UMER FARYAL TARIQ

Business Operations Professional

PERSONAL SUMMARY

Operations manager with experience of successfully coordinating the activities of

various departments concerned with the production, pricing, sales, and distribution
of products & services. Comfortable working with people of all levels and having
an excellent commercial approach to solving problems and developing business
processes. Having proven people management skills, with the ability to manage
AREAS OF EXPERTISE performance and motivate staff on an individual and team level.

Business Growth CAREER HISTORY

Performance management
financial control Textile Marketing Company - Lahore
IFRS Manager Operations Jan 2015 - Present
Sales force Management Responsible for meeting all relevant statutory and mandatory requirements associated
Problem Management with business operations and for working within the framework of the company's core
Team Development values, as well as promoting its ethos and mission statement.
Digital Marketing
E-Commerce Sales Operations:
 Overall responsibility for short/medium term planning of sales department.
 Monitor and guide the business development specialists on their targets.
PERSONAL SKILLS
 Prepare sales dashboard for CEO to discuss sales pipeline, actual vs planned
targets, potential customer inquiries.
 Analyze data of operating results for making next year plan of the company.
Persuasive & articulate
 Authorize sales contract, sales sheet and delivery orders.
Relationship development  Participate in the sales process by identifying business development potential.
influencing skills  Writing up reports on business operations for CEO.
Decisiveness  Conduct weekly business review meetings with CEO.
Communication  Creating a positive culture where the work can get done.
 Conduct performance management of sales team, reviewing or revising KPI’s
 Identifying and managing risks, issues and dependencies.
HOBBIES  Develop and implement sales force management system in the department.
 Implement 5s methodology
Travelling
Sports Finance Operations:
Video Gaming  Monitoring of aged receivables and setting client wise ceilings.
 Review finance department’s target & budget performance with CEO.
 Perform financial year end closing in liaison with consultant (Outsourced).
 Liaison with banks for approval of financial limits and leases.
 Daily preparation of accounts dashboard and discuss with CEO which covers
CONTACT
receivables, payables, any taxes and expenses.
 Supervise financial analysis and report to CEO
Phone:
 Perform monthly closure of books of accounts.
322-233-33302
 Writing up variance analysis report of expenses to establish lean environment.
Email:  Supervise audit of accounts, surprise visits of Go-Down.
umer.uft@gmail.com  Ensure compliance of external audits.
 Review monthly sales tax returns, withholding statements & income tax payable.
 Establish policies, accounting & reporting requirements.
 Implement a ‘No Cash Handling’ in the company and develop a control
environment to ensure all SOP’s are in place.

Textile Marketing Company - Lahore

Senior Executive Accounts July 2013 – Dec 2015
PROJECTS

1. Development of Woman Apparel Brand MORRI OFFICIAL wholly owned by Textile Marketing Company
https://morri.store/

• Responsible for domain and web hosting (GoDaddy.com)

• Supervise the project in liaison with the website developer to build a website that enabled us to sell online
internationally.
• Discuss drafts with business head and CEO on regular basis to give website a dynamic look.
• Liaison with Jazz Cash, Easy Paisa and Bank Alfalah for payment gateway integration on website.
• Regularly conduct meeting with business head and CEO before start of any festive in Pakistan for pricing of women
apparel.
• Supervise image utilization for website and ensure timely upload of images and relevant data on website before
launch of any collection.
• Responsible for digital marketing of the brand through, Google AdSense, Instagram, Facebook & email marketing by
using Mail Chimp.
• Write up reports on website traffic by using Google Analytics in order to generate sales out of it.
• Supervise website portal (Open Cart V2.3) and manage E-Commerce of the brand.
• Regularly negotiate rates with TCS Pvt. Ltd and DHL for smooth delivery of apparels (Local & International)

2. Development of Customer Relationship Management (CRM) software (crm.tmc.com.pk) that allows tmc to manage and
analyze its own interactions with its past, current and potential customers in order to automate sales

 Supervisor the project in consultation with software developer to design and implement CRM solution.
 Integrate CRM solution into other user systems.
 Provide training to other member of the staff on how to use CRM solution for sales force automation and marketing
purpose.
 Overseeing the relationship with customers handled by my team.
 Ensure the CRM system provides an effective sales funnel to generate confirmed sales.

KEY SKILLS AND COMPETENCIES

 Establish and implement goals and objectives.

 Proven ability to lead, motivate and build successful teams.
 Extensive knowledge of IFRS.
 Proven influencer & negotiator.
 Achieving targets in a dynamic and complex business environment.
 Team leading & people development skills.
 Able to manage and develop a diverse group of highly skilled people.
 Building and maintaining strong and effective relationships with suppliers and customers.
 Knowledge and understanding of the financial information technology.
 Having a mature approach to set-backs.
 Awareness of and sensitivity to cultural diversity.
 Sharing knowledge and expertise in a highly professional manner.
 Decision making in a pressured, commercial driven environment.

ACADEMIC QUALIFICATIONS

 ACCA Finalist
 Post Graduate Diploma in Accounting EOG Education, Malaysia 2012 – 2013
 Diploma in Information Technology LCOAT / London, UK 2007 – 2008
 A-Levels (Accounting) University of Cambridge 2003 – 2005

REFERNCE
Available on request.