Manual JemStar
Manual JemStar
Digital Multifunction
Electricity Meter
User Manual
Publication 1083-600
Rev. K
May 2004
DANGER!
Hazardous voltages are present during normal servicing of this device that can cause severe injury or
death. These voltages are present throughout the utility’s potential transformer (PT) and current
transformer (CT) circuits, and the meter’s connection terminals. Only qualified, properly trained
personnel should perform installation and servicing on this equipment.
Signature
Not Verified
Hinerman 15:08:09 -04'00'
Reason: I am approving
this document
Power Instruments
APPROVED
Table of Contents
General Information................................................................................................................1
JEMStar Meter Overview......................................................................................................1
Supporting Software ..........................................................................................................2
Technical Description ............................................................................................................3
Event Recording ................................................................................................................4
Model Number Description ...................................................................................................5
JEMStar Specifications..........................................................................................................6
Meter Forms ......................................................................................................................6
Measured Quantities ..........................................................................................................6
Optional Features...............................................................................................................7
Input Range Limits and Burdens .......................................................................................7
Accuracy............................................................................................................................8
Loss Compensation..........................................................................................................11
Auxiliary Power...............................................................................................................11
Temperature Operating Ranges .......................................................................................12
Frequency Range .............................................................................................................12
Clock Accuracy ...............................................................................................................12
Meter Creep .....................................................................................................................12
Analog Outputs (Option) .................................................................................................13
Pulse/Contact Alarm Outputs (Option) ...........................................................................13
Test Outputs.....................................................................................................................14
Contact Inputs (Option) ...................................................................................................14
Registers ..........................................................................................................................15
Communication Ports ......................................................................................................19
Environmental .................................................................................................................21
Agency Standards and Certification ................................................................................22
Meter Installation...................................................................................................................23
Case Styles...........................................................................................................................23
Size and Weight...............................................................................................................23
Wiring Diagrams..................................................................................................................26
External Connections...........................................................................................................38
Grounding Recommendations .........................................................................................38
Signal Inputs ....................................................................................................................38
Auxiliary Power...............................................................................................................39
Contact Inputs..................................................................................................................39
Signal Output Options .........................................................................................................41
Contact Outputs ...............................................................................................................41
Analog Outputs................................................................................................................45
Communication Ports ..........................................................................................................47
Serial Communications....................................................................................................47
Optical Port......................................................................................................................47
RS-232 .............................................................................................................................48
RS-485 .............................................................................................................................49
Modem.............................................................................................................................50
Call-Home on Power Outage...........................................................................................51
i
Communication Repeater................................................................................................ 52
Dual Communications Option ........................................................................................ 55
Meter Operation.................................................................................................................... 59
Meter Nameplate and User Interface .................................................................................. 59
Meter Nameplate............................................................................................................. 59
Meter Configuration ....................................................................................................... 60
User Interface.................................................................................................................. 60
The JEMStar Display...................................................................................................... 61
Cold Start ............................................................................................................................ 62
Default Time Displays .................................................................................................... 62
Navigating the Display Menus............................................................................................ 63
Register Display Modes.................................................................................................. 65
Display Format and Auto-Ranging................................................................................. 67
Changing Meter Configurations.......................................................................................... 68
Display Menus .................................................................................................................... 69
VTR/CTR........................................................................................................................ 69
Service, ID, Revision ...................................................................................................... 69
Demand Intervals ............................................................................................................ 69
Date / Time ..................................................................................................................... 70
Health Status ................................................................................................................... 71
Interpreting Status Register Values in the JEMStar Display .......................................... 72
Communication Settings................................................................................................. 74
Preset Meter Registers .................................................................................................... 74
Outputs............................................................................................................................ 75
Contact Input Option ...................................................................................................... 75
Analogs ........................................................................................................................... 76
Configure ........................................................................................................................ 76
Maintenance........................................................................................................................... 83
JEMStar Servicing .............................................................................................................. 84
Socket-base meters (S- and A-base) ............................................................................... 84
Switchboard Meters ........................................................................................................ 86
Serviceable Parts............................................................................................................. 86
Security Keys.................................................................................................................. 89
Firmware Upgrades......................................................................................................... 91
Health Diagnostics .......................................................................................................... 91
Site Diagnostics................................................................................................................... 92
Installation (Site) Verification ........................................................................................ 92
ii
Installation (Site) Monitoring ..........................................................................................93
Advanced Features.................................................................................................................95
Time of Use .........................................................................................................................95
Load Profile .........................................................................................................................96
Typical Load Profile Printout ........................................................................................100
Demand Prediction ............................................................................................................101
Voltage and Current Transformer Gain Correction ...........................................................104
Voltage Sag / Swell Detection and Log.............................................................................105
Totalization ........................................................................................................................109
Appendix B Accessories...........................................................................................................1
iii
Appendix E MODBUS Communications.............................................................................. 1
MODBUS Introduction......................................................................................................... 1
Communications ............................................................................................................... 2
Serial Port Connections..................................................................................................... 2
Data Transfers using MODBUS (RTU or ASCII)............................................................ 2
LRC Calculation (ASCII mode) ....................................................................................... 3
CRC Calculation (RTU mode).......................................................................................... 3
RTU Message Framing ..................................................................................................... 4
ASCII Message Framing................................................................................................... 4
Communication Errors...................................................................................................... 4
Exception Responses ........................................................................................................ 5
Timeouts ........................................................................................................................... 5
Register Presets................................................................................................................. 6
MODBUS Register Maps ..................................................................................................... 6
Glossary.................................................................................................................................... 1
iv
GENERAL INFORMATION
JEMSTAR METER OVERVIEW
The JEMStar Digital Power Meter is a multifunction electricity meter for use in revenue, survey, and
control metering applications. JEMStar is available in a variety of installation styles including Socket-
base (S-base), A-base using an adapter, and Switchboard case.
JEMStar uses DSP (Digital Signal Processing) techniques to provide advanced metering capabilities and
is intended for use in Transmission and Distribution (T&D, Tieline or Substation) and Generation
metering applications. It is also intended to serve the Commercial and Industrial (C&I) revenue metering
market.
In addition, JEMStar offers additional features and options not found in many existing meter products:
• Apparent power and energy
• Q measurements
• Per-phase voltage, current, and phase measurements
• Summation of energy measured by external devices (Totalization)
• Loss Compensation (Transformer and Line)
• Voltage and Current Transformer Gain Correction
• Field Diagnostics
• Power Quality monitoring
• Distortion measurement
• Thermal demand emulation
• Demand prediction
• Analog outputs
• Alarm outputs
• Wide Voltage range (55 – 530V)
• 14400 Baud Modem
• Call home on power outage or alarm conditions
• Contact Inputs
• 36 sets of Self-Read registers
• Easy field-upgradeable meter firmware
Note: Certain features may require the installation of an optional module, firmware upgrade, or software
package.
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JEMStar User Manual
Supporting Software
The following packages are available for use with JEMStar:
• JEMWare Configuration Program for setting up the meter’s operation. Also contained within
JEMWare is a Site Diagnostic Tool which will:
Display the Site Diagnostic registers
Plot real time readings on a polar graph
• UTS MV-90™1 Translation Interface Module (TIM) software that can be added to an
existing MV-90 system. This package will perform the data retrieval functions that are
normally assigned by JEMRead. For further information, contact AMETEK, or go to the
web at www.itron.com.
1
MV-90 is a trademark of Itron Energy Information Systems, Inc.
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Chapter 1 – General Information
TECHNICAL DESCRIPTION
JEMStar offers a large variety of meter register data that can be viewed from the meter’s display or
retrieved using serial communications. Some of the register types include consumption (summation),
peak demand, time and date of peak demand, coincident demand, average power factor, coincident power
factor, cumulative, continuous cumulative registers, and various status registers including date, time,
health status, and firmware version. JEMStar also has time-of-use capabilities, and most registers can be
associated with a particular time-of-use rate.
The meter has an internal pulse recorder for storing load-profile data. The standard meter provides
enough memory to store four channels of recorded data in 15-minute intervals for 64 days. Utilizing
fewer channels will extend the length of time data may be recorded (for example, reducing the number of
channels by ½ doubles the length of recording time). Special events such as power failures, time sets,
and demand resets are also stored in the load-profile data. This data can be retrieved through serial
communications using JEMReadTM software. Optionally, a custom Translation Interface Module (TIM)
is available for the popular MV-90TM software supplied by Itron, Inc. The JEMStar meter can also
provide analog and contact outputs for external monitoring devices.
Serial communications are performed through an optical port on the front of the meter and a
communication option board (RS-232, RS-485, or the internal modem). The meter has four levels of
password protection with assignable privileges to accommodate read-only applications. A hardware
“key” is also provided in the meter, which if removed prevents any configuration or calibration changes.
JEMStar is software configurable using JEMWare™. This software allows the meter to be scaled for
direct primary readings, demand information, register information, load-profile configuration, and time-
of-use rates. Refer to the JEMWare instruction manual 1083-602 for details on all the different
parameters that can be programmed into the JEMStar.
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JEMStar User Manual
Event Recording
JEMStar maintains records of certain events independent of the Load Profile features. JEMRead is able
to retrieve some of this information independently. However, if you need access to the data for
troubleshooting or historical purposes, it is available in the meter. Contact AMETEK for information
about using the Protocol Command Set Manual 1083-603.
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Chapter 1 – General Information
Acronym Key
DI = Digital Contact Inputs
DO = Digital Contact Outputs
CR = Communications Repeater
PHPF = Phone Home on Power Failure
KYZ = Form-C contact output
Typical Example
JS - 05R6020 – 93 - DNP
JS = JEMStar-Series meter
05 = Form 5
R = Small Switchboard (Relay) case
6 = 60 Hz operating frequency
0 = Standard LCD Display
20 = Class 20
-9 = Internal Modem with Phone Home on Power Failure, and RS-485 serial comm
3 = 0 – 1 mA Analog Output, Digital Contact Inputs, Digital Contact Outputs
-DNP = Distributed Network Protocol v3.0 option
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JEMStar User Manual
JEMSTAR SPECIFICATIONS
Product specifications are subject to change. Please consult the factory for updates, improvements, and
new features.
Meter Forms
Form Number Type
Form 5 3 wire wye & delta, network
Form 6 2-1/2 element wye
Form 8 4 wire delta
Form 9 4 wire wye
Current Classes
2 Amp (.0008 – 2A)
10 Amp (.004 – 10A)
20 Amp (.004 – 20A)
Measured Quantities
Integrated quantities
Integrated quantities are power measurement quantities that are integrated over time, and which may be
accumulated. Integrated quantities are used for developing Consumption, Fixed or Sliding Window
Demand (Peak or Coincident), Load Profile, or Pulse Contact outputs.
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Chapter 1 – General Information
Uncompensated Quantities
JEMStar is able to simultaneously provide both uncompensated and transformer- or line-loss
compensated measurements for Watt / Watthour, VAR / VARhour, VA / VAhour, Q / Qhour, and Power
Factor quantities in Display Registers, Load Profile, and KYZ pulse outputs. Analog outputs are always
loss compensated if compensation is enabled in the meter.
Optional Features
JEMStar can be equipped with the following optional features.
• Additional 8 channels of Load Profile (4 channels included as standard)
• Demand Prediction
• External Energy Totalization
• Voltage Sag / Swell detection and logging
• Modbus and DNP communications protocols
Voltage Inputs
Vmin 55
Vmax 530
Burden* 0.5 VA @ 530V
*Does not include auxiliary power requirements.
Current Overload
1.5x rated class current continuous 20x rated class current for 1 second (250A for 1 second, Class 20
Switchboard only)
Auxiliary Power
55 – 530V
Auxiliary Power Burden
15 VA maximum, 10 VA typical (normally derived from A-phase voltage input on S-base and A-base
meters)
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JEMStar User Manual
Accuracy
The nominal conditions referenced in the specifications are defined as follows:
VINPUT = Nominal Input Voltage
TA = Test Amperes = ½ Class Amps
ICLASS = Meter Class Current
Full Scale = ICLASS x VINPUT
Class 10 Input Current Class 20 Input Current Accuracy (PF=0) Accuracy (PF=0.5 lag)
VARhours 0.5 to 10 A 0.5 to 20 A 0.2 % RD 0.2 % RD
(per phase, 0.3 to 0.5 A 0.3 to 0.5 A 0.2 % RD 0.3 % RD
polyphase total): 0.35 % RD
0.1 to 0.3 A 0.1 to 0.3 A 0.3 % RD
0.05 to 0.1 A 0.05 to 0.1 A 0.35 % RD
Class 10 Input Current Class 20 Input Current Accuracy (PF=1) Accuracy (PF=0.5 lag)
VAhours, 0.2 % RD
0.5 to 10 A 0.5 to 20 A 0.2 % RD
Qhours
0.3 to 0.5 A 0.3 to 0.5 A 0.2 % RD 0.3 % RD
(per phase,
polyphase total): 0.1 to 0.3 A 0.1 to 0.3 A 0.3 % RD 0.35 % RD
0.05 to 0.1 A 0.05 to 0.1 A 0.35 % RD
Class 10 Input Current Class 20 Input Current Accuracy (PF=1) Accuracy (PF=0.5 lag)
Instantaneous 0.15 % RD
0.5 to 10 A 0.5 to 20 A 0.15 % RD
Watts (per
0.3 to 0.5 A 0.3 to 0.5 A 0.15 % RD 0.25 % RD
phase,
polyphase total): 0.1 to 0.3 A 0.1 to 0.3 A 0.25 % RD 0.3 % RD
0.05 to 0.1 A 0.05 to 0.1 A 0.3 % RD
Class 10 Input Current Class 20 Input Current Accuracy (PF=0) Accuracy (PF=0.5 lag)
Instantaneous 0.25 % RD
0.5 to 10 A 0.5 to 20 A 0.25 % RD
Vars
0.3 to 0.5 A 0.3 to 0.5 A 0.25 % RD 0.35 % RD
(per phase,
polyphase total): 0.1 to 0.3 A 0.1 to 0.3 A 0.35 % RD 0.4 % RD
0.05 to 0.1 A 0.05 to 0.1 A 0.4 % RD
Class 10 Input Current Class 20 Input Current Accuracy (PF=1) Accuracy (PF=0.5 lag)
Instantaneous 0.25 % RD
0.5 to 10 A 0.5 to 20 A 0.25 % RD
VA, Q (per
0.3 to 0.5 A 0.3 to 0.5 A 0.25 % RD 0.35 % RD
phase,
polyphase total): 0.1 to 0.3 A 0.1 to 0.3 A 0.35 % RD 0.4 % RD
0.05 to 0.1 A 0.05 to 0.1 A 0.4 % RD
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Chapter 1 – General Information
Class 2:
Class 2 Input Current Accuracy (PF=1) Accuracy (PF=0.5 lag)
Watthours 0.1 to 2 A 0.1 % RD 0.1 % RD
(per phase, 0.05 to 0.1 A 0.1 % RD 0.2 % RD
polyphase total): 0.4 % RD
0.025 to 0.05 A 0.2 % RD
0.01 to 0.025 A 0.3 % RD 0.5 % RD
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JEMStar User Manual
Class 2, 10, 20
Instantaneous Volts Class 2 Class 10 Class 20
(per phase, 0.15 % RD 0.15 % RD 0.15 % RD
polyphase total):
Instantaneous Power
Factor (system):
Form 5 0.004 * 2FS / VAsystem
Form 6, 8/9 0.004 * 3FS / VAsystem
Frequency
0.03 % RD
(phase A volts):
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Chapter 1 – General Information
Loss Compensation
Type: Transformer Loss Compensation (TLC)
Line Loss Compensation (LLC)
NOTE: Registers, Load Profile channels, or KYZ Pulse outputs that are individually selected to be
"uncompensated" in JEMWare have the following accuracy modifications:
For example, an uncompensated Watthour register will have an accuracy of 0.12% at 10 A and 1.0
PF. If the same register is compensated (even though no compensation is enabled in the meter
overall), that register will have an accuracy of 0.07%. See the JEMWare User Manual (document
1083-602) for details on how to select a register as "uncompensated."
Auxiliary Power
Requirements: 55 – 530 Volts AC
90 – 250 Volts DC (switchboard models only)
Power Factor Influence: Maximum additional error due to power factor influence is
±0.002%/P.F. for P.F. less than 0.5.
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JEMStar User Manual
Frequency Range
50 Hz 45 to 55 Hz
60 Hz 55 to 65 Hz
Clock Accuracy
External tracking
(line frequency): Accuracy of the clock is directly determined by the power system
frequency, except during loss of auxiliary power to the meter.
The internal reference accuracy is applicable for that time period.
Meter Creep
The meter does not creep No pulses or registration will occur on any function that depends
on current with the current circuit open.
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Chapter 1 – General Information
Accuracy
0 – 1 mA Range 0.1% of full scale output, derated by an additional
75 ppm of Rated Output per degree C difference from nominal
temperature of 23°C.
Max. closed-circuit
Saturation voltage drop 2.5 V at 30 mA max
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JEMStar User Manual
Test Outputs
Type IR LEDs test outputs are provided through the optical port
transmitter, which becomes a test output when the meter is in the
test mode.
14
Chapter 1 – General Information
Registers
Instantaneous Registers
Characteristics - Updated every 1.5 seconds
- Average of 1.5 seconds
Displayed Quantities:
Per Phase and Polyphase W Del, W Rec,, W Bidirectional, VAR Del, VAR Rec, VAR Q1,
VAR Q2, VAR Q3, VAR Q4, VAR Bidirectional, VA Del, VA
Rec, VA Bidirectional, Volts, Amps, Q Del, Q Rec, Q
Bidirectional, PF Del, PF Rec, PF Bidirectional, V2, A2
Per Phase Volts THD, Amps THD
Phase A only Frequency
Consumption Registers
Characteristics - Updated no less than every 2 seconds
- Configurable to be associated with any Time of Use (TOU)
Rate. If associated with any rate other than Total, the
Consumption Register shall accumulate only energy measured
while that rate is active
Displayed Quantities:
Per Phase and Polyphase Wh Del, Wh Rec, VARh Del, VARh Rec, VAh Del, VAh Rec,
VARh per quadrant, Ah, Qh Del, Qh Rec, V2h, A2h
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JEMStar User Manual
Peak Demand
Displayed Quantities Normal peak, Cumulative Demand, or Continuous Cumulative
Demand
16
Chapter 1 – General Information
Coincident Demand
Displayed Quantities:
Per Phase and Polyphase W Del, W Rec, VAR Del, VAR Rec, VA Del, VA Rec, VAR per
quadrant, A, Q Del, Q Rec
Displayed Quantities:
Per Phase and Polyphase W Del, W Rec, VAR Del, VAR Rec, VA Del, VA Rec, VAR per
quadrant, Volts, A, Q Del, Q Rec, PF
Per Phase Volts THD, Amps THD
Phase A only Frequency
Periodic Self-Read
Records Displayed Date and time of the Self Read
Health Status summary
Up to 4 Registering quantities
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JEMStar User Manual
Status Registers
Storage Time, date, firmware version, comm setting, and health status
Time of Use Registers
Description - Four season schedules
- Nine day types including each day of the week and two holiday
types
- Twenty-year calendar with up to 200 holidays specified
- Each measurement register can be associated with one of nine
time-of-use rates (A – H, and Total)
- Up to eight rate changes can be specified for each day type
Load Profile
Displayed Quantities:
Per Phase and Polyphase Wh Del, Wh Rec, VARh Del, VARh Rec, VAh Del, VAh Rec,
VARh per quadrant, Ah, Qh Del, Qh Rec, Avg. W Del, Avg. W
Rec, Avg. VAR Del, Avg. VAR Rec, Avg. VAR per quadrant
18
Chapter 1 – General Information
Communication Ports
Optical Port
Description - Type 2, Front panel mounted
- Mating Sensor can be attached with the meter cover installed
(magnetic type), or cover removed (hanging type)
- Complies with ANSI C12.13-1991, Section 3.6
- Uses JEM Binary Protocol
- User configurable for 300 to 19200 baud
RS-232
Description - Supports Tx, Rx, Gnd, and RTS signals
- Half duplex operation
- Configurable for 300 to 38400 baud
- Mutually exclusive with RS-485 option
- Configurable for all JEMStar protocols
RS-485
Description - Supports Tx, Rx, Gnd signals
- Configurable for 300 to 38400 baud
- Mutually exclusive with RS-232 option
- Configurable for all JEMStar protocols
- Network up to 32 meters with CommRepeater option
- Recommended max. cable length: 4000 feet; actual length is
dependent upon environment
Compliance - CCITT: V.34 bis, V.34, V.32 bis, V.32, V.22 bis,V.22, and V.21
- Bell®: 212A and 103
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JEMStar User Manual
Communication Repeater
Description - Permits up to 32 meters to be grouped using a single internal
modem
- Requires the RS-485 option installed in each meter of a group
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Chapter 1 – General Information
Environmental
Specification:
Operable in weather, rain, and salt-spray environments as specified in ANSI Standard
C12.16: Sections 7.2 and 7.4.
Storage Range
Unpowered: - 40 to +85 ºC
Humidity
5 to 95% relative humidity, non-condensing
RF Interference (RFI)
Compliance with ANSI Standard C12.16-1991: American National Standard for Solid-State
Electricity Meters, Section 10.2.10
Insulation
Auxiliary Power Input: 1500 Vrms, 60Hz for 1 minute between Aux. Power
(Switchboard only) and voltage input.
2500 Vrms, 60Hz for 1 minute between Aux. Power and all other
inputs, outputs and case.
Contact Inputs 500V RMS, 60Hz for 1 minute between each contact input circuit
and any other contact input circuit
1 kV RMS, 60Hz for 1 minute between each contact input circuit
and all other circuits, terminals, and case
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JEMStar User Manual
Contact Outputs 500V RMS, 60Hz for 1 minute between each contact output
circuit and any other contact output circuit
1 kV RMS, 60Hz for 1 minute between each contact output circuit
and all other circuits, terminals, and case
Communication Ports
RS-232/RS-485: 1 kV RMS, 60Hz for 1 minute between the RS-232/485 circuits
and all other circuits, terminals, and case
Modem 1 kV RMS, 60Hz for 1 minute between the modem telephone line
circuit and all other circuits, terminals, and case
Fast Transient
In compliance with IEC Standard 687 Section 5.5.4: Fast Transient Burst Test
IEC Tested and certified to meet or exceed IEC Standard 687 accuracy
provisions for Accuracy Class 0.2
- specifically the following sections:
4.4.4: Influence of Self Heating
4.6: Accuracy Requirements
22
METER INSTALLATION
CASE STYLES
JEMStar is available in the following case styles:
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JEMStar User Manual
A-Base Mounting
IMPORTANT: When installing the meter locking ring on the A-base adapter, be sure that the ground
tab on the right side of the adapter is securely fitted under the ring.
Ground tab
Ring mounted correctly
with tab underneath
24
Chapter 2 - Installation
9.13
READ
RESET
2.13
5.69
.25 DIA.
2.84
(4 Places)
CL
8.63 8.25
CL
4.31 4.13
3.03
6.06
65595-1B
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JEMStar User Manual
WIRING DIAGRAMS
Form 5S 2 Element 3 Wire Delta
C C A A
C A
Aux. Pwr.
B (or N)
3 Phase
3 Wire Delta
c c a a
L L
I B O
N A
E D
A
Front View
65056-002A
26
Chapter 2 - Installation
C A
A B C N
A C N
B
3 Phase
4 Wire Wye
Aux. Power
a b c
L L
I B O
N A
E D
C
N
65060-002A
Front View
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JEMStar User Manual
Aux. Pwr.
A B C
C A
N
A B C N
c
a b
B
3 Phase
4 Wire Wye
a b c
B
L L
I O
N A
E C D
Front View
28
Chapter 2 - Installation
Aux. Pwr.
A B C
A
N
A B C
N
C B
C
A b
3 PHASE
4 WIRE DELTA
A b C
B
L L
I O
N A
E C D
Front View
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JEMStar User Manual
AUX. PWR.
C A
C
C
B (OR N)
3 PHASE
3 WIRE DELTA
N
IC VC IA VA /VB IA IC
L L
I B (N) O
N A
E D
A
FRONT VIEW
30
Chapter 2 - Installation
AUX. PWR.
C
C
C A
B N
A
B
3 PHASE
A 4 WIRE WYE
A C N
A B C C B A
L B L
I O
N C A
E D
FRONT VIEW
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JEMStar User Manual
AUX. PWR.
C A
B N
B
A
3 PHASE
4 WIRE WYE
A B C N
A B C
L B L
I O
N C A
E D
FRONT VIEW
32
Chapter 2 - Installation
AUX. PWR.
N
C B
A
3 PHASE
4 WIRE DELTA
A B C N
A B C C B A
L B L
I O
N C A
E D
FRONT VIEW
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JEMStar User Manual
B (or N)
1 3 25 27
3 Phase
2 4 26 28 3 Wire Delta
9 7 5 3 1
C C A A
10 8 6 4 2
c c a a
Shorting
Contacts
65076-2C
A B C
LOAD Back View
34
Chapter 2 - Installation
LINE C A
N A B C
N
1 3 25 27
2 4
B
26 28
3 Phase
4 Wire Wye
c b a
9 7 5 3 1
C C B A A
10 8 6 4 2
c c b a a
Shorting Contacts
65078-003A
N A B C Back View
LOAD
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JEMStar User Manual
LINE
N A B C C A
N
1 3 25 27 B
2 4
3 Phase
26 28
4 Wire Wye
Aux.
Pwr. Aux. Power can be:
55 - 530 VAC
or
90 - 250 VDC
(Both are non-polarity sensitive).
Caution:
This is a 3-element meter
in a small switchboard
9 7 5 3 1 case and is not pin-for-pin
B C B A A compatible with the
10 8 6 4 2 20-terminal M1 standard
C c b a N connections.
Shorting Contacts
N A B C
65571-002D
LOAD Back View
36
Chapter 2 - Installation
C B
1 3 25 27 3 Phase
4
4 Wire Delta
2 26 28
Caution:
This is a 3-element meter
in a small switchboard
9 7 5 3 1 case and is not pin-for-pin
B C B A A compatible with the
10 8 6 4 2 20-terminal M1 standard
C c b a N connections.
Shorting Contacts
N A B C
6571-003__D
LOAD Back View
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JEMStar User Manual
EXTERNAL CONNECTIONS
JEMStar uses industry-standard power connector configurations consistent with the standards listed in
the Specifications section. JEMStar Switchboard Case power connectors will accept 12 gauge solid wire
or a ring or spade lug.
Connections that are intended to be made and broken during normal meter operation (e.g. temporary data
connections, Test Pulse pickup, etc.) are accessible without exposing the operator to live power terminals
or conductors.
Other JEMStar electrical connections (e.g. Contact Outputs, Contact Inputs, Modem) are brought outside
the meter as pigtail leads (S-base, A-base) of an appropriate wire gauge and insulation to maintain the
electrical requirements of ANSI standards. The Switchboard model provides user connections on rear-
mounted terminal blocks.
Grounding Recommendations
It is important to ensure that all conductive outer surfaces of the JEMStar meter are properly grounded.
The S-base and A-base models are constructed with plastic housings, so this is not a concern, however
the Switchboard case is steel and must have a good protective ground. Supply an adequate, low-
impedance ground to the JEMStar case and verify with an ohmmeter. Be sure not to make grounding
connections on painted surfaces. All signal inputs and outputs that will be wired for extended distances
from the JEMStar should be shielded cables, with the shield grounded at one end. The instrument PT
and CT commons should be grounded consistent with your company’s wiring procedures.
Signal Inputs
Voltage Inputs
The meter will operate continuously at any voltage within the nominal range of 55 – 530 volts while still
meeting all operational specifications.
The JEMStar voltage inputs have a burden of less than 0.5 VA each. This does not include the Auxiliary
Power input, which requires less than 15 VA.
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Chapter 2 - Installation
Current inputs
The JEMStar is configured at manufacture for one of the standard current Class ranges listed in the
Specifications section. Each JEMStar current input can withstand a continuous overload of 1.5 times the
Class current, or 20 times the Class current for 0.5 second without damage or permanent change in
registration. The JEMStar current inputs have a burden of less than 0.5 VA each.
Auxiliary Power
For S-Base and A-base models, Auxiliary Power is connected internally to the Phase A voltage input.
No separate connection is required.
The Switchboard models are designed to obtain Auxiliary Power from a separate connection. This can
be either AC or DC voltage.
Contact Inputs
JEMStar can include an optional feature that consists of two Form A (N.O.) contact inputs. Each input
can be configured to perform any one of the following functions:
• Input to a pulse counter that is recorded as a channel in Load Profile. Each transition (make or
break) is counted as a pulse.
• Interval synchronization pulse. Each "make" causes the Demand Interval and / or Load Profile (if so
configured) to be re-synchronized.
• TOU Rate Override: Each "make" will cause the present Time of Use rate to change to a user-
configured “override” billing rate.
• Status Input: Each "make/break" of an external contact can be monitored by the meter and will be
logged in the Load Profile data report.
• Totalization input: Each "make" will be cause a configurable amount of energy to be added to a
Totalization register's accumulated total.
NOTE: You may encounter excessive serial communication errors if the JEMStar meter is configured to use
Totalization inputs AND the meter is receiving pulses at a high rate. While the JEMStar communication
protocol uses error checking to prevent data corruption, communication times may be extended. To
temporarily stop the interference, disconnect the contact inputs until communication is complete.
JEMStar does not provide a wetting voltage for the contact inputs; the user must provide an external
wetting source. The external source must have the following characteristics:
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JEMStar User Manual
• Current limited to 50 mA
JEMStar will de-bounce both "make" and "break" transitions on each contact input for at least 20
milliseconds. The maximum detectable pulse rate is 10 transitions per second.
For the S-Base and A-Base meter styles, JEMStar contact input connections are provided via a multi-
conductor cable. The wire colors are as follows.
For Switchboard style meters, the connections are provided on rear-mounted terminal blocks.
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Chapter 2 - Installation
Contact Outputs
JEMStar can be equipped with either of two optional contact I/O boards: the DI/DO board that consists
of four Form A (N.O.) contact outputs; or the 5-KYZ board that consists of five Form C (N.O. / N.C.)
contact outputs. Note: Only one type of contact output board can be installed in a JEMStar.
DI/DO Board
Each DI/DO output can be configured to perform any one of the following functions:
• Energy pulse output: configurable for any consumption quantity or energy constant
• End of Demand Interval Output: the output will close for one second when a demand (sub) interval
closes.
• Site Monitoring Alarm output: the output will close when a Site Monitoring alarm condition is
detected.
• Threshold Alarm output: the output will close when the selected Register exceeds a user-configured
upper setpoint. The output will re-open when the Register falls below a user-configured lower
setpoint.
• Sag / Swell Alarm output: the output will close if the optional Sag / Swell Detection system
determines that a voltage sag or swell event is in progress.
• System Error Alarm output: the output will close if a meter System Error condition is present.
JEMStar does not provide a wetting voltage for the contact outputs; external wetting must be applied.
The JEMStar contact closure outputs meet the following specifications:
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JEMStar User Manual
For the S-Base and A-Base meter styles, JEMStar contact output connections are provided via a multi-
conductor cable. The wire colors are as follows.
Contact Output Connections
Color Signal
Wht/Yel/Blk Dout 1 -
Wht/Yel Dout 1 +
Wht/Org/Blk Dout 2 -
Wht/Org Dout 2 +
Wht/Grn Dout 3 -
Wht/Grn/Blk Dout 3 +
Wht/Red Dout 4 -
Wht/Red/Blk Dout 4 +
For Switchboard style meters, the connections are provided on terminal blocks.
Switchboard Contact Output Connections
Terminal Signal
16 Dout 1 -
15 Dout 1 +
14 Dout 2 -
13 Dout 2 +
12 Dout 3 -
11 Dout 3 +
10 Dout 4 -
9 Dout 4 +
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Chapter 2 - Installation
(1) The Form A contacts on the DI/DO Board can also be programmed for Normally Closed operation using
JEMWare software.
(2) Because all the output wires/terminals are used by contact outputs, the analog output option is not available in
conjunction with the 5-KYZ board.
Refer to JEMWare instruction manual 1083-602 for information about assigning the operating functions
of the contacts.
The following table defines the Input/Output connections for the 5-KYZ board.
K1 WHT/RED/BRN 8
Y1 WHT/BLK 4
Z1 WHT/ORG/GRN 5
K2 WHT/GRY 3
Y2 WHT/ORG/BRN 6
Z2 WHT/RED/GRN 7
K3 WHT/RED 10
Y3 WHT/ORG 13
Z3 WHT/ORG/BLK 14
K4 WHT/GRN 12
Y4 WHT/GRN/BLK 11
Z4 WHT/RED/BLK 9
K5 WHT/YEL/BLK 16
Y5 WHT/YEL 15
Z5 WHT/GRN/BRN n/c *
* Relay #5 provides a single Form A (N.O.) contact in the Switchboard style (R-Base) enclosure.
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JEMStar User Manual
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Chapter 2 - Installation
Analog Outputs
JEMStar can include an optional feature that consists of three analog output channels. All three channels
are configured at the factory for either 0-1 mA or 4-20 mA output. Each of these channels may be
configured for any instantaneous quantity. Loss Compensation can be utilized with any Analog Output
that is based on Watts, VARs, VA, PF, or Q.
0-1 mA Outputs
A JEMStar meter equipped with 0-1 mA analog outputs has the following characteristics:
• Each output channel will source and sink up to 2.4 mA.
• Each output channel will have a compliance voltage of at least ∀10 volts.
• Analog output accuracy is 0.1% of its full scale output, and is de-rated by an additional 75 ppm of
Rated Output per degree C difference from nominal.
• The output can be configured to indicate bi-directional input quantities.
Example: +
Input Range Analog Output
- 1000 watts -1 mA
0 watts 0 mA
Aout 1 Load
+ 1000 watts +1 mA
-
0 - 1 mA Output
Connection
4-20 mA Outputs
A JEMStar meter equipped with 4-20 mA analog outputs has the following characteristics:
• Each output channel requires a separate, external loop supply of up to 24 volts.
• Analog output accuracy is 0.1% of its full scale output, and is de-rated by an additional
50 ppm of span per degree C difference from nominal.
• The outputs can also be configured to indicate bi-directional input quantities.
4 - 20 mA Output
Connection
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JEMStar User Manual
For Switchboard style meters, the connections are provided on terminal blocks.
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Chapter 2 - Installation
COMMUNICATION PORTS
Serial Communications
JEMStar uses JEM® Binary Protocol on all communication ports. The command set allows for the
following functions:
• Configure the meter
• Read registers
• Read Load Profile
• Check health and status
• Set the time
• Preset registers
• Perform Billing Period Reset
• Read recorded events
• Read Site Diagnostic Data
• Reload the meter register's operating firmware (remote firmware upgrade)
• Validate the user's authorization to perform certain functions. (Password protection)
Configuration commands are structured such that any one command may be used to change a
configurable item without causing the meter to stop running due to a mismatch in the total configuration.
For example, reconfiguring the TOU schedule for all Rate 1 periods without a Rate 1 register does not
cause the meter to stop functioning.
The JEMStar supports up to four passwords, three with definable privileges. The first "master" password
always has total access to meter functions. Privileges for each of the other passwords are configurable
for any or all of these categories:
• Read Normal register list
• Read Alternate register list
• Read any displayable quantity
• Set Time
• Perform Billing Reset
• Enter Test, Site Diagnostic, or Calibrate Mode
• Preset Registers
• Configure meter identity (ID strings, CT / PT ratios, etc.) and Comm parameters
• Configure TOU schedule
• Configure everything else not itemized
• Read any configuration item
Optical Port
JEMStar uses a front panel mounted Type 2 Optical Port. The physical configuration of the port is such
that a magnetic mating probe may be attached with the cover on the meter. With the cover removed, a
wire retaining clip is required. The JEMStar Optical Port incorporates JEM Binary Protocol, and may be
configured for 300, 1200, 2400, 9600 or 19200 baud communications.
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JEMStar User Manual
RS-232
The JEMStar can be optionally equipped with an RS-232 serial port. It is configurable for any valid
communication address supported by the meter, and can be configured for 300, 1200, 2400, 9600, 19.2K,
or 38.4K bps communications. The port is operated in half-duplex mode using four signal wires:
Common, Transmit Data, Receive Data, and Request To Send. The RS-232 option is mutually exclusive
with the RS-485 option; that is, only one or the other can be installed (unless the Dual Comm feature is
installed).
For the S-Base and A-Base meter styles, JEMStar serial output connections are provided via the multi-
conductor cable. The wire colors are as follows.
For Switchboard style meters, the connections are provided on rear terminal blocks.
50 FT MAX
RS 232
MASTER
JEMSTAR
Tx METER
Rx RS 232
RTS
COMM
GND
OPTION
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Chapter 2 - Installation
RS-485
The JEMStar can be optionally equipped with RS-485 serial communications. The RS-485 port operates
in half-duplex mode (e.g.: the Transmit and Receive signals share the same wire). It is configurable for
any valid communication address supported by the meter, and can be configured for 300, 1200, 2400,
9600, 19.2K, or 38.4K bps communications. The maximum reliable distance for RS-485
communications is approximately 4000 feet, however this length can vary depending on the type of cable
used, external electrical interference, etc. The RS-485 option is mutually exclusive with the RS-232
option; that is, only one or the other can be installed (unless the Dual Comm feature is installed).
For the S-Base and A-Base meter styles, JEMStar serial output connections are provided via the multi-
conductor cable. The wire colors are as follows.
For Switchboard style meters, the connections are provided on terminal blocks.
4000 Ft Max
RS-485
MASTER
RS-485 RS-485 RS-485
120 W
Tx (+) / Rx (+)
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JEMStar User Manual
Modem
JEMStar can be optionally equipped with an internal modem. The port is configurable via JEMWare for
any communication address supported by the meter, and can be set for 300 to 14400 bits per second. A
custom initialization string can also be configured to adapt the modem to specific conditions (see
Appendix A for AT command codes).
Modem tip and ring connections for the S-base and A-base models are made using a standard four-wire
RJ-11 phone jack. For Switchboard style meters, the connections are provided on rear-mounted terminal
blocks.
Answer Modem
The JEMStar internal modem can be programmed to determine the number of rings required before
answering. An answer window, which restricts the modem to answering only during certain times of the
day, is also programmable. The modem will connect at any baud rate up to 14400 bps.
The modem can be configured for two different answering periods (number of rings) per day. When
selected, it will answer after a selected number of rings for a defined period each day, and after some
other number of rings for the rest of the day.
The modem can also detect another telephone device sharing the line going off-hook, and surrender the
line immediately, as long as the shared device is downstream of the modem.
Phone-Home Modem
The JEMStar internal modem has the capability of performing call-originate (“phone-home”) calls. The
meter can be programmed to call-originate as a result of certain events including:
• Demand Threshold
• Site Alarm
• Threshold Alarm
• Data retrieval, and on a scheduled call-in for data retrieval (as supported by MV-90)
• Power Fail (optional)
Each event can be set to call up to four different phone numbers. The modem can be configured to
transmit an ASCII text message, or a series of DTMF tones. The modem can be set up to drop into slave
mode, where it waits to be interrogated using whatever protocol the modem is configured to use.
Phone home operation calls the phone number and reports the information as a text message, without
requiring any special processing software. Once the meter establishes communications, it sends a user-
specified ASCII or DTMF response indicating the meter name and location, the time of call, and which
events occurred. This can be logged either by a computer running terminal-emulation software, or by a
serial printer connected to the modem.
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Chapter 2 - Installation
This equipment should be connected to a standard RJ11 Telco jack. The REN is used to determine the
quantity of devices that may be connected to a telephone line. Excessive REN's on the telephone line
may result in the devices not ringing in response to an incoming call. In most cases, the sum of the
REN's should not exceed five. To be certain of the number of devices that may be connected to your
specific line (as determined by the number of REN's), contact your local telephone company.
If the modem causes harm to the telephone network, the telephone company will notify you as soon as
possible. In addition, you will be advised of your right to file a complaint with the FCC, should this be
necessary.
The telephone company may make changes in its facilities, equipment, operations, or procedures that
could affect the operation of the equipment. If this happens, the telephone company will provide
advance notice for you to make the necessary modifications so that your service is not interrupted.
If trouble is experienced with this modem, please contact Ametek Power Instruments for repair and
warranty information. If the trouble is affecting the telephone network, the telephone company may
request that you remove the equipment from the network until the problem is resolved. The customer
should not attempt to repair this equipment. The modem cannot be used on public coin service provided
by the telephone company. Connection to Party Line Service is subject to tariffs. Contact your state
public utility commission, public service commission, or corporation commission for information.
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JEMStar User Manual
Communication Repeater
JEMStar can be optionally equipped with a Communication Repeater option that allows a network of
meters to share a single internal modem. This feature requires the RS-485 option to be installed on all
meters connected in the network. The JEMStar CommRepeater operates as a master to slave
configuration.
Each meter in the network must be assigned a unique communication address via JEMWare
configuration software. Multiple meter connectivity is obtained through one CommRepeater master
meter and subsequent slave meters as shown in the diagram below.
MV-90
TELEPHONE LINE
(TIP / RING)
4000 Ft Max
LAST
JEMWARE MASTER SLAVE SLAVE
Tx (-) / Rx (-)
JEMREAD (CONNECT UP TO 32 DEVICES)
The interface to the master meter must be through a phone line that is connected to the internal JEMStar
modem. Note that the slave meters (those without an internal modem) in the network cannot cause the
modem to originate a call. The daisy-chained slaves are connected in a standard RS485 configuration.
These signals are connected via the I/O cable (S and A-base), or rear-mounted terminal blocks
(switchboard case). See the previous section titled “RS-485 Connections” for wiring details. The
JEMStar CommRepeater utilizes a half-duplex communications link.
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Chapter 2 - Installation
4000 Ft Max
RS-485
MASTER
RS-485 RS-485 RS-485
120 W
Tx (+) / Rx (+)
The signals labeled “TX(+)/RX(+)” and “TX(-)/RX(-)” are a half-duplex pair that carry Received Data to
the meter and Transmitted Data to the master.
There are no restrictions on where the meters are connected to the wires, and it is not necessary to have
the meters connected at the ends (you may have other devices connected in the same string). However,
the wire pair must be terminated at each end with a 120-ohm resistor. If the JEMStar meters are the end
devices, this is accomplished simply by installing a jumper on the meter’s Communication board. If you
have another type of device located at the end, refer to the instruction manual for that device; you may
need to install the resistor externally.
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JEMStar User Manual
JEMSTAR CommRepeater
Termination Jumper J5 on Comm
board, shown in “terminated” position
(upper two pins shorted)
J5
The jumper is a standard 0.1” center, two-pin, female, shorting connector commonly used on most PC
motherboards. Contact Ametek Power Instruments and specify part number 4195-263, or ask your local
computer shop for replacements.
For meters that are not at the ends of the RS-485 network, place the jumper in the “unterminated”
position by plugging it onto the bottom two contacts.
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Chapter 2 - Installation
The dual communications option requires the user to designate parameters for both channels as listed
below. The channels can be set up using either the meter’s front panel keypad or via JEMWare software.
Network Address
Each port may be configurable for any valid communication address as supported by the particular
protocol. An RS485 link may have no more than a maximum of 32 meters daisy-chained. See the
previous CommRepeater section of this manual for further information.
Baud Rate
Each serial port may be configured for 300, 1200, 2400, 9600, 19200, or 38400 bps communications.
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JEMStar User Manual
J8: Install only one jumper in one of the four locations. This is used to define the port assignments as
RS232 or RS485. For example, the top jumper position defines both ports as RS232. Use jumper part
number 4195-263*.
P2, P3, P4: Not used, these are for factory test purposes.
P10, P11: These are 2x7 jumper packages, part number 4195-643. Install jumper on the left two
columns of pins for RS485 communications, install on the right two columns for RS232. P10 is used for
channel 1; P11 is used for channel 2.
J1, J7: Use these jumpers (4195-263*) to add the RS485 termination resistors to the circuit only when
required. Refer to the CommRepeater section for more information about when termination resistors are
required. Connecting the upper two pins will insert the termination resistor in the circuit; the lower two
pins will take it out. J1 is for channel 1; J7 is for channel 2.
Note: For RS-232 operation the termination jumper(s) (J1/J7) must be in the unterminated state
* The 4195-263 jumpers are standard 0.1” center, two-pin female shorting connectors commonly
used on most PC motherboards. Contact Ametek Power Instruments or ask your local computer shop
for replacements.
.
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Chapter 2 - Installation
For Switchboard style meters, channel 1 connections are provided on rear terminal blocks.
Channel 1 Switchboard Connections
Rear RS485 RS232
Terminals Signal Signal
21 Xmt/Rcv + Tx
22 Xmt/Rcv - Rx
23 Comm Gnd
24 RTS
For the S-base and A-base meter styles, Dual Comm channel 2 serial output connections are brought out
on J4. A standard four-wire telephone cable is provided with an RJ-11 jack.
Channel 2 S-base, A-base Connections
J4 RS485 RS232
Pin Number Signal Signal
1 RTS
2 Xmt/Rcv + Tx
3 Xmt/Rcv - Rx
4 Comm Gnd
J4 Front View
1 2 3 4
For Switchboard style meters, channel 2 connections are provided on rear terminal blocks. Note: RTS is
not available on channel 2 of the Switchboard model.
Channel 2 Switchboard Connections
Rear RS485 RS232
Terminals Signal Signal
1 Xmt/Rcv + Tx
2 Xmt/Rcv - Rx
23 Comm Gnd
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JEMStar User Manual
58
METER OPERATION
METER NAMEPLATE AND USER INTERFACE
Meter Nameplate
The meter’s nameplate provides general information about the meter including model number, form,
class, voltage, frequency, wiring configuration (3-Wire or 4-Wire), test amps, and the Kt (test pulse
constant in WH/count). There is also an area for the user to write in the CTR (current transformer ratio),
VTR (voltage transformer ratio), and a multiply-by field.
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JEMStar User Manual
Meter Configuration
All of the parameters that determine the meter’s operation can be set by using the JEMWare
configuration software. JEMWare includes a file-management system for storing configurations,
configuration-editing screens for setting the various parameters, and communication channel setups to
program the meter. JEMWare provides the ability to read the existing configuration from the meter and
to read the time on the meter through serial communications. The JEMWare Instruction Manual 1083-
602 describes each parameter that can be programmed.
NOTE: You may use the latest version of JEMWare to open a configuration file saved with a prior
version, or to read the configuration from a JEMStar meter that was programmed with a prior version.
If you do this, however, you must verify all settings in the configuration before saving it or
programming it into a meter. Verify the settings by opening each item in the Meter Settings menu and
reviewing the settings. This allows you to be confident that the correct settings are in place and also
allows JEMWare to insert appropriate default settings for features that may not have been present in
the older version of JEMWare.
User Interface
JEMStar includes a User Interface consisting of the front panel display and keypad. The User Interface
is designed to facilitate all the tasks most commonly performed at the meter without need of a separate
computer. Some configuration functions are settable directly from the meter, while others will require
setup through the JEMWare software program.
The hardware Security Key must be installed in the Metrology board to access the keypad functions of
the meter. Refer to “Chapter 5 – Maintenance” for a complete description of the Security Key features.
The keypad, located at the right side of the meter’s faceplate, consists of seven buttons. With the meter
cover (or globe) in place, you can only press the READ button, which allows you to scroll through and
view the meter’s display registers.
With the meter cover (or globe) removed, all configuration buttons are
accessible to the user. This allows you to enter the setup menus by pressing
any one of the four arrow buttons.
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Chapter 4 – Test & Calibration
Annunciator Section
Potential Indicators Reactive Flow
TOU Rate Indicator
Watts Flow
Minor Display
Function Indicator
Major Display
(Register contents)
Backlight Option
As an option, the JEMStar display can be ordered with a backlighting feature. See the Model Number
Description near the beginning of this manual to determine if your meter is equipped with this feature.
Major Display
The large 6 or 8-digit numeric display on the JEMStar is used for displaying measurement registers and
the measurement quantity. Measurement registers shown on this display are configurable for up to 3
decimal places and for 3 or more significant digits (with lead zero blanking).
Minor Display
In the upper center, the smaller 3-digit numeric display on the JEMStar is used for identification codes,
register sequence numbers, or other indications as configured by the user. For registers in user-defined
display lists, the user can assign up to a 3-digit identifier to each displayed item.
Function Indicator
This section of the display indicates information relative to the highlighted menu item. The Function
Indicator displays simple text and may be customized for each user-assigned register in JEMWare.
Annunciators
The display indicates the following items as symbols; they are visible regardless of what is being
displayed on the major or minor numeric displays:
Potential Indicators
Each of the three possible voltage inputs (A, B, and C) on the JEMStar has a corresponding
Potential Indicator, shown in the upper left corner of the display. The Potential Indicator is
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JEMStar User Manual
visible whenever the corresponding voltage input exceeds 20 volts. The only time that a
Potential Indicator turns off is:
COLD START
If JEMStar circuit boards have been replaced or software options have been installed, a cold start
procedure must be performed. A cold start erases all register and load profile data. The
communication and configuration parameters are reset to factory defaults (see Appendix A).
Upgrading JEMStar operating firmware automatically performs a cold start at the end of the upgrade
procedure. After a Cold Start is performed, the meter should be reconfigured using JEMWare
configuration software to program the meter for your specific application.
Warning!
Performing a Cold Start will cause a loss of data.
To perform a cold start:
1. Remove power from the meter, and then remove the meter globe.
2. Simultaneously press the UP and DOWN arrow buttons while applying power to the meter,
until the JEMStar logo is displayed.
If you see a display with this particular time and date, please note that this is simply an indication that
the meter has not received a valid setting yet.
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Chapter 4 – Test & Calibration
The Display Menu is divided into logical groups of features and categories. The following chart shows
all menu functions.
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JEMStar User Manual
Preset Normal <Register list> <Value in each register>, Editable for numeric registers Y
Alternate <Register list> <Value in each register>, Editable for numeric registers Y
Channel 1 <Ke Value>, “EOI”, “Site Alarm”, “Threshold Alarm”, “Not Installed” N
Channel 2 <Ke Value>, “EOI”, “Site Alarm”, “Threshold Alarm”, “Not Installed” N
Outputs
Channel 3 <Ke Value>, “EOI”, “Site Alarm”, “Threshold Alarm”, “Not Installed” N
Channel 4 <Ke Value>, “EOI”, “Site Alarm”, “Threshold Alarm”, “Not Installed” N
I/O Channel 1 “Counter”, “Interval Sync”, “TOU Override”, “Status”, “Not Installed” N
Inputs
Channel 2 “Counter”, “Interval Sync”, “TOU Override”, “Status”, “Not Installed” N
Channel 1 <Assigned measurement>, “Not Installed” N
Analogs Channel 2 <Assigned measurement>, “Not Installed” N
Channel 3 <Assigned measurement>, “Not Installed” N
Test Mode <Register list> <Press SET to enter Test Mode> ** N
Optical “Press SET to send character out port” N
Comm Serial 1 “Press SET to send character out port”, “Not Installed” N
Serial 2 “Press SET to send character out port”, “Not Installed” N
Configure Va, Vb, Vc “Press SET for phasor diagram” N
Ia, Ib, Ic “Press SET for phasor diagram” N
Site Check Va, Ia “Press SET for phasor diagram” N
Vb, Ib “Press SET for phasor diagram” N
Vc, Ic “Press SET for phasor diagram” N
Display Display Test “Press SET for display pixel check” N
**Only KWH and KVAR registers are editable and the value displayed while editing is the calibration adjustment (+/- 5%) not the reading
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Chapter 4 – Test & Calibration
6. To increment the highlighted digit, press the + button; to decrement, press the - button. You
may press the READ button at any time to cancel the operation without making any changes.
7. To select the next digit, press the right arrow button.
8. Continue selecting and incrementing/decrementing digits until the desired setting has been
configured.
9. When the last digit has been changed, press the SET button. The meter accepts the change
and automatically returns to the lower menu section. Use the left arrow to back through the
menus and return to the normal display, or press the READ button to escape.
Note: If the meter is left in the Menu Mode without user interaction (i.e. pressing buttons), it
will automatically revert to normal display operation after 1 minute (factory default setting).
The length of time can be configured for up to 60 minutes by changing the “Preset Mode
timeout” under Display Setup in JEMWare.
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JEMStar User Manual
TIP: If the meter is configured for a scrolling display, you can halt it by pressing and holding the SET
button for 5 seconds. This will stop the display indefinitely. Pressing the READ button will return the
display to scroll mode.
Alternate Mode registers are a second group of registers that are not displayed in the Normal Mode.
These registers could be used as a convenient method to group storage registers, or any other user
purpose. They are accessible to the meter reader by pressing and holding the READ button for at least
two seconds. To return to Normal registers, press and hold the READ button again for two seconds.
While in Normal or Alternate Mode, if the meter detects a System Error condition (for example, a
Battery Warning), each time a new register is presented an error message will be displayed briefly before
the actual register value. Performing a Billing Period Reset will clear the System Error reports.
Test Mode is used for testing the accuracy of the meter. Refer to Chapter 4, Test & Calibration for a
complete explanation of Test Mode.
Note: When in Test Mode, only the Test Mode registers update. The standard metering registers and
load-profile data do not accumulate. The normal metering functions are suspended until Test Mode is
exited.
The display registers defined in the Normal Mode can be manually scrolled by momentarily pressing the
READ button to step to the next register.
Alternate Mode is entered by holding down the READ button for two or more seconds. The Alternate
Mode registers can be scrolled through manually by momentarily pressing the READ button. To return
the meter to Normal Mode from Alternate Mode, press and hold the READ button for two or more
seconds and release.
Test Mode
The JEMStar meter has a special mode of operation, called Test Mode, that allows the operator to apply
test voltages and currents to the meter without having them affect Normal or Alternate registers, or Load
Profile. Test Mode also allows adjustment of meter registration.
During Test Mode, the following conditions exist:
1. Normal and Alternate registers stop accumulating. Peak, Coincident, and Time/Date of Peak
registers may continue to update, but they behave as if there is zero power applied to the meter.
2. Load Profile stops accumulating and storing interval records. Any partial interval counts
accumulated before entering Test Mode will be retained, and will be stored with a Test Mode
event record when Test Mode ends.
3. Test Registers accumulate power, and behave as expected for the type of register. (E.g. Time-of-
Use registers respond only during the correct rate period, Demand registers update on normal
demand interval timing, etc.)
4. The Optical Port emits Test Pulses.
5. Analog Outputs continue to operate as before.
6. Energy (KYZ) pulses continue to operate as before.
Refer to “Chapter 4 - Test & Calibration” for a complete explanation of Test Mode operation.
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Note: If the meter has been configured with a “Test Timeout” via JEMWare, the display will
automatically revert to normal operation after the designated length of time without user interaction. The
factory default setting is 30 minutes.
For example, an Instantaneous Watt register may be configured by the user to show 6 total digits and 3
decimal places. Without auto ranging, this could be a problem if the quantity exceeds 999.999 W because
the most significant digits would not be displayed. However, JEMStar will auto range by moving the
decimal to the right and allowing a greater quantity to be displayed.
Therefore, each register type can be categorized into one of three behaviors:
Auto Ranging User-Configured Format Fixed Format
(potential overflow) (unaffected by user configuration)
Instantaneous Consumption Time of Peak
Average PF Cumulative Peak Demand Date of Peak
Peak Demand Continuous Cumulative Demand
Coincident Demand
Thermal Demand
Peak Thermal Demand
Predicted Demand
The user may choose to display Consumption, Peak Demand, Coincident Demand, Cumulative Demand,
Continuous Cumulative Demand, and Predicted Demand with leading zeroes. In this event, Auto Range
is not applied to any of these register types.
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Certain features of the JEMStar meter are forced to be re-initialized when portions of the meter’s
configuration are changed. This section summarizes the changes that will force a re-initialization. Note
that when a new configuration is loaded into a meter, the meter determines individually if each section
has changed from the currently stored configuration. These features are re-initialized ONLY if the
particular configuration sections are different. Re-initialization means that the data in that particular
register is set to zero.
Display Registers
The Display Registers feature includes the following parts of the JEMStar:
• Registers in the Normal display list
• Registers in the Alternate display list
• Registers in the Test display list
• Self Read registers
• Register Thresholds
• Site Monitor alarms
• Totalization registers
The following configuration sections, if modified, will cause the Display Registers feature to be re-
initialized, erasing all previous data:
• Normal display list
• Alternate display list
• Test display list
• Demand settings
• Self Read settings
• Primary Scaling settings (including changing VT Ratio or CT Ratio from the meter front
panel.)
• Register Threshold settings
• Demand, Load Profile Interval Timing settings
• Totalization channel setup
Load Profile
The Load Profile features (which does not include individual Event Logs) will be erased and re-
initialized if these configuration sections are modified:
• Demand, Load Profile Interval Timing settings
• Load Profile channel assignments
• Primary Scaling settings (including changing VT Ratio or CT Ratio from the meter front
panel)
• Totalization channels
Energy Pulses
The Energy Pulse feature will be re-initialized if these configuration sections are changed:
• Energy pulse channel assignments
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DISPLAY MENUS
The following section details how to use the meter display menus. The categories are listed in the order
they appear on the screen. Refer to the preceding chart “Display Menu Layout” for a full list of the
available menus.
Some display menu features are read-only and some are directly editable. The meter settings that can be
edited via the front panel are limited to the most common functions. ALL JEMStar settings can be
configured using JEMWare software. Please refer to the JEMWare instruction manual 1083-602 to
configure a meter via software.
JEMStar uses two security keys to limit access to the front panel pushbuttons. Depending upon your
company’s policy, you may need to “unlock” the keypad. Refer to Section 5 – Maintenance for
instructions about Security Keys.
VTR/CTR
You can read and change the Voltage Transformer Ratio and the Current Transformer Ratio
by going to the menu Settings | Identity | VTR (or) CTR. Edit the existing setting by pressing SET and
using the arrow buttons to enter a new ratio. Be sure to update the front panel label to correspond to the
new ratio that you entered.
NOTE 1: Changing the meter’s VT or CT Ratio will cause Load Profile pulse constants, Energy
Pulse constants, Site Monitor thresholds, and Analog Output levels to be re-scaled automatically
so that they will maintain the same settings in Primary units. It will also cause all numeric
registers to be erased and re-initialized.
NOTE 2: Changing the meter’s VT or CT Ratio from the front panel will invalidate any Loss
Compensation settings that may already be configured. If you use the Loss Compensation
feature, enter the VT and CT Ratios via JEMWare configuration software to maintain your TLC
settings.
Type of Service Available types are 4-Wire Wye, 4-Wire Delta, 3-Wire Delta, Network, Open
Delta, 3-Wire Wye
Program ID This is the meter identification that will appear in the register list.
Firmware Rev This is the version number of the firmware installed in the meter.
Demand Intervals
You can read the Demand Interval and Subinterval lengths in hours and minutes by going to menu:
Settings | Demand | Interval or Subinterval. These settings can only be edited by using JEMWare
software.
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JEMStar User Manual
Date / Time
JEMStar uses a real-time clock capable of maintaining time and date with a very high resolution. With
the on-board battery, it will maintain time even when auxiliary power is off.
The JEMStar clock can be configured to use the local power line frequency as a time synchronization
method, or to use the internal frequency reference (crystal oscillator). If JEMStar is configured for line
sync, it will continue to keep time even if the Phase A reference voltage disappears. If auxiliary power is
absent, the meter will revert to the internal crystal time base.
The JEMStar clock accuracy, when configured for line sync, is dependent on the line frequency
accuracy. When configured for crystal sync, JEMStar’s timekeeping accuracy is 3 minutes per month or
better.
The date and time can be set from the front panel or via serial communication command. JEMStar will
accommodate the differences in the way time is adjusted for daylight savings time internationally
through the JEMWare program.
Note: Date and Time can only be edited through the Settings menu (not via Presets).
Date Set
1. Remove the meter globe.
2. To enter the Date Set Mode, press any arrow key. Using the arrow keys, go to Settings | Date
Time | Date, then press the SET button. The date appears as XX.XX.XX and is a
configurable sequence through JEMWare. The first digit in the line is highlighted.
(Highlighted digits are selected digits.)
3. To increment the highlighted digit, press the + button; to decrement, press the - button. You
may press the READ button at any time to cancel the operation.
4. To select the next digit, press the right arrow button.
5. Continue selecting and incrementing/decrementing digits until the desired date has been
entered.
6. Press the SET button to accept the new value. The meter automatically returns to the menu.
Use the left arrow to back through the menus and return to the normal display, or press the
READ button to escape.
Time Set
1. Remove the meter globe.
2. To enter the Time Set Mode, press any arrow key. Using the arrow keys, go to Settings |
Date Time | Time, then press the SET button. The time appears as HH.MM.SS in 24-hour
format. The first digit in the line is highlighted. (Highlighted digits are selected digits.)
3. To increment the highlighted digit, press the + button; to decrement, press the - button.
4. To select the next digit, press the right arrow button.
5. Continue selecting and incrementing/decrementing digits until the desired time has been
entered.
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6. Press the SET button to accept the new value. The meter automatically returns to the menu.
Use the left arrow to back through the menus and return to the normal display, or press the
READ button to escape.
Note: Automatic meter actions that are configured to activate on a non-existent date are automatically changed to occur
at the same time on the first day of the following month.
Example: An auto-billing period reset configured to occur at midnight on the 30th day of each month will do so
each month except February. In that instance, the BPR will occur at midnight on March 1st. A “day” is defined
to begin at midnight (00:00:00 am) and end after 11:59:59.
Health Status
The meter has several internal safeguards that verify its’ own operation. You can check the status of
these monitors from the display menus by going to Settings | Health Status, and then choose a feature.
Battery Status Monitors the internal RAM battery and advises if OK.
Configuration Verifies if the meter’s configuration is acceptable. Note that this only checks for
conflicts in the setup; individual settings could still be incorrect for your specific
application.
Site Monitor Indicates if the parameter (assigned as a Site Monitor in JEMWare) is Normal or
in the Alarm state.
Threshold 1/2/3/4 Indicates if a monitored parameter (assigned as a Threshold Alarm in JEMWare)
is Normal or in the Alarm state.
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JEMStar Status Register values are displayed as eight-digit hexadecimal numbers, although only three
digit positions are applicable to status reporting. All other digits will be zero and should be disregarded.
The format of the displayed number is:
----MT-P
The digit in the M position reports Meter status.
The digit in the T position reports the Threshold Alarm status.
The digit in the P position reports the Potential Indicator status.
The digits in the – position are always zero.
Meter Status
Four conditions are reported in the Meter status digit: Battery Warning, Configuration Default, Site
Monitor Warning, and External Status Input.
Battery Warning occurs when the meter has spent more than a cumulative 2 years in a powered-down
state, drawing battery power to maintain memory. This does NOT indicate that the battery is low, simply
that the user should consider replacing it.
Configuration Default occurs when a non-recoverable error is detected in some part of the meter’s
Configuration tables, and the meter has switched that part to a default configuration.
Site Monitor Warning indicates that the meter has detected an alarm condition that the Site Monitor
system was configured to report.
External Status reports the state of the optional contact input, when the input is configured as a Status
indicator. If both contact inputs are configured as Status, then an operation of either one (or both) will
produce the “On” indication.
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The following chart should be used to interpret the hexadecimal code for Meter status, shown as the fifth
digit from the left.
Meter Status Battery Warning Config Default Site Monitor External Status
Digit Value
0
1 On
2 Yes
3 Yes On
4 Yes
5 Yes On
6 Yes Yes
7 Yes Yes On
8 Yes
9 Yes On
A Yes Yes
B Yes Yes On
C Yes Yes
D Yes Yes On
E Yes Yes Yes
F Yes Yes Yes On
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JEMStar User Manual
Communication Settings
There are three basic methods of interfacing with JEMStar: Optical port, Serial data (RS-232/485), and
modem. The display menu allows reading and editing of basic communications port parameters such as:
Type For Serial 1 and Serial 2, select whether communications are via RS232, RS485,
or Modem
Port address Entered as a hexadecimal number
Port baud rate Use the arrow buttons to scroll through the available choices
Comm protocol Use the arrow buttons to select either Binary, DNP, Modbus (RTU or ASCII), or
ANSI Tables
Go to menu: Settings | Optical or Serial 1 or Serial 2, then choose one of the above parameters to read or
edit.
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Chapter 4 – Test & Calibration
4. To increment the highlighted digit, press the + button; to decrement, press the - button.
You may press the READ button at any time to cancel the operation.
5. To select the next digit, press the right arrow button.
6. Continue selecting and incrementing/decrementing digits until the desired quantity is
shown on the display.
7. When the desired register value is reached, save that register value by pressing the SET
button. The meter automatically returns to the menu.
8. Repeat Steps 3 through 7 to preset any other register quantities.
9. When all the necessary registers are preset, press the left arrow button repeatedly to exit
out of the menu screen, or press READ.
Note: Pressing the READ button while editing a register will cancel the SET operation and restores the
register to its’ original value(s).
Outputs
This is a view-only menu from the meter; all edits must be performed using JEMWare software. With
the DI/DO or 5KYZ option for Contact Outputs installed, JEMStar can provide up to five separate output
signals. Using JEMWare software, each output can be configured for one of the following:
• EOI (End Of Interval) pulse
• Constant: The amount of energy represented by each pulse, in either secondary or primary
units (Ke value).
• Alarm: An output can be triggered either by a Site Alarm or Threshold Alarm.
• If the contact opens / closes when the register value exceeds the upper threshold.
Note: By default, the contact reverts to its normal state once the corresponding register value
recedes below the lower threshold.
To view the output settings, go to menu: I/O | Outputs, then select a Channel number that you want to
view. The screen will display what each of the four channels has been configured to monitor.
To view the input arrangement, go to menu: I/O | Inputs, then select a Channel number that you want to
view. The screen will display how each of the two channels has been configured.
Analogs
Three current-output signals can be supplied as an option for external indication or to interface to other
data systems. The output range is factory supplied as either 0-1mA or 4-20mA. Each analog output is
configurable to one of the basic measured quantities: Watt, VAR (or Q), VA, A, V, PF, Frequency, or
THD.
The analog-output connection is a pigtail cable located at the base of the meter on socket and A-base
meters. The analog-output signals for switchboard-case meters are available through the screw terminal
block at the rear of the case.
To view how the analog outputs are configured, go to display menu: I/O | Analogs, then select a Channel
number that you want to view. The screen will display how each of the analog channels has been
configured. To edit the configuration, you must use JEMWare software.
Configure
The Configure menus are used to put the meter in Test Mode, verify communications, check the meter
installation using phasor diagrams, and perform a display pixel check. These features are described in
the following sections.
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Registration Adjustment
You can adjust the meter’s Watt and VAR registration from the meter’s front panel. This session is
logged as a Calibration event and is performed in Test Mode. This is not a full meter calibration. If re-
calibration is required, the meter must be returned to the factory.
The JEMStar optical port on the face of the meter performs two functions. During Standard Meter
Mode, it is used for serial communications. In Test Mode, the optical port on the face of the meter sends
out test pulses consistent with the test register that is being displayed (e.g. Watthour, Varhour). The
pulse outputs are available even when the meter is in Test Mode, operating at their programmed Ke
value. You may use a Scientific Columbus Model 5282 Optical Port Adapter or equivalent that will
convert the optical pulses to contact closures. This can then be interfaced to a Watt standard’s (such as
Scientific Columbus’ MicroJoule®II) external gate input.
The JEMStar is tested like any other electronic meter. It should be set up so the test standard sees the
same voltage and current as the meter. This is done by connecting the JEMStar voltage elements in
parallel and the current elements in series. Refer to the following example that shows how to connect a
JEMStar and a Watt Standard to an external load source.
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JEMStar User Manual
MicroJoule Standard
120 480
FUNCTION
PF STORAGE
COMPARTMENT
MICROJOULE ® II STD A
INSTRUCTIONS STD B
JEMSTAR
CABLES (DISPLAY)
AMPERES RESISTORS STD C
EXT
GATE
TEST 7 8 9
STORE-RECALL
4 5 6 CONTROL
PROGRAM RELAY
1 2 3
SELECT STD.
0
POWER
Load Simulator 9 10 11 12 13 14 15
1 2 3 4 5 6 7 8
65036-003A
The model number, serial number, firmware version, and calibration date are stored in nonvolatile
memory and cannot be changed.
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Chapter 4 – Test & Calibration
Test Mode
During Test Mode, the following conditions exist:
1. Normal and Alternate registers stop accumulating. Peak, Coincident, and Time/Date of Peak
registers may continue to update, but they behave as if there is zero power applied to the
meter.
2. Load Profile stops accumulating and storing interval records. Any partial interval counts
accumulated before entering Test Mode will be retained, and will be stored with a Test Mode
event record when Test Mode ends.
3. Test Registers accumulate power, and behave as expected for the type of register. (E.g. Time-
of-Use registers respond only during the correct rate period, Demand registers update on
normal demand interval timing, etc.)
4. The Optical Port emits Test Pulses.
5. Analog Outputs continue to operate as before.
6. Energy output pulses continue to operate as before.
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Chapter 4 – Test & Calibration
Note: Adjusting VAR/VARhour gain will affect VA, VAhour, Q, Qhour, and PF.
Any direction (Delivered, Received, per-quadrant) and element (phase A, B, C, or total) that may be
selected for one of these measurements in a display register may be output as a Test Pulse. The pulse
weight (Kt) for each pulse is fixed.
The Test Pulse output is always assigned to match the currently displayed Test register, if the register is
displaying one of the measurements listed above. In other words:
If the register displays: The Test Pulse output is:
Watts or Watthours, per-phase or total, any Watthours, per-phase or total, any direction,
direction 1.8 Wh / pulse
VAR or VARhours, per-phase or total, any VARhours, per-phase or total, any direction,
direction 1.8 VARh / pulse
VA or VAhours, per-phase or total, any VAhours, per-phase or total, any direction,
direction 1.8 VAh / pulse
Q or Qhours, per-phase or total, any Qhours, per-phase or total, any direction,
direction 1.8 Qh / pulse
Amps or Amphours, per-phase or total Amphours, per-phase or total, 0.02 Ah /
pulse
Any other register type No change from the previous Test Pulse
assignment.
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JEMStar User Manual
The Optical Test Pulse may be picked up with any Optical Port receiver, although we recommend the
Scientific Columbus Model 5282 Optical Port Adapter. The 5282 allows the Optical Port to be used for
serial communication with a computer as well as directing the Test Pulse to an external counter for
accuracy testing.
If the Optical Port is being used for serial communication during Test Mode, a Test Pulse may
occasionally interfere with the meter’s response to commands. The meter is capable of receiving and
executing commands during Test Mode – only the response may be garbled. The normal Binary Protocol
error checking and retry mechanism will provide reliable communication in this situation.
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MAINTENANCE
Any JEMStar option, except for those noted as "factory configuration" or "configured at manufacture,"
can be installed by a user with the following capabilities:
The JEMStar meter design, with its plug-together boards, requires few tools for maintenance.
Caution!
All meter work must be performed at static-protected workstations
WITH POWER REMOVED.
The technician must follow properly prescribed static-control practices.
Refer to Appendix C for more information.
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JEMSTAR SERVICING
JEMStar meters are available in socket-base (S- and A-base), and switchboard mounting packages. The
disassembly procedure for each type is described as follows.
Globe Removal
1. Remove power from meter!
2. Remove all wire seals from the locking ring of the meter globe, and then remove the ring.
You do NOT need to remove any seals from the RESET button.
3. Turn the globe counter-clockwise approximately 1 inch to disengage it from the base.
4. Carefully slide the globe forward away from the base and set it aside.
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Chapter 5 – Maintenance
Ribbon Cable
Battery for
RAM
LCD
Display
Reset
Button
Seal
CT
Power Supply Base
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JEMStar User Manual
Switchboard Meters
Cover Removal
1. Remove power from the meter, if possible. It is not mandatory that power is removed
because the Switchboard meter has its’ own disconnect device. However, caution is advised
since live terminations exist inside the housing even after the paddle is removed.
2. Remove the wire seal on the thumbscrew at the bottom center of the meter cover.
3. Unfasten the thumbscrew and lift the cover slightly while pulling forward from the bottom.
When re-installing the meter, note that the thumbscrew on the front cover has a small indentation on the
head. This indicates the orientation of the hole in the screw for inserting the sealing wire. Turn the
screw until the dot is in a horizontal position, and the hole in the screw will line up with the hole in the
plastic cover.
Serviceable Parts
The JEMStar’s communication board and I/O board can be changed in the meter shop with a few simple
procedures. Because the register/metrology board is calibrated to the current transformers and power
supply board, Ametek Power Instruments recommends that the meter be returned to the factory if
changes to these components are necessary.
The JEMStar clock/RAM battery is designed to last the life of the meter under normal storage and usage
conditions. If the battery needs replacement, or you would like more information on any JEMStar
components, call Ametek Power Instruments’ Technical Support staff at 888-880-5361.
I/O Board
To remove the I/O option board:
1. Remove power from the meter.
2. Ensure proper grounding.
3. Remove the globe from the S-base or A-base meter. Remove the cover from the
switchboard-case meter and pull the chassis out of the rack.
4. Remove the top housing cover as previously described (S-base and A-base only).
5. Remove the ribbon cable.
6. Firmly grasp the sides of the I/O board at the top of the board and remove.
7. Place the board on an antistatic mat.
Clock/RAM Battery
JEMStar contains an easily replaceable battery that is used to power the internal clock and RAM
memory. The long life cell should provide support for 10 years, and its life can be checked from the
front panel display. There is also a display register (Days on Battery) that can be read to determine how
many days the battery has been used. If the meter is in service, the battery should be replaced while the
meter is under power so that data is not lost (the battery is not used as long as service power is
connected).
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JEMStar User Manual
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Chapter 5 – Maintenance
Security Keys
JEMStar includes two security keys to protect the meter from tampering and unwanted access to certain
meter functions. There are two removable jumpers (keys) located inside the meter on the Metrology
board. One security key is used to disable all configuration changes from the front panel keypad menus,
plus the following serial port commands when accessing the meter via JEMWare. Numbers in
parentheses are the hex equivalent of the specific command in JEM binary (see Command Protocol
manual 1083-603).
The other key is used to disable just the meter’s front panel RESET pushbutton. The RESET button is
used to perform a Billing Period Reset (see the Glossary for definition). With the jumpers installed,
access is enabled. Remove the jumpers to restrict access.
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JEMStar User Manual
The meter is provided with both keys factory installed. If you want to remove the key(s) after proper
configuration in your meter shop, follow this procedure.
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Chapter 5 – Maintenance
The jumpers are a standard 0.1” center, two-pin female shorting connector commonly used on most PC
motherboards. Contact AMETEK and specify part number 4195-263, or ask your local computer shop
for replacements.
Tip: You can “park” the jumper in a disconnected position by just plugging it onto one contact. This will
keep the jumper in the meter for future use.
Firmware Upgrades
New meter firmware can be downloaded remotely via the meter’s serial port or modem (if equipped).
This may be used to add optional features, product enhancements, or program upgrades. Contact the
factory for more information and assistance.
Health Diagnostics
The JEMStar health-status register provides an indication of the operating ability of the meter. This is
one of the status registers that can be displayed in either of the registering display modes (Normal or
Alternate). An “E” on the JEMStar’s display indicates that a health condition is present and that the
health-status register should be viewed.
The JEMStar meter should never have a health-status error; however, in the unlikely event, contact
AMETEK for assistance in interpreting the situation.
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JEMStar User Manual
SITE DIAGNOSTICS
JEMStar can be configured to monitor its operating environment and report suspicious conditions. This
monitoring occurs in two forms: Installation Verification and Installation Monitoring.
Verification codes are used to interpret the information in light of the meter and service type. If the
actual readings are inconsistent with the expected readings, the information will suggest possible
remedies to be performed.
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Each test can be disabled or enabled during meter configuration. Any detected anomaly can be
configured to report any combination of the following:
• Log to an event buffer, with the date and time when the condition was detected. If later on
the condition is detected to have cleared, another event shall be logged noting the date and
time.
• Set an indication in the Health Status summary register. This indication is removed when the
detected condition has gone away.
• Latch an indication in the Health Status summary register. This indication will remain even
when the detected condition has gone away.
• Activate an annunciator on the front panel. This indication is removed when the detected
condition has gone away.
• Latch an annunciator on the front panel. This indication will remain even when the detected
condition has gone away.
• Override the normal display with a status report that must be manually acknowledged before
normal display operation can continue. This report always latches.
• Close a contact output on the JEMStar. The contact output will remain closed until the
detected condition has gone away.
Notes:
Anomalies are reported only when first detected; persistent conditions are not re-reported unless they
have cleared first.
A Billing Period Reset clears any latched anomaly reports that are no longer valid.
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JEMStar User Manual
94
ADVANCED FEATURES
TIME OF USE
JEMStar maintains Time of Use (TOU) information for Consumption, Average PF, Peak Demand, Time
of Peak Demand, Coincident Demand, and Coincident PF registers.
The meter can differentiate among up to 9 possible TOU rates, with registers for each rate, as configured
by the user. JEMStar can have up to 8 rate changes per day. Each rate change is configured for the time
of the change (resolved to 1 minute) and the rate code (A – H, or Total). Midnight is always assumed to
be a rate change. The user must define the rate to begin at midnight of each day (midnight counts toward
the limit of 8 changes per day).
JEMStar will recognize up to 9 day types per season: each day of the week (Sunday through Saturday)
plus two Holiday types (Type 1 and Type 2). A rate change schedule must be defined for each day type.
A given day is recognized as a particular day of the week based on the JEMStar internal clock and
calendar, unless that date is listed in the Holiday List. Any date in the Holiday List must be identified as
a Type 1 or Type 2 Holiday. JEMStar can store up to 200 holidays in the Holiday List.
JEMStar is configurable for up to 4 season changes per year. The date (month, day, and year) of each
season start, along with an indication of the season (Season 1, Season 2, Season 3, or Season 4) that starts
on that date, is stored in the Season List. The Season List will hold up to 80 Season Start dates (4 per
year for 20 years).
JEMStar can be configured to force the present TOU rate in effect to any other programmed rate by
triggering a contact closure input. The user must select a rate (1-8, or Total) to switch to when a closure
is detected on the input. The rate then reverts to the normal scheduled rate when the contact opens.
To configure a meter for Time of Use functions, consult the JEMWare instruction manual 1083-602.
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JEMStar User Manual
LOAD PROFILE
JEMStar can record up to 4 Load Profile channels as a standard feature, or up to 12 channels as an added
option. All Load Profile configurations are performed using JEMWare software. Load Profile storage is
such that if the available memory becomes full, the oldest record(s) are deleted from memory to make
room for the most recent. JEMStar stores one single record at the end of each Load Profile interval. A
Load Profile interval may end on any of the following conditions:
• On the hour (if configured for "internal Load Profile synchronization") and each multiple of
the configured Load Profile interval length after the hour. Load Profile intervals may be
configured to be 1, 5, 10, 15, 20, 30, or 60 minutes in length.
• On any time set, Daylight Saving Time adjustment, recognizable power outage, or other
event that would cause a discontinuity in interval timing.
• On any event that may cause a discontinuity in registration so that register readings and
equivalent Load Profile readings could not be reconciled. (E.g. Register Freeze, Billing
Period Reset, Register Preset, etc.)
The Load Profile intervals resemble demand intervals, but can be set independently. The interval
closures occur on even increments within the hour. For example, a 15-minute interval will begin on the
hour and will close at 00:15; the next interval will close at 00:30; the next interval will close at 00:45;
etc. At the end of each interval, the meter records the number of pulses accumulated since the last Load
Profile interval closure or special event. When the Load Profile data storage memory is full, the meter
will overwrite the oldest information. The number of days of storage available is determined by the
Load Profile interval length and number of channels stored.
Each Load Profile interval contains one or more channels of data. Each channel is configurable as to the
quantity to be recorded, and the equivalent pulse constant (Km). Each channel can store up to 16,000
equivalent counts per interval.
JEMStar will store at least 60 days of data for 4 channels (up to 12 channels available) recorded every 5
minutes, along with all included Midnight records and reasonable numbers of Time Set, Billing Period
Reset, and Power Outage intervals. By configuring fewer channels and/or longer intervals, you can
increase the number of days of storage.
Each Load Profile channel can be configured to record one of the following:
• Any consumption quantity
• The number of pulses received in an interval on a contact closure input. Both make and
break transitions are counted in the total.
• State of a contact input over the interval. If the contact was closed one or more times during
the interval, the channel will record 1 count, otherwise zero.
• The average of any Instantaneous quantities over a Load Profile interval. In this case, the
channel pulse count multiplied by the equivalent pulse constant shall give the average value,
NOT the consumption in unit-hours, for the Load Profile interval.
• Accumulation in a Totalization channel.
For example, for a 3-element meter operating at 120 volts, 5 amps, 1.0 PF on every
element, an equivalent pulse constant of 1.0 on all channels, and 15 minute Load Profile
intervals, the Watthour Delivered channel will report 450 counts (120V x 5A x 3
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Chapter 6 – Advanced Features
elements / 4 intervals per hour). The Average Instantaneous Watt Delivered channel will
report 1800.
JEMStar will record certain events in the Load Profile system intermixed with regular interval data. Any
event that would end a Load Profile interval will be recorded, including the following:
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JEMStar User Manual
Power Fail
Indicates that the meter has lost auxiliary power. If the meter does not have separate auxiliary power,
Power Fail indicates the loss of Phase A power. The time of power failure and time of restoration are
recorded.
Time Set
The beginning and end of a time set are recorded in load-profile memory. Time set can be performed at
the meter or by use of serial communications.
Daylight-Saving Time
Adjustment events are stored. Changes are programmed via the JEMWare program. The DST change
start and stop times are recorded.
Test Mode
Entries and exits are recorded as events. No load-profile data is recorded during the Test Mode. Test
Mode can be initiated at the meter or through serial communications.
Configuration Event
A configuration event is stored in the load-profile memory. Load-profile data is erased when any load-
profile-related parameter is configured. The configuration event is executed only through serial
communications.
Freeze Event
A freeze event will cause the meter to take a snapshot of the Normal- and Alternate-Mode registers.
When the meter reads these registers via serial communications, the value stored at the time of the most
recent freeze event is returned. This event is executed only via serial commands.
Demand Reset
Indicates the time of storage-register updates and register clearing. This command can be initiated from
the meter or through serial communications.
Register Preset
Indicates the time of storage-register presetting when used. This command can be initiated from the
meter or through serial communications.
Midnight
Indicates when midnight occurs in the Load Profile sequence of events.
Load-Profile Retrieval
Load Profile may be retrieved in any of the following segments:
• All complete Load Profile records in memory, oldest first.
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Chapter 6 – Advanced Features
• All complete Load Profile records since the last Load Profile read, oldest first.
• All Load Profile records for the last N days, for N = 0 through 60. For any number of days
requested, the meter will send that number of complete day’s records plus whatever records have
been stored in the current day.
For example, requesting 0 days gives only today's records since midnight.
Requesting 2 days gives all records for the preceding 2 days plus the present day's
records. If the Load Profile memory does not contain enough days of records to fulfill
the request, the meter will send all records presently stored.
Data can be retrieved with Ametek Power Instruments’ JemRead software or by Itron’s MV-90 software.
Connection to the meter can be via the optical port, RS-232 / RS-485 serial port, or a modem.
The command protocol specifications that defines the data transfer method is public domain and can be
obtained from the factory; ask for Publication 1083-603. Ametek Power Instruments recommends that
only experienced programmers fluent in communication interfaces undertake such a task.
When configured for external synchronization, the meter uses two time sources—one for determining
interval closure and one for the meter's real-time clock. Data skewing is possible if a synchronization
pulse occurs on the load-profile interval boundary.
Notes:
• The TOU Rate Override input does not affect interval timing in any way. It will only
gate the collection of measurements in configured Load Profile channels.
• Load Profile channels configured to record only during TOU Rate Override are not
associated with a given TOU rate. For example: If the meter is configured to use Rate C
as the TOU Override rate, and Rate C also appears in the normal TOU schedule, the
selected Load Profile channels record only while the TOU Rate Override input is on.
• Average Instantaneous Load Profile channels that are configured for TOU Rate Override
are averaged over the period that the TOU Rate Override input is on. For example, with a
constant 1000 watts applied to the meter and an Average Instantaneous Watt load profile
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JEMStar User Manual
channel, if the TOU Rate Override input is active for one half of an interval the final
value recorded in that interval will be 1000 watts, not 500 watts. If the TOU Rate
Override input stays off for the entire interval, the channel will record 0. (An exception to
this is Average Power Factor, which resets to 1.0 at the beginning of an interval and will
remain there unless some actual measurements are collected.)
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Chapter 6 – Advanced Features
DEMAND PREDICTION
JEMStar can be purchased with an optional feature that will display a Demand Prediction for any
measured Peak Demand quantity. This includes Watts delivered or received; VARs delivered, received,
or per-quadrant; VA delivered or received; Q delivered or received; Amps; or Amps Squared.
A Demand Prediction is the Demand value that is expected at the end of the present demand interval. For
example, if a level 1000 Watts is applied to the meter for a demand interval, the “predicted” demand at
any time during that interval is 1000 Watts (See Example 1). At the end of the demand interval, the
“actual” demand (which is based on actual measurements, not expected measurements) is 1000 watts.
JEMStar updates its internal Demand Prediction approximately every 50 milliseconds. Displayed
Demand Predictions respond more slowly due to system and display timing constraints. Each update is
based on the average of actual instantaneous readings taken in the current demand interval multiplied by
the demand interval time that has already passed, plus the most recent instantaneous reading multiplied
by the time remaining in the demand interval.
The result of this process is that a Demand Prediction register displays what will be the Demand at the
end of the interval if the load remains constant at its present value until then. If the load does vary, the
Demand Prediction register will reflect the new prediction and update the display within a second.
Demand Predictions may be used to monitor a load in order to prevent setting a new Peak Demand. If a
Demand Prediction register shows a value that is higher than the existing Peak Demand, then a new Peak
will occur at the end of the demand interval unless the load is reduced.
In the case of a sliding window (also known as rolling) demand, predictions are made in the last
subinterval of the demand interval. In other words, JEMStar will not try to predict the demand beyond
the present subinterval.
Where:
PredDmd = Demand Prediction
Avg = Average of Instantaneous Readings already taken in the present demand interval. The average is
updated just before the Prediction is made.
Sec = Seconds that have already elapsed in the demand interval
Pres = Most recent Instantaneous Reading
Rem = Seconds remaining in Demand Interval
Int = Total number of seconds in Demand Interval
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JEMStar User Manual
Examples:
(Graphs are not to scale. Assume one Instantaneous measurement per minute for illustration purposes.)
At 16 minutes into the demand interval, every measurement was 1000 watts, which means the average
power was also 1000 watts. One thousand watts times 16 minutes = 16,000 watt-minutes.
The most recent Instantaneous measurement (taken at 16 minutes into the interval) is 1000 watts.
Assume the average power of the remaining 14 (of 30) measurements is 1000 watts. (I.e. a level load.)
One thousand watts times 14 minutes = 14,000 watt minutes. Added to the 16,000 watt-minutes from
before, the total is 30,000 watt-minutes. Divided by 30 total minutes, the Predicted Demand is 1000
watts.
At 16 minutes into the demand interval the average of 16 Instantaneous measurements was 493.75 watts.
That average times 16 minutes equals 7900 watt-minutes.
The most recent Instantaneous measurement (taken at 16 minutes into the interval) is 100 watts. Assume
the average power of the remaining 14 (of 30) measurements is 100 watts. (I.e. a level load.) One
hundred watts times 14 minutes = 1400 watt minutes. Added to the 7900 watt-minutes from before, the
total is 9300 watt-minutes. Divided by 30 total minutes, the Predicted Demand is 310 watts.
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Chapter 6 – Advanced Features
Continuing in the same demand interval from Example 2: At 25 minutes into the demand interval the
average of 25 Instantaneous measurements was 576 watts. That average times 25 minutes equals 14,400
watt-minutes.
The most recent Instantaneous measurement (taken at 25 minutes into the interval) is 700 watts. Assume
the average power of the remaining 5 (of 30) measurements is 100 watts. (I.e. a level load.) Seven
hundred watts times 5 minutes = 3500 watt minutes. Added to the 14,400 watt-minutes from before, the
total is 17,900 watt-minutes. Divided by 30 total minutes, the Predicted Demand is 596.67 watts.
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JEMStar User Manual
Transformer gain correction is set in JEMWare from the Primary Configuration screen. The user may
enter a gain correction from -10.00% to +10.00% in 0.01% increments for each voltage and current
input. These corrections are applied directly to measured voltages and currents before any further
computation is performed; therefore they affect virtually all quantities in the meter.
Like the Test Mode calibration adjustments, the transformer gain correction is lost if a Cold Start or
Firmware Upgrade is performed. Unlike the Test Mode calibration adjustment, the transformer gain
correction is stored as part of a JEMWare configuration file. Therefore, it is important to check the gain
correction figures whenever a configuration file is shared among several meters.
Changing the gain of a voltage or current input will cause any single-phase measurement using that input
to increase or decrease by the amount of the change. For example, changing the Phase A Volts by
+1.00% will cause all Phase A measurements to read 1% high (except for amp quantities).
Polyphase measurements will change by the average of the changes made to each individual phase. For
example, if Phase A Volts is changed by +1.00%, Phase B Volts by +2.00% and Phase C Volts by
+4.00%, the change to polyphase watts is (1+2+4)/3=2.333%
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Chapter 6 – Advanced Features
The user must configure the following settings for the Sag / Swell Detector:
• Lower voltage (sag) limit for each phase voltage (A, B, and C)*. Voltages below this limit are
detected as a sag event.
• Upper voltage (swell) limit for each phase voltage (A, B, and C) *. Voltages above this limit are
detected as a swell event.
• Minimum duration of event (in cycles) to log. Events shorter than this duration are not logged. A
single duration limit is applied to all phases for both sag and swell events.
• Enhanced resolution mode. This mode allows the ability to measure swell voltages and currents
significantly higher than those normally encountered in the circuit at the expense of accurate power
measurement at light loads.
*
On 2- and 2 ½ element meters the B phase voltage is ignored.
In normal operation, the JEMStar adjusts its voltage and current input gain circuits to maximize power
and energy measurement accuracy. A sudden increase in voltage (a swell) or current (such as that
associated with a fault that causes a voltage sag) may temporarily overload the meter's inputs, causing
clipped voltage and current readings and inaccurate measurements. The enhanced resolution mode causes
the meter to run at lower gain, allowing accurate capture of voltage swells (up to 100% above nominal
volts) and current (up to the rated input of the meter) at the expense of seriously reduced power and
energy accuracy, especially at light loads.
NOTE: Do not use enhanced resolution mode unless you are willing to accept poor accuracy in your
power and energy measurements. In enhanced resolution mode, all power measurements are made at
accuracies listed here:
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JEMStar User Manual
Class 20 Accuracy
Amphours Input Current
(per phase, polyphase total) 2 A to 20 A 0.3 % RD
0.5 A to 2 A 0.6 % RD
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Chapter 6 – Advanced Features
Class 20 Accuracy
2 Input Current
Amps hours
(per phase, polyphase total): 2 A to 20 A 0.3 % RD
1 A to 2 A 1.0 % RD
0.5 A to 1 A 3.0 % RD
The single-cycle RMS voltages and currents measured by the Sag / Swell detection system operate at an
accuracy of 1% of reading regardless of the setting of the enhanced resolution mode.
The Sag / Swell Event Log records measurements of interest to engineers researching power quality
issues. Each event records the following information:
The Sag / Swell event system can detect and log voltage sags or swells on each phase that are up to 600
cycles in length as a single event. Sags or swells that exceed that length are logged as two events: the
first records the time at which the sag or swell began and the voltages and currents associated with its
first 600 cycles. The second logged event records the time at which the sag or swell ended and an
indication that it is the end of a long event. The possible Status codes are therefore:
• Volts B swell
• Volts C swell
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Chapter 6 – Advanced Features
TOTALIZATION
The JEMStar meter may be purchased with an optional Totalization system. Totalization is ability to sum
the energy readings from several different instruments and display the result. JEMStar has 12
totalization channels. Each channel may be displayed as a register in the Normal, Alternate, or Test lists
and / or recorded as a Load Profile channel.
Each Totalization channel behaves as a Consumption register with several added features. Details on
how to configure Totalization channels are contained in the JEMWare User Manual, (document 1083-
602). For each channel the user must configure the following:
• Measurement quantity: choice of Watthours, VARhours, VAhours, Qhours, Amphours, Volt Squared
hours, Amp Squared hours* or Zero (which accumulates only external energy)
• Phase: A, B, C, or Polyphase*
• Direction: Delivered, Received, or a single quadrant for VARhours*
• Time of Use Rate: A through H or Total*
• Compensated or Uncompensated*
• Test Mode
• Enabled
• Load Profile Km in Primary (i.e. at VT and CT input) units
• Up to 2 external energy inputs (contact inputs)
• Pulse Weight in Primary units for each external energy input. Negative pulse weights will be
deducted from the Totalization channel's reading, but it will never fall below zero.
*
These settings are identical to those of a Consumption register.
Most of these settings are self-explanatory, but a few require further description.
The Test Mode setting causes the Totalization channel to operate only while the meter is in Test Mode. If
a Totalization register is to be displayed in the meter's Test list, it must have the Test Mode selection
enabled.
Load Profile Km is the pulse weight of counts recorded in Load Profile if a Profile channel is selected to
record this Totalization channel's contents. This bypasses the normal Load Profile pulse constant
configuration for that channel.
External energy inputs are pulse inputs on the JEMStar configured to be Totalization inputs. Any
transition (make or break) on one of these inputs can be detected by any Totalization channel and cause
that channel to add the associated Pulse Weight to the Totalization's contents. Note that input Pulse
Weights are configured independently for each Totalization channel. For example, Totalization Channel
1 may count each transition on input one as 1.0 MWh, while Totalization Channel 2 may count each
transition on input one as -3.8 MWh.
A Totalization channel may be displayed, recorded as a Load Profile channel, or both. To display a
Totalization channel, add a register to the desired Display List (Normal, Alternate, or Test) in JEMWare
with a Category of "Totalization" and select the desired Totalization channel number in the Type field.
You may then set up the number of digits and decimal places, storage type, and label as for any other
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JEMStar User Manual
numeric register.
To record a Totalization channel in Load Profile, add a Profile channel in JEMWare. In the Quantity
field select the desired Totalization channel number. The Km, Direction, and Phase settings will be
bypassed, but you may still select whether to record always or only during TOU Rate Override.
TIP: Normally Load Profile channels may not be associated with Time of Use rates other than Total.
However, you may simulate a Load Profile channel that records only during a given rate period by
assigning it to a Totalization channel with the correct rate. The Totalization channel need not record any
external energy, making it essentially identical to an integrated Load Profile channel.
110
APPENDIX A
JEMSTAR DEFAULT SETTINGS
The following is a list of the factory default settings that will be seen in a JEMStar meter after a Cold
Start is performed. Use JEMWare software to program the meter with your custom configuration.
Meter Identification
ID String 1: (meter name)
ID String 2: (administrator)
ID String 3: (location)
ID String 4: (config id)
ID String 5: (acct number)
ID Label 1: Meter Name
ID Label 2: Administrator
ID Label 3: Location
ID Label 4: Config ID
ID Label 5: Acct Number
Primary Configuration
Nominal Voltage: 120V
Connection Type: 4-Wire Y
Reactive Power Unit: VAR
VT Ratio: 120:120
CT Ratio: 5:5
Register Scaling:
Watt, VA: Units
VAR, Q: Units
Volt: Volts
Amp: Amps
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JEMStar User Manual
Display Registers
Normal Registers
Num Type Qty Dir Phase Disp Rate Digits Decimal Label
001 Instant Volt A Working 6 2 Volts Phase A
002 Instant Volt B Working 6 2 Volts Phase B
003 Instant Volt C Working 6 2 Volts Phase C
004 Instant Amp A Working 6 3 Amps Phase A
005 Instant Amp B Working 6 3 Amps Phase B
006 Instant Amp C Working 6 3 Amps Phase C
007 Instant Watt Del Poly Working 6 2 Watts Del Total
008 Instant VAR Del Poly Working 6 2 VARs Del Total
009 Instant Freq Working 6 3 Line Freq
010 Instant VTHD A Working 6 3 Volts THD A
011 Instant VTHD B Working 6 3 Volts THD B
012 Instant VTHD C Working 6 3 Volts THD C
013 Instant ATHD A Working 6 3 Amps THD A
014 Instant ATHD B Working 6 3 Amps THD B
015 Instant ATHD C Working 6 3 Amps THD C
016 Instant Amp N Working 6 3 Amps Neutral
017 Time Time Working Present Time
018 Time Date Working Present Date
Alternate Registers
Num Type Qty Dir Phase Disp Rate Digits Decimal Label
101 Consumpt Watt Del Poly Working Total 6 3 kWh Del Poly R
102 Consumpt Watt Rec Poly Working Total 6 3 kWh Rec Poly R
103 Consumpt VAR Del Poly Working Total 6 3 kVARh Del Poly R
104 Consumpt VAR Rec Poly Working Total 6 3 kVARh Rec Poly R
105 Consumpt VA Del Poly Working Total 6 3 kVAh Del Poly R
106 Consumpt VA Rec Poly Working Total 6 3 kVAh Rec Poly R
107 Consumpt Q Del Poly Working Total 6 3 kQh Del Poly R
108 Consumpt Q Rec Poly Working Total 6 3 kQh Rec Poly R
109 Consumpt Amp Poly Working Total 6 3 Amph Poly R
110 Instant Watt Del Poly Working 6 1 kW Del Poly R
111 Time Demand Working Demand Time Remain
112 Time Battery Working Days on Battery
113 Status BPR Ct Working BPR Count
Test Registers
Num Type Qty Dir Phase Disp Rate Digits Decimal Label
201 Consumpt Watt Del Poly Working Total 6 3 kWh Del Poly T
202 Consumpt Watt Rec Poly Working Total 6 3 kWh Rec Poly T
203 Consumpt VAR Del Poly Working Total 6 3 kVARh Del Poly T
204 Consumpt VAR Rec Poly Working Total 6 3 kVARh Rec Poly T
205 Consumpt VA Del Poly Working Total 6 3 kVAh Del Poly T
206 Consumpt VA Rec Poly Working Total 6 3 kVAh Rec Poly T
207 Consumpt Q Del Poly Working Total 6 3 KQh Del Poly T
208 Consumpt Q Rec Poly Working Total 6 3 KQh Rec Poly T
209 Consumpt Amp Poly Working Total 6 3 Amph Poly T
210 Instant Watt Del Poly Working 6 1 Inst kW Del Poly T
211 Time Test Working Test Time Remaining
A-2
Appendix A- Default Configuration
Load Profile
Interval Length: 15 minutes
Number of channels: 12 (only 4 are operational unless the Extended Load Profile option is
installed)
Interval Sync: Internal
Freeze Markers: Enabled
Channel 1: Watthours delivered polyphase, 0.5 Wh/count
Channel 2: VARhours delivered polyphase, 0.1 VARh/count
Channel 3: VAhours received polyphase: 0.5 VAh/count
Channel 4: Qhours delivered polyphase: 0.5 Qh/count
Channel 5: Amphours polyphase, 0.005 Ah/count
Channel 6: Average PF delivered phase A, 0.001 PF/count
Channel 7: Average Volts polyphase, 0.05 V/count
Channel 8: Average Amps polyphase, 0.015 A/count
Channel 9: Average Watts delivered polyphase, 1.8W/count
Channel 10: Average Frequency: 0.01 Hz/count
Channel 11: Average Volts distortion phase A, 0.01%/count
Channel 12: Average Amps distortion phase A, 0.01%/count
Alarms
Site Monitor Alarms: none assigned
Threshold 1: none assigned
Threshold 2: none assigned
Threshold 3: none assigned
Threshold 4: none assigned
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JEMStar User Manual
Analog Outputs
Analog Output 1: Volts Phase A, 0 - 530 V
Analog Output 2: Volts Phase B, 0 - 530 V
Analog Output 3: Volts Phase C, 0 - 530 V
Demands
Interval length: 15 minutes
Subinterval length: 15 minutes
Deferral intervals: 1 subinterval
Power Outage: Recognition after 8 seconds
Interval Sync: Internal
Thermal Time
Characteristic: 1 minute
Serial Communication
Optical: 9600 baud
JEM2 Binary protocol
Address = 01
Password timeout 15 min.
Serial 1: RS232
9600 baud
JEM2 Binary protocol
Address = 05
Password timeout 15 min.
TX start delay: 0mS (RS-232); 80mS (RS-485)
TX end delay: 0mS (RS-232); 20mS (RS-485)
Serial 2: Modem
9600 baud
JEM2 Binary protocol
Address = 02
Password timeout 15 min.
Initialization String: ATH
A-4
Appendix A- Default Configuration
Display Setup
Preset mode timeout: 15 minutes
Test Mode timeout: 30 minutes
Demand Reset lockout:0
Display’s Number of Digits: 6
Scroll rate: 5 seconds
Date Format: MM/DD/YY
Threshold 1 alarm action: Ignore
Threshold 2 alarm action: Ignore
Threshold 3 alarm action: Ignore
Threshold 4 alarm action: Ignore
Site alarm action: Ignore
Passwords / Permissions
Master Password permissions are always “all”
Password 2 permissions: none
Password 3 permissions: none
Password 4 permissions: none
All passwords set to “000000” (six zeros)
TLC
Loss Compensation disabled
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JEMStar User Manual
An asterisk indicates the default setting of the command Nn - Data Rate - ATNn selects whether or not the
for the XE1414B. modem
will negotiate a lower data link speed.
A - Answer Command - ATA forces the modem to n=0 Handshake only at DTE rate
immediately go off-hook and begin transmitting the n=1 Negotiate highest common speed*
answer tone sequence.
On - On Line - ATOn switches the modem from the
Bn - Select Communications Standard - ATBn selects command mode to the data mode.
the n=0 Return On Line with no retrain*
modulation scheme used for connections below 2400 bits n=1 Initiate retrain returning On Line.
per
second Qn - Responses - ATQn determines if the modem will
n=0 Selects CCITT standards issue
n=1 Selects Bell standards* responses.
n=0 Send responses*
D - Dial Command - Below are the characters accepted n=1 No Responses
in a
dialing command. Sr? - Interrogate Register - ATSr? requests the current
0-9, #, * = Dialing Digits value in register Sr.
L = Re-dial last number Sr=n - Set Register Value - ATsr=n sets the value of
P = Pulse dial register Sr to n.
T = Tone dial
S=n = Dial stored number Vn - Result Codes - ATVn sets the modem to issue
W = Wait for dial tone Numeric
^ = Toggles state of calling tone or Full Word result codes.
, = Pause for the duration of S8 n=0 Numeric Result Codes
@ = Wait for silence n=1 English Word Result Codes*
! = Switch hook flash
; = Return to the command state Wn - Connect Message Rate - ATWn determines
whether
En - Command Echo - ATEn determines whether the data rate reported in the Connect response is the host
commands will be echoed back to the host. data
n=0 Do not echo commands rate, the link data rate or whether both are provide along
n=1 Enable command echo* with
the error control and data compression protocols
Hn - Switch Hook Control - ATHn opens and closes the negotiated.
modem's hook switch. n=0 Send "CONNECT" at DTE Rate*
n=0 Switch hook relay opens n=1 Report line speed, DTE speed and Link protocol
n=1 The switch hook relay closes n=2 "CONNECT" Reports Link speed
In - Modem Identification - ATIn Identifies the version Xn - Result Code Set - ATXn selects which set of result
of codes the modem may send.
the modem. n=0 Result codes 0 to 4
n=1 Result codes 0 to 5 and 10
Ln - Speaker Volume - ATLn sets the amplitude of the n=2 Result codes 0 to 6 and 10
modem's audio output. n=3 Result codes 0 to 5, 7 and 10
n=0 Lowest speaker volume n=4 Full Result codes*
n=1 Low speaker volume*
n=2 Moderate speaker volume Yn - Long Space Disconnect - ATYn determines if the
n=3 High speaker volume modem will automatically disconnect if a continuous
space is received for 1.6 seconds.
Mn - Speaker Activity - ATMn determines when the n=0 Long Space Disconnect Disabled*
modem's audio output is active. n=1 Disconnect on long space
n=0 Speaker off
n=1 Speaker on until carrier received*
n=2 Speaker remains on
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JEMStar User Manual
Zn - Reset - ATZn executes a soft reset to the modem &Tn - Test Modes - AT&T selects modem test modes.
and resets the modem configuration. n=0 Exit test mode
n=0 Reset to user profile 0* n=1 Local analog loopback
n=1 reset to user profile 1 n=3 Initiate local digital loopback
n=4 Respond to remote loop request*
&Cn - DCD Operation - AT&Cn determines the n=5 Deny remote loop request
operation n=6 Initiate a Remote Digital loopback
of the DCD output. n=7 Remote digital loopback w self-test
n=0 DCD is forced active. n=8 Local analog loopback w self-test
n=1 DCD indicates a valid carrier* &Vn - View Configuration Profiles - AT&V permits
the
&Dn - DTR - AT&Dn determines how the modem will user to check on the modems current configuration.
respond to changes to DTR. n=0 View active profile & user profile 0*
n=0 DTR is ignored by the modem. n=1 View active profile & user profile 1
n=1 Enter command mode if DTR revoked.
n=2 Disconnect if DTR revoked.* &Wn - Store Active Profile - AT&Wn stores the current
n=3 Soft reset when DTR revoked modem configuration in NVRAM.
n=0 Store active profile as profile 0*
&Fn - Return to Factory Defaults - AT&Fn returns the n=1 Store active profile as profile 1
modem configuration to one of two factory
configurations. &Yn - Recall Stored Profile - AT&Yn sets the stored
n=0 Restore configuration 0* modem configuration to be used after a hard reset.
n=1 Restore configuration 1 n=0 Recall profile 0 on power-up*
n=1 Recall profile 1 on power-up
&Gn - Guard Tone - AT&Gn controls the guard tone
produced by the modem &Zn=x - Store telephone number "x" in
n=0 Guard Tone Disabled* memory location "n"
n=1 Guard Tone Disabled
n=2 1800 Hz Guard Tone %En - Line Quality Monitor/Auto Retrain - AT%En
determines if the modem will monitor line quality during
&Kn - Flow Control - AT&Kn selects the flow control a
method used by the modem. connection and initiate a retrain if quality drops below
n=0 Disabled acceptable levels.
n=3 RTS/CTS n=0 Disabled
n=4 XON/XOFF n=1 Enabled
n=5 Transparent XON/XOFF n=2 Line quality, fallback, fall forward
n=6 RTS/CTS and XON/XOFF n=3 33/67% @ 20 pps
&Pn - Dial Pulse Make/Break Ratio - AT&Pn %L - Read Received Signal Level - AT%L permits the
determines user to read the magnitude of the receive signal in dBm.
the specific pulse dialing parameters used by the modem.
n=0 39/61% @ 10 pps* %Q - Read Line Signal Quality - AT%Q permits the
n=1 33/67% @ 10 pps user
n=2 39/61% @ 20 pps to read the EQM value of the received signal.
&Qn - Line Connection - AT&Qn determines if error \An - MNP Block Size - AT|An sets the block size for
control or data buffering are active on the link. MNP
n=0 Direct mode (no data buffering)* data packets.
n=5 Use Error Correction n=0 Maximum 64 characters
n=6 Normal Mode (Speed buffering) n=1 Maximum 128 characters
n=2 Maximum 192 characters
&Sn - DSR Operation - AT&Sn sets the operation of n=3 Maximum 256 characters*
the
DSR signal. \Bn - Transmit Break - AT\Bn selects the duration of the
n=0 DSR always active* break signal sent. Break = n x 100 msec.
n=1 DSR in accordance with V.25.
A-8
Appendix A- Default Configuration
\Gn - Modem Port Flow Control – -Kn - MNP Extended Services - AT-Kn determines how
n=0 No Modem Port Flow Control the
n=1 XON/XOFF Port Flow Control modem handles MNP10.
n=0 No LAPM to MNP10 conversion
\Kn - Break control - AT\Kn determines how the modem n=1 LAPM to MNP10 conversion*
will n=2 LAPM to MNP10 conversion but no MNP
handle a break signal. Extended Service during V.42 LAPM answer
mode detect.
Break received from host with Reliable link.
n=0 Enter on-line command mode; do not transmit S0 Answer on nth Ring: S0 sets the modem to
break automatically
n=1 Purge buffers, immediately transmit break answer on the nth ring. Setting S0 to 0 disables automatic
n=2 Same as n=0 answer.
n=3 Immediately send break Range: 0 to 255
n=4 same as n=0 Units Rings
n=5 Send break in sequence with data* Default 0
Break received from host with Direct link . S1 Ring Count: S1 is a read-only register showing the
n=0 Immediately transmit break, then enter on-line number of rings detected. If a ring is not detected
command mode within 8 seconds, S1 is reset to zero.
n=1 Immediately send break Range: 0 to 255
n=2 Enter command mode but do not transmit Units Rings
break signal Default 0
n=3 same as n=1
n=4 ame as n=0 S2 Escape Character: S2 determines the ASCII escape
n=5 same as n=1* character. Values of 0-127 select valid ASCII escape
characters; values from 128 to 255 disable the escape
Break received from modem w Normal link. sequence.
n=0 Purge buffers, Immediately send break to the Range: 0 to 255
host Units ASCII Character
n=1 same as n=0 Default 43 (+)
n=2 Immediately send break to the host
n=3 Same as n=2 S3 Carriage Return Character: S3 determines the
n=4 Send break in sequence with data. ASCII character to serve as a carriage return to terminate
n=5 Same as n=2* commands and modem responses.
Range: 0 to 127
Host initiates break with \B command on Reliable Units ASCII Character
link. Default 13 (Carriage Return)
n=0 Purge buffers and immediately transmit break
n=1 Same as n=0 S4 Line Feed Character: S4 sets the ASCII character
n=2 Immediately transmit break to act as a line feed character in modem responses.
n=3 Same as n=1 Range: 0 to 127
n=4 Transmit break in sequence w data Units ASCII Character
n=5 Same as n=4 Default 10 (Line Feed)
\Nn - Error Control Selection - AT\Nn determines how S5 Back Space Character: S5 defines the ASCII
the character
modem will handle error control negotiations. used as a backspace to edit the command line.
n=0 Normal mode, no error correction Range: 0 to 32
n=1 Direct mode, no buffering, no error correction Units ASCII Character
n=2 Reliable mode, error correction required for Default 8 (Back Space)
connection
n=3 V.42 Auto-reliable mode, accept either an
error controlled or non-error controlled link*
n=4 V.42 Reliable mode, LAPM required
n=5 MNP required
A-9
JEMStar User Manual
S6 Dial Tone Wait Time: S6 determines how long the S14 General Bit-Mapped Options: S14 reflects the
modem waits for dial tone before dialing begins. The state of several "AT" commands.
Dial Tone Wait Time cannot be set to less than two Bit 0,4,6 Not Used
seconds. Bit 1 0 = Echo Disabled (ATE0)
Range: 2 to 255 1 = Echo Active (ATE1)
Units Seconds Bit 2 0 = Send Result Codes (ATQ0)
Default 2 1 = No Result Codes (ATQ1)
Bit 3 0 = Numeric Result Codes (ATV0)
S7 Wait for Carrier after Dialing: S7 determines how 1 = Full Word Result Codes (ATV1)
long the modem waits for a valid carrier signal after Bit 5 0 = Tone Dialing Selected (T)
dialing is completed. 1 = Pulse Dialing Selected (P)
Range: 1 to 255 Bit 7 0 = Answer
Units Seconds 1 = Originate
Default 50 S16 Test Status: S16 shows the modem test status.
Bit 0 0 = No Local Analog Loopback
S8 Comma Pause Time: S8 defines the duration of the 1 = Local ALB Active
pause initiated by a comma in the dialing string. The Bit 1 Not Used
pause is generally used when waiting for a second dial Bit 2 0 = Local Digital Loopback Disabled
tone. 1 = Local DLB Enabled
Range: 1 to 255 Bit 3 0 = No Remote Digital Loopback
Units Seconds 1 = Remote DLB Active
Default 50 Bit 4 0 = Remote DLB not requested
1 = Remote DLB Requested
S9 Carrier Detect Response Time: S9 establishes the Bit 5 0 = Remote DLB w Self-Test Disabled
length of time the remote modem's carrier must be 1 = Remote DLB w Self-Test Enabled
present to be recognized as valid. Bit 6 0 = Local ALB w Self-Test Disabled
Range: 1 to 255 1 = Local ALB w Self-Test Enabled
Units 0.1 Seconds Bit 7 Not Used
Default 6
S18 Test Timer: S18 sets the duration of any test. If S18
S10 Carrier Off Disconnect Delay: S10 selects how equals 0, AT&T0 terminates the test.
long carrier must be lost before the modem disconnects. Range: 0 to 255
Note: If S10 is smaller than the value of S9, the modem Units Seconds
will not automatically disconnect on loss of carrier. Default 0
Range: 1 to 255
Units 0.1 Seconds S21 General Bit-Mapped Options: S21 reflects the
Default 14 state
of several "AT" commands.
S11 Tone Dialing Speed: S10 sets the duration and Bit 0-2 Not Used
spacing Bit 3,4 0 = DTR ignored (&D0)
of the dialing tones. S11 does not affect the pulse dialing 1 = Enter command mode on DTR off
rate. (&D1)
Range: 50 to 255 2 = Disconnect on DTR off (&D2)
Units 1 Millisecond 3 = Reset on DTR off (&D3)
Default 95 Bit 5 0 = DCD always active (&C0)
1 = DCD on with Carrier (&C1)
S12 Escape Code Guard Timer: S12 sets the escape
sequence guard timer. If characters are received before
or after the escape sequence, within the guard timer,
the modem aborts the escape attempt and remains in
data mode.
Range: 0 to 255
Units 0.02 Seconds
Default 50
A-10
Appendix A- Default Configuration
S22 General Bit-Mapped Options: S22 reflects the state S28 Pulse Dialing Bit-Mapped Options: S28 stores the
of several "AT" commands. modem's pulse dialing configuration.
Bit 0-1 0 = Low speaker volume (ATL0) Bit 0-2, 5-7 Not Used
1 = Low speaker volume (ATL1) Bit 3-4 0 = Make/Break ratio 39%/61%; 10
2 = Moderate speaker volume (ATL2) pulses per second (AT&P0)
3 = High speaker volume (ATL3) 1 = Make/Break ratio 33%/67%; 10
Bit 2-3 0 = Speaker off (ATM0) pulses per second (AT&P1)
1 = Speaker off with carrier (ATM1) 2 = Make/Break ratio 39%/61%; 20
2 = Speaker always on (ATM2) pulses per second (AT&P2)
3 = Speaker on during handshake 3 = Make/Break ratio 33%/67%; 20
(ATM3) pulses per second (AT&P3)
Bit 4-6 0 = Basic Result codes (ATX0)
4 = Connect speed result codes (ATX1) S29 Hook Flash Timer: S29 determines the length for
5 = No Blind Dial (ATX2) time the modem closes its off-hook relay on receipt
6 = Busy Detection (ATX3) of the "!" dial modifier to simulate a switch hook
7 = Full result codes (ATX4) flash.
Bit 7 Not Used Range: 0 to 255
Units 10 milliseconds
S23 General Bit-Mapped Options: S23 reflects the Default 70
state
of several "AT" commands. S30 Disconnect on Inactivity Timer: S30 sets the
Bit 0 0 = Remote DLB Disabled (AT&T5) period and the modem is idle before it disconnects.
1 = Remote DLB Allowed (AT&T4) A 0 disables the inactivity timer.
Bit 1-3 0 = Host Interface at 300 bps Range: 0 to 255
1 = Host Interface at 600 bps Units 10 Seconds
2 = Host Interface at 1200 bps Default 0
3 = Host Interface at 2400 bps
4 = Host Interface at 4800 bps
5 = Host Interface at 9600 bps S31 General Bit-Mapped Options: S31 stores the status
6 = Host Interface at 19200 bps of various AT commands.
7 = Host I/F at 38400 bps or higher Bit 0 0 = No single-line Connect messages
Bit 4-5 0 = Even parity in use (AT\V0)
1 = Not used 1 = Use single-line connect messages
2 = Odd Parity in use (AT\V1)
3 = No Parity in use Bit 1 0 = No Automode detection (ATN0)
Bit 6-7 0 = No Guard Tone (AT&G0) 1 = Automode detection active (ATN1)
1 = No Guard Tone (AT&G1) Bit 2-3 0 = Report host speed (ATW0)
2 = 1800 Hz guard tone (AT&G2) 1 = Report all parameters (ATW1)
3 = Not Used 2 = Report modem speed only (ATW2)
Bit 4-7 Not Used
S27 General Bit-Mapped Options: S27 reflects the S32 XON Character: S32 determines the ASCII
state of several "AT" commands. character
Bit 0 1 3 to be sent as XON for in-band flow control.
0 0 0 = Normal Mode (AT&Q0) Range: 0 to 255
1 0 1 = Error control enabled (AT&Q5) Units ASCII Character
0 1 1 = Direct Mode (AT&Q6) Default 11 (VT)
Bit 2, 4-5, 7 Not Used
Bit 6 0 = CCITT Protocols (ATB0) S33 XOFF Character: S32 determines the ASCII
1 = Bell Protocols (ATB1) character
to be recognized as XOFF for in-band flow control.
Range: 0 to 255
Units ASCII Character
Default 19 (DC3)
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JEMStar User Manual
S36 LAPM Failure: S36 instructs the modem what to do S41 General Bit-Mapped Options: S41 stores the
if the error control negotiations fail. condition
Bit 0-2 0 = Modem Disconnects of various "AT" commands.
1 = Establish Direct Connection Bit 0-1 0 = No Data Compression (AT%C0)
3 = Establish normal Connection 1 = MNP5 Data Compression
4 = Disconnect if MNP handshake fails (AT&C1)
5 = Establish Direct Connection if 2 = V.42bis Data Compression
MNP handshake fails. (AT&C2)
7 = Establish Normal Connection if 3 = Either MNP5 or V.42bis Data
MNP handshake fails. Compression (AT&C3)
Bit 3-7 Not Used Bit 2, 6
0 0 = No Fallback/Forward (AT%E0)
S38 Forced Disconnect Timer: S38 sets the delay 1 0 = Retrain Enabled (AT%E1)
between 0 0 = Fallback/Forward Enabled
receipt of the command to disconnect and the actual (AT%E2)
opening of the switch hook. If S38 is set to 255, the
modem disconnects only after its buffers are empty. Bit 3-5, 7 Not Used
Range: 0 to 255
Units 1 Second S46 Data Compression Control: S46 selects whether or
Default 20 not the modem will support data compression with error
control.
S39 Flow Control Bit-Mapped Options: S39 shows the S46=136 No data compression
modem's flow control status, AT&K. S46=138 Data Compression selected
Bit 0-2 0 = Flow Control Disabled Default 38
3 = Hardware Flow Control, RTS/CTS
4 = In-Band Flow Control XON/XOFF S48 V.42 Negotiations: S48 determines the modem's
5 = Transparent In-Band Flow Control V.42
6 = Both Hardware and In-Band Flow negotiation process.
Control S48=0 Proceed with LAPM
Bit 3-7 Not used S48=7 Negotiate per V.42
S48=128 Assume LAPM failure
S40 MNP Bit-Mapped Options: S40 shows the status of Default 7
the modem's MNP commands, .
Bit 0-1 0 = No LAPM to MNP10 conversion
(AT-K0) S86 Call Failure Code: S86 shows why the last "NO
1 = Enable LAPM to MNP10 CARRIER response was issued.
conversion (AT-K1) S86=0 Normal Disconnect
2 = Enable LAPM to MNP10 S86=4 Loss of Carrier
conversion except for LAPM S86=5 V.42 Negotiation Failure
answer mode (AT-K1) S86=9 Modem Handshake Failure
Bit 2 Not Used S86=12 Disconnect Initiated by remote modem
Bit 3-5 0 = AT\K0 break handling selected S86=13 No response after 10 retries
1 = AT\K1 break handling selected S86=14 Protocol Violation
2 = AT\K2 break handling selected
3 = AT\K3 break handling selected S95 Extended Result Codes: S95 permits the user to
4 = AT\K4 break handling selected customize the extended result codes.
5 = AT\K5 break handling selected Bit 0 Connect result code shows link speed
Bit 6-7 0 = MNP Block size 64 characters Bit 1 Add /ARQ to connect response
1 = MNP Block size 128 characters Bit 2 Add /VFC to Carrier response
2 = MNP Block size 192 characters Bit 3 Enable Protocol response
3 = MNP Block size 256 characters Bit 4 Not Used
Bit 5 Enable Compression Result Code
Bit 6 Not used
Bit 7 Not Used
A-12
Appendix A- Default Configuration
A-13
JEMStar User Manual
10 CONNECT 2400 2400 bps Connection 57 CARRIER 26400 26,400 bps carrier
received
11 CONNECT 4800 4800 bps Connection
58 CARRIER 28800 28,800 bps carrier
12 CONNECT 9600 9600 bps Connection received
13 CONNECT 7200 7200 bps Connection 59 CONNECT 16800 16,800 bps Connection
14 CONNECT 12000 12,000 bps Connection 61 CONNECT 21600 21,600 bps Connection
15 CONNECT 14400 14,400 bps Connection 62 CONNECT 24000 24,000 bps Connection
16 CONNECT 19200 19,200 bps Connection 63 CONNECT 26400 26,400 bps Connection
17 CONNECT 38400 38,400 bps Connection 64 CONNECT 28800 28,800 bps Connection
44 CARRIER 1200/75 V.23 reverse channel +F4 +FCERROR Fax carrier error
carrier received
A-14
APPENDIX B
ACCESSORIES
The following is a list of user replaceable parts. Please contact the factory for further information.
*When ordering spare or replacement circuit boards, please have the meter’s Model Number and Serial
Number available.
B-1
APPENDIX C
ELECTROSTATIC DISCHARGE
ELECTROSTATIC DISCHARGE PREVENTION
Static, by definition, is designating or producing stationary electrical charges such as those resulting from
friction. An electrostatic potential is produced by friction between nonconductive materials and can best
be visualized as a field between two charged plates. The electrostatic potential will exist until the
difference in the potential is overcome.
All meter shop work must be performed at static-protected work stations following properly prescribed
static-control practices. Unless controlled, electrostatic discharge can destroy or weaken solid-state
electronic components and assemblies.
Failure Mode
Failure of a solid-state component due to static discharge is characterized by partial or complete
destruction of a semiconductor junction or a microscopic resistive or capacitive element within a circuit
device. Failure is most common in CMOS, very low-energy devices.
Destruction of a circuit is immediately detectable and is remedied by normal troubleshooting and repair
methods. However, the common condition of partial damage induced by low-level static discharge is not
immediately detectable. Thus, the damaged component may continue to operate normally, but in a
weakened state. Repeated exposure of the same component to similar low levels of static discharge may
produce cumulative damage, ultimately leading to failure.
Static damage can be avoided by practical methods accessible to anyone handling solid-state components
or assemblies.
Completely assembled products are only minimally vulnerable to static damage, and then only under the
most severe of static-prone environments. Consequently, completely assembled products can usually be
handled in normal work environments, indoors and outdoors, with little risk of static damage.
If a product is disassembled to any level, all exposed or removed electronic modules must be considered
vulnerable to static damage and handled accordingly. There is no truly safe level of exposure to
electrostatic discharge. However, the presence of a static charge or static field is not, in itself, damaging
to electronic components.
Subassemblies from a dismantled product should not be considered static protected by design. In fact,
depending on the design and conductive mass of the connected circuitry, components in subassemblies
may be more vulnerable to static damage than loose components of the same type. Therefore, the
objectives of static control cannot be met by indiscriminate handling of subassemblies or loose
components.
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JEMStar User Manual
Handling a printed-circuit-board assembly by its edges without employing static protection does not
preclude the risk of static damage to its components. Effective static- control methods cannot be
executed without proper tools and equipment.
All static-control methods relate to one simple principle: provide alternate, intentional paths for
grounding electrostatic charges away from or around the devices to be protected. Static control is the
employment of tools and equipment to predetermine the flow path of this current.
Any two physical bodies, conductive or nonconductive, can be the source of an electrostatic discharge if
either is charged to a different level of electrostatic potential. As these two physical bodies come in
contact or proximity, equilibrium is achieved by a sudden flow of current.
Most people associate a static discharge with a small blue arc and a sharp snapping noise. It is important
to note that static charges of a level too low to produce a detectable arc can still damage unprotected
electronic components.
Another important consideration is that even though a safe encounter has been achieved between two
physical bodies, any subsequent encounter with a third, fourth, or more bodies must be protected in the
same manner since a static potential difference may exist between the, now combined, first two bodies
and any unknown new body.
Warning!
The first step in the above example is to de-energize the meter so that the meter is completely
isolated from all service lines. Never dismantle an energized meter.
Caution!
Unless you are certain that the meter enclosure is properly earth bonded, do not attach the ground
cord to the meter enclosure. Never attach a ground cord to the distribution system neutral or any
other point inside the meter enclosure, as this can present a serious safety hazard.
Attach the conductive work mat and the conductive wrist strap to the ground cord. Put on the wrist strap
and remove the assembly from the meter. If work is to be performed on the assembly at the metering
site, perform it on the grounded work mat.
If the assembly is to be transported to the meter shop or other off-site location, insert the assembly into a
conductive, antistatic bag for safe transportation. If the assembly has a battery installed, remove the
battery before inserting into the bag for transportation. Conductive, antistatic bags can cause a battery to
discharge during the transportation process.
C-2
Appendix C- Electrostatic Discharge
If sensitive components are removed from the assembly at the meter site and are to be reused, insert the
components—with all component leads piercing into a piece of conductive foam carrier—into an
antistatic bag for safe transportation.
Static kits including mat, wrist strap, cord, and clip are available through your local electronics supplier.
C-3
Appendix D - DNP Serial Communications
APPENDIX D
DNP SERIAL COMMUNICATIONS
INTRODUCTION
Distributed Network Protocol (DNP 3.0) is an industry standard protocol for SCADA communications
between Master Stations, Host computers, Remote Terminal Units, and Intelligent Electronics Devices
(such as the JEMStar meter). It is a public domain, non-proprietary protocol based on the IEC-870
standards, and is intended primarily for use in SCADA-like systems.
DNP as a protocol provides efficient, robust data communications through a system of 32-bit data link
CRCs (Cyclical Redundancy Checks) and confirmation messages. However, DNP is much more than an
error-detection-and-correction scheme. A DNP-compliant device, from the protocol's point of view, is
considered a group of data "objects", each of which contains one or more "points". The DNP protocol
specification defines the allowable object types and what constitutes a "point" for that object type.
D-1
JEMStar User Manual
JEMStar uses the Triangle MicroWorks™, Inc. DNP 3.0 Slave Source Code Library Version 2.19. This
implementation of DNP 3.0 is fully compliant with DNP 3.0 Subset Definition Level 2, contains many
Subset Level 3 features, and contains some functionality even beyond Subset Level 3.
The following sections, in conjunction with the Device Profile Document, provide a complete
interoperability/configuration guide for the JEMStar meter:
• the Implementation Table
• the Point List Tables
• Configuration methods
DNP V3.00
DEVICE PROFILE DOCUMENT
For static (non-change-event) object requests, request qualifier codes 00 and 01 (start-stop), 07 and 08 (limited
quantity), and 17 and 28 (index) are supported in addition to request qualifier code 06 (no range – or all points).
Static object requests received with qualifiers 00, 01, 06, 07, or 08, will be responded with qualifiers 00 or 01.
Static object requests received with qualifiers 17 or 28 will be responded with qualifiers 17 or 28. For change-
event object requests, qualifiers 17 or 28 are always responded.
The read and write function code for Object 50 (Time and Date), variation 1, is supported.
Maximum Data Link Frame Size (octets): Maximum Application Fragment Size (octets):
D-2
Appendix D - DNP Serial Communications
DNP V3.00
DEVICE PROFILE DOCUMENT
Others:
Transmission Delay: Configurable, via JEMWare
Inter-character Timeout: 1 sec.
Need Time Delay: Configurable, via JEMWare
Frozen Counter Event scanning period: FIXED AT 5 seconds
Queue Never
Clear Queue Never
Reports Binary Input Change Events when no Reports time-tagged Binary Input Change Events when no
specific variation requested: specific variation requested:
Never Never
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JEMStar User Manual
IMPLEMENTATION TABLE
The following table identifies the variations, function codes, and qualifiers supported by the JEMStar
meter in both request messages and in response messages.
For static (non-change-event) objects, requests sent with qualifiers 00, 01, 06, 07, or 08, will be
responded with qualifiers 00 or 01. Static object requests sent with qualifiers 17 or 28 will be responded
with qualifiers 17 or 28. For change-event objects, qualifiers 17 or 28 are always responded.
In the table below text shaded as Subset Level 3 indicates Subset Level 3 functionality
(beyond Subset Level 2), and text shaded as beyond Subset Level 3 indicates functionality
beyond Subset Level 3.
REQUEST RESPONSE
OBJECT
(Library will parse) (Library will respond with)
Object Variation Function Qualifier Codes Function Qualifier Codes
Description
Number Number Codes (dec) (hex) Codes (dec) (hex)
1 0 Binary Input (Variation 0 is used to 1 (read) 00, 01(start-stop)
request default variation) 06(no range, or all)
07, 08(limited qty)
17, 28 (index)
1 1 Binary Input 1 (read) 00, 01(start-stop) 129 (response) 00, 01(start-stop)
06(no range, or all) 17, 28 (index –
07, 08(limited qty) see note 2)
17, 28 (index)
20 0 Binary Counter (Variation 0 is used to 1 (read) 00, 01(start-stop)
request default variation) 06(no range, or all)
07, 08(limited qty)
17, 28 (index)
20 5 32-Bit Binary Counter without Flag 1 (read) 00, 01(start-stop) 129 (response) 00, 01(start-stop)
06(no range, or all) 17, 28 (index –
07, 08(limited qty) see note 2)
17, 28 (index)
21 0 Frozen Counter (Variation 0 is used to 1 (read) 00, 01(start-stop)
request default variation) 06(no range, or all)
07, 08(limited qty)
17, 28 (index)
21 9 32-Bit Frozen Counter without Flag 1 (read) 00, 01(start-stop) 129 (response) 00, 01(start-stop)
06(no range, or all) 17, 28 (index –
07, 08(limited qty) see note 2)
17, 28 (index)
23 0 Frozen Counter Event (Variation 0 is 1 (read) 06(no range, or all)
used to request default variation) 07, 08(limited qty)
23 5 32-Bit Frozen Counter Event with Time 1 (read) 06(no range, or all) 129 (response) 17, 28 (index)
07, 08(limited qty)
30 0 Analog Input (Variation 0 is used to (read) 00, 01(start-stop)
request default variation) 06(no range, or all)
07, 08(limited qty)
17, 28 (index)
D-4
Appendix D - DNP Serial Communications
REQUEST RESPONSE
OBJECT
(Library will parse) (Library will respond with)
Object Variation Function Qualifier Codes Function Qualifier Codes
Description
Number Number Codes (dec) (hex) Codes (dec) (hex)
30 3 32-Bit Analog Input without Flag (read) 00, 01(start-stop) 129 (response) 00, 01(start-stop)
06(no range, or all) 17, 28 (index –
07, 08(limited qty) see note 2)
17, 28 (index)
30 5 short floating point (read) 00, 01(start-stop) 129 (response) 00, 01(start-stop)
06(no range, or all) 17, 28 (index –
07, 08(limited qty) see note 2)
17, 28 (index)
50 0 Time and Date 1 (read) 00, 01(start-stop) 129 (response) 00, 01(start-stop)
06(no range, or all) 17, 28 (index –
07, 08(limited qty) see note 2)
17, 28 (index)
50 1 Time and Date 1 (read) 00, 01(start-stop) 129 (response) 00, 01(start-stop)
2 (write) 06(no range, or all) 17, 28 (index –
07 (limited qty=1) see note 2)
08 (limited qty)
17, 28 (index)
52 2 Time Delay Fine 129 (response) 07 (limited qty)
(qty = 1)
60 0 Class 0, 1, 2, and 3 Data 1 (read) 06(no range, or all)
Note 1: For static (non-change-event) objects, qualifiers 17 or 28 are only responded when a request is
sent with qualifiers 17 or 28, respectively. Otherwise, static object requests sent with qualifiers
00, 01, 06, 07, or 08, will be responded with qualifiers 00 or 01. (For change-event objects,
qualifiers 17 or 28 are always responded.)
Note 2: A cold restart is implemented as a warm restart – the JEMStar meter is not restarted, but the
DNP process is restarted.
Point List
The tables in the following sections identify all the individual data points provided by the
implementation of DNP 3.0 in the JEMStar meter.
JEMStar may be configured with up to 40 Binary Input Points in DNP. You may assign any of the
following Binary Inputs to any Binary Input Point:
D-5
JEMStar User Manual
D-6
Appendix D - DNP Serial Communications
D-7
JEMStar User Manual
Counters
Counters are implemented as 32-bit counter without flag (Object 20 Var 5). For the counter point list,
the user may select any Normal, Alternate, or Internal (not Test) display register to map to each point in
the counter list. Note that display registers may contain demand or instantaneous readings as well as
consumption totals. This list can be configured to contain up to 64 counter points. In addition to the
Normal and Alternate register set, JEMStar has an internal register list consisting of 49 various
measurements. Using JEMWare, the counter point list can be configured to be any mix of Normal,
Alternate or Internal registers (up to a total of 64 points). Each numeric counter point value is
represented as the corresponding register value times a user-selected scaling factor.
Registers in the Normal and Alternate display lists are set by the user. The Internal list contains these
registers:
D-8
Other data formats that may be assigned to display registers include:
• Time and Date registers are represented as seconds since midnight 1/1/70
• Diagnostic and String register types will be represented as 0
• Status registers will be represented as a direct 32-bit mask value.
The corresponding frozen counter object is implemented as Object 21 Variation 9. The values of the
points in this object represent the values of the corresponding counter points at the time of the last
register freeze.
A JEMStar register configured as a DNP Counter point may contain a value as large as 999,999,999
(nine digits). Some DNP master devices cannot accept counter values this large. You may configure
JEMStar to restrict the reported value of counter points to 3, 4, 5, 6, 7, or 8 digits, or allow the full 9-digit
precision to be reported. Restricting the number of digits reported affects only DNP counter points, not
the actual display registers.
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JEMStar User Manual
Analog Inputs
Analog Inputs are implemented as 32-bit analog input without flag (object 30 Var 5) points, or 16-bit
analog input without flag (object 30 Var 4) points. A total of up to 140 points are supported, which
represent such things as:
• Instantaneous Per phase Watts, VARs, VA, Volts, Amps, and Power Factor
• Line frequency
• Per-phase THD for volts and Amps
• Per-phase V2 and A2
• Bi-directional Watts and VARs
32-Bit Inputs
These inputs are represented in SECONDARY units, and up to 3 decimal places of precision may be
obtained by entering a scale value of 1000. For conversion to primary units, the point value should be
multiplied by the appropriate PT and/or CT ratio.
D-10
Appendix D - DNP Serial Communications
D-11
JEMStar User Manual
D-12
Appendix D - DNP Serial Communications
16-Bit Inputs
These inputs are represented in SECONDARY units and scaled so that the meter’s full-scale value is
represented by 32767. The list is the same as that configured for the 32-bit Analog Input points, but the
user-entered scale values are not used.
Example:
At 60 Hz, the raw value represented for frequency may be 19640. Dividing by 32767 and then
multiplying by the full-scale engineering units value (see the following table), gives the following
reading:
19640
× 100.0 = 59.94 Hz
32767
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JEMStar User Manual
D-14
Appendix D - DNP Serial Communications
Instantaneous Uncompensated
73 0 – 10600 VAR 0 - 32767
VARs, Phase C, Del
Instantaneous Uncompensated
74 0 – 10600 VAR 0 - 32767
VARs, Phase C, Rec
Instantaneous Uncompensated
75 0 – 31800 VAR 0 - 32767
VARs, Poly, Del
Instantaneous Uncompensated
76 0 – 31800 VAR 0 - 32767
VARs, Poly, Rec
Instantaneous Uncompensated VA,
77 0 – 10600 VA 0 - 32767
Phase A, Del
Instantaneous Uncompensated VA,
78 0 – 10600 VA 0 - 32767
Phase A, Rec
Instantaneous Uncompensated VA,
79 0 – 10600 VA 0 - 32767
Phase B, Del
Instantaneous Uncompensated VA,
80 0 – 10600 VA 0 - 32767
Phase B, Rec
Instantaneous Uncompensated VA,
81 0 – 10600 VA 0 - 32767
Phase C, Del
Instantaneous Uncompensated VA,
82 0 – 10600 VA 0 - 32767
Phase C, Rec
Instantaneous Uncompensated VA,
83 0 – 31800 VA 0 - 32767
Poly, Del
Instantaneous Uncompensated VA,
84 0 – 31800 VA 0 - 32767
Poly, Rec
Instantaneous Uncompensated PF,
85 0 – 1.00 0 - 32767
Phase A, Del
Instantaneous Uncompensated PF,
86 0 – 1.00 0 - 32767
Phase A, Rec
Instantaneous Uncompensated PF,
87 0 – 1.00 0 - 32767
Phase B, Del
Instantaneous Uncompensated PF,
88 0 – 1.00 0 - 32767
Phase B, Rec
Instantaneous Uncompensated PF,
89 0 – 1.00 0 - 32767
Phase C, Del
Instantaneous Uncompensated PF,
90 0 – 1.00 0 - 32767
Phase C, Rec
Instantaneous Uncompensated PF,
91 0 – 1.00 0 - 32767
Poly, Del
Instantaneous Uncompensated PF,
92 0 – 1.00 0 - 32767
Poly, Rec
Instantaneous Uncompensated
93 -10600 to +10600 W -32768 to +32767
Watts, Phase A, Bidirectional
Instantaneous Uncompensated
94 -10600 to +10600 W -32768 to +32767
Watts, Phase B, Bidirectional
Instantaneous Uncompensated
95 -10600 to +10600 W -32768 to +32767
Watts, Phase C, Bidirectional
Instantaneous Uncompensated
96 -31800 to +31800 W -32768 to +32767
Watts, Polyphase, Bidirectional
Instantaneous Uncompensated
97 -10600 to +10600 VAR -32768 to +32767
VARs, Phase A, Bidirectional
Instantaneous Uncompensated
98 -10600 to +10600 VAR -32768 to +32767
VARs, Phase B, Bidirectional
Instantaneous Uncompensated
99 -10600 to +10600 VAR -32768 to +32767
VARs, Phase C, Bidirectional
Instantaneous Uncompensated
100 -31800 to +31800 VAR -32768 to +32767
VARs, Polyphase, Bidirectional
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JEMStar User Manual
Events
The JEMStar DNP implementation includes frozen counter event objects. These are implemented as
Object 23 Var 5, 32-Bit frozen counter with time. These provide a time-stamped snapshot of the
corresponding counters at the time of freeze. The JEMStar has storage for 5 frozen event objects when
all 64 points are configured (possibly more if less points are used). An event is generated at each register
freeze. Each event includes all corresponding registers at the time the freeze occurred.
If event data is not desired, the generation of events can be disabled using JEMWare.
Configuration
JEMWare software must be used to set up the configurable parameters that relate to DNP 3.0 in the
JEMStar, as well as configurable point assignments for Object 20. Please refer to the section in this
manual titled “Protocols” for detailed procedures.
D-16
APPENDIX E
MODBUS COMMUNICATIONS
MODBUS INTRODUCTION
The MODBUS protocol defines a message structure that electronic communications equipment will
recognize and use, regardless of the type of networks over which they communicate. It describes the
procedure a host piece of equipment called the MASTER uses to request access to another device called
the SLAVE, how it will respond to requests from other devices, and how errors will be detected and
reported. A common format is defined for the layout and contents of message fields.
The MODBUS protocol has two distinct forms, RTU mode and ASCII mode. RTU mode essentially
means binary mode, where each byte of information is transmitted as an actual 8-bit binary byte. ASCII
mode packages each byte in two ASCII coded hexadecimal characters. In addition, the two modes use
different methods to calculate their checksums and message packet boundaries. These methods are
detailed later in this section.
Further information concerning MODBUS implementation standards can be found at the following
website:
www.modicon.com/techpubs/toc7.html
The MODBUS Device Address, timeout, and communications parameters are configured via the
JEMWare software. JEMStar will always be a MODBUS slave device.
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JEMStar User Manual
Communications
The following MODBUS communications parameters are configurable via JEMWare:
• ASCII or RTU mode
• Baud Rate (1200,9600,19200,38400)
• RS-232 (full duplex) or RS-485 (half duplex) signal levels
Notes:
• JEMStar does not implement hardware handshaking signals with RS-232 or RS-485 serial data.
• The MODBUS port is connected via a pigtail I/O cable for S-base and A-Base meters (wire
colors shown above). See the section labeled “Serial Communications” for wiring details of
Switchboard meters (terminal block connections). Refer to the section “Dual Communications
Option” for connections if your meter has this feature.
E-2
Appendix E - MODBUS Communications
As implied by the Read Holding Registers command, all JEMStar available data will be stored in 16-bit
Holding Registers. However, these registers will either hold the High Order or Low Order 16 bits (word)
of a 32-bit quantity. Whenever a 32-bit quantity is accessed, the registers containing both the High Order
& Low Order words must be included in the request, or the command will be rejected.
The JEMStar MODBUS interface can access data in either RTU or ASCII mode. The supported Register
Sets and the MODBUS Function Codes (FC) used to retrieve the data are as follows.
The LRC value is calculated by the transmitting device that appends the LRC to the message. The
receiving device recalculates the LRC and compares it to the value in the message. If the values are not
the same, the receiver ignores the message.
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JEMStar User Manual
The JEMStar MODBUS implementation will not monitor the network bus continuously, and thus will
not detect any silence interval. Consequently, the strict rules about silence intervals will not be enforced.
The start of a new message will be detected using a synchronization algorithm.
The allowable characters transmitted for all other fields are hexadecimal 0-9 and A-F. SLAVE Devices
monitor the network bus continuously for the colon character. When one is received, each device
decodes the next field (the address field) to determine if the query is directed at it.
Intervals of up to one second can elapse between characters within the message. If a greater interval
occurs, the receiving device assumes that an error has occurred.
Communication Errors
Communication errors, consisting of an illegal character in ASCII mode, a Parity, LRC or CRC error,
will result in the message causing the error to be ignored by the meter. The MASTER Device will
timeout and retransmit the message.
E-4
Appendix E - MODBUS Communications
Exception Responses
The JEMStar MODBUS implementation can produce 1 of 3 possible exceptions:
An Illegal Function is self-explanatory. If the meter receives a MODBUS query that contains a function
that it does not support (anything other than 01, 02 03, 04, 05, 15 or 16), an Illegal Function (Exception
01) will be returned.
The Data Address is the Holding Register or Input Register address. For example, an Illegal Data
Address for a Function 03 command would be either a register value greater that 0xE7 or a register value
that begins at the second word (Lo Order Word) of a 32-bit quantity. An Illegal Data Address for a
Function 06 command would be any register other that 0x16.
The meaning of the Data Value depends upon the command. The Data Value for a Function 03
command is the number of Holding registers requested, starting with the first (Data Address) register. If
the sum of the first register and the number of registers is either greater that 0x3F, or results in the
request of only one word of any 32-bit quantity, an Illegal Data Value exception is generated.
An Exception Response is the JEMStar’s Device Address, the function value with the High Order Bit set
to 1, and the Exception Code followed by either the LRC (ASCII mode) or the CRC (RTU mode). For
example, in RTU mode an Illegal Data Address exception to a function 03 request would be:
Timeouts
RTU Mode
The timeout period from the reception of a matching Device Address until that message is completed is
software assignable using JEMWare software. If a timeout occurs, the portion of the message already
processed is discarded and the meter will again look for a matching Device Address. The default timeout
is 1 second.
ASCII Mode
In ASCII mode, the timeout is meaningless to the JEMStar since it is always the SLAVE Device.
Whenever a colon (‘:’) character is encountered, the MODBUS logic automatically interprets it as the
start of a new message and discards any portion of the previous message. Similarly, if a timeout were to
occur, any portion of the previous message would be discarded and the logic would wait for the next
colon (‘:’) character, which essentially accomplishes the same purpose.
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JEMStar User Manual
However, since the Carriage Return – Line Feed pair is optional at the end of a query message, a 1
second timer is automatically started at the end of the CRC to allow for these optional characters. If the
Carriage Return – Line Feed pair is not received at the end of this 1 second timeout, the logic proceeds
with processing the message.
Register Presets
In the JEMStar Modbus implementation, meter registers (Normal and Alternate) may be cleared or set to
a given value with the Preset Multiple Registers command (Function Code 15). Note that the start
register specified in the command must be the Hi-order register number of the appropriate register pair.
In addition, ”Allow Register Presets” must be specifically enabled in the meter with JEMWare (Use
menu Meter Settings/Protocols/ Modbus). If not enabled, Modbus exception 01 (illegal function) will be
returned if register presets are attempted.
The Input Registers of the meter are stored as signed and unsigned 16-bit integers. These integers
represent a value in some Engineering Unit, with a 'Scale Factor' of some number of decimal places.
The JEMStar register values are visible via MODBUS as MODBUS Holding Registers. The 32-bit
register values are mapped as two consecutive MODBUS registers, with the High Order 16-bit segment
first. Any or all of these MODBUS Registers can be accessed via the MODBUS Read Holding Registers
(03) command.
The following pages show the MODBUS memory map in table form.
E-6
Appendix E - MODBUS Communications
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JEMStar User Manual
E-12
Appendix E - MODBUS Communications
JEMStar contains a number of Holding Registers that facilitate its use in energy monitoring and
management systems and to provide limited access to Load Profile data. This section describes those
registers and their interpretation. They are read using Function Code 03, the same as the basic Holding
Registers.
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JEMStar User Manual
E-20
Appendix E - MODBUS Communications
Scaling Factors
Note: These MODBUS registers are scaling factors expressed as powers of ten that, when multiplied by
the appropriate power or energy registers, give readings in primary kilo-units (e.g. kilowatts,
kilowatthours).
Bit Meaning
16 1 = Battery Warning. Cumulative time on battery exceeds 2 years.
15 1 = Configuration error - using default configuration
14 1 = Site Monitor alarm condition is present
13 1 = External status input is ON
12 1 = Threshold 1 alarm condition is present
11 1 = Threshold 2 alarm condition is present
10 1 = Threshold 3 alarm condition is present
9 1 = Threshold 4 alarm condition is present
8 1 = (reserved)
7 1 = (reserved)
6 1 = (reserved)
5 1 = (reserved)
4 1 = (reserved)
3 1 = Phase C voltage active
2 1 = Phase B voltage active
1 1 = Phase A voltage active
• VT Ratio (MODBUS registers 1710 - 1711): The meter's configured external Voltage
Transformer ratio multiplied by 1000.
• CT Ratio (MODBUS registers 1712 - 1713): The meter's configured external Current
Transformer ratio multiplied by 1000.
• W/ VA/ Wh/ VAh Primary Unit of Measure (MODBUS register 1714): A power of ten showing
the configured Unit of Measure for Real and Apparent power and energy measurements:
0 = units (watts, VA)
3 = kilo units
6 = mega units
9 = giga units
• VAR/ Q/ VARh/ Qh Primary Unit of Measure (MODBUS register 1715): A power of ten
showing the configured Unit of Measure for Reactive and Q power and energy measurements:
0 = units (VAR, Q)
3 = kilo units
6 = mega units
9 = giga units
• Volt Primary Unit of Measure (MODBUS register 1716): A power of ten showing the configured
Unit of Measure for Volt measurements:
0 = units (volts)
3 = kilo units
6 = mega units
• Amp Primary Unit of Measure (MODBUS register 1717): A power of ten showing the
configured Unit of Measure for Amp measurements:
0 = units (amps)
3 = kilo units
6 = mega units
• Volt Primary Squared Unit of Measure (MODBUS register 1718): A power of ten showing the
configured Unit of Measure for Volts Squared measurements:
0 = units (volts squared)
3 = kilo units
6 = mega units
• Amp Primary Squared Unit of Measure (MODBUS register 1719): A power of ten showing the
configured Unit of Measure for Amp Squared measurements:
E-22
Appendix E - MODBUS Communications
These extended MODBUS holding registers come in a variety of formats. These formats are described
here.
Int
The Int type is a signed 16-bit integer number. It is the basic MODBUS register.
Long
The Long is two MODBUS registers sent consecutively to form a 32-bit value. The first register contains
the sign bit and the 15 most significant bits of the value. The second register contains the remaining 16
least significant bits.
Time
The Time format is three MODBUS registers sent consecutively to form a date-time group encoded thus:
Upper 8 bits Lower 8 bits
First register Month (1 - 12) Day (1 - 31)
Second register Year (0 - 199) Hour (0 - 23)
Third register Minute (0 - 59) Second (0 - 59)
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JEMStar User Manual
Mod10 x 3
The Mod10 x 3 format is three MODBUS registers sent consecutively to form a 12-digit decimal value
encoded thus:
First register: 4 least significant (of 12) digits of complete value, in binary
(0 - 9999)
Second register: 4 middle (of 12) digits of complete value, in binary (0 - 9999)
Third register: 4 most significant (of 12) digits of complete value, in binary
(0 - 9999)
Therefore, the complete value is (R3 * 10^8) + (R2 & 10^4) + R1. This format can accommodate values
from 0 to 999,999,999,999 decimal.
Display
The Display format varies depending on the exact definition of a given display item by the user. JEMStar
Displays can contain a numeric value expressed as a Long or a Mod x 3 format with a primary scaling
factor, a Long format without scaling, or a Time format.
Each Display has a corresponding Register Description (see Reg Desc below) that contains, among other
things, a "Format Type" field that explains how to interpret that Display's data.
LP Record
The Load Profile Record contains the Load Profile data for a single interval. This format consists of a
time stamp (in the Time format described here) followed by 1 to 12 pulse channels depending on the
meter's configuration. Each pulse channel is three MODBUS registers in the format R1 * R2 * 10^R3.
The first register is a pulse count, the second register is a pulse weight (in, for example, Watthours per
pulse), and the third register is a power of ten. The complete interval's accumulation for that channel is
found by multiplying the first register by the second register, then multiplying the result by 10 raised to
the power in the third register.
E-24
Appendix E - MODBUS Communications
LP Header
The Load Profile Header is a data structure that describes the JEMStar's implementation of Load Profile
for MODBUS retrieval:
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JEMStar User Manual
Reg Desc
Each JEMStar Display Register and Load Profile Channel has a corresponding "Register Description"
(Reg Desc) that tells the host system how to interpret its data.
Every Register Description contains 15 MODBUS registers that fully describes the Display or Load
Profile Channel. Four of these registers contain bit fields that detail the operation of the Display or
Channel.
Reg Type
The Reg Type register contains a number of bit fields that describe the basic type of the Display Register
or Load Profile channel.
Reg Type: (MSB)-> t t t a a a l l d d d n n n n n <-(LSB)
Where:
t t t is the Register Type:
0 = Numeric (Power) Display Register or Channel
1 = Time Display Register
2 = Status Display Register
3 = ID Display Register
4 = Unused Register
5 = Totalization Display Register or Channel
a a a is the Display Register or Channel Algorithm:
0 = Demand
1 = Consumption
2 = Average PF
3 = Peak Demand
4 = Instantaneous
5 = Thermal
6 = Peak Thermal
7 = Demand Prediction
E-26
Appendix E - MODBUS Communications
l l is the Demand Algorithm, and is used only for Demand, Peak Demand, or Peak Thermal Registers or
Channels:
For Demand Registers or Channels:
0 = Unused
1 = Past Interval Demand
2 = Present Interval Demand
For Peak Demand Registers:
0 = Peak Demand
1 = Time of Peak Demand
2 = Coincident Demand
3 = Date of Peak Demand
For Peak Thermal Registers:
0 = Peak Thermal
1 = Time of Peak Thermal
2 = Unused
3 = Date of Peak Thermal
d d d is the Display Update:
0 = Working (value updates at any time)
1 = Freeze (value updates on communications Freeze)
2 = Season (value updates on TOU Season Change)
3 = Billing Period Reset (value updates on BPR)
4 = Cumulative (Peak Demand value accumulates on BPR)
5 = Continuous Cumulative (Peak Demand value accumulates on BPR and Demand Interval)
n n n n n is a Selection Number that defines which Status, ID, or Time value, or Totalization channel,
this Display Register contains:
For Time Registers:
0 = Present Time - present value of the meter clock
1 = Last BPR Time - time of the last Billing Period Reset
2 = Last Freeze Time - time of the last communications Freeze
3 = Last Season Time - time of last Time of Use season change
4 = Next DST Time - time of next Daylight Saving Time change
5 = Present Date - present value of the meter clock
6 = Last BPR Date - date of the last Billing Period Reset
7 = Last Freeze Date - date of the last Register Freeze
8 = Last Season Date - date of the last Time of Use season change
9 = Next DST Date - date of the next Daylight Saving Time change
10 = Test Time Remaining - time remaining in meter Test Mode
11 = Demand Time Remaining - time remaining in present Demand Interval
12 = Days On Battery - number of days meter has used backup battery power (i.e.
cumulative outage time)
For Status Registers:
0 = Present Status - present System Status Word.
1 = Latched Status Word - "sticky" System Status Word. Shows conditions that have set a
Status bit in the System Status Word but have since gone away.
2 = Last BPR Status - System Status Word at last Billing Period Reset
3 = Last Freeze Status - System Status Word at last communications Freeze
4 = Last Season Status - System Status Word at last Time of Use season change
5 = Register Firmware Version - JEMStar register firmware version (no numeric value)
6 = Metrology Firmware Version - JEMStar metrology firmware version (no numeric
value)
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JEMStar User Manual
Quantity Type
The Quantity Type register describes the basic quantity being measured by the Display Register or Load
Profile channel. Quantity Type is valid only if the associated Reg Type indicates this is a Numeric or
Totalization Register.
(MSB)-> q q q q e e e d d d r r r r c i <-(LSB)
Where:
q q q q is the base electrical Measurement Quantity:
0 = Watts (Watthours)
1 = VAR (VARhours)
2 = VA (VAhours)
3 = Amps (Amphours)
4 = Q (Qhours)
5 = PF
6 = Volts
7 = Frequency
8 = Volts THD
9 = Amps THD
10 = External Count (Load Profile only)
11 = External Status (Load Profile only)
12 = Amps Squared (Amp Squared hours)
13 = Volts Squared (Volt Squared hours)
e e e is the Element or Phase on which the measurement is taken:
0 = No element - Not applicable to any element or line phase. (Frequency only)
1 = Polyphase - Sum or net of all phases. (If Channel Quantity is Volts or Volts Squared,
Polyphase means an average of all phases.)
2 = Phase A - Measured on Phase A.
E-28
Appendix E - MODBUS Communications
The Demand Quantity Type register describes the basic quantity being measured by an associated Peak
Demand Display Register. It uses the same bit assignments as Quantity Type described above. It is valid
only if the associated Reg Type indicates this is a Coincident Demand Display Register.
Reg Format
The Reg Format register identifies the MODBUS data format used by the associated Display Register or
Load Profile channel.
(MSB)-> 0 0 0 0 f f f f d d d d c c c c <-(LSB)
Where:
f f f f is the Register Format identifier:
0 = No value - Register or Channel contains no displayable information
1 = Int - Display contains a single MODBUS register, remaining 3 registers are not used.
(Display Registers only)
2 = Long - Display contains a Long (2 MODBUS registers), remaining 2 registers are not used.
(Display Registers only)
3 = Time - Display contains a Time (3 MODBUS registers), last register is not used. (Display
Registers only)
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JEMStar User Manual
4 = Long + scale - Display contains a Long (2 MODBUS registers), 1 unused register, and the
last register is a Scale (power of 10). (Display Registers only)
5 = Mod x 3 + scale - Display contains a Mod x 3 (3 MODBUS registers) and the last register is a
Scale (power of 10). (Display Registers only)
6 = Load Profile channel - Display contains one Value (1 MODBUS register), one Multiplier (1
MODBUS register), and a Scale (power of 10). (Load Profile channels occupy only 3 MODBUS
registers.) (Load Profile channels only)
d d d d is the total number of digits of the value to be displayed. (Only for Numeric or Totalization
Display Registers.)
c c c c is the number of decimal places of the value to be displayed, and is part of the total number of
digits displayed. (Only for Numeric or Totalization Display Registers.)
Reg ID Number
The Identification number assigned by the user to this Display Register, or the Load Profile Channel
Number. The decimal value of this number is displayed with the Display Register.
Text Description
20 bytes of text, padded with nulls, that the user assigned to be displayed with this Display Register. This
will contain all nulls for Load Profile channels.
E-30
APPENDIX F
ANSI TABLES COMMUNICATION
INTRODUCTION
The utility metering industry – utility companies, equipment vendors, government and standards
agencies – has created a standardized method of retrieving meter data. The ANSI Standard C12.19 -
1997 “Utility Industry End Device Data Tables” (or “ANSI Tables”) describes a set of data tables that
are used to represent all types of metering data. The specification defines the data structures used to
represent data involved in the configuration, control, and reading of utility meters. This does not define
any process or behavior – it is strictly intended for data structure (table) definitions. It is recommended
that you review the Standard before operating the JEMStar meter with ANSI Tables Protocol. Note that
the Standard does not require the entire set of Data Tables to be implemented.
TABLE ORGANIZATION
ANSI Data Tables are numbered and grouped into “Decades” that are associated with a particular
metering function. For example, Decade 0 (Tables 00 - 09) describes the end device (meter)
configuration, identification, and procedural capabilities. Decade 1 (Tables 10 - 19) describes data
sources such as device inputs, units of measure, etc.
Individual tables are built from basic data types that are also defined in ANSI C12.19. These basic types
include Boolean, integer, character, and floating-point representations of various sizes. Basic types are
collected into arrays, and combinations of singles and arrays are collected into tables.
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JEMStar User Manual
COMMUNICATION METHODS
Three related ANSI Standards define the protocols for transmitting ANSI Tables over various
communication channels. The JEMStar meter is fully compliant with all communication types.
• ANSI C12.18-1996, “Protocol Specification for ANSI Type 2 Optical Port”
• ANSI C12.21-1999, “Protocol Specification for Telephone MODEM Communication”
• ANSI C12.22, “Protocol Specification for Interfacing to Data Communication Networks”
(unapproved draft)
F-2
Appendix F - ANSI Tables Communication
Optical Port
If a JEMStar is configured for ANSI Tables on the Optical port, it will automatically use the C12.18
Optical Port protocol. For connecting an Optical Adapter to the meter, refer to the section titled
“Communication Ports” in Chapter 2 of this manual.
Modem Port
If a JEMStar is configured for ANSI Tables on the Modem port, it will automatically use the C12.21
Telephone Modem protocol. For connection details, refer to the section titled “Communication Ports” in
Chapter 2 of this manual.
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JEMStar User Manual
Decade 0
Decade 0 – Device Configuration, Identification, and Procedure Tables
Table Title Description Read /
No. Write
00. General config General info on end device configuration, data formats R
01. Manufacturer ID Manufacturer, HW and FW revision numbers R
02. Device Nameplate Nameplate data (form, class, voltage, freq, etc.) R
03. ED_MODE Present operating mode, present error / warning status R
Status
04. Pending Status Indicates pending status of tables in the meter
05. Device Device serial number R
Identification
06. Utility Utility and installation identification R
Information
07. Procedure Initiate Activate device procedures (BPR, etc.) * W
08. Procedure Results of previous Procedure Initiate (Table 07) write R
Response
09. (undefined)
F-4
Appendix F - ANSI Tables Communication
Decade 1
Decade 1 – Data Source Tables
Table Title Description Read /
No. Write
10. Dimension Sources Maximum dimensions and end device capabilities
Limiting
11. Actual Sources Actual parameters configured in device R
Limiting
12. Unit of Measure Units of Measure, calculation methods (VA, etc.) R
13. Demand Control Demand interval, subinterval, and related info R
14. Data Control Data source selections (?) R?
15. Constants ? R?
16. Source Definition Available data sources selectable by other tables (such as Table 14)
17. (undefined)
18. (undefined)
19. (undefined)
Decade 2
Decade 2 – Register Tables
Table Title Description Read /
No. Write
20. Dimension Maximum dimensions of measured data registers
Register Limiting
21. Actual Register Actual function values for registers R
22. Data Selection Grouped lists of source indices into Table 16.
23. Current Register Current Register Data R
Data
24. Previous Season Register Data as of most recent Season Change R
Data
25. Previous Demand Register Data as of most recent Demand Reset R
Reset Data
26. Self Read Data Register Data as of most recent Self Read event R
27. Present Register Lists of source indices into Table 16.
Selection
28. Present Register Present demand and values selected by Table 27
Data
29. (undefined)
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JEMStar User Manual
Decade 3
Decade 3 – Local Display Tables
Table Title Description Read /
No. Write
30. Dimension Maximum dimensional values for local display operation
Display Limiting
31. Actual Display Actual dimensional values for local display operation R
32. Display Source Select source data for local display R?
33. Primary Display Configuration of Primary display list (data, timing, scroll, etc.)
List
34. Secondary Configuration of Secondary display list (data, timing, scroll, etc.)
Display List
35. (undefined)
36. (undefined)
37. (undefined)
38. (undefined)
39. (undefined)
Decade 4
Decade 4 – Security Tables
Table Title Description Read /
No. Write
40. Dimension Maximum number of passwords and security access levels in end
Security Limiting device
41. Actual Security Actual number of passwords and security access levels in end R
Limiting device
42. Security Passwords; Read, Write, and Execute permission flags R?
43. Default Access Default table and procedure access permissions (for tables not R?
Control included in Table 44)
44. Access Control Table and procedure access permissions for tables not using default R?
access control
45. Key Authentication and / or encryption keys R?
46. (undefined)
47. (undefined)
48. (undefined)
49. (undefined)
F-6
Appendix F - ANSI Tables Communication
Decade 5
Decade 5 – Time and TOU Tables
Table Title Description Read /
No. Write
50. Dimension Limiting Maximum capabilities for Date & Time and TOU control
Time and Time of Use
51. Actual Time and TOU Actual capabilities for Time & Date and TOU control R
Limiting
52. Clock Real time clock R
53. Time Offset Time zone offset and DST information R
54. Calendar Schedule definition table for TOU
55. Clock State Real time clock information R?
56. Time Remaining Predictive time quantities
57. (undefined)
58. (undefined)
59. (undefined)
Decade 6
Decade 6 – Load Profile Tables
Table Title Description Read /
No. Write
60. Dimension Limiting Maximum capabilities of Load Profile
Load Profile
61. Actual Load Profile Actual Load Profile capabilities R
Limiting
62. Load Profile Control Data sources and formats used In Load Profile R
63. Load Profile Status Status of each Load Profile data set R?
64. Load Profile Data Set Load Profile data information, set 1 R
1
65. Load Profile Data Set Load Profile data information, set 2
2
66. Load Profile Data Set Load Profile data information, set 3
3
67. Load Profile Data Set Load Profile data information, set 4
4
68. (undefined)
69. (undefined)
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JEMStar User Manual
Decade 7
Decade 7 – History and Event Logs
Table Title Description Read /
No. Write
70. Limiting Log Maximum size and capabilities of History and Event Logs
Dimensions
71. Actual Log Actual size and capabilities of History and Event Logs.
Dimensions
72. Event Events supported by end device
Identification
73. History Log Defines History Log codes to be written to History Log.
Control
74. History Log Data The History Log contents
75. Event Log Control Defines Event Log codes to be written to the Event Log.
76. Event Log Data The Event Log contents
77. (undefined)
78. (undefined)
79. (undefined)
Decade 8
Decade 8 – User Defined Tables
Table Title Description Read /
No. Write
80. Dimension Maximum values and control parameters for user-defined
Function Limiting tables.
81. Actual Function Actual values and control parameters for user-defined tables.
Limiting
82. List Data elements used in the generation of user defined tables.
83. Selection Selects data elements used in user-defined tables.
84. First User Defined User defined table 1
85. Second User User defined table 2
Defined
86. Third User Defined User defined table 3
87. Fourth User User defined table 4
Defined
88. Fifth User Defined User defined table 5
89. Sixth User Defined User defined table 6
F-8
Appendix F - ANSI Tables Communication
Decade 9
Decade 9 – Telephone Control
Table Title Description Read /
No. Write
90. Dimension Maximum dimensions for telephone control data
Telephone
Limiting
91. Actual Telephone Actual dimensions for telephone control data
Limiting
92. Global Parameters General parameters for call answer and originate
93. Originate Call originate parameters
Communication
Parameters
94. Originate Schedule Call out schedule
95. Answer Call answer parameters
Communication
Parameters
96. Call Purpose Reason for most recent call out R
97. Call status Progress of most recent calls to each phone number
98. (undefined)
99. (undefined)
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GLOSSARY
Apparent Power
The product of the applied voltage and current in an ac circuit. Apparent power, or volt-amperes, is not
the real power of the circuit because the power factor is not considered in the calculation. JEMStar
calculates Apparent Power = Watts 2 + VARs 2
ARO
At Rated Output
Billing Period
The period of time (commonly a month) between readings of a meter, when those readings are used for
billing a power customer. Also, the period of time between two consecutive demand resets.
Billing Read
A Billing Read is the task of reading billing information from the meter front panel. If the billing
information is required to be available to anyone, it can be programmed into the Normal display list (See
"Casual" Read).
Burden
Load imposed by a device on an input circuit, expressed in ohms or VA.
"Casual" Read
A "casual" read is the ability to see measurements on a sealed, functioning meter without breaking a seal
or otherwise violating the meter's security. The type and amount of information available during a casual
read can be selected by the meter setup programmer using JEMWare.
For example, any non-secure readings may be placed in the Normal display list. If nothing is to be
displayed to unauthorized users, the programmer may place the Blank or Segment Check display items in
the Normal list. Consult the JEMWare user’s manual for full configuration details.
Daily Schedule
The daily schedule is an array of times and rates, and it determines the moment at which a TOU period
changes.
Demand
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JEMStar User Manual
The average of some measurement over a defined period of time, traditionally calculated by
accumulating the integrated measurement over the defined period (the "demand interval") and dividing
by the time.
Demand Deferral
A period immediately following a power outage during which demands are not calculated. It is
determined by the number of demand-interval closures following the power outage.
Demand Prediction
An optional feature that calculates and displays the Demand value expected at the end of the present
demand interval before the interval is completed. Demand Predictions may be used to monitor a load in
order to prevent setting a new Peak Demand.
Demand Reset
A scheduled or user-initiated event that causes maximum demands to be zeroed and certain other
calculations to occur.
DNP
Distributed Network Protocol: a serial communication protocol used in instrument networking. See
Appendix D.
Element
A voltage and current input pair to a meter or transducer, typically from the same phase. A half element
takes advantage of mathematical relationships present in a three phase power system to eliminate the
need for one voltage measurement.
Full Scale
A reference condition corresponding to the highest rated value of a given measurement. For watts, this
condition occurs at the user’s input voltage, class current rating, and unity power factor. For VARs, full
scale is at the user’s input voltage, class current, and zero power factor.
Holiday
For TOU purposes, a holiday is a date contained in the holiday schedule.
Holiday Schedule
A holiday schedule is an array of dates (in seconds time format at midnight) within the TOU schedule
that enables the meter to identify holidays.
Instantaneous Quantities
Instantaneous quantities are short-term average or RMS measurements of electrical characteristics in a
circuit. Instantaneous quantities are suitable for developing Instantaneous Register, Thermal Demand, or
analog outputs.
Integrated Quantities
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Glossary
Integrated quantities are power measurement quantities that are integrated over time, and which may be
accumulated. Integrated quantities are used for developing Consumption, Fixed or Sliding Window
Demand (Peak or Coincident), Load Profile, or pulse outputs.
Interval
A period over which a demand is calculated consisting of one or more subintervals.
IRLED
Infrared light-emitting diode, such as the optical port on the JEMStar meter.
KYZ
A meter output that indicates energy by toggling a Form-C contact output at a frequency proportional to
power flow. Each transition represents some constant amount of energy (typically referred to as Ke,
"energy constant") that has been consumed. JEMStar mimics this function by allowing the user to
configure two solid-state contact outputs into a similar arrangement.
Leading Zero(es)
The main section of the meter’s LCD readout can be configured (with JEMWare) to fill in unused
display digits with either blanks or zeros. “Leading Zeroes” inserts “0” digits to the left of the most
significant digit until all display positions are filled (there can be 6 or 8 digit positions, depending upon
user-configuration).
LLC
Line Loss Compensation: the ability of an instrument to measure or calculate the power lost in an
imperfect conductor and to use that figure to modify its power or energy readings.
Load Linearity
Specifies the maximum deviation of performance in percent registration over a range of current (load)
assuming all other conditions at nominal reference conditions.
Load Profile
A record of energy consumption stored periodically (typically every 1 to 60 minutes) and sequentially.
Each stored "interval" (one record) contains one or more "channels" (a single integrated quantity
accumulated during the interval just ended).
Loss Compensation
A generic term used to include both TLC and LLC.
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JEMStar User Manual
Measurement Quantity
A single measurable characteristic of power flow in a circuit, or a commonly used combination of
measurement quantities. E.g. Volts Phase A, Watthours Delivered Total.
MODBUS™
A standard serial communication protocol used by programmable controllers.
Null Modem
Cable that emulates a modem to enable the connection of two DTE (data terminal equipment) devices
such as any two devices that would communicate with a modem (DCE) device.
Peak Demand
(a.k.a. Maximum Demand) The highest demand reading in a Billing Period.
Phase
The timing relationship between two signals of the same frequency, expressed as an angle. E.g. the delay
between voltage and current waveforms in an AC circuit, or between voltage waveforms in different
circuits.
One of (usually) three circuits in a polyphase power distribution system. Each phase may be treated as an
individual power source that is synchronized to the other phases in the system.
Polyphase
The sum, average, or combination (as appropriate) of measurements from all phases input to a meter.
Pulse
A state change in either direction of a binary metering signal.
Register
Used to refer to specific quantities to be displayed or retrieved.
Register Assembly
The term used to refer to the hardware implementation of the display or control of the I/O functions of
the meter.
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Glossary
RMS
Root Mean Square: the equivalent DC value of a periodic (AC) signal. 5 amps RMS delivers the same
amount of power to a given load as 5 amps DC.
Season
A season is a range of dates whose start date is contained in the season schedule in seconds time format.
Season Schedule
A season schedule is an array of dates within the TOU schedule that enables the meter to identify the
seasons.
Special Event
An event stored in load-profile data such as a register freeze, power fail, time set, etc.
Storage Register
A copy of a quantity which could be a displayable register and is saved when triggered by a demand
reset.
Subinterval
The increment of time in which demand calculations are updated.
TA
Test Amperes; equal to ½ Class Amps
THD
Total Harmonic Distortion: a measure of the amount of harmonic content in a periodic signal, expressed
as a percentage. A pure sine wave at the fundamental frequency has 0% THD.
Thermal Demand
A measurement filtered through a time delay such that step changes in the measurement are reflected
slowly in the output. Commonly used to simulate the effects of current heating on power distribution
equipment.
Threshold Alarms
JEMStar can be configured to monitor any Register and (if the proper option module is installed)
generate a contact closure output based on the register's value. JEMStar compares the selected Register
against the setpoints once per second.
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JEMStar User Manual
Time
Time indicates hours, minutes, and seconds.
TLC
Transformer Loss Compensation: the ability of an instrument to measure or calculate the power lost in an
imperfect transformer and to use that figure to modify its power or energy readings.
Total Registers
Those JEMStar registers that are not TOU registers are called total registers. The total registers always
are active.
TOU Period
A selected duration of time during which the consumption, demand, and other information are assigned
to a set of Time Of Use registers.
TOU Register
A TOU register is a register of the JEMStar meter that, for a designated TOU period, accumulates and
may display amounts of electrical energy, demand, or other quantities measured or calculated.
TOU Schedule
The TOU schedule is a static, externally configured database within the meter. The data base contains
information that allows the meter to determine the present TOU period based upon the real date and time
of the meter.
VA
Volt Amperes or Volt Amps: the product of voltage and current in a circuit regardless of phase.
Typically expressed in RMS units, this is also called "apparent" power. JEMStar calculates VA
vectorially.
VA = Watts 2 + VARs 2
VAh
VA hour: VA integrated over time to produce a measurement that may be accumulated.
VAR
Volt Amps Reactive: the product of voltage and current in a circuit, times the sine of the phase shift
between the two. Typically expressed in RMS units. The unit of "reactive" or "imaginary" power.
VARh
VAR hour: VAR integrated over time to produce a measurement that may be accumulated.
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Glossary
W
Watt: the product of voltage and current in a circuit, times the cosine of the phase shift between the two.
Typically expressed in RMS units. The unit of "real" power.
Wh
Watt-hour: W integrated over time to produce a measurement that may be accumulated.
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PROCEDURES FOR FACTORY REPAIR AND RETURN
A. Obtain a Returned Material Authorization (RMA) number by calling the AMETEK Repair
Department and giving the following information:
B. Enclose the information with the equipment and pack in a commercially accepted
shipping container with sufficient packing material to insure that no shipping damage will
occur. Mark the outside of the container with the RMA number.
Ship to the appropriate location:
C. Your equipment will be tested, repaired, and inspected at the factory. Normal factory
turn-around is ten working days or less (excluding shipping time).
WARRANTY — AMETEK warrants equipment of its own manufacture to be free from defects in
material and workmanship, under normal conditions of use and service. AMETEK will replace
any component found to be defective, upon its return, transportation charges prepaid, within
one year of its original purchase. AMETEK will extend the same warranty protection on
accessories that is extended to AMETEK by the original manufacturer. AMETEK assumes no
responsibility, expressed or implied, beyond its obligation to replace any component involved.
Such warranty is in lieu of all other warranties expressed or implied.