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RACI Matrix - v.1.0

The document outlines key activities related to configuring and testing an SAP S/4 HANA system for a customer. It describes activities such as documenting requirements and designs, developing and testing objects, creating test plans and scripts, conducting integration and user acceptance testing, providing training, finalizing a cutover plan to move to production, and addressing post-production issues. Responsibilities are assigned to either the supplier, customer, or both parties.

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Mirek Godzwon
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100% found this document useful (1 vote)
918 views13 pages

RACI Matrix - v.1.0

The document outlines key activities related to configuring and testing an SAP S/4 HANA system for a customer. It describes activities such as documenting requirements and designs, developing and testing objects, creating test plans and scripts, conducting integration and user acceptance testing, providing training, finalizing a cutover plan to move to production, and addressing post-production issues. Responsibilities are assigned to either the supplier, customer, or both parties.

Uploaded by

Mirek Godzwon
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
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Key Activities

Configure the Customer SAP S/4 HANA system per documented requirements and design during Explore
Document Business Process Flow
Document unit test scripts aligned to configured business scenarios
Conduct unit testing on configured functionality and resolve any identified issues. Document unit test result
evidence.
Document SAP S/4 HANA configuration per the completed configuration (Change Request)
Document Technical Design Specifications for approved SAP S/4 HANA RICEFWF objects for Supplier

Document Technical Design Specifications for approved SAP S/4 HANA RICEFWF objects for Plaut
Review and approve Busines Process Flow and Technical documentation
Develop approved SAP S/4 HANA RICEFWF objects per the documented design in scope (except RD, and
Forms) by Supplier
Develop approved SAP S/4 HANA RICEFWF objects per the documented design in scope dedicated for
Plaut
Ensure availability of and coordination with non-S/4 HANA system representatives for unit testing

Should Customer proceed with an upgrade to S4 HANA 1909 participate and test to ensure that the
system was not negatively impacted.
Conduct unit testing on developed S/4 HANA RICEFWF objects in scope for Supplier and resolve any
identified issues. Document unit test result evidence.
Conduct unit testing on developed S/4 HANA RICEFWF objects in scope for Plaut and resolve any
identified issues. Document unit test result evidence.
Identify Segregation of Duty (SOD) matrix details based on Customer SOD rules
Develop detailed security role design including SOD requirements
Configure / develop security roles in SAP S/4 HANA including the use of APM application

Develop detailed testing plan including all in scope business scenarios, security, regression and performance
testing to be executed for each test cycle Functional Integration Test (FIT1, FIT2) and User Acceptance
Testing (UAT). Each business scenario will include the individual test scripts required to execute the test
including tester, timing, test data to be used and any dependencies.

Document test scripts for each test cycle for Functional Integration Test (FIT1 and FIT2) including each
tested action, test data to be used and the expected result. Each test script will be part of executing the end-
to-end business scenario
Document scenarios and test scripts required for regression and performance testing activities as defined in
the test plan
Create and communicate testing processes, tools and procedures for the execution of testing activities
Coordinate testing activities and communicate activities to testers during each testing cycle
Coordinate and conduct testing status meetings to report testing status, testing activities to be completed and
address identified risks/issues
Review testing cycle entrance criteria prior to DDR and FIT testing cycle to determine readiness to begin
testing

Conduct Data Dry Run (DDR) testing to validate the extract of in scope data objects from source(s), validate
extracted and transformed data (see Master Data tab for detailed responsibility)

Conduct Data Dry Run (DDR) testing to load data to SAP S/4 HANA and validate the loaded data in SAP
S/4 HANA (see Master Data tab for detailed responsibility)
Ensure availability of and coordination with non-S/4 HANA system representatives for testing
Conduct FIT testing per the test plan, documenting evidence of the test and the status of the test (i.e. pass,
fail, block) for each test script step
Assist Customer with the use of SAP S/4 HANA in support of executing defined test scripts in FIT testing
Review testing cycle exit criteria at the conclusion of each DDR and FIT testing cycle to determine if cycle
criteria is met to close the cycle
Review, fix and re-test identified defects related to configuration or RICEFWF development completed by
Supplier
Review, fix and re-test identified defects related to configuration or RICEFWF development completed by
Plaut
Conduct assessment of organizational job impacts and update training needs, as required
Provide  S/4 HANA functional content to support training needs
Develop training content in Enable Now per the training needs assessment
Develop draft cutover plan per steps executed to prepare for each test cycle
Develop training plan including training topics, training providers, learners and timing
Phase Supplier Customer
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Key Activities
Create and communicate testing processes, tools and procedures for the execution of testing activities
Coordinate testing activities and communicate activities to testers during each testing cycle
Document test scripts for User Acceptance Test (UAT) including each tested action, test data to be used and the expected result
Each test script will be part of executing the end-to-end business scenario
Coordinate and conduct testing status meetings to report testing status, testing activities to be completed and address identified
risks/issues
Ensure availability of and coordination with non-S/4 HANA system representatives for unit testing
Conduct UAT testing per the test plan, documenting evidence of the test and the status of the test (i.e. pass, fail, block) for each
test script step
Assist  Customer with the use of SAP S/4 HANA in support of executing defined test scripts in UAT
Conduct Data Dry Run (DDR) testing to validate the extract of in scope data objects from source(s), validate extracted and
transformed data (see Master Data tab for detailed responsibility)
Conduct Data Dry Run (DDR) testing to load data to SAP S/4 HANA and validate the loaded data in SAP S/4 HANA (see
Master Data tab for detailed responsibility)
Review, fix and re-test identified defects related to configuration or RICEFWF development completed by Supplier
Review, fix and re-test identified defects related to configuration or RICEFWF development completed by Plaut
Conduct “train the trainer” training per the training plan
Conduct end user training to identified trainers per the training plan
Finalize cutover plan and cutover checklist with each step required for migration of the solution to production
Conduct mock cutover, testing the production cutover plan details and resolving any issues
Review testing cycle exit criteria at the conclusion of each UAT and DDR testing cycle to determine if cycle criteria is met to
close the cycle
Facilitate go/no-go decision to review UAT, DDR and mock cutover results and sign off on the production go live of the SAP
S/4 HANA solution
Communicate cutover plan details with the processes for production cutover to the required team members
Coordinate and conduct production cutover status meetings to report cutover status, cutover activities to be completed and
address identified risks/issues
Cutover the SAP S/4 HANA solution to production per the production cutover plan. Validate the solution post cutover and
address any identified issues.
Custom
Supplier Plaut FTDS
er
C, I R, A
C, I R, A
C, I R, A

C, I R, A
C, I R, A
C, I R, A
R A, C, I
C, I R, A

C, I R, A
R A, C, I
A, C, I R
C, I R, A
C, I R, A
R A, C, I
R A, C, I
C, I R, A

C, I R, A
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R A, C, I
Custom
Key Activities Supplier
er
Review and address post production issues identified during the hypercare period
R A, C, I
for items configured or RICEFWF items developed by Supplier
Review and address post production issues identified during the hypercare period
C, I R, A
for items configured or developed by Customer
Conduct Knowledge Transfer sessions with Customer for the configuration and
R A, C, I
development completed by Supplier
Deliverable Phase
Process Flows Explore

RICEFW List Explore

Security/Authorization Role Design Workbook Explore

Change Impact Assessment Explore

Communications Plan Explore

Realization

Configuration Document (CD) Realize

End-to-end business scenarios Realize

Unit Test Scripts Realize

Unit test results for items configured or


Realize
developed by Supplier

Integration Test Scripts Realize

Integration Test Plans Realize

Documented test results for each test cycle


Realize
(FIT1, FIT2)

Test Progress Dashboard (Issues, Defects, Test


Realize
Progress)
Data Dry Run (DDR) test results (DDR1,
Realize
DDR2) - responsibility in a separate worksheet

SAP Security Role Mapping Document Realize

Training content to support the Train-the-


Realize
Trainer

Organizational/Job Impact Assessment


Realize
Findings

Deploy

Cutover Strategy Deploy

Documented test results for each test cycle


Deploy
(UAT)

Data Dry Run (DDR) test results (DDR3) Deploy

Final Cutover Plan Deploy

Cutover checklist Deploy

Cutover Kick-off Presentation Deploy

Mock Cutover Overview Deploy

Post  Go-Live Support Plan Deploy

Run

Project Closeout Report and Final Sign-Off


Description Supplier Customer
Document to define the flowchart of logical process steps
R A, C, I
detailed for the future state process.
Document that captures requirements identified as a GAP.
These requirements will be dispositioned to determine
scope and then the requirements to develop RICEFW R A, C, I
(workflows, Reports, interfaces, conversions, enhancements
and forms) will be added to each object.

Document detailing security roles by function in scope. C, I R, A

Document that outlines key impact to different groups of


C, I R, A
stakeholders as a result of the implementation.
Document that Outlines key messages, channels to be used,
the audience to receive messages, approval and review
C, I R, A
process, estimated timing of communications by key
Business Unit (BU).

Document detailing the configuration nodes that were


included in the solution, the actual configuration values and R (CR) A, C, I
clarifying notes. (according to agreed standard)
Solution Manager listing the end-to-end business scenarios
required for the solution and to align testing scripts to C, I R, A
complete testing.
File(s) which contain the steps and transactions to execute a
test of a single process step designed to meet specific R A, C, I
business requirements.
Files which contain the test results for each completed
unit/string test, with a pass / fail status on each step of the R A, C, I
test.

Solution Manager which contain the steps and transactions


used to validate an end-to-end business scenario designed C, I R, A
to meet the specific business requirements.

Solution Manager document including the details of each


test scenario to be tested with the associated test scripts,
C, I R, A
test data, test user, timing, etc. to execute each testing cycle
(FIT1, FIT2, UAT).
Test results including evidence of each test step execution
and the status of the test (pass, failed, blocked) in Solution C, I R, A
Manager
Solution Manager or a third-party testing tool used to
present overall testing progress and defect summaries as
C, I R, A
well as containing a detailed tracker to monitor individual
defects for each test cycle (FIT1, FIT2, UAT).
Test results validating extracted and transformed data (pre-
validation) and loaded data to SAP S/4 (post-validation) in C, I R, A
Microsoft Excel of the designated third-party testing tool.

This is a document that includes the full detail of the


security roles to be built in S/4HANA and APM. This C, I R, A
includes segregation of duty (“SOD”) details.
Training content in Microsoft PowerPoint, Word or Excel
R, A C, I
for “train-the-trainer training” in Enable Now.
Microsoft PowerPoint or Word document that highlights
the job and process impacts resulting from the change per C, I R, A
affected department.

Document that documents the overall high-level approach


that will be used to execute the cutover of the SAP S/4 C, I R, A
HANA solution.

Test results including evidence of each test step execution


and the status of the test (pass, failed, blocked) in Solution C, I R, A
Manager or designated third-party testing tool.

Test results validating extracted and transformed data (pre-


validation) and loaded data to SAP S/4 (post-validation) in C, I R, A
Solution Manager of the designated third-party testing tool.

Project plan detailing the milestones, activities, owners and


dependencies required for the cutover of the SAP S/4 R A, C, I
HANA solution.
Checklist of items required for the execution of the cutover
R A, C, I
plan.
Document that highlights the overall scope and key topics
R A, C, I
that will drive the Cutover phase.

Document that captures the overall strategy to implement


R A, C, I
simulated cutover tests prior to the actual cutover at go-live.

Document describing the methodology that will be used to


R A, C, I
manage the Hypercare phase after the Program goes live.

Summary report of open post go live items, knowledge


transfer status and other closure items at the conclusion of R A, C, I
the hypercare period.
Module Master Data Object Supplier Customer
MM Material Master C,I R, A
SD Customer Master C,I R, A
MM Supplier Master C,I R, A
PP BOM C,I R, A
All except mentioned
All Objects R, A C,I
above

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