Housekeeping Tender for Canara Bank
Housekeeping Tender for Canara Bank
College, Dwarakanath Bhavan, No. 29, K R Road, Basavanagudi, Bengaluru . October 2020
MAINTENANCE CELL
PREMISES AND ESTATE SECTION,
G A WING, HEAD OFFICE,
NO. 112, J C ROAD,
BENGALURU-560002
TENDER DOCUMENT
FOR
HOUSEKEEPING
&
GENERAL CLEANING
WORKS
IMPORTANT
To be submitted in a sealed cover along with EMD super scribing the name of the work and name
and address of the tenderer
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Canara Bank, Maintenance Cell, Premises & Estate Section G A Wing, Head Office, Bengaluru-560 002
Tender Document for Housekeeping & General cleaning works at Canara Bank, Staff Training
College, Dwarakanath Bhavan, No. 29, K R Road, Basavanagudi, Bengaluru . October 2020
Sealed tenders on lumpsum rate basis are invited from eligible Contractors for
providing Housekeeping and general cleaning works at CANARA BANK, STAFF
TRAINING COLLEGE, DWARAKANATH BHAVAN, No. 29, K R ROAD, BASAVANAGUDI,
BENGALURU-560 004 for three years period. Tender Documents may be downloaded
from our Bank Website www.canarabank.com.
Earnest Money : Rs. 25,000/- (Twenty five thousand only)by
crossed demand draft payable at
BENGALURU in favour of ‘CANARA BANK,
HEAD OFFICE, BENGALURU’.
Pre-bid Meeting date & Time 1. Pre-bid meeting will be held on 17/10/2020
at 03.00 pm
Venue: Canara Bank,
Head Office Auditorium,
#112 J C Road ,Bangalore-02
2. Pre bid queries should be submitted as per
Schedule-A.
3. Pre-bid queries shall be sent to E-mail
homaintenance@canarabank.com
Must reach us on or before 15/10/2020.
Subject of the email should be given as “Pre
Bid Queries ’’. Queries reaching afterwards
will not be entertained.
Last date & time of submission of : On or before 03.00 PM, 22.10.2020 as per
tender instructions in the tender documents
Place of Submission and opening of : Canara Bank,
Bids Maintenance Cell, G A Wing,
Head Office,
No. 112, J C Road, Bengaluru.
Time and date of opening of : 03.00PM on 23.10.2020
Technical bid
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Canara Bank, Maintenance Cell, Premises & Estate Section G A Wing, Head Office, Bengaluru-560 002
Tender Document for Housekeeping & General cleaning works at Canara Bank, Staff Training
College, Dwarakanath Bhavan, No. 29, K R Road, Basavanagudi, Bengaluru . October 2020
Components of Tender : Part A – NIT
Part B – General Rules & Instructions to
tenderer
Part C – Eligibility criteria for shortlisting
Part D – General Conditions of Contract
Part E – Details of the Building
Part F – Scope of works
Schedule A: Annexure A, B & C
Part G – Price bid
SENIOR MANAGER
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Canara Bank, Maintenance Cell, Premises & Estate Section G A Wing, Head Office, Bengaluru-560 002
Tender Document for Housekeeping & General cleaning works at Canara Bank, Staff Training
College, Dwarakanath Bhavan, No. 29, K R Road, Basavanagudi, Bengaluru . October 2020
PART B – GENERAL RULES AND INSTRUCTIONS TO THE TENDERER
1. Sealed Tenders for the works as per the Scope of Works detailed in PART-F
are hereby invited from eligible Contractors as per the eligibility criteria of this
tender (PART-C).
3. The sealed tenders will be received by the Senior Manager, Maintenance Cell,
G A Wing, Head Office, No. 112, J C Road, BENGALURU on or before the last
date and time of submission specified in Notice Inviting Tender(NIT).
4. The tenders will be opened at Canara Bank, Maintenance Cell, G A Wing, Head
Office, No. 112, J C Road, BENGALURU-560 002 on 23.10.2020 at 3.00pm.
5. The local address of the Contractors, the name of the person to whom all the
correspondence are to be addressed should be indicated with telephone
number (both office and residence), mobile number and email ID.
7. Tenderers shall fill in all the required particulars in the blank space provided for
this purpose in the tender documents and also sign in each and every page of
the tender document before submitting tender.
9. In case the rate quoted in figures differs from those quoted in words, the rates
quoted in words will be taken as the tendered rate and shall be binding on the
tenderer.
10. In quoting rates, the tenderers are advised to take into account all factors
including any fluctuations in market rates. No claim for enhanced rates
will be entertained on this account after acceptance of the tender or
during the currency of the contract.
11. The rate to be quoted by the tenderer shall be firm and shall cover and include
cost of all materials required for upkeep of the premises, wages to the
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Canara Bank, Maintenance Cell, Premises & Estate Section G A Wing, Head Office, Bengaluru-560 002
Tender Document for Housekeeping & General cleaning works at Canara Bank, Staff Training
College, Dwarakanath Bhavan, No. 29, K R Road, Basavanagudi, Bengaluru . October 2020
labourers, supervisors, equipments deployed, contractors profit, transportation
charges and all statutory levies, taxes such as “Goods & Services Tax(GST),
PF, ESI, etc. The rates shall be quoted on the format as per Part-F.
12. The tenderer shall note that no claim for enhancement of rates, on the ground
that cost of materials, labour has increased, existing statutory levies have been
increased, after tender, or in any other ground, will not be entertained at any
cost.
13. The rate quoted in the tender shall remain valid for a period of “THREE
MONTHS” from the date of opening tender, for acceptance by Bank. The
quoted rates shall be firm for the contract period and no escalation in rates are
payable on any grounds.
14. Before tendering, the tenderers are advised to inspect the site of work
and its environments and be well acquainted with the actual working and
other prevailing conditions. The tenderer should specifically note that it is
tenderers responsibility to provide all items which are not specifically mentioned
in the scope of works, but which are necessary to complete the subject
services.
15. The bank will not be bound to accept the lowest tender and reserves the right
to accept or reject any or all the tenders without assigning any reason
whatsoever.
16. No employee of Canara Bank shall be engaged by the contractor during the
course of carrying out the works.
17. The tenderer shall deposit a sum of Rs. 25,000/- Earnest Money Deposit along
with the tender document. This EMD (Earnest Money Deposit) shall be in the
form of demand draft from any nationalised bank or from a scheduled bank
drawn in favour of Canara Bank, Head Office, Bengaluru.
18. The contractor has to maintain an attendance register of the persons employed
and the same will be inspected daily by the Bank’s Officer-in-charge.
19. If any of the labour employed by the contractor is found to be under performing
or any misbehaviour is found/reported while on duty, Bank reserves the right to
ask for a suitable substitute.
20. No alternations or additions are to be made by the Contractors to the tender
document. Violation of this instruction will attract rejection of the tender at the
discretion of the bank.
21. Tender shall be quoted on prescribed Form only and quoting in any other from
will be rejected. All rates shall be quoted on the proper form of the tender alone.
Quoted rates and units different from prescribed in the tender schedule will be
liable for rejection.
22. If any tenderer withdraws his tender before the said period or masks any
modifications in the terms and conditions of the tender which are not acceptable
to the Bank, then the Bank shall, without prejudice to any other right or remedy,
be at liberty to forfeit full value of the EMD as aforesaid.
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Canara Bank, Maintenance Cell, Premises & Estate Section G A Wing, Head Office, Bengaluru-560 002
Tender Document for Housekeeping & General cleaning works at Canara Bank, Staff Training
College, Dwarakanath Bhavan, No. 29, K R Road, Basavanagudi, Bengaluru . October 2020
23. All the parts of this tender documents i.e., Tender Notice, Eligibility Criteria,
General Rules and Instructions to tenderers, offer letter, General conditions of
contract, Annexures, technical specifications shall form a part of the contract
document.
24. The EMD of unsuccessful tenderers shall be returned within 15 days after
award of work.
25. The EMD of successful tenderers shall be returned within 15 days after
submission of Performance Guarantee.
26. The billing will be done once in a month. The payment will be made to the
contractor after deducting applicable TDS as per Income Tax Act 1961.
27. If the contractor fails to make arrangements for upkeep, on premature
termination by the contractor, Bank at its discretion may avail the services of
third party at the entire cost and risk of the contractor.
28. The service provider should open an account with Canara Bank and arrange to
open Bank account for the housekeeping and general cleaning personnel
deployed by them at Canara Bank No. 112, J C Road, Head Office, Bengaluru.
Payment of wages to the housekeeping and general cleaning work personnel
will be made by the service provider from their account with Canara Bank to the
housekeeping and general cleaning personnel deployed by them.
29. The Contractor shall be responsible for proper maintenance of all Registers,
Records and Accounts as required under the applicable laws/statutory
provisions and or Rules/Regulations framed there under. The Contractor shall
be responsible for maintaining record pertaining to payment of Wages Act and
also for depositing the P F contributions, if required, with authorities concerned.
The Contractor must maintain the following register:-
a. Attendance Register on form XVI(16)
b. Wages Register on form XVII(17)
c. Leave Register
d. Overtime Register on form XXIII
e. Register of fines on form XXI(21)
f. Register of advances on form XXII(22)
g. Register of persons engaged in Form XIII
The Contractor shall adhere to strict norms of know your employee and submit
the Bio-data of all his/her employees together with certified copies of Identity
and address Proofs. It is also necessary on his part to have independent/police
verification of the credentials of all their employees who are placed at the work
in Bank’s building.
COMPETENT AUTHORITY
CANARA BANK,
MAINTENANCE CELL,
G A WING, HEAD OFFICE.
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Canara Bank, Maintenance Cell, Premises & Estate Section G A Wing, Head Office, Bengaluru-560 002
Tender Document for Housekeeping & General cleaning works at Canara Bank, Staff Training
College, Dwarakanath Bhavan, No. 29, K R Road, Basavanagudi, Bengaluru . October 2020
PART C – ELIGIBILITY CRITERIA FOR SHORTLISTING
The evaluation will also involve inspection of works, buildings/projects under their
Maintenance upkeep, discussion with Agency and feedbacks from the clients. The
Agency may also be furnish additional information, if any, to ensure clarity on
deliverables.
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Canara Bank, Maintenance Cell, Premises & Estate Section G A Wing, Head Office, Bengaluru-560 002
Tender Document for Housekeeping & General cleaning works at Canara Bank, Staff Training
College, Dwarakanath Bhavan, No. 29, K R Road, Basavanagudi, Bengaluru . October 2020
PART D – GENERAL CONDITIONS OF THE CONTRACT
DEFINITIONS:
BANK shall means “Canara Bank” Head Office, or its authorised representatives.
CONTRACTOR shall means the successful tenderer to whom the work is awarded.
SITE means “CANARA BANK, STAFF TRAINING COLLEGE, DWARAKANATH
BHAVAN, No. 29, K R ROAD, BASAVANAGUDI, BENGALURU-560 004.
CONTRACT means this “NIT” (Notice Inviting Tender) and its components.
1. SECURITY DEPOSIT:
1.1. The successful bidder should submit a Security Deposit for 10% value of
the contract within fifteen days from the date of acceptance of the tender for due
performance of the Contract.
1.3. The Performance Bank Guarantee should be valid for 48 months from the
Date of commencement of contract. The guarantee should also contain a claim
period of three months from the last date of validity.
1.4. The performance bank guarantee will be returned to the bidder within 15
days after completion of Contract period subject to satisfactory performance and
on the contractor rendering a No Demand and No Due Certificate, and after
adjusting any sums due to Canara Bank from the contractor.
1.5. The Bank shall invoke the Performance Bank Guarantee before the expiry
the expiry of validity, if the successful bidder breaches the contract or fails to
complete his/her obligations under the contract. The bank shall notify the bidder
in writing before invoking the bank guarantee. The proceeds of the Performance
Bank Guarantee shall be payable to the Bank.
2. Canara Bank shall have the right to withhold payment of, or make recoveries from
claims due to the contractor in respect of any loss or damage caused or occasioned
in respect of the properties of Canara Bank under the terms and conditions of this
Contract or any payment necessitated due to the infringement of any statutory
obligations by the contractor.
3. The contractor shall not transfer or sublet the work to anyone without the prior
written approval of Canara Bank.
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Canara Bank, Maintenance Cell, Premises & Estate Section G A Wing, Head Office, Bengaluru-560 002
Tender Document for Housekeeping & General cleaning works at Canara Bank, Staff Training
College, Dwarakanath Bhavan, No. 29, K R Road, Basavanagudi, Bengaluru . October 2020
negligence of the service employed by the contractor or for any loss or damage
caused or occasioned by himself, his agents or workmen in respect of the property
of Canara Bank, the contractor shall be personally responsible and shall make
good the loss forthwith.
5. Whenever under the contract any sum of money shall be recovered from, or
payable by the contractor, the same shall be paid by the contractor on demand
such amount may also be deducted from any sum due, or from any sum which at
any time there after becomes due to the contractor under his
6. If Canara Bank engages workers to complete any part or whole of the work as per
this contract for any period, due to failure of the contractor to engage adequate
number of workers, in that event, contractor has to reimburse to Canara Bank, the
extra cost involved on this account.
7. All activities of work done shall be entered in a register daily so that complete
record is obtained of all work performed under this arrangement, and signed and
dated by both parties viz., persons authorised for and on behalf of Canara Bank
and the contractor each day on completion of work.
8. Without prejudice to any rights or remedies under this agreement if the contractor
dies, the Canara Bank authorities shall have the right to terminate this agreement
without any liability whatsoever as regards execution of the work for the balance
contract period after the death of the contractor.
9. TERMINATION:
(b) Canara Bank shall be at liberty to terminate the contract by issuing one
month’s notice to the contractor without assigning any reason whatsoever.
Bank shall not entertain any claim compensation by Contractor for such
termination of contract.
10. The contractor shall follow such Act, rules and regulations of the State/Central
Government that are in force and that may be framed from time to time for
completion of work, Canara Bank shall not be responsible for any infringement of
the various statutes in force by the contractor.
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Canara Bank, Maintenance Cell, Premises & Estate Section G A Wing, Head Office, Bengaluru-560 002
Tender Document for Housekeeping & General cleaning works at Canara Bank, Staff Training
College, Dwarakanath Bhavan, No. 29, K R Road, Basavanagudi, Bengaluru . October 2020
11. The contractor shall take, at his own cost the necessary licence from statutory
authorities in respect of this work. The expenses in completing the formalities in
executing the agreement including on stamp paper will also be met by the
contractor.
12. Any additional items of work not covered by the contract shall be at a rate agreed
by mutual discussion between the contractor and the Bank.
13. STATUTORY DEDUCTION towards INCOME TAX will be made as per Rules.
Income Tax will be deducted in every monthly bills payable to contractor.
15. Payment to the labourers shall be paid on 7th of every month and confirmed to the
Bank.
16. The challans and other documents with regard to ESI/PF/pay slip should be
submitted along with monthly bill.
17. Goods & Services Tax (GST) charged by the Contract shall be reimbursed after
production of receipts.
18. LABOUR:
18.1 The Contractor shall employ suitable labour to maintain the required quality of
Cleaning to the satisfaction of the Bank.
18.2 The contractor shall furnish to the Bank at the intervals specified by the Bank, a
Distribution of the number and description of labour employed in carrying out
Works. The contractor shall submit on the 4th and 19th of every month to the Bank
a statement showing in respect of the second half of the preceding month and the
first half of the current month (i) the number of labourers employed by him on the work
(ii) their working hours (iii) the wages paid to them (iv) the accidents that occurred
during the said fortnight showing the circumstances under which they happened and
the extent of damage and injury caused by them and (v) the number of female workers
who have been allowed maternity benefits as provided in the maternity benefit Act,
1961 or Rules made there under and the amount paid to them.
18.3 The contractor shall apply and obtain licence under the contract labour(R&A) Act
1970 and comply with the relevant provision of this Act, in respect of the labour
employed by him for executing this contract. The contractor shall furnish necessary
returns to the authority through Bank.
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Canara Bank, Maintenance Cell, Premises & Estate Section G A Wing, Head Office, Bengaluru-560 002
Tender Document for Housekeeping & General cleaning works at Canara Bank, Staff Training
College, Dwarakanath Bhavan, No. 29, K R Road, Basavanagudi, Bengaluru . October 2020
18.4 The minimum age of the labour employed shall not be below 18 years.
18.5 The Contractor shall comply with the provisions of the Workmen’s Compensation
Act 1923, the Payment of the Wages Act 1936, Factories Act, Minimum Wages Act
1948, Employment of Children Act 1938, Employers Liability Act 1938, Industrial
Disputes Act 1947 and other Act of Central or States, that may be applicable to him.
He shall be liable to pay all such sum, or sums that may become payable as
contribution, compensation, penalty, fine or otherwise, which the provision of the said
Acts, to or on behalf of any workmen employed by; the contractor by an authority
empowered under the relevant Act. Any cost incurred by Canara Bank in connection
with any claim or proceedings under the said Acts or in respect of loss, injury or
improper performance of this contract by the contractor, is workmen, servant and any
money which may become payable to Canara Bank as aforesaid shall be deemed to
be deducted by Canara Bank or may be recovered by the management of Canara
Bank from the contractor in the other manner.
18.6 The contractor should take independent code numbers under EPF Act 1952 and
ESI Act 1948 and shall cover his workmen under the Employees Provident Fund
schemes and Employees State Insurance Act 1948 and show the proof of payment of
subscriptions/contributions to the concerned authorities at periodical intervals. Both
in respect of ESI/EPF the contractor shall obtain necessary declaration forms from his
employees and obtain individual insurance and PF number and shall furnish to the
Bank every month, necessary proofs for having made remittance of ESI and PF
contributions in respect of all contract labourers engaged by him.
18.7 As regards Employees State Insurance Act, the contractor shall submit copies
of the challans of contribution remittance (both the employees contributions and his
own contribution there on) to the ESI corporation in respect of the employees engaged
in Canara Bank by him for this work for the relevant period before any payment is
released by Canara Bank.
18.8 As regards the Employees Provident Fund and Miscellaneous Provision Act 1952
and rules and regulations and schemes framed there under, he shall be liable to pay
employees compensation under the Act in respect of all labour employed by him for
the execution of the contract. For this purpose, he shall indicate the code number
obtained by him from the Regional Provident Fund Commissioner and produce the
Photostat copy of the challan receipt of monthly remittance. He shall also furnish such
returns as are due under the Act to be sent to the appropriate authorities through
Canara Bank.
18.9 The contractor is required to take Insurance for all the workers employed on the
works towards payments for workmen compensation. The Insurance has to be taken
within 15 days of the award of work and has to be provided at the signing of the
agreement. The contractor shall be fully responsible for the consequences arising out
of default and the Bank may treat it as breach of Contract and reserves the right to
terminate the contract.
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Canara Bank, Maintenance Cell, Premises & Estate Section G A Wing, Head Office, Bengaluru-560 002
Tender Document for Housekeeping & General cleaning works at Canara Bank, Staff Training
College, Dwarakanath Bhavan, No. 29, K R Road, Basavanagudi, Bengaluru . October 2020
18.10 The contractor shall pay wages to his workmen at the rates as applicable under
the Minimum Wages Act per Central Government guidelines for unskilled and for
semiskilled/equivalent categories. The contractor shall disburse the wages in the
presence of the Bank’s representatives and obtain their signature in the payment
register on or before 7th of every month. If it falls on Sunday payment shall be made
on previous day.
18.11 The duration of duty is eight hours per day per person. To keep the efficiency
and alertness the overtime will be kept to the barest minimum.
19.2 The contractor shall take all necessary safety precautions and arrange for
appropriate appliances as per the directions of Canara Bank or its authorised officials
to prevent loss of human lives, injuries to personnel engaged and damage to the
property and environment.
19.3 The contractor shall provide to its work force and ensure the use of the following
personal protective equipment as found necessary and as directed by the authorised
Canara Bank officials:-
Safety Helmets conforming to IS-2925:1984
Safety Shoes conforming to IS-1989:1978
Eye and Face protection devices conforming to IS-8520:1977
and IS-8940:1978
Hand and body protection devices conforming to:
IS-2573:1975
IS-6994:1973
IS-8519:1977
IS-8807:1978
Besides, Mask and hand gloves to check the COVID-19 spread
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Canara Bank, Maintenance Cell, Premises & Estate Section G A Wing, Head Office, Bengaluru-560 002
Tender Document for Housekeeping & General cleaning works at Canara Bank, Staff Training
College, Dwarakanath Bhavan, No. 29, K R Road, Basavanagudi, Bengaluru . October 2020
19.5 All electrical equipments, connection and wiring for equipments, its distribution
and use shall conform to the requirement of the Indian Electricity Act and Rules. All
electrical appliances including portable electric tool/equipment used by the contractor
shall have the safe plugging system to the source of power and be appropriately
earthed.
19.6 The contractor shall be held responsible for any violation of statutory regulations
local, state or central and Canara Bank instructions that may endanger safety of men,
equipment, material and environment in his scope of work or another contractor’s or
agency’s. Cost of damages if any, to the life and property arising out of such violation
of statutory regulations and Canara Bank instructions shall be borne by the contractor.
19.7 INDEMNITY BOND: Contractor shall sign an Indemnity Bond in the name
approved format as per ANNEXURE A before starting the work for indemnifying the
Bank against any damages, prosecution, other legal suits and claims arising out of
any mishaps occurring at the site due to faulty work and for violating rules and
regulations for which the contractor shall be solely responsible.
19.8 In case of any damage to property by the contractor, Canara Bank shall have the
right to recover the cost of such damages from out of the payments due to the
contractor and decision of the Bank shall be binding on the Contractor.
19.9 In case of any delay in the completion of a job due to mishaps attributable to
lapses by the contractor, Canara Bank shall recover the cost of such delay from the
payments due to the contractor, after notifying suitably and giving him an opportunity
to present his case.
19.10 In the event of any damage to the loose furnitures, interiors, computers and
such other equipments or to the existing building structure etc., during carrying out the
contract works, the cost of repairing the same including the cost of replacement if any
will be recovered from the contractor.
19.11 If the contractor fails to improve the standards of safety in his operation to the
satisfaction of Canara Bank after being a reasonable opportunity to do so, and/or if the
contractor fails to take appropriate safety precautions or to provide necessary safety
devices and equipment or to carry out instructions regarding safety issued by the
authorised Canara Bank official, Canara Bank shall have the right to take corrective
steps at the risk and cost of the contractor after giving a notice of not less than seven
days indicating the steps that would be taken by Canara Bank.
19.12 The contractor shall submit report of all the accidents, property damage and
dangerous occurrences to the authorised Canara Bank official immediately after such
occurrence, but in any case not later than twelve hours of the occurrence. Such
reports shall be furnished in the manner prescribed by Canara Bank. In addition, the
contractor to the authorised Canara Bank official shall also submit periodic reports on
safety measures from time to time as prescribed.
19.13 Before commencing the work, the contractor shall appoint/nominate a
responsible officer to supervise implementation of all safety measures and liaison with
his counterpart of Canara Bank.
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Canara Bank, Maintenance Cell, Premises & Estate Section G A Wing, Head Office, Bengaluru-560 002
Tender Document for Housekeeping & General cleaning works at Canara Bank, Staff Training
College, Dwarakanath Bhavan, No. 29, K R Road, Basavanagudi, Bengaluru . October 2020
20. ARBITRATION
20.1All disputes or differences of any kind whatsoever which shall at any time arise
between the parties hereto touching or concerning the works or the execution or
maintenance thereof of this contract or the rights touching or concerning the works or
the execution of maintenance thereof of this contract or the construction remaining
operation or effect thereof or to the rights or liabilities of the parties or arising out of or
in relation thereto whether during or after determination foreclosure or breach of the
contract (other than those in respect of which the decision of any person is by the
contract expressed to be final and binding) shall after written notice by either party to
the contract to the other of them and to Canara Bank hereinafter mentioned be referred
for adjudication to a sole Arbitrator to be appointed as hereinafter provided.
20.2 For the purpose of appointing the sole Arbitrator referred to above, Canara Bank
will, within thirty days of receipt of the notice, send to the contractor a panel of three
persons who shall be presently unconnected with the organisation for which the work
is executed.
20.3 The contractor shall on receipt of the names of aforesaid, select any one of the
persons named to be appointed as a sole Arbitrator and communicate his name to
Canara Bank within thirty days of receipt of the names. Canara Bank shall thereupon
without any delay appoint the said person as the Sole Arbitrator. If the contractor fails
to communicate such selection as provided above within the period specified, the
competent authority of Canara Bank shall make the selection and appoint the selected
person as the Sole Arbitrator.
20.4 If Canara Bank fails to send to the contractor the panel of three names as
aforesaid within the period specified, the contractor shall send to Canara Bank a panel
of three persons who shall all be unconnected with either party. Canara Bank shall on
receipt of the names as aforesaid, select anyone of the persons name and appoint
him as the Sole Arbitrator. If Canara Bank fails to select the person and appoint him
as the Sole Arbitrator within 30 days of receipt of the panel and inform the contractor
accordingly, the contractor shall be entitled to appoint one of the persons from the
panel as the Sole Arbitrator and communicate his name to Canara Bank.
20.5 If the Arbitrator so appointed is unable or willing to act or resigns his appointment
or vacates his office due to any reason whatsoever, another Sole Arbitrator shall be
appointed as aforesaid. The work under the Contract shall, however, continue during
the arbitration proceedings and no payment due or payable to the contractor shall be
withheld on account of such proceedings. The Arbitrator shall give a separate
reasoned award in respect of each dispute or difference referred to him. The venue
of arbitration shall be such place as may be fixed by the Arbitrator in his sole discretion.
20.6 The fees and expenses, if any, of the Arbitrator shall, if required to be paid before
the award is made and published, be paid half and half by each of the parties. The
Arbitrator may direct to and by whom and in what manner the cost of the reference
and of the award including the fees and expenses or any part thereof shall be paid
and may fix or settle the amount of costs to be so paid.
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Canara Bank, Maintenance Cell, Premises & Estate Section G A Wing, Head Office, Bengaluru-560 002
Tender Document for Housekeeping & General cleaning works at Canara Bank, Staff Training
College, Dwarakanath Bhavan, No. 29, K R Road, Basavanagudi, Bengaluru . October 2020
20.7 The Award of the Arbitrator shall be final and binding on both the parties. Subject
to the aforesaid, the provisions of the Arbitration and Conciliation Act, 1996 or any
statutory modification or re-enactment thereof and the rules made hereunder, and for
the time being in force, shall apply to the arbitration proceeding under this clause.
23. PAYMENT TERMS: The payments shall be on monthly basis in the format
prescribed by Bank, subject to production of the Attendance Register, Proof of
payment of wages, ESI, PF and filing returns to Statutory Authorities.
24. The successful tenderer shall enter into agreement with the Bank in the format as
per ANNEXURE – B within fifteen days from the date of acceptance of the tender.
25. FORFEITURE OF EMD: Bank reserves the rights to cancel the order and forfeit
the EMD if,
-Security Deposit is not submitted within the stipulated time;
-Agreement is not entered within stipulated time;
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Canara Bank, Maintenance Cell, Premises & Estate Section G A Wing, Head Office, Bengaluru-560 002
Tender Document for Housekeeping & General cleaning works at Canara Bank, Staff Training
College, Dwarakanath Bhavan, No. 29, K R Road, Basavanagudi, Bengaluru . October 2020
PART E – DETAILS OF THE BUILDING
1. The Office building complex has total area of 40848 Sqft, spread in 4 floors
which is as below:-
2. The premises consists of 1 Nos DG sets, electrical panel room, sump tanks
for domestic arrangement, pump room to facilitate pumping of water from the
sump to the overhead tanks and staircases. The site also consists of car and
scooter parking lots, pathways, garbage dumping area etc.,
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Canara Bank, Maintenance Cell, Premises & Estate Section G A Wing, Head Office, Bengaluru-560 002
Tender Document for Housekeeping & General cleaning works at Canara Bank, Staff Training
College, Dwarakanath Bhavan, No. 29, K R Road, Basavanagudi, Bengaluru . October 2020
PART F – SCOPE OF WORKS
1. The Head Office works regularly for six days in a week and on Sundays, public
holiday and on 2nd & 4th Saturdays with by limited officials. The housekeeping
works will have to be taken up on all the days. Sundays/other holidays can be
used for extensive cleaning works. The contractor to engage in housekeeping
services during 6.00 am in the morning to 8.00pm. The entire internal and
external premises shall be cleaned and kept spic and span before 08.30 am
every day.
2. All the cleaning materials and consumables required for providing the above
service have to be procured by the housekeeping agency. Canara Bank will
not supply any of the required items nor make additional payment for the said
items. All the items used for cleaning should be of approved make as per the
ANNEXURE – C.
3. The contractor shall bring all the required equipment for cleaning like machines,
brooms, clothes, mops, buckets to be used for the housekeeping and cleaning
works. Maintenance of such equipments including the cost of spares is the
responsibility of the contractor.
4. As and when unforeseen/miscellaneous work arises, the contractor will have to
carry out such work with his existing workers.
5. The contractor or his authorised representative should be available at the work
site to effectively supervise and control his workers and take down instructions
for compliance from the Officer-in-charge of the Bank. The supervisors should
be provided with mobile phones for communication.
6. For working in the bank premises, the workmen and supervisory staff of the
contractor shall obtain entry pass issued by the Bank. All the staff of contractor
may be required to undergo security check as per the rules and regulations of
the Bank from time to time.
7. METHOD OF CLEANING:
17
Canara Bank, Maintenance Cell, Premises & Estate Section G A Wing, Head Office, Bengaluru-560 002
Tender Document for Housekeeping & General cleaning works at Canara Bank, Staff Training
College, Dwarakanath Bhavan, No. 29, K R Road, Basavanagudi, Bengaluru . October 2020
1. Internal Housekeeping services: The daily chores to be carried out are as
follows:
1.1. The floors shall be swept and wet mopped and kept ready by 8.30 am
and to be then followed by regular cleaning and mopping so as to
continue to maintain neat and clean condition throughout the day.
1.2. The workstations tables, chairs, almirahs, storage units and all other
furniture shall be cleaned twice in a day. The dustbins shall be cleared
daily once in the morning and once in the evening.
1.3. The dustbins shall be cleared off dust, mud and grime as required.
1.6. Cleaning of name plates of section, executives, floor name plates daily.
2.3. Thorough cleaning of ceiling fans, wall mounted fans, light fixtures, AC
indoor units and such other equipments kept in the office area.
2.5. The door and window frames, panels shall be wiped with a dry mop.
18
Canara Bank, Maintenance Cell, Premises & Estate Section G A Wing, Head Office, Bengaluru-560 002
Tender Document for Housekeeping & General cleaning works at Canara Bank, Staff Training
College, Dwarakanath Bhavan, No. 29, K R Road, Basavanagudi, Bengaluru . October 2020
3.2. Daily sweeping and wet mopping of internal areas of utilities buildings,
dispensary, security blocks, etc.,
3.3. Cleaning of dried leaves and dust particles at the main entrance gates
every hour.
3.4. Cleaning of terrace area should be done weekly once.
4. Sanitation works: The various chores to be carried out daily are as follows:
4.1. Cleaning of all toilets, wiping of WC seats, flush fittings, floors, dadooing
etc., by 8.30am.
4.2. Cleaning of all sinks and counter tops, partitions, urinary stalls, wash
room mirrors, etc., and restocking of washroom supplies like toilet paper,
tissues, soaps, etc., to be done by 8.30am.
4.3. Removal of garbage/trash and replacement of waste basket basket
underliners daily by 8.30am.
4.4. Scrubbing of toilet floors weekly.
4.5. Providing and placing of toilet refreshers.
4.6. Providing and spraying of room fresheners.
4.7. Maintaining the toilets stink-free throughout
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Canara Bank, Maintenance Cell, Premises & Estate Section G A Wing, Head Office, Bengaluru-560 002
Tender Document for Housekeeping & General cleaning works at Canara Bank, Staff Training
College, Dwarakanath Bhavan, No. 29, K R Road, Basavanagudi, Bengaluru . October 2020
Schedule – A
Details about the tenderer to be furnished by the tenderers
II)
20
Canara Bank, Maintenance Cell, Premises & Estate Section G A Wing, Head Office, Bengaluru-560 002
Tender Document for Housekeeping & General cleaning works at Canara Bank, Staff Training
College, Dwarakanath Bhavan, No. 29, K R Road, Basavanagudi, Bengaluru . October 2020
7. Turnover of the Company/tenderer in (Please attach copy of audited balance
sheet and profit and loss account for the last three years.
Sl. No. Year Turnover
1 2017-18
2 2018-19
3 2019-20
10. Details of similar work executed during last 3 years as on 31.03.2020 ( to satisfy
point No. 2 of the eligibility criteria)
Sl. Name Work Nature Location Actual Stipu- Actual time If work left
No. of executed of work of Value lated for imcomleted
work for (name (in the of the time completion or terminate
of the brief) work works for (furnish
organi- comp- reasons)
sation with letion
address,
concerned
office and
telephone
number)
Note: Copies of work orders along with Xerox copies of relevant TDS certificate,
satisfactory completion certificate obtained from the client shall be enclosed.
12. Furnish the name of three responsible persons with address and telephone
number who will be in a position to certify about the quality as well as past
performance of your organisation.
21
Canara Bank, Maintenance Cell, Premises & Estate Section G A Wing, Head Office, Bengaluru-560 002
Tender Document for Housekeeping & General cleaning works at Canara Bank, Staff Training
College, Dwarakanath Bhavan, No. 29, K R Road, Basavanagudi, Bengaluru . October 2020
DECLARATION
1. All the information furnished by me/us here above is correct to the best of
my knowledge and belief.
2. I/we have no objection if requires are made about the work listed by me/us
in the accompanying sheets/annexure.
3. I/we agree that the decision of CANARA BANK in selection of VENDORS
will be final and binding to me/us.
4. I/we have read the instructions appended to the pro-forma and I/we
understand that if any false information is detected at a later date the
prequalification shall be cancelled at the discretion of the bank.
22
Canara Bank, Maintenance Cell, Premises & Estate Section G A Wing, Head Office, Bengaluru-560 002
Tender Document for Housekeeping & General cleaning works at Canara Bank, Staff Training
College, Dwarakanath Bhavan, No. 29, K R Road, Basavanagudi, Bengaluru . October 2020
ANNEXURE - A
INDEMNITY BOND FORMAT
THIS DEED OF INDEMNITY BOND executed at BENGALURU on this ______ day
of _______ month of year Two thousand twenty(2020) by M/s _______________
duly represented by proprietor/one of its partners Sri. _____________ aged
_____years, son of Sri. ______________, residing at
___________________________________________________________________
(hereinafter referred to as Contractor)
In favour of
Canara Bank, a body corporate constituted under the Banking Companies
(Acquisition and Transfer of Undertakings) Act, 1970, having its Head Office at 112,
J C Road, BENGALURU-560002.
Whereas Canara Bank has invited sealed tenders on lumpsum rate basis from pre-
qualified Contractors for housekeeping and general cleaning works at CANARA BANK
Staff Training College, Dwarakanth Bhavan, No. 29, K R Road, BENGALURU-560004.
The Contractor was shortlisted and emerged successful in securing the subject work
through competitive tendering and the work specified in the tender documents has
been awarded in favour of the Contractor by Canara Bank, Head Office vide their letter
………………………………….
And whereas as per tender documents, the Contractor has to enter into a Contract
Agreement with Canara Bank and execute an Indemnity Bond before starting the work.
The Contractor has entered into Contract Agreement with Canara Bank on
…………………………..
In consideration of Canara Bank having awarded the above said Contract, the
Contractor hereby undertake to indemnify and keep harmless the Canara Bank from
occurring any damages, prosecution, other legal suits and claims arising out of any
mishaps occurring at the site due to faulty work, and for violating rules and regulations,
any possible damage to the building and members of public in course of execution of
the work for which Contractor shall be solely responsible.
Further, Contractor hereby indemnifies and keep Canara Bank indemnified for any
loss or damages incurred or suffered or to be incurred or to be suffered by Canara
Bank on account of breach of the terms and conditions of the Contract by the
Contractor.
Signature of Contractor with seal
23
Canara Bank, Maintenance Cell, Premises & Estate Section G A Wing, Head Office, Bengaluru-560 002
Tender Document for Housekeeping & General cleaning works at Canara Bank, Staff Training
College, Dwarakanath Bhavan, No. 29, K R Road, Basavanagudi, Bengaluru . October 2020
ANNEXURE – B
CONTRACT AGREEMENT FORMAT
This agreement made on this ___________ day of the month of ________ in the year
two thousand twenty ( . .2020) BETWEEN, Canara Bank a body corporate
constituted under the Banking & Companies (Acquisition and Transfer of
Undertakings) Act, 1970, having its Head Office, at No. 112, J C Road, BENGALURU-
560002, represented by its duly constituted attorney (hereinafter referred to as Bank)
of the ONE PART:
AND
M/s. __________________________ duly represented by one of its
Proprietors/Partners ______________, aged _______ years, S/o
Sri. _____________, residing at ________________________ and having their office
at _____________________________________________________ (hereinafter
called the Contractor) of the other part.
2. The following documents not inconsistent with these presents shall be deemed
to form and be read and construed as part of this agreement viz.,
a) Notice inviting Tender
b) The Tender Document comprising Tender Notice, General rules &
Instruction to tenderers, Eligibility Criteria, General Conditions of the
Contract, details of the building, Scope of Works, Schedule A, Annexures
A,B,C and Price Bid
c) Corrigendum to tender document if any.
d) Letter from contractor dt.________ in response to the negotiation meeting
discussions held on ___________
e) Letter of Acceptance issued to contractor by Bank ________ letter No.
____________ dtd __________.
24
Canara Bank, Maintenance Cell, Premises & Estate Section G A Wing, Head Office, Bengaluru-560 002
Tender Document for Housekeeping & General cleaning works at Canara Bank, Staff Training
College, Dwarakanath Bhavan, No. 29, K R Road, Basavanagudi, Bengaluru . October 2020
In witness whereof, the parties hereunto have set their respective hand
and seals the day; and year first above written.
25
Canara Bank, Maintenance Cell, Premises & Estate Section G A Wing, Head Office, Bengaluru-560 002
Tender Document for Housekeeping & General cleaning works at Canara Bank, Staff Training
College, Dwarakanath Bhavan, No. 29, K R Road, Basavanagudi, Bengaluru . October 2020
ANNEXURE – C
ITEMS TO BE PROVIDED AT GENERAL MANAGERS CABINS/TOILETS
26
Canara Bank, Maintenance Cell, Premises & Estate Section G A Wing, Head Office, Bengaluru-560 002
Tender Document for Housekeeping & General cleaning works at Canara Bank, Staff Training
College, Dwarakanath Bhavan, No. 29, K R Road, Basavanagudi, Bengaluru . October 2020
NAME OF WORK
HOUSEKEEPING AND GENERAL CLEANING WORKS AT CANARA BANK, STAFF TRAINING COLLEGE,
DWARAKANATH BHAVAN, No. 29, K R ROAD, BASAVANAGUDI, BENGALURU-560004, FOR THREE YEAR
PERIOD.
Description of work
To provide housekeeping services for CANARA BANK, STAFF TRAINING COLLEGE, DWARAKANATH
BHAVAN, No. 29, K R ROAD, BASAVANAGUDI, BENGALURU-560004 which is more fully described
under Details of the building and scope of works, with required men and material and with proper
supervisory staff etc., and as per the General Rules and Instructions and General conditions of the
tender.
DESCCRIPTION AMOUNT
RATE PER MONTH (Rs.) AMOUNT PER YEAR (Rs.)
Monthly rate for first
year
Monthly rate for
Second year
Rate for three years - B
Total amount (A+B)
Note: The rates quoted are excluding GST.
__________________________________________________________________ Only)
Place: BENGALURU
27
Canara Bank, Maintenance Cell, Premises & Estate Section G A Wing, Head Office, Bengaluru-560 002
Tender Document for Housekeeping & General cleaning works at Canara Bank, Staff Training
College, Dwarakanath Bhavan, No. 29, K R Road, Basavanagudi, Bengaluru . October 2020
OFFER LETTER
Dear Sir,
Sub: Tender for housekeeping of the Canara Bank, Staff Training College,
Dwarakanath Bhavan, No. 29, K R Road, Basavanagudi, Bengaluru
With reference to the tender invited by you, We hereby offer to execute the
works under the contract at the rates mentioned in the Schedule of Quantities.
We have inspected the site, read the instructions and specifications to which
we agree to comply. We have deposited the earnest money as mentioned in
your terms & conditions. On receipt of your intimation of acceptance of the
tender, we do hereby undertake to submit solvency/bank guarantee/ Canara
Bank deposit receipt as mentioned in the conditions. Both the amount shall be
treated as Security Deposit, in case we are the successful bidder. I am aware
that the Security Deposit will not bear any interest
Should the tender be accepted, We hereby undertake to execute and sign the
necessary agreement for the execution and completion of the said works, at
such time as will be named by you to furnish the security, mentioned in the
conditions, within fifteen days from the date of acceptance of the tender. We
agree to pay all the charges for the preparation of the agreement and fees for
stamping the same. If we fail to furnish the security and/or execute and sign
the agreement the amount of earnest money deposited shall be forfeited.
Yours faithfully,
28
Canara Bank, Maintenance Cell, Premises & Estate Section G A Wing, Head Office, Bengaluru-560 002