TT-2000&D2000

Ticket Eater™ with

AP-100 Logic Board

TT-2000 Ticket Eater™ by Deltronic Labs June 2015 1

 Table of Contents

Initial Setup............................................................................... 3
Handling Messages on the Door Display ................................. 4
DL Ticket Eater Manager Software ......................................... 6
Changing Options without Software ........................................ 8
Performing Functions without Software .................................. 12
Managing Cheating Detection .................................................. 13
Maintenance Checklist ............................................................. 15
Blade Adjustment & Replacement ........................................... 18
Printers and Loading Paper ...................................................... 20
Ticket Specifications ................................................................ 22
Diagnostic LEDs ...................................................................... 24
Trouble-Shooting ...................................................................... 25
Mechanical Drawings ............................................................... 27
Sensor Boards ........................................................................... 34
Electrical Schematics................................................................ 38
Warranty Information .............................................................. 50

NOTE: TICKET EATER™ MANAGER

SOFTWARE IS SOLD SEPARATELY.
PLEASE CALL 215-997-8616 TO ORDER.

TT-2000 Ticket Eater™ by Deltronic Labs June 2015 2

 Initial Setup
This manual is for the TT-2000 Ticket Eater™ with an AP-100 logic board. Do not use
this manual if you have an earlier version logic board. Earlier version boards lack a USB
connector and are not labeled “AP100”.
As part of the initial setup there are several options in the Ticket Eater logic board that
must be configured for your situation. These settings can be made with the DL Manager
software or by using buttons inside the Ticket Eater. Later sections in this manual explain
both methods.
The initial options that you must set are:
1. Printer Model. Refer to appendix A for more information on the printers. When
using the buttons, this is option 17 in group 99 1.
2. If your sensor board is Rev. 1 to 4 then set the Rev to 4; otherwise set it to 5.
Refer to appendix C for more information on the sensor boards. When using the
buttons, this is option 31 in group 99 3.
3. The Barcoded / Holes-Only option must agree with your tickets and sensor board.
If this setting is wrong the Ticket Eater will not count correctly. When using the
buttons, this is option 30 in group 99 3.
4. If you are using barcoded tickets the Ticket Eater must learn the barcode pattern
on the tickets. When using the buttons, use the options in group 99 4.
5. Receipt message (DL Manager software is required to change the message).

Switching Door Displays

The control signals for the 4 digit and 5 digit seven segment door displays are different
than the control signals for the dot matrix door display. Since the normal procedures for
changing options use the door display there is a special procedure for changing between
the dot matrix and the seven segment displays.
1. Start with the power off.
2. Press and hold the SW1 button on the logic board and the red button in front of
the logic board.
3. While holding the buttons turn the machine on.
4. Release SW1 and the red button. If the logic board was previously set for a dot
matrix display it will now be set for a 5 digit display. If it was previously set for a
4 or 5 digit display it will now be set for a dot matrix display.
If you have a 4 digit display, first use this procedure to get the logic board into a 5 digit
display mode. At this point you will be able to see the display. Then use the procedures
explained in the chapter on Changing Options Without Software to change option 36 to 4.

TT-2000 Ticket Eater™ by Deltronic Labs June 2015 3

 Handling Messages on the Door Display
There are six messages that can appear on the display on the door. DL Manager software
(sold separately) can change the wording of these messages. Card swipe equipped
systems may have additional messages.
1. Print
This is a normal informational message.
2. Printer Error
Typical causes of this error are out of paper, printer turned off, paper improperly
loaded, printer is off-line (does not apply to all printers), and a defective printer.
3. Call For Help
This message is usually caused by tickets stuck in the transport mechanism. After
fixing the problem, clear the error by pressing the red button or by turning the
ticket eater off and back on.
4. Err
This message is usually caused by tickets stuck in the transport mechanism. If
tickets have been counted, “Err” will alternate with the ticket count. After fixing
the problem, clear the by turning the ticket eater off and back on.
On firmware versions 2.14 and later, “Err x” (where x is a number) is displayed
when cheating is detected. . The number indicates how the cheating was detected:
0 = blocked middle sensor (possible jam), 1 = bucket sensor, 2 = rear sensors, 3 =
bad ticket length, 4 = direction of ticket movement. This message clears itself.
Attendant attention is not required.
5. Bad Tics / Bad Tickets
This message is displayed when the Ticket Eater is expecting a barcode and the
customer inserts tickets with the wrong barcode or without a barcode. On
firmware versions before 2.14, this message is also displayed when the Ticket
Eater detects cheating (it’s more polite than “CHEATER”). After several
seconds the message clears itself.
6. Bin Full
This message means that the trash can needs emptied. If your Ticket Eater has a
full-bucket sensor then emptying the trash can clears the error. In machines
without a full-bucket sensor the message is triggered by the number of tickets that
have been processed. Press the red button to clear the error and reset the count.
Option 25 in group 99 2 tells the ticket eater to use a full-bucket sensor. Option
26 in group 99 2 sets the capacity of the trash can.
If you set option 26 to 0 or 3 and you are not using a full bucket sensor, it will
disable the “Bin Full” message.

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 If you empty the trash can before the full count is reached, reset the bucket count
with Function Mode 3 (see the section “Performing Functions without Software”)
or with the DL Manager software.
Machines with card swipe systems may also show these messages:
1. Full Count – Scan Card or Print
The maximum possible count is limited by the number of digits in the door
display. When this count is reached, the Ticket Eater will stop and display this
message. After the card is scanned or a receipt is printed the Ticket Eater will
return to normal operation.
2. Sending Data
This is a normal informational message.
3. Data Send Error – Call for Help
Problems with the card swipe system or the communication between the card
swipe system and the logic board will cause this message. Fix the problem and
re-start the Ticket Eater.

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 DL Ticket Eater Manager Software
DL Ticket Eater Manager software is the preferred way to manage your TT-2000 Ticket
Eater with AP-100 main logic board. This section of this manual covers that. Some
management functions can also be done without the software by using buttons inside the
TT-2000. The next section of this manual covers those procedures.
DL Ticket Eater Manager software requires Windows XP or later.
The software uses USB 2.0 to connect to the ticket eater. (USB 1.x is not supported.) To
make this connection:
1. Open the top door of the Ticket Eater.
2. Pull out the safety switch. This turns the Ticket Eater on with the door open. The
red and green LED’s on the main logic board should be on.
3. Connect a USB cable between the computer and the USB jack on the main logic
board.
4. Use the software to configure and manage the Ticket Eater.
The software has various entries organized into 5 tabs (circled in black). The toolbar
(circled in white) has two buttons for opening and saving configuration files, two buttons
for transferring configurations between the software and the Ticket Eater, and five
buttons for controlling the Ticket Eater.

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A Ticket Eater configuration can exist in 3 places:
1. In a Deltronic Labs Ticket Eater
2. In a configuration file on your computer.
3. In the entry blanks of the software.
Using the software you can:
1. Transfer a configuration between the program entry blanks and a Ticket Eater.
2. Edit a configuration.
3. Save a configuration to a file and retrieve a configuration from a file.
4. Perform management functions.
5. Install updated programming in a Ticket Eater.

Transferring Configurations to and from a Ticket Eater

First, connect a USB cable as described above. Then use the commands on the Ticket
Eater menu or buttons on the toolbar to transfer the configuration.

Editing a Configuration
Use the entry blanks to edit a configuration. As you move to each entry blank,
instructions for that entry appear. Some entries are applicable only to certain hardware.

Save and Open Configuration Files

Use the commands on the File menu or buttons on the toolbar to save and open
configuration files. These operations transfer a configuration between the file and the
entry blanks.

Management Functions
Use commands on the Ticket Eater menu or buttons on the toolbar to:
1. Print a duplicate of the last receipt printed.
2. Print an audit report on the Ticket Eater's printer.
3. Print an options report on the Ticket Eater's printer.
4. Reset the audit counters.
5. Reset the bucket counter (when not using a full-bucket sensor).

Install Updated Programming

Use the Upload New Firmware command on the Firmware menu to install new
programming in the ticket eater logic board. You should do this only when instructed to
do so by Deltronic Labs tech support.

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 Changing Options Without Software
DL Ticket Eater Manager software (sold
separately) is the preferred way to manage
your TT-2000 Ticket Eater with AP-100
main logic board. The previous section of
this manual covers that. Some settings can
also be changed without the software by
using buttons inside the TT-2000. This
section covers those procedures. Changing
any of the words printed on the receipt can
only be done with the software.
These procedures use the red and black buttons mounted in front of the logic board, the
SW1 button on the logic board, and the display on the door. The RUN/PRG jumper is not
used. It must stay in the RUN position. Leaving the jumper in the PRG position will
drain the battery. To enter the options mode:
1. Open the top door of the Ticket Eater.
2. Pull out the safety switch. This turns the Ticket Eater on with the door open. The
red and green LED’s on the main logic board should be on.
3. Wait for the display to finish the power-up test.
4. Push the SW1 button.
5. The display will show 99 0. You are now in Options Mode.
In Options Mode the first number (99 in this case) shows the number of the option that
you are working with. The second number (0 in this case) shows the option’s value.
Press the red or black button to change the value. Press both buttons at the same time to
accept the currently displayed value and advance to the next option.
Button Function
Black Increase the value
Red Decrease the value
Both Accept the value & Advance to the next option
The options are organized into groups. 99 is a special number which indicates that you
are selecting a group of options to work with. When you select a group, the first option
in that group is displayed. As you accept each option by pressing both buttons together,
the next option is displayed. After the last option you are returned to 99 to select another
group. If you turn off the machine before you return to 99, your changes will be lost.

Group 99 0
Option Number Function Values
1 Year 0 to 99
2 Month 1 to 12
3 Date 1 to 31
4 Day 1 to 7(Sunday to Saturday)
5 Hour 0 to 23
6 Minute 0 to 59

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 Group 99 1
Option Number Function Values
10 Print serial number on receipt 0 = No, 1 = Yes
11 Time format 0 = 24 hour
1 = AM / PM
12 Receipt 0 = 1 copy, no barcode
(The second copy is for store use. It 1 = 1 copy, middle barcode
does not have the message on it.) 2 = 1 copy, bottom barcode
3 = 2 copies, no barcode
4 = 2 copies, middle barcode
5 = 2 copies, bottom barcode
†
13 Include checksum in barcode 0 = No, 1 = Yes (see Note)
14 Print text below barcode 0 = No, 1 = Yes
15 Date format 0 = mm/dd/yy
1 = dd/mm/yy
16 Minimum tickets to print receipt 1 to 99
17 Printer ID 0 = PPU-231
1 = Star TUP-482
2 = Custom VKP-80II
†
Some swipe systems and some scan systems get ticket counts that are about ten
times too small or too large if option 13 is not set to their preference.
‡
Option 24 also affects the barcode on the receipt. When set to 3, a 14 digit
barcode is used. When set to 4, a 16 digit barcode is used.
Group 99 2
Option Number Function Values
20 Machine number: Thousands 0 to 9
21 Machine number: Hundreds 0 to 9
22 Machine number: Tens 0 to 9
23 Machine number: Ones 0 to 9
‡
24 Number of digits in machine number 3 to 4
25 * Full bucket sensor 0 = No sensor
1 = Full and anti-cheat
2 = Full only
3 = Anti-cheat only
26 Bucket capacity (in 1000’s of tickets) 1 to 99
27 * Bucket sensor anti-cheat tolerance 0 to 9
* To catch cheating the full bucket sensor looks for chopped tickets falling into the
trash. Occasionally the tickets can fall in a way that they miss the sensor. The
anti-cheat tolerance option defines the number of consecutive misses that are
permitted without being considered cheating.

Full Bucket Sensor mounted on Ticket Chute Cover

TT-2000 Ticket Eater™ by Deltronic Labs June 2015 9

 Group 99 3
Option Number Function Values
30 Sensor Board 0 = BCR-1000
1 = HO-1000
2 = BCR as HO (see Note 1)
3 = DS-2000 (see Note 2)
4 = BCR-2000
5 = HO-2000
6 = DS-2000 (see Note 2)
31 Sensor board revision 4 to 5
32 Use sensor board cheat detection 0 = No, 1 = Yes
33 Bad barcode tolerance 0 = 0% (most strict)
1 = 25%
2 = 50%
3 = 75%
4 = 100% (rejects nothing)
34 Points value of Holes-Only ticket 1 to 99
35 Points value of one coin 0 to 99
36 Digits in door display 4, 5, 8 (see page 3)
37 Power Mains 0 = 60 Hz, 1 = 50 Hz

Note 1: BCR sensor boards are used to count barcoded tickets. HO sensor boards
are used to count holes-only tickets. Most barcode sensor boards can be configured
by means of jumpers on the board to work as a holes-only sensor board. When using
these boards for holes-only tickets set the jumpers to holes-only and choose HO for
option 30.
BCR-1000 ver.2 rev. 5 sensor boards do not have holes-only jumpers. If you must
use them to count holes-only tickets set option 30 to 2. In this configuration there is
NO SENSOR BOARD CHEAT DETECTION, so it should only be used in an
emergency.

Note 2: The DS-2000 sensor board has top and bottom barcode sensors for use with
tickets that have barcodes on one side only. Sometimes graphics printed on the
reverse side of tickets can cause counting problems. Setting option 30 to 6 causes
the sensor reading the graphics to be ignored. This prevents the counting problems,
but it also disables the detection of ticket movement direction. This makes cheating
harder to detect.

Group 99 4
Option Number Function Values
41 Points value for barcode #1 0 to 99
42 Points value for barcode #2 0 to 99
43 Points value for barcode #3 0 to 99
44 Points value for barcode #4 0 to 99
45 Points value for barcode #5 0 to 99
46 Points value for barcode #6 0 to 99
47 Points value for barcode #7 0 to 99
48 Points value for barcode #8 0 to 99

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 Group 99 4 sets the points value for barcoded tickets. When using barcoded tickets,
the Ticket Eater accepts only tickets that have the correct barcode. To do this it must
first learn the barcode pattern on the tickets. It can learn eight different barcodes,
each with its own point value.
To teach the Ticket Eater a barcode:
1. Go to one of the option numbers in group 99 4.
2. Use the black and red buttons to adjust the point value.
3. Feed the Ticket Eater a strip of seven tickets.
4. After reading the tickets the ticket eater will stop and display a series of
numbers which represent the barcode pattern. (If these numbers are all zeros,
the reading failed.)
5. To accept and record the reading, press both buttons together and advance to the
99 level. To reject the reading turn off the machine without pressing both
buttons.
Group 99 5 performs the special function of clearing the audit counters. When you
select 99 5, the display continues to show 99 5, but it blinks. At this point you can
press the red button to clear the audit counters, or the black button to cancel clearing.
Refer to the next page for instructions on printing an audit report.
Group 99 6 exits the options mode.

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 Performing Functions Without Software
DL Ticket Eater Manager software (sold separately) is the preferred way to manage your
TT-2000 Ticket Eater with AP-100 main logic board. A previous section of this manual
covers the software. Some management functions can also be done without the software
by a special Function mode. This mode uses buttons inside the TT-2000. This section
covers the Function mode.
These procedures use the two buttons mounted in front of the logic board, the SW1
button on the logic board, and the display on the door. To enter the Function mode:
1. Open the top door of the Ticket Eater.
2. While pressing SW1, pull out the safety switch. This turns the Ticket Eater on
with the door open and starts the Function mode.
3. The display will show FUNC0.
4. Use the black and red buttons to change the function number.
5. Press SW1 to select the function.
Button Function
Black Increase the function number
Red Decrease the function number
SW1 Select the function
Function Action
0 Exit the function mode
1 Print a duplicate receipt
2 Print an audit report
(see option group 99 5 to reset the audit counters)
3 Reset the bucket meter
4 Print an options report

Beginning with firmware version 2.10, floor model Ticket Eaters without printers use the
door display to show the audit report. Since the door display is too small to show all the
information at once, it is shown in pieces. Each time you press the red or black button
the next piece is shown. The report shows the information for holes-only tickets and for
each of the eight ticket barcodes. For each of these nine categories a number identifying
the category is shown first, and then the audit count for that category is shown. All audit
counts are 12 digits long and are shown as 3 sets of 4 digits. All 12 digits are shown
including all leading zeros.
DESCRIPTION Example
Holes-only ID number ---0
Holes-only first 4 digits 0000
Holes-only middle 4 digits 0002
Holes-only last 4 digits 3780
Barcode #1 ID number ---1
Barcode #1 first 4 digits 0000
Barcode #1 middle 4 digits 0059
Barcode #1 last 4 digits 2771
etc.

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 Managing Anti-cheat Features
The Ticket Eater has several methods to detect attempted cheating. Various options
control these methods.
Cheating
There are two common ways that cheating is attempted. Some cheaters will rip the
tickets in half the long way, and insert each half separately. The dual rear sensors protect
against this by checking that both the left and right side of the ticket are present. The
more common cheating method is holding on to the tickets and pulling them back out.
Mechanical Maintenance
The first line of defense against pull-back cheating is good mechanical maintenance. A
well-maintained machine will tend to grip and rip the tickets when pull-back is attempted.
Pay attention to the condition of the O rings on the bottom rollers. Worn O rings should
be replaced.
Check the condition of the flat metal roller springs that provide pressure on the top
rollers. The big problem is bent springs. This happens when the guide assembly is not
installed correctly. If the top roller shafts are not in the slots in the side plates before
pushing down hard to lock in the assembly, it can bend the springs. As a temporary fix
you can take the springs off and restore them to their original shape. Refer to the first
page in the Mechanical Drawings section of this manual for guidance on the correct
shape. If this occurs frequently the springs are weakened and should be replaced.
Check the side plates for wear. Worn side plates will not hold the top rollers in the
correct position. Then the rollers don’t provide enough pressure to fully grip the tickets
Roller misalignment can also cause jams by warping the tickets as they go through the
rollers.
Rear Sensors
The sensors at the rear end of the sensor board are used to detect cheating. They check
that both sides of the ticket are present. Option 32 in group 99 3 controls whether they
are used. Rev. 5 sensor boards have an extra middle sensor that helps them detect the
direction a ticket is moving. They combine this cheat detection with the rear sensor cheat
detection, so option 32 controls both for a rev. 5 board.
Full-bucket Sensor
On Ticket Eaters with a full-bucket sensor, the sensor is briefly triggered by the cut-up
tickets falling into the trash. These sensor flicks are used to detect cheating. No flicks =
no tickets = cheating. But, occasionally a ticket will fall in a way that the sensor misses
it, so there must be some tolerance for missed flicks. Option 25 in group 99 2 controls
whether the full-bucket sensor is used for cheat detection. Option 27 in group 99 2
controls the missed-flick tolerance.
Barcoded Tickets
Using barcoded tickets provides more security. If the barcode does not move past the
sensor at a uniform speed, it will not read correctly. Sometimes a poorly printed barcode

TT-2000 Ticket Eater™ by Deltronic Labs June 2015 13

may misread, so some tolerance for misreads is required. Option 33 in group 99 3
controls the tolerance.
HO-2000, BCR-2000, DS-2000
The HO-2000 sensor board has an extra middle sensor for detecting the direction a ticket
is moving. It is not confused by any printing on the tickets because it uses light being
blocked by the ticket rather than light reflected off the ticket. This is very effective and
needs no tolerance. Option 30 in group 99 3 should be set to 5 when using this board.
Setting it to 1 (HO-1000 setting) will disable use of the extra sensor and the enhanced
performance it gives.
The BCR-2000 sensor board also has an extra middle sensor for detecting movement
direction.
The DS-2000 sensor board has a top and a bottom barcode sensor. It is used with tickets
that have barcodes on one side only. If the graphics on the reverse side of the tickets do
not confuse the sensor, the signal from that sensor can be used to detect movement
direction. In this case set option 30 to 3. If the graphics cause counting problems then
set option 30 to 6 which causes the signal to be ignored.
Err x Message
On firmware versions 2.14 and later, “Err x” (where x is a number) is displayed when
cheating is detected. The number indicates how the cheating was detected:
0 Blocked middle sensor (possible jam)
1 Full-bucket sensor
2 Rear sensors
3 Bad ticket length
4 Direction of ticket movement
(requires HO-2000, BCR-2000, or DS-2000 sensor board)
This message clears itself. Attendant attention is not required.

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 Maintenance Checklist
1. To avoid damaging the sensor board, remove it before releasing or removing the
Guide Assembly.

2. When the Guide Assembly is released or the entire assembly is removed for
servicing or cleaning, follow this procedure to replace it:
a. The motor assembly has extra
O rings installed on both the
Lower Drive Roller Shaft
and the Motor Shaft. Before
replacing the guide assembly,
make sure the O rings are not
riding on the sides of the
rollers. They should be next
to the Side Plates and away
from the rollers.

b. Place the Rear Idler Roller

(the one closest to the cutter)
into its slots in the side plates.

c. Let the Front Idler Roller

Shaft drop into its slots in the
side plates.

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 d. Pull the Guide Assembly
slightly towards you to allow
the pins to drop into their
slots.

e. Push the Guide Assembly

towards the cutter and away
from you until it stops, and
then press down firmly on the
Spring Spacer Block (it has
the Phillips head screws) to
load the springs. The springs
(black arrow) should lock the
Rear Pins (white arrow) into
their slots. See the
mechanical drawings.

3. When replacing the Cutter, make sure that it is seated all the way down so that its
gear meshes with the large gear on the Driveshaft.

4. Clean the optical sensors on the sensor board.

a. Carefully unplug the cable from the board.
b. Remove two thumbscrews.
c. Lift the board straight up.
d. Turn the board over. Carefully wipe the sensors with a soft cloth or alcohol
swab.
e. Replace the board, thumbscrews, and cable.

5. Check that the Cutter Blade is tight on its shaft. The shaft has a flat. Tighten the
cutter’s set screw against the flat.

6. Check the Cutter Blade for a build-up of dirt or adhesive from the paper. Clean
with an alcohol swab or solvent.

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 7. Check that the Large Gear is tight on the Driveshaft. The shaft has a flat.
Tighten the gear’s set screw against the flat.

8. Make sure the Chute Cover is pushed down all the way. The Chute Cover
presses an interlock switch located under the shelf. The switch interrupts power
to motor when the Chute Cover is open. A bent Chute Cover can fail to
activate the switch.

9. Keep the entire shelf area clean of dust. The optical sensors are most affected by
dust build-up.
While cleaning, TURN OFF THE POWER.
Do not use a metal ended vacuum to clean any circuit board. A can of
compressed air or an air compressor is recommended for cleaning circuit boards.
After cleaning replace the covers. They are there for safety and to protect the
circuit boards. Metal objects like tokens or tools dropped on the boards can cause
short circuits and damage the boards.

10. Do not block the exhaust fan on the rear and the vents on the side. Allow at least
6 inches (15 cm) of clearance.

11. If you are getting a message on the display instead of a ticket count or the snake
mode, refer to the section on “Handling Messages on the Door Display”.

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 Blade Adjustment & Replacement
Stationary Blade Adjustment
The Ticket Eater blade is adjusted at the factory. As the blade wears, adjusting it so that
it is closer to the cutter will extend its life. To adjust the blade, follow these steps:
1. Make sure the POWER IS OFF and the cutter is not rotating.
2. Pull straight up to remove the cutter assembly from guide housing assembly
3. Set the cutter assembly on a spacer or the edge of your workbench so that you can
access the blade screws and turn the flywheel.
CAUTION: Even a dull blade is sharp enough to cut your fingers. Keep them
away from the cutter and the blade.
4. Use a 7/64 inch hex wrench to loosen the socket head attachment screws that hold
the stationary blade. Loosen them so that they can be turned with your bare
fingers, but do not remove them.

Socket Head Attachment Screw Adjustment Set Screw

5. Insert a 1/16 inch hex wrench through the top clearance hole of the stationary
blade into the set screw.
6. Turning the set screw clockwise will move the blade closer to the cutter. Slowly
spin the flywheel while turning the set screw clockwise. As the blade nears the
cutter edge you will start to hear and feel the blade touch the cutter as you rotate
it. If you go too far the cutter will not turn freely. Adjust both the left and right
sides so that you get no contact and can see no light between the cutter and the
blade.
7. Slowly tighten the screws that hold the stationary blade while rotating the cutter
and checking the contact adjustment. As the screws are tightened they will pull
the blade away from the cutter. Use the adjustment screws to compensate.

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 8. Re-install the cutter assembly in the machine. Make sure that it is seated all the
way down so that its gear meshes correctly with the gear on the guide housing
assembly.

Stationary Blade Replacement

The Ticket Eater blade has two edges. When one edge has worn to the point that it can
not be adjusted, it can be flipped around to use the other edge. To flip the blade or
replace the blade, follow these steps:
1. Make sure the POWER IS OFF and the cutter is not rotating.
2. Pull straight up to remove the cutter assembly from guide housing assembly
3. Set the cutter assembly on a spacer or the edge of your workbench so that you can
access the blade screws and turn the flywheel.
CAUTION: Even a dull blade is sharp enough to cut your fingers. Keep them
away from the cutter and the blade.
4. Use a 7/64” hex wrench to remove the screws that hold the stationary blade (see
photo on previous page).
5. Remove the blade, but leave the adjustment screws in place.
6. Flip the blade around to use the other edge, or use a new blade. Install the blade
being careful not to get the bevel backwards. The wider side of the blade should
be against the frame.
7. Follow the instructions on the previous page to adjust the blade.

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 Printers & Loading Paper
Star thermal printer
This printer is used in some older machines. The
printer is mounted on the inside of the top door.
The printer control board (circled in photo) has 3
LEDs. The top LED is a green “power on”
indicator. The middle LED is a red “error”
indicator. It is lit when there is a problem such
as out of paper.
The bottom LED is a green “on line” indicator.
The printer control board has two switches. The
top switch is an on-line / off-line toggle. The
bottom switch feeds paper.

Custom VKP80II thermal printer

This printer is has replaced the obsolete PPU-
231. The printer sits on a shelf inside the
cabinet. To load paper:
1. Start with the printer on.
2. Make sure the paper comes from the
bottom of the roll.
3. Make sure the paper end has a clean
square cut.
4. Insert the paper between the green guides
in the back of the printer. The printer will
detect the paper and load it.

Citizen PPU-231 thermal printer

This printer sits on shelf inside the cabinet.
On the side of the printer are a paper-feed
switch and an on/off toggle switch (circled in
photo). Please refer to the printer manual for
further instruction on printer care and
functions. Refer to the next page for paper
loading instructions.

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 Ticket Specifications
The Ticket Eater is designed to count industry standard tickets. These tickets are 1 5/32"
wide by 2" long. They have a 1/4" diameter hole in the middle of the ticket which is
centered on the perforation between tickets. For use in ticket dispensers they will also
have a 1/4" diameter half hole on each side of the ticket at the perforation.

Barcoded and Holes-Only Tickets photographed on 1/4" grid.

White Lines Show Reserved Center Area

The barcode on barcoded tickets is 4 digits of interleaved 2 of 5 code. This gives it 14

bars and 13 spaces. There are 18 thin bars/spaces and 9 thick bars/spaces. Thick
bars/spaces are 3 times as wide as thin bars/spaces.
The overall length of the barcode should be 0.7 to 1 inch. A stripe in the middle of the
tickets in line with the holes is reserved for the barcodes (see photo above). The barcode
must be wide enough to fill this area, but it can be wider. Thus the minimum width of the
barcode is the same as the hole diameter (1/4 inch). Other than a light red (no other color
is allowed) sequence number, nothing (not even a border) should be printed in the center
stripe area. No other color is allowed for the sequence number. Anything can be printed
on the tickets outside of the reserved center area.
The barcode bars should be printed with a dark color (black is preferred). The ink should
be dense enough that no background color shows through the bars
The barcode must be printed on both sides of the tickets.
The barcode background color should not be a dark color such as dark brown, dark blue,
dark gray, etc.

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Holes-only (non-barcoded) tickets should not have bold graphics or borders in the
reserved center area. Other graphics can be printed there, but solid bold graphics can
appear to be a hole to sensors which use light reflected from the tickets. This can cause
in miscounts.

Tickets with Bold Printing in the Reserved Area

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Diagnostic LED’s
The Ticket Eater has several diagnostic LEDs:
Location Color Indicates Status
Logic Board Red +5 V Power Normally On
Logic Board Green +12 V Power Normally On
Motor Drive Board Red Motor Control Signal Motor should be on when it is on
from Logic Board

HO-1000 Rev. 1-4 D1 Red Ticket detected Off when front sensor sees ticket
HO-1000 Rev. 1-4 D2 Red Ticket detected On when middle sensor sees ticket
HO-1000 Rev. 1-4 D3 Red Ticket detected Off when both rear sensors see ticket

HO-2000 LED 1 Red Ticket detected Off when front sensor sees ticket
HO-2000 LED 2 Red Ticket detected On when mid-front sensor sees ticket
HO-2000 LED 3 Red Ticket detected On when mid-rear sensor sees ticket
HO-2000 LED 4 Red Ticket detected Off when both rear sensors see ticket

BCR-1000 Rev. 1-4 Front Red Ticket detected Off when front sensor sees ticket
BCR-1000 Rev. 1-4 Rear Red Ticket detected Off when both rear sensors see ticket

HO-1000 Rev. 5 LED 1 Red Ticket detected On when middle front sensor sees ticket
HO-1000 Rev. 5 LED 2 Red Ticket detected On when right rear sensor sees ticket
HO-1000 Rev. 5 LED 3 Red Ticket detected On when left rear sensor sees ticket
HO-1000 Rev. 5 LED 4 Red Ticket detected Off when front sensor sees ticket
HO-1000 Rev. 5 LED 5 Red Cheating Flashes On when error is detected
HO-1000 Rev. 5 LED 6 Red Ticket detected On when middle rear sensor sees ticket

BCR-1000 Rev. 5 LED 1 Red Cheating Flashes On when error is detected

BCR-1000 Rev. 5 LED 2 Red Ticket detected Off when front sensor sees ticket
BCR-1000 Rev. 5 LED 3 Red Ticket detected On when middle sensor sees a bar in
the barcode
BCR-1000 Rev. 5 LED 4 Red Ticket detected On when middle rear sensor sees ticket
BCR-1000 Rev. 5 LED 5 Red Ticket detected On when left rear sensor sees ticket
BCR-1000 Rev. 5 LED 6 Red Ticket detected On when right rear sensor sees ticket

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 Trouble-Shooting Flowchart

Open the top door. To power up the

ticket eater, pull out the safety switch Check power switch, 5 A & 2.5 A
a and make sure the red rocker switch NO SB fuses, connections to and
is on. Are the red and green LEDs from power supply.
on the logic board on?

1. Check that the RUN / PRG

YES jumper on the AP-100PM
board (the board with the
battery on it) is in the RUN
When first powered up, does the position.
display show 00000 to 99999 and NO 2. Try switching door displays
then go into snake / attract mode? (see page 3).
3. Check the connections
between the logic board, the
printer, and the display.
YES 4. Check that paper is properly
loaded in the printer.

Insert a ticket and hold it under the Check the connections between
front sensor. Does the LED for the the logic board and the sensor
front sensor turn off and the LED for board. If the LED for the rear
the rear sensors stay on? sensors is off, power down,
NO remove the sensor board, and
Note: If the ticket is held under the
check for ticket jam or debris.
sensor for more than 10 seconds the
You may need to remove the
system will consider it a jammed
guide assembly to clear the
ticket and display an error message.
debris.

YES

Does the LED on the motor drive Check the connections between
board turn on when a ticket is NO the logic board and the motor
inserted? drive board.

YES
1. Is the chute cover closed?
2. Check the safety switch
located below the chute cover.
3. Check the 2.25 A & 5 A fuses.
Does the motor run when a ticket is 4. Check the connection between
inserted? NO
the driver board and the
motor.
5. Check for dust on the front
sensor.
6. Check the position of the front
sensor.
YES

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 Does the motor run at power 1. Check the position of the front
YES sensor.
up before inserting tickets?
2. Check the connection between the
sensor board and the logic board.
NO 3. Check the leads on the front sensor.
4. Check the drive transistor and LED
for the front sensor.

Turn off the machine. Remove the

Insert a strip of 10 to 20 cutter and guide assemblies, clean
NO them, and replace.
tickets. Does it cut okay?
Cutter Assembly checks:
1. Build up on the blade
YES 2. Cutter tight on the flat of the shaft.
3. Gear tight on the shaft.
4. Paper stuck in the housing.
5. Stationary blade adjustment.
6. Proper seating of the cutter assembly
in the guide housing assembly.
Guide Assembly checks:
1. Roller spring tension.
2. Roller spring screws tight.
3. The top guide “trailing finger” should
be straight, not bent.
4. Paper stuck in guide track or entry
block.

Did it count okay? NO No count at all:

1. Check the holes-only / barcode
setting.
2. Re-learn the barcode.
YES
Miscount:
1. Clean dust off the sensors.
2. Check that the sensors hanging
below the sensor board are not
shoved off center.
3. Reposition the guide assembly.
4. Check the roller spring shape and
tension (see mechanical drawings).

Make sure paper is loaded properly.

Print receipt okay? NO Note that thermal paper only prints on
one side. It will be blank if loaded
backwards.

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 Mechanical Drawings

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 Sensor Boards

HO1000 Rev. 4
This drawing shows the HO1000 Rev. 4 sensor board. This board does not read barcodes. It has 3 LED’s
which are circled in red.
SENSOR LED NOTES
Front D1 Off when sees ticket
Middle D2 Off when sees ticket
Rear D3 Off when both sensors see ticket

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 HO2000 Rev. 4
This drawing shows the HO2000 Rev. 4 sensor board. This board works with the LS2000 board that
mounts below the tickets. It does not read barcodes. The board has 4 LED’s which are circled in red.
SENSOR LED NOTES
Front LED1 Off when sees ticket
Mid-front LED2 On when sees ticket
Mid-rear LED3 On when sees ticket
Rear LED4 Off when both sensors see ticket

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These drawings show configurations for BCR1000 Rev. 1, 3 & 4 sensor boards. By moving jumpers these
boards can be configured to read barcoded or holes-only tickets. The drawing on the right shows the
jumper positions for barcoded tickets. The one on the left is for holes-only tickets. Note that the logic
board options must also be changed to match the jumpers.
These boards have 2 LED’s which are circled in red.
SENSOR LED NOTES
Front D8 Off when sees ticket
Rear D9 Off when both sensors see ticket

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The Rev. 5 sensor boards have 6 LED’s and 5 sensors. There is an LED for each sensor,
and an LED to indicate a cheating or an error condition. The front sensor detects the
ticket to turn the motor on. The middle sensors work together to count the tickets and
detect cheating. The rear sensors provide additional cheat detection.

HO-1000 Rev. 5
SENSOR LED NOTES
Front 4 On when sees ticket
Middle Front 1 On when sees ticket
Middle Rear 6 On when sees ticket
Rear Left 3 On when sees ticket
Rear Right 2 On when sees ticket
5 Flashes on for error or cheating

BCR-1000 Rev. 5
SENSOR LED NOTES
Front 2 On when sees ticket
Middle Front 3 On and off as it sees ticket and barcode
Middle Rear 4 On when sees ticket
Rear Left 5 On when sees ticket
Rear Right 6 On when sees ticket
1 Flashes on for error or cheating

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 Electrical Schematics

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 Warranty Information

Deltronic Labs, Inc. will replace or repair any mechanical or electronic parts damaged as
a result of component or circuit failure. We will also repair or replace defects in parts or
assembly caused by normal operations.

Deltronic Labs, Inc. will not, however, be responsible for damage caused by or due to
misuse of operation or power requirements, including system overloads or modification
and burn out of electronic boards. Nor will Deltronic Labs, Inc. be responsible for visible
damage or broken or missing parts caused by tampering with the units or unauthorized
servicing.

Warranties are as follows:

Electronic Components (boards, displays, power supplies, etc.) – One year warranty*.
Mechanical Parts & Assemblies – 90 Day Warranty*.
*Please note that the warranty start date is the actual ship date.

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