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Business Review

A customer provided feedback about a poor delivery experience to a food delivery service. The service representative expresses regret about the substandard service and will share the feedback with delivery staff. They ask the customer to contact them directly so they can further discuss the issue and address the customer's concerns, with the goal of improving their service standards.

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Anjo Revatoris Renoballes
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22 views1 page

Business Review

A customer provided feedback about a poor delivery experience to a food delivery service. The service representative expresses regret about the substandard service and will share the feedback with delivery staff. They ask the customer to contact them directly so they can further discuss the issue and address the customer's concerns, with the goal of improving their service standards.

Uploaded by

Anjo Revatoris Renoballes
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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ALLYZA R.

RENOBALLES
BSOM-1A

Hello Good day! Thank you for your feedback. We are very regretful and disappointed to hear
from your experience. This does not come anywhere near our standards of service. We will
definitely have an orientation and mentoring to our delivery staff and share your feedback with
them. Please email me at SamFoodPanda@yahoo.com as I would like to discuss this matter in
further detail and to address your concern. I hope you reach out as we take your input with
serious consideration. We hope you have a lovely holidays and we look forward to hearing from
you the soonest.

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