Anger Management
Course Objectives
• Explain What is Anger
• Explain What is Anger Management
• List the Advantages and Disadvantages of Anger
• Explain the Triggers of Anger
• Describe the Internal Cues to Anger
• Describe the Types of Anger
• Explain the Steps for Anger Management
• Explain What is CUDSAIR
• Explain the Use of Relaxation for Anger Management
• Describe the Strategies to Control Anger
• Explain the Use of Effective Communication
• List the Tips to Keep Cool
Introduction
Henry Gordon works as a His wife is unhappy with Henry’s sub-ordinates
Project Manager in a reputed Henry’s frequent angry are scared of him and do
MNC. He has been facing a lot outbursts and has finally not voice their views and
of problems because of his stopped trying to reason opinions in front of him.
inability to control his temper. with him.
Introduction
Henry’s boss keeps telling him to Henry’s friends have As you can see, Henry is
control his temper. Henry’s anger started avoiding him facing a lot of problems
problem is laying obstacles to his and when they do both on his personal as
growth in the company. Henry’s meet him, they are well as professional front
superiors do not trust him for a always wary of Henry. due to his frequent angry
higher management role. outbursts.
Introduction
Uncomfortable Resentful
Angry Wary
Concentration Peace of mind
on work Health
Henry’s inability to control Anger problem not only Hence, it is important that
his anger makes everyone affects others but also everyone should learn to
around him uncomfortable, adversely affects Henry’s manage their anger so that
angry, resentful and wary health, peace of mind and anger does not control a
of him. concentration on work. person’s life.
What is Anger?
• Anger is ‘an emotional state that varies in intensity from mild
irritation to intense fury and rage.’
• Anger is a secondary emotion.
• Another emotion, such as fear, frustration, anxiety, sorrow, or
feeling diminished, inevitably precedes the experience of anger.
• Generally, anger replaces these primary emotions so quickly that
we never notice them. Beneath the primary emotions lie unmet
needs.
What is Anger Management?
To understand what anger management is, look at a famous phrase said by the
well-known Greek philosopher, Aristotle.
So, anger management
is all about learning to
be angry with the right
person, to the right
degree, at the right
time, for the right
purpose, and in the
right way.
Factors that Affect Anger in a Person
The following are some factors that can impact how we respond to conflict and
cause us to get angry:
Determining the best mode:
We develop an understanding of resolving
conflict with people through practice. We
use these to determine when to use anger
with the particular person with whom we
are in conflict.
Anger and Aggression
It is crucial that you know the difference between anger and aggression.
Anger is an emotion. It is ok to be angry.
Aggression is acting and letting out the anger inappropriately and
aggression is not ok. Learn to check your aggression and express your
anger appropriately.
Anger Cycle
Anger Symptoms Checklist
(Check off those that apply to you)
Physical Symptoms Emotional Symptoms
Increased heart rate Feel like crying
Muscle tension Want to yell
Sweating/feeling hot Short with others
Shallower/faster breathing Anxious
Clenched jaw Sad
Grinding of teeth Guilty
Headache Resentful
Stomach-ache Lose sense of humor
Shaking or trembling Withdraw from others or shut down
Dizziness
Want to pace
Feel as though you need a drink or a
cigarette
Types of Anger
Self-inflicted Anger
Self-inflicted Anger:
• Self-inflicted Anger is the one that is directed toward a person’s own
body.
• Sometimes, people showing this type of anger tend to starve
themselves or eat too much.
• These are the people who believe in the idea of punishing their own
self for something wrong they have or others have done.
Steps for Anger Management
Step 12: Forgive and Forget
Step 12: Forgive and Forget
To ensure that the changes you are making go much deeper than the
surface, you need to forgive the people in your life that have angered you
and forget the issues you had with them. It is not easy letting go of past
hurts and resentments but the only way to move past your anger is to let go
of these feelings and start fresh.
Hostility Log Sheet
What Made You How Did You Was this Justified?
Angry? Respond?
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
CUDSAIR
Professor Richard Nelson-Jones of the UK has developed a good structure to use
for anger management called CUDSAIR. The acronym ‘CUDSAIR’ stands for:
• C – Confront
• U – Understand
• D – Define
• S – Search
• A – Agree
• I – Implement
• R – Review
Cognitive Behavior Therapy for Anger Management
i ti ve B e h avior
Cogn Logic defeats ange
r,
he ra p y involves n when
T
v e re s tr ucturing because anger, eve
cogniti uickly
e a n s c h anging it ’s justified, can q
which m u think. become irrational.
w a y y o
the
Angry people need to
become aware of their
demanding nature and
translate their expectations
into desires. So use cold ha
rd logic
on yourself.
Strategies to Control Anger
Following are some of the strategies to control anger:
1 • Keep your voice low
2 • Breath slowly and deliberately
3 • Count to ten
Methods to Reduce Conflict to Control Anger
3
Win – Win
In the win-win method of resolving conflict, each party to
Methods
the conflict episode gets what he or she wants. The
keyword here is ‘problem solving’.
The following are the key characteristics of the win-win
method:
• Problem solving: find root causes
• Integration: meet interests and desires of all parties
• Super ordinate goal: desired by all but not reachable
alone
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