor oil (Canada): WSS-M2C946-A
1

Motorcraft® SAE 5W-30 Super Premium Motor Oil

CXO-5W30-LSP12
Optional motor oil (U.S.): WSS-M2C946-A
1

Motorcraft® SAE 5W-30 Full Synthetic Motor Oil

XO-5W30-QFS
Optional motor oil (Canada): WSS-M2C946-A
1

Motorcraft® SAE 5W-30 Synthetic Motor Oil

CXO-5W30-LFS12
Engine coolant (U.S.): WSS-M97B44-D2
Motorcraft® Orange Prediluted Antifreeze/Coolant
VC-3DIL-B
Engine coolant (Canada): WSS-M97B44-D2
Motorcraft® Orange Prediluted Antifreeze/Coolant
CVC-3DIL-B
Brake fluid: WSS-M6C65-A2
Motorcraft® DOT 4 Low Viscosity (LV) High Performance
Motor Vehicle Brake Fluid
PM-20
Front axle fluid : WSP-M2C197-A
Motorcraft® SAE 80W-90 Premium Rear Axle Lubricant
XY-80W90-QL
Rear axle fluid (10.50 inch axle) (E-Locker/non E-Locker): WSS-M2C942-A
Motorcraft® SAE 75W-85 Premium Synthetic Hypoid
Gear Lubricant
XY-75W85-QL
Rear axle fluid (Dana M275) (U.S.): WSL-M2C192-A
Motorcraft® SAE 75W-140 Synthetic Rear Axle Lubricant
XY-75W140-QL
Rear axle fluid (Dana M275) (Canada): WSL-M2C192-A
Motorcraft® SAE 75W-140 Synthetic Rear Axle Lubricant
CXY-75W140-1L
Rear axle fluid (Dana M300) (U.S.): WSP-M2C197-A
Motorcraft® SAE 80W-90 Premium Rear Axle Lubricant
XY-80W90-QL
Rear axle fluid (Dana M300) (Canada): WSP-M2C197-A

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Name Specification

Motorcraft® SAE 80W-90 Premium Rear Axle Lubricant

CXY-80W90-1L
Friction Modifier EST-M2C118-A
Motorcraft® Additive Friction Modifier
XL-3
Automatic transmission fluid (U.S.) : WSS-M2C938-A
Motorcraft® MERCON LV Automatic Transmission Fluid MERCON LV
XT-10-QLVC
Automatic transmission fluid (Canada): WSS-M2C938-A
Motorcraft® MERCON LV Automatic Transmission Fluid MERCON LV
CXT-10-LV12
Transfer case fluid (U.S.): WSS-M2C938-A
Motorcraft® Transfer Case Fluid MERCON LV
XT-10-QLVC
Transfer case fluid (Canada): WSS-M2C938-A
Motorcraft® Transfer Case Fluid MERCON LV
CXT-10-LV12
Power steering fluid: WSS-M2C938-A
Motorcraft® MERCON LV MERCON LV
XT-10-QLVC
Spindle bearing: WSS-M2C192-A
High Temperature 4x4 Front Axle and Wheel Bearing
Grease
XG-11
Windshield washer fluid (U.S.): WSB-M8B16-A2
Motorcraft® Premium Windshield Wash Concentrate
with Bitterant
ZC-32-B2
Windshield washer fluid (Canada): WSB-M8B16-A2
Motorcraft® Premium Quality Windshield Washer Fluid
CXC-37-(A, B, D, F)
A/C refrigerant (U.S.): WSH-M17B19-A
Motorcraft® R-134a Refrigerant
YN-19
A/C refrigerant (Canada): WSH-M17B19-A
Motorcraft® R-134a Refrigerant
CYN-16-R

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 Capacities and Specifications

Name Specification

A/C refrigerant compressor oil: WSH-M1C231-B

Motorcraft® PAG Refrigerant Compressor Oil
YN-12-D
Multi-purpose grease: ESB-M1C93-B
Motorcraft® Multi-Purpose Grease Spray
XL-5-A
Lock cylinders (U.S.): --
Penetrating and Lock Lubricant
XL-1
Lock cylinders (Canada): --
Penetrating Fluid
CXC-51-A
Lock cylinders (Mexico): --
Penetrating and Lock Lubricant
MXL-1
Transmission, parking brake linkages and pivots, brake WSD-M1C227-A
pedal shift:
Motorcraft® Premium Long-Life Grease
XG-1-E
1
Reference the reservoir cap for proper fluid.

We recommend Motorcraft® motor oil for

If you use oil and fluids that do not meet
your vehicle. If Motorcraft® oil is not
the defined specification and viscosity
available, use motor oils of the
grade, this may lead to:
recommended viscosity grade that meet
• Component damage which is not API SN requirements and display the API
covered by the vehicle warranty. Certification Mark for gasoline engines. Do
• Longer engine cranking periods. not use oil labeled with API SN service
• Increased emission levels. category unless the label also displays the
API certification mark.
• Reduced engine performance.
• Reduced fuel economy.
• Degraded brake performance.

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 Capacities and Specifications

Note: Ford recommends using DOT 4 Low

Viscosity (LV) High Performance Brake Fluid
or equivalent meeting WSS-M6C65-A2. Use
of any fluid other than the recommended
fluid may cause degraded brake
performance and not meet the Ford
performance standards. Keep brake fluid
clean and dry. Contamination with dirt,
water, petroleum products or other
materials may result in brake system
damage and possible failure.
E142732 Note: Automatic transmissions that require
MERCON® LV transmission fluid should
An oil that displays this symbol conforms only use MERCON® LV transmission fluid.
to current engine, emission system and The use of any other fluid may cause
fuel economy performance standards of transmission damage.
the International Lubricants Specification
Advisory Committee (ILSAC). Alternative Engine Oil for
Do not use supplemental engine oil Extremely Cold Climates
additives because they are unnecessary To improve engine cold start performance,
and could lead to engine damage that may we recommend that you use the following
not be covered by your vehicle warranty. alternative engine oil in extremely cold
climates, where the ambient temperature
reaches -22.0°F (-30°C) or below.

Materials
Name Specification

Motorcraft® SAE 0W-20 Premium Synthetic Blend Motor

Oil:
WSS-M2C947-A
Engine Oil - SAE 0W-20
XO-0W20-QSP

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 Capacities and Specifications

E240522

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 Audio System

GENERAL INFORMATION AM and FM frequencies are established by

the Federal Communications Commission
Radio Frequencies and Reception (FCC) and the Canadian Radio and
Factors Telecommunications Commission (CRTC).
Those frequencies are:
• AM: 530, 540-1700, 1710 kHz
• FM: 87.9-107.7, 107.9 MHz

Radio Reception Factors

Distance and strength The further you travel from an AM or FM station, the
weaker the signal and the weaker the reception.
Terrain Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with the reception.
Station overload When you pass a ground-based broadcast repeating
tower, a stronger signal may overtake a weaker one and
result in the audio system muting.

Do not expose discs to direct sunlight or

CD and CD Player Information heat sources for extended periods.
Note: CD units play commercially pressed MP3 and WMA Track and Folder
4.7 in (12 cm) audio compact discs only. Due Structure
to technical incompatibility, certain
recordable and re-recordable compact discs Audio systems capable of recognizing and
may not function correctly when used in playing MP3 and WMA individual tracks
Ford CD players. and folder structures work as follows:
Note: Do not insert CDs with homemade • There are two different modes for MP3
paper (adhesive) labels into the CD player and WMA disc playback: MP3 and
as the label may peel and cause the CD to WMA track mode (system default) and
become jammed. You should use a MP3 and WMA folder mode.
permanent felt tip marker rather than • MP3 and WMA track mode ignores any
adhesive labels on your homemade CDs. folder structure on the MP3 and WMA
Ballpoint pens may damage CDs. Please disc. The player numbers each MP3
contact an authorized dealer for further and WMA track on the disc (noted by
information. the MP3 or WMA file extension) from
Note: Do not use any irregularly shaped T001 to a maximum of T255. The
discs or discs with a scratch protection film maximum number of playable MP3 and
attached. WMA files may be less depending on
the structure of the CD and exact
Always handle discs by their edges only. model of radio present.
Clean the disc with an approved CD
cleaner only. Wipe it from the center of the
disc toward the edge. Do not clean in a
circular motion.

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 Audio System

• MP3 and WMA folder mode represents In track mode, the system displays and
a folder structure consisting of one plays the structure as if it were only one
level of folders. The CD player numbers level deep (all MP3 and WMA files play,
all MP3 and WMA tracks on the disc regardless of being in a specific folder). In
(noted by the MP3 or WMA file folder mode, the system only plays the
extension) and all folders containing MP3 and WMA files in the current folder.
MP3 and WMA files, from F001 (folder)
T001 (track) to F253 T255.
AUDIO UNIT - VEHICLES WITH:
• Creating discs with only one level of
folders helps with navigation through AM/FM/CD
the disc files.
WARNING
If you are burning your own MP3 and WMA
discs, it is important to understand how Driving while distracted can result in
the system reads the structures you create. loss of vehicle control, crash and
While various files may be present (files injury. We strongly recommend that
with extensions other than MP3 and you use extreme caution when using any
WMA), only files with the MP3 and WMA device that may take your focus off the
extension are played; other files are road. Your primary responsibility is the safe
ignored by the system. This enables you to operation of your vehicle. We recommend
use the same MP3 and WMA disc for a against the use of any hand-held device
variety of tasks on your work computer, while driving and encourage the use of
home computer and your in-vehicle voice-operated systems when possible.
system. Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.

E235504

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 Audio System

A SOURCE: Press to access different audio modes, for example AM, FM.
B AUX: Press to access the AUX and SYNC features, it will also cancel the menu
or list browsing.
C CLOCK: Press to display the clock.
D TUNE: Turn to search manually through the radio frequency band. The system
stops at the first station it finds in that direction.
E Seek, Fast Forward and Reverse: In radio mode, select a frequency band
and press either button. The system stops at the first station it finds in that
direction. In CD mode, press to select the next or previous track. Press and hold
to move quickly forward or backward through the current track.
F MENU: Press to access different audio system features.
G Memory presets: Store your favorite radio stations. To store a radio station,
tune to the station, then press and hold a preset button until sound returns.
H VOL and Power Press to switch the system ON AND OFF. Turn to adjust the
volume.

Note: Depending on your vehicle option

package, your system may look different
AUDIO UNIT - VEHICLES WITH: from what you see here.
AM/FM/CD/SYNC
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.

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 Audio System

E217906

A Display: Shows the status of the current mode selected.

B Numeric keypad: In radio mode, you can store your favorite radio stations. To
store a radio station, tune to the station, then press and hold a preset button
until sound returns. In CD mode, select a track.
C Function buttons: Select different functions of the audio system depending
on which mode you are in (for example Radio mode or CD mode).
D OK and Arrow buttons: Press OK to confirm menu selections. Press to scroll
through the menu choices.
E TUNE: In radio mode, press to manually search through the radio frequency
band. In SIRIUS mode, press to find the previous or next available satellite radio
station.
F Seek, Fast Forward and Reverse: In radio mode, select a frequency band
and press either button. The system stops at the first station it finds in that
direction. In SIRIUS mode, press to select the next or previous satellite radio
station. If a specific category is selected (such as jazz, rock or news), press to
find the next or previous in the selected category. In CD mode, press to select
the next or previous track. Press and hold to move quickly forward or backward
through the current track.

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 Audio System

G CD slot: Insert a CD.

H Eject: Press to eject a CD.
I VOL and Power: Press to switch the system on and off. Turn to adjust the
volume.
J PHONE: Press to access the phone features of the SYNC system. See your
SYNC information.
K MENU: Press to access different audio system features. See Menu Structure
later in this section.
L MEDIA: Press to open the media source menu. You can press this multiple
times to change to CD or to a SYNC-Media device or scroll through the media
sources using the arrow buttons. Press OK to select a source.
M CLOCK: If not in phone mode, press to display the clock.
N RADIO: Press this multiple times to select a radio band. Press and hold to
select the autostore function. Press to return to the main screen of the active
radio band.
O SIRIUS: Press to listen to SIRIUS satellite radio.
P CD: Press to listen to a CD. Press the function buttons to scroll through the
menu choices.
Q SOUND: Press to access settings for Treble, Midrange, Bass, Fade or Balance.
Use the up and down arrow buttons to select the various settings. When you
make your selection, press the left and right arrow buttons to change the
settings. Press OK to set or press MENU to exit. Sound settings can be set for
each audio source independently.

Press the up and down arrow buttons to

Menu Structure scroll through the options.
Note: Depending on your system, some Press the right arrow to enter a menu.
options may appear slightly different. Press the left arrow to exit a menu.
Press MENU. Press OK to confirm a selection.

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 Audio System

Radio

Manual tune Use the left and right arrows to go up or down the
frequency band.
Scan Select for a brief sampling of all available channels.
AST Select to store the six strongest local stations on the AM-
AST and FM-AST frequency bands.
RBDS/RDS Select to view additional broadcast data (radio text), if
available. This feature defaults to off. RBDS must be on
for you to set a category, or display radio text and station
names.

Audio Settings

Speed Compensated Automatically adjusts the volume to compensate for

Volume speed and wind noise. You can set the system between
0 and +7.
Sound Select to adjust settings for Treble, Midrange, Bass, Fade
or Balance.
Occupancy Mode Select to optimize sound quality for the chosen seating
position.
DSP Choose between the stereo modes.

CD Settings

Scan All Select to scan all disc selections.

Scan Folder Select to scan all music in the current MP3 folder.
CD Compression Select to bring soft and loud passages together for a more
consistent listening level.

Clock Settings

Set Time Select to set the time.

Set Date Select to set the calendar date.
24h Mode Select to view clock time in a 12-hour mode or 24-hour
mode.

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 Audio System

Display Settings

Dimming Select to change display brightness.

Language Select to display the language in English, French or
Spanish.
Temp. Setting Select to display the outside temperature in Fahrenheit
or Celsius.

Note: The touchscreen system controls

most of the audio features. See your SYNC
AUDIO UNIT - VEHICLES WITH: information.
AM/FM/CD/TOUCHSCREEN
DISPLAY
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.

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 Audio System

E217907

A VOL and Power: Press to switch the system on and off. Turn to adjust the
volume.
B Seek, Fast Forward and Reverse: In radio mode, select a frequency band
and press either button. The system stops at the first station it finds in that
direction. In CD mode, press to select the next or previous track. Press and hold
to move quickly forward or backward through the current track.
C Memory presets: Store your favorite radio stations. To store a radio station,
tune to the station, then press and hold a preset button until sound returns.
D TUNE: In radio mode, adjust to manually search through the radio frequency
band.
E MEDIA: Press to open the media source menu. You can press this multiple
times to change to CD or to a SYNC-Media device or scroll through the media
sources using the arrow buttons.
F CD slot: Insert a CD.
G Eject: Press to eject a CD.

DIGITAL RADIO
Note: HD Radio broadcasts are not
available in all markets.

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 Audio System

HD Radio technology is the digital When HD Radio broadcasts are active, you
evolution of analog AM/FM radio. Your can access the following functions:
system has a special receiver that allows • Scan allows you to hear a brief
it to receive digital broadcasts (where sampling of all available stations. This
available) in addition to the analog feature still works when HD Radio
broadcasts, it already receives. Digital reception is on, although it does not
broadcasts provide a better sound quality scan for HD2-HD7 channels. You may
than analog broadcasts with free, see the HD logo appear if the station
crystal-clear audio and no static or has a digital broadcast.
distortion. For more information, and a
guide to available stations and • Memory presets allow you to save an
programming, please visit active channel as a memory preset.
www.hdradio.com. Touch and hold a memory preset slot
until the sound returns. There is a brief
When HD Radio is on and you tune to a mute while the radio saves the station.
station broadcasting HD Radio technology, Sound returns when finished. When
you may notice the HD Radio logo on your switching to an HD2 or HD3 memory
screen. When this logo is available, you preset, the sound mutes before the
may also see Title and Artist fields digital audio plays, because the system
on-screen. has to reacquire the digital signal.
The multicast indicator appears in FM Note: As with any saved radio station, you
mode (only) if the current station is cannot access a station you save if your
broadcasting multiple digital broadcasts. vehicle is outside the station’s reception
The highlighted numbers signify available area.
digital channels where new or different
content is available. HD1 signifies the main
programming status and is available in
analog and digital broadcasts. Other
multicast stations (HD2 through HD7) are
only available digitally.

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 Audio System

HD Radio Reception and Station Troubleshooting

Potential Reception Issues

Reception area If you are listening to a multicast station and you are on
the fringe of the reception area, the station may mute due
to weak signal strength.
If you are listening to HD1, the system switches back to
the analog broadcast until the digital broadcast is available
again. However, if you are listening to any of the possible
HD2-HD7 multicast channels, the station mutes and stays
muted unless it is able to connect to the digital signal
again.
Station blending When the system first receives a station (aside from HD2-
HD7 multicast stations), it first plays the station in the
analog version. Once the receiver verifies the station is an
HD Radio station, it shifts to the digital version. Depending
on the station quality, you may hear a slight sound change
when the station changes from analog to digital. Blending
is the shift from analog to digital sound or digital back to
analog sound.

In order to provide the best possible

experience, use the contact form to report
any station issues found while listening to
a station broadcasting with HD Radio
technology. Independent entities own and
operate each station. These stations are
responsible for ensuring all audio streams
and data fields are accurate.

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 Audio System

Potential Station Issues

Issues Cause Action

Echo, stutter, skip or repeat This is poor time alignment No action required. This is a
in audio. by the radio broadcaster. broadcast issue.
Increase or decrease in
audio volume.
Sound fading or blending in The radio is shifting between No action required. The
and out. analog and digital audio. reception issue may clear up
as you continue to drive.
There is an audio mute The digital multicast is not No action required. This is
delay when selecting HD2 or available until the HD Radio normal behavior. Wait until
HD3, multicast preset or broadcast is decoded. Once the audio is available.
Direct Tune. decoded, the audio is avail-
able.
Cannot access HD2 or HD3 The previously stored No action required. The
multicast channel when multicast preset or direct station is not available in
recalling a preset or from a tune is not available in your your current location.
direct tune. current reception area.
Text information does not Data service issue by the Fill out the station issue
match currently playing radio broadcaster. form at website listed
audio. below.
*

There is no text information Data service issue by the Fill out the station issue
shown for currently selected radio broadcaster. form at website listed
frequency. below.
*

HD2-HD7 stations not found Pressing Scan disables No action required. This is
when Scan is pressed. HD2-HD7 channel search. normal behavior.
*
http://hdradio.com/stations/feedback

HD Radio Technology manufactured under

license from DTS U.S. and foreign patents. SATELLITE RADIO (If Equipped)
HD Radio and the HD and HD Radio logos
are proprietary trademarks of DTS Ford SIRIUS® broadcasts a variety of music,
Motor Company and DTS are not news, sports, weather, traffic and
responsible for the content sent using HD entertainment satellite radio channels. For
Radio technology. Content may be more information and a complete list of
changed, added or deleted at any time at SIRIUS satellite radio channels, visit
the station owner's discretion. www.siriusxm.com in the United States,
www.siriusxm.ca in Canada, or call SIRIUS
at 1-888-539-7474.

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 Audio System

Note: This receiver includes the eCos

real-time operating system. eCos is
published under the eCos License.

Satellite Radio Reception Factors

Potential satellite radio reception issues

Antenna obstructions For optimal reception performance, keep the antenna

clear of snow and ice build-up and keep luggage and other
material as far away from the antenna as possible.
Terrain Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with your reception.
Station overload When you pass a ground-based broadcast-repeating
tower, a stronger signal may overtake a weaker one and
the audio system may mute.
Satellite radio signal interfer- Your display may show ACQUIRING . . . to indicate the
ence interference and the audio system may mute.

SIRIUS satellite radio is a

SIRIUS® Satellite Radio Service subscription-based satellite radio service
that broadcasts a variety of music, sports,
Note: SIRIUS reserves the unrestricted right news, weather, traffic and entertainment
to change, rearrange, add or delete programming. Your factory-installed
programming including canceling, moving SIRIUS satellite radio system includes
or adding particular channels, and its prices, hardware and a limited subscription term,
at any time, with or without notice to you. which begins on the date of sale or lease
Ford Motor Company shall not be of your vehicle. See an authorized dealer
responsible for any such programming for availability.
changes.
For more information on extended
subscription terms (a service fee is
required), the online media player and a
complete list of SIRIUS satellite radio
channels, and other features, please visit
www.siriusxm.com in the United States,
www.siriusxm.ca in Canada, or call SIRIUS
at 1-888-539-7474.

Satellite Radio Electronic Serial

Number (ESN)
You need your ESN to activate, modify or
E208625
track your satellite radio account. When in
satellite radio mode, tune to channel 0.

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 Audio System

Troubleshooting

Message Condition Action

Acquiring… Radio requires more than No action required. This

two seconds to produce message should disappear
audio for the selected shortly.
channel.
Satellite antenna fault There is an internal module If this message does not
or system failure present. clear shortly, or with an igni-
SIRIUS system failure tion key cycle, your receiver
may have a fault. See an
authorized dealer for service.
Invalid Channel The channel is no longer Tune to another channel or
available. choose another preset.
Unsubscribed Channel Your subscription does not Contact SIRIUS at 1-888-
include this channel. 539-7474 to subscribe to
the channel, or tune to
another channel.
No Signal The signal is lost from the The signal is blocked. When
SIRIUS satellite or SIRIUS you move into an open area,
tower to your vehicle the signal should return.
antenna.
Updating… Update of channel No action required. The
programming in progress. process may take up to
three minutes.
Questions? Call Your satellite service is no Contact SIRIUS at 1-888-
longer available. 539-7474 to resolve
1-888-539-7474 subscription issues.
None found All the channels in the Use the channel guide to
selected category are either turn off the Lock or Skip
Check Channel Guide skipped or locked. function on that station.
Subscription Updated SIRIUS has updated the No action required.
channels available for your
vehicle.

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 Audio System

USB PORT (If Equipped)

WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.

E205592

The USB port allows you to plug in media

playing devices, memory sticks and charge
devices (if supported). See your SYNC
information.

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 SYNC™ (If Equipped)

GENERAL INFORMATION

E198355

SYNC is an in-vehicle communications • Use the advanced voice recognition

system that works with your system.
Bluetooth-enabled cellular phone and • Charge your USB device (if your device
portable media player. This allows you to: supports this).
• Make and receive calls. *
These features are not available in all
• Access and play music from your markets and may require activation.
portable music player. Available AppLink enabled apps vary by
• Use 911 Assist and applications, such market.
as Spotify and Glympse, via SYNC Make sure that you review your device's
*
AppLink. manual before using it with SYNC.
• Access phonebook contacts and music
using voice commands. Support
• Stream music from your connected The SYNC support team is available to
phone. help you with any questions you cannot
• Text message. answer on your own.
Monday-Saturday, 8:30am-9:00pm EST.

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 SYNC™ (If Equipped)

Sunday, 10:30am-7:30pm EST. When using SYNC:

In the United States, call 1-800-392-3673. • Do not operate playing devices if the
power cords or cables are broken, split
In Canada, call 1-800-565-3673. or damaged. Place cords and cables
Times are subject to change due to out of the way, so they do not interfere
holidays. with the operation of pedals, seats,
compartments or safe driving abilities.
SYNC Owner Account • Do not leave playing devices in your
Why do I need a SYNC owner account? vehicle during extreme conditions as it
could cause them damage. See your
• Essential for keeping up with the latest device's manual for further information.
software downloads available for
SYNC. • Do not attempt to service or repair the
system. See an authorized dealer.
• Access to customer support for any
questions you may have. Privacy Information
Driving Restrictions When a cellular phone is connected to
SYNC, the system creates a profile within
For your safety, certain features are your vehicle that is linked to that cellular
speed-dependent and restricted when your phone. This profile is created in order to
vehicle is traveling over 3 mi (5 km). offer you more cellular features and to
operate more efficiently. Among other
Safety Information
things, this profile may contain data about
WARNING your cellular phone book, text messages
(read and unread), and call history,
Driving while distracted can result in including history of calls when your cellular
loss of vehicle control, crash and phone was not connected to the system.
injury. We strongly recommend that In addition, if you connect a media device,
you use extreme caution when using any the system creates and retains an index of
device that may take your focus off the supported media content. The system also
road. Your primary responsibility is the safe records a short development log of
operation of your vehicle. We recommend approximately 10 minutes of all recent
against the use of any hand-held device system activity. The log profile and other
while driving and encourage the use of system data may be used to improve the
voice-operated systems when possible. system and help diagnose any problems
Make sure you are aware of all applicable that may occur.
local laws that may affect the use of
electronic devices while driving. The cellular profile, media device index,
and development log will remain in the
vehicle unless you delete them and are
generally accessible only in the vehicle
when the cellular phone or media player
is connected. If you no longer plan to use
the system or the vehicle, we recommend
you perform a Master Reset to erase all
stored information.

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 SYNC™ (If Equipped)

System data cannot be accessed without USING VOICE RECOGNITION

special equipment and access to the
vehicle's SYNC module. Ford Motor This system helps you control many
Company and Ford of Canada will not features using voice commands. This
access the system data for any purpose allows you to keep your hands on the
other than as described absent consent, a wheel and focus on what is around you.
court order, or where required by law
enforcement, other government Initiating a Voice Session
authorities, or other third parties acting
with lawful authority. Other parties may Press the voice button. A list of
seek to access the information available voice commands
independently of Ford Motor Company and E142599 appears in the display.
Ford of Canada. For further privacy
information, see the section on 911 Assist. Global Voice Commands
See SYNC™ Applications and Services
(page 471). These voice commands are always
available. You can say them at any time.

Global voice commands

(cancel | exit) This command ends the voice session. You

can also cancel a session by holding the
voice button for two or more seconds.
help This command provides you with hints,
examples and instructions.
(main menu | start again) This command restarts the voice session
from the initial starting point.

You can say any of the voice commands that appear within open and close brackets that
are separated by |. For example, where; (cancel | exit) appears you say; cancel or exit.

• Speak naturally, without long pauses

Helpful Hints
between words.
• Make sure the interior of your vehicle is • You can interrupt the system at any
as quiet as possible. Wind noise from time while it is speaking by pressing the
open windows and road vibrations may voice button. You can cancel a voice
prevent the system from correctly session by pressing and holding the
recognizing spoken commands. voice button.
• Before giving a voice command, wait
for the system announcement to finish,
followed by a single tone. Any
command spoken before this does not
register with the system.

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 SYNC™ (If Equipped)

System Interaction and Feedback The default setting is to a higher level of

interaction in order to help you learn to use
The system provides feedback through the system. You can change these settings
audible tones, prompts, questions and at any time.
spoken confirmations depending on the
situation and the chosen level of Adjusting the Interaction Level
interaction. You can customize the voice
recognition system to provide more or less Press the voice button. When
instruction and feedback. prompted, say:
E142599

Voice Command Action and Description

voice settings
Then either of the following:
interaction mode novice Provides more detailed interaction and
guidance. (Recommended for first time
users.)
interaction mode advanced Provides less audible interaction and guid-
ance.

Confirmation Prompts
Confirmation prompts are short questions
the system asks when it is not sure of your
request or when there is more than one
possible response to your request.

To adjust this setting press the voice button, when prompted say:
Voice Command Action and Description

voice settings
Then either of the following:
confirmation prompts off Make a best guess from the command; you
may still occasionally be asked to confirm
settings.
confirmation prompts on Clarify your voice command with a short
question.

Phone Confirmation
Using phone confirmations the system
asks you to verify before placing any calls.

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 SYNC™ (If Equipped)

To adjust this setting press the voice button, when prompted say:
Voice Command Action and Description

voice settings
Then any of the following:
phone confirmation on When enabled, this feature will prompt you
to confirm any voice initiated call command
prior to the call being placed.
phone confirmation off The system will make a best guess; you
may still occasionally be asked to confirm
settings.

To disable this automatic fan speed

Changing the Voice Settings reduction feature during voice sessions,
In addition to using voice commands to press and hold the climate control AC and
change the voice settings, you can also use Recirculated air buttons simultaneously,
the menu in the audio display. release and then increase fan speed within
2 seconds. To re-enable this feature, repeat
To change the voice settings press the the above sequence.
Menu button then select:
Menu Item
USING SYNC™ WITH YOUR
PHONE
SYNC-Settings
Hands-free calling is one of the main
Voice settings
features of SYNC. While the system
supports a variety of features, many are
Note: Depending on the current climate dependent on your cellular phone's
control settings, the fan speed may functionality. At a minimum, most cellular
automatically go down while issuing voice phones with Bluetooth wireless technology
commands or while making and receiving support the following functions:
phone calls via SYNC to reduce the amount
• Answering an incoming call.
of background noise in the vehicle. The fan
speed will automatically return to normal • Ending a call.
operation once the voice session ends. Fan • Using privacy mode.
speed can also be adjusted normally during
• Dialing a number.
a voice session, simply press fan buttons (or
turn fan knob) to increase or decrease fan • Redialing.
speed to desired setting. • Call waiting notification.
• Caller ID.

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 SYNC™ (If Equipped)

Other features, such as text messaging 4. When prompted on your cell phone’s
using Bluetooth and automatic phonebook display, confirm that the PIN provided
download, are phone-dependent features. by SYNC matches the PIN displayed
To check your phone's compatibility, see on your cell phone. Your phone is now
your phone's manual and visit paired and the display indicates that
www.SYNCMyRide.com, the pairing was successful. If you are
www.SYNCMyRide.ca or prompted to enter a PIN on your device,
www.syncmaroute.ca. enter the PIN displayed on the screen.
The display indicates when the pairing
Pairing a Phone for the First Time is successful.
Wirelessly pairing your phone with SYNC Depending on your phone's capability and
allows you to make and receive hands-free your market, the system may prompt you
calls. with questions, such as setting the current
phone as the primary phone (the phone
Note: SYNC can support downloading up SYNC automatically tries to connect with
to approximately 4000 entries per first upon vehicle start-up) and
Bluetooth-enabled cellular phone. downloading your phonebook.
Note: Make sure to switch on the ignition
and the radio. Shift the transmission into Using Voice Commands
park (P) for automatic transmission or first Make sure to switch on your
gear for manual transmission. phone's Bluetooth feature
Using the Audio System
E142599 before starting the search. See
your device's manual if necessary.
Note: To scroll through the menus, press
the up and down arrows on your audio Press the voice and when prompted
system. say:
1. Make sure to switch on your phone's
Bluetooth feature before starting the Voice Command Action and Descrip-
search. See your device's manual if tion
necessary. (pair ([Bluetooth] Follow the instruc-
2. Press the PHONE button. When the device | phone | tions on the audio
audio display indicates there is no Bluetooth audio) | display.
paired phone, select the option to add. add phone)
3. When a message to begin pairing You can say any of the voice commands
appears in the audio display, search for that appear within open and close brackets
SYNC on your phone to start the pairing that are separated by |. For example,
process. where; (what's | what is) appears you say;
what's or what is.
The commands that have [ ] around the
word means that the word is optional.

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 SYNC™ (If Equipped)

Depending on your phone's capability and SYNC may prompt you with more cell
your market, the system may prompt you phone options. Your cell phone may also
with questions, such as setting the current prompt you to give SYNC permission to
phone as the primary phone (the phone access information. For more information
SYNC automatically tries to connect with on your cell phone’s capability, see your
first upon vehicle start-up) and cell phone’s manual and visit the website.
downloading your phonebook.
Phone Voice Commands
Pairing Subsequent Phones
Press the voice button. When
Note: Make sure to switch on the ignition prompted, say any of the
and the radio. Shift the transmission into E142599 following:
park (P) for automatic transmission or first
gear for manual transmission.
Voice Command
Note: To scroll through the menus, press
the up and down arrows on your audio (phone | Blackberry | iPhone)
system.
Then say any of the following:
1. Make sure to switch on your phone's
Bluetooth feature before starting the call (___)
search. See your device's manual if
necessary. call ___ at home
2. Press the PHONE button. call ___ ((in|at) [the] office | at work)
3. Select the option for Bluetooth call ___ on (cell | mobile)
Devices.
4. Press the OK button. call ___ on other
5. Select the option to add. This starts dial [[a] number] 1

the pairing process.

6. When a message to begin pairing ([go to] privacy | transfer to phone 2

appears in the audio display, search for | privacy on)

SYNC on your device.
(hold call [on] | place call on hold) 2

7. When prompted on your cell phone’s

display, confirm that the PIN provided join (calls | call) 2

by SYNC matches the PIN displayed

on your cell phone. Your phone is now mute call [on] 2
paired and the display indicates that
the pairing was successful. If you are (mute call off | un-mute call) 2
prompted to enter a PIN on your device,
enter the PIN displayed on the screen. (turn ringer on | silent mode off)
The display indicates when the pairing
is successful. (turn ringer off | silent mode [on])

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 SYNC™ (If Equipped)

Voice Command
To access text messages say:
[text] (messages | message) 3
Voice Command
help [text] (messages | message)
___ is a dynamic listing that should be the Then say any of the following:
name of a contact in your phonebook. For
example you could say "Call Home". (listen to | read) ([text] message)
1
See Dial table below. forward (text | [text] message)
2
These commands are only valid while in reply to (text | [text] message)
a phone call.
3 call [sender]
See the text message table below.
Phonebook Hints
Dial Commands
To hear how the SYNC system speaks a
Press the voice button and when prompted
name browse phonebook, select a contact
say any of the following commands:
and press:
Voice Commands
Menu Item
411 (four-one-one), 911 (nine-one-one)
Hear it
700 (seven hundred)
Changing Devices Using Voice
800 (eight hundred) Commands
900 (nine hundred) Using SYNC, you can easily access multiple
Clear (deletes all entered digits) phones, ipods, or USB devices. to switch
devices say:
Delete (deletes last set of digits entered)
Number <0-9>
Plus
Pound (#)
Star (*)

Note: To exit dial mode, press and hold the

phone button or press any button on the
audio system.

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 SYNC™ (If Equipped)

on the steering wheel or select the end call

Voice Command option in the audio display.

(connect | You can state the name of Receiving Calls

device) ___ the desired device, such as
“My iPhone”,“My Galaxy” Accepting calls
or“My iPod”. SYNC may When receiving a call, you can answer the
ask you to confirm the type call by pressing the accept call button on
of device (Phone, USB, or the steering wheel or use the screen.
Bluetooth Audio).
To use the screen to accept a call
Making Calls select:
Menu Item

E142599 Accept

Press the voice button. When Rejecting Calls

prompted, say:
When receiving a call, you can reject the
Voice Command call by pressing the reject call button on
the steering wheel or use the screen.
call [[a] name]
dial [[a] SYNC prompts you to say To use the screen to reject a call select:
number] the numbers that you wish Menu Item
to dial. After you say the
numbers, the system Reject
confirms it. You can then
say: Ignore the call by doing nothing.

When the system has stated the Phone Options during an Active
number, you say any of the following: Call
Voice Command During an active call, you have more menu
features that become available, such as
(dial | send) This initiates the call. putting a call on hold or joining calls.
(delete | This erases the spoken To access this menu, choose one of the
correct) digits. options available at the bottom of the
audio display or select More to choose
To end the call, press the end call button from the following options:

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 SYNC™ (If Equipped)

Menu Item Description and action

Mic. off Switch your vehicle's microphone off. To switch the

microphone on, select the option again.
Privacy Switch a call from an active hands-free environment to
your cellular phone for a more private conversation. When
selected, the audio display indicates the call is private.
Hold Put an active call on hold. When selected, the audio display
indicates the call is on hold.
Dial a number Enter numbers using the audio system's numeric keypad
(for example, numbers for passwords).
Join calls Join two separate calls. The system supports a maximum
of three callers on a multiparty or conference call.
1. Select the More option.
2. Access the desired contact through the system or use
voice commands to place the second call. Once actively
in the second call, select the More option.
3. Scroll to the option to join calls and press the OK button.
Phonebook Access your phonebook contacts.
1. Select the More option.
2. Scroll to the option for phonebook and press the OK
button.
3. Scroll through your phonebook contacts.
4. Press the OK button again when the desired contact
appears in the audio display.
5. Press the OK button or dial button to call the selection.
Call History Access your call history log.
1. Select the More option.
2. Scroll to the option for call history and press the OK
button.
3. Scroll through your call history options (incoming,
outgoing or missed).
4. Press the OK button again when the desired selection
appears in the audio display.
5. Press the OK button or dial button to call the selection.

1. Press the PHONE button to enter the

Accessing Features through the phone menu.
Phone Menu 2. Select one of the options available.
You can access your call history,
phonebook, sent text messages, as well
as access phone and system settings.

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 SYNC™ (If Equipped)

Display Description and action

Dial a number Enter numbers using the audio system's numeric keypad.
Phonebook Access your downloaded phonebook.
1. Press the OK button to confirm and enter. You can use
the options at the bottom of the screen to access an
alphabetical category quickly. You can also use the letters
on the audio system's numeric keypad to jump in the list.
2. Scroll through your phonebook contacts.
3. Press the OK button again when the desired selection
appears in the audio display.
4. Press the OK button or dial button to call the selection.
Call History Access any previously dialed, received or missed calls.
1. Press the OK button to select.
2. Scroll to select incoming, outgoing or missed calls. Press
the OK button to make your selection.
3. Press the OK button or dial button to call the selection.
Speed Dial Select 1 of 10 speed dial entries. To set a speed dial entry,
go to the phonebook and then press and hold one of the
numbers on the audio system's numeric keypad.
Text messaging Send, download and delete text messages.
BT Devices Access the option for Bluetooth Device menu listings (add,
connect, set as primary, on or off, delete).
Phone settings View various settings and features on your phone.

Note: This is a speed-dependent feature

Text Messaging and is only available when your vehicle is
traveling at 3.1 mph (5 km/h) or less.
Note: This is a phone-dependent feature.
When a new message arrives, an audible
SYNC allows you to receive, send, tone sounds and the audio display
download and delete text messages. The indicates you have a new message.
system can also read incoming text
messages to you so that you do not have To hear the message you can say:
to take your eyes off the road.
Voice command Description and
Receiving a Text Message action
Note: This is a phone-dependent feature. (listen to | read) Select this option
Your phone must support downloading text ([text] message) to have the system
messages using Bluetooth to receive read the message
incoming text messages. to you.

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Using the screen you also have the following options:

Menu Description and action
Item

Ignore Select this option, or do nothing, and the message goes into your text message
inbox.
View Select the view option to open the text message. Once selected, you have
the ability to have the message read to you, to view other messages. For
additional options select:
More... If you select this option, use the arrow button to scroll through the
following options:
Reply to Press the OK button to access, and then scroll
sender through a list of pre-defined messages to send.
Call sender Press the OK button to call the sender of the
message.
Forward Press the OK button to forward the message to
msg. anyone in your phonebook or call history. You can
also choose to enter a number.

2. Select the text messaging option, and

Sending, Downloading and Deleting then press the OK button.
Your Text Messages
1. Press the PHONE button.

Choose from the following options:

Menu Description and action
Item

New Allows you to send a new text message based on a pre-defined set of 15
messages.
View Allows you to read the full message and, in addition, provides the option to
have the system read the message to you. To go to the next message, select
the More option. This allows you to reply to the sender, call the sender or
forward the message.
Delete Allows you to delete current text messages from the system (not your cellular
phone). The audio display indicates when the system has deleted all your
text messages.
More... Allows you to delete all messages or manually trigger a download of all
unread messages from your cellular phone.

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Sending a Text Message Note: You can send text messages either
by choosing a contact from the phonebook
Note: You can only send a text message to
and selecting the text option from the audio
one recipient at a time.
display or by replying to a received message
1. Select the send option when the in the inbox.
desired selection highlights in the audio
display. Accessing Your Phone Settings
2. Select the confirmation option when These are phone-dependent features. Your
the contact appears. phone settings allow you to access and
3. Press the OK button again to confirm adjust features such as your ring tone and
when the system asks if you want to text message notification, modify your
send the message. A pre-defined phonebook, and set up automatic
signature appears on each text download.
message. 1. Press the PHONE button.
2. Scroll until the phone settings option
appears, and then press the OK button.

Scroll to select from the following options:

Menu Item Description and action

Set as master If this option is checked, the system uses the cellular phone
as the master when there is more than one cellular phone
paired to the system. This option can be changed for all
cellular phones (not only the active phone) using the
Bluetooth Devices menu.
Phone status See the cellular phone name, provider name, cellular
phone number, and signal level. When done, press the left
arrow buttons to return to the phone status menu.
Set ringtone Select which ringtone sounds during an incoming call (one
of the system's tones or your cellular phone's). If your
phone supports in-band ringing, your phone's ringtone
sounds when you choose the cellular phone ringtone
option.
1. Press the OK button to select and scroll to hear each
ringtone.
2. Press the OK button to select a ringtone.
Text msg notify Have the option of hearing an audible tone to notify you
when a text message arrives. Press the OK button to
switch the audible tone off or on.
Phonebook pref. Modify the contents of your phonebook (such as add,
delete or download). Press the OK button to select and
scroll between the choices in the phonebook preferences
table below.

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Menu Item Phonebook preferences

Add contacts Push the desired contacts on your cellular phone. See your
device's manual on how to push contacts. Press the OK
button to add more contacts from your phonebook.
Delete When a message asking you to delete appears, select the
option to confirm. Press the OK button to delete the
current phonebook and call history. The system takes you
back to the menu for phone settings.
Download now Press the OK button to select and download your phone-
book to the system.
Auto-download When automatic download is on, the system deletes any
changes (additions or deletions) saved in the system since
your last download.
When automatic download is off, the system does not
download your phonebook when your cellular phone
connects to SYNC.
You can only access your phonebook, call history and text
messages when your paired cellular phone connects to
the system. Check or uncheck this option to download
your phonebook automatically each time your phone
connects to the system. Download times are phone-
dependent and quantity-dependent.
Sorting Pref. Enabling this feature allows you to select how your
contacts are displayed. You can select:
First/Last name Last/First name

1. Press the PHONE button.

Bluetooth Devices 2. Scroll until Bluetooth Devices appears,
The Bluetooth Devices menu allows you and then press the OK button.
to add, connect and delete devices as well
as set a phone as primary.

Select from the following options:

Menu Item Description and action

Add Pair additional phones to the system.

1. Select the option to add to start the pairing process.

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Menu Item Description and action

2. When a message to begin pairing appears in the audio

display, search for SYNC on your phone. See your phone's
manual if necessary.
3. When prompted on your cell phone’s display, confirm
that the PIN provided by SYNC matches the PIN displayed
on your cell phone. Skip the next step. If you are prompted
to enter a PIN on your device, it does not support Secure
Simple Pairing. To pair, enter the PIN displayed on the
screen. The display indicates when the pairing is
successful.
4. When the option to set the phone as primary appears,
select either yes or no.
5. SYNC may prompt you with more cell phone options.
Your cell phone may also prompt you to give SYNC
permission to access information. For more information
on your cell phone’s capability, see your cell phone’s
manual and visit the website.
Delete Select the delete option and confirm when the system
asks to delete the selected device. After deleting a phone
from the list, you have to repeat the pairing process to pair
it again.
Master The system attempts to connect with the primary cellular
phone each time you switch on the ignition. When you
select a cellular phone as primary, it appears first in the
list, marked with an asterisk. Set a previously paired phone
as master by selecting the master option and confirming
it as the primary.
Conn. Connect a previously connected phone. You can only have
one phone connected at a time to use the phone's func-
tionality. When you connect another phone, the previous
phone disconnects from the telephone services. The
system allows you to use different Bluetooth devices for
the cellular phone functionality and the Bluetooth audio
music playback feature at the same time.
Discon. Disconnects the selected cellular phone. Select this option
and confirm when asked. After disconnecting a phone,
you can reconnect it again without repeating the full pairing
process.

2. Select the SYNC settings option, and

System Settings then press the OK button.
1. Press the MENU button.

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Scroll to select from the following options:

Display Description and action

Bluetooth on Check or uncheck this option to switch the system's

Bluetooth interface off or on. Select this option, and then
press the OK button to change the option's status.
Set defaults Return to the factory default settings without erasing your
indexed information (such as phonebook, call history, text
messages and paired devices). Select this option and
confirm when prompted in the audio display.
Master reset Completely erase all information stored in the system
(such as phonebook, call history, text messages and paired
devices) and return to factory default settings.
Install on SYNC Install downloaded applications or software updates.
Select this option and confirm when prompted in the audio
display. There must be a valid SYNC application or update
available on the USB drive in order to finish an installation
successfully.
System info Display the system's version numbers as well as its serial
number. Press the OK button to select.
Voice settings The voice settings submenu contains various options. See
Using Voice Recognition (page 457).
Browse USB Browse the actual menu structure of the connected USB
device. Press the OK button and use the up and down
arrow buttons to scroll through the folders and files. Use
the left or right arrow buttons to enter or leave a folder.
You can select media content for playback from this menu.

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SYNC™ APPLICATIONS AND Note: The SYNC 911 Assist feature must be
set on before the incident.
SERVICES (If Equipped)
Note: The SYNC 911 Assist feature only
In order for the following features to work, operates in the U.S., Canada or in a territory
your cellular phone must be compatible in which 911 is the emergency number.
with SYNC. To check your phone's Note: Before setting this feature on, make
compatibility, visit www.SYNCMyRide.com, sure that you read the 911 Assist Privacy
www.SYNCMyRide.ca or Notice later in this section for important
www.syncmaroute.ca. information.
• 911 Assist: Can alert 911 in the event of Note: If any user switches 911 Assist to on
an emergency. or off, that setting applies for all paired
• SYNC AppLink: Allows you to connect phones. If 911 Assist is switched off, either
to and use certain applications such as a voice message plays or a display message
Spotify and Glympse (if your phone is or an icon comes on when your vehicle is
compatible). started and after a previously paired phone
connects.
These features may require activation.
Available AppLink enabled apps vary by Note: Every phone operates differently.
market. While SYNC 911 Assist works with most
cellular phones, some may have trouble
911 Assist using this feature.
WARNINGS If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
Unless the 911 Assist setting is set on belts [if equipped]) or activates the fuel
before a crash, the system will not pump shut-off, your SYNC-equipped
dial for help which could delay vehicle may be able to contact emergency
response time, potentially increasing the services by dialing 911 through a paired and
risk of serious injury or death after a crash. connected Bluetooth-enabled phone. You
Do not wait for 911 Assist to make an can learn more about the 911 Assist
emergency call if you can do it feature, visit www.SYNCMyRide.com,
yourself. Dial emergency services www.SYNCMyRide.ca or
immediately to avoid delayed response www.syncmaroute.ca.
time which could increase the risk of See Supplementary Restraints System
serious injury or death after a crash. If you (page 44). Important information about
do not hear 911 Assist within five seconds airbag deployment is in this chapter.
of the crash, the system or phone may be
damaged or non-functional. See Roadside Emergencies (page 297).
Important information about the fuel pump
Always place your phone in a secure shut-off is in this chapter.
location in your vehicle so it does not
become a projectile or get damaged
in a crash. Failure to do so may cause
serious injury to someone or damage the
phone which could prevent 911 Assist from
working properly.

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Setting 911 Assist On or Off • A connected Bluetooth-enabled phone

must have adequate network coverage,
Press Menu then select battery power and signal strength.
Menu Action and Description • The vehicle must have battery power
Item and be located in the U.S., Canada or
in a territory in which 911 is the
SYNC-Applications emergency number.
911 Assist Select desired option, on or In the Event of a Crash
off.
Not all crashes deploy an airbag or activate
the fuel pump shut-off (the triggers for 911
If you choose not to activate this Assist). If a connected cell phone sustains
feature you will have the following damage or loses its connection to SYNC
options: during a crash, SYNC searches for and tries
Menu Action and Description to connect to a previously paired cell
Item phone; SYNC then attempts to call the
emergency services.
Voice Provides a display and voice Before making the call:
Reminder reminder at phone connection
ON at vehicle start. • SYNC provides a short window of time
(about 10 seconds) to cancel the call.
Voice Provides a display reminder If you fail to cancel the call, SYNC
Reminder only without a voice reminder attempts to dial 911.
OFF at phone connection. • SYNC says the following, or a similar
message: "SYNC will attempt to call
To make sure that 911 Assist works 911, to cancel the call, press Cancel on
properly: your screen or press and hold the
• SYNC must be powered and working phone button on your steering wheel".
properly at the time of the incident and If you do not cancel the call, and SYNC
throughout feature activation and use. makes a successful call, a pre-recorded
• The 911 Assist feature must be set on message plays for the 911 operator, and
before the incident. then the occupant(s) in your vehicle is able
• You must pair and connect a to talk with the operator. Be prepared to
Bluetooth-enabled and compatible provide your name, phone number and
cell phone to SYNC. location immediately, because not all 911
systems are capable of receiving this
• A connected Bluetooth-enabled phone information electronically.
must have the ability to make and
maintain an outgoing call at the time 911 Assist May Not Work If
of the incident.
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.

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911 Assist Privacy Notice Note: Make sure you have an active account
for the app that you have downloaded.
When you switch on 911 Assist, it may Some apps work automatically with no
disclose to emergency services that your setup. Other apps want you to configure
vehicle has been in a crash involving the your personal settings and personalize your
deployment of an airbag or activation of experience by creating stations or favorites.
the fuel pump shut-off. Certain versions or We recommend you do this at home or
updates to 911 Assist may also be capable outside of your vehicle.
of electronically or verbally disclosing to
911 operators your vehicle location or other Note: AppLink is not available if your
details about your vehicle or crash to assist vehicle is equipped with the MyFordTouch
911 operators to provide the most system.
appropriate emergency services. If you do
not want to disclose this information, do To Access Using the SYNC Menu
not switch the feature on.
Press the MENU button to access the
SYNC Mobile Apps menu on-screen. Then select:

The system enables voice and steering Menu Action and Description
wheel control of SYNC AppLink enabled Item
smartphone apps. When an app is running SYNC-Apps
through AppLink, you can control main
features of the app through voice Mobile Scroll through the list of
commands and steering wheel controls. Apps available applications and
Note: You must pair and connect your select a particular app or
smartphone to SYNC to access AppLink. select:
Note: iPhone users need to connect the Find New Apps
phone to the USB port.
Note: Android users need to connect the Note: If you cannot find a compatible SYNC
phone to SYNC using Bluetooth. AppLink app, make sure the required app is
running on the mobile device.
Note: For information on available apps,
supported smartphone devices and Accessing an App's Menu
troubleshooting tips please visit the Ford
website. When an app is running through SYNC,
press the right arrow button on the steering
Availability of SYNC AppLink enabled Apps wheel control to access the app menu.
will vary by region.
You can access various app features from
here, for example thumbs up and thumbs
down.
Press the left arrow button on the steering
wheel control to exit the app menu.

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To Access Using Voice Commands

Press the voice button then when prompted say:

Menu Item Action and Description

mobile (apps | Say the name of the application after the tone.
applications) The app should start. When an app is running through SYNC, you
can press the voice button and speak commands specific to the
app, for example "Play Playlist Road Trip".
help Use this command to discover the available voice commands.

SYNC Mobile App Voice Commands

The following voice commands are always available:

Menu Item Action and Description

mobile (apps | applications) SYNC prompts you to say the name of an

app to start it on SYNC.
list [mobile] (apps | applications) SYNC lists all of the currently available
mobile apps.
find [new] [mobile] (apps | applications) Searches your connected mobile device for
SYNC-compatible mobile apps.
help
You can say the name of a mobile app at any time to start the mobile app on SYNC.

When you launch an app using SYNC, the

App Permissions system may ask you to grant certain
App permissions are organized by groups. permissions, for example:
You can grant these group permissions • To allow your vehicle to provide vehicle
individually. You can change a permission information to the app such as, but not
group status any time when not driving, by limited to: Fuel level, fuel economy, fuel
using the settings menu. consumption, engine speed, rain
sensor, odometer, VIN, external
temperature, gear position, tire
pressure, and head lamp status.
• To allow your vehicle to provide driving
characteristic information such as, but
not limited to: MyKey, seat belt status,
engine revolutions per minute, gear
position, braking events, steering wheel
angle, and accelerator pedal position.

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• To allow your vehicle to provide location based apps.

location information, including: GPS
Note: You only need to grant permissions
and speed.
the first time you use an app with SYNC.
• To allow the app to send push
notifications using the vehicle display Note: Ford is not responsible or liable for
and voice capabilities while running in any damages or loss of privacy relating to
a background state. Push notifications usage of an app, or dissemination of any
may be particularly useful for news or vehicle data that you approve Ford to
provide to an app.

Enabling and Disabling App Permissions Using the SYNC Menu

Press the MENU button to access the SYNC menu then select:
Menu Item Action and Description

SYNC-Apps
Mobile Apps
All Apps You can also select a specific app.
If the app supports push notifications, this
setting is listed. Select to enable or disable
the feature as required.

Note: You must enable mobile apps for

Enabling SYNC Mobile Apps each connected device the first time you
In order to enable mobile apps, SYNC select a mobile app using the system.
requires user consent to send and receive Note: Standard data rates apply. Ford is
app authorization information and updates not responsible for any additional charges
using the data plan associated with the you may receive from your service provider,
connected device. when your vehicle sends or receives data
Data is sent to Ford in the United States through the connected device. This includes
through the connected device. The any additional charges incurred due to
information is encrypted and includes your driving in areas when roaming out of a home
VIN, SYNC module number, anonymous network.
usage statistics and debugging App Status
information. Updates may take place
automatically. You can view the current status of an app
in the settings menu.

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There are three possible statuses:

Menu Item Action and Description

Update Needed The system has detected a new app

requiring authorization or a general
permissions update is required.
Up-To-Date No update is required.
Updating... The system is trying to receive an update.

Update settings
Menu Item Action and Description

Request Update Select this option from the settings menu

to manually preform a needed update.
Disable Updates Select this option from the settings menu
to disable automatic updates.
Doing so also disables the use of Mobile
Apps on SYNC.

Confirm that the USB device has been

formatted correctly and has the following
USING SYNC™ WITH YOUR specifications:
MEDIA PLAYER • USB 2.0.
You can access and play music from your • File format must be FAT16/32.
digital music player over your vehicle's The format of the audio files on the USB
speaker system using the system's media device must be:
menu or voice commands. You can also • MP3.
sort and play your music by specific
categories, such as artist and album. • Non DRM protected WMA.
Note: The system is capable of indexing up • WAV.
to 15,000 songs. • AAC.
SYNC is capable of hosting nearly any Connecting Your Digital Media
digital media player including: iPod, Zune, Player to the USB Port
plays from device players, and most USB
drives. SYNC also supports audio formats, Note: If your digital media player has a
such as MP3, WMA, WAV and ACC. power switch, make sure you switch it on
before plugging it in.

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To Connect Using Voice Commands To Connect Using the System Menu

Plug the device into one of the vehicle's 1. Plug the device into one of the vehicle's
USB ports. USB ports.
2. Press the MEDIA button and select
Press the voice button and when either USB 1 or USB 2 from the media
prompted, say: source list in the audio display.
Voice Command Action and Descrip-
tion

(USB [stick] | iPod You can now play

| MP3 [player]) music by saying any
of the appropriate
voice commands.
See the media
voice commands.

Words in brackets [ ] are optional and do

not have to be spoken for the system to
understand the command. For example,
for where (USB [stick] | iPOD | MP3
[player]) appears, you can say USB or USB
stick.

To view USB content select:

Message Description and Action

Browse USB Depending on how many media files are on your connected
device, an indexing message may appear in the display. When
indexing is complete, the selected source starts to playback
audio automatically.

Message
You can browse the files on the USB
device in categories. Select BROWSE Albums
from the buttons at the bottom of the
audio display and choose from the Genres
following:
Browse USB
Message
Reset USB
Play all
Media Voice Commands
Playlists
Press the voice button and when
Songs prompted say:
E142599
Artists

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Voice Command Description and Action

(USB [stick] | iPod | MP3 You can now play music by saying any of the appropriate
[player]) voice commands.

You can say any of the voice commands that appear within open and close brackets that
are separated by |. For example, where; (what's | what is) appears you say; what's or
what is.
You must say any of the voice commands that appear outside of open and close brackets.
For example, where; (what's | what is) playing, you must say either "what's playing" or
"what is playing".

Command Description and Action

pause Pauses device playback.

play Resumes device playback.
play [album] ___
play all Play all media on the device from the first
track to the last.
play [artist] ___
play [genre] ___
play [playlist] ___
next [track | title | song | file | podcast | Plays the next track on the current media.
chapter | episode]
previous [track | title | song | file | Plays the previous track on current media.
podcast | chapter | episode]
[play] (similar music | more like this) Creates a playlist with a similar genre to the
one currently playing.
play [song | track | title | file] ___
repeat off
repeat (one | track) [on] Repeats the current track.

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Command Description and Action

shuffle [all] [on] Plays the current playlist in a random order.

(Not all devices support this command.)
shuffle off
((who's | who is) this | who plays this | At any time during playback, you can press
(what's | what is) playing [now] | (what the voice button and ask the system what is
| which) (song | track | artist) is this | playing. The system reads the metadata tags
(who's | who is) playing | (what's | what (if populated) of the current track.
is) this)

___ is a dynamic listing, meaning that it • Play album "Magical Mystery Tour".
could be the name of anything, such as a • Play "Magical Mystery Tour".
group, artist or song. For example you
could say "Play artist The Beatles". Bluetooth Audio
The system is also capable of playing
Examples of USB Commands
music from your cellular phone through
SYNC provides the user with many intuitive Bluetooth.
ways to find and play a song using voice. To switch the Bluetooth Audio on, press
For example, if we have a song called the MEDIA button and select:
"Penny Lane" from the album "Magical
Mystery Tour" we can say the following to
Menu Item
play this song:
• Play song "Penny Lane". BT audio
• Play "Penny Lane".
Then any of the following:
If we wanted to play the entire album, we
can say:

Voice Command

pause
play
next [track | title | song | file | podcast | chapter | episode]
previous [track | title | song | file | podcast | chapter | episode]

Press the MEDIA button and select either

Media Menu Features USB 1 or USB 2 from the media source list
in the audio display to start USB playback.
The media menu allows you to select how
to play your music (such as by artist, genre,
shuffle or repeat), find similar music or
reset the index of your USB devices.

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Message Description and Action

Options This will enter the media menu.

Then any of the following:

Message Description and Action

Shuffle Choose to shuffle or repeat your music. Once you make your
choice, it remains on until you switch it off.
Repeat track Choose to shuffle or repeat your music. Once you make your
choice, it remains on until you switch it off.
Similar music You can play similar types of music to the current playlist
from the USB port. The system uses the metadata informa-
tion of each track to compile a playlist. The system then
creates a new list of similar tracks and then begins playing.
Each track must have the metadata tags populated for this
feature. With certain playing devices, if your metadata tags
are not populated, the tracks will not be available in voice
recognition, the play menu or this option. However, if you
place these tracks onto your playing device in mass storage
device mode they are available in voice recognition, the play
menu or this option. The system places unknowns into any
unpopulated metadata tag.
Reset USB Resets the USB index. After the new indexing is complete
you can choose what to play from the USB song library.

2. Press the MEDIA button (next to the

Accessing Your USB Song Library audio display) to select USB playback.
1. Plug the device into your vehicle's USB
port.

Message Description and Action

Browse USB This menu allows you to select and play your media files by
artist, album, genre, playlist or track.

If there are no media files to access, the

display indicates there is no media.

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If there are media files, you have the following options:

Display Description and Action

Play all Play all indexed media files from your device one at a time
*
in numerical order.
Press the OK button to select. The first track title appears
in the display.
Playlists Access your playlists (from formats like ASX, M3U, WPL,
*
or MTP).
1. Press the OK button to select.
2. Scroll to select the desired playlist, and then press the
OK button.
Songs Search for and play a specific indexed track.
*

1. Press the OK button to select.

2. Scroll to select the desired track, and then press the OK
button.
Artists Sort all indexed media files by artist. The system then lists
*
and plays all artists and tracks alphabetically.
1. Press the OK button to select.
2. Scroll to select the desired artist, and then press the OK
button.
Albums Sort all indexed media files by album.
*

1. Press the OK button to select.

2. Scroll to select the desired album, and then press the
OK button.
Genres Sort all indexed media files by genre (category) type.
*

1. Press the OK button to select.

2. Scroll to select the desired genre, and then press the
OK button.
Browse USB Browse all supported media files on your media player
connected to the USB port. You can only view media files
that are compatible with SYNC. (Other files are not
visible.)
1. Press the OK button to select.

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Display Description and Action

2. Scroll to browse indexed media files on the device, and

then press the OK button.
Reset USB Resets the USB index. After the new indexing is complete,
you can choose what to play from the USB song library.
*
You can use the buttons at the bottom of the audio display to jump to a certain
alphabetical category quickly. You can also use the letters on the audio system's numeric
keypad to jump in the list.

USB 2 (If Equipped)

Using Voice Commands
Your vehicle may come equipped with an
You can access and view your USB songs additional USB port. If so, USB 1 is located
using voice commands. at the front of the vehicle at the bottom of
Plug the device into your vehicle's USB the instrument panel. USB 2 is located
port. inside the storage compartment of the
vehicle's center console.
Press the voice button and when
You can plug in an additional USB device
prompted, say any of the following
into the second USB port.
commands:
You can access both USB devices by using
Accessing and Viewing USB Media voice commands.
(browse | search | show) all (album | To access a USB device press the voice
albums) button and when prompted say:
(browse | search | show) all (artist | Voice command
artists)
USB 1
(browse | search | show) all (genre |
genres) USB 2
(browse | search | show) all (playlist |
playlists) Note: SYNC only supports one connected
iOS (Apple) devices at a time (whichever
(browse | search | show) all (song | songs one you plug in first). When you connect a
| title | titles | file | files | track | tracks) second iOS device, the systems charges it,
but does not support playback from it.
(browse | search | show) album ___
Bluetooth Devices and System
(browse | search | show) artist ___
Settings
(browse | search | show) genre ___
You can access these menus using the
(browse | search | show) playlist ___ audio display. See Using SYNC™ With
Your Phone (page 459).

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 SYNC™ (If Equipped)

Voice Commands for Audio Voice Command

Sources
((who's | who is) this | who plays this |
Your voice system allows you to change (what's | what is) playing [now] | (what
audio sources with a simple voice | which) (song | track | artist) is this |
command. (who's | who is) playing | (what's | what
is) this)

E142599 help
*
Press the voice button and when If equipped.
prompted say:
Radio Voice Commands
Voice Command
If you are listening to the radio,
(music | audio | entertainment) [system] press the voice button, and then
E142599 say any of the commands in the
Below are a few examples of voice following table.
commands you can use.
[tune [to]] AM If you are not listening to the radio,
press the voice button and, after the
[tune [to]] AM1 tone, say:
[tune [to]] AM (autostore | AST | Voice Command
autoset)
Radio
[tune [to]] AM 2
You can then say any of the following
Bluetooth (audio | stereo) commands.
(disc | CD [player]) play [tune [to]] AM
[tune [to]] FM [tune [to]] AM1
[tune [to]] FM1 [tune [to]] AM (autostore | AST |
autoset)
[tune [to]] FM (autostore | AST |
autoset) [tune [to]] AM 2
[tune [to]] FM 2 [tune [to]] (AM ___ | ___ [AM])
Radio [tune [to]] AM preset ___
tune [to] SAT *
[tune [to]] AM1 preset ___

Sirius * [tune [to]] FM

[tune [to]] FM1
(USB [stick] | iPod | MP3 [player])
[tune [to]] FM (autostore | AST |
autoset) preset ___

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Voice Command Voice Commands

[tune [to]] FM 2 [tune [to]] SAT 2 preset ___

[tune [to]] (FM ___ | ___ [FM]) [tune [to]] SAT 3 preset ___
[tune [to]] FM preset ___ tune [to] [Sirius]
FM ___ HD ___ * Help

[tune [to]] FM 2 preset ___ [tune [to]] Sirius You can say the
[channel] ___ channel number (0-
HD ___ * 233) to listen to that
Sirius station.
[tune [to]] preset ___
CD Voice Commands
Tune
If you are listening to a CD, press
help the voice button, and then say
*
E142599 any of the commands in the
If equipped.
following table.
Sirius Satellite Radio Voice Commands
(If equipped) If you are not listening to a CD, press
the voice button and, after the tone,
To listen to Sirius satellite radio, say:
press the voice button and, after
E142599 the tone, say: Voice Command

(disc | CD [player]) play

Voice Commands
You can then say any of the following
Sirius commands.
pause
When you are listening to Sirius
satellite radio, you can press the voice play
button, and say any of the commands
in the following table. [play] next track

Voice Commands [play] previous track

tune [to] SAT [play | change to] track [number] ___

[tune [to]] SAT 1 repeat (track | song) [on]

[tune [to]] SAT 2 repeat folder [on]

[tune [to]] SAT 3 repeat off

[tune [to]] preset ___ (shuffle | random | mix) [on | (tracks |

songs) [on]]
[tune [to]] SAT 1 preset ___

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Voice Command Use the website at any time to check your

phone's compatibility, register your
(shuffle | random | mix) (CD [player] | account and set preferences as well as
disc) [on] access a customer representative via an
online chat (during certain hours). Visit
(shuffle | random | mix) folder [on] www.SYNCMyRide.com,
www.SYNCMyRide.ca or
shuffle off
www.syncmaroute.ca for more
information.
SYNC™ TROUBLESHOOTING
Your SYNC system is easy to use. However,
should questions arise, see the tables
below.

Phone issues

Issue Possible cause(s) Possible solution(s)

The audio control settings Review your phone's manual

There is excessive back-
on your phone may be about audio adjustments.
ground noise during a phone
affecting SYNC perform-
call.
ance.
Try turning off the device,
During a call, I can hear the
This may be a possible resetting the device,
other person but they
phone malfunction. removing the device's
cannot hear me.
battery, then trying again.
Go to the website to review
your phone's compatibility.
This is a phone-dependent Try turning off the device,
feature. resetting the device or
removing the device's
SYNC is not able to down- battery, then trying again.
load my phonebook. Try pushing your phonebook
contacts to SYNC by using
This may be a possible the Add Contacts feature.
phone malfunction. Use the SYNCmyphone
feature available on the
website.
The system says Phonebook Try pushing your phonebook
Downloaded but the This may be a limitation on contacts to SYNC by using
phonebook in SYNC is your phone's capability. the Add Contacts feature.
empty or missing contacts.

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Phone issues

Issue Possible cause(s) Possible solution(s)

If the missing contacts are

stored on your SIM card, try
moving them to the device
memory.
Remove any pictures or
special ring tones associ-
ated with the missing
contact.
Depending upon your phone,
you may have to grant SYNC
permission to access your
phonebook contacts. Make
sure to confirm when
prompted by your phone
during the phonebook
download.
Go to the website to review
your phone's compatibility.
Try turning off the device,
resetting the device or
This is a phone-dependent removing the device's
feature. battery, then trying again.
Try deleting your device
I am having trouble from SYNC, deleting SYNC
connecting my phone to from your device and trying
SYNC. again.
Check the security and auto
accept and prompt always
settings relative to the SYNC
This may be a possible Bluetooth connection on
phone malfunction. your phone.
Update your device's firm-
ware.

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Phone issues

Issue Possible cause(s) Possible solution(s)

Turn off the Auto phone-

book download setting.
This is a phone-dependent Go to the website to review
feature. your phone's compatibility.
Text messaging is not Try turning off the device,
working on SYNC. This may be a possible resetting the device or
phone malfunction. removing the device's
battery, then trying again.

USB and media issues

Issue Possible cause(s) Possible solution(s)

Try turning off the device,

resetting the device,
removing the device's
battery, then trying again.
Make sure you are using the
manufacturer's cable.
I am having trouble This may be a possible
connecting my device. device malfunction. Make sure you insert the
USB cable correctly into the
device and the USB port.
Make sure that the device
does not have an auto-
install program or active
security settings.
Make sure you are not
SYNC does not recognize
leaving the device in your
my device when I turn on the This is a device limitation.
vehicle during very hot or
car.
cold temperatures.
Review the device compatib-
ility chart on the SYNC
Bluetooth audio does not This is a phone-dependent website to confirm your
stream. feature. phone supports the
Bluetooth audio streaming
function.

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USB and media issues

Issue Possible cause(s) Possible solution(s)

Make sure you correctly

connect the device to SYNC,
The device is not connected.
and that you have pressed
play on your device.
Your music files may not
contain the correct artist,
song title, album or genre Make sure that all song
information. details are populated.
SYNC does not recognize
The file may be corrupted.
music that is on my device.
Some devices require you to
The song may have copy-
change the USB settings
right protection, which does
from mass storage to MTP
not allow it to play.
class.

Voice command issues

Issue Possible cause(s) Possible solution(s)

Review the phone voice

commands and the media
You may be using the wrong
voice commands at the
voice commands.
beginning of their respective
sections.
SYNC does not understand After pressing the voice icon,
what I am saying. wait until after the tone
sounds and Listening
You may be speaking too
appears before saying a
soon or at the wrong time.
command. Any command
spoken before this does not
register with the system.
Review the media voice
SYNC does not understand You may be using the wrong
commands at the beginning
the name of a song or artist. voice commands.
of the media section.

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 SYNC™ (If Equipped)

Voice command issues

Issue Possible cause(s) Possible solution(s)

Say the song or artist

exactly as listed. If you say
"Play Artist Prince", the
system does not play music
You may be saying the by Prince and the Revolution
name differently than the or Prince and the New
way you saved it. Power Generation.
Make sure you are saying the
complete title, such as
"California remix featuring
Jennifer Nettles".
If the song titles are in all
CAPS, you have to spell
The system may not be them. LOLA requires you to
reading the name the same say "L-O-L-A".
way you are saying it. Do not use special charac-
ters in the title. The system
does not recognize them.
Review the Phone voice
commands at the beginning
of the phone section.

You may be using the wrong Make sure you are saying the
voice commands. contacts exactly as they are
listed. For example, if you
save a contact as Joe
SYNC does not understand Wilson, say "Call Joe
or is calling the wrong Wilson".
contact when I want to
make a call. Using the SYNC phone
menu, open the phonebook
and scroll to the name
You may be saying the SYNC is having trouble
name differently than the understanding. SYNC will
way you saved it. read the name to you, giving
you some idea of the
pronunciation SYNC is
expecting.

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Voice command issues

Issue Possible cause(s) Possible solution(s)

The system works better if

The system may not be
you list full names, such as
reading the name the same
"Joe Wilson" rather than
way you are saying it.
"Joe".
Contacts in your phonebook Do not use special charac-
may be very short and ters, such as 123 or ICE, as
similar, or they may contain the system does not recog-
special characters. nize them.
If a contact is in CAPS, you
Your phonebook contacts have to spell it. JAKE
may be in CAPS. requires you to say "Call J-
A-K-E".

AppLink issues

Issue Possible cause(s) Possible solution(s)

Ensure you have a compat-

ible smartphone; an Android
with OS 2.3 or higher or an
iPhone 3GS or newer with
iOS 5.0 or higher. Addition-
AppLink Mobile Applica-
ally, ensure your phone is
tions: When I select "Find An AppLink capable phone
paired and connected to
New Apps," SYNC does not is not connected to SYNC.
SYNC in order to find
find any applications.
AppLink-capable apps on
your device. iPhone users
must also connect to
SYNC's USB port with an
Apple USB cable.
Ensure you have down-
loaded and installed the
AppLink-enabled apps are latest version of the app
My phone is connected, but
not installed and running on from your phone's app store.
I still cannot find any apps.
your mobile device. Ensure the app is running on
your phone. Some apps
require you to register or

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 SYNC™ (If Equipped)

AppLink issues

Issue Possible cause(s) Possible solution(s)

login on the app on the

phone before using them
with AppLink. Also, some
may have a "Ford SYNC"
setting, so check the app's
settings menu on the phone.
Closing and restarting apps
may help SYNC find the
application if you cannot
discover it inside the vehicle.
On an Android device, if
apps have an "Exit' or 'Quit'
option, select that then
restart the app. If the app
does not have that option,
you can also manually
"Force Close" the app by
going to the phone's settings
Sometime apps do not menu, selecting 'Apps.' then
My phone is connected, my properly close and re-open finding the particular app
app(s) are running, but I still their connection to SYNC, and choosing 'Force stop.'
cannot find any apps. over ignition cycles, for Don't forget to restart the
example. app afterwards, then select
"Find New Apps" on SYNC.
On an iPhone with iOS7+, to
force close an app, double
tab the home button then
swipe up on the app to close
it. Tab the home button
again, then select the app
again to restart it. After a
few seconds, the app should
then appear in SYNC's
Mobile App's Menu.
My Android phone is There is a Bluetooth bug on Reset the Bluetooth on your
connected, my app(s) are some order versions of the phone by turning it off and
running, I restarted them, Android operating system then turning Bluetooth back
but I still cannot find any that may cause apps that on. If you are in your vehicle,
apps. were found on your previous SYNC should be able to
vehicle drive to not be found automatically re-connect to
again if you have not turned your phone if you press the
off Bluetooth. "Phone" button.

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AppLink issues

Issue Possible cause(s) Possible solution(s)

Unplug the USB cable from

the phone, wait a moment,
My iPhone phone is and plug the USB cable
connected, my app is back in to the phone. After a
The USB connection to
running, I restarted the app few seconds, the app should
SYNC may need to be reset.
but I still cannot find it on appear in SYNC's Mobile
SYNC. Apps Menu. If not, "Force
Close" the application and
restart it.
Try increasing the Bluetooth
I have an Android phone. I
volume of the device by
found and started my media
The bluetooth volume on using the device's volume
app on SYNC, but there is no
the phone may be low. control buttons which are
sound or the sound is very
most often found on the
low.
side of the device.
Some Android devices have Force close or uninstall the
a limited number of apps you do not want SYNC
bluetooth ports apps can to find. If the app has a "Ford
I can only see some of the use to connect. If you have SYNC" setting, disable that
AppLink apps running on my more AppLink apps on your setting in the app's settings
phone listed in SYNC's phone than the number of menu on the phone.
Mobile Apps Menu. available Bluetooth ports,
you will not see all of your
apps listed in SYNC's mobile
apps menu.

SYNC System Reset

The SYNC system in your vehicle has System Reset feature that can be performed if
the function of a SYNC feature is lost. This reset is intended to restore functionality and
will not erase any information previously stored in the system (Such as paired devices,
phonebook, call history, text messages, or user settings). To perform a System Reset,
press and hold the Seek Up (>>) button while pressing and holding the Radio Power
button. Release both buttons after 2-3 seconds. Please allow a few minutes for the
reset to complete. After a few minutes has passed you can resume using the SYNC
system.

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 SYNC™ 3 (If Equipped)

GENERAL INFORMATION Getting to Know Your System

The SYNC 3 system allows you to interact
WARNING with a variety of features using the
Driving while distracted can result in touchscreen and voice commands. By
loss of vehicle control, crash and integrating with your Bluetooth-enabled
injury. We strongly recommend that phone, the touchscreen provides easy
you use extreme caution when using any interaction with audio, multimedia, climate
device that may take your focus off the control, navigation, and your phone's SYNC
road. Your primary responsibility is the safe 3 compatible apps.
operation of your vehicle. We recommend
against the use of any hand-held device Using the Touchscreen
while driving and encourage the use of To operate the touchscreen, you can
voice-operated systems when possible. simply touch the item or option that you
Make sure you are aware of all applicable want to select. The button changes color
local laws that may affect the use of when you select it.
electronic devices while driving.
The SYNC 3 layout allows you to quickly
select the feature you wish to use.

E205444

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 SYNC™ 3 (If Equipped)

Item Menu Item Action and Description

A Status Bar This bar displays icons and messages pertaining to current
system activities including climate settings, voice
commands and phone functions such as text messages.
B Home This button is available on the main screens. Pressing it
takes you to the home screen view.
C Clock This shows the current time. You can set the clock manually
or have it controlled by the vehicle's GPS location. See
Settings (page 541).
D Outside This displays the current outside temperature.
Temperature
E Feature Bar You can touch any of the buttons on this bar to select a
feature.

The touchscreen allows you quick access The Status Bar

to all of your comfort, navigation,
Additional icons also display in the status
communication and entertainment
options. Using the status and feature bar bar depending on market, vehicle options
you can quickly select the feature you want and current operation. If a feature is not
active, the icon does not display. Certain
to use.
icons may move to the left or right
Note: Your system is equipped with a depending on what options are active.
feature that allows you to access and
control audio features for 10 minutes after
you switch the ignition off (and no doors
open).

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 SYNC™ 3 (If Equipped)

E223130

Callout Item Description

A Driver Temper- This shows the temperature the driver selects through
ature the climate control system.
B Heated steering When you activate the heated steering wheel option
wheel on the touch screen, this icon displays. It only displays
when there is not a physical button for the heated
(If equipped) steering wheel.
C Passenger When the passenger's temperature has been
Temperature adjusted and is no longer linked to the driver's
temperature, it displays here. If Dual is turned off and
the temperatures are linked, the passenger's
temperature does not display.
D Microphone Mute This icon displays when your phone's microphone is
muted. A caller cannot hear you.
E Mute This icon displays when the audio system is muted.

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 SYNC™ 3 (If Equipped)

Callout Item Description

F Download This icon appears when SYNC 3 receives a software

update. Pressing the icon shows more details about
the new software.
G Wi-Fi This icon appears if a Wi-Fi network is connected.
H Wi-Fi in Range An available Wi-Fi network is within range.
I Roaming This icon displays when your cell phone is roaming.
J Text Message This icon displays when you receive a text message
on your phone.
K 911 Assist Off This icon displays when 911 Assist is set to off and
your phone is connected to SYNC.
L Bluetooth Alert The Bluetooth alert icon displays when there is an
active Bluetooth alert.
M Bluetooth This icon displays to show an active Bluetooth
connection.

Messages may also appear in the status

bar to provide you with notifications. You
can select the message to view the
associated feature.

Feature Bar

Feature Bar Item Functions

Audio Allows you to control the media playing in

your vehicle. You can control all audio
features including AM, FM and satellite
radio, CDs, and media streaming over a
Bluetooth device or through a USB
connection.
Climate Allows you to adjust the temperature, fan
speed and airflow within the vehicle.
Phone Allows you to make calls, receive calls, and
access the phonebook of your connected
device.

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 SYNC™ 3 (If Equipped)

Feature Bar Item Functions

Navigation Allows you to see your vehicle's location on

a virtual road map, get driving directions to
(If equipped) your destination and find points of interest
along your route.
Apps Connect and control SYNC 3 compatible
apps running on your iphone or android
device. Also, access built-in additional
features such as SiriusXM Traffic and Travel
Link (if equipped).
Settings You can customize your system with
various settings for the touchscreen display,
feature preferences, and how you want to
interact with your vehicle.

When using voice commands, words and

Cleaning the Touchscreen icons may appear in the status bar
You can remove fingerprints with a dry, indicating the status of the voice command
clean, soft cloth. session. See Using Voice Recognition
(page 505).
If dirt or fingerprints are still on the screen,
apply a small amount of alcohol to the Using the Steering Wheel Controls
cloth and try to clean it again.
Depending on your vehicle and option
Note: Do not use detergent or any type of package, you can use different controls on
solvent to clean the touchscreen. your steering wheel to interact with the
Note: Do not pour or spray alcohol onto the touchscreen system in different ways.
touchscreen. VOL: Control the volume of audio output.
Using Voice Recognition Mute: Mute the audio output.
Voice: Press to start a voice session. Press
Using voice commands allows you to keep
again to stop the voice prompt and
your hands on the wheel and focus on
immediately begin speaking. Press and
what is in front of you. The system provides
hold to end a voice session.
feedback through audible tones, prompts,
questions and spoken confirmations SEEK NEXT:
depending on the situation and the chosen • While in radio mode, press to seek
level of interaction (voice settings). between memory presets.
The system also asks short questions • While in USB, Bluetooth Audio or CD
(confirmation prompts) when it is not sure mode, press to seek between songs or
of your request or when there are multiple press and hold to fast seek.
possible responses to your request.

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 SYNC™ 3 (If Equipped)

SEEK PREVIOUS: • DISP: Switch the display on or off. You

• While in radio mode, press to seek can also touch the screen to switch the
between memory presets. display back on.
• While in USB, Bluetooth Audio or CD • Temperature, fan and climate
mode, press to seek between songs or control buttons: Control the
press and hold to fast seek. temperature, fan speed or settings of
the climate control system. See
PHONE ACCEPT: Press to answer a call Climate Control (page 145).
or switch between calls.
PHONE REJECT: Press to end a call or 911 Assist
reject an incoming call.
WARNINGS
Note: On some models, SEEK NEXT may Unless the 911 Assist setting is set on
be combined with PHONE REJECT and before a crash, the system will not
SEEK PREVIOUS may be combined with dial for help which could delay
PHONE ACCEPT. response time, potentially increasing the
M:Touch the control repeatedly to switch risk of serious injury or death after a crash.
between media sources (modes). Do not wait for 911 Assist to make an
See Steering Wheel (page 80). emergency call if you can do it
yourself. Dial emergency services
Using Your Bezel Controls immediately to avoid delayed response
time which could increase the risk of
Depending on your vehicle and option serious injury or death after a crash. If you
package, you may also have these controls do not hear 911 Assist within five seconds
on your instrument panel: of the crash, the system or phone may be
• Power: Switch the audio system on damaged or non-functional.
and off. Always place your phone in a secure
• VOL: Control the volume of playing location in your vehicle so it does not
audio. become a projectile or get damaged
• Seek and Tune: Use as you normally in a crash. Failure to do so may cause
would in audio modes. serious injury to someone or damage the
phone which could prevent 911 Assist from
• Eject: Eject a CD from the audio working properly.
system.
• SOURCE or MEDIA: Press repeatedly Note: The SYNC 911 Assist feature must be
to advance through available media set on before the incident.
modes.
Note: The SYNC 911 Assist feature only
• SOUND: Press to access the Sound
operates in the U.S., Canada or in a territory
menu where you can adjust sound and
in which 911 is the emergency number.
other audio settings.
• 1-6: Press and hold to store or press to Note: Before setting this feature on, make
select an AM, FM or SIRIUS memory sure that you read the 911 Assist Privacy
preset. See Audio System (page 441). Notice later in this section for important
information.

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 SYNC™ 3 (If Equipped)

Note: If any user sets 911 Assist to on or off, • A connected Bluetooth-enabled phone
that setting applies for all paired phones. If must have the ability to make and
911 Assist is switched off and the phone is maintain an outgoing call at the time
connected to SYNC, an icon displays on the of the incident.
status bar. • A connected Bluetooth-enabled phone
Note: Every phone operates differently. must have adequate network coverage,
While SYNC 911 Assist works with most battery power and signal strength.
cellular phones, some may have trouble • The vehicle must have battery power
using this feature. and be located in the U.S., Canada or
If a crash deploys an airbag (excluding in a territory in which 911 is the
knee airbags and rear inflatable safety emergency number.
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped In the Event of a Crash
vehicle may be able to contact emergency Not all crashes will deploy an airbag or
services by dialing 911 through a paired and activate the fuel pump shut-off (the
connected Bluetooth-enabled phone. You triggers for 911 Assist). If a connected cell
can learn more about the 911 Assist phone sustains damage or loses its
feature, by visiting: connection to SYNC during a crash, SYNC
will search for and try to connect to a
Website previously paired cell phone; SYNC will
then attempt to call the emergency
www.owner.ford.com services.
www.syncmyride.ca
www.syncmaroute.ca Before making the call:
• SYNC provides a short window of time
See Supplementary Restraints System (about 10 seconds) to cancel the call.
(page 44). Important information about If you fail to cancel the call, SYNC
airbag deployment is in this chapter. attempts to dial 911.
See Roadside Emergencies (page 297). • SYNC says the following, or a similar
Important information about the fuel pump message: "SYNC will attempt to call
shut-off is in this chapter. 911, to cancel the call, press Cancel on
your screen or press and hold the
To switch 911 Assist on and off please view phone button on your steering wheel."
the settings information. See Settings
(page 541). If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
To make sure that 911 Assist works message plays for the 911 operator, and
correctly: then the occupant(s) in your vehicle is able
• SYNC must be powered and working to talk with the operator. Be prepared to
properly at the time of the incident and provide your name, phone number and
throughout feature activation and use. location immediately, because not all 911
systems are capable of receiving this
• The 911 Assist feature must be set on
information electronically.
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.

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 SYNC™ 3 (If Equipped)

911 Assist May Not Work If • Do not attempt to service or repair the
system. Have an authorized dealer
• Your cellular phone or 911 Assist check your vehicle.
hardware sustains damage in a crash.
• Do not operate playing devices if the
• The vehicle's battery or the SYNC power cords or cables are broken, split
system has no power. or damaged. Place cords and cables
• The phone(s) thrown from your vehicle out of the way, so they do not interfere
are the ones paired and connected to with the operation of pedals, seats,
the system. compartments or safe driving abilities.
911 Assist Privacy Notice • Do not leave playing devices in your
vehicle during extreme conditions as it
When you switch on 911 Assist, it may could cause them damage. See your
disclose to emergency services that your device's user guide for further
vehicle has been in a crash involving the information.
deployment of an airbag or activation of • For your safety, some SYNC 3 functions
the fuel pump shut-off. Certain versions or are speed-dependent. Their use is
updates to 911 Assist may also be capable limited to when your vehicle is traveling
of electronically or verbally disclosing to at speeds under 3 mph (5 km/h). Make
911 operators your vehicle location or other sure that you review your device's
details about your vehicle or crash to assist manual before using it with SYNC 3.
911 operators to provide the most
appropriate emergency services. If you do Speed-restricted Features
not want to disclose this information, do
not switch the feature on. Some features of this system may be too
difficult to use while your vehicle is moving
Safety Information so they are restricted from use unless your
vehicle is stationary.
WARNING
• Screens crowded with information,
Driving while distracted can result in such as Point of Interest reviews and
loss of vehicle control, crash and ratings, SiriusXM Traffic and Travel Link
injury. We strongly recommend that sports scores, movie times or ski
you use extreme caution when using any conditions.
device that may take your focus off the • Any action that requires you to use a
road. Your primary responsibility is the safe keyboard is restricted, such as entering
operation of your vehicle. We recommend a navigation destination or editing
against the use of any hand-held device information.
while driving and encourage the use of
voice-operated systems when possible. • All lists are limited so the user can view
Make sure you are aware of all applicable fewer entries (such as phone contacts
local laws that may affect the use of or recent phone call entries).
electronic devices while driving. See the following chart for more specific
examples.

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Restricted features

Cellular Phone Pairing a Bluetooth phone.

Browsing of list entries is limited for phone contacts and
recent phone calls.
System Functionality Editing the keypad code.
Enabling Valet Mode.
Editing settings while the rear view camera or active park
assist are active.
Wi-Fi Editing Wi-Fi settings.
Editing the list of wireless networks.
Connecting to a new Wi-Fi network.
Text Messages Viewing received text messages.
Navigation Using the keyboard to enter a destination.
Adding or editing Navigation Favorites entries or Avoid
Areas.

Website
Creating a SYNC Owner Account
www.syncmaroute.ca
Why do I need a SYNC owner account?
• Essential for keeping up with the latest Updating Your System
software and connected features.
• Access to customer support for any You can choose to download the update
questions you may have. onto a USB drive or use Wi-Fi to deliver
automatic updates.
• Maintain account permissions.
Visit the website to sign up and register. USB Updates
To use the USB update you need to log
Website into your owner account and visit the SYNC
software update page.
www.owner.ford.com
www.syncmyride.ca
Website

www.owner.ford.com
www.syncmyride.ca

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Website
To connect your system to Wi-Fi,
www.syncmaroute.ca select:
Menu Item
The website notifies you if an update is
available. You can then select to download Settings
the update.
Wi-Fi
You will need an empty USB drive. Please
check the website for minimum Available You can then select your
requirements. Once you have inserted the Wi-Fi Wi-Fi network. You may
USB drive into your computer, choose to Networks have to enter the security
start the download. Follow the instructions code if the network is
provided to download the files to the USB secured. The system
drive. confirms when it has
connected to the network.
The installation of most files occurs in the
background, and does not interrupt your
use of the system. Navigation updates You must also give the system permission
cannot be installed in the background, to update automatically. Upon vehicle
because the files are too large. delivery, the System asks you if you would
like to use the automatic update feature.
To install the update in your vehicle, If you agree to automatic updates, you can
remove anything that is plugged in the USB press OK to confirm. If this selection does
ports on the media hub and plug in the not appear upon vehicle delivery you can
USB drive containing the update. When access it through the General Settings. See
the USB drive is plugged in, the installation Settings (page 541). You can also perform
should begin immediately. After a a master reset. See SYNC™ 3
successful installation, the update is Troubleshooting (page 553).
available the next time the vehicle is
started. If you would like to switch this feature
Please refer to the website for any further on later, select:
actions.
Menu Item
Updating Over Wi-Fi Settings
To update your System over Wi-Fi your
General
vehicle must be within the range of a Wi-Fi
access point. Data rates may apply. Automatic From this menu, you can
System enable automatic updates.
Updates If you have not done so
already, the system
prompts you to set up a
Wi-Fi connection when you
enable this feature.

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When Wi-Fi and automatic updates are Privacy Information

enabled, your system checks for software
updates periodically. If a new version is When you connect a cellular phone to
available, it downloads at that time. SYNC 3, the system creates a profile within
Software downloads can take place for up your vehicle that links to that cellular
to 30 minutes after you have switched your phone. This profile helps in offering you
vehicle off. The updates do not interrupt more cellular features and operating more
the normal use of your SYNC 3 system. If efficiently. Among other things, this profile
a download does not complete for any may contain data about your cellular
reason, the download continues where it phone book, text messages (read and
left off at the next Wi-Fi connected unread), and call history, including history
opportunity. Upon activation of an update, of calls when your cell phone was not
a banner displays on the touchscreen connected to the system. In addition, if you
indicating the system update. Select the connect a media device, the system
icon to see more detail. This icon displays creates and retains an index of supported
for two ignition cycles. media content. The system also records a
short diagnostic log of approximately 10
To switch this feature off: minutes of all recent system activity. The
log profile and other system data may be
Menu Item used to improve the system and help
diagnose any problems that may occur.
Settings
The cellular profile, media device index,
General and diagnostic log remain in your vehicle
unless you delete them and are generally
Automatic In this menu selection, you accessible only in your vehicle when the
System can change the selection cellular phone or media player is
Updates for automatic updates to connected.
OFF.
If you no longer plan to use the system or
Support your vehicle, we recommend you perform
a Master Reset to erase all stored
The SYNC support team is available to information. You can find more information
help you with any questions you are not about the Master Reset in General
able to answer on your own. Settings. See Settings (page 541). System
data cannot be accessed without special
Monday-Saturday, 8:30am-8:00pm EST. equipment and access to your vehicle's
For Ford: SYNC 3 module. Ford Motor Company and
Ford of Canada do not access the system
United States: 1-800-392-3673.
data for any purpose other than as
Canada: 1-800-565-3673. described absent consent, a court order,
Times are subject to change due to or where required by law enforcement,
holidays. other government authorities, or other third
parties acting with lawful authority. Other
parties may seek to access the information
independently of Ford Motor Company and
Ford of Canada.

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 SYNC™ 3 (If Equipped)

HOME SCREEN

E205446

Item Tile Home screen display

A Audio Shows the active media source.

If your vehicle does not have navigation, this space
contains the compass.
B Phone The name of the connected phone appears on the
screen. The status of the phone features also
appear. This includes signal strength, battery charge,
911 assist setting state (On or Off), text messaging
and roaming.
C 1 This map displays your current location or current
Navigation
route in real time.
When you have navigation active, you also see the
next turn and the length of time and distance to
your destination.

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Item Tile Home screen display

If your vehicle does not have navigation, this space

contains the audio information.
1 If equipped.

You can touch any of the feature displays You can access each feature controlled by
to access that feature. SYNC 3 through a variety of commands.
To activate the SYNC 3 voice
Anytime you select the home button, the
commands push the voice
system returns you to this screen. E142599 button on the steering wheel and
wait for the prompt.
USING VOICE RECOGNITION
___ is a dynamic listing, meaning that it can
The SYNC 3 system allows you to use voice be the name of anything, such as artist, the
commands, to control features like audio name of contact or number. The context
and climate controls. By using voice and the description of the command tell
commands, you can keep your hands on you what to say for this dynamic option.
the wheel and your eyes on the road. There are some commands that work for
every feature, these commands are:

Voice Command Action and Description

Main Menu Brings you to the main menu.

Go back Returns you to the previous screen.
Cancel Ends the voice session.
List of Commands Gives you a list of possible voice commands.
___ List of Commands You can name any feature and the system gives a list of
commands available for the feature. For example, you could
say:
Phone List of Commands
Navigation List of Commands
Next Page You can use this command to view the next page of options on
any screen where multiple pages of choices are given.
Previous Page You can use this command to view the previous page of options
on any screen where multiple pages of choices are given.
Help Gives you available commands you can use on the current
screen.

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 SYNC™ 3 (If Equipped)

Included here are some of the most Audio Voice Commands

popular commands for each SYNC 3
feature. ___ is a dynamic listing, meaning that for
audio voice commands it can be the name
of a Sirius channel or a channel number, a
radio frequency number, or the name of an
artist, album, song or a genre.

To control the media features, press the voice button and when prompted, say:
Voice command Description

Sirius Channel ___ 1 You can say the Sirius channel name or number
such as "Sirius channel 16".
You can also turn to a Sirius channel by saying the channel's name, such as "The Pulse".
AM ___ Allows you to tune to a specific FM or AM
frequency such as "88.7 FM" or "1580 AM".
FM ___
FM ___ HD ___ 1 Allows you to tune to a specific HD frequency
such as “88.7 FM HD 1”.
Bluetooth Audio Allows you to listen to music on your Bluetooth-
connected device.
USB Allows you to listen to music on your USB
connected device.
Play Genre ___ For USB audio only, you can say the name of an
artist, album, song or a genre to listen to that
Play Playlist ___ selection. Your system must finish indexing
Play Artist ___ before this option is available. For example, you
could say "Play artist, The Beatles" or "Play song,
Play Album ___ Penny Lane".
Play Podcast ___
Play Song ___
Play Audiobook ___
Browse ___ For USB audio only, you can say the name of an
artist, album, or a genre to browse by that selec-
tion. Your system must finish indexing before this
option is available. For example you can say
"Browse The Beatles" or "Browse folk".
1 This option may not be available in all markets or may require a subscription.

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Climate Voice Commands ___ is a dynamic listing, meaning that for

climate voice commands it can be the
You can control the temperature of the desired degrees for the temperature
vehicle using voice commands. setting.

To adjust the temperature, say:

Voice command Description

Climate Set Temperature ___ Adjust the temperature between 60–85°F

(15.5–29.5°C).
Climate Help

Phone Voice Commands

Pairing a Phone
You can use voice commands to connect
your Bluetooth-enabled phone to the
system.

To pair your phone, press the voice button and when prompted, say:
Voice command Description

Pair Phone Follow the on-screen instructions to complete the pairing

process. See Settings (page 541).

Making Calls
___ is a dynamic listing, meaning that for
phone voice commands it can be the name
of the contact you wish to call or the digits
you want to dial.

Press the voice button and say a command similar to the following:
Voice command Description

Call ___ Allows you to call a specific contact from your phonebook
such as "Call Jenny".
Call ___ at ___ Allows you to call a specific contact from your phonebook
at a specific location such as "Call Jenny at Home".
Dial ___ Allows you to dial a specific number such as “Dial 867-5309”.

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 SYNC™ 3 (If Equipped)

Please make sure that you are saying the contact list.
contact name exactly as it appears in your

Once you have provided the digits of the phone number, you can say the following
commands:
Voice Command Description

<0-9> If the full number was not entered with the first command, you
can continue saying the number.
Dial Tells SYNC 3 to make the phone call.
Delete Tells SYNC 3 to erase the last block of digits stated.
Clear Tells SYNC 3 to erase the entire number.

Text Message Voice Commands

To access text message options, press the voice button and say:
Voice command Description

Listen to Message
Listen to text message ___ You can say the number of the message you
would like to hear.
Reply to Message

___ is a dynamic listing, meaning that for

Navigation Voice Commands (If navigation voice commands it can be a POI
Equipped) category or an address.

Setting a Destination
You can use any of the following
commands to set a destination or find a
point of interest.

You can find an address, a point of interest (POI), or search for points of interest
by category:
Voice command Description

Find an Address Allows you to enter the address search functionality.

Find a ___ State the name of the POI category you would like to search for
such as "Find restaurants".
Find POI Allows you to enter the POI search functionality.

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 SYNC™ 3 (If Equipped)

Voice command Description

Find Intersection Allows you to enter the intersection search functionality.

Destination Nearest State the name of the POI category you would like to search for
___ nearby such as "Destination nearest restaurants".
Destination Previous Allows you to see a list of your previous destinations.
Destination
Destination Home Allows you to route to your home address.

In addition, you can say these commands when a route is active:

Voice command Description

Cancel Route Cancels the current route.

Detour Allows you to select an alternate route.
Repeat Instruction Repeats the last guidance prompt.
Show Route Displays the active route.
Where Am I Provides current location.
Zoom in Allows you to zoom in on the map.
Zoom out Allows you to zoom out from the map.

Mobile App Voice Commands (If Equipped)

The following voice commands are always available:
Voice command Description

Mobile Apps SYNC 3 will prompt you to say the name of an app to start it on
SYNC 3.
List Mobile Apps SYNC 3 will list all of the currently available Mobile Apps.
Find New Apps SYNC 3 will search and connect to compatible app(s) running on
your mobile device.

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 SYNC™ 3 (If Equipped)

There are also voice commands that you can use when app(s) are connected to
SYNC 3:
Voice command Description

Say the name of an At any time, you can say the name of a mobile app to start the
app mobile app on SYNC 3.
Say the name of an SYNC 3 will list the available voice commands for the specified
app, followed by app if the app is running on SYNC 3.
help

SiriusXM Traffic and Travel Link

Voice Commands (If Equipped)
SiriusXM Traffic and Travel Link may not
be available in all markets. Activation and
a subscription are required.

You can say the following commands to access SiriusXM Traffic and Travel Link:
Voice command Description

Show Traffic Displays a list of traffic incidents.

Show Weather Map Displays the current weather map.
Show Fuel Prices Displays a list of fuel prices.
Show 5 Day Fore- Displays the 5 day weather forecast.
cast
Help

Voice Settings Commands

You can say the following commands to access the voice settings:
Voice command Description

Voice Settings Allows you to enter the voice settings functionality.

Interaction Mode Sets standard prompting with longer prompts.
Standard
Interaction Mode Sets advanced prompting with shorter prompts.
Advanced
Phone Confirmation On Allows the system to confirm before making a phone call.

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 SYNC™ 3 (If Equipped)

Voice command Description

Phone Confirmation Off The system does not confirm before placing a call.
Voice Command Lists On The system displays a short list of available commands.
Voice Command Lists Off The system does not display the list of commands.

You can use the volume control to adjust To disable this automatic fan speed
the volume of the system voice prompts. reduction feature during voice sessions,
While prompt is active, adjust the volume press and hold the climate control AC and
control up or down to your desired setting. Recirculated air buttons simultaneously,
release and then increase fan speed within
Note: Depending on the current climate 2 seconds. To re-enable this feature, repeat
control settings, the fan speed may the above sequence.
automatically go down while issuing voice
commands or while making and receiving
phone calls via SYNC to reduce the amount
of background noise in the vehicle. The fan
speed will automatically return to normal
operation once the voice session ends. Fan
speed can also be adjusted normally during
a voice session, simply press fan buttons (or
turn fan knob) to increase or decrease fan
speed to desired setting.

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 SYNC™ 3 (If Equipped)

ENTERTAINMENT

E205443

Message Message and description

A Sources
B Direct Tune
C Presets

You can access these options using the Sources

touchscreen or voice commands.
Press this button to select the source of
media you want to listen to.

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 SYNC™ 3 (If Equipped)

Menu item

AM
FM
SIRIUS 1

CD 1

USB The name of the USB that is plugged in displays here.

Bluetooth Stereo
Apps If you have SYNC 3 compatible apps on your connected smart phone, they
display here as individual source selections.
1 This feature may not be available in all markets and requires an active subscription.

AM/FM Radio Once you have entered the station's

call numbers, you can select:
Tuning a Station
Menu item Action and descrip-
You can use the tune or seek controls on tion
the radio bezel to select a station.
Enter Press to begin
To tune a station using the playing the station
touchscreen, select: you have entered.

Menu item Cancel Press to exit

without changing
Direct Tune the station.

A pop up appears, allowing you to type in Presets

the frequency of a station. You can only
enter a valid station for the source you are To set a new preset, tune to the station
currently listening to. and then press and hold one of the
memory preset buttons. The audio mutes
You can press the backspace button to briefly while the system saves the station
delete the previously entered number. and then returns.
There are two preset banks available for
AM and three banks for FM. To access
additional presets, tap the preset button.
The indicator on the preset button shows
which bank of presets you are currently
viewing.

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 SYNC™ 3 (If Equipped)

SIRIUS® Satellite Radio (If For more information on extended

Activated) subscription terms (a service fee is
required), the online media player and a
Note: This feature may not be available in list of SIRIUS satellite radio channels, and
all markets and requires an active other features, please visit
subscription. www.siriusxm.com in the United States,
www.siriusxm.ca in Canada, or call SIRIUS
at 1-888-539-7474.
Note: SIRIUS reserves the unrestricted right
to change, rearrange, add or delete
programming. This includes canceling,
moving or adding particular channels, and
E234451 its prices, at any time, with or without notice
SIRIUS satellite radio is a to you. Ford Motor Company shall not be
subscription-based satellite radio service responsible for any such programming
that broadcasts a variety of music, sports, changes.
news, weather, traffic and entertainment Note: This receiver includes the eCos
programming. Your factory-installed real-time operating system. eCos is
SIRIUS satellite radio system includes published under the eCos License.
hardware and a limited subscription term
that begins on the date of sale or lease of
your vehicle. See an authorized dealer for
availability.

The following buttons are available for Sirius:

Menu item Action and description

Browse Touch this button to see a list of available stations.

Direct Tune A pop-up appears, allowing you to type in the call numbers of
a station.
Once you enter the stations call numbers, you can select:
Enter The system tunes to the station you select.
Cancel You exit the pop-up and the current station
continues to play.
You can press the backspace button to delete the previous
number.

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 SYNC™ 3 (If Equipped)

Menu item Action and description

Replay Replay audio on the current channel. You can replay approx-
imately 45 minutes of audio as long as you remain tuned to
the current station. Changing stations erases the previous
audio.
Live When you are in replay mode, you are not
able to select a different preset until you
return to live audio. Pressing this button
returns you to the live broadcast.
ALERT Save the current song, artist, or team as a favorite. The system
alerts you when it plays again on any channel.
Selecting this button allows you to enable and edit alerts. See
Settings (page 541).

There are three preset banks available for

Memory Presets SIRIUS. To access additional presets, tap
the preset button. The indicator on the
To set a preset, tune to the station then
preset button shows which bank of presets
press and hold one of the memory preset
you are currently viewing.
buttons. The audio mutes briefly while the
system saves the station and returns once Satellite Radio Electronic Serial
the station is stored. Number (ESN)
You need your ESN to activate, modify or
track your satellite radio account. See
Settings (page 541).

SIRIUS Satellite Radio Reception Factors and Troubleshooting

Potential reception issues

Antenna obstructions For optimal reception performance, keep the antenna clear
of snow and ice build-up and keep luggage and other
materials as far away from the antenna as possible.
Terrain Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and thunder-
storms can interfere with your reception.
Station overload When you pass a ground-based broadcast-repeating tower,
a stronger signal may overtake a weaker one and the audio
system may mute.
Satellite radio signal Your display may show ACQUIRING... to indicate the interfer-
interference ence and the audio system may mute.

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 SYNC™ 3 (If Equipped)

Troubleshooting tips

Message Cause Action

Acquiring Signal Radio requires more than two No action required. This
seconds to produce audio for message should disappear
the selected channel. shortly.
Satellite antenna fault There is an internal module or If this message does not clear
system failure present. shortly, or with an ignition key
SIRIUS system failure cycle, your receiver may have
a fault. See an authorized
dealer for service.
Invalid Channel The channel is no longer avail- Tune to another channel or
able. choose another preset.
Unsubscribed Channel Your subscription does not Contact SIRIUS at 1-888-539-
include this channel. 7474 to subscribe to the
channel, or tune to another
channel.
Satellite acquiring The signal is lost from the The signal is blocked. When
signal… SIRIUS satellite or SIRIUS you move into an open area,
tower to your vehicle antenna. the signal should return.
Updating… Update of channel program- No action required. The
ming in progress. process may take up to three
minutes.
Questions? Call 1- Your satellite service is no Contact SIRIUS at 1-888-539-
888-539-7474 longer available. 7474 to resolve subscription
issues.
None found. Check All the channels in the selected Use the channel guide to turn
channel guide. category are either skipped or off the Lock or Skip function on
locked. that station.
SIRIUS Subscription SIRIUS has updated the chan- No action required.
updated nels available for your vehicle.

To activate HD radio, please see the Radio

HD Radio™ Information (If Settings in the Settings Chapter. See
Available) Settings (page 541).
Note: This feature may not be available in Note: HD Radio broadcasts are not
all markets. available in all markets.

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 SYNC™ 3 (If Equipped)

HD Radio technology is the digital The HD logo is grey when acquiring a digital
evolution of analog AM/FM radio. Your station, and then changes to orange when
system has a special receiver that allows digital audio is playing. When this logo is
it to receive digital broadcasts (where available, you may also see Title and Artist
available) in addition to the analog fields on-screen.
broadcasts, it already receives. Digital The multicast indicator appears in FM
broadcasts provide a better sound quality mode (only) if the current station is
than analog broadcasts with free, broadcasting multiple digital broadcasts.
crystal-clear audio and no static or The highlighted numbers signify available
distortion. For more information, and a digital channels where new or different
guide to available stations and content is available. HD1 signifies the main
programming, please visit: programming status and is available in
analog and digital broadcasts. Other
Website multicast stations (HD2 through HD7) are
only available digitally.
www.hdradio.com
Note: There is also an additional feature
When HD Radio is on and you tune to a for stations that have more than 1 HD
station broadcasting HD Radio technology, multicast (For example, HD1 or HD2). The
you may notice the following indicators on HD logo and Radio text appears as a button.
your screen: Pressing this button allows you cycle
through all of the HD stations on that
specific frequency. For example, if you are
on 101.1 and it has HD1, HD2, HD3, pressing
the button repeatedly causes the radio to
cycle through the HD stations in a cyclic
increasing order.

E142616

When HD Radio broadcasts are active, you can access the following functions:
Message Action and description

Presets Allows you to save an active channel as a memory preset.

Touch and hold a memory preset slot until the sound returns.
There is a brief mute while the radio saves the station. Sound
returns when the channel saves. When switching to an HD2
or HD3 memory preset, the sound mutes before the digital
audio plays, because the system has to reacquire the digital
signal.
Note: As with any station you save, you cannot access the saved station if your vehicle is
outside the station’s reception area.

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HD Radio Reception and Station Troubleshooting

Potential reception issues

Reception area If you are listening to a multicast station and you are on the
fringe of the reception area, the station may mute due to
weak signal strength.
If you are listening to HD1, the system changes back to the
analog broadcast until the digital broadcast is available again.
However, if you are listening to any of the possible HD2-HD7
multicast channels, the station mutes and stays muted unless
it is able to connect to the digital signal again.
Station blending When the system first receives a station (aside from HD2-
HD7 multicast stations), it first plays the station in the analog
version. Once the receiver verifies the station is an HD Radio
station, it shifts to the digital version. Depending on the station
quality, you may hear a slight sound change when the station
changes from analog to digital. Blending is the shift from
analog to digital sound or digital back to analog sound.

In order to provide the best possible

experience, use the contact form to report
any station issues found while listening to
a station broadcasting with HD Radio
technology. Independent entities own and
operate each station. These stations are
responsible for ensuring all audio streams
and data fields are accurate.

Potential station issues

Issues Cause Action

Echo, stutter, skip or This is poor time alignment by No action required. This is a
repeat in audio. the radio broadcaster. broadcast issue.
Increase or decrease in
audio volume.
Sound fading or The radio is shifting between No action required. The recep-
blending in and out. analog and digital audio. tion issue may clear up as you
continue to drive.
There is an audio mute The digital multicast is not No action required. This is
delay when selecting available until the HD Radio normal behavior. Wait until the
HD2 or HD3, multicast broadcast is decoded. Once audio is available.
preset or Direct Tune. decoded, the audio is available.

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Potential station issues

Issues Cause Action

Cannot access HD2 or The previously stored multicast No action required. The station
HD3 multicast channel preset or direct tune is not is not available in your current
when recalling a preset available in your current recep- location.
or from a direct tune. tion area.
Text information does Data service issue by the radio 1
Fill out the station issue form.
not match currently broadcaster.
playing audio.
There is no text Data service issue by the radio Fill out the station issue form.
information shown for broadcaster. 1

currently selected
frequency.
1 You can find the form here:

Website

http://www.ibiquity.com/automotive/report_radio_station_experiences

HD Radio Technology manufactured under CD (If equipped)

license from iBiquity Digital Corp. U.S. and
foreign patents. HD Radio and the HD and Once you select this option, the system
HD Radio logos are proprietary trademarks returns you to the main audio screen.
of iBiquity Digital Corp. Ford Motor The current audio information appears on
Company and iBiquity Digital Corp. are not the screen.
responsible for the content sent using HD
Radio technology. Content may be
changed, added or deleted at any time at
the station owner's discretion.

The following buttons are also available:

Button Function

Browse You can use the browse button to select a track.

Repeat Select this button and a small number one displays to indicate
the track is set to repeat.

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Button Function

For MP3 CDs, this button allows you to toggle through repeat
off, repeat one track (a small number one displays), and repeat
current folder (a small folder displays).
Shuffle Select the shuffle symbol to have the audio on the disk play
in random order.

You can use the forward, reverse, pause or Bluetooth Stereo or USB
play buttons to control the audio playback.
Bluetooth Stereo and USB allow you to
access media that you store on your
Bluetooth device or USB device such as
music, audio books or podcasts.

The following buttons are available for Bluetooth and USB:

Button Function

Repeat Pressing the repeat button toggles the repeat setting through
three modes: repeat off (button not highlighted), repeat all
(button highlighted) and repeat track (button highlighted with
a small number one).
Shuffle Play the tracks in random order.

You can use the forward, reverse, pause or For some devices, SYNC 3 is able to
play buttons to control the audio playback. provide 30-second skip buttons when you
listen to audio books or podcasts. These
To get more information about the buttons allow you to skip forward or
currently playing track, press the cover art backward within a track.
or Info button.
While playing audio from a USB device you
can look for certain music by selecting the
following:

Button Function

Browse If available, displays the list of tracks in the

Now Playing playlist.
New Search This option, which is available under
browse, allows you to play all tracks or to
filter the available media into one of the
below categories.
Play All

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Button Function

Playlists
Artists
Albums
Songs
Genres
Podcasts
Audio books
Composers
A-Z Jump This button allows you to choose a specific
letter to view within the category you are
browsing.
Explore Device If available, this allows you to browse the
folders and files on your USB device.

Select this option to play audio from your

USB Ports USB device.

Apps
The system supports the use of certain
audio apps such as iHeartRadio through a
USB or bluetooth-enabled device.
Each app gives you different on-screen
options depending on the app's content.
See Apps (page 538).

Supported Media Players, Formats

and Metadata Information
E211463
The system is capable of hosting nearly
The USB ports are in the center console or any digital media player, including iPod,
behind a small access door in the iPhone, and most USB drives.
instrument panel. Supported audio formats include MP3,
This feature allows you to plug in USB WMA, WAV, AAC, and FLAC.
media devices, memory sticks, flash drives Supported audio file extensions include
or thumb drives, and charge devices if they MP3, WMA, WAV, M4A, M4B, AAC, and
support this feature. FLAC.

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Supported USB file systems include: FAT, CLIMATE

exFAT, and NTFS.
SYNC 3 is also able to organize the media Touch the climate button on the
from your USB device by metadata tags. touchscreen to access your climate control
Metadata tags, which are descriptive features. Depending on your vehicle line
software identifiers embedded in the and option package, your climate screen
media files, provide information about the may look different from one of the screens
file. shown below. Your screen may not contain
all of the features shown.
If your indexed media files contain no
information embedded in these metadata Note: You can switch temperature units
tags, SYNC 3 may classify the empty between Fahrenheit and Celsius. See
metadata tags as unknown. Settings (page 541).
SYNC 3 is capable of indexing up to
50,000 songs per USB device, for up to 10
devices.

E206820

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A Driver temperature: Touch up or down to adjust the temperature.

B Heated steering wheel: Touch this icon to switch the heated steering wheel
on and off. It takes about 5 minutes to warm the steering wheel to 74°F (23.3°C)
in temperatures as low as -4°F (-21.7°C). The wheel maintains an approximate
temperature of 90°F (32.2°C) and operates independently from the heated
seats and other climate-control functions. The heating element is in between
the leather covering and foam core to help provide maximum heat without
adversely affecting the feel of the steering wheel.
Note: This feature only functions when you switch the engine on.
Note: The heated steering wheel may remain on after remote starting the
vehicle, based on your remote start settings. The heated steering wheel may
also turn on when you start your vehicle, if it was on when you switched your
vehicle off.
Note: For steering wheels with wood trim, the heating feature will not heat the
wheel between the 10 and 2 o'clock positions.
C Defrost: A pop up appears on the screen to display the defrost options.
MAX Defrost: Touch the button to maximize defrosting. Air flows through the
windshield vents, the fan automatically adjusts to the highest speed and the
driver and passenger temperatures are set to HI. You can use this setting to
defog or clear a thin covering of ice from the windshield. The heated rear window
also automatically turns on when you select MAX Defrost.
Defrost: Distributes air through the windshield defroster vents and demister
vents.
D AUTO: Touch the button to switch on automatic operation. Select the desired
temperature using the temperature control. The system adjusts fan speed, air
distribution, air conditioning operation, and selects outside air or recirculated
air to heat or cool the vehicle in order to maintain the desired temperature.
E Power: Touch the button to switch the system on and off. Switching off the
climate control system prevents outside air from entering the vehicle.
F DUAL: This button lights up when the passenger controls are active. To switch
it off and link the passenger temperature to the driver temperature, touch the
DUAL button.
Note: the passenger side temperature and the DUAL indication automatically
turn on when you or your passenger adjust the passenger temperature.
G Passenger temperature: Touch up or down to adjust the temperature.
H Fan speed: Touch up or down to increase or decrease the volume of air that
circulates in your vehicle.
Note: You cannot adjust the fan speed when the system is set to AUTO or MAX
A/C.
I A/C: A pop-up appears on the screen to display the air conditioning options.

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MAX A/C: Touch the button to activate and maximize cooling. The driver and
passenger temperatures are set to LO, recirculated air flows through the
instrument panel vents, air conditioning automatically turns on and the fan
automatically adjusts to the highest speed.
A/C: Touch to switch the air conditioning on or off. Use A/C with recirculated
air to improve cooling performance and efficiency.
Note: In certain conditions (for example, Max Defrost), the air conditioning
compressor may continue to operate even when you switch the air conditioning
A/C button off.
Recirculated air: Touch to switch the recirculated air on or off. When
recirculated air is on, it may reduce the amount of time needed to cool down
the interior (when used with A/C) and help reduce odors from reaching the
interior.
Note: Recirculatied air may turn off automatically (or the system may not allow
recirculatied air to turn on) in all airflow modes except MAX A/C to reduce risk
of fogging. It may also turn on and off automatically in Panel or Panel/Floor
airflow modes during hot weather in order to improve cooling efficiency.
J Manual airflow distribution controls: Select these controls individually,
together, or with Defrost to direct the air flow to the area you desire.
Panel: Distributes air through the instrument panel vents.
Floor: Distributes air through the demister vents, floor vents and rear seat floor
vents.

Hands-free calling is one of the main

features of the system. Once you pair your
PHONE cell phone, you can access many options
using the touchscreen or voice commands.
WARNING While the system supports a variety of
Driving while distracted can result in features, many are dependent on your cell
loss of vehicle control, crash and phone’s functionality.
injury. We strongly recommend that
you use extreme caution when using any Pairing Your Cell Phone for the
device that may take your focus off the First Time
road. Your primary responsibility is the safe Pair your Bluetooth-enabled phone with
operation of your vehicle. We recommend the system before using the functions in
against the use of any hand-held device hands-free mode.
while driving and encourage the use of
voice-operated systems when possible. Switch on Bluetooth on your device to
Make sure you are aware of all applicable begin pairing. See your phone’s manual if
local laws that may affect the use of necessary.
electronic devices while driving.

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3. Confirm that the six-digit number

To add a phone, select: appearing on your phone matches the
six-digit number on the touchscreen.
Menu Item
4. The touchscreen indicates when the
Add Phone pairing is successful.
5. Your phone may prompt you to give
1. Follow the on-screen instructions. the system permission to access
2. A prompt alerts you to search for the information. To check your phone’s
system on your phone. compatibility, see your phone’s manual
or visit the website.
3. Select your vehicle's make and model
as it displays on your phone. At a minimum, most cell phones with
Bluetooth wireless technology support the
4. Confirm that the six-digit number
following functions:
appearing on your phone matches the
six-digit number on the touchscreen. • Answering an incoming call.
5. The touchscreen indicates when the • Ending a call.
pairing is successful. • Dialing a number.
6. Your phone may prompt you to give • Call waiting notification.
the system permission to access • Caller identification.
information. To check your phone’s
compatibility, see your phone’s manual Other features, such as text messaging
or visit the website. using Bluetooth and automatic phonebook
download, are phone-dependent features.
Alternatively, to add a phone, select:
To check your phone’s compatibility,
Menu Item see your phone’s manual or visit the
website:
Add Phone
Websites
Then select:
owner.ford.com
Discover Other Bluetooth Devices www.syncmyride.ca
www.syncmaroute.ca
1. Follow the on-screen instructions.
2. Select your phone's name when it Phone Menu
appears on the touchscreen.
This menu becomes available after pairing
a phone.

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E205447

Item Menu Item Action and Description

A Recent Call Displays your recent calls.

List You can place a call by selecting an entry from this list.
You can also sort the calls by selecting the drop down menu at
the top of the screen. You can choose:
All Incoming Outgoing Missed
B Contacts All of your contacts from your phone display in alphabetical
order.
A-Z Jump Selecting this button allows
you to choose a specific letter
to view.
C Phone Displays the name of your phone and takes you to the phone
Settings settings options.
From this menu, you can pair subsequent devices, set ring tones
and alerts. See Settings (page 541).

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Item Menu Item Action and Description

D Text Displays all recent text messages.

Messages
E Phone Use this keypad to dial in a phone number.
Keypad Use the backspace button to delete numbers.
Call Press this button to begin a
call.
F Do Not Touch this button to send all calls directly to your voicemail.
Disturb New text message notifications are not displayed on the screen
and all ringtones and alerts are set to silent.

Users with phones having voice services

may see a button to access the feature.
For example, iPhone users see a Siri button.
A press and hold of the voice button on the
steering wheel also accesses this feature.

Making Calls
There are many ways to make calls from
the SYNC 3 system, including using voice
commands. See Using Voice
Recognition (page 505). You can use the
touchscreen to place calls as well.

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To call a number in your contacts, To accept the call, select:

select:
Menu Item
Menu Item Action and Description
Accept
Contacts You can then select the Note: You can also accept the call by
name of the contact you pressing the phone button on the steering
want to call. Any numbers wheel.
stored for that contact
display along with any To reject the call, select:
stored contact photos. You
can then select the Menu Item
number that you want to
call. The system begins the Reject
call. Note: You can also reject the call by
pressing the phone button on the steering
To call a number from your recent calls, wheel.
select:
Ignore the call by doing nothing. SYNC 3
Menu Item Action and Description logs it as a missed call.
Recent Call You can then select an During a Phone Call
List entry that you want to call.
The system begins the call. During a phone call, the contacts name
and number display on the screen along
To call a number that is not stored in with the call duration.
your phone, select: The phone status items are also visible:
Menu Item Action and Description • Signal Strength.
• Battery.
Phone Select the digits of the
Keypad number you wish to call. • 911 Assist (United States and Canada
only). See Settings (page 541).
Call The system begins the call. You can select any of the following during
Pressing the backspace button deletes the an active phone call:
last digit you typed.

Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available.

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 SYNC™ 3 (If Equipped)

Item
Item
Privacy Transfer the call to
End Call Immediately end a the cell phone or
phone call. You can back to SYNC 3.
also press the
button on the Text Messaging
steering wheel.
Note: Downloading and sending text
Keypad Press this to access messages using Bluetooth are cell
the phone keypad. phone-dependent features.
Mute You can switch the Note: Certain features in text messaging
microphone off so are speed-dependent and not available
the caller does not when your vehicle is traveling at speeds over
hear you. 3 mph (5 km/h).

Receiving a Text Message

When a new message arrives, an audible tone sounds and the screen displays a
pop-up with the caller name and ID, if supported by your cell phone. You can select:
Menu Item Action and Description

Hear It Have SYNC 3 read the message to you.

View View the text on the touchscreen.
Call To call the sender.
Reply You can select from 15 preset messages. Press the message
that you would like to use and confirm to send the message.
SYNC 3 confirms when the message is sent successfully.
Close To exit the screen.

Apple CarPlay and Android Auto disable

Smartphone Connectivity (If Equipped) some SYNC 3 features.
SYNC 3 allows you to use Apple CarPlay Most Apple CarPlay and Android Auto
and Android Auto to access your phone. features use mobile data.
When you use Apple CarPlay or Android Apple CarPlay
Auto, you can:
Apple CarPlay requires an iPhone 5 or
• Make calls. newer with iOS 7.1 or newer. Updating to
• Send and receive messages. the latest iOS version is recommended.
• Listen to music. 1. Plug your phone into a USB port. See
• Use your phone's voice assistant. USB Port (page 454).

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2. Select Apple CarPlay on the

touchscreen. To disable this feature from the
Settings screen, select:
To disable this feature from the
Settings screen, select: Menu Item

Menu Item Android Auto Preferences

Apple CarPlay Preferences Your device is listed if SYNC detects

Android Auto. Select the name of your
Your device is listed if SYNC detects device and select:
Apple CarPlay. Select the name of your
device and select: Disable

Disable Note: You may need to slide your Settings

screen to the left to select Apple CarPlay
To return to SYNC 3, go to the Apple Preferences or Android Auto Preferences.
CarPlay home screen and select the SYNC To return to SYNC 3, select the
app. speedometer icon in the Android Auto
Note: Contact Apple for Apple CarPlay menu bar at the bottom of the
support. touchscreen, and then touch the option to
return to SYNC.
Android Auto
Note: Contact Google for Android Auto
Android Auto is compatible with most support.
devices with Android 5.0 or newer.
1. Download the Android Auto app to NAVIGATION
your device from Google Play to
prepare your device (this may require Your navigation system is comprised of
mobile data usage). two main features, destination mode and
Note: The Android Auto App may not be map mode.
available within your current market.
Map Mode
2. To switch this feature on from the
Settings screen, scroll left on the Map mode shows advanced viewing
screen and select: comprised of 2D city maps, 3D landmarks
and 3D city models (when available). 2D
Menu Item city maps show detailed outlines of
buildings, visible land use, landscape
Android Auto Preferences features, and detailed railroad
infrastructure for the most essential cities
Enable Android Auto around the globe.
3D landmarks appear as clear, visible
Note: Android Auto must be switched on objects that are typically recognizable and
prior to plugging your device. have a certain tourism value.
You can then plug your device into a USB
port. See USB Port (page 454).

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3D city models are complete 3D models Re-center the map by pressing

of entire city areas including navigable this icon whenever you scroll the
roads, parks, rivers and rendered buildings. map away from your vehicle’s
3D landmarks and city models appear in E207751 current location.
3D map mode only. Coverage of these
varies and improves with updated map Points of Interest (POI)
releases. grouping icon: You can choose
up to three POI icons to display
Select the zoom in icon to see a E207754 on the map. If the chosen POIs
closer view of the map. are located close together or are
at the same location a box is used to
E207752 display a single category icon instead of
Select the zoom out icon to see repeating the same icon, in order to reduce
a farther away view of the map. clutter. When you select the box on the
map, a pop-up appears indicating how
E207753 many POIs are in this location. Select the
pop up to see a list of the available POIs.
You can adjust the view in preset You can scroll through and select POIs
increments. You can also pinch to zoom in from this list.
or out of the map.
The information bar tells you the names If your vehicle is low on charge or fuel,
of streets, cities or landmarks as you hover station icons automatically display on the
over them with the crosshair curser. map.
You can change your view of the map by If you have subscribed to SiriusXM Traffic
tapping on the location indicator icon on and Travel Link (where available), traffic
the right hand side of the screen. You can flow will be indicated on the map by green
choose from the following options: (clear), yellow (slowing), and red
(stopped) road highlights. Traffic flow is
Heading up (2D map) This indicated where the information is
always shows the direction of available and varies across the US.
forward travel to be upward on
E207750 the screen. This view is available You can choose to display traffic icons on
for map scales up to 3 mi (5 km). the map representing twelve different
types of incidents. See Settings (page
North up (2D map) always 541).
shows the northern direction to
You can set a destination by hovering
be upward on the screen.
E207749 above a location and selecting:

3D map mode provides an Button

elevated perspective of the map.
Adjust this viewing angle and Start
E207748 rotate the map 180 degrees by
touching the map twice, and
then dragging your finger along the shaded
bar with arrows at the bottom of the map.

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Destination Mode
To set a destination, press:
Menu Item Description

Destination
Enter a navigation destination in any of the following formats:
Search Street Address
(number, street, city, state)
For example "12 Mainstreet Dearborn MI"
Partial Address
(number, street) if searching in current state
(number, street and zip code (or postal code in Canada)) if searching
out of state
You can enter unique addresses that contain door number prefixes
with or without the prefix. For example, you could enter "6N340
Fairway Lane" or "340 Fairway Lane".
City
(name or zip code)
Point of Interest
(name or category)
Intersection
(street 1 / street 2)
(street 1 and street 2)
(street 1 & street 2)
(street 1 @ street 2)
(street 1 at street 2)
Latitude and Longitude
(##.###### , ##.######)
This is in a decimal degrees format, one to six decimal places are
accepted.
You are given autocomplete options below the address bar to select
as you type.
If you do not give an exact destination, a menu displays with your
possible selections.
Previous Destina- Collections of your last 40 navigation destinations display here.
tions You can select any option from the list to select it as your destination.

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Menu Item Description

Delete Select this option to remove all previous destinations.

All
Home Select to navigate to your set Home destination.
The time it takes to travel from your current location to Home displays.
To set your Home, press:
Home A prompt appears asking if you would like to create a
favorite for home. Select:
Yes Enter a location into the search bar and press:
Save
Work Select to navigate to your set Work destination.
The time it takes to travel from your current location to Work displays.
To set your Work:
Work A prompt appears asking if you would like to create a
favorite for work. Select:
Yes Enter a location into the search bar and press:
Save
Favorites Favorites include any location you have previously saved.
To add Favorites:
Add a Select this button and enter a location into the destination
Favorite bar.
Search Select this option to have the system locate the address
you have entered.
Save Select this button when the address you have entered
appears on the screen.
The address saves as a favorite and you see the favorites screen. You
can now select this address from the favorites screen.
Point of Interest POI categories that may display (based on market and vehicle
(POI) Categories configuration):
Food
Fuel
Hotel
ATM

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Menu Item Description

See All Press to view additional categories. Once you have selected
a category, follow the menus to find what you are looking
for.
Inside of these categories you can search by:
Nearby
Along Route
Near Destination
In a City

Once you have chosen your destination, press:

Menu Item Action and Description

Save This saves the destination to your favorites.

Start This shows you a map of your entire route. You can then choose your
route from three different options.
Fastest Uses the fastest moving roads
possible.
Shortest Uses the shortest distance possible.
Economical Route Uses the most fuel-efficient route.
The time and distance for each route also displays.
Cancel On the route screen, you can choose to cancel the current navigation.
The system asks for confirmation then returns you to the map mode
screen.

Once you have chosen you destination, press:

Menu Item Action and Description

Start The system uses a variety of screens and prompts to guide you to your
destination.
During Route guidance, you can press the maneuver arrow icon on the
map if you want the system to repeat route guidance instructions.
When the system repeats the last guidance instruction, it updates the
distance to the next guidance instruction, since it detects that the
vehicle is moving.

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Menu Item Action and Description

The navigation map shows your estimated time of arrival, remaining

travel time and the distance to your destination.
SYNC 3 may not always announce vehicle arrival at the exact point
of your destination and you may have to cancel a route manually.

During active navigation, touch the bottom

Navigation Menu of the screen to view the menu and other
buttons.
In map mode and during active navigation
you can access the navigation menu.

To access the Navigation menu, press:

Button

Menu
You can then select:
Screen View Full Map A full screen map displays during navigation.
Highway Highway exit information displays on the right hand side
Exit Info of the screen during navigation.
Points of interest icons display for restaurants, hotels,
fuel stations and ATMs when they are present at the
exit. You can select the POI icons to receive a listing of
specific locations. You can select the POI location as a
waypoint or destination if desired.
Turn List Only available during an active route. Displays all of the
turns on the current route.
You can choose to avoid any road on the turn list by
selecting the road from the list. A screen then appears
and you can press:
Avoid
The system calculates a new route and displays a new
turn list.
Traffic List You can find the SiriusXM Traffic and Travel Link information by
pressing this button. This information requires an active subscription
to SiriusXM Traffic and Travel Link.
When a route is not active, a list of nearby traffic incidents displays
(if any are present).
When a route is active, you can choose to display a list of traffic nearby
or on the route.

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Button

Navigation Press this button to adjust your preferences. See Settings (page 541).
Settings
Where Am I? Provides your current location city and the nearest road.
The following are only available on the menu during an active navigation route:
Cancel Route The system asks for confirmation and then returns you to the map
mode screen.
Mute Guidance Selecting this option switches off the audio navigation guidance. Press
the button again to un-mute guidance.
View Route Press this to see a map of the full route.
Detour An alternate route displays in comparison with the current route.
Edit Waypoints Only available if you have an active waypoint on your route. See
Waypoints later in this section for information on how to set
waypoints.
Use this button to re-order or remove your waypoints.
You can Optimize Order
also have
the system
set the
order for
you by
pressing:
To return to Go
your route
press:

1. Select the search icon (magnifying

Waypoints glass) while on an active route. This
brings up the destination menu.
You can add a waypoint to a navigation
route as a destination along your route. 2. Set your destination using any of the
given methods. Once the destination
To add a waypoint: has been selected, the screen allows
you to set the destination as a
waypoint by selecting:

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Menu Item

Add Waypoint The waypoint list then appears and you are
able to re-order all of your waypoints by
selecting the menu icon on the right hand
side of the location. You can select up to
five waypoints.
You can also have the system set the order Optimize Order
for you by pressing:
To return to your route, press: Go

For restaurants, cityseeker can provide

cityseeker (If Equipped) information such as star rating, average
cost, review, handicap access, hours of
Note: cityseeker point of interest (POI) operation, and website address.
information is limited to approximately 1,110
cities (1,049 in the United States, 36 in For hotels, cityseeker can provide
Canada and 15 in Mexico). information such as star rating, price
category, review, check-in and checkout
times, hotel service icons and website
address. Hotel service icons include:
• Restaurant
• Business center
• Handicap facilities
• Laundry
E225487 • Refrigerator
cityseeker, when available, is a service that • 24 hour room service
provides more information about certain • Fitness center
points of interest such as restaurants, • Internet access
hotels and attractions.
• Pool
When you have selected a point of interest, • Wi-Fi
the location and information appear, such
as address, phone number and a star Attractions include nearby landmarks,
rating. amusement parks, historic buildings and
more. cityseeker can provide information
Press More Information to see a photo, such as star rating, reviews, hour of
a review, a list of services and facilities, the operation and admission price.
average room or meal price and the web
address. This screen displays the point of
interest icons.

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SiriusXM Traffic and Travel Link Map coverage includes the USA (including
Puerto Rico and the US Virgin Islands),
SiriusXM Traffic and Travel Link is available Canada and Mexico.
on vehicles equipped with navigation and
only in select markets. You must activate
and subscribe to receive SiriusXM Traffic APPS
and Travel Link information. It helps you
locate the best gas prices, find movie The system enables voice, steering wheel,
listings, get current traffic alerts, view the and touch screen control of SYNC 3
weather map, get accurate ski conditions AppLink enabled smartphone apps. Once
and see current sports scores. See Apps an app is running through AppLink, you can
(page 538). control main features of the app through
voice commands and steering wheel
The system calculates a reasonable controls.
efficient route based on available speed
limits, traffic, and road conditions. You may Note: Available AppLink enabled apps will
know a local short cut that is more efficient vary by market.
at a given time than the route provided by Note: You must pair and connect your
SYNC 3, but you should expect a slight smartphone via Bluetooth to SYNC 3 to
difference in minutes or miles with the access AppLink.
SYNC 3 route.
Note: iPhone users need to connect the
Navigation Map Updates phone to the USB port.
Annual navigation map updates are Note: For information on available apps,
available for purchase through your supported smartphone devices and
dealership, by calling 1-866-462-8837 in troubleshooting tips please visit:
the United States and Canada or
01-800-557-5539 in Mexico. You can also Websites
visit:
owner.ford.com
www.syncmyride.ca
Website
www.syncmaroute.ca
www.navigation.com/sync
Note: Make sure you have an active account
You need to specify the make and model for the app that you have downloaded.
of your vehicle to determine if there is an Some apps will work automatically with no
update available. setup. Other apps will want you to configure
your personal settings and personalize your
HERE is the digital map provider for the experience by creating stations or favorites.
navigation application. If you find map data We recommend you do this at home or
errors, you may report them directly to outside of your vehicle.
HERE by going to
www.here.com/mapcreator. HERE Note: We encourage you to review the
evaluates all reported map errors and smartphone app’s terms of service and
responds with the result of their privacy policies because Ford is not
investigation by e-mail. responsible for your app or its use of data.

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Note: AppLink is a native SYNC system Note: You must enable mobile apps for
feature. Accessing mobile apps through each connected device the first time you
AppLink is only possible when Android Auto select a mobile app using the system.
or Apple CarPlay are disabled. Some apps Note: Ford reserves the right to limit
may only be accessible in the car through functionality or deactivate mobile apps at
Applink and others only through Android any time.
Auto or Apple CarPlay. Please refer to the
Smartphone Connectivity information to Note: Standard data rates apply. Ford is
disable Android Auto or Apple CarPlay. not responsible for any additional charges
you may receive from your service provider,
Note: In order to use an app with SYNC 3, when your vehicle sends or receives data
the App needs to be running in the through the connected device. This includes
background of your phone. If you shut down any additional charges incurred due to
the app on your phone, it shuts down the driving in areas when roaming out of a home
app on SYNC 3 as well. network.
Note: If a SYNC 3 AppLink compatible app You can enable and disable apps through
is not shown in the Apps Domain, make sure settings. See Settings (page 541).
the required app is running on the mobile
device. App Permissions

Menu Item Action and Descrip- The system organizes the App permissions
tion into groups. You can grant these group
permissions individually. You can change
Connect Mobile SYNC 3 will search a permission group status any time when
Apps and connect to not driving, by using the settings menu.
compatible app(s) While in the settings menu, you can also
running on your see the data included in each group.
mobile device. When you launch an app using SYNC 3,
the system may ask you to grant certain
Enabling SYNC 3 Mobile Apps permissions, for example Vehicle
information, Driving characteristics, GPS
In order to enable mobile apps, SYNC 3
and Speed, and/or Push notifications. You
requires user consent to send and receive
can enable all groups or none of them
app authorization information and updates
during the initial app permissions prompts.
using the data plan associated with the
The settings menu offers individual group
connected device.
permission control.
The connected device sends data to Ford
Note: You are only prompted to grant
in the United States. The information is
permissions the first time you use an app
encrypted and includes your VIN, SYNC 3
with SYNC 3.
module number, odometer, usage
statistics and debugging information. We Note: If you disable group permissions,
retain this data for only as long as apps will still be enabled to work with SYNC
necessary to provide this service, 3 unless you deactivate All Apps in the
troubleshoot, and improve products and settings menu.
services and to offer you products and
services that may interest you where
allowed by law.

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SiriusXM Traffic and Travel Link (If Note: In order to use SiriusXM Traffic and
Equipped) Travel Link, your vehicle must have
navigation.
WARNING Note: A paid subscription is required to
Driving while distracted can result in access and use these features. Go to
loss of vehicle control, crash and www.siriusxm.com/travellink for more
injury. We strongly recommend that information.
you use extreme caution when using any Note: Visit www.siriusxm.com/traffic and
device that may take your focus off the click on Coverage map and details for a
road. Your primary responsibility is the safe complete listing of all traffic areas covered
operation of your vehicle. We recommend by SiriusXM Traffic and Travel Link.
against the use of any hand-held device
while driving and encourage the use of Note: Neither Sirius nor Ford is responsible
voice-operated systems when possible. for any errors or inaccuracies in the SiriusXM
Make sure you are aware of all applicable Traffic and Travel Link services or its use in
local laws that may affect the use of vehicles.
electronic devices while driving. When you subscribe to SiriusXM Traffic
and Travel Link, it can help you locate the
Note: SiriusXM Traffic and Travel Link may best gas prices, find movie listings, get
not be available in all markets. current traffic alerts, view the current
weather map, get accurate ski conditions
and see scores to current sports games.

Menu Item Action and Description

Traffic on Route Touch these buttons to identify traffic incidents on your route,
near your vehicle’s current location or near any of your favorite
Traffic Nearby places, if programmed.
Fuel Prices Touch this button to view fuel prices at stations close to your
vehicle’s location or on an active navigation route.
Movie Listings Touch this button to view nearby movie theaters and their
show times, if available.
Weather Touch this button to view the nearby weather, current weather,
or the five-day forecast for the chosen area.
Map Select to see the weather map,
which can show storms, radar
information, charts and winds.

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Menu Item Action and Description

Area Select to choose from a listing of

weather locations.
Sports Info Touch this button to view scores and schedules from a variety
of sports. You can also save up to 10 favorite teams for easier
access. The score automatically refreshes when a game is in
progress.
Ski Conditions Touch this button to view ski conditions for a specific area.

Sound
SETTINGS Pressing this button allows you to adjust
the following:
Under this menu, you can access and
adjust the settings for many of the system
features. To access additional settings,
swipe the screen left or right.

Sound Settings

Reset All Returns Treble, Midrange, and Bass sound settings to factory levels.
Treble Adjusts the high frequency level.
Midrange Adjusts the middle frequency level.
Bass Adjusts the low frequency level.
Balance / Fade Adjusts the sound ratio from side to side or front to back.
Speed Adjusts the amount the audio system volume increases with speed,
Compensated or turns the feature off.
Vol.
Occupancy Mode Optimizes the sound based on the location of the listeners.
Sound Settings Stereo
Surround

Your vehicle might not have all of these features.

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Media Player device is the active audio source. Pressing

the button allows you to access the
This button is available when a media following options for active devices only.
device such as a Bluetooth Stereo or USB

Menu Item Action and Description

Podcast Speed For some Apple devices, SYNC 3 can adjust the playback speed of
podcasts. When a podcast is playing, you can choose:
Slower Normal Faster
Audiobook Speed For some Apple devices, SYNC 3 can adjust the playback speed of
audiobooks. When an audiobook is playing, you can choose:
Slower Normal Faster
Cover Art Priority Media Player Cover art displays from your device’s music
files. If no cover art for the files exists on the
device, then the Gracenote Database provides
cover art.
Gracenote® The Gracenote Database supplied cover art is
used for your music files. This overrides any
cover art from your device.
Gracenote® Switches on and off Gracenote® to provide metadata information
Management such as genre, artist, album.
Gracenote® Data- This allows you to view the version level of the Gracenote Database.
base Info
Device Informa- This allows you to view the manufacturer and model number of your
tion media device.
Update Media Erase the stored in media information in order to re-index.
Index

You can adjust the following features:

Clock
To adjust the time, select the up and down
arrows on either side of the screen. The
arrows on the left adjust the hour and
arrows on the right adjust the minute. You
can then select AM or PM.

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Menu Item Action and Description

Clock Format Select how time displays.

Auto Time Zone When active, the clock adjusts to time zone changes.
Update This feature is only available in vehicles with navigation.
Reset Clock to When selected, the vehicle clock resets to GPS satellite time.
GPS Time

The system automatically saves any Bluetooth

updates you make to the settings.
Pressing this button allows you to access
the following:

Menu Item Action

Bluetooth Turning Bluetooth off disconnects all devices and does not permit
new connections.

3. Select your vehicle's make and model

You must activate Bluetooth to pair a
as it displays on your phone.
Bluetooth-enabled device.
4. Confirm that the six-digit number
The processes of pairing a Bluetooth appearing on your phone matches the
device is the same as pairing a phone. See six-digit number on the touchscreen.
Pairing a Device in Phone settings for how
to pair a device and the available options. 5. The touchscreen indicates when the
pairing is successful.
Phone 6. Your phone may prompt you to give
Pair your Bluetooth-enabled phone with the system permission to access
the system before using the functions in information. To check your phone’s
hands-free mode. compatibility, see your phone’s manual
or visit the website.
Switch on Bluetooth on your device to
begin pairing. See your phone’s manual if Alternatively, to add a phone, select:
necessary.
Menu Item
To add a phone, select:
Add Phone
Menu Item
Then select:
Add Phone
Discover Other Bluetooth Devices
1. Follow the on-screen instructions.
1. Follow the on-screen instructions.
2. A prompt alerts you to search for the
system on your phone. 2. Select your phone's name when it
appears on the touchscreen.

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3. Confirm that the six-digit number

appearing on your phone matches the To check your phone’s compatibility,
six-digit number on the touchscreen. see your phone’s manual or visit the
4. The touchscreen indicates when the website:
pairing is successful. Website
5. Your phone may prompt you to give
the system permission to access owner.ford.com
information. To check your phone’s www.syncmyride.ca
compatibility, see your phone’s manual www.syncmaroute.ca
or visit the website.
Once you have paired a device you can
Other features, such as text messaging adjust the following options.
using Bluetooth and automatic phonebook
download, are phone-dependent features.

Menu Item Action and Description

View Devices
You can then select:
Add a Bluetooth You can add a Bluetooth-enabled device by following the steps in
Device the previous table.
You can select a phone by touching the name of the phone on the screen. You then
have the following options:
Connect Depending on the status of the device, you can select either of these
options to interact with the selected device.
Disconnect
Device Informa- Allows you to see phone and device information.
tion
Make Primary Allows you to select this device to be your preferred device.
Delete Removes the selected device from the system.

Menu Item Action and Description

Manage Contacts
You can then select:
Auto-Download Enable this option to have SYNC 3 periodically re-download your
Contacts phonebook to keep your contact list up to date.
Sort By: Choose how you would like the system to display your contacts. You
can choose:

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Menu Item Action and Description

First Name Last Name

Re-download Select this option to re-download your contact list manually.
Contacts
Delete Contacts Select this option to delete the in vehicle contact list. Deleting the
in vehicle list does not erase the contact list on the connected phone.

Menu Item Action and Description

Set Phone Ringtone

You can then select:
No Ringtone No sound plays when a call comes to your phone.
Use Phone Ring- The currently selected ringtone on your phone plays when you receive
tone a call. This option may not be available for all phones. If this option
is available, it is the default setting.
You can also select one of the three available ringers.

Menu Item Action and Description

Text Messaging
You can then select:
No Alert No sound plays when a message comes to your phone.
(Silence)
You can select one of the three available notification sounds.
Voice Readout When enabled, a voice prompt alerts you when you receive a new
message.

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You can enable and disable the following options as well:

Menu Item Action and Description

Mute Audio in When enabled, vehicle audio (such as radio or apps) is muted for the
Privacy duration of the phone call even when the phone call is in privacy.
Roaming When enabled, an alert displays that your phone is roaming when
Warning you attempt to place a call.
Low Battery When enabled, a message displays when the battery on your phone
Notification is running low.

Select this button to modify the on or off

911 Assist setting for this feature. If the mobile
phone’s contacts have been downloaded,
Note: This service is only available in the you can adjust the following option:
United States and Canada.

Menu Item Action and Description

Set Emergency You can select up to two numbers from your mobile device's phone-
Contacts book as emergency contacts for quick access at the end of the 911
Assist call process.

Radio
This button is available if a Radio source
such as AM or FM is the active media
source. Pressing the button allows you to
access the following features:

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Menu Item Action and Description

FM HD Radio Activation of this feature allows you to listen to HD radio broadcasts.

AM HD Radio
(Dependent on
current radio
source, If Avail-
able)
Radio Text This feature is available when FM Radio is your active media source.
Activate this feature to have the system display radio text.
Autoset Presets Refresh
(AST)
Selecting this option stores the six strongest stations in your current
location to the last preset bank of the currently tuned source.

Navigation
You can adjust many of the Navigation
preferences by selecting the following
menus.

Map Preferences
Menu Item Action and Description

Map Preferences
Then select any of the following:
3D City Model When this option is active, the system shows 3D renderings of build-
ings.
Breadcrumbs When enabled, your vehicle’s previously traveled route displays with
white dots.
POI Icons Enable this feature to display up to 3 POI icons on the navigation map.
Once this feature is activated you can select Select POIs
the icons you want displayed by selecting:
Incident Map This menu allows you to choose which incident icons you would like
Icons to have displayed on the navigation map.

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Route Preferences
Menu Item Second Level Messages, Actions and Descriptions

Route Preferences
Then select any of the following:
Preferred Route Choose to have the system display your chosen route type.
Shortest Fastest Eco
Always Use ___ Bypass route selection in destination programming. The system only
Route calculates one route based on your preferred route setting.
When activated, the system uses your selected route type to calculate
only one route to the desired destination.
Use HOV Lanes The system selects High Occupancy Vehicle or car pool lanes when
providing route guidance.
Automatically The system searches for and displays available parking locations as
Find Parking you approach your destination.
Eco Time Select a level of cost for the calculated Eco Route. The higher the
Penalty setting, the longer the time allotment is for the route.
Dynamic Route Enable or disable considering traffic information when planning a
Guidance route. The system can find a faster route based on heavy traffic flow
information or detect a Road Closed incident and find a detour route
if possible.
Avoid Freeways If selected, SYNC 3 avoids freeways when computing a navigation
route.
Avoid Toll If selected, SYNC 3 avoids Toll Roads when computing a navigation
Roads route.
Avoid If selected, SYNC 3 avoids the use of Ferries or Trains when computing
Ferries/Car a navigation route.
Trains

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Navigation Preferences
Menu Item Action and Description

Navigation Preferences
Guidance You can adjust how the system provides prompts.
Prompts
Then select any of the following:
Voice and Tones A tone sounds followed by voice instructions.
Voice Only Only voice instructions are given.
Tones Only Only a tone sounds to prompt you.

Note: All Mobile Apps may not be

Mobile Apps compatible with the system.
You can enable the control of compatible Note: Standard data rates will apply. Ford
mobile apps running on your Bluetooth or is not responsible for any additional charges
USB device on SYNC 3. In order to enable you may receive from your service provider,
mobile apps, SYNC 3 requires user consent when your vehicle sends or receives data
to send and receive app authorization through the connected device. This includes
information and updates using the data any additional charges incurred due to
plan associated with the connected device. driving in areas when roaming out of a home
network.
The connected devices sends data to Ford
in the United States. The encrypted
information includes your VIN, SYNC 3
module number, anonymous usage
statistics and debugging information.
Updates may take place automatically.

Menu Item Action and Description

Mobile Apps Enable or disable the use of mobile apps on SYNC 3.

Disabling mobile apps in the settings menu disables automatic
updates and the use of mobile apps on SYNC 3.
You can view the status of mobile app permissions in the settings
menu.
Once Mobile Apps is enabled, you have the following options:
Update Mobile This provides information on the current state of available app
Apps updates.
There are three possible statuses:

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Menu Item Action and Description

Update Needed Up-To-Date Updating Mobile Apps…

The system has No update is The system is trying to receive
detected a new app required. an update.
requiring authoriza-
tion or a general
permissions update is
required.
Request Update Select this button if an
update is required and you
want to request this update
manually. For example, when
your mobile device is
connected to a Wi-Fi hotspot,
select:
Request Update
All Apps Grant or deny permissions to all apps at once.
There may also Grant or deny an individual app particular permissions. App permis-
be SYNC 3 sions are organized into groups. By pressing the info book icon, you
enabled apps can see which signals are included in each group.
listed under
these options.

Note: Ford is not responsible or liable for General

any damages or loss of privacy relating to
usage of an app, or dissemination of any Access and adjust the system settings,
vehicle data that you approve Ford to voice features, as well as phone, navigation
provide to an app. and wireless settings.

Menu Item

Language Select to have the touchscreen display in English,

Spanish or French.
Distance Select to display units in kilometers or miles.
Temperature Select to display units in Celsius or Fahrenheit.
Touch Screen Beep Select to have the system beep to confirm choices
made through the touchscreen.

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Menu Item

Automatic System Updates When you activate this option, the system automatic-
ally updates when you have an available Internet
connection through a Wi-Fi network or mobile
connection.
About Information pertaining to the system and its software.
Software Licenses Documentation of the software license for the system.
Master Reset Select to restore factory defaults. This erases all
personal settings and personal data.

Wi-Fi
You can adjust the following:

Menu Item Action and Description

Wi-Fi Enable this option to connect to Wi-Fi for SYNC 3 vehicle software
updates.
View Available This provides you with a list of available Wi-Fi networks within range.
Networks
Clicking on a network from the list allows you to connect or disconnect
from that network. The system may require a security code to
connect.
When you click the information button next to a network, more
information about the network displays such as the signal strength,
connection status and security type.
Wi-Fi Available The system alerts you when your vehicle is parked and a Wi-Fi
Notifications network is within range if SYNC is not already connected.

Ambient Lighting (If Equipped) Vehicle

Note: You vehicle may not have all of these
Tap a color once to active ambient lighting. features.
This sets the color to the highest intensity.
You can select the following features to
You can drag the colors up and down to update their settings.
increase or decrease the intensity.
To switch ambient lighting off, press the
active color once or drag the active color
all the way down to zero intensity.

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Door Keypad Code enter the five-digit factory set code. You
can find this code on the owner's wallet
Select this button to add or erase a card in the glove box or from your
personal door keypad code. To add or authorized dealer.
erase a personal code, you first need to

Camera Settings

To make adjustments using the touchscreen, select:

Message Action and Description

Camera Settings
Then select from the following:
Rear Camera You can enable or disable this option using the slider.
Delay

You can find more information on the rear-view camera system in the parking aids chapter
of your owner manual.

Onboard Modem Serial Number (ESN)

Selecting this button on the settings menu
shows you the ESN number for your
system. You need this number for certain
registrations such as Satellite Radio.

Display
To make adjustments using the touchscreen, select:
Menu Item Action and Description

Brightness Make the screen display brighter or dimmer.

Mode You can select:
Auto The screen automatically switches between day and
night modes based on the outside light level.
Day The screen displays with a light background to enhance
daytime viewing.

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Menu Item Action and Description

Night The screen displays with a darker background to make

nighttime viewing easier.
Off The screen goes black and does not display anything.
To switch the screen back on, simply tap the screen.
Auto Dim Enable this option to automatically dim the display brightness based
on ambient lighting conditions.

Voice Control
You can adjust the voice control settings
by selecting the following options.

Menu Item

Advanced Mode Enable this option to remove additional voice prompts

and confirmations.
Phone Confirmation Enable this option to have the system confirm a contacts
name with you before making a call.
Voice Command List Enable this option to have the system display a list of
available voice commands when the voice button is
pressed.

Valet Mode To enable valet mode, enter your chosen

PIN. The system then asks to confirm your
Valet mode allows you to lock the system. PIN by reentering it. The system then locks.
No information is accessible until the To unlock the system, enter the same pin
system is unlocked with the correct PIN. number. The system reconnects to your
When you select valet mode a pop up phone and all of your options are available
appears informing you that a four digit again.
code must be entered to enable and
disable valet mode. You can use any PIN
you chose but you must use the same PIN
SYNC™ 3 TROUBLESHOOTING
to disable valet mode. The system asks
Your SYNC 3 system is easy to use.
you to input the code.
However, should questions arise, please
Note: If the system is locked and you refer to the tables below.
cannot remember the PIN, please contact
To check your cell phone's compatibility,
the Customer Relationship Center.
visit the Ford website.
United States: 1-800-392-3673
Canada: 1-800-565-3673

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Website
Website
www.syncmyride.ca
owner.ford.com www.syncmaroute.ca

Cell phone issues

Issue Possible cause Possible solution

There is back- The audio control

ground noise settings on your cell Refer to your device's manual about audio
during a phone phone may be affecting adjustments.
call. SYNC 3 performance.

During a call, I Try switching your cell phone off, resetting

can hear the it or removing the battery, then try again.
Possible cell phone
other person Make sure that the microphone for SYNC
malfunction.
but they cannot 3 is not set to off. Look for the microphone
hear me. icon on the phone screen.
During a call, I To restart your system, shut down the
cannot hear the engine, open and close the door, and then
The system may need to
other person lock the door and wait for 2-3 minutes.
be restarted.
and they cannot Make sure that your SYNC 3 screen is black
hear me. and the lighted USB port is off.
This is a cell phone-
Check your cell phone's compatibility.
dependent feature.
Make sure you allow SYNC 3 to retrieve
SYNC 3 is not contacts from your phone. Refer to your
able to down- cell manual.
load my phone- Possible cell phone You must switch on your cell phone and
book. malfunction. the automatic phonebook download
feature on SYNC 3.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
The system Make sure you allow SYNC 3 to retrieve
says "Phone- contacts from your phone. Refer to your
book down- cell manual.
loaded" but my Limitations on your cell
SYNC 3 phone- phone's capability. If the missing contacts are stored on your
book is empty or SIM card, move them to your cell phone's
is missing memory.
contacts.

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 SYNC™ 3 (If Equipped)

Cell phone issues

Issue Possible cause Possible solution

You must switch on your cell phone and

the automatic phonebook download
feature on SYNC 3.
This is a cell phone-
Check your cell phone's compatibility.
dependent feature.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
I am having Try deleting your device from SYNC 3 and
trouble deleting SYNC from your device, then trying
connecting my again.
cell phone to Possible cell phone
SYNC 3. malfunction. Always check the security and auto accept
prompt settings relative to the SYNC 3
Bluetooth connection on your cell phone.
Update your cell phone's firmware.
Switch the auto download setting off.
This is a cell phone-
Check your cell phone's compatibility.
dependent feature.
Possible cell phone Try switching your cell phone off, resetting
malfunction. it or removing the battery, then try again.
iPhone • Go to your cell phone's Settings.
• Go to the Bluetooth Menu.
• Press the blue circle to the right of the
device named with your vehicle make
Text messaging and model to enter the next menu.
is not working • Turn Show Notifications on.
on SYNC 3. • Disconnect then reconnect your iPhone
from the SYNC 3 system to activate this
settings update.

Your iPhone is now set up to forward

incoming text messages to SYNC 3.
Repeat these steps for every other SYNC 3
vehicle that you connect. Your iPhone will
only forward incoming text messages to
SYNC 3 if the iPhone is not unlocked in the
messaging application.

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 SYNC™ 3 (If Equipped)

Cell phone issues

Issue Possible cause Possible solution

Replying to text messages using SYNC 3 is

not supported by iPhone.
Text messages from WhatsApp and Face-
book Messenger are not supported.
Your cell phone must support downloading
This is a cell phone-
text messages through Bluetooth to receive
dependent feature.
incoming text messages.
Audible text
messages do Because each cell phone is different, refer
not work on my to your device's manual for the specific cell
cell phone. This is a cell phone limita- phone you are pairing. In fact, there can be
tion. differences between cell phones due to
brand, model, service provider and software
version.

USB and Bluetooth Stereo issues

Issue Possible cause Possible solution

Disconnect the device from SYNC 3. Try

switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
Make sure you are using the manufacturer's
I am having Possible device malfunc- cable.
trouble tion.
Make sure to correctly insert the USB cable
connecting my
into the device and your vehicle's USB port.
device.
Make sure that the device does not have
an auto-install program or active security
settings.
The device has a lock Make sure your device is unlocked before
screen enabled. connecting it to SYNC 3.
SYNC 3 does
not recognize Make sure you are not leaving the device in
my device when This is a device limitation. your vehicle during very hot or cold
I start my temperatures.
vehicle.

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 SYNC™ 3 (If Equipped)

USB and Bluetooth Stereo issues

Issue Possible cause Possible solution

This is a device-
Bluetooth audio dependent feature. Make sure you connect the device to SYNC
does not 3 and that you have started the media
stream. The device is not player on your device.
connected.
Your music files may not
contain the correct artist, Make sure that all song details are popu-
song title, album or genre lated.
information.
The file may be Try replacing the corrupt file with a new
corrupted. version.
SYNC 3 does The song may have Some devices require you to change the
not recognize copyright protection that USB settings from mass storage to media
music that is on does not allow it to play. transfer protocol class.
my device.
The file format is not Convert the file to a supported format. See
supported by SYNC 3. Entertainment (page 512).
The device needs to be Update media index. See Settings (page
re-indexed. 541).
The device has a lock Make sure your device is unlocked before
screen enabled. connecting it to SYNC 3.
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then connect it back
When I connect to SYNC 3.
my device, I
To listen to Apple devices through USB,
sometimes do This is a device limitation.
select AirPlay from the devices Control
not hear any
Center, then select Dock Connector.
sound.
To listen to Apple devices through
Bluetooth Stereo, select AirPlay from the
devices Control Center, then select SYNC.

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 SYNC™ 3 (If Equipped)

Wi-Fi Issues

Issue Possible cause Possible solution

Failed connection. Password error. Verify password.

Weak signal. Check for a poor Wi-Fi
signal.
Multiple Access points Use a unique name for your
within range with the same SSID, don’t use the default
SSID. name unless it contains a
unique identifier, such as
part of the MAC address.
Disconnecting after Weak signal probably due Position the vehicle close to
successful connection. to distance from the the hotspot with the front of
hotspot, obstruction or high the vehicle facing the
interference. hotspot direction and
remove obstacles if
possible. Other Wi-Fi,
Bluetooth, microwave and
cordless phones may cause
interference.
Poor signal seen by SYNC 3 There may be an obstruction If the vehicle is equipped
despite being near a between SYNC 3 and the with heated windshield, try
hotspot. hotspot. positioning the vehicle so
that the windshield is not
facing the hotspot. If you
have metallic window tinting
but not on the windshield,
position the vehicle to face
the hotspot. If all windows
are tinted, you can open the
windows in the direction of
the hotspot if that is feas-
ible.
Try to remove other
obstructions that may
impact signal quality such
as opening the garage door.
A hotspot is not listed in the The hotspot was defined as Please set the network to
list of available networks. a hidden network. visible and try again.

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 SYNC™ 3 (If Equipped)

Wi-Fi Issues

Issue Possible cause Possible solution

SYNC 3 is not seen when SYNC 3 does not currently SYNC 3 currently does not
searching for Wi-Fi networks provide a hotspot. provide a hotspot
from your phone or other
devices.
Software download takes Poor signal strength, too far Check the signal quality
too long. from the hotspot, hotspot is (under network details), if
supporting multiple SYNC 3 indicates good or
connections, slow Internet excellent, test with another
connection or other prob- high-speed equipped
lems. hotspot where the environ-
ment is more predictable.
SYNC 3 seems to connect It is possible that there is no Test the connection with
with a hotspot and the new software. The another device, if the
signal strength is excellent connected hotspot may be hotspot requires a subscrip-
but the software is not being a managed one and it tion, you may contact the
updated. requires either a subscrip- service provider.
tion or agreeing to the terms
and conditions.

AppLink issues

Issue Possible cause(s) Possible solution(s)

Make sure you have a

AppLink Mobile Applica- compatible smartphone; an
tions: When I select You did not connect an Android with OS 2.3 or
"Connect Mobile Apps," Applink Compatible phone higher or an iPhone 3GS or
SYNC 3 does not find any to SYNC 3. newer with iOS 5.0 or higher.
applications. Additionally, make sure you
pair and connect your phone

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 SYNC™ 3 (If Equipped)

AppLink issues

Issue Possible cause(s) Possible solution(s)

to SYNC 3 in order to find

AppLink-capable apps on
your device. iPhone users
must also connect to a USB
port with an Apple USB
cable.
Make sure you have down-
loaded and installed the
latest version of the app
from your phone's app store.
Make sure the app is running
AppLink-enabled apps are on your phone. Some apps
My phone is connected, but
not installed and running on require you to register or
I still cannot find any apps.
your mobile device. login to the app on the
phone before using them
with AppLink. Also, some
may have a "Ford SYNC"
setting, so check the app's
settings menu on the phone.
Closing and restarting apps
may help SYNC 3 find the
application if you cannot
discover it inside the vehicle.
On an Android device, if
apps have an 'Exit' or 'Quit'
Sometimes apps do not option, then select it and
My phone is connected, my properly close and re-open restart the app. If the app
app(s) are running, but I still their connection to SYNC 3, does not have that option,
cannot find any apps. over ignition cycles, for select the phone's settings
example. menu and select 'Apps',
then find the particular app
and choose 'Force stop.' Do
not forget to restart the app
afterward, then select
"Connect Mobile Apps" on
SYNC 3.

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 SYNC™ 3 (If Equipped)

AppLink issues

Issue Possible cause(s) Possible solution(s)

On an iPhone with iOS7+, to

force close an app, double
tap the home button then
swipe up on the app to close
it. Tap the home button
again, then select the app
again to restart it. After a
few seconds, the app should
then appear in SYNC 3's
Mobile App's Menu.
My Android phone is There is a Bluetooth issue Switch Bluetooth off and
connected, my app(s) are on some older versions of then on to reset it on your
running, I restarted them, the Android operating phone. If you are in your
but I still cannot find any system that may cause apps vehicle, SYNC 3 should be
apps. that were found on your able to automatically re-
previous vehicle drive to not connect to your phone if you
be found again if you did not press the "Phone" button.
switch Bluetooth off.

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 SYNC™ 3 (If Equipped)

AppLink issues

Issue Possible cause(s) Possible solution(s)

Unplug the USB cable from

the phone, wait a moment,
and plug the USB cable
My iPhone is connected, my
back in to the phone. After a
app is running, I restarted You may need to reset the
few seconds, the app should
the app but I still cannot find USB connection to SYNC 3.
appear in SYNC 3's Mobile
it on SYNC 3.
Apps Menu. If not, "Force
Close" the application and
restart it.
Increase the Bluetooth
I have an Android phone. I
volume of the device by
found and started my media
The Bluetooth volume on using the device's volume
app on SYNC 3, but there is
the phone may be low. control buttons which are
no sound or the sound is
most often found on the
very low.
side of the device.
Some Android devices have Force close or uninstall the
a limited number of apps you do not want SYNC
Bluetooth ports that apps 3 to find. If the app has a
I can only see some of the can use to connect. If you "Ford SYNC" setting, disable
AppLink apps running on my have more AppLink apps on that setting in the app's
phone listed in the SYNC 3 your phone than the number settings menu on the phone.
Mobile Apps Menu. of available Bluetooth ports,
you will not see all of your
apps listed in the SYNC 3
mobile apps menu.

Voice command issues

Issue Possible cause Possible solution

Review the cell phone voice commands

and the media voice commands at the
You may be using the beginning of their respective sections.
SYNC 3 does wrong voice commands. Refer to the audio display during an active
not understand
voice session to find a list of voice
what I am
commands there.
saying.
You may be speaking too Wait for the system to prompt you before
soon or at the wrong you state your command.
time.

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 SYNC™ 3 (If Equipped)

Voice command issues

Issue Possible cause Possible solution

You may be using the Review the media voice commands at the
wrong voice commands. beginning of the media section.
Say the song or artist name exactly as it is
displayed on your device. For example, say
"Play Artist Prince" or "Play song Purple
Rain".
You may not be saying
Make sure you are saying the complete title
SYNC 3 does the name exactly as it
such as "California remix featuring Jennifer
not understand appears on your device.
Nettles".
the name of a
song or artist. If there are any abbreviations in the name,
like ESPN or CNN, you have to spell those:
"E-S-P-N" or "C-N-N".
The song or artist name
may have some special Make sure that song titles, artists, album,
characters that are not and playlists names do not have any special
being recognized by characters like *, - or +.
SYNC 3.
Make sure that you are saying the name
You may not be saying
SYNC 3 does exactly as it appears on your phone. For
the name exactly as it
not understand example, if your contact is "Joe Wilson",
appears on your phone-
or is calling the say "Call Joe Wilson". If your contact name
book.
wrong contact is "Mom", say "Call Mom".
when I want to The contact name may
make a call. Make sure that your contact names do not
contain special charac-
have any special characters like *, - or +.
ters.
SYNC 3 applies the phonetic pronunciation
The SYNC 3 rules of the selected language to the
voice control contact names stored on your cell phone.
system is having You may not be saying Helpful Hint: You can select your contact
trouble recog- the name exactly as it manually. Press PHONE. Select the option
nizing foreign appears on your phone- for phonebook and then contact name.
names stored book. Press the soft-key option to hear it. SYNC
on my cell 3 will read the contact name to you, giving
phone. you some idea of the pronunciation it is
expecting.

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 SYNC™ 3 (If Equipped)

Voice command issues

Issue Possible cause Possible solution

The SYNC 3
voice control
system is having SYNC 3 applies the phonetic pronunciation
trouble recog- rules of the selected language to the names
You may be saying the
nizing foreign stored on your media player or USB flash
foreign names using the
tracks, artists, drive. It is able to make some exceptions
currently selected
albums, genres for very popular artist names (for example,
language for SYNC 3.
and playlist U2) such that you can always use the
names from my English pronunciation for these artists.
media player or
USB flash drive.
SYNC 3 uses a synthetically generated
voice rather than pre-recorded human
The system voice.
generates voice
prompts and SYNC 3 offers several new voice control
SYNC 3 uses text-to- features for a wide range of languages.
the pronunci-
speech voice prompt Dialing a contact name directly from the
ation of some
technology. phonebook without pre-recording (for
words may not
be accurate for example, “call John Smith”) or selecting a
my language. track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").

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 SYNC™ 3 (If Equipped)

General

Issue Possible cause Possible solution

SYNC 3 only supports four languages in a

The language single module for text display, voice control
selected for the and voice prompts. The country where you
instrument bought your vehicle dictates the four
cluster and languages based on the most popular
information and
SYNC 3 does not support languages spoken. If the selected language
entertainment is not available, SYNC 3 remains in the
the currently selected
display does not
language for the instru- current active language.
match the
ment cluster and inform- SYNC 3 offers several new voice control
SYNC 3
ation and entertainment features for a wide range of languages.
language
display. Dialing a contact name directly from the
(phone, USB,
Bluetooth phonebook without pre-recording (for
audio, voice example, “call John Smith”) or selecting a
control and track, artist, album, genre or playlist directly
voice prompts). from your media player (for example, "play
artist Madonna").

SYNC 3 System Reset

The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.

For additional assistance with SYNC 3

troubleshooting please call or visit the Ford
Website.

Ford Support

Customer Relation- United States: 1-800-392-3673

ship Center
Canada: 1-800-565-3673
Website owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca

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 Accessories

For a complete listing of the accessories Interior style

that are available for your vehicle, please
contact your authorized dealer or visit the • Ambient lighting.
online store web site: • Cargo organizers.
• Custom seat covers*.
Web Address (United States)
• Floor mats.
www.Accessories.Ford.com
Lifestyle
Web Address (Canada) • Ash cup/smoker's package.
• Bed cargo net, tie down plates and
www.Accessories.Ford.ca cleats.
• Bed extender.
Ford Custom Accessories are available for
your vehicle through an authorized dealer. • Bedliners and bedmats.
Ford Motor Company will repair or replace • Racks and carriers*.
any properly authorized dealer-installed • Sportliner cargo liner*.
Ford Original Accessory found to be
defective in factory-supplied materials or • Tonneau covers*.
workmanship during the warranty period, • Tow hooks.
as well as any component damaged by the • Trailer back-up camera.
defective accessories.
• Trailer brake control.
Ford Motor Company will warrant your • Trailer hitches, wiring harnesses and
vehicle through the warranty that provides accessories.
the greatest benefit:
• Truck bed camping tent*.
• 24 months, unlimited mileage.
• The remainder of your new vehicle Peace of mind
limited warranty.
• Back-up alarm*.
Contact an authorized dealer for details
• Bed hooks*.
and a copy of the warranty.
• Bumper and hitch-mounted parking
Exterior style sensors*.
• Bug shields. • Ford Telematics.
• Commercial graphics*. • Keyless entry keypad.
• Commercial LED warning strobe lights. • Protective seat covers*.
• Deflectors. • Remote start and alarms.
• Exhaust tip. • Cruise control.
• Running boards. • Tool or Cargo boxes*.
• Splash guards. • Vehicle security system.
• Stainless-steel wheel covers*. • Wheel locks.
• Step bars.
• Wheel well liners.

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 Accessories

*The accessory manufacturer designs, • An authorized dealer needs to install

develops and therefore warrants Ford mobile communications systems.
Licensed Accessories, and does not design Improper installation may harm the
or test these accessories to Ford Motor operation of your vehicle, particularly
Company engineering requirements. if the manufacturer did not design the
Contact an authorized Ford dealer for the mobile communication system
manufacturer’s limited warranty details, specifically for automotive use.
and request a copy of the Ford Licensed • If you or an authorized Ford dealer add
Accessories product limited warranty from any non-Ford electrical or electronic
the accessory manufacturer. accessories or components to your
For maximum vehicle performance, keep vehicle, you may adversely affect
the following information in mind when battery performance and durability. In
adding accessories or equipment to your addition, you may also adversely affect
vehicle: the performance of other electrical
• When adding accessories, equipment, systems in the vehicle.
passengers and luggage to your
vehicle, do not exceed the total weight AUXILIARY SWITCHES
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as For maximum vehicle performance, keep
indicated on the Safety Compliance the following information in mind when
Certification label). Ask an authorized adding accessories or equipment to your
dealer for specific weight information. vehicle:
• The Federal Communications • When adding accessories, equipment,
Commission (FCC) and Canadian passengers and luggage to your
Radio Telecommunications vehicle, do not exceed the total weight
Commission (CRTC) regulate the use capacity of the vehicle or of the front
of mobile communications systems or rear axle (GVWR or GAWR as
that are equipped with radio indicated on the Safety Compliance
transmitters, for example, two-way Certification label). Ask an authorized
radios, telephones and theft alarms. dealer for specific weight information.
Any such equipment installed in your
• The Federal Communications
vehicle should comply with Federal
Commission (FCC) and Canadian
Communications Commission (FCC)
Radio Telecommunications
and Canadian Radio
Commission (CRTC) regulate the use
Telecommunications Commission
of mobile communications systems
(CRTC) regulations and should be
equipped with radio transmitters, for
installed only by an authorized dealer.
example, two-way radios, telephones
and theft alarms. Any such equipment
installed in your vehicle should comply
with Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulations, and
should be installed by an authorized
dealer.

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 Accessories

• An authorized dealer needs to install When switched on, the auxiliary switches
mobile communications systems. provide electrical battery power for a
Improper installation may harm the variety of personal or commercial uses.
operation of your vehicle, particularly Switches 1 through 4 provide 25 amps.
if the manufacturer did not design the Switches 5 and 6 provide 40 amps.
mobile communication system The relay box for the auxiliary switches is
specifically for automotive use. in the rear of the engine compartment,
• If you or an authorized Ford dealer add near the back wall. See your authorized
any non-Ford electrical or electronic dealer for service.
accessories or components to your
vehicle, you may adversely affect The relays are coded as shown:
battery performance and durability. In
addition, you may also adversely affect
the performance of other electrical
systems in the vehicle.

E220728

The auxiliary switch option package

provides six switches mounted in the
overhead console. These switches operate
when the vehicle is running or from battery
power, depending on the switchable fuse
AUXF4's location in the upfitter relay box.
We recommend, however, that the engine
remain running to maintain battery charge
when using the auxiliary switches for
extended periods of time or higher current
draws.
Note: When your vehicle has a diesel
engine, use the auxiliary switches only when
the engine is running. The glow plugs also
drain battery power when the ignition key is
in the on position. Using the auxiliary
switches, even for limited amounts of time,
can cause your battery to drain quickly and E220729
prevent your vehicle from restarting.

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 Accessories

Each switch includes a blunt-cut, sealed panel on the right-hand side of the
wire. The wires are under the instrument passenger footwell.

E220730

The power leads are coded as shown:

Switch Circuit Number Wire Color Fuse Amp Rating

AUX 1 CB117A Brown with Green 25A

Trace
AUX 2 CB114A Violet with Orange 25A
Trace
AUX 3 CB116A Blue with Green 25A
Trace

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 Accessories

Switch Circuit Number Wire Color Fuse Amp Rating

AUX 4 CB113A Gray with Brown 25A

Trace
AUX 5 CB115A Brown with Blue 40A
Trace
AUX 6 CB118A Gray with Orange 40A
Trace

Upfitter Interface Module (If Equipped)

The Upfitter Interface Module (UIM) is an
electronic control module that operates
equipment (such as lift buckets, cranes,
motors, salt spreaders and snow plows)
with external relays.

For more information on the

Upfitter Interface Module and the
auxiliary switches, visit:

Web Address

www.fleet.ford.com/truckbbas/

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 Ford Protect

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 Ford Protect

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 Scheduled Maintenance

GENERAL MAINTENANCE Genuine Ford and Motorcraft

Replacement Parts
INFORMATION
Dealerships stock Ford, Motorcraft and
Why Maintain Your Vehicle? Ford-authorized branded re-manufactured
replacement parts. These parts meet or
Carefully following the maintenance exceed our specifications. Parts installed
schedule helps protect against major repair at your dealership carry a nationwide
expenses resulting from neglect or 24-month or unlimited mile (kilometer)
inadequate maintenance and may help to parts and labor limited warranty.
increase the value of your vehicle when
you sell or trade it. Keep all receipts for If you do not use Ford authorized parts they
completed maintenance with your vehicle. may not meet our specifications and
depending on the part, it could affect
We have established regular maintenance emissions compliance.
intervals for your vehicle based upon
rigorous testing. It is important that you Convenience
have your vehicle serviced at the proper
times. These intervals serve two purposes; Many dealerships have extended evening
one is to maintain the reliability of your and Saturday hours to make your service
vehicle and the second is to keep your cost visit more convenient and they offer one
of owning your vehicle down. stop shopping. They can perform any
services that are required on your vehicle,
It is your responsibility to have all from general maintenance to collision
scheduled maintenance performed and to repairs.
make sure that the materials used meet
the specifications identified in the owner's Note: Not all dealers have extended hours
manual. or body shops. Please contact your dealer
for details.
Failure to perform scheduled maintenance
invalidates warranty coverage on parts Protecting Your Investment
affected by the lack of maintenance.
Maintenance is an investment that pays
Why Maintain Your Vehicle at Your dividends in the form of improved
Dealership? reliability, durability and resale value. To
maintain the proper performance of your
Factory-trained Technicians vehicle and its emission control systems,
make sure you have scheduled
Service technicians participate in extensive
maintenance performed at the designated
factory-sponsored certification training to
intervals.
help them become experts on the
operation of your vehicle. Ask your Your vehicle is very sophisticated and built
dealership about the training and with multiple, complex, performance
certification their technicians have systems. Every manufacturer develops
received. these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to properly diagnose and repair
your vehicle.

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 Scheduled Maintenance

Ford Motor Company has recommended Oils, Fluids and Flushing

maintenance intervals for various parts
and component systems based upon In many cases, fluid discoloration is a
engineering testing. Ford Motor Company normal operating characteristic and, by
relies upon this testing to determine the itself, does not necessarily indicate a
most appropriate mileage for replacement concern or that the fluid needs to be
of oils and fluids to protect your vehicle at changed. However, a qualified expert, such
the lowest overall cost to you and as the factory-trained technicians at your
recommends against maintenance dealership, should inspect discolored fluids
schedules that deviate from the scheduled that also show signs of overheating or
maintenance information. foreign material contamination
immediately.
We strongly recommend the use of only
genuine Ford, Motorcraft or Make sure to change your vehicle’s oils and
Ford-authorized re-manufactured fluids at the specified intervals or in
replacement parts engineered for your conjunction with a repair. Flushing is a
vehicle. viable way to change fluid for many vehicle
sub-systems during scheduled
Additives and Chemicals maintenance. It is critical that systems are
flushed only with new fluid that is the same
This owner's manual and the Ford as that required to fill and operate the
Workshop Manual list the recommended system or using a Ford-approved flushing
additives and chemicals for your vehicle. chemical.
We do not recommend using chemicals or
additives not approved by us as part of Owner Checks and Services
your vehicle’s normal maintenance. Please
consult your warranty information. Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals.

Check every month

Air filter restriction gauge.

Fuel and water separator. Drain if necessary (or if indicated by the information display).
Tires (including spare) for wear and proper pressure.
Holes and slots in the tail pipe to make sure they are functional and clear of debris.

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 Scheduled Maintenance

Tightening lug nuts

Tighten the lug nuts to the specified torque at 500 miles

Vehicles with single rear
(800 km) after any wheel disturbance (such as tire rota-
wheels
tion, changing a flat tire or wheel removal).
Tighten the wheel lug nuts to the specified torque at 100
Vehicles with dual rear miles (160 km), and again at 500 miles (800 km) of new
wheels vehicle operation and after any wheel disturbance (such
as tire rotation, changing a flat tire or wheel removal).
Note: Tighten the lug nuts to the specified torque. See Technical Specifications (page
413).

Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.

Multi-point inspection

Accessory drive belt(s) Horn operation

Battery performance Radiator, cooler, heater and A/C hoses
Engine and cabin air filter Suspension component for leaks or
damage
Exhaust system Steering and linkage
Exterior lamps and hazard warning system Tires (including spare) for wear and proper
operation pressure
**

*
Fluid levels ; fill if necessary Windshield for cracks, chips or pits

For oil and fluid leaks Washer spray and wiper operation
*
Brake, coolant recovery reservoir, automatic transmission, power steering and window
washer.
**
If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.

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 Scheduled Maintenance

Be sure to ask your dealership service your vehicle. Your checklist gives you
advisor or technician about the multi-point immediate feedback on the overall
vehicle inspection. It is a comprehensive condition of your vehicle.
way to perform a thorough inspection of

NORMAL SCHEDULED MAINTENANCE

Gasoline Engine(s)
Normal Maintenance Intervals

Every 7500 miles (12000 km) or six months (whichever comes first)

Change engine oil and filter.

*
Rotate tires , inspect tire wear and measure tread depth.
Inspect wheels and related components for abnormal noise, wear, looseness or drag.
Perform multi-point inspection (recommended).
*
Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheels
only if unusual wear is noted.

Every 15000 miles (24000 km) or 12 months (whichever comes first)

Inspect automatic transmission fluid level. Consult dealer for requirements.

Inspect brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
Inspect engine coolant concentration (freeze-point protection), level and hoses.
Inspect exhaust system and heat shields.
Inspect front axle and U-joints. Lubricate if equipped with grease fittings (Four-wheel
drive vehicles).
Inspect steering linkage, ball joints, suspension, tie-rod ends, driveshaft and U-joints.
Lubricate if equipped with grease fittings.

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 Scheduled Maintenance

Other maintenance items

Every 15000 miles (24000 Replace cabin air filter.

km)
Every 30000 miles (48000 Replace engine air filter.
km)
Change automatic transmission fluid and filter on 5-speed
Every 60000 miles (96000 transmission. Consult dealer for requirements.
km) Replace front wheel bearing grease and grease seal if non-
sealed bearings are used.
Every 97500 miles (156000
Replace spark plugs.
km)
*
Every 105000 miles Change engine coolant.
(168000 km) **
Inspect accessory drive belt(s).
Change automatic transmission fluid and filter on 6-speed
transmission. Consult dealer for requirements.
Replace accessory drive belt(s) if not replaced within the
last 100000 miles (160000 km).
Every 150000 miles
(240000 km) Replace front wheel bearings and seals if non-sealed
bearings are used.
Change axle(s) fluid. (see exceptions)
Change transfer case fluid. (if equipped)
*
Initial replacement at six years or 105000 miles (168000 kilometers), then every three
years or 45000 miles (72000 kilometers).
**
If not replaced, inspect every 15000 miles (24000 kilometers).

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 Scheduled Maintenance

Diesel Engine(s) This means you do not have to remember

to change the oil on a mileage-based
Intelligent Oil-Life Monitor schedule. Your vehicle lets you know when
an oil change is due by displaying a
Your vehicle has an Intelligent Oil-Life
message in the information display.
Monitor that determines when you should
change the engine oil based on how you The following table provides examples of
use your vehicle. By using several vehicle use and its impact on oil change
important factors in its calculations, the intervals. It is a guideline only. Actual oil
monitor helps reduce the cost of owning change intervals depend on several factors
your vehicle and reduces environmental and generally decrease with severity of
waste at the same time. use.

When to expect the message prompting you to change your oil

Miles (km) Vehicle use and example

Normal

7500-10000 Normal commuting with highway driving

(12000-16000) No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe

5000-7499 Moderate to heavy load or towing

(8000-11999) Mountainous or off-road conditions
Extended idling (200-300 hours)
Extended hot or cold operation
Extreme
3000-4999 Maximum load or towing
(4000-7999) Extreme hot or cold operation
Use of high sulfur diesel fuel
Note: Use the appropriate special operating condition for maintenance information when
using high sulfur diesel fuels, operating your vehicle off-road or in dusty conditions (such as
unpaved roads).
Note: For every hour that your vehicle idles, it has accumulated the equivalent of
approximately 25 miles (40 kilometers) of driving.

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 Scheduled Maintenance

Normal Maintenance Intervals

1
At every oil change interval as indicated by the information display
2
Change the engine oil and filter.
Fuel and water separator. Drain if necessary (or if indicated by the information display).
Refill the diesel exhaust fluid tank.
3
Rotate the tires , inspect the tires for wear and measure tread depth.
Perform a multi-point inspection (recommended).
Inspect the air filter restriction gauge. Replace the filter if necessary.
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
Inspect the engine and secondary cooling system coolant concentration (freeze-point
protection), level and hoses.
Inspect the exhaust system and heat shields.
Inspect the front axle and U-joints. Lubricate any grease fittings. (Four-wheel drive
vehicles)
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and U-joints.
Lubricate any grease fittings.
1
Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.
2
Reset the Intelligent Oil-Life Monitor after engine oil and filter changes.
3
Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheels
only if unusual wear is noted.

1
Other maintenance items

Every 20000 miles (32000 Replace the cabin air filter.

km)
Every 30000 miles (48000 Replace the engine-mounted and frame-mounted fuel
km) filters.

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 Scheduled Maintenance

1
Other maintenance items

Inspect the engine and secondary cooling system coolant

concentration (freeze-point protection), additive (corro-
sion inhibitor) strength, coolant level, and hoses. Add
coolant additive if necessary.
Every 45000 miles (72000 Replace the air inlet foam filter.
km)
Every 60000 miles (96000 Replace the front wheel bearing grease and grease seal
km) if using non-sealed bearings. (Two-wheel drive vehicles)
At 90000 miles (144000 Inspect the accessory drive belt(s).
2

km)

Every 100000 miles Change the crankcase ventilation filter assembly.

(160000 km) Change the engine and secondary cooling system coolant.
3

Change the automatic transmission fluid and filter. Consult

an authorized dealer for requirements.
Replace the accessory drive belt(s) if not replaced within
the last 100000 miles (160000 km)
Every 150000 miles
(240000 km) Replace the front wheel bearings and seals if using non-
sealed bearings. (Two-wheel drive vehicles)
Change axle(s) fluid. (see exceptions)
Change transfer case fluid. (if equipped)
1
You can perform these maintenance items within 3000 miles (4800 kilometers) of the
last oil change. Do not exceed the designated distance for the interval.
Note: When adding coolant additive, do not exceed the specified maximum of 48 fluid
ounces (1.4 liters) for the engine and 16 fluid ounces (473 ml) for the secondary cooling
system. Operating the engine with excessive coolant additive may cause overheating which
could lead to severe, permanent engine damage.
2
Perform follow-up inspections every 15000 miles (24000 kilometers) after the initial
inspection. Replace the belt(s) at 150000 miles (240000 kilometers).
3
Initial change is at six years or 100000 miles (160000 kilometers), then every three years
or 45000 miles (72000 kilometers).

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 Scheduled Maintenance

SPECIAL OPERATING of the following conditions, you need to

perform extra maintenance as indicated.
CONDITIONS SCHEDULED If you operate your vehicle occasionally
MAINTENANCE under any of these conditions, it is not
necessary to perform the extra
Gasoline Engine(s) maintenance. For specific
recommendations, see your dealership
If you operate your vehicle primarily in any service advisor or technician.

Towing a trailer or using a car-top carrier

Inspect frequently, service Inspect and lubricate U-joints if equipped with grease
as required fittings.
See axle maintenance items under Exceptions.
Every 5000 miles (8000 Inspect the wheels and related components for abnormal
km) noise, wear, looseness or drag.
*
Rotate tires , inspect tires for wear and measure tread
depth.
Every 5000 miles (8000 Change engine oil and filter.
km) or six months
Inspect and lubricate U-joints if equipped with grease
fittings.
Every 30000 miles (48000 Replace front wheel bearing grease and grease seals if
km) non-sealed bearings are used.
Every 60000 miles (96000 Change transfer case fluid (Four-wheel drive vehicles).
km)
Replace spark plugs.
*
Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheels
only if unusual wear is noted.

Extensive idling or low-speed driving for long distances, as in heavy commercial use
(such as delivery, taxi, patrol car or livery)

Inspect frequently, service Replace engine air filter.

as required
Every 5000 miles (8000 Inspect brake system.
km)
Inspect wheels and related components for abnormal
noise, wear, looseness or drag.

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 Scheduled Maintenance

Extensive idling or low-speed driving for long distances, as in heavy commercial use
(such as delivery, taxi, patrol car or livery)

Lubricate control arm and steering ball joints if equipped

with grease fittings.
*
Rotate tires , inspect tires for wear and measure tread
depth.
Every 5000 miles (8000 Inspect and lubricate U-joints if equipped with grease
km) or six months fittings.
Every 5000 miles (8000 Change engine oil and filter.
km), six months or 200
engine hours
Every 30000 miles (48000 Replace front wheel bearing grease and grease seals if
km) non-sealed bearings are used.
Every 60000 miles (96000 Replace spark plugs.
km)
*
Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheels
only if unusual wear is noted.

Operating in dusty or sandy conditions (such as unpaved or dusty roads)

Inspect frequently, service Replace engine air filter.

as required
Every 5000 miles (8000 Inspect the wheels and related components for abnormal
km) noise, wear, looseness or drag.
*
Rotate tires , inspect tires for wear and measure tread
depth.
Every 5000 miles (8000 Change engine oil and filter.
km) or six months
Inspect and lubricate U-joints if equipped with grease
fittings.
Every 30000 miles (48000 Replace front wheel bearing grease and grease seals if
km) non-sealed bearings are used.
*
Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheels
only if unusual wear is noted.

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 Scheduled Maintenance

Off-road operation

Inspect frequently, service Inspect steering linkage, ball joints and U-joints, Lubricate
as required if equipped with grease fittings.
Replace engine air filter.
Every 5000 miles (8000 Change engine oil and filter.
km) or six months
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
*
Rotate tires , inspect tires for wear and measure tread
depth.
Every 30000 miles (48000 Replace front wheel bearing grease and grease seals if
km) non-sealed bearings are used.
*
Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheels
only if unusual wear is noted.

Exclusive use of E85 (Flex fuel vehicles only)

Every oil change interval If ran exclusively on E85, fill the fuel tank full with regular
unleaded fuel.

Diesel Engine(s)
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician.

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 Scheduled Maintenance

Towing a trailer or using a car-top carrier

As required Change the engine oil and filter as indicated by the

information display, and perform the services listed in the
scheduled maintenance chart.
See the axle maintenance items under Exceptions.
Every 15000 miles (24000 Replace the engine-mounted and frame-mounted fuel
km), 6 months, 600 engine filters.
hours
Every 30000 miles (48000 Replace the wheel bearing grease and grease seals if using
km) non-sealed bearings. (Two-wheel drive vehicles)
Every 30000 miles (48000 Inspect the engine and secondary cooling system coolant
km) or 1200 engine hours concentration (freeze-point protection) and additive
(corrosion inhibitor) strength. Add coolant additive if
necessary.
Every 60000 miles (96000 Flush and refill the coolant. Do not add coolant additive.
km) or 2400 engine hours
Note: When adding coolant additive, do not exceed the specified maximum of 48 fluid
ounces (1.4 liters) for the engine and 16 fluid ounces (473 ml) for the secondary cooling
system. Operating the engine with excessive coolant additive may cause overheating which
could lead to severe, permanent engine damage.
Note: After the initial coolant flush and fill at 60000 miles (96000 kilometers) or 2400
engine hours, flush and fill every 45000 miles (72000 kilometers) or 1800 engine hours
thereafter.

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 Scheduled Maintenance

Frequent or extended idling (over 10 minutes per hour of normal driving) or frequent low-
speed operation if your vehicle is used for stationary operation

As required Change the engine oil and filter as indicated by the

information display, and perform the services listed in the
scheduled maintenance chart.
Every 15000 miles (24000 Replace the engine-mounted and frame-mounted fuel
km), six months, 600 engine filters.
hours
Every 30000 miles (48000 Inspect the engine and secondary cooling system coolant
km) or 1200 engine hours concentration (freeze-point protection) and additive
(corrosion inhibitor) strength. Add coolant additive if
necessary.
Every 60000 miles (96000 Flush and refill the coolant. Do not add coolant additive.
km) or 2400 engine hours
Note: When adding coolant additive, do not exceed the specified maximum of 48 fluid
ounces (1.4 liters) for the engine and 16 fluid ounces (473 ml) for the secondary cooling
system. Operating the engine with excessive coolant additive may cause overheating which
could lead to severe, permanent engine damage.
Note: After the initial coolant flush and fill at 60000 miles (96000 kilometers) or 2400
engine hours, flush and fill every 45000 miles (72000 kilometers) or 1800 engine hours
thereafter.

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 Scheduled Maintenance

Frequent low-speed operation, consistent heavy traffic under 25 mph (40 km/h) or long
rush-hour traffic

As required Change the engine oil and filter as indicated by the

information display, and perform the services listed in the
scheduled maintenance chart.
Every 15000 miles (24000 Replace the engine-mounted and frame-mounted fuel
km), six months, 600 engine filters.
hours
Every 30000 miles (48000 Inspect the engine and secondary cooling system coolant
km) or 1200 engine hours concentration (freeze-point protection) and additive
(corrosion inhibitor) strength. Add coolant additive if
necessary.
Every 60000 miles (96000 Flush and refill the coolant. Do not add coolant additive.
km) or 2400 engine hours
Note: When adding coolant additive, do not exceed the specified maximum of 48 fluid
ounces (1.4 liters) for the engine and 16 fluid ounces (473 ml) for the secondary cooling
system. Operating the engine with excessive coolant additive may cause overheating which
could lead to severe, permanent engine damage.
Note: After the initial coolant flush and fill at 60000 miles (96000 kilometers) or 2400
engine hours, flush and fill every 45000 miles (72000 kilometers) or 1800 engine hours
thereafter.

Sustained high-speed driving at gross vehicle weight rating (maximum loaded weight
for vehicle operation)

As required Change the engine oil and filter as indicated by the

information display, and perform the services listed in the
scheduled maintenance chart.
Every 15000 miles (24000 Replace the engine-mounted and frame-mounted fuel
km), six months, 600 engine filters.
hours
Every 30000 miles (48000 Replace the wheel bearing grease and grease seals if using
km) non-sealed bearings. (Two-wheel drive vehicles)

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 Scheduled Maintenance

Sustained high-speed driving at gross vehicle weight rating (maximum loaded weight
for vehicle operation)

Every 30000 miles (48000 Inspect the engine and secondary cooling system coolant
km) or 1200 engine hours concentration (freeze-point protection) and additive
(corrosion inhibitor) strength. Add coolant additive if
necessary.
Every 60000 miles (96000 Flush and refill the coolant. Do not add coolant additive.
km) or 2400 engine hours
Note: When adding coolant additive, do not exceed the specified maximum of 48 fluid
ounces (1.4 liters) for the engine and 16 fluid ounces (473 ml) for the secondary cooling
system. Operating the engine with excessive coolant additive may cause overheating which
could lead to severe, permanent engine damage.
Note: After the initial coolant flush and fill at 60000 miles (96000 kilometers) or 2400
engine hours, flush and fill every 45000 miles (72000 kilometers) or 1800 engine hours
thereafter.

Operating in sustained ambient temperatures below -10°F (-23°C) or above 100°F (38°C)

As required Change the engine oil and filter as indicated by the

information display, and perform the services listed in the
scheduled maintenance chart.
Every 15000 miles (24000 Replace the engine-mounted and frame-mounted fuel
km), six months, 600 engine filters.
hours
Every 30000 miles (48000 Replace the wheel bearing grease and grease seals if using
km) non-sealed bearings. (Two-wheel drive vehicles)

Operating in dusty or sandy conditions (such as unpaved or dusty roads)

Every 7500 miles (12000 *

Rotate the tires , inspect the tires for wear and measure
km) tread depth.
Inspect the brake system pads and rotors.
Inspect the air filter restriction gauge. Replace the filter if
necessary.
Inspect the steering and suspension ball joints and tie rods.
Lubricate any grease fittings.

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 Scheduled Maintenance

Operating in dusty or sandy conditions (such as unpaved or dusty roads)

Every 7500 miles (12000 Change the engine oil and filter.
**

km), six months or 300

engine hours Inspect and lubricate the U-joints.
Every 15000 miles (24000 Replace the engine-mounted and frame-mounted fuel
km), six months, 600 engine filters.
hours
Every 30000 miles (48000 Replace the air inlet foam filter.
km)
Replace the wheel bearing grease and grease seals if using
non-sealed bearings. (Two-wheel drive vehicles)
*
Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheels
only if unusual wear is noted.
**
Reset the Intelligent Oil-Life Monitor after engine oil and filter changes.

Off-road operation

As required Inspect functional holes in each leg of the twin exhaust

tips and the holes under the shield just inboard of the right
rear tire to make sure they are clean and clear of debris or
foreign materials. Refer to the Vehicle Care chapter of your
owner’s manual for more information.
Inspect the steering and suspension ball joints and tie rods.
Lubricate any grease fittings.
Every 7500 miles (12000 *
Rotate the tires , inspect the tires for wear and measure
km), six months or 300 tread depth.
engine hours
Inspect the brake system pads and rotors.
Inspect the air filter restriction gauge. Replace the filter if
necessary.
Every 7500 miles (12000 Change the engine oil and filter.
**

km) or 300 engine hours

Every 15000 miles (24000 Replace the engine-mounted and frame-mounted fuel
km), six months, 600 engine filters.
hours
Every 30000 miles (48000 Replace the air inlet foam filter.
km)
Replace the wheel bearing grease and grease seals if using
non-sealed bearings. (Two-wheel drive vehicles).

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 Scheduled Maintenance

Off-road operation

Every 50000 miles (80000 Change the rear axle fluid (Dana rear axles only - some F-
km) 350s; all F-450s and F-550s).
Change the transfer case fluid. (Four-wheel drive vehicles)
Inspect the front axle fluid. (Four-wheel drive vehicles)
*
Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheels
only if unusual wear is noted.
**
Reset the Intelligent Oil-Life Monitor after engine oil and filter changes.

Using biodiesel, up to and including 20% biodiesel (B20)

As required Change the engine oil and filter as indicated by the

information display, and perform the services listed in the
scheduled maintenance chart.
Every 15000 miles (24000 Replace the engine-mounted and frame-mounted fuel
km), six months, 600 engine filters.
hours

Using fuel other than ultra-low sulfur diesel fuel - vehicles operated where ultra-low
sulfur diesel fuel is not required or available

Every 2500 miles (4000 Change engine oil and filter.

km) or three months (if
using high sulfur fuel with
more than 500 ppm sulfur)
Every 5000 miles (8000 Change engine oil and filter.
km) or six months (if using
high sulfur fuel with fewer
than 500 ppm sulfur)

wide-open throttle for long periods

Exceptions above45 mph (72 km/h), change the rear
axle fluid every 30,000 mi (48,000 km) if
Axle and Transfer Case Maintenance the rear axle is filled with non-synthetic
Axle(s) and transfer case (4X4 only) fluid fluid. This interval can be waived and the
changes or level checks are not required 150,000 mi (240,000km) service interval
unless a leak is suspected or the assembly can continue if the rear axle is filled with
has been submerged in water. During long 75W140 synthetic gear fluid meeting Ford
periods of trailer towing with outside
temperatures above 70°F (21°C) or at

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 Scheduled Maintenance

specification WSL-M2C192-A, part number If the available API SM or SN oils are not
XY-75W140-QL, or equivalent. Add friction available, then the oil change interval is
modifier XL-3 (EST-M2C118-A) or 1800 miles (3000 kilometers).
equivalent for complete refill of
Traction-Lok rear axles. See Capacities Engine Air Filter and Cabin Air Filter
and Specifications (page 415). Replacement

Additional Axle Maintenance for Dual The life of the engine air filter and cabin air
Rear Wheels filter is dependent on exposure to dusty
and dirty conditions. Vehicles operated in
Change rear axle fluid every 250,000 miles these conditions require frequent
(400,000 kilometers) under normal driving inspection and replacement of the engine
conditions on all commercial applications. air filter and cabin air filter.
When operating your vehicle at or near
maximum gross vehicle weights, change Diesel Particulate Filter
the rear axle fluid every 60,000 miles
(96,000 kilometers). In addition, follow The filter may need to be removed for ash
this 60,000 mile (96,000 kilometer) cleaning at approximately 120000 miles
schedule when operating your vehicle (192000 kilometers) or greater (actual
under the special operating conditions mileage can vary greatly depending upon
where noted. engine and vehicle operating conditions)
and replaced with a new or
California Fuel Filter Replacement remanufactured (ash cleaned) part. The
filter may need to be replaced at
If you register your vehicle in California, the approximately 250000 miles (400000
California Air Resources Board has kilometers) depending upon engine and
determined that the failure to perform this vehicle operating conditions. In both cases,
maintenance item does not nullify the the engine control system sets a service
emission warranty or limit recall liability light (wrench icon) to inform you to bring
before the completion of your vehicle's your vehicle to the dealer for service. If
useful life. Ford Motor Company, however, there are any issues with the oxidation
urges you to have all recommended catalyst or particulate filter system, a
maintenance services performed at the service light (wrench or engine icon) sets
specified intervals and to record all vehicle by the engine control system to inform you
service. to bring your vehicle into a dealer for
service.
Hot Climate Oil Change Intervals
Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or
locations with similar climates using an
American Petroleum Institute (API)
Certified for Gasoline Engines (Certification
mark) oil of SM or SN quality, the normal
oil change interval is 3000 miles (5000
kilometers).

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 Scheduled Maintenance

SCHEDULED MAINTENANCE RECORD

Repair Order #:
Dealer stamp

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

E146852

Repair Order #:
Dealer stamp

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

E146852

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Repair Order #:
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Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

E146852

Repair Order #:
Dealer stamp

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

E146852

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Repair Order #:
Dealer stamp

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

E146852

Repair Order #:
Dealer stamp

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

E146852

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Repair Order #:
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Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

E146852

Repair Order #:
Dealer stamp

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

E146852

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Repair Order #:
Dealer stamp

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

E146852

Repair Order #:
Dealer stamp

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

E146852

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 Scheduled Maintenance

Repair Order #:
Dealer stamp

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

E146852

Repair Order #:
Dealer stamp

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

E146852

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 Scheduled Maintenance

Repair Order #:
Dealer stamp

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

E146852

Repair Order #:
Dealer stamp

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

E146852

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 Scheduled Maintenance

Repair Order #:
Dealer stamp

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

E146852

Repair Order #:
Dealer stamp

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

E146852

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 Scheduled Maintenance

Repair Order #:
Dealer stamp

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

E146852

Repair Order #:
Dealer stamp

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

E146852

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 Scheduled Maintenance

Repair Order #:
Dealer stamp

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

E146852

Repair Order #:
Dealer stamp

Distance:

Engine hours (optional):

Multi-point inspection (recommended):

Signature:

E146852

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 Appendices

END USER LICENSE Description of Other Rights and

Limitations
AGREEMENT
• Speech Recognition: If the
VEHICLE SOFTWARE END USER SOFTWARE includes speech
LICENSE AGREEMENT (EULA) recognition component(s), you should
understand that speech recognition is
• You (“You” or “Your” as applicable) an inherently statistical process and
have acquired a vehicle having several that recognition errors are inherent in
devices, including SYNC ® and various the process. Neither FORD MOTOR
control modules, ("DEVICES") that COMPANY nor its suppliers shall be
include software licensed or owned by liable for any damages arising out of
Ford Motor Company and its affiliates errors in the speech recognition
("FORD MOTOR COMPANY"). Those process. It is your responsibility to
software products of FORD MOTOR monitor any speech recognition
COMPANY origin, as well as associated functions included in the system.
media, printed materials, and "online"
or electronic documentation • Limitations on Reverse Engineering,
("SOFTWARE") are protected by Decompilation and Disassembly:
international intellectual property laws You may not reverse engineer,
and treaties. The SOFTWARE is decompile, translate, disassemble or
licensed, not sold. All rights reserved. attempt to discover any source code
or underlying ideas or algorithms of the
• The SOFTWARE may interface with SOFTWARE nor permit others to
and/or communicate with, or may be reverse engineer, decompile or
later upgraded to interface with and/or disassemble the SOFTWARE, except
communicate with additional software and only to the extent that such activity
and/or systems provided by FORD is expressly permitted by applicable
MOTOR COMPANY. law notwithstanding this limitation or
IF YOU DO NOT AGREE TO THIS END to the extent as may be permitted by
USER LICENSE AGREEMENT ("EULA") the licensing terms governing use of
DO NOT USE THE DEVICES OR COPY any open source components included
THE SOFTWARE. ANY USE OF THE with the SOFTWARE.
SOFTWARE, INCLUDING BUT NOT • Limitations on Distributing,
LIMITED TO USE ON THE DEVICES, Copying, Modifying and Creating
WILL CONSTITUTE YOUR AGREEMENT Derivative Works: You may not
TO THIS EULA (OR RATIFICATION OF distribute, copy, make modifications
ANY PREVIOUS CONSENT). to or create derivative works based on
GRANT OF SOFTWARE LICENSE: This the SOFTWARE, except and only to the
EULA grants you the following license: extent that such activity is expressly
permitted by applicable law
• You may use the SOFTWARE as notwithstanding this limitation or to
installed on the DEVICES and as the extent as may be permitted by the
otherwise interfacing with systems licensing terms governing use of any
and/or services provide by or through open source components included with
FORD MOTOR COMPANY or its third the SOFTWARE.
party software and service providers.

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 Appendices

• Single EULA: The end user • Additional Software/Services: The

documentation for the DEVICES and SOFTWARE may permit FORD MOTOR
related systems and services may COMPANY, third party software and
contain multiple EULAs, such as service suppliers, its affiliates and/or
multiple translations and/or multiple its designated agent to provide or make
media versions (e.g., in the user available to you SOFTWARE updates,
documentation and in the software). supplements, add-on components, or
Even if you receive multiple EULAs, you Internet-based services components
are licensed to use only one (1) copy of of the SOFTWARE after the date you
the SOFTWARE. obtain your initial copy of the
• SOFTWARE Transfer: You may SOFTWARE ("Supplemental
permanently transfer your rights under Components".) SOFTWARE updates
this EULA only as part of a sale or may cause you to incur additional
transfer of the DEVICES, provided you charges from your wireless service
retain no copies, you transfer all of the provider. If FORD MOTOR COMPANY
SOFTWARE (including all component or third party software and services
parts, the media and printed materials, suppliers provide or make available to
any upgrades, and, if applicable, the you Supplemental Components and
Certificate(s) of Authenticity), and the no other EULA terms are provided
recipient agrees to the terms of this along with the Supplemental
EULA. If the SOFTWARE is an upgrade, Components, then the terms of this
any transfer must include all prior EULA shall apply. FORD MOTOR
versions of the SOFTWARE. COMPANY, its affiliates and/or its
designated agent reserve the right to
• Termination: Without prejudice to any discontinue without liability any
other rights, FORD MOTOR COMPANY Internet-based services provided to
may terminate this EULA if you fail to you or made available to you through
comply with the terms and conditions the use of the SOFTWARE.
of this EULA.
• Internet-Based Services
Components: The SOFTWARE may
contain components that enable and
facilitate the use of certain
Internet-based services. You
acknowledge and agree that FORD
MOTOR COMPANY, third party
software and service suppliers, its
affiliates and/or its designated agent
may automatically check the version
of the SOFTWARE and/or its
components that you are utilizing and
may provide upgrades or supplements
to the SOFTWARE that may be
automatically downloaded to your
DEVICES.

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 Appendices

• Links to Third Party Sites: The INTELLECTUAL PROPERTY RIGHTS:

SOFTWARE may provide you with the All title and intellectual property rights in
ability to link to third party sites. The and to the SOFTWARE (including but not
third party sites are not under the limited to any images, photographs,
control of FORD MOTOR COMPANY, animations, video, audio, music, text and
its affiliates and/or its designated "applets" incorporated into the
agent. Neither FORD MOTOR SOFTWARE), the accompanying printed
COMPANY nor its affiliates nor its materials, and any copies of the
designated agent are responsible for SOFTWARE, are owned by FORD MOTOR
(I) the contents of any third party sites, COMPANY, or its affiliates or suppliers. The
any links contained in third party sites, SOFTWARE is licensed, not sold. You may
or any changes or updates to third not copy the printed materials
party sites, or (ii) webcasting or any accompanying the SOFTWARE. All title
other form of transmission received and intellectual property rights in and to
from any third party sites. If the the content which may be accessed
SOFTWARE provides links to third through use of the SOFTWARE is the
party sites, those links are provided to property of the respective content owner
you only as a convenience, and the and may be protected by applicable
inclusion of any link does not imply an copyright or other intellectual property
endorsement of the third party site by laws and treaties. This EULA grants you no
FORD MOTOR COMPANY, its affiliates rights to use such content outside its
and/or its designated agent. intended use. All rights not specifically
• Obligation to Drive Responsibly: granted under this EULA are reserved by
You recognize your obligation to drive FORD MOTOR COMPANY, its affiliates,
responsibly and keep attention on the and third party software and service
road. You will read and abide with the providers and suppliers. Use of any on-line
DEVICES operating instructions services which may be accessed through
particularly as they pertain to safety the SOFTWARE may be governed by the
and you agree to assume any risk respective terms of use relating to such
associated with the use of the services. If this SOFTWARE contains
DEVICES. documentation that is provided only in
electronic form, you may print one copy of
UPGRADES AND RECOVERY MEDIA: such electronic documentation.
If the SOFTWARE is provided by FORD
MOTOR COMPANY separate from the EXPORT RESTRICTIONS: You
DEVICES on media such as a ROM chip, acknowledge that the SOFTWARE is
CD ROM disk(s) or via web download or subject to U.S. and European Union export
other means, and is labeled "For Upgrade jurisdiction. You agree to comply with all
Purposes Only" or "For Recovery Purposes applicable international and national laws
Only" you may install one (1) copy of such that apply to the SOFTWARE, including
SOFTWARE onto the DEVICES as a the U.S. Export Administration Regulations,
replacement copy for the existing as well as end-user, end-use and
SOFTWARE, and use it in accordance with destination restrictions issued by U.S. and
this EULA, including any additional EULA other governments.
terms accompanying the upgrade
SOFTWARE.

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 Appendices

TRADEMARKS: This EULA does not grant General Operation

you any rights in connection with any • Voice Command Control: Certain
trademarks or service marks of FORD functions within the SYNC® system
MOTOR COMPANY, its affiliates, and third may be accomplished using voice
party software and service providers. commands. Using voice commands
PRODUCT SUPPORT: Please refer to while driving helps you to operate the
FORD MOTOR COMPANY instructions system without removing your hands
provided in the documentation for the from the wheel or eyes from the road.
DEVICES product support, such as the • Prolonged Views of Screen: Do not
vehicle owner guide. access any function requiring a
Should you have any questions concerning prolonged view of the screen while you
this EULA, or if you desire to contact FORD are driving. Pull over in a safe and legal
MOTOR COMPANY for any other reason, manner before attempting to access a
please refer to the address provided in the function of the system requiring
documentation for the DEVICES. prolonged attention.
No Liability for Certain Damages: • Volume Setting: Do not raise the
EXCEPT AS PROHIBITED BY LAW, FORD volume excessively. Keep the volume
MOTOR COMPANY, ANY THIRD PARTY at a level where you can still hear
SOFTWARE OR SERVICES SUPPLIERS, outside traffic and emergency signals
AND THEIR AFFILIATES SHALL HAVE NO while driving. Driving while unable to
LIABILITY FOR ANY INDIRECT, SPECIAL, hear these sounds could cause an
CONSEQUENTIAL OR INCIDENTAL accident.
DAMAGES ARISING FROM OR IN • Navigation Features: Any navigation
CONNECTION WITH THE USE OR features included in the system are
PERFORMANCE OF THE SOFTWARE. THIS intended to provide turn by turn
LIMITATION SHALL APPLY EVEN IF ANY instructions to get you to a desired
REMEDY FAILS OF ITS ESSENTIAL destination. Please make certain all
PURPOSE. THERE ARE NO WARRANTIES persons using this system carefully
OTHER THAN THOSE THAT MAY BE read and follow instructions and safety
EXPRESSLY PROVIDED FOR YOUR NEW information fully.
VEHICLE. • Distraction Hazard: Any navigation
features may require manual
SYNC® Automotive Important Safety (non-verbal) setup. Attempting to
Information Read and follow perform such set-up or insert data
instructions: while driving can distract your attention
• Before using your SYNC® system, read and could cause an accident or other
and follow all instructions and safety serious injury. Stop the vehicle in a safe
information provided in this end user and legal manner before attempting
manual ("Owner Guide".) Not these operations.
following precautions found in the • Let Your Judgment Prevail: Any
Owner Guide can lead to an accident navigation features are provided only
or other serious injuries. as an aid. Make your driving decisions
based on your observations of local
conditions and existing traffic
regulations. Any such feature is not a

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 Appendices

substitute for your personal judgment. Your Responsibilities and Assumptions of

Any route suggestions made by this Risk
system should never replace any local • You agree to each of the following:(a)
traffic regulations or your personal Any use of the SOFTWARE while
judgment or knowledge of safe driving driving an automobile or other vehicle
practices. in violation of applicable law or
• Route Safety: Do not follow the route otherwise driving in an unsafe manner
suggestions if doing so would result in presents a significant risk of distracted
an unsafe or illegal maneuver, if you driving and should not be attempted
would be placed in an unsafe situation, under any circumstances;(b) Use of
or if you would be directed into an area the SOFTWARE at excessive volume
that you consider unsafe. The driver is poses a significant risk of hearing
ultimately responsible for the safe damage and should not be attempted
operation of the vehicle and therefore, under any circumstances;(c) The
must evaluate whether it is safe to SOFTWARE may not be compatible
follow the suggested directions. with new or different versions of an
• Potential Map Inaccuracy: Maps operating system, third party software,
used by this system may be inaccurate or third party services, and the
because of changes in roads, traffic SOFTWARE may potentially cause a
controls or driving conditions. Always critical failure of an operating system,
use good judgment and common sense third party software, or third party
when following the suggested routes. service.(d) Any third party service
accessed by or third party software
• Emergency Services: Do not rely on used with the SOFTWARE (I) may
any navigation features included in the charge an additional fee for access, (ii)
system to route you to emergency may not work correctly, on an
services. Ask local authorities or an uninterrupted basis, or error free, (iii)
emergency services operator for these may change streaming formats or
locations. Not all emergency services discontinue operation, (iv) may contain
such as police, fire stations, hospitals adult, profane or offensive content; and
and clinics are likely to be contained in (v) may contain inaccurate, false or
the map database for such navigation misleading traffic, weather, financial
features. or safety information or other content;
and (e) Use of the SOFTWARE may
cause you to incur additional charges
from your wireless service provider
(WSP) and any data or minute
calculators that may be included in the
software program are for reference
only, are not warranted in any way and
should not be relied upon in anyway.
• When using the SOFTWARE, you agree
to be responsible for and assume the
entire risk to the items set forth in
Section (a) – (e) above.

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 Appendices

Disclaimer of Warranty CREATE A WARRANTY. SHOULD THE

SOFTWARE, THIRD PARTY SOFTWARE,
YOU EXPRESSLY ACKNOWLEDGE AND OR THIRD-PARTY SERVICES PROVE
AGREE THAT USE OF THE DEVICES AND DEFECTIVE, YOU ASSUME THE ENTIRE
SOFTWARE IS AT YOUR SOLE RISK AND COST OF ALL NECESSARY SERVICING,
THAT THE ENTIRE RISK AS TO REPAIR OR CORRECTION. SOME
SATISFACTORY QUALITY, JURISDICTIONS DO NOT ALLOW THE
PERFORMANCE, COMPATIBILITY, DISCLAIMER OF IMPLIED WARRANTIES
ACCURACY AND EFFORT IS WITH YOU. OR LIMITATIONS ON APPLICABLE
TO THE MAXIMUM EXTENT PERMITTED STATUTORY RIGHTS OF A CONSUMER,
BY APPLICABLE LAW, THE SOFTWARE SO THE ABOVE DISCLAIMER MAY NOT
AND ANY THIRD PARTY SOFTWARE OR FULLY APPLY TO YOU. THE SOLE
THIRD-PARTY SERVICES ARE PROVIDED WARRANTY PROVIDED BY FORD MOTOR
"AS IS" AND “AS AVAILABLE”, WITH ALL COMPANY SHALL BE FOUND IN THE
FAULTS AND WITHOUT WARRANTY OF WARRANTY INFORMATION INCLUDING
ANY KIND, AND FORD MOTOR COMPANY WITH YOUR OWNER GUIDE. TO THE
HEREBY DISCLAIMS ALL WARRANTIES EXTENT THAT THERE IS ANY CONFLICT
AND CONDITIONS WITH RESPECT TO BETWEEN THE TERMS OF THIS SECTION
THE SOFTWARE, THIRD PARTY AND THE WARRANTY BOOKLET, THE
SOFTWARE, AND THIRD-PARTY WARRANTY BOOKLET SHALL CONTROL.
SERVICES, EITHER EXPRESS, IMPLIED OR
STATUTORY, INCLUDING, BUT NOT Applicable Law, Venue, Jurisdiction
LIMITED TO, THE IMPLIED WARRANTIES
AND/OR CONDITIONS OF • The laws of the State of Michigan
MERCHANTABILITY, OF SATISFACTORY govern this EULA and Your use of the
QUALITY, OF FITNESS FOR AN SOFTWARE. Your use of the
ARTICULAR PURPOSE, OF ACCURACY, SOFTWARE may also be subject to
OF QUIET ENJOYMENT, AND other local, state, national, or
NON-INFRINGEMENT OF THIRD-PARTY international laws. Any litigation arising
RIGHTS. FORD MOTOR COMPANY DOES out of or related to this EULA shall be
NOT WARRANT (a) AGAINST brought and maintained exclusively in
INTERFERENCE WITH YOUR ENJOYMENT a court of the State of Michigan
OF THE SOFTWARE, THIRD PARTY located in Wayne County or in the
SOFTWARE, OR THIRD-PARTY SERVICES, United States District Court for the
(b) THAT THE SOFTWARE, THIRD PARTY Eastern District of Michigan. You hereby
SOFTWARE, OR THIRD-PARTY SERVICES consent to submit to the personal
WILL MEET YOUR REQUIREMENTS, (c) jurisdiction of a court in the State of
THAT THE OPERATION OF THE Michigan located in Wayne County and
SOFTWARE, THIRD PARTY SOFTWARE, the United States District Court for the
OR THIRD-PARTY SERVICES WILL BE Eastern District of Michigan for any
UNINTERRUPTED OR ERROR-FREE, (d) dispute arising out of or relating to this
OR THAT DEFECTS IN THE SOFTWARE, EULA.
THIRD PARTY SOFTWARE, OR
THIRD-PARTY SERVICES WILL BE
CORRECTED. NO ORAL OR WRITTEN
INFORMATION OR ADVICE GIVEN BY
FORD MOTOR COMPANY OR ITS
AUTHORIZED REPRESENTATIVE SHALL

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 Appendices

Binding Arbitration and Class Action the right to litigate (or participate in as a
Waiver party or class member) all disputes in court
before a judge or jury. Instead, all disputes
(a) Application. This Section applies to will be resolved before a neutral arbitrator,
any dispute EXCEPT IT DOES NOT whose decision will be final except for a
INCLUDE A DISPUTE RELATING TO limited right of appeal under the Federal
COPYRIGHT INFRINGEMENT, OR TO THE Arbitration Act. Any court with jurisdiction
ENFORCEMENT OR VALIDITY OF YOUR, over the parties may enforce the
FORD MOTOR COMPANY, OR ANY OF arbitrator’s award.
FORD MOTOR COMPANY’S LICENSORS’
INTELLECTUAL PROPERTY RIGHTS. (e) Class action waiver. Any proceedings
Dispute means any dispute, action, or other to resolve or litigate any dispute in any
controversy between You and FORD forum will be conducted solely on an
MOTOR COMPANY, other than the individual basis. Neither you nor FORD
exceptions listed above, concerning the MOTOR COMPANY, will seek to have any
SOFTWARE (including its price) or this dispute heard as a class action, as a private
EULA, whether in contract, warranty, tort, attorney general action, or in any other
statute, regulation, ordinance, or any other proceeding in which any party acts or
legal or equitable basis. proposes to act in a representative
capacity. No arbitration or proceeding will
(b) Notice of Dispute. In the event of a be combined with another without the
Dispute, You or FORD MOTOR COMPANY prior written consent of all parties to all
must give the other a “Notice of Dispute”, affected arbitrations or proceedings.
which is a written statement of the name,
address, and contact information of the (f) Arbitration procedure. Any
party giving it, the facts giving rise to the arbitration will be conducted by the
dispute, and the relief requested. You and American Arbitration Association (the
FORD MOTOR COMPANY will attempt to “AAA”), under its Commercial Arbitration
resolve any dispute through informal Rules. If You are an individual and use the
negotiation within 60 days from the date SOFTWARE for personal or vehicle use, or
the Notice of Dispute is sent. After 60 days, if the value of the dispute is $75,000 or
You or FORD MOTOR COMPANY may less whether or not You are an individual
commence arbitration. or how You use the SOFTWARE, the AAA
Supplementary Procedures for
(c) Small claims court. You may also Consumer-Related Disputes will also
litigate any dispute in small claims court apply. To commence arbitration, submit a
in your county of residence or FORD Commercial Arbitration Rules Demand for
MOTOR COMPANY’S principal place of Arbitration form to the AAA. You may
business, if the dispute meets all request a telephonic or in-person hearing
requirements to be heard in the small by following the AAA rules. In a dispute
claims court. You may litigate in small involving $10,000 or less, any hearing will
claims court whether or not You be telephonic unless the arbitrator finds
negotiated informally first. good cause to hold an in-person hearing
(d) Binding arbitration. If You and FORD instead. For more information, see adr.org
MOTOR COMPANY, do not resolve any or call 1-800-778-7879. You agree to
dispute by informal negotiation or in small commence arbitration only in your county
claims court, any other effort to resolve of residence or FORD MOTOR COMPANY’S
the dispute will be conducted exclusively principal place of business. The arbitrator
by binding arbitration. You are giving up

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 Appendices

may award the same damages to You filing, AAA, and arbitrator’s fees and
individually as a court could. The arbitrator expenses. It will not seek its attorney’s
may award declaratory or injunctive relief fees or expenses from you in any
only to You individually, and only to the arbitration. Fees and expenses are not
extent required to satisfy Your individual counted in determining how much a
claim. dispute involves.
(g) Arbitration fees and incentives. (h) Claims or disputes must be filed
• I. Disputes involving $75,000 or less. within one year. To the extent permitted
FORD MOTOR COMPANY will by law, any claim or dispute under this
promptly reimburse your filing fees and EULA to which this Section applies must
pay the AAA’s and arbitrator’s fees and be filed within one year in small claims
expenses. If you reject FORD MOTOR court (Section c) or in arbitration (Section
COMPANY’S last written settlement d). The one-year period begins when the
offer made before the arbitrator was claim or dispute first could be filed. If such
appointed (“last written offer”), your a claim or dispute is not filed within one
dispute goes all the way to an year, it is permanently barred.
arbitrator’s decision (called an (I) Severability. If the class action waiver
“award”), and the arbitrator awards (Section e) is found to be illegal or
you more than the last written offer, unenforceable as to all or some parts of a
FORD MOTOR COMPANY will give you dispute, then that portion of Section e will
three incentives: (1) pay the greater of not apply to those parts. Instead, those
the award or $1,000; (2) pay twice your parts will be severed and proceed in a court
reasonable attorney’s fees, if any; and of law, with the remaining parts proceeding
(3) reimburse any expenses (including in arbitration. If any other provision of that
expert witness fees and costs) that portion Section e is found to be illegal or
your attorney reasonably accrues for unenforceable, that provision will be
investigating, preparing, and pursuing severed with the remainder of Section e
your claim in arbitration. The arbitrator remaining in full force and effect.
will determine the amounts.
Telenav Software End User License
• ii. Disputes involving more than
Agreement
$75,000. The AAA rules will govern
payment of filing fees and the AAA’s Please read these terms and conditions
and arbitrator’s fees and expenses. carefully before you use the TeleNav
• iii. Disputes involving any amount. In Software. Your use of the TeleNav
any arbitration you commence, FORD Software indicates that you accept these
MOTOR COMPANY will seek its AAA terms and conditions. If you do not accept
or arbitrator’s fees and expenses, or these terms and conditions, do not break
Your filing fees it reimbursed, only if the the seal of the package, launch, or
arbitrator finds the arbitration frivolous otherwise use the TeleNav Software.
or brought for an improper purpose. In TeleNav may revise this Agreement and
any arbitration FORD MOTOR the privacy policy at any time, with or
COMPANY commences, it will pay all without notice to you. You agree to visit
http://www.telenav.com from time to time
to review the then current version of this
Agreement and of the privacy policy.

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 Appendices

1. Safe and Lawful Use 2. Account Information

You acknowledge that devoting attention You agree: (a) when registering the
to the TeleNav Software may pose a risk TeleNav Software, to provide TeleNav with
of injury or death to you and others in true, accurate, current, and complete
situations that otherwise require your information about yourself, and (b) to
undivided attention, and you therefore inform TeleNav promptly of any changes
agree to comply with the following when to such information, and to keep it true,
using the TeleNav Software: accurate, current and complete.
(a) observe all traffic laws and otherwise 3. Software License
drive safely;
• Subject to your compliance with the
(b) use your own personal judgment while
terms of this Agreement, TeleNav
driving. If you feel that a route suggested
hereby grants to you a personal,
by the TeleNav Software instructs you to
non-exclusive, non-transferable license
perform an unsafe or illegal maneuver,
(except as expressly permitted below
places you in an unsafe situation, or directs
in connection with your permanent
you into an area that you consider to be
transfer of the TeleNav Software
unsafe, do not follow such instructions;
license), without the right to
(c) do not input destinations, or otherwise sublicense, to use the TeleNav
manipulate the TeleNav Software, unless Software (in object code form only) in
your vehicle is stationary and parked; order to access and use the TeleNav
(d) do not use the TeleNav Software for Software. This license shall terminate
any illegal, unauthorized, unintended, upon any termination or expiration of
unsafe, hazardous, or unlawful purposes, this Agreement. You agree that you will
or in any manner inconsistent with this use the TeleNav Software only for your
Agreement; personal business or leisure purposes,
and not to provide commercial
(e) arrange all GPS and wireless devices navigation services to other parties.
and cables necessary for use of the
TeleNav Software in a secure manner in 3.1 License Limitations
your vehicle so that they will not interfere
• (a) reverse engineer, decompile,
with your driving and will not prevent the disassemble, translate, modify, alter
operation of any safety device (such as an or otherwise change the TeleNav
airbag). Software or any part thereof; (b)
You agree to indemnify and hold TeleNav attempt to derive the source code,
harmless against all claims resulting from audio library or structure of the
any dangerous or otherwise inappropriate TeleNav Software without the prior
use of the TeleNav Software in any moving express written consent of TeleNav;
vehicle, including as a result of your failure (c) remove from the TeleNav
to comply with the directions above. Software, or alter, any of TeleNav's or
its suppliers' trademarks, trade names,
logos, patent or copyright notices, or
other notices or markings; (d)

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 Appendices

distribute, sublicense or otherwise is dependent on the accuracy of

transfer the TeleNav Software to navigation, as the maps or functionality
others, except as part of your of the TeleNav Software are not
permanent transfer of the TeleNav intended to support such high risk
Software; or (e) use the TeleNav applications, especially in more remote
Software in any manner that geographical areas.
I. infringes the intellectual property or • TELENAV EXPRESSLY DISCLAIMS
proprietary rights, rights of publicity or AND EXCLUDES ALL WARRANTIES IN
privacy or other rights of any party, CONNECTION WITH THE TELENAV
SOFTWARE, WHETHER STATUTORY,
ii. violates any law, statute, ordinance or EXPRESS OR IMPLIED, INCLUDING ALL
regulation, including but not limited to laws WARRANTIES WHICH MAY ARISE
and regulations related to spamming, FROM COURSE OF DEALING, CUSTOM
privacy, consumer and child protection, OR TRADE AND INCLUDING, BUT NOT
obscenity or defamation, or LIMITED TO, THE IMPLIED
iii. is harmful, threatening, abusive, WARRANTIES OF MERCHANTABILITY,
harassing, tortuous, defamatory, vulgar, FITNESS FOR A PARTICULAR
obscene, libelous, or otherwise PURPOSE AND NON-INFRINGEMENT
objectionable; and (f) lease, rent out, or OF THIRD PARTY RIGHTS WITH
otherwise permit unauthorized access by RESPECT TO THE TELENAV
third parties to the TeleNav Software SOFTWARE.
without advanced written permission of • Certain jurisdictions do not permit the
TeleNav. disclaimer of certain warranties, so this
limitation may not apply to you.
4. Disclaimers
• To the fullest extent permissible 5. Limitation of Liability
pursuant to applicable law, in no event • TO THE EXTENT PERMITTED UNDER
will TeleNav, its licensors and suppliers, APPLICABLE LAW, UNDER NO
or agents or employees of any of the CIRCUMSTANCES SHALL TELENAV
foregoing, be liable for any decision OR ITS LICENSORS AND SUPPLIERS
made or action taken by you or anyone BE LIABLE TO YOU OR TO ANY THIRD
else in reliance on the information PARTY FOR ANY INDIRECT,
provided by the TeleNav Software. INCIDENTAL, CONSEQUENTIAL,
TeleNav also does not warrant the SPECIAL OR EXEMPLARY DAMAGES
accuracy of the map or other data used (INCLUDING IN EACH CASE, BUT NOT
for the TeleNav Software. Such data LIMITED TO, DAMAGES FOR THE
may not always reflect reality due to, INABILITY TO USE THE EQUIPMENT
among other things, road closures, OR ACCESS DATA, LOSS OF DATA,
construction, weather, new roads and LOSS OF BUSINESS, LOSS OF
other changing conditions. You are PROFITS, BUSINESS INTERRUPTION
responsible for the entire risk arising OR THE LIKE) ARISING OUT OF THE
out of your use of the TeleNav USE OF OR INABILITY TO USE THE
Software. For example but without TELENAV SOFTWARE, EVEN IF
limitation, you agree not to rely on the TELENAV HAS BEEN ADVISED OF THE
TeleNav Software for critical POSSIBILITY OF SUCH DAMAGES.
navigation in areas where the NOTWITHSTANDING ANY DAMAGES
well-being or survival of you or others THAT YOU MIGHT INCUR FOR ANY

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 Appendices

REASON WHATSOEVER (INCLUDING, to the exclusive jurisdiction of the

WITHOUT LIMITATION, ALL DAMAGES courts of the County of Santa Clara,
REFERENCED HEREIN AND ALL California. The United Nations
DIRECT OR GENERAL DAMAGES IN Convention on Contracts for the
CONTRACT, TORT (INCLUDING International Sale of Goods shall not
NEGLIGENCE) OR OTHERWISE), THE apply.
ENTIRE LIABILITY OF TELENAV AND
OF ALL OF TELENAV'S SUPPLIERS 7. Assignment
SHALL BE LIMITED TO THE AMOUNT • You may not resell, assign, or transfer
ACTUALLY PAID BY YOU FOR THE this Agreement or any of your rights or
TELENAV SOFTWARE. SOME STATES obligations, except in totality, in
AND/OR JURISDICTIONS DO NOT connection with your permanent
ALLOW THE EXCLUSION OR transfer of the TeleNav Software, and
LIMITATION OF INCIDENTAL OR expressly conditioned upon the new
CONSEQUENTIAL DAMAGES, SO THE user of the TeleNav Software agreeing
ABOVE LIMITATIONS OR EXCLUSIONS to be bound by the terms and
MAY NOT APPLY TO YOU. conditions of this Agreement. Any such
6. Arbitration and Governing Law sale, assignment or transfer that is not
expressly permitted under this
• You agree that any dispute, claim or paragraph will result in immediate
controversy arising out of or relating to termination of this Agreement, without
this Agreement or the TeleNav liability to TeleNav, in which case you
Software shall be settled by and all other parties shall immediately
independent arbitration involving a cease all use of the TeleNav Software.
neutral arbitrator and administered by Notwithstanding the foregoing,
the American Arbitration Association TeleNav may assign this Agreement to
in the County of Santa Clara, California. any other party at any time without
The arbitrator shall apply the notice, provided the assignee remains
Commercial Arbitration Rules of the bound by this Agreement.
American Arbitration Association, and
the judgment upon the award rendered 8. Miscellaneous
by the arbitrator may be entered by any
8.1
court having jurisdiction. Note that
there is no judge or jury in an arbitration This Agreement constitutes the entire
proceeding and the decision of the agreement between TeleNav and you with
arbitrator shall be binding upon both respect to the subject matter hereof.
parties. You expressly agree to waive
your right to a jury trial. This Agreement 8.2
and performance hereunder will be
Except for the limited licenses expressly
governed by and construed in
granted in this Agreement, TeleNav retains
accordance with the laws of the State
all right, title and interest in and to the
of California, without giving effect to
TeleNav Software, including without
its conflict of law provisions. To the
limitation all related intellectual property
extent judicial action is necessary in
rights. No licenses or other rights which are
connection with the binding arbitration,
not expressly granted in this Agreement
both TeleNav and you agree to submit
are intended to, or shall be, granted or

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 Appendices

conferred by implication, statute, 8.6

inducement, estoppel or otherwise, and
TeleNav and its suppliers and licensors The headings in this Agreement are for
hereby reserve all of their respective rights convenience of reference only, will not be
other than the licenses explicitly granted deemed to be a part of this Agreement,
in this Agreement. and will not be referred to in connection
with the construction or interpretation of
8.3 this Agreement. As used in this Agreement,
the words "include" and "including" and
By using the TeleNav Software, you variations thereof, will not be deemed to
consent to receive from TeleNav all be terms of limitation, but rather will be
communications, including notices, deemed to be followed by the words
agreements, legally required disclosures "without limitation".
or other information in connection with the
TeleNav Software (collectively, "Notices") 9. Other Vendors Terms and Conditions
electronically. TeleNav may provide such
Notices by posting them on TeleNav's • The Telenav Software utilizes map and
Website or by downloading such Notices other data licensed to Telenav by third
to your wireless device. If you desire to party vendors for the benefit of you and
withdraw your consent to receive Notices other end users. This Agreement
electronically, you must discontinue your includes end-user terms applicable to
use of the TeleNav Software. these companies (included at the end
of this Agreement), and thus your use
8.4 of the Telenav Software is also subject
to such terms. You agree to comply
TeleNav's or your failure to require with the following additional terms and
performance of any provision shall not conditions, which are applicable to
affect that party's right to require Telenav’s third party vendor licensors::
performance at any time thereafter, nor
shall a waiver of any breach or default of 9.1 End User Terms Required by HERE
this Agreement constitute a waiver of any North America, LLC
subsequent breach or default or a waiver
of the provision itself. The data (“Data”) is provided for your
personal, internal use only and not for
8.5 resale. It is protected by copyright, and is
subject to the following terms and
If any provision herein is held conditions which are agreed to by you, on
unenforceable, then such provision will be the one hand, and Telenav (“Telenav”) and
modified to reflect the intention of the its licensors (including their licensors and
parties, and the remaining provisions of suppliers) on the other hand.
this Agreement will remain in full force and
effect. © 2013 HERE. All rights reserved.
The Data for areas of Canada includes
information taken with permission from
Canadian authorities, including: © Her
Majesty the Queen in Right of Canada, ©
Queen's Printer for Ontario, © Canada Post
Corporation, GeoBase®, © Department of
Natural Resources Canada.

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 Appendices

HERE holds a non-exclusive license from Restrictions. Except where you have been
the United States Postal Service® to specifically licensed to do so by Telenav,
publish and sell ZIP+4® information. and without limiting the preceding
©United States Postal Service® 2014. paragraph, you may not use this Data (a)
Prices are not established, controlled or with any products, systems, or applications
approved by the United States Postal installed or otherwise connected to or in
Service®. The following trademarks and communication with vehicles, capable of
registrations are owned by the USPS: vehicle navigation, positioning, dispatch,
United States Postal Service, USPS, and real time route guidance, fleet
ZIP+4 management or similar applications; or (b)
with or in communication with any
The Data for Mexico includes certain data positioning devices or any mobile or
from Instituto Nacional de Estadística y wireless-connected electronic or computer
Geografía. devices, including without limitation
cellular phones, palmtop and handheld
9.2 End User Terms Required by NAV2 computers, pagers, and personal digital
(Shanghai) Co., Ltd assistants or PDAs.
The data (“Data”) is provided for your Warning. The Data may contain
personal, internal use only and not for inaccurate or incomplete information due
resale. It is protected by copyright, and is to the passage of time, changing
subject to the following terms and circumstances, sources used and the
conditions which are agreed to by you, on nature of collecting comprehensive
the one hand, and NAV2 (Shanghai) Co., geographic data, any of which may lead to
Ltd (“NAV2”) and its licensors (including incorrect results.
their licensors and suppliers) on the other
hand. 20xx. All rights reserved No Warranty. This Data is provided to you
“as is,” and you agree to use it at your own
Terms and Conditions risk. Telenav and its licensors (and their
licensors and suppliers) make no
Permitted Use. You agree to use this Data guarantees, representations or warranties
together with the Telenav Software solely of any kind, express or implied, arising by
for the internal business and personal law or otherwise, including but not limited
purposes for which you were licensed, and to, content, quality, accuracy,
not for service bureau, time-sharing or completeness, effectiveness, reliability,
other similar purposes. Accordingly, but fitness for a particular purpose, usefulness,
subject to the restrictions set forth in the use or results to be obtained from this
following paragraphs, you agree not to Data, or that the Data or server will be
otherwise reproduce, copy, modify, uninterrupted or error-free.
decompile, disassemble, create any
derivative works of, or reverse engineer any Disclaimer of Warranty: TELENAV AND
portion of this Data, and may not transfer ITS LICENSORS (INCLUDING THEIR
or distribute it in any form, for any purpose, LICENSORS AND SUPPLIERS) DISCLAIM
except to the extent permitted by ANY WARRANTIES, EXPRESS OR IMPLIED,
mandatory laws. OF QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A

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 Appendices

PARTICULAR PURPOSE OR export laws, rules or regulations prohibit

NON-INFRINGEMENT. Some States, HERE from complying with any of its
Territories and Countries do not allow obligations hereunder to deliver or
certain warranty exclusions, so to that distribute Data, such failure shall be
extent the above exclusion may not apply excused and shall not constitute a breach
to you. of this Agreement.
Disclaimer of Liability: TELENAV AND Entire Agreement. These terms and
ITS LICENSORS (INCLUDING THEIR conditions constitute the entire agreement
LICENSORS AND SUPPLIERS) SHALL NOT between Telenav (and its licensors,
BE LIABLE TO YOU: IN RESPECT OF ANY including their licensors and suppliers) and
CLAIM, DEMAND OR ACTION, you pertaining to the subject matter hereof,
IRRESPECTIVE OF THE NATURE OF THE and supersedes in their entirety any and
CAUSE OF THE CLAIM, DEMAND OR all written or oral agreements previously
ACTION ALLEGING ANY LOSS, INJURY OR existing between us with respect to such
DAMAGES, DIRECT OR INDIRECT, WHICH subject matter.
MAY RESULT FROM THE USE OR Governing Law. The above terms and
POSSESSION OF THE INFORMATION; OR
conditions shall be governed by the laws
FOR ANY LOSS OF PROFIT, REVENUE,
of the State of Illinois [insert “Netherlands”
CONTRACTS OR SAVINGS, OR ANY
where European HERE Data is used],
OTHER DIRECT, INDIRECT, INCIDENTAL,
without giving effect to (i) its conflict of
SPECIAL OR CONSEQUENTIAL DAMAGES
laws provisions, or (ii) the United Nations
ARISING OUT OF YOUR USE OF OR
Convention for Contracts for the
INABILITY TO USE THIS INFORMATION,
International Sale of Goods, which is
ANY DEFECT IN THE INFORMATION, OR explicitly excluded. You agree to submit to
THE BREACH OF THESE TERMS OR
the jurisdiction of the State of Illinois
CONDITIONS, WHETHER IN AN ACTION [insert “The Netherlands” where European
IN CONTRACT OR TORT OR BASED ON A HERE Data is used] for any and all
WARRANTY, EVEN IF TELENAV OR ITS disputes, claims and actions arising from
LICENSORS HAVE BEEN ADVISED OF THE or in connection with the Data provided to
POSSIBILITY OF SUCH DAMAGES. Some you hereunder.
States, Territories and Countries do not
allow certain liability exclusions or Government End Users. If the Data is
damages limitations, so to that extent the being acquired by or on behalf of the
above may not apply to you. United States government or any other
entity seeking or applying rights similar to
Export Control. You shall not export from those customarily claimed by the United
anywhere any part of the Data or any direct States government, this Data is a
product thereof except in compliance with, “commercial item” as that term is defined
and with all licenses and approvals at 48 C.F.R. (“FAR”) 2.101, is licensed in
required under, applicable export laws, accordance with these End-User Terms,
rules and regulations, including but not and each copy of Data delivered or
limited to the laws, rules and regulations otherwise furnished shall be marked and
administered by the Office of Foreign embedded as appropriate with the
Assets Control of the U.S. Department of following “Notice of Use,” and shall be
Commerce and the Bureau of Industry and treated in accordance with such Notice:
Security of the U.S. Department of
Commerce. To the extent that any such

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 Appendices

NOTICE OF USE B. Canada Data. The following provi-

sions apply to the Data for Canada,
CONTRACTOR (MANUFACTURER/ which may include or reflect data from
SUPPLIER) NAME: HERE third party licensors (“Third Party
CONTRACTOR (MANUFACTURER/ Data”), including Her Majesty the Queen
SUPPLIER) ADDRESS: c/o Nokia, 425 in Right of Canada (“Her Majesty”),
West Randolph Street, Chicago, Illinois Canada Post Corporation (“Canada
60606 Post”) and the Department of Natural
Resources of Canada (“NRCan”):
This Data is a commercial item as
defined in FAR 2.101 and is subject to 1. Disclaimer and Limitation: Client
these End-User Terms under which this agrees that its use of the Third Party
Data was provided. Data is subject to the following provi-
sions:
© 1987 – 2014 HERE – All rights reserved.
a. Disclaimer: The Third Party Data
is licensed on an “as is” basis. The
If the Contracting Officer, federal licensors of such data, including Her
government agency, or any federal official Majesty, Canada Post and NRCan,
refuses to use the legend provided herein, make no guarantees, representa-
the Contracting Officer, federal tions or warranties respecting such
government agency, or any federal official data, either express or implied,
must notify HERE prior to seeking arising by law or otherwise, including
additional or alternative rights in the Data. but not limited to, effectiveness,
completeness, accuracy or fitness
I. US/Canada Territory for a particular purpose.
A. United States Data. The End-User b. Limitation on Liability: The Third
Terms for any Application containing Party Data licensors, including Her
Data for the United States shall contain Majesty, Canada Post and NRCan,
the following notices: shall not be liable: (i) in respect of
any claim, demand or action, irre-
“HERE holds a non-exclusive license spective of the nature of the cause
from the United States Postal of the claim, demand or action
Service® to publish and sell ZIP+4® alleging any loss, injury or damages,
information.” direct or indirect, which may result
“©United States Postal Service® from the use or possession of such
20XX. Prices are not established, Data; or (ii) in any way for loss of
controlled or approved by the United revenues or contracts, or any other
States Postal Service®. The following consequential loss of any kind
trademarks and registrations are resulting from any defect in the
owned by the USPS: United States Data.
Postal Service, USPS, and ZIP+4.”

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 Appendices

2. Copyright Notice: In connection with either express or implied, arising by

each copy of all or any portion of the law or otherwise, including but not
Data for the Territory of Canada, Client limited to, effectiveness, complete-
shall affix in a conspicuous manner the ness, accuracy or fitness for a
following copyright notice on at least particular purpose. The licensors,
one of: (i) the label for the storage including Her Majesty, Canada Post
media of the copy; (ii) the packaging and NRCan, shall not be liable in
for the copy; or (iii) other materials respect of any claim, demand or
packaged with the copy, such as user action, irrespective of the nature of
manuals or end user license agree- the cause of the claim, demand or
ments: “This data includes information action alleging any loss, injury or
taken with permission from Canadian damages, direct or indirect, which
authorities, including © Her Majesty may result from the use or posses-
the Queen in Right of Canada, © sion of the data or the Data. The
Queen's Printer for Ontario, © Canada licensors, including Her Majesty,
Post Corporation, GeoBase®, © The Canada Post and NRCan, shall not
Department of Natural Resources be liable in any way for loss of
Canada. All rights reserved.” revenues or contracts, or any other
consequential loss of any kind
3. End-User Terms: Except as other- resulting from any defect in the data
wise agreed by the parties, in connec- or the Data.
tion with the provision of any portion End User shall indemnify and save
of the Data for the Territory of Canada harmless the licensors, including Her
to End-Users as may be authorized Majesty, Canada Post and NRCan,
under the Agreement, Client shall and their officers, employees and
provide such End-Users, in a reason- agents from and against any claim,
ably conspicuous manner, with terms demand or action, irrespective of
(set forth with other end user terms the nature of the cause of the claim,
required to be provided under the demand or action, alleging loss,
Agreement, or as otherwise may be costs, expenses, damages or injuries
provided, by Client) which shall include (including injuries resulting in death)
the following provisions on behalf of arising out of the use or possession
the Third Party Data licensors, of the data or the Data.
including Her Majesty, Canada Post
and NRCan: 4. Additional Provisions: The terms
contained in this Section are in addi-
The Data may include or reflect tion to all of the rights and obligations
data of licensors, including Her of the parties under the Agreement.
Majesty the Queen in the Right of To the extent that any of the provi-
Canada (“Her Majesty”), Canada sions of this Section are inconsistent
Post Corporation (“Canada Post”) with, or conflict with, any other provi-
and the Department of Natural sions of the Agreement, the provisions
Resources Canada (“NRCan”). Such of this Section shall prevail.
data is licensed on an “as is” basis.
The licensors, including Her Majesty,
Canada Post and NRCan, make no
guarantees, representations or
warranties respecting such data,

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 Appendices

A. Third Party Notices. Any and all copies

II. Mexico. The following provision applies of the Data and/or packaging relating
to the Data for Mexico, which includes thereto shall include the respective Third
certain data from the Instituto Nacional Party Notices set forth below and used
de Estadística y Geografía (“INEGI”): as described below corresponding to
the Territory (or portion thereof)
A. Any and all copies of the Data and/or included in such copy:
packaging containing Data for Mexico
shall contain the following notice: Country Notice
“Fuente: INEGI (Instituto Nacional de
Estadística y Geografía)” Jordan “© Royal Jordanian
Geographic Centre”. The
foregoing notice requirement
III. Latin America Territory for Jordan Data is a material
term of the Agreement. If
A. Third Party Notices. Any and all copies
Client or any of its permitted
of the Data and/or packaging relating
sublicensees (if any) fail to
thereto shall include the respective Third
meet such requirement, HERE
Party Notices set forth below and used
shall have the right to
as described below corresponding to
terminate Client’s license
the Territory (or portion thereof)
with respect to the Jordan
included in such copy:
Data.
Territory Notice
B. Jordan Data. Client and its permitted
Ecuador “INSTITUTO GEOGRAFICO sublicensees (if any) are restricted from
MILITAR DEL ECUADOR licensing and/or otherwise distributing
AUTORIZACION N° IGM- HERE’s database for the country of
2011-01- PCO-01 DEL 25 DE Jordan (“Jordan Data”) for use in Enter-
ENERO DE 2011” prise Applications to (i) non-Jordanian
“source: © IGN 2009 - BD entities for use of the Jordan Data solely
TOPO ®” in Jordan or (ii) Jordan-based customers.
In addition, Client, its permitted subli-
Guade- censees (if any) and End-Users are
loupe, restricted from using the Jordan Data in
French Enterprise Applications if such party is
Guiana (i) a non-Jordanian entity using the
and Jordan Data solely in Jordan or (ii) a
Marti- “Fuente: INEGI (Instituto Jordan-based customer. For purposes
nique Nacional de Estadística y of the foregoing, “Enterprise Applica-
Mexico Geografía)” tions” shall mean Geomarketing applic-
ations, GIS applications, mobile business
IV. Middle East Territory
asset management applications, call
center applications, telematics applica-
tions, public organization Internet
applications or for providing geocoding
services.

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 Appendices

is conditioned on Client’s obtaining prior

V. Europe Territory written consent from Kartografie a.s.;
(c) such license for selling or distributing
A. Use of Certain Traffic Codes in Europe with respect to Data for the Territory of
1. General Restrictions Applicable to Switzerland is conditioned on Client’s
Traffic Codes. Client acknowledges obtaining a permit from Bundesamt für
and agrees that in certain countries of Landestopografie of Switzerland; (d)
the Europe Territory, Client will need Client is restricted from using Data for
to obtain rights directly from third the Territory of France to create paper
party RDS-TMC code providers to maps with a scale between 1:5,000 and
receive and use the Traffic Codes in 1:250,000; and (e) Client is restricted
the Data and to deliver to End-Users from using any Data to create, sell or
Transactions in any way derived from distribute paper maps that are the same
or based on such Traffic Codes. For or substantially similar, in terms of data
such countries, HERE shall deliver the content and specific use of color,
Data incorporating Traffic Codes to symbols and scale, to paper maps
Client only after receiving certification published by the European national
from Client of its having obtained such mapping agencies, including without
rights. limitation, Landervermessungämter of
Germany, Topografische Dienst of the
2. Display of Third Party Rights Netherlands, Nationaal Geografisch
Legends for Belgium. Client shall, for Instituut of Belgium, Bundesamt für
each Transaction that uses Traffic Landestopografie of Switzerland,
Codes for Belgium, provide the Bundesamt für Eich-und Vermessung-
following notice to the End-User: swesen of Austria, and the National
“Traffic Codes for Belgium are Land Survey of Sweden.
provided by the Ministerie van de
Vlaamse Gemeenschap and the C. OS Enforcement. Without limiting
Ministèrie de l’Equipement et des Section IV(B) above, with respect to
Transports.” Data for the Territory of Great Britain,
Client acknowledges and agrees that
B. Paper Maps. With respect to any the Ordnance Survey (“OS”) may bring
license granted to Client relating to a direct action against Client to enforce
making, selling or distributing paper compliance with the OS copyright notice
maps (i.e., a map fixed on a paper or (see Section IV(D) below) and paper
paper-like medium): (a) such license map requirements (see Section IV(B)
with respect to Data for the Territory of above) contained in this Agreement.
Great Britain is conditioned on Client’s
entering into and complying with a D. Third Party Notices. Any and all copies
separate written agreement with the of the Data and/or packaging relating
Ordnance Survey (“OS”) to create and thereto shall include the respective Third
sell paper maps, Client’s paying to the Party Notices set forth below and used
OS any and all applicable paper map as described below corresponding to
royalties, and Client’s complying with the Territory (or portion thereof)
the OS copyright notice requirements; included in such copy:
(b) such license for selling or otherwise Country(ies) Notice
distributing for charge with respect to
Data for the Territory of Czech Republic

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 Appendices

Austria “© Bundesamt für Eich- Spain “Información geográfica

und Vermessungswesen” propiedad del CNIG”
Croatia Sweden “Based upon electronic
Cyprus, data © National Land
Estonia, Survey Sweden.”
Latvia,
Lithuania, Switzerland “Topografische
Moldova, Grundlage: © Bundesamt
Poland, für Landestopographie.
Slovenia E. Respective Country Distribution. Client
and/or acknowledges that HERE has not
Ukraine “© EuroGeographics” received approvals to distribute map
France “source: © IGN 2009 – BD data for the following countries in such
TOPO ®” respective countries: Albania, Belarus,
Kyrgyzstan, Moldova and Uzbekistan.
Germany “Die Grundlagendaten HERE may update such list from time to
wurden mit Genehmigung time. The license rights granted to Client
der zuständigen Behörden under this TL with respect to the Data
entnommen” for such countries are contingent upon
Client’s compliance with all applicable
Great Britain “Contains Ordnance laws and regulations, including, without
Survey data © Crown limitation, any required licenses or
copyright and database approvals to distribute the Application
right 2010 Contains Royal incorporating such Data in such
Mail data © Royal Mail respective countries.
copyright and database
right 2010”
VI. Australia Territory
Greece “Copyright Geomatics
Ltd.” A. Third Party Notices. Any and all copies
of the Data and/or packaging relating
Hungary “Copyright © 2003; Top- thereto shall include the respective Third
Map Ltd.” Party Notices set forth below and used
Italy “La Banca Dati Italiana è as described below corresponding to
stata prodotta usando the Territory (or portion thereof)
quale riferimento anche included in such copy:
cartografia numerica ed Copyright. Based on data provided
al tratto prodotta e fornita under license from PSMA Australia
dalla Regione Toscana.” Limited (www.psma.com.au).
Norway “Copyright © 2000;
Norwegian Mapping
Authority”
Portugal “Source: IgeoE – Portugal”

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 Appendices

Product incorporates data which is © with or in communication with any

20XX Telstra Corporation Limited, GM positioning devices or any mobile or
Holden Limited, Intelematics Australia wireless-connected electronic or computer
Pty Ltd and Continental Pty Ltd. devices, including without limitation
cellular phones, palmtop and handheld
B. Third Party Notices for Australia. In computers, pagers, and personal digital
addition to the foregoing, the End-User assistants or PDAs. You agree to cease
Terms for any Application containing using this Data if you fail to comply with
RDS-TMC Traffic Codes for Australia these terms and conditions.
shall contain the following notice:
“Product incorporates traffic location Limited Warranty
codes which is © 20XX Telstra Corpora- NAV2 warrants that (a) the Data will
tion Limited and its licensors.” perform substantially in accordance with
the accompanying written materials for a
VII. China Territory period of ninety (90) days from the date
of receipt, and (b) any support services
Personal Use Only provided by NAV2 shall be substantially as
You agree to use this Data together with described in applicable written materials
[insert name of Client Application] for the provided to you by NAV2, and NAV2’s
solely personal, non-commercial purposes support engineers will make commercially
for which you were licensed, and not for reasonable efforts to solve any problem
service bureau, time-sharing or other issues.
similar purposes. Accordingly, but subject
rigCustomer Remedies
to the restrictions set forth in the following
paragraphs, you may copy this Data only NAV2 and its suppliers’ entire liability and
as necessary for your personal use to (i) your exclusive remedy shall be, at NAV2’s
view it, and (ii) save it, provided that you sole discretion, either (a) return of the price
do not remove any copyright notices that paid, if any, or (b) repair or replacement of
appear and do not modify the Data in any the Data that do not meet NAV2’s Limited
way. You agree not to otherwise reproduce, Warranty and that are returned to NAV2
copy, modify, decompile, disassemble or with a copy of your receipt. This Limited
reverse engineer any portion of this Data, Warranty is void if failure of the Data has
and may not transfer or distribute it in any resulted from accident, abuse, or
form, for any purpose, except to the extent misapplication. Any replacement Data will
permitted by mandatory laws. be warranted for the remainder of the
original warranty period or thirty (30) days,
Restrictions whichever is longer. Neither these remedies
Except where you have been specifically nor any product support services offered
licensed to do so by NAV2 , and without by NAV2 are available without proof of
limiting the preceding paragraph, you may purchase from an authorized international
not (a) use this Data with any products, source.
systems, or applications installed or
otherwise connected to or in
communication with vehicles, capable of
vehicle navigation, positioning, dispatch,
real time route guidance, fleet
management or similar applications; or (b)

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 Appendices

No Other Warranty: Export Control

EXCEPT FOR THE LMITED WARRANTY You agree not to export to anywhere any
SET FORTH ABOVE AND TO THE EXTENT part of the Data provided to you or any
PERMITTED BY APPLICABLE LAW, NAV2 direct product thereof except in
AND ITS LICENSORS (INCLUDING THEIR compliance with, and with all licenses and
LICENSORS AND SUPPLIERS) DISCLAIM approvals required under, applicable
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OF QUALITY, PERFORMANCE,
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exclusion may not apply to you. solely on the basis of a license to use, not
Limited Liability: sale.

TO THE EXTENT PERMITTED BY Entire Agreement

APPLICABLE LAW, NAV2 AND ITS These terms and conditions constitute the
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INABILITY TO USE THIS INFORMATION, for the International Sale of Goods, which
ANY DEFECT IN THE INFROMATION, OR is explicitly excluded. Any dispute arising
THE BREACH OF THESE TERMS OR from or in connection with the Data
CONDITIONS, WHETHER IN AN ACTION provided to you hereunder shall be
IN CONTRACT OR TORT OR BASED ON A submitted to the Shanghai International
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POSSIBILITY OF SUCH DAMAGES. UNDER
NO CIRCUMSTANCES SHALL NAV2’s OR Gracenote® Copyright
ITS SUPPLIERS’ LIABILITY HEREUNDER CD and music-related data from
EXCEED THE PRICE PAID. Certain liability Gracenote, Inc., copyright©
exclusions may not be permitted under
applicable law, so to that extent the above
exclusion may not apply to you.

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 Appendices

2000-2007 Gracenote. Gracenote or any Gracenote Data (except in a Tag

Software, copyright © 2000-2007 associated with a music file) to any third
Gracenote. This product and service may party. YOU AGREE NOT TO USE OR
practice one or more of the following U.S. EXPLOIT GRACENOTE CONTENT,
Patents 5,987,525; 6,061,680; 6,154,773; GRACENOTE DATA, THE GRACENOTE
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6,330,593 and other patents issued or EXCEPT AS EXPRESSLY PERMITTED
pending. Some services supplied under HEREIN.
license from Open Globe, Inc. for U.S.
You agree that your non-exclusive licenses
Patent 6,304,523.
to use the Gracenote Content, Gracenote
Gracenote and CDDB are registered Data, the Gracenote Software, and
trademarks of Gracenote. The Gracenote Gracenote Servers will terminate if you
logo and logotype, and the "Powered by violate these restrictions. If your licenses
Gracenote™" logo are trademarks of terminate, you agree to cease any and all
Gracenote. use of the Gracenote Content, Gracenote
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(EULA)
Gracenote, respectively, reserve all rights
This device contains software from in Gracenote Data, the Gracenote
Gracenote, Inc. of 2000 Powell Street Software, and the Gracenote Servers and
Emeryville, California 94608 Gracenote Content, including all ownership
("Gracenote"). rights. Under no circumstances will either
The software from Gracenote (the Gracenote become liable for any payment
"Gracenote Software") enables this device to you for any information that you provide,
to do disc and music file identification and including any copyrighted material or
obtain music-related information, including music file information. You agree that
name, artist, track, and title information Gracenote may enforce its respective
("Gracenote Data") from online servers rights, collectively or separately, under this
("Gracenote Servers"), and to perform agreement against you, directly in each
other functions. You may use Gracenote company's own name.
Data only by means of the intended End Gracenote uses a unique identifier to track
User functions of this device. This device queries for statistical purposes. The
may contain content belonging to purpose of a randomly assigned numeric
Gracenote's providers. If so, all of the identifier is to allow Gracenote to count
restrictions set forth herein with respect to queries without knowing anything about
Gracenote Data shall also apply to such who you are. For more information, see the
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protections set forth herein that are
available to Gracenote. You agree that you THE GRACENOTE SOFTWARE, EACH ITEM
will use the content from Gracenote OF GRACENOTE DATA AND THE
("Gracenote Content") , Gracenote Data, GRACENOTE CONTENT ARE LICENSED
the Gracenote Software, and Gracenote TO YOU "AS IS". NEITHER GRACENOTE
Servers for your own personal, MAKES ANY REPRESENTATIONS OR
non-commercial use only. You agree not WARRANTIES, EXPRESS OR IMPLIED,
to assign, copy, transfer or transmit the REGARDING THE ACCURACY OF ANY
Gracenote Content, Gracenote Software GRACENOTE DATA FROM THE

622

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 Appendices

GRACENOTE SERVERS OR GRACENOTE (1) This device may not cause harmful
CONTENT. GRACENOTE COLLECTIVELY interference, and
AND SEPARATELY RESERVE THE RIGHT (2) this device must accept any
TO DELETE DATA AND/OR CONTENT interference received, including
FROM THE COMPANIES' RESPECTIVE interference that may cause undesired
SERVERS OR, IN THE CASE OF operation.
GRACENOTE, CHANGE DATA
CATEGORIES FOR ANY CAUSE THAT Note: Changes or modifications not
GRACENOTE DEEMS SUFFICIENT. NO expressly approved by the party responsible
WARRANTY IS MADE THAT EITHER for compliance could void the user's
GRACENOTE CONTENT OR THE authority to operate the equipment. The
GRACENOTE SOFTWARE OR term "IC" before the radio certification
GRACENOTE SERVERS ARE ERROR-FREE number only signifies that Industry Canada
OR THAT THE FUNCTIONING OF THE technical specifications were met.
GRACENOTE SOFTWARE OR The antenna used for this transmitter must
GRACENOTE SERVERS WILL BE not be co-located or operating in
UNINTERRUPTED. GRACENOTE IS NOT conjunction with any other antenna or
OBLIGATED TO PROVIDE YOU WITH ANY transmitter.
ENHANCED OR ADDITIONAL DATA TYPES
THAT GRACENOTE MAY CHOOSE TO Taiwan Territory
PROVIDE IN THE FUTURE AND IS FREE
TO DISCONTINUE ITS ONLINE SERVICES Note: In accordance with the management
AT ANY TIME. GRACENOTE DISCLAIM ALL approach of low-power radio wave
WARRANTIES EXPRESS OR IMPLIED, radiation motors:
INCLUDING, BUT NOT LIMITED TO, Article 12: For approved and certified
IMPLIED WARRANTIES OF low-power radiation motor models,
MERCHANTABILITY, FITNESS FOR A companies, firms or users must not alter
PARTICULAR PURPOSE, TITLE, AND the frequency, increase the power or
NON-INFRINGEMENT. NEITHER change the characteristics and functions
GRACENOTE WARRANTS THE RESULTS of the original design without authorization.
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GRACENOTE BE LIABLE FOR ANY aviation safety and interfere with legal
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DAMAGES OR FOR ANY LOST PROFITS be detected, immediately stop using the
OR LOST REVENUES FOR ANY REASON device and only resume usage after
WHATSOEVER. © Gracenote 2007. ensuring that there is no longer any
interference. For the legal
Radio Frequency Statement telecommunication and wireless
telecommunication of the telco, the
FCC ID: ACJ-SYNCG3-L low-power radio frequency motor must be
IC: 216B-SYNCG3-L able to tolerate legal limits of interference
from telecommunication, industrial,
This device complies with Part 15 of the scientific and radio wave equipment.
FCC Rules and with RSS-210 of Industry
Canada. Operation is subject to the
following two conditions:

623

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 Appendices

SUNA TRAFFIC CHANNEL – TERMS SUNA Products and/or Services are

AND CONDITIONS intended as an aid to personal motoring
and travel planning, and do not provide
By activating, using and/or accessing the comprehensive or accurate information on
SUNA Traffic Channel, SUNA Predictive or all occasions. On occasions, you may
other content or material provided by experience additional delay as a result of
Intelematics (together, SUNA Products using SUNA Products and/or Services. You
and/or Services), you must accept acknowledge that it is not intended, or
certain terms and conditions. The following suitable, for use in applications where time
is a brief summary of the terms and of arrival or driving directions may impact
conditions that apply to you. To view the the safety of the public or yourself.
full terms and conditions relevant to your
use of the SUNA Products and/or Services, 4. Use of SUNA Products and Services
please consult: while driving
You, and other authorised drivers of the
Website vehicle in which SUNA Products and/or
Services are available or installed and
www.sunatraffic.com.au/termsandcon- active, remain at all times responsible for
ditions/ observing all relevant laws and codes of
safe driving. In particular, you agree to only
1. Acceptance actively operate SUNA Products and/or
By using SUNA Products and/or Services, Services when the Vehicle is at a complete
you will be deemed to have accepted and stop and it is safe to do so.
agreed to be bound by the terms and 5. Service Continuity and Reception of
conditions fully detailed at: the SUNA Traffic Channel
We will use reasonable endeavours to
Website provide the SUNA Traffic Channel 24 hours
a day, 365 days a year. The SUNA Traffic
www.sunatraffic.com.au/termsandcon-
Channel may occasionally be unavailable
ditions/
for technical reasons or for planned
maintenance. We will try to perform
2. Intellectual Property maintenance at times when congestion is
SUNA Products and/or Services are for light. We reserve the right to withdraw
your personal use. You may not record, or SUNA Products and/or Services at any
retransmit the content, nor use the content time.
in association with any other traffic Also, we cannot assure the uninterrupted
information or route guidance service or reception of the SUNA Traffic Channel
device not approved by Intelematics. You RDS-TMC signal at any particular location.
obtain no right of ownership in any
Intellectual Property Rights (including 6. Limitation of Liability
copyright) in the data that is used to Neither Intelematics (nor its suppliers or
provide SUNA Products and/or Services. the manufacturer of your device (the
3. Appropriate Use “Suppliers”)) shall be liable to you or to
any third party for any damages either
direct, indirect, incidental, consequential
or otherwise arising out of the use of or
inability to use SUNA Products and/or

624

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 Appendices

Services even if Intelematics or a Supplier

has been advised of the possibility of such
damages. You also acknowledge that the
neither Intelematics nor any Supplier
guarantees nor make any warranties that
relate to the availability, accuracy or
completeness of SUNA Products and/or
Services, and to the extent which it is
lawful to do so, both Intelematics and each
Supplier excludes any warranties which
might otherwise be implied by any State
or Federal legislation in relation to SUNA
Products and/or Services.
7. Please Note
Great care has been taken in preparing this
manual. Constant product development
may mean that some information is not
entirely up-to-date. The information in this
document is subject to change without
notice.
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.

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 626

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 Index

3 Air Filter
See: Changing the Engine Air Filter - 6.2L/
360 Degree Camera...................................235 6.8L....................................................................356
Advanced Camera Views................................235 See: Changing the Engine Air Filter - 6.7L
Auxiliary Camera................................................238 Diesel.................................................................357
Camera Views.....................................................235 Alarm
Center High-Mount Stop Lamp See: Anti-Theft Alarm........................................76
Camera..............................................................237 Ambient Lighting...........................................94
Front Camera......................................................236 Anti-Theft Alarm............................................76
Keep Out Zone....................................................236 Arming the Alarm..................................................77
Side Camera.........................................................237 Disarming the Alarm............................................77
Full Guard ...............................................................76
4 Reduced Guard......................................................76
Appendices....................................................601
4WD Apps.................................................................538
See: Four-Wheel Drive......................................210 ..................................................................................538
SiriusXM Traffic and Travel Link..................540
A Audible Warnings and Indicators............110
Headlamps On Warning Chime.....................110
A/C Key in Ignition Warning Chime........................110
See: Climate Control.........................................145 Parking Brake On Warning Chime.................110
About This Manual...........................................7 Audio Control...................................................81
ABS Media.........................................................................81
See: Brakes............................................................221 Seek, Next or Previous.........................................81
ABS driving hints Audio System.................................................441
See: Hints on Driving With Anti-Lock General Information..........................................441
Brakes................................................................222 Audio Unit - Vehicles With: AM/FM/CD/
Accessories....................................................566 SYNC.............................................................443
Exterior style.......................................................566 Menu Structure..................................................445
Interior style.........................................................566 Audio Unit - Vehicles With: AM/FM/CD/
Lifestyle.................................................................566 Touchscreen Display...............................447
Peace of mind....................................................566 Audio Unit - Vehicles With: AM/FM/
Accessories CD...................................................................442
See: Replacement Parts Autolamps........................................................87
Recommendation............................................12 Windshield Wiper Activated
ACC Headlamps........................................................87
See: Using Adaptive Cruise Control...........240 Automatic Climate Control......................146
Adjusting the Headlamps........................349 Automatic High Beam Control.................88
Horizontal Aim Adjustment...........................350 Activating the System........................................89
Vertical Aim Adjustment................................349 Manually Overriding the System....................89
Adjusting the Pedals.....................................83 Automatic Transmission..........................205
Adjusting the Steering Wheel...................80 Brake-Shift Interlock........................................208
Power Tilt and Telescope Steering If Your Vehicle Gets Stuck In Mud or
Column...............................................................80 Snow.................................................................209
Airbag Disposal...............................................53 Understanding the Shift Positions of Your
Air Conditioning Automatic Transmission...........................205
See: Climate Control.........................................145 Understanding your SelectShift
Automatic™ transmission........................206

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 Index

Automatic Transmission Fluid Capacities and Specifications -

Check............................................................340 6.2L.................................................................422
Checking Automatic Transmission Alternative Engine Oil for Extremely Cold
Fluid...................................................................340 Climates...........................................................426
Autowipers.......................................................84 Specifications.....................................................423
Auxiliary Power Points...............................168 Capacities and Specifications - 6.7L
110 Volt - 400 Watt Capacity AC Power Diesel.............................................................427
Outlet.................................................................168 Engine Oil Specifications................................433
12 Volt DC Power Point.....................................168 Specifications.....................................................429
Locations...............................................................168 Capacities and Specifications -
Auxiliary Switches.......................................567 6.8L................................................................434
For more information on the Upfitter Alternative Engine Oil for Extremely Cold
Interface Module and the auxiliary Climates...........................................................439
switches, visit:................................................570 Specifications.....................................................435
Upfitter Interface Module...............................570 Capacities and Specifications.................415
Car Wash
B See: Cleaning the Exterior..............................365
Center Console..............................................170
Battery Changing a Bulb..........................................350
See: Changing the 12V Battery.....................346 Cargo Lamp and Central High Mounted
Bed Extender....................................................72 Brake Lamp Bulbs........................................353
Grocery mode........................................................73 Fog Lamp Bulbs..................................................351
Tailgate mode........................................................72 Front Park and Direction Indicator Lamp
Bed Ramps....................................................265 Bulbs.................................................................350
Installing the Ramp Holder............................267 Headlamp Bulbs.................................................351
Stowing the Bed Ramp...................................266 License Plate Lamp Bulb................................353
Using the Bed Ramp........................................265 Rear Lamps, Brake Lamps, Rear Direction
Blind Spot Information System.............249 Indicator and Reversing Lamp
Blind Spot Information System with Trailer Bulbs..................................................................352
Tow......................................................................251 Changing a Fuse..........................................320
Switching the System Off and On...............253 Fuses......................................................................320
System Errors......................................................253 Changing a Road Wheel...........................402
Using the System..............................................250 Dissimilar Spare Wheel and Tire Assembly
Bonnet Lock Information.....................................................402
See: Opening and Closing the Hood...........322 Location of the Spare Tire and Tools........403
Booster Seats..................................................30 Removing the Spare Tire (With Spare Tire
Types of Booster Seats......................................30 Carrier Only)...................................................404
Brake Fluid Check........................................343 Tire Change Procedure...................................405
Brakes................................................................221 Changing the 12V Battery.........................346
General Information...........................................221 Battery Management System......................348
Breaking-In.....................................................292 Changing the Coalescer Filter
Bulb Specification Chart...........................353 Element........................................................330
Changing the Engine Air Filter - 6.2L/
C 6.8L................................................................356
Changing the Engine Air Filter - 6.7L
Cabin Air Filter.................................................151 Diesel.............................................................357
California Proposition 65.............................12 Air Filter Restriction Gauge............................358

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 Index

Changing the Engine-Mounted and Collision Warning System........................258

Diesel Fuel Conditioner Module Fuel Principle Of Operation.....................................258
Filters - 6.7L Diesel...................................359 Coolant Check
Diesel Fuel Conditioner Module See: Engine Coolant Check - 6.2L/6.8L.....332
Filter...................................................................359 See: Engine Coolant Check - 6.7L
Engine-mounted Fuel Filter...........................362 Diesel.................................................................336
Changing the Engine Oil and Oil Crash Sensors and Airbag Indicator........52
Filter...............................................................329 Creating a MyKey............................................62
Engine lubrication for severe service Programming or Changing Configurable
operation.........................................................330 Settings...............................................................62
Changing the Wiper Blades.....................348 Cross Traffic Alert........................................254
Checking MyKey System Status...............63 False Alerts..........................................................256
MyKey Distance....................................................63 Switching the System Off and On..............256
Number of Admin Keys......................................63 System Errors......................................................256
Number of MyKeys..............................................63 System Lights, Messages and Audible
Checking the Wiper Blades.....................348 Alerts.................................................................255
Child Restraint and Seatbelt System Limitations...........................................256
Maintenance.................................................42 Using the System...............................................254
Child Restraint Positioning.........................32 Cruise Control..................................................82
Child Safety........................................................17 Principle of Operation......................................239
General Information.............................................17 Type 1........................................................................82
Child Safety Locks..........................................33 Type 2.......................................................................82
Left-Hand Side......................................................34 Cruise control
Right-Hand Side...................................................34 See: Using Cruise Control...............................239
Cleaning Leather Seats.............................369 Customer Assistance.................................305
With King Ranch Edition.................................370
Without King Ranch Edition..........................369
Cleaning Products.......................................364
D
Cleaning the Engine...................................366 Data Recording................................................10
Cleaning the Exhaust - 6.7L Diesel........367 Event Data Recording..........................................10
Cleaning the Exterior..................................365 Service Data Recording......................................10
Exterior Chrome Parts.....................................365 Daytime Running Lamps............................88
Exterior Plastic Parts........................................365 Type 1 - Conventional
Stripes or Graphics...........................................365 (Non-Configurable).......................................88
Underbody...........................................................366 Type 2 - Configurable.........................................88
Under Hood.........................................................366 Diesel Particulate Filter..............................180
Cleaning the Instrument Panel and Regeneration.......................................................180
Instrument Cluster Lens........................368 Digital Radio..................................................448
Cleaning the Interior...................................368 HD Radio Reception and Station
Cleaning the Wheels..................................370 Troubleshooting...........................................450
Cleaning the Windows and Wiper Direction Indicators.......................................90
Blades............................................................367 Doors and Locks.............................................65
Clearing All MyKeys.......................................63 DPF
Climate............................................................522 See: Diesel Particulate Filter..........................180
Climate Control.............................................145 Draining the Fuel Filter Water Trap - 6.7L
Climate Controlled Seats...........................161 Diesel.............................................................345
Cooled Seats.........................................................161 Draining the Diesel Fuel Conditioner
Heated Seats.........................................................161 Module..............................................................345

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 Index

Driver and Passenger Airbags...................45 Severe Climates.................................................338

Children and Airbags..........................................50 Engine Idle Shutdown..................................181
Passenger Airbag On and Off Switch ..........45 Engine Immobilizer
Proper Driver and Front Passenger Seating See: Passive Anti-Theft System.....................74
Adjustment........................................................49 Engine Oil Check - 6.2L/6.8L...................327
Driving Aids.....................................................247 Adding Engine Oil...............................................327
Driving Hints...................................................292 Engine Oil Check - 6.7L Diesel................328
Driving Through Water...............................293 Adding Engine Oil..............................................329
DRL Engine Oil Dipstick - 6.2L/6.8L...............327
See: Daytime Running Lamps........................88 Engine Oil Dipstick - 6.7L Diesel.............327
Engine Specifications - 6.2L.....................415
E Drivebelt Routing................................................415
Engine Specifications - 6.7L Diesel........415
Economical Driving.....................................292 Drivebelt Routing................................................415
Electronic Locking Differential................219 Engine Specifications - 6.8L....................416
Activating the Electronic Locking Drivebelt Routing................................................417
Differential........................................................219 Entertainment................................................512
Emission Control System - Diesel.........199 AM/FM Radio.......................................................513
Oxidation Catalytic Converter and Diesel Apps.........................................................................521
Particulate Filter System............................199 Bluetooth Stereo or USB................................520
Emission Control System - CD (If equipped).................................................519
Gasoline........................................................196 HD Radio™ Information (If
On-Board Diagnostics (OBD-II)....................197 Available).........................................................516
Readiness for Inspection and Maintenance SIRIUS® Satellite Radio (If
(I/M) Testing...................................................198 Activated).........................................................514
End User License Agreement..................601 Sources...................................................................512
VEHICLE SOFTWARE END USER LICENSE Supported Media Players, Formats and
AGREEMENT (EULA) .................................601 Metadata Information..................................521
Engine Block Heater.....................................181 USB Ports...............................................................521
Using the Engine Block Heater......................182 Environment.....................................................16
Engine Coolant Check - 6.2L/6.8L........332 Essential Towing Checks...........................281
Adding Coolant...................................................332 Before Towing a Trailer....................................287
Engine Coolant Temperature Dynamic Hitching Using the Rear View
Management..................................................335 Camera System.............................................282
Fail-Safe Cooling...............................................334 Hitches...................................................................283
Recycled Coolant...............................................333 Integrated Trailer Brake Controller..............285
Severe Climates.................................................334 Launching or Retrieving a Boat or Personal
Engine Coolant Check - 6.7L Watercraft (PWC)........................................288
Diesel.............................................................336 Safety Chains......................................................284
Adding Coolant..................................................336 Trailer Brakes.......................................................284
Checking Coolant Corrosion Inhibitor Trailer Lamps.......................................................287
Additive Strength .........................................339 Trailer Towing Connector.................................281
Coolant Change.................................................340 When Towing a Trailer.....................................288
Engine and Secondary Cooling System Event Data Recording
Refill Procedure.............................................338 See: Data Recording............................................10
Engine-driven Cooling Fan (Fan Export Unique Options.................................14
Clutch).............................................................340 Exterior Mirrors................................................96
Recycled Coolant..............................................338 Blind Spot Information System......................98

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 Index

Clearance Lamps ................................................98 Fuel Requirements - Choosing The Right

Direction Indicator Mirrors ...............................98 Fuel: Vehicles Operated Where Ultra Low
Fold-Away Exterior Mirrors...............................96 Sulfur Diesel Fuel Is Not Required ..........185
Heated Exterior Mirrors .....................................98 Fuel Requirements - Choosing The Right
Memory Mirrors ...................................................98 Fuel: Vehicles Operated Where Ultra Low
Power Exterior Mirrors........................................96 Sulfur Diesel Fuel Is Required (United
PowerScope™ Power Telescoping States/Canada/Puerto Rico/U.S. Virgin
Mirrors..................................................................97 Islands And Other Locales) ......................185
Puddle Lamps.......................................................98 Fuel Quality - E85........................................184
Spot Lamps...........................................................98 Choosing the Right Fuel - Flex Fuel
Telescoping Mirrors..............................................97 Vehicles.............................................................184
Trailer Towing Camera System.......................98 Switching Between E85 and
Gasoline............................................................185
F Fuel Quality - Gasoline...............................187
Choosing the Right Fuel...................................187
Fastening the Seatbelts..............................36 Fuel Shutoff - 6.2L/6.8L...........................298
Fastening the Cinch Tongue.............................37 Fuel Shutoff - 6.7L Diesel.........................298
Rear Inflatable Seatbelt....................................39 Running Out Of DEF (Diesel Exhaust
Seatbelt Locking Modes....................................38 Fluid).................................................................299
Using Seatbelts During Pregnancy................37 Fuses..................................................................312
Using the Seatbelt with Cinch Tongue Fuse Specification Chart............................312
(Front Center Seat on Super Cab and Passenger Compartment Fuse Panel.........317
Crew Cab)..........................................................36 Power Distribution Box.....................................312
Floor Mats.......................................................293
Fog Lamps - Front
See: Front Fog Lamps........................................90
G
Foot Pedals Garage Door Opener
See: Adjusting the Pedals.................................83 See: Universal Garage Door Opener...........164
Ford Credit.........................................................12 Gauges..............................................................102
US Only......................................................................12 DEF Gauge............................................................105
Ford Protect....................................................571 Engine Coolant Temperature Gauge..........104
Ford Protect Extended Service Plan Engine Oil Pressure Gauge.............................104
(CANADA ONLY)...........................................572 Fuel Gauge............................................................104
Ford Protect Extended Service Plans (U.S. Transmission Fluid Temperature
Only)...................................................................571 Gauge.................................................................105
Four-Wheel Drive.........................................210 Turbo Boost Gauge............................................105
Front Fog Lamps............................................90 Type 1 and 2..........................................................102
Front Seat Armrest......................................162 Type 3.....................................................................103
...................................................................................162 General Information on Radio
Fuel and Refueling.......................................183 Frequencies...................................................54
Fuel Consumption.......................................195 Intelligent Access.................................................54
Calculating Fuel Economy..............................196 General Maintenance Information........573
Filling the Fuel Tank..........................................196 Multi-point Inspection......................................575
Fuel Filter - 6.2L/6.8L................................346 Owner Checks and Services..........................574
Fuel Quality - Diesel....................................185 Protecting Your Investment...........................573
Biodiesel................................................................186 Why Maintain Your Vehicle?..........................573
Diesel Fuel Additives.........................................187 Why Maintain Your Vehicle at Your
Dealership?.....................................................573

631

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 Index

Getting Assistance Outside the U.S. and In California (U.S. Only)............................306

Canada.........................................................308 Information Display Control.......................82
Getting the Services You Need..............305 Information Displays.....................................111
Away From Home.............................................305 General Information............................................111
Global Opening..............................................96 Information Messages................................128
Opening the Windows.......................................96 4WD.........................................................................144
Active Park............................................................128
H Adaptive Cruise Control...................................129
Adaptive Steering...............................................129
Handbrake AdvanceTrac and Traction Control..............130
See: Parking Brake.............................................222 Airbag......................................................................130
Hazard Flashers...........................................298 Alarm and Security............................................130
HDC Automatic Engine Shutdown..........................131
See: Using Hill Descent Control...................229 Battery and Charging System.........................131
Headlamp Adjusting Blind Spot Information and Cross Traffic
See: Adjusting the Headlamps.....................349 Alert System....................................................132
Head Restraints.............................................152 Collision Warning System................................133
Adjusting the Head Restraint.........................153 Diesel Messages..................................................133
Heated Exterior Mirrors................................151 Doors and Locks..................................................135
Heated Seats.................................................160 Driver Alert............................................................136
Rear Heated Seats.............................................160 Drivetrain................................................................136
Heated Steering Wheel................................82 Engine.....................................................................136
Heated Windows and Mirrors..................150 Fuel...........................................................................137
Heated Exterior Mirrors....................................150 Keys and Intelligent Access.............................137
Heated Rear Window........................................150 Lane Keeping System.......................................138
Heating Maintenance........................................................138
See: Climate Control.........................................145 MyKey......................................................................139
Hill Start Assist.............................................223 Off Road.................................................................139
Switching the System On and Off...............224 Park Aid..................................................................140
Using Hill Start Assist.......................................223 Park Brake.............................................................140
Hints on Controlling the Interior Power Steering.....................................................141
Climate..........................................................148 Remote Start.........................................................141
Cooling the Interior Quickly............................149 Seats.........................................................................141
General Hints.......................................................148 Starting System ..................................................142
Heating the Interior Quickly............................149 Tire Pressure Monitoring System..................142
Recommended Settings for Cooling..........150 Trailer.......................................................................142
Recommended Settings for Heating..........149 Installing Child Restraints............................18
Side Window Defogging in Cold Child Seats...............................................................18
Weather............................................................150 Combining Seatbelt and LATCH Lower
Hints on Driving With Anti-Lock Anchors for Attaching Child Safety
Brakes............................................................222 Seats.....................................................................27
Home Screen................................................504 Front Seat Tether Strap Attachment
Hood Lock (Regular Cab)...................................................28
See: Opening and Closing the Hood...........322 Rear Seat Tether Strap Attachment (Crew
Cab and Super Cab)......................................29
I Use of Inboard Lower Anchors from the
Outboard Seating Positions (Center
Ignition Switch................................................173 Seating Use) ....................................................26

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 Index

Using Inflatable Seatbelts (Rear Seat Lighting..............................................................86

Outboard Positions).......................................23 General Information...........................................86
Using Lap and Shoulder Belts (Except Front Limited Slip Differential.............................219
Center Position of Super Cab and Crew Load Carrying.................................................261
Cab).......................................................................19 Load Limit........................................................261
Using Lap and Shoulder Belts (Front Center Special Loading Instructions for Owners of
Position of Super Cab and Crew Pick-up Trucks and Utility-type
Cab).......................................................................21 Vehicles............................................................265
Using Lower Anchors and Tethers for Vehicle Loading - with and without a
CHildren (LATCH)............................................25 Trailer..................................................................261
Using Tether Straps.............................................27 Locking and Unlocking.................................65
Instrument Cluster.......................................102 Activating Intelligent Access............................65
Instrument Lighting Dimmer.....................88 Autolock and Autounlock..................................67
Interior Lamps..................................................91 Battery Saver..........................................................67
Front Interior Lamps............................................91 Illuminated Entry..................................................67
Rear Interior Lamps.............................................93 Power Door Locks................................................65
Interior Mirror...................................................98 Remote Control....................................................65
Auto-Dimming Mirror.........................................99 Smart Unlock........................................................66
Introduction.........................................................7 Smart Unlocks for Intelligent Access
Keys.......................................................................67
J Lug Nuts
See: Changing a Road Wheel.......................402
Jump Starting the Vehicle........................299
Connecting the Jumper Cables...................300
Jump Starting......................................................301
M
Preparing Your Vehicle....................................300 Maintenance..................................................322
Removing the Jumper Cables........................301 General Information..........................................322
Manual Climate Control.............................145
K Manual Seats.................................................154
Manual Lumbar ..................................................155
Keyless Entry...................................................68 Moving the Seat Backward and
SECURICODE™ KEYLESS ENTRY Forward.............................................................155
KEYPAD..............................................................68 Recline Adjustment...........................................155
Keyless Starting.............................................174 Memory Function..........................................157
Ignition Modes......................................................174 Easy Entry and Exit Feature............................158
Keys and Remote Controls.........................54 Linking a PreSet Position to your Remote
Control or Intelligent Access Key Fob
L ..............................................................................158
Recalling a Preset Position.............................158
Lane Keeping System.................................247 Saving a Preset Position..................................158
Switching the System On and Off...............247 Message Center
System Display...................................................248 See: Information Displays..................................111
System Settings..................................................247 Mirrors
Troubleshooting.................................................248 See: Heated Windows and Mirrors..............150
Lighting Control..............................................86 See: Windows and Mirrors................................95
Headlamp Flasher................................................87 Mobile Communications Equipment......14
High Beam..............................................................86 Moonroof........................................................100
Bounce-Back........................................................101

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 Index

Opening and Closing the Moonroof...........100 Pairing Your Cell Phone for the First
Motorcraft Parts - 6.2L...............................417 Time...................................................................524
Motorcraft Parts - 6.7L Diesel..................418 Phone Menu.........................................................525
Motorcraft Parts - 6.8L..............................419 Receiving Calls....................................................528
MyKey Troubleshooting...............................64 Smartphone Connectivity..............................529
MyKey™..............................................................61 Text Messaging...................................................529
Principle of Operation.........................................61 Post-Crash Alert System..........................302
Power Door Locks
N See: Locking and Unlocking.............................65
Power Running Boards.................................78
Navigation......................................................530 Power Seats....................................................155
cityseeker..............................................................537 Multi-Contour Front Seats With Active
Destination Mode..............................................532 Motion ...............................................................156
Map Mode............................................................530 Power Lumbar.....................................................156
Navigation Map Updates................................538 Power Steering Fluid Check....................344
Navigation Menu................................................535 Power Take-Off...........................................209
SiriusXM Traffic and Travel Link...................538 Power Windows.............................................95
Waypoints............................................................536 Accessory Delay...................................................96
Normal Scheduled Maintenance...........576 Bounce-Back.........................................................95
Diesel Engine(s).................................................578 One-Touch Up or Down.....................................95
Gasoline Engine(s)............................................576 Window Lock.........................................................96
Protecting the Environment........................16
O
Oil Change Indicator Reset.......................331
R
Oil Check Rear Axle..........................................................219
See: Engine Oil Check - 6.2L/6.8L...............327 Rear Parking Aid............................................231
See: Engine Oil Check - 6.7L Diesel............328 Obstacle Distance Indicator..........................232
Opening and Closing the Hood..............322 Rear Seat Armrest........................................163
Ordering Additional Owner's Rear Seats.......................................................159
Literature.....................................................309 Folding Up the Rear Seat Cushion ..............159
Obtaining a French Owner’s Manual..........310 Returning the Seat to the Seating
Overhead Console........................................170 Position..............................................................159
Rear View Camera.......................................232
P Camera Guidelines............................................233
Obstacle Distance Indicator..........................234
Parking Aids....................................................231 Rear Camera Delay...........................................234
Principle of Operation.......................................231 Using the Rear View Camera System........233
Parking Brake.................................................222 Rear View Camera
Passive Anti-Theft System.........................74 See: Rear View Camera...................................232
SecuriLock®...........................................................74 Recommended Towing Weights............277
PATS Calculating the Maximum Loaded Trailer
See: Passive Anti-Theft System.....................74 Weight for Your Vehicle..............................280
Pedals.................................................................83 Refueling - Diesel.........................................193
Perchlorate.........................................................12 Dual Fuel Tanks...................................................195
Phone...............................................................524 Fueling Tips..........................................................194
During a Phone Call..........................................528 Refueling................................................................194
Making Calls.........................................................527

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 Index

Refueling - Gasoline....................................192 Satellite Radio...............................................451

Fuel Filler Cap......................................................193 Satellite Radio Electronic Serial Number
Remote Control..............................................54 (ESN)................................................................452
Car Finder................................................................59 Satellite Radio Reception Factors...............452
Integrated Keyhead Transmitter....................54 SIRIUS® Satellite Radio Service..................452
Intelligent Access Key.........................................55 Troubleshooting.................................................453
Memory Feature...................................................58 Scheduled Maintenance Record............591
Remote Start.........................................................59 Scheduled Maintenance...........................573
Replacing the Battery.........................................56 Seatbelt Extension........................................43
Sounding the Panic Alarm................................59 Seatbelt Height Adjustment.....................40
Remote Start...................................................151 Seatbelt Reminder.........................................41
Automatic Settings.............................................151 Belt-Minder™.........................................................41
Removing the Tailgate.................................70 Seatbelts...........................................................35
Repairing Minor Paint Damage..............370 Principle of Operation.........................................35
Replacement Parts Seatbelt Warning Lamp and Indicator
Recommendation........................................12 Chime..............................................................40
Collision Repairs....................................................12 Conditions of operation......................................41
Scheduled Maintenance and Mechanical Seats..................................................................152
Repairs..................................................................12 Security...............................................................74
Warranty on Replacement Parts.....................13 Selective Catalytic Reduction System -
Replacing a Lost Key or Remote Diesel.............................................................188
Control............................................................60 Contaminated Diesel Exhaust Fluid or
Reporting Safety Defects (Canada Inoperative Selective Catalytic Reduction
Only)...............................................................310 System...............................................................192
Reporting Safety Defects (U.S. Diesel Exhaust Fluid Guidelines and
Only)...............................................................310 Information.......................................................191
Roadside Assistance..................................297 Diesel Exhaust Fluid Level..............................188
Vehicles Sold in Canada: Getting Roadside Diesel Exhaust Fluid Warning Messages
Assistance........................................................297 and Vehicle Operations..............................190
Vehicles Sold in Canada: Roadside Filling the Diesel Exhaust Fluid Tank..........188
Assistance Program Coverage................298 Settings............................................................541
Vehicles Sold in Canada: Using Roadside 911 Assist...............................................................546
Assistance.......................................................298 Ambient Lighting................................................551
Vehicles Sold in the United States: Getting Bluetooth..............................................................543
Roadside Assistance...................................297 Clock.......................................................................542
Vehicles Sold in the United States: Using Display...................................................................552
Roadside Assistance...................................297 General..................................................................550
Roadside Emergencies..............................297 Media Player........................................................542
Running-In Mobile Apps........................................................549
See: Breaking-In.................................................292 Navigation.............................................................547
Running Out of Fuel....................................188 Phone.....................................................................543
Radio......................................................................546
S Sound......................................................................541
Valet Mode...........................................................553
Safety Canopy™..............................................51 Vehicle....................................................................551
Safety Precautions......................................183 Voice Control.......................................................553
Wi-Fi........................................................................551
Side Airbags.....................................................50

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 Index

Sitting in the Correct Position..................152 Guarding Against Exhaust Fumes................176

Sliding Windows............................................99 Important Ventilating Information...............176
Power Sliding Back Window...........................99 Stopping the Engine When Your Vehicle is
Snow Chains Moving................................................................175
See: Using Snow Chains.................................394 Stopping the Engine When Your Vehicle is
Snowplowing................................................294 Stationary..........................................................175
Engine temperature while plowing.............295 Starting and Stopping the Engine..........173
Installing the Snowplow.................................294 General Information...........................................173
Operating the Vehicle with the Snowplow Steering...........................................................256
Attached..........................................................295 Adaptive Steering...............................................257
Snowplowing with your Airbag Equipped Power Steering...................................................256
Vehicle..............................................................295 Steering Wheel...............................................80
Transmission operation while Storage Compartments.............................170
plowing.............................................................296 Sunroof
Special Notices................................................13 See: Moonroof.....................................................100
New Vehicle Limited Warranty.........................13 Sun Visors.........................................................99
On Board Diagnostics Data Link Illuminated Vanity Mirror.................................100
Connector............................................................13 Supplementary Restraints System.........44
Special Instructions..............................................13 Principle of Operation........................................44
Using your Vehicle as an Ambulance.............13 Switching Off the Engine - 6.7L
Using your Vehicle as a Stationary Power Diesel.............................................................180
Source...................................................................14 Symbols Glossary.............................................8
Using your Vehicle With a Snowplow............13 SYNC™ 3........................................................493
Special Operating Conditions Scheduled General Information.........................................493
Maintenance...............................................581 SYNC™ 3 Troubleshooting......................553
Diesel Engine(s).................................................583 SYNC™ Applications and Services........471
Exceptions...........................................................589 911 Assist................................................................471
Gasoline Engine(s)............................................581 SYNC Mobile Apps............................................473
Speed Control SYNC™...........................................................455
See: Cruise Control...........................................239 General Information.........................................455
Spot Lamps.....................................................90 SYNC™ Troubleshooting.........................485
Cargo and Trailer Hookup Lamps...................91
Stability Control...........................................226
Principle of Operation......................................226
T
Starter Switch Tailgate Lock....................................................70
See: Ignition Switch............................................173 Tailgate Step.....................................................71
Starting a Diesel Engine - 6.7L Closing the Step.....................................................71
Diesel..............................................................176 Opening the Step...................................................71
....................................................................................176 Tailgate...............................................................70
Cold Weather Operation...................................177 Technical Specifications
Cold Weather Starting.......................................177 See: Capacities and Specifications.............415
Diesel Engine Fast Start Glow Plug Terrain Control..............................................229
System...............................................................176 Principle of Operation......................................229
Starting a Gasoline Engine - 6.2L/ The Better Business Bureau (BBB) Auto
6.8L..................................................................174 Line Program (U.S. Only).......................307
Cold Weather Starting (Flexible Fuel Tire Care...........................................................377
Vehicles Only)..................................................175 Glossary of Tire Terminology.........................378
Failure to Start......................................................175

636

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 Index

Information About Uniform Tire Quality Universal Garage Door Opener...............164

Grading..............................................................377 HomeLink Wireless Control System...........164
Information Contained on the Tire USB Port.........................................................454
Sidewall............................................................379 Using Adaptive Cruise Control...............240
Temperature A B C............................................378 Blocked Sensor...................................................245
Traction AA A B C...............................................377 Changing the Set Speed.................................243
Treadwear.............................................................377 Detection Issues.................................................244
Tire Pressure Monitoring System..........394 Disengaging the System.................................243
Trailer Tire Pressure Monitoring Following a Vehicle............................................241
System..............................................................401 Hilly Condition and Trailer Tow
Vehicle Tire Pressure Monitoring Usage................................................................244
System..............................................................394 Low Speed Automatic Cancellation..........244
Tires Overriding the System.....................................243
See: Wheels and Tires......................................374 Resuming the Set Speed................................243
Towing a Trailer............................................268 Setting a Speed...................................................241
Load Placement................................................268 Setting the Gap Distance................................242
Towing Points...............................................303 Switching the System Off..............................244
Towing the Vehicle on Four Switching the System On................................241
Wheels.........................................................289 Switching to Normal Cruise Control...........246
Emergency Towing...........................................289 System Not Available.......................................245
Recreational Towing........................................289 Using Cruise Control...................................239
Towing.............................................................268 Switching Cruise Control Off........................240
Traction Control............................................225 Switching Cruise Control On.........................239
Principle of Operation......................................225 Using Four-Wheel Drive.............................210
Trailer Reversing Aids.................................269 4WD Indicator Lights..........................................211
Principle of Operation......................................269 Driving Off-Road With Truck and Utility
Setting Up Trailer Reverse Guidance.........269 Vehicles.............................................................214
Trailer Reverse Guidance................................269 Electronic Shift-On-the-Fly (ESOF) 4WD
Troubleshooting..................................................273 system...............................................................210
Using Trailer Reverse Guidance....................272 How Your Vehicle Differs From Other
Trailer Sway Control....................................277 Vehicles.............................................................214
Transfer Case Fluid Check........................343 Manual Shift On Stop (MSOS) 4WD
Transmission Code Designation.............421 system...............................................................210
Transmission.................................................205 Using a Manual Shift On Stop (MSOS)
Transmission 4WD system.....................................................211
See: Transmission.............................................205 Using the Electronic Shift on the Fly 4WD
Transporting the Vehicle...........................302 system................................................................213
Using Hill Descent Control.......................229
U Hill descent modes...........................................229
Using MyKey With Remote Start
Under Hood Overview - 6.2L...................323 Systems..........................................................63
Under Hood Overview - 6.7L Using Power Running Boards....................78
Diesel.............................................................324 Automatic Power Deploy..................................78
F-Super Duty.......................................................324 Automatic Power Stow......................................78
Scheduled Maintenance.................................325 Bounce-back..........................................................79
Under Hood Overview - 6.8L..................326 Enabling and Disabling......................................78
Under Seat Storage.....................................170 Manual Power Deploy........................................78
Rear Under Seat Storage.................................170 Using Snow Chains.....................................394

637

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 Index

Using Stability Control...............................227

AdvanceTrac® with Roll Stability Control™
V
(RSC®)..............................................................227 Vehicle Care...................................................364
Using SYNC™ With Your Media General Information.........................................364
Player.............................................................476 Vehicle Certification Label........................421
Accessing Your USB Song Library..............480 Vehicle Identification Number...............420
Bluetooth Devices and System Vehicle Storage..............................................371
Settings............................................................482 Battery....................................................................372
Connecting Your Digital Media Player to the Body.........................................................................371
USB Port...........................................................476 Brakes.....................................................................372
Media Menu Features.......................................479 Cooling system....................................................372
Media Voice Commands.................................477 Engine.....................................................................372
USB 2.....................................................................482 Fuel system..........................................................372
Voice Commands for Audio Sources.........483 General....................................................................371
Using SYNC™ With Your Phone............459 Miscellaneous......................................................372
Accessing Features through the Phone Removing Vehicle From Storage..................372
Menu.................................................................464 Tires.........................................................................372
Accessing Your Phone Settings....................467 Ventilation
Bluetooth Devices.............................................468 See: Climate Control.........................................145
Making Calls........................................................463 VIN
Pairing a Phone for the First Time..............460 See: Vehicle Identification Number............420
Pairing Subsequent Phones...........................461 Voice Control...................................................82
Phone Options during an Active Call.........463
Phone Voice Commands.................................461
Receiving Calls...................................................463
W
System Settings................................................469 Warning Lamps and Indicators...............105
Text Messaging..................................................465 4X2..........................................................................109
Using Traction Control...............................225 4X4 HIGH..............................................................109
Switching the System Off...............................225 4X4 LOW...............................................................109
System Indicator Lights and Adaptive Cruise Control...................................105
Messages.........................................................225 Adaptive Steering..............................................106
Using Voice Recognition............................457 Anti-Lock Braking System..............................106
Audio Voice Commands.................................506 Automatic High Beam......................................106
Climate Voice Commands.............................507 Battery....................................................................106
Initiating a Voice Session................................457 Blind Spot Monitor............................................106
Mobile App Voice Commands.....................509 Brake System.......................................................106
Navigation Voice Commands.......................508 Check Fuel Cap...................................................106
Phone Voice Commands................................507 Cruise Control.......................................................107
SiriusXM Traffic and Travel Link Voice Diesel Engine Brake...........................................109
Commands......................................................510 Diesel Exhaust Fluid..........................................109
System Interaction and Feedback..............458 Direction Indicator..............................................107
Voice Settings Commands.............................510 Door Ajar................................................................107
Utilizing the Mediation/Arbitration Electronic Locking Differential.......................107
Program (Canada Only)........................308 Engine Coolant Temperature.........................107
Engine Oil...............................................................107
Fasten Seatbelt...................................................107
Front Airbag..........................................................107
Front Fog Lamps.................................................107

638

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 Index

High Beam.............................................................107
Hill Descent...........................................................107
Low Fuel Level.....................................................107
Low Tire Pressure Warning..............................107
Powertrain Malfunction/Reduced
Power/Electronic Throttle Control.........108
Service Engine Soon.........................................108
Stability Control..................................................108
Stability Control Off..........................................108
Transmission Tow/Haul...................................108
Wait To Start........................................................109
Water In Fuel........................................................109
Washer Fluid Check....................................344
Washers
See: Cleaning the Exterior..............................365
See: Wipers and Washers.................................84
Waxing.............................................................366
Wheel Nuts
See: Changing a Road Wheel.......................402
Wheels and Tires..........................................374
General Information..........................................374
Technical Specifications..................................413
Windows and Mirrors...................................95
Windshield Washers.....................................85
Windshield Wipers........................................84
Speed dependent wipers (if
equipped)..........................................................84
Wiper Blades
See: Checking the Wiper Blades.................348
Wipers and Washers.....................................84

639

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