Province of Alberta
SECURITY SERVICES AND
  INVESTIGATORS ACT
  Statutes of Alberta, 2008
       Chapter S-4.7
    Current as of June 1, 2010
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                                                 Note
All persons making use of this document are reminded that it has no legislative
sanction. The official Statutes and Regulations should be consulted for all
purposes of interpreting and applying the law.
                                            Regulations
The following is a list of the regulations made under the Security Services and
Investigators Act that are filed as Alberta Regulations under the Regulations Act.
                                                         Alta. Reg.        Amendments
Security Services and Investigators Act
   Security Services and Investigators................52/2010
   Security Services and Investigators
      (Ministerial) .............................................55/2010
     SECURITY SERVICES AND
     INVESTIGATORS ACT
     Chapter S-4.7
     Table of Contents
 1   Definitions
     Part 1
     Licensed Activities
 2   Investigators
 3   Security services
 4   Guard dog handlers
 5   Locksmiths and by-pass tools
 6   Loss prevention workers
 7   Security alarm responders
 8   Business licences
 9   Offence
     Part 2
     Exemptions from Licensing Requirements
10   Exemptions from licensing
11   Exemption from licensing by the Registrar
     Part 3
     Licence Applications, Renewals,
     Suspensions and Cancellations
12   Designation of Registrar
13   Registrar’s functions
14   Individual licence
15   Business licence
16   Refusal of licence application
17   Licence not transferable
18   Individual licensee obligations
19   Business licensee obligations
20   Suspension or cancellation of licence
                      SECURITY SERVICES AND                    2008
                        INVESTIGATORS ACT              Chapter S-4.7
   21    Return of licence
   22    Registrar’s decision
   23    Review by Director
         Part 4
         Complaints and Discipline
   24    Complaints about individual licensees
   25    Investigation and disposition of complaints
   26    Review by Registrar
   27    Review by Director
   28    Complaints about a business licensee
   29    Review by Director
         Part 5
         Inspections
   30    Inspection and investigation
         Part 6
         Display of Licence,
         Records, Annual Returns
   31    Display of licence
   32    Records
   33    Annual returns
         Part 7
         General
   34    Uniforms and weapons
   35    Peace officers
   36    Collection agency or collector of debts
   37    Prohibition
   38    Unlicensed employees
   39    Identification
   40    Prohibited titles
   41    Prohibited terminology
   42    Proof of being licensed
   43    Reciprocal agreements
         Part 8
         Offences and Penalties
44, 45   Offences
    46   Penalties
                                   2
                            SECURITY SERVICES AND                              2008
Section 1                     INVESTIGATORS ACT                        Chapter S-4.7
               Part 9
               Regulations
        47     Lieutenant Governor in Council regulations
        48     Ministerial regulations
               Part 10
               Transitional Provisions,
               Consequential Amendments,
               Repeal and Coming into Force
        49     Licences
        50     Complaints and appeals
        51     Actions barred
        52     Repeal
        53     Coming into force
               HER MAJESTY, by and with the advice and consent of the
               Legislative Assembly of Alberta, enacts as follows:
             Definitions
               1 In this Act,
                 (a) “applicant” means a person who applies to the Registrar for
                     a licence or for the renewal of a licence;
                 (b) “business” means a corporation, partnership, sole
                     proprietorship, society or not-for-profit organization;
                 (c) “business licensee” means a business to whom a business
                     licence is issued under this Act or the regulations;
                 (d) “Court” means the Court of Queen’s Bench;
                 (e) “Director” means the Director of Law Enforcement
                     appointed under section 8 of the Police Act or a person
                     designated by the Director to act on his or her behalf;
                  (f) “individual licensee” means an individual to whom an
                      individual licence is issued under this Act or the regulations;
                 (g) “licence” means a business licence or an individual licence
                     issued under this Act or the regulations;
                                          3
                            SECURITY SERVICES AND                            2008
Section 2                     INVESTIGATORS ACT                      Chapter S-4.7
                (h) “licensee” means a business licensee or an individual
                    licensee;
                 (i) “Minister” means the Minister determined under section 16
                     of the Government Organization Act as the Minister
                     responsible for this Act;
                 (j) “Registrar” means an individual designated as Registrar, or
                     any other individual designated to exercise the powers and
                     perform the duties of the Registrar, under section 12;
                (k) “security or investigative work” means any activity for
                    which a licence is required under this Act or the regulations.
                                  Part 1
                            Licensed Activities
            Investigators
              2(1) No person may, without a licence to do so, for remuneration,
              investigate, conduct surveillance activities or seek or obtain
              information about
                (a) crimes, offences, contraventions of enactments or
                    misconduct, or allegations of crimes, offences,
                    contraventions of enactments or misconduct,
                (b) the cause of an accident, incident, property damage,
                    personal injury or damage to premises,
                (c) the activity, conduct, character or reputation of a person,
                (d) the location of property, or
                (e) the whereabouts of a person.
              (2) No person may advertise, hold out or offer to provide a service
              or perform an activity described in subsection (1) unless the person
              has a licence to provide the service or perform the activity.
            Security services
              3(1) No person may, without a licence to do so, for remuneration,
                (a) patrol, guard or provide security for another person or for
                    the property or premises of another person, or
                                        4
                          SECURITY SERVICES AND                              2008
Section 4                   INVESTIGATORS ACT                        Chapter S-4.7
                (b) detect loss of or damage to the property or premises of
                    another person.
              (2) No person may advertise, hold out or offer to provide a service
              or perform an activity described in subsection (1) unless the person
              has a licence to provide the service or perform the activity.
            Guard dog handlers
              4(1) No person may, without a licence to do so, for remuneration,
                (a) engage in the activity of training, handling or controlling a
                    dog for the purpose of providing security to a person,
                    property or premises, or
                (b) supply a dog to provide security for a person, property or
                    premises.
              (2) No person may advertise, hold out or offer to provide a service
              described in subsection (1) unless the person has a licence to
              provide the service.
            Locksmiths and by-pass tools
              5(1) No person may, without a licence to do so,
                (a) possess or operate tools designed to operate the switches or
                    locks of a motor vehicle,
                (b) possess locksmith tools,
                (c) for remuneration, make, install, maintain, repair, code,
                    recode, rekey or repin locking devices,
                (d) design or maintain master key systems,
                (e) maintain key code records, or
                (f) cut, make or sell keys or other lock-operating devices that
                    (i) are stamped or marked to prohibit or restrict duplication
                        or copying, including, without limitation, keys marked
                        “Master”, “Do not copy”, “Do not duplicate” or
                        “Restricted”, or
                                        5
                           SECURITY SERVICES AND                                2008
Section 6                    INVESTIGATORS ACT                          Chapter S-4.7
                   (ii) can be duplicated or copied or coded only by equipment
                        unique to that type of key or lock-operating device.
              (2) No person may advertise, hold out or offer to provide a service
              or to perform an activity described in subsection (1) unless the
              person has a licence to provide the service or to perform the
              activity.
            Loss prevention workers
              6(1) No person may, without a licence to do so, for remuneration,
              in plain clothes,
                (a) prevent loss of or damage to the commercial, industrial or
                    retail property or premises of another person, or
                (b) detect loss of or damage to the commercial, industrial or
                    retail property or premises of another person.
              (2) No person may advertise, hold out or offer to provide a service
              or to perform an activity described in subsection (1) unless the
              person has a licence to provide the service or to perform the
              activity.
            Security alarm responders
              7 No person whose primary role is to perform security or
              investigative work may, without a licence to do so, for
              remuneration, respond in person to the location of a security alarm.
            Business licences
              8 No person may, without a business licence to do so, engage in
              the business of providing individual licensees, or employ or engage
              an individual licensee, to do or to provide security or investigative
              work.
            Offence
              9 A person who engages in security or investigative work without
              a licence in contravention of section 2, 3, 4, 5, 6, 7 or 8 is guilty of
              an offence.
                                          6
                            SECURITY SERVICES AND                              2008
Section 10                    INVESTIGATORS ACT                        Chapter S-4.7
                                 Part 2
                           Exemptions from
                        Licensing Requirements
             Exemptions from licensing
               10 The following persons and classes of persons are exempt from
               the requirement to be licensed under this Act and the regulations:
                 (a) members of the Royal Canadian Mounted Police, members
                     of a police service as defined in the Police Act, and peace
                     officers while acting within the scope of their authority and
                     in the course of their employment or designation;
                 (b) barristers and solicitors acting within the scope of their
                     profession;
                 (c) insurance adjustment agencies, insurance companies and the
                     Fire Underwriters’ Investigation Bureau of Canada
                     Incorporated while engaged in the normal scope of their
                     business, and their employees or agents while acting within
                     the scope of their employment;
                 (d) a person who obtains or provides information about the
                     financial rating, credit rating or financial standing of another
                     person while engaged within the scope of that activity;
                 (e) a person engaged in a business who
                     (i) engages an individual licensee employed on contract by
                         a business licensee to provide security or investigative
                         work, and
                    (ii) does not employ an individual licensee to perform that
                         security or investigative work;
                 (f) a person whose primary business is to provide an armoured
                     vehicle service to transport property;
                 (g) volunteer security guards when no remuneration is provided
                     to the volunteer or to the volunteer organization of which
                     the volunteer security guards are members, unless the
                     volunteer organization competes for a tender for a contract
                     to perform security work;
                 (h) a person who is employed or engaged for services only to
                     provide advice to another person about that other person’s
                     security requirements;
                                          7
                        SECURITY SERVICES AND                               2008
Section 10                INVESTIGATORS ACT                         Chapter S-4.7
              (i) persons who obtain or provide information about
                 (i) the qualifications and suitability of an applicant for
                     insurance or an indemnity bond, or
                 (ii) the qualifications and suitability of a prospective
                      employee
                  while obtaining or providing that information;
              (j) a person licensed under the Gaming and Liquor Act or an
                  employee of such a person, while carrying out duties and
                  functions under the Gaming and Liquor Act;
             (k) a person licensed under the Safety Codes Act or an employee
                 of such a person, while carrying out duties and functions
                 under the Safety Codes Act;
              (l) a person who is employed or engaged by the Crown or an
                  agent of the Crown to perform security or investigative
                  work, while acting within the scope of that employment or
                  engagement;
             (m) except with respect to the activities described in section 4 or
                 5, an employer and a person who is employed or engaged to
                 perform security or investigative work solely with respect to
                 employees or contractors of the employer, while acting
                 within the scope of that employment or engagement;
             (n) a person engaged in an investigative capacity under an
                 enactment governing a profession or occupation;
             (o) an officer of the Legislature, including the Auditor General,
                 the Ombudsman, the Chief Electoral Officer, the Ethics
                 Commissioner and the Information and Privacy
                 Commissioner, while acting within the scope of that
                 person’s office and any person employed or engaged in any
                 of those offices while acting within the scope of that
                 employment or engagement capacity;
             (p) any person designated or described in the regulations or any
                 person engaged to perform any security or investigative
                 work described in the regulations.
                                      8
                           SECURITY SERVICES AND                                2008
Section 11                   INVESTIGATORS ACT                          Chapter S-4.7
             Exemption from licensing by the Registrar
               11(1) The Registrar may exempt a person from holding a licence
               if the person
                 (a) resides in a jurisdiction outside Alberta and is employed or
                     engaged for services in good faith in that jurisdiction by or
                     on behalf of an employer or client who resides outside
                     Alberta, to carry out an investigation or inquiry partly
                     outside Alberta and partly in Alberta,
                 (b) wishes to carry out a temporary investigation or inquiry in
                     Alberta solely for the purpose of an investigation or inquiry
                     described in clause (a),
                 (c) notifies the Registrar of his or her intended presence in
                     Alberta and provides the Registrar with particulars of the
                     work he or she proposes to undertake, and
                 (d) applies for an exemption in the form and manner required
                     by the Registrar.
               (2) An exemption under subsection (1) may be granted for any
               period of time or for any purpose the Registrar considers
               appropriate.
                               Part 3
                   Licence Applications, Renewals,
                   Suspensions and Cancellations
             Designation of Registrar
               12 The Minister may designate an individual as Registrar and
               may designate any other individuals to exercise the powers and
               perform the duties of the Registrar.
             Registrar’s functions
               13(1) The Registrar may, in accordance with this Act and the
               regulations,
                 (a) issue or renew a licence in respect of any matter for which a
                     licence is required under this Act or the regulations,
                 (b) prescribe any terms and conditions of a licence,
                 (c) specify the term of a licence, and
                                         9
                            SECURITY SERVICES AND                              2008
Section 14                    INVESTIGATORS ACT                        Chapter S-4.7
                 (d) exercise any other power and perform any other duty or
                     function conferred or imposed by this Act or the regulations.
               (2) The terms and conditions of a licence and the term of a licence
               may vary depending on the applicant, the security or investigative
               work for which the licence is issued, or both.
             Individual licence
               14 An individual who requires a licence to engage in security or
               investigative work or to advertise, hold out or offer to provide the
               services or activities described under Part 1, or who requires a
               renewal of such a licence, must
                 (a) meet the requirements for being issued an individual licence
                     or the requirements for the renewal of the individual licence
                     as specified in the regulations,
                 (b) apply to the Registrar in a form and manner acceptable to
                     the Registrar,
                 (c) pay the prescribed fee,
                 (d) provide any information requested by the Registrar for the
                     purpose of determining the individual’s eligibility for an
                     individual licence or the renewal of the individual licence,
                     and
                 (e) provide any other information prescribed by the regulations,
                     which may include personal information as defined in the
                     Freedom of Information and Protection of Privacy Act.
             Business licence
               15 A person that requires a business licence or a renewal of a
               business licence must
                 (a) meet the requirements for being issued a business licence or
                     the requirements for the renewal of the business licence as
                     specified in the regulations,
                 (b) apply to the Registrar in a form and manner acceptable to
                     the Registrar,
                 (c) pay the prescribed fee,
                                         10
                            SECURITY SERVICES AND                               2008
Section 16                    INVESTIGATORS ACT                         Chapter S-4.7
                 (d) provide any information requested by the Registrar for the
                     purposes of determining the person’s eligibility for a
                     business licence or the renewal of the business licence,
                 (e) provide any other information prescribed by the regulations,
                     which may include personal employee information as
                     defined in the Personal Information Protection Act, and
                  (f) provide evidence that the business has and will maintain
                      liability insurance as prescribed by the regulations.
             Refusal of licence application
               16(1) The Registrar may refuse to issue a licence or refuse to
               renew a licence if the Registrar is satisfied that the applicant
                 (a) has contravened or is contravening this Act or the
                     regulations,
                 (b) has not met the requirements of this Act or the regulations,
                 (c) has provided false or misleading information in the
                     application for a licence or renewal of a licence or in any
                     report or information required to be provided under this Act
                     or the regulations,
                 (d) in the case of an application for renewal of a licence,
                     (i) has not complied with the terms or conditions of a
                         licence, or
                    (ii) has not provided a report or information required by this
                         Act, the regulations or the Registrar,
                 (e) in the opinion of the Registrar, is not a fit and proper person
                     to be issued or to continue to hold a licence, or
                  (f) has been charged with a criminal offence.
               (2) If the Registrar, on reasonable grounds, believes that it is not in
               the public interest to issue or renew a licence, the Registrar may
               refuse to do so.
               (3) For the purpose of determining whether to issue or renew a
               licence, the Registrar may collect personal information as defined
               in the Freedom of Information and Protection of Privacy Act or
                                         11
                            SECURITY SERVICES AND                             2008
Section 17                    INVESTIGATORS ACT                       Chapter S-4.7
               personal employee information as defined in the Personal
               Information Protection Act from the applicant or, if the applicant’s
               employer is a business licensee, from the applicant’s employer.
             Licence not transferable
               17 A licence issued under this Act or the regulations is not
               transferable.
             Individual licensee obligations
               18 An individual licensee must, in accordance with the
               regulations, report in writing to the Registrar
                 (a) a change of address,
                 (b) a change in any information provided to the Registrar when
                     the application for the individual licence or the renewal of
                     the individual licence was made, and
                 (c) any other information prescribed by the regulations or
                     requested by the Registrar.
             Business licensee obligations
               19 A business licensee must, in accordance with the regulations,
               report in writing to the Registrar
                 (a) a change of address of the principal office for the business,
                 (b) a change in any information provided to the Registrar when
                     the application for the business licence or the renewal of the
                     business licence was made,
                 (c) the names of the individual licensees employed or engaged
                     for services by the business licensee,
                 (d) the use of a weapon by an individual licensee employed or
                     engaged for services by the business licensee in the course
                     of the individual licensee’s duties,
                 (e) any allegation that an individual licensee employed or
                     engaged for services by the business licensee has committed
                     a criminal offence,
                                         12
                            SECURITY SERVICES AND                               2008
Section 20                    INVESTIGATORS ACT                         Chapter S-4.7
                 (f) a criminal charge or any conviction of a criminal offence
                     against the business licensee or an employee of the business
                     licensee,
                 (g) any incident allegedly involving a breach by a licensee of
                     the code of conduct established pursuant to the regulations,
                 (h) any incident involving serious injury to or the death of an
                     individual licensee employed or engaged for services by the
                     business licensee,
                  (i) any incident involving serious injury to or the death of
                      another person alleged to have resulted from the actions of
                      an individual licensee employed or engaged for services by
                      the business licensee, or
                  (j) any other information prescribed by the regulations or
                      requested by the Registrar.
             Suspension or cancellation of licence
               20 The Registrar may suspend or cancel the licence of an
               individual licensee or a business licensee if
                 (a) the licensee is convicted of a criminal offence,
                 (b) the licensee is convicted of an offence under this Act or the
                     regulations,
                 (c) the licensee fails to comply with a term or condition of the
                     licensee’s licence,
                 (d) the licensee fails to comply with the code of conduct
                     established pursuant to the regulations for that class of
                     licensees,
                 (e) the licensee makes an untrue statement or misleading
                     statement
                     (i) in the licensee’s application for a licence or renewal of a
                         licence, or
                    (ii) in a report made or information provided to the
                         Registrar,
                                         13
                            SECURITY SERVICES AND                                2008
Section 21                    INVESTIGATORS ACT                          Chapter S-4.7
                 (f) the licensee fails or refuses to make a return or to provide to
                     the Registrar any information required under this Act or the
                     regulations,
                 (g) in the opinion of the Registrar, the licensee is not a fit and
                     proper person to hold a licence, or
                 (h) in the opinion of the Registrar, it is in the public interest to
                     suspend or cancel the licence.
             Return of licence
               21 If the Registrar suspends or cancels a licence, the licensee
               must return the licence to the Registrar forthwith.
             Registrar’s decision
               22(1) If the Registrar refuses to issue or renew a licence under
               section 16, the Registrar must inform the applicant in writing of the
               decision, with reasons.
               (2) The Registrar must inform the licensee in writing of the
               decision, with reasons, when the Registrar
                 (a) suspends or cancels a licence under section 20, 26, 28 or 30,
                     or
                 (b) varies the terms and conditions of a licence under section
                     26, 28 or 30.
             Review by Director
               23(1) Within 30 days from the date that the applicant or licensee is
               advised in writing of the Registrar’s decision under section 22, the
               applicant or licensee may, in writing, request the Director to review
               the Registrar’s decision.
               (2) The Director may, in the course of reviewing the Registrar’s
               decision, engage in or refer the matter to mediation in an attempt to
               resolve the issues.
               (3) The Director must, within 30 days of receiving a request under
               subsection (1), inform the applicant or licensee in writing of the
                                          14
                            SECURITY SERVICES AND                               2008
Section 24                    INVESTIGATORS ACT                         Chapter S-4.7
               Director’s decision confirming, reversing or varying the Registrar’s
               decision.
               (4) The Director may direct the Registrar to issue, suspend or
               cancel the licence or to impose additional terms and conditions on
               the licence, and the decision of the Director is final.
               (5) Notwithstanding subsection (3), the Director may, on notice to
               the applicant or licensee, extend the time referred to in subsection
               (3) if additional time is required to review the Registrar’s decision.
               (6) No action lies against a person who conducts a mediation in
               good faith under this section for any act done or omitted to be done
               with respect to the mediation.
                                Part 4
                       Complaints and Discipline
             Complaints about individual licensees
               24 Any person may make a complaint in writing about an
               individual licensee to the individual licensee’s employer within 90
               days after the action or circumstance giving rise to the complaint
               occurs.
             Investigation and disposition of complaints
               25(1) Subject to subsection (2), where a complaint is made under
               section 24, the employer must investigate and dispose of the
               complaint in accordance with the procedures set out in this Act and
               the regulations.
               (2) An employer may refuse to investigate or may discontinue the
               investigation of a complaint if, in the opinion of the employer,
                 (a) the complaint is frivolous, vexatious or made in bad faith, or
                 (b) having regard to all of the circumstances, no investigation is
                     necessary.
               (3) If the employer refuses to investigate a complaint or
               discontinues the investigation of a complaint under subsection (2),
               the employer must notify the complainant of the refusal or
               discontinuance in writing, with reasons, within 90 days of receiving
               the complaint.
                                         15
                            SECURITY SERVICES AND                             2008
Section 26                    INVESTIGATORS ACT                       Chapter S-4.7
               (4) The employer must, within 90 days of receiving a complaint,
               notify the complainant, the individual licensee who is the subject of
               the complaint and the Registrar in writing of
                 (a) the employer’s disposition of the complaint and the reasons
                     for the disposition, and
                 (b) the right of the complainant to have the employer’s
                     disposition of the complaint reviewed by the Registrar.
             Review by Registrar
               26(1) Within 30 days of receiving notice of the employer’s
               disposition of the complaint under section 25, the complainant
               may, in writing, request the Registrar to review the employer’s
               disposition.
               (2) If the employer has not completed the investigation of the
               complaint in accordance with section 25, the complainant may, in
               writing, request the Registrar to review the complaint.
               (3) The Registrar must conduct a review of the employer’s
               disposition if the Registrar receives a request from a complainant
               under subsection (1) or investigate the complaint if the Registrar
               receives a request from a complainant under subsection (2).
               (4) The Registrar may refuse to investigate or may discontinue the
               investigation of a complaint if, in the opinion of the Registrar,
                 (a) the complaint is frivolous, vexatious or made in bad faith, or
                 (b) having regard to all of the circumstances, no investigation is
                     necessary.
               (5) If the Registrar refuses to investigate a complaint or
               discontinues the investigation of a complaint under subsection (4),
               the Registrar must notify the complainant of the refusal or
               discontinuance in writing, with reasons, within 90 days of receiving
               the complaint.
               (6) After completing an investigation of the complaint or a review
               of the employer’s disposition of a complaint, the Registrar may
               vary the terms and conditions of or cancel or suspend the individual
               licensee’s licence or the employer’s business licence.
                                         16
                            SECURITY SERVICES AND                              2008
Section 27                    INVESTIGATORS ACT                        Chapter S-4.7
               (7) The Registrar must, in writing, notify the complainant, the
               individual licensee who is the subject of the complaint and the
               individual licensee’s employer of the Registrar’s decision and the
               reasons for the decision.
             Review by Director
               27(1) Within 30 days from the date that the complainant is
               notified in writing of the Registrar’s decision under section 26, the
               complainant may, in writing, request the Director to review the
               Registrar’s decision.
               (2) The Director must, within 30 days of receiving a request under
               subsection (1), inform the complainant in writing of the Director’s
               decision confirming, reversing or varying the Registrar’s decision.
               (3) The Director may direct the Registrar to suspend or cancel the
               individual licensee’s licence or to impose additional terms and
               conditions on the individual licensee’s licence, and the decision of
               the Director is final.
               (4) Notwithstanding subsection (2), the Director may, on notice to
               the complainant, extend the time referred to in subsection (2) if
               additional time is required to review the Registrar’s decision.
             Complaints about a business licensee
               28(1) Any person may make a complaint in writing about a
               business licensee to the Registrar within 90 days after the action or
               circumstance giving rise to the complaint occurs.
               (2) The Registrar may refuse to investigate or may discontinue the
               investigation of a complaint if, in the opinion of the Registrar,
                 (a) the complaint is frivolous, vexatious or made in bad faith, or
                 (b) having regard to all of the circumstances, no investigation is
                     necessary.
               (3) If the Registrar refuses to investigate a complaint or
               discontinues the investigation of a complaint under subsection (2),
               the Registrar must notify the complainant of the refusal or
               discontinuance in writing, with reasons, within 90 days of receiving
               the complaint.
                                         17
                            SECURITY SERVICES AND                              2008
Section 29                    INVESTIGATORS ACT                        Chapter S-4.7
               (4) After completing an investigation, the Registrar may vary the
               terms and conditions of the business licensee’s licence or cancel or
               suspend the business licensee’s licence.
               (5) The Registrar must, in writing, notify the complainant and the
               business licensee who is the subject of the complaint of the
               Registrar’s disposition of the complaint and the reasons for the
               disposition.
             Review by Director
               29(1) Within 30 days from the date that the complainant is
               notified in writing of the Registrar’s decision under section 28, the
               complainant may, in writing, request the Director to review the
               Registrar’s decision.
               (2) The Director must, within 30 days of receiving a request under
               subsection (1), inform the complainant in writing of the Director’s
               decision confirming, reversing or varying the Registrar’s decision.
               (3) The Director may direct the Registrar to suspend or cancel the
               business licensee’s licence or to impose additional terms and
               conditions on the business licensee’s licence, and the decision of
               the Director is final.
               (4) Notwithstanding subsection (2), the Director may, on notice to
               the complainant, extend the time referred to in subsection (2) if
               additional time is required to review the Registrar’s decision.
                                     Part 5
                                  Inspections
             Inspection and investigation
               30(1) The Registrar may enter a business licensee’s premises for
               the purposes of conducting an investigation under this Act or to
               inspect the premises and the records of the business licensee to
               ensure compliance with this Act, the regulations and the terms and
               conditions of the business licence.
               (2) An inspection under subsection (1) must be conducted during
               normal business hours or at any other time agreed on by the
               business licensee and the Registrar.
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                          SECURITY SERVICES AND                             2008
Section 30                  INVESTIGATORS ACT                       Chapter S-4.7
             (3) When acting under the authority of this section, the Registrar
             must carry identification and produce it to any person on request.
             (4) The Registrar may in the course of an inspection require a
             person
               (a) to give written or oral replies to questions,
               (b) to produce any books, records, reports, documents or other
                   items, including electronic records or documents, and
               (c) to provide any other information requested by the Registrar
                   that may be related to the administration of this Act or the
                   regulations.
             (5) The Registrar may in the course of an inspection inspect,
             examine and make copies of or temporarily remove books, records,
             reports, documents or other items that may be related to the
             administration of this Act and the regulations.
             (6) When the Registrar removes any books, records, reports or
             documents or other items under subsection (5), the Registrar
               (a) must give a receipt for them to the person from whom they
                   were taken,
               (b) may make copies of, take photographs of or otherwise
                   record them, and
               (c) must, within a reasonable time, return them to the person to
                   whom the receipt was given or to any person authorized to
                   receive them.
             (7) If entry under subsection (1) is refused or a person refuses to
             co-operate or interferes with the Registrar’s performance of duties
             under this section, the Registrar may apply to the Court by way of
             originating notice for an order that the Registrar may
               (a) at any reasonable time enter the premises and inspect the
                   premises and records, and
               (b) require the production of any books, records, reports,
                   documents or other items and examine them, make copies
                   of, take photographs of or otherwise record them or remove
                   them temporarily for the purpose of making copies,
                                       19
                            SECURITY SERVICES AND                              2008
Section 31                    INVESTIGATORS ACT                        Chapter S-4.7
               and the Court may, on being satisfied that the order is necessary for
               the purpose of this section, make any order that it considers
               appropriate.
               (8) An application under subsection (7) may be made ex parte if
               the Court considers it appropriate.
               (9) After an inspection the Registrar may vary the terms and
               conditions of the business licence or suspend or cancel the business
               licence.
                                 Part 6
                          Display of Licence,
                        Records, Annual Returns
             Display of licence
               31(1) A business licensee must display the business licence in a
               conspicuous location in each office of that business and in any
               other place in Alberta where the business licensee is engaged in or
               carries on the business in respect of which the business licence is
               held.
               (2) Each individual licensee employed by a business licensee must
               provide a copy of the individual licensee’s licence for filing in the
               principal office of the business licensee.
               (3) Every individual licensee must carry his or her licence and
               produce it to any person on request.
             Records
               32 A business licensee must keep complete records
                 (a) of the names and addresses of all persons acting for or
                     employed by the business licensee in the carrying on of the
                     business in respect of which the business licence is held,
                 (b) in accordance with the regulations, of all security or
                     investigative work undertaken, and
                 (c) in accordance with the regulations, of any incident where an
                     individual licensee employed or engaged for services by the
                     business licensee used force,
                                         20
                              SECURITY SERVICES AND                            2008
Section 33                      INVESTIGATORS ACT                      Chapter S-4.7
               and must produce those records for inspection at any time on the
               request of the Registrar.
             Annual returns
               33(1) Each year a business licensee must file a return for the
               preceding year with the Registrar in a form and manner acceptable
               to the Registrar.
               (2) A return
                 (a) must give the address of each office in which the business
                     licensee carried on the business in respect of which the
                     business licence was issued in the preceding calendar year,
                     and
                 (b) must give the names and addresses of each of the business
                     licensee’s agents and employees licensed under this Act or
                     the regulations acting for, engaged or employed by the
                     business licensee during the preceding calendar year.
               (3) A return must contain any other information with respect to the
               business licensee as prescribed by the regulations.
               (NOTE: This section comes into force on Proclamation.)
                                     Part 7
                                    General
             Uniforms and weapons
               34(1) An individual licensee must wear the uniform and insignia
               specified in the regulations for that class of licensees.
               (2) An individual licensee shall not have in the licensee’s
               possession any weapons or equipment except those specified in the
               regulations or authorized by the Registrar.
             Peace officers
               35 A peace officer appointed under the Peace Officer Act may be
               issued an individual licence and may be employed by a business
               licensee as an individual licensee only while the peace officer is not
               acting within the scope of the peace officer’s duties.
                                         21
                              SECURITY SERVICES AND                            2008
Section 36                      INVESTIGATORS ACT                      Chapter S-4.7
             Collection agency or collector of debts
               36 A licensee shall not
                  (a) act, either with or without remuneration, as a collection
                      agency or a collector of debts or accounts, or
                 (b) hold out or advertise that the person is a collection agency
                     or a collector of debts or accounts for any person.
             Prohibition
               37 A licensee shall not hold out in any manner that the licensee
               performs or provides services or duties ordinarily performed or
               provided by police.
             Unlicensed employees
               38 A business licensee shall not employ an individual to perform
               security or investigative work unless that individual is licensed
               under this Act or the regulations.
             Identification
               39 A person shall not
                  (a) possess, display or permit to be displayed an altered or
                      fraudulently obtained licence,
                 (b) transfer a licence to another person or permit another person
                     to use the licence,
                  (c) display or represent a licence as the person’s own licence if
                      that licence was not issued to the person,
                 (d) display or represent as a valid licence a licence that has
                     expired or that has been suspended or cancelled, or
                  (e) possess or display any badge, shield, card or other object
                      purporting to indicate that the person is licensed under this
                      Act unless the person is so licensed.
             Prohibited titles
               40 A licensee shall not use the expression “private detective”,
               “law enforcement officer”, “protection officer” or “security
                                         22
                            SECURITY SERVICES AND                               2008
Section 41                    INVESTIGATORS ACT                         Chapter S-4.7
               officer” in connection with a business or employment, or hold out
               in any manner that the person is a private detective, law
               enforcement officer, protection officer or security officer or use
               any derivation of these terms that is likely to confuse the public.
             Prohibited terminology
               41 A business licensee shall not use the term “police”, “law
               enforcement”, “protection officer” or “security officer” in the name
               of the business, its letterhead or its advertising material or in any
               other way that may create the impression that the business
               performs a police or law enforcement function.
             Proof of being licensed
               42(1) A certificate purporting to be signed by the Registrar to the
               effect that indicates that the person named in it did or did not at any
               given time or during any given period hold a licence issued under
               this Act or the regulations shall be admitted in evidence as proof, in
               the absence of evidence to the contrary, of the facts stated in it,
               without proof of the signature or appointment of the person signing
               the certificate.
               (2) A statement in a letter, advertisement, card or other document
               or paper to the effect that a person is engaged in the business of
               providing security or investigative work or is acting on behalf of a
               business and is providing security or investigative work is
               admissible in evidence as proof, in the absence of evidence to the
               contrary, that the person is so engaged or acting, as the case may
               be.
             Reciprocal agreements
               43 If a reciprocal agreement exists between the Government of
               Alberta and another jurisdiction governing or recognizing licences
               to provide or to perform security or investigative work under this
               Act or equivalent legislation of that other jurisdiction, a person who
               has a valid licence issued in accordance with the rules in that other
               jurisdiction governing security or investigative work who wishes to
               provide or perform security or investigative work in Alberta shall
               provide a copy of that licence to the Registrar, and the Registrar
               may issue a licence to that person in accordance with the
               regulations.
                                         23
                           SECURITY SERVICES AND                              2008
Section 44                   INVESTIGATORS ACT                        Chapter S-4.7
                                 Part 8
                         Offences and Penalties
             Offences
               44(1) A person who hinders, obstructs or interferes with the
               Registrar in the performance of the Registrar’s functions or duties
               under this Act is guilty of an offence.
               (2) A person who knowingly makes a false or misleading
               statement to the Registrar or knowingly provides false information
               in any application, statement or return required under this Act is
               guilty of an offence.
             Offences
               45(1) A person who contravenes or fails to comply with any of the
               following provisions is guilty of an offence:
                  section 18;
                  section 19;
                  section 21;
                  section 31;
                  section 32;
                  section 33,
                  section 34(1), (2);
                  section 35;
                  section 36;
                  section 37;
                  section 38;
                  section 39;
                  section 40;
                  section 41.
               (2) A person who contravenes the regulations is guilty of an
               offence.
             Penalties
               46(1) A person who is guilty of an offence under section 9, 44 or
               45 is liable
                 (a) in the case of an individual, to a fine of not more than $5000
                     or to a term of imprisonment not exceeding one year or to
                     both a fine and imprisonment, and
                                         24
                            SECURITY SERVICES AND                              2008
Section 47                    INVESTIGATORS ACT                        Chapter S-4.7
                 (b) in the case of a business, to a fine of not more than
                     $250 000.
               (2) If a business commits an offence, any officer or director of the
               business who directed, authorized, assented to, acquiesced in or
               participated in the commission of the offence is guilty of the
               offence and liable to the penalties mentioned in this section
               whether or not the business has been prosecuted or convicted.
               (3) A prosecution under subsection (1) may be commenced within
               2 years of the commission of the alleged offence but not
               afterwards.
                                   Part 9
                                 Regulations
             Lieutenant Governor in Council regulations
               47(1) The Lieutenant Governor in Council may make regulations
                 (a) prescribing the amount and form of security to be given in
                     respect of different classes of licences;
                 (b) describing activities or services for which a licence is
                     required and prohibiting engaging in, providing or
                     advertising those activities or services without a licence;
                 (c) describing activities or services for which a person may
                     engage in the business of providing individual licensees, or
                     employing or engaging individual licensees, and prohibiting
                     engaging in the business of providing individual licensees or
                     employing or engaging individual licensees for those
                     activities or services without a licence;
                 (d) respecting records that must be kept, including records
                     respecting security or investigative work undertaken by a
                     licensee and records respecting incidents where an
                     individual licensee employed or engaged for services by a
                     business licensee used force;
                 (e) respecting returns to be filed with the Registrar;
                 (f) respecting the prohibition, regulation and control of
                     advertising by persons licensed under this Act;
                 (g) defining “armoured vehicle service”;
                                         25
                            SECURITY SERVICES AND                               2008
Section 48                    INVESTIGATORS ACT                         Chapter S-4.7
                 (h) respecting the types of weapons and equipment that may be
                     used by individual licensees or classes of individual
                     licensees generally or in particular circumstances, and
                     prohibiting the use of weapons and equipment;
                  (i) respecting the training, use and control of dogs used for the
                      security of persons, property or premises, and prohibiting or
                      regulating the use of those dogs with respect to activities
                      described in the regulations;
                  (j) respecting the collection, use and disclosure of personal
                      information as defined in the Freedom of Information and
                      Protection of Privacy Act for the purposes of making and
                      approving applications, reviewing, cancelling or suspending
                      or imposing terms and conditions on licences, conducting
                      reviews, inspections and investigations and providing
                      reports under this Act;
                 (k) prescribing information that must be provided to the
                     Registrar by a licensee under section 18 or 19;
                  (l) respecting the collection, use and disclosure of personal
                      employee information as defined in the Personal
                      Information Protection Act for the purpose of administering
                      this Act;
                 (m) respecting any matter that the Lieutenant Governor in
                     Council considers necessary or advisable to carry out
                     effectively the intent and purpose of this Act.
               (2) Regulations made under subsection (1) may apply generally or
               to particular types or classes of licensees, and different regulations
               may be made in respect of different classes of licences.
             Ministerial regulations
               48(1) The Minister may make regulations
                 (a) respecting the requirements for being issued a licence and
                     for the renewal of a licence;
                 (b) prescribing different classes of licences;
                 (c) respecting businesses that must be licensed;
                 (d) respecting business activities that must be licensed;
                                         26
                            SECURITY SERVICES AND                               2008
Section 49                    INVESTIGATORS ACT                         Chapter S-4.7
                 (e) respecting terms and conditions that may be imposed on a
                     licence;
                 (f) prescribing the fees payable for different classes of licences;
                 (g) requiring and governing the return of licences that have
                     been suspended or cancelled or that have terminated;
                 (h) respecting the issue, term, use, retention and destruction of
                     licences;
                 (i) respecting the uniforms that may or must be worn by
                     individual licensees;
                 (j) respecting vehicle markings for businesses or classes of
                     businesses;
                 (k) respecting employment, qualifications, training, duties,
                     discipline and performance of the duties of individual
                     licensees;
                 (l) respecting the information that must be provided and
                     conditions that must be met by an applicant for a licence or
                     the renewal of a licence;
                (m) respecting the investigation and disposition of complaints
                    under Part 4;
                 (n) respecting the establishment of a code of conduct for classes
                     of individual licensees and classes of business licensees
                     licensed under this Act.
               (2) Regulations made under subsection (1) may apply generally or
               to particular types or classes of licensees, and different regulations
               may be made in respect of different classes of licences.
                               Part 10
                      Transitional Provisions,
                    Consequential Amendments,
                    Repeal and Coming into Force
             Licences
               49 A person who is licensed under the Private Investigators and
               Security Guards Act, RSA 2000 cP-23, when this Act comes into
               force is deemed to be licensed under this Act.
                                         27
                           SECURITY SERVICES AND                             2008
Section 50                   INVESTIGATORS ACT                       Chapter S-4.7
             Complaints and appeals
               50 Where a person has made a complaint or commenced an
               appeal under the Private Investigators and Security Guards Act,
               RSA 2000 cP-23, before this Act comes into force and the
               complaint or appeal process has not been concluded by the time
               this Act comes into force, the complaint or appeal must continue to
               be dealt with in accordance with the Private Investigators and
               Security Guards Act and the regulations under the Private
               Investigators and Security Guards Act as they read immediately
               before the coming into force of this section.
             Actions barred
               51 No action may be brought to appeal, quash or set aside any
               decision or act of an Administrator made pursuant to the Private
               Investigators and Security Guards Act, RSA 2000 cP-23, on the
               ground that the Administrator was not an employee of the
               Department of Justice at the time of such decision or act.
             Repeal
               52 The Private Investigators and Security Guards Act, RSA 2000
               cP-23, is repealed.
             Coming into force
               53 This Act comes into force on Proclamation.
               (NOTE: Proclaimed in force, except s33, June 1, 2010.)
                                        28