MUBIN SALIM MUJAWAR
Permanent Address:
FLAT NO 807,SAI KRUPA RESIDENCY,CHIRKE
COLONY,LOHEGAON 411047.
Mobile No. +91 9552589917
mubinspice@gmail.com
PERSONAL ATTRIBUTES
▪ Adaptable and flexible; wellorganized planner and scheduler.
▪ Energetic and positive outlook, which often inspires others.
▪ Good interpersonal skills - works well with others,
motivates and encourages.
▪ Active and dynamic approach to work and getting things done.
TRINITY AIR TRAVEL & TOURS as an asst Manager
sales & reservation from 24th January 2018to till date.
Job responsibilities
• Assists in achieving the Annual Revenue plan, Assists for planning and development
the marketing and promotional strategies for increase the sales and revenue.
• Ensure monthly sales and forecast report to send to the Management.
• Maintain retention of regular corporate customers and ensure procure new and
repeat business for the organization by maintaining regular contact with the
customers.
• managing budgets, meeting sales targets and maximising profits
• deliver and exceed branch performance and productivity
• Ensure execution of the developed sales strategies, plans, and advertising or
promotional programs.
• Manage new business development sales process from proposal to close.
• Plan and implement sales programs for one or more of the company's product line.
• Ensure activities are in accordance with the developed sales objectives.
• Draft response letters to general commercial correspondence, redirect
correspondence to relevant departments or sales sections where appropriate.
• Uses negotiating skills and creative selling abilities to close on business and
negotiate contracts.
Uses sales resources and administrative/support staff effectively.
Uniglobe Remarkable as a Sr Travel Counseller and Sr
Sales executive from 3rd April 2017 to 15TH JUNE18.
Job responsibilities
• Issue tickets to customers ensuring that all necessary airline rules and
regulations are incorporated and that the customer request is met in order to
provide them with excellent service. Highlight to customers the legal
requirements covering their journey such as passport, visa & health
requirements and other details such as check-in place and time.
• Actively be involved in suggesting new ideas and providing recommendations
on the improvement of the service provided, thereby increasing revenue and
ensuring success as a market leading Travel partner.
• Maintain excellent relations with clients/customers and provide support
and assistance ensuring that all travel requirements are handled efficiently.
Keep Operations Director informed about competitors and market
trends/practices.
• Maintain sales call records and good relations with all IATA consolidators.
Keep Operations Director informed about customer feedback and any
complaints
Liaise with Operations Director in formulating strategies aimed at
obtaining specific high yield commercial accounts.
Solicit travel business on cash basis from individual clients/accounts
Maintain and provide regular reports in prescribed formats.
Assists in reconciliation of accounts & collections in coordination with Finance
Department.
Ensure sales target are met in coordination with other team members.
∙ Liaising with clients in person, over the phone or via email to discuss
∙ their travel requirements.
• Advising clients on suitable options for domestic or
international ∙ destinations, transport and fares.
• Issuance of Air tickets Domestic/International.
∙ Reissuance of Air tickets Domestic/International.
∙ Assigning seats/Updating meals.
∙ Arranging for travel documents for Visa.
∙ Booking Hotels/Cabs for clients.
∙ Riya Travels as Travel Consultant from 5th May 2014 to
25TH MARCH 2017
Job responsibilities
• Liaising with clients in person, over the phone or via email to
discuss their travel requirements.
• Advising clients on suitable options for domestic or
international destinations, transport and fares.
• Mainly involved in Groups ( Quotations,Negotiation,Group Deposit
and Group Issuance )
• Issuance of Air tickets Domestic/International.
Reissuance of Air tickets Domestic/International.
Assigning seats/Updating meals.
• Arranging for travel documents for Visa.
• Booking Hotels/Cabs for clients.
∙ SPICE JET asExecutive – Customer Services fromDEC
’2010 to 4th May 2014.
Job responsibilities
∙ Manning of check in counters and boarding area ensuring all related
activities are timely coordinated
∙ Responsible for Reservation and ticketing, check in and boarding.
∙ Professionally and diplomatically deals with customers during the check in
process and ensures that they comply with airline policy and requirements
before travel.
∙ Ensuring check-in process is completed within minimum possible time
and handling passengers with respect and courtesy.
∙ AtIndiGo, India’s Coolest Airline,as a Customer Service
Agent from OCT 2008 to MAR ‘2010.
∙ Work Profile at a glance: IndiGo being a new establishing domestic airline
was privileged of being my services utilized in setting up Pune station and its
conversion into base station, was involved a part in all major issues and
decisions during the entire setup project.
Functional responsibilities:
∙ Ensuring the service is efficient with staff deployed and utilized at check in
,Boarding gate .
∙ Establish, maintain and follow up on standards and procedures.
∙ Ensuring that efficient and high quality service provided by the
staff at all allocations .
∙ Responsible for coordinating with managers for daily and monthly
reports.
∙ Initiate and implement corrective actions to secure service quality levels.
∙ Responsible for sending quarterly and monthly Report to the respective
officials.
∙ SKY GOURMET ,Supervisor from SEP 2006 to SEP
2008
Job responsibilities
1. Responsible for inventory of dry stores items of local stores.
2. Sending of daily, monthly and quarterly inventory reports to the
respective superiors.
3. Quality check of all food and beverages prepared for catering
airlines.
∙ AIR SAHARA, Emotionally yours, Customer Services
Assistant fromDEC 2005 to AUG 2006.
∙
∙ Job responsibilities
1. Reservations:Ticket booking (includes quoting fares, accepting
payment and assigning seats), cancellations, Rescheduling etc.
2. Handling Check-In Counter: Interact with passenger, validate
ticket and photo ID proof and issue boarding pass. Also checking and
weighing passenger baggage, charging baggage fees and questioning
passengers regarding their baggage items.
3. Boarding Gate: Making announcements, ensuring that passengers
are boarded efficiently and safely, and completing airline-required gate
operations for departing and arriving flights.
4. Baggage Make Up Area (BMA): Support Scanning of check-in
baggage and tallying and sending it to the correct flight.
5. Arrivals: Provide assistance to passengers in need and directing
pedestrian traffic. Provide special care of the elderly and
unaccompanied children passengers. If necessary, assist some
passengers in the luggage claim section.
6. Telephone and online support:Deal with telephone calls
relating to customer queries, replying to customer emails and
queries.
7. Other support to customers: Answering to their queries and
solving cases like baggage damages, short landing etc. .
ACADEMIC QUALIFICATIONS
➢ B.Com. from MUMBAI UNIVERSITY(MUMBAI, INDIA)
PERSONAL PROFILE
Date of Birth : 6th April 1985
Sex : Male
Father’s Name : LATE SALIM MUJAWAR
Nationality : Indian
Languages known : English, Hindi, Urdu, Marathi.
Hobbies : Gardening, listening to Music, Playing Cricket
and Travelling.
[MUBIN SALIM MUJAWAR]
