WD TV® Media Player
Firmware Release Notes
These release notes provide information on the latest posting of firmware
for the WD TV Media Player.
These release notes provide information on the following:
Version 1.03.07
Version 1.02.17
Version 1.01.30
Firmware Installation Procedure
Problems during or after FW upgrade
WD TV Media Player Firmware Release Notes 1
Version 1.03.07:
General information
The following applications have been removed due to the end of support for this product from the
applicable service provider:
ABC iView
DailyMotion
Funspot
Flixster
Hulu Japan
Live365
MediaMarkt
RedBull
Saturn
YouTube Videos App
Resolved Issues
Resolved device lockup issue when streaming video
Resolved issue of Youtube SSL v3 deprecation.
Resolved issues with Facebook app API error by changing to v2.0 API.
Resolved issue of SiriusXM app crash during streaming.
Resolved Twitter login issue.
Resolved issue of white screen displayed few seconds when launching AOL On
Resolved issue of SnagFilms not loading videos.
Resolved MyTV SSL issue.
Resolved issue of RSS feeds quit after a short delay.
Resolved issue of Video Playback Sequence option does not work.
Resolved issue of unable to unlock My Book HDD via IR remote with the first attempt.
Resolved issue of unable to recognize My Book Duo when the drive is locked.
Version 1.02.17:
Resolved Issues:
General information
Subscribers of CinemaNow will no longer be supported on the WD TV Media Player.
Supports AOL.On
Resolved .MP4 videos not playing on a WD TV from Olympus Stylus Tough-3000.
Resolved issue to play any media after using BBC iPlayer.
Resolved issue with ABC iView not streaming content via WD TV.
Resolved issue with nZBGet for WDTV Players running out of space for 2GB+ videos.
Resolved issue with some of the services missing from the HOTKEY service list.
Resolved launch issue with BBC iPlayer via hotkey that launched the old version of BBC iPlayer.
Resolved no sound playing while using YouTube Leanback with certain USB 3.0 HDD's.
Resolved SiriusXM rebooting WD TV after credentials entered and logging in to service.
Resolved some .MP4 videos not playing.
Resolved system lock up when in idle mode on DVD menu overnight.
Resolved system locking up during media compile with USB HDD and Network Share.
Resolved user forum post about user's generated 3rd party app rebooting WD TV.
WD TV Media Player Firmware Release Notes 2
Resolved YouTube Leanback causing WD TV to reboot.
Version 1.01.30:
Resolved Issues:
Supports BBC iPlayer, BBC News and BBC Sport (UK only)
Supports search feature at the Grid UI home screen from the WD IR remote
Updated WD TV End-User License Agreement (EULA)
Updated TMDB API image URL process
Resolved reboot issue when manually getting content information
Resolved issue with content playback stopping after long duration of play
Resolved audio out of sync and intermittent video freezes with .mp4 formats with AAC audio
WD TV Media Player Firmware Release Notes 3
Installing the Firmware Update
Firmware is an important set of instructions that tells your WD TV Media Player how to operate and
what the interactive screens look like, as well as ensures accurate functionality. Upgrading the
firmware is important because WD continues to develop tools that updated your WD TV Media
Player’s capabilities and promotes ease of use.
Important: Make sure the WD TV Media Player’s AC power adapter remains
connected during the firmware update. A power disruption during the update
process can corrupt the system firmware. Also, make sure that you do not unplug
the USB storage device
To update the firmware via a USB device:
1. Go to http://support.wdc.com to download the latest firmware update compressed file for
your WD TV Media Player.
2. Click "Downloads" then the product name (or photo).
3. Extract the four files (.BI2, .BIN, .VER, .FFF, and .INFO files) to the root (top level) of a
portable USB drive.
4. Connect the USB drive to the WD TV Media Player's USB port.
5. Press HOME, Select the firmware upgrade icon, and press ENTER.
6. You are prompted to perform the firmware upgrade.
7. Select OK on the firmware update prompt, and then press ENTER. This will restart
the system.
8. After restarting, the system automatically enters firmware upgrade mode.
9. Once the update process is completed, the WD TV Media Player will restart again.
Important product update notes:
Make sure the only USB drive connected to the WD TV Media Player contains the product
update files.
To update the firmware via the online update tool:
Once firmware is available through the online update tool, you will be automatically prompted to
update. Simply click “Okay” and the update will be downloaded and applied.
Alternatively, users may manually check for an online update at any time by going to the “Check
for updates” from the setup – system menu, while the device is connected to the Internet.
WD TV Media Player Firmware Release Notes 4
Problems during or after firmware upgrade
Please try some of these methods to resolve the problem you are experiencing. Try each method
to see if it fixes your issue before progressing to the next method.
Network specific issues:
1. Redo Network Setup: Settings/Network Settings/Network Setup.
2. Clear your Network Shares logins: Settings/Network Settings/ “Clear login info for
Network Share.” Then re-login.
All issues:
1. Reset your unit through the user interface: Settings/System settings/”Reset to factory
defaults” OR hard reset by momentarily pressing a pin in the “Reset” hole on the bottom
of the WD TV unit.
2. Delete the “.wd_tv” folder from your USB attached Hard Drive using a PC. Reattach
USB to the WD TV.
WD TV Media Player Firmware Release Notes 5
