Zebra® R110Xi™/R170Xi™

High-Performance Printers

User Guide
© 2004 ZIH Corp.

The copyrights in this manual and the label print engine described therein are
owned by Zebra Technologies Corporation. Unauthorized reproduction of this
manual or the software in the label print engine may result in imprisonment of
up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators
may be subject to civil liability.

This product may contain ZPL®, ZPL II®, and ZebraLink™ programs;
Element Energy Equalizer® Circuit; E3®; and AGFA fonts. Software © ZIH
Corp. All rights reserved worldwide.

ZebraLink and all product names and numbers are trademarks, and Zebra, the
Zebra logo, ZPL, ZPL II, Element Energy Equalizer Circuit, and E3 Circuit are
registered trademarks of ZIH Corp. All rights reserved worldwide.

CG Triumvirate is a trademark of AGFA Monotype Corporation. All rights

reserved worldwide. CG Triumvirate™ font © AGFA Monotype Corporation.
Intellifont® portion © AGFA Monotype Corporation. All rights reserved
worldwide. UFST is a registered trademark of AGFA Monotype Corporation.
All rights reserved worldwide.

All other brand names, product names, or trademarks belong to their respective
holders.

Customer Order # 23063L-003

Manufacturer Part # 23063L-003 Rev. 1

 I have determined that the Zebra printers identified as the

XiIIIPlus Series
90XiIIIPlus, 96XiIIIPlus, 110XiIIIPlus,
140XiIIIPlus, 170XiIIIPlus, 220XiIIIPlus

manufactured by:

Zebra Technologies
333 Corporate Woods Parkway
Vernon Hills, Illinois 60061-3109 U.S.A.
Have been shown to comply with the applicable technical standards of the FCC

For Home, Office, Commercial, and industrial use

If no unauthorized changed is made in the equipment,

and if the equipment is properly maintained and operated.
Notes • ___________________________________________________________________

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 Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x
Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .x
Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Exterior View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Front Panel Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Front Panel Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

2 • Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Unpack and Inspect the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Report Shipping Damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Store or Reship the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Select a Site for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Select a Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Provide Proper Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Allow Proper Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Provide a Data Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Select a Communication Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Data Cable Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Types of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

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 Contents

Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
When to Use Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Coated Side of Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

3 • Printer Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Loading the Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Load Roll Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Load Fanfold Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Loading Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Create a Ribbon Leader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Load Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Remove Used Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Print a Printer Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Print a Network Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Calibrate the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Adjust Media Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Adjust Printhead Pressure and Toggle Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Toggle Position Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Printhead Pressure Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

4 • Front Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Enter Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Exit Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Default Password Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Disable the Password Protection Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Front Panel LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Standard LCD Displays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
ZebraNet® Wired and Wireless Print Server LCD Displays . . . . . . . . . . . . . . . . . . . . 60
RFID LCD Displays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

5 • RFID Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Transponder Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
ZPL Commands for RFID Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Electronic Product Code (EPC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
EPC Structure in RFID Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
XML-Enabled Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Getting Started with RFID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

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 Contents

Creating Basic RFID Label Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

RFID Label Format 1—Write a 96-bit Tag in Hexadecimal . . . . . . . . . . . . . . . . . . . . . 70
RFID Label Format 2—Write a 64-bit Tag in Hexadecimal . . . . . . . . . . . . . . . . . . . . . 71
RFID Label Format 3—Write a 96-bit Tag in ASCII . . . . . . . . . . . . . . . . . . . . . . . . . . 72
RFID Label Format 4—Read Data from Tag and Print on Label . . . . . . . . . . . . . . . . 73
RFID Label Format 5—Write Tag, Read Tag, and Print Data on Label . . . . . . . . . . . 74
RFID Label Format 6—Write Tag, Read Tag, and Return Results to Host . . . . . . . . . 75
ZPL II Commands for RFID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
^HR Calibrate RFID Transponder Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
^HV Host Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
^RB Define EPC Data Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
^RF Read or Write RFID Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
^RM Enable RFID Motion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
^RR Specify RFID Retries for a Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
^RS RFID Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
^RT Read RFID Tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
^RW Set RFID Read and Write Power Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
^RZ Set RFID Tag Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
^WT Write Tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
^WV Verify RFID Write Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

6 • Data Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Parallel Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Serial Pin Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
RS-232 Interface Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
RS-422/RS-485 Interconnections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
USB 2.0 Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

7 • Memory Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

PCMCIA Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
CompactFlash Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

8 • Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Cleaning Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Clean Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Clean Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Printhead and Platen Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Sensors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Snap Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Replace Fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

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9 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Communications Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Miscellaneous Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Power-On Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Additional Printer Self Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Communications Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Additional Printer Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

A • Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Print Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Zebra Programming Language (ZPL II®) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Agency Approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Environmental Conditions for Operation and Storage . . . . . . . . . . . . . . . . . . . . . . . 144
Print Specifications by Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Ribbon Specifications by Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Label Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Proprietary Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Printer Software and Firmware License Agreement . . . . . . . . . . . . . . . . . . . . 157
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

viii R110Xi/R170Xi User Guide 12/6/04 23063L-003 Rev. 1

 Preface

This section provides you with contact information, document structure and organization, and
additional reference documents.

Contents
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xii

23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide ix

 Preface
Contacts

Contacts
You can contact Zebra Technologies at any of the following:

Visit us at: http://www.zebra.com

Our Mailing Addresses:

Zebra Technologies Corporation
333 Corporate Woods Parkway
Vernon Hills, Illinois 60061.3109 U.S.A
Telephone: +1 847.634.6700
Fax: +1 847.913.8766

Zebra Technologies Europe Limited

Zebra House
The Valley Centre, Gordon Road
High Wycombe
Buckinghamshire HP13 6EQ, UK
Telephone: +44 (0)1494 472872
Fax: +44 (0)1494 450103

Support
You can contact Zebra support at:

Web Address: www.zebra.com/SS/service_support.htm

Note • The web address is case-sensitive.

US Phone Number +1 847.913.2259

UK/International Phone Number +44 (0) 1494 768289

x R110Xi/R170Xi User Guide 23063L-003 Rev. 1 12/6/04

 Preface
Document Conventions

Document Conventions
The following conventions are used throughout this document to convey certain information:

Alternate Color (online only) Cross-references contain hot links to other sections in this
guide. If you are viewing this guide online in .pdf format, you can click the cross-reference
(blue text) to jump directly to its location.

Command Line Examples All command line examples appear in Courier New font.
For example, type the following to get to the Post-Install scripts in the bin directory:
Ztools

Files and Directories All file names and directories appear in Courier New font. For
example, the Zebra<version number>.tar file and the /root directory.

Cautions, Important, Note, and Example

Caution • Warns you of the potential for electrostatic discharge.

Caution • Warns you of a potential electric shock situation.

Caution • Warns you of a situation where excessive heat could cause a burn.

Caution • Advises you that failure to take or avoid a specific action could result in physical
harm to you.

Caution • Advises you that failure to take or avoid a specific action could result in physical
harm to the hardware.

Important • Advises you of information that is essential to complete a task.

Note • Indicates neutral or positive information that emphasizes or supplements important

points of the main text.

Example • Provides an example, often a scenario, to better clarify a section of text.

Tools • Tells you what tools you need to complete a given task.

23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide xi

 Preface
Related Documents

Illustration Callouts Callouts are used when an illustration contains information that needs
to be labeled and described. A table that contains the labels and descriptions follows the
graphic. Figure 1 provides an example.

Figure 1 • Sample Figure with Callouts

1 SETUP/EXIT button
2 CALIBRATE button

Related Documents
The following documents might be helpful references:
• ZPL II® Programming Guide Volume I (part number 45541L) and Volume II (part
number 45542L)
• ZebraNet® PrintServer II™ Installation and User Guide (part number 45537L)
• Maintenance Manual (part number 48152L)

xii R110Xi/R170Xi User Guide 23063L-003 Rev. 1 12/6/04

 1
Introduction

This chapter provides a high-level overview of the printer and its components.

Contents
Exterior View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Front Panel Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Front Panel Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide 1

 Introduction
Exterior View

Exterior View
The following illustrations show the exterior of the printer.

Figure 2 • Printer Exterior—Front View

1 Front panel
2 Media door

Figure 3 • Printer Exterior—Rear View

2
3

1 Electronics cover
2 Power switch
3 AC power cord connection

2 R110Xi/R170Xi User Guide 23063L-003 Rev. 1 12/6/04

 Introduction
Front Panel

Front Panel
Figure 4 shows the buttons and lights on the front panel. For a description of the front panel
buttons, see Table 1 on page 4, and for a description of the front panel lights, see Table 2
on page 5.

Figure 4 • Front Panel Buttons and Lights

23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide 3

 Introduction
Front Panel

Front Panel Buttons

This table describes the function of the buttons shown in Figure 4.

Table 1 • Front Panel Buttons

Button Details
LEFT OVAL Changes parameter values. Common uses are to increase/decrease a value, answer yes or
no, indicate on or off, scroll through several choices, input the password, or set up the
printer for a firmware download.
RIGHT OVAL Changes parameter values. Common uses are to increase/decrease a value, answer yes or
no, indicate on or off, scroll through several choices, input the password, or set up the
printer for a firmware download.
SETUP/EXIT Enters and exits the setup mode.

PREVIOUS While in setup mode, scrolls to the previous parameter. Press and hold this button to
scroll back quickly through parameter sets.

NEXT/SAVE While in setup mode, scrolls to the next parameter. Press and hold this button to scroll
forward quickly through parameter sets. When exiting setup mode, this button scrolls
through the save options.
PAUSE Starts and stops the printing process and allows other buttons to be used. If an error
messages is on the LCD, pressing this button after the problem is resolved clears the error
and allows printing to resume.
FEED Forces the printer to feed a blank label each time the button is pressed.
• If the printer is not printing, one blank label immediately feeds.
• If the printer is printing, one blank label feeds after the current batch of labels is
complete.
CANCEL In the pause mode, this button cancels print jobs.
• If there are multiple print jobs in the print queue, press CANCEL once for each print
job to be deleted.
• To delete all print jobs, hold CANCEL for several seconds. The DATA light turns off.
CALIBRATE This button can be used to calibrate the printer for the following:
• Media length
• Media type (continuous or non-continuous)
• Print mode (direct thermal or thermal transfer)
• Sensor values
For more information on calibration, see Calibrate the Printer on page 35.

4 R110Xi/R170Xi User Guide 23063L-003 Rev. 1 12/6/04

 Introduction
Front Panel

Front Panel Lights

This table details the lights shown in Figure 4 on page 3.

Table 2 • Front Panel Lights

Light Details
POWER Indicates printer power status.
• Off — printer is off.
• On — printer is on.
TAKE LABEL • Off — Normal operation.
• Flashing — (Peel-Off Mode only.) The label is available. Printing is paused until the
label is removed.
ERROR Indicates printer operation.
• Off — Normal operation.
• Flashing — printer pauses until the error condition is resolved and the PAUSE
button is pressed.
CHECK RIBBON • Off — Normal operation; ribbon (if used) is properly loaded.
• On — No ribbon is detected under the ribbon sensor. Printing is paused, the LCD
shows an error message, and the PAUSE light is on.
PAPER OUT Indicates that labels need to be reloaded.

PAUSE • Off — normal operation.

• On — all printing operations have stopped. Either PAUSE was pressed, a pause
command was included in the label format, the on-line verifier detected an error, or a
printer error was detected.
DATA • Off — Normal operation. No data being received or processed.
• On/Blinking — Data processing or printing is taking place. Data is being received.

23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide 5

 Introduction
Printer Components

Printer Components
Figure 5 shows a side view of the printer’s internal components.

Note • Depending on the printer options that you selected, your printer could look slightly
different. For more about printer options, go to www.zebra.com.

Figure 5 • Internal Components

1 2 3 4

11 5
8
10

1 Printhead lever
2 Ribbon take-up spindle
3 Ribbon supply spindle
4 Ribbon dancer assembly (only on select models)
5 Media guide
6 Media dancer roller assembly
7 Media supply guide
8 Media supply hanger
9 Lower roller
10 Platen roller
11 Tear-off bar

6 R110Xi/R170Xi User Guide 23063L-003 Rev. 1 12/6/04

 2
Printer Setup

This chapter provides the tasks that you must complete and the issues that you must consider
before you load and configure your printer.

Contents
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Report Shipping Damage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Store or Reship the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Select a Site for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Select a Surface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Provide Proper Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Allow Proper Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Provide a Data Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Select a Communication Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Data Cable Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Types of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
When to Use Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Coated Side of Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide 7

 Printer Setup
Before You Begin

Before You Begin

Review this checklist, and resolve any issues before you begin setting up your printer. When
you are ready, continue with Printer Operation on page 19.

‰ Unpack and Inspect Have you unpacked the printer and inspected it for damage? If
you have not, see Unpack and Inspect the Printer on page 9.

‰ Select a Site Have you selected an appropriate location for the printer? If you have not,
see Select a Site for the Printer on page 10.

‰ Attach Power Cord Do you have the correct power cord for your printer? If you are
unsure, see Power Cord Specifications on page 11. To attach the power cord and connect the
printer to a power source, see Connect the Printer to a Power Source on page 11.

‰ Connect to a Data Source Have you determined how the printer will be connected to
a data source (usually a computer)? For more information, see Select a Communication
Interface on page 12.

‰ Select Media Do you have the correct media for your application? If you are unsure,
see Types of Media on page 14.

‰ Select Ribbon Do you need to use ribbon, and is the appropriate ribbon available, if
needed? If you are unsure, see Ribbon on page 16.

8 R110Xi/R170Xi User Guide 23063L-003 Rev. 1 12/6/04

 Printer Setup
Unpack and Inspect the Printer

Unpack and Inspect the Printer

When you unpack the printer, save all packing materials. When the printer is out of the box,
raise the printer’s media door, and remove the power cord.
Inspect the printer for possible damage incurred during shipment. Check all exterior surfaces
for damage. Raise the media door, and inspect the media compartment for damage to
components.

Report Shipping Damage

If you discover shipping damage upon inspection:
• Immediately notify the shipping company of the damage, and file a damage report with
them. Zebra is not responsible for any damage incurred during shipment of the equipment
and does not repair this damage under warranty.
• Keep all packaging material for shipping company inspection.
• Notify your authorized Zebra reseller.

Store or Reship the Printer

If you are not placing the printer into immediate operation, repackage it using the original
packing materials. You may store the printer under the following conditions:
• Temperature: –40° to 140°F (–40° to 60°C)
• Relative humidity: 5% to 85% non-condensing
If you must ship the printer, remove any ribbon and media from the supply spools to avoid
damaging the printer. Carefully pack the printer into the original container or a suitable
alternate container to avoid damage during transit.

23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide 9

 Printer Setup
Select a Site for the Printer

Select a Site for the Printer

Consider the following when selecting an appropriate location for your printer.

Select a Surface
Select a solid, level surface of sufficient size and strength to accommodate the printer and
other equipment (such as a computer), if necessary. The choices include a table, countertop,
desk, or cart.

Provide Proper Operating Conditions

Because the printer was designed and is fabricated as an industrial-type unit, it functions
satisfactorily in a location that conforms to specified environmental and electrical conditions,
including a warehouse or factory floor. For more information on the required conditions, see
General Specifications on page 144.
Table 3 shows the temperature and relative humidity requirements for the printer when it is
operating.

Table 3 • Operating Temperature and Humidity

Mode Temperature Relative Humidity

Thermal Transfer 41° to 104°F (5° to 40°C) 20 to 85% non-condensing
Direct Thermal 32° to 104°F (0° to 40°C) 20 to 85% non-condensing

Allow Proper Space

The printer should have enough space around it for you to be able to open the media door. To
allow for proper ventilation and cooling, leave open space on all sides of the printer.

Caution • Do not place any padding or cushioning material behind or under the printer
because this restricts air flow and could cause the printer to overheat.

Provide a Data Source

If the printer will be located away from the data source, the selected site must provide the
appropriate connections to that data source. For more information on the types of
communication interfaces, see Select a Communication Interface on page 12.

10 R110Xi/R170Xi User Guide 23063L-003 Rev. 1 12/6/04

 Printer Setup
Connect the Printer to a Power Source

Connect the Printer to a Power Source

Caution • For personnel and equipment safety, always use an approved three-conductor
power cord specific to the region or country intended for installation. This cord must use
an IEC 320 female connector and the appropriate region-specific three-conductor
grounded plug configuration.

To connect the printer to a power source, complete these steps:

1. Turn the printer power switch (located on the rear of the printer) to the Off (O) position.
2. Plug the power cord into the mating connector on the rear of the printer.
3. Plug the other end of the power cord into the power source.

Power Cord Specifications

Depending on how your printer was ordered, a power cord may or may not be included. If one
is not included or if the one included is not suitable for your requirements, refer to the
following guidelines:
• The overall cord length must be less than 9.8 ft (3.0 m).
• The cord must be rated for at least 5 A, 250 V.
• The chassis ground (earth) must be connected to ensure safety and reduce electromagnetic
interference. The third wire in the power cord grounds the connection (Figure 6).

Figure 6 • Power Cord Specifications

1 2 3 4

1 AC power plug for your country

2 3-conductor HAR cable
3 IEC 320 connector
4 Neutral, earth, live in contact view

• The AC power plug and the IEC 320 connector must bear the certification mark of at least
one of the known international safety organizations shown in Figure 7.

Figure 7 • International Safety Organization Marks

+
R

23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide 11

 Printer Setup
Select a Communication Interface

Select a Communication Interface

The way that you connect your printer to a data source depends on the communication options
installed in the printer.
Standard interfaces: The standard communication interfaces are an RS-232 serial data port, a
bidirectional parallel port, and a USB 2.0 port.

Note • RS-422 and RS-485 serial data ports are available through an adapter. A DB-25 cable
and a USB 2.0 cable are also available.

Figure 8 shows the location of the communication interfaces on the back of the printer. For
more information about these interfaces, see Data Ports on page 99.

Figure 8 • Communication Interfaces

1 Parallel port
2 USB 2.0 port
3 Serial port

Optional Print Servers:

• ZebraNet PrintServer II (PSII). For more information on PSII, see the PrintServer II User
and Reference Guide (Zebra part number 45537L).

12 R110Xi/R170Xi User Guide 23063L-003 Rev. 1 12/6/04

 Printer Setup
Select a Communication Interface

Data Cable Requirements

Data cables must be fully shielded and fitted with metal or metallized connector shells.
Shielded cables and connectors are required to prevent radiation and reception of electrical
noise.
To minimize electrical noise pickup in the cable:
• Keep data cables as short as possible.
• Do not bundle the data cables tightly with the power cords.
• Do not tie the data cables to power wire conduits.

Note • Zebra printers comply with FCC Rules and Regulations, Part 15 for Class B Equipment
using fully shielded, 6.5 ft (2 m) data cables. Use of unshielded cables may increase radiation
above the Class B limits. Print engines comply with FCC Rules and Regulations, Part 15,
Subpart J, for Class A equipment, using fully-shielded 6-foot (2-meter) data cables. Use of
longer cables or unshielded cables may increase radiated emissions above the Class A limits.

Note • RS-422 and RS-485 applications should use twisted shielded pairs as recommended in
the TIA/EIA-485 Specification.

23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide 13

 Printer Setup
Types of Media

Types of Media
The printer can use various types of media (Table 4). We strongly recommend the use of
Zebra-brand supplies for continuous high-quality printing. A wide range of paper,
polypropylene, polyester, and vinyl stock has been specifically engineered to enhance the
printing capabilities of the printer and to ensure against premature printhead wear.

Table 4 • Types of Media

Media Type How It Looks Description

Non-Continuous The media is wound on a core. Individual labels
Roll Media are separated by a gap, black mark, notch, or
hole, which enables you to see where one label
ends and the next one begins. When using media
that has holes or notches, position the media
sensor directly over a hole or notch. Figure 9
shows different types of non-continuous media.

Figure 9 • Non-Continuous Web Media

Continuous The media is wound on a core and is without

Roll Media gaps, holes, notches, or black marks. This allows
the image to be printed anywhere on the label.

14 R110Xi/R170Xi User Guide 23063L-003 Rev. 1 12/6/04

 Printer Setup
Types of Media

Table 4 • Types of Media (Continued)

Media Type How It Looks Description

Fanfold Media The media is folded in a zigzag pattern.

RFID “Smart” Media Each label has a radio frequency identification

(RFID) chip and antenna inlay embedded
between the label and the liner. The media is
made from the same materials and adhesives as
non-RFID labels. The outline of the transponder
(which varies by manufacturer) can be seen
through the label. All “smart” labels have
memory that can be read, and many have
memory that can be encoded.

23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide 15

 Printer Setup
Ribbon

Ribbon
Ribbon is a thin film that is coated on one side with wax, resin, or wax resin, which is
transferred to the media during the thermal transfer process. The media determines whether
you need to use ribbon and how wide the ribbon must be.
When ribbon is used, it must be as wide as or wider than the media being used. If the ribbon is
narrower than the media, areas of the printhead are unprotected and subject to premature wear.

When to Use Ribbon

Thermal transfer media requires ribbon for printing while direct thermal media does not.
To determine if ribbon must be used with a particular media, perform a media scratch test.

To perform a label scratch test, complete these steps:

1. Scratch the print surface of the media rapidly with your fingernail.
2. Did a black mark appear on the media?

If a black mark... Then the media is...

Does not appear on the media Thermal transfer. A ribbon is required.
Appears on the media Direct thermal. No ribbon is required.

Coated Side of Ribbon

Ribbon can be wound with the coated side on the inside or outside (Figure 10). If you are
unsure which side of a particular roll of ribbon is coated, perform an adhesive test or a ribbon
scratch test to determine which side is coated.

Figure 10 • Ribbon Coated on Outside or Inside

Outside Inside

Adhesive Test
If you have labels available, perform the adhesive test to determine which side of a ribbon is
coated. This method works well for ribbon that is already installed.

To perform an adhesive test, complete these steps:

1. Peel a label from its liner.
2. Press a corner of the sticky side of the label to the outer surface of the roll of ribbon.
3. Peel the label off of the ribbon.

16 R110Xi/R170Xi User Guide 23063L-003 Rev. 1 12/6/04

 Printer Setup
Ribbon

4. Observe the results. Did flakes or particles of ink from the ribbon adhere to the label?

If ink from the ribbon... Then...

Adhered to the label The ribbon is coated on the outer surface.
Did not adhere to The ribbon is coated on the inner surface. To verify this,
the label repeat the test on the inner surface of the roll of ribbon.

Ribbon Scratch Test

Perform the ribbon scratch test when labels are unavailable.

To perform a ribbon scratch test, complete these steps:

1. Unroll a short length of ribbon.
2. Place the unrolled section of ribbon on a piece of paper with the outer surface of the
ribbon in contact with the paper.
3. Scratch the inner surface of the unrolled ribbon with your fingernail.
4. Lift the ribbon from the paper.
5. Observe the results. Did the ribbon leave a mark on the paper?

If the ribbon... Then...

Left a mark on the paper The ribbon is coated on the outer surface.
Did not leave a mark on The ribbon is coated on the inner surface. To verify this,
the paper repeat the test on the other surface of the roll of ribbon.

23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide 17

 Printer Setup
Ribbon

Notes • ___________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

18 R110Xi/R170Xi User Guide 23063L-003 Rev. 1 12/6/04

 3
Printer Operation

If you have completed the tasks and resolved the issues in the checklist in Before You Begin
on page 8, follow the instruction in this chapter to load and calibrate your printer and to print
configuration labels.

Contents
Loading the Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Load Roll Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Load Fanfold Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Loading Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Remove Used Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Print a Printer Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Print a Network Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Calibrate the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Adjust Media Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Adjust Printhead Pressure and Toggle Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Toggle Position Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Printhead Pressure Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide 19

 Printer Operation
Loading the Media

Loading the Media

This section gives you a series of instructions to load labels for a standard printer in Tear-Off
mode (Figure 11). You can use roll or fanfold media in this printer. For more information about
the types of media, see Types of Media on page 14.
• To load roll media, see Load Roll Media on page 21.
• To load fanfold media, see Load Fanfold Media on page 24.

Caution • Be sure the printer is Off (O) if you have connected the power cable.

Figure 11 • Printer Loaded in Tear-Off Mode

20 R110Xi/R170Xi User Guide 23063L-003 Rev. 1 12/6/04

 Printer Operation
Loading the Media

Load Roll Media

Roll media feeds through the printer from the media hanger or media supply spindle. Figure 12
identifies the components of the printer with which you need to be familiar to load roll media
in Tear-Off mode.

Figure 12 • Interior Components for Media Loading (Tear-Off Mode)

1 4

2 5

1 Printhead lever
2 Media guide
3 Media guide roller
4 Media guide on media hanger
5 Media hanger

23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide 21

 Printer Operation
Loading the Media

To load roll media, complete these steps:

1. Open the printhead.
2. See Figure 13. Slide the media guide away from the printer frame. You may need to
loosen the media guide thumb screw.

Figure 13 • Adjusting the Media Guide

2 3 4

1 Media guide
2 Location of media guide thumb screw
3 Media guide on media hanger
4 Media hanger

3. Place the roll of media on the media hanger.

4. Push the media core toward the printer frame. Make sure that the labels are aligned with
the media core.
5. Adjust the media guide on the media hanger so it just touches but does not restrict the
media.
6. See Figure 14. Feed the media under the media guide roller and under the upper media
sensor assembly.

Important • Be sure to thread the media under the upper media sensor assembly and the
ribbon guide roller. If you thread the media over these, the media blocks the ribbon sensor.

22 R110Xi/R170Xi User Guide 23063L-003 Rev. 1 12/6/04

 Printer Operation
Loading the Media

Figure 14 • Threading Media

3
4

1 Ribbon guide roller

2 Upper media sensor assembly
3 Media guide roller
4 Media guide
5 Media

7. Pull the media through under the printhead.

8. Adjust the media guide so that it just touches but does not restrict the media. The labels
should lie flat.
9. Which type of media are you using?

If you are... Then...

Using direct thermal media Close the printhead, and then go to Print a Printer
Configuration Label on page 32.
Using thermal transfer media Go to Loading Ribbon on page 26.
Not sure Go to When to Use Ribbon on page 16.

23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide 23

 Printer Operation
Loading the Media

Load Fanfold Media

Fanfold media feeds through either the bottom or rear access slot from outside the printer. The
media hanger and media supply spindle are not used with fanfold media.

To load fanfold labels, complete these steps:

1. Slide the printhead lever to the Open position.
2. See Figure 13 on page 22. Slide the media guide away from the printer frame. You may
need to loosen the media guide screw.
3. How do you want to feed the fanfold labels?
• From the bottom slot in the printer body.
Figure 15 shows the printer with fanfold labels loaded through the bottom slot.

Figure 15 • Fanfold Media—Bottom Loading

1

1 Printhead lever (shown in the Open position)

2 Media guide
3 Fanfold labels

24 R110Xi/R170Xi User Guide 23063L-003 Rev. 1 12/6/04

 Printer Operation
Loading the Media

• From the rear slot in the printer body.

Figure 16 shows the printer with fanfold labels loaded through the rear slot.

Figure 16 • Fanfold Media—Rear Loading

1

1 Printhead lever (shown in the Open position)

2 Media guide
3 Fanfold labels

4. See Figure 14 on page 23. Feed the media under the media guide roller and under the
upper media sensor assembly.

Important • Be sure to thread the media under the upper media sensor assembly and the
ribbon guide roller. If you thread the media over these, the media blocks the ribbon sensor.

5. Pull the media through under the printhead.

6. Adjust the media guide so that it just touches, but does not restrict, the edge of the media.
The labels should lie flat.
7. Which type of media are you using?

If you are... Then...

Using direct thermal Close the printhead, and then go to Print a Printer
media Configuration Label on page 32.
Using thermal transfer Go to Loading Ribbon on page 26.
media
Not sure Go to When to Use Ribbon on page 16.

23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide 25

 Printer Operation
Loading Ribbon

Loading Ribbon
Before you load ribbon, make sure that the media that you are using needs ribbon. Only
thermal transfer media requires ribbon. Ribbon is not required with direct thermal media,
though it may be used to protect the printhead from abrasion. For more information, see When
to Use Ribbon on page 16.

Caution • Use ribbon that is wider than the thermal transfer media. If the printhead is not
protected by the ribbon, the resulting abrasion from the media may cause premature
printhead wear.

Figure 17 shows the printer components that are mentioned in the ribbon loading procedure.

Figure 17 • Interior Components for Ribbon Loading

Figure 18 • Ribbon Path

1 2 3

6 5 4

1 Top roller
2 Ribbon take-up spindle
3 Ribbon supply spindle
4 Ribbon dancer assembly upper roller (only on some models)
5 Ribbon dancer assembly lower roller (only on some models)
6 Ribbon guide roller
7 Platen roller (not shown)
8 Printhead lever (shown in the Closed position)

26 R110Xi/R170Xi User Guide 23063L-003 Rev. 1 12/6/04

 Printer Operation
Loading Ribbon

Create a Ribbon Leader

A ribbon leader makes it easier to load and unload ribbon. Make a leader for your ribbon roll if
it does not already have one.

To make a ribbon leader, complete these steps:

1. Unroll the ribbon about 6 in. (15 cm).
2. Tear off a strip of labels and backing about 6 in. (15 cm) long from the label roll.
3. Peel a label from the backing.
4. Overlap the ribbon and the backing with the ribbon on top, and use the label to tape them
together. This serves as a ribbon leader (Figure 19).

Figure 19 • Ribbon Leader

Load Ribbon
To load the ribbon, complete these steps:
1. See Figure 20. Align the segments of the ribbon supply spindle.

Figure 20 • Ribbon Supply Spindle Segments

2. Place the roll of ribbon on the ribbon supply spindle, and push the core as far back as it
can go.
3. If the printhead is closed, open it using the printhead lever.

23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide 27

 Printer Operation
Loading Ribbon

4. Does your printer contain a ribbon dancer assembly?

If... Then...
No See Figure 21. Thread the ribbon under the ribbon guide roller.

Figure 21 • Loading Ribbon, No Dancer Assembly

1 Ribbon guide roller

Yes a. See Figure 22. Thread the ribbon under the upper roller of the ribbon
dancer assembly and then over the lower roller.
b. Thread the ribbon under the ribbon guide roller.

Figure 22 • Loading Ribbon through the Dancer Assembly

2 3

1 Ribbon guide roller

2 Ribbon dancer assembly lower roller
3 Ribbon dancer assembly upper roller

28 R110Xi/R170Xi User Guide 23063L-003 Rev. 1 12/6/04

 Printer Operation
Loading Ribbon

5. See Figure 23. Thread the ribbon under the printhead and past the platen roller.

Figure 23 • Threading Ribbon Under the Printhead

1 Ribbon leader
2 Top roller
3 Printhead
4 Platen roller

6. Pull the ribbon leader over the printhead and above the top roller.

23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide 29

 Printer Operation
Loading Ribbon

7. See Figure 24. Bring the ribbon under the ribbon take-up spindle, and wrap it around the
spindle counter-clockwise.

Figure 24 • Winding Ribbon around the Ribbon Take-up Spindle

1 2

1 Ribbon leader
2 Ribbon take-up spindle

8. Turn the ribbon take-up spindle counterclockwise until the ribbon stays on it, as shown.
9. Close the printhead.

30 R110Xi/R170Xi User Guide 23063L-003 Rev. 1 12/6/04

 Printer Operation
Loading Ribbon

Remove Used Ribbon

When the ribbon has run out or must be changed, remove the used ribbon from the take-up
spindle (Figure 25).

Figure 25 • Ribbon Take-Up Spindle

1 2
3

5
6

1 Used ribbon
2 Ribbon take-up spindle
3 Ribbon release bars
4 Notch in ribbon take-up spindle
5 Arrow on ribbon take-up spindle
6 Ribbon release knob

To remove used ribbon, complete these steps:

1. Open the printhead.
2. Has the ribbon run out?

If the ribbon... Then

Ran out Continue with the next step.
Did not run out Tear or cut the ribbon as close to the ribbon take-up spindle
as possible.
Caution • Do not cut through the ribbon that is on the
take-up spindle because you may damage the spindle.
Use the ribbon release knob to slide the ribbon off of the
spindle.

3. While holding the ribbon take-up spindle, turn the ribbon release knob clockwise until it
stops.
The ribbon release bars pivot down, easing the spindle’s grip on the used ribbon.
4. Slide the used ribbon off of the ribbon take-up spindle.
5. Align the arrow on the ribbon take-up spindle knob with the notch in the ribbon take-up
spindle.

23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide 31

 Printer Operation
Print a Printer Configuration Label

Print a Printer Configuration Label

When you have loaded the media and ribbon (if necessary), print a configuration label as a
record of your printer’s current settings. Keep the label to use when troubleshooting printing
problems.

Caution • For personal and equipment safety, always use an approved three-conductor
power cord specific to the region or country intended for installation. This cord must use
an IEC 320 female connector and the appropriate region-specific three-conductor
grounded plug configuration.

To print a configuration label, complete these steps:

1. Connect the power cord to the power connection on the back of the printer.
2. To confirm the power connection, turn the printer On (I).
The printer performs the power-up self test (POST). When the test is complete, PRINTER
READY displays on the front panel LCD.
3. Does the front panel LCD display PRINTER READY?

If... Then...
Yes Continue with the next step.
No Go to Troubleshooting on page 125.

4. Turn the printer Off (O).

5. Press and hold CANCEL while turning the printer On (I).
6. Release CANCEL when the DATA light turns off (approximately five seconds).
The configuration label prints (Figure 26).
7. Did the label print?

If a configuration
Then...
label...
Printed Connect the printer to your data source. Communication can be
handled in many different ways. More information about the
options is available in Select a Communication Interface
on page 12.
Did not print Sensors out of position is a common cause of printing problems.
Refer to Adjust Media Sensors on page 37. For additional
assistance, refer to Troubleshooting on page 125.

32 R110Xi/R170Xi User Guide 23063L-003 Rev. 1 12/6/04

 Printer Operation
Print a Printer Configuration Label

Figure 26 • Printer Configuration Label

23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide 33

 Printer Operation
Print a Network Configuration Label

Print a Network Configuration Label

If you are using a print server, you can print a network configuration label after the printer is
connected to the network.

To print a network configuration label, complete these steps:

1. On the front panel, press SETUP/EXIT.
2. Use the left or right oval to scroll through the parameters until you reach LIST
NETWORK.
3. Press the right oval to confirm printing.
A network configuration label prints (Figure 27). An asterisk designates whether the
wired or wireless print server is active. If no wireless print server is installed, the wireless
portion of the label does not print.

Figure 27 • Network Configuration Label (With a Wireless Print Server Installed)

asterisk
indicating
the active
print server

34 R110Xi/R170Xi User Guide 23063L-003 Rev. 1 12/6/04

 Printer Operation
Calibrate the Printer

Calibrate the Printer

Calibrate the printer when it is first put into service. Calibration allows the printer to establish
the proper settings for the specific media and ribbon used in your application. You may
calibrate the printer at other times as needed. Table 5 shows the different methods for
calibration.

Table 5 • Types of Calibration

Type of Calibration Description When/How It Occurs

Auto-calibration The printer automatically sets the Occurs at the following times:
value it detects for the spaces • When the printer is first turned on
between labels. if CALIBRATION is selected for
MEDIA POWER UP (see Media
Power Up on page 54)
• When the printer feeds media after
the printhead is closed if
CALIBRATION is selected for
HEAD CLOSE (see Head Close
on page 54).
• As part of both the sensor profile
and media and ribbon sensor
calibration procedures.
Long (Standard) The printer does the following: To perform a long calibration, do one
Calibration • feeds media and ribbon of the following:
• sets the values it detects for media • Press PAUSE on the front panel to
length, media type (continuous or pause the printer, and then press
non-continuous), and print mode CALIBRATE.
(thermal transfer or direct thermal) • Select CALIBRATION for the
• updates the sensor values MEDIA POWER UP or HEAD
CLOSE parameter (see Media
Power Up on page 54 or Head
Close on page 54).
Short Calibration The printer calibrates using the Select SHORT CAL for the MEDIA
current sensor values rather than POWER UP or HEAD CLOSE
detecting the spaces between labels parameter (see Media Power Up
and resetting the sensors. This on page 54 or Head Close
calibration sequence uses fewer on page 54).
labels than the long calibration
sequence, but it is less reliable
because the values that are stored in
the sensors could be incorrect.

23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide 35

 Printer Operation
Calibrate the Printer

Table 5 • Types of Calibration (Continued)

Type of Calibration Description When/How It Occurs

Sensor Profile The printer auto-calibrates and prints Select the SENSOR PROFILE
Calibration a media sensor profile. option on the front panel. See Sensor
Profile on page 49 for instructions.
Media and Ribbon One of the most common Select the MEDIA AND RIBBON
Sensor Sensitivity adjustments to printer settings. The CALIBRATE option on the front
Calibration printer resets the sensitivity of the panel. See Calibrate Media and
sensors to detect correctly the media Ribbon Sensors on page 50 for
and ribbon that you are using. If you instructions.
change the type of ribbon and/or
media, you might need to reset the
sensitivity of the media and ribbon
sensors. When the sensors are at their
new sensitivity, the printer performs
an auto-calibration.

36 R110Xi/R170Xi User Guide 23063L-003 Rev. 1 12/6/04

 Printer Operation
Adjust Media Sensors

Adjust Media Sensors

The transmissive sensor consists of two sections: a light source (the lower media sensor) and a
light sensor (the upper media sensor). The media passes between the two.
Adjust these sensors only when the printer cannot detect the top of the label. The front panel
LCD displays ERROR CONDITION PAPER OUT, even though there are labels loaded in
the printer.

Note • The upper media sensor can be positioned along the inside half of the media (the side
closest to the back of the printer) or the outside half of the media (the side farthest from the
back of the printer).

To adjust the upper media sensor for the inside half of the media, complete
these steps:
1. Remove the ribbon (if ribbon is used).
2. Locate the upper media sensor (Figure 28). The upper media sensor eye is directly below
the adjustment screw head.

Figure 28 • Upper Media Sensor Location

1 2

1 Upper media sensor adjustment screw

2 Upper media sensor

3. Using a Phillips-head screwdriver, slightly loosen the upper media sensor adjustment
screw.
4. Using the tip of the screwdriver, slide the upper sensor along the slot to the desired
position (for non-continuous media with a notch or hole in the media, the sensor must be
directly above the notch or hole).
5. Tighten the adjustment screw to secure the upper media sensor.

23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide 37

 Printer Operation
Adjust Media Sensors

To adjust the upper media sensor for the outside half of the media:
1. Remove the ribbon (if ribbon is used).
2. Locate the upper media sensor. The upper media sensor eye is directly below the
adjustment screw head.
3. Using a Phillips-head screwdriver, remove the upper media sensor adjustment screw.
4. Lift the upper media sensor assembly from the slot, and move it and the wire cover to the
outside slot. Carefully pull the wires through the cable tie. You may need to set aside the
sensor wire cover if the adjustment is too far to the outside.
5. Replace and slightly tighten the adjustment screw.
6. Slide the upper media sensor along the slot to the desired position (for non-continuous
media with a notch or hole in the media, the sensor must be directly above the notch or
hole).
7. Tighten the adjustment screw.
8. Make sure that the wires are routed back into the groove of the media sensor bracket.

To adjust the lower media sensor, complete these steps:

1. Locate the lower media sensor assembly under the rear roller (Figure 29). The sensor is a
spring clip holding a circuit board.

Figure 29 • Lower Media Sensor Location

1 Lower media sensor

2. Slide the lower sensor until it is under the upper media sensor. Gently pull wires out as
needed (wires should have a little slack).
3. If you move the sensor inward and a large loop of wire develops, remove the electronics
cover from the side of the printer, and gently pull the wires through. Clamp the wires so
that they do not touch any drive belts.

38 R110Xi/R170Xi User Guide 23063L-003 Rev. 1 12/6/04

 Printer Operation
Adjust Printhead Pressure and Toggle Position

Adjust Printhead Pressure and Toggle Position

Printhead pressure is one factor that affects print quality. If the toggle pressure is too light or
uneven, the labels and ribbon may slip.

Important • Print quality depends on the labels and ribbon used as well as the toggle pressure.
Make sure that your labels and ribbon are right for your application.
• Direct thermal media does not need ribbon.
• Thermal transfer media needs ribbon.

Toggle Position Adjustment

You may need to adjust the toggles if printing is too light on one side or if thick labels are used.

To position the toggles, complete these steps:

1. Loosen the locking nuts at the top of the toggle assemblies (Figure 31).

Figure 30 • Adjusting Toggle Assembly Positions

1

1 Locking nuts

2. Slide the toggles until they provide even pressure on the media. For extremely narrow
media, position one toggle over the center of the labels, and decrease the pressure on the
unused toggle.
3. Tighten the locking nuts.

23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide 39

 Printer Operation
Adjust Printhead Pressure and Toggle Position

Printhead Pressure Adjustment

If positioning the toggles properly does not solve the problem, adjust printhead pressure.
Maximize printhead life by using the lowest pressure that produces the desired print quality.

Caution • Observe proper electrostatic safety precautions when handling any static-
sensitive components such as circuit boards and printheads.

To adjust printhead pressure, complete these steps:

1. Print some labels at 2.4 in. (61 mm) per second by running the PAUSE Self Test
on page 137.
2. While printing labels, use the front panel controls to lower the darkness setting until the
labels are printing gray instead of black.
3. Loosen the upper knurled nuts on the toggle assemblies (Figure 31).

Figure 31 • Adjusting Printhead Pressure

1

1 Upper knurled nuts

2 Lower knurled nuts

4. Some media types require higher pressure to print well. For these media types, increase or
decrease pressure using the lower knurled nuts until the left and right edges of the printed
area are equally dark.
5. Increase the darkness level using the front panel controls until the printing is clear.
6. Tighten the upper knurled nuts.

40 R110Xi/R170Xi User Guide 23063L-003 Rev. 1 12/6/04

 4
Front Panel Controls

This chapter describes the function of the front panel.

Contents
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Enter Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Exit Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Default Password Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Disable the Password Protection Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Front Panel LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
ZebraNet® Wired and Wireless Print Server LCD Displays . . . . . . . . . . . . . . . . . . . . . 60

23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide 41

 Front Panel Controls
Overview

Overview
After you have installed media and ribbon and printed a configuration label, you can change
the printer’s settings using the front panel controls. For an overview of the front panel,
including descriptions of the buttons and lights, see Front Panel on page 3. If you need to
restore the printer to its factory default settings, see FEED and PAUSE Self Test on page 139.
Many printer settings may be controlled by your printer’s driver or label preparation software.
Refer to the driver or software documentation for more information.

Enter Setup Mode

To enter Setup Mode, complete these steps:
1. Press SETUP/EXIT to enter Setup Mode.
2. Press either NEXT/SAVE or PREVIOUS to scroll through the parameters.

Exit Setup Mode

To leave Setup Mode, complete these steps:
1. Press SETUP/EXIT.
The LCD displays SAVE CHANGES.
2. Press the left or right oval to display the save options (Table 6).

Table 6 • Save Options When Leaving Setup Mode

LCD Display Description

PERMANENT Permanently saves the changes. Values are stored in the printer even when
power is turned off.
TEMPORARY Saves the changes until you change them again or until power is turned off.
CANCEL Cancels all changes from the time you pressed SETUP/EXIT except the
darkness and tear-off settings (if they were changed).
LOAD DEFAULTS Sets all parameters other than the network settings back to the factory defaults.
To see the factory default values, see Front Panel LCD on page 44.
Note • Loading factory defaults causes the printer to auto-calibrate.
LOAD LAST SAVE Loads values from the last permanent save.
DEFAULT NET Sets the wired and wireless network settings back to factory defaults.

3. Press NEXT/SAVE to select the displayed choice.

When the configuration and calibration sequence is done, PRINTER READY displays.

42 R110Xi/R170Xi User Guide 23063L-003 Rev. 1 12/6/04

 Front Panel Controls
Password-Protected Parameters

Password-Protected Parameters
Certain parameters are password-protected by factory default, including the communication
parameters.

Note • If the parameters are set incorrectly, the printer may function unpredictably.

The first attempt to change a password-protected parameter (pressing one of the ovals)
requires you to enter a four-digit password at the ENTER PASSWORD display. The left oval
changes the selected digit position; the right oval increases the selected digit value. After
entering the password, press NEXT/SAVE. The parameter you wish to change is displayed.
If the password was entered correctly, you can now change the value.
The first time that you attempt to change a password-protected parameter, the printer displays
ENTER PASSWORD. Before you can change the parameter, you must enter the four-digit
password. After you have entered the password correctly, you do not have to enter it again
unless you leave Setup Mode by pressing SETUP/EXIT or by turning the printer Off (O).

To Enter a Password for a Password-Protected Parameter, complete

these steps:
1. At the password prompt, use the left oval to change the selected digit position.
2. When you have selected the digit that you wish to change, use the right oval to increase
the selected digit value. Repeat these two steps for each digit of the password.
3. After entering the password, press NEXT/SAVE.
The parameter you selected to change is displayed. If the password was entered correctly,
you can change the value.

Default Password Value

The default password value is 1234. The password can be changed using the ^KP (Define
Password) ZPL II instruction or through ZebraLink™ WebView (ZebraNet® PrintServer II
required).

Disable the Password Protection Feature

You can disable the password protection feature so that it no longer prompts you for a
password. To do this, set the password to 0000 by sending the ZPL/ZPL II command ^KPØ to
the printer. To reenable the password-protection feature, send the command ^KPx, where x
can be any number from 1 to 9999.

23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide 43

 Front Panel Controls
Front Panel LCD

Front Panel LCD

Use the LCD display on the front panel to adjust printer settings. The tables in this section
show parameters in the order in which they are displayed when you press NEXT/SAVE after
entering setup mode. Throughout this process, press NEXT/SAVE to continue to the next
parameter, or press PREVIOUS to return to the previous parameter in the cycle.

Standard LCD Displays

Table 7 lists the standard parameters displayed on all models of this printer. Additional
parameters may appear when different options are installed in the printer. See
ZebraNet® Wired and Wireless Print Server LCD Displays on page 60 and RFID LCD
Displays on page 62 for more parameters.

Table 7 • Standard LCD Displays (Page 1 of 16)

Parameter Action/Explanation

DARKNESS Adjusting Print Darkness

Darkness settings depend on a variety of factors, including ribbon type, labels, and
the condition of the printhead. You may adjust the darkness for consistent high-
quality printing.
If printing is too light, or if there are voids in printed areas, you should increase the
darkness. If printing is too dark, or if there is spreading or bleeding of printed areas,
you should decrease the darkness. Darkness settings also may be changed by the
driver or software settings.
The FEED Self Test described in FEED Self Test on page 138 can also be used to
determine the best darkness setting. Because the darkness setting takes effect
immediately, you can see the results on labels that are currently printing.
Important • Set the darkness to the lowest setting that provides good print quality.
If the darkness is set too high, the ink may smear, the ribbon may burn through, or
the printhead may wear prematurely.
• Press the right oval to increase darkness.
• Press the left oval to decrease darkness.
Default: +4
Range: 0 to +30.0
PRINT SPEED Adjusting Print Speed
Slower print speeds typically yield better print quality. Print speed changes take
effect upon exiting the menu mode.
• Press the right oval to increase print speed.
• Press the left oval to decrease print speed.
Default: 2 ips
Range: 2 ips to +12 ips (depends on specific printer)

44 R110Xi/R170Xi User Guide 23063L-003 Rev. 1 12/6/04

 Front Panel Controls
Front Panel LCD

Table 7 • Standard LCD Displays (Page 2 of 16)

Parameter Action/Explanation

TEAR OFF Adjusting the Tear-Off Position

This parameter establishes the position of the labels over the tear-off/peel-off bar
after printing.
Each press of an oval adjusts the tear-off position by four dot rows.
• Press the right oval to increase value.
• Press the left oval to decrease value.
Default: +0
Range: –120 to +120
PRINT MODE Selecting Print Mode
Print mode settings tell the printer the method of label delivery that you wish to use.
Be sure to select a print mode that your hardware configuration supports because
some of the selections displayed are for optional printer features.
• Press either oval to display choices.
Default: Tear-Off
Selections: Tear-Off, Peel-Off, Cutter, Applicator, Rewind
Note • Only Tear-Off mode is supported.
MEDIA TYPE Setting Media Type
This parameter tells the printer the type of media that you are using. Selecting
continuous media requires that you include a label length instruction in your label
format (^LLxxxx if you are using ZPL or ZPL II).
When non-continuous media is selected, the printer feeds media to calculate label
length (the distance between two recognized registration points of the inter-label
gap, webbing, or alignment notch or hole).
• Press either oval to display choices.
Default: Non-Continuous
Selections: Continuous, Non-Continuous
SENSOR TYPE Setting the Sensor Type
This parameter tells the printer whether you are using media with a web (gap/space
between labels, notch, or hole) to indicate the separations between labels or if you
are using media with a black mark printed on the back. If your media does not have
black marks for registration on the back, leave your printer at the default (web).
• Press either oval to display other choices.
Default: WEB
Selections: WEB, MARK

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 Front Panel Controls
Front Panel LCD

Table 7 • Standard LCD Displays (Page 3 of 16)

Parameter Action/Explanation

PRINT METHOD Selecting Print Method

The print method parameter tells the printer the method of printing that you wish to
use: direct thermal (no ribbon) or thermal transfer (using thermal transfer media and
ribbon).
• Press either oval to display choices.
Default: THERMAL-TRANS.
Selections: THERMAL-TRANS., DIRECT-THERMAL
Note • Selecting direct thermal when using thermal transfer media and ribbon
creates a printer error condition, but printing continues.
PRINT WIDTH Setting Print Width
Print width determines the printable area across the width of the label.
To change value shown:
1. Press the left oval to move the cursor.
2. Press the right oval to increase the value of the digit.
Note • The printer does not accept any value larger than the maximum print width
listed in General Specifications on page 144.
To change the unit of measurement:
a. Press the left oval until the unit of measurement is active.
b. Press the right oval to toggle to a different unit of measure (mm, inches,
or dots).
Default Range: The default and range of acceptable values vary depending on the
printer. See General Specifications on page 144 for further information about the
ranges available for your model.
MAXIMUM LENGTH Setting Maximum Length
Maximum length is used in conjunction with the calibration procedure. The value
of this setting is the maximum label length that is used during the media portion of
the calibration process. Only a few labels are required to set media sensors. Always
set the value that is at least 1 in. (25.4 mm) longer than the longest label to be used
on the printer.
• To increase the value, press the right oval.
• To decrease the value, press the left oval.
Default Range: The default and range of acceptable values vary depending on your
printer’s configuration. Values are adjustable in 1 in. (25.4 mm) increments.

46 R110Xi/R170Xi User Guide 23063L-003 Rev. 1 12/6/04

 Front Panel Controls
Front Panel LCD

Table 7 • Standard LCD Displays (Page 4 of 16)

Parameter Action/Explanation

EARLY WARNING Setting Early Warning

When this parameter is enabled, the printer provides warnings when labels or
ribbons are running low or when the printhead needs to be cleaned.
Note • Labels per roll and ribbon length need to be updated when beginning use of
the Early Warning System. Also, the printer does not make any adjustments when
power is turned off and on.
• Press the right or left oval to display other choices.
Default: MEDIA DISABLED, MAINTENANCE OFF
Selections: MEDIA DISABLED, MEDIA ENABLED, MAINTENANCE OFF,
MAINTENANCE ON
To change the Early Warning settings,
1. When the LCD displays EARLY WARNING, press the right or left oval until
the desired setting is listed on the LCD. (If you are prompted for a password,
enter your password using the instructions in Password-Protected Parameters
on page 43.)
2. Press NEXT/SAVE to access the next early warning option.
3. Repeat this process to set the early warning for ribbon or maintenance
(printhead cleaning).
When the printer detects that less than 15% of the labels or ribbon remain,
WARNING MEDIA LOW appears on the LCD. If the alert function has been
enabled, an alert is also sent. When the printhead is opened then closed after a
media or ribbon warning has been received, the LCD prompts with MEDIA
REPLACED?. Press the right oval to select YES to clear the warning and reset
the label counter.
When setting the Early Warning for maintenance, the LCD prompts HEAD
CLEAN?.
4. Press the right oval to select YES.
5. Press SETUP/EXIT to exit setup mode.
6. Press NEXT/SAVE to save changes.

LABELS PER ROLL Setting Labels Per Roll

This parameter needs to be updated when setting the Early Warning System so the
printer can provide early warnings when labels are running low.
• Press the right or left oval to display other choices.
Default: 900 labels
Range: 100 labels to 9999 labels
LIST FONTS List Fonts
• Press the right oval to print a label that lists the available fonts in the printer,
including standard printer fonts plus any optional fonts. Fonts may be stored in
RAM, Flash memory, font EPROMs, or font cards.
LIST BAR CODES List Bar Codes
• Press the right oval to print a label that lists the available bar codes in the printer.

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Table 7 • Standard LCD Displays (Page 5 of 16)

Parameter Action/Explanation

LIST IMAGES List Images

• Press the right oval to print a label that lists the available images stored in the
printer’s RAM, Flash memory, optional EPROM, or optional memory card.
LIST FORMATS List Formats
• Press the right oval to print a label that lists the available formats stored in the
printer’s RAM, Flash memory, optional EPROM, or optional memory card.
LIST SETUP List Setup
• Press the right oval to print a label that lists the current printer configuration.
(Same label as shown in Print a Printer Configuration Label on page 32.)
LIST NETWORK List Network Settings
This selection is used to print a network configuration label, which lists the settings
for the wired ZebraNet PrintServer II (PSII) and the ZebraNet Wireless Print Server
(if installed).
• Press the right oval to print a label that lists the current network configuration.
(Same label as shown in Print a Network Configuration Label on page 34.)
LIST ALL List All
• Press the right oval to print labels that list the available fonts, bar codes, images,
formats, and the current printer and network configurations.
FORMAT CARD Format Memory Card
A: B: Caution • Perform this operation only when it is necessary to erase all
previously stored information from the memory card.
1. When the LCD displays INITIALIZE CARD, press the left oval to select the
A memory (internal CompactFlash) or the right oval to select B memory
(PCMCIA card). (If you are prompted for a password, enter your password
using the instructions in Password-Protected Parameters on page 43.)
The front panel LCD asks ARE YOU SURE?.
2. Do you wish to continue?
• Press the left oval to select NO to cancel the request and return to
INITIALIZE CARD prompt.
• Press the right oval to select YES and begin initialization.
FORMATTING CARD displays.
When formatting is complete, INITIALIZE CARD displays.
Note • Depending on the amount of memory in the memory card, initialization may
take up to three minutes to complete.

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Table 7 • Standard LCD Displays (Page 6 of 16)

Parameter Action/Explanation

INIT FLASH MEM Initialize Flash Memory

Caution • Perform this operation only when it is necessary to erase all
previously stored information from Flash memory.
1. When the LCD displays INITIALIZE CARD, press the right oval to select
YES. (If you are prompted for a password, enter your password using the
instructions in Password-Protected Parameters on page 43.)
The LCD asks INITIALIZE FLASH.
2. Press the right oval to select YES.
The LCD asks ARE YOU SURE?.
3. Do you wish to continue?
• Press the left oval to select NO to cancel the request and return to the INIT
FLASH MEM prompt.
• Press the right oval to select YES and begin initialization.
When formatting is complete, INIT FLASH MEM displays.
SENSOR PROFILE Sensor Profile
The media sensor profile may be used to troubleshoot registration problems that
may be caused when the media sensor detects preprinted areas on the media or
experiences difficulty in determining web location.
• Press the right oval to start this standard calibration procedure and print a media
sensor profile.
Figure 32 shows a media sensor profile. If the sensitivity of the media and/or ribbon
sensors must be adjusted, use Calibrate Media and Ribbon Sensors on page 50 to
adjust the media and ribbon sensor sensitivity.

Figure 32 • Media Sensor Profile

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Table 7 • Standard LCD Displays (Page 7 of 16)

Parameter Action/Explanation

MEDIA AND Calibrate Media and Ribbon Sensors

RIBBON Use this procedure to adjust sensitivity of media and ribbon sensors.
CALIBRATE Important • This procedure must be followed exactly as presented. All of the steps
must be performed even if only one of the sensors requires adjustment. You may
press the left oval at any step in this procedure to cancel the procedure.
1. Press the right oval to start the calibration procedure.
The LOAD BACKING prompt displays.
2. Open the printhead.
3. Remove approximately 8 in. (203 mm) of labels from the backing, and pull the
media into the printer so that only the backing is between the media sensors.
4. Leave the printhead open.
5. Press the right oval to continue.
The REMOVE RIBBON prompt displays.
6. Remove the ribbon.
7. Close the printhead.
8. Press the right oval to continue.
The message CALIBRATING PLEASE WAIT displays.
The printer adjusts the scale (gain) of the signals that it receives from the media
and ribbon sensors. On the sensor profile, this essentially corresponds to moving
the peak of the graph up or down to optimize the readings for your application.
When calibration is complete, RELOAD ALL displays.
9. Open the printhead and pull the media forward until a label is positioned under
the media sensor.
10. Reload the ribbon.
11. Close the printhead.
12. Press the right oval to continue.
The printer does a calibration equivalent to pressing CALIBRATE; during this
process, the printer determines the label length. To see the new readings on the
new scale, print a sensor profile.
PARALLEL COMM Setting Parallel Communications
Select the communications port that matches the one being used by the host
computer.
• Press the right or left oval to display other choices.
Default: BIDIRECTIONAL
Selections: BIDIRECTIONAL, UNIDIRECTIONAL, OR TWINAX/COAX
SERIAL COMM Setting Serial Communications
Select the communications port that matches the one being used by the host
computer.
• Press the right or left oval to display other choices.
Default: RS-232
Selections: RS-232, RS-422/485, RS485MULTIDROP

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Table 7 • Standard LCD Displays (Page 8 of 16)

Parameter Action/Explanation

BAUD Setting Baud

The baud setting of the printer must match the baud setting of the host computer for
accurate communications to take place. Select the value that matches the one being
used by the host computer.
• Press the right or left oval to display other choices.
Default: 9600
Selections: 110, 300, 600, 1200, 2400, 4800, 9600, 14400, 19200, 28800, 38400,
57600, 115200
DATA BITS Setting Data Bits
The data bits of the printer must match the data bits of the host computer for
accurate communications to take place. Set the data bits to match the setting being
used by the host computer.
Note • Code Page 850 requires the data bits to be set to 8 bits.
• Press the right or left oval to display other choices.
Default: 8 BITS
Selections: 7 BITS, 8 BITS
PARITY Setting Parity
The parity of the printer must match the parity of the host computer for accurate
communications to take place. Select the parity that matches the one being used by
the host computer.
• Press the right or left oval to display other choices.
Default: NONE
Selections: NONE, ODD, EVEN
HOST HANDSHAKE Setting Host Handshake
The handshake protocol of the printer must match the handshake protocol of the
host computer for proper communications to take place. Select the handshake
protocol that matches the one being used by the host computer.
• Press the right or left oval to display other choices.
Default: XON/XOFF
Selections: XON/XOFF, DSR/DTR, RTS/CTS
PROTOCOL Setting Protocol
Protocol is a type of error checking system. Depending on the selection, an
indicator may be sent from the printer to the host computer signifying that data has
been received. Select the protocol that is requested by the host computer. Further
details on protocol can be found in the ZPL II Programming Guide.
• Press the right or left oval to display other choices.
Default: NONE
Selections: NONE, ZEBRA, ACK_NAK
Note • Zebra is the same as ACK_NAK, except that Zebra response messages are
sequenced. If Zebra is selected, the printer must use DSR/DTR host handshake
protocol.

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Table 7 • Standard LCD Displays (Page 9 of 16)

Parameter Action/Explanation

NETWORK ID Setting Network ID

Network ID is used to assign a unique number to a printer used in an RS-422/RS-
485 network. This gives the host computer the means to address a specific printer. If
the printer is used in an RS-422/RS-485 network, you must select a network ID
number. This does not affect TCP/IP or IPX networks.
1. Press the left oval to move to the next digit position.
2. Press the right oval to increase the value of the digit.
Default: 000
Range: 000 to 999
COMMUNICATIONS Setting Communications Mode
The communication diagnostics mode is a troubleshooting tool for checking the
interconnection between the printer and the host computer. When DIAGNOSTICS
is selected, all data sent from the host computer to the printer is printed as straight
ASCII characters, with the hex value below the ASCII text. The printer prints all
characters received, including control codes, like CR (carriage return). A sample
printout is shown in Communications Diagnostics Test on page 139.
Notes on diagnostic printouts are:
• FE indicates a framing error.
• OE indicates an overrun error.
• PE indicates a parity error.
• NE indicates noise.
1. Press the right or left oval to toggle between the choices.
2. For any errors, check that your communication parameters are correct.
3. Set the print width equal to or less than the label width used for the test. See
Label Specifications on page 148 for more information.
Default: NORMAL MODE
Selections: NORMAL MODE, DIAGNOSTICS
CONTROL PREFIX Control Prefix Character
The printer looks for this two-digit hex character to indicate the start of a ZPL/ZPL
II control instruction.
Note • Do not use the same hex value for the control, format, and delimiter
character. The printer must see different characters to work properly.
1. Press the left oval to move to the next digit position.
2. Press the right oval to increase the value of the digit.
Default: 7E (tilde—displayed as a black square)
Range: 00 to FF

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Table 7 • Standard LCD Displays (Page 10 of 16)

Parameter Action/Explanation

FORMAT PREFIX Format Prefix Character

The format prefix is a two-digit hex value used as a parameter place marker in
ZPL/ZPL II format instructions. The printer looks for this hex character to indicate
the start of a ZPL/ZPL II format instruction. See the ZPL II Programming Guide
Volume I for more information.
Note • Do not use the same hex value for the control, format, and delimiter
character. The printer must see different characters to work properly.
1. Press the left oval to move to the next digit position.
2. Press the right oval to increase the value of the digit.
Default: 5E (caret)
Range: 00 to FF
DELIMITER CHAR Delimiter Character
The delimiter character is a two-digit hex value used as a parameter place marker in
ZPL/ZPL II format instructions. See the ZPL II Programming Guide Volume I for
more information.
Note • Do not use the same hex value for the control, format, and delimiter
character. The printer must see different characters to work properly.
1. Press the left oval to move to the next digit position.
2. Press the right oval to increase the value of the digit.
Default: 2C (comma)
Range: 00 to FF
ZPL MODE Selecting ZPL Mode
The printer remains in the selected mode until it is changed by this front panel
instruction or by using a ZPL/ZPL II command. The printer accepts label formats
written in either ZPL or ZPL II, eliminating the need to rewrite any ZPL formats
that already exist. See the ZPL II Programming Guide for more information on the
differences between ZPL and ZPL II.
• Press the right or left oval to display other choices.
Default: ZPL II
Selections: ZPL II, ZPL

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Table 7 • Standard LCD Displays (Page 11 of 16)

Parameter Action/Explanation

MEDIA POWER UP Media Power Up

This parameter sets the action of the labels when the printer is turned on.
• Press the right or left oval to display the choices.
Note • For best results with RFID labels, set this parameter to FEED or
LENGTH.

Default: CALIBRATION
Selections:
• FEED—feeds the labels to the first registration point.
• CALIBRATION—determines the length of the label and adjusts the sensor
settings.
• LENGTH—In continuous mode, feeds the last stored label length. In
non-continuous mode, calibrates based on the maximum label length setting
(see Setting Maximum Length on page 46).
• SHORT CAL—calibrates label length using the current sensor settings.
• NO MOTION—the media does not move. You must press FEED to cause
the printer to resynch to the start of the next label.
HEAD CLOSE Head Close
This parameter sets the action of the labels when the printhead is closed.
• Press the right or left oval to display the choices.
Note • For best results with RFID labels, set this parameter to FEED or
LENGTH.

Default: CALIBRATION
Selections:
• FEED—feeds the labels to the first registration point.
• CALIBRATION—determines the length of the label and adjusts the sensor
settings.
• LENGTH—In continuous mode, feeds the last stored label length. In
non-continuous mode, calibrates based on the maximum label length setting
(see Setting Maximum Length on page 46).
• SHORT CAL—calibrates label length using the current sensor settings.
• NO MOTION—the media does not move. You must press FEED to cause
the printer to resynch to the start of the next label.

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Table 7 • Standard LCD Displays (Page 12 of 16)

Parameter Action/Explanation

BACKFEED Backfeed Sequence

This parameter establishes when and how much label backfeed occurs after a label
is removed or cut in Peel-Off, Cutter, and Applicator modes. It has no effect in
Rewind or Tear-Off modes. This parameter setting can be superseded by the ~JS
instruction when received as part of a label format (see the ZPL II Programming
Guide).
Note • The difference between the value entered and 100% establishes how much
backfeed occurs before the next label prints. For example, a value of 40 means that
40% of the backfeed takes place after the label is removed or cut. The remaining
60% takes place before the next label prints. A value of BEFORE means that all
backfeed takes place before the next label prints.
• Press the right or left oval to display other choices.
Default: DEFAULT (90%)
Selections: DEFAULT, AFTER, OFF, BEFORE, 10%, 20%, 30%, 40%, 50%,
60%, 70%, 80%
LABEL TOP Adjusting Label Top Position
The label top position adjusts the print position vertically on the label. Positive
numbers adjust the label top position further down the label (away from the
printhead), negative numbers adjust the position up the label (toward the printhead).
The displayed value represents dots.
• To increase the value, press the right oval.
• To decrease the value, press the left oval.
Default: +0
Range: –120 to +120 dot rows
LEFT POSITION Adjusting Left Position
This parameter establishes how far from the left edge of a label the format begins to
print by adjusting horizontal positioning on the label. Positive numbers adjust the
printing to the left by the number of dots selected; negative numbers shift printing
to the right.
The displayed value represents dots.
1. Press the left oval to move the cursor.
2. Press the right oval to change between + and to increase the value of the digit.
3. For a negative value, enter the value before changing to the minus sign.
Default: 0000
Range: –9999 to +9999

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Table 7 • Standard LCD Displays (Page 13 of 16)

Parameter Action/Explanation

HEAD TEST COUNT Setting the Head Test Count

The printer periodically performs a test of the printhead functionality, called a
printhead test or head test. This parameter establishes how many labels are
printed between these internal tests.
1. Press the left oval to move to the next digit position.
2. Press the right oval to increase the value of the digit.
Default: 0000 (disables the test)
Range: 0000 to 9999

HEAD RESISTOR Setting the Head Resistor Value

Caution • This parameter should be changed only by qualified service
personnel. Do not set the value higher than that shown on the printhead.
Setting a higher value may damage the printhead.
This value has been preset at the factory to match the resistance value of the
printhead. It does not need to be changed unless the printhead or the main logic
board is replaced.
1. Look on the printhead for the label that shows the resistance value (Ω value).
2. Press the left oval to move to the next digit position.
3. Press the right oval to increase the value of the digit.
Initial Value: Factory-set to match the printhead shipped with your printer.
Default Value: 0500
Range: 0500 to 2500
VERIFIER PORT Setting the Verifier Port
The auxiliary port is used to determine how the printer reacts to the online verifier.
The three operating conditions for this port are:
• OFF: The verifier port is off.
• VER-RPRNT ERR: Label reprinted if verifier detects an error. If a bar code
is near the upper edge of the label, the label is fed out far enough to be verified
and then backfed to allow the next label to print and be verified.
• VER-THRUPUT: Allows greatest throughput but may not indicate a
verification error immediately upon detection. May print from one to three
labels before an error is recognized and printing stops.
• Press the right or left oval to display other choices.
Default: OFF
Selections: OFF, VER-RPRNT, VER-THRUPUT
For more information on the operation of the optional verifier, see the
documentation provided with that option.

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Table 7 • Standard LCD Displays (Page 14 of 16)

Parameter Action/Explanation

APPLICATOR PORT Setting the Applicator Port

Determines the action of the applicator port.
Note • Set this value as suggested by the applicator manufacturer.
• Off: The applicator port is off.
• Mode 1: Asserts the ~END_PRINT signal low while the printer is moving the
label forward.
• Mode 2: Asserts the ~END_PRINT signal high while the printer is moving
the label forward.
• Mode 3: Asserts the ~END_PRINT signal low for 20 milliseconds when a
label has been completed and positioned. Not asserted during continuous
printing modes.
• Mode 4: Asserts the ~END_PRINT signal high for 20 milliseconds when a
label has been completed and positioned. Not asserted during continuous
printing modes.
• Press the right or left oval to display other choices.
Default: OFF
Selections: OFF, MODE 1, MODE 2, MODE 3, MODE 4
START PRINT SIG Start Print Signal
This parameter determines how the printer reacts to the Start Print Signal input on
pin 3 of the applicator interface connector at the rear of the printer.
• In Pulse Mode, labels print when the signal transitions from HIGH to LOW.
• In Level Mode, labels print as long as the signal is asserted LOW.
Caution • Start Print Signal is set by the applicator manufacturer and should not
be changed unless the factory defaults have been reloaded. The printer must be
returned to its designated setting for it to work properly.
• Press the right or left oval to display other choices.
Default: PULSE MODE
Selections: PULSE MODE, LEVEL MODE

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Table 7 • Standard LCD Displays (Page 15 of 16)

Parameter Action/Explanation

RESYNCH MODE Resynch Mode

This parameter determines how the printer reacts if the label synchronization is lost
and the label top is not where expected.
• Feed Mode—If the label top is not where expected, the printer feeds a blank
label to find the label top position.
• Error Mode—If the label top is not where expected, the printer stops, enters
Pause Mode, displays the message Error Condition Feed Label,
flashes the ERROR light, and asserts the Service Required signal (pin 10 on
the Applicator Interface Connector).
To resynch the media to the top of the label in Error Mode, press PAUSE to exit
Pause Mode. The ERROR light stops flashing, and the Service Required signal
is deactivated. The action of the printer is determined by the Head Close
configuration selection (see Head Close on page 54).
• Press the right or left oval to toggle between choices.
Default: FEED MODE
Selections: FEED MODE, ERROR MODE
WEB S. These parameters are automatically set during the calibration procedure. They
should be changed only by a qualified service technician. See the Maintenance
MEDIA S. Manual for more information on these parameters.
RIBBON S. • Press NEXT/SAVE to scroll through these parameters.
TAKE LABEL
MARK S.
MARK MED S.
MEDIA LED
RIBBON LED
MARK LED
LCD ADJUST Adjust LCD Contrast
This parameter allows you to adjust the contrast of your LCD if it is difficult to
read.
1. Press the left oval to move the cursor.
2. Press the right oval to toggle +/- or to increase the value of the digit.
Range: 00 to 19
FORMAT CONVERT Select Format Conversion Factor
Selects the bitmap scaling factor. The first number is the original dots per inch (dpi)
value; the second, the dpi to which you would like to scale.
Note • Not applicable on all printers.
• Press the right or left oval to display other choices.
Default: None
Selections: None, 150 → 300, 150 → 600, 200 → 600, 300 → 600

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Table 7 • Standard LCD Displays (Page 16 of 16)

Parameter Action/Explanation

IDLE DISPLAY Select Idle Display

This parameter selects the LCD options for the real-time clock.
Note • If the default value is not selected, pressing either oval briefly displays the
firmware version of the printer.
• Press the right or left oval to display other choices.
Default: FW (firmware) VERSION
Selections: FW VERSION, MM/DD/YY (24 HR), MM/DD/YY (12 HR),
DD/MM/YY (24 HR), DD/MM/YY (12 HR)
RTC DATE Set RTC (Real-time clock) Date
This parameter allows you to set the date following the convention selected in
IDLE DISPLAY.
1. Press the left oval to move to the next digit position.
2. Press the right oval to change the value of the digit.

RTC TIME Set RTC (Real-time clock) Time

This parameter allows you to set the time following the convention selected in
IDLE DISPLAY.
1. Press the left oval to move to the next digit position.
2. Press the right oval to change the value of the digit.

LANGUAGE Selecting the Display Language

This parameter allows you to change the language used on the LCD.
• Press the right or left oval to display other choices.
Default: ENGLISH
Selections: ENGLISH, SPANISH, FRENCH, GERMAN, ITALIAN,
NORWEGIAN, PORTUGUESE, SWEDISH, DANISH, SPANISH 2, DUTCH,
FINNISH, JAPANESE

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ZebraNet® Wired and Wireless Print Server LCD Displays

The menu options shown in Table 8 display only if you have the ZebraNet PrintServer II, or
10/100 PrintServer, or Wireless Print Server installed.

Table 8 • Print Server LCD Displays

Parameter Action/Explanation
1
LOAD LAN FROM? This parameter, which serves the same function as the ^NP ZPL command, specifies
whether to use the printer’s or the print server’s IP settings at bootup.
Accepted Values: PRINTER, PRINTSERVER
Default Value: PRINTER
WIRED PS This parameter, which serves the same function as the ^NB ZPL command, tells the
CHECK?1 printer whether to search for a wired print server at bootup.
Accepted Values: YES, NO
Default Value: NO
IP PROTOCOL2 IP Protocol
Allows either the user (permanent) or the server (dynamic) to select the IP address.
If a dynamic option is chosen, this selection determines the method(s) by which the
print server receives the IP address from the server.
• Press the right or left oval to display other choices.
Default: ALL
Selections: ALL, GLEANING ONLY, RARP, BOOTP, DHCP, DHCP AND
BOOTP, PERMANENT
Note • Use of GLEANING ONLY is not recommended when the Wireless Print
Server is installed.
IP ADDRESS2 IP Address
This parameter allows you to select the IP address if PERMANENT was chosen in
IP PROTOCOL. (If a dynamic option was chosen, the user cannot select the
address.)
1. Press the left oval to move to the next digit position.
2. Press the right oval to increase the value of the digit.

SUBNET MASK2 Subnet Mask

This parameter selects the part of the IP address that is considered to be part of the
local network. It can be reached without going through the default gateway.
1. Press the left oval to move to the next digit position.
2. Press the right oval to increase the value of the digit.

1 Appears only when the ZebraNet Wireless Print Server is installed.

2 These parameters appear after the system recognizes the existence of a ZebraNet print server (wired or wireless). After the
print server is recognized, all zeroes (000.000.000.000) will display until the printer obtains an IP address or defaults to
address 192.168.254.254.
3 If a wireless password is set, you must enter the wireless password (not the printer password) to access this parameter.
4 This parameter appears 1) when no wireless card is inserted or 2) when the wireless card is associated to the WLAN and the
card supports LEAP.

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Table 8 • Print Server LCD Displays (Continued)

Parameter Action/Explanation

DEFAULT Default Gateway

GATEWAY2 This parameter allows you to select the IP address that the network traffic is routed
through if the destination address is not part of the local network.
1. Press the left oval to move to the next digit position.
2. Press the right oval to increase the value of the digit.

MAC ADDRESS1,3 MAC Address

This parameter cannot be changed through the front panel.
ESSID1,3 ESSID
This parameter cannot be changed through the front panel.
AUTH. TYPE1,3 Authentication Type
Default: OPEN
Selections: OPEN, SHARED
LEAP MODE3,4 An encryption method that is available with some wireless cards. Set the LEAP user
name and password through the printer web pages.
Accepted Values: ON, OFF
Default Value: OFF
ENCRYPTION Encryption Mode
MODE1,3 Default: OFF
Selections: OFF, 40-BIT, 128-BIT
ENCRYPTION Encryption Index
INDEX1,3 Default: 1
Selections: 1, 2, 3, 4
RESET Reset Network
NETWORK2,3 This option resets the wireless card and the print server when the wireless option is
running. Selecting this option has no effect when the wireless option is not running,
when there is no card inserted, or when the wireless password is anything other than
the default (zero).
1. Press the right oval to select YES.
The LCD prompts ARE YOU SURE?.
• Press the left oval to select NO to cancel the request.
• Press the right oval to select YES and reset the network.
1 Appears only when the ZebraNet Wireless Print Server is installed.
2 These parameters appear after the system recognizes the existence of a ZebraNet print server (wired or wireless). After the
print server is recognized, all zeroes (000.000.000.000) will display until the printer obtains an IP address or defaults to
address 192.168.254.254.
3 If a wireless password is set, you must enter the wireless password (not the printer password) to access this parameter.
4 This parameter appears 1) when no wireless card is inserted or 2) when the wireless card is associated to the WLAN and the
card supports LEAP.

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RFID LCD Displays

The menu options shown in Table 9 display only if you have a Radio Frequency Identification
(RFID) reader installed.

Table 9 • RFID LCD Displays

Parameter Action/Explanation

RFID TEST Perform RFID Test

QUICK SLOW In both versions of this test, the printer attempts to read and write to a transponder.
In the slow test, the printer also checks the reader version number. If the printer fails
the test, the front panel displays an error message. No label movement occurs with
this test.
1. Position an RFID label so that the transponder is over the antenna support.
2. Press the left oval to select QUICK.
OR
Press the right oval to select SLOW.
3. If necessary, press the right arrow to select CONTINUE.

Figure 33 • Antenna Support Location

1 Antenna support

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 Front Panel Controls
Front Panel LCD

Table 9 • RFID LCD Displays (Continued)

Parameter Action/Explanation

RFID TAG CALIB Calibrate RFID Tag

RESTORE RUN This option allows you to have the printer determine the optimum programming
position for a given label or to bypass this function and use a default position if the
media conforms to Zebra’s placement requirements. An auto-calibration occurs
after this tag calibration to realign the media to its proper rest position and to update
the media tracking values in the printer.
1. Place an RFID label over the reader (no movement occurs with the test).
2. Press the left oval to select RESTORE.
OR
Press the right oval to select RUN.
• RESTORE—Selecting this option resets the programming position to the label
length minus 1 mm (0.04 in.).
• RUN—This option performs an RFID transponder calibration for a specific
RFID label. The printer feeds the RFID label one dot-row at a time while taking
readings (via the READ TAG command and the WRITE TAG commands) to
profile the RFID transponder. Based on the results, the printer determines the
optimum programming position for the label. The calibrated value is used as the
programming position for the ^RS command, can be overwritten by the ^RS
command, and is saved to nonvolatile memory (the value is saved even if the
power is turned off).
This calibration takes into account the print mode, backfeed mode, and tear off
position. The ^HR ZPL command performs the same calibration and returns a
results table to the host.
RFID READ PWR View or Change RFID Read Power
This parameter displays the current value for RFID read power.
Selections: HI, MED, LOW
Default: HI
RFID WRITE PWR View or Change RFID Write Power
This parameter displays the current value for RFID write power.
Selections: HI, MED, LOW
Default: HI
RFID ERR STATUS RFID Error Status
If an error condition exists, a message may be displayed here.
RFID TAG TYPE Specify RFID Tag Type
Selections:
• CLASS 1 64-BIT
• CLASS 1 96-BIT
• ISO18000
• NONE
• CLASS 0
• CLASS 0+
Default: CLASS 1 96-BIT

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 Front Panel Controls
Front Panel LCD

Table 9 • RFID LCD Displays (Continued)

Parameter Action/Explanation

RFID TAG DATA Read and Display RFID Tag Data

When this option is selected, the reader attempts to read a tag over the reader, even
if the printhead is open. If no tag data can be read, the text NO DATA appears on
the bottom line of the display.
If a tag is present, the data for that tag appears on the bottom line of the display in
hexadecimal format. If there is more data than can fit on the bottom line (such as for
96-bit tags), the bottom line will cycle from the first 8 bytes (most significant) to the
next 4 bytes (least significant) approximately every 2 seconds. Whatever
hexadecimal data that can fit on two screens is displayed and cycled through.
For example, if the tag contains the data 0x112233445566778899001122,
when this option is selected, the bottom line of the display shows:
1122334455667788 for 2 seconds followed by 99001122 for 2 seconds. The
printer cycles through these indefinitely.
The printer rereads the tag every cycle, so if the tag changes, data is displayed for
the current tag over the antenna.

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 5
RFID Guidelines

This chapter describes how Radio Frequency Identification (RFID) works and provides the
commands used to create RFID labels.

Contents
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Transponder Placement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
ZPL Commands for RFID Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Electronic Product Code (EPC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
EPC Structure in RFID Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Getting Started with RFID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Creating Basic RFID Label Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
RFID Label Format 1—Write a 96-bit Tag in Hexadecimal . . . . . . . . . . . . . . . . . . . . . 70
RFID Label Format 2—Write a 64-bit Tag in Hexadecimal . . . . . . . . . . . . . . . . . . . . . 71
RFID Label Format 3—Write a 96-bit Tag in ASCII . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
RFID Label Format 4—Read Data from Tag and Print on Label . . . . . . . . . . . . . . . . . 73
RFID Label Format 5—Write Tag, Read Tag, and Print Data on Label . . . . . . . . . . . . 74
RFID Label Format 6—Write Tag, Read Tag, and Return Results to Host . . . . . . . . . 75
ZPL II Commands for RFID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
^HR Calibrate RFID Transponder Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
^HV Host Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
^RB Define EPC Data Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
^RF Read or Write RFID Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
^RM Enable RFID Motion. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
^RR Specify RFID Retries for a Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
^RS RFID Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
^RT Read RFID Tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
^RW Set RFID Read and Write Power Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
^RZ Set RFID Tag Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
^WT Write Tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
^WV Verify RFID Write Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

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 RFID Guidelines
Overview

Overview
The R110Xi/R170Xi RFID label printers/encoders serve as dynamic tools for both printing and
encoding RFID labels, tickets, and tags. The printer encodes information on ultra-thin UHF
RFID transponders that are embedded in “smart” labels. It then immediately verifies proper
encoding and prints bar codes, graphics, and/or text on the label’s surface. For more
information about RFID media, see Table 4, Types of Media on page 14.
How well that an encoded RFID label functions depends on factors such as where the label is
placed on an item as well as on the contents of the item (such as metals or liquids). Contact the
supplier of your RFID transponders for assistance with these types of issues.

Transponder Placement
The RFID transponder, which is sometimes called the RFID tag, is usually comprised of an
antenna that is bonded to an integrated circuit (IC) chip. The IC chip contains the RF circuit,
coders, decoders, and memory. If you hold an RFID label up to the light, you can see the
transponder’s antenna embedded within the label, and you can feel a bump in the label where
the IC chip is located.
Communication between the RFID label and the printer is established when the label’s
transponder lines up with the printer’s antenna. The optimal transponder programming
position varies with the transponder size, its configuration, and the type of RFID IC chip used.
Print quality may be affected by printing directly over the transponder. In particular,
there is an area on each label immediately around the location of the IC chip where the
printer may print with low quality. Design your printed label around the location of the
chip in the type of approved RFID label that you select.

Important • It is important to use transponders that have been specifically approved for use in
this RFID printer. Failure to do so may result in the inability to read or write to the embedded
RFID tags. As new transponders become commercially available, Zebra will evaluate them for
compatibility with this printer. To order labels with transponders that are approved for your
specific RFID printer, contact your authorized Zebra reseller.

ZPL Commands for RFID Applications

Each RFID label has memory that can be read and most have memory that can be written to
through Zebra Programming Language (ZPL) commands. Use ZPL to read and encode
(write to) RFID labels just as you would use ZPL to print data on the labels. You can use
serialized fields, field variables, and any other ZPL features (such as the command ^HV
on page 80 to return the results to a host computer).
The RFID-specific ZPL commands for this printer are described in ZPL II Commands for
RFID on page 77. For examples of how you may use the ZPL commands, see Creating Basic
RFID Label Formats on page 69.
For more information about non-RFID ZPL commands and how to use them, refer to the
ZPL II Programming Guide (part number 46530L). A copy is available on the R110Xi/R170Xi
User CD (part number 23062-003) and online at http://www.zebra.com/manuals.

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 RFID Guidelines
Overview

Electronic Product Code (EPC)

EPC is a product numbering standard that can be used to identify a variety of items by using
RFID technology. The 96-bit EPC code links to an online database, providing a secure way of
sharing product-specific information along the supply chain.
As with bar codes, EPC is divided into numbers that identify the manufacturer and product
type. However, EPC contains the following additional information:
• Header—identifies the length, type, structure, version, and generation of EPC
• Manager Number—identifies the company or company entity
• Object Class—similar to a stock keeping unit (SKU)
• Serial Number—the specific instance of the Object Class being tagged
Additional fields may be used as part of the EPC code to encode and decode information from
different numbering systems into human-readable form.

EPC Structure in RFID Labels

In the printer, you can subdivide transponder data into unique fields. You can customize these
fields to create “smart” labels that meet your needs or that meet the standards necessary in
EPC programming.
The ^RB ZPL command is used to define EPC structure. EPC field data can be delimited with
any of the following characters:
, ~ ! @ # $ % ^ & * | . < > / \ : ;

See ^RB on page 81 for more information about and examples for defining EPC structure.

XML-Enabled Printing
This printer contains the XML-Enabled Printing option, which offers increased flexibility and
interoperability by making it possible to integrate Zebra printers quickly and easily into most
Enterprise Resource Planning (ERP) systems and their applications. XML-enabled printers
print directly from Oracle Warehouse Management System (WMS), Mobile Supply Chain
Applications (MSCA), and many other ERP vendor applications. XML-enabled label formats
upload directly to the label printer, and the XML data stream is sent via TCP/IP directly to the
appropriate Zebra printer.
For more information about XML-Enabled Printing, refer to the Zebra XML-Enabled Printer
Reference Guide (part number 13426L-001). A copy is available on the R110Xi/R170Xi
User CD (part number 23062-003) and online at http://www.zebra.com/manuals.

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 RFID Guidelines
Getting Started with RFID

Getting Started with RFID

How you set up your printer for RFID applications is determined in part by the transponder
that you select. This section guides you through that selection and the settings that you may
need to change on your printer to make RFID reading and encoding possible. When you have
completed this section, you will be ready to program your RFID label formats.

Select a Transponder Type Before you purchase RFID labels, determine what type of
RFID transponder to use (Table 10). Different transponder types can have different attributes.
Some transponders can only be read while others can be read and written to repeatedly.
Transponders also have different amounts of available memory, which corresponds to the
amount of data that can be encoded in it. Select the combination that best suits your needs.

Table 10 • Characteristics of Different Transponder Types

Transponder Type Read Write Size (in bits)

Class 0 X 96 bits
Class 0+ X X 96 bits
Class 1 64 bits X X 64 bits
Class 1 96 bits X X 96 bit (ID)
104 bit (USER)
ISO18000 X X Varies

Set Tag Type After you have selected a transponder type and purchased labels, set the
transponder (tag) type on the printer. Do this through the front panel menu (see Specify RFID
Tag Type on page 63) or through the ^RS ZPL command (see ^RS on page 87).

Set Power Settings Each transponder has specific power setting requirements, which
define how much power the printer’s antenna will emit to “energize” the transponder in its
program field. The tag type that you are using must match the RFID power settings of the
printer. If necessary, you can change the power settings through the front panel (see View or
Change RFID Read Power or View or Change RFID Write Power on page 63) or through the
^RW ZPL command (see ^RW on page 93).

Perform RFID Transponder Calibration If you are using RFID labels that were
designed to meet the specifications of this printer, you do not need to perform RFID
transponder calibration. The printer will automatically place the labels in the optimal
programming position.
However, if you are using RFID labels that were not designed to meet the specifications of this
printer, you may need to perform an RFID transponder calibration to determine the optimal
programming position for your media. If necessary, you can perform this calibration through
the front panel (see Calibrate RFID Tag on page 63) or through the ^HR ZPL command (see
^HR on page 78).

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Creating Basic RFID Label Formats

Creating Basic RFID Label Formats

After you have selected a transponder type and set your printer appropriately, use the ZPL
samples in this section as a base for programming your own RFID label formats. For specific
information about individual ZPL commands, see ZPL II Commands for RFID on page 77.

To create an RFID label based on a sample label, complete these steps:

1. Set up the printer, and turn the power On (I).
2. Using any word processor or text editor that is capable of creating ASCII-only files (for
example, use Microsoft® Word and save as a .txt file), type in the label format exactly as
shown in the desired sample.
3. Save the file to your computer.
When naming the file, use .zpl as the extension for the file (for example, you may
choose to name a file format1.zpl).
4. Copy the file to the printer.
If you are connected to the printer via the parallel port, from the DOS command window,
use the “COPY” command to send a file to the printer. For example, if your file name is
format1.zpl, type
COPY FORMAT1.ZPL XXXX
where XXXX is the port to which your printer is connected (such as LPT1).
5. Compare your label results with those shown in the sample. If your printout does not look
like the one shown, confirm that the file you created is identical to the format shown, then
repeat the printing procedure.
6. Check the RFID data on your label.
a. Open the printhead, and place the label above the reader in the printer.
b. Use the front panel to view the transponder data (see Read and Display RFID Tag
Data on page 64).
c. Compare your RFID data with that shown in the sample. If your front panel display
does not look like what is shown, confirm that the file you created is identical to the
format shown, then repeat the printing procedure.
7. If nothing prints, make sure that your system is set up correctly by referring to the
following:
• Printer Setup on page 7
• Printer Operation on page 19
• Front Panel Controls on page 41
• Troubleshooting on page 125

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 RFID Guidelines
Creating Basic RFID Label Formats

RFID Label Format 1—Write a 96-bit Tag in Hexadecimal

Line
Type This ZPL Code Function of ZPL Code
Number
1 ^XA Indicates start of label format.
2 ^RS4 Sets tag type to EPC Class 1 96-bit.
3 ^FO50,50 Prints “Simple write example” on the label at
^A0N,65 location 50,50.
^FDSimple write example
^FS
4 ^RFW,H W,H = write hex
^FD112233445566778899001122 Writes the 12 bytes of data (96 bits) to the
^FS tag. The data written is:
112233445566778899001122
5 ^XZ Indicates end of label format.

Resulting Label

Simple write example

Programmed to Transponder
112233445566778899001122

Front Panel Display (toggles between these two)

RFID TAG DATA

1122334455667788

RFID TAG DATA

99001122

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 RFID Guidelines
Creating Basic RFID Label Formats

RFID Label Format 2—Write a 64-bit Tag in Hexadecimal

Line
Type This ZPL Code Function of ZPL Code
Number
1 ^XA Indicates start of label format.
2 ^RS3 Sets tag type to EPC Class 1 64-bit.
3 ^FO50,50 Prints “Simple write example” on the label at location
^A0N,65 50,50.
^FDSimple write example
^FS
4 ^RFW,H W,H = write hex
^FD1122334455667788 Writes the 8 bytes of data (64 bits) to the tag. The data
^FS written is: 1122334455667788
5 ^XZ Indicates end of label format.

Resulting Label

Simple write example

Programmed to Transponder
1122334455667788

Front Panel Display

RFID TAG DATA

1122334455667788

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 RFID Guidelines
Creating Basic RFID Label Formats

RFID Label Format 3—Write a 96-bit Tag in ASCII

This label format is different in what shows on the front panel. The front panel always displays
RFID data in hexadecimal.

Line
Type This ZPL Code Function of ZPL Code
Number
1 ^XA Indicates start of label format.
2 ^RS4 Sets tag type to EPC Class 1 96-bit.
3 ^FO50,50 Prints “Simple write example” on the label at location
^A0N,65 50,50.
^FDSimple write example
^FS
4 ^RFW,A W,A = write ASCII
^FD00 rfid data Writes the 12 bytes of data (96 bits) to the tag. The
^FS data written is: 00 rfid data
5 ^XZ Indicates end of label format.

Resulting Label

Simple write example

Programmed to Transponder
00 rfid data

Front Panel Display (toggles between these two)

RFID TAG DATA

3030207266696420

RFID TAG DATA

64617461

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 RFID Guidelines
Creating Basic RFID Label Formats

RFID Label Format 4—Read Data from Tag and Print on Label
This example assumes that the tag created using RFID Label Format 1—Write a 96-bit Tag in
Hexadecimal on page 70 is being read.

Line
Type This ZPL Code Function of ZPL Code
Number
1 ^XA Indicates start of label format.
2 ^RS4 Sets tag type to EPC Class 1 96-bit.
3 ^FO50,50 ^FN0 is a placeholder field variable for the tag data
^A0N,40 that will be read in the following line. When the label
^FN0 prints, the data read from the tag will be printed at
^FS 50,50.
4 ^FN0 R,H = read hexadecimal
^RFR,H The read results are put into field variable 0 (^FN0).
^FS At this point, the printer substitutes previous
instances of ^FN0 in the label format with the data
from this field. The data read from the tag will be
padded with zeroes to the maximum bit size.
5 ^XZ Indicates end of label format.

Read from Transponder

112233445566778899001122

Resulting Label

112233445566778899001122

Front Panel Display (toggles between these two)

RFID TAG DATA

1122334455667788

RFID TAG DATA

99001122

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 RFID Guidelines
Creating Basic RFID Label Formats

RFID Label Format 5—Write Tag, Read Tag, and Print Data on Label

Line
Type This ZPL Code Function of ZPL Code
Number
1 ^XA Indicates start of label format.
2 ^RS4 Sets tag type to EPC Class 1 96-bit.
3 ^FO60,60 When the label prints, the data read from the tag at
^A0N,40 field variable 7 (^FN7) will be printed at location
^FN7 60,60.
^FS
4 ^RFW,A W,A = write ASCII
^FD0data Writes “0data” into the block padded with 8 bytes of
^FS zeroes to make the data 12 bytes. The data written is:
306461746100000000000000 (“0data” in ASCII)
5 ^FN7 R,A = read ASCII
^RFR,A Reads the tag data into field variable 7 (^FN7). After
^FS this occurs, any fields in this label format that have
^FN7 will be replaced with this read data.
6 ^XZ Indicates end of label format.

Programmed to Transponder
306461746100000000000000

Read from Transponder

306461746100000000000000

Resulting Label

0data

Front Panel Display (toggles between these two)

RFID TAG DATA

3064617461000000

RFID TAG DATA

00000000

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 RFID Guidelines
Creating Basic RFID Label Formats

RFID Label Format 6—Write Tag, Read Tag, and Return Results
to Host

Line
Type This ZPL Code Function of ZPL Code
Number
1 ^XA Indicates start of label format.
2 ^RS3 Sets tag type to EPC Class 1 64-bit.
3 ^FO50,50 When the label prints, the data read from the tag at
^A0N,65 field variable 3 (^FN3) will be printed at location
^FN3 50,50.
^FS
4 ^RFW,H W,H = write hex
^FD0102030405 Writes 8 bytes of data (64 bits) to the tag with 3 bytes
^FS of zeroes as padding. The data written is:
0102030405000000
5 ^FN3 R,H = read hexadecimal
^RFR,H Reads the tag data into field variable 3 (^FN3). After
^FS this occurs, any fields in this label format that have
^FN3 will be replaced with this read data.
6 ^HV3 Return the value in ^FN3 to the host computer. Data
is sent over whichever communication channel is
established with the host (such as parallel, serial,
USB, ethernet) In this example, 0102030405000000
would be returned to the host.
7 ^XZ Indicates end of label format.

Programmed to Transponder
0102030405000000

Read from Transponder

0102030405000000

Resulting Label

0102030405000000

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 RFID Guidelines
Creating Basic RFID Label Formats

Front Panel Display

RFID TAG DATA

0102030405000000

Sent to Host Computer

0102030405000000

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 RFID Guidelines
ZPL II Commands for RFID

ZPL II Commands for RFID

This section contains the ZPL commands for RFID-specific applications. For non-RFID ZPL
commands, refer to the ZPL II Programming Guide (part number 46530L). A copy is available
on the R110Xi/R170Xi User CD (part number 23062-003) and online at
http://www.zebra.com/manuals.
In addition to reading or encoding RFID tags, these ZPL commands also provide for RFID
exception handling, such as setting the number of read/write retries before declaring a
transponder defective (set with ^RT and ^WT) or setting the number of labels that will be
attempted if an error occurs (set with ^RS).
For example, if an RFID label fails to program correctly or if the transponder cannot be
detected, the printer ejects the label and prints VOID across it. The printer will try to print
another label with the same data and format for the number of RFID labels specified by the
^RS command. If the problem persists, the printer follows the error handling instructions
specified by the ^RS command: the printer may remove the problematic format from the print
queue and proceed with the next format (if one exists in the buffer), or it may place the printer
in Pause or Error mode.

Important • If a parameter in the following tables is designated as not applicable, any value
entered for the parameter will be ignored, but the place holder for the field is required.

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 RFID Guidelines
^HR

^HR
Calibrate RFID Transponder Position
Description This command initiates an RFID transponder calibration for a specific RFID
label and returns the results to the host computer. This calibration is used to determine the
optimal programming position for RFID media that may not meet the transponder placement
specifications for the printer.

Note • You do not need to perform transponder calibration for RFID media that meets the
transponder placement specifications for the printer. To order media that is designed for use
with your RFID printer, contact your authorized Zebra reseller.

During transponder calibration, the printer feeds the RFID label one-dot row at a time while
taking readings (via the READ TAG command and the WRITE TAG commands) to profile the
RFID transponder. Based on the results, the printer determines the optimal programming
position for the label and returns a results table to the host. The calibrated value is used as the
programming position for the ^RS command, can be overwritten by the ^RS command, and is
saved to nonvolatile memory (the value is saved even if the power is turned off).
This calibration takes into account the print mode, backfeed mode, and tear off position. The
R U N option in the R F I D T A G C A L I B front panel parameter performs the same calibration
but does not create a results table.

If a label format specifies a value for parameter p (read/write position of the transponder) in
the ^RS command, that value will be used for the programming position for all RFID labels
until a new position is specified or until the printer is turned Off (O) and then back On (I).

Format ^HRa,b
The following table identifies the parameters for this format.

Parameters Details
a = start string User text to appear before the results table.
Accepted values: any string less than 65 characters
Default value: start
b = end string User text to appear after the results table.
Accepted values: any string less than 65 characters
Default value: end

Comments
• Based on the recommended transponder placement position for most RFID labels, the
printer’s default RFID programming position is the label length minus 1 mm (1/16 in.).
To return to the default programming position at any time, use the RESTORE option in the
R F I D T A G C A L I B front panel parameter (see Calibrate RFID Tag on page 63).

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 RFID Guidelines
^HR

• At the end of calibration, a results table is returned to the host. Each line in the results
table appears as:
Row, Read Result, Write Result
where
Row = the dot row where calibration occurred
Read Result = results of calibration (R = read, “ ” = unable to read)
Write Result = results of calibration (W = write, “ ” = unable to write)

Example • If the following command is sent to the printer:

^XA^HR^XZ
The printer starts the transponder calibration and returns a results table such as the following:
start
position=195
215, ,
214, ,
213, ,
212, ,
211, ,
210, ,W
209,R,
208, ,
207, ,
206, ,W
205,R,
204, ,
203, ,
202, ,W
201,R,W
200,R,W
199,R,W
198,R,W
197,R,W
196,R,W
195,R,W <---****
194,R,W
193,R,W
192,R,W
191,R,W
190,R,W
189,R,
188, ,
187, ,
186, ,
185, ,
.
.
.
end
In this example, the optimal programming position is 195. This is identified at the top of the
table (position=195) and with an the arrow (<---****) in the table.

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^HV

^HV
Host Verification
Description This command is used to return data from specified fields, along with an
optional ASCII header, to the host computer. The command can be used with any field that has
been assigned a number with the ^RT command or the ^FN and ^RF commands.

Format ^HV#,n,h
The following table identifies the parameters for this format.

Parameters Details
# = field number The value assigned to this parameter should be the same as the one used in
specified with another another command.
command Accepted values: 0 to 9999
Default value: 0
n = number of bytes to be Accepted values: 1 to 256
returned Default value: 64
h = header Header (in uppercase ASCII characters) to be returned with the data.
Acceptable values: 0 to 3072 characters
Default value: no header

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^RB

^RB
Define EPC Data Structure
Description This command defines the structure of EPC data, which can be read from or
written to an RFID transponder.
RFID transponders can have different partitions defined. This command specifies the number
of partitions and how many bits are in each partition.

Important • All parameters in this command are persistent and will be used in subsequent
formats if not provided. The values are initially set to the default values.

Format ^RBn,p0,p1,p2, ..., p15

The following table identifies the parameters for this format.

Parameters Details
n = total bit size of the Accepted values: 1 to n, where n is the bit size of the tag.
field Default value: 96
p1 ... p15 = Specify each partition size. These must add up to the total bit size.
partition sizes Accepted values: 1 to 64 bit total bit size
Default value: 1

Example 1 • The following command specifies that there are 96 bits used with three fields.
Fields 1, 2, and 3 contain 10, 26, and 60 bits, respectively.
^RB96,10,26,60

The ZPL code to write to a tag with this format would look like this:
^RFW,E^FD1000.67108000.1122921504606846976^FS

When writing to the tag, the data will be stored in the tag in the following way:
• Field 1 contains 1000. This value is stored in the first 10 bits
• Field 2 contains 67108000. This value is stored in the next 26 bits.
• Field 3 contains 1122921504606846976. This value is stored in the remaining 60 bits.

Example 2 • The following command specifies that there are 64 bits used with eight 8-bit
fields.
^RB64,8,8,8,8,8,8,8,8^FS

The ZPL code to write to a tag with this format would look like this:
^RFW,E^FD1.123.160.200.249.6.1.0^FS

When writing to the tag, each set of data is written in its respective 8-bit field.

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^RB

Example 3 • This example uses the SCTIN-64 standard, which defines 64-bit structure in
the following way:

Company Item Serial

Header Filter Value
Prefix Index Reference Number
SGTIN-64 2 3 14 20 25
10 8 16,383 9 to 1,048,575 33,554,431
(binary value) (decimal (decimal (decimal (decimal
capacity) capacity) capacity*) capacity)
* Capacity of Item Reference field varies with the length of the company prefix.

The ZPL code to write to a tag with this format would look like this:
^XA
^RB64,2,3,14,20,25
^RFW,E^FD0,3,12345,544332,22335221^FS
^XZ
These commands would put
• 0 in the header
• 3 as the filter value
• 12345 as the company prefix
• 544332 as the item reference
• 22335221 as the serial number

To read this EPC data and print the results on the label, you would use the following code:
^XA
^RB64,2,3,14,20,25
^FO50,50^A0N,40^FN0^FS
^FN0^RFR,E^FS
^XZ
The resulting label would look like this:

0.3.12345.544332.22335221

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^RF

^RF
Read or Write RFID Format
Description This command allows you to read or write to an RFID tag.

Note • To read into a field variable, you must have a ^FN command in the

Format ^RFo,t,b,n
The following table identifies the parameters for this format.

Parameters Details
o = operation The action to be performed.
Accepted values:
• W = write to the tag
• L = write with LOCK (if supported by tag type)
• R = read the tag
Default value: W
t = type Accepted values:
• A = ASCII
• H = Hexadecimal
• E = EPC (ensure proper setup with the ^RB command)
Default value: H
b = starting block number Accepted values: 0 to n, where n is the maximum number of blocks for the tag.
Default value: 0
n = number of blocks This parameter is valid only for the read operation.
to read* Accepted values: 1 to n, where n is the maximum number of blocks for the tag
type minus the starting block number. For example, if the tag has 8 blocks
(starting with block 0) and you start with block 6, n can be 2. This would return
block 6 and block 7 information.
Default value: 1
*Not applicable for R110Xi/R170Xi

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^RF

Examples •
Write ASCII
This example writes 96-bit data.
^XA
^RS4
^RFw,a^FD00 my data^FS
^XZ

Write Hex
This example writes 64-bit data.
^XA
^RS3
^RFW,H^FD1122334455667788^FS
^XZ

Write EPC
This example writes 96-bit data, as specified by the ^RB command.
^XA
^RB96,8,3,3,20,24,38
^RFw,e^FD16,3,5,78742,146165,1234567891^FS
^XZ

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^RM

^RM
Enable RFID Motion
Description This command enables or disables RFID motion. By default, labels
automatically print at the end of the format. This command allows you to inhibit the label from
actually moving when it reaches the program position, which is useful for debugging, setup,
and custom applications. This parameter is not persistent (carried over from label to label).

Format ^RMe
The following table identifies the parameters for this format.

Parameters Details
e = enable Accepted values: Y (Yes, move the label), N (No, do not move the label)
Default value: Y

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^RR

^RR
Specify RFID Retries for a Block
Description This command changes the number of times that the printer attempts to read or
write to a particular block of a single RFID tag. By default, the printer will attempt six retries.
This command is persistent and will be used in subsequent formats if not provided.

Important • This command is not the same as the number of labels to try parameter in the
^RS command.

Format ^RRn
The following table identifies the parameters for this format.

Parameters Details
n = number of retries Accepted values: 0 to 10
Default value: 0

Examples •
Set read block retries to 5
^XA
^FN1^RR5^RFR,H^FS
^HV1^FS
^XZ

Set write block retries to 2

^XA
^RR2^RFW,H^FD1234^FS
^XZ

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^RS

^RS
RFID Setup
Description This command sets up parameters including tag type, read/write position of the
transponder, and error handling.
Important • Use care when using this command in combination with ^RT or ^RFR for
reading tag data. Problems can occur if the data read from the tag is going to be printed on the
label. Any data read from the transponder must be positioned to be printed above the
read/write position. Failure to do this will prevent read data from being printed on the label.

Format ^RSt,p,v,n,e,a,c,s
The following table identifies the parameters for this format.

Parameters Details
t = tag type Accepted values:
• 0 = None
• 1 = EPC Class 0
• 2 = EPC Class 0 Plus
• 3 = EPC Class 1 64-bit
• 4 = EPC Class 1 96-bit
• 5 = ISO 18000-06B
Default value: 4
p = read/write position of Sets the read/write position of the transponder in the vertical (Y axis) in dot
the transponder rows from the top of the label. Set to 0 (no movement) if the transponder is
already in the effective area without moving the media.
Important • If a label format specifies a value for this parameter, this
value will be used for the programming position for all labels until a
new position is specified or until the printer is powered Off (O) and
then back On (I).
Accepted values: 0 to label length
Default value: label length minus 1 mm (1/16 in.)
v = length of void Sets the length of the void printout in vertical (Y axis) dot rows.
printout Accepted values: 0 to label length
Default value: label length
n = number of labels The number of labels that will be attempted in case of read/encode failure.
Accepted values: 1 to 10
Default value: 3

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^RS

Parameters Details
e = error handling If an error persists after the specified number of labels are tried, perform this
error handling action.
Accepted values:
• N = No action (printer drops the label format causing the error and moves to
the next queued label)
• P = Place printer in Pause mode (label format stays in the queue until the
user cancels)
• E = Place printer in Error mode (label format stays in the queue until the
user cancels)
Default value: N
Note • You can set the printer to send an error message to the host as an
unsolicited message for each failure. To enable or disable the
unsolicited error message, refer to the ^SX and ^SQ ZPL commands.
The parameter for the RFID error in these commands is V.
a = signals on applicator When the value for parameter p (read/write position of the transponder) is
nonzero, this parameter changes the number of start and stop print signals
required for printing.
In Single mode, one start print command is required. In Double mode, two are
required, so the printer will resume printing only after the second start print
command is received.
Accepted values:
• S (single) signal
• D (double) signal
Default value: S
c = certify tag with a * Not used in this version of the printer. The encoder does this automatically.
pre-read*
s = void print speed If a label is voided, the speed at which “VOID” will be printed across the label.
Accepted values: any valid print speed
Default value: the printer’s maximum print speed

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^RS

Example 1 • This example sets the printer to move the media to 800 dots from the top of the
media [or label length minus 800 from the bottom (leading edge) of the media] and voids the
rest of the media in case of an error. The printer will try to print two labels and then will pause
if printing and encoding fail.
^XA
^RS,800,,2,P^FS
^XZ
The following illustration shows the resulting voided label. Note where the void starts. The
media has been moved 800 dot rows from the top of the label (label length minus 800 dot rows
from the bottom (leading edge) of a label) to bring the transponder into the effective area to
read/write a tag. If the printer fails the operation, the rest of the media is voided.

Top of label

800 dot rows

Start of RFID
operation

Label length minus

800 dot rows

Bottom of label

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 RFID Guidelines
^RS

Example 2 • This example sets the printer to move the media to 800 dots from the top of the
media [or label length - 500 from the bottom (leading edge) of the media] and prints “VOID”
500 dots in vertical length (Y axis) in case of an error.
^XA
^RS,800,500,2,P^FS
^XZ
The following illustration shows the resulting voided label. Note where the void starts. The
media has been moved 800 dot rows from the top of the label [label length minus 800 dot rows
from the bottom (leading edge) of a label] to bring the transponder into the effective area to
read/write a tag. If the printer fails the operation, an area that is 500 dot rows of the media is
voided instead of the entire rest of the media.

Top of label

800 dot rows

500 dot rows

Start of RFID
operation

Label length minus

800 dot rows

Bottom of label

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^RT

^RT
Read RFID Tag
Description This command tells the printer to read the current RFID tag data. The data can
be sent back to the host via the ^HV command.

Note • It is recommended that you use the ^RF, ^RM, and ^RR commands rather than the
^RT command. The ^RT command is provided only for backward-compatibility with label
formats that were developed for other Zebra RFID printers.

Format ^RT#,b,n,f,r,m,s
The following table identifies the parameters for this format.

Parameters Details
# = number to be Accepted values: 0 to 9999
assigned to the field Default value: 0
b = starting block number Accepted values: 0 to n, where n is the maximum number of blocks for the tag.
Default value: 0
n = number of blocks Accepted values: 1 to n, where n is the maximum number of blocks for the tag
to read* type minus the starting block number. For example, if the tag has 8 blocks
(starting with block 0) and you start with block 6, n can be 2. This would return
block 6 and block 7 information.
Default value: 1
f = format Accepted values:
• 0 (ASCII)
• 1 (Hexadecimal)
Default value: 0
r = number of retries Changes the number of times that the printer attempts to read a particular block
of a single RFID tag. (Same retry rules as the ^RR command.)
Accepted values: 0 to 10
Default value: 0
m = motion Enables or disables RFID motion for the current field.
Accepted values:
• 0 (Feed label after writing.)
• 1 (No feed after writing. Other ZPL may cause a feed.)
Default value: 0
s = special mode* For EPC Class 1 (Alien reader) only. Not applicable for EPC class 0.
Default value: 0
Accepted values:
• 0 (Do not read if mismatched checksum.)
• 1 (Read even if mismatched checksum.)
*Not applicable for R110Xi/R170Xi

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 RFID Guidelines
^RT

Example • This sample reads a tag, prints the data on a label, and sends the string
Tag Data:xxxxxxxx back to the host. The data read will go into the ^FN1 location of the
format. The printer will retry the command five times, if necessary.
^XA
^FO20,120^A0N,60^FN1^FS
^RT1,,,,5^FS
^HV1,,Tag Data:^FS
^XZ

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^RW

^RW
Set RFID Read and Write Power Levels
Description This command sets the read and write power levels. This function is useful
when using different tag types or transponders that require different power levels to obtain the
best read and write abilities.

Format ^RWr,w
This table identifies the parameters for this format:

Parameters Details
r = read power Sets the power level to match the desired output as calibrated in the factory.
Accepted Values: H (high), M (medium), or L (low)
Default Value: H
w = write power Sets the power level to match the desired output as calibrated in the factory.
Accepted Values: H (high), M (medium), or L (low)
Default Value: H

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 RFID Guidelines
^RZ

^RZ
Set RFID Tag Password
Description This command lets you define the password for the tag during writing.

Important • Only certain tags support this feature, so check to ensure that this command can
be used with your particular tag type.

Format ^RZp
The following table identifies the parameters for this format.

Parameters Details
p = password Accepted values: 00 to FF (hexadecimal)
Default value: 00

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^WT

^WT
Write Tag
Description This command allows you to program the current RFID tag.

Note • It is recommended that you use the ^RF, ^RM, ^RR, and ^WV commands rather than
the ^WT command. The ^WT command is provided only for backward-compatibility with
label formats that were developed for other Zebra RFID printers.

Important • Check the amount of data memory available for the tag that you will be using. If
more is sent than the memory can hold, the printer truncates the data.

Format ^WTb,r,m,w,f,v
The following table identifies the parameters for this format.

Parameters Details
b = block number This parameter is tag-dependent. For most tags, use block 0. For EPC Class 0 Plus,
block 0 is EPC data, and block 1 is user data (both are 96 bits).
Accepted values: 0 to n, where n is the maximum number of blocks for the tag.
Default value: 0
r = number of Changes the number of times that the printer attempts to write to a particular block of
retries a single RFID tag. (Same function as the ^RR command.)
Accepted values: 0 to 10
Default value: 0
m = motion Enables or disables RFID motion. (Same function as the ^RM command.)
Accepted values:
• 0 (Feed label after writing.)
• 1 (No Feed after writing. Other ZPL may cause a feed.)
Default value: 0
w = write protect Accepted values:
• 0 (Not write protected.)
• 1 (Write protect.)
Default value: 0

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^WT

Parameters Details
f = data format Accepted values:
• 0 (ASCII)
• 1 (Hexadecimal)
Default value: 0
v = verify valid data Used only for Alien Class 1 tags, which have preprogrammed data in them. This
parameter flags whether the preprogrammed data is verified. (Same function as the
^WV command)
Default value: N
Accepted values:
• N (Do not verify)
• Y (Verify valid data [Hex A5A5 in the first two bytes] before writing)

Example • This sample encodes data “RFIDRFID” and will try writing up to five times, if
necessary.
^XA
^WT,5^FDRFIDRFID^FS
^XZ

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^WV

^WV
Verify RFID Write Operation
Description If write verify is enabled, this command verifies the RFID write operation to
ensure that the tag about to be programmed contains the hex data “A5A5” in the first two
bytes. This parameter is not persistent (carried over from label to label).

Important • This command is valid with Class 1 Alien tags only.

Format ^WVe
The following table identifies the parameters for this format.

Parameters Details
e = enable Accepted values: Y or N
Default value: N

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 RFID Guidelines
^WV

Notes • ___________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

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 6
Data Ports

This chapter describes the standard communication ports available to connect the printer to
your computer or network.

Contents
Parallel Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Serial Pin Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
RS-232 Interface Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
RS-422/RS-485 Interconnections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
USB 2.0 Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

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 Data Ports
Parallel Port

Parallel Port
When communicating via the parallel port, the values selected must be the same as those used
by the host equipment connected to the printer. Port selection for status information is
determined by the channel sending the request. The parallel port can be set for bidirectional or
unidirectional communication. The default setting is bidirectional.
A standard 36-pin parallel connector (Figure 34) is available on the back of the printer for
connection to the data source.

Figure 34 • Parallel Connector

Table 11 shows the pin configuration and function of a standard computer-to-printer parallel
cable.

Table 11 • Parallel Cable Pin Configuration

36-Pin Connectors Description

1 nStrobe/HostClk
2–9 Data Bits 1–8
10 nACK/PtrClk
11 Busy/PtrBusy
12 PError/ACKDataReq
13 Select/Xflag
14 nAutoFd/HostBusy
15 Not used
16, 17 Ground

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Parallel Port

Table 11 • Parallel Cable Pin Configuration (Continued)

36-Pin Connectors Description

18 +5 V at 750 mA
The maximum current draw may be limited by option
configuration.
19–30 Ground
31 ninit
32 nFault/NDataAvail
33, 34 Not used
35 +5 V through a 1.8 KΩ Resistor
36 NSelectin/1284 active

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 Data Ports
Serial Port

Serial Port
To communicate using the serial data port of the printer, you must choose the number of data
and stop bits, parity, and handshaking. Parity applies only to data transmitted by the printer
because the parity of received data is ignored.
The values selected must be the same as those used by the host equipment connected to the
printer. Default settings are 9600 baud, 8 data bits, 1 stop bit, no parity, and XON/XOFF.
Connect the serial data cable to the female DB-9 connector (Figure 35) on the back panel of
the printer.

Figure 35 • Serial Connector

Use a DB-9 to DB-25 interface module for all RS-232 connections through a DB-25 cable. An
interface module is required for RS-422/RS-485 interface support (see RS-422/RS-485
Interconnections on page 106).

Note • For all RS-232 input and output signals, the printer follows the specifications of the
Electronics Industries Association (EIA) RS-232 and the Consultative Committee for
International Telegraph and Telephone (CCITT) V.24.

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Serial Port

Serial Pin Configuration

Table 12 shows the pin configuration and function of the rear panel serial data connector on
the printer.
\

Table 12 • Serial Connector Pin Configuration

Pin No. Name Description

1 — Not connected
2 RXD Receive data—data input to printer
3 TXD Transmit data—data output from printer
4 DTR Data terminal ready—output from printer
5 SG Signal ground
6 DSR Data set ready—input to printer
7 RTS Request to send—output from printer
8 CTS Clear to send—input to printer
9 +5 VDC +5 VDC at 750 mA
The maximum current draw may be limited by option
configuration.

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 Data Ports
Serial Port

RS-232 Interface Connections

Note • Adapters are available from Zebra Technologies LLC.

• RS-422/RS-485 adapter, Zebra part number 33114M
• RS-232 DB-9 to DB-25 adapter, Zebra part number 33109M

Direct Connection to a Computer

The printer is configured as Data Terminal Equipment (DTE).

Note • Use a null modem (crossover) cable to connect the printer to a computer or any other
DTE device.

Figure 36 shows the internal connections of the printer’s RS-232 connector.

Figure 36 • RS-232 Connections

RS-232 Connector (DTE)
Rear Panel Female DB-9

2 RXD (receive data) input

3 TXD (transmit data) output

4 DTR (data terminal ready) output

5 SG (signal ground)

6 DSR (data set ready) input

7 RTS (request to send) output

8 CTS (clear to send) input

+5 VDC
R1
9 +5 VDC signal source
1K
NOTE: Pin 1 is unused and unterminated.

Pin 9 is also available as a +5 VDC signal source at 750 mA. The maximum current draw may
be limited by option configuration.

Caution • To enable this capability, a qualified service technician must install a jumper on
the printer’s main logic board on JP1, pins 2 and 3.

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Serial Port

DB-9 to DB-25 Connections

An interface adapter is required (Zebra part number 33109M) to connect the printer’s DB-9
interface to a DB-25 connector. A generic DB-25 adapter CAN be used, although the +5 VDC
signal source would not be passed through the adapter.
Figure 37 shows the connections required for the DB-9 to DB-25 interface.

Figure 37 • DB-9 to DB-25 Connections

Male DB-9 Adapter Female DB-25 Adapter
Connector Connector
(plugs into printer) (plugs into cable)

2 RXD FG 1

3 TXD TXD 2

4 DTR RXD 3
SG RTS 4
5
DSR CTS 5
6
DSR 6
7 RTS
SG 7
8 CTS +5 VDC
9
+5 VDC SIGNAL
9 DTR
SIGNAL 20

NOTE: Pin 1 of DB-9 connector is unused and unterminated.

Modem Connection
When the printer is connected via its RS-232 interface to Data Communication Equipment
(DCE) such as a modem, use a standard RS-232 (straight-through) interface cable.
Figure 38 shows the connections required for this cable.

Figure 38 • RS-232 Connections

DTE DCE
(Printer) (Modem, etc.)
RXD (receive data)
2 2
TXD (transmit data)
3 3
DTR (data terminal ready)
4 4
SG (signal ground)
5 5
DSR (data set ready)
6 6
RTS (request to send)
7 7
CTS (clear to send)
8 8
+5 VDC signal source
9 9

NOTE: Pin 1 is unused and unterminated at the printer.

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Serial Port

RS-422/RS-485 Interconnections

Caution • A qualified service technician must install a jumper on the printer’s main logic
board at JP1, pins 2 and 3, for the RS-422/RS-485 interface adapter to function properly.

An interface adapter (Zebra part number 33114M) is required to connect the printer’s RS-232
DB-9 interface to a host computer through an RS-422 or RS-485 interface. A generic DB-25
adapter can be used. Figure 39 shows the cable wiring for interconnecting the DB-9 to the
interface adapter’s DB-25 female connector.

Figure 39 • DB-9 to DB-25 Connections

Female DB-25 Connector on
RS-422/RS-485 Adapter

Frame ground
1
+5 VDC 725 mA source
9
Signal ground ref.
11
Data input B (–)
13
Data output B (–)
14
Data input A (+)
16
Data output A (+)
19

NOTE: Pins 2–8, 10, 12, 15, 17, 18, and 20–25 are unused and unterminated.

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 Data Ports
USB 2.0 Port

USB 2.0 Port

A USB 2.0 port (which is USB 1.1 and 1.0 compatible) is available to connect your printer to
the host equipment. The industry-standard USB cable has an A-male connector on one end and
a B-male connector on the other end as shown in Figure 40.

Figure 40 • USB Connectors

=

16.4 ft (5 m) maximum

Note • Use a USB 2.0-certified compliant cable no longer than 16.4 ft (5 m) long. A cable that
meets these requirements is available from Zebra (part number 33011).

23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide 107

 Data Ports
USB 2.0 Port

Notes • ___________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

108 R110Xi/R170Xi User Guide 23063L-003 Rev. 1 12/6/04

 7
Memory Cards

This chapter describes the optional cards that can be used with the printer and gives
instructions for installation.

Contents
PCMCIA Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
CompactFlash Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

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 Memory Cards
PCMCIA Memory Card

PCMCIA Memory Card

A Type I- or Type II-compliant PCMCIA memory card holds extra memory or font options for
the printer. The card is hot-swappable (it can be installed while the printer is on).

Electrostatic Discharge Caution • Observe proper electrostatic safety precautions when

handling any static-sensitive components such as circuit boards and printheads.

To install the PCMCIA card, complete these steps:

1. Remove the PCMCIA card shield from the rear of the printer (Figure 41).

Figure 41 • PCMCIA Card Installation

1 2 3 4

1 PCMCIA card shield

2 PCMCIA card
3 Notch
4 Card-eject button

2. Insert the PCMCIA card, with the notch up, into the card slot as shown. Insert it far
enough to make the eject button pop out.

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 Memory Cards
PCMCIA Memory Card

3. Reinstall the PCMCIA card shield over the PCMCIA card and card slot.

Note • The PCMCIA card may take a few minutes to initialize. The PAUSE light flashes
while the card initializes. If the card is already initialized, the PAUSE light flashes only
once or twice after the card is installed.

The printer is ready to operate with the additional memory or font option. To be sure that
the card has successfully initialized, print a configuration label as instructed in Print a
Printer Configuration Label on page 32 and review it to see whether the new memory
card information is listed.

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 Memory Cards
CompactFlash Card

CompactFlash Card
A CompactFlash card is a nonvolatile memory card that stores data even when the power to
the printer is turned off. A Type I-compliant CompactFlash card holds extra memory or
optional fonts for your printer.

Caution • This procedure should only be performed by qualified service technicians.

Electrostatic Discharge Caution • Observe proper electrostatic safety precautions when

handling any static-sensitive components such as circuit boards and printheads.

To install a CompactFlash card, complete these steps:

1. Turn the AC power Off (O).
2. Disconnect the AC power cord from the printer.
3. Remove the two screws near the bottom of the electronics cover (Figure 42).

Figure 42 • Printer Exterior

4 2

1 Electronics cover
2 Screws
3 Channel
4 Lip of cover

4. Lift the electronics cover at the rear top corner. Pull the corner forward and up, then lift the
cover up and away from the printer.

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 Memory Cards
CompactFlash Card

5. Insert the CompactFlash card into the card slot on the upper portion of the option board.
Insert the card with the back (unlabeled) side of the card facing out. The card can be
inserted only one way and should snap into place.
Figure 43 shows where to insert the CompactFlash card.

Figure 43 • Compact Flash Card Insertion

1 2 3

1 Option board
2 Card slot
3 Compact flash card

6. Reinstall the electronics cover by lowering the cover so the lip of the cover goes into the
channel on the top of the printer.
7. Secure the cover by reinstalling the two screws near the bottom of the cover.
8. Reconnect the printer AC power cord.
9. Press and hold CANCEL while turning the printer On (I).
The printer prints a configuration label.
10. Check for the presence of additional memory or optional fonts by looking at the
information on the configuration label.

Note • The CompactFlash card may take a few minutes to initialize. If the process is not
successfully completed within 10 minutes, contact Technical Support at
http://www.zebra.com/SS/service_support.htm for assistance.

23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide 113

 Memory Cards
CompactFlash Card

Notes • ___________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

114 R110Xi/R170Xi User Guide 23063L-003 Rev. 1 12/6/04

 8
Routine Maintenance

Cleaning your printer regularly maintains print quality and may extend the life of the printer.
This section provides routine cleaning and maintenance procedures.

Contents
Cleaning Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Clean Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Clean Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Printhead and Platen Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Snap Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Replace Fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

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 Routine Maintenance
Cleaning Schedule

Cleaning Schedule
The recommended cleaning schedule is shown in Table 13. See the following pages for
specific procedures.

Caution • Use only the cleaning agents indicated. Zebra is not responsible for damage
caused by any other fluids being used on this printer.

Table 13 • Recommended Printer Cleaning Schedule

Area Method Interval

Printhead Solvent* Perform these procedures at the following times:
Platen roller Solvent* • When CLEAN HEAD NOW appears.
• Direct Thermal Print Mode: After every roll of labels
Transmissive (media) sensor Air blow
or 500 ft (150 m) of fanfold labels.
Media path Solvent* • Thermal Transfer Print Mode: After every roll
Ribbon sensor Air blow (1500 ft or 450 m) of ribbon.

Label-available sensors Air blow Monthly

Tear-off bar Solvent*
Snap plate Solvent* As needed
* Use Preventative Maintenance kit, part number 47362, or a solution of 90% isopropyl alcohol and 10%
deionized water.

Clean Exterior
Clean the outside surfaces of the printer with a lint-free cloth. Use a mild detergent solution or
desktop cleaner sparingly, as needed.

Caution • Do not use harsh or abrasive cleaning agents or solvents.

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 Routine Maintenance
Clean Interior

Clean Interior
After every four rolls of media, inspect the inside of the printer. Use a soft bristle brush or a
vacuum cleaner to remove any dirt and lint from the interior of the printer.

Printhead and Platen Roller

After every roll of ribbon, clean the printhead. Clean the printhead more often if you see
inconsistent print quality, such as voids in the bar code or graphics.
Clean after every roll (1500 feet or 450 m) of thermal transfer ribbon or after every roll
(500 feet or 150 m) of direct thermal labels or when CLEAN HEAD NOW appears on
the LCD.

Note • You do not need to turn off the printer before cleaning the printhead. If power is turned
off, all label formats and images, as well as any temporarily saved parameter settings stored in
the printer’s internal memory, are lost. When power is turned back on, these items must be
reloaded.
If print quality does not improve after you perform this procedure, clean the printhead with
Save-a-Printhead cleaning film. This specially coated material removes contamination
buildup without damaging the printhead. Call your authorized Zebra reseller or distributor for
more information.

Caution • The printhead is hot and can cause severe burns. Allow the printhead to cool.

Caution • Observe proper electrostatic safety precautions when handling any static-
sensitive components such as circuit boards and printheads.

To clean the printhead and platen roller, complete these steps:

1. Open the printhead.
2. Remove the media and ribbon (if loaded).
3. Use Preventative Maintenance kit, part number 47362 or a solution of 90% isopropyl
alcohol and 10% deionized water on an applicator to wipe along the print elements from
end to end, as shown in Figure 44. (The print elements are on the brown strip on the
printhead.) Allow a few seconds for the solvent to evaporate.

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 Routine Maintenance
Clean Interior

Figure 44 • Cleaning the Printhead

3
4

1 Applicator
2 Platen roller
3 Printhead print elements
4 Printhead lever

4. Rotate the platen roller and clean thoroughly with solvent and an applicator.
5. Brush or vacuum any accumulated paper lint and dust away from the rollers.
6. Reload the media and the ribbon (if required).
7. Close the printhead.

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 Routine Maintenance
Clean Interior

Sensors
Brush or vacuum any accumulated paper lint and dust off the sensors whenever the sensors are
blocked. At minimum, clean the sensors according to the recommendations in Cleaning
Schedule on page 116.

Ribbon and Label-Available Sensor Locations

The ribbon sensor and optional label-available sensor are shown in Figure 45.

Figure 45 • Sensor Locations

1 Label-available sensors
2 Ribbon sensor

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 Routine Maintenance
Clean Interior

Transmissive (Media) Sensor Locations

The locations of the upper and lower transmissive (media) sensors are shown in Figure 46 and
Figure 47.

Figure 46 • Upper Media Sensor

1

1 Upper media sensor

Figure 47 • Lower Media Sensor

1 Lower media sensor

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 Routine Maintenance
Clean Interior

Snap Plate
Clean the snap plate when label adhesive or a label is stuck to the underside. Figure 48 shows
the location of the snap plate

Figure 48 • Snap Plate Location

1 2

6 5
4 3

1 Antenna support screws

2 Location of right-side snap plate screw
(screw not shown)
3 Snap plate
4 Antenna support
5 Antenna support frame
6 Left-side snap plate screw

To clean the snap plate, complete these steps:

1. Remove the two screws that secure the snap plate to the antenna support frame.

Important • Do not remove the antenna support screws.

2. Remove the snap plate from the printer.

3. Clean the snap plate with cleaning solvent and a soft cloth.
4. To reinstall the snap plate, slide it back into place until the screw holes on the snap plate
line up with the screw holes in the antenna support frame.
5. Reinstall the two snap plate screws to secure the snap plate to the antenna support frame.

23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide 121

 Routine Maintenance
Replace Fuse

Replace Fuse
The R110Xi fuse must be replaced only by an authorized service technician.

Caution • Turn the AC power switch Off (O) and remove the power cord before performing
this procedure.

The printer uses a metric-style fuse (5 × 20 mm IEC) rated at F5A, 250 V. The AC power entry
module comes with two approved fuses in the fuse holder: one is in-circuit, and the second is
provided as a spare. The end caps of the fuse must bear the certification mark of a known
international safety organization (see Figure 7 on page 11).

To replace a faulty fuse, complete these steps:

1. Use a small-blade screwdriver or similar tool to remove the fuse holder.
The fuse holder is part of the AC power entry module at the rear of the printer (Figure 49).

Figure 49 • AC Power Entry Module

1 Power switch
2 Fuse holder
3 AC power entry module
4 Small-blade screwdriver

2. Remove the faulty fuse and install a new fuse in the in-circuit position (Figure 50).

Important • If you use the spare fuse, be sure to order a replacement fuse from your
authorized Zebra distributor. The spare fuse should be the exact type and rating as the
original in-circuit fuse.

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 Routine Maintenance
Replace Fuse

Figure 50 • Fuse Locations

1 In-circuit fuse
2 Fuse holder
3 Spare fuse

3. Snap the fuse holder back into the AC power entry module.
4. Reconnect the power cord, and turn the printer On (I).

Note • If the printer does not power on, an internal component failure may have occurred,
and the printer requires servicing by an authorized service technician.

23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide 123

 Routine Maintenance
Replace Fuse

Notes • ___________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

124 R110Xi/R170Xi User Guide 23063L-003 Rev. 1 12/6/04

 9
Troubleshooting

This chapter provides you with information about LCD, print quality, communications, and
other errors that you might need to troubleshoot.

Contents
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Communications Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Power-On Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Additional Printer Self Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Communications Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Additional Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

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 Troubleshooting
Troubleshooting

Troubleshooting
If an error condition exists with the printer, review this checklist:
‰ Is there an error message on the LCD? If yes, see LCD Error Messages on page 127 for
more information.
‰ Is the CHECK RIBBON light on when ribbon is loaded properly, or are non-continuous
labels being treated as continuous labels? If yes, see Calibrate Media and Ribbon Sensors
on page 50.
‰ Are you experiencing problems with print quality? If yes, see Print Quality Problems
on page 130.
‰ Are you experiencing communications problems? If yes, see Communications Problems
on page 132.

If the labels are not printing or advancing correctly, review this checklist:
‰ Are you using the correct type of labels? Review the types of label in Types of Media
on page 14.
‰ Review the label- and ribbon-loading illustrations, starting with Loading the Media
on page 20.
‰ Check the position of the media sensor and move if necessary, as shown in Adjust Media
Sensors on page 37.
‰ Does the printhead need to be adjusted? See Adjust Printhead Pressure and Toggle
Position on page 39 for more information.
‰ Do the sensors need to be calibrated? See Calibrate Media and Ribbon Sensors
on page 50 for more information.

If none of the above suggestions correct the problem, review this checklist:
‰ Perform one or more of the self-tests given in Printer Diagnostics on page 134. Use the
results to help identify the problem.
‰ If you are still having problems, see Support on page x for customer support information.

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 Troubleshooting
LCD Error Messages

LCD Error Messages

The LCD displays messages when there is an error. See Table 14 for LCD errors, the possible
causes, and the recommended solutions.

Table 14 • LCD Error Messages

LCD Possible Cause Recommended Solution

RIBBON OUT Thermal Transfer Mode— Load the ribbon correctly, following directions in
Ribbon is not loaded or is Loading Ribbon on page 26.
loaded incorrectly.
Thermal Transfer Mode— Adjust the media and ribbon sensors. See
Ribbon is loaded but the ribbon Calibrate Media and Ribbon Sensors on page 50.
sensor is not sensing the ribbon.
Direct Thermal Mode— Make sure that ribbon is not loaded and that the
Ribbon is loaded. printer is in Direct Thermal Print Mode. See
Selecting Print Method on page 46.
Direct Thermal Mode— Make sure the printer driver and software settings
Settings are incorrect. are compatible with Direct Thermal Print Mode.
PAPER OUT Labels are not loaded or are Load the labels correctly. See Loading the Media
loaded incorrectly. on page 20.
Media Sensor is not adjusted Check the position of the media sensors, and adjust
correctly. if necessary. See Calibrate Media and Ribbon
Sensors on page 50.
Printer is set for non-continuous • Make sure the labels and the Media Type
labels but continuous labels are settings match. See Setting Media Type
loaded. on page 45.
• Make sure the printer driver or software settings
match the label and Media Type settings.
• Calibrate the printer. For more information, see
Calibrate the Printer on page 35.
The MAX LENGTH setting is Change the MAX LENGTH setting to a value that
set to a value that is shorter than is at least 1 in. (25 mm) longer than the labels.
the actual length of the label.
HEAD OPEN The printhead is not fully Close the printhead.
closed.
HEAD ELEMENT One or more of the printhead • If the failed elements affect your printing
BAD elements failed the printhead application, replace the printhead.
element test. • To override this error, disable the head test count
feature on the front panel by defaulting the value
to 0000.

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 Troubleshooting
LCD Error Messages

Table 14 • LCD Error Messages (Continued)

LCD Possible Cause Recommended Solution

RIBBON IN Ribbon is loaded, but the printer • To operate in Direct Thermal mode, remove the
is set for Direct Thermal mode. ribbon.
• To operate in Thermal Transfer mode, leave the
ribbon loaded and change the print method to
Thermal Transfer. See Selecting Print Method
on page 46.
• Ensure that the printer driver and/or software
settings are correctly set (if applicable).
HEAD TOO HOT The printhead is over Printing automatically resumes when the printhead
temperature. elements cool to an acceptable operating
temperature.
Caution • The printhead is hot and can
cause severe burns. Allow the printhead
to cool.
Caution • Observe proper electrostatic
safety precautions when handling any
static-sensitive components such as
circuit boards and printheads.
CLEAN HEAD NOW The printhead requires Clean the printhead according to the instructions in
cleaning. Printhead and Platen Roller on page 117.
Caution • The printhead is hot and can
cause severe burns. Allow the printhead
to cool.
Caution • Observe proper electrostatic
safety precautions when handling any
static-sensitive components such as
circuit boards and printheads.
If the message does not go away after the printhead
is cleaned, open the printhead and then close it.

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 Troubleshooting
LCD Error Messages

Table 14 • LCD Error Messages (Continued)

LCD Possible Cause Recommended Solution

HEAD COLD Caution • An improperly connected printhead data or power cable can
cause this error message. The printhead can still be hot enough to cause
severe burns. Allow the printhead to cool.

The printhead is under Continue printing while the printhead reaches the
temperature. correct operating temperature. If the error remains,
the environment may be too cold for proper
printing. Relocate the printer to a warmer area.
Printhead data cable is not Caution • You must turn off the printer before
properly connected. performing this procedure. Failure to do so can
damage the printhead.
1. Turn off (O) the printer.
2. Disconnect and reconnect the data cable to the
printhead.
3. Ensure that the cable connector is fully
inserted into the printhead connector.
4. Turn on (I) the printer.
Caution • Observe proper electrostatic
safety precautions when handling any
static-sensitive components such as
circuit boards and printheads.

OUT OF MEMORY There is not enough memory to Turn the printer off then back on to clear memory,
perform the function shown on and try to print again. If the error recurs, there is
the second line of the error insufficient memory for the label length,
message. downloaded fonts or graphics, and images.
Ensure that the device, such as Flash memory or
PCMCIA card, is installed and not write-protected
or full. See Memory Cards on page 109.
Caution • Observe proper electrostatic
safety precautions when handling any
static-sensitive components such as
circuit boards and printheads.
Ensure that the data is not directed to a device that
is not installed or available.

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 Troubleshooting
Print Quality Problems

Print Quality Problems

Table 15 identifies problems with print quality, the possible causes, and the recommended
solutions.

Table 15 • Print Quality Problems

Problem Possible Cause Recommended Solution

General print You are using an incorrect Consult your authorized Zebra reseller or
quality issues combination of labels and distributor for information and advice.
ribbon for your application.
The printer is set at the incorrect For optimal print quality, set the print speed to the
print speed. lowest possible setting for your application via
ZPL II, the driver, or the software. See Adjusting
Print Speed on page 44.
The printer is set at an incorrect For optimal print quality, set the darkness to the
darkness level. lowest possible setting for your application via the
front panel, the driver, or the software. See
Adjusting Print Darkness on page 44.
The printhead is dirty. Clean the printhead according to the instructions in
Printhead and Platen Roller on page 117.
Caution • The printhead is hot and can
cause severe burns. Allow the printhead
to cool.
Caution • Observe proper electrostatic
safety precautions when handling any
static-sensitive components such as
circuit boards and printheads.
There is light The toggle pressure needs to be Follow the instructions in Adjust Printhead
printing (or no adjusted. Pressure and Toggle Position on page 39.
printing) on the left Caution • Observe proper electrostatic
or right side of the safety precautions when handling any
label or the printed static-sensitive components such as
image is not sharp. circuit boards and printheads.
Gray lines on blank The printhead is dirty. Clean the printhead according to the instructions in
labels with no Printhead and Platen Roller on page 117.
consistent pattern Caution • The printhead is hot and can
cause severe burns. Allow the printhead
to cool.
Caution • Observe proper electrostatic
safety precautions when handling any
static-sensitive components such as
circuit boards and printheads.

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 Troubleshooting
Print Quality Problems

Table 15 • Print Quality Problems (Continued)

Problem Possible Cause Recommended Solution

Light, consistent The printhead or platen roller is Clean the printhead and platen roller as instructed
vertical lines dirty. in Printhead and Platen Roller on page 117.
running through the Caution • The printhead is hot and can
labels cause severe burns. Allow the printhead
to cool.
Caution • Observe proper electrostatic
safety precautions when handling any
static-sensitive components such as
circuit boards and printheads.
Intermittent creases There is too much toggle Reduce the toggle pressure. See Adjust Printhead
on the left and right pressure on the printhead. Pressure and Toggle Position on page 39.
edges of the labels Caution • Observe proper electrostatic
safety precautions when handling any
static-sensitive components such as
circuit boards and printheads.
Wrinkled ribbon The ribbon is not loaded Load the ribbon correctly. See Loading Ribbon
correctly. on page 26.
The darkness setting is Set the darkness to the lowest possible setting for
incorrect. good print quality. See Adjusting Print Darkness
on page 44.
Incorrect printhead pressure or Set the pressure to the minimum required for good
balance. print quality. See Adjust Printhead Pressure and
Toggle Position on page 39.
Caution • Observe proper electrostatic
safety precautions when handling any
static-sensitive components such as
circuit boards and printheads.
The labels are not feeding Make sure that the media guide and media supply
correctly. They are shifting guide touch the edge of the media.
from side to side.
Adjust the ribbon strip plate.

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 Troubleshooting
Communications Problems

Communications Problems
Table 16 identifies problems with communications, the possible causes, and the recommended
solutions.

Table 16 • Communications Problems

Problem Possible Cause Recommended Solution

A label format was sent to The communication Check the printer driver or software
the printer but was not parameters are incorrect. communications settings (if applicable).
recognized. The DATA
If you are using serial communication, check
light does not flash.
the serial port setting in the front panel menu.
See Setting Serial Communications on page 50.
Make sure you are using the correct
communication cable. See Data Cable
Requirements on page 13 for the requirements.
Using the front panel controls, check the
protocol setting. It should be set to NONE. See
Setting Protocol on page 51.
If a driver is used, check the driver
communication settings for your connection.
A label format was sent to The host is set to EPP Change the settings on the computer host to
the printer. Several labels parallel communications. standard parallel communications. See Setting
print, then the printer Parallel Communications on page 50.
skips, misplaces, misses, or
The serial communication Ensure that the flow control settings match.
distorts the image on the
settings are incorrect.
label. Check the communication cable length. See
Data Cable Requirements on page 13 for
requirements.
Check the printer driver or software
communications settings (if applicable).
A label format was sent to The prefix and delimiter Verify the prefix and delimiter characters. See
the printer but was not characters set in the printer Format Prefix Character on page 53 and
recognized. The DATA do not match the ones in the Delimiter Character on page 53 for the
light flashes but no label format. requirements.
printing occurs.
Incorrect data is being sent Ensure that ZPL is being used.
to the printer.
Check the communication settings on the
computer. Ensure that they match the printer
settings.

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 Troubleshooting
Miscellaneous Printing Problems

Miscellaneous Printing Problems

Table 17 • Miscellaneous Printing Problems

Problem Possible Cause Recommended Solution

The printer fails to The printer was not Press PAUSE on the front panel to pause the
calibrate or detect the top calibrated for the label being printer, and then press CALIBRATE.
of the label. used.
The printer is configured for Set the media type to non-continuous media.
continuous media. See Setting Media Type on page 45.
The driver or software Driver or software settings produce ZPL
configuration is not set commands that can overwrite the printer
correctly. configuration. Check the driver or software
media-related setting.
RFID labels are not The printer sometimes 1. Press PAUSE on the front panel to pause
calibrating correctly. The mistakes the antenna or chip the printer, and then press CALIBRATE.
label is positioned so that it as the leading edge of the 2. If this does not solve the problem, remove
cannot be torn off at the label. one or two labels from the backing and
correct location. position the backing under the upper media
sensor (see Adjust Media Sensors
on page 37 for the location). Press PAUSE
on the front panel to pause the printer, and
then press CALIBRATE.
3. If this does not solve the problem,
calibration may need to be performed using
non-RFID labels that are the same size as
the RFID labels being used. Before
reloading the RFID labels, select FEED or
LENGTH for the MEDIA POWER UP and
HEAD CLOSE parameters (see Media
Power Up on page 54 and Head Close
on page 54).

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 Troubleshooting
Printer Diagnostics

Printer Diagnostics
Self tests give information about the condition of the printer. The most commonly used are the
Power-On and the CANCEL self tests.

Caution • Be sure that the print width is set to match the label width you are using before
running any self tests. If the labels are not wide enough, the test may print on the platen
roller and damage it.

Power-On Self Test

The Power-On Self Test (POST) is performed automatically each time the printer is turned on.
During either test sequence, the front panel LEDs light up and the LCD monitors the progress
of the POST. If the printer fails any of these tests, FAILED shows on the LCD. If this occurs,
notify an authorized Zebra reseller.

Additional Printer Self Tests

These self tests produce sample printouts and provide specific information that help determine
the operating conditions for the printer.
Each self test is enabled by pressing a specific front panel key or combination of keys while
turning the power On (I). Keep the key(s) depressed until the DATA light turns off. When the
POST is complete, the selected self test starts automatically.

Note • When performing a self test, do not send a label format to the printer. For remote hosts,
disconnect all data interface cables from the printer. For printers in Peel-Off Mode, remove the
labels as they come out of the printer.

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 Troubleshooting
Printer Diagnostics

CANCEL Self Test

The CANCEL self test prints a printer configuration label, which tells you the current settings
for the printer.

To perform the CANCEL Self Test, complete these steps:

1. Turn Off (O) the printer.
2. Press and hold CANCEL while turning the power On (I). Hold CANCEL until the DATA
light turns off.
A printer configuration label prints (Figure 51).

Figure 51 • Printer Configuration Label

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 Troubleshooting
Printer Diagnostics

The printer configuration can be changed by performing a calibration procedure. See Calibrate
the Printer on page 35 for more information.

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 Troubleshooting
Printer Diagnostics

PAUSE Self Test

This self test can be used to provide the test labels required when making adjustments to the
printer’s mechanical assemblies. See the sample printout below.

To perform a PAUSE self test, complete these steps:

1. Turn Off (O) the printer.
2. Press and hold PAUSE while turning the power On (I). Hold PAUSE until the DATA light
turns off.
• The initial self test prints 15 labels at 2.4 in. (61 mm) per second, then automatically
pauses the printer. When PAUSE is pressed, an additional 15 labels print. Figure 52
shows a sample of the labels.

Figure 52 • PAUSE Test Label

• While the printer is paused, pressing CANCEL alters the self test. When PAUSE is
pressed, 15 labels print at 6 in. or 152 mm per second.
• While the printer is paused, pressing CANCEL again alters the self test a second time.
When PAUSE is pressed, 50 labels print at 2.4 in. (61 mm per second).
• While the printer is paused, pressing CANCEL again alters the self test a third time.
When PAUSE is pressed, 50 labels print at 6 in. (152 mm) per second.
• While the printer is paused, pressing CANCEL again alters the self test a fourth time.
When PAUSE is pressed, 15 labels print at the printer’s maximum speed.
• To exit this self test at any time, press and hold CANCEL.

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 Troubleshooting
Printer Diagnostics

FEED Self Test

This test helps you choose the best darkness setting for your printer.

To perform a FEED self test, complete these steps:

1. Turn Off (O) the printer.
2. Press and hold FEED while turning the power On (I). Hold FEED until the DATA light
turns off.
The printer prints a series of labels (Figure 53) at various speeds and at darkness settings
higher and lower than the darkness value shown on the configuration label.

Figure 53 • FEED Test Label

3. Inspect the labels and determine which one has the best print quality for your application.
The darkness value printed on that label is added to (plus) or subtracted from (minus) the
darkness value specified on the configuration label. The resulting numeric value (0 to 30)
is the best darkness value for that specific label/ribbon combination and print speed.
4. Enter the corresponding darkness and print speed values into the printer through the front
panel.

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 Troubleshooting
Printer Diagnostics

FEED and PAUSE Self Test

Performing this self test temporarily resets the printer configuration to the factory default
values. These values are active only until power is turned off unless you save them
permanently in memory.

To perform a FEED and PAUSE self test, complete these steps:

1. Turn Off (O) the printer.
2. Press and hold FEED and PAUSE while turning the power On (I). Hold FEED and
PAUSE until the DATA light turns off.
No labels print at the end of this test.

Communications Diagnostics Test

This test is controlled from the front panel display. See Setting Communications Mode
on page 52. Figure 54 shows a typical printout from this test. Turn off the power to exit this
self test and return to normal operation.

Note • The communications test label prints upside-down.

Figure 54 • Communications Diagnostics Test Label

Additional Printer Diagnostics

Additional diagnostic tests are available for this printer. See the Maintenance Manual for
information about these additional tests.

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 Troubleshooting
Printer Diagnostics

Notes • ___________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

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 A
Specifications

This appendix provides the features of and specifications for the R110Xi/R170Xi printers.

Contents
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Print Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Zebra Programming Language (ZPL II®) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Agency Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Environmental Conditions for Operation and Storage . . . . . . . . . . . . . . . . . . . . . . . . 144
Print Specifications by Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Ribbon Specifications by Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Label Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

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 Specifications
Features

Features
This section lists the standard and optional features for the printer.

Standard Features

Note • Printer specifications are subject to change without notice.

• Thermal transfer and direct thermal printing

• DRAM 16 MB
• USB 2.0 Port
• Real-time Clock
• Advanced Counter

Print Modes
Five different print modes can be used, depending on the printer options purchased:
• Tear-Off Mode: Labels are produced in strips.
• Peel-Off Mode: Labels are dispensed and peeled from the backing as needed.
• Applicator Mode: The printer is part of a larger label application system.

Zebra Programming Language (ZPL II®)

ZPL features include:

• Downloadable graphics, scalable and • Controlled via mainframe, mini-

bitmap fonts, and label formats computer, PC, portable data terminal
• Object copying between memory areas • Programmable quantity with print, pause,
and cut control
• (RAM, memory card, and internal Flash) • Communicates in printable ASCII
characters
• Code page 850 character set • Error-checking protocol
• Data compression • Status message to host upon request
• Automatic virtual input buffer • Serialized fields
management
• Format inversion • In-spec OCR-A and OCR-B
• Mirror image printing • UPC/EAN
• Four-position field rotation • User-programmable password
(0°, 90°, 180°, 270°)
• Slew command

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 Specifications
Features

Bar Codes
Types of bar codes include:

• Bar code ratios—2:1, 7:3, 5:2, 3:1 • LOGMARS

• Codabar (supports ratios of 2:1 up to 3:1) • MaxiCode
• CODABLOCK • Micro PDF
• Code 11 • MSI
• Code 39 (supports ratios of 2:1 up to 3:1) • PDF-417 (2-dimensional bar code)
• Code 49 (two-dimensional bar code) • PLANET code
• Code 93 • Plessey
• Code 128 (with subsets A, B, and C and • POSTNET
UCC case codes)
• Check digit calculation where applicable • QR-Code
• Data Matrix • RSS code
• EAN-8, EAN-13, EAN extensions • Standard 2 of 5
• ISBT-128 • TLC 39
• Industrial 2 of 5 • UPC-A, UPC-E, UPC extensions
• Interleaved 2 of 5 (supports ratios of 2:1
up to 3:1, Modulus 10 Check Digit)

Agency Approvals
Approvals include:
• Binational UL 60950 3rd edition/CSA CAN/CSA-C22.2 No. 60950-00 3rd edition
• FCC Part 15.107 and 15.109 Class B
• FCC Part 15.247
• Canadian ICES-003, Class B
• IC RSS-210

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 Specifications
General Specifications

General Specifications

Dimensions R110Xi R170Xi

Height 15.5 in (393.7 mm) 15.5 in. (393.7 mm)
Width 10.37 in. (263.5 mm) 13.15 in. (334.4 mm)
Depth 19.5 in. (495.3 mm) 19.5 in. (495.3 mm)
Weight without options 51 lb. (25 kg) 67 lb. (30.5 kg)

Electrical Specifications

Power R110Xi R170Xi

General 90 to 264 VAC; 48 to 62 Hz 90 to 264 VAC; 48 to 62 Hz
Power consumption printing 180 W 220 W
PAUSE test at slowest speed
Printer idle 20 W 20 W

Environmental Conditions for Operation and Storage

Environment Mode Temperature Relative Humidity

Operation Thermal Transfer 41° to 104°F 20 to 85% non-condensing
(5° to 40° C)
Direct Thermal 32° to 104°F
(0° to 40° C)
Storage Thermal Transfer or –40° to 140°F 5 to 85% non-condensing
Direct Thermal (–40° to 60° C)

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 Specifications
Print Specifications by Model

Print Specifications by Model

Refer to the key and the table that follows for printer specifications.

Model Specifications Key This table contains the key for print specifications for the
tables that follows.

Non-Continuous printing (gap, notch, or hole between labels).

Continuous printing (no gap, notch or hole).
Š Ladder (rotated) orientation.
— Picket fence (nonrotated) orientation.

R110Xi

Print Specifications R110Xi 200 dpi R110Xi 300 dpi

Printhead resolution 203 dots/inch (8 dots/mm) 300 dots/inch
(12 dots/mm)
Dot size (width×length) 0.0049×0.0049 in. 0.0033×0.0033 in.
(0.125×0.125 mm) (0.084×0.084 mm)
First dot location (measured from 0.10 ± 0.035 in. (2.5 ± 0.89 mm) 0.023 ± 0.035 in.
inside media edge) (0.6 ± 0.9 mm)
Maximum print width 4.09 in. (104 mm) 4.09 in. (104 mm)
Selectable print speeds (inches 2.4, 3 through 10 2.4, 3 through 8
per second)
Maximum Print length 39 in. (991 mm) 39 in. (991 mm)
150 in. (3810 mm) 100 in. (3810 mm)
Bar code modulus (X) dimension 4.9 mil to 49 milŠ 3.9 mil to 39 milŠ
4.9 mil to 49 mil— 3.33 mil to 33 mil—
Thin film printhead with Element Yes Yes
Energy Equalizer (E3)®

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 Specifications
Print Specifications by Model

R170Xi

Print Specifications 170Xi 200 dpi 170Xi 300 dpi

Printhead resolution 203 dots/inch 300 dots/inch
(8 dots/mm) (12 dots/mm)
Dot size (width×length) 0.0049×0.0049 in. 0.0033×0.0033 in.
(0.125×0.125 mm) (0.084×0.084 mm)
First dot location (measured from 0.10 ± 0.035 in. 0.10 ± 0.035 in.
inside media edge) (2.5 ± 0.89 mm) (2.5 ± 0.89 mm)
Maximum print width 6.6 in. (168 mm) 6.6 in. (168 mm)
Selectable print speeds 2.4, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 2.4, 3, 4, 5, 6, 7, 8
(in. per second)
Maximum print length 39 in. (99 cm) 39 in. (99 cm)
100 in. (381 cm) 100 in. (254 cm)
Bar code modulus (X) dimension 3.9 mil to 39 milŠ 3.9 mil to 39 milŠ
3.33 mil to 33 mil— 3.33 mil to 33 mil—
Thin film printhead with Element Yes Yes
Energy Equalizer (E3)

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 Specifications
Ribbon Specifications by Model

Ribbon Specifications by Model

Refer to the table that follows for ribbon specifications for your type of printer.

Note • Match the ribbon to the label width and printhead width that you are using.
• Ribbon must be wound with the coated side out.
• Ribbon should be at least as wide as the labels to protect the printhead from excessive wear.

Ribbon Specifications R110Xi R170Xi

Printhead resolution 203 dots/inch 300 dots/inch(12 dots/mm)
(8 dots/mm)
Ribbon width—Minimum* 0.79 in. (20 mm) 2.0 in. (51 mm)
Ribbon width—Maximum 4.33 in. (110 mm) 6.7 in. (170 mm)
Standard length with 2:1 label to 984 ft (300 m) 984 ft (300 m)
ribbon ratio
Standard length with 3:1 label to 1476 ft (450 m) 1476 ft (450 m)
ribbon ratio
Ribbon core inside diameter 1.0 in. (25.4 mm) 1.0 in. (25.4 mm)
Maximum ribbon roll outside 3.2 in. (81.3 mm) 3.2 in. (81.3 mm)
diameter
* For RFID labels, the minimum ribbon width is determined by the minimum label width for the transponder being used. For the
list of approved transponders, go to http://www.rfid.zebra.com.

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 Specifications
Label Specifications

Label Specifications
R110Xi/R170Xi printers need the correct size and type of labels for best performance. Refer to
the tables that follow for the specifications.

Important • Media registration and minimum label length are affected by label type and
width, ribbon type, print speed, and printer mode of operation. Performance improves as these
factors are optimized. Zebrarecommends qualifying any application with thorough testing.

Label Specifications R110Xi R170Xi

Minimum label length Tear-off 0.7 in. (18 mm)* 0.7 in. (18 mm)*
RFID labels ** **
Total media width Minimum 0.79 in. (20 mm)* 2.00 in. (51 mm)
(label + backing, if any)
Maximum 4.5 in. (114 mm) 7.1 in. (180 mm)
RFID labels ** **
Total thickness Minimum 0.003 in. (0.076 mm) 0.003 in. (0.076 mm)
(includes backing, if any)
Maximum 0.012 in. (0.305 mm) 0.012 in. (0.305 mm)
Roll media core inside diameter 3 in. (76 mm) 3 in. (76 mm)
Maximum roll diameter on 8.0 in. (203 mm) 8.0 in. (203 mm)
3 in. (76 mm) core
Interlabel gap Minimum 0.079 in.(2 mm)*
Preferred 0.118 in. (3 mm)*
Maximum No more than the No more than the
calibrated length of the calibrated length of the
label. label.
RFID labels ** **
Maximum internal fanfold media R110Xi 200 dpi 8.0×4.5×4.5 in. 8.0×7.1×4.5 in.
pack size (label + backing) (20×114×114 mm) (203×114×114 mm)
L × W×H
R110Xi 300 dpi 8.0×5.5×4.5 in.
(203×140×114 mm)
Ticket/tag sensing notch L × W 0.12×0.25 in. (3×6 mm) 0.12×0.25 in. (3×6 mm)
Ticket/tag sensing hole diameter 0.125 in. (3 mm) 0.125 in. (3 mm)
Label registration tolerance ± 0.06 in. (± 1.5 mm) ± 0.070 in. (± 1.8 mm)
(vertical)
Label registration tolerance ± 0.06 in. (± 1.5 mm) ± 0.070 in. (± 1.8 mm)
(horizontal)
* Does not apply to RFID labels.
** This parameter varies for each transponder type. For the list of approved transponders, go to http://www.rfid.zebra.com.

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 Specifications
Label Specifications

Black Mark Sensing Only

Label Specifications R110Xi 200 dpi R110Xi 300 dpi R170Xi

Mark length (measuring 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm)
parallel to label/tag edge) 0.43 in. (11 mm) 0.43 in. (11 mm) 0.43 in. (11 mm)
Mark width (measuring to 0.43 in. (11 mm) 0.43 in. (11 mm) 0.43 in. (11 mm)
perpendicular Full media width Full media width Full media width
label/tag edge)
Mark location within 0.040 in. (1 mm) of within 0.040 in. (1 mm) of within 0.040 in. (1 mm) of
the inside media edge the inside media edge the inside media edge
Mark density in Optical >1.0 >1.0 >1.0
Density Unit (ODU)

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 Specifications
Label Specifications

Notes • ___________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

150 R110Xi/R170Xi User Guide 23063L-003 Rev. 1 12/6/04

 Proprietary Statement

This manual contains proprietary information of Zebra Technologies Corporation and its
subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties
operating and maintaining the equipment described herein. Such proprietary information may
not be used, reproduced, or disclosed to any other parties for any other purpose without the
expressed written permission of Zebra Technologies.

Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and
designs are subject to change without notice.

FCC Compliance Statement

This device complies with Part 15 rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the limits for Class B Digital
Devices, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a residential
environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the product manuals, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television
reception, the user is encouraged to do one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV technician for help.

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 Proprietary Statement

The user is cautioned that any changes or modifications not expressly approved by Zebra
Technologies could void the user’s authority to operate the equipment. To ensure compliance,
this printer must be used with Shielded Communication Cables.

Canadian DOC Compliance Statement

This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and
manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct
any such errors and disclaims liability resulting therefrom.

Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or
delivery of the accompanying product (including hardware and software) be liable for any
damages whatsoever (including, without limitation, consequential damages including loss of
business profits, business interruption, or loss of business information) arising out of the use
of, the results of use of, or inability to use such product, even if Zebra Technologies has been
advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.

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 Warranty Information

Effective December 30, 2002

All new Zebra products are warranted by the manufacturer to be free from defect in material
and workmanship.

Printers and Related Hardware Products

Proof of purchase or shipment date is required to validate the warranty period. The warranty
becomes void if the equipment is modified, improperly installed or used, damaged by accident
or neglect, or if any parts are improperly installed or replaced by the user.
Products returned must be packaged in the original or comparable packing and shipping
container. In the event equipment is not so packaged, or if shipping damage is evident, it will
not be accepted for service under warranty. Surface transportation charges for return to
customers in the continental United States is paid by Zebra. Otherwise, Zebra pays CPT
(carriage paid to) nearest airport; customer pays customs, duties, taxes, and freight from
airport to destination. If Zebra determines that the product returned for warranty service or
replacement is not defective as herein defined, the customer will pay all handling and
transportation costs.

Printers
All printers (excluding printheads) are warranted against defect in material or workmanship
for twelve (12) months from the purchase date.

Printheads
Because printhead wear is part of normal operation, the original printhead is covered by a
limited warranty as indicated below. Warranty period begins on purchase date.

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 Warranty Information

Printhead Warranty Period

Bar code label and receipt printer printheads 6 months
Plastic card printer printheads 12 months

To qualify for this warranty, the printhead must be returned to the factory or to an authorized
service center. Customers are not required to purchase Genuine Zebra Supplies (media and/or
ribbons) for warranty qualification.
However, if it is determined that the use of inappropriate or inferior supplies has caused any
defect in the printhead for which a warranty claim is made, the user is responsible for Zebra’s
labor and material charges required to repair the defect. The warranty becomes void if the
printhead is physically worn or damaged; also if it is determined that failure to follow the
preventive maintenance schedule listed in the User Guide has caused defect in the thermal
printhead for which a warranty claim is made.

Related Hardware Items

Products are warranted to be free of defects in material and workmanship from the date of
purchase according to this chart:

Product Warranty Period

Accessories 1 month
Batteries 3 months
Cables 1 month
Chargers/Power Supplies 1 year
Hardware Keys 1 year
Keyboard Display Units 6 months
Parts 3 months
Pocket Eye® 1 year
Software 1 month
®
ZebraNet Print Servers 3 years

Defective product must be returned to Zebra for evaluation. In the event of notification of
defect within the warranty period, Zebra will replace the defective item provided there had not
been damage resulting from user abuse, modification, improper installation or use, or damage
in shipping or by accident or neglect.

Supplies Products
Supplies are warranted to be free from defect in material and workmanship for a period of
six (6) months for media and twelve (12) months for ribbon from the date of shipment by
Zebra. This is provided the user has complied with storage guidelines, handling, and usage of
the supplies in Zebra printers.

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 Warranty Information

Zebra’s sole obligation under these warranties is to furnish parts and labor for the repair or
possible replacement of products found to be defective in material or workmanship during the
warranty period. Zebra may in its discretion issue a credit for any such defective products in
such amount as it deems reasonable.

Repair Services
Zebra repairs are warranted against defects in material and workmanship for 90 days from the
date of repair by Zebra. This excludes printheads, which are warranted separately. This
warranty does not cover normal wear and tear. This warranty becomes void if the item is
modified, improperly installed or used, or damaged by accident, neglect, or abuse.

Warranty Exclusions & Conditions Statement

The warranties given above are the only warranties given to you. No other warranties, express
or implied, are given. Zebra does not make any implied warranty of merchantability or fitness
for a particular purpose in connection with its sale of products or services. While Zebra’s
desire is to be responsive to your specific needs and questions, Zebra does not assume
responsibility for any specific application to which any Products are applied, including, but not
limited to, compatibility with other equipment. All statements, technical information, or
recommendations relating to Zebra Products are based on tests believed to be reliable, but do
not constitute a guaranty or warranty.
Zebra’s maximum liability for warranty claims is limited to the invoice price of the Product
claimed defective. Zebra does not assume responsibility for delays in replacement or repair of
products. Zebra shall not under any circumstances whatsoever be liable to you or any other
party for loss or profits, lost data, diminution of goodwill, or any other special or consequential
damages whatsoever with respect to any warranty claim made by you. Specifically for
software, Zebra is not liable for any incidental or consequential damages caused by abuse or
misapplication of the software or by its use in violation of the U.S. copyright law or
international treaty. No salesperson, representative, or agent of Zebra is authorized to make
any guaranty, warranty, or representation that contradicts the foregoing. Any waiver,
alteration, addition, or modification to the foregoing warranties must be in writing and signed
by an executive officer of Zebra to be valid.

Zebra Technologies
333 Corporate Woods Parkway
Vernon Hills, IL 60061-3109 U.S.A.
Phone +1 847.634.6700 or +1 800.423.0442
Fax + 1 847.913.8766 www.zebra.com

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 Warranty Information

Notes • ___________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

156 R110Xi/R170Xi User Guide 23063L-003 Rev. 1 12/6/04

 Printer Software
and Firmware
License Agreement

YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS OF

THIS ZEBRA TECHNOLOGIES PRINTER SOFTWARE AND FIRMWARE LICENSE
AGREEMENT (PSFLA) BEFORE USING THE PRINTER WHICH IS ENCLOSED OR
OTHERWISE ASSOCIATED WITH THIS AGREEMENT. IF YOU DO NOT AGREE
WITH THESE TERMS AND CONDITIONS, DO NOT OPERATE THE PRINTER AND
PLEASE PROMPTLY RETURN THE PRINTER, ENCLOSURES AND ALL PACKAGING
FOR A FULL REFUND.
Zebra Technologies (ZEBRA) hereby grants you a non-exclusive, non-transferable license to
use the SOFTWARE and FIRMWARE embedded in the printer and the accompanying
documentation according to the following terms:
1. The printer enclosed with or otherwise associated with this Agreement has or includes
certain SOFTWARE and FIRMWARE therein which is protected by copyright laws and
international copyright treaties, as well as other intellectual property laws and treaties. The
SOFTWARE and FIRMWARE is licensed, not sold. Such SOFTWARE and/or
FIRMWARE may include, but is not limited to, SOFTWARE and/or FIRMWARE that is
licensed under one or more of the following trademarks: ZPL (Zebra Programming
Language), Zebralink, Web View, Web Alert, ZBI (Zebra Basic Interpreter), BAR-ONE,
ZTools, Utilities, ZebraNet View for IP, ZebraNet Alert, PC Management Program,
ZebraNet View for Networks and ZebraNet Connect.
2. GRANT OF LICENSE. This License grants you the following rights:
• SOFTWARE and FIRMWARE. You may use, access, display, run, or otherwise
interact with (RUN) the SOFTWARE and FIRMWARE in connection with operating
the printer which is enclosed with or otherwise associated with this PSFLA
(PRINTER). The primary user of the PRINTER may make a second copy for his or
her exclusive use on a portable computer/printer.
• Storage/Network Use. You may also store or install a copy of the SOFTWARE and
FIRMWARE on a storage device, such as a network server, used only to RUN the
SOFTWARE and FIRMWARE on your other PRINTERS over an internal network;
however, you must acquire and dedicate a license for each separate PRINTER on
which the SOFTWARE and FIRMWARE is RUN from the storage device. A license
for the SOFTWARE and FIRMWARE may not be shared or used concurrently on
different PRINTERS.

23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide 157

 Printer Software and Firmware License Agreement

• Reservation of Rights. All rights not expressly granted are reserved by ZEBRA.
• Accessing Services Using the SOFTWARE and FIRMWARE. Your use of any service
accessible using the SOFTWARE and FIRMWARE is not covered by this PSFLA and
may be governed by separate terms of use, conditions or notices.
3. RESTRICTIONS.
• You must maintain all copyright notices on all copies of the SOFTWARE and
FIRMWARE.
• Limitations on modification. You may not modify, adapt, translate, or create
derivative works based on this SOFTWARE OR FIRMWARE or the accompanying
documentation.
• Limitations of Reverse Engineering, Decompilation and Disassembly. You may not
reverse engineer, decompile, or disassemble the SOFTWARE or the FIRMWARE,
except and only to the extent that such activity is permitted by applicable law
notwithstanding this limitation.
• Rental. You may not rent or lease or lend the SOFTWARE or FIRMWARE.
• Support Services. ZEBRA may provide you with support services related to the
SOFTWARE and/or FIRMWARE (SUPPORT SERVICES), in its discretion. Use of
SUPPORT SERVICES, if any, is governed by the ZEBRA policies and programs
described in the user guide, in online documentation, and/or other ZEBRA provided
materials. Any supplemental SOFTWARE or FIRMWARE code provided to you as a
part of SUPPORT SERVICES shall be considered part of the SOFTWARE and/or
FIRMWARE and is subject to the terms of this PSFLA. With respect to technical
information you provide to ZEBRA as part of the SUPPORT SERVICES, ZEBRA
may use such information for its business purposes, including for product support and
development. ZEBRA will not utilize such technical information in a form that
personally identifies you except to the extent necessary to provide you with support.
• Replacement, Modification and Upgrade of the SOFTWARE and/or FIRMWARE.
ZEBRA reserves the right to replace, modify or upgrade the SOFTWARE and/or
FIRMWARE at any time by offering you a replacement or modified version of the
SOFTWARE and/or FIRMWARE or such upgrade and to charge for such
replacement, modification or upgrade. Any such replacement or modified
SOFTWARE and/or FIRMWARE code or upgrade to the SOFTWARE and/or
FIRMWARE offered to you by ZEBRA shall be considered part of the SOFTWARE
and/or FIRMWARE and subject to the terms of this PSFLA (unless this PSFLA is
superseded by a further PSFLA accompanying such replacement or modified version
of or upgrade to the SOFTWARE and/or FIRMWARE). In the event that ZEBRA
offers a replacement or modified version of or any upgrade to the SOFTWARE and/or
FIRMWARE, (a) your continued use of the SOFTWARE and/or FIRMWARE is
conditioned on your acceptance of such replacement or modified version of or
upgrade to the SOFTWARE and/or FIRMWARE and any accompanying superseding
PSFLA and (b) in the case of the replacement or modified SOFTWARE and/or
FIRMWARE, your use of all prior versions of the SOFTWARE and/or FIRMWARE
is terminated.

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 Printer Software and Firmware License Agreement

4. TERMINATION. Without prejudice to any other rights, ZEBRA may terminate this
PSFLA if you fail to comply with the terms and conditions of this PSFLA. ZEBRA may
terminate this PSFLA by offering you a superseding PSFLA for the SOFTWARE and/or
FIRMWARE or any replacement or modified version of or upgrade to the SOFTWARE
and/or FIRMWARE and conditioning your continued use of the SOFTWARE and/or
FIRMWARE or such replacement, modified or upgraded version on your acceptance of
such superseding PSFLA. In addition, ZEBRA may terminate this PSFLA by notifying
you that your continued use of the SOFTWARE and/or FIRMWARE is prohibited. In the
event that ZEBRA terminates this PSFLA, you must immediately stop using the
SOFTWARE and/or FIRMWARE and destroy all copies of the SOFTWARE and/or
FIRMWARE and all of its component parts.
5. COPYRIGHT. All title and copyrights in and to the SOFTWARE and FIRMWARE, the
accompanying printed materials, and any copies of the SOFTWARE and FIRMWARE,
are owned by ZEBRA or its suppliers. All title and intellectual property rights in and to
the content which may be accessed through use of the SOFTWARE and/or FIRMWARE is
the property of the respective content owner and may be protected by applicable copyright
or other intellectual property laws and treaties. This PSFLA grants you no rights to use
such content. If this SOFTWARE and/or FIRMWARE contains documentation which is
provided only in electronic form, you may print one copy of such electronic
documentation. You may not copy the printed materials accompanying the SOFTWARE
and/or FIRMWARE.
6. U.S. GOVERNMENT RESTRICTED RIGHTS. All SOFTWARE and/or FIRMWARE
provided to the U.S. Government pursuant to solicitations issued on or after December 1,
1995 is provided with the commercial rights and restrictions described elsewhere herein.
All SOFTWARE and/or FIRMWARE provided to the U.S. Government pursuant to
solicitations issued prior to December 1, 1995 is provided with RESTRICTED RIGHTS
as provided for in FAR, 48 CFR 52.227-14 (JUNE 1987) or DFAR, 48 CFR 252.227-7013
(OCT 1988), as applicable.
7. EXPORT RESTRICTIONS. You agree that you will not export or re-export the
SOFTWARE and/or FIRMWARE, any part thereof, or any process or service that is the
direct product of the SOFTWARE and/or FIRMWARE (the foregoing collectively
referred to as the RESTRICTED COMPONENTS), to any country, person or entity
subject to U.S. export restrictions. You specifically agree not to export or re-export any of
the RESTRICTED COMPONENTS (i) to any country to which the U.S. has embargoed
or restricted the export of goods or services, which currently include, but are not
necessarily limited to Cuba, Iran, Iraq, Libya, North Korea, Sudan and Syria, or to any
national of any such country, wherever located, who intends to transmit or transport the
RESTRICTED COMPONENTS back to such country; (ii) to any person or entity who
you know or have reason to know will utilize the RESTRICTED COMPONENTS in the
design, development or production of nuclear, chemical or biological weapons; or (iii) to
any person or entity who has been prohibited from participating in U.S. export
transactions by any federal agency of the U.S. government. You warrant and represent that
neither the U.S. Commerce Department, Bureau of Export Administration nor any other
U.S. federal agency has suspended, revoked or denied your export privileges.

23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide 159

 Printer Software and Firmware License Agreement

8. DISCLAIMER OF WARRANTIES. ZEBRA AND ITS SUPPLIERS PROVIDE THE

SOFTWARE AND/OR FIRMWARE “AS IS” AND WITH ALL FAULTS, AND
HEREBY DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS, EITHER
EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO ANY
(IF ANY) IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, OF
FITNESS FOR A PARTICULAR PURPOSE, OF LACK OF VIRUSES, AND OF LACK
OF NEGLIGENCE OR LACK OF WORKMANLIKE EFFORT. ALSO, THERE IS NO
WARRANTY OR CONDITION OF TITLE, OF QUIET ENJOYMENT, OR OF
NONINFRINGEMENT. THE ENTIRE RISK ARISING OUT OF THE USE OR
PERFORMANCE OF THE SOFTWARE AND FIRMWARE IS WITH YOU. ZEBRA
DOES NOT WARRANT THAT THE OPERATION OF THE SOFTWARE OR
FIRMWARE WILL BE UNINTERRUPTED OR ERROR FREE.
9. EXCLUSION OF ALL DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY
APPLICABLE LAW, IN NO EVENT SHALL ZEBRA OR ITS SUPPLIERS BE
LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, DIRECT, INDIRECT,
SPECIAL, PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING,
WITHOUT LIMITATION, DAMAGES FOR ANY INJURY TO PERSON OR
PROPERTY, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION,
LOSS OF BUSINESS INFORMATION, FOR LOSS OF PRIVACY FOR FAILURE TO
MEET ANY DUTY INCLUDING OF GOOD FAITH OR OF REASONABLE CARE,
FOR NEGLIGENCE, AND FOR ANY PECUNIARY OR OTHER LOSS
WHATSOEVER) ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF
OR INABILITY TO USE THE SOFTWARE OR FIRMWARE, WHETHER BASED ON
CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF
ZEBRA OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. THIS EXCLUSION OF DAMAGES SHALL BE EFFECTIVE
EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
10. LIMITATIONS AND RELEASE OF LIABILITY.
• To the extent that the SOFTWARE and/or FIRMWARE covered by this PSFLA
includes emulation libraries, emulation libraries are offered “as is”. ZEBRA does not
provide any warranty associated with the emulation libraries.
• The emulation library does not work 100% correctly or cover 100% of the
functionality of the printer language being emulated. Modifications may be required
for each target application. If such modification is necessary, prior to making any such
modification, you are required to contact ZEBRA to obtain express written consent to
make such modification.
• If the emulation library is sold separately by an authorized party other than ZEBRA
(RESELLER—A party other than ZEBRA which is authorized by ZEBRA to
distribute the SOFTWARE and/or FIRMWARE with its application so long as the
SOFTWARE and/or FIRMWARE is used with a ZEBRA printer) or is sold bundled
with a printer to an end-user by a RESELLER, and if claims are made by the
RESELLER that the emulation library performs as a 100% emulation solution,
ZEBRA is not responsible if the emulation library does not work as advertised by the
RESELLER. Furthermore, ZEBRA is not liable for any damages directly or indirectly
relating to such emulation library which is sold separately by the RESELLER or
which is sold bundled with a printer to an end-user by the RESELLER.
• The SOFTWARE and FIRMWARE was provided to you at no additional charge and
ZEBRA has included in this PSFLA terms that disclaim all warranties and liability for
the SOFTWARE and FIRMWARE. To the full extent allowed by law, YOU HEREBY
RELEASE ZEBRA AND ITS SUPPLIERS FROM ANY AND ALL LIABILITY

160 R110Xi/R170Xi User Guide 12/6/04 23063L-003 Rev. 1

 Printer Software and Firmware License Agreement

ARISING FROM OR RELATED TO ALL CLAIMS CONCERNING THE

SOFTWARE AND/OR FIRMWARE OR ITS USE. If you do not wish to accept the
SOFTWARE OR FIRMWARE under the terms of this PSFLA, do not use the
PRINTER enclosed with or otherwise associated with this PSFLA.
11. GOVERNING LAW. If you acquired the SOFTWARE and/or FIRMWARE in the United
States of America, the laws of the State of Illinois, U.S.A. will apply to this contract. If
you acquired this SOFTWARE and/or FIRMWARE outside of the United States of
America, then local law may apply. If any provision of this PSFLA is held invalid, the
remainder of this PSFLA shall continue in full force and effect.
12. QUESTIONS. Should you have any questions, or if you desire to contact ZEBRA for any
reason, please contact the ZEBRA subsidiary serving your country, or write:
Zebra Technologies Corporation
333 Corporate Woods Parkway
Vernon Hills, IL 60061

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 Printer Software and Firmware License Agreement

Notes • ___________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

162 R110Xi/R170Xi User Guide 12/6/04 23063L-003 Rev. 1

 Index

A C
adhesive test for ribbon coating, 16 cable requirements, 13
adjustments calibration
LCD, 58 media and ribbon sensor, 50
left position, 55 methods, 35
lower media sensor, 38 RFID tag from front panel, 63
media sensors, 37 RFID tag using ZPL (^HR), 78
print darkness, 44 setting for head close, 54
print speed, 44 setting for media power up, 54
printhead toggle pressure, 39 Canadian DOC compliance, 152
tear-off position, 45 CANCEL self test, 135
upper media sensor, 37 characteristics of transponders, 68
alert setting, 47 checklist
applicator port setting, 57 before you begin, 8
authentication type, 61 troubleshooting, 126
auto-calibration, 35 Class 0 and 0+ transponder characteristics, 68
Class 1 transponder characteristics, 68
B C L E A N H E A D N O W message, 128
cleaning
backfeed setting, 55
exterior of printer, 116
bar codes
interior, 117
list available codes, 47
printhead and platen roller, 117
types of codes, 143
recommended schedule, 116
baud setting, 51
sensors, 119
before you begin setup, 8
snap plate, 121
bitmap scaling factor, 58
communication interfaces
black mark media
overview and location, 12
setting sensor type, 46
types of connections, 99
communications diagnostics test
sample printout, 139
selecting, 52

23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide 163

 Index

communications problems, 132 display RFID tag data, 64

CompactFlash card dpi format conversion, 58
format, 48
installation, 112 E
components, 6
Early Warning setting, 47
configuration
electrical noise, 13
enter setup mode, 42
electrical specifications, 144
exit setup mode, 42
Electronic Product Code (EPC)
configuration label
define EPC data structure (^RB), 81
print during CANCEL self test, 135
EPC structure in RFID labels, 67
printing after loading printer, 32
overview, 67
printing using List Setup command, 48
enable RFID motion (^RM), 85
connect printer to power source, 11
encryption settings, 61
contact information, x
enter setup mode, 42
continuous media
environmental specifications, 144
described, 14
error messages, 127
setting media type, 45
ESSID setting, 61
control prefix setting, 52
exit setup mode, 42
creases on labels, 131
exterior cleaning, 116
create ribbon leader, 27
creating basic label formats, 69
customer support, x F
fanfold media, 15
D fanfold media loading, 24
FCC compliance, 151
darkness setting, 44
features, 142
data bits setting, 51
FEED and PAUSE self test, 139
data cable requirements, 13
FEED self test, 138
data connections
Flash memory, 49
RS-232, 104
fonts
RS-422/RS-485, 106
listing, 47
data ports, 99
using CompactFlash card, 112
data source
using PCMCIA memory card, 110
communication interface location, 12
format convert setting, 58
communication interfaces, 99
format list, 48
provide connections, 10
format memory card, 48
date setting, 59
format prefix setting, 53
DB-9 to DB-25 connection, 105
front panel
default gateway, 61
buttons, 4
default password, 43
enter setup mode, 42
define EPC data structure (^RB), 81
exit setup mode, 42
delimiter character setting, 53
illustration, 3
diagnostics
LCD error messages, 127
printer self tests, 134
LCD parameters, 44
RFID test, 62
lights, 5
direct connection to a computer, 104
fuse replacement, 122
direct thermal mode
media scratch test, 16
setting, 46 G
disable password protection, 43 gleaning, 60
display language selection, 59 gray lines on labels, 130

164 R110Xi/R170Xi User Guide 12/6/04 23063L-003 Rev. 1

 Index

H list settings
HEAD C O L D message, 129 all settings, 48
HEAD E L E M E N T B A D message, 127 bar codes, 47
HEAD O P E N message, 127 fonts, 47
HEAD T O O H O T message, 128 formats, 48
host handshake setting, 51 images, 48
host verification command (^HV), 80 setup, 48
load the printer
load fanfold media, 24
I load roll media, 21
idle display setting, 59 ribbon, 26
image not sharp, 130 long calibration, 35
images list, 48 lower media sensor adjustment, 38
initialize Flash memory, 49
inspect the printer, 9
interior cleaning, 117
M
international safety organization marks, 11 MAC address, 61
IP settings mark LED setting, 58
default gateway, 61 Mark Med S. setting, 58
IP address, 60 maximum label length setting, 46
protocol, 60 media
subnet mask, 60 continuous roll media, 14
ISO18000 transponder characteristics, 68 fanfold, 15
label specifications by model, 148
load fanfold media, 24
L load roll media, 21
label formats for RFID, 69 media LED setting, 58
label length maximum setting, 46 media low warning, 47
label specifications by model, 148 non-continuous roll media, 14
label top RFID “smart” labels, 15
printer cannot detect, 133 setting labels per roll, 47
setting, 55 setting media type, 45
label-available sensor types of media, 14
location, 119 media and ribbon sensor calibration
when to clean, 116 procedure, 50
labels did not print, 132 media path cleaning, 116
labels per roll setting, 47 media power up setting, 54
language selection, 59 Media S. setting, 58
LCD messages media scratch test, 16
adjust LCD settings, 58 media sensor
error messages, 127 adjustments, 37
language selection, 59 location, 120
setup mode, 44 print media sensor profile, 49
liability, 152 sensor sensitivity calibration, 36
light or no printing, 130 memory card installation
lights on front panel, 5 CompactFlash card, 112
PCMCIA memory card, 110
modem connection, 105
motion in RFID label, 85

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 Index

N print quality
network configuration label effect of printhead toggle pressure, 39
printing as baseline, 34 troubleshooting problems, 130
network ID setting, 52 print server settings
non-continuous media default gateway, 61
described, 14 IP address, 60
setting media type, 45 IP protocol, 60
number of retries for block (^RR), 86 subnet mask, 60
print speed setting, 44
print width setting, 46
O printer components, 6
operating conditions, 10 printer diagnostics, 134
O U T O F M E M O R Y message, 129 printer operation, 19
printer self tests, 134
P printer settings
applicator port, 57
P A P E R O U T message, 127
backfeed, 55
parallel port
baud, 51
location, 12
configuration label as baseline, 32
pin configuration, 100
control prefix, 52
setting parallel communications, 50
data bits, 51
settings, 100
date, 59
parity setting, 51
delimiter character, 53
passwords
Early Warning, 47
default, 43
format convert, 58
disable, 43
format prefix, 53
entering, 43
head resistor, 56
RFID tag password, 94
head test count, 56
PAUSE self test, 137
host handshake, 51
PCMCIA card
idle display, 59
format, 48
IP settings, 60
installing memory card, 110
label top, 55
pin configuration
labels per roll, 47
parallel port, 100
language, 59
serial port, 103
LCD, 58
platen roller
left position, 55
cleaning, 117
maximum label length, 46
when to clean, 116
media type, 45
ports, 99
network configuration label as baseline, 34
power cord specifications, 11
network ID, 52
power source, 11
parallel communications, 50
Power-On Self Test (POST), 134
parity, 51
print configuration label
passwords, 43
CANCEL self test, 135
print darkness, 44
List Setup command, 48
print method, 46
when printer is loaded, 32
print server settings, 60
print darkness setting, 44
print speed, 44
print modes
print width, 46
features, 142
protocol, 51
selecting, 45
resynch mode, 58
print network configuration label, 34

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 Index

printer settings (continued) RFID

RFID settings, 62 calibrate RFID tag from front panel, 63
RFID tag type, 63 calibrate RFID tag using ZPL (^HR), 78
saving, 42 change read power through front panel, 63
sensor type, 45 change read power using ZPL, 93
serial communications, 50 change write power through front panel, 63
setting through front panel, 42 change write power using ZPL, 93
start print signal, 57 create label formats, 69
time, 59 display tag data, 64
verifier port, 56 enable motion, 85
ZPL mode, 53 error status, 63
printer setup checklist, 8 guidelines, 65
printhead LCD displays, 62
cleaning, 117 number of retries for block (^RR), 86
early warning message, 47 power settings, 68
head close setting, 54 RFID setup command (^RS), 87
head resistor value setting, 56 RFID tag type, 63
head test count setting, 56 RFID test, 62
pressure adjustment, 39 “smart” labels, 15
when to clean, 116 transponder placement, 66
product improvements, 151 verify write operation (^WV), 97
proprietary statement, 151 when to perform calibration, 68
protocol setting, 51 ZPL commands, 77
ribbon
R adhesive test, 16
create ribbon leader, 27
R110Xi
determining coated side, 16
general specifications, 145
load, 26
label specifications, 148
removal, 31
ribbon specifications, 147
R I B B O N I N message, 128
R170Xi
ribbon LED setting, 58
general specifications, 146
ribbon low warning, 47
label specifications, 148
R i b b o n O u t message, 127
ribbon specifications, 147
scratch test, 17
read power
specifications, 147
change through front panel, 63
troubleshooting wrinkles, 131
change using ZPL, 93
when to use, 16
read RFID tag
Ribbon S. setting, 58
read or write RFID format (^RF), 83
ribbon sensor
read RFID tag (^RT), 91
calibration procedure, 50
related documents, xii
cleaning, 119
relative humidity requirements, 10
location, 119
remove used ribbon, 31
sensitivity calibration, 36
replace fuse, 122
when to clean, 116
report shipping damage, 9
roll media loading, 21
reset network option, 61
routine maintenance, 115
reship the printer, 9
RS-232 interface connections, 104
resynch mode setting, 58
RS-422/RS-485 interconnections, 106
return data to host computer (^HV), 80

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 Index

RTC (Real-time clock) setting snap plate

date, 59 cleaning, 121
idle display, 59 when to clean, 116
time, 59 spacing requirements, 10
specifications
S by model number, 145
electrical, 144
schedule for cleaning, 116
environmental, 144
scratch test
general, 144
media type, 16
power cord, 11
ribbon coated side, 17
ribbon, 147
SCTIN-64 standard programming example, 82
specify number of retries for block (^RR), 86
select a printer site, 10
specify RFID tag type, 63
self tests
standard data ports, 99
CANCEL, 135
standard features, 142
FEED, 138
start print signal setting, 57
FEED and PAUSE, 139
store the printer, 9
how to perform additional tests, 134
subnet mask, 60
PAUSE, 137
support, x
Power-On Self Test (POST), 134
surface for the printer, 10
Sensor Profile calibration
description, 36
procedure, 49 T
sensors take label setting, 58
cleaning, 119 Tear-Off Mode
label-available sensor location, 119 tear-off position adjustment, 45
lower media sensor adjustment, 38 Tear-Off mode
ribbon sensor location, 119 tear-off bar cleaning, 116
setting sensor type, 45 temperature requirements, 10
transmissive (media) sensor adjustment, 37 thermal transfer mode
transmissive (media) sensor location, 120 load ribbon, 26
upper media sensor adjustment, 37 media scratch test, 16
serial port setting, 46
location, 12 time setting, 59
pin configuration, 103 toggle pressure adjustment, 39
setting serial communications, 50 top of label
settings, 102 printer cannot detect, 133
set RFID tag password (^RZ), 94 setting, 55
setup checklist, 8 transmissive (media) sensor
setup mode adjustment, 37
enter setup mode, 42 location, 120
exit setup mode, 42 when to clean, 116
LCD messages, 44 transponders
shipping calibrate from front panel, 63
report damage, 9 calibration using ZPL (^HR), 78
reship the printer, 9 characteristics of different types, 68
short calibration, 35 placement in labels, 66
site requirements, 10 selecting type, 68
“smart” labels, 15 setting tag type, 68
when to calibrate, 68

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 Index

troubleshooting W
checklist, 126 web media, 14
communications problems, 132 setting sensor type, 45
LCD error messages, 127 Web S. setting, 58
print quality problems, 130 Wireless Print Server settings
printer diagnostics, 134 authentication type, 61
wrinkled ribbon, 131 default gateway, 61
types of media encryption, 61
continuous roll media, 14 ESSID, 61
fanfold media, 15 IP address, 60
non-continuous roll media, 14 IP protocol, 60
RFID “smart” labels, 15 MAC address, 61
reset network, 61
U subnet mask, 60
unpack the printer, 9 wrinkled ribbon, 131
upper media sensor adjustment, 37 write power
USB 2.0 port change through front panel, 63
location, 12 change using ZPL, 93
settings, 107 write RFID format (^RF), 83
write RFID tag (^WT), 95
V
verifier port setting, 56 X
verify RFID write operation (^WV), 97 XML-enabled printing, 67
vertical lines on labels, 131
Z
Zebra Programming Language (ZPL II)
features, 142
RFID label formats, 69
RFID ZPL commands, 77
ZPL mode setting, 53
Zebra support, x

23063L-003 Rev. 1 12/6/04 R110Xi/R170Xi User Guide 169

 Index

Notes • ____________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

__________________________________________________________________________

170 R110Xi/R170Xi User Guide 12/6/04 23063L-003 Rev. 1

 Zebra Technologies Corporation
333 Corporate Woods Parkway
Vernon Hills, Illinois 60061.3109 U.S.A.
Telephone: +1 847.634.6700
Facsimile: +1 847.913.8766

Zebra Technologies Europe Limited

Zebra House
The Valley Centre, Gordon Road
High Wycombe
Buckinghamshire HP13 6EQ, UK
Telephone: +44 (0) 1494 472872
Facsimile: +44 (0) 1494 450103

Customer Order # 23063L-003

Manufacturer Part # 23063L-003 Rev. 1

© 2004 ZIH Corp.