Social Anthropology of Technology Bryan Pfaffenberger: Further
Social Anthropology of Technology Bryan Pfaffenberger: Further
21:491-516
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                                                                                                                                                SOCIAL ANTHROPOLOGY OF
                                                                                                                                                TECHNOLOGY
                            Annu. Rev. Anthropol. 1992.21:491-516. Downloaded from www.annualreviews.org
                                                                                                                                                Bryan Pfaffenberger
                                                                                                                                                Division of Humanities, School of Engineering and Applied Science, University of
                                                                                                                                                Virginia, Charlottesville, Virginia 22901
                                                                                                                                                At the onset of the 20th century, anthropologists such as Balfour, Marett, and
                                                                                                                                                Haddon could readily identify three spheres of strength in anthropological
                                                                                                                                                research: material culture, social organization, and physical anthropology (49).
                                                                                                                                                The study of technology and material culture, however, was about to be
                                                                                                                                                jettisoned, and with stunning finality. By 1914, Wissler (103:447) complained
                                                                                                                                                that the study of these subjects "has been quite out of fashion." Researchers
                                                                                                                                                were giving their attention to "language, art, ceremonies, and social organiza
                                                                                                                                                tion" in place of the former almost obsessive concentration on the minute
                                                                                                                                                description of techniques and artifacts, and on the tendency to study artifacts
                                                                                                                                                without rcgard for their social and cultural context. As I aim to show in this
                                                                                                                                                chapter, the anthropological study of technology and material culture is
                                                                                                                                                poised, finally, for a comeback, if in a different guise. Its findings may signifi
                                                                                                                                                cantly alter the way anthropologists analyze everyday life, cultural reproduc
                                                                                                                                                tion, and human evolution.
                                                                                                                                                   If this all-but-forgotten field is to play such a role, it must overcome nearly
                                                                                                                                                a century of peripheral status. In anthropology's quest for professionalism,
                                                                                                                                                material-culture studies came to stand for all that was academically embarrass
                                                                                                                                                ing: extreme and conjectural forms of diffusionist and evolutionist explana
                                                                                                                                                tion, armchair anthropology, "field work" undertaken by amateurs on
                                                                                                                                                collecting holidays, and the simplistic interpretation of artifacts shorn of their
                                                                                                                                                social and cultural context. Malinowski, for instance, condemned the "purely
                                                                                                                                                technological enthusiasms" of material culture ethnologists and adopted an
                                                                                                                                                "intransigent position" that the study of "technology alone" is "scientifically
                                                                                                                                                sterile" (69:460). The study of technology and material culture, a topic that
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                                                                                                                                                492    PFAFFENBERGER
                                                                                                                                                 was (and is still) perceived as "dry, even intellectually arid and boring" (92, 5),
                                                                                                                                                 was relegated to museums, where--{)ut of contact with developments in social
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                                                                                                                                                Like the Standard View of science (74: 19-21), the Standard View of technol
                                                                                                                                                ogy underlies much scholarly as well as popular thinking. A master narrative
                                                                                                                                                of modern culture, the Standard View of technology could be elicited, more or
                                                                                                                                                494   PFAFFENBERGER
                                                                                                                                                   ersatz artifacts made far away. To retain some measure of authenticity the young
                                                                                                                                                   must be brought into direct contact with the great works of art and literature.
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                                                                                                                                                   an extraordinary compound of the futurist and the nihilistic, the revolutionary and
                                                                                                                                                   the conservative, the romantic and the classical.     It was the celebration of a
                                                                                                                                                   technological age and a condemnation of it; an excited acceptance of the belief
                                                                                                                                                   that the old regimes of culture were over, and a deep despairing in the face of that
                                                                                                                                                   fear (15:46).
                                                                                                                                                The Standard View puts forth a commonsense view of technology and mate
                                                                                                                                                rial culture that accords perfectly with our everyday understanding. All around
                                                                                                                                                us are artifacts originally developed to fulfill a specific need-juicers, word
                                                                                                                                                processors, vacuum cleaners, and telephones; and apart from artifacts that are
                                                                                                                                                decorative or symbolic, the most useful artifacts-the ones that increase our
                                                                                                                                                fitness or efficiency in dealing with everyday life-are associated each with a
                                                                                                                                                specific Master Function, given by the physical or technological properties of
                                                                                                                                                the object itself. Extending this commonsense view one quickly arrives at a
                                                                                                                                                theory of technological evolution (parodied by          4:6): People need water, "so
                                                                                                                                                they dig wells, dam rivers and streams, and develop hydraulic technology.
                                                                                                                                                They need shelter and defense, so they build houses, forts, cities, and military
                                                                                                                                                machines .... They need to move through the environment with ease, so they
                                                                                                                                                invent ships, chariots, charts, carriages, bicycles, automobiles, airplanes, and
                                                                                                                                                spacecraft."
                                                                                                                                                   The New Archaeology, which sought to put archaeology on a firm modern
                                                                                                                                                ist footing, puts forward a view of technology and artifacts firmly in accord
                                                                                                                                                with the Standard View and its presumption of need-driven technological
                                                                                                                                                evolution. Culture, according to Binford         (7), is an "extrasomatic means of
                                                                                                                                                adaptation"; thus technology and material culture form the primary means by
                                                                                                                                                496    PFAFFENBERGER
                                                                                                                                                 which people establish their viability, given the constraints imposed upon
                                                                                                                                                 them by their environment and the demands of social integration. It follows, as
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                                                                                                                                                 Binford argued in 19 65 (8), that every artifact has two dimensions, the pri
                                                                                                                                                 mary, referring to the instrumental dimension related to the artifact's function,
                                                                                                                                                 and the secondary, related to the artifact's social meaning and symbolism.
                                                                                                                                                Echoing this view, Dunnell makes explicit the connection that is assumed
                                                                                                                                                between an artifact's function and group survival: The artifact's function is
                                                                                                                                                that which "directly enhances the Darwinian fitness of the populations in
                                                                                                                                                which they occur" (23: 19 9 ). Style, in contrast, is something added on the
                                                                                                                                                surface, a burnish or decoration, that might play some useful role in symboliz
                            Annu. Rev. Anthropol. 1992.21:491-516. Downloaded from www.annualreviews.org
                                                                                                                                                ing group solidarity but is decidedly secondary. In the Modernist view, there
                                                                                                                                                are universal human needs, and for each of these there is an ideal artifact. For
                                                                                                                                                the primitive technologist, discovering such an artifact is like discovering
                                                                                                                                                America: It was there before the explorers finally found it-and to the extent
                                                                                                                                                that anyone bothers to look, it will be found, and inevitably adopted (although
                                                                                                                                                it might be resisted for a time). The tale of Man's rise, then, is the story of
                                                                                                                                                increasing technological prowess, as digging sticks develop into ploughs,
                                                                                                                                                drums into telephones, carts into cars.
                                                                                                                                                    The Standard View of technology offers a seemingly "hard" or "tough
                                                                                                                                                minded" view of artifacts and technological evolution, but there is ample
                                                                                                                                                evidence that its "hardness" dissolves when examined critically. What seems
                                                                                                                                                to us an incontrovertible need, for which there is an ideal artifact, may well be
                                                                                                                                                generated by our own culture's fixations. Basalla (4:7- 1 1) demonstrates this
                                                                                                                                                point forcefully with respect to the wheel. First used for ceremonial purposes
                                                                                                                                                in the Near East, the wheel took on military applications before finally finding
                                                                                                                                                transport applications. In Mesoamerica, the wheel was never adopted for trans
                                                                                                                                                port functions, given the constraints of terrain and the lack of draught animals.
                                                                                                                                                Even in the Near East, where the wheel was first invented, it was gradually
                                                                                                                                                given up in favor of camels. Basalla comments, "A bias for the wheel led
                                                                                                                                                Western scholars to underrate the utility of pack animals and overestimate the
                                                                                                                                                contribution made by wheeled vehicles in the years before the camel replaced
                                                                                                                                                the wheel" (4: 1 1). Against all Modernist bias, Basalla's vicw echoes the
                                                                                                                                                findings of recent social anthropologists who have argued that it is impossible
                                                                                                                                                to identify a class of "authentic" artifacts that directly and rationally address
                                                                                                                                                "real" needs (2, 22:7 2; 8 7). Culture, not nature, defines necessity. One could
                                                                                                                                                reassert that a "hard" or "tough-minded" approach requires the recognition,
                                                                                                                                                after all, that people must eat, and so on, but it is abundantly evident that a
                                                                                                                                                huge variety of techniques and artifacts can be chosen to accomplish any given
                                                                                                                                                utilitarian objective (9 1).
                                                                                                                                                   The supposed functions of artifacts, then, do not provide a clear portrait of a
                                                                                                                                                human culture's needs (38 ), and what is more, one call110t unambiguously
                                                                                                                                                infer from them precisely which challenges a human population has faced. The
                                                                                                                                                natives of chilly Tierra del Fuego, after all, were content to do without cloth
                                                                                                                                                ing. Accordingly, some archaeologists and social anthropologists would break
                                                                                                                                                                          SOCIAL ANTHROPOLOGY OF TECHNOLOGY                   497
                                                                                                                                                radically with the Standard View in asserting that material culture does not
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                                                                                                                                                of human history, labor has been more significant than tools, the intelligent
                                                                                                                                                efforts of the producer more significant than his simple equipment." Sahlins'
                                                                                                                                                view is echoed by Lemonnier (62: 151), who notes that the "search for corre
                                                                                                                                                spondences between technical level and 'stage' of economic organization does
                                                                                                                                                not seem likely to lead to a theory of the relation between technical systems
                                                                                                                                                and society, other than one so over-simplified and general that it quickly loses
                                                                                                                                                all interest." Material culture alone provides only a shadowy picture of human
                                                                                                                                                adaptations.
                                                                                                                                                    If techniques and artifacts are not the linchpins of human adaptation, as is
                                                                                                                                                so often surmised, then radical redefinitions are in order. It is not mere tech
                                                                                                                                                nology, but technology in concert with the social coordination of labor, that
                                                                                                                                                constitutes a human population's adaptation to its environment. In most prein
                                                                                                                                                dustrial societies, technology plays second fiddle to the human capacity to
                                                                                                                                                invent and deploy fabulously complex and variable social arrangements. How,
                                                                                                                                                then, should we define technology? Spier (93:2), for instance, defines technol
                                                                                                                                                ogy as the means by which "man seeks to modify or control his natural
                                                                                                                                                environment." This definition is clearly unsatisfactory. It assumes, a priori,
                                                                                                                                                that Man's inherent aim is domination or control of nature; and, anyway, it is
                                                                                                                                                wrong, since (as has just been argued) techniques and artifacts are secondary
                                                                                                                                                to the social coordination of labor in shaping human adaptations. One could
                                                                                                                                                broaden the definition of technology to include the social dimension. But
                                                                                                                                                because the term "technology" so easily conjures up "merely technical" activ
                                                                                                                                                ity shorn of its social context (77), I believe it preferable to employ two
                                                                                                                                                definitions, the one more restricted, and the other more inclusive. Technique
                                                                                                                                                (following 62, 63) refers to the system of material resources, tools, operational
                                                                                                                                                sequences and skills, verbal and nonverbal knowledge, and specific modes of
                                                                                                                                                work coordination that come into play in the fabrication of material artifacts.
                                                                                                                                                Sociotechnical system, in contrast, refers to the distinctive technological activ
                                                                                                                                                ity that stems from the linkage of techniques and material culture to the social
                                                                                                                                                coordination of labor. The proper and indispensable subjects of a social an
                                                                                                                                                thropology of technology, therefore, include all three: techniques, sociotechni
                                                                                                                                                cal systems, and material culture.
                                                                                                                                                    The sociotechnical system concept stems from the work of Thomas Hughes
                                                                                                                                                on the rise of modem electrical power systems (45, 46; for applications of the
                                                                                                                                                498    PFAFFENBERGER
                                                                                                                                                  concept, see 68, 81). According to Hughes, those who seek to develop new
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                                                                                                                                                 technologies must concern themselves not only with techniques and artifacts;
                                                                                                                                                 they must also engineer the social, economic, legal, scientific, and political
                                                                                                                                                 context of the technology. A successful technological innovation occurs only
                                                                                                                                                 when all the elements of the system, the social as well as the technological,
                                                                                                                                                 have been modified so that they work together effectively. Hughes (45) shows
                                                                                                                                                 how Edison sought to supply electric lighting at a price competitive with
                                                                                                                                                 natural gas (economic), to obtain the support of key politicians (political), to
                                                                                                                                                 cut down the cost of transmitting power (technical), and to find a bulb filament
                                                                                                                                                 of sufficiently high resistance (scientific). In a successful sociotechnical sys
                            Annu. Rev. Anthropol. 1992.21:491-516. Downloaded from www.annualreviews.org
                                                                                                                                                 tem, such as the electric lighting industry founded by Edison, the "web is
                                                                                                                                                 seamless": "the social is indissolubly linked with the technological and the
                                                                                                                                                 economic" (60: 112). In short, sociotechnical systems are heterogeneous con
                                                                                                                                                 structs that stem from the successful modification of social and nonsocial
                                                                                                                                                 actors so that they work together harmoniously-that is, so that they resist
                                                                                                                                                 dissociation (60: 166-l7)-i.e. resist dissolving or failing in the face of the
                                                                                                                                                 system's adversaries. One or more sociotechnical systems may be found in a
                                                                                                                                                 given human society, each devoted to a productive goal.
                                                                                                                                                    Extending Hughes's concept, Law (60) and Latour (57) emphasize the
                                                                                                                                                 difficulty of creating a system capable of resisting dissociation. A system
                                                                                                                                                 builder is faced with natural and social adversaries, each of which must be
                                                                                                                                                 controlled and modified if the system is to work. Some of them are more
                                                                                                                                                 obdurate, and some of them more malleable, than others. In illustrating this
                                                                                                                                                 point, Law shows that the sociotechnical system concept applies fruitfully to
                                                                                                                                                the study of preindustrial technology, in this case the rise of the Portuguese
                                                                                                                                                mixed-rigged vessels in the 14th and early 15th centuries. The real achieve
                                                                                                                                                ment, argues Law, was not merely the creation of the mixed-rigged vessel,
                                                                                                                                                with its increased cargo capacity and storm stability. Equally important was
                                                                                                                                                the magnetic compass, which allowed a consistent heading in the absence of
                                                                                                                                                clear skies; the simplification of the astrolabe, such that even semieducated
                                                                                                                                                mariners could determine their latitude; exploration that was specifically in
                                                                                                                                                tended to produce tables of data, against which position could be judged; and
                                                                                                                                                an understanding of Atlantic trade winds, which allowed ships to go forth in
                                                                                                                                                one season and come back in another. To achieve the necessary integration of
                                                                                                                                                all these factors, the system builders had to get mariners, ship builders, kings,
                                                                                                                                                merchants, winds, sails, wood, instruments, and measurements to work to
                                                                                                                                                gether harmoniously. The system they created resisted dissociation; they were
                                                                                                                                                able to sail out beyond the Pillars of Hercules, down the coast of Africa, and
                                                                                                                                                soon around the globe.
                                                                                                                                                    Although it is no easy trick to construct a system resistant to dissociation,
                                                                                                                                                sociotechnical systems are not inevitable responses to immutable constraints;
                                                                                                                                                they do not provide the only way to get the job done. People unfamiliar with
                                                                                                                                                technology usually gravely understate the degrees of latitude and choice open
                                                                                                                                                to innovators as they seek to solve technical problems (48). More commonly,
                                                                                                                                                                           SOCIAL ANTHROPOLOGY OF TECHNOLOGY                     499
                                                                                                                                                one sees a range of options, each with its tradeoffs, and it is far from obvious
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                                                                                                                                                from existing resources but modify them to make them function within the
                                                                                                                                                system. In this sense, sociotechnical-system building is almost inevitably so
                                                                                                                                                ciogenic (56): Society is the result of sociotechnical-system building. The
                                                                                                                                                distinctive social formation of medieval south India, for instance, is in almost
                                                                                                                                                every instance attributable to the achievement of the sociotechnical system of
                                                                                                                                                temple irrigation. The system of temple irrigation draws on old ideas of gods,
                                                                                                                                                kings, water, dams, castes, gifts, and all the rest, but it transforms every one of
                                                                                                                                                these ideas in important ways. In this sense, the sociotechnical system concept
                                                                                                                                                is in accord with the structuration theory of Giddens (30): People construct
                                                                                                                                                their social world using the social resources and structures at hand, but their
                                                                                                                                                activities modify the structures even as they are reproduced.
                                                                                                                                                   A sociotechnical system, then, is one of the chief means by which humans
                                                                                                                                                produce their social world. Yet sociotechnical systems are all but invisible
                                                                                                                                                through the lenses provided by Western economic, political, and social theory,
                                                                                                                                                as Lansing (56) discovered in his study of Balinese irrigation. From the stand
                                                                                                                                                point of Western theory, irrigation is organized either by the despotic state, as
                                                                                                                                                Wittfogel argued, or by autonomous village communities, as anthropologists
                                                                                                                                                argued in reply. Invisible within this discourse, Lansing found, was the Bali
                                                                                                                                                nese water temple, a key component in a regional sociotechnical system
                                                                                                                                                devoted to the coordination of irrigation. Lansing discovered that the rites in
                                                                                                                                                these Balinese water temples define the rights and responsibilities of subsidi
                                                                                                                                                ary shrines (and with them, the subaks, or local rice-growing collectivities, that
                                                                                                                                                line the watershed) through offerings and libations of holy water. By symboli
                                                                                                                                                cally embedding each local group's quest for water within the supra-local
                                                                                                                                                compass of temple ritual, water temples encourage the cooperation necessary
                                                                                                                                                to ensure not only the equitable distribution of water but also the regulated
                                                                                                                                                flow of inundation and fallowing that proves vital for pest control and fertility.
                                                                                                                                                Tellingly, the solidarity that is created is not political; the king has obvious
                                                                                                                                                interests in promoting this kind of solidarity but does not actively intervene
                                                                                                                                                within it. And neither is this solidarity purely economic; it crosscuts other
                                                                                                                                                arenas of economic integration. A sociotechnical system engenders a distinc
                                                                                                                                                tive form of social solidarity that is neither economic nor political (47); that is
                                                                                                                                                why it took so long for these systems to be "discovered" by anthropologists
                                                                                                                                                indoctrinated with classical social theory.
                                                                                                                                                                          SOCIAL ANTHROPOLOGY OF TECHNOLOGY                   501
                                                                                                                                                provided by the Standard View of technology, which refuses to deal with the
                                                                                                                                                ritual dimension of technical activity. According to the Standard View, and to
                                                                                                                                                virtually every anthropological definition of technology, a technique is an
                                                                                                                                                effective act (62:154, citing 71), as opposed to magic or religion. Spier makes
                                                                                                                                                this commonsense assumption explicit in excluding from "technology" any
                                                                                                                                                "magico-religious means" by which people seek to control nature (93:2). Such
                                                                                                                                                a view forestalls any consideration of the crucial role that ritual institutions
                                                                                                                                                play in the coordination of labor and the network's legitimation (24, 35, 83,
                                                                                                                                                95, ), a point that should already be apparent from the south Indian and
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                                                                                                                                                Here we see yet another reason for the invisibility of such systems within the
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                                                                                                                                                the Portuguese response was to work a good deal to make the cannon lighter
                                                                                                                                                and more powerful (60 : 127-28). Sociotechnical systems also betray a charac
                                                                                                                                                teristic life cycle (46) as they grow from invention, small-scale innovation,
                                                                                                                                                growth and development, and a climax of maximum elaboration and scope,
                                                                                                                                                followed by senescence and decay, until the system disappears or is replaced
                                                                                                                                                by a competing system. Such life cycles may be visible in the myriad cycles of
                                                                                                                                                innovation, growth, efflorescence, and decay that characterize the archaeologi
                                                                                                                                                cal record.
                                                                                                                                                    The sociotechnical system concept, in sum, suggests that mere necessity is
                                                                                                                                                by no means the mother of invention, just as production alone is by no means
                                                                                                                                                the sole rationale for the astonishing linkages that occur in sociotechnical
                                                                                                                                                systems (cf 5). To be sure, sociotechnical-system builders react to perceived
                                                                                                                                                needs, as their culture defines them. But we see in their activities the essen
                                                                                                                                                tially creative spirit that underlies sociogenesis, which is surely among the
                                                                                                                                                supreme modes of human cultural expression. Basalla (4: 14) puts this point
                                                                                                                                                well: A human technology is a "material manifestation of the various ways
                                                                                                                                                men and women throughout time have chosen to define and pursue existence.
                                                                                                                                                Seen in this light, the history of technology is part of the much broader history
                                                                                                                                                of human aspirations, and the plethora of made things are a product of human
                                                                                                                                                minds replete with fantasies, longings, wants, and desires." Basalla's point
                                                                                                                                                suggests that no account of technology can be complete that does not consider
                                                                                                                                                fully the meaning of sociotechnical activities, and in particular, the nonproduc
                                                                                                                                                tive roles of technical activities in the ongoing, pragmatic constitution of
                                                                                                                                                human polities and subjective selves. Sociotechnical systems can be under
                                                                                                                                                stood, as I argue in the next section, only by acknowledging that they produce
                                                                                                                                                power and meaning as well as goods.
                                                                                                                                                facts by reducing this meaning to the artifact's alleged function, with a residual
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                                                                                                                                                and secondary role left for the relatively superficial matter (it is claimed) of
                                                                                                                                                style. To recapture the sociality of human artifacts, it is necessary to turn this
                                                                                                                                                distinction upside down. I begin, therefore, by arguing that the supposedly
                                                                                                                                                "hard" part of the artifact, its function, is in reality the "softest," the one that is
                                                                                                                                                most subject to cultural definition.
                                                                                                                                                   Archaeologists commonly distinguish function and style, as has already
                                                                                                                                                been noted. But as Shanks & Tilley argue,
                                                                                                                                                   It is impossible to separate out style and the function [for instance] in either vessel
                            Annu. Rev. Anthropol. 1992.21:491-516. Downloaded from www.annualreviews.org
                                                                                                                                                    The views of Shanks & Tilley are echoed by Norman (75:9), who calls
                                                                                                                                                attention to an artifact's affordances. An affordance is a perceived property of
                                                                                                                                                an artifact that suggests how it should be used. Affordances are inherently
                                                                                                                                                multiple: Differing perceptions lead to different uses. You can drink water
                                                                                                                                                from a cup to quench thirst, but you can also use a cup to show you are well
                                                                                                                                                bred, to emphasize your taste in choosing decor, or to hold model airplane
                                                                                                                                                parts. But is not such a point just so much strained, special pleading? Everyone
                                                                                                                                                knows that chairs are primarily for sitting in; despite "minor" variations asso
                                                                                                                                                ciated with specific historical styles and tastes, isn't the chair's function the
                                                                                                                                                pre-eminent matter? Such a distinction between function and style is common
                                                                                                                                                sense only to the extent that we ignore a key component of technology, ritual.
                                                                                                                                                In the preceding section I stressed ritual's prominent role in coordinating labor
                                                                                                                                                in sociotechnical systems. Here, I emphasize the equally prominent role of
                                                                                                                                                ritual in defining the function of material culture.
                                                                                                                                                    To illustrate this point with a convenient and simple example, I draw on the
                                                                                                                                                work of K. L. Ames on Victorian hallway furnishings (1). Ames notes that the
                                                                                                                                                hallway was the only space in the Victorian house likely to be used by both
                                                                                                                                                masters and servants. Masters and visitors of the masters' class would pass
                                                                                                                                                through the hall, while servants and tradesmen would be asked to sit there and
                                                                                                                                                wait. Ames calls attention to the contradictory character of these artifacts:
                                                                                                                                                They had to be visually appealing to the master class as they passed through
                                                                                                                                                the hall; but if they included seats, they had to be austere, without upholstery,
                                                                                                                                                and uncomfortable, befitting the lower social status of the messenger boys,
                                                                                                                                                5�     PFAFFENBERGER
                                                                                                                                                 book agents, census personnel, and soap-sellers who were made to wait there.
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                                                                                                                                                 Plain and uncomfortable, the bench echoed the design of servants' furnishings,
                                                                                                                                                 which resembled (in the words of a servant quoted by Ames) the furnishings of
                                                                                                                                                 a penal colony. With such constant reminders of their status, the servants
                                                                                                                                                 would have no occasion to compare their status favorably with that of their
                                                                                                                                                master and mistress. Peers and people of higher status, Ames notes, were
                                                                                                                                                shown past the bench and directly into the house. In short, the Victorian
                                                                                                                                                hallway is a special space devoted to the enactment of entry rituals.
                                                                                                                                                    As the Victorian hallway bench suggests, style and function cannot be
                                                                                                                                                distinguished as easily as the S tandard View would claim. What appears in a
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                                                                                                                                                "function." But what is even more important, Miller's work suggests that this
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                                                                                                                                                labor and the rituals that frame human social behavior by employing material
                                                                                                                                                artifacts as cues. It seems likely that such linkages amount to a formidable
                                                                                                                                                apparatus of domination, even under conditions of statelessness, thus belying
                                                                                                                                                the mythos of egalitarianism in stateless societies.
                                                                                                                                                    If no form of domination goes unresisted, then one would expect artifacts to
                                                                                                                                                be employed in redressive rituals that are specifically designed to mute or
                                                                                                                                                counter the invidious status implications of the dominant ritual system. I
                                                                                                                                                therefore see the social use of artifacts, paraphrasing Richard Brown (12:129),
                                                                                                                                                as a process of nonverbal communication. In this process, each new act of
                                                                                                                                                ritual framing is a statement in an ongoing dialogue of ritual statements and
                                                                                                                                                counterstatements. In the counterstatements, people whose status is adversely
                                                                                                                                                affected by rituals try to obtain or modify valued artifacts, in an attempt to
                                                                                                                                                blunt or subvert the dominant rituals' implications. These statements, and their
                                                                                                                                                subsequent counterstatements, help to constitute social relations as a polity. I
                                                                                                                                                therefore call attention to redressive technological activities, which are inter
                                                                                                                                                pretive responses to technological domination, to highlight the political dimen
                                                                                                                                                sion of technology. I call this polity-building process a technological drama.
                                                                                                                                                    A technological drama (78, 82) is a discourse of technological "statements"
                                                                                                                                                and "counterstatements" in which there are three recognizable processes: tech
                                                                                                                                                nological regularization, technological adjustment, and technological recon
                                                                                                                                                stitution. A technological drama begins with technological regularization. In
                                                                                                                                                this process, a design constituency creates, appropriates, or modifies a techno
                                                                                                                                                logical production process, artifact, user activity, or system in such a way that
                                                                                                                                                some of its technical features embody a political aim-that is, an intention to
                                                                                                                                                alter the allocation of power, prestige, or wealth (57). Because a sociotechnical
                                                                                                                                                system is so closely embedded in ritual and mythic narrative, the technological
                                                                                                                                                processes or objects that embody these aims can easily be cloaked in myths of
                                                                                                                                                unusual power. Ford's assembly line, for example, was cloaked in the myth
                                                                                                                                                that it was the most efficient method of assembling automobiles-a myth
                                                                                                                                                indeed, since Norwegian and Swedish experiments have shown that team
                                                                                                                                                assembly and worker empowerment are just as efficient. The myth masked a
                                                                                                                                                political aim: Ford saw the rigid and repetitive work roles as a way of domesti
                                                                                                                                                cating and controlling the potentially chaotic and disruptive workforce of
                                                                                                                                                Southern and Eastern European immigrants (94: 153). The stratifying role of
                                                                                                                                                506    PFAFFENBERGER
                                                                                                                                                the Victorian hallway bench, to cite another example, was cloaked in a myth of
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                                                                                                                                                hygiene, which ascribed its plainness to its function in seating those who had
                                                                                                                                                recently sojourned in the filthy streets   ( 1 , 27).
                                                                                                                                                   Like texts, the technological processes and artifacts generated by techno
                                                                                                                                                logical regularization are subject to multiple interpretations, in which the
                                                                                                                                                dominating discourse may be challenged tacitly or openly. I call such chal
                                                                                                                                                lenges   technological adjustment or technological reconstitution. In techno
                                                                                                                                                logical adjustment, impact constituencies-the people who lose when a new
                                                                                                                                                production process or artifact is introduced---engage in strategies to compen
                            Annu. Rev. Anthropol. 1992.21:491-516. Downloaded from www.annualreviews.org
                                                                                                                                                sate the loss of self-esteem, social prestige, and social power caused by the
                                                                                                                                                technology. In this process they make use of contradictions, ambiguities, and
                                                                                                                                                inconsistencies within the hegemonic frame of meaning as they try to validate
                                                                                                                                                their actions. They try to control and alter the discourse that affects them so
                                                                                                                                                invidiously, and they try to alter the discursively regulated social contexts that
                                                                                                                                                regularization creates. Police whose movements are tracked by surveillance
                                                                                                                                                systems, for example, become adept at finding bridges and hills that break the
                                                                                                                                                surveillance system's tracking signal. They can then grab a burger or chat with
                                                                                                                                                another cop without having their location logged. A dj ustment strategies in
                                                                                                                                                clude appropriation, in which the impact constituency tries to gain access to a
                                                                                                                                                process or artifact from which it has been excluded (e.g.               17). Before the
                                                                                                                                                personal computer, computer enthusiasts and hobbyists learned how to hack
                                                                                                                                                their way into mainframe systems-;-as did the youthful Bill Gates (now the
                                                                                                                                                CEO of Microsoft Corporation), who was reputed to have hacked his way into
                                                                                                                                                systems widely thought to be impregnable.               In technological reconstitution,
                                                                                                                                                impact constituencies try to reverse the implications of a technology through a
                                                                                                                                                symbolic inversion process I call   antisignification. Reconstitution can lead to
                                                                                                                                                the fabrication of counterartifacts (e.g. 51), such as the personal computer or
                                                                                                                                                "appropriate technology," which embody features believed to negate or re
                                                                                                                                                verse the political implications of the dominant system.
                                                                                                                                                   Following Victor Turner      (97:91�94, 98:32), I choose the metaphor of
                                                                                                                                                "drama" to describe these processes. A technological drama's statements and
                                                                                                                                                counterstatements draw upon a culture's root paradigms, its axioms about
                                                                                                                                                social life; in consequence, technological activities bring entrenched moral
                                                                                                                                                imperatives into prominence. To create the personal computer, for example,
                                                                                                                                                was not only to create new production processes and artifacts, but also to bring
                                                                                                                                                computational power to the People, to deal the Establishment a blow by
                                                                                                                                                appropriating its military-derived tools, and to restore the political autonomy
                                                                                                                                                of the household vis-a-vis the Corporation. Here we see the dimension of
                                                                                                                                                desire that Basalla (4) emphasizes : To construct a sociotechnical system is not
                                                                                                                                                merely to engage in some creative or productive activity. It is to bring to life a
                                                                                                                                                deeply desired vision of social life, often with a degree of fervor that can only
                                                                                                                                                be termed millenarian.
                                                                                                                                                   In any explanation of the motivations underlying sociotechnical-system
                                                                                                                                                building and artifact appropriation the role of such activities in the subjective
                                                                                                                                                                            SOCIAL ANTHROPOLOGY OF TECHNOLOGY                    507
                                                                                                                                                calls the mass culture critique, we tend to treat contemporary acts of artifact
                                                                                                                                                appropriation in capitalist society "as so tainted, superficial, and trite that they
                                                                                                                                                could not possibly be worth investigating." Materialistc people, in addition,
                                                                                                                                                are seen as "superficial and deluded, and are unable to comprehend their
                                                                                                                                                position"   (73: 166). Yet, as Miller stresses (73:86-108) there are good grounds
                                                                                                                                                for arguing that artifacts play a key role cross-culturally in the formation of the
                                                                                                                                                self: Artifact manipulation and play, for example, provide the conceptual
                                                                                                                                                groundwork for the later acquisition of language       (100). We learn early, argues
                                                                                                                                                Miller   (73:2 1 5), that artifacts play key roles in a "process of social self-crea
                            Annu. Rev. Anthropol. 1992.21:491-516. Downloaded from www.annualreviews.org
                                                                                                                                                It would be idiotic to deny that contemporary humans know a great deal more
                                                                                                                                                about technology than did our predecessors. History shows cumulative trends
                                                                                                                                                in virtually every field of technological endeavor. But the sociotechnical sys
                                                                                                                                                tem concept leads to the equally inescapable conclusion that an enormous
                                                                                                                                                amount of human knowledge about building sociotechnical systems has been
                                                                                                                                                utterly and irretrievably lost.   I argue here that the extent of this loss can be
                                                                                                                                                appreciated only by understanding the heterogeneous nature of sociotechnical
                                                                                                                                                systems and by radically questioning the Standard View's assumption that the
                                                                                                                                                evolution of technology may be described as the shift from Tool to Machine.
                                                                                                                                                Such an analysis will raise equally radical questions about the Standard
                                                                                                                                                View' s notion of Rupture.
                                                                                                                                                   In a preindustrial society, people do not often talk about the technical
                                                                                                                                                knowledge they possess.      In studying weavers in Ghana, for instance, Goody
                                                                                                                                                was surprised by the insignificant role of questioning and answering in the
                                                                                                                                                teaching of apprentices    (33). Although highly elaborate systems of ethnobo
                                                                                                                                                tanical classification may play key roles in subsistence systems, an enormous
                                                                                                                                                amount of technological knowledge is learned, stored, and transmitted by
                                                                                                                                                experiential learning, visuaVspatial thinking, and analogical reasoning. Bloch
                                                                                                                                                508     PFAFFENBERGER
                                                                                                                                                (10:187) describes the nonlinguistic learning that takes place, a form of learn
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                                                                                                                                                   Imagine a Malagasy shifting cultivator with a fairly clear, yet supple mental model,
                                                                                                                                                   perhaps we could say a script, stored in long-term memory, of what a 'good
                                                                                                                                                   swidden' is like; and that this model is partly vi sual partly analytical (though not
                                                                                                                                                                                                         ,
                                                                                                                                                   matched with the conceptualized area of forest, and then a new but related model,
                                                                                                                                                   'this particular place as a potential swidden,' is established and stored in long-term
                                                                                                                                                   memory.
                                                                                                                                                   Water temples establish connections between productive groups and the compo
                                                                                                                                                   nents of the natural landscape that they seek to control. The natural world
                                                                                                                                                   surrounding each village is not a wilderness but an engineered landscape of rice
                                                                                                                                                510    PFAFFENBERGER
                                                                                                                                                   landscape . . . . Each wier is the origin of an irrigation system, which has both
                                                                                                                                                   physical and social components. The concept of the deity of the wier evokes the
                                                                                                                                                   collective social presence at the weir, where free-flowing river water becomes
                                                                                                                                                   controlled irrigation water (56:128).
                                                                                                                                                motor was covered and quiet, the curves were soft and the shapes rounded, and
                                                                                                                                                so on. In Britain in the   1960s, however, the motor scooter was adopted by
                                                                                                                                                Mods, male and female, for whom it signified a European ("soft") image, as
                                                                                                                                                against the Rockers, who appropriated the motorcycle to signify an American
                                                                                                                                                ("hard") image.
                                                                                                                                                   Thus the "recipient" (appropriating) culture can reinterpret the transferred
                                                                                                                                                artifact as it sees fit. No less should be expected of people in so-called "tradi
                                                                                                                                                tional societies." According to the sociotechnical systems model, no such
                                                                                                                                                thing as a "traditional society" exists. Every human society is a world in the
                            Annu. Rev. Anthropol. 1992.21:491-516. Downloaded from www.annualreviews.org
                                                                                                                                                   Sharp ' s famous analysis of steel axes among "stone-age" Australians illus
                                                                                                                                                trates the peril of reading too much technological determinism into a single
                                                                                                                                                case. Sharp showed how missionaries, by providing stone axes to women and
                                                                                                                                                young men, whose status had previously been defined by having to ask tribal
                                                                                                                                                elders for these artifacts, brought down a precariously legitimated stratification
                                                                                                                                                system. However, any status differentiation system that depends on sumptuary
                                                                                                                                                regulations, rules that deny certain artifacts to those deemed low in status, is
                                                                                                                                                vulnerable to furious adjustment strategies if such artifacts suddenly become
                                                                                                                                                widely available; culture contact and technology transfer are by no means
                                                                                                                                                required to set such processes in motion. The process Sharp described is not
                                                                                                                                                constitutive of technology transfer per se; a clear analogue is the erosion of the
                                                                                                                                                medieval aristocracy' s status as peasants freed themselves from sumptuary
                                                                                                                                                regulations and acquired high-status artifacts (73: 135-36).
                                                                                                                                                   Where technological change has apparently disrupted so-called "traditional
                                                                                                                                                societies," the villain is much more likely to be colonialism than technology.
                                                                                                                                                Colonialism disrupts indigenous political, legal, and ritual systems, and in so
                                                                                                                                                doing, may seriously degrade the capacity of local system-builders to function
                                                                                                                                                effectively within indigenous activity systems. In colonial Sri Lanka, the lib
                                                                                                                                                eral British government was obsessed with the eradication of multiple claims
                                                                                                                                                to land, which were perceived to discourage investment and social progress.
                                                                                                                                                The legal eradication of such claims destroyed the ability of native headmen to
                                                                                                                                                adjust holdings to changing water supply levels and undermined the traditional
                                                                                                                                                basis by which labor was coordinated for the repair of dams and irrigation
                                                                                                                                                canals. Village tanks and canals fell into disrepair as impecunious villagers
                                                                                                                                                allowed their lands to be taken over by village boutique owners and money
                                                                                                                                                lenders (79). This example suggests that it is not transferred technology, but
                                                                                                                                                rather the imposition of an alien and hegemonic legal and political ideology
                                                                                                                                                arguably, technicism, but not technology-that effects disastrous social
                                                                                                                                                change in colonized countries.
                                                                                                                                                   It is when sociotechnical systems come into direct competition, as is the
                                                                                                                                                case in advanced technological diffusion, that spectacular disintegrations of
                                                                                                                                                indigenous systems can occur. The sudden deployment of a competing system
                                                                                                                                                may outstrip the capacity of indigenous system participants to conceptualize
                                                                                                                                                their circumstances and make the necessary adjustments; their mode of de-
                                                                                                                                                                           SOCIAL ANTHROPOLOGY OF TECHNOLOGY                      513
                                                                                                                                                ploying resources, material and human, no longer works. Latour         (58:32) com
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ments:
                                                                                                                                                  The huge iron and steel plants of Lorraine are rusting away, no matter how many
                                                                                                                                                  elements they tied together, because the world [their builders] were supposing to
                                                                                                                                                  hold has changed. They are much like these beautiful words Scrabble players love
                                                                                                                                                  to compose but wh ich they do not know how to place on the board because the
                                                                                                                                                  shape of the board has been modified by other players.
                                                                                                                                                CONCLUSIONS
                            Annu. Rev. Anthropol. 1992.21:491-516. Downloaded from www.annualreviews.org
                                                                                                                                                among "tools, language, and intelligence" (29). From the perspective of this
                                                                                                                                                essay, such an effort is misconceived: It overprivileges tools and language, and
                                                                                                                                                disguises the truly significant phenomena-namely, sociotechnical systems
                                                                                                                                                and nonverbal cognition. To grasp the evolutionary significance of human
                                                                                                                                                technological activity, I suggest that anthropologists lay aside the myths of the
                                                                                                                                                Standard View ("necessity is the mother of invention," "the meaning of an
                                                                                                                                                artifact is a surface matter of style," and "the history of technology is a
                                                                                                                                                unilinear progression from tools to machines"), and view human technological
                                                                                                                                                activity using the concept of the sociotechnical system. Once we do so, we can
                            Annu. Rev. Anthropol. 1992.21:491-516. Downloaded from www.annualreviews.org
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